Intelligent Solutions From the World’s Leading Conferencing Specialist
Welcome To InterCall
Welcome to InterCall, your source for reliable InterCall serves more than 120,000 individual and cost-effective audio, video, web and event conference leaders across the globe everyday and conferencing solutions. since its launch, InterCall has been growing at a rate exceeding that of the industry. InterCall offers much more than traditional With more than 40,000 conferencing ports, InterCall teleconferencing. From a standard audio call, has the capacity to handle any type of conference to interactive web-based presentations that that your business requires. No call is too large or combine telephone and data conferencing, to an too small. investor relations event that integrates audio, web, video and streaming. InterCall is a division of West Corporation. Founded in 1986 and publicly traded on NASDAQ (WSTC), For all your conference and events needs, West Corporation is one of the world’s premier InterCall has the right solution. providers of customer contact solutions, specialising in customised inbound, outbound, interactive, Internet, collections and conferencing services.
West’s experienced personnel, cutting-edge technology and advanced systems enable the firm to provide its customers with solutions that help increase revenue, lower costs and improve customer satisfaction. From customer acquisition and customer care to conferencing and collections, West has a proven track record of success creating customised solutions for many of today’s leading companies.
Information Hotline Reservations 0871 7000 170 • +44 (0)1452 546742 0870 043 4167 • +44 (0)1452 553456 [email protected] [email protected]
www.intercalleurope.com
Intelligent Solutions From the World’s Leading Conferencing Specialist
Global Conferencing Solutions
In today’s global environment, businesses need Global Expertise – InterCall serves more than 120,000 to find ways to keep the lines of communication conference leaders around the world — making us true open regardless of geographic barriers or time experts in the global conferencing marketplace. zone differences. InterCall conferencing is the Global Services – InterCall offers a complete range answer. We provide end-to-end solutions that of solutions; including Reservationless, Event, Web are reliable and consistent on a global scale. and Video conferencing services that are consistent regardless of where the conference is being hosted. InterCall also offers a variety of methods to connect Ideal for Multinationals to Small international participants to any type of audio Businesses conference call, including International Toll-Free Service (ITFS), International Dial-Out, Toll Dial-In Multinational companies benefit from InterCall’s and International Links. global teams, rollouts, billing, and reporting. No matter where they are located throughout Global Capacity – With more than 40,000 worldwide the world, your employees will have the same conferencing ports, InterCall has the capacity to conferencing experience. handle any type of conference that your business requires. No call is too large or too small. Small to mid-size companies take advantage of InterCall’s ability to invoice in local currencies Global Dependability – InterCall’s networks operate along with providing language support and local at a predictable up-time of no less than 99.9% representatives to ensure a positive experience for ensuring that conferencing services will be available participants throughout the entire call. whenever your business needs them. Our service levels are consistently rated the best in the business.
The Perfect Balance Global Support – InterCall’s global team will be there to provide you with quality, professional InterCall strikes that perfect balance between services – whenever and wherever you need them. consistent service and localised support in every Not only is InterCall able to bill services in your local aspect of conferencing including: global coverage, currency, but our team is made up of individuals expertise, services, capacity, dependability, support, who can speak the local languages and understand financial stability and reporting. the culture. Global Coverage – With operation centers and Global Financial Stability – InterCall, a division sales offices in England, the US, Canada, Ireland, of West Corporation, is part of a large reputable Germany, France, Japan, Hong Kong, Singapore, corporation. Our pristine record of outstanding Australia and New Zealand, InterCall has the global financial performance and above average growth scope to facilitate worldwide communications means that InterCall will be here to keep your coupled with the local presence to understand your business communicating, no matter what. specific business environment.
Information Hotline Reservations 0871 7000 170 • +44 (0)1452 546742 0870 043 4167 • +44 (0)1452 553456 [email protected] [email protected]
www.intercalleurope.com
Intelligent Solutions From the World’s Leading Conferencing Specialist
Audio, Video, Web & Event Solutions
InterCall has become one of the largest conferencing providers in the world by delivering reliable and user-friendly solutions. Each day thousands of business professionals rely on InterCall to communicate effectively, while reducing the time and expense associated with business travel.
Audio Conferencing Solutions Video Conferencing Solutions Whether you conduct basic team meetings or Videoconferencing is the ideal solution for highly orchestrated conferences, InterCall has professionals who value face-to-face meetings but you covered. Try Reservationless-Plus for instant want to avoid the cost and hassles of travel. InView, access to a meeting. Or take advantage of dozens InterCall’s videoconferencing service, makes it easy of Conference Features with Operator Assisted to meet your business objectives without losing the audio conferencing. Our full range of audio services element of “in person” communications. provides you with the right solution for any type of conference. Event Conferencing Solutions An Event Call is any conference call that requires Web Conferencing Solutions extra care because of its importance. Whether your Our web solutions are powerful tools to event is for five or for thousands of people, InterCall communicate with the Board of Directors, direct delivers expert service and unmatched attention to reports, clients – anyone who should see as well as detail. hear your message. Your Event Calls are always in the expert care of InterCall’s web conferencing services let you present our Event Services Division, staffed by conferencing a slide show, tour the web or share applications and professionals trained to ensure quality, consistency documents. Your audience follows along on their PCs and your complete satisfaction. in real-time as you control the presentation from your computer. Our Streaming service sends your message to the masses via the Internet, expanding your reach to the broadest possible audience. Whether it’s a quick presentation to a few clients or an online broadcast to thousands, our web solutions get the job done.
Information Hotline Reservations 0871 7000 170 • +44 (0)1452 546742 0870 043 4167 • +44 (0)1452 553456 [email protected] [email protected]
www.intercalleurope.com
Intelligent Solutions From the World’s Leading Conferencing Specialist
Client Tested. Market Approved.
“The last 6 months have seen significant growth “InterCall has managed to make technology work in the use of InterCall’s Audio Conferencing very well for us, ably supported by an account team service by Motorola. This resource, especially the who has successfully linked our users despite mobile Reservationless service, has enabled Motorola phones, the M25 and other distractions. staff to continue to meet remotely, rather than in person, allowing Motorola to achieve significant The costs we pay are exactly as outlined and we savings in travelling time and costs. By leveraging have no hesitation in recommending InterCall to our global volumes we have continued to be able to any of our business associates.” stay in touch at the lowest cost.”
“Peoplesoft selected InterCall to conduct daily “InterCall has delivered on its promise to provide a and weekly management meetings and to conduct superior and reliable communications service that International phone conferences. can be relied upon 24/7 for pre-planned as well as last minute conferencing needs. They provide us with business communication solutions that increase the efficiency and speed We benefit from using their competitive solutions with which we communicate with customers and and always receive attentive support and partners globally…which ultimately increases our immediate action to our requests.” bottom line.”
Information Hotline Reservations 0871 7000 170 • +44 (0)1452 546742 0870 043 4167 • +44 (0)1452 553456 [email protected] [email protected]
www.intercalleurope.com