Ixworth Surgery
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Ixworth Surgery Ixworth Surgery IXWORTH SURGERY Peddars Close Ixworth PRACTICE BOOKLET Bury St Edmunds Suffolk IP31 2HD Telephone: www.ixworthsurgery.co.uk 01359 230252 [email protected] Branch Surgery: Stanton Health Centre 12 The Chase Last Updated 24/09/20 Stanton Bury St Edmunds Suffolk Please keep in a safe place IP31 2XA Ixworth Surgery WELCOME YOUR DOCTORS At Ixworth Surgery we acknowledge that village life remains distinct from that in a Dr Anne Tebbit town. Our aim is to provide excellent 21st BSc (Hons), MBBS, MRCP(UK), DFFP century medical care, whilst retaining the London 1991 traditional style and personal approach of Qualified from Kings College London in country doctoring. 1991. Joined Ixworth Surgery as a part time partner in 1997 and has special The practice now offers free WiFi to all its interests in women’s health. patients whilst they are in the waiting room. Dr Calum Hart Please check our screens in the Reception MBChB, DA, ACCAM Aberdeen 1988 area for useful information and updates Qualified from Aberdeen in 1988. Joined when you visit the surgery. Ixworth Surgery as a part time partner in 1999 and has special interests in SURGERY TIMES immediate care and minor Surgery. Ixworth: Monday, Wednesday, Thursday & Friday Dr Vijay Chandraraj 8.00 am to 6.30 pm MBChB, MRCGP Tuesday 7.00 am to 6.30 pm Qualified from Liverpool in 2000. Joined Ixworth Sugery in 2008 and has interests Out of Hours Service from 6.30 pm to 8.00 in musculoskeletal medicine and minor am daily and weekends is provided by surgery. NHS 111. Please dial 111 for this service. This will be charged at local call rate. Dr Karoline Chan Bmed Sci, MBBS, DLOHNS, MRCGP Stanton: Qualified from Nottingham in 1996. Doctors - Monday, Tuesday, Thursday and Joined Ixworth Surgery in 2008 and has Friday mornings 9.00 am to 11.30 am interests in ENT and musculoskeletal Practice Nurse - Thursday 10:50-12:20 medicine. Healthcare Assistant - Monday 10:50- Dr Annie Cook 12:20 MB BChir 2015 University of Cambridge Joined Ixworth Surgery in August 2020 DISABLED ACCESS Special interests in Palliative Care. Car spaces for the disabled are marked in the car park. Wheelchair access to the Dr Vivek Parbhakar building is via the front entrance. Patient MB ChB DRCOG 2013 University Glasgow services are provided at ground floor level. A disabled patients WC is provided. If Joined Ixworth Surgery Nov 2018 access proves difficult for any of our disabled patients, we would be happy to consider any suggestions for improvement. IxworthIxworth SurgSurgeeryry WHICH DAYS ARE THE DOCTORS Thursday Morning HERE? Dr Hart Dr Chan Monday Morning Dr Tebbit (Stanton) Dr Chandraraj (Stanton) Dr Cook Dr Hart Dr Parbhakar Thursday Afternoon Monday Afternoon Dr Chan Dr Chandraraj Dr Tebbit Dr Hart Dr Cook Dr Parbhakar Friday Morning Tuesday Morning Dr Chan Dr Tebbit Dr Chandraraj (Stanton) Dr Chan (Stanton) Dr Tebbit Dr Hart Dr Chandraraj Friday Afternoon Dr Chan Tuesday Afternoon Dr Chandraraj Dr Tebbit Dr Tebbit Dr Hart Dr Chan Dr Chandraraj Wednesday Morning Dr Chandraraj Dr Chan Dr Parbhakar Dr Cook Wednesday Afternoon Dr Chandraraj Dr Chan Dr Parbhakar Dr Cook Ixworth Surgery YOUR STAFF ASSOCIATED STAFF MANAGEMENT TEAM COMMUNITY NURSES Shirley Cook Tel: 0300 1232425 Practice Manager Their task is to provide nursing care to patients who are too unwell to leave their Sara DeBlassie homes and patients requiring homecare Business Manager following a stay in hospital. These nurses NURSING TEAM work in close liaison with the Doctors who Hazel Tully, Nurse Practitioner Anna refer patients to them when necessary. McVittie, Nurse Practitioner Deirdre They can be contacted by telephone.. Siddaway, Respiratory Nurse MIDWIFE Specialist Self-referral at Georgina More, Practice Nurse www.whs.nhs.uk/pregnancy Lucy Moore, Practice Nurse The midwife, with the Doctor, provides Audrey Black, Practice Nurse antenatal and postnatal care. She runs a Vikki Thorpe, Practice Nurse weekly antenatal clinic at the Surgery. She HEALTHCARE ASSISTANTS organizes antenatal classes and also visits Kathrin Dodge all mothers and new babies following their discharge from hospital. PHARMACISTS Rita Okeke HEALTH VISITING TEAM Ngozi Okonkwo Tel: 01359 253915 Paul Heeks The Health visitors are registered nurses with extended training in family relationships DISPENSING TEAM and child development. Their aim is to Justine, Linda, Jacqui, Lauren, promote health and prevent ill health. Amy, Dawn, Sam, Katie, Katrina, and Emily. Child Health Clinics Ixworth Surgery 2nd Wednesday and 4th MEDICAL SECRETARIES Wednesday of each month. Lynn Stanton Bluebells Children’s Centre every PAYMENT ADMINISTRATOR Anita Tuesday 1.30 - 3.30pm RECEPTION TEAM RAF Honington Community Centre 1st and Lesley, Mandy, Lynn, Jane, Laura, 3rd Thursday of each month 10.00-12.00pm Tyler, Courtney and Mollie Thurston, New Green Centre 3rd Thursday DATA TEAM each month 10-11am Josh, Lynn and Phoebe Woolpit Health Centre 1st and 3rd Wednesday each month 2-4pm DIETICIAN If indicated the doctor will refer you to the Dietician who visits the surgery once a month. Ixworth Surgery CARERS hours (if ordered before 5pm) for your If you are a carer and require further repeat prescription to be processed, information, advice, support or excluding Saturdays, Sundays and reassurance please contact Reception Bank Holidays. The usual quantity is for on 01359 230252. one month (28 days). Sometimes you will be asked to see the doctor before Suffolk Family Carers are in the waiting any more repeat prescriptions are room 9-12am on the first Wednesday of given. each month. Repeat prescription delivery service ORTHOPTIC CLINIC The Orthoptic Clinic is held once a We deliver medication to patients of the month. Appointments are made by practice. We also collect repeat referral from your Doctor. prescription requests from Barningham Post Office, Hopton Post Office, DISPENSARY/REPEAT Pakenham Post Office, Stanton Post PRESCRIPTIONS Office and Rolfe’s Butchers in Walsham Opening Time: Le Willows. Please contact us to find Monday to Friday 8.30am to 6.30pm out more information and/or arrange this Saturday 9.00am to 1.00pm service. We dispense medicine directly from the If you use any of the above delivery surgery to almost all patients. We can services you can pay for you also make up prescriptions issued prescription by cash or credit card. elsewhere eg. Own GP, dentist or the hospital for patients or people not Only patients under 16 or over 60 are registered with us. We stock most exempt from NHS prescription charges common medicines and can obtain and do not need to advise us of their special drugs. exemption certificate, pre-payment certificate, income support etc, please Payment can be made by cash or credit advise us each time you order card. medication so that we can fill in the How do I get a repeat prescription? reverse of the prescription on your We have a computerised prescribing behalf. system and if you need regular medication you will be given a printout Social Prescriber with the drugs you take listed on it. Tick A social prescriber is in the practice on the items you require and either bring Fridays and can assist with all types of the printout to dispensary, send it by social concerns, including connecting post, or complete the online Repeat with social activities and groups help Prescription form. with benefits and help in the home. Please order your repeat prescription well in advance On leaving your order at the dispensary during the working week it will take 48 Ixworth Surgery OTHER INFORMATION able to express your sharing preferences. Practice Area Stanton, Walsham le Willows, Temporary Residents Wattisfield, Badwell Ash, Gt Ashfield, We provide a Temporary Patient service Stowlangtoft, Norton, Tostock, for anyone staying within our Practice Thurston, Gt Barton, Pakenham, area. This could be whilst on holiday, Ixworth, Bardwell, Hepworth, staying with relatives etc. Just call into Barningham, Market Weston, Coney the Surgery, fill in one of our Temporary Weston, Ixworth Thorpe, Sapiston, Resident Forms and we will assist you. Euston, Fakenham Magna, Honington, Troston, Gt Livermere, Lt Livermere, How do I make an appointment? All Ampton, Ingham, Barnham consultations are by appointment and can be made at Reception or by How to I register? telephone 01359 230252 during Providing you reside within our Practice opening hours. Please book well in area as above, you can register with us. advance for routine appointments. It’s easy! Simply call into the surgery After taking some details, the and complete a Registration Form. On receptionist will offer you the next completion, you will be registered onto available appointment with the most our computer system and will be eligible appropriate member of the team. for medical assistance straight away. During the registration process you will Appointments for blood tests are be allocated a named accountable GP, available up to 10.30 each morning. who will have overall responsibility for Once these are fully booked, you may your care, you can however make an be asked to attend the hospital for your appointment with any of the available blood test. clinicians at the surgery. If you would In addition to this some doctor like to know who your accountable GP appointments can be made via the is please ask at reception. Your medical online system. To have access to the records will be automatically transferred online system please ask at reception. by the Health Authority from your previous Practice, a New Patient Check Failure to Attend (DNA) with the Health Care Assistant is If you no longer require your available on request. This is a basic appointment, please phone to cancel it appointment to gather medical history – someone else may need it! etc.