2017 UPS® RATE and SERVICE GUIDE

Alaska and Hawaii Rates Essential Contacts

Support UPS Customer Service WorldShip® Technical Support ups.com ups.com/worldshipsupport 1-800-PICK-UPS® (1-800-742-5877) 1-888-553-1118 1-800-877-1548 En Español 1-800-782-7892 International UPS Package Design and Test Lab 1-800-811-1648 Billing 1-877-877-7229 1-800-554-9964 Hazardous Materials UPS CampusShip® Support 1-800-833-0056 Hearing Impaired – TTY/TDD Help Desk: 1-877-289-6418 (United States) [email protected] Eform: ups.com/eform International Shipping Help Desk Listing for other Countries: ups.com/international campusship.ups.com/techsupport 1-800-782-7892

Zone Charts View or download at ups.com/rates

Freight Services UPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 2-4. Air Freight Services UPS Freight® – LTL ups-scs.com/airfreight ltl.upsfreight.com 1-800-443-6379 1-800-333-7400

Ocean Freight Services UPS Trade Direct® ups-scs.com/ocean ups.com/tradedirect 1-800-443-6379 1-800-742-5727

UPS Express Critical® UPS Worldwide Express Freight® upsexpresscritical.com ups.com/worldwideexpressfreight 1-800-714-8779 1-800-782-7892

UPS Solutions Visit ups.com/solutions to view the full portfolio of UPS services. The UPS Store® UPS Mail Innovations® theupsstore.com upsmailinnovations.com 1-800-789-4623 1-800-500-2224

UPS Capital® UPS Supply Chain Solutions® upscapital.com ups-scs.com 1-877-263-8772 1-800-742-5727

Stay on top of the latest UPS news, announcements and critical updates via e-mail at ups.com/subscribe. ups.com 1-800-PICK-UPS® Table of Contents 1

Table of Contents In this UPS® Rate and Service Guide, you will find the 2017 UPS Package Rates for Alaska and Hawaii, effective December 26, 2016 (unless otherwise noted). These rates are applicable to customers with a UPS account and to customers that process packages through ups.com. You will also find service and rate information for UPS Freight services including Air Freight and Less-Than-Truckload. The most current version of this Guide can be downloaded at ups.com/rates. For additional information, please visit ups.com.

Choosing a Service Alaska/Hawaii Determining the Rate (continued) Alaska/Hawaii

UPS® Services ...... 2 Import ...... 71 Shipment Pricing ...... 71 Preparing a Shipment Alaska/Hawaii UPS Worldwide Express Plus ...... 72 UPS Worldwide Express NA1® ...... 72 Determine the Weight and Size ...... 5 UPS Worldwide Express ...... 72 UPS Worldwide Express Freight ...... 75 Determining the Rate Alaska/Hawaii UPS Worldwide Saver ...... 76 Determine the Rate...... 10 . . . . 10 UPS Worldwide Expedited ...... 79 Domestic...... 12 . . . . 30 Value-Added Services ...... 82 Determine the Zone...... 12 . . . . 30 Package ...... 84 ® UPS Next Day Air® Early...... 14 . . . . 32 UPS Returns ...... 89 UPS Next Day Air®...... 16 . . . . 34 Air Freight ...... 94 ® UPS Next Day Air Saver®...... 18 . . . . 36 UPS Freight LTL (Less-Than-Truckload) ...... 96 UPS 2nd Day Air A.M.®...... 20 . . . . 38 Other Charges ...... 83 UPS 2nd Day Air®...... 22 . . . . 40 Package ...... 91 UPS® Ground...... 24 . . . . 42 Air Freight ...... 95 UPS® Ground (Intra-Alaska)...... 28 UPS Freight LTL (Less-Than-Truckload) ...... 97 UPS® Ground (Intra-Oahu) ...... 46 Customs Brokerage ...... 98 UPS Next Day Air® Freight NGS. . . . . 48 . . . . 48 UPS 2nd Day Air® Freight NGS. . . . . 48 . . . . 48 UPS Tariff/Terms and Conditions Alaska/Hawaii of Service – United States Determine the Zone ...... 49 Table of Contents for UPS Tariff/Terms Export ...... 50 and Conditions of Service – United States ...... 103 Worldwide Zone Chart ...... 50 UPS Tariff/Terms and Conditions of Service – Canada Zone Chart ...... 54 United States ...... 105 Import ...... 57 Worldwide Zone Chart ...... 57 Index ...... 135 Export Shipment Pricing ...... 60 UPS Worldwide Express Plus® ...... 61 UPS Worldwide Express® ...... 61 UPS Worldwide Express Freight® ...... 64 UPS Worldwide Saver® ...... 65 UPS Worldwide Expedited® ...... 68 2 ups.com 1-800-PICK-UPS®

UPS® Services United States – Package

Same 1 2 Day- Alaska Hawaii Day Day Days Definite Page Page UPS Express Critical® ● ** UPS Next Day Air® Early ● 14 32

UPS Next Day Air® ● 16 34

UPS Next Day Air Saver® ● 18 36

UPS 2nd Day Air A.M.® ● 20 38

UPS 2nd Day Air® ● 22 40

UPS® Ground ● 24 42

UPS® Ground – Intra-Alaska ● 28 N/A

UPS® Ground – Intra-Oahu ● N/A 46

North American Freight

Same 1 2 Day- Alaska Hawaii Day Day Days Definite Page Page UPS Express Critical ● ** UPS Next Day Air® Freight NGS ● 48 48

UPS 2nd Day Air® Freight NGS ● 48 48

UPS Freight® LTL (Less-Than-Truckload) ● 4 4

UPS Freight® LTL Urgent ● 4 4

UPS Freight® Trade Show Services ● 4 4 *Visit upsexpresscritical.com or call 1-800-714-8779 for rates and information. Notes: – Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability and time commitments, visit ups.com or call 1-800-PICK-UPS® (1-800-742-5877) for packages and ups-scs.com/terms or 1-800-443-6379 for Air Freight. – Visit ups.com/holidays for time in transit changes effective during the holiday season. Choosing a Service 3

UPS Services UPS 76 75 79 72 72 72 Page Import ** **** ** ** ** ** 61 61 65 68 64 N/A

Page Export

(1-800-742-5877) for ® ●

Import Export/ 2-7 Days 2-7

● ● Import Export/ 1-5 Days 1-5

● Import Export/ 1-3 Days 1-3 . or call 1-800-PICK-UPS

Export 2-4 Days 2-4

●● ● ● ● ● ●● ● Import 1-2 Days 1-2

● edicated service in all major global ports and markets optional clearance customs available; service oor-to-door ervice in all major global ports and markets Best D D S    Flight or 1-800-443-6379 for Air Freight. Multiple sailings weekly sailings Multiple • sailings fixed-day Weekly • • Customs clearance optional • • and container yard management breakbulk for transport multimodal Specialized processing document with • Service in all major global ports and markets solutions single-project Customized • available vehicles/vessels Charter • Better balance of speed and cost via: • UPS Preferred to LCL North America • UPS Preferred FCL and between LCL China and Europe • UPS Preferred Sea/Air from Asia coordination load processing, document booking, Carrier Available ® ® or call 1-800-714-8779 for rates and information. and rates for 1-800-714-8779 call or ® ®

® for time in transit changes effective during the holiday season. ® ® ® ® Multimodal Services 1-800-PICK-UPS® ® ®

upsexpresscritical.com

ups.com/holidays

cean Freight services are provided pursuant to the “UPS Supply Chain Solutions (Ocean Freight PS Freight Services are governed the by UPS Freight Rules Tariff for Less-Than-Truckload transportation. ome shipments to and from certain locations may require additional time in transit. For guarantee details, *Visit packages and ups-scs.com/terms Visit  Forwarding) Terms and Conditions” and the “Non-Vessel Operating Common Carrier (NVOCC) Terms and Conditions,” each available. Services at ups-scs.com/terms listed above are available in most major markets. Please refer to the Terms and Conditions for more details.  O S service availability and time commitments, visit ups.com U For full details and updates, refer to upsfreight.com/tariff  UPS Preferred NVOCC Service (LCL) Load Less-Than-Container NVOCC Service Full-Container Load (FCL) (FCL) Load Full-Container Project Cargo Management Cargo Project Freight Services*** Ocean Freight Forwarding UPS Worldwide Saver UPS Worldwide Expedited Worldwide UPS Direct Premium Freight Air UPS UPS Air Freight Direct Freight Air UPS UPS Air Freight Consolidated UPS Express Critical UPS Worldwide Express Plus UPS Worldwide Express NA1 Express Worldwide UPS UPS Worldwide Express Freight **Call 1-800-443-6379 for rates and additional information. additional and rates for 1-800-443-6379 **Call – – Notes: – – Ocean Freight Ocean International Destinations – Export and Import Package and Freight and – Export Destinations Import and Package International ups.com

***UPS Preferred Multimodal Freight Services subject to applicable tariff rules. UPS 4 ups.com 1-800-PICK-UPS®

UPS® Services

Contact 1-800-333-7400 for all your UPS Freight® LTL (Less-Than-Truckload) needs.

Service Delivered By Destinations Other Information UPS FREIGHT® SERVICES LTL (Less-Than- – End of scheduled business day – All 50 states, Canada, Mexico, Puerto Rico, – R egional, interregional and long-haul Truckload)* U.S. Virgin Islands and Guam LTL services – Intrastate service is not available in Alaska – M ore than 45,000 one- and two-day lanes and Hawaii nationwide LTL Urgent – Guaranteed capabilities for ship­ments that – All 50 states, Canada, Mexico, Puerto Rico, – Customized solutions for unique LTL trans­ require faster delivery than standard LTL U.S. Virgin Islands and Guam por­tation needs service or specific time-definite delivery – C all 1-800-644-0900 for rates and to schedule service Trade Show Services Our Trade Show specialists help you select package and freight shipping solutions for your exhibit and supporting materials to and from the show: – Advance warehousing, round-the-clock tracking and on-time performance guarantee** provide peace of mind for your trade show shipping – On-site UPS Trade Show representatives to assist with return shipping needs – Customs Brokerage and Air Freight services available when exhibiting internationally – Call 1-800-988-9889 to speak to a trade show specialist about your show *Contact 1-800-333-7400 for all your UPS Freight® LTL (Less-Than-Truckload) needs. **For inbound trade show shipments only. Note: UPS Freight Services are governed by the UPS Freight Rules Tariff for Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff.

Multiple-Package Shipments The contract-only offering listed below is ideal for multiple-package shipments where a pallet is not required. Each package has its own shipping label and unique tracking number.

UPS Hundredweight – Requires shipments to have two or more packages going to the same destination on the same business day and have a minimum shipment Service® weight of 100 pounds for Air Services and 200 pounds for UPS® Ground. – Available with UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2nd Day Air A.M.®, UPS 2nd Day Air® and UPS Ground. – Guaranteed day-definite delivery within one to five business days, or time-definite delivery based on the UPS shipping service you choose. Note: Visit ups.com/holidays for time in transit changes effective during the holiday season. ups.com 1-800-PICK-UPS® Determine the Weight and Size 5

Determine the Weight and Size PACKAGE

For All Domestic and International Shipments The Determine the Weight and Size Use a scale to determine the weight For domestic shipments: information on this page and the next of the package. Round any fraction of a If the cubic size of the package in page are for package shipments only. pound to the next whole pound for UPS inches is 1,728 or smaller, divide For information on how to determine Express® Envelopes (letters) over eight the cubic size in inches by 166 a Shipment Preparing the weight and size for UPS Worldwide ounces and all other packages. to determine dimensional weight Express Freight® shipments refer to in pounds. If the cubic size in inches page 7. 2. Determine dimensional weight. is more than 1,728, divide the cubic Dimensional weight reflects package size by 139 to determine dimensional Shipping rates are based on package density, which is the amount of space weight in pounds. Increase any fraction weight and size (explained below a package occupies in relation to its to the next whole pound. and on the following page) and actual weight. Dimensional weight For international shipments: origin-to-destination distance (refer to may apply to all UPS domestic and For export and import shipments, pages 12 and 13 for Alaska Domestic, international package services. divide the cubic size by 139 when pages 30 and 31 for Hawaii Domestic, Determine the package dimensions in measured in inches to determine the page 50 for Export and page 57 inches. For each dimension, measure dimensional weight. Increase any for Import). at the longest point, rounding each fraction to the next whole pound. measurement to the nearest whole Billable weight is the weight used Note: All domestic number (for example, 1.00 to 1.49 3. Determine billable weight. to calculate the rate. For domestic shipments and will be considered 1, and 1.50 to 1.99 Compare the package’s actual weight ® and international services, the bill­ UPS Standard from will be considered 2). to its dimensional weight. The greater able weight will be the greater of Canada import ship- of the two is the billable weight and ments shipped from the dimensional weight compared Multiply the package length (longest should be used to calculate the rate. December 26, 2016 to the actual weight. side of the package) by the width by through January 7, the height. The result is the cubic size For multiple-package shipments, total 2017 will use the How to determine billable weight. in inches. the billable weight of all packages in 166 divisor to calculate 1. Determine actual weight. the shipment. dimensional weight. Actual weight is the package weight rounded up to the next whole pound.

Domestic U.S. Export Packages Equal To or and Import Less Than 1,728 Cubic Inches H Dimensional Weight = L x W x H Dimensional Weight = L x W x H in Pounds 166 in Pounds 139 L = Length in inches L = Length in inches W = Width in inches W = Width in inches L W H = Height in inches H = Height in inches

Packages Greater Than 1,728 Cubic Inches

Dimensional Weight = L x W x H in Pounds 139 L = Length in inches W = Width in inches H = Height in inches 6 ups.com 1-800-PICK-UPS®

Determine the Weight and Size PACKAGE

For All Domestic and International Shipments (continued) Additional Information on – Items Shipped in Bags: Large Packages are subject to a min­ Determining Weight and Size. Shape – When multiple items are i­mum billable weight of 90 pounds. – L etter rates apply for domestic and shipped in a flexible container (e.g., An Additional Handling charge international documents, corres­ burlap or plastic bag), the package will not be assessed when a Large pondence and electronic media measurements will be determined Package Surcharge is applied. shipments that do not exceed eight when the exterior is at rest. As this − Shippers are responsible for provid­ing ounces sent in a UPS Express® shape will differ from placement to accurate and complete shipment Envelope. Domestic letters greater placement, cubic size or package information on the ship­ping document than eight ounces will be billed measurements will be made at the or in the automated processing system by weight (rounded up to the next sole discretion of UPS. used, including service selected, whole pound). Export letters greater Tails – A tail on an item shipped in number, weight and dimensions of than eight ounces and up to two a bag should be measured for the packages. UPS reserves the right to pounds will be billed at UPS Express® amount of space it takes up in a audit any package and/or invoice Pak rates. Export letters greater reasonably compressed fashion. Any to verify service selection, package than two pounds and import letters tail that is created by placing an item dimensions or weight and applica­ greater than eight ounces will be in a bag must be compressed and bility of any charges. As part of that billed by weight (rounded up to the taped to the body of the item. audit, UPS may weigh and measure next whole pound). – Packages that exceed UPS weight any package tendered to UPS using – U PS Express Pak rates apply for export and size limits are not accepted for any method UPS deems appropriate shipments that weigh two pounds transportation. If found in the UPS including, but not limited to, multi­ Notes: or less, do not exceed $100.00 in system, they are subject to an Over dimensional measuring devices. If any – Size limits indicated customs value and UPS Express Pak Maximum Limits charge. Refer to aspect of the shipment information by a box manufacturer is selected at the time of shipping. page 92 for more information. For provided by the shipper is incomplete may not reflect exterior or incorrect as determined by UPS dimensions of a pack­ – Irregularly Shaped Packages: shipments over 150 pounds other in its sole and unlimited discretion, age, including where If the package has a bulge or is than UPS Worldwide Express Freight®, UPS may in its sole and unlimited a package may have irregularly shaped, measure the service refer to page 48 for Air discretion adjust charges at any time. bulges or otherwise length, width and height of the Freight and page 4 for UPS Freight® may not be uniform package at its extreme points, which Less-Than-Truckload. across each plane, Follow the instructions on this page may include the bulge or irregular and should not be – A Large Package Surcharge may and the previous page to determine used as a substitute aspects of the package. apply to domestic and international the billable weight for your package for actual length, Treat the irregularly shaped package shipments. Refer to page 7 for UPS width and height shipments. as if it were in a regular rectangular Worldwide Express Freight service. measurements in box. Measure the length, width A package is considered a “Large determining dimen­ Package” when its length (longest sional weight. and height of the package from its side of the package) plus girth – Improper packaging extreme points. [(2 x width) + (2 x height)] combined may result in the alter­ L ation of a pack­age’s exceeds 130 inches. dimensions during H transit which can affect the package’s dimensional weight and result in a shipping charge correction. W

WorldShip®, UPS® Internet Shipping, UPS CampusShip®, UPS Ready® solutions and applications available in the UPS® Developer Kit will automatically calculate dimensional weight when you enter the package weight and dimensions. ups.com 1-800-PICK-UPS® Determine the Weight and Size 7

To Destinations Worldwide Determine the Weight and Size UPS WORLDWIDE EXPRESS FREIGHT®

For International Palletized Shipments Shipping rates are based on the ship­ 2. Determine dimensional weight. measured in inches to determine the ment weight, including the weight Dimensional weight reflects pallet dimensional weight. Increase any of the pallet, and size and origin-to- density, which is the amount of space fraction to the next whole pound. Preparing a Shipment Preparing destination distance (refer to page 49 a pallet occupies in relation to its for export and import). actual weight. Dimensional weight 3. Determine billable weight. Compare the pallet’s actual weight to may apply to all UPS Worldwide Billable weight is the weight used to its dimensional weight. The greater Express Freight shipments. calculate the rate. The billable weight of the two is the billable weight and will be the greater of the dimensional Determine the pallet dimensions in should be used to calculate the rate. weight as compared to the actual inches. For each dimension, measure Additional Information on weight. at the longest point, rounding each Determining Size and Weight. measurement to the nearest whole How to determine billable weight. – P allets that exceed maximum size number (for example, 1.00 to 1.49 1. Determine actual weight. or weight restrictions (which vary by will be considered 1, and 1.50 to Actual weight is the weight of the origin and destination) as set forth 1.99 will be considered 2). items on the pallet and the weight at ups.com/media/en/wwef_max_ of the pallet, rounded up to the next Multiply the pallet length by the dim.pdf require prior approval, and whole pound. width and by the height. The result are subject to an Oversize Pallet is the cubic size in inches. Handling Surcharge. Refer to page 93 Use a scale to determine the weight. for more information. Round any fraction of a pound to the For export and import shipments, next whole pound. divide the cubic size by 139 when

U.S. Export and Import

Dimensional Weight = L x W x H in Pounds 139 L = Length in inches W = Width in inches H H = Height in inches

Billable Weight Calculation Customer has a shipment with 3 pallets weighing 600 pounds, 800 pounds and 1,000 pounds. All pallets are the same size with the following dimensions: 48 in. x 40 in. x 60 in.

L W 1. Determine actual weight. Actual Weight = 600 lbs. + 800 lbs. + 1,000 lbs. = 2,400 lbs.

2. D etermine dimensional weight. Pallet Dimensional Weight = 48 in. x 40 in. x 60 in. = 829 lbs. 139 S hipment Dimensional Weight = 829 lbs. + 829 lbs. + 1,000 lbs. = 2,658 lbs.

3. D etermine billable weight. Shipment Billable Weight = 2,658 lbs. 8 ups.com 1-800-PICK-UPS®

To Destinations Worldwide Determine the Weight and Size AIR FREIGHT

How to Determine Billable Weight* Compare the freight shipment’s minimum billable weight, actual weight and dimensional weight. The greatest of the three is the billable weight and should be used to calculate the rate.

1. Determine minimum billable shipment weight.* – M inimum billable weight for loose items is the greater of 151 pounds or the number of pieces multiplied by 20 pounds.

Service Minimum Weight per Piece Minimum Weight per Shipment UPS Next Day Air® Freight NGS 20 Pounds 151 Pounds UPS 2nd Day Air® Freight NGS

2. Determine actual weight and round up any fraction of a pound or kilo to the next whole pound or kilo. 3. Determine dimensional weight. For each dimension, measure at the longest point, rounding each measurement to the nearest whole number. Multiply the ship­ ment length by the width by the height. The result is the cubic size. Divide the cubic size by the dimensional weight factor located in the matrix below to determine the dimensional weight.

Dimensional Weight Factor Dimensional Weight Factor Service Origin Destination (Inches/Pounds) (Centimeters/Kilos) UPS Air Freight Premium Direct All All 139 5,000 UPS Air Freight Direct® All All 166 6,000 UPS Air Freight Consolidated® UPS Next Day Air Freight UPS Next Day Air Freight NGS UPS 2nd Day Air Freight PR, CA PR, CA 139 5,000 UPS 2nd Day Air Freight NGS and U.S. and U.S. UPS 3 Day Freight UPS 3 Day Freight NGS UPS Worldwide ExpeditedTM U.S. MX Air Freight MX U.S. 139 5,000 UPS Worldwide Expedited U.S. MX Ground Freight MX U.S.

To convert metric measurements into pounds, multiply the result by 2.20462. To convert imperial measurements into kilos, multiply the result by 0.453592. Increase any fraction to the next whole pound or kilo. The chart on the following page provides examples of billable weight calculations. * The minimum billable shipment weight applies to all Air Freight services within and between the U.S., Canada and Puerto Rico. For UPS Air Freight Direct and UPS Air Freight Consolidated services, a minimum shipment dollar amount is applied. Refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms for more information or call 1-800-443-6379. Preparing a Shipment 9

­

Weight Billable

and UPS Air Air UPS and ®

Weight Weight Weight Weight Weight 216 lbs. 216 Billable Billable Billable Billable Dimensional International

Weight Weight Weight Weight Weight 259 lbs.259 lbs. 309 lbs. 355 Domestic Dimensional Dimensional Dimensional Dimensional Dimensional International International International International

Determineand the Size Weight

Actual Weight Weight Weight Weight Weight 121 lbs.121 lbs. 144 lbs. 500 181 lbs.181 lbs. 216 355 lbs. 355 Domestic Domestic Domestic Domestic Dimensional Dimensional Dimensional Dimensional

Min. Actual Actual Actual Actual Weight Weight Weight Weight Weight Billable 100 lbs.100 lbs. 31 lbs. 36 lbs. 151 300 lbs.300 lbs. 121 lbs. 144 lbs. 400 500 lbs. 500

Min. Min. Min. Min. Each Pallet 20 lbs. 20 Weight Weight Weight Weight Billable Billable Billable Billable 151 lbs. 151

Each Each Each Each 15 lbs. 15 70 lbs.70 lbs. 151 lbs. 140 25 lbs.25 lbs. 151 20 lbs. 20 Weight Weight Weight Weight Weight 315 lbs.315 lbs. 40 lbs. 151 Shipment for more information or call 1-800-443-6379. call or information more for

20" Each Each Each Each Each Height Height Height Height Height

at ups-scs.com/terms

25" Each Each Each Each Each Width Width Width Width Width

35" 35" 35" 10" 10" 10" 10" 10" 10" 10" 10" 10" 30" Each Each Each Each Each Length Length Length Length Length services, a minimum shipment dollar amount is applied. Refer to the “UPS Air Freight and Terms Conditions for of Contract UPS Air Freight Services ®

Type Type Type Type Type Pallet Loose items Loose Loose items Loose Loose items Loose Loose items Loose 1-800-PICK-UPS®

2 1 5 of of of of of Each pallet with its secured contents is entered as one piece. 20 20

ent does not meet the minimum weight pounds of 20 per piece, consider palletizing. Palletizing will ensure your shipment does not fall below the per-piece minimum allet billable weight is equal to the shipment pounds) plus the weight weight of (315 a pallet (approximately 40 pounds). he minimum billable shipment weight applies to all Air Freight services within and between the U.S., Canada and Puerto Rico. For UPS Air Freight Direct Pieces Pieces Pieces Pieces Pieces he minimum billable weight pounds of 20 per loose piece applies to Air Freight within and between the U.S., Canada and Puerto only. If Rico your non-palletized ship Number Number Number Number Number T Freight Consolidated Freight in the United States, Canada and International” and Canada States, United the in m charge. billable T P * Freight Billable Weight: Using a Pallet*** Freight Billable Weight: Dimensional Weight Dimensional Weight: Billable Freight Freight Billable Weight: Actual Weight Billable Weight: Freight Freight Billable Weight: Minimum Billable Weight Per Piece – Within and between the U.S., Canada and Puerto Rico** Freight Billable Weight: Minimum Billable Shipment Weight – Within and between the U.S., Canada and Puerto Rico ** Note: How to Determine Billable Weight* Billable Determine to How AIR FREIGHT To Destinations Worldwide Destinations To ups.com

*** Determine the Weight and Size and Weight the Determine 10 ups.com 1-800-PICK-UPS®

Domestic, Export and Import Determine the Rate

The following information applies to media containing sensitive personal Plus®, UPS Worldwide Express® the rate charts that appear on pages 14 information. or UPS Worldwide Saver® rate. to 47 for domestic, pages 61 to 81 Available only when the shipper for export and import. – UPS does not accept Hazardous is paying the shipping charges. Materials (including but not limited to Domestic, Export and Import ORM-Ds, Ltd Qty and combustibles) Export – Visit ups.com or call 1-800-PICK-UPS® in UPS® Ground service destined – UPS Express® Pak rates will apply (1-800-742-5877) for guarantee to and from Alaska; Hawaii; Puerto to Letters weighing more than eight details, service avail­ability, delivery Rico; Avalon, CA; Catalina Island, CA; ounces, but less than two pounds. time commitments or to request Beaver Island, MI; Mackinac Island, UPS Express Pak rates also apply a pickup. MI (winter only); The Bass Islands, when all the following are met: OH; Kelleys Island, OH; and San Juan • T he shipment weighs two pounds – D imensional weight may apply. Refer Islands, WA. or less. Shipments above two pounds to pages 5 and 6 for more information. are rated by weight; Export and Import – F or large or heavy packages, addi­ – Delivery times may vary by origin • U PS Express Pak is selected at the tional charges may apply. Refer to and destination postal code. time of shipping; and pages 5 and 6 for more information. • T he customs value of the shipment – T he rates shown on pages 61 to 81 is less than $100.00. – A Heavy Package sticker is required are for shipments originating in the for any package weighing more than U.S. (export) or destined to the U.S. – The Letter rate applies only to docu­ 70 pounds. (import) and billed to a U.S. UPS ments, correspondence and electronic account number. media shipments of no commercial – U PS Worldwide Express Freight® value that do not exceed eight ounces service is available for shipments – Any fraction of a pound more than sent in a UPS Express Envelope. over 150 pounds that are palletized. the weight shown in the rate chart is UPS Express Envelopes containing See page 64 or 75 for more infor­ rounded up to the next listed weight. items other than those listed above mation. For additional freight or exceeding eight ounces up to services refer to ups.com/freight. – T o determine the rate for interna­ two pounds are subject to the UPS tional multiple-package shipments, Express Pak rate. Shipments greater – Rates do not include a fuel surcharge. refer to page 60 for export and page than two pounds are subject to the For current fuel surcharge rates, 71 for import. visit ups.com. rate corresponding to the weight. – F or UPS Worldwide Express Freight UPS Express Envelopes are not Domestic shipments, additional charges recommended for shipments of ® – For each UPS Next Day Air Early may apply to larger pallets. Refer electronic media containing sensitive package with a weight of more than to page 93 for more information. personal information. 150 pounds, multiply the weight Shipments exceeding maximum size Import by the price per pound and add or weight restrictions require prior – T he Letter rate applies only to $30.00. For all other UPS domestic authorization. services with a weight of more than documents, correspondence and 150 pounds, multiply the weight – A ll UPS Worldwide Express Freight electronic media shipments of by the price per pound. shipments require a scheduled no commercial value that do not pickup or drop-off using WorldShip® exceed eight ounces sent in a UPS – T he Letter rate applies only to docu- or UPS CampusShip® shipping systems, Express Envelope. Shipments greater ­ments, correspondence and electronic UPS® Internet Shipping, a UPS Ready® than eight ounces are subject to the media shipments that do not exceed solution, UPS® Developer Kit, ups.com rate corresponding to the weight. eight ounces sent in a UPS Express® or by calling 1-800-782-7892. UPS Express Envelopes are not Envelope. UPS Express Envelopes recommended for shipments of exceeding eight ounces are subject – When using a 10 KG or 25 KG box, electronic media containing to the rate corresponding to the shipments that exceed the maximum sensitive personal information. weight of the UPS Express Envelope. weights (10 KG/22 pounds and UPS Express Envelopes are not recom- 25 KG/55 pounds) will be charged ­mended for shipments of electronic the regular UPS Worldwide Express Determining the Rate 1 1

2 30 30 48 and 9 and Developer Developer for specific specific for 8 82 to 97 ® page services. Hawaii Hawaii page page page ® pages

pages Determine the Rate 2 12 12 48 and 9 and Domestic Air Freight Air Domestic Domestic Air Freight Air Domestic 8 82 to 97 page Alaska Alaska page page page pages pages App (package only), the UPS the only), (package App ® and domestic Air Freight shipments, ® 3 to 59 to 59 to 7 or UPS Air Freight Consolidated 5 ® 72 to 81 57 57 82 to 97 page Import Import pages pages pages pages pages to see the rate for your shipment.* 3 to 56 to 56 to 7 to 70 5 Internet Shipping, the UPS 61 82 to 97 50 50 ® Export Export page pages pages pages pages pages 2 to 47 and 31 and and 31 and and 6 and 5 32 82 to 97 30 30 page Hawaii Alaska/Hawaii Alaska/Hawaii Hawaii Alaska/Hawaii Alaska/Hawaii LTL, Ocean Freight, UPS Air Freight Direct shipping UPS systems, ® pages ® pages pages pages pages service center for details to http://ups-scs.com/returns/UPS_GFF_Global%20Directory.pdf (refer ® Domestic Domestic 2 to 29 and 6 and 13 and and 13 and , UPS Freight 5 14 82 to 97 ® 12 12 page Alaska Alaska pages pages pages pages pages or UPS CampusShip ®

solution or the “Calculate Time and Cost” application on ups.com ® 1-800-PICK-UPS®

Not applicable for UPS Express Critical

 Kit,a UPS Ready C Ma zone appropriate to   G selected option service for  A ates provided through shipping UPS’s systems are estimates and only, other shipping charges, surcharges and value-added service charges may apply ncluding, but not limited to, surcharges if special options or value-added servicesare selected. Other surcharges, including surcharges imposed also carriers, by may apply R based on your shipper characteristics and the characteristics and of, services requested shipments for, actually tendered to UPS. for Air Freight. your Contact local UPS Supply Chain Solutions I telephone numbers). telephone 3. Look up shipping zone shipping up Look 3. 1. Choose service Choose 1. weight billable Compute 2. 4. alculate the WorldShip rate: Use 3. 3. apply** may charges dditional 2. 2. weight billable tch 1. 1. o toapplicable rates * follow the steps below: ** Note: To determineTo the rate for domestic, export and import packages including UPS Worldwide Express Freight PACKAGE AND AIR FREIGHTPACKAGE Domestic, Export and Import

OR Follow the steps in the table below to use the rate charts in this guide: Determine theRate ups.com 12 ups.com 1-800-PICK-UPS®

Alaska – Domestic, including Puerto Rico Determine the Zone PACKAGE AND AIR FREIGHT

UPS Air Services Zone Charts Zones for UPS Air Services within Alaska Zones for UPS Air Services to the 48 Contiguous States DESTINATION DESTINATION SERVICES ZONES ZONES ZONES ZIP CODES ZIP CODES UPS Next Day Air® Early 24

UPS Next UPS Next ® Day Air® Day Air® UPS Next Day Air 24 ® 99501-24 22 99655-63 26 UPS Next Day Air Saver 20 ® 99540 22 99664 22 UPS 2nd Day Air A.M. 18 ® 99547-55 26 99665-68 26 UPS 2nd Day Air 14 99556 22 99669 22 Zones for UPS Air Services to Hawaii and Puerto Rico 99557-59 26 99670-71 26 DESTINATION Important: In addition 99561 26 99672 22 ZONES ZIP CODES to determining the bill- 99563-66 26 99674-86 26 able weight of a pack- UPS Next UPS 2nd ® ® age, the destination 99567-68 22 99687 22 Day Air Day Air zone is also needed 99569 26 99688-95 26 006-007 24 14 009 24 14 to determine the rate 99571 26 99697 26 for each domestic 96701 24 14 99572 22 99701-03 22 service option except 96703-05 26 – UPS Express Critical®. 99573-76 26 99704 26 96706-07 24 14 Notes: 99577 22 99705-12 22 96708 26 – – WorldShip® or UPS 99578-81 26 99714 26 96709 24 14 ® 96710 26 – CampusShip ship- 99583-86 26 99716 26 ping systems, UPS® 96712 24 14 99587 22 99720-27 26 Internet Shipping, 96713-14 26 – the UPS® Developer 99588-91 26 99729-30 26 96717 24 14 Kit or a UPS Ready® 99602 26 99732-34 26 96718-22 26 – solution will auto­ 99603 22 99736-74 26 96725-29 26 – mati­cally determine 96730-31 24 14 99604 26 99775 22 the zone for you. 96732-33 26 – 99776-86 26 – For Air Freight des- 99605 22 96734 24 14 tinations within the 99606-09 26 99788-91 26 96737-43 26 – U.S., and from the 99801-03 26 96744 24 14 U.S. to Canada and 99610-11 22 Puerto Rico, refer to 99612-15 26 99811 26 96745-57 26 – 96759 24 14 the rate charts on 99619-22 26 99820-21 26 page 48 to determine 96760-61 26 – 99824-27 26 what UPS service to 99624-28 26 96762 24 14 reference, then refer 99630 26 99829-30 26 96763-81 26 – to the zone charts 99631 22 99832-33 26 96782 24 14 at ups.com/rates 99632-34 26 99835-36 26 96783-85 26 – for the actual zones. 96786 24 14 99635 22 99840-41 26 – Determine the zone 96788 26 – for your shipment 99636-38 26 99850 26 96789 24 14 from the appropriate 99639 22 99901 26 96790 26 – charts. 99640-41 26 99903 26 96791-92 24 14 – Service to and from 96793 26 – points in zone 26 may 99643-44 26 99918-19 26 96795 24 14 require one or more 99645 22 99921-23 26 additional days. 96796 26 – 99647-53 26 99925-29 26 96797 24 14 – A dash (–) means 99950 26 service is not available. 99654 22 96801-28 24 14 96830-34 24 14 96835-50 24 14 96853-54 24 14 96857-63 24 14 Determining the Rate 3 1

9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 11 11 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 Ground ® ZONES UPS

Determine the Zone DESTINATION ZIP CODES 006-007 009 96701 96703-05 96706-07 96708 96709 9671096712 96713-14 96717 10 96718-22 96725-29 96730-31 96732-33 96734 96737-43 96744 96745-57 96759 96760-61 96762 96763-81 96782 96783-85 96786 96788 96789 96790 96791-92 96793 96795 96796 96797 96801-28 96830-34 96835-50 96853-54 96857-63 UPS Ground to Hawaii and Puerto Rico 7 6 5 6 5 6 5 7 6 7 6 7 6 7 6 5 6 7 6 5 6 5 6 5 5 4 3 4 3 4 5 4 5 3 4 2 3 4 3 4 3 4 5 4 5 5 ZONES

ZIP CODE PREFIXES 650-655 656-676 677 678 679 680-692 693 700-709 710-711 712-717 718 719-725 726-727 728 729-738 739 740-775 776-777 778-789 790-791 792 793-794 795-796 797-799 800-838 840-853 854 855-863 864 865 870-872 873-874 875-885 889-892 893-898 900-935 936-939 940-942 943 944-949 950-953 954-961 970-974 975-976 977-986 988-994 8 8 8 8 8 8 7 8 7 8 7 8 7 8 7 8 7 8 8 7 8 7 8 7 8 7 8 7 7 6 7 6 7 6 7 6 7 6 7 6 5 6 5 6 5 7 6 ZONES

ZIP CODE PREFIXES 004-005 010-089 100-199 200-299 300-339 341-349 350-358 359-364 365-367 368 369-372 373-374 375 376-379 380-384 385 386-397 398-399 400-418 420-424 425-459 460-466 467-468 469 470-473 474-479 480-497 498-499 500-504 505 506-507 508 509 510-516 520-560 561 562-567 570-581 582 583-588 590-591 592-593 594 595 596-599 600-639 640-649 UPS Ground (Service to the 48 Contiguous States): Using the first three digits of the destination ZIP Code, determine the zone referring by to the zone chart below. UPS Ground Zone Chart

C C C C C C C C C C C C C C B B B B B B A A A A A A A A A A A

AREA

AREA DESTINATION 99556 ZIP CODE 99706-12 99775 99501-04 99507-24 99567 99568 99572 99577 99702 99506 99701 99505 99703 99587 99603 99605 99540 99610 99611 99631 99635 99556 99639 99705 99645 99664 99669 99672 99654 99687 2 2 2 2 2 3 2 3 2 ABC shown in the chart below. TM 1-800-PICK-UPS®

For a UPS Ground (Intra-Alaska)

Ground Service Zone Charts Zone Service Ground ® C B A Ground (Intra-Alaska): Ground

® ORIGIN AREA Anchor Point Anchor LOCATION Anchorage Chugiak Gulch Clam Landing Cooper Eagle River AFBEielson AFB Elmendorf Fairbanks Richardson Fort Fort Wainwright Girdwood Homer Hope Indian Kasilof Kenai Pass Moose Nikiski Nikolaevsk Ninilchik North Pole Palmer Seward Soldotna Sterling Wasilla UPS UPS Ground Service for intra-Alaska shipments is available only to and from the ZIP Codes in this chart. UPS Ground Zone Chart (Intra-Alaska) UPS PACKAGE Alaska – Domestic, including Puerto Rico Puerto including Alaska – Domestic, UPS Ground Service Areas: UPS Ground Service to the 48 contiguous states, Hawaii and Puerto Rico is available only from the ZIP Codes Match the origin and destination areas in shipment from ZIP Code (Area 99556 C) the UPS Ground (Intra-Alaska) Zone Chart zone. your determine to Example: to ZIP Code 99654 (Area the A), zone is 2. Determine the Zone ups.com 14 ups.com 1-800-PICK-UPS®

Alaska – Domestic UPS Next Day Air® Early

Guaranteed on-time overnight delivery on business days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m., 9:00 a.m. or 9:30 a.m. to most other cities in the U.S. including Anchorage, Alaska. Additional extended delivery locations are guaranteed up to 2:00 p.m. Optional Saturday pickup available for Alaska. Optional Saturday Delivery available in select locations.

Zones 22 24 Zones 22 24 Zones 22 24 48 Contiguous 48 Contiguous 48 Contiguous States, Hawaii States, Hawaii States, Hawaii Alaska Metro and Alaska Metro and Alaska Metro and Metro Puerto Rico Metro Puerto Rico Metro Puerto Rico Letter* $57.51 $60.57 26 Lbs. $171.63 $187.36 51 Lbs. $241.59 $265.09 1 Lbs. 70.30 74.77 27 172.35 188.17 52 252.11 276.79 2 72.91 77.67 28 173.92 189.91 53 253.26 278.06 3 77.66 82.95 29 174.29 190.31 54 253.75 278.61 4 82.79 88.64 30 175.90 192.11 55 263.62 289.58 5 87.34 93.70 31 184.49 201.65 56 264.64 290.72 6 93.18 100.19 32 185.36 202.62 57 274.86 308.15 7 96.64 104.04 33 187.62 205.13 58 278.95 313.37 8 107.70 116.33 34 192.70 210.77 59 284.88 313.74 9 109.49 118.32 35 204.58 224.80 60 285.71 314.11 10 109.90 118.77 36 209.78 229.76 61 288.75 317.49 11 118.10 127.88 37 210.16 230.18 62 289.42 318.24 12 125.99 143.47 38 212.27 236.63 63 302.24 332.49 13 130.56 147.16 39 217.84 239.49 64 303.52 333.91 14 134.31 147.61 40 219.20 240.22 65 303.86 334.28 15 136.29 148.10 41 223.49 252.37 66 304.19 334.65 16 142.74 157.94 42 227.03 255.71 67 304.53 335.02 17 146.03 158.92 43 230.13 256.07 68 307.54 338.37 18 146.53 159.47 44 233.72 256.44 69 308.01 338.90 19 149.14 162.37 45 236.13 259.02 70 314.73 346.37 20 149.41 162.67 46 236.46 259.40 21 150.38 163.75 47 236.79 259.77 22 150.74 164.16 48 237.69 260.76 23 151.35 164.83 49 238.02 261.14 24 163.18 177.97 50 238.37 261.51 25 164.36 179.29 * The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

ALASKA RATES Determining the Rate 5 1

24 Metro and Metro ALASKA RATES UPS Next Air Day Early Puerto Rico States, Hawaii States, 48 Contiguous 48

22 Metro 4.15 4.61 Alaska 651.30 720.34 647.16 715.74 643.02 711.13 638.88 706.53 634.74 701.93 630.60 697.33 626.46 692.72 622.32 688.12 618.18 683.52 614.03 678.92 609.88 674.32 605.74 669.71 601.60 665.11 597.46 660.51 593.32 655.91 589.18 651.30 585.04 646.70 580.90 642.10 576.76 637.50 $572.61 $632.89 More Than 150 Pounds* 150 149 148 147 146 145 144 143 142 141 140 139 138 137 136 135 134 133 132 Price Per Price Per Pound Zones 131 Lbs.

24 Metro and Metro Puerto Rico States, Hawaii States, 48 Contiguous 48

22 Metro Alaska 568.46 628.29 564.32 623.69 560.18 619.09 556.04 614.49 551.90 609.88 547.76 605.28 543.62 600.68 539.48 596.08 535.34 591.47 531.19 586.87 527.04 582.27 522.90 577.67 518.76 573.07 514.62 568.46 510.48 563.86 506.34 559.26 502.20 554.66 498.06 550.05 493.92 545.45 489.77 540.85 485.62 536.25 481.48 531.65 477.34 527.04 473.20 522.44 469.06 517.84 464.92 513.24 460.78 508.63 456.64 504.03 452.49 499.43 $448.35 $494.83 Early ® . 130 129 128 127 126 125 124 123 122 121 120 119 118 117 116 115 114 113 112 111 110 109 108 107 106 105 104 103 102 Zones 101 Lbs.

24 Metro and Metro Puerto Rico States, Hawaii States, 48 Contiguous 48

22 Metro Alaska 444.20 490.23 429.71 474.11 426.14 470.16 425.81 469.79 425.48 469.42 425.15 469.05 424.82 468.68 421.50 464.99 409.88 452.07 397.99 438.86 396.90 437.66 386.11 425.67 385.55 425.06 383.28 422.52 363.76 400.83 352.89 388.76 352.34 388.15 352.01 387.78 351.67 387.41 351.34 387.03 350.42 386.01 341.21 375.78 340.75 375.27 340.26 374.73 335.42 369.35 320.25 352.49 319.48 351.64 319.14 351.26 318.81 350.89 $318.48 $350.52 1-800-PICK-UPS®

For additional information, refer to page 10

100 99 98 97 96 95 94 93 92 91 90 89 88 87 86 85 84 83 82 81 80 79 78 77 76 75 74 73 72 71 Lbs. Zones F multiply the weight the by per price pound and add $30.00. Note: * or UPS each Next Day Air Early package with aweight of pounds, more than 150

Alaska – Domestic UPS Next Day Air UPS Day Next ups.com 16 ups.com 1-800-PICK-UPS®

Alaska – Domestic UPS Next Day Air®

Guaranteed on-time delivery to all 50 states and Puerto Rico by 10:30 a.m., 12:00 p.m. or end of next business day depending on destination. Optional Saturday pickup available for Alaska. Optional Saturday Delivery available.

Zones 22 24 26 Zones 22 24 26 Zones 22 24 26 48 48 48 Contiguous Contiguous Contiguous States, States, States, Hawaii Alaska/ Hawaii Alaska/ Hawaii Alaska/ Alaska Metro and Hawaii Alaska Metro and Hawaii Alaska Metro and Hawaii Metro Puerto Rico Extended Metro Puerto Rico Extended Metro Puerto Rico Extended Letter* $27.51 $30.57 $38.46 26 Lbs. $141.63 $157.36 $173.60 51 Lbs. $211.59 $235.09 $259.34 1 Lbs. 40.30 44.77 58.75 27 142.35 158.17 174.49 52 222.11 246.79 272.25 2 42.91 47.67 63.27 28 143.92 159.91 176.41 53 223.26 248.06 273.66 3 47.66 52.95 69.96 29 144.29 160.31 177.50 54 223.75 248.61 274.26 4 52.79 58.64 76.40 30 145.90 162.11 181.96 55 233.62 259.58 286.36 5 57.34 63.70 82.21 31 154.49 171.65 189.37 56 234.64 260.72 287.62 6 63.18 70.19 88.44 32 155.36 172.62 190.43 57 244.86 278.15 298.88 7 66.64 74.04 95.24 33 157.62 175.13 193.20 58 248.95 283.37 303.54 8 77.70 86.33 100.79 34 162.70 180.77 199.43 59 254.88 283.74 308.03 9 79.49 88.32 106.29 35 174.58 194.80 215.88 60 255.71 284.11 313.44 10 79.90 88.77 110.70 36 179.78 199.76 220.37 61 258.75 287.49 317.17 11 88.10 97.88 115.11 37 180.16 200.18 220.83 62 259.42 288.24 317.99 12 95.99 113.47 125.29 38 182.27 206.63 229.15 63 272.24 302.49 330.71 13 100.56 117.16 129.25 39 187.84 209.49 231.11 64 273.52 303.91 335.28 14 104.31 117.61 129.74 40 189.20 210.22 231.91 65 273.86 304.28 335.69 15 106.29 118.10 130.29 41 193.49 222.37 241.02 66 274.19 304.65 336.09 16 112.74 127.94 141.14 42 197.03 225.71 244.55 67 274.53 305.02 336.51 17 116.03 128.92 142.23 43 200.13 226.07 248.86 68 277.54 308.37 336.91 18 116.53 129.47 142.83 44 203.72 226.44 252.24 69 278.01 308.90 337.49 19 119.14 132.37 146.03 45 206.13 229.02 252.66 70 284.73 316.37 349.03 20 119.41 132.67 148.54 46 206.46 229.40 253.06 21 120.38 133.75 151.44 47 206.79 229.77 253.48 22 120.74 134.16 154.97 48 207.69 230.76 254.58 23 121.35 134.83 157.72 49 208.02 231.14 254.98 24 133.18 147.97 163.25 50 208.37 231.51 255.40 25 134.36 149.29 164.69 * The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

ALASKA RATES Determining the Rate 7 1

UPS NextAir Day Hawaii Alaska/ Extended ALASKA RATES

48 States, Hawaii Metro and Metro Contiguous Puerto Rico

Metro 4.15 4.61 5.08 Alaska 546.76550.90 607.50 670.20 555.04 612.10 675.28 559.18 616.70 680.36 563.32 621.30 685.44 567.46 625.91 690.51 571.60 630.51 695.59 575.74 635.11 700.66 579.88 639.71 705.74 584.03 644.32 710.82 588.18 648.92 715.90 592.32 653.52 720.98 596.46 658.12 726.06 600.60 662.72 731.13 604.74 667.33 736.21 608.88 671.93 741.28 613.02 676.53 746.36 617.16 681.13 751.44 621.30 685.74 756.52 690.34 761.59 $542.61 $602.89 $665.13 More Than 150 Pounds* Price Per Price Per Pound Zones 22131 Lbs. 24132 133 26 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

Hawaii Alaska/ Extended

48 States, Hawaii Metro and Metro Contiguous Puerto Rico

Metro Alaska 422.49 469.43 426.64 517.89 474.03 430.78 522.96 478.63 434.92 528.04 483.24 439.06 533.12 487.84 443.20 538.19 492.44 447.34 543.27 497.04 451.48 548.35 501.65 455.62 553.42 506.25 459.77 558.50 510.85 463.92 563.58 515.45 468.06 568.66 520.05 472.20 573.74 524.66 476.34 578.82 529.26 583.89 484.62 538.46 488.76 594.04 543.07 492.90 599.12 547.67 497.04 604.20 552.27 501.19 609.28 505.34 556.87 614.35 509.48 561.47 619.43 513.62 566.08 624.51 517.76 570.68 629.59 521.90 575.28 634.67 526.04 579.88 639.73 530.18 584.49 644.81 534.32 589.09 649.89 538.46 593.69 654.97 598.29 660.05 $418.35 $464.83 $512.81 ® . Zones 22101 Lbs. 24102 103 26 104 105 106 107 108 109 110 111 112 113 114 115 116117 118 480.48 119 533.86 588.96 120 121 122 123 124 125 126 127 128 129 130

Hawaii Alaska/ Extended

48 States, Hawaii Metro and Metro Contiguous Puerto Rico

Metro Alaska 288.81 320.89 289.14 354.63 321.26 289.48 356.15 321.64 290.25 360.98 322.49 365.61 310.26 344.73 310.75 376.64 345.27 311.21 380.00 345.78 320.42 384.73 356.01 321.34 389.97 357.03 321.67 394.91 357.41 322.01 399.69 357.78 322.34 404.83 358.15 322.89 408.99 358.76 333.76 413.92 370.83 353.28 418.96 392.52 355.55 433.05 395.06 356.11 435.83 395.67 366.90 436.51 407.66 367.99 449.74 408.86 379.88 451.07 422.07 391.50 465.64 434.99 394.82 479.89 438.68 395.15 483.96 439.05 395.48 484.36 439.42 395.81 484.77 439.79 396.14 485.19 440.16 399.71 485.59 444.11 414.20 489.96 460.23 507.73 1-800-PICK-UPS® $288.48 $320.52 $350.19

For additional information, refer to page 10

71 Lbs. Zones 22 2472 73 26 74 75 7677 78 305.42 79 339.35 80 371.06 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 F weight the by per price pound. * or UPS each Next Day Air package with aweight of pounds, more than 150 multiply the Note:

Alaska – Domestic UPS Next Day Air UPS Day Next ups.com 18 ups.com 1-800-PICK-UPS®

Alaska – Domestic UPS Next Day Air Saver®

Guaranteed on-time delivery to commercial destinations within the 48 contiguous states and select locations in Alaska by 3:00 p.m. or 4:30 p.m. the next business day. Shipments to residential locations within the UPS Next Day Air Saver area are delivered by end of day. Not available to destinations where UPS Next Day Air® service is committed by end of day. Optional Saturday pickup available for shipments from Anchorage, Alaska. Saturday Delivery is not available.

Zone 20 Zone 20 Zone 20 48 Contiguous 48 Contiguous 48 Contiguous States States States Letter* $25.34 31 Lbs. $154.78 61 Lbs. $266.22 1 Lbs. 38.11 32 157.23 62 266.91 2 38.46 33 162.04 63 272.29 3 41.14 34 165.39 64 276.21 4 51.10 35 167.67 65 276.52 5 52.10 36 173.10 66 276.93 6 63.06 37 177.07 67 285.10 7 66.11 38 177.61 68 288.71 8 69.42 39 184.72 69 289.03 9 73.40 40 188.45 70 289.35 10 80.97 41 190.39 71 289.68 11 84.21 42 194.27 72 290.00 12 90.85 43 197.03 73 290.32 13 93.19 44 199.91 74 290.64 14 95.87 45 205.26 75 290.96 15 98.72 46 208.00 76 291.28 16 101.07 47 208.72 77 291.60 17 103.97 48 212.91 78 291.92 18 105.46 49 213.83 79 292.24 19 106.57 50 214.59 80 292.56 20 111.97 51 226.81 81 292.88 21 113.96 52 230.72 82 293.21 22 119.71 53 234.47 83 294.00 23 120.29 54 238.26 84 309.86 24 125.75 55 239.04 85 311.45 25 127.98 56 242.28 26 136.08 57 243.92 27 138.58 58 248.07 28 144.11 59 252.66 29 146.74 60 257.75 30 149.20 * The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

ALASKA RATES Determining the Rate 9 1

ALASKA RATES UPS Next Air Day Saver

20 4.24 States 579.96 584.19 588.42 592.66 596.89 601.12 605.35 609.59 613.82 618.05 622.29 626.52 630.75 634.99 $575.72 48 Contiguous 48 More Than 150 Pounds* Price Per Price Per Pound Zone 136 Lbs. 137 138 139 140 141 142 143 144 145 146 147 148 149 150 ®

20 States 474.12 478.36 482.59 486.82 491.06 495.29 499.52 503.76 507.99 512.22 516.46 520.69 524.92 529.16 533.39 537.62 541.86 546.09 550.32 554.56 558.79 563.02 567.26 571.49 $469.89 48 Contiguous 48 . Zone 111 Lbs. 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135

20 States 312.09 312.41 312.74 315.13 318.31 341.86 344.22 344.82 356.74 357.94 374.57 377.63 381.71 423.33 427.56 431.79 436.02 440.26 444.49 448.72 452.96 457.19 461.42 465.66 $311.77 48 Contiguous 48 1-800-PICK-UPS®

For additional information, refer to page 10

Zone 86 Lbs. 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 F multiply the weight the by per price pound. Note: * or UPS each Next Day Air Saver package with aweight of pounds, more than 150

Alaska – Domestic UPS Next Day Air Saver UPS Day Next ups.com 20 ups.com 1-800-PICK-UPS®

Alaska – Domestic UPS 2nd Day Air A.M.®*

Guaranteed on-time delivery by 10:30 a.m. or 12:00 p.m. on the second business day where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 p.m., respectively. Delivery to metropolitan commercial destinations and select locations in Anchorage, AK. Not available to destinations where UPS Next Day Air service is committed by end of day. Also not available to residential destinations. Optional Saturday pickup available from Alaska. Saturday Delivery is not available.

Zone 18 Zone 18 Zone 18 48 Contiguous 48 Contiguous 48 Contiguous States States States Letter** $25.10 31 Lbs. $99.17 61 Lbs. $169.75 1 Lbs. 26.19 32 100.75 62 172.12 2 28.40 33 103.18 63 174.92 3 33.18 34 105.64 64 177.77 4 38.23 35 107.24 65 180.19 5 41.72 36 109.72 66 182.88 6 47.69 37 111.83 67 185.36 7 52.71 38 114.47 68 187.32 8 55.87 39 117.37 69 190.01 9 57.09 40 119.74 70 190.66 10 60.52 41 122.38 71 195.49 11 60.94 42 128.02 72 198.29 12 61.36 43 132.11 73 201.40 13 62.37 44 132.57 74 204.30 14 62.79 45 133.04 75 207.31 15 65.93 46 134.35 76 209.79 16 66.70 47 136.83 77 212.90 17 69.33 48 138.89 78 215.43 18 71.35 49 140.84 79 218.17 19 73.50 50 144.54 80 220.81 20 75.72 51 145.80 21 77.02 52 147.59 22 80.74 53 150.28 23 82.08 54 152.55 24 84.93 55 155.14 25 87.54 56 157.41 26 88.20 57 159.99 27 90.20 58 162.58 28 92.42 59 164.58 29 93.74 60 167.32 30 96.14 *Visit ups.com/holidays for time in transit changes effective during the holiday season. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

ALASKA RATES Determining the Rate 1 2

UPS Air 2ndDay A.M. ALASKA RATES

18 2.91 States 383.47 386.38 389.28 392.19 395.09 398.00 400.90 403.81 406.71 409.62 412.52 415.43 418.33 421.24 424.14 427.05 429.95 432.86 435.77 $380.57 48 Contiguous 48 More Than 150 Pounds** Price Per Price Per Pound Zone 131 Lbs. 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

* 18 ® States 310.85 313.75 316.66 319.56 322.47 325.37 328.28 331.18 334.09 336.99 339.90 342.80 345.71 348.61 351.52 354.42 357.33 360.23 363.14 366.04 368.95 371.85 374.76 377.66 $307.94 48 Contiguous 48 . Zone 106 Lbs. 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130

18 for time in transit changes effective during the States 226.19 228.51 230.57 241.34 243.03 243.48 252.11 252.99 254.89 255.35 259.87 260.33 260.79 261.27 270.78 275.38 275.83 276.62 290.51 293.42 296.32 299.23 302.13 305.04 $223.24 48 Contiguous 48 1-800-PICK-UPS®

ups.com/holidays For additional information, refer to page 10

or UPS each Day 2nd Air A.M. package with a weight of pounds, more than 150 holiday season. holiday Visit F multiply the weight the by per price pound. Zone 81 Lbs. 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 * Note: **

Alaska – Domestic UPS 2nd Day Air A.M. Day UPS 2nd ups.com 22 ups.com 1-800-PICK-UPS®

Alaska – Domestic UPS 2nd Day Air®*

Guaranteed delivery to all 50 states and Puerto Rico by the end of the second business day. Optional Saturday pickup available for shipments from Alaska. Optional Saturday Delivery available.

Zone 14 Zone 14 Zone 14 48 Contiguous 48 Contiguous 48 Contiguous States, Hawaii States, Hawaii States, Hawaii Metro and Metro and Metro and Puerto Rico Puerto Rico Puerto Rico Letter** $21.63 31 Lbs. $89.25 61 Lbs. $153.40 1 Lbs. 23.39 32 90.99 62 155.77 2 25.62 33 93.26 63 158.14 3 29.82 34 95.37 64 160.52 4 34.34 35 97.17 65 163.00 5 37.55 36 99.38 66 165.11 6 42.28 37 101.65 67 167.43 7 46.40 38 103.71 68 169.75 8 48.87 39 105.82 69 172.23 9 49.64 40 107.93 70 172.95 10 52.63 41 110.04 71 177.08 11 52.99 42 112.41 72 179.88 12 53.36 43 114.89 73 182.46 13 54.24 44 117.21 74 184.94 14 54.61 45 119.43 75 187.21 15 57.39 46 121.43 76 189.48 16 59.13 47 123.28 77 191.80 17 60.98 48 125.23 78 194.12 18 63.09 49 127.34 79 196.34 19 65.30 50 129.66 80 199.03 20 67.63 51 131.77 21 69.10 52 133.83 22 71.42 53 136.10 23 74.06 54 137.89 24 76.17 55 140.10 25 78.07 56 141.58 26 79.76 57 143.80 27 81.55 58 146.43 28 83.35 59 148.44 29 84.91 60 151.08 30 86.53 *Visit ups.com/holidays for time in transit changes effective during the holiday season. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

ALASKA RATES Determining the Rate 3 2

UPS Air 2ndDay ALASKA RATES

14 2.52 332.44 334.95 337.47 339.99 342.51 345.03 347.55 350.06 352.58 355.10 357.62 360.14 362.66 365.18 367.69 370.21 372.73 375.25 377.77 Metro and Metro $329.92 Puerto Rico States, Hawaii States, 48 Contiguous 48 More Than 150 Pounds** Price Per Price Per Pound Zone 131 Lbs. 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

14 269.47 271.99 274.51 277.03 279.55 282.07 284.58 287.10 289.62 292.14 294.66 297.18 299.70 302.21 304.73 307.25 309.77 312.29 314.81 317.32 319.84 322.36 324.88 327.40 Metro and Metro $266.96 Puerto Rico States, Hawaii States, 48 Contiguous 48 * ® . Zone 106 Lbs. 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130

14 for time in transit changes effective during the 203.56 206.04 208.20 210.58 212.90 215.06 219.23 219.99 222.61 224.98 227.35 229.62 232.21 234.42 236.69 239.45 240.91 243.28 251.85 254.36 256.88 259.40 261.92 264.44 Metro and Metro $201.29 Puerto Rico States, Hawaii States, 48 Contiguous 48 1-800-PICK-UPS®

ups.com/holidays For additional information, refer to page 10

or UPS each Day 2nd Air package with a weight of pounds, more than 150 Visit season. holiday F multiply the weight the by per price pound. 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 82 81 Lbs. Zone * Note: **

Alaska – Domestic UPS 2nd Day Air Day UPS 2nd ups.com 24 ups.com 1-800-PICK-UPS®

Alaska – Domestic UPS® Ground*

Guaranteed day-definite delivery to all 50 states and Puerto Rico. Refer to UPS Ground Time in Transit maps at ups.com/maps to determine scheduled delivery. Saturday Delivery is available in select areas of the contiguous 48 states.

Zones 2 3 4 5 6 7 8 9** 10** 11** 1 Lbs. $9.87 $10.06 $10.07 $10.21 $10.34 $10.41 $10.49 $15.91 $23.27 $18.14 2 10.65 10.83 10.86 11.00 11.12 11.16 11.24 18.41 26.94 20.71 3 12.31 12.63 12.80 12.94 13.13 13.17 13.27 21.11 30.87 23.45 4 13.70 14.39 14.66 14.96 15.05 15.08 15.37 23.61 34.55 25.02 5 15.74 16.28 16.52 16.98 17.04 17.09 17.37 26.43 38.68 27.35 6 17.20 18.03 18.30 18.71 18.96 19.11 19.42 29.27 42.89 30.27 7 19.45 20.18 20.57 21.09 21.39 21.56 21.92 32.25 47.25 33.28 8 21.49 22.25 22.52 23.10 23.43 23.71 24.10 34.86 51.15 36.20 9 23.52 24.23 24.52 25.15 25.51 25.86 26.24 37.82 55.51 39.23 10 25.46 26.16 26.49 27.17 27.63 27.90 28.40 40.64 59.65 42.28 11 27.17 27.86 28.33 29.03 29.60 29.77 30.38 43.50 64.02 45.29 12 28.64 29.29 29.88 30.50 31.19 31.23 32.00 46.15 67.93 48.04 13 30.31 30.97 31.77 32.42 32.99 33.00 33.90 48.84 71.83 50.42 14 31.89 32.52 33.65 34.32 34.75 34.80 35.76 51.01 75.07 52.69 15 33.42 34.09 35.51 36.11 36.62 36.68 37.64 53.08 77.70 54.95 16 34.72 35.56 37.06 37.59 38.36 38.39 39.33 54.28 79.43 56.68 17 36.18 37.25 38.79 39.43 40.48 40.50 41.38 55.81 81.72 58.55 18 37.85 38.99 40.38 41.24 42.63 42.72 43.41 57.83 84.67 60.46 19 39.44 40.68 41.91 43.07 44.62 45.02 45.40 60.01 87.85 62.07 20 40.93 42.37 43.43 44.90 46.31 47.23 47.43 61.89 90.60 63.63 21 42.12 43.82 44.83 46.48 48.21 49.06 49.44 63.56 93.10 65.38 22 43.42 45.42 46.44 48.15 50.15 51.05 51.19 65.15 95.37 67.32 23 44.75 46.94 48.06 49.88 52.04 52.99 53.18 66.36 97.66 69.06 24 46.07 48.39 49.57 51.52 53.96 54.78 55.19 67.62 99.46 70.96 25 47.46 49.73 51.11 53.14 55.80 56.56 57.13 69.30 101.98 73.09 26 48.89 51.02 52.53 54.87 57.61 58.25 59.03 71.00 104.49 75.00 27 50.30 52.34 53.86 56.57 59.40 59.99 60.85 72.58 106.76 77.21 28 52.34 54.29 55.86 58.29 61.86 62.31 63.31 75.00 110.03 79.27 29 53.79 55.64 57.30 59.98 63.61 64.04 65.11 76.91 112.77 81.68 30 55.31 57.04 58.73 61.69 65.39 65.81 66.85 78.47 115.07 83.72 31 55.96 58.33 59.37 63.32 66.20 66.63 67.68 79.13 115.38 84.07 32 57.30 59.74 60.78 64.83 67.81 68.27 69.34 80.79 117.84 86.24 33 58.59 61.12 62.23 66.23 69.37 69.79 70.82 82.80 120.79 88.25 34 59.84 62.45 63.63 67.56 70.79 71.24 72.30 84.67 123.47 90.45 35 60.98 63.67 65.05 68.79 72.13 72.56 73.71 86.20 125.75 92.47 *Visit ups.com/holidays for time in transit changes effective during the holiday season. **Zone 9 is metro Hawaii, zone 10 is Hawaii Extended and zone 11 is Puerto Rico. Notes: – For additional information, refer to page 10. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground service destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

ALASKA RATES Determining the Rate 25

UPS Ground UPS 9** 10** 11** ALASKA RATES 8 7 114.95 117.17 155.06 224.91 159.00 6 5 107.44 110.23 4 . * 3 2 92.84 97.07 100.95 92.21 96.46 100.80 106.59 109.53 114.37 116.42 152.25 220.50 156.61 91.93 96.26 100.73 105.75 109.38 114.27 115.66 151.13 219.95 155.65 91.27 95.41 100.19 104.91 108.57 113.43 114.75 149.16 217.07 153.49 90.64 94.69 99.51 104.04 107.64 112.56 113.79 147.16 214.19 151.48 89.89 93.82 98.84 103.19 106.57 111.62 112.87 145.04 211.07 149.63 89.16 93.06 98.10 102.36 105.62 110.71 111.95 143.03 208.19 147.92 88.32 92.21 97.35 101.46 104.60 109.73 110.98 140.94 205.09 146.34 87.48 91.41 96.52 100.66 103.48 108.80 110.08 138.93 202.19 144.66 86.66 90.53 95.65 99.77 102.29 107.76 109.13 136.96 199.31 142.52 85.85 89.68 94.73 98.95 101.10 106.72 108.23 134.82 196.22 140.62 85.06 88.86 93.77 98.08 99.78 105.63 107.27 132.84 193.32 138.47 84.40 88.37 93.25 97.13 98.97 105.03 106.24 131.39 191.66 137.62 83.56 87.45 92.21 96.19 97.55 103.83 105.21 129.42 188.76 136.05 82.75 86.44 91.11 95.21 96.13 102.57 104.14 127.28 185.63 134.52 82.02 85.65 89.97 94.28 94.80 101.33 102.87 125.27 182.72 132.64 81.24 84.84 88.81 93.27 93.66 100.13 101.46 123.74 180.48 130.92 80.35 83.91 87.69 92.07 92.40 98.78 100.02 121.88 177.81 129.13 79.51 83.03 86.57 90.98 91.20 97.45 98.58 120.09 175.12 127.46 78.65 82.13 85.43 89.82 90.04 96.13 97.16 118.07 172.20 125.90 77.77 81.23 84.28 88.69 88.98 94.77 95.76 116.21 169.52 124.34 76.81 80.21 83.31 87.56 88.14 93.65 94.42 114.61 167.15 122.32 75.74 79.09 82.22 86.40 87.06 92.23 92.88 112.61 164.24 120.46 74.68 77.99 81.06 85.20 85.95 90.80 91.37 110.94 161.78 118.25 73.66 76.92 79.93 83.88 84.80 89.36 89.85 109.24 159.33 116.05 72.59 75.79 78.78 82.53 83.65 87.97 88.33 107.40 156.63 114.02 71.52 74.68 77.78 81.22 82.77 86.68 86.99 105.90 154.46 111.84 70.46 73.58 76.56 79.89 81.72 85.28 85.48 103.73 151.31 109.97 69.37 72.44 75.35 78.59 80.66 83.86 84.01 101.73 148.38 108.25 68.36 71.38 74.10 77.23 79.60 82.40 82.60 99.59 145.25 106.53 67.33 70.31 72.86 75.90 78.58 81.00 81.27 97.58 142.32 104.81 66.23 69.17 71.78 74.59 77.67 79.72 80.16 95.90 139.91 102.96 96.41 100.68 103.63 111.52 114.25 118.29 121.08 164.21 238.12 167.18 65.19 68.08 70.45 73.33 76.62 78.27 78.94 94.07 137.21 100.75 95.54 99.87 103.02 109.99 112.73 116.95 119.66 162.06 235.05 165.31 64.14 66.93 69.15 72.20 75.60 76.86 77.67 92.10 134.29 98.72 94.77 99.14 102.49 109.15 111.87 116.29 118.89 159.78 231.72 163.73 63.07 65.86 67.82 71.06 74.54 75.45 76.48 90.07 131.35 96.70 94.10 98.37 101.42 108.30 111.07 115.64 118.04 157.48 228.43 161.37 for time in transit changes effective during the holiday season. $62.01 $64.76 $66.42 $69.94 $73.38 $73.99 $75.14 $87.92 $128.20 $94.53 Ground ® 1-800-PICK-UPS®

ups.com/holidays

PS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground service destined to and from Visit U Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH;  and San Juan Islands, WA. Islands, Juan San and 71 70 69 68 67 66 65 64 63 62 61 60 59 58 57 56 55 54 53 52 51 50 49 48 47 46 45 44 43 42 41 40 75 39 74 38 73 37 72 Zones 36 Lbs. * – For additional information, refer to page 10 Notes: **Zone 9 is metro Hawaii, is zone Hawaii 10 Extended is Puerto and Rico. zone 11 – Alaska – Domestic ups.com UPS 26 ups.com 1-800-PICK-UPS®

Alaska – Domestic UPS® Ground*

Zones 2 3 4 5 6 7 8 9** 10** 11** 76 Lbs. $97.30 $101.61 $104.25 $111.73 $114.43 $118.79 $121.62 $166.19 $241.00 $169.25 77 98.12 102.47 104.90 113.27 115.96 118.89 121.68 168.16 243.85 170.64 78 99.11 103.50 105.67 114.07 116.82 120.35 123.07 170.13 246.73 171.55 79 100.10 104.53 106.40 114.96 117.65 121.08 123.84 172.09 249.59 172.98 80 101.04 105.51 107.36 115.80 118.40 121.85 124.56 174.36 252.89 175.11 81 102.01 106.52 108.38 116.68 119.24 122.58 125.42 176.36 255.76 177.05 82 102.88 107.43 109.30 117.51 120.07 123.33 126.24 178.46 258.86 179.08 83 103.75 108.34 110.23 118.40 120.94 124.10 127.19 180.45 261.72 181.25 84 104.63 109.26 111.17 119.26 121.81 124.84 128.13 182.43 264.58 183.07 85 105.49 110.17 112.09 120.12 122.53 125.72 129.20 184.56 267.69 185.19 86 106.47 111.18 113.12 120.92 123.39 126.52 130.21 186.57 270.54 187.17 87 107.42 112.17 114.14 121.85 124.21 127.49 131.26 188.53 273.41 189.15 88 108.38 113.18 115.16 122.64 125.09 128.42 132.18 190.66 276.48 191.49 89 109.26 114.11 116.13 123.53 125.95 129.38 133.13 192.63 279.36 193.46 90 110.15 115.02 117.16 124.37 126.77 130.32 134.08 195.06 282.88 195.88 91 111.01 115.92 117.95 125.26 127.38 131.02 134.77 196.93 285.64 198.33 92 111.87 116.82 118.97 126.10 128.26 131.95 135.68 198.93 288.50 200.50 93 112.76 117.75 120.01 126.96 129.08 132.89 136.63 201.07 291.58 202.42 94 113.63 118.66 121.05 127.82 130.03 133.72 137.57 203.02 294.44 204.44 95 114.59 119.66 122.07 128.64 130.97 134.64 138.53 204.86 297.08 206.43 96 115.54 120.65 123.08 129.52 131.90 135.49 139.44 206.80 299.94 208.41 97 116.53 121.69 124.16 130.37 132.83 136.34 140.37 208.80 302.81 210.12 98 117.49 122.70 125.18 131.27 133.79 137.19 141.22 210.61 305.46 211.97 99 118.36 123.60 126.21 132.13 134.72 138.02 142.16 212.60 308.30 213.94 100 119.24 124.52 127.21 132.97 135.59 138.87 143.07 214.26 310.73 215.65 101 120.12 125.44 128.14 133.85 136.44 139.62 144.03 216.39 313.81 217.77 102 120.97 126.33 129.09 134.67 137.25 140.51 144.91 218.36 316.66 219.76 103 121.94 127.34 130.02 135.56 138.15 141.22 145.84 220.34 319.54 221.70 104 122.91 128.35 130.95 136.41 138.95 142.09 146.75 222.46 322.61 223.72 105 123.86 129.34 131.87 137.27 139.81 142.83 147.65 224.44 325.47 225.75 106 124.77 130.28 132.83 138.12 140.65 143.69 148.52 226.56 328.55 227.70 107 125.60 131.17 133.75 138.96 141.50 144.57 149.39 228.51 331.41 229.70 108 126.49 132.09 134.69 139.81 142.36 145.29 150.34 230.47 334.29 231.69 109 127.31 132.95 135.61 140.67 143.20 146.10 151.29 232.92 337.80 234.11 110 128.34 134.02 136.56 141.54 144.02 146.81 152.13 235.19 341.11 236.59 111 129.29 135.02 137.38 142.39 144.62 147.41 152.77 236.88 343.54 238.88 112 130.26 136.03 138.40 143.31 145.54 148.16 153.62 238.84 346.38 240.84 113 131.10 136.90 139.29 144.32 146.49 149.01 154.56 240.82 349.24 242.83 114 132.02 137.85 140.26 145.25 147.41 149.87 155.49 242.93 352.30 245.00 115 132.87 138.75 141.18 146.17 148.37 150.74 156.41 244.91 355.16 246.97 *Visit ups.com/holidays for time in transit changes effective during the holiday season. **Zone 9 is metro Hawaii, zone 10 is Hawaii Extended and zone 11 is Puerto Rico. Notes: – For additional information, refer to page 10. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground service destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

ALASKA RATES Determining the Rate 27

UPS Ground UPS 9** 10** 11** ALASKA RATES 8 7 6 5 More Than 150 Pounds*** 1.19 1.20 1.22 1.26 2.13 3.09 2.16 4 . * 3 1.16 1.19 2 1.12 for time in transit changes effective during the holiday season. 166.61 173.99 177.03 177.86 179.95 182.23 188.01 318.95 462.57 322.85 165.65 172.99 176.00 176.90 178.99 181.27 187.10 316.68 459.29 320.54 164.69 171.98 174.98 175.92 178.09 180.29 186.14 314.27 455.78 318.05 163.70 170.94 173.93 175.00 177.15 179.31 185.23 312.02 452.50 315.79 162.73 169.93 172.89 174.04 176.17 178.39 184.29 310.04 449.64 313.65 161.75 168.91 171.85 173.08 175.29 177.40 183.37 307.62 446.11 311.19 160.82 167.95 170.87 172.15 174.32 176.42 182.47 305.64 443.28 309.21 159.84 166.91 169.83 171.18 173.41 175.40 181.57 303.53 440.21 307.06 158.87 165.90 168.79 170.33 172.45 174.47 180.62 301.55 437.36 305.26 157.88 164.88 167.75 169.44 171.52 173.53 179.71 299.62 434.48 303.23 157.87 164.87 167.74 168.61 170.89 172.91 179.20 298.06 432.25 300.80 155.98 162.88 165.73 167.72 169.98 171.99 178.25 295.81 428.97 298.50 155.03 161.89 164.72 166.89 169.04 171.06 177.30 293.67 425.88 296.38 155.02 161.88 164.71 166.04 168.07 170.15 176.37 291.71 423.04 294.37 153.10 159.89 162.68 165.20 167.13 169.28 175.46 289.74 420.18 292.58 152.10 158.83 161.61 164.33 166.20 168.35 174.62 287.61 417.09 290.27 151.13 157.82 160.58 163.47 165.28 167.46 173.66 285.33 413.80 287.81 150.15 156.80 159.54 162.51 164.34 166.67 172.76 282.91 410.29 285.33 149.22 155.83 158.54 161.55 163.38 165.82 171.84 279.60 405.49 283.39 148.23 154.78 157.49 160.62 162.44 164.85 170.93 278.68 404.15 280.89 147.26 153.78 156.47 159.62 161.54 164.02 169.98 276.56 401.08 278.91 146.31 152.79 155.46 158.67 160.60 163.13 169.06 274.59 398.23 276.93 145.35 151.79 154.43 157.76 159.63 162.24 168.24 272.47 395.15 274.79 144.36 150.75 153.38 156.81 158.78 161.39 167.34 270.17 391.84 272.51 143.42 149.77 152.39 155.91 157.96 160.56 166.40 268.23 388.99 270.18 142.42 148.72 151.31 155.07 157.00 159.60 165.40 266.13 385.92 268.37 141.44 147.71 150.28 154.20 156.16 158.75 164.59 264.12 383.06 266.37 140.48 146.70 149.26 153.36 155.29 157.83 163.65 261.72 379.54 263.96 139.55 145.73 148.27 152.48 154.60 156.99 162.74 259.76 376.69 261.94 138.58 144.71 147.23 151.64 153.71 156.14 161.87 257.45 373.40 259.53 137.57 143.67 146.17 150.81 152.87 155.21 160.95 255.36 370.32 257.51 136.66 142.70 145.20 149.94 152.04 154.30 160.01 253.37 367.47 255.67 135.67 141.68 144.16 149.06 151.17 153.35 159.05 251.26 364.40 253.72 134.68 140.64 143.10 148.13 150.24 152.49 158.20 249.30 361.53 251.73 $133.75 $139.68 $142.12 $147.18 $149.30 $151.56 $157.26 $247.30 $358.68 $249.43 Ground ® 1-800-PICK-UPS®

ups.com/holidays

PS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground service destined to and from Visit * Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; U and San Juan Islands, WA. Islands, Juan San and 150 149 148 147 146 145 144 143 142 141 140 139 138 137 136 135 134 133 132 131 130 129 128 127 126 125 124 123 122 121 120 119 118 117 Price Per Price Per Pound Zones 116 Lbs. **Zone 9 is metro Hawaii, is zone Hawaii 10 Extended is Puerto and Rico. zone 11 ***For UPS each Ground package with a weight of pounds, more than 150 multiply the weight the by per price pound. – – For additional information, refer to page 10 Notes: Alaska – Domestic ups.com UPS 28 ups.com 1-800-PICK-UPS®

Alaska – Domestic UPS® Ground – Intra-Alaska

Guaranteed day-definite delivery to Anchorage, Fairbanks, Eagle River, Palmer, Wasilla and Kenai Peninsula. Refer to UPS Ground Time in Transit maps at ups.com/maps to determine scheduled delivery.

Zones 2 3 Zones 2 3 Zones 2 3 1 Lbs. $6.29 $6.68 26 Lbs. $12.67 $13.33 51 Lbs. $18.92 $20.30 2 6.46 6.87 27 13.01 13.69 52 19.22 20.62 3 6.61 7.04 28 13.32 14.01 53 19.49 20.91 4 6.79 7.21 29 13.65 14.37 54 19.81 21.25 5 6.95 7.46 30 13.92 14.66 55 20.09 21.55 6 7.15 7.67 31 14.22 14.95 56 20.38 21.88 7 7.38 7.94 32 14.24 15.18 57 20.65 22.16 8 7.64 8.21 33 14.41 15.46 58 20.98 22.52 9 7.87 8.45 34 14.69 15.76 59 21.24 22.79 10 8.15 8.75 35 14.95 16.02 60 21.54 23.11 11 8.40 9.01 36 15.18 16.27 61 21.79 23.39 12 8.72 9.36 37 15.44 16.55 62 22.08 23.70 13 8.97 9.64 38 15.69 16.82 63 22.39 24.02 14 9.27 9.94 39 15.88 17.04 64 22.68 24.34 15 9.53 10.22 40 16.15 17.32 65 22.97 24.64 16 9.74 10.46 41 16.37 17.55 66 23.25 24.93 17 10.05 10.76 42 16.62 17.84 67 23.54 25.26 18 10.31 11.04 43 16.84 18.07 68 23.85 25.59 19 10.60 11.38 44 17.10 18.34 69 24.13 25.89 20 10.88 11.66 45 17.31 18.57 70 24.42 26.21 21 11.16 11.99 46 17.57 18.85 22 11.41 12.25 47 17.76 19.06 23 11.76 12.62 48 18.09 19.39 24 12.03 12.90 49 18.35 19.69 25 12.36 13.02 50 18.65 20.02 Note: For additional information, refer to page 10.

ALASKA RATES Determining the Rate 9 2

3 ALASKA RATES UPS Ground – Intra-Alaska 2 0.60 0.64 74.88 75.69 76.53 79.94 77.34 80.81 78.18 81.70 79.02 82.55 79.84 83.46 80.65 84.37 81.48 85.24 82.29 86.10 83.12 87.01 83.97 87.86 84.78 88.74 85.62 89.64 86.42 90.52 87.25 91.40 88.08 92.27 88.91 93.16 89.74 94.03 94.93 95.82 $74.02 $79.05 More Than 150 Pounds* Price Per Price Per Pound Zones 131 Lbs. 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

3 2 50.07 50.90 51.72 53.45 52.53 54.35 53.38 55.21 54.20 56.08 55.04 56.98 55.86 57.88 56.67 58.75 57.49 59.64 58.33 60.51 59.16 61.37 60.01 62.29 60.81 63.16 61.65 64.06 62.46 64.92 63.31 65.81 64.12 66.67 64.95 67.60 65.78 68.45 66.62 69.34 67.40 70.22 68.25 71.12 69.06 71.97 69.92 72.88 70.73 73.74 71.57 74.64 72.37 75.51 73.22 76.42 77.27 78.17 $49.24 $52.57 . 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 Zones 101 Lbs. 102 3 2 25.27 26.09 26.94 26.98 27.74 27.86 28.57 28.75 29.41 29.62 30.22 30.49 31.06 31.39 31.90 32.28 32.70 33.16 33.52 34.04 34.37 34.93 35.20 35.78 36.04 36.67 36.83 37.58 37.65 38.47 38.48 39.33 39.32 40.19 40.15 41.10 40.98 41.99 41.81 42.86 42.61 43.75 43.44 44.63 44.27 45.49 45.10 46.39 45.93 47.27 46.77 48.16 47.58 49.03 48.42 49.93 50.80 51.68 $24.44 $26.22 Ground – Intra-Alaska ® 1-800-PICK-UPS®

For additional information, refer to page 10

Zones 71 Lbs. 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 the weight the by per price pound. F Note: * or UPS each Ground –Intra-Alaska package with aweight of pounds, more than 150 multiply

Alaska – Domestic UPS ups.com 30 ups.com 1-800-PICK-UPS®

Hawaii – Domestic, including Puerto Rico Determine the Zone PACKAGE AND AIR FREIGHT

Zones for Services to the 48 Contiguous States and Puerto Rico

DESTINATION DESTINATION ZIP CODES ZONES ZIP CODES ZONES UPS Next UPS Next Day UPS 2nd Day UPS 2nd UPS® UPS Next UPS Next Day UPS 2nd Day UPS 2nd UPS® Day Air® Air Saver® Air A.M.® Day Air® Ground Day Air® Air Saver® Air A.M.® Day Air® Ground 0045 -00 142 152 18 14 8 656 -676 142 152 18 14 6 006-007 142 - - 14 11 677 142 152 18 14 5 Notes: 009 142 - - 14 11 678 142 152 18 14 6 010-089 142 152 18 14 8 679 142 152 18 14 5 – WorldShip ® or UPS CampusShip® ship­ 090-099 142 152 - - - 680-692 142 152 18 14 6 ping systems, UPS® 100-339 142 152 18 14 8 693 142 152 18 14 5 Internet Shipping, 340 - - - - - 700-709 142 152 18 14 7 the UPS® Developer 341 142 152 18 14 8 710-711 142 152 18 14 6 Kit or a UPS Ready® 342-349 142 152 18 14 8 712-717 142 152 18 14 7 solution will auto­ 350-358 142 152 18 14 7 718 142 152 18 14 6 mati­cally determine 359-364 142 152 18 14 8 719-725 142 152 18 14 7 the zone for you. 365-367 142 152 18 14 7 726-727 142 152 18 14 6 – For Air Freight des­ 368 142 152 18 14 8 728 142 152 18 14 7 tinations within the 369-372 142 152 18 14 7 729-738 142 152 18 14 6 U.S., and from the 373-374 142 152 18 14 8 739 142 152 18 14 5 U.S. to Canada and 375 142 152 18 14 7 740-775 142 152 18 14 6 Puerto Rico, refer to the rate charts on 376-379 142 152 18 14 8 776-777 142 152 18 14 7 page 48 to determine 380-384 142 152 18 14 7 778-789 142 152 18 14 6 what UPS service to 385 142 152 18 14 8 790-791 142 152 18 14 5 reference, then refer 386-397 142 152 18 14 7 792 142 152 18 14 6 to the zone charts 398-418 142 152 18 14 8 793-794 142 152 18 14 5 at ups.com/rates 420-424 142 152 18 14 7 795-796 142 152 18 14 6 for the actual zones. 425-459 142 152 18 14 8 797-838 142 152 18 14 5 – Using the first 460-466 142 152 18 14 7 840-853 142 152 18 14 4 three digits of the 467-468 142 152 18 14 8 854 142 152 18 14 3 destination ZIP 469 142 152 18 14 7 855-863 142 152 18 14 4 TM Code , deter­mine 470-473 142 152 18 14 8 864 142 152 18 14 3 the zone for the 474-479 142 152 18 14 7 865 142 152 18 14 4 appropriate service level by referring 480-497 142 152 18 14 8 870-872 142 152 18 14 5 to the zone charts 498-504 142 152 18 14 7 873-874 142 152 18 14 4 to the right. 505 142 152 18 14 6 875-885 142 152 18 14 5 – A dash (–) means 506-507 142 152 18 14 7 889-892 142 152 18 14 3 service is not 508 142 152 18 14 6 893-898 142 152 18 14 4 available. 509 142 152 18 14 7 900-935 142 152 18 14 2 *Customers should 510-516 142 152 18 14 6 936-939 142 152 18 14 3 consult the chart 520-560 142 152 18 14 7 940-942 142 152 18 14 4 on the following 561 142 152 18 14 6 943 142 152 18 14 3 page to determine 562-567 142 152 18 14 7 944-949 142 152 18 14 4 the zone for 570-581 142 152 18 14 6 950-953 142 152 18 14 3 UPS Air Services 582 142 152 18 14 7 954-961 142 152 18 14 4 (inter-island). 583-588 142 152 18 14 6 962-966 - - - - - **See your Worldwide 590-591 142 152 18 14 5 967-968 ****† Zone Chart. 592-593 142 152 18 14 6 969 - - ** ** - †Customers on Oahu 594 142 152 18 14 5 970-974 142 152 18 14 5 should consult the 595 142 152 18 14 6 975-976 142 152 18 14 4 chart on the follow­ 596-599 142 152 18 14 5 977-986 142 152 18 14 5 ing page to deter­ mine the zone for 600-639 142 152 18 14 7 987 - - - - - UPS Ground Service 640-649 142 152 18 14 6 988-994 142 152 18 14 5 on Oahu. 650-655 142 152 18 14 7 Determining the Rate 1 3

Determine the Zone

, determine the TM  U of the destination ZIP Code - appropri the for zone ate service level by referring to the zone charts on this page. – sing all five digits

®

2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 2 2 Ground 12 ® ZONE Day Air ZONES UPS Next (Intra-Oahu) UPS

ZIP CODES ZIP DESTINATION CODES ZIP 96701 96706-07 96709 96712 96717 96730-31 96734 96744 96759 96762 96782 96786 96789 96791-92 96795 96797 96801-28 96853-54 96857-63 DESTINATION 96701-96863 Ft. DeRussy and ships ships and DeRussy Ft. in the harbor area are zone 1. military bases other All within the above areas are zone 2. Zones for Services within Hawaii

® 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 UPS Ground

® UPS 2nd ZONES Day Air

® 146146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 146 16 16 144144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 144 14 14 144 14 Day Air UPS Next 1-800-PICK-UPS®

99547-55 99556 99557-99566 99567-68 99569-99571 99572 99573-76 99577 99578-99586 99587 99588-99602 99603 99604 99605 99606-09 99610-11 99612-99630 99631 99632-34 99635 99636-38 99639 99640-99644 99645 99647-53 99654 99655-63 99664 99665-68 99669 99670-71 99672 99674-86 99687 99688-99697 99701-03 99704 99705-12 99714-99774 99775 99776-99950 99501-99540 DESTINATION ZIP CODES ZIP Zones for Services to Alaska PACKAGE Hawaii – Domestic – Hawaii ups.com Determine the Zone 32 ups.com 1-800-PICK-UPS®

Hawaii – Domestic UPS Next Day Air® Early

Guaranteed on-time overnight delivery on business days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m., 9:00 a.m. or 9:30 a.m. to most other cities in the U.S. including Anchorage, Alaska. Additional extended delivery locations are guaranteed up to 2:00 p.m. Optional Saturday Delivery available in select locations.

Zones 142* 144* Zones 142* 144* Zones 142* 144* Letter** $60.22 $60.22 31 Lbs. $199.66 $199.66 61 Lbs. $314.13 $314.13 1 Lbs. 74.25 74.25 32 200.62 200.62 62 314.87 314.87 2 77.26 77.26 33 203.10 203.10 63 328.95 328.95 3 82.34 82.34 34 208.68 208.68 64 330.35 330.35 4 87.96 87.96 35 222.52 222.52 65 330.72 330.72 5 92.97 92.97 36 225.51 225.51 66 331.08 331.08 6 99.38 99.38 37 225.92 225.92 67 331.45 331.45 7 103.19 103.19 38 234.21 234.21 68 331.81 331.81 8 115.33 115.33 39 235.04 235.04 69 332.33 332.33 9 117.29 117.29 40 235.75 235.60 70 342.66 342.66 10 117.74 117.74 41 249.65 249.65 71 346.80 346.80 11 126.75 126.75 42 253.06 253.06 72 347.17 347.17 12 142.09 142.09 43 253.43 253.43 73 347.54 347.54 13 145.80 145.80 44 253.79 253.79 74 347.91 347.91 14 146.24 146.24 45 254.16 254.16 75 348.75 348.75 15 146.73 146.67 46 254.52 254.52 76 365.41 365.41 16 156.45 156.45 47 257.11 257.11 77 370.73 370.73 17 157.42 157.42 48 258.09 258.09 78 371.26 371.26 18 157.97 157.97 49 258.46 258.46 79 371.77 371.77 19 160.83 160.83 50 258.82 258.82 80 381.88 381.88 20 161.13 161.13 51 262.36 262.36 81 382.89 382.89 21 162.20 162.20 52 273.92 273.78 82 383.26 383.26 22 162.60 162.60 53 275.18 275.18 83 383.63 383.63 23 163.27 163.27 54 275.72 275.72 84 384.00 384.00 24 176.26 176.26 55 284.06 284.06 85 384.60 384.60 25 177.56 177.56 56 287.69 287.52 26 185.54 185.54 57 306.10 306.10 27 186.33 186.33 58 310.05 310.05 28 188.05 188.05 59 310.42 310.42 29 188.45 188.45 60 310.78 310.78 30 190.23 190.23 *Service not available from all origin ZIP CodesTM. Refer to ups.com/rates to view your origin ZIP Code Zone Chart. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

HAWAII RATES Determining the Rate 3 3

HAWAII RATES UPS Next Air Day Early 142* 144* 4.55 4.55 653.13 657.68 653.13 662.22 657.68 666.77 662.22 671.32 666.77 675.87 671.32 680.42 675.87 684.97 680.42 689.51 684.97 694.06 689.51 698.61 694.06 703.16 698.61 707.71 703.16 712.26 707.71 712.26 $648.58 $648.58 More Than 150 Pounds** Price Per Price Per Pound Zones 136 Lbs. 137 138 139 140 141 142 143 144 145 146 147 148 149 150 to view your origin 142* 144* 539.42 543.97 539.42 548.51 543.97 553.06 548.51 557.61 553.06 562.16 557.61 566.71 562.16 571.26 566.71 575.80 571.26 580.35 575.80 584.90 580.35 589.45 584.90 594.00 589.45 598.55 594.00 603.09 598.55 607.64 603.09 612.19 607.64 616.74 612.19 621.29 616.74 625.84 621.29 630.38 625.84 634.93 630.38 639.48 634.93 644.03 639.48 644.03 $534.87 $534.87 Early ® . Zones 111 Lbs. 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 . Refer to ups.com/rates TM 142* 144* 417.93 420.43 417.93 421.04 420.43 432.89 421.04 434.08 432.89 447.13 434.08 459.90 447.13 463.54 459.90 463.91 463.54 464.27 463.91 464.64 464.27 465.00 464.64 468.91 465.00 484.84 468.91 489.39 484.84 493.93 489.39 498.48 493.93 503.03 498.48 507.58 503.03 512.13 507.58 516.68 512.13 521.22 516.68 525.77 521.22 530.32 525.77 530.32 $396.53 $396.53 1-800-PICK-UPS®

For additional information, refer to page 10

or UPS each Next Day Air Early package with a weight of pounds, more than 150 multiply ZIP Code ZoneZIP Code Chart. S the weight the by per price pound and add $30.00. F Zones 86 Lbs. 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 87 * ** Note: ervice not available from all origin ZIP Codes Hawaii – Domestic – Hawaii ups.com UPS Next Day Air UPS Day Next 34 ups.com 1-800-PICK-UPS®

Hawaii – Domestic UPS Next Day Air®

Guaranteed on-time delivery to all 50 states and Puerto Rico by 10:30 a.m., 12:00 p.m. or end of next business day depending on destination. Optional Saturday Delivery available.

Zones 12* 142** 144** 146** Zones 12* 142** 144** 146** Zones 12* 142** 144** 146** Letter† $8.50 $30.22 $30.22 $40.85 31 Lbs. $20.20 $169.66 $169.66 $188.28 61 Lbs. $31.30 $284.13 $284.13 $315.32 1 Lbs. 8.60 44.25 44.25 61.40 32 20.50 170.62 170.62 189.33 62 31.60 284.87 284.87 316.14 2 9.30 47.26 47.26 66.05 33 20.70 173.10 173.10 192.09 63 31.90 298.95 298.95 327.51 3 10.20 52.34 52.34 76.88 34 21.00 178.68 178.68 198.28 64 32.40 300.35 300.35 333.33 4 10.70 57.96 57.96 81.12 35 21.50 192.52 192.52 207.67 65 32.90 300.72 300.72 333.73 5 11.50 62.97 62.97 85.14 36 22.40 195.51 195.51 210.90 66 33.50 301.08 301.08 334.13 6 11.80 69.38 69.38 90.09 37 22.90 195.92 195.92 215.75 67 34.00 301.45 301.45 334.54 7 12.00 73.19 73.19 94.79 38 23.20 204.21 204.21 220.31 68 35.10 301.81 301.81 334.94 8 12.30 85.33 85.33 99.12 39 23.40 205.04 205.04 224.15 69 35.90 302.33 302.33 335.52 9 12.50 87.29 87.29 102.99 40 23.70 205.75 205.60 228.28 70 36.70 312.66 312.66 346.99 10 13.10 87.74 87.74 107.74 41 24.20 219.65 219.65 232.12 71 38.10 316.80 316.80 348.14 11 13.50 96.75 96.75 111.56 42 24.50 223.06 223.06 234.73 72 38.90 317.17 317.17 349.63 12 13.70 112.09 112.09 124.56 43 24.80 223.43 223.43 237.63 73 39.40 317.54 317.54 354.38 13 14.20 115.80 115.80 128.50 44 25.00 223.79 223.79 243.03 74 40.00 317.91 317.91 359.08 14 14.50 116.24 116.24 128.99 45 25.40 224.16 224.16 246.86 75 40.20 318.75 318.75 364.09 15 14.70 116.73 116.67 129.54 46 25.60 224.52 224.52 250.77 76 40.50 335.41 335.41 368.59 16 15.20 126.45 126.45 140.32 47 25.90 227.11 227.11 252.01 77 40.80 340.73 340.73 374.44 17 15.60 127.42 127.42 141.40 48 26.10 228.09 228.09 253.11 78 41.10 341.26 341.26 377.78 18 15.90 127.97 127.97 142.00 49 26.70 228.46 228.46 253.51 79 41.30 341.77 341.77 382.99 19 16.20 130.83 130.83 145.18 50 27.20 228.82 228.82 253.92 80 41.80 351.88 351.88 388.21 20 16.40 131.13 131.13 145.51 51 27.70 232.36 232.36 257.85 81 42.40 352.89 352.89 392.40 21 16.90 132.20 132.20 147.32 52 28.30 243.92 243.78 270.67 82 42.90 353.26 353.26 397.81 22 17.20 132.60 132.60 150.26 53 28.60 245.18 245.18 272.08 83 43.20 353.63 353.63 402.16 23 17.40 133.27 133.27 153.15 54 29.20 245.72 245.72 272.68 84 43.40 354.00 354.00 407.37 24 18.00 146.26 146.26 162.30 55 29.70 254.06 254.06 284.71 85 44.00 354.60 354.60 412.27 25 18.30 147.56 147.56 163.74 56 29.90 257.69 257.52 285.96 26 18.50 155.54 155.54 172.59 57 30.20 276.10 276.10 295.59 27 18.90 156.33 156.33 173.48 58 30.40 280.05 280.05 299.83 28 19.10 158.05 158.05 175.39 59 30.70 280.42 280.42 305.13 29 19.40 158.45 158.45 175.83 60 30.90 280.78 280.78 310.97 30 19.60 160.23 160.23 177.80 *Zone 12 includes Zones 101 and 102. **Service not available from all origin ZIP CodesTM. Refer to ups.com/rates to view your origin ZIP Code Zone Chart. †The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

HAWAII RATES Determining the Rate 5 3

UPS NextAir Day HAWAII RATES 0.53 4.55 4.55 5.05 More Than 150 Pounds† 78.91 682.26 682.26 757.15 78.20 677.71 677.71 752.10 77.52 673.16 673.16 747.05 77.41 668.61 668.61 742.00 76.72 664.06 664.06 736.95 75.93 659.51 659.51 731.92 75.59 654.97 654.97 726.87 75.02 650.42 650.42 721.82 74.83 645.87 645.87 716.77 74.28 641.32 641.32 711.72 73.60 636.77 636.77 706.67 73.10 632.22 632.22 701.62 72.45 627.68 627.68 696.57 71.89 623.13 623.13 691.53 $71.16 $618.58 $618.58 $686.48 150 149 148 147 146 145 144 143 142 141 140 139 138 Price Per Price Per Pound Zones136 Lbs. 137 12* 142** 144** 146** 56.93 509.42 57.93 509.42 513.97 58.87 565.34 513.97 518.51 59.23 570.39 518.51 523.06 575.44 523.06 59.51 580.49 532.16 60.17 532.16 536.71 60.28 590.57 536.71 541.26 60.30 595.62 541.26 545.80 60.85 600.67 545.80 550.35 61.39 605.72 550.35 554.90 61.56 610.77 554.90 559.45 62.12 615.82 559.45 564.00 62.34 620.87 564.00 568.55 66.26 625.91 568.55 573.09 67.14 630.96 573.09 577.64 68.08 636.00 577.64 582.19 68.97 641.05 582.19 586.74 69.04 646.10 586.74 591.29 69.21 651.15 591.29 595.84 69.41 656.20 595.84 600.38 69.63 661.24 600.38 604.93 70.29 666.29 604.93 609.48 70.50 671.34 609.48 614.03 676.39 614.03 681.44 $55.99 $504.87 $504.87 $560.29 to view your origin Zone ZIP Code Chart. ® Zones111 Lbs. 112 12* 142** 144** 146** 113 114 115 116117 118 59.39 119 527.61 120 527.61 585.52 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 . . Refer to ups.com/rates TM 45.10 387.93 45.40 387.93 390.43 45.60 430.52 390.43 391.04 45.90 433.29 391.04 402.89 46.10 433.96 402.89 404.08 46.70 447.11 404.08 417.13 47.10 448.43 417.13 429.90 47.30 462.93 429.90 433.54 47.60 477.09 433.54 433.91 47.80 481.14 433.91 434.27 48.10 481.54 434.27 434.64 48.30 481.94 434.64 435.00 48.60 482.35 435.00 438.91 48.90 482.75 438.91 454.84 49.20 487.10 454.84 459.39 49.70 504.77 459.39 463.93 49.90 509.81 463.93 468.48 50.50 514.86 468.48 473.03 51.10 519.91 473.03 477.58 51.60 524.96 477.58 482.13 52.18 530.01 482.13 486.68 53.14 535.05 486.68 491.22 54.08 540.10 491.22 495.77 55.06 545.15 495.77 500.32 550.19 500.32 555.24 1-800-PICK-UPS® $44.60 $366.53 $366.53 $416.92

For additional information, refer to page 10

or UPS each Next Day Air package with a weight of pounds, more than 150 multiply the weight the by price per pound. per F Zones86 Lbs. 12*88 142**89 90 144**91 146** 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 87 *Zone 12 includes and 102. Zones 101 12 *Zone † Note: **Service not available from all origin ZIP Codes Hawaii – Domestic – Hawaii ups.com UPS Next Day Air UPS Day Next 36 ups.com 1-800-PICK-UPS®

Hawaii – Domestic UPS Next Day Air Saver®

Guaranteed on-time delivery to commercial destinations within the 48 contiguous states and select locations in Alaska by 3:00 p.m. or 4:30 p.m. the next business day. Shipments to residential locations within the UPS Next Day Air Saver area are delivered by end of day. Not available to destinations where UPS Next Day Air® service is committed by end of day.

Zone 152* Zone 152* Zone 152* Letter** $25.24 31 Lbs. $150.94 61 Lbs. $258.01 1 Lbs. 37.67 32 154.37 62 260.30 2 38.01 33 159.67 63 262.10 3 40.66 34 161.60 64 264.08 4 50.51 35 162.92 65 269.81 5 51.50 36 163.41 66 273.69 6 60.60 37 166.35 67 276.15 7 64.30 38 169.42 68 282.58 8 67.77 39 172.97 69 282.89 9 72.55 40 178.81 70 283.20 10 76.88 41 182.53 71 286.32 11 79.48 42 187.62 72 286.63 12 83.23 43 192.75 73 286.95 13 87.04 44 195.38 74 287.27 14 89.80 45 197.68 75 287.59 15 92.89 46 203.58 76 287.90 16 95.04 47 206.30 77 288.22 17 97.85 48 210.89 78 288.54 18 101.22 49 211.35 79 288.85 19 103.87 50 212.10 80 289.17 20 110.67 51 221.48 81 289.49 21 112.64 52 224.73 82 289.81 22 118.32 53 227.93 83 290.59 23 118.89 54 230.86 84 306.27 24 124.29 55 231.89 85 307.84 25 126.88 56 237.82 26 131.14 57 239.42 27 134.72 58 245.39 28 139.25 59 250.14 29 143.38 60 253.20 30 147.47 *Service not available from all origin ZIP CodesTM. Refer to ups.com/rates to view your origin ZIP Code Zone Chart. **The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

HAWAII RATES Determining the Rate 7 3

HAWAII RATES UPS Next Air Day Saver 152* 4.16 568.60 572.85 576.90 581.22 585.31 589.36 593.41 597.61 601.99 605.92 610.13 614.17 618.49 622.59 $564.54 More Than 150 Pounds** Price Per Price Per Pound Zone 136 Lbs. 137 138 139 140 141 142 143 144 145 146 147 148 149 150 ® 152* to view 465.03 469.23 473.45 477.27 481.75 485.63 490.11 494.05 498.14 502.30 506.62 510.77 514.82 518.75 523.17 527.17 531.43 535.81 539.46 543.84 547.77 552.20 556.19 560.34 $460.71 . Zone 111 Lbs. 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 . Refer to ups.com/rates TM 152* 308.48 308.79 309.11 311.44 314.59 337.86 340.19 340.78 352.56 353.75 370.18 373.21 377.24 411.36 419.34 423.55 428.03 432.07 436.07 440.22 444.21 448.80 452.73 456.94 $308.16 1-800-PICK-UPS®

For additional information, refer to page 10

or UPS each Next Day Air Saver package with a weight of pounds, more than 150 S your origin Zone ZIP Code Chart. multiply the weight the by per price pound. F Zone 86 Lbs. 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 87 * Note: ervice not available from all origin ZIP Codes Hawaii – Domestic – Hawaii ups.com

** UPS Next Day Air Saver UPS Day Next 38 ups.com 1-800-PICK-UPS®

Hawaii – Domestic UPS 2nd Day Air A.M.®*

Guaranteed on-time delivery by 10:30 a.m. or 12:00 p.m. on the second business day where UPS Next Day Air® delivery is committed by 10:30 a.m. or 12:00 p.m., respectively. Delivery to metropolitan commercial destinations and select locations in Anchorage, AK. Not available to destinations where UPS Next Day Air service is committed by end of day. Also not available to residential destinations.

Zone 18** Zone 18** Zone 18** Letter*** $24.96 31 Lbs. $106.81 61 Lbs. $179.76 1 Lbs. 26.66 32 109.72 62 182.73 2 29.07 33 112.01 63 185.17 3 33.89 34 115.02 64 187.10 4 39.12 35 117.52 65 189.64 5 42.62 36 119.91 66 192.09 6 48.73 37 122.72 67 194.43 7 53.62 38 125.11 68 196.77 8 55.57 39 128.54 69 199.26 9 56.27 40 130.83 70 202.18 10 59.65 41 132.91 71 205.14 11 60.07 42 135.41 72 207.48 12 60.48 43 137.85 73 210.34 13 61.90 44 139.78 74 212.89 14 65.31 45 142.32 75 214.76 15 68.02 46 145.18 76 216.89 16 70.51 47 147.63 77 219.34 17 72.90 48 150.49 78 221.78 18 75.50 49 153.35 79 224.64 19 77.69 50 155.79 80 227.08 20 79.98 51 157.46 81 229.53 21 82.26 52 160.26 82 232.18 22 84.19 53 162.24 83 234.73 23 86.94 54 163.96 84 237.28 24 89.02 55 166.30 85 240.14 25 91.42 56 168.22 26 93.70 57 170.46 27 96.30 58 173.06 28 98.59 59 174.98 29 101.71 60 177.42 30 104.42 *Visit ups.com/holidays for time in transit changes effective during the holiday season. **Zone 18 includes Zone 248. ***The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

HAWAII RATES Determining the Rate 9 3

UPS Air 2ndDay A.M. HAWAII RATES 18** 2.87 392.29 395.15 398.01 400.88 403.74 406.60 409.47 412.33 415.19 418.06 420.92 423.78 426.65 429.51 $389.42 More Than 150 Pounds*** Price Per Price Per Pound Zone 136 Lbs. 137 138 139 140 141 142 143 144 145 146 147 148 149 150 * ® 18** 320.70 323.56 326.43 329.29 332.15 335.02 337.88 340.74 343.61 346.47 349.33 352.20 355.06 357.93 360.79 363.65 366.52 369.38 372.24 375.11 377.97 380.83 383.70 386.56 $317.84 . Zone 111 Lbs. 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 for time in transit changes effective during the 18** 245.75 248.61 251.47 254.64 257.09 260.10 262.76 265.72 268.48 269.51 273.47 275.76 278.10 286.34 289.20 292.07 294.93 297.79 300.66 303.52 306.38 309.25 312.11 314.97 $243.10 1-800-PICK-UPS®

ups.com/holidays For additional information, refer to page 10

or UPS each Day 2nd Air A.M. package with a weight of pounds, more than 150 holiday season. holiday Visit F multiply the weight the by per price pound. * Zone 86 Lbs. 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 **Zone 18 includes**Zone 18 Zone 248. *** Note: Hawaii – Domestic – Hawaii ups.com UPS 2nd Day Air A.M. Day UPS 2nd 40 ups.com 1-800-PICK-UPS®

Hawaii – Domestic UPS 2nd Day Air®*

Guaranteed delivery to all 50 states and Puerto Rico by the end of the second business day. Optional Saturday Delivery available.

Zones 14** 16*** Zones 14** 16*** Zones 14** 16*** Letter† $21.65 $32.81 31 Lbs. $82.28 $128.65 61 Lbs. $140.34 $201.26 1 Lbs. 23.23 41.70 32 84.61 131.53 62 142.64 203.99 2 24.46 45.97 33 86.34 134.21 63 144.10 206.72 3 28.56 49.19 34 90.55 136.99 64 150.63 209.04 4 33.95 49.82 35 90.98 138.95 65 151.29 211.25 5 36.57 51.27 36 91.90 141.78 66 151.68 212.90 6 41.67 53.25 37 94.29 144.30 67 152.63 215.89 7 46.62 55.64 38 95.74 146.93 68 155.06 217.95 8 47.96 59.49 39 97.74 149.25 69 157.50 220.68 9 48.93 61.88 40 99.21 151.98 70 159.22 223.10 10 51.74 65.21 41 101.58 154.71 71 161.44 225.83 11 52.23 68.22 42 109.74 156.82 72 163.17 230.57 12 52.59 70.93 43 113.25 159.24 73 166.19 233.22 13 52.95 73.42 44 113.64 161.56 74 167.93 235.35 14 53.83 75.71 45 114.04 163.98 75 169.98 237.69 15 56.51 78.10 46 114.43 166.60 76 175.10 240.66 16 57.17 80.29 47 114.83 168.82 77 177.16 242.79 17 59.44 82.47 48 116.81 171.75 78 179.54 245.44 18 61.16 87.67 49 117.21 174.28 79 182.08 248.40 19 63.00 92.98 50 123.90 176.54 80 187.70 251.06 20 64.91 98.59 51 124.57 179.01 81 188.26 253.81 21 65.29 100.41 52 124.97 180.97 82 188.66 256.67 22 69.21 102.54 53 128.38 183.49 83 190.34 259.22 23 69.61 105.20 54 128.77 185.30 84 192.45 261.87 24 69.99 107.43 55 129.17 187.51 85 206.88 264.52 25 75.05 112.58 56 130.27 189.93 26 75.56 115.41 57 131.94 191.89 27 75.95 117.83 58 134.86 193.79 28 78.61 120.56 59 136.70 196.42 29 79.01 123.29 60 139.94 198.43 30 80.24 125.92 *Visit ups.com/holidays for time in transit changes effective during the holiday season. **Zone 14 includes Zones 212-218, 224 and 225. ***Zone 16 includes Zone 226. †The Letter rate applies only to documents, correspondence and electronic media shipments that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

HAWAII RATES Determining the Rate 1 4

UPS Air 2ndDay HAWAII RATES 14** 16*** 2.49 2.94 372.35 440.69 369.86 437.49 367.38 434.61 364.90 431.36 362.42 428.74 359.93 426.01 357.45 423.28 354.97 420.65 352.49 417.92 350.00 415.04 347.52 412.36 345.04 409.27 342.56 406.39 340.08 404.12 $337.59 $401.55 More Than 150 Pounds† 150 149 148 147 146 145 144 143 142 141 140 139 138 137 Price Per Price Per Pound Zones 136 Lbs. 14** 16*** 335.11 398.35 332.63 395.11 330.15 391.86 327.66 388.67 325.18 385.99 322.70 383.21 320.22 380.74 317.73 377.75 315.25 374.97 312.77 372.40 310.29 369.62 307.81 366.94 305.32 364.26 302.84 360.96 300.36 358.13 297.88 355.30 295.39 353.29 292.91 350.25 290.43 348.14 287.95 345.00 285.46 341.39 282.98 339.23 280.50 336.71 278.02 333.77 $275.54 $330.99 * ® . 135 134 133 132 131 130 129 128 127 126 125 124 123 122 121 120 119 118 117 116 115 114 113 112 Zones 111 Lbs. for time in transit changes effective during the holiday season. 14** 16*** 273.05 327.90 270.57 326.39 268.09 322.08 265.61 319.56 263.12 316.93 260.64 314.30 258.16 312.09 255.68 309.67 253.19 306.99 250.71 304.21 248.23 301.69 237.12 299.73 236.44 296.79 236.05 294.79 230.99 292.37 223.96 290.25 223.55 288.82 223.15 287.87 222.76 284.70 218.89 281.53 218.49 278.30 216.86 274.92 216.11 272.69 208.72 269.52 $208.32 $267.28 1-800-PICK-UPS®

ups.com/holidays For additional information, refer to page 10

Visit or UPS each Day 2nd Air package with a weight of pounds, more than 150 multiply the weight * 110 109 108 107 106 105 104 103 102 101 100 99 98 97 96 95 94 93 92 91 90 89 88 87 Zones 86 Lbs. F theby per price pound. **Zone 14 includes Zones 212-218, 224 and 225. 224 includes**Zone 14 Zones 212-218, Note: ***Zone 16 includes***Zone 16 Zone 226. † Hawaii – Domestic – Hawaii ups.com UPS 2nd Day Air Day UPS 2nd 42 ups.com 1-800-PICK-UPS®

Hawaii – Domestic UPS® Ground*

Guaranteed day-definite delivery to all 50 states and Puerto Rico. Refer to UPS Ground Time in Transit maps at ups.com/maps to determine scheduled delivery. Saturday Delivery to the contiguous 48 states is available in select areas.

Zones 2 3 4 5 6 7 8 9** 10** 11** 1 Lbs. $9.72 $9.78 $9.84 $9.98 $10.12 $10.15 $10.27 $15.93 $29.24 $18.14 2 10.49 10.54 10.58 10.76 10.87 10.95 11.07 18.42 33.83 20.71 3 12.08 12.29 12.51 12.68 12.80 12.90 13.02 21.09 38.75 23.45 4 13.47 13.99 14.35 14.62 14.78 14.85 15.01 23.64 42.13 25.02 5 15.47 15.86 16.15 16.64 16.70 16.74 17.01 26.47 45.26 27.35 6 17.24 17.66 17.86 18.15 18.60 18.75 18.97 29.39 48.21 30.27 7 19.37 19.86 19.92 20.24 20.77 20.89 21.19 32.34 50.99 33.28 8 21.37 21.86 21.89 22.19 22.74 23.03 23.29 35.00 54.04 36.20 9 23.37 23.80 23.88 24.16 24.79 25.07 25.35 38.01 56.81 39.23 10 25.30 25.66 25.69 26.15 26.87 27.13 27.45 40.85 59.87 42.28 11 26.99 27.38 27.41 27.95 28.73 28.89 29.31 43.72 62.78 45.29 12 28.81 29.08 29.33 29.72 30.63 30.66 31.24 46.41 65.41 48.04 13 30.51 30.66 31.18 31.56 32.44 32.48 33.07 49.08 67.75 50.42 14 32.10 32.22 33.02 33.40 34.16 34.18 34.89 51.30 69.94 52.69 15 33.64 33.85 34.90 35.16 36.03 36.06 36.72 53.35 72.10 54.95 16 34.96 35.27 36.34 36.67 37.76 37.77 38.40 54.52 73.66 56.68 17 36.41 37.02 38.06 38.45 39.84 39.89 40.41 56.11 75.62 58.55 18 38.06 38.71 39.67 40.20 41.92 42.01 42.35 58.14 77.33 60.46 19 39.69 40.42 41.17 41.98 43.92 44.32 44.37 60.29 79.03 62.07 20 41.22 42.14 42.66 43.75 45.79 46.46 46.51 61.60 80.72 63.63 21 42.66 43.64 44.02 45.32 47.71 48.55 48.61 63.29 82.41 65.38 22 43.97 45.27 45.60 46.96 49.58 50.54 50.59 64.81 84.29 67.32 23 45.32 46.80 47.20 48.66 51.49 52.41 52.46 66.35 86.14 69.06 24 46.68 48.23 48.73 50.22 53.35 54.19 54.24 67.62 87.97 70.96 25 48.11 49.54 50.19 51.76 55.17 55.96 56.08 69.30 90.02 73.09 26 49.53 50.89 51.56 53.22 56.97 57.63 57.96 71.05 92.02 75.00 27 50.94 52.17 52.91 54.72 58.77 59.36 59.72 72.56 94.05 77.21 28 52.48 53.50 54.26 56.19 60.56 61.04 61.52 74.27 96.18 79.27 29 53.91 54.85 55.70 57.66 62.29 62.75 63.26 76.12 98.47 81.68 30 55.47 56.24 57.09 59.15 64.01 64.46 64.98 77.67 100.64 83.72 31 55.73 56.90 57.77 60.20 64.32 64.84 66.16 77.69 100.70 84.07 32 57.07 58.27 59.16 61.64 65.89 66.37 67.73 79.36 102.81 86.24 33 58.39 59.62 60.53 62.96 67.43 67.82 69.20 81.35 104.91 88.25 34 59.67 60.91 61.85 64.22 68.80 69.22 70.58 83.19 107.01 90.45 35 60.84 62.11 63.07 65.39 70.09 70.52 71.86 84.68 108.99 92.47 *Visit ups.com/holidays for time in transit changes effective during the holiday season. **Zone 9 is metro Alaska, zone 10 is Alaska Extended and zone 11 is Puerto Rico. Notes: – For additional information, refer to page 10. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground service destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

HAWAII RATES Determining the Rate 43

UPS Ground UPS 9** 10** 11** HAWAII RATES 8 7 111.80 112.76 151.27 171.47 159.00 6 5 102.15 107.76 4 . * 3 2 92.63 94.77 97.25 92.00 94.48 97.18 101.33 106.91 111.71 112.69 149.06 169.83 156.61 91.30 94.44 97.03 100.54 106.62 111.37 112.39 148.86 169.78 155.65 91.09 93.59 96.90 99.73 105.78 110.54 111.49 146.90 167.72 153.49 90.42 92.90 96.25 98.90 104.88 109.74 110.61 144.92 165.79 151.48 89.69 92.04 95.61 98.11 103.85 108.78 109.68 142.82 164.00 149.63 88.93 91.30 94.90 97.31 102.94 107.86 108.78 140.92 162.40 147.92 88.09 90.52 94.17 96.46 101.91 106.92 107.82 138.78 160.72 146.34 87.30 89.68 93.38 95.69 100.95 106.03 106.92 136.87 158.78 144.66 86.47 88.83 92.51 94.85 100.06 105.00 105.96 134.89 156.72 142.52 85.64 88.00 91.63 94.07 99.24 103.99 104.83 132.80 154.82 140.62 84.86 87.15 90.71 93.25 98.37 102.93 103.74 130.84 152.73 138.47 84.45 86.95 90.49 92.34 97.42 102.70 103.39 129.82 152.09 137.62 83.64 86.05 89.48 91.44 96.47 101.49 102.22 127.83 150.28 136.05 82.74 85.07 88.39 90.52 95.49 100.28 101.01 125.73 148.81 134.52 81.83 84.00 87.29 89.63 94.55 99.04 99.77 123.78 146.98 132.64 81.05 83.01 86.18 88.67 93.54 97.89 98.40 122.26 145.34 130.92 80.16 81.98 85.09 87.53 92.34 96.57 97.02 120.42 143.70 129.13 79.33 80.99 84.02 86.49 91.25 95.26 95.63 118.62 142.05 127.46 78.47 80.11 82.88 85.39 90.08 93.98 94.26 116.66 140.58 125.90 77.60 79.23 81.81 84.32 88.95 92.63 92.89 114.84 138.75 124.34 76.63 78.24 80.73 83.24 87.82 91.40 91.47 113.01 136.83 122.32 75.56 77.15 79.61 82.14 86.65 89.98 90.27 111.05 135.05 120.46 74.51 76.08 78.52 81.00 85.45 88.60 89.01 109.39 133.07 118.25 73.49 75.03 77.39 79.73 84.12 87.20 87.62 107.74 130.97 116.05 72.42 73.93 76.29 78.47 82.77 85.82 86.22 105.89 129.05 114.02 71.36 72.90 75.22 77.22 81.45 84.43 84.85 104.25 127.10 111.84 70.30 71.77 74.04 75.95 80.12 83.03 83.46 102.11 125.13 109.97 69.21 70.68 72.81 74.72 78.82 81.63 82.10 100.12 123.53 108.25 68.20 69.63 71.64 73.42 77.49 80.23 80.68 98.03 121.68 106.53 67.18 68.58 70.44 72.15 76.52 78.83 79.29 96.02 119.92 104.81 66.08 67.47 69.26 70.92 75.49 77.48 77.93 94.23 117.81 102.96 97.21 99.32 100.81 107.15 113.03 115.96 117.79 160.21 178.91 167.18 65.03 66.40 67.99 69.71 74.45 76.04 76.60 92.43 116.84 100.75 96.32 98.59 100.29 106.29 112.13 115.29 117.05 158.11 177.20 165.31 63.94 65.28 66.69 68.64 73.46 74.71 75.43 90.45 114.84 98.72 95.55 97.87 99.75 105.49 111.28 112.75 116.30 155.90 175.43 163.73 62.92 64.24 65.47 67.55 72.41 73.33 74.23 88.50 112.92 96.70 94.88 97.07 99.29 102.95 108.61 112.13 113.60 153.65 173.52 161.37 for time in transit changes effective during the holiday season. $61.87 $63.17 $64.14 $66.50 $71.27 $71.92 $73.07 $86.35 $110.96 $94.53 Ground ® 1-800-PICK-UPS®

ups.com/holidays

PS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground service destined to and from Visit U Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH;  and San Juan Islands, WA. Islands, Juan San and 71 70 69 68 67 66 65 64 63 62 61 60 59 58 57 56 55 54 53 52 51 50 49 48 47 46 45 44 43 42 41 40 75 39 74 38 73 37 72 Zones 36 Lbs. * – For additional information, refer to page 10 Notes: **Zone 9 is metro Alaska, is zone Alaska 10 Extended is Puerto and Rico. zone 11 – Hawaii – Domestic – Hawaii ups.com UPS 44 ups.com 1-800-PICK-UPS®

Hawaii – Domestic UPS® Ground*

Zones 2 3 4 5 6 7 8 9** 10** 11** 76 Lbs. $98.10 $100.16 $101.70 $107.97 $113.90 $116.55 $118.65 $162.10 $180.83 $169.25 77 98.94 101.01 102.56 108.83 114.80 117.20 119.59 164.04 182.75 170.64 78 99.93 102.02 103.59 109.60 115.62 118.03 120.44 165.97 184.63 171.55 79 100.93 103.05 104.63 110.46 116.52 118.95 121.38 167.91 186.71 172.98 80 101.87 104.01 105.61 111.25 117.37 119.81 122.26 170.10 188.92 175.11 81 102.85 105.00 106.62 112.10 118.26 120.73 123.19 172.06 190.98 177.05 82 103.73 105.90 107.53 112.91 119.11 121.59 124.07 174.10 193.01 179.08 83 104.61 106.79 108.44 113.76 120.01 122.51 125.01 176.05 195.05 181.25 84 105.50 107.70 109.36 114.58 120.88 123.39 125.91 177.96 196.97 183.07 85 106.36 108.59 110.27 115.41 121.75 124.29 126.82 180.07 199.02 185.19 86 107.35 109.60 111.29 116.19 122.56 125.12 127.67 182.02 200.94 187.17 87 108.31 110.57 112.28 117.07 123.50 126.07 128.64 183.92 202.83 189.15 88 109.28 111.57 113.29 117.83 124.30 126.90 129.48 185.99 205.03 191.49 89 110.17 112.48 114.21 118.68 125.20 127.81 130.41 187.94 206.92 193.46 90 111.06 113.38 115.13 119.49 126.06 128.69 131.31 192.19 211.31 195.88 91 111.92 114.27 116.03 120.34 126.96 129.60 132.25 192.50 211.78 198.33 92 112.79 115.16 116.93 121.16 127.81 130.48 133.14 194.44 214.26 200.50 93 113.69 116.08 117.86 121.98 128.68 131.36 134.04 196.54 216.43 202.42 94 114.56 116.97 118.76 122.81 129.56 132.26 134.96 198.45 218.48 204.44 95 115.54 117.96 119.77 123.60 130.38 133.11 135.82 200.23 220.43 206.43 96 116.50 118.94 120.76 124.44 131.27 134.01 136.74 202.14 222.32 208.41 97 117.49 119.95 121.80 125.39 132.14 134.90 137.65 204.06 223.92 210.12 98 118.47 120.95 122.81 126.51 133.05 135.82 138.59 205.86 225.69 211.97 99 119.34 121.84 123.71 127.47 133.92 136.72 139.50 207.81 227.61 213.94 100 120.23 122.74 124.63 128.39 134.77 137.58 140.38 209.44 229.20 215.65 101 121.12 123.65 125.56 129.22 135.66 138.49 141.31 211.50 231.27 217.77 102 121.98 124.53 126.45 130.05 136.50 139.33 142.18 214.49 233.16 219.76 103 122.95 125.52 127.45 130.75 137.40 140.27 143.12 215.38 235.22 221.70 104 123.92 126.52 128.47 131.58 138.26 141.14 144.01 218.48 236.98 223.72 105 124.89 127.50 129.46 132.32 139.13 142.03 144.93 219.37 238.85 225.75 106 125.80 128.43 130.40 133.08 139.99 142.91 145.83 221.44 240.76 227.70 107 126.65 129.29 131.28 133.97 140.84 143.77 146.71 223.35 242.64 229.70 108 127.54 130.20 132.20 134.83 141.70 144.65 147.61 225.32 244.59 231.69 109 128.36 131.05 133.07 135.68 142.58 145.54 148.52 227.68 246.92 234.11 110 129.41 132.11 134.15 136.56 143.46 146.45 149.44 229.88 249.28 236.59 111 130.36 133.09 135.15 137.48 144.32 147.32 150.33 232.00 251.57 238.88 112 131.34 134.09 136.15 138.27 145.25 148.28 151.30 233.90 253.82 240.84 113 132.18 134.96 137.03 139.10 146.28 149.32 152.37 235.86 255.88 242.83 114 133.11 135.89 137.98 139.92 147.22 150.29 153.35 237.90 257.93 245.00 115 133.97 136.78 138.88 140.75 148.15 151.24 154.33 239.84 259.82 246.97 *Visit ups.com/holidays for time in transit changes effective during the holiday season. **Zone 9 is metro Alaska, zone 10 is Alaska Extended and zone 11 is Puerto Rico. Notes: – For additional information, refer to page 10. – UPS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground service destined to and from Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; and San Juan Islands, WA.

HAWAII RATES Determining the Rate 45

UPS Ground UPS 9** 10** 11** HAWAII RATES 8 7 6 5 More Than 150 Pounds*** 1.17 1.21 1.23 1.26 2.09 2.24 2.16 4 . * 3 1.15 1.17 2 1.12 for time in transit changes effective during the holiday season. 167.99 171.51 174.15 174.41 180.27 184.02 187.78 312.96 334.83 322.85 167.02 170.51 173.14 173.40 179.30 183.04 186.77 310.75 332.65 320.54 166.05 169.53 172.14 172.40 178.30 182.02 185.74 308.35 330.46 318.05 165.05 168.50 171.10 171.36 177.37 181.07 184.76 306.13 328.11 315.79 164.08 167.51 170.09 170.35 176.40 180.07 183.75 304.22 326.04 313.65 163.08 166.49 169.06 169.32 175.42 179.08 182.73 301.80 323.71 311.19 162.15 165.55 168.10 168.36 174.48 178.12 181.75 301.33 321.84 309.21 161.16 164.54 167.07 167.33 173.50 177.11 180.72 297.82 319.74 307.06 160.18 163.54 166.05 166.32 172.64 176.23 179.83 295.89 317.68 305.26 159.20 162.53 165.03 165.29 171.74 175.31 178.89 293.97 315.67 303.23 159.19 162.52 165.02 165.28 170.89 174.45 178.01 291.89 313.32 300.80 157.27 160.57 163.04 163.30 169.99 173.53 177.07 289.64 311.10 298.50 156.32 159.58 162.04 162.31 169.15 172.67 176.20 287.60 309.04 296.38 156.31 159.57 162.03 162.30 168.29 171.80 175.31 285.70 307.14 294.37 154.37 157.60 160.03 160.30 167.44 170.92 174.41 283.72 304.96 292.58 153.36 156.58 158.99 159.25 166.56 170.03 173.50 283.03 302.57 290.27 152.38 155.57 157.97 158.23 165.69 169.13 172.59 279.40 300.08 287.81 151.40 154.56 156.95 157.21 164.71 168.14 171.57 277.04 297.80 285.33 150.45 153.61 155.97 156.23 163.74 167.15 170.57 276.47 295.58 283.39 149.45 152.58 154.94 155.20 162.80 166.19 169.58 275.57 293.40 280.89 148.49 151.60 153.93 154.19 161.78 165.15 168.53 272.15 291.16 278.91 147.52 150.61 152.92 153.19 160.82 164.17 167.52 271.53 289.16 276.93 146.55 149.63 151.92 152.18 159.90 163.23 166.56 266.84 287.12 274.79 145.55 148.60 150.88 151.14 158.93 162.24 165.55 265.89 284.89 272.51 144.61 147.64 149.91 150.01 158.02 161.32 164.61 263.93 282.82 270.18 143.60 146.60 148.85 149.13 157.18 160.45 163.73 260.60 280.94 268.37 142.61 145.60 147.84 148.19 156.29 159.54 162.80 258.69 278.88 266.37 141.65 144.61 146.83 147.34 155.44 158.68 161.92 256.28 276.56 263.96 140.71 143.65 145.86 146.50 154.55 157.76 160.99 254.38 274.34 261.94 139.72 142.65 144.84 145.70 153.70 156.90 160.11 252.15 272.14 259.53 138.72 141.62 143.79 144.88 152.85 156.03 159.22 251.31 270.09 257.51 137.79 140.67 142.83 144.06 151.97 155.14 158.31 248.14 268.15 255.67 136.79 139.66 141.81 143.21 151.08 154.22 157.37 246.04 266.29 253.72 135.80 138.63 140.77 142.33 150.14 153.27 156.40 244.16 264.37 251.73 $134.86 $137.69 $139.81 $141.55 $149.18 $152.29 $155.40 $242.24 $262.18 $249.43 Ground ® 1-800-PICK-UPS®

ups.com/holidays

PS does not accept Hazardous Materials (including but not limited to ORM-Ds, Ltd Qty and combustibles) in UPS Ground service destined to and from Visit * Alaska; Hawaii; Puerto Rico; Avalon, CA; Catalina Island, CA; Beaver Island, MI; Mackinac Island, MI (winter only); The Bass Islands, OH; Kelleys Island, OH; U and San Juan Islands, WA. Islands, Juan San and 150 149 148 147 146 145 144 143 142 141 140 139 138 137 136 135 134 133 132 131 130 129 128 127 126 125 124 123 122 121 120 119 118 117 Price Per Price Per Pound Zones 116 Lbs. **Zone 9 is metro Alaska, is zone Alaska 10 Extended is Puerto and Rico. zone 11 ***For UPS each Ground package with a weight of pounds, more than 150 multiply the weight the by per price pound. – – For additional information, refer to page 10 Notes: Hawaii – Domestic – Hawaii ups.com UPS 46 ups.com 1-800-PICK-UPS®

Hawaii – Domestic UPS® Ground – Intra-Oahu

Guaranteed day-definite delivery within Oahu. Refer to UPS Ground Time in Transit maps at ups.com/maps to determine scheduled delivery.

Zones 1 2 Zones 1 2 Zones 1 2 1 Lbs. $6.17 $7.27 26 Lbs. $8.48 $9.95 51 Lbs. $11.18 $13.14 2 6.34 7.43 27 8.57 10.04 52 11.37 13.33 3 6.41 7.55 28 8.63 10.13 53 11.58 13.62 4 6.49 7.65 29 8.70 10.21 54 11.78 13.84 5 6.66 7.80 30 8.78 10.31 55 12.00 14.08 6 6.74 7.89 31 8.79 10.32 56 12.23 14.34 7 6.88 8.02 32 8.85 10.39 57 12.41 14.57 8 6.94 8.09 33 8.94 10.47 58 12.63 14.82 9 7.06 8.21 34 9.05 10.60 59 12.86 15.09 10 7.17 8.32 35 9.12 10.70 60 13.04 15.30 11 7.25 8.37 36 9.21 10.80 61 13.22 15.53 12 7.34 8.48 37 9.28 10.87 62 13.47 15.84 13 7.43 8.57 38 9.38 11.02 63 13.64 16.01 14 7.52 8.65 39 9.45 11.09 64 13.85 16.27 15 7.57 8.72 40 9.53 11.16 65 14.09 16.54 16 7.65 8.80 41 9.63 11.30 66 14.26 16.74 17 7.74 8.87 42 9.77 11.44 67 14.49 17.00 18 7.81 8.95 43 9.84 11.55 68 14.66 17.21 19 7.93 9.05 44 10.01 11.71 69 14.88 17.48 20 7.98 9.12 45 10.08 11.86 70 14.94 17.54 21 8.09 9.48 46 10.28 12.06 22 8.15 9.54 47 10.44 12.22 23 8.22 9.66 48 10.59 12.43 24 8.30 9.73 49 10.79 12.68 25 8.39 9.82 50 10.97 12.90 Note: For additional information, refer to page 10.

HAWAII RATES Determining the Rate 7 4

2 HAWAII RATES UPS Ground – Intra-Oahu 1 0.53 0.53 78.33 78.91 78.05 78.20 77.27 77.52 77.22 77.41 76.38 76.72 75.57 75.93 74.75 75.59 73.93 75.02 73.11 74.83 72.30 74.28 71.50 73.60 70.66 73.10 69.86 72.45 69.04 71.89 68.19 71.16 67.39 70.50 66.57 70.29 65.73 69.63 64.94 69.41 $64.12 $69.21 More Than 150 Pounds* 150 149 148 147 146 145 144 143 142 141 140 139 138 137 136 135 134 133 132 Price Per Price Per Pound Zones 131 Lbs. 2 1 63.32 69.04 61.02 68.97 60.22 68.08 59.40 67.14 58.63 66.26 57.83 62.34 57.01 62.12 56.22 61.56 55.44 61.39 54.62 60.85 53.82 60.30 53.03 60.28 52.24 60.17 51.43 59.51 50.65 59.39 49.83 59.23 49.03 58.87 48.25 57.93 47.43 56.93 46.65 55.99 45.85 55.06 45.07 54.08 44.24 53.14 43.45 52.18 42.66 51.23 41.85 50.23 41.07 49.29 40.27 48.34 39.46 47.37 $38.65 $46.41 . 130 129 128 127 126 125 124 123 122 121 120 119 118 117 116 115 114 113 112 111 110 109 108 107 106 105 104 103 102 Zones 101 Lbs. 2 1 37.86 45.48 37.04 44.47 36.25 43.52 35.46 42.58 34.65 41.62 33.87 40.64 33.05 39.71 32.28 38.76 31.44 37.75 30.66 36.82 29.84 35.05 29.07 34.12 28.27 33.19 27.46 32.25 26.67 31.31 25.89 30.38 25.06 29.40 24.27 28.50 23.47 27.57 22.68 26.62 21.88 25.69 21.09 24.74 20.29 23.81 19.47 22.85 18.70 21.95 17.87 21.00 17.09 20.07 16.59 19.51 15.80 18.54 $14.98 $17.56 Ground – Intra-Oahu ® 1-800-PICK-UPS®

For additional information, refer to page 10

100 99 98 97 96 95 94 93 92 91 90 89 88 87 86 85 84 83 82 81 80 79 78 77 76 75 74 73 72 Zones 71 Lbs. F weight the by per price pound. Note: * or UPS each Ground –Intra-Oahu package with aweight of pounds, more than 150 multiply the Hawaii – Domestic – Hawaii ups.com UPS 48 ups.com 1-800-PICK-UPS®

Originating in Alaska or Hawaii Air Freight

AK and HI Origin HI Origin AK Origin AK/HI Origin Weight To the following destinations: Breaks (Lbs.) U.S. 48, AK AK AK U.S. 48, HI AK HI Intra Canada PR Metro Extended Metro Metro, PR Extended

UPS Next Day Air® Freight NGS Delivery the next business day by 12:00 p.m. or 5:00 p.m., depending on destination to most areas within and between all 50 states, Puerto Rico and Canada. For UPS zone information shipping from AK/HI, refer to the Alaska and Hawaii zone charts at ups.com/rates for the following: For AK/HI shipments to the U.S., AK and HI, refer to UPS Next Day Air® service. For AK/HI ship­ments to Canada, refer to UPS Worldwide Express® service on pages 61 to 63. Zones 12 142 144 146 22 24 26 81 82 151-499 $1.36 $4.30 $5.17 $5.68 $4.12 $4.30 $5.47 $5.00 $5.33 500-999 1.35 4.28 5.07 5.58 4.06 4.28 5.34 4.98 5.31 1,000-1,999 1.32 4.18 4.94 5.47 3.99 4.18 5.24 4.65 4.96 2,000 or more 1.27 4.15 4.86 5.32 3.85 4.15 5.10 4.63 4.94 Minimum 114.38 423.00 425.80 456.88 328.46 423.00 435.83 392.72 433.77 Charge

AK and HI Origin HI Origin AK Origin AK/HI Origin Weight To the following destinations: Breaks (Lbs.) U.S. 48, PR, AK AK U.S. 48, HI AK HI Intra Canada AK Metro Extended Metro Metro, PR Extended

UPS 2nd Day Air® Freight NGS Delivery by 12:00 p.m. or 5:00 p.m. on the second business day, depending on destination to major areas within and between the 50 states, Puerto Rico and Canada. For UPS zone information shipping from AK/HI, refer to the Alaska and Hawaii zone charts at ups.com/rates for the following: For AK/HI shipments to the U.S., AK and HI, refer to UPS 2nd Day Air® service. For AK/HI shipments to Canada, refer to UPS Worldwide Expedited® service on pages 68 to 70. Zones 12 14* 16 22 14 26 71 72 151-499 $1.20 $3.03 $5.00 $2.37 $3.03 $3.91 $3.66 $3.84 500-999 1.18 2.98 4.89 2.31 2.98 3.79 3.62 3.81 1,000-1,999 1.14 2.90 4.71 2.28 2.90 3.67 3.47 3.65 2,000 or more 1.11 2.88 4.52 2.20 2.88 3.52 3.37 3.56 Minimum 98.96 277.03 296.84 194.05 277.03 278.28 313.35 331.14 Charge *For Hawaii origin shipments to the U.S. 48, Alaska Metro and Puerto Rico. For service availability, delivery time commitments, to request a pickup or to view the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International,” visit ups-scs.com/terms. Notes: – Door-to-door delivery for shipments of more than 150 lbs. – All of the rates above are per pound and minimum charges are per shipment unless otherwise specified. – A .M., P.M., B1, B2 and B3 points are defined by the current version of UPS Supply Chain Solutions® Quick Zip program, available at forwarding.ups-scs.com/quickzip. UPS Supply Chain Solutions service points are subject to change without prior notice.

ALASKA AND HAWAII RATES Determining the Rate 9 4

Determine the Zone

App, ® to 59 , the UPS 57 ® Import pages N/A solution will automatically automatically will solution ® to 56 to 53 50 54 pages pages or call 1-800-782-7892. Internet Shipping, UPS CampusShip ® 1-800-PICK-UPS® , UPS ® Developer or Kit Ready a UPS ®

Origin/DestinationAlaska/Hawaii Export Canada determine the zone for and you. rate WorldShip An Extended Area Surcharge may apply to certain destinations within a country. To findTo the destination zone that matches the service option selected you’ve refer to the chart below. Extended Area destinations are subject to change. For the most current information, refer to ups.com/rates PACKAGE Alaska and Hawaii – Export and Import – ExportAlaska and Hawaii and ups.com

the UPS Determine the Zone 50 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export Worldwide Zone Chart

Destination Zones Destination Zones UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Express Express Express Express Express® Saver® Expedited® Express® Saver® Expedited® Plus® Freight® Plus® Freight®

Afghanistan/AF 408 638 Brunei/BN 905 405 635

Aland Islands/AX 403 633 Bulgaria/BG 907 907 407 637

Albania/AL 908 908 408 638 Burkina Faso/BF 408 638

Algeria/DZ 408 638 Burundi/BI 408 638

American Samoa/AS 908 408 638 Cambodia/KH 908 408 638

Andorra/AD 903 403 633 Cameroon/CM 408 638

Angola/AO 408 638 Canada/CA For Canada’s zone chart, Anguilla/AI 402 632 refer to pages 54 to 56.

Antigua and Barbuda/AG 402 632 Canary Islands (Spain)/ES 403 633

Argentina/AR 906 406 406 636 Cape Verde/CV 408 638

Armenia/AM 908 908 408 638 Cayman Islands/KY 402 632

Aruba/AW 402 632 Central African Republic/CF 408 638

Australia/AU 904 904 404 404 634 Chad/TD 408 638

Austria/AT 903 903 403 403 633 Channel Islands Guernsey/GG, Jersey/JE 403 633

Azerbaijan/AZ 408 638 Chile/CL 906 406 406 636

Azores (Portugal)/PT 403 633 China, People’s Republic of/CN 912 912 412 412 642

Bahamas/BS 902 402 632 Colombia/CO 906 406 406 636

Bahrain/BH 905 905 405 405 635 Comoros/KM 408 638

Bangladesh/BD 411 411 641 Congo, Democratic Republic of/CD 408 638

Barbados/BB 902 402 632 Congo, Republic of/CG 408 638

Belarus/BY 908 908 408 638 Cook Islands/CK 408 638

Belgium/BE 901 901 401 401 631 Costa Rica/CR 906 406 406 636

Belize/BZ 406 636 Côte d’Ivoire (Ivory Coast)/CI 408 638

Benin/BJ 408 638 Croatia/HR 908 408 638

Bermuda/BM 902 402 632 Curaçao/CW 402 632

Bhutan/BT 911 411 641 Cyprus/CY 905 905 405 635

Bolivia/BO 406 636 Czech Republic/CZ 907 907 407 407 637

Bonaire/BQ 402 632 Denmark/DK 903 903 403 403 633

Bosnia/BA 908 908 408 638 Djibouti/DJ 408 638

Botswana/BW 408 638 Dominica/DM 402 632

Brazil/BR 906 906 406 406 636 Dominican Republic/DO 902 402 402 632

British Virgin Islands/VG 402 632 East Timor (Timor-Leste)/TL 408 638 Determining the Rate 1 5

®

UPS 631 631 631 632 637 641 635 635 637 635 637 633 635 633 633 639 639 636 638 638 638 638 638 638 638 638 634 638 638 638 643 638 Worldwide Expedited

®

UPS 402 403 403 407 407 405 405 408 408 408 408 408 408 408 408 408 408 408 408 Saver Worldwide

®

UPS 404 404 Express Freight Worldwide Zone ChartWorldwide Worldwide Zones

®

UPS 902 903 903 403 403 903 907 907 905 405 405 905 905 908 908 906 406 406 908 Express Worldwide

® UPS Plus 911 911 411 411 913 913 413 413 901 901 401 401 901 901 401 401 901 901 401 401 907 907 407 407 905 905 405 405 909 909 409 409 908 908 904 904 909 909 409 409 Express Worldwide /FM /CI /NL (Côte d’Ivoire) (Côte (Netherlands) (Micronesia, Federated States of) States Federated (Micronesia, Destination Honduras/HN Kong/HK Hong Hungary/HU Iceland/IS India/IN Indonesia/ID Iraq/IQ Israel/IL Italy/IT Ivory Coast Jamaica/JM Ireland, Republic of/IE Republic Ireland, Holland Holland Kyrgyzstan/KG Laos/LA Latvia/LV Kuwait/KW Lebanon/LB Lesotho/LS Liberia/LR Libya/LY Liechtenstein/LI Lithuania/LT Japan/JP Jersey/JE Jordan/JO Kazakhstan/KZ Kenya/KE Kiribati/KI South/KR Korea, Kosovo/KV Kosrae

®

UPS 631 631 631 631 632 632 632 635 637 633 633 633 633 633 636 636 636 636 636 638 638 638 638 638 638 638 638 638 638 638 638 634 Worldwide Expedited

®

UPS 402 402 402 403 403 403 407 405 408 408 408 408 408 408 408 408 408 408 408 408 406 406 404 Saver Worldwide

®

UPS 406 406 Express Freight Worldwide Zones

®

UPS 903 903 403 403 903 403 403 907 905 908 906 406 406 906 406 406 Express Worldwide

® UPS Plus 901 901 401 401 901 901 401 401 908 908 Express Worldwide /GB 901 901 401 401 /FO /GB 901 901 401 401 /GL (Denmark) 1-800-PICK-UPS® (see United Kingdom) United (see (Denmark)

(United Kingdom) (United

Destination Ecuador/EC Egypt/EG Salvador/SV El England Equatorial Guinea/GQ Eritrea/ER Estonia/EE Ethiopia/ET Islands Faeroe Guatemala/GT Grenada/GD Guernsey/GG Guinea/GN Guinea-Bissau/GW Guyana/GY Haiti/HT Guadeloupe/GP Guam/GU French Guiana/GF French Polynesia/PF French Gabon/GA Gambia/GM Georgia/GE Germany/DE Ghana/GH Gibraltar/GI Great Britain Fiji/FJ Finland/FI France/FR Greece/GR Greenland Alaska and Hawaii – ExportAlaska Hawaii and ups.com WorldwideZone Chart 52 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export Worldwide Zone Chart

Destination Zones Destination Zones UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Express Express Express Express Express® Saver® Expedited® Express® Saver® Expedited® Plus® Freight® Plus® Freight®

Luxembourg/LU 901 901 401 401 631 Nicaragua/NI 406 406 636

Macau/MO 904 404 634 Niger/NE 408 638

Macedonia (FYROM)/MK 908 908 408 638 Nigeria/NG 408 638

Madagascar/MG 408 638 Norfolk Island/NF 408 638

Madeira (Portugal)/PT 403 633 Northern Ireland (United Kingdom)/GB 901 901 401 401 631

Malawi/MW 408 638 Northern Mariana Islands/MP 408 638

Malaysia/MY 904 404 404 634 Norway/NO 903 903 403 403 633

Maldives/MV 908 408 638 Oman/OM 905 405 635

Mali/ML 408 638 Pakistan/PK 911 411 411 641

Malta/MT 908 408 408 638 Palau/PW 408 638

Marshall Islands/MH 408 638 Panama/PA 406 406 636

Martinique/MQ 402 632 Papua New Guinea/PG 908 408 638

Mauritania/MR 408 638 Paraguay/PY 406 636

Mauritius/MU 408 638 Peru/PE 906 406 636

Mayotte/YT 408 638 Philippines/PH 404 404 634

Mexico/MX 84 84 484 484 74 Poland/PL 907 907 407 407 637 Micronesia (Federated States of)/FM 908 408 638 Ponape (Micronesia, Federated States of)/FM 408 638

Moldova/MD 908 908 408 638 Portugal/PT 903 903 403 403 633 Monaco/MC 901 401 401 631 Puerto Rico/PR Mongolia/MN 408 638 Refer to the UPS domestic rates beginning on page 14. Montenegro/ME 908 908 408 638 Qatar/QA 905 405 405 635 Montserrat/MS 402 632 Réunion/RE 408 638 Morocco/MA 908 408 408 638 Romania/RO 907 907 407 637 Mozambique/MZ 408 638 Rota (Northern Mariana Islands)/MP 408 638 Myanmar/MM 911 411 641 Russia/RU 907 907 407 637 Namibia/NA 408 638 Rwanda/RW 408 638 Nepal/NP 911 411 641 Saba/BQ 402 632 Netherlands (Holland)/NL 901 901 401 401 631 Saipan (Northern Mariana Islands)/MP 908 408 638 Netherlands Antilles/AN Refer to Bonaire, St. Eustatius, Saba, Samoa/WS 908 408 638 Curaçao, St. Martin or St. Maarten for zone information. San Marino/SM 401 401 631

New Caledonia/NC 908 408 638 Saudi Arabia/SA 905 905 405 405 635

New Zealand/NZ 904 404 404 634 Scotland (United Kingdom)/GB 901 901 401 401 631 Determining the Rate 3 5

®

UPS 631 631 631 632 632 632 632 635 635 632 632 635 638 638 638 638 638 638 638 636 638 636 638 638 638 638 638 638 638 634 638 Worldwide Expedited

®

UPS 402 402 402 402 402 402 405 408 408 408 408 408 408 408 408 408 408 408 408 408 408 406 406 408 Saver Worldwide

®

UPS 404 404 Express Freight Worldwide Zone ChartWorldwide Worldwide Zones

®

UPS 902 908 408 408 908 908 Express Worldwide

® UPS Plus 901 901 401 401 901 901 401 401 901 901 401 401 905 905 405 405 905 905 405 405 908 908 904 904 Express Worldwide /FM /VG /CD /FM /MP /VC /VG /GB /VA (Italy) (British Virgin Islands) Virgin (British (British Virgin Islands) Virgin (British (Northern Mariana Islands) Mariana (Northern (United Kingdom) (United (Congo, Democratic Republic of) Republic Democratic (Congo, (Micronesia, Federated States of) States Federated (Micronesia, (Micronesia, Federated States of) States Federated (Micronesia, Ukraine/UA Island Union Uganda/UG Tortola Zimbabwe/ZW Turks and Caicos Islands/TC Caicos and Turks Tuvalu/TV Tonga/TO Zambia/ZM Yemen/YE Zaïre Tunisia/TN Turkey/TR Turkmenistan/TM Trinidad and Tobago/TT Truk Togo/TG Vanuatu/VU Vatican City United Kingdom/GB United United Arab Emirates/AE Arab United (St. Vincent and the Grenadines) the and Vincent (St. Destination Tinian Wales Vietnam/VN Virgin Gorda Venezuela/VE U.S. Virgin Islands/VI Virgin U.S. Uzbekistan/UZ Uruguay/UY Wallis and Futuna Islands/WF Futuna and Wallis Yap

®

UPS 632 637 637 637 641 632 632 632 632 632 632 632 632 632 632 633 633 633 639 639 638 636 638 638 638 634 638 638 638 638 638 638 Worldwide Expedited

®

UPS 402 402 402 402 402 402 402 402 402 402 402 407 407 408 408 408 408 408 408 408 408 408 408 406 Saver Worldwide

®

UPS 404 404 Express Freight Worldwide Zones

®

UPS 911 411 411 902 902 908 908 Express Worldwide

® UPS Plus 907907 907 907 407 407 907903 907 903 403 403 903 903 403 403 903 903 403 403 909 909 409 409 908 908 904 904 909 909 409 409 Express Worldwide /KN /VI /VI /VI /TL /PF (St. Kitts and Nevis) 1-800-PICK-UPS® (East Timor) (East (U.S. Virgin Islands) Virgin (U.S.

(U.S. Virgin Islands) Virgin (U.S. (U.S. Virgin Islands) Virgin (U.S. (French Polynesia) (French

Singapore/SG Slovenia/SI Islands/SB Solomon Slovakia/SK Sierra Leone/SL Sierra Africa/ZA South Spain/ES Sri Lanka/LK Sri Barthélemy/BL St. St. Christopher Thailand/TH Timor-Leste Sweden/SE Switzerland/CH Tahiti Serbia/RS Seychelles/SC St. Croix Taiwan/TW Tanzania/TZ St. Eustatius/BQ St. St. John Swaziland/SZ St. Vincent and the Grenadines/VC the and Vincent St. Suriname/SR Senegal/SN Destination St. Kitts and Nevis/KN St. Lucia/LC St. Maarten/SX St. Martin/SX St. Thomas Tajikistan/TJ ups.com

Alaska and Hawaii – ExportAlaska Hawaii and WorldwideZone Chart 54 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export Canada Zone Chart

UPS Worldwide UPS Worldwide Express Plus® UPS Worldwide Express Plus® UPS Worldwide Destination Postal UPS Worldwide UPS Worldwide Destination Postal UPS Worldwide UPS Worldwide and Express and Express Code Range Saver® Expedited® Code Range Saver® Expedited® UPS Worldwide Freight® UPS Worldwide Freight® Express®* Express®* Newfoundland Quebec (cont.) A0A - A0Z 481 481 71 G0X - G0Z 482 482 72

A1A - A1N 82 482 482 72 G1A - G3A 81 481 481 71

A1P - A9Z 481 481 71 G3B - G3K 482 482 72 Nova Scotia G3L - G4P 482 482 72 B0A - B2T 81 481 481 71 G4R - G4S 481 481 71

B2V - B3B 482 482 72 G4T - G4V 482 482 72

B3C - B3G 481 481 71 G4W - G4Z 481 481 71

B3H - B4B 482 482 72 G5A 482 482 72

B4C - B9Z 481 481 71 G5B - G5T 481 481 71 Prince Edward G5V - G6A 482 482 72 Island G6B 481 481 71 C0A - C0Z 481 481 71 G6C - G6J 482 482 72 C1A - C1E 482 482 72 G6K 481 481 71 C1G - C9Z 481 481 71 G6L - G6T 482 482 72 New Brunswick G6V - G6Z 481 481 71 E0A - E0Z 481 481 71 G7A 481 481 71 E1A - E1G 82 482 482 72 G7B - G8P 481 481 71 E1H - E2G 81 481 481 71 G8R - G8S 482 482 72 E2H - E2S 482 482 72 G8T - G9Z 482 482 72 E2T - E2Z 481 481 71 H0A - H0L 481 481 71

E3A - E3E 482 482 72 H0M 481 481 71

E3G - E9Z 481 481 71 H0N - H9Z 81 481 481 71

Quebec J0A - J0L 482 482 72

G0A 482 482 72 J0M 481 481 71

G0B - G0J 481 481 71 J0N - J0V 482 482 72

G0K - G0L 482 482 72 J0W - J0Z 481 481 71

G0M - G0S 482 482 72 J1A - J3C 82 482 482 72

G0T - G0W 481 481 71 J3E 481 481 71 * To determine whether UPS Worldwide Express Plus and UPS Worldwide Express services are available to your destination postal code, refer to ups.com or call 1-800-782-7892. Determining the Rate 5 5 ®

71 71 71 71 71 71 71 71 71 71 72 71 72 71 72 71 72 71 72 72 72 72 72 72 72 72 72 72 Expedited UPS Worldwide Worldwide UPS ® 481 481 481 481 481 481 481 481 481 481 482 481 482 481 482 481 482 481 482 482 482 482 482 482 482 482 482 482 or call 1-800-782-7892. Saver CanadaZone Chart UPS Worldwide Worldwide UPS

® 481 481 481 481 481 481 481 481 481 481 482 481 482 481 482 481 482 481 482 482 482 482 482 482 482 482 482 482 Express Freight UPS Worldwide Worldwide UPS

® * ® 81 81 81 81 81 82 81 82 82 82 and and Express Express Plus Express UPS Worldwide UPS UPS Worldwide Worldwide UPS

P8N P5N P5P - P8M P5A P5B - P5M P4N - P4R P4S - P4Z P3N - P3P P3R - P4M P3L P3M P2N P2P - P3K P0A - P0Z - P2M P1A N8N - N9K N9L - N9Z N5V - N6N N6P - N8M N3A - N3V N3W - N5T N1B - N2Y N1B N2Z M0A - M9Z N0A - N1A L4S - L9T L9V - L9Z Destination PostalDestination Range Code Ontario (cont.) L4M - L4R ® 71 71 71 71 71 71 71 71 71 71 71 71 72 72 72 72 72 72 72 72 72 72 72 72 72 72 72 Expedited UPS Worldwide Worldwide UPS ® 481 481 481 481 481 481 481 481 481 481 481 481 482 482 482 482 482 482 482 482 482 482 482 482 482 482 482 Saver UPS Worldwide Worldwide UPS

® 481 481 481 481 481 481 481 481 481 481 481 481 482 482 482 482 482 482 482 482 482 482 482 482 482 482 482 Express Freight UPS Worldwide Worldwide UPS

® * ® 81 81 81 81 81 81 81 81 81 82 82 82 82 and and Express Express Plus Express UPS Worldwide UPS UPS Worldwide Worldwide UPS

1-800-PICK-UPS®

ups.com L3X - L4L L3P - L3T L3V - L3W J9K - J9Z L2E - L2W L2X - L3N J9G - J9J L1F - L1Z L2A - L2C J8P - J9C J9E K8J - L1E J7P - J7W J7X - J8N K7V K8H - J5Y - J7H J7J - J7N K1A - K4A K1A J3Y - J5R K4B - K7T J5S - J5X K0J K0K - K0Z J3T - J3V - J3T J3W - J3X K0A - K0H Ontario J3G - J3S Quebec (cont.) Quebec Destination PostalDestination Code Range Code T * o determine whether UPS Worldwide Express Plus and UPS Worldwide Express services are available to your destination postal refer code, to ups.com

Alaska and Hawaii – ExportAlaska Hawaii and Canada Zone Chart 56 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export Canada Zone Chart

UPS Worldwide UPS Worldwide Express Plus® UPS Worldwide Express Plus® UPS Worldwide Destination Postal UPS Worldwide UPS Worldwide Destination Postal UPS Worldwide UPS Worldwide and Express and Express Code Range Saver® Expedited® Code Range Saver® Expedited® UPS Worldwide Freight® UPS Worldwide Freight® Express®* Express®* Ontario (cont.) Alberta (cont.) P8P - P8S 482 482 72 T1Y - T3Z 81 481 481 71

P8T 481 481 71 T4A - T4Z 82 482 482 72

P8V - P8Z 482 482 72 T5A - T6V 481 481 71

P9A 481 481 71 T6W - T6X 481 481 71

P9B - P9M 482 482 72 T6Y - T7W 481 481 71

P9N 481 481 71 T7X - T8N 482 482 72

P9P - P9Z 482 482 72 T8P - T8Z 481 481 71

Manitoba T9A - T9E 482 482 72

R0A - R2B 481 481 71 T9G - T9Z 481 481 71 R2C - R4A 81 481 481 71 British Columbia R4B - R9Z 481 481 71 V0A - V0L 481 481 71

Saskatchewan V0M 481 481 71

S0A - S0Z 481 481 71 V0N - V1L 481 481 71

S1A - S3M 482 482 72 V1M 481 481 71

S3N 481 481 71 V1N - V2R 481 481 71

S3P - S3Z 482 482 72 V2S - V2V 481 481 71

S4A 481 481 71 V2W - V3E 81 481 481 71

S4B - S4G 482 482 72 V3G 481 481 71

S4H 481 481 71 V3H - V7Z 81 481 481 71

S4J - S4M 482 482 72 V8A - V8K 481 481 71

S4N - S4Z 482 482 72 V8L - V9E 82 482 482 72

S5A - S7G 481 481 71 V9G - V9Z 481 481 71 S7H - S7V 481 481 71 Nunavut S7W - S9Z 481 481 71 X0A - X0C 481 481 Alberta Northwest T0A - T0B 481 481 71 Territories T0C 482 482 72 X0E - X9Z 481 481 T0E - T1W 481 481 71 Yukon T1X 481 481 71 Y0A - Y9Z 481 481 * To determine whether UPS Worldwide Express Plus and UPS Worldwide Express services are available to your destination postal code, refer to ups.com or call 1-800-782-7892. Determining the Rate 7 5

® UPS 692 681 681 681 687 687 683 683 682 683 686 685 686 686 686 686 Worldwide Expedited

®

UPS 451 451 451 452 455 453 453 453 452 453 452 457 452 455 457 456 456 458 458 458 458 458 456 458 458 458 458 458 458 458 458 458 458 456 456 462 458 Saver Worldwide

®

UPS 451 451 451 453 453 452 457 462 Express Freight Worldwide Zone ChartWorldwide Zones Worldwide

®

UPS Express Worldwide

® UPS Plus 951 951 951 951 951 951 952955 952 955 953 953 953 953 952 952 953 953 952 952 953 953 957 957 955 955 952 952 957 957 962 962 956 956 456 956 956 456 958 958 958958 958 958 958 958 958 958 956 956 456 958958 958 958 958 958 958 958 958 958 958958 958 958 958 958 958 958 958 958 956 956 456 956 956 456 958 958 Express Worldwide /JE Jersey /CI */GB /GG, /ES (Spain) Guernsey (Ivory Coast) (United Kingdom) (United Eritrea/ER Estonia/EE Congo, Democratic Republic of/CD of/CD Republic Democratic Congo, Congo, Republic of/CG Republic Congo, Rica/CR Costa Côte d’Ivoire Origin Islands Canary Croatia/HR Curaçao/CW Chile/CL China, People’s Republic of/CN Republic People’s China, Ghana/GH French Polynesia/PF French Gabon/GA Gambia/GM Georgia/GE Germany*/DE Ethiopia/ET France/FR Fiji/FJ Finland/FI Cape Verde/CV Verde/CV Cape Islands/KY Cayman Cyprus/CY Colombia/CO Comoros/KM Chad/TD Channel Islands Islands Channel Czech Republic/CZ Czech Djibouti/DJ Djibouti/DJ Dominica/DM Denmark/DK Dominican Republic/DO Ecuador/EC Egypt/EG El Salvador/SV El England

® 61 UPS 681 683 685 683 686 687 684 686 Worldwide Expedited

®

UPS 451 461 453 452 453 452 455 461 452 452 453 452 452 452 452 455 458 458 458 458 458 456 458 491 458 454 456 458 458 457 456 458 458 458 458 458 458 Saver Worldwide

®

UPS 451 461 455 453 491 457 Express Freight Zones Worldwide

®

UPS Express Worldwide

® 91 91 UPS Plus 961 961 961 961 951 951 953 953 952 952 953952 953 955 952 955 952 952 952 952 953 953 952 952 952 952 952 952 952955 952 955 958958 958 958 958 958 958 958 958 958 956 956 456 958 958 958 958 954 954 454 956 956 957 957 958 958 958 958 956 956 456 958958 958 958 958958 958 958 958 958 958 958 Express Worldwide service is available from this country. ® /PT 1-800-PICK-UPS®

(Portugal)

Albania/AL Algeria/DZ Samoa/AS American Angola/AO Anguilla/AI Afghanistan/AF Origin Islands/AX Aland Bahamas/BS Antigua and Barbuda/AG and Antigua Bahrain/BH Argentina/AR Armenia/AM Aruba/AW Bangladesh/BD Australia/AU Austria/AT Azerbaijan/AZ Azores Barbados/BB Belarus/BY Belgium*/BE Benin/BJ Bermuda/BM Bolivia/BO Bhutan/BT Bonaire/BQ Bosnia/BA Bosnia/BA Botswana/BW Brazil/BR British Virgin Islands/VG Virgin British Brunei/BN Bulgaria/BG Burkina Faso/BF Faso/BF Burkina Burundi/BI Cambodia/KH Cameroon/CM Canada/CA U Alaska and Hawaii – Import Alaska Hawaii and * WorldwidePS Express NA1

ups.com WorldwideZone Chart 58 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Import Worldwide Zone Chart

Origin Zones Origin Zones UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Express Express Express Express Express® Saver® Expedited® Express® Saver® Expedited® Plus® Freight® Plus® Freight® Gibraltar/GI 958 958 458 Libya/LY 958 958 458

Great Britain (United Kingdom)*/GB 951 951 451 451 681 Liechtenstein/LI 953 953 453 453 683 Greece/GR 953 953 453 453 683 Lithuania/LT 957 957 457 687 Grenada/GD 952 952 452 Luxembourg/LU 951 951 451 451 681 Guadeloupe/GP 952 952 452 Macau/MO 954 954 454 684 Guam/GU 954 954 454 Macedonia (FYROM)/MK 958 958 458 Guatemala/GT 956 956 456 456 686 Madagascar/MG 958 958 458

Guernsey/GG 953 953 453 683 Madeira (Portugal)/PT 953 953 453 683 Guinea/GN 958 958 458 Malawi/MW 958 958 458 Guinea-Bissau/GW 958 958 458 Malaysia/MY 954 954 454 454 684 Guyana/GY 956 956 456 Maldives/MV 458 688 Haiti/HT 952 952 452 682 Mali/ML 958 958 458 Holland (Netherlands)/NL 951 951 451 451 681 Malta/MT 958 958 458 458 Honduras/HN 956 956 456 456 686 Martinique/MQ 952 952 452 Hong Kong/HK 959 959 459 459 689 Mauritania/MR 958 958 458 Hungary/HU 957 957 457 457 687 Mauritius/MU 958 958 458 Iceland/IS 958 958 458 Mayotte/YT 958 958 458 India/IN 961 961 461 461 691 Mexico/MX 94 94 494 494 64 Indonesia/ID 954 954 454 454 684 Moldova/MD 958 958 458 Iraq/IQ 958 958 458 688 Monaco/MC 951 951 451 451 681 Ireland, Republic of/IE 951 951 451 451 681 Mongolia/MN 958 958 458 Israel/IL 955 955 455 455 685 Montenegro/ME 958 958 458 Italy/IT 951 951 451 451 681 Montserrat/MS 952 952 452 Ivory Coast (Côte d’Ivoire)/CI 958 958 458 Morocco/MA 958 958 458 458 688 Jamaica/JM 952 952 452 Mozambique/MZ 958 958 458 Japan/JP 963 963 463 463 693 Myanmar/MM 961 461 691 Jersey/JE 953 953 453 683 Namibia/NA 958 958 458 Jordan/JO 955 955 455 Nepal/NP 961 961 461 Kazakhstan/KZ 958 958 458 688 Netherlands (Holland)*/NL 951 951 451 451 681 Kenya/KE 958 958 458 688 Netherlands Antilles/AN Korea, South/KR 959 959 459 459 689 Refer to Bonaire, St. Eustatius, Saba, Curaçao, St. Martin or St. Maarten Kosovo/KV 958 958 458 for zone information. Kuwait/KW 955 955 455 685 New Caledonia/NC 958 958 458 Kyrgyzstan/KG 958 958 458 New Zealand/NZ 954 954 454 454 684 Laos/LA 958 958 458 Nicaragua/NI 956 956 456 456 686 Latvia/LV 957 957 457 687 Niger/NE 958 958 458 Lesotho/LS 958 958 458 Nigeria/NG 958 958 458 688

Liberia/LR 958 958 458 Northern Ireland (United Kingdom)/GB 951 951 451 451 681 * UPS Worldwide Express NA1® service is available from this country. Determining the Rate 9 5

® UPS 681 681 681 682 685 685 683 683 686 684 684 684 Worldwide Expedited

®

UPS 451 451 451 455 452 452 455 452 452 452 452 455 452 452 452 452 452 453 453 456 458 458 456 458 458 456 458 454 458 458 458 458 458 458 458 454 454 Saver Worldwide

®

UPS 451 451 451 455 455 453 453 Express Freight Worldwide Zone ChartWorldwide Zones Worldwide

®

UPS Express Worldwide

® UPS Plus 951 951 951 951 951 951 955 955 952 952 952 952 955 955 952 952 952 952 952 952 952 952 955 955 952 952 952 952 952 952 952 952 952 952 953 953 953 953 956 956 958958 958 958 956 956 958958 958 958 956 956 958 958 458 954 954 454 958 958 958 958 958958 958 958 958958 958 958 958 958 954 954 454 954 954 454 Express Worldwide /VG /MP /VI /VC /VG /GB /VA (British Virgin Islands) Virgin (British (Italy) (U.S. Virgin Islands) Virgin (U.S. (British Virgin Islands) Virgin (British (Northern Mariana Islands) Mariana (Northern (United Kingdom) (United Yemen/YE (St. Vincent and the Grenadines) the and Vincent (St. Origin St. Lucia/LC Wales Trinidad and Tobago/TT Venezuela/VE Vietnam/VN Virgin Gorda Togo/TG Tortola United Arab Emirates/AE Arab United Zambia/ZM Zimbabwe/ZW St. Vincent and the Grenadines/VC the and Vincent St. St. Maarten/SX Tunisia/TN Turkey/TR Uruguay/UY United Kingdom*/GB United Suriname/SR St. Martin/SX Turkmenistan/TM Turks and Caicos Islands/TC Caicos and Turks U.S. Virgin Islands/VI Virgin U.S. Taiwan/TW Switzerland/CH Tajikistan/TJ Swaziland/SZ Sweden/SE Tanzania/TZ Thailand/TH Tinian St. Thomas Uganda/UG Ukraine/UA Island Union Uzbekistan/UZ Vatican City

® UPS 691 681 681 687 687 687 682 687 685 685 683 687 683 687 685 689 683 686 684 686 Worldwide Expedited

®

UPS 451 451 461 461 455 455 452 452 452 453 452 452 452 459 453 452 457 455 457 457 453 457 457 458 458 458 458 458 458 458 458 454 456 456 457 458 456 458 Saver Worldwide

®

UPS 451 451 461 461 453 459 453 457 455 453 457 457 Express Freight Zones Worldwide

®

UPS Express Worldwide

® UPS Plus 961 961 961 961 951 951 951 951 955 955 955 955 952 952 952 952 952 952 953 953 952 952 952 952 952 952 959 959 953 953 957 957 952 952 955 955 957 957 957 957 953 953 957 957 957 957 958958 958 958 958958 958 458 958 958958 958 958 958 958 958 958 954 954 454 956 956 456 956 956 957 957 958 958 956 956 958 958 Express Worldwide service is available from this country. /KN /MP ® /MP /VI /VI /GB (St. Kitts and Nevis) 1-800-PICK-UPS®

(United Kingdom) (United (U.S. Virgin Islands) Virgin (U.S. (U.S. Virgin Islands) Virgin (U.S. (Northern Mariana Islands) Mariana (Northern (Northern Mariana Islands) Mariana (Northern

Senegal/SN Serbia/RS Seychelles/SC Sierra Leone/SL Singapore/SG Slovakia/SK Samoa/WS Marino/SM San Saudi Arabia/SA Saudi Northern Mariana Islands/MP Mariana Northern Origin Norway/NO Oman/OM St. Kitts and Nevis/KN St. Croix Russia/RU St. Eustatius/BQ St. Slovenia/SI Scotland Scotland Pakistan/PK Rwanda/RW Saba/BQ St. John South Africa/ZA South Panama/PA Paraguay/PY Saipan Spain/ES Sri Lanka/LK Sri Peru/PE Philippines/PH St. Barthélemy/BL St. Poland/PL St. Christopher Portugal/PT Qatar/QA Réunion/RE Romania/RO Rota U * WorldwidePS Express NA1 Alaska and Hawaii – Import Alaska Hawaii and ups.com WorldwideZone Chart 60 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export Shipment Pricing

UPS Worldwide Express Plus®, UPS Worldwide Express®, UPS Worldwide Express Freight®, UPS Worldwide Saver® and UPS Worldwide Expedited®

Shipment pricing is advantageous because rates are based on the total weight of a shipment, not the sum of the rates for each package in a shipment.

What Qualifies If the payer of the shipping charges by the appropriate price per pound. 1. The shipment consists of multiple is located in the origin country, the The amount billed will be the result packages, using the same service, shipment will be charged the export of this calculation or the minimum shipped on the same day to a single rate (Origin Country Export Rates). rate shown, whichever is greater. consignee. When the payer of the shipping charges is located in the destination country, Customs Brokerage 2. For shipments processed with the shipment will be charged the import For UPS Worldwide Express Plus, UPS ® ® WorldShip or UPS CampusShip ship­- rate (Destination Country Import Rates). Worldwide Express, UPS Worldwide ® ping systems, UPS Internet Shipping, If the destination country does not have Express Freight, UPS Worldwide Saver ® ® the UPS Developer Kit or a UPS Ready import rates, the shipment will be and UPS Worldwide Expedited rates solution that supports full international charged the export rate (Origin Country include routine, in-house, cus­toms service, or a UPS Worldwide Services Export Rates). When the payer of the clear­ance by UPS Supply Chain Waybill. Note: For shipments processed shipping charges is located in a third Solutions. Additional charges will with UPS Developer Kit – Shipping API, country (neither origin nor destination apply if cus­toms clearance is per­ in order to obtain the best rate, cus­ country), the shipment will be charged formed by cus­toms brokerage offices tomers are responsible for aggregating the Origin Country Export Rates, except other than those designated by UPS ship­ments for shipment pricing prior to as otherwise agreed to by UPS and the for clearing the services listed above. requesting labels (UPS Developer Kit – contracting party. Shipping API does not run End of Day). Customs clearance for the services For shipments weighing 150 pounds listed is provided by the UPS Supply What Does Not Qualify or less, locate the rate for the total Chain Solutions customs brokerage Shipment pricing does not apply to weight of the shipment on the appro­ offices designated by UPS for handling UPS Express® Envelopes, UPS Express® priate rate chart. package customs clearance. Other Paks, the UPS 10 KG Box, the UPS 25 UPS Supply Chain Solutions cus­toms For shipments weighing more than KG Box or packages recorded in a UPS brokerage offices charge fees for 150 pounds, multiply the total weight Shipping Record book; they are each clearance of packages and freight. (rounded to the next whole pound) considered separate shipments. Useful Information – International Shipping Rates Import/Export Support Rates are based on the total billable Information on international shipping and trade Visit ups.com/international weight of all packages in the shipment. Compare each package’s actual weight Shipping Forms Import/export documents Visit ups.com/intl_forms to its dimensional weight. The greater ® of the two is the billable weight and UPS Paperless Invoice should be used to calculate the rate. Send Commercial Invoices and other customs documents electronically, saving time and paper Visit ups.com/paperlessinvoice For multiple-package shipments, total ® the billable weight of all packages UPS TradeAbility services Harmonizer, landed cost and compliance tools Visit ups.com/tradeability in the shipment. Refer to pages 5 and 6 for instructions on calculating International Customer Service dimensional and billable weight. Assistance with international shipments Call 1-800-782-7892 Determining the Rate 1 6

Envelope.

® UPS Worldwide ExpressUPS Worldwide ALASKA AND HAWAII RATES ® . ® 81 82 84 901 902 903 904 905 906 907 908 909 911 912 913 79.2487.40 85.8498.10 93.86 80.76 102.34 88.62 96.39 100.45 110.33 127.96 95.12 99.90 113.50 115.71 135.28 150.93 105.65 126.65 145.48 99.05 117.66 134.71 123.71 150.04 179.31 164.64 186.64 226.96 171.91 188.21 214.28 89.74 101.74 121.48 106.75 121.11 135.14 102.35 118.21 133.13 104.00 121.58 89.76 70.8675.02 72.56 78.64 66.98 70.29 79.49 82.75 72.79 80.42 91.53 93.63 90.64 99.51 88.40 94.33 106.80 134.64 140.73 166.69 144.70 169.97 73.51 79.09 91.90 103.08 86.22 93.05 78.95 88.00 193.51 223.69193.76 238.82 224.06194.08 239.03 297.90 224.21196.24 239.87 302.69 282.01 225.82196.61 240.29 303.52 285.23 353.08 227.63199.06 241.05 303.90 285.61 353.59 232.29 404.68 242.32 304.75 285.93 353.75 404.84 396.40 312.66 288.75 353.86 405.24 398.98 622.48 293.79 354.27 405.47 399.18 624.02 651.37 358.92 405.76 399.49 624.33 653.05 647.96 411.16 399.82 624.61 654.31 670.48 302.94 404.44 624.81 655.97 673.11 303.20 419.58 631.17 661.03 682.65 303.46 420.18 371.02 670.52 683.61 303.73 420.40 371.18 320.25 686.20 304.04 420.61 371.54 330.25 308.02 423.03 372.03 340.30 426.84 372.46 353.30 377.49 354.65 359.95 160.34 186.50169.48 198.49 196.30175.91 221.48 243.79 202.87182.33 233.17 261.80 203.50 209.30187.58 237.59 273.38 213.90 268.26 215.54192.84 238.06 282.81 229.17 303.42 223.08 314.04193.07 238.62 293.42 244.43 322.07 223.51 340.83 281.66 238.70 297.21 252.63 336.37 364.11 326.80 462.26 297.59 254.75 339.35 378.67 345.72 487.01 428.35 268.86 348.39 392.54 359.59 520.94 462.61 436.45 351.36 403.39 361.01 553.32 514.30 470.34 244.38 404.45 385.20 566.53 563.48 497.07 262.86 298.84 395.45 586.58 571.10 543.47 272.33 342.10 298.75 609.04 586.73 547.09 282.35 346.38 319.28 244.44 635.47 577.49 291.93 372.98 334.70 262.92 643.99 300.37 386.19 349.79 272.47 302.74 401.14 362.65 282.50 414.29 369.99 292.20 370.76 300.56 310.35 124.67 144.88127.29 150.18 146.61127.68 165.27 193.55 146.81127.81 172.23 201.98 167.88 147.23128.31 173.02 202.95 177.72 211.85 147.49130.96 173.33 203.15 178.74 225.08 149.60 218.06 176.08 204.85 179.12 239.20 236.28 208.87 206.85 186.47 241.95 247.03 225.19 296.28 192.60 242.57 248.27 241.50 338.26 323.35 247.80 248.58 245.39 365.89 350.41 323.45 251.71 247.33 368.66 357.36 365.52 187.56 247.39 377.48 358.82 369.47 199.92 219.55 382.12 367.05 369.95 203.10 237.40 209.96 378.56 370.18 204.42 254.19 223.67 187.73 374.62 205.46 258.55 232.66 199.93 206.96 260.04 233.48 203.23 261.90 233.74 208.80 236.98 216.60 222.60 105.71 113.85117.31 110.75 132.09120.94 126.43 148.14 137.76 141.07 172.84 127.99 183.06 144.37 167.14 156.78 181.25 163.30 194.16 183.10 153.39 200.47 175.48 209.77 191.92 236.45 256.59 265.88 284.09 254.49 303.92 285.12 138.12 287.92 167.32 150.40 176.84 180.80 144.17 201.71 173.79 138.14 190.01 167.38 176.92 $43.47 $45.14 $46.50 $58.35131.80 $54.47 148.35230.85 $65.41 173.70 237.59 208.80 $68.05 244.08 229.60 309.82 $67.31 246.82 346.26 $87.99 $124.22 359.12 257.26 $126.33 411.63 281.54 $56.23 501.53 376.83 $68.29 625.48 358.84 $65.26 656.81 380.79 $58.85 208.94 683.14 312.37 252.46 408.92 241.84 237.87 379.10 386.81 Pak rates apply Pak to shipments weighing pounds two or less, customs value and isUPS less Express is Pak than selected $100.00 at the time of shipping. 1-800-PICK-UPS® ®

For additional information, refer to page 10

 hipments exceeding the maximum weights (10 KG/22 pounds and 25 KG/55 pounds) willhipments be charged the pounds regular exceeding UPS KG/55 and Worldwide 25 the Express maximum Plusor KG/22 UPS Worldwide weights Express rate. (10 25 21 22 23 24 18 19 20 15 16 17 12 13 14 9 10 11 5 6 7 8 2 3 4 10 KG Box† 25 KG Box† 1 Lbs. Letter* 1 Lbs.** Pak 2 Lbs.** Pak Zones * Available only when the shipper is paying the shipping charges. S † Note: applies Letter rate The only to documents, correspondence and electronic media shipments of no commercial value that do not eight exceed ounces sent in aUPS Express in-house, customs clearance UPS by Supply Chain Solutions. UPS Worldwide Express Guaranteed time-definite delivery countries a.m., p.m. or 10:30 by 12:00 2:00 and p.m. territories. to 117 Delivery is guaranteed in two business days to Canada and for documents to Mexico. From Hawaii and Alaska, three business days to Europe and Latin America. Shipments to Asia are guaranteed in two to three business days from Alaska and three to four business days from Hawaii. Rates include door-to-door delivery with routine, UPS Worldwide Express Plus Express UPS Worldwide Guaranteed delivery a.m., 8:30 by a.m. 9:00 to major a.m. or cities 11:00 countries in 55 and territories. Guaranteed delivery in two business days to Canada and three business days to Europe. From Alaska, two or three business days to Asia. From Hawaii, three or four business days to Asia. Rates include door-to-door delivery with routine, in-house, customs clearance UPS by Supply Chain Solutions. Add $40.00 to the appropriate UPS Worldwide Express rate for each UPS Express Worldwide shipment. Plus Alaska and Hawaii – ExportAlaska Hawaii and ups.com

**UPS Express UPS Worldwide Express 62 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export UPS Worldwide Express®

Zones 81 82 84 901 902 903 904 905 906 907 908 909 911 912 913 26 Lbs. $239.70 $276.69 $285.81 $388.93 $312.38 $449.98 $515.83 $494.65 $730.17 $726.53 $735.64 $386.36 $498.21 $467.78 $386.66 27 254.47 290.02 320.76 403.67 321.81 476.03 543.96 518.20 761.71 851.27 815.99 401.06 525.40 503.72 401.08 28 263.33 299.29 328.50 414.06 330.34 487.23 553.28 534.89 781.40 873.75 838.64 415.54 546.19 517.83 415.72 29 268.08 302.88 333.13 421.78 330.83 498.66 571.59 548.37 809.17 902.01 859.40 428.26 555.91 530.89 428.35 30 273.54 308.27 337.04 430.70 340.22 509.08 585.52 567.17 828.92 926.52 881.24 438.40 570.18 533.80 438.48 31 279.96 316.40 343.79 439.81 350.90 519.44 602.58 586.03 840.65 952.08 922.05 449.69 588.92 559.29 449.78 32 285.75 321.60 345.58 443.95 361.94 524.88 620.77 600.30 870.83 955.20 925.39 461.81 602.47 561.78 461.91 33 291.50 328.11 349.48 464.95 373.20 540.97 635.05 614.06 888.38 997.20 931.77 470.69 615.97 565.33 470.81 34 297.28 333.22 351.72 474.01 384.46 544.23 648.70 615.46 917.83 1,005.52 935.85 480.16 629.96 587.01 480.28 35 302.26 338.59 352.08 491.65 389.70 544.57 663.88 619.08 920.77 1,026.80 956.46 490.37 643.15 588.28 490.63 36 306.27 343.87 352.52 500.22 420.73 548.48 689.22 621.56 937.01 1,033.53 958.79 499.51 664.38 628.85 499.96 37 312.40 350.20 361.35 509.51 437.86 551.51 698.56 631.48 939.78 1,036.96 978.15 508.60 665.24 642.65 508.83 38 316.46 355.03 363.96 514.45 446.50 566.00 716.03 648.11 979.45 1,045.31 995.61 517.61 667.57 655.57 518.04 39 322.16 359.85 370.35 527.66 455.63 580.90 732.67 664.34 1,002.17 1,052.76 1,014.01 527.66 676.00 667.72 527.98 40 328.00 367.05 374.15 536.72 456.54 595.27 732.87 667.03 1,003.07 1,053.70 1,029.99 535.62 677.96 668.90 535.77 41 333.76 369.44 376.54 545.99 465.36 606.59 747.09 690.10 1,019.31 1,054.98 1,046.38 544.47 710.07 671.32 544.60 42 339.22 375.15 385.79 552.97 467.28 608.84 761.36 692.13 1,035.56 1,056.35 1,063.02 553.21 721.88 702.76 553.32 43 343.58 383.06 386.92 564.20 467.77 646.00 775.46 708.82 1,059.22 1,124.69 1,102.80 562.22 763.39 709.64 562.53 44 348.42 389.00 391.18 571.57 476.74 660.10 789.61 716.70 1,082.09 1,132.57 1,107.01 570.68 773.66 726.97 571.19 45 353.83 393.65 402.12 580.29 477.97 670.51 805.15 777.53 1,088.42 1,135.31 1,111.13 579.70 776.31 738.86 579.71 46 357.83 402.24 407.07 589.55 499.93 685.11 830.38 791.29 1,098.39 1,195.33 1,212.95 585.91 777.45 745.82 586.28 47 363.14 406.39 413.88 599.73 507.40 688.24 832.25 805.01 1,121.06 1,195.91 1,230.93 595.41 799.35 763.20 595.63 48 368.04 413.89 419.23 608.67 507.77 702.54 846.47 818.77 1,131.71 1,264.47 1,234.39 604.51 801.27 767.90 604.57 49 372.17 417.88 425.54 617.44 508.10 704.60 860.18 831.97 1,147.48 1,279.44 1,264.96 614.01 813.89 768.51 614.34 50 377.47 422.87 426.04 618.33 510.84 712.97 873.33 833.42 1,163.67 1,303.17 1,269.65 622.72 816.00 775.79 623.13 52 390.38 433.47 431.77 642.79 573.04 743.56 908.34 870.48 1,195.85 1,308.97 1,272.42 633.56 868.99 813.87 640.45 54 395.59 437.18 449.33 656.46 582.47 763.82 923.12 891.14 1,229.16 1,312.91 1,273.14 644.49 909.93 814.39 658.20 56 402.34 445.59 457.84 676.99 603.38 780.75 958.63 896.46 1,261.22 1,371.23 1,314.42 664.72 920.05 843.49 681.25 58 411.35 453.89 466.75 697.52 624.24 804.39 993.25 902.54 1,285.75 1,433.38 1,356.59 685.12 934.56 872.05 704.30 60 421.51 463.97 476.14 720.52 628.66 835.20 1,036.80 904.50 1,319.60 1,466.01 1,356.90 707.95 984.14 944.36 726.85 62 429.49 472.54 483.09 741.40 649.38 872.31 1,069.48 974.75 1,356.62 1,469.10 1,387.98 729.91 1,004.86 958.48 750.45 64 437.46 479.66 487.64 760.86 669.81 879.56 1,114.67 1,007.96 1,398.93 1,528.80 1,419.29 748.39 1,010.93 993.88 774.00 66 443.26 487.28 503.70 780.29 680.64 906.82 1,130.38 1,030.72 1,431.34 1,530.36 1,452.70 767.16 1,037.02 998.35 797.00 68 454.75 495.79 511.98 800.27 700.85 928.52 1,164.43 1,036.70 1,463.60 1,530.64 1,589.61 785.65 1,102.20 1,006.36 820.35 70 461.10 506.72 519.51 819.25 721.37 941.41 1,205.21 1,090.87 1,491.07 1,537.54 1,592.04 804.30 1,130.60 1,034.77 844.15 Note: For additional information, refer to page 10.

ALASKA AND HAWAII RATES Determining the Rate 3 6

UPS Worldwide ExpressUPS Worldwide ALASKA AND HAWAII RATES ® . 81 82 84 901 902 903 904 905 906 907 908 909 911 912 913 81 82 84 901 902 903 904 905 906 907 908 909 911 912 913 $5.45 $5.99 $6.12 $10.38 $10.31 $12.63 $15.20 $15.00 $17.74 $21.77 $22.48 $10.31 $14.90 $13.28 $10.99 763.57 838.52789.35 855.61 870.17816.36 1,454.16 886.04 897.64 1,473.49 1,506.12 1,769.61 916.53 1,524.67 2,129.14 1,556.55 1,830.60 2,085.66 1,546.01 2,203.10 2,485.53 1,894.07 2,160.35 3,023.73 2,278.99 2,571.82 3,148.83 2,248.58 3,128.66 1,444.64 2,660.51 3,259.85 2,085.88 3,264.34 1,494.81 1,858.41 3,371.99 2,159.84 1,537.75 1,546.32 1,924.77 2,234.84 1,592.65 1,991.18 1,647.55 601.74 660.74629.45 674.17 690.03656.46 1,144.78 704.23 720.11 1,162.25683.81 1,195.76 1,391.90 734.71 749.43 1,215.10709.11 1,674.58 1,247.78 1,456.15 764.69 1,645.44 780.24 1,266.63736.31 1,750.73 1,298.49 1,956.75 1,519.52 794.54 1,720.24 810.15 1,319.38 2,382.73 1,826.77 1,350.34 2,045.64 1,581.22 2,477.52 825.02 1,794.99 1,370.92 2,491.09 1,901.03 1,139.53 1,402.25 2,134.54 1,644.74 2,589.22 1,872.93 1,422.25 1,643.10 2,599.15 1,977.05 1,190.19 2,221.45 1,707.83 1,460.24 2,701.59 1,940.57 1,716.21 2,704.92 2,053.13 1,211.35 1,240.70 2,307.97 1,526.64 2,814.02 2,013.20 1,789.32 2,807.92 1,265.30 1,292.36 2,396.76 1,593.00 2,925.43 1,863.54 2,915.58 1,319.15 1,342.72 1,659.41 3,037.58 1,938.04 1,373.90 1,394.37 1,725.76 2,011.38 1,428.80 1,792.00 1,482.85 522.25 574.61527.44 590.17 580.92533.08 598.73 981.69 592.26538.82 601.58 994.96 894.40 599.19544.51 1,015.88 1,167.86 609.38 914.08 603.47548.43 1,434.96 1,032.97 923.72 1,190.42 1,379.25 612.41 609.34575.40 1,214.34 1,458.35 1,736.21 1,041.19 938.81 1,481.78 1,388.18 614.09 631.42 1,239.52 1,899.81 1,404.37 1,774.81 1,041.77 984.07 1,505.00 1,966.17 643.65 1,775.28 1,061.54 1,264.79 1,900.42 1,433.78 1,092.78 1,268.25 1,906.87 1,520.73 1,969.83 971.75 1,775.79 1,113.59 1,523.81 1,977.36 1,478.03 1,376.04 1,329.46 2,001.53 986.16 1,003.86 1,499.42 1,776.38 1,271.26 1,600.03 1,981.89 1,407.01 1,435.54 1,787.37 1,015.70 2,125.50 1,023.42 1,570.74 1,287.43 1,303.89 2,165.49 2,012.98 1,449.86 1,869.60 1,032.25 1,048.85 2,253.29 1,034.36 1,320.46 2,273.14 1,038.82 1,480.32 1,065.30 2,365.22 1,504.74 1,325.92 1,087.72 1,327.53 1,081.90 1,569.66 1,102.95 1,393.88 1,157.10 489.60 535.00495.27 541.08 541.61500.24 882.04 560.01 548.27504.92 791.41 566.56 903.02 554.77510.50 1,033.80 572.30 925.19 811.16 561.89516.13 1,287.98 1,064.35 1,216.36 573.14 941.62 822.27 568.11 1,318.01 1,609.79 1,088.34 1,267.87 574.43 956.23 872.48 1,691.41 1,341.45 1,640.78 1,092.92 1,732.57 1,291.19 974.75 886.98 1,746.17 1,364.82 1,660.35 1,138.74 877.25 1,748.47 1,292.65 887.52 1,755.86 1,388.38 1,241.36 1,683.04 1,142.57 1,825.03 895.90 1,321.28 1,165.29 1,802.21 1,411.54 1,254.20 1,696.12 1,841.39 897.86 1,350.78 911.65 1,193.42 1,806.75 1,280.23 1,720.06 1,842.81 914.35 1,205.63 932.95 1,895.05 1,283.00 1,917.66 931.52 1,222.09 949.60 1,283.52 952.73 1,238.38 966.10 1,357.92 1,254.73 982.65 999.15 478.38 519.92485.07 525.69 528.00 536.51 855.56 860.54 755.29 775.68 986.89 1,011.53 1,250.10 1,255.65 1,105.97 1,215.18 1,570.91 1,578.86 1,609.65 1,678.84 1,662.47 1,724.89 837.04 858.97 1,188.52 1,214.77 1,077.68 1,137.72 884.85 892.20 816.36 897.64 916.53 1,556.55 1,546.01 1,894.07 2,278.99 2,248.58 2,660.51 3,264.34 3,371.99 1,546.32 2,234.84 1,991.18 1,647.55 $465.89 $507.33 $521.46 $836.71 $741.46 $961.00 $1,227.77 $1,105.26 $1,528.58 $1,609.05 $1,642.92 $814.90 $1,135.78 $1,050.61 $864.10 1-800-PICK-UPS®

For additional information, refer to page 10

150 130 135 140 145 115 120 125 100 105 110 94 96 98 88 90 92 80 82 84 86 74 76 78 Zones 72 Lbs. Price Per Price Per Pound Minimum Rate Zones Note: Shipments of More Than 150 Pounds (non-pallet) Pounds 150 Than More of Shipments Alaska and Hawaii – ExportAlaska Hawaii and ups.com UPS Worldwide Express 64 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export UPS Worldwide Express Freight®

Guaranteed delivery by end of business day from/to more than 60 countries and territories. Delivery is guaranteed in two business days to Canada. From Hawaii and Alaska, three business days to Europe and Latin America. From Alaska, two or three business days to Asia. From Hawaii, three to four business days to Asia. Rates include door-to-door and non door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions for palletized shipments of more than 150 pounds.

Door-to-Door

Zones 481 482 484 401 402 403 404 151-999 Lbs. $5.16 $5.51 $5.75 $9.67 $9.22 $11.42 $14.04 (Price per Lb.) 1,000 Lbs. or More 4.77 5.10 5.32 8.95 9.22 10.56 12.99 (Price per Lb.) Minimum Rate 779.16 832.01 868.25 1,460.17 1,392.22 1,724.42 2,120.04

Zones 405 406 407 408 409 411 412 413 151-999 Lbs. $13.37 $17.15 $20.88 $21.87 $9.33 $12.80 $11.92 $9.33 (Price per Lb.) 1,000 Lbs. or More 12.37 15.86 19.31 20.24 8.63 11.84 11.02 8.63 (Price per Lb.) Minimum Rate 2,018.87 2,589.65 3,152.88 3,302.37 1,408.83 1,932.80 1,799.92 1,408.83

Non Door-to-Door: Drop-off, Hold at Location, Drop-off and Hold at Location

Zones 481 482 484 401 402 403 404 151-999 Lbs. $4.79 $5.14 $5.38 $9.31 $8.92 $11.05 $13.67 (Price per Lb.) 1,000 Lbs. or More 4.40 4.73 4.95 8.58 8.92 10.19 12.62 (Price per Lb.) Minimum Rate 723.29 776.14 812.38 1,405.81 1,346.92 1,668.55 2,064.17

Zones 405 406 407 408 409 411 412 413 151-999 Lbs. $13.00 $16.79 $20.51 $21.51 $8.96 $12.43 $11.55 $8.96 (Price per Lb.) 1,000 Lbs. or More 12.00 15.50 18.95 19.87 8.26 11.47 10.66 8.26 (Price per Lb.) Minimum Rate 1,963.00 2,535.29 3,097.01 3,248.01 1,352.96 1,876.93 1,744.05 1,352.96

Notes: – For additional information, refer to page 10. – Door-to-door refers to shipments picked up and delivered to addresses designated by the shipper. – Drop-off refers to shipments that are dropped off at a UPS Worldwide Express Freight Center and delivered to a designated address. – Hold at Location refers to shipments picked up at a designated address and held at a UPS Worldwide Express Freight Center for pickup. – Drop-off and Hold at Location refers to shipments that are dropped off and held at a UPS Worldwide Express Freight Center for pickup. – For UPS Worldwide Express Freight shipments, additional charges may apply to larger pallets. Pallets exceeding maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/media/en/wwef_max_dim.pdf require prior authorization. Refer to page 93 for more information.

ALASKA AND HAWAII RATES Determining the Rate 65

Envelope. ®

409 411 412 413 UPS Worldwide Saver UPS Worldwide 406 407 408 ALASKA AND HAWAII RATES 404 405 ® . 401 402 403 481 482 484 78.0385.97 83.5996.59 91.43 78.58 99.86 86.21 94.18 107.84 97.72 91.27 125.11 95.76 112.65 108.83 131.75 102.22 146.94 122.49 140.67 96.33 114.45 131.09 119.83 145.34 173.70 160.55 181.91 221.52 168.37 184.52 86.88 209.85 98.47 117.62 103.32 117.20 130.84 98.96 114.33 128.72 86.91 99.80 117.64 69.8573.96 70.88 76.80 65.14 68.45 77.70 80.87 69.75 77.06 89.30 91.20 88.45 95.79 86.84 92.60 103.46 129.21 137.22 162.48 142.67 167.67 71.32 76.57 89.25 100.04 83.38 90.01 75.80 84.50 195.70 226.65 237.12 307.85 281.73 352.17 403.59 393.48 610.77 653.80 668.97 298.08 413.25 364.09 344.40 189.69 217.93190.10 232.01 218.14190.30 290.87 232.04 218.57190.73 257.72 291.08 232.36 218.77193.05 341.37 270.44 295.77 233.11 220.38193.37 343.09 273.55 296.65 391.08 233.53 222.05 343.61 273.88 296.98 391.33 235.73 384.83 343.72 274.19 300.89 391.54 385.63 590.03 346.22 276.87 391.86 388.13 602.97 619.84 349.34 392.17 388.34 604.47 635.01 616.51 392.38 388.66 604.89 636.66 292.97 634.36 388.97 605.11 637.97 293.18 401.08 654.93 605.32 639.60 293.39 406.27 656.21 358.42 644.07 293.71 298.00 406.70 665.43 358.75 293.92 307.50 407.00 666.39 358.84 294.23 317.00 407.21 359.05 326.70 409.46 359.37 339.10 359.68 340.40 128.73 145.97157.48 171.27 182.00166.46 202.09 192.65 191.31172.86 184.67 238.25 215.15 197.93179.14 241.04 195.04 255.83 226.82 204.21184.30 260.98 205.17 267.21 243.33 231.16 210.27189.40 295.16 219.75 276.55 306.63 231.63 242.81 217.52 313.27 234.37 286.75 329.54 231.96 276.29 369.64 326.82 242.27 290.42 352.03 320.53 447.80 369.13 328.05 244.29 366.23 336.35 471.94 417.65 338.49 370.74 379.78 349.77 504.62 451.11 200.82 428.30 390.10 351.19 536.04 501.46 236.70 253.55 460.89 374.75 548.83 549.65 254.34 289.49 487.86 229.62 568.26 556.91 263.62 213.70 331.21 520.28 288.87 572.65 273.33 236.78 335.35 533.59 308.38 282.50 254.35 361.02 562.92 323.52 290.72 263.62 373.88 338.10 273.58 388.33 350.62 282.53 357.64 290.90 118.76 134.34122.57 137.22 141.30125.08 178.95 146.15 143.05125.39 150.27 189.14 160.77 143.26125.59 189.01 160.98 197.44 167.48 143.68126.03 206.32 170.41 198.31 193.86 168.37 144.33 218.86 171.38 198.62 210.94 168.58 186.78 232.60 171.70 200.22 228.42 203.25 257.56 235.27 178.77 238.90 218.96 286.99 296.56 235.93 240.04 235.00 327.78 315.47 281.91 240.35 238.67 354.44 341.89 171.23 317.07 240.66 357.11 348.71 181.60 195.19 357.97 365.78 350.19 193.61 212.60 362.17 183.68 357.70 196.60 171.24 229.77 362.50 203.12 197.89 181.71 246.16 363.30 216.34 198.96 193.73 250.31 224.95 196.82 251.72 225.71 200.50 225.91 207.90 221.97 228.45 234.69 297.90 332.94104.02 345.30 111.07115.29 395.79 107.69 128.61 144.87 122.84 482.24 122.75 168.93 601.42 162.59 138.50 631.54 176.35 157.97 656.86 177.12 149.25 300.35 170.74 203.26 393.19 229.18 250.02 364.51 277.20 365.95 249.51 133.70 279.33 161.96 145.56 175.02 139.37 133.78 168.06 162.01 $42.82 $44.10 $45.32 $57.12126.73 $52.19 142.64 $64.31 167.01 200.76 $66.30 220.66 $65.78 237.32 $85.13 247.36 $121.08 270.71 $123.91 $54.58 362.33 $66.11 345.03 $63.13 366.14 $56.50 200.90 242.75 232.53 228.72 Pak rates apply Pak to shipments weighing pounds two or less, customs value and isUPS less Express is Pak than selected $100.00 at the time of shipping. 1-800-PICK-UPS® ®

For additional information, refer to page 10

hipments exceeding the maximum weights (10 KG/22 pounds and 25 KG/55 pounds) willhipments be charged the pounds regular UPS exceeding KG/55 and Worldwide 25 the Available Saver rate. maximum KG/22 only weights when the (10 shipper is 23 24 25 20 21 22 17 18 19 14 15 16 11 12 13 8 9 10 5 6 7 2 3 4 Pak 2 Lbs.** Pak 10 KG Box† 25 KG Box† 1 Lbs. Zones Letter* 1 Lbs.** Pak * S charges. shipping the paying † Note: applies Letter rate The only to documents, correspondence and electronic media shipments of no commercial value that do not eight exceed ounces sent in aUPS Express Guaranteed delivery end by of business more to day countries than 220 and territories. Delivery is guaranteed in two business days Canadato and for documents Mexico. to From Hawaii and Alaska, three business Europe to days and Latin America. From Alaska, two or three business Asia. to days three From Hawaii, four to business Asia. to days Rates include door-to-door delivery withroutine, in-house, customs clearance UPS by Supply Chain Solutions. Alaska and Hawaii – ExportAlaska Hawaii and ups.com

**UPS Express UPS Worldwide Saver 66 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export UPS Worldwide Saver®

Zones 481 482 484 401 402 403 404 405 406 407 408 409 411 412 413 26 Lbs. $235.61 $269.81 $277.84 $380.12 $299.55 $437.22 $497.13 $481.19 $712.66 $708.42 $717.11 $375.20 $485.04 $456.97 $375.39 27 249.95 283.03 311.86 393.60 308.58 462.68 515.84 507.12 738.16 829.53 795.33 389.48 511.71 484.19 389.68 28 258.69 291.89 319.26 404.91 316.72 473.33 534.93 520.37 757.08 852.29 817.59 403.61 531.58 500.77 403.99 29 263.52 295.36 323.96 412.46 317.15 484.43 552.62 533.39 783.87 880.39 837.27 414.47 538.12 513.32 414.47 30 268.68 300.64 327.79 421.14 326.23 494.52 566.19 551.72 803.01 903.27 859.10 424.24 552.01 516.12 424.62 31 275.08 308.49 334.39 430.04 336.51 504.61 584.57 569.66 817.54 928.38 887.02 436.59 570.18 532.98 436.64 32 280.80 313.65 336.30 435.61 347.14 509.97 602.18 584.00 842.67 930.63 902.11 448.28 583.17 544.35 448.69 33 286.52 319.93 340.00 452.87 357.87 525.47 615.97 597.36 861.20 971.89 908.00 457.04 596.27 546.51 457.14 34 292.23 325.09 342.12 463.13 368.49 528.78 629.32 598.71 885.77 980.42 911.11 466.26 609.92 562.87 466.54 35 296.95 330.24 342.49 476.73 373.63 528.93 643.10 599.49 891.10 1,001.15 920.20 476.03 622.79 569.56 476.03 36 300.98 335.41 342.88 489.07 403.36 532.78 659.82 604.66 907.67 1,007.89 930.79 484.79 643.33 607.32 485.04 37 306.92 341.58 351.55 498.20 419.76 535.78 677.72 614.31 910.45 1,010.69 948.67 494.01 647.51 620.09 494.19 38 311.06 346.29 353.57 501.95 428.09 549.93 695.27 630.36 948.81 1,018.96 966.42 502.77 647.93 632.86 503.13 39 316.56 350.88 360.19 514.71 436.88 564.34 709.83 646.26 970.84 1,027.24 990.03 512.22 654.42 644.73 512.31 40 322.28 358.07 363.89 524.79 437.74 578.30 711.06 648.84 971.70 1,027.96 999.91 519.96 656.19 645.74 520.34 41 328.00 360.30 366.27 533.80 446.20 589.22 724.74 671.36 987.41 1,028.41 1,015.85 528.84 690.80 647.75 528.88 42 333.27 368.23 374.98 540.79 448.12 591.38 738.53 673.36 1,003.23 1,029.75 1,038.35 537.15 699.81 677.06 537.36 43 337.53 373.64 376.33 551.60 448.55 627.52 752.21 689.51 1,026.28 1,096.59 1,061.88 545.91 738.95 686.41 546.42 44 342.47 379.36 380.99 558.92 457.01 641.76 766.23 697.30 1,048.24 1,105.45 1,074.28 554.24 748.88 700.25 554.26 45 347.63 383.96 389.30 567.48 458.18 651.40 780.03 756.52 1,054.34 1,107.47 1,078.66 562.99 749.72 714.75 563.11 46 351.66 392.37 395.96 576.39 479.39 665.62 797.23 769.77 1,064.06 1,164.65 1,180.31 568.83 754.08 721.14 568.96 47 356.82 396.30 402.57 586.42 486.57 668.64 807.50 783.13 1,086.05 1,165.99 1,197.86 578.17 777.90 736.00 578.57 48 361.64 403.58 407.84 595.20 486.89 682.46 821.29 796.48 1,096.34 1,232.60 1,198.93 586.81 780.19 742.98 587.27 49 365.68 407.62 413.89 603.65 487.22 684.49 834.63 809.38 1,111.63 1,247.63 1,220.35 596.03 787.85 743.20 596.21 50 370.96 415.08 414.34 606.28 489.79 692.58 847.30 810.78 1,127.23 1,270.73 1,233.59 604.68 790.81 752.14 604.72 52 383.57 423.22 420.40 629.01 549.44 720.17 880.50 847.66 1,159.52 1,274.43 1,235.10 615.23 845.82 781.68 615.42 54 388.73 426.78 436.17 642.52 558.43 742.79 897.19 867.76 1,191.81 1,290.11 1,238.97 625.78 882.43 789.53 631.90 56 395.36 434.98 445.85 662.56 578.48 759.84 929.49 873.29 1,222.91 1,337.10 1,283.81 645.45 894.54 817.89 654.00 58 404.12 443.06 454.47 682.62 598.52 785.12 962.46 878.82 1,246.73 1,384.19 1,317.49 665.01 906.87 846.15 676.10 60 414.12 452.92 463.69 705.15 602.77 812.09 1,003.63 880.42 1,279.67 1,429.40 1,325.23 687.33 954.12 911.17 697.80 62 421.97 461.32 470.24 725.56 622.54 838.00 1,036.48 949.14 1,315.56 1,443.03 1,354.83 708.71 977.14 929.06 720.40 64 429.82 468.17 474.80 744.70 642.22 855.83 1,069.80 981.46 1,356.63 1,488.73 1,385.71 726.91 985.72 958.69 743.10 66 435.54 475.80 488.87 763.64 652.67 881.84 1,095.69 1,003.69 1,387.98 1,490.16 1,410.03 744.89 1,005.74 968.57 765.10 68 446.92 483.87 498.44 783.24 671.90 903.60 1,127.87 1,009.39 1,419.28 1,490.40 1,545.81 762.86 1,069.03 976.45 787.60 70 453.15 494.67 505.85 801.83 691.65 915.36 1,160.11 1,062.21 1,445.89 1,506.81 1,558.98 780.95 1,096.57 1,003.90 810.40 Note: For additional information, refer to page 10.

ALASKA AND HAWAII RATES Determining the Rate 7 6

409 411 412 413 409 411 412 413 UPS Worldwide Saver UPS Worldwide 406 407 408 406 407 408 ALASKA AND HAWAII RATES 404 405 404 405 ® . 401 402 403 401 402 403 481 482 484 481 482 484 $5.36 $5.85 $5.95 $10.16 $9.89 $12.28 $14.74 $14.51 $17.20 $21.11 $21.87 $10.01 $14.46 $12.81 $10.55 723.53 790.02750.22 803.27 818.54 1,372.42776.39 1,363.66 832.97 847.71 1,660.68 1,423.19802.93 1,412.71 862.68 1,990.79 876.21 1,720.65 1,473.97 1,461.79 1,960.28 892.38 2,064.37 1,781.27 1,523.39 2,324.01 1,482.28 2,031.02 2,136.26 1,841.75 2,857.08 2,410.02 2,103.51 2,209.77 2,954.83 2,960.24 1,353.30 2,493.85 2,175.50 3,064.17 1,950.83 3,063.06 1,402.14 2,579.79 1,732.52 3,170.68 2,022.96 1,423.60 3,165.16 1,450.86 1,796.61 3,279.92 2,095.19 1,476.30 1,500.81 1,859.03 2,167.54 1,529.00 1,921.33 1,581.70 564.90 619.23591.35 626.69 644.95 1,069.60618.12 1,067.74 656.38 673.67 1,293.74 1,120.47644.99 1,114.33 685.62 1,551.36 702.89 1,354.62 1,170.34671.86 1,164.90 1,529.45 715.39 1,623.76 731.64 1,415.95 1,221.15696.74 1,812.89 1,214.41 1,602.25 744.44 1,697.52 760.83 1,477.51 1,270.87 2,229.51 1,897.44 1,264.93 1,675.04 773.66 1,771.28 2,307.04 1,538.49 1,321.65 2,334.92 1,055.79 1,983.62 1,314.39 1,747.84 1,843.41 2,416.80 1,599.31 1,522.24 2,438.86 1,105.99 2,069.81 1,820.62 1,351.52 1,917.10 2,524.26 1,593.58 1,110.90 2,544.81 1,155.20 2,154.03 1,889.61 1,415.80 2,631.50 1,664.58 1,162.90 2,648.30 1,204.30 2,238.09 1,478.78 2,738.54 1,735.36 1,214.70 2,751.69 1,254.29 1,541.62 2,847.99 1,807.37 1,266.40 1,303.26 1,605.77 1,879.72 1,319.00 1,668.55 1,371.70 512.80 560.92518.19 573.71 567.07523.80 960.68 583.00 578.20529.40 857.62 973.85 585.78 584.97 1,135.61534.89 876.44 994.25 593.32 1,392.06 589.17 1,157.45 1,010.93538.01 885.64 1,343.01 596.21 1,414.94 594.88 1,180.69 900.05 1,018.95 1,683.70 1,205.35 1,351.63 597.93 1,437.59 943.45 1,850.73 1,019.49 1,460.25 1,720.88 1,229.76 1,367.41 1,017.84 1,897.96 1,233.25 1,396.14 1,850.97 1,475.49 1,721.40 943.41 1,477.52 1,721.92 1,918.17 1,439.19 1,856.29 1,334.59 1,459.33 1,949.43 957.67 1,722.45 1,920.63 1,233.33 1,364.67 1,733.12 1,929.12 2,083.86 974.75 975.10 1,249.24 2,125.19 993.74 1,392.21 1,965.29 1,004.41 990.90 1,406.21 2,199.26 1,265.15 1,008.36 1,006.90 1,435.62 1,281.27 1,022.70 1,459.43 1,286.43 1,038.60 1,288.37 1,058.90 480.96 522.22486.56 529.77 528.73491.61 863.30 542.91 535.23496.10 758.85 880.96 551.60 541.62 1,005.22501.59 777.69 902.14 557.21 1,249.42 548.47 1,034.90507.20 788.39 1,184.48 921.58 557.99 1,278.91 558.23 1,058.23 1,561.00 836.56 1,234.56 935.89 561.02 1,301.57 1,070.61 1,657.72 1,590.97 850.39 1,257.36 954.03 1,324.10 1,697.33 1,095.22 1,699.99 1,610.00 850.92 1,258.58 851.73 1,346.87 1,713.83 1,110.99 1,709.81 1,631.89 1,203.81 1,286.55 869.81 1,369.52 1,755.90 1,749.35 1,136.98 1,644.61 1,216.45 1,315.26 871.84 1,796.84 875.20 1,774.41 1,160.52 1,667.70 1,241.63 883.50 1,815.16 895.70 1,813.73 1,169.69 1,244.36 903.92 1,856.10 911.60 1,185.49 1,244.83 924.83 927.40 1,201.63 1,317.04 943.40 1,217.43 959.20 470.07 507.53476.58 511.90 515.50 837.31 522.33 724.22 842.19 959.55 743.67 1,212.87 983.61 1,076.93 1,218.25 1,523.17 1,183.26 1,584.44 1,530.94 1,628.73 1,626.41 812.56 1,667.28 1,152.68 833.76 1,045.69 1,178.07 849.50 1,114.13 856.50 802.93 876.21 892.38 1,523.39 1,482.28 1,841.75 2,209.77 2,175.50 2,579.79 3,165.16 3,279.92 1,500.81 2,167.54 1,921.33 1,581.70 $457.74 $495.31 $507.75 $818.96 $710.92 $934.50 $1,190.10 $1,076.20 $1,482.90 $1,547.33 $1,594.93 $791.07 $1,101.58 $1,019.35 $829.50 1-800-PICK-UPS®

For additional information, refer to page 10

145 150 130 135 140 115 120 125 100 105 110 92 94 96 98 86 88 90 80 82 84 74 76 78 Zones 72 Lbs. Price Per Price Per Pound Minimum Rate Zones Note: Shipments of More Than 150 Pounds 150 Than More of Shipments Alaska and Hawaii – ExportAlaska Hawaii and ups.com UPS Worldwide Saver 68 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export UPS Worldwide Expedited®

Guaranteed delivery by end of business day to more than 220 countries and territories. Delivery is guaranteed within three business days to most destinations in Canada and within four business days to Mexico. To major destinations in Europe, within four to five business days. To Latin America, within five or six business days. To Asia from Alaska, within three or four business days. To Asia from Hawaii, within five to seven business days. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions.

Zones 71 72 74 631 632 633 634 635 636 637 638 639 641 642 643 1 Lbs. $73.60 $78.36 $74.76 $89.39 $80.39 $101.92 $97.50 $92.56 $113.45 $111.15 $101.86 $82.58 $99.19 $93.51 $82.59 2 78.40 86.08 81.98 102.29 90.21 116.81 116.45 109.95 139.12 137.57 130.96 93.89 111.48 107.97 96.70 3 87.29 93.54 93.69 117.78 102.60 131.00 132.02 125.24 166.18 163.49 148.92 110.70 125.62 121.80 111.35 4 92.98 103.28 96.98 136.24 114.46 146.62 150.17 140.96 194.00 203.80 181.11 124.07 139.73 132.69 125.40 5 104.20 119.16 111.30 157.83 124.25 167.99 166.35 163.97 213.31 234.21 207.39 152.02 160.33 155.92 152.03 6 107.83 122.54 121.83 166.95 138.80 178.41 184.90 179.38 243.67 255.45 238.41 163.98 178.90 169.81 164.14 7 110.39 127.47 132.21 177.52 148.60 191.27 201.02 195.16 273.84 285.19 249.75 170.09 194.61 190.14 170.10 8 116.25 131.74 143.10 187.07 152.44 203.41 212.43 210.17 311.69 295.14 281.41 183.27 213.50 199.02 183.44 9 117.60 136.49 147.52 189.76 160.49 215.98 225.82 224.04 336.63 326.45 322.55 184.81 228.72 208.18 184.99 10 119.27 137.72 148.90 190.52 162.63 222.04 228.82 227.73 339.78 327.41 324.22 189.62 239.52 214.07 193.20 11 119.51 138.04 158.22 191.32 169.60 224.63 230.19 228.87 347.57 337.93 331.48 190.83 241.73 216.13 203.65 12 121.28 138.99 161.18 192.22 172.05 226.58 230.67 231.04 354.64 345.49 343.61 191.60 243.21 218.22 209.20 13 137.21 161.28 172.73 221.16 182.97 245.91 291.16 252.55 417.21 381.35 386.46 221.90 267.56 266.28 225.70 14 141.86 166.31 173.00 235.10 190.15 269.38 306.68 295.79 445.45 407.57 418.54 226.57 300.09 284.91 233.95 15 146.56 173.80 178.82 239.86 203.12 279.30 324.07 308.13 456.33 439.34 434.32 241.19 315.40 295.21 243.65 16 153.35 178.46 184.46 259.40 212.93 292.19 337.79 328.60 474.74 466.08 435.44 243.80 336.69 308.02 257.05 17 154.61 179.49 190.21 260.62 218.15 298.41 350.35 333.95 497.19 484.55 440.87 256.18 348.54 319.79 266.30 18 158.65 183.87 198.02 264.61 226.95 306.74 357.15 345.19 530.47 496.23 475.46 258.71 355.33 324.50 272.05 19 162.70 188.36 208.73 265.53 234.51 320.14 369.34 355.51 549.85 523.08 515.38 271.45 374.02 334.23 283.30 20 166.74 192.95 213.10 265.69 242.13 320.26 370.00 356.43 551.66 542.30 518.80 280.95 382.22 341.55 291.15 21 175.99 204.12 213.60 270.87 250.95 328.05 373.38 360.84 565.18 550.80 535.80 282.10 385.12 344.28 303.10 22 177.25 208.25 218.07 271.38 253.68 328.43 374.10 363.71 577.19 559.46 547.46 282.22 387.20 344.62 311.25 23 178.35 209.40 218.81 280.26 257.04 329.25 375.31 367.59 577.46 563.80 564.67 282.54 391.09 344.90 319.35 24 181.92 210.05 219.17 284.92 258.24 330.78 375.93 368.50 578.26 600.43 568.62 282.92 392.96 345.44 324.70 25 185.53 214.68 222.48 287.43 264.39 332.15 378.43 369.33 583.32 617.99 578.27 283.60 396.50 349.24 332.20 26 194.77 225.45 240.13 346.39 282.22 409.06 450.45 419.13 641.71 662.48 620.15 336.08 461.51 408.53 342.90 27 198.42 238.27 240.68 363.86 292.99 434.68 473.80 426.87 658.63 692.13 643.65 352.08 472.82 434.27 352.38 28 205.65 239.79 247.47 377.02 295.03 445.66 491.00 468.37 669.51 711.31 666.94 356.99 503.80 443.99 360.20 29 209.04 240.32 248.64 379.20 298.04 453.90 507.14 484.99 704.20 740.45 688.21 369.39 515.45 484.97 369.72 30 209.36 250.48 257.06 379.48 304.02 461.90 518.92 492.08 709.76 757.23 690.45 380.97 530.08 490.45 381.01 31 213.99 250.55 261.01 383.94 313.07 468.62 538.01 498.40 755.33 776.40 713.43 388.59 537.22 495.80 388.95 32 218.67 260.84 262.62 389.61 328.00 477.04 543.59 503.25 770.65 781.68 716.78 396.29 539.81 496.43 396.45 33 223.30 266.10 264.23 397.58 334.17 489.15 554.20 509.27 777.29 799.81 720.62 405.35 560.96 509.71 405.36 34 227.93 266.82 270.13 398.73 339.47 501.12 564.75 510.53 778.75 801.69 721.42 417.37 581.32 514.59 417.59 35 232.55 271.13 270.72 398.95 345.63 501.93 576.60 511.36 780.77 801.96 721.73 425.12 593.47 517.42 425.49 Note: For additional information, refer to page 10.

ALASKA AND HAWAII RATES Determining the Rate 9 6

642 643 641 UPS Worldwide ExpeditedUPS Worldwide ALASKA AND HAWAII RATES ,077.46 1,164.70 1,129.34 646.10 879.70 719.00 646.21 ® 633 634 635 636 637 638 639 632 . 631 71 72 74 1-800-PICK-UPS® 376.35 423.43 361.35 585.48 527.44 757.17 866.98 806.79 1 386.96 431.16 367.24 596.09 538.34 769.53 872.85 815.24 1,078.09 1,187.66 1,145.50 656.92 890.08 720.43 657.07 241.80 281.08 277.40 399.47 356.28 504.96 603.02 512.28 788.01 839.10 724.78 436.00 614.74 575.54 436.33 396.90 441.46 373.10 596.71 547.99 771.77 878.77 820.55 1,084.27 1,189.35 1,149.49 667.69 911.46 723.75 667.93 246.36 286.34 277.89 400.43 362.38 526.27 624.63 521.82 812.26 843.14 779.67 447.56 617.13 582.70 447.71 401.69 451.69 378.93 597.34 558.22 777.19 884.63 829.44 1,089.91 1,210.81 1,158.39 678.52 913.22 728.10 678.53 251.04 289.96 280.72 420.20 368.87 541.22 636.70 559.35 855.05 845.66 781.96 453.10 620.35 591.78 453.21 404.92 454.48 384.81 607.95 567.66 780.99 890.56 840.87 1,092.27 1,211.32 1,159.80 689.45 917.22 729.87 689.60 255.66 299.44 281.15 422.14 375.30 547.32 640.37 590.31 856.20 865.54 785.10 458.50 620.99 595.30 458.75 408.19 456.12 394.51 613.56 576.02 784.78 896.43 846.18 1,099.77 1,216.07 1,167.26 697.20 923.96 733.13 697.50 260.34 300.24 282.06 422.44 380.27 548.33 655.33 596.08 857.89 869.50 788.90 465.50 655.04 608.23 465.68 411.51 457.77 401.79 619.18 591.26 786.98 902.30 853.62 1,102.19 1,252.40 1,170.60 711.04 926.62 736.51 711.16 264.97 304.65 283.02 423.90 384.07 564.40 658.60 602.97 870.95 893.88 807.71 470.12 664.27 613.13 470.39 414.79 459.30 402.38 626.92 592.78 792.32 908.17 862.24 1,102.79 1,260.12 1,175.46 721.88 927.63 743.02 721.89 269.71 310.25 285.07 454.70 389.38 571.61 673.83 611.80 877.87 902.96 852.74 478.55 673.40 615.22 478.73 418.00 460.96 409.00 627.93 601.13 794.50 914.09 870.81 1,103.43 1,266.57 1,226.96 732.74 933.46 751.49 732.80 274.34 314.61 287.10 463.89 394.26 585.85 683.09 620.57 900.41 904.30 872.35 482.71 677.91 638.20 482.91 421.28 461.87 426.26 636.04 609.55 799.98 919.95 872.13 1,110.99 1,275.98 1,227.62 743.53 985.63 751.95 743.54 279.01 318.96 289.62 468.49 399.18 586.19 694.60 642.86 903.78 911.54 891.48 492.90 691.68 652.17 493.14 424.61 462.44 428.10 643.93 624.37 801.19 925.88 873.13 1,111.94 1,279.86 1,228.68 754.40 996.88 760.98 754.45 283.62 322.86 294.65 469.72 404.91 592.80 701.03 662.58 905.60 957.21 899.58 498.38 700.63 657.78 498.50 289.73 326.02 298.47 469.86 413.04 600.85 703.80 678.64 918.02 958.97 900.65 504.08 702.98 666.81 504.09 292.20 335.20 301.96 483.19 421.24 617.43 712.61 687.96 965.63 1,005.89 930.76 506.87 722.23 669.07 506.97 295.59 335.98 306.06 488.86 421.57 620.53 728.12 688.42 995.03 1,012.33 934.81 508.63 727.65 670.89 511.20 299.43 340.33 306.48 494.66 425.37 621.82 738.56 700.29 995.93 1,013.24 936.62 514.11 730.68 673.96 518.55 310.31 354.50 312.99 500.87 441.36 667.32 762.03 718.49 1,031.43 1,035.50 1,017.60 532.33 758.11 687.09 532.60 316.13 358.88 315.69 517.42 447.12 677.45 777.17 729.90 1,044.36 1,060.26 1,025.09 534.16 773.02 693.66 540.45 323.46 366.95 322.33 519.98 457.04 685.51 791.94 738.57 1,045.27 1,088.75 1,046.46 547.27 787.71 698.18 550.70 330.73 374.18 328.85 522.56 466.96 694.08 809.66 748.49 1,046.13 1,109.34 1,048.60 564.75 802.46 699.22 564.98 338.20 394.08 329.55 551.70 475.58 702.99 821.11 759.27 1,046.83 1,118.90 1,049.52 583.66 816.44 701.96 584.13 346.83 398.92 340.27 557.90 485.82 705.81 835.99 767.83 1,056.37 1,119.47 1,050.00 602.63 832.31 705.57 602.80 357.95 404.43 343.78 563.96 501.35 705.99 849.31 781.27 1,056.96 1,121.07 1,050.65 613.57 833.35 709.68 613.68 364.55 408.35 349.66 574.29 506.91 746.97 852.85 782.69 1,057.60 1,151.50 1,096.40 624.45 835.84 711.97 624.47 368.73 415.80 355.54 579.85 517.09 756.24 860.20 795.51 1,073.37 1,160.54 1,101.59 635.27 861.23 716.60 635.43 $237.17 $275.99 $272.32 $399.22 $350.98 $502.20 $600.54 $511.89 $781.69 $808.78 $722.01 $432.41 $603.61 $551.03 $432.62

For additional information, refer to page 10

Zones 36 Lbs. 70 72 37 74 38 76 39 78 40 80 41 82 42 84 43 86 44 88 45 90 46 47 48 49 50 52 54 56 58 60 62 64 66 68 Note: Alaska and Hawaii – ExportAlaska Hawaii and ups.com UPS Worldwide Expedited 70 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Export UPS Worldwide Expedited®

Zones 71 72 74 631 632 633 634 635 636 637 638 639 641 642 643 92 Lbs. $427.94 $462.96 $434.14 $656.53 $626.26 $801.78 $931.75 $884.92 $1,124.75 $1,305.91 $1,275.15 $765.23 $1,004.38 $762.12 $765.28 94 431.16 463.58 435.53 670.54 634.61 802.30 937.67 889.06 1,125.33 1,323.02 1,289.31 775.99 1,005.12 771.51 776.05 96 434.49 464.15 444.96 677.33 643.02 802.83 943.54 895.13 1,125.86 1,338.29 1,292.00 786.88 1,022.80 780.53 786.98 98 435.67 464.77 446.07 677.85 651.43 803.36 949.41 901.42 1,127.40 1,349.08 1,297.18 796.23 1,027.87 790.08 796.56 100 436.21 465.34 480.33 678.38 657.29 803.88 954.33 917.52 1,178.81 1,365.68 1,298.41 805.01 1,047.99 803.73 805.05 105 460.21 490.05 505.29 712.37 691.48 846.47 1,003.91 963.96 1,241.25 1,434.49 1,357.06 844.89 1,097.63 829.90 844.90 110 482.09 513.31 529.34 746.20 724.42 886.73 1,051.62 1,004.45 1,300.33 1,501.90 1,422.02 884.39 1,136.67 854.53 885.23 115 503.34 536.70 553.40 780.19 757.32 927.03 1,099.45 1,032.23 1,357.90 1,567.09 1,486.77 922.29 1,197.13 882.02 922.66 120 525.22 560.01 577.45 814.01 790.21 967.29 1,147.28 1,075.22 1,416.87 1,631.15 1,551.02 961.66 1,248.79 917.85 961.74 125 547.10 583.28 601.44 848.00 823.22 1,007.65 1,195.11 1,130.63 1,475.83 1,684.50 1,615.42 1,000.07 1,295.83 955.00 1,000.16 130 568.98 606.66 624.92 881.82 856.11 1,049.80 1,242.83 1,149.09 1,534.86 1,750.84 1,680.22 1,031.95 1,342.88 996.77 1,032.38 135 590.28 629.99 648.91 915.82 889.00 1,087.69 1,289.18 1,180.63 1,592.43 1,801.11 1,744.47 1,069.99 1,378.87 1,038.61 1,070.47 140 612.16 653.31 672.97 949.63 921.95 1,126.16 1,336.84 1,216.18 1,651.34 1,869.16 1,809.55 1,108.09 1,427.24 1,076.67 1,109.14 145 633.98 676.64 696.95 983.29 943.24 1,163.23 1,383.46 1,225.42 1,710.31 1,937.88 1,874.13 1,145.22 1,475.67 1,112.44 1,145.60 150 655.86 699.96 720.95 1,015.52 972.24 1,205.27 1,430.03 1,232.91 1,769.28 2,005.87 1,938.60 1,182.17 1,523.92 1,152.67 1,183.17

Shipments of More Than 150 Pounds

Zones 71 72 74 631 632 633 634 635 636 637 638 639 641 642 643 Price Per $4.38 $4.67 $4.81 $6.78 $6.49 $8.04 $9.54 $8.22 $11.80 $13.38 $12.93 $7.89 $10.16 $7.69 $7.89 Pound Minimum 655.86 699.96 720.95 1,015.52 972.24 1,205.27 1,430.03 1,232.91 1,769.28 2,005.87 1,938.60 1,182.17 1,523.92 1,152.67 1,183.17 Rate Note: For additional information, refer to page 10.

ALASKA AND HAWAII RATES Determining the Rate 71

Shipment Pricing Shipment

® ­

, ® to 102. forms _ Visit ups.com/importing Visit ups.com/international Visit ups.com/intl Visit ups.com/paperlessinvoice Visit ups.com/tradeability Call 1-800-782-7892 riate price per pound as shown under p For shipments weighing 150 pounds or or pounds 150 weighing shipments For less, locate the rate for the total weight of the shipment on the appropriate chart.rate determineTo the rate for a shipment pounds, 150 than more weighing multiply thetotal weight (rounded to the next whole pound) the by appro designations weight shipment the pounds.above 150 The amount billed will be the result of this calculation or the minimum rate shown, whichever greater. is UPS for international services, All rates include routine, in-house, customs brokerage. For more information on customs brokerage for import shipments, refer to pages 98

, UPS Worldwide Express , UPS Worldwide ®

and UPS Worldwide Expedited UPS and Worldwide ®

services ® services ®

Invoice ® ent will be charged the export charged be will ent ­m , UPS Worldwide Saver , UPS Worldwide Send Commercial Invoices andother customs documents electronically, saving time and paper and time saving electronically, documents Harmonizer, landed cost and compliance tools compliance and cost landed Harmonizer, Useful Information – International Shipping International InformationUseful – Import/Export Support trade and shipping international on Information Shipping Forms documents Import/export TradeAbility UPS Service Customer International Assistance international with shipments Import Control UPS UPS Paperless UPS Take control of your imports your of control Take ® rate (Origin Country Export Rates). the When payer of the shipping charges is located in the destination country, the shipment will be charged the import rate (Destination Country Import Rates). If the destination country does not have import rates, the shipment will be charged the export rate (Origin Country Export When Rates). the payer of the shipping charges is located in a third destination nor origin (neither country the charged shipment be will country), the Origin Country Export Rates, except as otherwise agreed to UPS by and the party. contracting Unless otherwise specified at the time billed are shipping,of charges shipping to the shipper. In the event of non- payment consignee by or third party, the charges are billed to theshipper. ship , UPS Worldwide Express NA1 Express , UPS Worldwide ®

®

ship-

® Internet Shipping, Internet ® For shipments processed Envelopes, the UPS 10 1-800-PICK-UPS® ® or UPS CampusShip ®

Developer Kit or a UPS ReadyDeveloper Note: ® ents for shipment pricing prior to prior to pricing shipment ents for

­m the UPS ping systems, UPS 2. For2. shipments processed with What Qualifies What multiple of consists shipment The 1. packages, using the same service, shipped on the same day to a single consignee. WorldShip Shipment pricing is advantageous because rates are based on the total weight of a shipment, notthe sum of the rates for each package in a shipment. UPS Worldwide Express Plus Express UPS Worldwide Alaska and Hawaii – Import Alaska Hawaii and ups.com UPS Worldwide Express Freight Express UPS Worldwide UPS Express UPS What Does Not Qualify Shipment pricing does not apply to solution that supports full international international supports full that solution service,Services or a UPSWorldwide Waybill. in order to obtain thebest rate, cus- aggregating for responsible are tomers ship requesting labels (UPS Developer Kit – Shipping API does not run End of Day). withUPS Developer Kit – Shipping API, If the payer of the shipping charges For multiple-package shipments, total total shipments, multiple-package For the billable weight of all packages in the shipment. Refer to pages 7 to 9 for instructions on calculating dimensional weight. is located in the origin country, the Rates Rates are based on the total billable weight of all packages in the shipment. weight actual package’s each Compare to its dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. KG Box orKG the UPS Box; KG they 25 are shipments. separate considered each ShipmentPricing 72 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Import UPS Worldwide Express®

UPS Worldwide Express Plus® Guaranteed delivery by 8:30 a.m. to major cities in Alaska. Delivery from more than 185 countries and territories. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions. Add $40.00 to the appropriate UPS Worldwide Express rate for each UPS Worldwide Express Plus shipment. Not available for shipments to Hawaii. UPS Worldwide Express NA1® Overnight delivery to Alaska and Hawaii from select cities in Germany and the United Kingdom. Guaranteed delivery by 12:00 p.m. to Alaska where UPS Worldwide Express service is available. UPS Worldwide Express rates apply, which include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions. Service requires an early pickup at origin. UPS Worldwide Express Guaranteed delivery by 12:00 p.m. to major business centers in Alaska and next business day from Canada and Mexico to Alaska. From Asia, Europe and Latin America, delivery is within one or two business days to Alaska. Delivery from more than 185 countries and territories. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions. Not available for shipments to Hawaii.

Letter/Document

Zones 91 94 951 952 953 954 955 956 957 958 959 961 962 963 Letter* $52.70 $47.55 $82.16 $65.79 $91.96 $67.86 $93.05 $63.52 $88.63 $94.54 $64.79 $72.46 $58.78 $75.50 1 Lbs. 73.54 54.74 101.50 82.15 121.81 88.40 120.18 81.36 110.98 122.34 91.96 88.74 76.83 98.60 2 76.88 55.09 103.01 83.25 122.10 91.80 152.04 101.62 131.41 153.08 95.42 104.85 83.50 114.10 3 100.00 71.16 141.38 116.20 170.94 129.46 232.07 135.58 186.01 220.60 134.21 135.17 127.94 150.00 4 109.08 77.92 159.47 129.05 189.60 146.15 265.47 155.58 206.22 265.38 152.04 151.99 147.54 166.00 5 120.09 84.45 178.80 140.83 208.33 163.28 300.78 177.80 234.86 300.06 165.96 176.55 162.19 182.60 6 133.71 90.76 193.57 154.13 228.84 178.53 339.90 197.45 256.27 335.12 181.93 191.22 180.11 200.40 7 139.05 95.70 204.57 166.66 246.73 194.00 375.55 214.49 279.35 370.99 197.37 206.39 197.14 218.60 8 149.91 99.56 217.67 179.70 262.61 210.15 411.25 235.04 301.65 401.74 213.22 223.94 212.97 236.00 9 157.43 105.73 229.85 190.50 280.80 226.55 444.95 254.69 321.08 437.29 229.75 241.58 229.13 251.30 10 166.73 110.81 241.52 202.67 297.72 245.22 481.21 273.46 344.30 481.09 247.04 260.21 245.46 269.40

Non-document

Zones 91 94 951 952 953 954 955 956 957 958 959 961 962 963 1 Lbs. $85.35 $58.71 $131.55 $89.12 $152.89 $109.78 $161.87 $101.10 $151.86 $161.09 $109.08 $116.97 $102.79 $131.30 2 96.60 66.72 149.72 107.18 174.68 129.72 198.75 121.29 175.06 195.63 129.21 136.89 117.74 149.00 3 107.72 74.39 164.75 119.52 192.53 149.86 234.63 139.40 202.13 232.72 146.33 154.57 133.80 165.40 4 118.15 80.51 184.36 132.07 218.26 169.89 270.96 160.38 230.73 265.97 161.79 172.15 149.62 181.70 5 128.60 87.17 198.73 144.40 237.66 189.04 306.29 182.14 254.09 300.14 176.58 189.87 164.47 197.60 6 139.50 92.86 213.86 155.64 253.76 208.40 342.04 200.69 275.09 335.24 192.48 208.11 181.51 213.20 7 145.18 97.97 225.72 167.54 269.64 227.66 377.16 220.63 296.09 376.96 207.27 223.99 197.99 229.20 8 154.48 102.97 237.49 179.83 289.57 243.93 415.45 238.14 319.95 402.08 220.50 241.32 214.48 244.30 9 163.33 108.75 249.36 190.88 309.71 260.20 449.36 256.10 341.02 447.60 234.52 256.50 231.19 257.70 10 174.68 114.87 260.24 202.84 327.68 276.68 481.62 273.72 364.25 493.68 249.08 271.02 247.78 272.80 *The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

ALASKA AND HAWAII RATES Determining the Rate 3 7

961 962 963 UPS Worldwide ExpressUPS Worldwide 958 959 1,043.18 514.61 564.62 631.31 591.80 ALASKA AND HAWAII RATES 956 957 955 ® ,060.69 595.26 820.59 1,061.86 526.51 574.53 632.62 600.50 . 91 94 951 952 953 954 343.12 241.87 517.28 475.06 747.49 669.00 1 185.65 122.13 281.43 220.21 358.50 298.84 526.36 298.24 403.39 520.77 270.90 292.43 277.10 299.80 347.33 246.21 525.25 484.09 761.01 683.82 1,079.13 606.31 830.68 1,090.07 533.18 585.47 644.43 611.70 197.01 130.24 293.78 235.72 388.13 322.67 562.85 314.14 425.61 562.01 289.22 306.85 296.01 313.90 352.20 250.78 533.01 493.35 769.31 697.06 1,100.21 617.79 840.22 1,099.36 546.52 600.68 661.61 620.30 207.91 134.25 304.56 246.29 397.87 337.86 589.79 327.69 445.91 587.22 303.23 323.14 311.97 328.20 355.50 255.13 540.87 502.49 780.32 711.09 1,118.01 627.94 849.40 1,118.05 553.97 611.71 668.07 626.80 215.07 139.26 314.58 257.19 413.91 356.38 616.17 347.40 465.76 615.76 314.01 335.35 328.04 343.30 221.21 145.84 324.27 267.66 431.91 367.80 642.10 359.08 488.32 638.85 324.91 347.22 344.54 357.80 363.89 263.92 556.27 520.33 810.08 737.81 1,152.23 649.57 876.73 1,158.60 573.43 631.43 691.70 644.00 229.04 150.51 335.16 278.23 448.38 384.21 669.03 367.36 508.16 664.21 335.25 359.99 360.06 372.30 368.99 268.27 563.79 528.70 817.09 761.72 1,170.67 660.39 887.16 1,174.12 584.33 641.92 703.52 652.80 235.63 155.20 345.07 288.70 465.41 397.85 688.62 378.91 527.10 685.44 342.38 368.57 375.91 386.30 372.30 271.38 571.56 538.50 822.98 770.92 1,200.98 672.20 896.12 1,196.20 607.46 652.17 715.22 663.80 242.22 157.76 354.87 299.04 492.46 412.71 714.33 388.67 547.41 710.92 353.94 380.08 391.76 401.10 376.38 277.40 579.19 546.32 832.98 785.06 1,206.44 683.13 906.32 1,211.40 616.58 661.97 746.66 672.60 249.72 162.22 363.36 309.62 500.53 431.45 739.38 400.56 561.92 731.93 363.84 393.61 409.15 413.10 381.72 280.36 586.84 557.89 843.05 797.60 1,230.81 694.29 923.79 1,241.67 620.35 672.34 754.89 681.30 254.49 167.00 374.47 319.75 528.03 442.42 762.97 412.42 586.19 755.24 372.50 404.57 422.80 427.40 385.91 286.20 592.30 568.75 852.47 812.06 1,254.21 704.33 934.23 1,248.78 623.69 683.04 755.89 687.30 260.73 171.58 382.85 330.44 535.04 457.48 783.56 423.52 605.81 789.65 380.51 415.87 436.36 441.50 389.19 290.44 602.34 574.52 865.93 823.94 1,272.21 715.69 944.09 1,267.57 628.69 696.45 774.87 698.60 266.87 176.92 392.44 340.02 551.02 468.90 801.36 437.50 620.66 797.05 389.62 425.82 450.35 455.50 393.18 292.60 607.48 581.24 875.91 838.69 1,290.99 726.74 953.27 1,286.27 635.81 706.36 780.36 704.60 271.53 183.09 403.43 350.27 568.50 477.28 816.52 447.71 639.94 808.41 393.42 430.75 466.42 466.00 397.83 296.46 617.52 590.60 882.70 852.45 1,307.91 736.66 963.71 1,335.77 646.82 719.88 788.05 716.00 276.87 184.63 411.03 353.10 579.37 488.24 819.97 453.19 654.68 826.38 399.32 436.29 475.86 478.20 283.46 192.63 422.39 370.64 600.28 515.13 859.25 475.60 679.18 856.26 416.98 458.26 495.96 493.10 288.11 197.86 433.42 381.00 618.11 530.55 878.11 484.74 696.87 875.07 428.44 471.67 509.53 506.00 294.48 203.21 443.02 391.02 645.49 543.97 896.53 494.54 714.34 893.65 437.22 481.57 522.44 518.60 300.05 208.44 451.12 400.94 661.31 558.50 917.12 506.68 730.10 912.35 447.12 492.40 540.71 530.00 305.84 213.57 460.61 410.95 664.98 572.90 934.69 517.27 745.52 933.66 456.34 502.65 550.12 541.20 311.52 214.68 470.21 420.20 676.81 589.45 953.29 529.02 759.13 952.57 467.91 513.80 562.92 551.00 317.13 219.26 477.97 429.35 698.83 603.83 971.76 540.62 770.81 971.16 482.59 526.64 573.65 559.60 322.69 224.38 484.19 438.50 709.66 619.59 1,004.76 553.78 782.26 987.21 491.48 535.21 587.76 567.80 331.77 229.39 491.95 447.63 716.62 629.03 1,006.26 562.25 792.81 1,005.90 501.49 543.67 600.62 576.50 335.62 232.06 501.01 456.66 730.91 644.65 1,024.25 572.96 802.11 1,024.37 501.83 550.54 623.40 585.30 339.49 237.53 509.31 465.92 741.97 656.54 1,042.70 583.77 811.52 1-800-PICK-UPS® $182.92 $118.65 $271.90 $213.47 $345.86 $291.46 $506.52 $287.04 $382.97 $507.75 $262.65 $285.83 $263.77 $285.60

For additional information, refer to page 10

Zones 11 Lbs. 37 12 38 13 39 14 40 15 41 360.94 259.36 548.51 511.29 800.02 724.23 1,134.40 638.64 867.43 1,136.62 566.43 622.19 682.50 635.40 16 42 17 43 18 44 19 45 20 46 21 47 22 48 23 49 24 50 25 26 27 28 29 30 31 32 33 34 35 36 Note: Non-document Alaska and Hawaii – Import Alaska Hawaii and ups.com UPS Worldwide Express 74 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Import UPS Worldwide Express®

Non-document

Zones 91 94 951 952 953 954 955 956 957 958 959 961 962 963 52 Lbs. $409.18 $309.38 $632.81 $607.34 $902.52 $880.74 $1,345.40 $754.94 $990.70 $1,355.12 $668.94 $737.46 $827.79 $730.70 54 419.06 320.95 645.68 626.07 921.46 909.15 1,387.25 774.79 1,014.17 1,414.58 694.19 759.31 860.83 747.90 56 428.92 330.76 661.08 643.35 941.26 936.44 1,423.65 796.65 1,037.42 1,434.37 713.77 780.05 881.69 765.87 58 439.01 342.58 676.93 660.19 961.17 963.27 1,460.70 818.17 1,059.64 1,454.47 733.56 800.90 899.49 783.29 60 448.79 354.38 692.21 677.18 981.08 990.22 1,493.09 838.37 1,081.31 1,491.86 757.46 821.75 948.45 802.90 62 457.86 363.85 713.30 693.70 1,000.12 1,016.96 1,530.26 857.88 1,103.20 1,529.13 782.48 842.60 964.15 816.00 64 468.31 372.13 723.67 715.51 1,019.37 1,047.26 1,567.16 877.40 1,126.67 1,566.63 802.27 863.55 990.39 835.20 66 477.73 382.79 742.56 726.74 1,042.36 1,071.65 1,617.65 889.88 1,148.21 1,613.62 819.73 884.28 1,003.90 848.20 68 488.63 391.41 752.59 743.37 1,057.89 1,095.68 1,642.23 916.53 1,170.22 1,641.27 829.41 905.24 1,047.15 864.40 70 500.78 403.19 767.13 759.90 1,081.08 1,116.93 1,686.96 940.28 1,192.10 1,678.77 875.10 925.97 1,075.91 883.80 72 511.21 414.03 789.19 776.42 1,096.29 1,145.90 1,718.85 966.26 1,215.23 1,707.99 885.67 952.11 1,094.68 900.10 74 521.20 423.94 796.06 793.05 1,115.33 1,174.18 1,789.84 990.46 1,235.64 1,745.20 903.23 966.76 1,123.56 916.20 76 531.07 434.48 810.48 809.57 1,134.58 1,201.48 1,827.43 995.49 1,263.67 1,782.40 925.14 996.96 1,157.37 933.30 78 541.40 447.56 825.01 835.24 1,153.73 1,228.76 1,847.12 1,009.43 1,282.03 1,834.15 935.70 1,031.66 1,183.94 945.00 80 544.85 458.51 836.47 842.72 1,178.46 1,256.16 1,885.59 1,034.74 1,304.37 1,853.27 981.74 1,047.66 1,211.72 982.07 82 557.73 469.90 853.07 857.70 1,187.42 1,284.00 1,930.74 1,045.67 1,329.24 1,884.21 986.74 1,064.77 1,238.54 986.98 84 566.04 478.50 866.61 863.98 1,197.27 1,309.61 1,967.63 1,056.60 1,351.61 1,966.71 1,010.20 1,078.54 1,239.34 1,011.17 86 576.30 487.45 876.88 879.08 1,208.33 1,337.04 1,972.43 1,067.41 1,375.36 1,969.12 1,027.43 1,096.47 1,273.83 1,028.36 88 584.24 496.16 898.91 894.83 1,224.85 1,353.92 2,007.77 1,080.02 1,404.12 2,004.08 1,040.56 1,109.56 1,292.90 1,040.75 90 591.63 507.33 912.69 896.15 1,242.79 1,364.38 2,056.28 1,101.97 1,426.59 2,060.13 1,053.13 1,131.21 1,332.20 1,053.36 92 600.52 518.73 929.72 904.62 1,247.70 1,376.12 2,082.41 1,120.71 1,449.54 2,070.20 1,086.05 1,164.05 1,348.17 1,086.26 94 608.71 528.44 934.42 920.59 1,253.31 1,383.13 2,109.75 1,131.53 1,461.18 2,082.20 1,100.05 1,169.46 1,356.41 1,100.39 96 616.68 537.95 945.99 927.86 1,262.87 1,391.44 2,132.68 1,145.46 1,489.37 2,133.49 1,102.71 1,182.52 1,376.17 1,102.72 98 626.53 549.00 963.68 961.15 1,267.40 1,403.31 2,174.13 1,154.05 1,515.61 2,141.50 1,138.52 1,207.88 1,392.23 1,138.99 100 636.83 562.15 995.61 1,014.28 1,292.20 1,419.15 2,205.56 1,166.96 1,539.12 2,143.46 1,145.77 1,228.77 1,413.44 1,146.49 105 666.14 594.40 1,042.86 1,070.19 1,353.11 1,488.16 2,313.27 1,217.93 1,616.71 2,250.02 1,208.22 1,285.65 1,485.00 1,208.95 110 696.11 622.30 1,092.62 1,120.70 1,414.42 1,556.73 2,418.86 1,275.77 1,691.23 2,354.84 1,265.09 1,343.70 1,553.33 1,265.98 115 727.72 650.31 1,141.18 1,168.36 1,478.52 1,627.07 2,526.01 1,332.93 1,749.31 2,459.88 1,318.73 1,403.42 1,613.19 1,319.14 120 755.99 672.40 1,189.75 1,219.10 1,538.97 1,686.07 2,635.15 1,390.09 1,807.72 2,564.39 1,369.12 1,471.75 1,674.92 1,369.95 125 784.17 695.47 1,239.07 1,269.61 1,600.98 1,755.92 2,747.51 1,446.03 1,866.84 2,670.51 1,425.16 1,543.33 1,743.93 1,425.67 130 812.11 721.16 1,289.93 1,320.23 1,675.23 1,822.55 2,855.41 1,503.87 1,924.92 2,776.19 1,477.30 1,599.72 1,801.30 1,477.97 135 841.27 746.50 1,338.38 1,370.86 1,737.85 1,889.84 2,963.86 1,560.59 1,982.54 2,882.32 1,527.12 1,658.39 1,851.44 1,528.00 140 868.56 773.51 1,387.92 1,421.16 1,797.01 1,957.57 3,072.21 1,617.98 2,040.73 2,987.57 1,580.71 1,711.48 1,907.10 1,581.30 145 897.28 801.58 1,437.26 1,471.89 1,858.05 2,026.08 3,179.67 1,676.15 2,098.25 3,092.94 1,635.75 1,764.67 1,968.23 1,636.89 150 941.80 824.32 1,486.36 1,522.19 1,918.10 2,093.04 3,287.24 1,734.21 2,155.99 3,195.61 1,691.57 1,824.83 2,029.51 1,692.58

Shipments of More Than 150 Pounds (non-pallet)

Zones 91 94 951 952 953 954 955 956 957 958 959 961 962 963 Price Per $6.28 $5.50 $9.91 $10.15 $12.79 $13.96 $21.92 $11.57 $14.38 $21.31 $11.28 $12.17 $13.54 $11.29 Pound Minimum 941.80 824.32 1,486.36 1,522.19 1,918.10 2,093.04 3,287.24 1,734.21 2,155.99 3,195.61 1,691.57 1,824.83 2,029.51 1,692.58 Rate Note: For additional information, refer to page 10.

ALASKA AND HAWAII RATES Determining the Rate

5 7

UPS Worldwide ExpressUPS Worldwide Freight require prior authorization. ® ALASKA AND HAWAII RATES 455 455

459 461 462 463 459 461 462 463 458 458 . 457 457 456 491 494 451 452 453 454 491 494 451 452456 453 454 5.69 5.03 9.23 9.35 11.81 12.80 19.92 5.74 5.08 9.28 9.51 11.96 12.95 20.08 $5.91 $5.22 $9.57 $9.71 $12.26 $13.28 $21.11 10.71 12.93 19.50 10.33 11.09 12.09 10.32 $5.96 $5.27 $9.62 $9.86 $12.41 $13.43 $21.26 10.87 13.09 19.66 10.49 11.25 12.25 10.48 $11.00 $13.71 $20.67 $10.72 $11.40 $12.67 $10.72 892.41 788.22 1,445.07 1,466.21 1,851.26 2,005.28 3,187.61 $11.15 $13.86 $20.82 $10.87 $11.55 $12.83 $10.87 899.96 795.77 1,452.62 1,488.86 1,873.91 2,027.93 3,210.26 1,661.00 2,070.21 3,121.17 1,618.72 1,721.40 1,913.17 1,618.72 1,683.65 2,092.86 3,143.82 1,641.37 1,744.05 1,937.33 1,641.37

for more information. information. more for 1-800-PICK-UPS®

or UPS Worldwide Express Freight service, additional charges may apply to larger pallets. Pallets exceeding maximum size or weight F  restrictions (which vary origin by and destination) as set forth at ups.com/media/en/wwef_max_dim.pdf Refer to page 93 Zones Lbs. 151-999 (Price per Lb.) (Price per Lb.) Zones Lbs. 151-999 Zones Lbs. 151-999 (Price per Lb.) Zones Lbs. 151-999 (Price per Lb.) (Price per Lb.) 1,000 Lbs. or More 1,000 Lbs. or More (Price per Lb.) (Price per Lb.) 1,000 Lbs. or More (Price per Lb.) 1,000 Lbs. or More Minimum Rate Minimum Minimum Rate Minimum Rate Minimum Minimum Rate Minimum – For additional information, refer to page 10 – Door-to-door refers to shipments picked up and delivered to addresses designated the by shipper. – Drop-off refers to shipments that are dropped off at a UPS Worldwide Express Freight Center and delivered to a designated address. – Hold at Locationrefers to shipments picked up at a designated address and held at a UPS Worldwide Express Freight Center for pickup. – Drop-off and Hold at Location refers to shipments that are dropped off and held at a UPS Worldwide Express Freight Center for pickup. – Notes: Drop-off and Hold at Location Drop-off at Hold and Non Door-to-Door: Drop-off, Hold at Location, Location, at Hold Drop-off, Non Door-to-Door: Door-to-Door Guaranteed delivery end by of business more than from/to day 60 countries and territories. Delivery is guaranteed end by Alaska to of day and Hawaii and the next business from day Canada and Mexico. From Asia, Europe and Latin America, delivery is within one or two business days. Rates include door-to-door and non door-to-door delivery with routine, in-house, customs clearance UPS by Supply Chain Solutions for palletized shipments pounds. of more than 150 Alaska and Hawaii – Import Alaska Hawaii and ups.com UPS Worldwide Express Freight 76 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Import UPS Worldwide Saver®

Guaranteed delivery by end of day from more than 185 countries and territories. Delivery is guaranteed by end of day to Alaska and Hawaii and the next business day from Canada and Mexico. From Asia, Europe and Latin America, delivery is within one or two business days. Rates include door-to-door delivery with routine, in-house, customs clearance by UPS Supply Chain Solutions.

Letter/Document

Zones 491 494 451 452 453 454 455 456 457 458 459 461 462 463 Letter* $50.67 $46.27 $79.75 $63.64 $88.81 $65.41 $90.89 $61.92 $85.26 $90.09 $61.84 $70.04 $56.41 $73.20 1 Lbs. 69.06 52.79 98.23 79.22 117.17 85.04 110.97 79.11 106.71 111.15 88.19 84.93 72.39 95.60 2 73.98 53.23 98.45 79.33 117.38 85.64 137.66 98.82 126.55 138.53 91.45 100.01 79.33 108.50 3 93.99 68.88 134.02 112.51 164.33 124.46 224.27 131.22 179.53 213.22 128.61 130.52 121.53 141.50 4 102.54 75.41 151.13 123.91 182.29 140.55 257.34 150.82 199.04 257.78 145.68 145.33 140.15 156.10 5 112.76 81.71 168.91 135.32 200.24 157.02 291.50 172.84 226.67 290.32 159.05 169.31 153.97 171.50 6 125.65 87.68 182.47 149.18 221.12 172.25 330.90 191.69 247.32 323.79 174.42 183.40 169.84 188.20 7 130.53 92.44 193.93 161.83 238.41 188.37 364.62 208.40 269.34 360.18 189.27 198.49 185.85 204.90 8 140.20 96.41 206.39 173.45 253.67 203.94 399.12 228.60 290.80 389.49 204.47 215.34 200.97 221.30 9 147.86 101.83 217.87 184.30 271.40 219.84 431.85 247.68 309.29 426.21 220.32 232.20 216.75 235.30 10 156.97 107.03 228.89 195.49 287.68 238.02 467.01 265.97 331.66 468.92 236.83 249.62 232.32 252.40

Non-document

Zones 491 494 451 452 453 454 455 456 457 458 459 461 462 463 1 Lbs. $80.43 $56.65 $127.60 $86.55 $148.37 $106.09 $157.46 $98.06 $147.36 $154.92 $104.87 $110.82 $99.17 $125.00 2 90.88 64.34 145.23 103.99 169.63 125.43 193.25 117.75 169.71 188.15 124.31 129.59 113.41 141.80 3 101.32 71.92 160.00 116.09 186.92 144.97 228.14 135.23 195.86 223.80 140.87 146.24 129.13 157.40 4 110.98 77.73 179.07 128.09 211.82 164.20 263.48 155.38 224.61 258.24 155.75 162.89 144.21 172.90 5 120.87 84.08 192.86 140.08 230.76 182.86 297.92 176.97 247.32 292.13 169.64 179.97 158.57 188.00 6 131.20 89.55 207.65 151.08 246.29 201.41 332.77 195.27 267.75 324.80 185.07 197.18 175.00 202.90 7 136.42 94.56 219.14 162.75 261.81 220.07 367.61 214.27 288.29 362.65 199.29 212.37 190.89 218.10 8 145.19 99.47 230.65 173.96 281.21 235.85 400.66 231.40 310.20 389.72 212.08 228.69 206.78 232.50 9 153.64 105.05 241.93 185.30 300.82 251.72 433.39 248.86 330.74 430.65 225.63 243.20 222.89 245.30 10 164.30 110.96 252.55 196.53 318.22 267.50 467.66 266.09 353.23 481.93 239.62 256.95 238.78 259.70 11 171.87 114.64 263.93 207.30 335.84 281.70 488.46 279.10 371.50 488.58 252.51 272.47 254.25 271.80 12 174.41 117.86 273.26 213.86 348.03 288.51 507.59 286.82 391.27 501.14 260.51 278.72 266.93 285.30 13 185.08 126.26 285.07 228.96 376.82 311.50 542.89 305.35 412.86 542.90 278.28 292.47 285.40 298.70 14 195.40 129.50 295.70 239.18 386.29 326.05 568.89 318.47 432.50 564.90 291.61 306.40 300.75 312.40 15 202.19 134.52 305.22 249.84 403.47 343.94 594.22 335.23 451.70 592.46 301.61 319.65 316.33 326.80 16 207.85 140.89 315.85 259.95 421.09 355.16 619.32 346.48 473.63 614.89 312.50 331.01 332.23 340.50 17 215.19 145.25 325.38 270.17 436.96 370.92 645.31 354.38 492.83 639.07 322.50 341.35 347.04 354.30 18 221.29 149.94 334.90 280.40 453.48 384.15 664.20 366.17 511.44 659.42 329.38 351.23 362.39 367.70 19 227.63 152.29 344.43 290.38 480.02 398.37 688.86 375.06 530.86 683.92 339.83 362.35 377.63 381.80 20 234.62 156.76 352.65 300.72 488.71 416.70 713.19 386.40 545.02 704.28 349.38 375.16 394.43 393.20 *The Letter rate applies only to documents, correspondence and electronic media shipments of no commercial value that do not exceed eight ounces sent in a UPS Express® Envelope. Note: For additional information, refer to page 10.

ALASKA AND HAWAII RATES Determining the Rate 7 7

UPS Worldwide Saver UPS Worldwide 1,198.28 596.88 637.86 725.47 648.40 457 458 459 461 462 463 ALASKA AND HAWAII RATES 456 455 ,211.87 678.64 906.24 1,201.56 599.98 647.77 726.35 654.10 ® . 363.04 276.30 574.97 552.11 827.97 783.48 1 244.95 165.58 371.70 320.71 521.65 441.68 755.84 408.53 587.52 763.30 365.92 396.28 420.63 420.20 366.14 280.44 584.62 557.89 841.07 792.28 1,229.41 689.58 915.83 1,219.59 604.88 660.62 744.68 664.90 250.73 170.73 380.90 330.26 537.18 452.47 772.84 421.87 602.03 766.99 374.81 405.83 434.24 433.50 369.82 283.68 589.79 564.67 850.65 806.40 1,247.52 700.19 924.75 1,237.73 611.54 670.08 749.84 670.60 255.29 176.83 391.63 340.05 551.95 460.75 789.07 431.76 620.66 777.87 378.37 408.44 449.60 443.50 374.37 287.59 599.34 573.55 857.15 819.72 1,263.52 709.66 934.68 1,295.22 622.21 682.92 757.32 681.50 260.29 178.33 398.93 343.00 563.38 471.30 792.49 437.15 635.05 795.11 384.00 415.88 458.34 455.10 384.92 298.64 614.17 589.88 876.54 846.61 1,297.63 727.30 961.08 1,303.75 643.64 699.60 795.30 695.40 266.28 185.91 410.00 360.05 584.87 497.34 831.06 458.53 658.81 823.90 400.26 434.71 478.23 469.20 394.15 310.03 626.88 608.11 895.69 874.26 1,337.96 746.50 983.68 1,372.18 667.76 720.22 827.12 711.80 270.72 191.05 420.76 369.93 602.28 512.23 849.39 467.35 675.95 841.85 412.14 447.44 491.40 481.50 403.36 319.42 641.72 624.75 915.09 900.48 1,373.17 767.60 1,006.43 1,385.84 686.64 740.05 847.33 728.93 276.61 196.18 429.99 379.71 629.27 525.35 867.16 476.94 692.85 859.88 420.69 456.79 503.82 493.60 412.90 330.71 657.23 641.18 934.48 926.25 1,408.94 788.37 1,027.79 1,399.39 705.75 759.66 864.35 745.55 281.83 201.21 437.90 389.37 644.79 539.23 884.49 488.55 708.27 877.91 430.15 466.93 521.38 504.50 422.02 342.10 671.94 657.65 953.76 952.03 1,440.04 807.68 1,048.81 1,435.47 728.52 779.49 911.45 764.20 287.28 206.26 447.12 399.15 645.79 553.11 901.59 498.71 723.12 898.47 439.14 476.84 530.28 515.10 292.62 208.15 456.35 408.03 657.25 566.99 919.36 509.76 736.26 916.39 450.13 487.33 542.69 524.40 298.28 212.74 463.93 416.92 678.60 580.89 937.47 520.92 747.68 934.53 464.24 499.49 553.00 532.60 303.50 216.53 469.96 425.81 689.29 597.79 970.47 533.54 758.76 949.84 472.68 507.60 566.72 540.40 311.94 221.44 477.65 434.69 698.54 607.06 972.26 541.79 769.05 967.76 482.35 515.61 578.03 548.60 315.71 225.02 486.33 443.57 709.88 620.93 989.91 551.84 777.95 985.68 482.68 522.25 598.89 557.10 322.72 233.50 502.14 461.36 728.72 644.50 1,025.13 573.49 796.00 1,021.75 506.57 544.90 609.97 571.60 326.72 237.87 509.83 470.13 742.05 658.69 1,042.90 584.10 805.71 1,048.86 513.01 555.49 621.39 582.10 331.38 242.11 517.41 479.01 749.99 671.43 1,061.23 595.27 814.85 1,057.82 525.68 569.69 637.97 590.40 334.28 246.24 524.99 487.90 760.89 684.61 1,078.55 604.86 823.88 1,075.75 532.89 580.28 644.01 596.50 339.49 250.49 532.46 496.67 776.97 697.68 1,095.89 615.36 841.47 1,093.67 544.89 590.31 658.06 604.70 342.38 254.74 539.92 505.34 786.78 710.98 1,113.33 625.85 850.38 1,114.98 551.56 598.87 666.95 613.00 347.04 259.10 547.50 513.34 793.49 733.76 1,131.44 636.23 860.44 1,129.74 562.11 608.79 678.26 621.30 350.27 263.23 554.75 523.00 802.30 742.48 1,160.54 647.61 869.23 1,150.94 584.44 618.70 689.68 629.90 353.93 267.91 562.22 530.67 808.91 756.34 1,165.77 658.21 879.28 1,165.59 593.10 627.94 717.56 640.10 359.05 271.94 569.70 541.89 818.72 769.52 1,188.98 668.70 896.19 1-800-PICK-UPS® $239.06 $161.23 $363.48 $310.60 $514.71 $427.14 $735.85 $397.86 $568.56 $726.61 $358.26 $385.72 $407.58 $406.70

For additional information, refer to page 10

Zones21 Lbs. 491 494 451 452 453 454 47 22 48 23 49 24 50 25 52 26 54 27 56 28 58 29 60 30 31 32 33 34 35 36 319.28 228.82 494.35 452.47 720.68 632.33 1,007.57 562.44 787.21 1,003.72 495.12 535.54 608.76 563.20 37 38 39 40 41 42 43 44 45 46 Note: Non-document Alaska and Hawaii – Import Alaska Hawaii and ups.com UPS Worldwide Saver 78 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Import UPS Worldwide Saver®

Non-document

Zones 491 494 451 452 453 454 455 456 457 458 459 461 462 463 62 Lbs. $430.69 $351.26 $692.49 $673.65 $972.37 $977.80 $1,476.03 $826.64 $1,070.17 $1,471.41 $752.85 $799.32 $926.49 $776.60 64 440.69 360.43 702.59 694.98 991.09 1,007.47 1,514.02 845.41 1,092.91 1,507.39 771.85 819.04 946.25 795.00 66 449.36 369.70 720.81 705.85 1,013.22 1,030.90 1,560.35 859.68 1,113.78 1,552.97 788.61 838.75 964.70 807.30 68 459.57 379.10 730.59 721.86 1,028.21 1,053.78 1,586.45 883.79 1,135.05 1,579.41 799.50 858.70 1,010.04 822.70 70 470.90 390.03 744.54 737.96 1,050.79 1,074.12 1,629.67 905.79 1,156.31 1,615.26 842.72 878.43 1,033.86 842.89 72 480.90 400.53 766.07 754.19 1,065.66 1,102.00 1,668.99 930.89 1,178.81 1,651.33 851.95 903.32 1,051.98 856.70 74 490.24 410.15 772.76 770.18 1,084.27 1,128.89 1,737.86 954.67 1,198.46 1,687.28 868.93 917.07 1,079.65 872.10 76 499.57 420.31 786.83 786.17 1,103.00 1,155.42 1,774.42 959.14 1,232.16 1,723.14 890.04 945.80 1,112.14 890.27 78 509.11 430.92 800.89 811.17 1,121.50 1,181.65 1,793.74 972.53 1,243.58 1,781.71 900.15 978.71 1,137.72 900.30 80 519.24 441.53 811.98 818.49 1,145.63 1,207.75 1,830.84 996.97 1,265.17 1,795.28 944.48 993.81 1,162.97 944.94 82 531.56 452.38 828.01 833.05 1,154.32 1,234.53 1,866.73 1,007.47 1,287.10 1,825.55 949.36 1,009.00 1,188.66 949.64 84 541.89 460.86 841.18 839.05 1,163.58 1,259.41 1,909.93 1,018.08 1,308.70 1,913.00 971.92 1,022.19 1,190.42 972.83 86 551.79 472.27 851.29 853.72 1,174.05 1,291.18 1,919.94 1,028.46 1,331.54 1,916.17 988.35 1,039.21 1,223.46 988.35 88 561.99 477.74 872.70 869.16 1,190.13 1,301.18 1,955.27 1,040.62 1,353.25 1,949.61 1,001.02 1,051.72 1,240.81 1,001.10 90 571.77 488.69 886.00 870.27 1,207.52 1,313.52 1,992.15 1,061.71 1,375.07 2,001.20 1,013.13 1,072.11 1,278.58 1,013.21 92 582.00 499.52 902.58 878.71 1,212.92 1,327.29 2,027.80 1,079.91 1,397.12 2,012.13 1,044.79 1,104.34 1,294.93 1,044.81 94 591.22 508.79 907.20 893.59 1,217.55 1,335.28 2,054.58 1,090.29 1,408.42 2,013.23 1,058.22 1,109.41 1,302.95 1,058.50 96 601.21 517.96 918.28 901.03 1,227.79 1,343.50 2,077.02 1,104.91 1,435.61 2,084.70 1,060.90 1,121.79 1,320.62 1,061.73 98 610.77 528.69 935.53 931.92 1,232.19 1,354.95 2,117.24 1,111.94 1,460.89 2,089.98 1,097.22 1,145.69 1,334.90 1,097.55 100 620.31 541.20 961.29 986.01 1,255.79 1,370.36 2,147.39 1,124.46 1,483.58 2,093.88 1,111.87 1,165.71 1,356.12 1,112.39 105 647.71 572.33 1,012.34 1,039.40 1,315.26 1,437.07 2,252.12 1,173.52 1,558.17 2,197.90 1,169.09 1,219.73 1,411.66 1,169.49 110 675.46 599.22 1,060.74 1,088.35 1,376.48 1,503.35 2,350.41 1,229.30 1,630.13 2,300.38 1,224.18 1,274.62 1,476.75 1,224.63 115 702.65 626.11 1,107.82 1,134.75 1,438.59 1,571.29 2,454.24 1,284.29 1,686.09 2,402.97 1,277.27 1,331.32 1,535.91 1,277.30 120 730.06 647.42 1,154.92 1,184.04 1,497.84 1,626.80 2,560.20 1,339.52 1,742.52 2,505.12 1,319.78 1,396.18 1,594.52 1,320.14 125 757.14 669.85 1,202.87 1,232.98 1,557.96 1,694.19 2,664.38 1,393.39 1,799.40 2,608.80 1,373.65 1,463.88 1,661.37 1,373.86 130 784.34 694.51 1,252.27 1,282.15 1,627.99 1,753.13 2,768.88 1,448.84 1,855.48 2,712.05 1,423.95 1,517.54 1,712.41 1,424.16 135 812.30 719.84 1,299.25 1,331.44 1,686.36 1,817.64 2,874.06 1,503.73 1,910.87 2,815.74 1,472.03 1,573.24 1,763.67 1,472.46 140 838.82 746.18 1,347.22 1,380.27 1,743.62 1,882.90 2,979.12 1,559.06 1,967.07 2,918.54 1,523.46 1,623.58 1,814.81 1,523.83 145 866.46 772.62 1,395.18 1,429.56 1,802.97 1,948.74 3,083.41 1,614.94 2,022.47 3,021.36 1,576.77 1,674.04 1,873.10 1,577.34 150 893.54 794.49 1,442.92 1,478.51 1,861.12 2,013.23 3,187.81 1,671.05 2,078.09 3,121.64 1,629.08 1,731.11 1,934.79 1,629.34

Shipments of More Than 150 Pounds

Zones 491 494 451 452 453 454 455 456 457 458 459 461 462 463 Price Per $5.96 $5.30 $9.62 $9.86 $12.41 $13.43 $21.26 $11.15 $13.86 $20.82 $10.87 $11.55 $12.90 $10.87 Pound Minimum 893.54 794.49 1,442.92 1,478.51 1,861.12 2,013.23 3,187.81 1,671.05 2,078.09 3,121.64 1,629.08 1,731.11 1,934.79 1,629.34 Rate Note: For additional information, refer to page 10.

ALASKA AND HAWAII RATES Determining the Rate 79

UPS Worldwide ExpeditedUPS Worldwide 782.61 349.44 353.55 417.35 423.35 ALASKA AND HAWAII RATES ® . 61 64 681 682 683 684 685 686 687 688 689 691 692 693 74.0682.38 54.9989.39 61.27 131.3496.24 66.93 144.31 96.35 72.48 161.86 107.55 152.32 174.82 119.77 168.11 103.56 131.08 187.22 119.54 162.94 205.61 137.83 192.42 109.35 150.61 216.19 127.66 158.00 243.55 148.71 178.96 178.50 164.00 203.40 212.15 105.96 223.89 244.88 120.13 103.90 276.59 131.73 117.21 97.17 146.63 130.56 110.40 126.35 141.42 123.40 139.70 135.63 154.75 168.05 191.30197.96 169.15198.99 172.75 379.53201.78 173.64 387.94 349.55204.83 180.48 394.16 358.55 537.44207.51 184.07 402.53 364.83 564.01 429.46210.22 188.01 411.65 369.69 567.95 441.24 646.56215.85 189.90 418.54 378.51 595.75 452.91 662.68217.70 426.03 191.07 423.90 393.99 595.78 464.67 678.21 441.67 194.68 613.83 430.73 402.07 605.63 475.84 692.14 445.76 629.05 438.54 794.39 410.47 615.13 493.32 706.07 466.21 643.51 820.72 419.97 356.26 629.83 498.31 728.87 476.36 656.63 837.87 362.86 631.16 365.84 511.27 740.81 483.07 668.83 857.42 371.81 376.91 530.71 428.97 751.79 495.42 679.30 874.62 378.75 377.76 438.35 764.44 437.60 501.37 689.23 890.09 388.04 378.98 449.88 449.75 502.97 698.13 892.05 396.42 388.49 463.16 461.60 706.45 900.35 408.53 400.13 473.63 472.35 940.85 412.25 410.30 482.24 482.35 416.42 411.97 494.05 489.45 425.84 503.20 497.10 523.05 503.70 511.50 $65.11 $48.87 $115.54 $80.43 $133.43 $87.63 $129.73 $90.93 $131.67 $146.96 $89.81 $89.27 $84.38 $111.95 103.79110.48 78.53117.11 81.30 187.15124.06 86.47 197.61 142.93130.80 89.13 207.91 152.87 222.01135.25 97.83 217.83 163.42 234.82138.79 169.63 98.39 227.31 171.65 249.90144.01 181.96 104.67 261.70 238.16 183.97 266.75148.19 198.34 108.05 280.98 247.09 185.21 192.21 283.21151.67 212.24 113.37 301.81 257.18 203.68 200.05 242.48 299.00154.77 225.19 114.49 319.80 266.71 216.16 213.88 260.98 313.30 307.58157.86 236.49 119.38 339.03 274.72 232.45 221.81 280.88 330.26 339.99 250.40 158.59162.48 122.25 357.77 284.86 252.49 233.55 299.53 344.12 369.68 262.38 171.37 379.57 155.82164.06 131.92 292.92 257.22 243.41 319.59 363.44 408.28 274.49 181.83 401.63 171.85167.05 267.50 151.95 133.35 302.08 250.36 335.99 378.14 449.42 287.72 193.23 425.03 183.37170.79 281.67 165.81 137.58 353.63 180.20 310.64 264.77 392.89 457.24 300.77 205.23 448.22 193.61175.87 298.92 180.00 141.18 373.30 193.40 318.16 478.02 271.86 402.05 319.28 216.47 467.34 203.52180.45 311.21 194.18 145.07 391.37 206.35 328.86 520.04 278.91 233.00 423.76 323.61 486.72 212.76183.78 315.52 207.76 146.74 408.68 219.15 337.40 534.21 288.39 237.21 440.16 224.22 342.19 504.93185.96 326.93 221.72 153.62 428.41 231.55 344.60 564.88 300.63 249.22 449.98 235.35 348.10 233.05 522.97188.47 335.85 159.72 445.72 243.20 354.27 586.26 308.68 257.97 463.41 243.58 358.82 247.34 542.62 253.50 349.11 163.77 462.77 361.92 612.22 320.99 266.32 484.84 250.60 371.27 260.59 559.50 267.15 356.25 480.14 369.75 631.92 323.84 275.73 493.71 264.07 390.84 274.12 576.79 279.90 366.44 493.20 655.26 339.94 284.19 505.92 271.86 395.66 289.02 595.11 293.65 383.69 516.13 673.61 292.38 522.40 280.60 405.36 300.35 615.40 304.50 395.28 533.63 696.19 300.35 291.34 423.24 313.82 618.89 317.00 403.81 546.80 729.96 308.49 300.36 327.39 631.57 327.35 411.01 563.47 734.78 316.61 301.95 341.54 341.20 416.16 576.58 748.47 328.83 319.82 356.72 351.65 598.07 756.99 337.10 329.78 369.67 367.70 341.33 330.90 384.43 376.45 341.14 400.66 388.10 405.61 400.05 410.00 1-800-PICK-UPS®

For additional information, refer to page 10

27 28 29 30 31 32 33 34 35 1 Lbs. 2 Zones 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Note: Guaranteed delivery end by of business from day more than 80 countries and territories. From Canada, delivery is within two business days. From Mexico, delivery is within two or three business days. From Asia, Europe and Latin America, delivery is within four or five business days. Rates include door-to-door delivery with routine, in-house, customs clearance UPS by SupplyChain Solutions. Alaska and Hawaii – Import Alaska Hawaii and ups.com UPS Worldwide Expedited 80 ups.com 1-800-PICK-UPS®

Alaska and Hawaii – Import UPS Worldwide Expedited®

Zones 61 64 681 682 683 684 685 686 687 688 689 691 692 693 36 Lbs. $220.76 $202.06 $445.98 $428.74 $650.64 $544.01 $776.05 $516.92 $714.70 $957.89 $424.14 $437.80 $533.12 $518.80 37 224.52 206.55 453.03 436.12 652.41 559.20 788.90 529.98 722.64 973.20 431.19 445.15 534.55 528.75 38 227.20 210.16 459.91 446.36 657.25 566.15 801.18 540.95 731.75 985.79 438.58 455.05 542.55 536.75 39 232.00 215.20 466.80 454.79 666.67 578.55 813.49 543.37 740.12 993.33 446.13 462.84 555.43 544.45 40 233.91 216.86 473.69 462.87 676.67 595.64 825.59 557.15 748.33 1,000.67 454.19 465.46 560.70 553.65 41 237.24 218.37 479.75 470.62 698.97 604.96 844.97 570.27 759.83 1,017.44 461.91 482.10 571.34 561.10 42 244.82 224.37 484.89 472.15 708.18 607.30 862.00 587.92 764.03 1,035.19 469.74 490.56 579.73 566.90 43 246.39 228.58 491.78 487.22 714.53 616.78 871.32 589.02 773.74 1,078.67 480.36 493.90 588.74 573.10 44 247.38 231.57 501.67 496.16 723.23 628.56 880.19 600.53 781.78 1,099.19 490.45 494.85 597.57 578.95 45 250.17 231.91 503.80 501.21 729.29 640.21 887.81 603.57 789.83 1,107.22 496.89 500.63 618.80 583.80 46 254.90 236.07 514.67 508.81 735.08 651.93 897.44 622.44 801.12 1,108.48 507.51 506.47 621.42 589.55 47 258.51 240.75 519.05 521.11 742.09 665.78 905.73 629.70 807.97 1,125.30 515.01 517.38 626.43 594.65 48 263.58 249.49 525.22 530.81 742.81 675.37 915.12 639.34 816.33 1,164.71 517.22 528.28 646.89 600.25 49 264.12 251.82 530.15 534.39 747.92 687.03 925.22 645.46 824.48 1,176.11 525.01 528.34 647.94 606.10 50 267.78 252.77 533.85 544.98 754.30 698.74 933.64 664.86 836.09 1,179.58 533.11 534.30 652.48 611.30 52 275.15 264.44 549.90 559.74 764.01 722.13 944.57 673.26 856.01 1,214.16 548.44 549.38 684.39 622.20 54 282.07 269.35 556.40 577.12 796.20 745.55 953.90 681.50 873.36 1,225.89 565.74 562.41 714.02 636.99 56 289.54 282.00 568.44 590.11 809.34 768.99 961.92 700.20 882.18 1,259.00 581.55 574.98 730.59 655.21 58 296.46 294.50 580.48 604.29 815.78 790.98 990.40 721.81 895.33 1,292.17 597.60 588.56 743.64 666.77 60 303.29 298.45 602.91 624.63 834.70 826.41 1,000.00 748.59 910.90 1,369.90 617.05 621.95 782.32 685.45 62 310.11 313.60 612.49 639.45 849.64 836.95 1,020.99 769.29 947.28 1,387.16 635.09 634.97 795.25 703.55 64 317.81 322.03 621.36 660.02 870.61 890.44 1,031.65 793.31 954.65 1,418.37 653.76 649.56 808.08 722.15 66 324.63 325.20 638.63 671.70 901.23 904.90 1,041.49 803.35 967.78 1,423.42 680.08 671.86 816.79 731.05 68 337.38 342.35 645.01 685.04 915.77 917.69 1,053.33 822.84 987.96 1,486.01 693.19 681.55 851.75 744.90 70 344.36 351.83 657.90 700.45 924.99 922.00 1,063.77 845.01 997.85 1,503.84 713.77 701.69 871.20 768.35 72 350.96 358.82 672.19 715.48 950.79 958.89 1,074.32 864.88 1,007.31 1,543.69 726.86 717.99 874.73 778.45 74 356.75 360.77 685.86 731.27 955.62 963.99 1,086.10 879.61 1,017.81 1,578.09 744.19 739.76 894.99 796.85 76 361.66 377.64 698.66 746.47 956.33 968.37 1,096.81 885.78 1,027.45 1,580.41 763.57 759.12 917.79 808.00 78 369.19 385.85 707.79 769.84 960.22 1,000.49 1,107.85 908.00 1,037.16 1,631.79 777.47 773.81 937.17 811.50 80 371.20 386.91 726.33 776.97 1,000.29 1,023.03 1,118.51 914.11 1,056.09 1,681.09 803.44 792.40 958.54 824.10 Note: For additional information, refer to page 10.

ALASKA AND HAWAII RATES Determining the Rate 1 8

UPS Worldwide ExpeditedUPS Worldwide ALASKA AND HAWAII RATES ® . 61 64 681 682 683 684 685 686 687 688 689 691 692 693 61 64 681 682 683 684 685 686 687 688 689 691 692 693 $4.25 $4.61 $7.65 $8.84 $9.78 $10.84 $10.31 $9.82 $9.57 $19.73 $8.02 $8.02 $10.73 $8.41 636.39 690.10 1,147.11 1,324.81 1,466.49 1,624.76 1,545.37 1,471.56 1,434.54 2,959.47 1,202.96 1,202.48 1,608.04 1,261.10 385.49387.36 405.09390.46 410.05 736.46398.53 411.26 751.72 796.18 1,007.61 431.19 757.90 810.38 1,072.53409.17 1,014.60 761.43 1,140.93 825.15 1,096.64417.09 1,021.43 447.05 1,151.81 825.74 938.10 1,109.98428.42 1,025.54 1,076.37 455.51 783.83 1,162.84 938.47 1,125.01 1,701.84432.10 1,086.43 457.92 785.21 1,174.40 848.19 945.26 1,728.00 828.50453.63 1,034.96 1,096.65 461.17 793.08 858.12 963.92 1,148.85 1,767.36 847.55 823.73474.08 1,037.97 1,106.48 485.16 799.54 1,196.57 866.35 1,163.65 1,791.51 865.28 842.93494.42 1,038.85 983.11 508.09 845.12 1,207.23 881.37 998.88 1,009.76 1,175.67 876.26 855.63 1,010.52516.71 1,042.03 1,125.96 530.70 853.20 884.65 1,230.06 924.49 1,025.62 1,135.91 1,197.94 863.70 1,867.65 856.85 1,025.72 1,090.90537.10 552.45 915.38 1,888.74 1,241.68 966.77 1,052.01 1,145.65 1,237.68 874.25 926.14 1,008.99 1,039.69 1,142.37556.46 575.49 959.58 1,926.86 1,266.70 930.75 1,195.33 1,155.37 1,276.57 884.95 1,052.17 900.19 1,072.66575.87 600.74 1,320.23 1,983.05 990.25 1,293.34 941.31 920.68 1,242.75 1,081.03 1,189.10 1,029.73 1,329.39 1,095.67 1,117.03595.94 1,101.66 622.14 1,370.12 2,082.21 950.59 1,138.83 930.44 1,167.35 1,292.06 1,212.56 926.45 1,065.02 1,367.17615.57 1,360.72 1,123.04 1,246.55 646.29 1,420.23 932.02 2,181.10 980.72 1,182.62 940.82 1,219.27 1,469.72 2,279.78 1,087.75 1,403.92 1,008.29 1,384.12 1,145.22 1,270.39 668.67 942.18 1,440.68 1,052.00 1,232.02 986.39 1,266.84 1,014.26 1,518.37 2,376.68 1,116.66 1,313.69 1,058.15 1,407.63 1,196.77 1,293.09 1,246.77 951.36 1,465.49 1,084.75 1,281.87 1,328.50 1,297.32 1,554.13 2,475.67 1,008.36 1,365.44 1,085.42 1,443.52 981.58 2,572.25 1,052.59 1,493.69 1,107.99 1,351.14 1,345.62 1,588.66 1,132.67 1,410.46 1,108.56 2,671.20 1,084.93 1,518.88 1,131.26 1,386.76 1,403.60 1,156.02 1,442.12 1,431.55 2,767.39 1,108.45 1,154.57 1,410.11 1,147.10 1,158.30 1,475.63 2,866.28 1,156.85 1,190.20 1,181.27 1,524.61 1,179.83 1,213.75 1,555.65 1,236.85 1-800-PICK-UPS® $377.04 $404.98 $730.50 $790.52 $1,007.00 $1,048.54 $1,129.75 $914.33 $1,066.26 $1,697.15 $818.05 $810.89 $982.06 $831.90

For additional information, refer to page 10

Minimum Rate Zones Price Per Pound Zones 82 Lbs. 84 86 88 90 9294 96 401.2198 431.24100 781.77105 834.69110 1,028.54115 1,140.49 1,185.17120 975.82125 1,115.89130 1,830.50135 908.70140 866.48145 1,065.50150 909.32 636.39 690.10 1,147.11 1,324.81 1,466.49 1,624.76 1,545.37 1,471.56 1,434.54 2,959.47 1,202.96 1,202.48 1,608.04 1,261.10 Note: Shipments of More Than 150 Pounds 150 Than More of Shipments Alaska and Hawaii – Import Alaska Hawaii and ups.com UPS Worldwide Expedited 82 ups.com 1-800-PICK-UPS®

Value-Added Services

Value-added services are UPS Freight LTL available for the UPS services Domestic International Air Freight (Less-Than- Page indicated. For additional Truckload) ® ® information and rates, ® ® ® refer to pages 84 to 90 ® ® ® Early NGS Freight Freight NGS Freight

for package, page 94 for ® ® ® ® ® Air Freight and page 96 for UPS Freight® LTL Ground Ground – Intra-Alaska Intra-Oahu – Ground (Less-Than-Truckload). ® ® ® UPS Next Day Air UPS UPS UPS Worldwide Express Plus UPS 2nd Day Air UPS Next Day Air UPS Next Day Air Saver UPS 2nd Day Air A.M. UPS 2nd Day Air UPS UPS Worldwide Express NA1 Express Worldwide UPS Freight Express Worldwide UPS UPS Worldwide Saver Expedited Worldwide UPS UPS Next Day Air LTL Urgent LTL Package Freight Air UPS Freight LTL Delivery Instructions and Notification Adult Signature Required ●●●●●●●●●●●●●● 85 Collect on Delivery (C.O.D.) Services ● ● ● ● ● ● ● ● ● ● 84 96 Delivery Change Request ●●●●●●●●●●●●●● 85 UPS Delivery Confirmation ● ● ● ● ● ● ● 85 UPS Delivery Intercept® ● ● ● ● ● ● ● ● 85 Direct Delivery Only ●●●●●●●●●●● ● ● 86 Hold at Destination Airport for Pickup ● ● 94 Hold at Location ● 86 Hold for Pickup ● ● ● ● ● ● ● ● 86 UPS My Choice® ●●●●●●●●●●● ● ● 87 Proof of Delivery (P.O.D.) ●●●●●●●●●●●●●●●●● ● 88 94 96 Saturday Delivery* ● ● ● ● ● ● ● ● ● ● 90 94 Saturday, Sunday or Holiday Delivery ● ● 96 Shipper Release ● ● ● ● ● ● ● ● 90 Signature Required ●●●●●●●●●●●●● 85 Verbal Confirmation of Delivery ● 85 International Shipping Billing Options ● ● ● ● ● ● 84 Certificate of Origin ● ● ● ● ● ● ● ● 84 94 Currency Conversion Rate ● ● ● ● ● ● 85 Electronic Export Information (E.E.I.) ● ● ● ● ● 86 UPS Import Control® ● ● ● ● ● ● 86 Non-Resident Importer (NRI) ● ● ● ● ● 88 World Ease® ● ● ● ● ● 90 Pickup Daily On-Route Pickup ●●●●●●●●●●● ● ● 90 Daily Pickup ●●●●●●●●●●● ● ● 90 Day-Specific Pickup ●●●●●●●●●●● ● ● 90 UPS On-Call Pickup® ●●●●●●●●●●●●●● 88 Saturday Air Processing Fee ● ● ● ● ● ● 90 (Saturday Pickup) Saturday Stop Charge* ● ● ● ● ● ● ● 90 Saturday, Sunday or Holiday Pickup ● ● 96 UPS Smart Pickup® ●●●●●●●●●●● ● ● 90 Returns 1 UPS Pickup Attempt Label ● ● ● ● ● ● ● ● ● ● ● ● 89 3 UPS Pickup Attempts Label ● ● ● ● ● ● ● ● ● ● ● 89 UPS Authorized Return Service® ● ● ● 89 Customized Returns ● ● ● ● ● ● ● ● ● ● ● 89 Electronic Return Label ● ● ● ● ● ● ● ● ● ● ● ● 89 Print and Mail Return Label ● ● ● ● ● ● ● ● ● ● ● ● 89 Print Return Label ● ● ● ● ● ● ● ● ● ● ● ● 89 Returns and The UPS Store® ● ● ● ● ● ● ● ● ● ● ● 89 UPS Returns® Exchange ● ● ● ● ● ● ● ● ● ● ● 89 Additional Options UPS carbon neutral ●●●●●●●●●●●●●● 84 Declared Value for Carriage ●●●●●●●●●●●●●●●●● ● 85 94 96 UPS Proactive Response® ● ● ● ● ● ● ● 88 Third Party Billing Service ●●●●●●●●●●●●●●●●● ● 90 *Saturday Delivery and Saturday pickup are only available for UPS Ground service in select areas. Determining the Rate 83

UPS Freight LTL Freight UPS

97 97 97 97 97 97 97 97 97 97 Air Freight Freight Air 95 95 95 95 95 95 95 95 95 95 95 95 Page

Other Charges Other Package

91 91 91 91 91 91 91 93 93 93 93 93 93 92 92 92 92 92 92 92

LTL Urgent LTL LTL ● ● ● ● ● ● ● ● ● ● Truckload) (Less-Than-

UPS Freight LTL

Freight NGS Freight Air Day 2nd UPS

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Freight NGS Freight Air Day Next UPS

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UPS Worldwide Expedited Worldwide UPS

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UPS Worldwide Saver Worldwide UPS

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UPS Worldwide Express Freight Express Worldwide UPS

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UPS Worldwide Express Worldwide UPS ® ●

International

UPS Worldwide Express NA1 Express Worldwide UPS

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UPS Worldwide Express Plus Express Worldwide UPS

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Ground – Intra-Oahu – Ground UPS

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Ground – Intra-Alaska – Ground UPS

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Ground UPS

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UPS 2nd Day Air Day 2nd UPS

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UPS 2nd Day Air A.M. Air Day 2nd UPS ®

Domestic

UPS Next Day Air Saver Air Day Next UPS

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UPS Next Day Air Day Next UPS

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UPS Next Day Air Day Next UPS Early ® ●●●●●●●●●●●●●●●●●●●●●●●●●●●●● ● ● ● ● ● ● ● ●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●● ● ● ●●●●●●●●●●●●●●● ● ● ● ● ● ● ●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●●● ●●●●●●●●●●●● ● ● ● ●● ● ● ● ● ● ● ● ●

LTL

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Area Surcharge

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for Air Freight and for UPS Freight 95 97

deliverable Shipments deliverable d Refund Requests Refund d onsignee Billing Shipments Billing onsignee r Refusal Fee to 93 for to 93 package, C o Un an Delivery Area Surcharge Attempt Delivery Area Service Outside Destination Vehicle of Detention Address Correction Address Inside Delivery and Inside Pickup Inside and Delivery Inside Services Liftgate Limits Maximum Over Oversize Additional Handling Additional Undeliverable Shipment Surcharge Shipment Undeliverable – Hazardous Materials Hazardous – Reattempt Delivery Freight Non-Conforming Delivery to Prior Notification Redelivery

Chargeback for Lading of Bill Corrected Truck Waiting Time – Dry Ice Surcharge Area Extended Large Surcharge Package Number Account Missing/Invalid Pickup On-Call UPS Surcharge Handling Pallet Oversize Remote Area Surcharge Residential Surcharge

Dangerous Goods Dangerous Goods Dangerous International –

Package Tracking, Tracing Fee Rebilling Payer Delivery/Pickup Residential of Handling Special Storage page page Additional charges may may Additional charges shipment. your to apply additional informationFor and rates, refer to pages 91 (Less-Than-Truckload). (Less-Than-Truckload).

ups.com Other Charges 84 ups.com 1-800-PICK-UPS®

Domestic, Export and Import Value-Added Services PACKAGE

Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services.

Available Options Description Fee Billing Options – If the duties or the duties and taxes are billed outside the destination country, a Duty and Tax Forwarding $15.00 Charge will be applied. – UPS can bill shipping charges to the shipper, the receiver or a third party to and from most countries. Check your UPS Shipping System or contact UPS for service availability.

UPS carbon neutral – UPS calculates the CO2 emissions associated with the transport of your shipment and purchases carbon Per package charge:

offsets to balance out the CO2 impact. – UPS Domestic Air – Available to shippers using a UPS automated shipping system. Services: $0.20 – T he shipping label will include a carbon neutral indicator. Also, if you select e-mail notifications, – UPS® Ground: $0.05 your recipient will receive a UPS carbon neutral branded e-mail. – UPS International – Learn more at ups.com/carbonneutral. Services: $0.75 Per pallet charge: – UPS Worldwide Express Freight®: $20.00 Certificate of Origin – C an be prepared by UPS on behalf of the shipper for exported goods manufactured and originating $10.00 within the U.S. Collect on Delivery (C.O.D.) – U PS will attempt to collect the amount shown on C.O.D. tag or package label, then send payment to you. Services If payment cannot be collected after three attempts, the package will be returned. – C .O.D. service is available for packages shipped throughout the U.S. and Puerto Rico. – B usiness or personal checks are accepted as payment. Currency is not accepted for payment. – C .O.D. service is not available when using a UPS Ground shipping document. UPS C.O.D. To request a C.O.D. electronically: $12.90 – S ervice is available by using a UPS automated shipping system. – T he shipping system will produce a barcoded address label that contains all C.O.D. information. To request a C.O.D. using a manual tag: – Type or print an address label and attach it to the top of the package. – Complete the UPS C.O.D. tag per the instructions on the tag and specify the exact amount due. – Attach C.O.D. tag to each package requiring collection, covering the address label. – Retain the “Shipper Receipt” portion for your records. C.O.D. Direct®* – Receive C.O.D. payments generally within six business days of package delivery. Contractual service – Direct electronic transfer of funds into your designated accounts; timely alert of non-sufficient funds. – Receive daily reports of payments received, net deposits to accounts and total returned items. – Must have minimum annual 50 C.O.D. packages to qualify. – No additional fee beyond the C.O.D. rate. Please contact your account representative for more details. C.O.D. Automatic®* – Receive advanced C.O.D. funds in as few as two days. Contractual service – Direct electronic transfer of funds into your designated accounts; timely alert of non-sufficient funds. – Online access to statement history, check images and downloadable transaction details. – Must have minimum annual C.O.D. remittances of $30,000.00 to qualify. Delayed Deposit – Additional feature of C.O.D. Direct and C.O.D. Automatic services. Contractual service for C.O.D. Direct – Eliminates manual handling of checks held for delayed deposits by electronically scheduling future and C.O.D. Automatic* deposits directly into your designated accounts; includes online, self-service capabilities. C.O.D. Secure®* – Receive all the benefits of C.O.D. Automatic service, along with protection for returned C.O.D. checks Contractual service up to a specified limit. – Must have minimum annual C.O.D. remittances of $50,000.00 and at least 50 C.O.D. packages to qualify. *Visit upscapital.com/cod or call 1-877-263-8772 for more information. Notes: – The value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 82. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

ALASKA AND HAWAII RATES Determining the Rate 5 8 .90 .00

2.70 $ $0 $0

.00 for phone requests o charge to consignee for Return ver for $100.00, each 5.00 for web requests 13.40 for13.40 web requests for phone19.40 requests or international shipments with a $ $6 N to Sender*, Will Call (including pallets) and redeliver to the original address  $ $   F O portion (or $100.00 of $100.00) of the total value declared declared value of more than $50,000.00: $0.009 times the declared value   Delivery Change Request: Change Delivery – – – 0.75% of currency amount converted amount currency of 0.75% $2.00 $4.50 Required: Signature $5.50 Required: Signature Adult $3.00 UPS Intercept: Delivery – – – No charge for Will Call Fee – – $0.00-$100.00 – Minimum – -

® ® Value-Added ServicesValue-Added – Package

® . A package ALASKA AND HAWAII RATES (1-800-742-5877). A UPS InfoNotice UPS A (1-800-742-5877).

® Early package. Early delivery service shipment, is tendered tendered shipment, service delivery is ® ® for more information. more for . Internet Shipping, Quantum View Manage Shipping, Quantum View Internet ® shipment is limited to without $100.00 a declaration location, or redeliver to the original address a package ® ® ups.com . . A UPS Delivery Intercept can also be requested by calling , or by calling 1-800-PICK-UPS for more information. more for shipping systems, UPS systems, shipping ® (1-800-742-5877). ® ng on ups.com ­i eclared value charges can be included in charges billed to receivers or third parties. PS will obtain the necessary signature on delivery, and include it with the mailed Delivery harges to a payer’s account in a foreign currency will be converted to the payer’s currency hippers can request a UPS Delivery Intercept through the Shipping History with WorldShip imilar information, including the ability to view a signature, is available for no charge when or international shipments with a declared value of more than $50,000.00, multiply the total or packages tendered to a UPS driver with a declared value amount more than $1,000.00, he maximum declared value is $50,000.00 per package/$100,000.00 per pallet shipped via o confirm delivery of your shipment, a UPS representative will call the preferred contact or UPS track 1-800-PICK-UPS number is required to change the destinationthe delivery address. change to required is number C S U T telephone number listed on your UPS Next Day Air I A S F the recipient or the package disposition, and in the event of a return, the reason for the return.  you track your package at ups.com  Confirmation information. For Signature Required packages only, UPS may obtain, at its discretion, an electronic authorization to release the package without a signature on delivery. surcharges may apply. Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 103  occurred or will occur, consignees may request that UPS hold a package for willcall at a UPS Customer Center. After the first delivery attempt has occurred, consignees may request a Delivery Change Request for a package or pallet, to return to the sender*, hold for future delivery, change a domestic package’s delivery location* (but not a pallet’s), deliver* eligible domestic packages to a UPS Access Point  C using a weekly exchange rate secured through major money center banks. age to rerouteyou*, the package to a new address*, have the package available at Will Call for pickup, or have the package delivered on a future date. When the package is tracked, the status of the intercept will be displayed. or UPS CampusShip  is eligible only if it is a domestic UPS Next Day Air T UPS Worldwide Express Freight service. UPS’s liability for loss or damage can be increased up to $50,000.00 per package or $100,000.00 per pallet by making a declaration of value for an additional charge (subject to terms and conditions). Certain domestic packages are eligible for the enhanced maximum declared value of $70,000.00, subject to restrictions set forth in the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 103 F F  D pursuant to shipper’s Scheduled Pickup service, is processed for shipment using a UPS Shipping System (declarations of value on paper source documents are not eligible) and does not contain hazardous materials or a perishable commodity.  declared value by the rate to determine the declared value charge for the shipment.  the shipper must retain a high-value shipment summary signed by the driver. The UPS Shipping System provides this form when the shipping label is requested. that was taken to a UPS Access Point location. Consignees submit requests by using the Tracking application on ups.com U pallet in a UPS Worldwide Express Freight of value. of – onfirmation of delivery is sent by mail, and includes the delivery date, either the name of – – n addition to Delivery Change Option fees, additional transportation charges and all applicable – s ashipper, after you tender your package to UPS, you can request that UPS return the pack – or domestic packages and import shipments only. After receiving notice that delivery has – – – – PS’s liability for loss or damage for each domestic package or international shipment, or to each – Description – – – –

®

1-800-PICK-UPS® .

UPS Delivery Intercept Delivery UPS Signature Required and Required Signature Required Signature Adult Confirmation Verbal Delivery of Delivery Change Request Change Delivery he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted uel surcharges apply to value-added services associated with pickup, transport T on page 82 and delivery. For current fuel surcharges, where applicable, visit F  UPS Delivery Confirmation Declared Value Declared Carriage for CurrencyConversion Rate Available Options Available Delivery Change OptionsDelivery Change A “UPS Tariff/Terms and Conditions“UPS Tariff/Terms of Service – United beginning States” on page 103 * dditionaltransportation fees and all applicable surcharges may apply. For requests to return to the sender, any fees such will be assessed to the shipper. Refer to the Notes: – – Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. PACKAGE Domestic, Export and Import ups.com Value-Added Services 86 ups.com 1-800-PICK-UPS®

Domestic, Export and Import Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services.

Available Options Description Fee Direct Delivery Only – Except for shipper requests, where available, the package may not be re-routed, re-directed or delivered $2.00 to an alternate address (except requests to hold for will call at UPS Customer Centers). – Delivery pursuant to UPS’s driver release and Shipper Release procedures is still available. Signature on delivery and delivery to the person specified as the receiver not required. – Available for residential and commercial delivery. Electronic Export – UPS can file E.E.I. on your behalf when all required data is provided with the proper Power of Attorney. $10.00 Information (E.E.I.) – Providing E.E.I. as part of a shipment using WorldShip® or UPS CampusShip® shipping systems, or UPS® Internet formerly known as Shipper’s Shipping ensures that UPS has all the information to file E.E.I. in a timely manner. Export Declaration (S.E.D.) – File E.E.I. free of charge at cbp.gov/ace, the U.S. Government website designed for U.S. export shippers. Hold at Location – For UPS Worldwide Express Freight® shipments, the shipper may request that UPS hold a shipment at a No charge UPS Worldwide Express Freight Center location for pickup. For each such shipment, the shipper will complete an address label showing the words “Hold for Pickup,” the consignee’s name, telephone number, the name of a contact person and the full address of the consignee (designated UPS Worldwide Express Freight Center address not required). Hold for Pickup – UPS will deliver the package to a selected UPS Customer Center and call the recipient for pickup, usually No charge by 8:30 a.m. on the scheduled day of delivery. – Recipient will be required to present a government-issued photo ID. – If a recipient’s representative is picking up the package, a letter on company letterhead authorizing release or a company ID may be required. – Packages not picked up within five business days will be returned to the shipper. – Hold for Pickup service is not available for Saturday Delivery. – F or each package, customers must prepare a label including the words “Hold for Pickup,” the recipient’s name and telephone number and the full address of the UPS Customer Center. – Apply a UPS Hold for Pickup label above the address label on the package. Labels can be ordered from ups.com or by calling 1-800-PICK-UPS® (1-800-742-5877). – Visit ups.com or call 1-800-PICK-UPS® (1-800-742-5877) for the most convenient UPS Hold for Pickup location. UPS Import Control® Print Label – You generate the label(s) and distribute to your customer, who applies it to the shipment. $0.50 per label Electronic Label – UPS e-mails the label(s) upon request to your customer, who then prints and applies the label(s) to the shipment. $1.00 per label Print and Mail Label – UPS prints the label(s) upon request and mails it to your customer, who then applies the label(s) to the shipment. $2.25 per label 1 UPS Pickup – UPS delivers a shipping label to your customer and collects the shipment. If the shipment cannot be picked up $5.65 per label Attempt Label on the first attempt, UPS will leave the label at the pickup location. 3 UPS Pickup – UPS delivers a shipping label to your customer and collects the shipment. If the shipment cannot be picked up $7.70 per label Attempts Label* on the first attempt, UPS will only make two more pickup attempts over the next two business days. Invoice Removal – UPS removes the commercial invoice prior to delivery, which keeps merchandise values confidential $20.00 per shipment from the final consignee. GENERAL INFORMATION REGARDING UPS IMPORT CONTROL – Importers initiate UPS shipments from another country, delivering to themselves or an alternate location. – Allows importers to use a UPS automated shipping system or their own system to generate labels and commercial invoices, which can be forwarded to a supplier/exporter in another country by e-mail, mail or via a UPS driver with a pickup dispatch. – Includes import document preparation, pickup, customs clearance, visibility and delivery. – Facilitates pickup/delivery in over 145 countries and territories; varies by country; transportation charges based upon the scheduled delivery date. – Exporter will be responsible for meeting export/import documentation requirements; to facilitate export, exporter may receive an Instruction Sheet with every label delivered to them. – Shipments containing certain items including, but not limited to, Hazardous Materials or Dangerous Goods requiring shipping papers are not allowed in UPS Import Control shipments. – Transportation charges for return packages are billed after entering the UPS system. – Print and Mail Label, 1 UPS Pickup Attempt Label and 3 UPS Pickup Attempts Label accessorial fees are billed at the time of request. Print Label and Electronic Label fees are billed after the package enters the UPS system. – Regulations and requirements for documentation for individual commodities vary from country to country. See ups.com for country-specific rules. – Shipments with a package or pallet valued greater than $1,000.00 (or local equivalent) must include a high-value shipment summary from the exporter with the labels, and signed by driver. *Not available for UPS Worldwide Express Freight services. Notes: – The value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 82. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com. ALASKA AND HAWAII RATES Determining the Rate 7 8

.

ups.com No additional charge additional No per$5.00 package per$5.00 package per$5.00 package shipment per $8.00 $40.00 annual fee charge additional No charge additional No shipment per $8.00 charge additional No Free Fee $3.50 per$3.50 package

services unless otherwise noted ® Value-Added ServicesValue-Added – Package

).

ALASKA AND HAWAII RATES Ground. ®

service*** to UPS ® or UPS Access Point location (where available – refer to the “UPS Tariff/Terms ® edeliver to My Address: If UPS delivered packages to a nearby UPS Access Point location, recipient can et a vacation and have all packages delivered on one of the three business days after the vacation ends. ith two levels of membership, UPS My Choice service provides recipients with online and mobile access eliver to a UPS Access Point Location:** Have eligible domestic packages delivered to a location PS will provide delivery information, typically a four-hour approximate delivery time. vailable for domestic shipments and imports into the U.S. onfirmed Delivery Window: Window: Delivery onfirmed edeliver to My Address: If UPS delivered packages to a nearby UPS Access Point location, recipient can ecipients may give authorization online for UPS to deliver packages without a signature. rovides an online Delivery Planner to help manage and track recipients’ home deliveries.  S  R the original to address. back delivered be packages eligible that request et a vacation and have eligible domestic packages delivered to a UPS Access Point location and pick up ncludes same features as a UPS My Choice Member in addition to the following: D of The UPS Store and Conditions of Service – United States” beginning on page 103 R address. original the to back delivered be packages eligible that request C annually requests (two-hour) window delivery confirmed Two • requests window delivery confirmed Additional •    A P P R U   only) (domestic address** another to packages eligible of deliveries Unlimited • • Unlimited deliveries on another day (includingvacation holds) I W  to flexible delivery options to manage their home deliveries. home deliveries. their manage to options delivery flexible to within seven calendar days (unless shipper provides otherwise).** provides shipper (unless days calendar seven within  S • • Deliver package on another day. • Deliver package to another address** (domestic only). • – Confirmed Delivery Window: Select a two-hour confirmed delivery window. delivery confirmed two-hour a Select Window: Delivery Confirmed – – Upgrade UPS SurePost Service upgrades:Service – – – Unlimited upgrades from UPS SurePost service*** to UPS Ground. Service upgrades:Service – Deliver eligible packages to another address or on another day: – – roactive alerts via text*, e-mail or mobile– push notification. – – Leave a package with a neighbor (someone within walking distance of the original delivery address). – Hold for Will Call at a UPS Customer Center. – UPS My Choice service helps shippers to: – Ensure delivery on the first attempt service superior Maintain customer – returns and calls tracking Reduce – – Improve online purchasing experience – – – Description –

® 1-800-PICK-UPS® .

UPS My Choice Member UPS My Choice Member Premium ransportation charges may apply when delivery is to an address beyond the zone of the original delivery address, together with all applicable surcharges. he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit T on page 82  T  F *Your standard carrier’s message and data rates may apply. UPS My Choice Available Options Available ** – Notes: – ***UPS SurePost non-guaranteed is only, a contract economy residential service with final delivery typically provided the by U.S. Postal Service. Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. PACKAGE Domestic, Export and Import ups.com Value-Added Services 88 ups.com 1-800-PICK-UPS®

Domestic, Export and Import Value-Added Services PACKAGE

Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services.

Available Options Description Fee Non-Resident Importer (NRI) – Applicable when shipping to Canada via UPS Air or UPS® Ground shipments. No charge – A Non-Resident Importer is a shipper in the U.S. who acts as the importer of record to the Canadian government. – A n NRI account allows you to pay the duties, taxes and brokerage charges for shipments to Canada, simplifying the experience for your consignee. – Shipper files the Power of Attorney (clearance authorization) with UPS for clearance of goods in Canada and is responsible for the payment of all Canadian duties, taxes and brokerage fees. • U PS will automatically charge all Canadian duties, taxes and brokerage fees to the shipper’s NRI brokerage account. – Consignee is not involved in the customs clearance process. – Shipper undertakes all importing responsibilities as required by Canadian law. – S hipper must maintain records on all importation into Canada for a period of time prescribed by the Canadian government (for U.S. NRI account holders, that period is six years). – NRI option can be utilized on UPS Air or UPS Ground shipments. – Contact your UPS representative if you would like to set up an NRI account. UPS On-Call Pickup® – With one pickup request, UPS will pick up all of your packages – Air, International and Package Ground Services at your office or home. – Same-Day Pickup: $6.90 – Schedule a same-day or future-day pickup via ups.com or by calling 1-800-PICK-UPS® – Future-Day Pickup: $5.80 (1-800-742-5877). – Residential and area surcharges – At ups.com, send an e-mail confirmation of your pickup request to multiple addresses, may apply modify your pickup request, or cancel the request. – Fees are applied per pickup request regardless of the number of packages being picked up. UPS Worldwide Express Freight® UPS Worldwide Express Freight – P ickup or drop-off must be scheduled for each UPS Worldwide Express Freight shipment No charge via WorldShip® or UPS CampusShip® shipping systems, UPS® Internet Shipping, a UPS Ready® solution, UPS® Developer Kit, ups.com or 1-800-782-7892. – UPS Worldwide Express Freight pickup cannot be combined with Air, International or Ground Services package pickup. UPS Proactive Response® – P roactive monitoring and intervention service for UPS Next Day Air® and UPS Worldwide Contractual service Express® shipments. – Contractual service with a sophisticated monitoring engine, proprietary to UPS that monitors packages to delivery. – UPS provides 24-hour-a-day, seven-day-a-week support for these shipments. – Ideal for customers shipping critical high-value, time- or temperature-sensitive products that require an additional layer of protection. Proof of Delivery (P.O.D.) – Proof of Delivery of a shipment can be requested after the package has been delivered $3.00 per package by calling 1-800-PICK-UPS® (1-800-742-5877). – Proof of Delivery includes the time of delivery, full delivery address and the name and signature of the person who accepted your shipment, if available. – Information can be provided via e-mail, fax or mail and is subject to a charge which will be assessed to the shipper. – Similar information is available for no charge when you track your package at ups.com­. Notes: – The value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 82. – F uel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

ALASKA AND HAWAII RATES Determining the Rate 9 8 .

for country-specific rules. for services unless otherwise noted Contractual service Contractual Contractual service Contractual Contractual service Contractual per label$1.00 Contractual service Contractual equivalent) local (or $15.00 exchange per service Contractual Fee $2.25 per$2.25 label $0.50 per label per$5.65 label per$7.70 label ® , ®

Value-Added ServicesValue-Added – Package ational returns shipments. ­n for limits on actual and declared value for UPS Returns Services shipments. . ® ALASKA AND HAWAII RATES . . ups.com PS e-mails the return labelupon your request to your customer, who then prints the label PS prints the return label upon your request and sends it to your customer, via First-Class Mail PS delivers a return shipping label to your customer and collects the item for return. If the PS delivers a return shipping label to your customer and collects the item for return. If the oice, text and e-mail notifications are available to notify your customer of the upcoming ou may include these return labels within an outbound shipment or distribute the label ou print the return label and include it in an outbound shipment or distribute separately eatures include easy-to-use label, thousands of drop off locations and detailed tracking tracking detailed and locations off drop of thousands label, easy-to-use include eatures he new item is unpacked by the driver and customer; then using the delivery packaging, F through T customer returns needs, and that leverages The UPS Store retail network of nearly 4,400 locations to improve your client’s returns experience. Y separately. to your customer, who then applies the label to the package.  Y U  U  and applies it to the package. the to it applies and V exchange. T the old item is repacked for return to the shipper.  U package cannot be picked up on the first attempt, UPS will leave the return label at the pickup location. U package cannot be picked up on the first attempt, UPS will only make two more pickup attempts over the next two business days. who then applies the label to the package.   – – – Return packages through the United States Postal Service – he UPS Store provides product return and exchange programs that can be tailored to large – UPS preprints these return labels and provides to you for distribution. – only. shipments return domestic For – – – Description – UPS delivers a replacement item and picks up a like item for return during the same visit. – visibility. round-trip for linked are numbers tracking package return and outbound The – – UPS can customize existing returns capabilities to address a customer’s specific returns needs. – Replacement item won’t be delivered until consignee provides the item for return to the driver. – – – – ®

®

® Exchange 1-800-PICK-UPS® ® .

PS provides third-country returns (where the international shipment is to be returned to a country other than the exporter’s or processing party’s country) only PS Automated Shipping Systems will allow you to produce a commercial invoice along with the label for inter PS Returns Print and Mail Label, 1 UPS Pickup Attempt Label, 3 UPS Pickup Attempts Label and UPS Returns Exchange accessorial fees are billed at the time of request. efer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 103 egulations and requirements for documentation for individual commodities vary from country to country. See Export and Import rules on ups.com on rules Import Export and See country. to country from vary commodities individual for documentation for requirements and egulations ervice facilitates pickup and delivery of shipments in over 145 countries and territories. Varies by country. by Varies territories. and countries 145 over shipments in of delivery and pickup facilitates ervice he exporter will be responsible for meeting export/import documentation requirements, regardless of who processes a shipment. a processes who of regardless requirements, documentation export/import meeting for responsible be will exporter he as a contractual service. U he value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight      UPS Returns Print Return Label and Electronic Return Label fees are billed after the package enters the UPS system. U S T R U  R R on page 82 T Returns and The UPS Store – – – – – – – eturn packages must– Shipments be UPS-compatible, containing conforming certain items to UPS including, packaging guidelines but not limited and to, Hazardous fall within Materials UPS size and or weight Dangerous limits. Goods requiring– Transportation shipping papers charges are not allowed for return in UPS packages Returns are Services. billed after the package enters the UPS system. – GENERAL INFORMATION REGARDING UPS RETURNS SERVICES RETURNS UPS REGARDING INFORMATION GENERAL – Available Options Available SOLUTIONS RETURNS STANDARD AuthorizedUPS Label Return Electronic Print and Mail Return Label Return Service CUSTOM RETURNS SOLUTIONS RETURNS CUSTOM Returns Customized Innovations Mail UPS Returns* Print Return Label Return Print SOLUTIONS RETURNS PREMIUM 1 UPS Pickup Attempt Label 3 UPS Pickup Attempts Label Returns UPS – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com *Provided UPS by Mail Innovations. For more information, visit ups.com/mireturns Notes: – UPS RETURNS® PACKAGE FOR Domestic, Export and Import ups.com Value-Added Services 90 ups.com 1-800-PICK-UPS®

Domestic, Export and Import Value-Added Services PACKAGE Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services.

Available Options Description Fee Saturday Delivery – For time-critical shipments, UPS offers the convenience of Saturday Delivery in certain areas. UPS Air and International Services – Available in select locations for UPS Next Day Air® Early. $16.00 – UPS Next Day Air Early shipments are typically guaranteed one hour later than the guaranteed weekday delivery UPS Worldwide Express Freight® time to many UPS Next Day Air Early destinations. $200.00 – UPS Next Day Air® shipments are typically guaranteed an hour and a half later than the guaranteed weekday delivery time. – UPS 2nd Day Air® shipments are guaranteed by end of day. – Each package or pallet should bear a Saturday Delivery sticker (not required for UPS® Ground service). – Availability of Saturday Delivery may vary based on location of delivery address. Refer to ups.com for delivery areas. – Saturday Delivery is available only in select areas for UPS Ground service. – Available to/from select locations for UPS Worldwide Express Plus®, UPS Worldwide Express NA1® and UPS Worldwide Express®. Saturday Air – Formerly referred to as Saturday Pickup. $16.00 Processing Fee – UPS Next Day Air packages will be delivered the next business day, and UPS 2nd Day Air packages will be delivered within two business days. – Available in select locations for UPS Next Day Air Early. – Includes UPS Air Services and UPS Hundredweight Air Services packages tendered to UPS on Saturday, including packages dropped off at retail locations. – Saturday pickup is not available for Hawaii. – If a Saturday pickup is scheduled but nothing is shipped, the Saturday Air Processing Fee will be assessed. – Additional pickup fees will apply for UPS On-Call Pickup® service. Saturday Stop Charge – Saturday pickup is available for UPS Ground service in select areas. In such areas, a Saturday Stop Charge or the $3.00 applicable UPS On-Call Pickup charge will apply any time a Saturday pickup is requested (in addition to any applicable Saturday Air Processing Fee(s)). In such areas, if a Saturday pickup is scheduled but nothing is shipped, the Saturday Stop Charge or applicable UPS On-Call Pickup charge will be assessed (in lieu of the Saturday Air Processing Fee). Scheduled Pickup – O ne UPS driver will pick up all of your packages – Air, International and Ground Services. That can mean a lower Options carbon footprint for UPS and you. – S cheduled pickup options are restricted by Monday-Friday pickups. For Saturday options refer to the section above. – For more information, visit ups.com/pickupoptions. – Scheduled pickup options are not available for UPS Worldwide Express Freight service. Pickups for UPS Worldwide Express Freight service must be requested via WorldShip® or UPS CampusShip® shipping systems, UPS® Internet Shipping, a UPS Ready® solution, UPS® Developer Kit, ups.com or by calling 1-800-782-7892. UPS Smart Pickup®* – Automatically arrange a pickup only when you have packages to ship. $11.85 per week – When you process a shipment using WorldShip or UPS CampusShip shipping systems, or UPS Internet Shipping, the system automatically notifies a UPS driver to make a UPS Smart Pickup service request that same day. Daily Pickup* – A UPS driver automatically stops at your location once each business day, as scheduled. Weekly Billing Total: – $0.00-$74.99 $25.80 – $75.00 or more $12.90 Daily On-Route – A UPS driver makes a pickup at your location once each business day while making deliveries in your area, Weekly Billing Total: Pickup even if there are no packages delivered to your location. – $0.00-$74.99 $23.80 – $75.00 or more $11.90 Day-Specific Pickup* – A UPS driver automatically stops at your location Monday through Friday. You decide which days are best Weekly Billing Total: for your business. 1-2 days 3 days 4 days – The weekly service fee will vary based on the number of pickup days selected. – $0.00-$74.99 $11.85 $17.10 $23.80 – $75.00 or more $11.85 $11.85 $11.90 Shipper Release – Have UPS deliver your package without requiring the recipient’s signature. No charge Third Party – A fee applies to any shipment billed to a Third Party (regardless of the country of origin or destination of the shipment), 2.5% of total charges Billing Service and will be charged to the payer. – Based upon all charges including transportation and accessorials. Excludes duties and taxes assessed by govern­ment authorities. – Does not apply to UPS Returns® Services or UPS Import Control® shipments. World Ease® – S implifies customs clearance and reduces cost by grouping several shipments destined for one country or the entire Contractual service European Union into a single shipment. – Available to and from over 75 countries. – Multiple shipments travel together until customs clearance. Transit times may vary from tradit­ional single-shipment transit times. – Call 1-800-782-7892 for more information. * Customers who select this Scheduled Pickup option receive one UPS On-Call Pickup request for Air or International packages per day at no extra charge for shipments tendered after their Scheduled Pickup time. (For Day-Specific Pickup, the total number of free UPS On-Call Pickup requests for the week will not exceed the number of selected pickup days.) Notes: – The value-added services listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 82. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com. ALASKA AND HAWAII RATES Determining the Rate 1 9 ir 4.20 3.80 2.45 2.55

A $ $ $ $

. ound 4.20 3.25 2.30 2.40 Gr $ $ $ $

elivery Area Surcharge Extended: $2.10 ommercial Extended esidential Extended Other Charges – Package C R   D $5.00 – Residential – – Commercial – Import: – Delivery Area Surcharge: $2.10 – $13.40 $13.40 $10.85 per package$10.85 Fee $10.00 $48.00

ents ­m

shipping ® (1-800-742-5877) ® within the 48 contiguous contiguous 48 the within TM solution. ® ALASKA AND HAWAII RATES or UPS CampusShip UPS or ® or call 1-800-PICK-UPS for the Remote Area Surcharge. shipments, one delivery attemptis included in the rate. or call the Hazardous Materials Support Center ® Early package is requested to a destination outside the the outside destination a to requested is package Early ® ined by UPS in its sole discretion, including, but not limited to: limited not but including, discretion, sole its in UPS by ined ­m Developer KitDeveloper or an approved UPS Ready ® ny article that is encased in an outside shipping container made of metal or wood. ny cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased ny package with an actual weight of more than pounds. 70 ach package in a shipment where the average weight per package is greater than ffective any January package with 8, 2017, the longest side exceeding 48 inches ry ice shipments from Alaska and Hawaii must be prepared for air transportation using n address validatedby UPS may be incorrect or incomplete for purposes of completing n Additional Handling charge will be assessed for any package that requires special repare and process these packages through WorldShip through packages these process and repare efer to the Area Surcharge Listing at ups.com/rates or its second-longest side exceeding 30 inches.*  E E  pounds70 and the weight for each package is not specified on the source document or the UPS automated shipping system used.  A in a corrugated cardboard shipping container. shipping cardboard corrugated a in or more information, visit ups.com he IATA “Shipper’s Declaration for Dangerous Goods” is not required for domestic ship f any shipment has an incorrect or incomplete address, UPS will make reasonableefforts to f delivery of a UPS Next Day Air n the event of non-payment by the consignee or third party, the original shipper will be billed D  either C.F.R. 49 or IATA regulations. secure the correct or complete address, and will make available to the shipper the correct from obtained information on based address an complete or correct also may UPS address. for shipper the to assessed be will charge Correction Address An consignee. or shipper the completion. or correction address an  I at 1-800-554-9964. at  M the shipper to enter into the UPS Dangerous Goods Agreement (contract). P  A delivery, and may be corrected by UPS.  A deter as handling, systems, UPSsystems, T F  of non-Dangerous Goods packed in dry ice. C.F.R. 49 Shipping Papers are only required for non-medical shipments containing more than 5.5 pounds of dry ice. UPS Next Day Air Early service area, UPS reserves the right to assess an additional fee.  I  A s states. For Alaska and Hawaii, refer to page 93  I a refusal fee in addition to the shipping charges. for a listing of applicable ZIP Codes. applicable ZIP of listing a for R • • • A • A • – For UPS Worldwide Express Freight – ost non-Dangerous Goods shipments containing dry ice are accepted, without requiring – – – – urcharge applies to each package delivered to certain ZIP Codes – Will not be assessed when a Large Package Surcharge is applied. – – Description – – – – International dry ice shipping is available on a contractual basis only. – – Additional delivery attempts may have additional charges. –

1-800-PICK-UPS® .

Ground and UPS Hundredweight Service for UPS Ground or its second-longest services) side exceeds inches. 30 ®

he other charges listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted uel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com T  on page 83 F Delivery Reattempt Delivery Chargeback for Consignee Consignee for Chargeback Shipments Billing Delivery Area Surcharge Additional Handling Additional Charges Correction Address Dry Ice Destination Outside Service Area A for UPS – * will have an Additional packageny shipped and 2017 between January Handling December 7, 2016 26, applied charge if the longest side inches exceeds inches 60 (48 Notes: – Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. PACKAGE Domestic, Export and Import ups.com Other Charges 92 ups.com 1-800-PICK-UPS®

Domestic, Export and Import Other Charges PACKAGE

Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services.

Charges Description Fee Extended Area Surcharge – An Extended Area Surcharge applies to shipments for some international origins and Greater of $30.00 per shipment destinations. or $0.30 per lb. – Visit ups.com/rates or call 1-800-782-7892 to determine if a particular origin or destina­tion is classi­fied as an Extended Area. Dangerous Goods – U PS accepts Hazardous Materials only from customers with a UPS Dangerous Goods Package (Hazardous Materials) Agreement (contract) in effect and a Scheduled Pickup account, and then for transport – UPS Air Services: $45.00 only within and between all 50 states and Puerto Rico. – UPS® Ground: $32.00 – A domestic contract is not required for “Other Regulated Materials” (ORM-D) ground and – U PS International Air Services: Limited Quantity (Ltd Qty) shipments prepared under HM-215K within ground service the greater of $70.00 per shipment or areas in Alaska and Hawaii. Materials prepared in accordance with Title 49 C.F.R. 173.4 $8.40 per Dangerous Goods package Small Quantities for highway and rail, 173.4a Excepted Quantities, and 173.4b de minimis ® exceptions; and Excepted Quantities, as defined in the International Air Transport Association UPS Worldwide Express Freight (IATA) 2.7, may be shipped without a Hazardous Materials contract in the 50 states and – G reater of $70.00 per shipment Puerto Rico. or $0.38 per lb. – International Dangerous Goods (IDG) shipments requiring “Shipper’s Declaration for Dangerous Goods,” as defined under the International Civil Aviation Organization (ICAO) and published in the International Air Transport Association (IATA) Dangerous Goods Regulations, are accepted for transportation only as a contractual service. – E xcepted Quantities require a contract for International Dangerous Goods (IDG) service, but are not subject to the additional International Dangerous Goods (IDG) charge. – U PS accepts International Dangerous Goods (IDG) only for transportation within and between defined international service areas. For valid countries, see ups.com/approvedcountries. – For additional information, call the Hazardous Materials Support Center at 1-800-554-9964. Large Package Surcharge – A Large Package Surcharge will be applied when its length plus girth [(2 x width) + $70.00 per package (2 x height)] combined exceeds 130 inches. – Large Packages are subject to a minimum billable weight of 90 pounds. – An Additional Handling charge will not be assessed when a Large Package Surcharge is applied. Missing/Invalid Account – A processing fee will be charged for a missing or invalid account number when the account $13.40 Number or Refusal Fee number is missing, the account number is not the correct number for the bill-to party, the account number is for a receiver or third party who fails to pay the shipping charges, or the package is shipped to an unauthorized consignee. UPS On-Call Pickup® – A surcharge applies to each residential UPS On-Call Pickup request at certain ZIP CodesTM – Residential: $3.25 Area Surcharge within the 48 contiguous states. – Extended Residential: $4.20 – Refer to the Area Surcharge Listing at ups.com/rates for a listing of applicable ZIP Codes. – Does not apply to UPS On-Call Pickup requests made at commercial addresses. Over Maximum Limits – P ackages with an actual weight of more than 150 pounds, or that exceed 108 inches $150.00 per package in length, or exceed a total of 165 inches in length and girth [(2 x width) + (2 x height)] com­bined, as measured to determine their billable weight, are not accepted for transportation. – If found in the UPS system, they are subject to additional charges. – Refer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning on page 103 for more information. Notes: – The other charges listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted on page 83. – Fuel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com.

ALASKA AND HAWAII RATES Determining the Rate 3 9

. on-U.S. origins and destinations: on-U.S. origins and destinations: awaii: Greater of $30.00 per shipment PS Air Services to the 48 contiguous PS Next Day Air to Alaska or Hawaii: laska: Greater of $30.00 per shipment PS Domestic and International PS Ground: applicable UPS Ground rate Ground UPS applicable Ground: PS Other Charges – Package Greater of $30.00 per shipment or $0.30 per lb. N Greater of $30.00 per shipment or $0.30 per lb. N  U U  rate Ground UPS applicable states:  applicable UPS Next Day Air rate A H  or $0.30 per lb.  or $0.30 per lb.  U $4.00 Air Services: U  – Applicable costs plus per $10.00 shipment undeliverable – – UPS Worldwide Express Freight – Package – Alaska: $23.50 – Hawaii: $7.00 – – – Fee $3.00 $150.00 per pallet$150.00 Package – – UPS Ground service: $3.40 UPS Worldwide Express Freight – $130.00

® within Alaska TM ALASKA AND HAWAII RATES or call 1-800-PICK-UPS request made within certain ZIP Codes within Alaska ® pallets that exceed maximum size or weight restrictions ® ation) as set forth at ups.com/media/en/wwef_max_dim.pdf ­n for UPS Next DayAir shipments to Alaska or Hawaii. ® for more information. more for Ground service fee applies to UPS On-Call Pickup requests made at a residential ® omestic packages refused by the consignee, or which cannot be delivered due to any efer to the Area Surcharge Listing at ups.com/rates pplies to any UPS On-Call Pickup efer to the “UPS Tariff/Terms and Conditions of Service – United States” beginning or all international shipments refused by the consignee,or which cannot be delivered orwarding costs, return transportation charges, duties, taxes and a return surcharge hipper may beassessed a charge per request for excessive tracking, tracing and refund he UPS Service Guarantee does not apply to undeliverable packages returned to the shipper. • UPS Ground for UPS Ground shipments. Ground UPS for Ground UPS • • UPS Ground for UPS Air Service shipments to the 48 contiguous states. • UPS Next Day Air F F  due to any other cause beyond UPS’s control, UPS will contact the shipper for further instructions.  apply to any return, at the shipper’s expense. A s UPS or a UPSOn-Call a or requestPickup from, a location that is a home, including a business home. a of out operating A R U R  and Hawaii and select origins and destinations. and origins select and Hawaii and (1-800-742-5877) for a listing of applicable ZIP Codes. applicable ZIP of listing a for (1-800-742-5877) (which vary by origin and desti Surcharge. Handling Pallet Oversize an to subject are and approval prior require address. address.  D cause beyond UPS’s control, will be returned to the shipper at the shipper’s expense.  requests. S on page 103  R T  and Hawaii. and  A – – – – The UPS Service Guarantee does not apply to undeliverable packages returned to the shipper. – urcharge will apply (in addition to all applicabledelivery to, any to Surcharges) Area – – emote Area Surcharge applies to deliveries to certain ZIP Codes – PS Worldwide Express Freight – Description – – – – – – Return service level will be:

1-800-PICK-UPS® .

he other charges listed are available for UPS domestic, international package and UPS Worldwide Express Freight services unless otherwise noted uel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups.com  on page 83 T F Undeliverable Undeliverable Surcharge Shipment Handling Surcharge Handling Oversize Pallet Charges Residential Surcharge Remote Area Surcharge Tracing and Refund Requests Refund and Tracing Package Tracking, Special Handling of of Handling Special Shipments Undeliverable Notes: – – Unless otherwise noted, UPS rates are per package for domestic services and per shipment for international services. PACKAGE Domestic, Export and Import ups.com Other Charges 94 ups.com 1-800-PICK-UPS®

Within and Between the U.S., Canada and Puerto Rico Value-Added Services AIR FREIGHT

Available Options Description Fee Certificate of Origin – Can be prepared by UPS on behalf of the shipper for exported goods manufactured and $25.00 originating within the U.S. Declared Value for Carriage – U PS’s liability for all losses is limited to $50.00 per shipment or $0.50 per pound, whichever – $0.90 per $100.00 is greater. – Minimum of $17.60 – Shipper may declare a value in excess of these limits, subject to maximum allowable values for an additional charge. – For more information, refer to the “UPS Air Freight Terms and Conditions of Contract for UPS Air Freight Services in the United States, Canada and International” at ups-scs.com/terms. Hold at Destination – Freight is to be held at the carrier’s destination location for pickup by the recipient. No charge Airport for Pickup (HAPU) – HAPU requires a consignee name and phone number. – All services will be billed door-to-door. Proof of Delivery (P.O.D.) – Contact your local service center to request Proof of Delivery. To locate your local service $10.00 center call 1-800-443-6379. Saturday Delivery – S aturday Delivery may be selected by the shipper where available to A.M. points only. $30.00 per 100 lbs.: – S hipments delivered on Saturday must be picked up on Friday. $150.00 minimum in U.S., Canada and Puerto Rico Saturday Pickup – Saturday Pickup may be selected by the shipper where available to A.M. points only. $30.00 per 100 lbs.: $150.00 minimum in U.S., Canada and Puerto Rico Notes: – The value-added services listed are available for UPS Air Freight services unless otherwise noted on page 82. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. For current fuel surcharges, where applicable, visit ups-scs.com/surcharges.

ALASKA AND HAWAII RATES Determining the Rate 5 9

ion > 120" ­s inimum when $130.00 estination per lbs.; 100 $7.50 47.00 per vehicle47.00 for minutes each 15 128.00 per128.00 vehicle for each 24-hour D  minimum;$100.00 maximum $350.00 $ M $ delay, the for consumed time the subject to a minimum charge of $83.50 excluding thereof, fraction or period days non-business   or fraction thereof shall be made for  a dimen $70.00 $25.00 $125.00 per shipment per $125.00 – $25.00 Cubic Dimensional Weight and % of transportation of: greater the for charge – 20% if length + girth > 200" – 30% if a dimension ≥ 60" – $25.00 $0.06 per minimum lb.; $55.00 – $65.00 per hour – $0.25 per lb.; minimum $75.00 $0.06 per minimum lb.; $55.00 – Origin $100.00 – 30% of Air Freight charges, minimum $155.00 Fee Other Charges – AirFreight

. ALASKA AND HAWAII RATES Freight NGS only. ® rocessing fee will be charged for a missing or invalid account number when the account ayer rebilling fee will be assessed for each request to change the billing instructions hipment which cannot be delivered on the first attempt to the consignee will be returned versize fees will be charged to shipments that exceed inches 120 in length, 83 inches n address validated by UPS may beincorrect orincomplete for purposesof completing hipments that are unusually shaped, non-stackable, difficult to handle or require special special require or handle difficult to non-stackable, shaped, unusually are that hipments ee assessed for pickup from or delivery to a home address including a business operating iftgate equipment on trailers is available for customers who do not have a shipping or f any shipment has an incorrect or incomplete address, UPS will make reasonable efforts f the driver is required to wait more than minutes 15 for either a pickup or delivery, charges n the event of non-payment by the consignee or third party, the original shipper will be billed S  handling in transit prevent (to damage tothe shipment, the other shipments it may come equipment). the or with contact in an address correction or completion. or correction address an A  I to secure the correct or complete address, and will provide the shipper with the correct from obtained information on based address an complete or correct also may UPS address. for shipper the to assessed be will charge Correction Address An consignee. or shipper the  delivery, and may be corrected by UPS. F I O out of a home that does not have an entrance open to the public. A s L A p or the package is shipped to an unauthorized consignee. in width and 60 inches in height.   based on waiting time will be computed by multiplying the hourly rate by the time involved.  number is missing, the account number is not the correct number for the bill-to party, the account number is for a receiver or third party who fails to pay the shipping charges,   to the service center and the consignee notified.  assistance. liftgate without shipment their unload or load cannot and dock receiving  I a refusal fee in addition to the shipping charges. A p  for a shipment. – – – – Dangerous Goods can be shipped via UPS Next Day Air Description – – – – If more than one delivery attempt is made. – – Non-conforming freight may be subject to service delays. – – – – Non-conforming freight may be subject to service delays and additional charges. – – – A subsequent attempt to deliver will be made only upon the request of the consignee. – Liftgate service must be requested, as not all trailers are equipped with liftgate devices. .

1-800-PICK-UPS®

he other charges listed are available for UPS Air Freight services unless otherwise noted on page 83 uel surcharges apply to other charges associated with pickup, transport and delivery. For current fuel surcharges, where applicable, T F  visit ups-scs.com/surcharges Address Correction Address Charges Consignee for Chargeback Shipments Billing Goods Dangerous Truck Waiting Time Non-Conforming Freight Non-Conforming Redelivery Delivery/ Residential Pickup Delivery Attempt Delivery Services Liftgate Account Missing/Invalid Number or Refusal Fee Oversize Fee Rebilling Payer – Notes: – AIR FREIGHT Within and Between the U.S., Canada and Puerto Rico Puerto and Canada U.S., the Between and Within ups.com Other Charges 96 ups.com 1-800-PICK-UPS®

Within the U.S. and Between the U.S., Canada and Mexico Value-Added Services UPS FREIGHT® LTL (LESS-THAN-TRUCKLOAD)

Available Options Description Collect on Delivery (C.O.D.) – C.O.D. is accepted on your behalf when requested. Declared Value – UPS’s liability for losses is limited to the lesser of: (1) the actual invoice value of the com­modities lost, damaged, or destroyed; for Carriage (2) the amount determined from the applicable limited liability provisions of the National Motor Freight Classification (NMFC); (3) the limits provided by contract, if applicable; or (4) the UPS Freight 102 Series Tariff. – Shipper may declare a value in excess of these limits, subject to maximum allowable values for an additional charge. – For more information, refer to the UPS Freight 102 Series Tariff at upsfreight.com/tariff Item 166. Proof of Delivery (P.O.D.) – P roof of Delivery includes the time of delivery, full delivery address and the name and signature of the person who accepted your shipment, if available. – Information can be provided via Quantum View Manage® tracking, UPS Billing Center, My LTL Freight, e-mail, fax or mail. Saturday, Sunday – Delivery service is available on non-business days such as Saturdays, Sundays and holidays upon request. or Holiday Delivery Saturday, Sunday – Pickup service is available on non-business days such as Saturdays, Sundays and holidays upon request. or Holiday Pickup Notes: – The value-added services listed are available for UPS Freight LTL services unless otherwise noted on page 82. – Fuel surcharges apply to value-added services associated with pickup, transport and delivery. – The list of value-added services listed above is not a comprehensive list of all value-added services available. For a complete list of value-added services, fees and current fuel surcharges, where applicable, visit ltl.upsfreight.com and refer to the UPS Freight Rules Tariff for Less-Than-Truckload transportation. For full details and updates, refer to upsfreight.com/tariff. Determining the Rate 7 9

Other Charges – UPS Freight LTL . . urcharge will apply to any delivery or pickup to or from a location that is a home, including a business operating out of a home. ee is assessed if UPS Freight is unable to deliver a shipment during committed delivery times and must store the shipment etentionof Vehicle fees apply (with power and without power) upon expiration of the applicable free time allowed. PS Freight accepts Hazardous Materials for Ground Transportation within the 48 contiguous states under the Code D.O.T. of Federal iftgate service must be requested, as not all trailers are equipped with liftgate devices. or shipments that require the driver to deliver or pick up at points beyond the area immediately accessible to the loading dock. hipments containing one or more articles with any single dimension that equals or exceeds feet in 15 length shall be subject to a charge. iftgate equipment on trailers is available for customers who do not have a shipping or receiving dock and cannot load or unload their f more than one delivery attempt is made, a fee applies if redelivery is needed after UPS Freight attempts to deliver during committed L  A s  at a UPS Freight facility. A f F L assistance. liftgate without shipment  I delivery time.   D   Regulations, as outlined in Title Parts on Transportation 49, 100-185 C.F.R.). (49  U  S – – – Inside Delivery or Inside Pickup – Inside Delivery or Inside Pickup [with no elevator (using stairs)] – – – – – When information on a shipping document must be corrected. be must document shipping a on information When – – – – When recipient must be contacted in advance of arrival. – Description

1-800-PICK-UPS®

he other charges listed are available for UPS Freight services LTL unless otherwise noted on page 83 uel surcharges apply to other charges associated with pickup, transport and delivery. he list of other charges listed above is not a comprehensive list of all other charges that may apply. For a complete list of other charges, fees and current T T F  fuel surcharges, where applicable, visit ltl.upsfreight.com and refer to the UPS Freight Rules Tariff for Less-Than-Truckload transportation.and For updates, full details refer to upsfreight.com/tariff Inside Delivery Delivery Inside Pickup Inside and Residential Delivery/ Residential Pickup Liftgate Services Liftgate Redelivery Storage Notification Prior to Delivery to Prior Notification Corrected Bill of Lading of Bill Corrected Charges Vehicle of Detention Materials Hazardous Oversize – – Notes: – – UPS FREIGHT® (LESS-THAN-TRUCKLOAD) LTL Within the U.S. and Between the U.S., Canada and Mexico and Canada U.S., the Between and U.S. the Within ups.com Other Charges 98 ups.com 1-800-PICK-UPS®

Alaska and Hawaii Customs Brokerage PACKAGE

The following applies per shipment other value-added services are part – Cu stoms clearance for services for imports into the U.S.: of our Customized Brokerage Services specified here is provided by the ® – All UPS Worldwide Express Plus®, and subject to a customs entry fee UPS Supply Chain Solutions customs UPS Worldwide Express NA1®, and/or other charges. Please see brokerage offices designated by UPS Worldwide Express®, Customized Brokerage Services in UPS for handling package customs UPS Worldwide Express Freight®, the Special Services section below clearance. Other UPS Supply Chain UPS Worldwide Saver® and for more information. Solutions customs brokerage offices UPS Worldwide Expedited® rates – The importer is responsible for all charge fees for clearance of packages include routine customs clear­ance. broker­age fees, including duties and and freight. Customs clearance and Routine customs clearance is built taxes. See charts on the following brokerage services are subject to into your rates when you use UPS pages for more information. the Customs Brokerage and Freight Forwarding Terms and Conditions/ to per­form the customs clearance – T he UPS Service Guarantee does not for any of t­hese services. U.S. located at ups-scs.com/tools apply when customs clearance is /terms.html. – A dditional services such as parts performed by brokerage offices other database management, customer- than those designated by UPS, or if a For more infor­mation on any of our specific classification directives, service delay is the result of certain Customs Broker­age Services, call special operating plans, assigned events beyond our control, such 1-800-782-7892. rating team, custom reporting and as a government agency hold.

UPS Broker of Choice® With UPS Broker of Choice service, business, while continuing to utilize to UPS completing delivery of the importers select their own alternate UPS brokerage expertise for others. shipment. customs broker for customs clearance of their UPS international shipments. Through the use of UPS technology, 2. UPS Broker of Choice OffSite This service is available for all UPS ship­ment information, as well as moves shipments in-bond directly to inter­national shipments. ship­ment documentation (e.g., com­ a customs-controlled (bonded) ware­ mercial invoice), will be pro­actively house (at the importer’s direction), This contractual, fee-based service available at the time of export for the where the importer’s customs broker ensures that the established relation­ broker to retrieve, thus enhancing the completes the customs clearance pro­­ ship with a customs broker can remain broker’s ability to clear the shipment cedures. The UPS transport is completed Note: For information on in place while the importer continues in a timely manner. upon delivery of the shipment to the UPS Customs Brokerage to utilize UPS for their international warehouse. Refer to page 101 for fees. Services for your freight shipping needs. Using UPS Broker of Importers have two options: needs, including the 1. UPS Broker of Choice OnSite keeps Customs Brokerage Choice enables importers that have and Freight Forwarding concerns about specific commodities shipments in UPS’s pos­ses­sion while the Terms and Conditions, or product lines to retain a particular importer’s customs broker completes please visit ups-scs.com. broker familiar with this portion of the customs clearance procedures prior Determining the Rate 99

Customs Brokerage Customs for fees. for Importers will choose FTZ Facilitator Import to direct shipments to be delivered in-bond to a designated FTZ rather than being cleared through customs. Exporters will choose FTZ Facilitator Export to ship goods in-bond from an FTZ to an international destination. Refer to page 101

­ ALASKA AND HAWAII RATES

®

® ® ® ®

® No Charge**No Charge**No Charge**No Charge**No ent information, as well as ship as information,ent well as ­m nt documentation (e.g., commercial commercial (e.g., documentation nt UPS Worldwide Express Worldwide UPS UPS Worldwide Express Freight Express Worldwide UPS UPS Worldwide Saver UPS Worldwide Expedited Worldwide UPS UPS Worldwide Express NA1 UPS Worldwide Express Plus visibility and tracking, and reduce the chance for errors and costs multiple utilizing with associated providers. transportation Through the use of UPS technology, ship me will beinvoice), proactively available at the time of export for our customer, customer’s broker or FTZ operator to retrieve, thus enhancing their ability to process the FTZ entry in a timely manner. ­ ­

® nts in-bond to and from from and to in-bond nts 1-800-PICK-UPS® ­me $0.00 to $800.00* $800.01*** to $1,250.00 to $2,500.00 $1,250.01 $1,000.00 Additional Each or Part Thereof Duty for Value

national­ shipments.

or UPS Worldwide Express Plus, UPS Worldwide UPS Worldwide Express, Express NA1, offices other than those designated UPS by for clearing the products listed above. UPS Worldwide Express Freight, UPS Worldwide Saver and UPS Worldwide Expedited, routine customs entries (for clearance up to three entry lines) is included at no additional Additionalcost. charges will apply if customs is clearance performed customs by brokerage F *$800.00 or current de minimis requirements set forth if different. law, by ll rates and values are shown in U.S. funds. Rates are per shipment and do not ational ship ational fits of transportation UPS’s network. ** Entry Preparation Charges for Importing into the United States United the Importing for into Charges Entry Preparation e Using UPS as a single source enables increase to exporters and importers This contractual, fee-based service allows the shipment of goods to and from an FTZ, while retaining the ben n a global Free/Foreign Trade Zone (FTZ). This service is available for all UPS inter UPS FTZ Facilitator With UPS FTZFacilitator service, the have exporters and importers ability to use UPS to transport inter PACKAGE Alaska Hawaii and ups.com A include applicable taxes. applicable include

***$800.01 or $0.01 higher or than $0.01 ***$800.01 current de minimis requirement set forth if different. law, by Customs Brokerage 100 ups.com 1-800-PICK-UPS®

Alaska and Hawaii Customs Brokerage PACKAGE

The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express Freight® services unless otherwise noted.

Service Explanation Fee BONDS (CONTRACT ONLY) Continuous Transaction Bond – One-year import bond for all entries made in a single year with up to $50,000.00 coverage. $525.00 – Required under special circumstances. In-Transit Bond (IT Bond) – Allows a shipment to be transported under U.S. Customs and Border Protection supervision $80.00 until it is formally entered into the customs territory of the U.S. and duty is paid, or until it is exported from the U.S. Single Entry Bond (SEB) – One-time import bond issued to ensure compliance with U.S. laws and regulations. $4.00 per $1,000.00 – When an SEB is necessary, UPS will contact the importer prior to customs clearance. (minimum $40.00) SPECIAL ENTRIES Additional Consignee – A fee applies if the shipment has more than one consignee or one commercial invoice. $2.10 per consignee or invoice or Invoice Complex Entries – Usually requires a formal entry and may require an additional day of customs clearance. $24.00 – A Complex Entry fee will be applied to the following: • A live entry that is required by U.S. Customs and Border Protection (CBP) when an export license (visa) is mandated for import into the U.S. • If the commodity and country of origin require Antidumping/Countervailing Duties. Antidumping/Countervailing Duty entries help U.S. companies compete with foreign industries and require additional information for U.S. Customs and Border Protection. • A ny goods returned and goods previously imported that require additional U.S. Customs and Border Protection documentation to substantiate the duty-free claim. • Go ods with additional licensing requirements. • W hen the customer requests UPS to file a single entry for a non-restricted commodity which normally qualifies for clearance under a consolidated manifest (Title 19 C.F.R. 128). Duty Drawbacks – The preparation of a refund request for part or all of customs duty or domestic tax paid $90.00 minimum* on imported merchandise that was subsequently manufactured into a different article or re-exported. Entry-Line Charge – A fee applies when more than three entry lines are entered. $3.10/line After First Three Lines Fish and Wildlife (F&W) – Fish and Wildlife Service is a government agency that requires the filing of certain documents $25.00** Entry Preparation and permits, and conducts inspections of products that contain wildlife or plant species that fall under the F&W jurisdiction. A fee of $25.00 will be assessed for UPS preparing and submitting the Fish and Wildlife USFWS form 3177. Foreign Trade Zone (FTZ) – These types of entries are non-routine and must be requested by the importer to UPS Supply Upon request Entry Chain Solutions. For more information, refer to UPS FTZ Facilitator® service on pages 99 and 101. *Additional charges may apply. **All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees.

ALASKA AND HAWAII RATES Determining the Rate 101

Customs Brokerage Customs services unless ® $132.50 request Upon per packet$1.00 or shipment of2% Duty/Tax (minimum $11.00) Based on the value gross and/or to differs according it weight; commoditythe $10.00 $90.00 (OffSite)$50.00 (OnSite)/$50.00 OffSite will also include a separate fee Bond In-Transit $25.00* $80.00 Fee

ALASKA AND HAWAII RATES ee applies if you want UPS to provide Prior Notice to the U.S. Food and Drug overnment agencies work with U.S. Customs and Border Protection on regulating PS can provide additional customized brokerage services to meet your specific importing gencies include the Food and Drug Administration (FDA), Department of Agriculture equest by the shipper, consignee and/or third party for import clearance documentation documentation import clearance party for third and/or consignee shipper, the by equest pecial customs entry for merchandise to be brought into the country exempt of duty, pecial documents must be submitted to these agencies for shipments that contain contain that shipments for agencies these to submitted be must documents pecial xamples of these contractual, fee-based services include customized reports, shipment ntry and payment documentation for shipments that have been through the U.S. Customs ee assessed to the customer when a request is made by the importer to file a warehouse hese types of entries are non-routine andmust be requested by the importer to UPS ee of 2% (minimum $11.00) of theee of amount (minimum 2% $11.00) paid or processed by UPS on behalf of the   pre-alerts, classification confirmations and others. and confirmations classification pre-alerts, E R which could include, but is not limited to, records previously supplied to the broker by the documentation. clearance import any of copies or shipper/consignee F F entry. T Solutions. Chain Supply U needs. compliance and E process. review and payment Protection Border and S  A  A f the through moving or into imported products food and food for (FDA) Administration U.S. This advance notice is required by the Bioterrorism Preparedness and Response Act of 2002. For import shipments, the Prior Notice fee is in addition to the existing FDA products. food and food regulated for fee Clearance  S provided the merchandise exits the country within a certain amount of time and under U.S. Customs and Border Protection supervision. E advanced visibility of shipment documents to the selected alternate broker; clearance while in UPS’s possession (OnSite), with UPS completing delivery or after UPS has (OffSite). warehouse bonded designated a to delivered FTZ operator; or importer the to documents shipment of visibility advanced providing  G  commodities. controlled others. among (FCC), Commission Communications Federal the and (USDA) FTZ. in originating shipments international for available also and controlling commodities coming into the U.S. from other countries. F charged. be will customer – – – Customers are responsible for payment of duty and taxes. – – Fee imposed by U.S. Customs and Border Protection on imported merchandise. – The fees for these customized services depend on the types of services requested. – – acilitates the bonded movement from the first port ofarrival tothe FTZ location, – – – – nables an importer to use an alternate customs broker for imported shipments, providing – – – – – – Explanation

® ®

1-800-PICK-UPS®

OTHER SERVICESOTHER Brokerage Customized Services Customs Entry Packets Fee Disbursement Duty Temporary Import Temporary Bond Under UPS Broker of Choice UPS FTZ Facilitator SPECIAL ENTRIES (CONTINUED) ENTRIES SPECIAL Agency Government Partner Clearance (PGA) Service Prior Notice for Products Food and Food Entry Warehouse otherwise noted. The Customs Brokerage information below applies to all UPS international package and UPS Worldwide ExpressFreight PACKAGE Alaska Hawaii and ups.com

*All fees charged any by government agency or other third will if any, party, be billed in addition to the listed fees. Customs Brokerage 102 ups.com 1-800-PICK-UPS®

Alaska and Hawaii Customs Brokerage PACKAGE

The Customs Brokerage information below applies to all UPS international package and UPS Worldwide Express Freight® services unless otherwise noted.

Service Explanation Fee OTHER SERVICES (CONTINUED) Formal Entry – Required for shipments valued at more than $2,500.00 (U.S.) or for shipments containing See Complex Entries on page 100 specific commodities designated by U.S. Customs and Border Protection. Marking Notice Processing – S pecial documents must be filed for a shipment not properly marked with the country of origin. $80.00 – C ustoms Power of Attorney must also be completed and on file with brokerage before the shipment can be forwarded to the consignee for proper marking. Merchandise Processing Fee – A non-refundable fee charged by U.S. Customs and Border Protection for administrative For Air shipments: expenses for processing certain imported shipments. The fee will not apply if the goods – 0.3464% of the value qualify under applicable free trade agreements. of merchandise For Air shipments: – Minimum of $25.00, – Applicable only for formal entries (customs value more than $2,500.49 or as required maximum $485.00 per entry by regulation). For Ground shipments: For Ground shipments: – 0.3464% of the value – Applicable for both informal and formal entries. of merchandise – Minimum of $2.00 for informal entries, $25.00 for formal entries; maximum $485.00 per entry North American Free Trade – Special processing to ensure that the required NAFTA documentation on a shipment $21.25 Agreement (NAFTA) Processing is complete to allow any applicable reduced tariff. Overtime/Special Handling – When additional, non-routine activities/services are required, selected services may $51.50 per hour* Service (Hourly Rate) be performed by UPS. – S ervices offered include (but are not limited to) manipulations, labeling, inventory, auditing, customized reports, spreadsheets, key entry, general order processing, etc. – Please contact a brokerage specialist if there is a need for additional clearance services. Post Entry Services – Protest: Request from an importer to recoup the overpayment of duty to U.S. Customs and $90.00** Border Protection due to a description discrepancy or misclassification on the customs entry. – P ost Entry Adjustment: Request from an importer to obtain corrections to an entry filed with U.S. Customs and Border Protection prior to liquidation. – V oluntary Tender: Request from an importer to submit additional duties owed to U.S. Customs and Border Protection, where submission is initiated by the customer. Pre-Release Notification – This fee applies when customer contact is required prior to releasing the shipment. $12.50 per shipment Transportation Handling – A ssessed when shipments are removed from the UPS system, at the request of the importer, $30.00 to be forwarded to another broker for clearance. – Shipments are transferred from the UPS-bonded facility to the designated bonded agent’s facility. – A bonded carrier or cartman must be used to transfer goods in-bond from UPS to another carrier based on approval to move the goods from U.S. Customs and Border Protection. – Transfer may be denied by UPS Supply Chain Solutions® Customs Brokerage Services. Warehouse Storage – – A ssessed when shipments remain in the UPS warehouse after the two free days regardless $20.00 + $0.04 per lb. per day Air/Ground – Per Day of the customs broker. After Two Days *All fees charged by any government agency or other third party, if any, will be billed in addition to the listed fees. **Additional charges may apply.

ALASKA AND HAWAII RATES Tariff/Terms and Conditions 03 1

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TABLE OF CONTENTS

. ups.com

UPS® Tariff/Terms and Conditions of Service – United States United – Service of Conditions and UPS® Tariff/Terms 104 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

TABLE OF CONTENTS (continued)

37. Special Handling of Undeliverable Shipments; 50. Shipping Charge Corrections; Audit...... 124 Refused Shipments Returned...... 120 51. Payment of Charges...... 124 38. C.O.D. Service...... 120 51 1. Invoice Adjustment...... 124 38 1. Preparation and Listing of C .O .D . Packages. . . . 120 51 .2 Alternative Payment Plans...... 125 38 .2 Responsibility for C .O .D .s...... 120 51 .3 Late Payment Fee...... 126 38 .3 Consignee’s Checks in Payment of C .O .D .s. . . . 120 52. UPS Service Guarantee...... 126 38 .4 C .O .D . Package of $10,000 or More...... 120 52 1. Conditions...... 127 38 .5 Acceptance of Personal Check...... 120 52 .2 Exclusions ...... 127 38 .6 C .O .D . Remittance Verification...... 120 53. Claims and Legal Actions: 38 .7 Restrictions...... 121 Individual Binding Arbitration of Claims ...... 128 38 .8 Charges for C .O .D . Collections...... 121 53 1. Making Claims for Loss or Damage 38 .9 Remittance of C .O .D .s ...... 121 to Property...... 130 39. UPS Returns® Services ...... 121 53 .2 A cknowledgment of Claims for Loss 40. UPS Rates...... 121 or Damage to Property...... 130 40 1. Daily Rates and Retail Rates...... 122 53 .3 T ime Limit for Filing Claims for Loss or Damage to Property...... 130 40 .2 Letter Rates...... 122 53 .4 Investigation of Claims for Loss 40 .3 Pak Rates...... 122 or Damage to Property...... 130 40 .4 UPS 10 KG Box and UPS 25 KG Box Rates. . . . . 122 53 .5 Salvage ...... 131 40 .5 Private Express Statutes...... 122 53 .6 D isposition of Claims for Loss 40 .6 R ates for Large Packages; or Damage to Property...... 131 Large Package Surcharge...... 122 54. Responsibility for Loss or Damage...... 131 40 .7 Over Maximum Limits Charge...... 122 54 1. Maximum Declared Values...... 131 40 .8 Additional Handling Charge...... 122 54 .2 Liability Limits...... 132 40 .9 Oversize Pallet Handling Surcharge...... 123 54 .3 Exclusions from Liability...... 133 41. Fuel Surcharges...... 123 55. Data Protection...... 133 42. Manual Processing Charges ...... 123 56. Incorporation of Documents; 43. Third Party Billing Service ...... 123 Waiver; Future Changes ...... 134 44. Billing Options for Domestic Shipments...... 123 45. Billing Options for International Shipments. . . . . 123 46. Bill My Account...... 123 47. Disbursement Fee...... 123 48. Currency Conversion Rate...... 124 49. Missing/Invalid Account Number or Refusal Fee. . . . 124 Tariff/Terms and Conditions 05

­ 1

­ ­ ­

® uant to ­s “Retail Rates”

means any Shipment iding service and may refers any to address and ­ ­v

means any person assert shall be deemed include,to means for all purposes .O.D.” ommercial” Daily Rates” Drop Shipment” Delivery” Claimant” refer the to effective UPS Rates for Shipments originating in the 48 contig shipping,of plus any additional charges or rates for nonstandard service, or additional or nonstandard usage, and any other additional charges referenced within the or the Terms Service Guide, or those applicable additional rates set in out any customized contracts. EffectiveDecember 28, “Daily 2015, Rates” is deemed mean to “Standard List Rates.” uous United States established UPS by for the service selected the by Shipper that the to apply Shipper and the Package, and are in effect the at time the cost pro of result in profit UPS. to   Collect on Delivery.  that is not Residential.  “ by UPS. “C “C “ ing any claim in any forum for legal or equitable relief – including, but not limited to, any claim for damages, refunds, credits, injunctive relief, and declaratory relief arising – or of out related the to provision services of  ment or prior arrangement between UPS and a specific Shipper that permits the Shipper tender to quantities of location, delivery (4) in accordance with trade custom or usage, deliv (5) ery pursuant UPS’s to driver release procedures, delivery (6) pur UPS’s Shipper Release procedures, or (7) delivery otherwise permitted under the Terms. “ tendered pursuant a written to agree  “ but not bebut limited any to the of follow­ deliverying: the to Consignee (1) or the Consignee’s actual or apparent agent or representative, or pursuant to Consignee’s instructions, delivery (2) to the address or location specified in the UPS Shipping System any to person or, present such at address, delivery (3) anto alternate address or location, including a UPS to Access Point – – – – – – ­

­ ­­

­ ® ® UPS2nd UPS2nd ® UPSNext UPSNext ® ® ® ® ® ® ® from Canada from UPS Tariff/Terms and Conditions Service of – United States ® means Monday ” ® ® means all applicable trans ® ® Standard services tandard service, additional or tandard usage, and any other ® ­s ­s PS Hundredweight Service Business day Charges” orial charges, brokerage service fees, Day AirDay A.M. Day Air   s surcharges, additional handling charges and late payment fees. Any such Charges, including not limited but any to sur charges, are not intended solely cover to non additional charges referenced within the or the Terms Service Guide, or those applicable additional rates set inout any customized contracts. “ through Friday except the following Memorial Day, holidays: New Year’s Independence Day, Labor Day, Day, ThanksgivingChristmas Day, Day (December Eve.* and25), New Year’s “ portation and other charges including, not limitedbut to, all applicable acces “ the effective UPS Rates for Shipments originating in Alaska and Hawaii pub lished in the effective Service Guide for Alaska and Hawaii, or Retail Rates established UPS by for the service selected the by Shipper that to apply the Shipper and the Package, and are in effect the at time shipping, of plus any additional charges or rates for non   U U Day AirDay Saver Day Air U  U  UPS Hundredweight Air Services” “ includes: – – – 2. Definitions Used Definitions 2. – Alaska and Hawaii Rates” to refer – UPS Express Worldwide NA1 – UPS Express Worldwide – UPS Express Worldwide Freight – UPS Saver Worldwide – UPS Expedited Worldwide – UPS Select 3 Day – UPS The Terms apply to theThe to apply following Terms international services: – UPS Express Worldwide Plus – PS Hundredweight Service – PS Hundredweight Service – PS Hundredweight Service

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PS Hundredweight Service Services Day Select  U U  limitations during the holiday season.  Refer to in Section 43 appliesin Section 43 to all UPS services destination. or origin of regardless worldwide, The Third Party Billing Party Third The fee described Service  Note: – UPS Select 3 Day – UPS Returns ments service availability, delivery time commit service availability, 1 – UPS 2nd Air Day A.M. – UPS 2nd Air Day – UPS Next Air Day Saver – UPS Next Air Day – UPS – PS Hundredweight Service – UPS Air Services – current and controlling version the of is publishedTerms www.ups.com/ at terms service, the Shipper agrees that the version the of and Terms the applicable Service Guide in effect the at time of shipping will the to apply Shipment services described below. below. described services The UPS Tariff/Terms and Conditions Service of are effective (“Terms”) on the date set forth and above are subject to change without prior notice. The Terms are published periodically in printed form in the UPS Rate and Service Guide (“Service Guide”) and electronically on the UPS website ( and its transportation. The apply Terms theto following services: The following contains the general terms and conditions contract of under which United Parcel Service (“UPS”) is inengaged the transportation Package of shipments itself and jointly through inter 1. Introduction 1. ups.com – UPS Hundredweight Service – UPS *

“UPS Air Services” includes: – UPS Next Air Day UPS® Tariff/Terms and Conditions of Service – United States United – Service of Conditions and UPS® Tariff/Terms 106 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

individual Packages directly to UPS at – “Third Party” means any party that is – “UPS Customer Center” means a a UPS pre-approved designated location. not the Shipper or Receiver/Consignee. UPS facility where Shippers may tender Packages to UPS for transportation, – “Letter Rates” refers to the UPS Rates – “Third-Party Retailers” means loca­ and a Consignee or other recipient applicable to single package Shipments tions of The UPS Store® centers, UPS may receive a Package Delivery. using UPS Express® Envelope or UPS® Authorized Shipping Outlet locations, Letter packaging containing corres­pon­- and UPS Alliance Locations (located – “UPS Rates” refers collectively to Daily ­d­ence, urgent documents, or elec­tronic within Staples® retail locations). UPS Rates (which are inclusive of Standard media, with an actual weight of eight may designate certain Third-Party List Rates), Retail Rates, Alaska and (8) ounces or less. (“UPS Express® Retailers as UPS Access Point® loca­ Hawaii Rates, Letter Rates, Pak Rates, Envelope” and “UPS Letter” may tions, as that term is defined below, but and UPS 10 KG Box and UPS 25 KG be referred to interchangeably.) all terms and conditions applicable to Box Rates. Third-Party Retailers set forth herein – “Package” means any container and its – “UPS Returns® Services” refers col­ shall continue to apply, regardless of contents, and includes a UPS Express® lectively to UPS Authorized Return®, such designation. Envelope, as well as any article that Print Return Label, Electronic Return may be handled without packaging – A “UPS Access Point®” location is an Label, and Print and Mail Return if the handling thereof can be accom­ independently owned and operated Label, 1 UPS Pickup Attempt, 3 UPS plished in a reasonably safe and business or a location (including a UPS Pickup Attempts, UPS Returns® on the practicable manner. Access Point® locker) designated as Web, UPS Returns® Flexible Access, a UPS Access Point location by UPS and UPS Returns® Exchange. – “ Perishable Commodity” refers to a where a Consignee or other recipient perishable commodity or a commodity – “UPS Smart Label®” tag as defined may, where available, receive a Package requiring protection from heat or here and described in the UPS Guide Delivery. Where available, Packages cold, including, but not limited to, to Labeling includes but is not limited processed for shipment prior to tender live animals, foods, dry ice, flowers, to the MAXICODE, postal code bar using a UPS Shipping System may biological materials. code, current UPS Routing Code, be tendered to a UPS Access Point® appropriate UPS service level icon, – “ Receiver” or “Consignee” refers to location. Hours of operation and avail­ and UPS 1Z tracking number bar code. the party to whom the Shipment is ability of staffing vary by location. being sent. – “UPS Worldwide Express Freight® – “UPS® Automated Shipping System,” Center” means a UPS facility where – “Residential” refers to an address that “Source Document” and “PLD Upload.” Shippers may tender UPS Worldwide is a home, including, but not limited to, Source Document means a shipping Express Freight® pallets to UPS for a business operating out of a home. If document provided by UPS for the transportation, and a Consignee or an address can be construed as either purpose of tendering a Shipment to other recipient may receive pallets. Residential or Commercial, then it will UPS for transportation. UPS Automated be considered Residential. Shipping System means WorldShip® 3. Commodities Handled ® – “Shipment” means one or more Pack­ technology, UPS CampusShip tech­ and Restrictions on Service nology, UPS® Internet Shipping (also ages, or one or more pallets in UPS UPS holds itself out to transport general Worldwide Express Freight® service, referred to as online shipping), UPS ® com­modities, as usually defined, subject shipped under a single Source Docu­ marketplace shipping, UPS Developer ® to the following restrictions. ment or UPS Automated Shipping Kit, iShip technology, UPS Host TM The Shipper agrees to indemnify, defend, System entry to one Receiver. Access, UPS Mobile shipping apps, or an approved UPS Ready® solution and hold harmless UPS and its affiliated – “Shipper” refers to the party holding that meets UPS requirements at the companies, their officers, directors, the UPS account used to process and time of Shipment. PLD Upload means employees, agents from all claims, tender a Shipment to UPS or, if no the transmission to UPS of Package demands, expenses, liabilities, causes account was used for the Shipment, manifest information, includ­ing of action, enforcement procedures, then the party that contracted with without limitation, by Host Manifest and suits of any kind or nature brought UPS for the Shipment. The term Shipper Upload and Electronic Manifest Tool. arising from or relating to a Shipment in does not include, for example, a party The term “UPS Automated Shipping violation of applicable law or regulation, to whom a Shipment was Third Party System,” “Source Document” and or of these Terms. or collect billed, the party who drops “PLD Upload,” individually or col­lec­ off a UPS Returns® Services package, tively, are sometimes referred to by or a party that uses another party’s the term “UPS Shipping System.” account for a Shipment. Tariff/Terms and Conditions 07 1

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arty P - arty Retailer P - locker) if locker) such arty Retailer or ® P location (includ - ® location or billed billed or location location with ® ® Centers, UPS Access ® alue shipment summary v - locations, or locations, any Third ® omestic Packages with a value of ny Packageny with an actual value of ackages processed for shipment prior ackages shipped or delivered a to ackages with a value $1,000 of or nternational Shipments with a value I moreof than $1,000 per Package or pallet returned via UPS Print Return Label, UPS Print and Mail Return Label, Electronic Return Label, 1 UPS Pickup Attempt, or 3 UPS Pickup Attempts Return Services (including D more than $1,000 returned via Print Return Label, Print andMail Return Label, Electronic Return Label, or 1 UPS Pickup Attempt Return Services;  a value $5,000 of or more; P P using Bill Account; My  tenderto using a UPS Shipping System and tendered a UPS to driver with a value more of than $1,000, unless a UPS high is obtained the by Shipper or person tendering the Package and signed by the driver upon tender the of Package; UPS Access Point ing a UPS Access Point Packages were processed for shipment using a UPS Shipping System prior to drop off the at Third UPS Access Point  more than $50,000, or $70,000 for Packages declared in accordance with the Enhanced Maximum Declared provisions SectionValue of 54.1 (“Maximum Declared Values”);  P more shipped via a Third or UPS Access Point A are tendered for transportation UPS at Customer Centers, UPS Worldwide Express Freight – – – – Point – Retailer. Retailer. UPS reserves the right, is but not required, returnto the to Shipper any Shipment containing a prohibited article. Such return will be made solely the at Shipper’s risk and expense. 3.2 Maximum Values UPS does not accept for service Packages with values as set forth below: – ­ ­

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arty ”) ”) P - D location - ® pallets pallets ® packages; D - UPS Tariff/Terms and Conditions Service of – United States Services Shipments con ® arty Retailer or UPS Access P . Such pallets are subject an to - ithout prior UPS, by approval UPS PS Returns ny otherny items prohibited the by rocessed drop offs)Third a to hipments tendered (including pre U Ground Packages, as set forthbelow), or firearms, or requiring Delivery A website. Confirmation Services; and  Service Guide, or on the ups.com that exceed maximum size or weight restrictions (which vary origin by and destination) as set forth http:// at www.ups.com/media/en/wwef_max_ dim.pdf Oversize Pallet Handling Surcharge. S p Retailer or UPS Access Point  Worldwide ExpressWorldwide Freight the UPS system, they are subject one to or more the of following additional charges: Over Maximum Weight, Over Maximum Length, or Over Maximum Size. Such charges in apply addition all to other applicable Charges including, not limited but to, a Large PackageSurcharge; W P more thanpounds, 150 or Packages that when measured determine to the billable weight exceed inches 108 in length, or exceed inches a total 165 of in length and girth x width) + [(2 combined. x height)] (2 If found in containing any hazardous materials firearms, papers, shipping requiring or ammunition. These prohibitions also shipments to apply delivered to a Third Point location, except for ammunition that satisfies all requirements for the shipment ammunition of set forth in Section 3.6.2 includ (“Ammunition”), ing qualifying for the exception for Limited Quantity/ORM taining hazardous materials (except for Limited Quantity/Other Regulated Materials Shipments (“ORM – Shippers are prohibited from shipping and UPS will not accept for transporta­ tion Shipments containing articles that UPS is not authorized accept to or that UPS states in the that Terms will it not accept, including when such Shipments – – – – ackages with an actual weight of -

1-800-PICK-UPS®

ny articleny that contains more than ny palletny with an actual value of ny Packageny with an actual value oins, cash, currency, bonds, postage nset precious stones, and industrial f in form raw including, not but

azardous waste, defined as a solid uman remains, fetal remains, human rticles unusual of value, which shall ommon fireworks; eplica or inert explosives or weapons platinum, or any combination there o limited to, bullion, bars, or scraps A percent50 weight by or gold of theseof metals. more than $100,000; than more C stamps, money orders, and negotiable instruments as (such drafts, bills of exchange, or promissory notes, but excluding checks); A  A of moreof than $50,000, except that the actual value Packages of declared in accordance with the Enhanced Maximum Declared provisions Value Sectionof (“Maximum 54.1 Declared cannotValues”) exceed $70,000; ackages containing marijuana, as that  U diamonds; A be deemed include, to are but not limited to: P term is defined U.S.C. 21 by § 802(16), including marijuana intended for medicinal use; C R that bear an appearance actual to explosives or weapons as (except H body parts, or components thereof;  a contractual service); H waste that meets any the of criteria of the hazardous waste as described in  40 C.F.R. § 261.3; • • • • • – 3.1 Items Accepted Not 3.1 for Transportation for No service shall be rendered in the transportation any of the of prohibited articles listed in the applicable Service Guide or the Terms. UPS does not accept for transportation, and Shippers are prohibited from ups.com shipping: – – – – – – UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 108 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

via UPS Returns® on the Web) unless laws to ship alcoholic beverages. To and the Shipper requests service in accor­ a UPS high-value shipment summary receive service for Packages containing dance with the conditions set forth in is obtained by the Shipper or person alcoholic beverages, the Shipper must the written authorization from UPS tendering the Shipment and signed by enter into an approved UPS agreement for the Package tendered. Any Package the driver upon tender of the Shipment; for the transportation of wine, beer, containing biological materials shall or spirits, as applicable. For all Packages be considered a Perishable Commodity. – International UPS Import Control® containing alcoholic beverages, the Shipments with a value of more than 3.6 Firearms and Ammunition Shipper must use Delivery Confirmation $1,000 per Package or pallet unless UPS accepts Packages containing fire­ Adult Signature Required service a UPS high-value shipment summary arms or ammunition only pursuant to requesting an adult signature for each is obtained by the Shipper or person the following limitations. Package containing alcoholic beverages, tendering the Shipment and signed by and must affix a special UPS alcoholic 3.6.1 Firearms the driver upon tender of the Shipment; beverages label to each Package. Except UPS accepts Packages containing fire­ – Packages with a value of more than for UPS Delivery Intercept® requests, arms (as defined by Title 18, Chapter 44, $500 shipped via a UPS Drop Box; requests to reroute Packages containing and Title 26, Chapter 53 of the United States Code) only (a) between licensed – Prepaid Letters with a value of more alcoholic beverages are not available importers, licensed manufacturers, than $100; (including, but not limited to, Delivery Change Requests and UPS My Choice® licensed dealers, and licensed collectors – Packages with a value of more than requests). For all U.S. inbound import (as defined in Title 18, Chapter 44 of the $999 when Shipper Release is selected; Shipments containing alcoholic bever­ United States Code), and government – Packages with a C.O.D. amount in ages, the Receiver must be licensed and agencies; and (b) where not otherwise excess of $500 shipped via a UPS authorized to receive the alcoholic bev­ prohibited by federal, state, or local Drop Box; erages. UPS does not accept Packages law from (i) an individual to a licensed containing beer or spirits for Delivery importer, licensed manufacturer, – International Shipments containing to a consumer. It is the responsibility licensed dealer or licensed collector; jewelry (not including costume jewelry) of the Shipper to ensure that a Package and (ii) from a licensed importer, having a value of more than $500 per tendered to UPS does not violate any licensed manufacturer, licensed dealer, Package or pallet or a value of more federal, state, or local laws or regulations or licensed collector to an individual. than $2,500 per Package or pallet for applicable to the Package. The Shipper shall comply with and shall Shipments tendered to eligible destina­ ensure that each Shipment containing UPS reserves the right to dispose of any tions set forth at ups.com/jewelry; firearms complies with all federal, state, alcoholic beverages tendered for ship­ ® and local laws applicable to the Shipper, – UPS Worldwide Express Freight ment which Shippers are prohibited from recipient, and Package, including, Service Shipments having a value shipping, which UPS is not authorized without limitation, age restrictions. of more than $100,000 per pallet. to accept, which UPS states that it will 3.3 Prohibited by Law not accept, or which UPS has a right to – T he Shipper must use Delivery Con­ No service shall be rendered by UPS in refuse. UPS reserves the right to discon­ firmation Adult Signature Required the transportation of any Shipment that tinue service to any Shipper for, among service for each Package containing is prohibited by applicable law or regula­ other reasons, tendering a Package con­ a firearm (including handguns). UPS, tion of any federal, state, provincial, or taining alcoholic beverages that does in its sole and unlimited discretion, local government in the origin or des­ not comply with all applicable laws may require the Shipper to select a ® tination country. It is the responsibility or the Terms. UPS Next Day Air delivery service for any Package containing a firearm. of the Shipper to ensure that a Shipment 3.5 Biological Materials Handguns (as defined by 18 U.S.C. tendered to UPS, and any UPS Shipping UPS accepts Packages containing § 921) will be accepted for trans­por- System entry that the Shipper prepares “Biological Substance, Category B” as tation only via a UPS Next Day Air for that Shipment, does not violate any defined in 49 C.F.R. § 173.134, which delivery service. federal, state, provincial, or local laws or are prepared in accordance with all regulations applicable to the Shipment. aspects of 49 C.F.R. § 173.199. – F irearms (including handguns) are accepted for transportation only via 3.4 Alcoholic Beverages Transportation of other biological Scheduled Pickup Service or at a UPS Packages containing alcoholic bever­ materials is limited, must be prearranged, Customer Center. Firearms (including ages (wine, beer, or spirits) are accepted and will only be provided under the handguns) are not accepted for trans­ for transportation only as a contractual following conditions: the Shipper has portation via UPS Drop Boxes or in service and only from Shippers who are received prior written authorization from response to a request for UPS On-Call licensed and authorized under applicable UPS for the specific Package tendered; Pickup® service, and are not eligible for Tariff/Terms and Conditions

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. To receive . To esignated d - ”) Ground”) Packages, as ref D - harge for Packages or pallets contain of the of Code Federal of Regulations c ing certain types Hazardous of Material. Applicable surcharges are described of 21 C.F.R.21 of Part 1 Subpart J. Hazardous3.8 Materials Service Hazardous Materials, defined as those materials regulated under Title 49 C.F.R.)(49 (excluding Limited Quantity/ Shipments Materials Regulated Other (“ORM fied as Hazardous Materials.” An additional charge will be assessed for each Hazardous Materials Shipment. UPS may also assess an additional sur in the Service Guide and the at ups.com responsibility establish to andmaintain records as provided in this paragraph, regardless any FDA of compliance date for any provision erenced and Dangerous below), Goods, by regulated materials those as defined Orga Aviation Civil International the ContactAgreement(s)”). UPS for spe cific information, including a list of “Common Items That May Be Classi website. It is the Shipper’s responsibility deter to applicable governmental regulations. When required, the Shipper is respon sible for ensuring that all its of employees involved in the preparation Hazardous of Materials for transport are properly nization (ICAO) and published in the Association Transport Air International Dangerous(IATA) Goods Regulations (collectively referred as to “Hazardous Materials,” or “Dangerous Goods,” or “International Dangerous Goods”), are accepted for transportation only as a contractual service and in accor Dangerous Goods (“Hazardous Materials mine if a Shipment contains a Hazardous Material and properly to classify, label, mark, and package in it accordance with dance with the UPS Guide for Shipping Ground and Air Hazardous Materials or theUPS Guide for Shipping Inter national Dangerous Goods Hazardous Materials or Dangerous Goods service, the Shipper must sign and agree the to provisions set forth in an UPS approved agreement or agreements relating specifically the to transportation Hazardous of Materials, Dangerous Goods, or International

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Packages”). or contact D - .363. In so doing, 1 - UPS Tariff/Terms and Conditions Service of – United States bility establish to and ­i www.ups.com/content/ , www.ups.com/content/us/en/ mmunition is not accepted for ship ment internationally. fullyregulated hazardous material. See further details in Section 3.10 (“Limited Quantity/ORM  A ained consistent with the record reten t tion requirements provided C.F.R. in 21 § 1.360 and the record availability requirements provided C.F.R. in 21 § 1.363. Shipper agrees that within days the of 45 date shipment, of Shipper will obtain or request from UPS any information needed from UPS satisfy to Shipper’s respons maintain records. Shipper recognizes that the foregoing obligations with respect establishing to and maintaining records cannot be terminated. Shipper expressly agrees immediately to assume Shipper assumes the legal responsibility under C.F.R. 21 § 1.363 for establish See resources/ship/packaging/guidelines/ firearms.html us/en/resources/prepare/packaging/ guidelines/ammunition.html UPS information. more for Food Transport;3.7 Assumption of Legal Responsibility Shipments containing as “food,” ing and maintaining records that would otherwise be required be to maintained UPS.by Shipper agrees its records will withcomply C.F.R. 21 and § 1.352 shall identify the immediate recipient theof transported food; the origin and destination points shipment; of the date the Shipment is received and the date released; the number Packages of shipped; a description the of freight describing the type food of received and released; and the movement. route of Shipper agrees expressly make to all records required C.F.R. 21 by § 1.352 available FDA to as required 21 by C.F.R. Shipper § 1.361. commits, and recognizes that has it the responsibility, – defined in section the of Federal 201(f) Food, Drug, and Cosmetic Act, will be accepted for transportation only according the to following terms. Shipper assumes all responsibility with respect establishing to and maintaining all records required under C.F.R. 21 Part 1 Subpart 1.326 J §§ ensureto that all such records are main

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ahu O requests, - arty ® P - Services are ® ents are accepted accepted are ents ammunition can ­m D, - or contact UPS for more laska. All other allowable A . Ammunition may not be ff or pickup UPS at Access 1-800-PICK-UPS® - o - locations or Third or locations

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www.ups.com/content/us/en/ mmunition will be transported only o meet the exception for Limited irearms (including handguns) and irearm parts, which do notconstitute Point or drop Delivery Change Requests (including, not limitedbut to, requests for hold to or UPSpickup) Choice My A  when packaged and labeled in compli ance with C.F.R. 49 (Hazardous § 172 Materials), and must be shipped in accordance with the UPS Guide for Shipping Ground and Air Hazardous  F firearm parts are not accepted for shipment internationally. Replicas or simulated firearms are not accepted for shipment internationally except as a contractual service. F not available for Packagescontaining firearms.  firearms as defined under federal law (including without limitation Title 18, Chapter 44, and Title 26, Chapter 53 theof United States Code), and which otherwise with comply federal, state, and local will law, be accepted for transportation. Retailers. UPS ReturnsRetailers. ammunition Ship ammunition only on a contractual basis, and must be prepared under the rules for a T  and Intra Quantity/ORM be shipped via UPS Ground only within the 48 contiguous United States or UPS Ground Intra Materials shipped in the same package as a firearm. tion where such ammunition constitutes “cartridges, small arms,”as defined in The C.F.R.49 Shipper § 173.59. shall withcomply and shall ensure that each com ammunition containing Shipment plies with all federal, state, and local laws applicable the to Shipper, recipient, and Package, including, without limita tion, age restrictions. – See resources/ship/packaging/guidelines/ firearms.html information. 3.6.2 Ammunition UPS accepts ammunition for transporta – – ups.com

– UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 110 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

trained, tested, and certified in accor­ The Shipper agrees to indemnify, defend, any special, incidental, or consequential dance with 49 C.F.R. Part 172.700 and hold harmless UPS, its parent cor­ damages. through 172.704, or with IATA (Section poration, and affiliated companies, their If the Shipper ships Hazardous Materials 1.5) and for ensuring that a program officers, directors, employees, agents, from more than one location, and the exists for the retraining, testing, and and their successors and assigns, from Shipper fails to comply with any provi- certification as required by these rules. all claims, demands, expenses (including sions of the Terms, the Hazardous reasonable attorney’s and consultants’ All packaging used by the Shipper for the Materials Agreement(s), or any govern- fees), liabilities, causes of action, enforce­ transportation of Hazardous Materials, mental regulations, UPS may, in its sole ment procedures, and suits of any kind when required by regulation, must pass and unlimited discretion, terminate all or nature brought by a governmental UN performance testing in accordance of the Shipper’s shipment locations or agency or any other person or entity with 49 C.F.R. Part 178.602 through limit such termination to those locations arising from or relating to the trans­ 178.609 or IATA (Section 6.0). where the failure to comply occurred. portation of a Hazardous Materials The Shipper must use a software system, Shipment, from the Shipper’s breach of Shippers are prohibited from shipping such as the most current version of the Hazardous Materials Agreement(s) and UPS will not accept for trans­ WorldShip® software that is acceptable or the Terms, or from the Shipper’s non- portation Shipments containing any to UPS for the preparation of documents compliance with governmental laws or Hazardous Materials requiring ship­ for shipping Hazardous Materials, or an regulations applicable to the transporta­ ping papers (defined as those materials alternative method determined by UPS tion of Hazardous Materials whether regulated under Title 49 of the Code in its sole and unlimited discretion to such action is brought by a governmental of Federal Regulations) or Dangerous perform the same functions. UPS will agency or other person or entity. Under Goods requiring Shipper’s Declara­ provide Shippers, upon request, a list no circumstances shall UPS be liable tion for Dangerous Goods documents, of vendors who provide acceptable for special, incidental, or consequential when such Shipments are presented for software systems. damages arising from the transportation shipment at UPS Customer Centers, Third-Party Retailers, or UPS Access UPS reserves the right to refuse to of a Hazardous Materials Shipment. Point® locations. Hazardous Materials accept, to return, or to dispose of, in Pursuant to 49 C.F.R. Part 173.30, in requiring shipping papers cannot be compliance with applicable laws and the event the Shipper loads any UPS picked up via UPS On-Call Pickup® regulations, any Hazardous Material vehicle, the Shipper agrees to segregate service, or retrieved via any UPS Returns® that it determines not to have been pre­ Hazardous Materials in accordance Service, except as a contractual service. pared in accordance with the UPS Guide with 49 C.F.R. Part 177.848 and prop­ UPS Ground with Freight Pricing service for Shipping Ground and Air Hazardous erly secure Hazardous Materials in is not available for Hazardous Materials Materials, the UPS Guide for Shipping accordance with 49 C.F.R. Part 177.834. Shipments (unless the Package qualifies Inter­national Dangerous Goods, and all UPS does not accept Hazardous as a Limited Quantity/ORM-D Package applicable governmental laws and regu­ Materials in any amounts that require as set forth in Section 3.10 (“Limited lations. The Shipper agrees to reimburse placarding under 49 C.F.R. Part 172, Quantity/ORM-D Packages”)). UPS for any costs or expenses incurred Subpart F. The Shipper agrees not to as a result of any improperly packed or Additional terms applicable to the ship­ tender Hazardous Materials to UPS prepared Hazardous Materials which ment of Hazardous Materials are set in any amount for a single vehicle that Shipper tenders to UPS. In addition, the forth in the UPS Guide for Shipping would require placarding in accordance Shipper agrees to reimburse UPS for Ground and Air Hazardous Materials, with 49 C.F.R. Part 172, Subpart F. any costs or expenses incurred by UPS and the UPS Guide for Shipping Inter- if Hazardous Materials tendered by the UPS reserves the right to discontinue national Dangerous Goods, the terms Shipper are refused by the Shipper upon or terminate service immediately with of which are each incorporated here by return or cannot otherwise be delivered respect to the transportation of Haz­ this reference and available at http:// for any reason including, but not limited ardous Materials if the Shipper fails www.ups.com/content/us/en/resources/ to, wrong delivery address or refusal of to comply with any provisions of the ship/hazardous. Receiver to accept Delivery. Terms, or any applicable government 3.9 Dry Ice regulations (including Limited Quantity/ UPS reserves the right, in its sole and Packages containing dry ice (carbon ORM-D Shipments that are tendered unlimited discretion and without prior dioxide, solid) as a refrigerant, but no without the proper shipping documenta­ notice to the Shipper, to dispose of any other Hazardous Materials, are accepted tion). If a Shipper tenders an undeclared international Shipment containing for transportation within the United Hazardous Materials Shipment to UPS, Dangerous Goods refused by the States via UPS Ground and UPS Air UPS shall not be liable for the Shipment Receiver or which for any other reason Services (provided such Packages are pre­ in the event of loss, damage, delay, or mis­ cannot be delivered. Shipper shall be pared in accordance with all applicable delivery, nor shall UPS be liable for responsible for all disposal fees. governmental regulations) without a Tariff/Terms and Conditions 11 1 ­

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p service u - at the at time shipping. of It is the ompliant List. Product Tobacco C - ibitions set forth www.ups.com/ at rms and Explosives Act – PACT sumer, the Shipper must sign and agree theto provisions set forth in an approved UPS agreement for the transportation of tobacco products. all For other service Productfor Tobacco Shipments, the Receiver must be licensed and authorized receiveto tobacco or tobacco products pursuant all to applicable federal, state, provincial,or local laws or regulations, and the Shipment must conform the to terms, conditions, restrictions, and pro Producting a Tobacco Shipment, does not violate any federal, state, provincial, or local laws or regulations applicable or regulation, and discontinue to any or all service any to Shipper among for, other reasons, tendering such a Ship ment. UPS reserves the right dispose to Product anyof Tobacco Shipment that Shippers are prohibited from shipping, sumers. receive service To for Tobacco Product Shipments shipped a con to tobacco responsibility the of Shipper ensure to that a Shipment tendered UPS, to includ theto Shipment. UPS reserves the right refuse to to accept, transport, or deliver any Tobacco Product Shipment that UPS, in its sole and unlimited discretion, determines does not with comply UPS requirements for the shipment or any applicable law Shipments shipped a consumer to will only be accepted for transportation as a contractual service. because However, UPS prohibits Shipments cigarettes of consumersto under any circumstances, UPS does not offer a contractual service for the delivery cigarettes of con to h from any person or entity included in the Bureau Alcohol, of Fire Tobacco, a Non 14 C.F.R. C.F.R.14 14 § 91.21, § 121.306, or 47 C.F.R.or 47 § 15.521(a). Products Tobacco 3.16 Shipments containing tobacco or tobacco products, as those terms are variously defined under applicable state Product Shipments”),law (“Tobacco are accepted transportation for only from Shippers who are licensed and authorized ship to tobacco and tobacco products pursuant to applicable laws. UPS does not provide pick

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­ or contact website regarding UPS Tariff/Terms and Conditions Service of – United States ng the dispensing, shipment or tender i of shipmentof pharmaceutical of products. PortableElectronic 3.15 Devices UPS transports Shipments containing radio frequency identification devices (RFID), ultrawideband devices (UWB), and other portable electronic devices (PED) only when such devices are in an inactivated state or otherwise in compliance with applicable including law to theto restrictions and conditions set modity that UPS deems in its sole and unlimited discretion be to value, no of unsafe or unsanitary. Pharmaceuticals3.14 The Shipper shall with comply and shall ensure that each Shipment containing pharmaceutical products complies with provincial, state, federal, applicable all and local laws and regulations govern requirements including appropriate packaging and financial assurances. Live Animals3.12 UPS provides service on a limited basis for some types live of animal Shipments. (The term “animal” asused here refers anythingto living, except plants.) Live animals may be shipped only pursuant forth on the ups.com Shipping Live Animals. A live animal Shipment will be considered a Perishable Commodity. Access http://www.ups.com/ content/us/en/resources/ship/packaging/ guidelines/animals.html UPS for information regarding shipping animals. live Commodities Perishable 3.13 UPS does not provide a protective service for the transportation Perishable of Commodities. Such commodities will be accepted for transportationat solely the Shipper’s risk for any damage arising from the perishable nature the of item. Shippers shall not file claims and for, UPS shall not be liable Shippers to or any third parties any damage for, arising from the transportation Perishable of Commodities arising from exposure heatto or cold or the perishable nature theof item, regardless whether of the Shipment is delivered pursuant an to applicable UPS Service Guarantee or is delayed in transit. UPS reserves the right disposeto any of Shipment in the UPS system containing a Perishable Com

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ackages shipped via Packages containing D D P - - ahu services, when properly 1-800-PICK-UPS® O - Ground, and via UPS Standard

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ontaining material, or used mercury ontaining device (including, not but are accepted for transportation without Hazardous Materials shipping papers and without a contract, only within the 48 contiguous United States via UPS Ground, UPS Ground with Freight Pricing service, and UPS Hundredweight Service c arranged, and will only be provided pursuant to prior written authorization from UPS upon satisfaction certain of c ammunition are not accepted for ship limited to, medical devices, spent fluorescent lamps, thermostats, or thermometers) is limited, must be pre ment internationally. Hazardous Mercury,3.11 Waste, and Mercury-Containing Waste Packages containing hazardous waste, defined as a solid waste that meets any theof criteria hazardous of waste as described in 40 C.F.R. § 261.3, are not accepted for transportation. UPS’s acceptance for transportation anyof elemental mercury, mercury service within the United States and Puerto Rico are accepted for transporta tion on a contractual Limited basis only. Quantity/ORM ages containing Hazardous Materials that use dry ice (carbon dioxide, solid) as a refrigerant are accepted trans for portation within the United States via UPS Ground and UPS Air Services only as a contractual service. Any Package containing dry ice will be considered a Perishable Commodity. Packages containing dry ice may be tendered for shipment The at UPS Store Hazardous Materials Agreement. Pack ups.com where such services are available. A contract is required for all international Shipments dry of ice. Limited3.10 Quantity/ ORM-D Packages Limited Quantity/ORM to Canadato and UPS Ground Intra and Intra

classified, packaged and marked, pro vided the Shipper has reviewed the required checklist and service restric tions with a UPS representative. Limited Quantity/ORM UPS Air Services and UPS Select 3 Day UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 112 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

that UPS is not authorized to accept, § 305; 18 U.S.C. §§ 545, 554 and 1001; or liabilities including, but not limited that UPS states that it will not accept, 19 U.S.C. §§ 1595a and 1592; 22 U.S.C. to, fines, penalties, liquidated damages, or that UPS has a right to refuse. § 401; and Subchapter C of 15 C.F.R. storage charges, duties, fees, taxes, (i.e., The Export Administration late payment fees, or other money due, 4. Provisions for Export and Customs Regulations)). arising from the transportation, impor­ Clearance of International Shipments tation, exportation, or customs clearance When an international Shipment is ten­ The Shipper (or the party tendering of Shipments on behalf of the Shipper, dered to UPS, UPS is thereby appointed an international Shipment to UPS for or arising from the Shipper’s noncom­ as the agent for performance of customs service, referred to for purposes of this pliance with the laws of the origin and clearance in the destination country to Section 4 as “Shipper”) is responsible destination countries, or UPS require­ the extent allowed by law. The Shipper for compliance with all applicable U.S. ments applicable to the Shipment. shall provide all Powers of Attorney export control requirements, and must and other authorizations required by UPS provides routine customs clearance provide UPS with all documentation applicable law for UPS to serve as the through UPS Supply Chain Solutions® and information required by the laws Shipper’s agent to perform customs brokerage offices designated by UPS of the origin and destination countries clearance in the destination country. for handling customs clearance of Ship­ for export and import of Shipments UPS is specified as the nominal Consignee ments at no additional charge, except (i.e., for export and customs clearance). for the purpose of designating a customs for UPS® Standard to and from Canada The Shipper is responsible for deter­ broker to perform customs clearance. Shipments, for which a brokerage service mining export and import licensing or Local authorities may require documen­ charge applies. Other UPS Supply Chain permitting requirements for a Shipment, tation confirming that UPS has been Solutions® customs brokerage offices obtaining any required licenses and designated as the nominal Consignee. charge fees for the clearance of Pack­ permits, and ensuring that the Consignee ages and freight. For UPS Standard to is authorized by the laws of the origin Fines, penalties, liquidated damages, Mexico, UPS Supply Chain Solutions® and destination countries to receive the storage charges, or other expenses customs clearance is required. Failure Shipment. The Shipper must regularly incurred as a result of an action by U.S. to do so will result in Packages auto­ review its import and export transac­ Customs and Border Protection (or any matically returned to Shipper. tions and immediately notify UPS of other U.S. or other country’s government any incorrect or incomplete information agency regulating imports or exports), Additional charges may apply for provided, including information filed or as a result of the failure of the Shipper complex customs clearance procedures, with, or otherwise transmitted (whether or Consignee to provide complete, true, which include, but are not limited to, in writing or electronically) to, a U.S. or and correct documentation, statements, the following: other governmental agency. By tender­ or information required by the laws of – C learance procedures involving a ing an international Shipment for service the origin and destination countries government agency other than U.S. and providing UPS with documentation (including the failure to obtain a required Customs and Border Protection; (including any Source Documents), the license or permit) will be charged to the – C ustoms Bonds; Shipper certifies that the docu­men­tation Shipper or Consignee along with any – Drawbacks; includes all required licenses and permits, applicable duties, fees, or taxes, and any that the statements in that documenta­ applicable late payment fees assessed – F ormal entries involving more than tion and any other information that by UPS. Unless a written agreement three tariff lines; the Shipper provides to UPS relating to between UPS and the Shipper specifies – L ive Entries; exportation and importation are com­ otherwise, UPS reserves the right in its – C ountry of Origin Marking; or plete, true, correct, and in compliance sole and unlimited discretion to charge – T emporary Import Bonds (T.I.B.). with the laws of the origin and destina­ the Shipper or Consignee for any such tion countries, and that the Consignee fines, penalties, liquidated damages, UPS is under no obligation, unless the is authorized by the laws of the origin storage charges, expenses, duties, fees, customer requests in writing and UPS and destination countries to receive the taxes, or late payment fees. Regardless agrees in writing, to undertake any pre- Shipment. Furthermore, the Shipper of any such written agreement specifying or post-importation action including, understands that civil and criminal pen­ otherwise, in the event of non-payment but not limited to, obtaining binding alties including seizure and forfeiture, by the Consignee, the Shipper is liable rulings, advising of liquidations, filing may be imposed for failing to provide for all Charges. protests, or filing petitions for relief. UPS with all required documentation, The Shipper agrees to indemnify, defend, UPS may prepay duties, fees, or taxes licenses, permits, statements, and infor­ and hold harmless UPS, its parent cor­ on behalf of the payer. For importa­ mation, for making inaccurate, false, or poration, and affiliated companies, their tion into the United States, a fee will be fraudulent statements, or for violating officers, directors, employees, agents, assessed and billed to the importer. A fee U.S. or other country laws regulating and their successors and assigns, from may also apply for shipments to other exports or imports (see, e.g., 13 U.S.C. any and all claims, demands, expenses, countries. Tariff/Terms and Conditions 13

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ship eeper ® k - Shipment ® service is ® Service service allows a a allows service ® ® Package or pallet with ® eeping agent for the Shipper. alue shipment summary is v k - - service create to a Print Import service including, not but ® ® ents requiring shipping papers, fire riage for an international Shipment using using riage for an internationalShipment means other than producing a copy of the air waybill. The Shipper has a duty andto is solely liable for maintaining all records as required under the export and customs or other laws the of origin and otherwise unless countries, destination agreed in to writing. UPS assumes no responsibility act to as a record 4.5 Record-Keeping The Shipper agrees and consents that UPS may preserve a record the of car or record is $50,000 per Package and $100,000 per pallet, provided that, for any UPS Import Control an actual or declared value in excess of $1,000, the Shipper must ensure that a UPS high generated and signed the by UPS driver upon tender the of Shipment UPS. to Shipper process to an import Shipment, including commercial invoice. Where available, a Shipper may use UPS Import Control ments. UPS Import Control 5. UPS5. Import Control UPS Import Control UPS Express Worldwide Freight Label, Electronic Import Label, or Print and Mail Import Label provide to to the sender or party tendering the Ship ment UPS, to or a Shipper may request 1 UPS Pickup Attempt or 3 UPS Pickup Attempts request to that UPS make pickup attempts retrieve to import Ship ments from a sender’s address. 3 UPS Pickup Attempts is not available for m arms, or Shipments requiring Delivery Confirmation Services. service C.O.D. is not available for UPS Import Control limited to, Hazardous Materials Ship tional charge will be assessed for each unique UPS Import Control label. Shipments containing certain items are prohibited from being shipped and are not accepted UPS by for UPS Import Control available only in countries where UPS pickup services are available. An addi Shipments. Shipments. The maximum actual or declared value for each UPS Import Control ­

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UPS Tariff/Terms and Conditions Service of – United States Invoice Service ® Invoice service. ® elegable duty disclose to UPS to d Invoice service, services such where - ® ite in accordance with law the export 4.3 UPS Paperless less A Shipper must register with UPS in advance shipping of use to UPS Paper any and all required commercial invoice information, and ensure to its accuracy and completeness. The Shipper must provide timely PLD of upload use to UPS Paperless Invoice service, the Shipper authorizes UPS use to the Shipper’s letterhead and electronic signature prepare to true, correct, and paperless commercial invoices that reflect, in all material respects, the Shipper’s sale transactions merchandiseof its to buyers (i.e., the Parties) necessary“SoldTo” expe to d mercial invoice provided the to buyer. affirmative, an have shall Shipper The non and customs clearance international of Shipments. The Shipper shall provide to UPS in advance all required information including, not limited but to, the true and accurate price which at the merchan dise Party, was any sold the to “Sold To” required additions customs to value (e.g., commissions,dutiable royalty/license fees, assists, packing costs, and proceeds subsequentof sales), the currency the of sale, country origin, of terms sale, of the quantities, ultimate Consignee, and a complete commercial description of the merchandise. using By the service, Shipper represents and certifies that any paperless commercial invoice that UPS prepares is true and accurate, which means that is, it in all material respects, an electronic the copy of same com 4.4 Pre-Release4.4 Notification Importfor Shipments A Shipper or Consignee may request that UPS notify the Consignee prior to submission a U.S. of import Shipment U.S.to Customs and Border Protection so that the importer may validate the classification, valuation, or other import applies fee additional An information. for this service and will be billed the to importer the or to Shipper when the Shipperthe is selectedof aspayer the duties and taxes for the Shipment. are available. using By UPS Paperless ­ ­

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1-800-PICK-UPS®

the liability UPS of (including UPS ChainSupply Solutions) shall be limited theto per $50 lesser entry, filing, (i) of or transaction;the or (ii) amount fees of paid UPS to for such entry, filing, or transaction. Electronic4.1 Export Information If Electronic Export Information (EEI) is required be to filed through the Auto mated Export System (AES) under the Foreign Regulations Trade the of U.S. Bureau the of Census (i.e., (“Census”) Part 30, C.F.R.), 15 and the Shipper has not filed the EEI and provided an Internal Transaction Number (ITN) to UPS confirm to that an EEI transaction was submitted Census to the by Shipper accepted and is on file in the AES, UPS will electronically file the required EEI on behalf the of Shipper, provided that all information required file to the EEI is supplied the by Shipper in the UPS Shipping System or other export docu mentation and UPS has received proper authorization Attorney of or a Power from the Shipper complete to and file the EEI. A processing fee will be assessed and billed the to Shipper. The Shipper responsibleis solely determining for whether EEI is required be to filed through the AES for its shipment and for ensuring that the EEI is accurately and timely filed, whether the by Shipper or UPS by acting as the filing agent on behalf the of Shipper. 4.2 Certificate Origin of UPS based solely may, on information that the Shipper furnishes, prepare a Certificate Origin of for goods manu factured and originating within the United States on behalf the of Shipper when one is required not included but with the export documents provided theby Shipper. When authorizing UPS prepareto a Certificate Origin, of the Shipper certifies that the information it provides UPS to is complete, true, and correct and that the completed Certifi cate Origin of complies with the laws of each country where a claim will be made that the goods are manufactured and originate in the United States. A process ing fee will be assessed and billed to the Shipper. For anyFor claims arising from import, export or customs clearance activities,

ups.com UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 114 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

If no high-value shipment summary Shipment when, among other reasons, encryption or other technological means. is obtained and signed, the maximum UPS, in its sole and unlimited discretion, UPS is not liable or responsible for loss actual or declared value of each such determines that it is unsafe or economi­ of, damage to, or irretrievability of Package or pallet is limited to $1,000. cally or opera­tionally impracticable to data stored on media of any type, or for provide service, that its services are being loss of information, including without Notwithstanding anything herein to the used in violation of federal, state, or local limitation personal, health or financial contrary, for all UPS Import Control® law, or for fraudulent purposes, or when information. For the shipment of elec­ Shipments tendered to UPS for export the account of the person or entity respon- tronic media, or for breakable items, from the U.S., that transit the U.S., sible for payment is not in good standing. see the packaging guidelines located at or that contain U.S.-origin goods, the the ups.com website. The guidelines sender or tendering party is the exporter 8. Packaging advise against the use of UPS Express® for purposes of the Export Administra­ It is the responsibility of the Shipper to Envelopes, UPS Express® Pak, or UPS tion Regulations (“EAR”), and it shall ensure that proper packaging is used and Express® Pad Paks to ship sensitive per­ be responsible for determining licensing that contents are adequately and securely sonal information or breakable items. authority (license, license exception, packed, wrapped, and cushioned for or NLR) and obtaining the appropriate UPS Worldwide Express Freight® Ship­ transportation. Shipments must be so license or other authorization as pro- ments must be palletized, stackable, packed or wrapped as to meet UPS’s pub- vided in Section 4 (“Provisions for able to be lifted by forklift, and shrink- lished standards related thereto set forth Export and Customs Clearance of wrapped or banded to a skid. Shipper in the Service Guide, or on the ups.com International Shipments”). In no event must ensure that pallets and packaging website, and as to pass tests set forth in shall a party arranging for UPS Import comply with all applicable laws and the International Safe Transit Associa­ Control® service provide a writing regulations of the origin and destination tion (“ISTA”) Procedure 3A, Procedure assuming responsibility for determining country. for Testing Packaged Products, published licensing requirements and obtaining by ISTA. Acceptance of tender by UPS license authority for any UPS Import 9. Use of UPS-Provided Materials is not an indication that a Package is Control Shipment to the tendering and Services packed in accordance with UPS’s pub­ party. UPS does not agree to serve as UPS -provided materials including, but lished standards. In addition, any tested the exporter for purposes of the EAR. not limited to, packaging materials and product must be free from damage and supplies, envelopes, labels, label printers, the packaging must afford reasonable 6. Right of Inspection shipping documents, publications and protection as determined by UPS in its UPS reserves the right in its sole and products are provided solely for the use sole judgment. unlimited discretion to open and inspect of UPS Shippers to obtain UPS services any Shipment tendered to it for transpor­ Shipments containing goods of high on their behalf and to interact with UPS. tation, but is not required to do so. value or high risk, including without Any other use of such UPS-provided limitation jewelry, pharmaceuticals, materials is strictly prohibited. 7. Refusal of Service computers, hand-held electronic devices, UPS Express® Envelopes, UPS Express® UPS reserves the right to refuse to mobile telephones, and electronic com­ Pak, UPS Express® Boxes, UPS Express® provide service, among other reasons, ponents of these, must not have labels, Tubes, UPS 10 KG Box and UPS 25 KG for any Shipment which by reason of customized shipping labels (including Box packaging may not be used for the dangerous or other character of its as created in a UPS Automated Ship­ UPS® Ground, UPS® Standard, UPS 3 contents may, in the sole judgment of ping System), markings, logos, or other Day Select®, or UPS Worldwide UPS, soil, taint or otherwise damage written notice of contents contained Expedited® Shipments. other Shipments or UPS’s equipment, within the Package. or which is improperly or insecurely Under no circumstances may a Shipper The use of UPS-provided packaging is packed or wrapped, as determined by sell any UPS-provided materials, not a guarantee that an item is suffi­ UPS in its sole judgment. products, or services to any third party ciently packaged for transportation. without prior written authorization Before accepting any Shipment, UPS UPS does not provide special handling from UPS. reserves the right to require sufficient for Shipments with “Fragile,” orientation verification, as determined by UPS in markings (e.g., “UP” arrows or “This A weekly charge applies for use of its sole and unlimited discretion, of the End Up” markings), or any other similar UPS-provided thermal label printers. Shipper’s name and address, or any other such markings. information necessary to accept the Ship­ 10. Use of UPS Electronic Information When shipping media of any type con­ ment for service. UPS reserves the right Systems taining sensitive personal information to refuse to provide service for any Ship­ Use of UPS electronic information (such as personal financial or health ment or to or from any location, or to systems to which Shippers are granted information), it is recommended that provide alternative service arrangements, access by UPS and which are accessed the Shipper retain a copy of the data and or to intercept, hold or return any by means of hardware, software, or secure the data on the media through Tariff/Terms and Conditions 15

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® arty P - arty P - arty Retailer arty Retailer. P arty Retailer is - P arty Retailer that P - Locations P - - ® arty Retailer in all locations are indepen ess UPS in any action P arty Retailer must be arty Retailer including, ­l ® - arty Retailer is subject to P P - - P arty Retailer shall indemnify - P - arty Retailer. Any such liability liability such Any arty Retailer. arty Retailer regarding tracking tracking regarding Retailer arty arty Retailer. arty P P P - - - arty Retailers are independently owned arty Retailer with a declared value alue control log UPS to the at time of and UPS Express Worldwide Freight Centers payment by card only. dently owned and operated licensed by franchisees The of UPS Store, Inc., a subsidiary United of Parcel Service, Inc., and are not agents UPS. of Other Third and operated businesses and are not agents UPS. of UPS assumes liability no other than the to Third theto Third P as the Shipper the of Package, for lost, damaged or delayed Packages sent the by Third 16. UPS Point Access 16. Packages that may be received for Deliv ery or tendered for shipment (meaning, Packages that been have processed for shipment prior tender to using a UPS Shipping System a UPS at only) Access 15. Third-Party15. Retailer The UPS Store with the Third Retailer must provide the a copy of high tender the of Package. The Third The Third the limitations set forth in the Terms. shipped Packages regarding inquiries All anyby Third directed the to Third shipped the Package. UPS will deal solely matters concerning Packages shipped anyby Third not limitedbut tracking/tracing to: requests; claims and guarantees; C.O.D. preparation and remittance; return of undeliverable Packages; proper packag ing and labeling; and billing. if Even UPS responds directly customers to the of Third requests, UPS will not be liable those to customers. The Third solely responsible for the issuance any of refunds and claims those to who shipped Packages the by Third anyFor Package shipped the by Third P in excess $1,000, of the Third v Retailer shall not ship any articles which UPS does not accept for transportation. and harm hold against UPS arising from the loss, damage, or delay a Package of shipped the by Third ­ ­ ­ ­

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Center ® Center ®

ssued identifi i - UPS Tariff/Terms and Conditions Service of – United States ssued identification. A i - cation. UPS reserves the right require to payment be to made Customer at Centers affiliated companies, their officers, officers, their companies, affiliated directors, employees, agents, and their successors and assigns, from and against any and all liability, losses, damages, costs and expenses (including reason able legalable fees) any of nature whatsoever incurred or suffered in connection with damages arising or resulting of out from any breach the of warranties in the previ ous sentence. Residential Consignee will be required to provide a government UPS deems necessary accept to or release the Shipment in its sole and unlimited discretion.Persons tendering or picking Shipmentsup on behalf a business of may be required provide to identifi to a Consigneeto or other recipient, UPS reserves the right require to sufficient verification, as determined UPS by in its sole and unlimited discretion, the of Shipper’s or recipient’s name, address, authorization ship to or receive the Shipment, or any other information cation issued the by business and a government ent’s telephoneent’s number must be included. A Package Box addressed may a P.O. to experience delays, is not covered any by UPS Service Guarantee, and is subject anto Address Correction charge. Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted. UPS Customer14. Center and UPS Worldwide Express Freight Before accepting a Shipment tendered for transportation or releasing any Ship ment a UPS at Customer Center or a UPS Express Worldwide Freight 12. ZIP Code™/Postal Code Information Code Code™/Postal ZIP 12. The Receiver’s ZIP Code™ is a required part the of address for domestic Ship ments. When available, ZIP+4™ should be used. The Receiver’s postal code, telephone number, and contact name are required parts the of address for international Shipments. Boxes P.O. 13. UPS does not provide Delivery a P.O. to Box. The Shipper must make every effort obtainto a street address. If the Shipper Box address,should use a P.O. the recipi

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® solution. ® End User License ® 1-800-PICK-UPS®

location, UPS Delivery Intercept ®

Agreement, that agreement licensing or use a UPS of Ready Master Enterprise Service Agreement, the ConnectShip service. Timely PLD of Upload as used in these refers Terms the to electronic transmission all of applicable PLD infor mation UPS to or before at the time that Shipments are tendered UPS. to PLD includes, is but not limited to, Consign fullee’s name, complete delivery address, and Shipment dimensions andweight. PLD of Use Obtained11.1 Email Addresses includingBy the email address the of Consignee associated or addressee in PLD for a Shipment (“PLD Email the ShipperAddress(es)”), acknowledges and agrees that UPS may send notifi cations related the to delivery such of Shipment the to Shipment’s associated PLD Email Address(es) and may use such PLD Email Address(es) in accordance with the UPS Privacy Notice in effect theat time shipping, of the to extent permitted The Shipper law. by warrants informedthat (i) and specific consent has been secured from the individual associ ated with each PLD Email Address(es) receiveto notifications related the to delivery such of Shipments and for use UPSby the of PLD Email Address in accordance with the UPS Privacy Notice in effect the at time shipping, of the to extent permitted law and by that the (ii) PLD Email Address(es) is accurate and is controlled the by Consignee or associ ated addressee for the Shipment with which is it associated. The Shipper shall defend, indemnify and harmless hold UPS, its parent corporation, and Delivery Ship Only, a UPS to Access Point The Shipper must provide Timely Upload Packageof Level Detail UPS. to (“PLD”) If timely PLD of upload is not provided, unavailable, are UPS services certain including not limited but Direct to 11. Timely Upload of PLD 11. ping Systems, are subject and to will be governed the by terms in effect the at time shipping of for the relevant system, including without limitation, the UPS Technology Agreement, the iShip internet interfaces, including UPS Ship ups.com

service, and UPS Proactive Response UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 116 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

Point® location are subject to restric­ UPS will call on Shipper’s location any States and Puerto Rico where such tions, including, without limitation, in business day when the Shipper trans­ services are available and subject to regard to weight and size and actual and mits PLD using the current version of a processing fee. Saturday pickup is declared value, as set forth in the appli­ WorldShip® software, UPS CampusShip® available for domestic UPS 3 Day Select® cable Service Guide and on the ups.com software, or UPS Internet Shipping, Service, UPS Ground, UPS Ground with website. Subject to modification by the by the deadline designated by UPS, Freight Pricing, UPS Hundredweight Shipper, UPS Access Point® locations or if Shipper has scheduled a pickup Service UPS 3 Day Select, and UPS will hold Packages for up to seven (7) by telephone or through the ups.com Hundredweight Service® Ground Ship­­- calendar days. Refer to tracking detail website, prior to the deadline desig­ ments in select areas (these areas are for Package-specific information, includ­ nated by UPS. referred to here as “Saturday Ground ing but not limited to, the last available Service Territories”). Within Saturday For Daily Pickup, Daily On-Route pickup date. If the Shipment is not picked Ground Service Territories, a Saturday Pickup, and Day-Specific Pickup, a up within seven (7) calendar days (or Stop Charge or the applicable UPS weekly service charge based on the other time selected by the Shipper), it On-Call Pickup® charge will apply any account’s weekly billing total, as may be returned to the Shipper as unde­ time the Shipper requests that UPS pick reflected in the UPS billing system, liverable. See further details in Section up any Packages on a Saturday. will be assessed. The weekly billing 37 (“Special Handling of Undeliverable total may not necessarily reflect all The Shipper should contact UPS for Shipments; Refused Shipments Returned”). Packages tendered during a calendar information regarding UPS’s Saturday Before accepting a Shipment tendered week. For UPS Smart Pickup® service, pickup area. Refer to UPS’s website or for transportation or releasing any Ship­ call 1-800-PICK-UPS® (1-800-742-5877) ® a weekly service charge will be assessed. ment at a UPS Access Point location for Delivery commitment information to a Consignee or other recipient, a Scheduled Pickup Services are not applicable to Packages picked up on Shipper, Consignee, or other recipient available for UPS Worldwide Express Saturday. Saturday pickup service is ® may be required to produce sufficient Freight service. provided by the following methods: verification of the Shipper’s or recipi­ ® – A Shipper may request Saturday ent’s name, address, authorization to 18. UPS On-Call Pickup Service pickup via UPS On-Call Pickup® ship or receive the Shipment, and any When UPS On-Call Pickup® service service by contacting UPS on or in other information UPS deems necessary is requested by the Shipper, UPS will advance of each Saturday, excluding to accept or release the Shipment in its arrange (where reasonably practicable) holidays, on which the service is needed. sole and unlimited discretion, including, a pickup at the Shipper’s loca­tion. An without limitation, provision of govern­ additional charge for UPS On-Call – At the Shipper’s option, UPS will call ment-issued identification. Pickup® service will be assessed. at the Shipper’s premises every Saturday, excluding holidays, to pick up qualify­ UPS On-Call Pickup® service from a 17. Pickup Services – Scheduled ing Shipments. Residential address will be assessed – Shippers with UPS Smart Pickup UPS offers the following Scheduled an additional surcharge for residential service may schedule a Saturday Pickup Services: pickup. If the Residential address is in pickup by processing a qualifying – Daily Pickup: When Daily Pickup a remote or less accessible area as desig­ Package for pickup each Saturday, service is selected, UPS will call on nated by UPS, an additional surcharge excluding holidays, on which the Shipper’s location once each business for extended area or remote Residential service is needed. Refer to Section 17 day to pick up Packages. UPS may pickup also will apply. not call upon a location on any day in (“Pickup Services—Scheduled”) for UPS On-Call Pickup® service must which the account indicates that there additional information regarding be requested for each UPS Worldwide are no Packages available for pickup. scheduling a pickup via UPS Smart Express Freight® Shipment pickup or Pickup service. – D aily On-Route Pickup: When Daily drop-off (for door-to-door and non The Saturday Air Processing fee will On-Route Pickup service is selected, door-to-door services), and may not be assessed for each UPS Air Services UPS will call on Shipper’s location each be combined with a Package pickup. Package or each UPS Hundredweight business day to pick up Packages while No additional charge for UPS On-Call Service® Air Services Shipment pro­ making deliveries in Ship­per’s area. Pickup® service applies to UPS Worldwide cessed using a UPS Shipping System, – D ay-Specific Pickup: When Day- Express Freight service. tendered to UPS, or tendered to a Specific Pickup is selected, UPS will Third-Party Retailer on a Saturday, in call on Shipper’s location each business 19. Saturday Air Processing Fee; addition to any applicable UPS On-Call day as preselected by Shipper. Shipper Saturday Stop Charge Pickup® charge. may select up to four business days UPS offers Saturday pickup of UPS per week for Day-Specific Pickup. Air Services Packages and UPS Where a Saturday pickup is requested ® – U PS Smart Pickup® service: When Hundredweight Service Air Services but there are no Packages to be picked UPS Smart Pickup® service is selected, Shipments for Delivery in the United up, a minimum processing fee will Tariff/Terms and Conditions 17

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Locations ® Center location for ® location, where such Ship ® Shipment a UPS at Worldwide ® ated UPS Customer Center. In addition, ated UPS Customer Center for pickup Shipments, the Shipper may request that UPS a UPS hold Express Worldwide Freight only one Delivery attempt will be made and subsequent Delivery attempts are subject additional to charges which will be assessed the to Consignee. Refer to Section 30 (“Delivery Change Requests”) for further information. ment, the Shipper will complete an address label showing the words “Hold thefor Pickup,” Consignee’s name, telephone number, the name a contact of person, and the full address the of desig the Shipper will a UPS apply Hold for Pickup labelbelow the address label on the Shipment. Hold for Pickup is not available for international Package shipments. UPSFor Express Worldwide Freight if necessary, a third attempt deliver to the Shipment may be madewithout additional charge. ResidentialFor deliveries and where available, UPS may in its sole and unlim attempt, deliver a Shipment a UPS to Access Point Hold26. for Pickup and Hold at Location Services At the time a Shipper tenders a Shipment UPS,to the Shipper may request that UPS a hold domestic desig a at Package n theby Consignee. each For such Ship n 25. Delivery Attempts; Attempts; Delivery 25. UPS Access Point If UPS is unable deliver to a Shipment, a notice will be left the at Consignee’s address stating that Delivery has been attempted. Thereafter, a second and, ited discretion, after the first delivery an address label showing the words the“Hold for Pickup,” Consignee’s name, telephone number, the name of a contact person, and the full address theof Consignee (designated UPS pickup the by Consignee. each For such Shipment, the Shipper will complete Express Freight ment will be held for pickup. Requests for subsequent Delivery attempts are subject additional to Charges which will be assessed the to Consignee. UPS For ExpressWorldwide Freight

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U - ICK P - 00 requests or 8 location - ® ® requests, other ® UPS Tariff/Terms and Conditions Service of – United States or call 1 877) for the listings of 5 - 42 7 - all Pickup service from, certain C 00 - 8 - ZIP Codes within Alaska and Hawaii. Refer the to Area Surcharge listing at ups.com/rates (1 effective applicable ZIP Codes for the Delivery Area Surcharge, Extended Delivery Area Surcharge and Remote Area Surcharge. A Delivery Area Surcharge, Extended Delivery Area Surcharge or Remote Area Surcharge, respectively, will apply if either the delivery pickup, where (or addressapplicable) entered in the UPS Shipping System or the actual delivery address where applicable) pickup, (or falls within ZIP Codes designated by UPS as subject such to charges. Such charges in apply addition all to other applicable Charges, including not but limited the to Residential Surcharge. than requests for will hold to call a at UPS Customer Center) delivery and (2) a UPSto Access Point 24. Delivery24. Area Surcharge A Delivery Area Surcharge or Extended Delivery Area Surcharge will to apply each Package delivered certain to ZIP Codes™ within the 48 contiguous states. A Remote Area Surcharge will to apply each Package delivered to, and any UPS On of Packages of an to alternate address theby Consignee (including not but limited Delivery to Change Requests and UPS Choice My Residential Surcharge 23. A Residential Surcharge will if apply either the delivery address entered in the UPS Shipping System or the actual delivery address is considered Residential (regardless a Shipper’s of designation of the address as Commercial). a Shipper’s request reroutes limit to (1) Delivery pursuant UPS’s to driver release or Shipper Release procedures, and does not require signature on Delivery or Delivery the to person specified as the Receiver in theUPS Shipping System. The Shipper must provide timely upload PLDof request to Direct Delivery Only. UPS Delivery Intercept following a first delivery attempt a Residential at address. Direct Delivery Only does not limit

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tendered for UPS Ground service in the 48 contiguous United States. its sole and unlimited discretion accept 22. Direct Delivery Only Surcharge Only Delivery Direct 22. Where available and subject a Directto Delivery Only surcharge, UPS may in 21. Delivery 21. UPS does not limit Delivery a Shipment of theto person specified as the Receiver in the UPS Shipping System. Unless the Shipper uses Delivery Confirmation service requiring a signature, UPS reserves the right, in its sole and unlim ited discretion, make to a Delivery without obtaining a signature. 20. Drop Shipment20. A unique Drop Shipper account number will be assigned Shippers approved to and must be used solely for the origin and destination locations as specified Charge the applicable (or UPS On in the UPS Drop Ship Letter Under of standing or as required UPS. by UPS reserves the right refuse to any Drop Shipment request, in its sole and unlimiteddiscretion, including,not but limited to, any Drop Shipment that is imprac economically or operationally ticable transport. to A request for Drop Shipment service is not reasonable unless arrangement prior a makes Shipper the with UPS, agreed in to advance UPS, by as timing, to location, and volume of the Drop Shipment. When a Shipper, through prior arrange ments with UPS, tenders Packages at UPS’s receiving stations with a return address requiring a movement greater than a Zone 2 movement from the point tender,of any undelivered Packages will be returned automatically and will be charged the at rate applicable between the point tender of and the return address. The effective UPS Rates for the applicable shipment will apply. UPS does not accept, and Shippers are prohibited from shipping, any Package via a Drop Shipment that contains Hazardous Materials, except for Limited Quantity/ORM be assessed outside Saturday Ground Service Territories and the Saturday Stop ups.com

Pickup charge) will be assessed within Territories. Service Ground Saturday UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 118 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

Worldwide Express Freight® Center request from a Third Party when the An additional charge set forth in the address not required). Shipper has requested that the Third UPS Rates applicable to the Shipment Party’s UPS account number be billed in effect at the time of the request will UPS will hold the Shipment at the des­ for such Package. UPS will honor a UPS be assessed to the Consignee for each ignated UPS Customer Center or UPS Delivery Intercept® request in its sole and Package rerouted, redelivered, directed Worldwide Express Freight® Center and unlimited discretion where practicable to a UPS Access Point location, or held will attempt to contact the Consignee and where the Shipper has guaranteed for future Delivery by a Delivery Change at the telephone number shown on the payment of applicable Charges resulting Request. If any Delivery Change Request label. Shipments not picked up within from the change. requires a Package movement from the five (5) business days from the date of original Receiver address beyond a UPS arrival will be considered undeliverable. An additional charge, set forth in the Zone 2, additional Charges also will UPS Rates applicable to the Shipment apply and be assessed to the Consignee. 27. Shipper Release in effect at the time of the request will Such additional Charges will be cal­ A Shipper may request that UPS release be assessed for each Package returned culated as a newly-initiated Shipment a Shipment on the first Delivery attempt. to the Shipper, rerouted, or held for between the original Receiver address When Shipper Release is selected, UPS future Delivery. If a request to reroute and the new rerouted address, and will will make only one Delivery attempt, a Package requires a Package movement include (but not be limited to) all appli­ a signature will not be obtained upon from the original Receiver address cable surcharges. All original Charges Delivery, and a UPS Delivery record beyond a UPS Zone 2, additional Charges will continue to apply as if the Package showing a completed Shipper Release also will apply. Such additional Charges were delivered to the original Receiver delivery shall be conclusive proof that will be calculated as a newly-initiated address. For a request to return to Delivery was completed. Shipper Release Shipment between the original Receiver Shipper, all applicable Charges will is provided solely at the Shipper’s risk of address and the new rerouted address, apply and be assessed to the Shipper, loss or damage arising from the release and will include (but not be limited to) as set forth in Section 37 (“Special of the Shipment by UPS and UPS will all applicable surcharges. All original Handling of Undeliverable Shipments; not be liable for any damages arising Charges will continue to apply as if the Refused Shipments Returned”). from the release of the Shipment. Package were delivered to the original Receiver address. For a request to return For UPS Worldwide Express Freight® 28. UPS carbon neutral to the Shipper, all applicable Charges pallets, after the Receiver has received A Shipper may request that UPS offset will apply and be assessed to the Shipper, notice from UPS that Delivery will the climate impact of a Shipment via as set forth in Section 37 (“Special occur, the Receiver may request that UPS carbon neutral service by selecting Handling of Undeliverable Shipments; UPS hold a pallet at a UPS Worldwide UPS carbon neutral at the time a Ship­ Refused Shipments Returned”). Express Freight® Center. After the ment is tendered to UPS. By selecting Receiver has received notice from UPS The Shipper must provide timely upload UPS carbon neutral, UPS will purchase that Delivery has been attempted, the of PLD to initiate a UPS Delivery and retire in the appropriate registry a Receiver may request that UPS return Intercept® request. sufficient number of voluntary or regu­ a pallet to the Shipper, hold for future latory carbon credits as determined by 30. Delivery Change Requests Delivery, or make a Delivery Reattempt. UPS in its sole and unlimited discretion After the Receiver has received notice Delivery Reattempt charges will apply to offset calculated carbon dioxide emis­ from UPS that Delivery has or will be to subsequent attempts to deliver UPS sions. UPS carbon neutral is available ® attempted, the Receiver may request that Worldwide Express Freight Shipments only for Shipments shipped using a UPS UPS hold a Package for pickup at a UPS beyond the first Delivery attempt. For Automated Shipping System. An addi­ Customer Center. After the Receiver has requests to return to the Shipper, all tional charge will be assessed for each received notice from UPS that Delivery applicable Charges will apply and be Package or pallet. has been attempted, the Receiver may assessed to the Shipper. 29. UPS Delivery Intercept® Service request that UPS return a Package to the UPS will honor a Delivery Change After a domestic Package has been ten­ Shipper, hold for future Delivery, reroute Request in its sole and unlimited discre­ dered to UPS but before Delivery, a Package, direct eligible Packages to a tion where practicable and where the ® a Shipper may request that UPS return UPS Access Point location, redeliver Receiver has guaranteed payment of a Package to the Shipper, reroute a to the original address a Package that any applicable Charges resulting from Package (including a request by Shipper was taken to a UPS Access Point loca­ the change. By requesting a Delivery to correct an address), hold the Package tion, or other such Delivery Changes Change, the Receiver acknowledges and for pickup at a UPS Customer Center, or as UPS in its sole and unlimited discre­ agrees that the limitations of liability set hold a Package for future Delivery. UPS tion may offer (collectively, “Delivery forth in the Terms in effect at the time of ® may in its sole and unlimited discretion Change”). A UPS InfoNotice tag or Shipment apply to the Shipment subject also accept a UPS Delivery Intercept® postcard number is required for requests to the Delivery Change Request and to reroute. that the value originally declared by the Tariff/Terms and Conditions 19 ­ 1

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Early. ®

Early Early ® the signature an of years adult 21 age of or older on Delivery. UPS, in its sole and if determine will discretion, unlimited Delivery can be completed when such a request is made, and may request photo identification indicating the recipient’s age, before completing Delivery. The Shipper must use a UPS Automated Ship 33.3 Delivery33.3 Confirmation Adult Signature Required (domestic and international) A Shipper may request UPS obtain to ping System initiate to a request for this service. UPS reserves the right assess to the Shipper the additional charge for this service when the Shipper requests UPS obtainto an adult signature on Delivery and an UPS approved label is not affixed theto Package or pallet indicating such request, the or, Shipper tenders a Package or pallet that, based upon its contents, requires an UPS approved request label ing an adult signature upon Delivery and such no label has been affixed to thePackage or pallet. Verbal Confirmation of Delivery of Confirmation Verbal of Delivery of a Shipment of via fax trans mission, email, or mail. The request must include a fax number, including area code, for an operating fax machine, an email address for email delivery, or an address deliverable the by United States mail. for Service Postal and Tracking/Tracing 36. Refund Request Charge UPS reserves the right assess to a Shipper an additional charge per request for each Tracking/Tracing and Refund Request 34. UPS34. Next Air Day The Shipper may request optional ConfirmationVerbal Delivery of when shipping via UPS Next Air Day Proof of Delivery35. (P.O.D.) Upon request, UPS will provide proof Verbal ConfirmationVerbal Delivery of is not available in Hawaii and is not available for international Shipments. When this service is selected, UPS will call the Shipper confirm to Delivery on the day Delivery.of The additional charge for each Confirmation Verbal Delivery of request will be billed the to payer theof Charges.

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00 8 - 8 - service from (1 00 42 ® ® UPS Tariff/Terms and Conditions Service of – United States PS U - ICK 5877) for available Saturday - P - 42 7 00 - 8 - Delivery Confirmation Delivery 00 8 ng System. Delivery Confirmation ation for these services. Where Saturday - ut a signatureut upon delivery pursuant the recipientwhen this option is selected. Delivery areas for these services. An additional charge will be assessed for each such Shipment for Saturday Delivery and will be billed the to the of payer Charges. Saturday Delivery for UPS Select, 3 Day UPS Ground, UPS Ground with Freight Pricing, UPS Hundredweight Service UPS Select, 3 Day and UPS Hundred (1 weight Service Ground Shipments is also available for certain Delivery areas, but not request. by Refer UPS’s to website or 1 call o information will include the date of Delivery and either the name the of recip ient or the disposition the of Package; or, in the event a return, of the reason for the return and the date processed. Delivery33.2 Confirmation Signature Required (domestic and international) A Shipper may request UPS obtain to signaturethe recipient’s Delivery. on theto UPS Choice My 33. Delivery Confirmation Services Confirmation Delivery 33. UPS provides the following Delivery additional An Services. Confirmation charge applies for each service. Delivery including information, Confirmation signatures where applicable, is available online or mail. by Where applicable, only valid UPS accounts will receive mail: via responses 33.1 pi The Shipper must use a UPS Automated Shipping System initiate to a request for this service. UPS may obtain, its at sole and unlimited discretion, a signature, other electronic acknowledgment of receipt or authorization release to with (domestic only) (domestic A Shipper may request Delivery Confir mation Service indicating by Delivery Confirmation in a UPS Automated Ship and attaching a Saturday Delivery rout­ ing label each to Package or pallet. Refer UPS’sto websiteor call 1 m for Saturday Delivery commitment infor Delivery is available for these services, a Saturday routing label is not required and there is additional no charge.

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ion in the UPS Shipping System ­t

32. Saturday Delivery Saturday 32. UPS offers Saturday Delivery request by for certain Delivery areascertain for UPS Air Services and international services, as set forth in the Service Guide. For these services a Shipper must request Saturday Delivery indicating by the selec If any Shipment as addressed the by Shipper has an incorrector incom 31. Correction of Addresses Correction of 31. plete address (examples include, but are Boxes, not limited missing to, P.O. suite, apartment, or unit numbers, old addresses, and missing/incorrect ZIP Codes), UPS will make reasonable efforts, be to determined in its sole and unlimited discretion, secure to the correct complete or address. An address validated UPS by may be incorrect or incomplete for purposes completing of Delivery, and may be corrected UPS. by If the correct or complete address is secured, UPS, its at sole and unlimited discretion, will attempt Delivery, and the Shipper, upon request, will be provided with the correct or complete address in its internalupdate records. UPSto order may inits sole and unlimited discretion correct or complete an address based on information obtained fromShipper the Consignee.or An address correction charge will be assessed the to Shipper for an address correction completion. or pursuant the to Delivery Change Request. UPS assumes liability no other than to the Shipper the of Shipment for loss, damage, or delay any of Shipment subject Delivery to Change. UPS may restrict Delivery Change Requests the at request the of Shipper. Delivery Change Requests for Packages containing firearms are not available. Delivery Change Requests reroute to or direct a UPS to Accessloca Point tion international Packages or Packages requiring an adult signature are not available. It is the responsibility of the Receiver ensure to that a Delivery Change Request complies with all federal, state and local laws and regula tions applicable the to Shipment. Shipper, shall if any, continue apply to throughout the course of transportation

ups.com UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 120 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

initiated by or at the request of the Ship- for Delivery in the United States. C.O.D. or money order only are clearly indicated per. This charge will not be assessed for service is not available for UPS Worldwide on the C.O.D. tag or system-generated the first 50 tracking requests per calen­ Express Freight® Service from any origin. label, UPS reserves the right to accept dar week, or for a quantity of tracking a cashier’s check, money order, official 38.1 Preparation and Listing requests equal to or less than 20 percent bank check, or other similar instrument of C.O.D. Packages of the Shipper’s volume for that week, issued by or on behalf of the Consignee. Shippers not using a UPS Automated whichever is greater. This charge will Shipping System must prepare and attach All checks or other negotiable instru­ not be assessed for a quantity of tracing to each C.O.D. Package a UPS® C.O.D. ments (including cashier’s checks, official requests equal to or less than two percent tag showing the amount to be collected bank checks, money orders, and other of the Shipper’s volume for that week. and enter such amount in the space similar instruments) tendered in payment UPS also reserves the right to assess the provided for that purpose. of C.O.D.s will be accepted by UPS based Shipper a charge set forth in the effective solely upon the Shipper assuming all UPS Rates for Service Guarantee refund Shippers using a UPS Automated Ship­ risk relating thereto, including, but not requests when the subject Shipment was ping System will generate, and apply limited to, risk of non-payment, insuf­ delivered in accordance with the appli­ to each C.O.D. Package, a system- ficient funds, and forgery, and UPS shall cable UPS Service Guarantee in the generated address label with a C.O.D. not be liable upon any such instrument. effective Terms. bar code and the amount to be collected for each individual Package. Each C.O.D. All checks or other negotiable instru­ 37. Special Handling of Undeliverable Package in a UPS Hundredweight ments (including cashier’s checks, official Shipments; Refused Shipments Returned Service® or UPS Ground with Freight bank checks, money orders, and other Shipments refused by the Consignee, or Pricing C.O.D. Shipment must carry a similar instruments) will be transmitted which cannot be delivered for any reason C.O.D. tag or system-generated label to the Shipper together with UPS’s own will be returned to the Shipper at Ship­ for the goods contained in that Package. check if Consignee check(s) collected are for less than the C.O.D. amount. per’s expense, including, but not limited 38.2 Responsibility for C.O.D.s Remittances (checks, money orders, etc.) to, forwarding costs, return transportation Upon Delivery of each C.O.D. Package, received that are less than the C.O.D. charges and all other applicable Charges, UPS will attempt to collect the amount dollar amount indicated by the Shipper duties, and taxes. Undeliverable interna- shown on the C.O.D. tag or the system- will be reimbursed for the full amount tional Shipments returned to the Shipper generated label attached to the Package unless the variance of the amount remit­ also are subject to an undeliverable and transmit to the Shipper the amount ted is less than $1.00. Shipment surcharge set forth in the so collected (subject to the terms in effective UPS Rates. The UPS Service Section 38.9, “Remittance of C.O.D.s,” 38.4 C.O.D. Package of $10,000 or More Guarantee does not apply to undeliver­ below), or, if collection cannot be made, UPS may require payment for any able Shipments returned to the Shipper. will return the Package to the Shipper. C.O.D. Package of $10,000 or more UPS reserves the right to dispose of a The Shipper must notify UPS within to be received in a single check or other Shipment, including salvage (after reten­ 45 days from the date of shipment of a negotiable instrument such as a cashier’s tion of the Shipment for a reasonable C.O.D. Shipment if the Shipper has not check, money order, official bank check, period of time as determined by UPS, received payment of the C.O.D. amount, or other similar instrument. or any claim relating thereto shall be not to exceed 30 days) if the Shipment 38.5 Acceptance of Personal Check deemed waived. Suits shall be instituted is refused by the Consignee or for any In the event that UPS accepts a personal within two years after denial of any other reason cannot be delivered, and or company check when a Shipper has portion of the claim. return of the Shipment is refused by properly instructed UPS to collect a the Shipper or the Shipment cannot If collection cannot be made within three cashier’s check or money order only, otherwise be returned to the Shipper. Delivery attempts, or the Consignee UPS reserves the right, in its sole and The Shipper or Consignee’s sole recourse refuses Delivery, UPS will return the unlimited discretion, to deposit into a in such circumstances shall be in accor­ Package to the Shipper. UPS account the personal or company dance with and subject to Sections 53 check collected and to provide the 38.3 Consignee’s Checks in Payment (“Claims and Legal Actions: Individual Shipper with a check issued by UPS. Binding Arbitration of Claims”) and 54 of C.O.D.s (“Responsibility for Loss or Damage”). Unless instructions to collect a cashier’s 38.6 C.O.D. Remittance Verification check or money order only are shown In the event that a Shipper timely notifies 38. C.O.D. Service on the C.O.D. tag (in conformity with UPS that the Shipper has not received UPS accepts C.O.D. Packages for Delivery the instructions on the tag) or system- payment of the C.O.D. amount, if UPS’s in the United States and Puerto Rico. generated label, UPS will accept a check records show that it collected a C.O.D. C.O.D. service is not provided for inter- or other negotiable instrument issued payment and the remittance has not been national Shipments except for interna­ by or on behalf of the Consignee. When cashed, UPS may, in its sole and unlimited tional Shipments originating in Canada instructions to collect a cashier’s check discretion, provide the Shipper with a Tariff/Terms and Conditions 21

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® ® Services Exchange). ® Services ® ® Services in ® Services Package ® Services Shipments are ® requests and UPS Returns ® ise. The applicable charges will be Electronic Return Label, Print and Mail Return Label, 1 UPS Pickup Attempt, 3 UPS Pickup Attempts, UPS Returns outside the United States. UPS Returns 3 UPS Pickup Attempts is not available UPSfor Express Worldwide Freight on the Web, andon the UPS Web, Returns in effect the at time shipping. of The effective UPS Rates are available at on the basis Shipment of and Shipper Shipment including characteristics, weight and size and origin to destina tion distance, and are subject change. to Except as otherwise stated in the Terms, all charges, fees, or surcharges shall be inforth the set UPS those Rates in effect theat time shipping. of determineTo the amount any of Charges for UPS service, consult the UPS Rates 40. UPS40. Rates The applicable UPS Rates are determined Packages. Third Party Billing is not available for UPS Returns Exchange requests are contractual Package services only. An additional accessorial charge applies eachto UPS Returns or pallet and will be assessedwhen the service is requested, unless the applicable w those set forth in the UPS Rates in effect theat time the charge is applied. After entering the UPS system, a Package or pallet returned will be charged the rate calculated from the pickup location to the destination via the service selected. Shipments containing certain items are prohibited from being shipped and are not accepted UPS by for UPS Returns the United States. Third Party Billing is available for UPS Returns Service Guide specifically provides other provides specifically Guide Service Services including, not limited but to, requiring Shipments Materials Hazardous shipping papers, firearms, and Shipments Services. Confirmation Delivery requiring C.O.D. (Collect on Delivery) service is not available for UPS Returns subject maximum to declared values. See Section “Maximum 54.1, Declared Values.” shipments. UPS AuthorizedReturn Service

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act - f - n i - act and authorizes f - UPS Tariff/Terms and Conditions Service of – United States n i - Services , Print Return Label, ® ® ental, or consequential damages in Shipper’s attorney any claim made with respect UPS’s to exercise any of such rights. The Shipper agrees that, following UPS’s application any of C.O.D. collections anyto past due Charges owed the by Shipper in accordance with this Section, the Shipper will continue be to fully liable for the payment all of remaining Charges owed the by Shipper (including, without limitation, any Charges (i) that are not covered the by application the of C.O.D. collections, any and Charges (ii) relating a previously to applied C.O.D. collection that is reversed reason by of the uncollectibility the of C.O.D. check or other negotiable instrument otherwise). or Nothing in this Section shall constitute an election remedies of UPS by or any other person or entity or a waiver any of theof rights UPS of or any other person or entity under the remaining provisions theof law or in or at Terms equity. be liable the to Shipper or any other person or entity for any special, inci is coupled with an interest and is irrevo cable. UPS may exercise any its of rights under this Section either directly or through any employee or agent. The Shipper relinquishes, waives, and agrees assert not to any claim against UPS or any its of employees or agents, any Consignee, any collecting or paying bank, or any other person or entity, that may directly or indirectly arise as a result UPS’s of exercise any of its of rights under this Section “Remittance Without C.O.D.s.” of diminishing any UPS’sof rights under the preceding sen tence, the Shipper agrees that UPS and such other persons or entities shall not d UPS, in the Shipper’s name, place, and stead, endorse to any such check or other negotiable instrument with the Shipper’s name, deposit to the same into any UPS account,the of and the apply to proceeds same against any past due Charges owed theby Shipper. The Shipper acknowl edges and agrees that such appointment UPS of as the Shipper’s attorney Services (including UPS Authorized Return Service 39. UPS Returns 39. Where available, UPS offers UPS Returns

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1-800-PICK-UPS®

er hereby (a) irrevocablyer hereby (a) assigns and ation in order assistto the Shipper in transfers UPS to all the of Shipper’s right, title and interest in and each to check other or negotiable instrument for payment a C.O.D. of that is received UPSby or its employee or agent, and constitutes(b) and appoints UPS as the p c locating the missing C.O.D. payment. If the Shipper is still unable locate to the C.O.D. payment, UPS in its may, sole and unlimited discretion, provide the Shipper with an indemnified C.O.D. check or money which order, is a digital image the of original payment collected UPSby the at time Delivery of and can be deposited in a bank, provided that the original check or money order has not previously been deposited or negotiated. If the indemnified check or money order turns be to out invalid for any reason including, not limited but to, insufficient funds or forgery, UPS shall not be liable upon the instrument. Restrictions38.7 C.O.D.s are accepted for amounts $50,000 to up per Package. C.O.D. Packages with an amount beto collected in excess $500 of are not accepted for transportation via a UPS Drop Box. Entry a C.O.D. of amount is not a dec laration value of for carriage. Payment theof C.O.D. charge does not constitute payment the of declared value charge. UPS will not accept currency in any amount for payment C.O.D. of Shipments. 38.8 Charges for Collections C.O.D. An additional charge will be assessed for each C.O.D. Package tendered UPS. to Remittance38.9 C.O.D.s of Subject the to following provisions this of Section, UPS shall remit C.O.D. collections the to Shipper after the date collection.of The Shipper irrevocably authorizes UPS in its sole and apply, to unlimited dis cretion the to and notice without prior Shipper, any C.O.D. collections to any past Charges due owed the by Shipper. this end,To if there are any past due Charges owed theby Shipper, the Ship digital image the of check or money order along with a C.O.D. Remittance Verifi

ups.com UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 122 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

www.ups.com and upon request at more than eight ounces will be assessed The rate for a Large Package will be the local UPS office. the corresponding rate for the applicable based on the greater of the dimensional weight. For international Shipments, weight or the actual weight, and is Shippers are responsible for providing UPS Express® Envelopes may be used subject to a minimum billable rate set accurate and complete Shipment infor­ only for single package documents of no forth in the UPS Rates applicable to mation in the UPS Shipping System used, commercial value (which may include the Shipment in effect at the time of including service selected, number, weight, electronic media in some countries), with the shipping. and dimensions of Shipments. If any an actual weight of eight (8) ounces or aspect of the Shipment information is A Large Package Surcharge (LPS) will less. UPS Express® Envelopes containing incomplete or incorrect as determined by be applied to each Large Package, includ­ other items, or weighing more than eight UPS in its sole and unlimited discretion, ing any Package that exceeds the weight (8) ounces will be assessed the corre­ UPS may adjust Charges at any time. or size restrictions set forth in Section 3.1 sponding rate for the applicable weight (“Items Not Accepted for Transportation”). UPS reserves the right in its sole and (except as expressly set forth in Section Each Large Package in a multiple-package unlimited discretion to use any mode of 40.3 (“Pak Rates”)). Shipment may receive an LPS. LPS will transportation whatsoever to provide the 40.3 Pak Rates not apply to UPS Authorized Return service selected by the Shipper. Regard­ Pak Rates are available only for Service® UPS Ground Packages, or less of the mode of transportation used, UPS Worldwide Express Plus®, UPS to UPS Worldwide Express Freight® the effective UPS Rates for the service Worldwide Express®, and UPS Worldwide Shipments. selected by the Shipper shall apply. If, Saver® single package U.S. export ship- however, a Shipper selects a UPS service 40.7 Over Maximum Limits Charge ments in UPS Express® Envelopes con- to a destination for which only a higher Packages that exceed the weight or size taining correspondence, urgent documents, level of service is available, UPS will sub­ restrictions set forth in Section 3.1 (“Items or electronic media, with an actual weight stitute the next higher level of available Not Accepted for Transportation”) are of more than eight ounces but less than service and will charge the correspond­ subject to one or more of the following or equal to two pounds; or when UPS ing rate for the substituted service. additional charges: Over Maximum Express® Pak is selected at the time of Weight, Over Maximum Length, or 40.1 Daily Rates and Retail Rates shipping, the customs value of the Package Over Maximum Size. Such charges Daily Rates apply to UPS account holders is less than or equal to $100.00, and apply in addition to all other applicable who received Daily Rates prior to July 11, the weight of the Package is two pounds Charges, including but not limited to 2016, to Shippers who establish a six-digit or less. UPS Express® Pak shipments the Large Package Surcharge. UPS account on or after July 11, 2016, or weighing more than two pounds will as UPS may otherwise agree in writing. be assessed the corresponding applicable 40.8 Additional Handling Charge An Additional Handling charge will be Shippers who do not receive Daily Rates UPS Rates for the Shipment. assessed for any Package that requires will be charged Retail Rates. Retail Rates 40.4 UPS 10 KG Box and UPS 25 KG special handling, as determined by UPS also apply to Shipments processed and Box Rates in its sole and unlimited discretion, paid for at The UPS Store® locations UPS 10 KG Box and UPS 25 KG Box including, but not limited to: or UPS Customer Centers. Rates apply to UPS Worldwide Express ® ® – A ny article that is encased in an outside Shippers who drop off at any The UPS Plus , UPS Worldwide Express , and ® shipping container made of metal or ® UPS Worldwide Saver single package Store location, UPS Access Point wood; loca­tion or a UPS Customer Center U.S. export Shipments, using UPS 10 KG Packages that have already been Box and 25 KG Box packaging. Ship­ – A ny cylindrical-like item, such as a processed prior to drop off will receive ments that exceed 10 KG and 25 KG, barrel, drum, pail, or tire, that is not the rates applicable to the transaction. respectively, will be assessed the appli­ fully encased in a corrugated cardboard UPS Worldwide Express Freight® pallets cable UPS Rates for the actual weight shipping container; that are processed as door-to-door pallets and service selected. – Effective January 8, 2017, any Package prior to drop off at a UPS Worldwide 40.5 Private Express Statutes with its longest side exceeding 48 inches Express Freight® Center will receive The Shipper shall comply with the or its second-longest side exceeding door-to-door rates. requirements of the Private Express 30 inches; 40.2 Letter Rates Statutes when using UPS 2nd Day Air – Prior to January 8, 2017, any Package ® ® Letter Rates for domestic Shipments A.M. and UPS 2nd Day Air services. with the longest side exceeding 60 inches are available only for UPS Express® 40.6 Rates for Large Packages; (48 inches for UPS Ground service, Envelopes containing correspondence, Large Package Surcharge UPS Ground with Freight Pricing, and ® urgent documents, or electronic media, A Package is considered a “Large Package” UPS Hundredweight Service Ground with an actual weight of eight ounces or when the Package measurements exceed Packages) or its second-longest side less. UPS Express® Envelopes containing 130 inches in length and girth [(2 x width) exceeding 30 inches; items other than those listed or weighing + (2 x height)] combined. Tariff/Terms and Conditions 23 1

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arty P - o party. t - . Incentive Caps and ayment the by Consignee p - ayment the by bill p - (or Receiver) or Third(or Party. All Ship ments must a valid have UPS billing option indicated on the UPS Shipping System entry. Regardless the of billing option selected, some charges including, not limitedbut to, address correction charges, will be billed the to Shipper. and billed the to payer. the time shipping, of will be assessed tional fee, set forth in the UPS Rates applicable the to Shipment in effect at ited discretion a Bill Account My service registered to Shippers allow to the Shipper bill to its to own account Charges incurred UPS at Customer Centers and participating Third Retailer locations. A processing fee for using Bill Account My and mayapply may vary shipping by location. When using Bill Account, My a Shipper with customized contract incentives that may otherwise the to apply account may be limited certain to maximum incen tives (“Incentive The applicable Caps”). processing fee and Incentive Caps are subject change to without prior notice and are published www.ups.com/ at billmyaccount processing fees in effect the at time of shipping will Shipments to apply billed using Bill Account. My Disbursement Fee 47. expediteTo customs clearance, UPS may make or process payments duties of and taxes on behalf the of as payer dictated theby billing option selected. An addi 46. Bill My Account UPS may provide in its sole and unlim and taxes are be to paidoutside the of destination country. UPS reserves the right in its sole and unlimited discretion request to advance paymentCharges of for any Package sent or fromto any international destination origin.or allFor Shipments where the Shipper is not paying the Charges, the Shipper must prior to shipping, payer bill the notify and agree all pay to Charges in the event non of The Shipper is liable for payment in the event non of

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UPS Tariff/Terms and Conditions Service of – United States ayment the by Receiver or Third Party, ng Surcharge will if apply the Shipper shipped using UPS a Select 3 Day i selects a billing option in which duties International Shipments as Shipper, Receiver, or Third Party (subject a Third to Party Billing Service UPSfee). accepts shipments for Receiver or Third Party billing provided the Receiver or Third Party has a valid UPS account number and has agreed to accept the Charges. In the event non of p the Shipper is liable for all Charges including, not limited but to, duties, fees, and taxes. An additional Duty Forward and Tax UPS account number and has agreed acceptto the Charges. Regardless the of billing option selected, some charges including, not limited but to, address correction charges, will be billed to the Shipper. for Options Billing 45. The amount billed includes, is but not limited to, Charges, duties, fees, and taxes, if applicable. Unless otherwise restricted in the origin or destination country, Shippers tendering Packages using a UPS Shipping System may select the Charges, of payer duties, and taxes 44. Billing Options for Domestic Shipments Domestic Options for Billing 44. Unless otherwise agreed in to writing by UPS, Charges will bebilled the to Shipper. UPS accepts Shipments for Collect billing and Third Party billing (subject a to Third Party Billing Service provided fee), the Consignee or Third Party has a valid 43. Third Party Service Billing Third 43. AnyShipment billed a Third to Party (regardless the of country origin of or destination the of Shipment) is subject a Thirdto Party Billing Service fee, charged the to set payer, forth in the Service Guide the at time shipping. of The fee for Third Party Billing Service shall be charged for each transaction, based upon allCharges, excluding charges, duties and taxes assessed by government authorities. The Third Party Billing Service fee will not apply UPSto Returns Services or UPS Import Control Shipments. or UPS Ground shipping document.

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. Shipments) where the Shipments) ® Standard, or international ® . Pallets exceeding size or 1-800-PICK-UPS® , UPS Ground with Freight ®

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ach Package in a UPS Hundredweight Shipment (excluding UPS Worldwide Express Freight average weight per Package is greater than pounds 70 and the weight for each Package is not specified in the UPS Shipping System used.   E A greater than pounds; 70 and Service Pricing, UPS Pricing, 40.9 Oversize Pallet Handling Surcharge UPS Express Worldwide Freight UPS reserves the right assess to a manual processing charge $0.50 of per Package peror $35 week (whichever is greater) to Shippers who ship Packages using a UPS Shipping System that applies outdated UPS Rates until such time as the Shipper upgrades the UPS Shipping System to reflect current UPS Rates. A manual processing service charge 42. Manual Processing Charges Manual Processing 42. will be assessed each to Package are subject adjustment to and monthly, effective February are subject to 6, 2017, The surchargesweekly. may adjustment any to domesticapply or international transportation or other charges includ ing, not limited but to, any accessorial charge or surcharge. The current fuel surcharges are set forth ups.com/ at bridge/fuelsurcharge.html Regardless the of mode transporta of tion used, the effective fuel surcharge for the service selected the by Shipper shall The surchargesapply. will be applied suchto services and for such periods as UPS, in its sole and unlimited discretion, may determine necessary. UPS reserves the right institute to fuel surcharges on some or all Shipments without prior notice.surcharges The 41. Fuel Surcharges 41. – Packageny with an actualweight – ups.com pallets are subject maximum to size and weight restrictions (which vary by origin and destination) as set forth at http://www.ups.com/media/en/wwef_ max_ weight restrictions are not accepted for transportation without prior approval UPS.by Pallets that exceed these restric

tions are subject an Oversize Pallet to Handling Surcharge. UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 124 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

48. Currency Conversion Rate UPS may provide in its sole and unlim­ If Charges are paid by payment card or Charges to a payer’s account in a foreign ited discretion alternative payment terms by an electronic payment method, the currency will be converted to the payer’s to certain of its Shippers. UPS, in its sole Shipper expressly authorizes UPS to currency using a weekly exchange rate and unlimited discretion, shall decide assess any Charges and to obtain pay- secured through Major Money Center which, if any, of the alternative payment ment of the Charges by use of the pay- Banks, plus an exchange fee, set forth in plans described below (see Section 51.2, ment card or electronic payment method. the UPS Rates applicable to the Shipment “Alternative Payment Plans”) will be If, for any reason, any such transaction in effect at the time of shipping. made available to the Shipper. is rejected or declined, the Shipper will pay to UPS a declined transaction fee A Shipper that is not enrolled in any of 49. Missing/Invalid Account Number of ten dollars ($10) per incident, in the Alternative Payment Plans described or Refusal Fee addition to any late payment fees assessed below shall pay all Charges in advance A processing fee will be charged for a by UPS and any collection costs which of shipment, as required by UPS. missing or invalid account number when may be incurred by UPS in the final the account number, including the Ship- Notwithstanding any billing plan that collection of Charges owed by the per’s account number, is missing, the is in effect or payment or billing option Shipper. The Shipper authorizes UPS account number is not the correct account selected at the time of shipment, the to charge the declined transaction fee to number for the bill-to party, the account Shipper is ultimately liable for and agrees the Shipper’s payment card account or number is for a Receiver or Third Party to pay all Charges, including in the event electronic payment account or to collect who fails to pay the Charges, or the of insolvency, bankruptcy, non-payment, the fee directly from the Shipper, at Package is shipped to an unauthorized or refusal to pay by the Receiver or UPS’s sole option. Consignee. In the event of non-payment Third Party. If, for any reason, a negotiable instru­ by the Receiver or Third Party, the All Charges must be paid in the lawful ment submitted to UPS as payment for Shipper will be billed a refusal fee plus money of the United States of America. Charges is returned to UPS unpaid, or the Charges. If a Shipper submits Shipment informa­ an electronic request for payment is 50. Shipping Charge Corrections; Audit tion to UPS through a UPS Shipping dishonored, UPS may charge the Shipper UPS reserves the right to bill for Charges System and does not subsequently tender a dishonored payment fee of twenty based upon the characteristics of, and such Shipment to UPS, it is the Shipper’s dollars ($20) per incident, in addition services requested for, Shipments actually sole responsibility to request an adjust­ to any late payment fees assessed by tendered to UPS. UPS also reserves the ment in the event Shipper is invoiced for UPS and any collection costs which may right to audit any Package, Shipment any such Shipments (even where Shipper be incurred by UPS in the final collection and/or invoice to verify service selection, is ordinarily invoiced based on a UPS of Charges owed by the Shipper. dimensions, or weight, and applicability package scan), as set forth below (see UPS may provide trade credit information of any Charges. As part of that audit, Section 51.1, “Invoice Adjustment”). on its Shippers to commercial reporting UPS may weigh and measure any Package Shippers who fail to do so will be liable agencies. or Shipment tendered to UPS using any for all applicable Charges. method UPS deems appropriate, includ­ 51.1 Invoice Adjustment ing but not limited to multidimensional As an accommodation to the Shipper, Requests for an invoice adjustment measuring devices. UPS may in its sole and in UPS’s sole and unlimited discre­ (e.g., adjustment of Charges based on an and unlimited discretion increase or tion, UPS may render invoices, or copies incorrect rate, billable weight, account adjust Charges based on the results of of invoices, or charge certain Packages number, failure to tender a Shipment, such audit. UPS reserves the right in its to a Third Party at the request of the type of service, shipping charge correc- sole and unlimited discretion to bill for Shipper. The Shipper remains respon­ tion, etc.) or a refund due to a duplicate Charges based on shipping characteris­ sible for the timely payment in full of payment must be received by UPS within tics provided by the Shipper, regardless all Charges owed by the Shipper. By 180 days of receiving the contested of whether UPS has audited the ship­ requesting UPS to render invoices, or invoice, or any billing dispute is waived. ping characteristics. In the event that a copies of invoices, or charge certain Notification to UPS of a request for an Package’s or Shipment’s dimensions are Packages to a Third Party, the Shipper invoice adjustment must be made in altered during transit, UPS reserves the is deemed to authorize the Third Party writing using one of the following right to bill for Charges based on the to act on behalf of the Shipper, and methods: altered dimensions. UPS may rely thereon in all respects. – Submit a request through UPS’s online UPS also may in its sole and unlimited Billing Center at ups.com/billing; 51. Payment of Charges discretion elect to render an invoice that – E mail a request to UPS through the Except where an alternative payment plan includes amounts owed for services pro­ ups.com website using the “Support applies, UPS’s payment terms require vided by UPS affiliates. Category” “billing”; or payment in full in advance. Tariff/Terms and Conditions 25

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ix weeks, as s - eekly Prepayment Plan pecial Payment Plan  S W forwarded the to Shipper reflecting the estimated UPS. by The Charges actually payment amounts on account with UPS. Weekly invoices marked as paid will be balance the of prepayment amount on account with UPS. When the prepayment amount on account with UPS reaches the balanceminimum specified in the written agreement, the Shipper is required make to another prepayment for an additional By writtenBy agreement with UPS, the Shipper will make a prepayment with UPS in an amount equal four to weeks’ anticipated Charges as estimated by UPS. Upon notice the to Shipper, the required prepayment amount may be changed UPS by any at time reflect to a revised estimate four of weeks’ Charges. All prepayment amounts willremain on account with UPS. No interest will be paid or accrued on the prepayment amounts. Shipper will receive invoices on a weekly basis, except as described above. Each invoice will list the previous period’s Charges incurred. Payment all for accu mulated Charges will be due within seven (7) days following the Shipper’s receipt every of fourth invoice; however, if prior receiving to the fourth invoice the should Charges accumulated Shipper’s equal or exceed the prepayment amounts on account with UPS, then the accumu writtenBy agreement with UPS, the Shipper may prepay an amount equal incurred the by Shipper will be deducted UPSby on a weekly basis from the pre of the of UPS invoice.Past due balances will be subjectlate a to payment fee as described below in addition any to collection costs which may be incurred UPSby in the final collection Charges of owed the by Shipper. – lated Charges will be due within seven (7) days following the Shipper’s receipt theof invoice requiring such payment. Past due balances will be subject a to late payment fee as described below, in addition any to collection costs which may be incurred UPS by in the final col lection Charges of owed the by Shipper. – theto anticipated Charges for a period betweenof ten twenty to

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UPS Tariff/Terms and Conditions Service of – United States eek period for which the w - or five - onthly Prepayment Plan lectronic Funds Transfer Plan M   E (Debit EFT) onored, the Shipper is responsible for Past balances due will be subject any to collection costs which may be incurred UPSby in the final collection Charges of owed the by Shipper. No late payment fee shall be assessed to respect with h makingtimelya payment directly UPS. to the Electronic Funds Transfer Plan. – writtenBy agreement with UPS, the Shipper will make a prepayment with UPS in an amount equal four to weeks’ anticipated Charges as estimated by UPS. Upon notice the to Shipper, the required prepayment amount may be changed UPSby any at time reflect to a revised estimate four of weeks’ Charges. All prepayment amounts willremain on account with UPS. No interest will be paid or accrued on the prepayment amounts. The Charges incurred for the applicable month will be totaled and billed the to Shipper on a monthly basis. Payment is due within seven (7) days after receipt issuance the of last invoice, whichever event occurs first. A monthly invoice will include the Charges incurred for the four writtenBy agreement with UPS, the Shipper will provide UPS with the Shipper’s bank account number and bank routing number enable to UPS to electronically request payment, for all Charges incurred the by Shipper, directly from the Shipper’s bank, on a weekly or monthly basis. The Shipper’s bank will remit the amount requested UPS to and deduct that amount from the Shipper’s bank account. Payments UPS to will be shown on the Shipper’s bank statements. The Shipper is responsible for payment anyof fees imposed the by Shipper’s bank. invoice is issued. In its sole and unlimited discretion, UPS may offer one or more of the following alternative payment plans for thepayment Charges: of – Additionally, the Shipper will receive a weekly or monthly invoice, as applicable, except as described above, from UPS listing the services provided for the appli an electronic request for payment is dis cable billingcable period. If, for any reason,

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ent against an invoice is not considered  M Box 7247 P.O. 19170 er on a weekly (i.e., seven or a days) – ail arequest United to Parcel Service, ups.com monthly (i.e., four or five calendar weeks) basis. A weekly invoice will include the Charges incurred in the previous week. Notwithstanding that UPS haselected renderto an invoice the to Shipper on a weekly basis, an invoice may be issued only when the Shipper has incurred aggregate Charges in excess ten of calendar or whendollars five (5) ($10), weeks elapsed have from the date of p m a request for an invoice adjustment or notice UPS to a disputed of charge. UPS reserves the right refuse to issue to any untiladjustment invoice all outstanding Charges owing UPS to been have paid in full. The filing a lawsuit of does not consti tute notification the by filer or on behalf anyof other party. Requests for invoice adjustments cannot be made without a good faith basis for submitting the request as each to specific package and adjustment requested. If UPS determines that a requestor has sub mitted batch or multiple single requests for adjustments without a substantial basis, all requests such of requestor will be denied in their entirety for such time period as UPS may determine in its sole and unlimited discretion. A right or claim, any of kind, challenge to the amount invoiced is conditioned upon full and strict compliance with all require ments regarding notice set forth in this Section; otherwise, failure comply to with the notice requirements set forth in this Section constitutes agreement pay to the amount in the invoice. Full and strict compliance with this Section is required, even where is it believed that such compli ance would not result in relief or would otherwise be futile. Alternative51.2 Payment Plans Where UPS elects make to an alternative planpayment available to the Shipper, UPS may render an invoice the to Ship The notification UPS to must include the date shipment, of the tracking number for each disputed charge, and the reason for thedisputed charge.partial A pay UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 126 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

period pursuant to the same agreement, – W eekly Payment Plan with UPS to reduce the calculated base or, if the Shipper does not do so, the Each week the Shipper will receive an amount on which the late payment fee Shipper must make another payment invoice for the previous week’s Charges is assessed, provided that UPS will so arrangement with UPS. All prepayment except as described above. The invoice apply the prepayment amounts to the amounts will remain on account with is due within seven (7) days of receipt. oldest outstanding invoice first, and to UPS. No interest will be paid or accrued No prepayment is required under each subsequent invoice thereafter, until on the prepayment amounts. If the this plan. the prepayment amounts have been fully Charges incurred by the Shipper exceed so applied. If an invoice 14 days past the remaining balance of the prepayment Past due balances will be subject to a late due is fully so covered by the prepayment amounts on account with UPS, the payment fee as described below in addi­ amount, no late payment fee will apply. excess Charges will be due within seven tion to any collection costs which may If an invoice 14 days past due is partially (7) days following the Shipper’s receipt be incurred by UPS in the final collection so covered by the prepayment amount, of the invoice requiring such payment. of Charges owed by the Shipper. the late payment fee will apply to the Past due balances will be subject to a – C redit Card Payment Plan portion not so covered by the prepay­ late payment fee as described below in ment amount. The Shipper may elect to pay the previ­ addition to any collection costs which ous week’s Charges by credit card. The For the Special Payment Plan, a late may be incurred by UPS in the final col­ Shipper will receive billing detail item­ payment fee will not be assessed if there lection of Charges owed by the Shipper. ized on its card statement or a weekly has been a positive balance in the Ship­ This payment plan alternative is avail­ invoice, except as described above, from per’s prepayment account with UPS able only to existing customers already UPS listing the previous period’s Charges at any time during the 27-day period approved for a Special Payment Plan. incurred. The Shipper will provide UPS immediately preceding the transmittal – C redit Extension Plan with the Shipper’s credit information to of the current invoice to the Shipper. The By written agreement with UPS, the enable UPS to process Charges incurred late payment fee for the Special Payment Shipper may elect to pay an annual by the Shipper on a weekly basis. Plan will be assessed on the “charges this period” of the Shipper’s invoice (includ­ credit extension fee and thereafter Shipper acknowledges and agrees that ing without limitation any previously receive invoices for Charges incurred by there may be a delay of two or more assessed but unpaid late payment fees) the Shipper on a monthly basis with no days between the date that payments that is fourteen (14) days past due. prepayment requirement. The invoices are received by UPS and the date that will be payable within seven (7) days the payments are posted and credited A late payment fee will be assessed only following receipt by the Shipper. The to the Shipper’s account with UPS. If a once on each invoice that is fourteen (14) credit extension fee is based upon the UPS remittance advice is attached to the days past due. Each late payment fee will Shipper’s total annual Charges, as esti­ Shipper’s payment, the payment will be be due and payable within seven (7) days mated by UPS, and is subject to change credited accordingly. If no remit­tance following the Shipper’s receipt of the annually by UPS in its sole and unlimited advice is attached to the Shipper’s payment, invoice that first reflects the assessment discretion. To be eligible for the Credit the payment will be credited to the Ship­ of the late payment fee. The late payment Extension Plan, the Shipper must use per’s account. fee is in addition to any collection costs UPS’s transportation services and the that may be incurred by UPS in the 51.3 Late Payment Fee Credit Extension Plan solely for business, final collection of Charges owed by the For the Monthly Prepayment Plan, the commercial, or agricultural purposes. Shipper. Neither the assessment nor the Weekly Prepayment Plan, the Special A Shipper is not eligible for the Credit payment of a late payment fee will (a) Payment Plan, the Credit Extension Extension Plan if the Shipper uses UPS’s affect the Shipper’s responsibility to pay Plan, and the Weekly Payment Plan, a transportation services and the Credit all Charges owed, or (b) in any manner late payment fee will be assessed if the Extension Plan for any personal, family, preclude UPS from exercising any of its Shipper’s payment is not received by UPS or household purposes. By using the rights or remedies hereunder or under within fourteen (14) days of the invoice Credit Extension Plan (if made available applicable law. to the Shipper), the Shipper represents, due date. Except as otherwise stated warrants, certifies, and agrees that it will below, the late payment fee will equal 52. UPS Service Guarantee six percent (6%) of the total past due use UPS’s trans­porta­tion services and the UPS guarantees on-schedule Delivery balance of the Shipper’s invoice (includ­ Credit Extension Plan solely for business, of Shipments shipped via the following ing without limitation any previously commercial or agricultural purposes and services, where available, to all 50 states assessed but unpaid late payment fees) not for any personal, family, or house­ and Puerto Rico: that is fourteen (14) days past due. hold purposes. Past due balances will be – U PS Air Services subject to a late payment fee as described In determining the late payment fee for – UPS Hundredweight Service® Air below in addition to any collection costs the Monthly Prepayment Plan and the Services which may be incurred by UPS in the final Weekly Prepayment Plan, UPS will apply – U PS 3 Day Select® collection of Charges owed by the Shipper. the prepayment amounts on account Tariff/Terms and Conditions 27 1

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Ship ) only ® Packages ® mum size or weight ­i Shipments tendered without ). ® PS 2nd Air Day A.M. PS Ground Returns Service Packages. ackages subject a Large to Package hipments processed using a UPS or UPS Express Worldwide Freight hipments tendered pursuant Drop to U  for Residential deliveries. Residential for  Automated Shipping System that is not located the at pickup address assigned theto UPS account number on which the Shipment was made.   Surcharge or Additional Handling Fee, Packages that exceed maximum size or weight limits, Shipments contain any Package subject a Large to Package Surcharge, Additional Handling Fee, or that exceed max limits, or UPS Express Worldwide Freight S U P  F ments, the guarantee shall only apply Shipmentsto with a U.S. origin or destination andwhen the billed party is resident in the United States and is responsible for all Charges. prior containing approval any pallet exceeding maximum size or weight restrictions set (as forth http:// at www.ups.com/media/en/wwef_max_ dim.pdf S specialShipments, operating plans, or customized handling or processing arrangements, or tendered either under an account number on which Service Guarantee claims are addressed a by special agreement or where such claims been have addressed special by agreement with the the of payer Charges. Shipments, the guaranteeShipments, shall apply a Shipmentto where any pallet exceeds maximum size or weight restrictions set(as forth http://www.ups.com/ at media/en/wwef_max_dim.pdf if the Shipper obtained confirmation eligibilityof for the UPS Service Guar antee, prior tender to the of Shipment UPSto for service.  F UPS reserves the right refuse to any request for a credit or refund when such based or (b) request made is by, either (a) on information obtained a party by, other than the the of payer Charges. 52.2 Exclusions The UPS Service Guarantee does not to: apply – – – – – – or UPS Expedited Worldwide –

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ime” t - UPS Tariff/Terms and Conditions Service of – United States chedule” means, subject the to s - PS’s guaranteedPS’s Delivery schedule PS is notified UPS’s by Interactive ach Package or pallet in a Shipment ach Shipment is tendered UPS to ach Package and Shipment is properly ach Package and Shipment bears the U has been obtained referencing by UPS’s website or contacting a UPS Customer Service office. “On E U ResponseVoice system or through UPS’s E  bearsa UPS Saturday Delivery routing required)label when optional (where Saturday service is requested and  during UPS’s published business hours. Shipments received from or destined certainto locations may require earlier pickup times the at (available UPS website). online Billing Center ups.com/billing at a serviceof failure within fifteen (15) calendar days the of date scheduled of Delivery or the datewhich by UPS has amended or corrected the actual time Deliveryof in tracking detail or proof Delivery,of whichever is later, and is advised the of Consignee’s name and address, date shipment, of Shipment weight, and UPS tracking number. or “on terms this of UPS Service Guarantee, Delivery is attempted within the UPS schedule. Delivery guaranteed E  recorded in a UPS Shipping System. E  appropriate UPS tracking label and an address label, or a combined label generated a UPS by Automated Ship ping System, showing the Consignee’s correct name, address deliverable (UPS does not provide Delivery a to and Box), ZIP Code postalP.O. (or code for international Shipments). available. UPS may cancel, suspend or modify the UPS Service Guarantee change (or the guaranteed time in transit) for any service(s), and for any period time, of as determined UPS by in its sole and unlimited discretion, and without prior notice. Visit www.ups.com/holidays for changes effective during the holiday season. Conditions 52.1 The UPS Service Guarantee is subject theto following conditions: – – – – – –

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® PS U ® ight UPS3 Ground - ® e ® ® - brokerage brokerage ® ® ICK ® P - ® 00 , for the applicable 8 from Canada from schedule Delivery Delivery schedule - ® - 877) is called, UPS, at 5 ® - 1-800-PICK-UPS® 42

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PS Express Worldwide Plus PS Hundredweight Service s 8 - - Day Select  U        U U U U U U UPS U UPS  U  UPS  UPS guarantees on guarantees UPS of Shipments of shipped via the following services, where available, and provided that customs clearance is performed by UPS Supply Chain Solutions offices designated UPS by for clearing these Shipments: – – – PS Expedited Worldwide PS Select 3Day – – PS Express Worldwide – PS Express Worldwide Freight PS Saver Worldwide – PS Express Worldwide NA1 – – PS Hundredweight Service ups.com – In the event UPS fails attempt to Delivery theby date and time applicable) (if indicated ups.com at date, time and location tender, of or as provided when 1 – – (48) hours the of (48) date Delivery. of UPS shall not be liable for any damages whatsoever for delayed Delivery, except as specifically provided for Shipments made under the UPS Service Guarantee. Under circumstances no shall UPS be liable for any special, incidental, or consequential damages including, but not limited to, damages arising from Delivery ordelayed failure to attempt on (1

its option, will either credit or refund the transportation charges for each such Shipment upon the to only, payer request, provided the conditions set forth in the UPS Service Guarantee are met. Transportation charges do not include other fees or charges that may UPS by assessed be including, not but limited to, fuel surcharges. This is the sole remedy available under the UPS Service Guarantee. UPS is but not may, required, present to the actual time of Delivery in tracking of detailproof or Delivery, and reserves the right to amend any delivery confirmation or the actual time Delivery of within forty UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 128 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

– S hipments made using a Call Tag. – UPS Air Services and UPS 3 Day Select limits on their jurisdictions over civil – Shipments subject to a UPS Delivery Shipments of Hazardous Materials or disputes), any controversy or claim, Intercept® request, Delivery Change Dangerous Goods Shipments, and all whether at law or equity, arising out of Request, or a UPS My Choice® request. international Hazardous Materials or or related to the provision of services by Dangerous Goods Shipments except UPS, regardless of the date of accrual – Shipments that are delayed due to UPS Standard Shipments. of such dispute, shall be resolved in its causes beyond UPS’s control including, entirety by individual (not class-wide but not limited to: the unavailability or 53. Claims and Legal Actions: nor collective) binding arbitration. refusal of a person to accept Delivery Individual Binding Arbitration of Claims of the Shipment, acts of God, natural Arbitration is the submission of a dispute Time Limits and Pleading Requirements disasters, war risks, acts of terrorism, to a neutral arbitrator, instead of a judge for Claims/No Right to Set Off acts of public authorities acting with or jury, for a final and binding decision, Claims against UPS must be made within actual or apparent authority, acts or known as an “award.” Arbitration pro­ strict time limits, including as set forth omissions of customs or similar author­- vides for more limited discovery than in in Section 51.1 (“Invoice Adjustment”) ities, authority of law, insufficient court, and is subject to limited review regarding invoice adjustments or billing information provided by a customer, by courts. Each party has an opportu­ disputes; Section 53.3 (“Time Limit for Hazardous Materials Packages nity to present evidence to the arbitrator Filing Claims for Loss or Damage to improperly offered for transport, the in writing or through witnesses. An Property”) regarding claims for loss or application of security regulations arbitrator can only award the same damage to property; and pursuant to imposed by the government, or other- damages and relief that a court can Section 52, “UPS Service Guarantee.” wise applicable to the Shipment, riots, award under the law and must honor strikes or other labor disputes, civil All claims against UPS arising out of the terms and conditions in the Terms. or related to the provision of services unrest, disruptions in national or local Claimant and UPS agree that their sole by UPS, including, but not limited to, air or ground transportation networks relationship is a contractual one gov­ demands for damages, refunds, credits, (including, but not limited to, UPS’s erned by the Service Guide and Terms. and any legal or equitable relief what­ transportation network), disruption Any controversy or claim arising out of soever, shall be extinguished unless or failure of communication and or related to the provision of services by the Claimant (1) timely and completely information systems, and adverse UPS shall be resolved solely based on the complies with all applicable notice and weather conditions. agreements set forth in the Service Guide claims periods set forth in the Terms – International Shipments for which and Terms. the Shipper has selected the Receiver and in the Service Guide, including as Institutional Arbitration or Third Party as the payer of any to claims for loss or damage to property The arbitration shall be conducted by applicable duties and taxes and under Section 53.3, claims under Section the American Arbitration Association Delivery is delayed until payment 52, “UPS Service Guarantee,” claims for (AAA) in accordance with its Commer- arrange­ments are made. invoice adjustments under Section 51.1, or claims for breach of contract or any cial Arbitration Rules and the Supple- ® – UPS Import Control Shipments for other cause of action; and (2) pleads on mentary Procedures for Consumer-Related which the Shipper has selected commer- the face of any complaint filed in court Disputes (the “Rules”), and judgment on cial invoice removal. against UPS or states in its submission the award may be entered in any court – UPS Ground Shipments or UPS® of its claim in arbitration against UPS, of competent jurisdiction. The Rules, Standard Shipments that are picked as the case may be, satisfaction and including instructions for how to up or scheduled to be delivered on and compliance with those notice and claims initiate arbitration, are available at between November 27 and December 3, periods as a contractual condition pre­ http://www.adr.org or by calling the and on and between December 18 and cedent to recovery. Claimants may not AAA at 1-800-778-7879. The arbitrator December 24, and any alternative or deduct the amounts of pending claims shall decide all issues of the case on the additional date(s) during the holiday from any Charges owed to UPS, and basis of the applicable law, not equity. season set forth at www.ups.com/ the Shipper waives any and all rights, If you initiate arbitration, you must serve holidays. including any statutory or common law UPS’s registered agent for service of process, Corporation Service Company, – Shipments without Timely Upload of rights, to set off the amount of any claim which has locations in every state. Infor­ PLD, Shipments not accompanied by against Charges owed to UPS. mation also can be found on the website a UPS Smart Label tag, or when the Agreement to Arbitrate Claims of your local Secretary of State. delivery address on any address label Claimant and UPS agree that, except or combined label affixed to the Package for disputes that qualify for state courts Any arbitration under this Agreement does not match the delivery address of limited jurisdiction (such as small will take place on an individual basis; on the UPS Smart Label tag, bar code, claims, justice of the peace, magistrate class, mass, consolidated or combined or PLD for the Package. court, and similar courts with monetary actions or arbitrations or proceeding Tariff/Terms and Conditions

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IVE, AS A PRIVATE ATTORNEY LAIMANT AND UPS AGREE TAT GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, JOIN AS A CLASS MEMBER, AND/OR PARTICIPATE TO AS A MEMBER OF A CLASS OF CLAIMANTS IN ANY CLASS, MASS, CONSOLIDATED OR COMBINED ACTION OR ARBI TRATION FILED AGAINST CLAIMANT, UPS AND/ OR PARTIES. THIRD RELATED AWARD OF ANAWARD ARBITRATOR, WHETHER INTERIM OR FINAL, EXCEPT FOR APPEALS BASED ON THOSE GROUNDS FOR VACATUR EXPRESSLYSET FORTH IN SECTION OF THE 10 FEDERAL ACT. ARBITRATION C THAT WE ARE WAIVINGTHE RIGHT SERVE TO ASREPRESEN A Award The arbitrator may award money or equitable relief only in of the favor indi tion, the arbitration proceeding, any documents exchanged or produced during the arbitration proceeding, any briefs or other documents prepared for the arbitration, and the arbitral award shall all be kept fully confidential and shall not be disclosed any to other party, vidual party vidual seeking relief and only to the extent necessary provide to relief warranted that by party’s individual award arbitration an Similarly, claim. andany judgment confirming it apply only that to specific case; cannot it be used in any other case except enforceto the reduce award itself. the time To and expense the of arbitration, the arbitrator will not provide a statement reasons of for his or her award unless a brief expla­ nation the of reasons is requested one by theof parties. Unless both Claimant and UPS agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside anyover form a representative, of private attorney general class or proceeding. Confidentiality Arbitration of the to anything Notwithstanding contrary in the AAA Rules, UPS and Claimant agree that the filing arbitra of – ­ ­

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erson p - elated Disputes R - UPS Tariff/Terms and Conditions Service of – United States LAIMANT AND UPS AGREE LAIMANT AND UPS AGREE LAIMANT AND UPS AGREE  C  C THAT WE ARE WAIVING THE RIGHT HAVE TO A COURT REVIEW ANY DECISION OR C THAT WE ARE WAIVING THE RIGHT HAVE TO A TRIAL BY JURY RESOLVE TO ANY DISPUTE ALLEGED AGAINST CLAIMANT, UPS OR RELATED THIRD PARTIES; THAT WE ARE WAIVING THE RIGHT HAVE TO A COURT, OTHER THAN A STATE COURT OF LIMITED JURISDICTION AS DEFINED ABOVE, RESOLVE ANY DISPUTE ALLEGED AGAINST CLAIMANT, UPS OR RELATED PARTIES; THIRD – ant agrees that both parties shall submit their arguments and evidence the to arbitrator in writing and that the arbitra­ shalltor make an award based only on the documents, without a hearing being held. Notwithstanding this provision, the parties may agree proceed to with desk arbitration any at time. Access to Small Claims Courts All parties shall retain the right seek to adjudication in a state court limited of jurisdiction, such as small claims, justice theof peace, magistrate court, and similar courts with monetary limits on their jurisdiction civil over disputes, for individual disputes within the scope of such court’s jurisdiction. Acknowledgements Claimant and UPS acknowledge and agree that pursuant these to Terms: – – hearing. a dispute For governed by the AAA Consumer ing an award between fifteen thousand dollars ($15,000.00) and fifty thousand dollars ($50,000.00), inclusive, UPS shall Claimant’s pay filing fee under the AAA Rules, provided that Claim Supplementary Procedures, and concern arbitrator in writing and the arbitra ­ shalltor make an award based only on the documents; hearing no will be held unless the arbitrator in his or herdiscre tion, and upon request a party, of decides isit a necessity require to an in their arguments and evidence the to ­ ­

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permitted. Claimant and UPS are each waiving the right to trial jury. by Claimant and UPS are further giving up the ability to participate in a class, mass, consolidated or combined action arbitration.or Place Arbitration/Number of of Arbitrators/Costs Arbitration/ of Law/Survival Governing Anyarbitration will take place in the county where Claimant resides and will be determined a single by arbitrator. Any filing fee or administrative fee required Claimant of the by AAA Rules shall be paid Claimant by the to extent such fee does not exceed the amount of the fee required commence to a similar action in a court that otherwise would jurisdiction.have all For non frivolous UPS willcomplaints, the pay amount suchof fee in excess that of amount. The arbitrator will allocate the adminis trative costs and arbitral fees consistent with the applicable rules the of American Arbitration Association. Reasonable attorney’s fees and expenses will be allo cated or awarded only the to extent such allocation or award is available under applicable law. All issues are for the arbitrator decide, to except that issues relating the to scope, application, and enforceability the of arbitration provision are a court for decide.to The Federal Arbitration Act governs the interpretation and enforce ment this of provision. This agreement termination survive shall arbitrate to theof Terms. Severability Notwithstanding anything the to con trary in the AAA Rules, if any part of this arbitration provision is deemed invalid or ineffective for any reason, this shall not affect the validity or enforceability the of remainder this of arbitration provision, and the arbitrator shall the have authority amend to any provisions deemed invalid or ineffective maketo the same valid and enforceable. Desk Arbitration allFor disputes concerning an amount less than fifteen thousand dollars ($15,000.00), the parties shall submit as a private attorney general are not

ups.com UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 130 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

except to the extent necessary to enforce manner and form and with the support­ 53.4 Investigation of Claims this arbitration provision, arbitral ing documents described in Section 53.1 for Loss or Damage to Property award or other rights of the parties, or (“Making Claims for Loss or Damage to – P rompt Investigation. Each claim for as required by law or court order. This Property”) and Section 53.4 (“Investiga­ loss or damage to a Package or Ship­ confidentiality provision does not fore- tion of Claims for Loss or Damage to ment filed in the manner prescribed close the American Arbitration Associa­ Property”) herein, UPS or its designee herein will be promptly and thoroughly tion from reporting certain consumer will acknowledge the receipt of such investigated, if investigation has not arbitration case information as required claim in writing or electronically to already been made prior to receipt of by state law. the claimant within 30 days after the the claim. date of receipt, unless such claim has 53.1 Making Claims for Loss – S upporting Documents. Each claim already been paid or denied in writing or Damage to Property must be supported by the following: or electronically. UPS will at the time All claims for loss of or damage to (1) evidence of payment of the ship­ each claim is received create a separate property transported or accepted for ping and any declared value charges; file and assign thereto a successive claim transportation must: (1) be in writing and (2) either the original invoice or file number and note that number on all (or an electronic communication) and a photocopy, exact copy, or extract documents filed in support of the claim must include reference to the Source of, the original invoice, a certification and all records and correspondence Document or pickup record number and of prices or costs, with trade or other with respect to the claim, including the date of shipment or copies of other docu­ discounts, allowance, or deductions written acknowledgment of receipt and, ments sufficient to identify the Shipment of any nature whatsoever and the if in its possession, the Source Document involved, and the declared value; (2) assert terms thereof, or depreciation reflected and delivery receipts, if any, covering the liability of UPS for alleged loss or thereon. Where the property involved the Shipment involved. At the time such damage; (3) make claim for payment in a claim has not been invoiced to the claim is received, UPS will cause the of a specified or determinable amount Consignee shown on the bill of lading date of receipt to be recorded on the face of money; and (4) be accompanied by or receipt, where an invoice does not of the claim document, and the date of a copy of the original invoice or, if no show price or cost, where the property receipt will also appear on the acknowl­ invoice was issued, other proof, certi­ involved has not been sold, or where edgment of receipt sent to the claimant. fied to in writing, as to the purchase the property has been transferred at price paid by the Consignee (where the 53.3 Time Limit for Filing Claims bookkeeping values only, UPS will, property involved has been sold to the for Loss or Damage to Property before paying a claim, require the Consignee), actual cost or replacement As a condition precedent to recovery, claimant to establish the value in cost of the property, or extent of the all claims for loss or damage to property the quantity shipped, transported, damage to the property. must be filed in writing or electronically or involved. UPS reserves the right to with UPS within the following time limits: request the original shipping record No claims will be voluntarily paid unless or Source Document. filed in writing or transmitted electroni­ – For domestic Shipments (including cally by or on behalf of the Shipper in shipments to and from Puerto Rico), For an asserted claim of $1,000 or more accordance with these provisions. claims must be filed within nine months for a Package processed through a UPS after Delivery of the Package or, in case Shipping System and tendered to a UPS A request for proof of Delivery or damage of failure to make Delivery, within nine driver, a copy of the signed high-value inspection or the filing of a lawsuit do months after a reasonable time for shipment summary applicable to the not constitute notification of a claim. Delivery has elapsed. Shipment obtained by the Shipper and A right or claim, of any kind, for loss – For international Shipments, claims signed by the UPS driver at the time of or damage to property is conditioned must be filed within sixty days after tender may be required to support the upon full and strict compliance with this Delivery of the Package or pallet or, in claim. UPS reserves the right to refuse Section 53.1 and Sections 53.3 through the case of non-Delivery, within sixty to pay any claim if, having requested such 53.6. Full and strict compliance with days after a reasonable time for a signed high-value shipment summary, this Section is required, even where it Delivery has elapsed. no such summary is provided. is believed that such compliance would – Suits shall be instituted within two For an asserted claim of $1,000 or more not result in relief or would otherwise years after denial of any portion of for an international UPS Returns® or a be futile. the claim. Where claims are not filed UPS Import Control® Package or pallet, 53.2 Acknowledgment of Claims or suits are not instituted thereon in the signed UPS high-value shipment for Loss or Damage to Property accordance with the foregoing pro­- summary applicable to the Shipment After receiving a proper written or elec­ visions, such claims shall be deemed must be submitted in support of the claim. tronic transmission of a claim in the waived and will not be paid. Tariff/Terms and Conditions 31

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arty Retailer if ssed for shipment P ­e - alue shipment summary v alue controlprovidedwas log - v - ents are not eligible for Enhanced us material or a Perishable Commod 1,000 perPackage for Packages 1,000 perPackage for a Package ubject the to limitations set forth ge is eligible for Enhanced Maximum ions value of on paper Source Docu ty. Exceptty. as set forth in this Section, no high o is obtained the by Shipper or person tendering the Package and signed by the driver upon tender the of Package; Declared only where Value the Package is a domestic Package; is tendered pursuant the to Shipper’s Scheduled Pickup Service; the service level selected is a UPS Next Air Day delivery service; the Package is proc using a UPS Shipping System (declara Maximum Declared and the Value); Package does not contain any hazard the portion any of declaration value of $50,000above per Package is null and void;  shipped a Third by UPSto on tender the of Package; $ processed for shipment prior tender to using a UPS Shipping System and tendered a UPS to driver, unless a  S certainbelow, Packages are eligible for the enhanced maximum declared value $70,000of per Package (“Enhanced Maximum Declared A Pack Value”). t m i $ UPS high a – – vention as amended, or the Convention for the Unification Certain of Rules for International Carriage Air by (Montreal, 28 shall May 1999), the to apply interna ment, and UPS reserves the right route to the Shipment in UPS any way deems appropriate. Maximum54.1 Declared Values The maximum declared value is $50,000 per Package and $100,000 per pallet, except for the followingfor which the maximum declared value may not exceed: – The rules relatingliability to established theby Convention for the Unification Certain of Rules Relating Interna to ­ tional Carriage Air by signed Warsaw, at Poland, on October 12, that 1929, con tional carriage any of Shipment insofar as the same is governed There thereby. are stopping no places which are agreed upon the at time tender of the of Ship

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­ Shipment, ® UPS Tariff/Terms and Conditions Service of – United States 54. Responsibility54. for Loss or Damage UPS’s liability for loss or damage each to UPS domestic Package or international Shipment, each or to pallet in a UPS ExpressWorldwide Freight No claim for loss or damage shall be paid unless a valid claim has been filed in accordance with terms set forth herein Section(in “Making 53.1, Claims for Loss or Damage Section Property,” to 53.3, “Time Limit for Filing Claims for Loss or Damage Property” to and Section “Investigation 53.4, Claims of for Loss or Damage Property”). to UPS reserves the right refuse to any pay to claim for loss or damage property to until all outstanding Charges owing to UPS been have paid in full. UPS reserves the right refuse to any pay to claim for loss property of if, having requested a detailed description the of property, suchno description is provided. is recorded in the declared value field theof UPS Source Document or the UPS Automated Shipping System used, the Shipper agrees that the released value eachof domestic Package or interna is limited a value to $100, except of as set forth Unless below. a greater value tional Shipment, or pallet is greater no than $100, which is a reasonable value under the circumstances surrounding the transportation, and that UPS shall not be liable for more than for each $100 domestic Package or international Ship ment or pallet. increaseTo UPS’s limit liability of for loss or damage $100, the above Shipper must declare a value in excess $100 of for each Package or pallet in the declared value field the of UPS Source Document or the UPS Automated Shipping System used and an pay additional charge. The Shipper cannot declare a value in excess theof maximum allowable limits set forth UPS below. shall not be liable under any circumstances for an amount in excessthe of declared value domestica of Package or international Shipment, or pallet. WhenShipper a declares a value in excess does $100, it of not receive any form insurance. of Shippers desiring cargo insurance, all risk insurance, or another form of insurance should pur chase such insurance from a third party. ­ ­ ­

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In the

ay perioday while the claim d 1-800-PICK-UPS® -

riginal Packaging Materials. Packaging riginal erification Loss. of When an asserted claim for loss an of entire Package or pallet or an entire Shipment cannot be otherwise authenticated upon inves tigation, UPS will obtain from the Consignee the of Shipment involved a certified statement in writing that the property for which the claim is filed has not been received from UPS or from any other source. UPS reserves the right require to verification the by filing a police of report and providing thea copy of filed report UPS to in support the of claim.  V O event that a claim is made for damage a Shipment,to the original packaging materials must be made available to UPS or its designee for inspection prior to reshipment.  chase price, or the replacement cost of the property, all rights, title to, and inter est in the property shall thereupon pass UPS,to and UPS reserves the right to obtain the property for salvage. Payment a claimof in such circumstances shall be contingent on UPS’s receipt the of damaged property in the same condition as on the date the damage was incurred. Disposition53.6 Claims of for Loss or Damage to Property UPS or its designee, after receiving a written claim for property transported, will decline, pay, or make a firm com­ promise settlement offer in writing to the claimant within 120 days after UPS receives the claim; provided, however, that if the claim cannot be processed and disposed within of 120 days after receipt, UPS or its designee will that at time and the at expiration each of ­ suc ceeding 60 53.5 Salvage Salvage 53.5 When UPS pays the actual cost, the pur – ments UPS, to the claimant certifies that the claim, amount claim, of and support ing documents are true and correct. – By filingBy a claim and supporting docu ups.com in writing the of status the of claim and the reason for the delay in making final disposition thereof and shall retain a suchcopy of notice the to claimant in its claim file. remains pending, advisethe claimant UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 132 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

– up to $5,000 per Package for a Package Declaring a value in the declared value – the purchase price paid by the Consignee shipped or delivered to a UPS Access field of the UPS Source Document or (where the shipped property has been Point® location. UPS Automated Shipping System used sold to the Consignee); – $500 per Package for a Package shipped does not increase UPS’s limitations of – the actual cost of the damaged or via a UPS Drop Box; liability for, and Shippers may not lost property; declare a value for, damages related to – up to $1,000 per Package for a Package – the replacement cost of the property at providing or failure to provide C.O.D. shipped via a Third-Party Retailer or the time and place of loss or damage; or service, including, but not limited to: UPS Access Point® location (including failure to collect the C.O.D. amount; – the cost of repairing the damaged a UPS Access Point® locker) if such failure to collect the specified form of property. Package was processed for shipment payment; collection of an instrument using a UPS Shipping System prior to UPS’s liability for Shipments containing in the wrong amount; failure or delay drop off at the Third-Party Retailer or the following commodities shall be in delivering the collected instrument UPS Access Point® location or billed limited as follows: to the Shipper; or collection of forged, using Bill My Account; – Checks. UPS’s liability for a Shipment insufficient funds, or otherwise invalid containing a check or checks is limited – $500 per Package or pallet for inter-­ instruments. national Shipments containing jewelry to the cost of stopping payment on and (not including costume jewelry), or Any declared value contrary to what reissuing the check(s), not to exceed $2,500 per Package or pallet for Ship- is allowed in the applicable Terms or $100 per Package or pallet. In no event ­ments tendered to eligible destinations Service Guide (e.g., the portion of any shall UPS be liable for the face value set forth at ups.com/jewelry; declaration in excess of allowed maxi­ of the check(s). mums) is null and void. Acceptance for – Phone Cards, Tickets, Gift Cards, and – $ 1,000 per Package for domestic carriage or receipt of payment for any Packages returned via UPS Print Similar. UPS’s liability for a Shipment Package or Shipment bearing a declared containing a phone card, ticket (such Return Label, UPS Print and Mail value contrary to what is allowed does Return Label, Electronic Return Label, as event or airline ticket), gift certifi- not constitute a waiver of any provisions cate, gift card, coupon, or other similar or 1 UPS Pickup Attempt Return of the Terms or Service Guide limiting ® printed matter with an exchange value Services, (including via UPS Returns UPS’s liability or responsibility for any ® is limited to the cost (which shall not on the Web service), and UPS Returns such Package or Shipment. If a Shipper Flexible Access service; include any amount of the value attached declares value in excess of the applicable to the card, certificate, or coupon, or – $1,000 per Package or pallet for inter- maximum allowed or in any respect con­ similar printed matter) of replacing national Shipments returned via the trary to what is allowed in the applicable the physical card(s), certificate(s), or following UPS Returns® Services: Terms or Service Guide, it is the Shipper’s printed matter, not to exceed $100 per UPS Print Return Label, UPS Print and sole responsibility timely to request an Package or per pallet. In no event shall Mail Return Label, Electronic Return adjustment as set forth in Section 51.1 UPS be liable for the face value of any Label, 1 UPS Pickup Attempt, or (“Invoice Adjustment”) to recover any phone card, ticket, gift certificate, gift 3 UPS Pickup Attempts (including Charges. Shippers who fail to do so card, coupon, or similar printed matter. via UPS Returns® on the Web), unless will be liable for all invoiced Charges. a UPS high-value shipment summary – Media. UPS’s liability for a Shipment 54.2 Liability Limits is obtained by the Shipper or person containing documents, film, photo- UPS’s maximum liability for loss or tendering the Package or pallet and graphs (including negatives), slides, damage to each UPS domestic Package signed by the driver upon tender of transparencies, videotapes, compact or international Shipment, or to each the Shipment; discs, laser discs, computer tapes, pallet in a UPS Worldwide Express and media of similar nature is limited – $ 1,000 per Package or pallet for inter- ® Freight Shipment, shall not exceed to the replacement cost of the media national UPS Import Control® Ship- the lesser of: on which the content is recorded. ments unless a UPS high-value shipment – $100, when no value in excess of $100 summary is obtained by the Shipper or – Pairs, Parts. In the event of loss of is declared on the Source Document or person tendering the Package or pallet or damage to a pair or set of articles, UPS Automated Shipping System used and signed by the driver upon tender UPS’s liability is limited to the value (or when a value in excess of $100 is of the Shipment; of that part of the pair or set which is declared, but the applicable declared lost or damaged, and UPS shall not be – $999 per Package for Packages shipped value charges are not paid); liable for the value of the whole pair via Shipper Release service; – the declared value on the Source Docu- or set. In the event of loss of or damage Shippers cannot declare a value for ment or UPS Automated Shipping to any part of property (including any UPS® Prepaid Letters. System used when a value in excess part of a machine) which, when com­ of $100 is declared and the applicable plete for sale or use, consists of several declared value charges paid; parts, UPS shall be liable only for the

Tariff/Terms and Conditions 33 ­ 1 ­ ­ ­

,

QUENTIAL DAMAGES INCLUDING, INCLUDING, DAMAGES QUENTIAL BUT NOT LIMITED DAMAGES TO, ARISING LOSS, FROM MISDELIVERY OR DAMAGEOF, PROPERTY, TO DELAYED DELIVERY, OR FAILURE ATTEMPTTO DELIVERY IN ACCORDANCE WITH THE UPS SERVICE GUARANTEE, WHETHER OR NOT UPS HAD KNOWLEDGE SUCH DAMAGES MIGHT BE INCURRED. UNDER NO CIRCUM Data Protection55. The Shipper agrees that UPS and other companies in the UPS group compa of UNDER NO CIRCUMSTANCES SHALL UPS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSE STANCES SHALL UPS BE LIABLE FOR ANY DAMAGES WHATSOEVER FOR DELAYED DELIVERY, EXCEPT AS SPECIFICALLY PROVIDED FOR SHIPMENTS MADE UNDER THE UPS SERVICE GUARANTEE. Acceptance for carriage any of Shipment containing articles that Shippers are prohibited from shipping, that UPS does not or is not authorized accept to for transportation, that UPS states will it not accept, or that UPS has a right refuse, to does not constitute waiver a any of pro nies worldwide, including companies in countries that the may not have same level data of protection as the country where the Shipment is tendered for service, may use any data provided by UPS to Shipper the for the purposes set forth in and subject the to UPS Privacy Notice published on UPS’s website at http://www.ups.com/content/us/en/ resources/ship/terms/privacy.html which is incorporated here this by reference. The Shipper has certain rights under the law (exercisable contacting by UPS) access have to to, rectify, object to the use for direct marketing of, or delete personal data held UPS by about it. visions the of or Service Terms Guide responsibility or liability UPS’s limiting for any such Package or Shipment.

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­ ­ UPS Tariff/Terms and Conditions Service of – United States oute shipment a Package of r - ation networks (including, not but ­t ork), disruptionork), or failure commu of ication and information systems, or oss or damage any to Package or oss or damage any to Shipment limited to, UPS’s transportation net or adverse weather conditions; l  l Shipment for which UPS has scan no UPSto the by Shipper; or  containing articles that Shippers are prohibited from shipping, that UPS does not or is not authorized accept to for transportation, that UPS states that will it not accept, or that UPS has a right refuse. to in national or local air or ground trans p w or other record reflecting that the Package or Shipment was tendered n mation systems, and adverse weather conditions. sions customs of or similar authorities, authority insufficient law, of informa or failure communication of and infor after tender UPS. to UPS shall not be liable for any inter ruption service of causes due to beyond UPS’s control including, not limited but theto: unavailability or refusal a of person accept to Delivery the of Ship ment, acts God, of natural disasters, war risks, acts terrorism, of acts of public authorities acting with actual or apparent authority, acts or omis tion provided a customer, by Hazardous Materials offered Packages improperly for transport, the application security of regulations imposed the by government or otherwise applicable the to Shipment, riots, a government agency hold, strikes or other labor disputes, civil unrest, dis ruptions any of kind in national or local air or ground transportation networks (including, not limited but to, UPS’s transportation network), disruption – the delivery property, of trick, by false pretense, or other fraudulent scheme. UPS shall not be liable for any damages or failure, inability, UPS’s from arising withrefusalcomply a requestto stop, to return, or re – UPS shall not be liable for any loss or damage arising from providing service to, or on behalf of, a person or entity that obtains such services, including

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1-800-PICK-UPS® service, UPS shall be liable only

® ion, dampnessatmosphere, of ­t

ions customs of or similar authorities, ies the to extent the loss or damage oss or damage acts to due God, of oss of, damage to, or irretrievability oss or damage fluorescent to tubes oss or damage human to remains, oss or damage resulting from insects, oss or damage Prepaid to Letters; oss or damage articles to unusual of oss or damage resulting from improper, oss or damage Perishable to Commodi value the of part lost or damaged, exceednot to the declared value of the part lost or damaged. In event no shall UPS be liable for the value the of item. complete or apparent authority, acts or omis natural disasters, war risks, acts of terrorism, nuclear damage, acts of public authorities acting with actual s   l  bulbs; or l authority the application law, of of security regulations imposed the by government or otherwise applicable theto Shipment, riots, strikes or other labor disputes, civil unrest, disruptions  l l inadequate or unsafe packaging or wrapping that fails meet to UPS’s published standards related thereto set forth in the ups.com or at Terms fetal remains, human body parts, or components thereof; dataof stored on any type media, of informationor of including without financial or health personal, limitation information; moths, vermin, inherent vice, deteri­ ora extreme temperature, of ordinary wear and tear, or that which occurred or arose prior or after to the course of transportation UPS; by l    value (as definedvalue (as in these Terms); l l l results from exposure heat to or cold or theperishable nature the of item;  l t In the event partial of loss or damage a palletto in UPS Express Worldwide Freight ups.com – – – – – – – for thevalue the of contents the of pallet lost or damaged, and not the value of pallet. full the 54.3 Exclusions from Liability UPS shall not be liable or responsible for: – – UPS® Tariff/Terms and Conditions of Service – United States – United Service of Conditions and UPS® Tariff/Terms 134 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

UPS® Tariff/Terms and Conditions of Service – United States

56. Incorporation of Documents; exercise of any discretion, judgment Waiver; Future Changes or other right, afforded by the Service All Shipments are subject to the terms Guide, the Terms or the UPS Source and conditions contained in the Terms. Document. UPS (and any of UPS’s affili­ The effective Service Guide, and any ates and subsidiaries) have no special, modifications or amendments of them, confidential, or fiduciary relationship are hereby incorporated by reference in with any Shipper or Claimant. these Terms. In the event of a conflict Any failure to enforce or apply any terms or inconsistency between the Terms and or provisions of the Service Guide or the effective Service Guide, the Terms the Terms shall not constitute a waiver shall control. UPS reserves the right to of that term or provision by UPS, and unilaterally modify or amend any portion shall not diminish or impair UPS’s right of the Service Guide or the Terms at any to enforce such term or provision in the time without prior notice. future. If one or more provisions of the The Terms, the Service Guide and the Terms shall be held to be invalid, illegal, UPS Source Document for each Ship­ or unenforceable, the validity, legality, ment together comprise the complete and enforceability of the remaining pro- and exclusive agreement of the parties, visions shall not be so affected or impaired. including any of UPS’s affiliates or UPS may engage subcontractors to subsidiaries, except as modified by any perform transportation and incidental existing or future written agreement services. between the parties, and may not be contradicted, modified or supplemented UPS contracts on its own behalf and by any oral agreement or by any implied- on behalf of its servants, agents, and by-law covenant. subcontractors, each of whom shall have the benefit of these Terms. No such For any language in the parties’ agree­ party has authority to waive or vary ment that gives UPS any discretion, these Terms. judgment or other right, UPS’s exercise of such discretion, judgment or other right is not limited in any way whatso­ ever – even if the specific language does not so specify. UPS has the sole and unilateral authority to choose how to exercise its discretion, judgment or any other right and may do so for any reason it chooses, without limitation. UPS is not bound by any previous exercise of its discretion, judgment or any other right. Nor does any previous exercise constitute a determination or admission by UPS about how such discretion, judg­ ment or right should be or should have been exercised. The parties disavow and waive any obli­ gations of good faith and/or fair dealing, whether implied by law or otherwise, in connection with their agreements regarding services to which these Terms apply, including but not limited to UPS’s ups.com 1-800-PICK-UPS® Index 135

Index

A C (continued) Additional Charges See Value-Added Services Currency Conversion Rate 82, 85, 124 and Other Charges Customer Service Additional Consignee/Invoice 100 International Customer Service 60, 71 Additional Handling 83, 91, 122 Customized Brokerage Services 101 Address Correction 83, 119 Customized Returns 82, 89 Air Freight 95 Customs Brokerage 60, 71, 98-102 Package 91 Customs Clearance 112-113 Adult Signature Required 82, 85, 119 Entry Preparation Charges 99 Air Freight Services 48 Customs Entry Packets 101 Alcoholic Beverages 108 Alliance Location (Staples) 106 Ammunition 108-109 D Authorized Shipping Outlet 106 Daily On-Route Pickup 82, 90, 116 Daily Pickup 82, 90, 116 Dangerous Goods 83, 109-110 B Air Freight 95 Bill My Account 123 International 92 Bill of Lading Data Protection 133 Corrected Bill of Lading 83, 97 Day-Specific Pickup 82, 90, 116 Billing Options 82 Declared Value for Carriage 82 Domestic 123 Air Freight 94 International 123 LTL 96 Package 84 Package 85 Biological Materials 108 Delivery Area Surcharge 83, 91, 117 Bonds Commercial, Commercial Extended 91 Continuous Transaction Bond 100 Residential, Residential Extended 91 In-Transit Bond (IT Bond) 100 Delivery Attempt 83, 117 Single Entry Bond (SEB) 100 Air Freight 95 Brokerage Services 60, 71, 98-102, 112-113 Delivery Change Options 85 Delivery Change Request 82, 85, 118 Delivery Confirmation Services 119 C Delivery Reattempt 83, 91 Canada 83, Canada Zone Chart Destination Outside Service Area 91 Export 54-56 Detention of Vehicle 83 97 Certificate of Origin 82, 84, 113 LTL Air Freight 94 Determine the Rate Package 84 Domestic, Export and Import 11 Chargeback for Consignee Billing Shipments 83 Determine the Weight and Size 5-9 Air Freight 95 Air Freight 8-9 Package 91 Domestic Shipments 5-6 I 5- Check 120, 121, 132 nternational Shipments 6 Irregularly Shaped Packages 6 Claims 128-131 Items Shipped in Bags 6 Collect on Delivery (C.O.D.) Services 82, 120-121 Letter Rates 6 C.O.D. Automatic 84 UPS Worldwide Express Freight 7 C.O.D. Direct 84 Determine the Zone C.O.D. Secure 84 Domestic Delayed Deposit 84 Alaska 12-13 LTL 96 Hawaii 30-31

Manual C.O.D. Tags 84 Export Index Package 84 Alaska and Hawaii 49 Complex Entries 100 To Canada 49 Import Corrected Bill of Lading 83, 97 Alaska and Hawaii 49 Correction of Addresses 119 136 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

Index

D (continued) F Dimensional Weight Firearms 108-109 Air Freight 8-9 Fish and Wildlife (F&W) Entry Preparation 100 Package 5-6, 60, 71 Domestic 5 Food Transport 109 International 5 Foreign Trade Zone (FTZ) Entry 100 UPS Worldwide Express Freight 7 Formal Entry 102 Direct Delivery Only 82, 86, 117 Fuel Surcharge 84-97, 123 Disbursement Fee 101, 123 Full-Container Load (FCL) NVOCC Service 3 Domestic Information Service Number 1-800-PICK-UPS (1-800-742-5877) Domestic Package Rates and Services UPS Express Critical 2 G UPS Ground 2 General Information Alaska 24-27 Service Number 1-800-PICK-UPS (1-800-742-5877) Hawaii 42-45 Intra-Alaska 2, 28-29 Intra-Oahu 2, 46-47 PS Next Day Air H U 2 Hazardous Materials and Dangerous Goods 83, 109-110 Alaska 6-17 1 Air Freight 95 Hawaii 4-35 3 LTL 97 PS Next Day Air Early U 2 Package 92 Alaska 14-15 Hawaii 32-33 Hazardous Materials and UPS Next Day Air Saver 2 International Dangerous Goods 83, 92 Alaska 18-19 Hazardous Waste 111 Hawaii 36-37 UPS 2nd Day Air 2 Hearing Impaired Service Number 1-800-833-0056 Alaska 22-23 Hold at Destination Airport for Pickup (HAPU) 82 Hawaii 40-41 Air Freight 94 UPS 2nd Day Air A.M. 2 Alaska 20-21 Hold at Location 82, 86, 117-118 Hawaii 38-39 Hold for Pickup 82, 86, 117-118 Domestic Freight Service Options Air Freight 2 LTL 4 I Drop Shipment 117 Import Support 60, 71 Dry Ice 83, 91, 110-111 Inside Delivery and Inside Pickup 83, 97 Duty 101 International Customer Service Center 1-800-782-7892 Duty Drawbacks 100 International Dangerous Goods (IDG) 92 International Export Rates and Services UPS Air Freight Consolidated 3 UPS Air Freight Direct 3 E UPS Air Freight Premium Direct 3 Electronic Devices, Portable 111 UPS Express Critical 3 Electronic Export Information (E.E.I.) 82, 86, 113 UPS Worldwide Expedited 3, 60, 68-70 UPS Worldwide Express 3, 60, 61-63 Electronic Funds Transfer 125 UPS Worldwide Express Freight 3, 60, 64 Electronic Label 86 UPS Worldwide Express Plus 3, 60, 61-63 UPS Worldwide Saver 3, 60, 65-67 Electronic Media 6 International Export Service Options 3 Electronic Return Label 82, 89 International Freight Services 3 Entry-Line Charge 100 International Import Rates and Services Export Support 60, 71 UPS Air Freight Consolidated 3 Extended Area Surcharge 83, 92 UPS Air Freight Direct 3 UPS Air Freight Premium Direct 3 UPS Express Critical 3 UPS Worldwide Expedited 3, 71, 79-81 UPS Worldwide Express 3, 71, 72-74 UPS Worldwide Express Freight 3, 71, 75 UPS Worldwide Express NA1 3, 71, 72-74 UPS Worldwide Express Plus 3, 71, 72-74 UPS Worldwide Saver 3, 71, 76-78 ups.com 1-800-PICK-UPS® Index 137

Index

I (continued) O International Import Service Options 3 Ocean Freight 3 Invoice Ocean Freight Forwarding 3 Adjustment 124-125 1 UPS Pickup Attempt Label 82, 86, 89 Invoice Removal 86 Package 100 Other Charges 83 Air Freight 95 Irregularly Shaped Items 6 LTL 97 Package 91-93 Other Regulated Materials (ORM-D)/ L Limited Quantities (Ltd Qty) 111 Label Over Maximum Limits 83, 92, 122 Electronic Label 86 Oversize Electronic Return Label 82, 89 83 ir Freight 1 UPS Pickup Attempt Label 82, 86, 89 A 95 LTL Print and Mail Label 86 97 Print and Mail Return Label 82, 89 Oversize Pallet Handling Surcharge 83, 93, 123 rint Label P 86 Overtime/Special Handling Service 102 Print Return Label 82, 89 3 UPS Pickup Attempts Label 82, 86, 89 UPS Smart Label 106 Large and/or Heavy Packages 122 P Large Package Surcharge 6, 83, 92, 122 P.O. Boxes 115 Late Payment Fee 126 Package Level Detail (PLD) 115 Less-Than-Container Load (LCL) NVOCC Service 3 Package Tracking, Tracing and Refund Requests 83, 93, 119-120 Less-Than-Truckload (LTL) Services LTL 4 Packaging 114 LTL Urgent 4 Packaging Guidelines, Package 114 Liftgate Services 83 Palletized Freight 4, 7 Air Freight 95 LTL 97 Palletized Shipments 4, 64, 75 International Palletized Shipments 7 Limited Quantity/ORM-D Packages 111 Partner Government Agency (PGA) Clearance 101 Live Animals 111 Payer Rebilling Fee 83 Air Freight 95 Payment of Charges 124-126 M Perishable Commodities 111 Manual Processing, Package 123 Pharmaceuticals 111 Marking Notice Processing 102 Post Entry Services 102 Maximum Declared Values 131-132 Pre-Release Notification 102, 113 Maximum Values 107-108 Print and Mail Return Label 82, 89 Merchandise Processing Fee 102 Print Label 86 Missing/Invalid Account Number or Refusal Fee 83, 124 Air Freight 95 Print Return Label 82, 89 Package 92 Prior Notice for Food and Food Products 101 Project Cargo Management 3 Proof of Delivery (P.O.D.) 82, 119 N Air Freight 94 Non-Conforming Freight 83 LTL 96 Air Freight 95 Package 88 Non-Resident Importer (NRI) 82, 88 North American Free Trade Agreement (NAFTA) Processing 102 Index North American Freight 2 Notification Prior to Delivery 83, 97 138 ups.comups.com 1-800-PICK-UPS® 1-800-PICK-UPS

Index

R S (continued) Rates Special Handling of Undeliverable Shipments 83, 93, 120 Air Freight 11, 48 Storage 83, 97 Package Domestic 11, 14-29, 32-47, 105, 106, 121-122 Export 11, 61-70, 105, 106, 121-122 Import 11, 72-81, 105, 106, 121-122 T Record-Keeping 113 Table of Contents 1 Redelivery 83 Telecommunications Device Air Freight 95 for the Deaf Service Number 1-800-833-0056 LTL 97 Temporary Import Under Bond 101 Refusal of Service 114 The UPS Store 82, 89 Remote Area Surcharge 83, 93 Third Party Billing Service 82, 90, 123 Residential Delivery/Pickup 83 Third-Party Retail Locations Air Freight 95 (Alliance Location [Staples} LTL 97 as well as Authorized Shipping Outlets) 106, 115 Residential Surcharge 83, 93, 117 3 UPS Pickup Attempts Label 82, 86, 89 Responsibility for Loss or Damage 131-133 Tobacco 111-112 Right of Inspection 114 Tracking Information Service Number 1-800-PICK-UPS (1-800-742-5877) Trade Show Services 2, 4 Transportation Handling 102 S Truck Waiting Time 83 Saturday Air Processing Fee (Saturday Pickup) 82, 90 Air Freight 95 Saturday Delivery 82, 119 Air Freight 94 Package 90 Saturday Pickup 82, 116 U Air Freight 94 Undeliverable Shipment Surcharge 83, 93, 120 Package 90 UPS Access Point 106, 115-116, 117 Saturday Stop Charge 82, 90 UPS Air Freight Consolidated 3, 8 Saturday, Sunday or Holiday Delivery 82 UPS Air Freight Direct 3, 8 LTL 96 UPS Air Freight Premium Direct 3, 8 Saturday, Sunday or Holiday Pickup 82 UPS Authorized Return Service 82, 89, 106 LTL 96 UPS Billing and Payment Schedules 123-126 Scheduled Pickup Options 90 Daily On-Route Pickup 82, 90, 116 UPS Broker of Choice 98, 101 Daily Pickup 82, 90, 116 UPS carbon neutral 82, 84, 118 Day-Specific Pickup 82, 90, 116 Package 90 UPS C.O.D. 84 UPS Smart Pickup 82, 90, 116 UPS Customer Center 115 Service Options UPS Delivery Confirmation 82, 85, 119 Air Freight 2-3 LTL 4 UPS Delivery Intercept 82, 85, 118 Package UPS Drop Box 108, 120, 131 Domestic 2, 4 UPS Electronic Information Systems 114-115 International 3, 4 UPS Express Critical 2, 3 Service Restrictions, Package 106-112 UPS Express Pak 6, 122 Shipment Pricing Export 60 UPS Freight Services Import 71 LTL 2, 4, 82, 83 LTL Urgent 2, 4, 82, 83 Shipper Release 82, 90, 118 Trade Show Services 2, 4 Shipper’s Export UPS FTZ Facilitator 99, 101 Declaration (S.E.D.) See Electronic Export Information UPS Ground 2, 82, 83 Shipping Charge Corrections; Audit 124 Alaska 24-27 Shipping Forms 60, 71 Hawaii 42-45 Intra-Alaska 2, 28-29 Signature Required 82, 85, 119 Intra-Oahu 2, 46-47 Solution Finder ups.com/solutionfinder UPS Hundredweight Service 4 ups.com 1-800-PICK-UPS® Index 139

Index

U (continued) U (continued) UPS Import Control 71, 82, 86, 113-114 UPS Worldwide Express Freight 82, 83 UPS My Choice 82, 87 Export 3, 50-56, 60, 64 UPS My Choice Member 87 Import 3, 57-59, 71, 75, 99 UPS My Choice Premium Member 87 UPS Worldwide Express Freight Center 115 UPS Next Day Air 2, 16-17, 34-35, 82, 83 UPS Worldwide Express NA1 82, 83 Letter Rate 16, 34, 122 Import 3, 71, 72-74, 99 Letter Rate 72, 122 UPS Next Day Air Early 2, 14-15, 32-33, 82, 83 Letter Rate 14, 32, 122 UPS Worldwide Express Plus 82, 83 Export 3, 50-56, 60, 61-63 UPS Next Day Air Freight NGS 2, 8, 48, 82, 83 10 KG Box 61, 122 UPS Next Day Air Saver 2, 18-19, 36-37, 82, 83 25 KG Box 61, 122 Letter Rate 18, 36, 122 Letter Rate 61, 122 UPS On-Call Pickup 82, 88, 116 Pak Rate 61, 122 UPS On-Call Pickup Area Surcharge 83, 92, 116 Import 3, 57-59, 71, 72-74, 99 Letter Rate 72, 122 UPS Paperless Invoice 60, 71, 113 UPS Worldwide Saver 82, 83 UPS Preferred Multimodal Freight Services 3 Export 3, 50-56, 60, 65-67 UPS Proactive Response 82, 88 10 KG Box 65, 122 25 KG Box 65, 122 UPS Provided Materials and Services 114 Letter 65, 122 UPS Returns Pak Rate 65, 122 Customized Returns 82, 89 Import 3, 57-59, 71, 76-78, 99 Returns and The UPS Store 82, 89 Letter Rate 76, 122 UPS Returns Exchange 82, 89 UPS Returns Services 89, 121 UPS 2nd Day Air 2, 22-23, 40-41, 82, 83 Letter Rate 22, 40, 122 V Value-Added Services 82 UPS 2nd Day Air A.M. 2, 20-21, 38-39, 82, 83 Air Freight 94 Letter Rate 20, 38, 122 LTL 96 UPS 2nd Day Air Freight NGS 2, 8, 48, 82, 83 Package 84-90 UPS Service Guarantee 93, 98, 126-128 Verbal Confirmation of Delivery 82, 85, 119 UPS Services Air Freight 2-3 Domestic 2 International W 3 Warehouse LTL 4 Entry 101 UPS Smart Pickup 82, 90, 116 Storage 102 UPS Solutions Website Address ups.com/solutions Weight and Size Information UPS Supply Chain Solutions Quick Zip 48 Air Freight 8-9 Package 5-6 UPS Tariff/Terms and Conditions of Service – United States 103-134 World Ease 82, 90 UPS TradeAbility 60, 71 UPS Website Address ups.com UPS Worldwide Expedited 82, 83 Z Zip Code/Postal Information 115 Export 3, 50-56, 60, 68-70 Import 3, 57-59, 71, 79-81, 99 Zone Charts UPS Worldwide Express 82, 83 Alaska (Air Freight Services) 12 Export 3, 50-56, 60, 61-63 Alaska (Ground Service) 13 10 KG Box 61, 122 Hawaii 30-31 25 KG Box 61, 122 Alaska and Hawaii Letter Rate 61, 122 International Export 50-53 Pak Rate 61, 122 International Export (To Canada) 54-56 Import 3, 57-59, 71, 72-74, 99 International Import 57-59 Index Letter Rate 72, 122 ups.com 1.800.PICK.UPS® ups.com 1.800.PICK.UPS®

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