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VOL. 45 NO. 1 FEBRUARY 2015 INSIDE THIS ISSUE 2 8 11

Visionaries Good Neighbors Leaders Residents take Peer to peer health NYCHA women rock the lead and wellness the corporate world

RAISED IN PUBLIC HOUSING The Chief Comes Full Circle

S A BOY living in Albany Houses, James Secreto A knew he wanted to be one of two things when he grew up: a baseball player or a cop. Chief Se- creto, who was appointed head of the NYPD Housing Bureau by Police Commissioner Bill Bratton in Octo- ber, says, “My career has come full circle—I am back where I started, and it feels good.” His home, Albany Houses in Crown Heights, was more than a building—it was the world. “I grew up in the projects. That’s where I learned to ride a bike, to play ball, where I knew everyone and ev- eryone knew me,” he says today. “I saw a few things that cops did that I didn’t like, but mostly I saw really good things and really good people.” Chief Secreto, whose father was a NYCHA plumber for 23 years, lived in Albany Houses until he was 17 Angiolina Turzio, Ming Dunn, Shenisha Mitchell and Benny Acevedo wowed the judges—including Lee Strasberg’s widow, Anna—at the final auditions when his family moved to Flatbush. for the 2015 Lee Strasberg NYCHA Scholarship Program. “I didn’t want to leave—I went back to visit every single day because I was afraid of missing something,” he chuckled. “I even tried to get out of family vacations so I could spend Stars are Born! more time there.” After attending John Jay College Four residents win prestigious scholarships. of Criminal Justice, Chief Secreto joined the NYPD in 1979. He has OBERT DE NIRO, SIDNEY Institute first teamed up to offer scholar- tions was held at the Straus Commu- worked in a variety of departments POITIER, … ships in 1983. Victoria Krane, Institute nity Center Wednesdays and Fridays, and locations, including as Direc- Rthese are just a few of the President, says that this program honors October through December. The finalists tor of Narcotics in Queens, where talented who have enrolled in Lee Strasberg’s spirit: “Lee was a man performed on January 8, 2015 for Anna he spearheaded an operation that the Lee Strasberg Theater Institute in of the people. He was a New Yorker. He Strasberg, Lee’s wife and co-founder of resulted in the arrest of drug smug- . Known as the school that was self-taught, educated himself here the Institute, who told the actors, “Those glers running a (CONTINUED ON PAGE 5) brought “” to America, at the public library, and he always felt he of you who don’t get the scholarship are the Lee Strasberg Theater Institute also needed to give back.” invited to come back and try again with counts and Johnny Offering scholarships to just two a new eye, a new perspective, to just try Depp among its alumni. And soon, four children and two adults adds an edge to something new. Thanks to all of you for NYCHA residents—Angiolina Turzio, the competition. “The reason for this is this evening. You’ve really fulfilled every- Shenisha Mitchell, Benny Acevedo and simple,” explains D’Andra Van Heusen, thing I was hoping tonight would be.” Ming Dunn—will join this impressive list NYCHA Education Services Manager. of actors. “We wanted the candidates to bring The winners In a partnership between the Lee their A-Game.” • No stranger to acting, 8-year-old Strasberg Theater Institute and NYCHA, President Krane adds, “What we Angiolina Turzio, Jacob Riis Houses, these four actors have been chosen to learned when we first offered the schol- takes regular acting classes at the participate in 12-week workshops at the arships is the way to keep things interest- Film Academy’s Lower East prestigious acting school. The school has ing is to motivate people. Rather than to Side branch. “It was a story about me had a long affiliation with NYCHA, offering offer 11 slots and make it a given that all writing to Santa Claus,” said Angiolina its first scholarships to NYCHA residents in these actors would receive a scholarship, of her original, untitled piece. “Then 1983. All interested residents compete for we wanted the winners to know they I asked my mom to take me to the the scholarships through auditions. deserve it.” Statue of Liberty, and there were NYCHA and the Lee Strasberg This year, the first round of audi- aliens, monsters, (CONTINUED ON PAGE 9)

FIND OUT MORE AT WWW.NYC.GOV/NYCHA LETTER FROM THE CHAIR The Optimal Property THE VISIONARIES

ANAGEMENT OPERAT- property manager to provide that ING MODEL (OPMOM), feedback. MNYCHA’s new change- Property managers should use oriented, decentralized property the input on the Report Card to help management model, launched in 18 determine budget priorities and areas developments last month. In Decem- that need improvement, as well as ber, NYCHA General Manager Cecil note areas in which NYCHA is excel- House invited resident association ling to guarantee that those proce- leaders to meet with property man- dures stay in place. agers and regional managers ahead “The report card should be viewed of the launch with one another and as a tool to use together with resident get a preview of the new resident association presidents, where you can association Report Card. track the progress in different areas. OPMOM is designed to improve With OPMOM, you must engage customer service and satisfaction. It residents and listen closely,” General empowers property managers with Manager House said to property far greater decision making author- managers. ity, including staffing, purchase of materials, and the ability to allocate their budgets to meet the needs and priorities of the residents in their de- By working N THE LAST ISSUE of the I suggested that youth be hired for velopments. That means it is critical “ Journal, I introduced you to the summer in the stores along Pitkin for property managers to meet with together, we can INext- Generation NYCHA, our Avenue. But all the committees are resident associations on a regular ba- plan to ensure that NYCHA is here for great, and I want to touch base with all sis to understand residents’ priorities get it done. generations to come. Resetting our of them.” and get their input into the decision- relationship with NYCHA’s residents Yvette Anthony of Ingersoll Houses making process. is the foundation of this initiative. took a leadership role in the commit- The new “report card” allows We started last fall with residents at tee on affordable housing. “I believe residents to communicate to prop- Ingersoll, Mill Brook, and Van Dyke that the only way you can be effective erty managers and NYCHA’s Central “The report tracks” progress made Houses who participated in “vision- is by becoming involved and assisting Office on a range of topics including on items where residents would like ing” workshops to develop goals for with issues concerning the com- satisfaction with NYCHA staff, lobby to see improvements and also things the changes they’d like to see; you munity,” she said. “These are some entrances, elevators, lighting, outside that property managers want to see,” can read about those sessions and really good topics that can improve walkways, lawns and even playground said Shirley Dalton, Property Manager the goals that they developed on the community. And I think there will sprinklers. Residents meet with their at Woodson Houses in Brooklyn, who NYCHA’s website. be results—this is a team effort, and resident association leadership to also attended the Meet and Greet Now these residents are work- all the parties involved seem very provide input into the report card on meeting with her resident association ing on goal-specific committees to proactive about addressing residents’ a monthly basis. Then the Resident President. “By working together, we implement their vision, develop- concerns and meeting what Association President meets with the can get it done.” ing strategies to increase residents want. We’ve been the quality of life in their having a really produc- communities. At monthly It’s residents tive exchange so far. It’s meetings they tackle “ effective when people topics like affordable who are driving reach out for, and listen housing, safety and to, feedback.” security, maintenance success. A member of the and repairs, jobs, neigh- Neighborhood Services borhood services, and issues committee, Celina Lynch, concerning our children, seniors, persuaded a local grocer to make and the physical environment. It’s ”free deliveries to NYCHA seniors exciting to see their enthusiasm and every Tuesday. Celina has long been dedication and I am pleased that they a great role model: she works with have partnered with NYCHA, other Green City Force on Ingersoll projects, City agencies, and local organizations. is a member of the resident watch So far, these committees have set committee and belongs to FURY, a short- and long-term goals that they local community organizing group. aim to achieve using the information At NYCHA we are thrilled to support and resources that NYCHA is helping these committees in their hard work. to coordinate for them. Let’s be clear: it’s residents who are Latricia Berry is one visionary driving their successes. These three NYCHA resident who signed up for developments aren’t the only places all six committees at her develop- where residents can get engaged and General Manager Cecil House met with property managers and resident association leaders ment, Van Dyke Houses. A resident advocate for their community—as to talk about collaboration on residents priorites. for nearly 40 years, she has seen her NextGeneration NYCHA initiatives un- neighborhood, Brownsville, change fold across the City, there will be more a lot. “I welcome change; change is and more ways for us to collaborate as good as long as it benefits the com- partners invested in your future. The NYCHA munity. And we want to make sure For more information on Next- JOURNAL we’ll be a part of the change and can Generation NYCHA, visit NYCHA’s benefit from it,” she said. “That’s what website. ESTABLISHED 1970 • CIRCULATION 200,000 motivated me to get involved. You PUBLISHED BY THE HOUSING AUTHORITY need to know about what’s happen- DEPARTMENT OF COMMUNICATIONS ing where you live. The committee 250 , New York, NY 10007 • Tel 212.306.3322 • Fax 212.577.1358 experience has been very positive so Shola Olatoye, www.nyc.gov/nycha far. As part of the committee on jobs, Chair and CEO, NYCHA

2 FIND OUT MORE AT WWW.NYC.GOV/NYCHA HOME COURT ADVANTAGES

OW THROUGH THE end ness, Peer Pressure, Community of April, more than 3000 Services, and Anti-Gang education. Nboys and girls from across Basketball greats who got their the five boroughs are competing start in the NYCHA league include on 250 teams in NYCHA’s Citywide the WNBA’s Shannon Bobbitt and Basketball Program, one of the larg- NBA stars Stephon Marbury, Kemba est inner-city basketball leagues in Walker, and Metta World Peace (Ron New York City. The program is free Artest). Other NYCHA residents and open to all youth age 18 and who successfully made it to the NBA under. Participants also engage in include Kareem Abdul-Jabbar, Nate educational and recreational work- “Tiny” Archibald, Rod Strickland, and shops that are designed to improve Carmelo Anthony. For more informa- their quality of life and ensure that tion on the schedule of games and their education goes beyond the other NYCHA sports programs, visit basketball court. Workshop subjects Community Programs and Services include: Cyber-Bullying, Self-Aware- at www.nyc.gov/nycha.

The Season of Sharing ON DECEMBER 11, more than 750 excited children from 25 NYCHA community centers across the city celebrated the holidays with Santa and his helpers at the Williamsburg Community Center. NYCHA Talent Show winners performed; kids danced, played games and devoured holiday treats; and Santa did what he does best and handed out gifts. The kids gave as good as they got: each commu- nity center brought canned goods for the annual NYCHA Holiday Food Drive. “You’re continuing a really cool tradition—this is our seventh food drive,” said NYCHA CEO and Chair Shola Olatoye as she announced that Parkside Commu- nity Center in the Bronx collected 112 cans of food, more than any other center. More than 700 cans of food were collected in total and distributed over the holidays by NYCHA’s Family Services Department. “I wouldn’t leave here for nothing.” NYCHA Resident Board Member Victor Gonzalez talks about our countries. People would fill and that would be a home run—as about his beloved Wise Towers, built 50 years ago: up aluminum trays in their kitchens to long as you hit the ball hard enough bring down. We would sample things and it wasn’t caught. Cars would honk like wiener schnitzel and sauerkraut and their horns and we’d move aside to let say ‘Wow, that’s something.’ them through. But there were fewer As TA President (which I was from 2000 cars back then. And everyone would to 2011), I would try to get non-NYCHA hang out in the plaza and tell stories. residents to join our Family Days. At first Women would talk about fashion and they would shy away, but soon people the men would play dominoes. started coming from all over, bringing Many people did tenant patrol even food and beverages. Characters from the though they weren’t getting paid, be- neighborhood would come early to do cause they loved where they lived and the grilling and would be the last ones to wanted the buildings to remain safe. leave. Children used to argue with their They patrolled seven days a week and parents because they didn’t want to be won awards from the PSAs and pre- on vacation when we had Family Days, cincts for their work. I would check on because all their friends would be there. them and see if they needed anything We had clowns, bouncy tents, face- from the store. They already had their painting, the NYCHA Chorus performed, own teapots and baked goods. It was and the home-cooked food kept com- like visiting friends. ing. Local stores would give us food The older neighbors were the glue and water—one bodega gave us ice all that held the development together. day so there was never a shortage. On There was respect for them. When some- Christmas, we would all decorate the one passed, the entire development “I MOVED IN with my wife when we hallways together while drinking eggnog. came out to the church across the street, got married in 1972. So I’ve spent my We had bake sales, and did flea markets which would be standing-room only. entire adult life at Wise Towers and for a couple years—people would come The Upper West Side is a wonder- raised three daughters here. It was a from miles around to find a treasure from ful area; I’m so glad I stayed. It’s safer community within a community. Ev- another’s junk. A DJ did the music for now, we have an incredible amount of eryone would come out for the Tenant free—that was his contribution. There’s a stores, and a lot of diversity surround- Association parties. We had neighbors mural in the TA room of these events to ing us. People come from places like of all ethnicities, which is what made remind us of those great, fun days. the Midwest to live around here! I love it so wonderful. You could see it in the We had ‘two-sewer’ stickball con- my Wise Towers. I wouldn’t leave here food: Polish, Russian, Cuban, Puerto tests in the middle of 90th Street. One for nothing. I have a lot of fond memo- Rican. Food contributed to the co- sewer was home base, and you had to ries and I know the people; I know six hesiveness, and helped us tell stories run to the other sewer, tag it, run back, generations of one family!”

FIND OUT MORE AT WWW.NYC.GOV/NYCHA 3 A Day in the Life: NYCHA Centralized Call Center Agent AMY CHRISTIAN HAS lived at Campos Plaza her whole life. Prior to joining the Call Center eight 3:11 years ago, she worked in a retail A woman in a Section 8 apartment job without benefits. When Amy calls to report that her external door learned from a NYCHA employee isn’t locking properly and her landlord that there were job openings at the has not made the repair. Section 8 Call Center, she went in person to calls are usually routed to a separate NYCHA’s 90 Church Street office section but sometimes one comes to to complete an application. Not Amy’s area. Amy notifies Section 8 staff long after, she was called in for an that an inspection to check this. The interview and “the rest is history.” CCC also receives calls from appli- cants to both the Section 8 and public 8:30 housing program. Amy arrives at her desk. There are already almost 80 call agents receiv- ing calls, some arriving as early as 6:00 a.m. Additional call agents arrive Amy consults with her supervisor, Bart Reyes, when she needs additional information or assistance throughout the day to provide ex- with calls regarding maintenance appointments. tended coverage until midnight, when the Emergency Services Department takes over 11:16 Another heat and hot water complaint, 21,000 calls each this one from a disabled senior. The “ 8:46 temperature outside is dropping as the month are answered First call of the day: a heat and hot wa- day goes on. Amy reminds the caller ter complaint. It is 20 degrees outside about the automated self-service option, by translators who and the volume of these calls increases where residents can also check for utility speak 180 different in cold weather. Callers can direct heat outages and their status. 3:25 and hot water calls to an automated languages. A young man is the first emergency system for faster processing but some caller of the day. He reports a toi- callers prefer to speak to a call agent. 11:30-12 let stoppage. Emergency calls are Lunch: A “DiMaggio sandwich” —chick- responded to in 24 hours or less. Most en cutlet with roasted pepper and fresh emergency calls are for conditions that mozzarella cheese, herbs and mayon- ” threaten the life or safety of residents, naise. “Delicious!” like gas leaks, elevator outages, or floods. When these calls come in after normal work hours, the CCC con- 1:42 tacts the appropriate NYCHA staff or A man who says he’s a retired transit agency. worker calls with a complaint about a ceiling leak. He reports that it was fixed about a year ago, but is broken again, 3:37 and he sounds very angry. As a resident, Second emergency of the day: a Amy understands his frustration, but she Resident Association President reports 10:05 also wishes residents understood how a gas smell in the community center. An older female resident reports much Customer Contact Agents really 2:53 Residents may call the CCC for emer- that one burner on her gas stove do want to help. The caller speaks very little English and gency repairs in NYCHA public spaces isn’t lighting. After checking to see if tells Amy he speaks Chinese. Amy places as well as their apartments. there is a gas outage at the building, a conference call to NYCHA’s contracted Amy schedules an appointment for 2:36 interpretation services and stays on the a NYCHA maintenance worker to According to the caller, a maintenance line until an interpreter can assist them. 4:15 evaluate the problem. Amy asks the worker has not yet responded to a previ- The CCC handles approximately 8,000 Another heat and hot water call. caller what kind of stove she has and ous report about a broken shower head. Spanish speaking customers a month with Initially the caller was upset, but when includes that in the work order so For calls like this, Amy consults with Bart its own certified translators and refers ap- she recognized Amy’s voice from a the maintenance worker knows what Reyes, her supervisor, before following proximately 13,000 calls a month to con- prior call about a stuck cabinet door parts may be needed. up with the property manager to see if tracted language services that translate that was later fixed, she thanked Amy the resident missed the appointment, more than 180 languages. for being helpful. Amy is delighted, the part isn’t yet available, or an emer- since CC agents do not normally get 10:23 gency at the development required all thank-yous. A woman resident states she is keep- available staff. ing her New Year’s resolution by trying to finally fix her leaky faucet in the The Call Center 5:30 kitchen. Before scheduling a repair “ Time for Amy to clock out. It was a visit, Amy asks if the caller has already manages nearly rough day. On a normal Thursday, the reported the leak so that a duplicate 300,000 calls CCC handles 6,000–7,000 calls. How- work order is not filled out for the same ever, today almost 18,000 calls were problem. Most general repair visits can each month. received due to the cold weather be scheduled for within 11 days. conditions. A normal volume of calls for Amy is from 80–120 calls a day. Reach the CCC at 718-707-7771 to schedule” your service requests

4 FIND OUT MORE AT WWW.NYC.GOV/NYCHA REES Hosts First-ever Residents’ Corner NYPD Recruiting Event N DECEMBER, REES (Resident “SHOWING A BIT OF GRATITUDE” Economic Empowerment & Sustain- I ability) hosted its first-ever employment As NYCHA launches an innovative food business development recruiting event with the NYPD. More program for residents, one participant from St. Mary’s Houses than 60 NYCHA residents attended a 2 wants to make sure that we know what it means to her. hour introduction to the range of career From: Vanessa Dixon opportunities at NYPD which includes Sent: Monday, January 12, 2015 3:49 PM school safety and traffic officer positions, To: Riche, Jeanique jobs as emergency assistance (911) op- Subject: Showing a bit of gratitude. erators, and the police officer career lad- der that extends from officer to captain. Officer Basil Omisanya talked about his career Good afternoon Ms. Riche, its Vanessa Dixon again. I never got a chance to formally On hand from NYPDF were Sergeant growth as an NYPD officer. thank you for considering me for the course and ultimately choosing me as one of the Stephanie Berry, Officer Basil Omisanya, students to receive this valuable information . School Safety Agent Douglas Rudolph, Following the presentations was a Opening my business, the Queen’s Palace, is something that I have always wanted to do and School Safety Agent Edna Lopez. lively discussion session during which and have always done, off and on, in and out, throughout my young teen life and even to “Hearing from the NYPD recruiters attendees asked questions about testing this day. I never had the courage to try to venture out beyond catering and party planning. who began in entry level positions and and fee waivers, salary and benefits and If in a million years someone told me that I would have this opportunity I would laugh and rose through the ranks provided NYCHA eligibility requirements. Each resident tell them that they were crazy. residents with real examples of how received a NYPD tote bag with impor- I grew up in the restaurant business. My mom in her own moms and pops, bed and they too can begin their journey towards tant information and giveaways. REES breakfast type of place in Darlington, SC. My brother worked at the Marriott as a chef. stable and secure employment,” said will continue to work with the NYPD I’ve always admired the culinary field because it is so versatile and you are able to make it Shanna Castillo, REES Assistant Director recruitment team to host similar events your own. If it had not been for this opportunity I don’t know when I would have ever had of Intake and Outreach. throughout 2015. the courage to step out of my comfort zone and step up my game. Although it has been more than a passion and more than an enthusiastic drive for me, I’m realize how hard it is to get noticed and how hard it is to really get started. I’ve always had faith in myself and in my abilities to not only cook and cater but in learning every aspect of the business even if it was on my own through textbooks, networking etc. But having this opportunity has not only boosted my self-confidence, my morale, but charged my enthusiasm through the sky and gave me more faith and more of a drive to go and get what I want and deserve. I am eternally indebted to you and all of the organizations that came together to make this possible not only for me but my fellow classmates. You will never understand my level of enthusiasm and appreciation for the opportunity to do something that I love. Thank you so much and to all of the companies involved, I aim to not only make you proud but myself. This event was one of the most popular career events that REES has hosted. The next NYPD Your future personal chef, party planner and show stopper/silly student, recruiting fair is scheduled for February 20, 2015. Chef QUEEN. Better known as Vanessa Dixon Munford Excerpted with permission of the author. (CHIEF, CONTINUED FROM PAGE 1) multi-million dollar heroin business. of New York City Housing Authority For more info on the Food Business Pathways program, Most recently Chief Secreto directed safe.” contact REES 718-218-8100 or visit opportunitynycha.org. the Manhattan North division com- In fact, the Chief sees fostering prised of 12 precincts. relationships as the key to success in THE GIFT OF CHRISTMAS “Throughout his 35-year career, his job. “In the housing bureau, we The tenants of Penn Whortman Houses would like to express their Chief Secreto has proved to be an are part of something much bigger appreciation of Miss Ellen Hall, caretaker. Miss Hall decorated the excellent leader who is devoted to all than ourselves, and we can make a lobby for the Christmas holidays. This is the first time ever that communities within New York City,” big difference in people’s lives,” he the lobby was decorated. Tenants expressed joy and our spirits said Commissioner Bill Bratton in the explains. “The job of a housing police were uplifted. We felt connected with celebrating the holidays, announcement. “As Chief of Housing officer is never routine, but we don’t extending holiday greetings and smiles with one another. She he will continue to foster relationships want it to always be about crisis. I tell really did put happy smiles on our faces. Thank you, Miss Hall! throughout the many diverse neigh- my officers to treat everyone as is they borhoods the Department serves, as are family. Residents are willing to be THE PASSING OF A RESIDENT LEADER AND MENTOR well as continue to keep the residents partners with you.” I was saddened to learn of the passing of Ms. Delores Townsend, a former and longtime Resident Association President at Davidson Houses in the Bronx. A graduate of College of New Rochelle, Ms. Townsend served as a resident leader until 1998. She then moved to Moore Houses where she lost her life last November in a fire confined to her apartment. A dedicated resident leader, Ms. Townsend devoted her life to fulfilling the needs of the Davison Houses community. Ms. Townsend’s record of service included supporting youth sports teams and working for improve- ments in the buildings’ boiler and elevator systems. As my mentor, she helped me learn the protocol and develop leadership skills which I continue to apply in my current position as Chief Executive Officer at Housing NOW, an education and advocacy organization for public and HUD assisted housing, located in Humble Texas. When I first met Ms. Townsend, I was young and had a lot to learn. She took me under her wing and taught me a lot. I hope NYCHA continues to develop resident leaders like Ms. Townsend who work to improve the community and also to develop a new generation of leaders to carry on that work.

Eric C. Crawford Chief Executive Officer Chief Secreto with his father, Van Dawson, at a family event in the 1970s. “I feel like this job is my destiny. I have to do good, I have to deliver. You never know, maybe there’s some little boy Are you a resident with something to say or a letter you’d like to share? living in one of the developments now who wants to grow up to be a cop someday.” Send it to journal @nycha.nyc.gov. Please include your contact information.

FIND OUT MORE AT WWW.NYC.GOV/NYCHA 5 TALENT SHOW ANNOUNCEMENT

PROGRESS REPORT: 2014

EXTGENERATION NYCHA IS all about collaboration between NYCHA and residents, elected officials, community-based organizations and other City agencies to improve quality of life in our communities. In 2014 NYCHA partnered with the NYC Department of Health to Ndevelop a mold remediation policy, standard procedures and training for staff and are actively working to remediate residents’ homes. In collaboration with the Mayor’s Office to Combat Domestic Violence, we provided DV training to 550 employees working in our developments so they can recognize the signs of DV and know what to do to help and we offered a full day conference attended by more than 600 NYCHA residents. $101 million provided by Manhattan District Attorney Cyrus Vance Jr. is funding security improvements at developments throughout the five boroughs. See below for more accomplishments. MEETING THE GOAL IN 2014: 100% OF CAMERA SYSTEMS INSTALLED How NYCHA buildings get camera systems MAINTENANCE AND REPAIRS LIGHTS We reduced open work orders from FROM FUND ALLOCATIONS TO MOUNTING NYCHA installed 185 light tow- a peak of more than 430,000 last CAMERAS, HERE ARE THE STEPS ers at 15 targeted developments year by more than two-thirds and as part of the Mayor’s Action Plan improved service speed from ap- for Neighborhood Safety (MAP), proximately 150 days to 9.6 days on a comprehensive, citywide plan to average. A newly created indepen- reduce crime in NYCHA develop- dent assessment unit will inspect the STEP ONE ments, focusing on developments physical state of all 178,000 apart- that account for nearly 20 percent of ments over the next two years. More New York City Council all violent crime in public housing than 22,000 apartments in 93 devel- members allocate opments were inspected in 2014. STEP TWO dollars (thank you!) meet with residents 01 ask for input 02 determine priorities 03 coordinate with law enforcement

DOORS CAMERAS INTERCOMS

what are the needs? CAPITAL REPAIRS 01 ELEVATORS Thanks to new funding obtained SAFETY AND SECURITY through a bond issuance, NYCHA NYCHA completed all 49 2014 02 BUILDINGS completed roof repairs and brick- CCTV projects slated for comple- RESIDENTS NYPD ELECTEDS 03 LOBBIES work at 18 buildings and started tion by year’s end on December 23, work at 99 others. Thirty out a total 2014 bringing the total number of 310 buildings have been completed. cameras throughout our buildings to STEP THREE STEP FOUR more than 12,000. contractor comptroller’s office 01 lists materials 02 estimates cost AND city office of management & budget

STEP SIX STEP FIVE

begin construction SANDY RECOVERY 01 install low voltage centers (to transmit info) In September 2014, NYCHA reached SIDEWALK SHEDS 02 build underground conduit (for camera wires) an agreement with FEMA to fund NYCHA developed a plan to remove 03 mount cameras Sandy repairs at Coney Island Hous- all sheds where there is no active es. The agreement grants NYCHA construction work by this coming $108 million to repair and protect five spring. When NYCHA began its buildings in the Coney Island Houses sidewalk shed removal initiative in where Sandy’s storm surge caused May 2014, there had been 53,000 significant damage. The Coney Island linear feet of “legacy sheds.” In 2014, agreement served as a model to ob- we removed 27,000 linear feet of tain necessary funding for repairs and these legacy sheds. When residents PROGRESS TO DATE (12.23.14): resiliency at other severely damaged see sheds today that means there is developments in NYCHA’s portfolio. either work underway or work immi- 100% of 2014 installation projects completed NYCHA submitted $4 Billion in FEMA find more information online nently scheduled to address building 12,000+ NYCHA-wide (multi-year) installations nyc.gov/nycha applications for 35 Sandy-impacted conditions that represented a hazard developments based on the Coney to pedestrians below. Island model.

6 FIND OUT MORE AT WWW.NYC.GOV/NYCHA New Program Provides Stability for Ex-Offenders HUBERTO ARELLANO HUBERTO AUL BURGOS IS NYCHA and the Vera were barred from returning to public former NYCHA residents or individu- a busy man: he Institute for Justice housing for six years. Housing and family als who have relatives living in NYCHA Rworks at Exodus which enables formerly support, especially immediately following housing. All program participants and Transitional Community incarcerated people release from prison, provides the critical their families receive case manage- as a re-entry vocational to return home and re- stability ex-offenders need to find work, ment services, and access to an array counselor and job devel- unite with their families establish supportive, healthy relationships, of support programs. oper; manages a youth after their release from and resist a return to crime. This program can also help New mentoring program; prison. The U.S. Depart- “This program makes a huge differ- York City save about $700,000 it is starting a local food ment of Housing and ence for me. I can save some money in- spends annually to house recently pantry and soup kitchen Urban Development stead of scrambling for rent, and help my released ex-offenders who have at his church; and is (HUD) encourages mother out with bills and meals, and get- nowhere else to live; in fact about studying to become an public housing authori- ting her to and from work,” Raul explains. two-thirds of the program participants ordained minister. What’s ties to adopt programs “Coming out of prison, being 20 years are expected to come out of shelters. really remarkable is that he’s man- that enable some formerly incarcerated behind everyone else, you need the help Additionally, NYCHA residents who aged to accomplish all this in just the individuals to gain stability and reunite and support of your family to get back on are already housing recent ex-convicts past two years, since he was released with family living in public housing. Re- your feet. Without this program, I would will no longer face eviction if the ex- from prison after serving 19 years for a search shows that the re-entry approach have been living paycheck to paycheck; offender meets other program criteria. felony conviction. strengthens families and enhances safety now I have the stability to help others.” For more information on the Re- Raul credits his success in large in communities. Only ex-offenders released in the past entry Pilot Program, please contact measure to the NYCHA Family Re-entry Until this program launched, former 36 months or those about to be released Johanna Solano at 212-306-3507 or Pilot Program, a collaboration between NYCHA residents released from prison are eligible for the program. They may be [email protected].

POLICE ARTME DEP NT INTERESTED IN A CAREER C K I T R Y O Y O WITH THE NYPD? F W E N

NYPD is joining REES to connect NYCHA residents with information about the following positions: Radio Repair Mechanics School Crossing Guards School Safety Agents Traffic Enforcement Agents Police Officers Police Communications Technicians (911 Operators) If you are interested in learning about opportunities to join NYPD’s finest and you’re a NYCHA resident, please join us to learn how you can apply. Friday, February 20, 2015 10 a.m. to 12 noon NYCHA 787 Atlantic Avenue, Brooklyn, NY 11238 Photo ID is required to enter the building. Space is limited, so register today! Please RSVP by calling 718 289- 8100 or by visiting us online at http://tinyurl.com/NYPDSession You can also visit NYPDrecruit.com and NYPDcivilianjobs.com for more information on positions with the NYPD.

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FIND OUT MORE AT WWW.NYC.GOV/NYCHA 7 Peer to Peer Diabetes Prevention Program Saves Lives

My parents and my brother died of diabetes so I am going to do everything“ I can to help the community fight this.

Delores Graham Lifestyle Coach This program is changing lives. ” It’s work, but it’s“ not hard if you’re We see the toll every day: committed to making a change for The support group really becomes amputations,“ wheel chairs, your health. your family, we all“ help one another. hospitalizations. Gwen Kennely Wanda Williams Lifestyle Coach, Bronx River Houses resident Darlene Cruz Health People staff,” Millbrook resident ” Peer Educator Supervisor ” Height Weight You always hear that people in poor 4’10” 129 neighborhoods can’t“ lose weight but the 4’11” 133 people in our class sure have. 30% of NYCHA residents 5’ 138 5’1” 143 Loretta Fleming have diabetes. Lifestyle Coach, Co-teacher, 5’2” 147 St. Mary’s ”Houses resident 5’3” 152 31% 5’4” 157 EVERY WEDNESDAY MORNING at the buildings, to bus stops, train stations, of NYCHA residents 5’5” 162 offices of Health People, a Bronx-based groceries, churches—to recruit people for are pre-diabetic. 5’6” 167 community health education and support our program,,” says Darlene Cruz who su- organization, five or six women gather to pervises the Lifestyle Coach training. “It’s 5’7” 172 talk about how their friends and neigh- so important, it’s easy to learn, and if you You might be pre-diabetic if: 5’8” 177 bors are doing. This isn’t small talk; it’s have the support, you can really change • you had a baby who weighed 5’9” 182 serious business with life-altering conse- your life.” more than 9 pounds at birth or quences. These women are peer educa- At the start of the program, partici- had gestational diabetes. 5’10” 188 tors working with public housing residents pants receive the CDC curriculum divided • have a parent, brother or sister 5’11” 183 throughout the Bronx to help them make into weekly lessons plus a Weekly Food with diabetes. 6’ 199 healthy lifestyle changes and lower the & Activity Tracker to keep count of their • are younger than 65 and get little or 6’1” 204 risk that they’ll develop diabetes. calorie intake and exercise, and the “DPP no exercise in a typical day. The Bronx has a higher rate of diabe- Bible”—The Calorie King Calorie, Fat • are overweight (if you weigh as much or 6’2” 210 tes than any other borough in New York & Carbohydrate Counter that provides more than the weight listed for your height, 6’3” 216 City. People who are pre-diabetic—mean- nutritional information on thousands of you are at increased risk). 6’4” 221 ing they have an elevated risk of develop- different foods, plus items served at over ing diabetes—are more likely to develop 200 fast food restaurants. (It’s available heart disease, Alzheimer’s disease and on Amazon.) They also receive the total several kinds of cancer. With a few simple devotion of the Lifestyle Coaches to their BAKING A DIFFERENCE changes to their daily habits, pre-diabetic success. All coaches are available to talk individuals can turn their health around. with participants between sessions for IN THE BRONX Health People’s Diabetes Preven- extra support and encouragement. JAYNINE TAYLOR, A resident of Castle Hill Houses and tion Program peer educators— Through modest behavior changes a participant in The NYCHA Food Business Pathways called Lifestyle Coaches—go such as improving food choices program, plans to capitalize on the growing interest through six weeks of training and increasing physical activity to in healthier diets by opening a bakery that produces developed by the Na- Program 150 minutes per week, partici- comfort-food baked goods and specialty baked goods tional Centers for Disease “ pants have lost an average of (gluten-free, fat-free, sugar-free and organic) that taste good and are affordable. control to understand the participants 8 pounds each and reduced “The Bronx has the highest obesity rate in the entire New York State, which speaks disease and healthy living reduced their the chance that they will be- volumes. There is little access to health food stores here in the Bronx and the ones habits, develop teaching come diabetic by 58 percent. that you do find are extremely expensive,” says Jaynine. “Implementing a healthier skills, and to learn to work risk of diabetes Exercise can simply be taking lifestyle in the form of a bakery is an awesome idea. By combining taste, accessibil- as coaches and mentors for a half hour walk five days a ity and an economical product, we are going to bake a difference in the Bronx and participants. Each DPP pro- by 58%. week; making a health food we will be a batch made in heaven!” The NYCHA Food Business Pathways Program gram is comprised of 22 one- choice might mean switching from is a collaboration between The NYC Department of Small Business Services, The hour sessions covering the causes, white bread to whole wheat bread, or NYC Economic Development Corporation, The Citi Foundation, Hot Bread Kitchen symptoms and effects of diabetes, how from one fast food restaurant to another. and NYCHA REES to provide a pathway into food business ownership for NYCHA to make and sustain lifestyle choices. ” For more information or to join the and NYCHA Section 8 residents. For more info on the Food Business Pathways “Our Lifestyle Coaches have gone program, call Health People at program, contact REES 718-218-8100 or visit opportunitynycha.org. everywhere—door to door in NYCHA 718-585-5041 or visit healthpeople.org.

Counting Calories, Having Fun I enjoyed this program. It inspired me to learn more about myself and how to eat I gained a couple of pounds. The holidays passed and I got back on the wagon and and count my fat grams. It takes me a lot more time now to shop for groceries be- got back into control. I am an inspiration to a lot of people. I talk about how I eat cause I look at the fat grams and sodium – and that’s a GOOD thing! I want to make and exercise. I show them my Calorie King book. This program needs to progress in the smart choices and choose the right foods. With the program’s encouragement, more areas because low income people don’t have a lot of resources to learn about I reached my goal weight in a couple of months. I lost ten pounds with eating right diabetes, exercise and portion control. I thank all my coaches and everyone who had and exercising. I got on the scale and I could not believe it!!!! The holidays came; a hand in this program. —Heidi Rodney, program participant

8 FIND OUT MORE AT WWW.NYC.GOV/NYCHA SCORE A JOB Help with Your Taxes WITH THE NFL APRIL 15 IS AROUND THE CORNER, BUT HAVE NO FEAR, PLENTY OF THE NFL FOOTBALL Officiating Acade- HELP IS HERE TO GET YOU THROUGH THE TAX RETURN PROCESS. my is once again looking for recruits. This At nyc.gov/taxprep, you can: co-ed, eight-week summer program, co- • File your return yourself for free if you earn less than $53,000 a year. sponsored by NYCHA, offers 30 NYCHA • Request free tax preparation help from certified volunteers. residents ages 17-30 the opportunity to • Learn whether you qualify for the Earned Income Tax Credit (EITC) and the develop the necessary skills to become New York City Child Care Tax Credit, which could add up to thousands of a game official. Participants also learn dollars in refunds. valuable life skills that enhance a game • Learn how to report health care coverage through the Affordable Care act, a official’s performance—confidence, deci- new requirement for 2014 tax returns. siveness, and integrity—and are eligible Several NYCHA sites are also offering free tax preparation help with the to apply for officiating job opportunities assistance of the Food Bank. At the sites, tax documents are scanned into with local PSAL and Pop Warner leagues, Food Bank’s secure system and the resident’s tax return is completed by an as well as the NFL. To arrange an IRS-certified Food Bank tax preparer remotely. This program, which launched interview, contact Angelina Gonzalez last year, results in decreased waiting time for the resident as well as greatly at 212-306-3390 or Beltha Hernandez enhanced tax preparation experience. The goal is to serve 1,300 residents at at 212-306-3342. these sites, enabling them to claim tax credits and refunds and become more financially stable. For more information, visit OpportunityNYCHA.org. (STARS, CONTINUED FROM PAGE 1) he was very caged in, very trapped,” BOROUGH ADDRESS HOURS and zombies everywhere.” While she’s Benny explained. “That feeling always not practicing acting with her mother resonated with me and my day-to-day St. Mary’s Bronx 595 Trinity Avenue, MWF 6 pm–10 pm Community Center Bronx and father, Angiolina enjoys listening struggles. It just called out to me.” to music. Like former Strasberg student • Growing up, Stephanie “Ming” Edenwald Bronx 1150 East 229th TuF 6 pm–10 pm; Community Center Street, Bronx Sat 11 am–2 pm Johnny Depp, she aspires to be both a Dunn, age 29 and a resident of rock star and an one day. Breukelen Houses, did a lot of church Bushwick/Hylan Brooklyn 50 Humboldt Street, Tu, TH, F 6 pm–10 pm; • Shenisha Mitchell, age 15 and a resident productions, ranging from nativity Community Center Brooklyn Sat 11 am–3 pm of Wyckoff Houses, has no formal acting and morality plays to musicals. Penn-Wortman Brooklyn 895 Pennsylvania MW 6:30 pm–10 pm; experience. She performed For the “When I saw the flyer for these Community Center Avenue, Brooklyn Sat 2pm–5 pm Love of a Mother, a piece she wrote auditions in my building, I was like, O’Dwyer Brooklyn 2945 West 33rd Street TuTH 6 pm–10 pm; herself about a young woman who eh, I don’t know. But my philosophy Community Center (between Mermaid Sat 1 pm–5 pm and Surf), Brooklyn confronts her mother for using drugs. is, go to ALL the auditions because “This win meant so much to me. This you never know,” said Ming. “I’m Boys and Girls Manhattan 888 East 6th Street, M-F 7 am–11 am, 6 pm–9 pm; Republic Manhattan Sat 10 am–3 pm is my dream! I’m so happy I have the passionate about acting, singing, chance and that I can pursue it.” dancing—I love it, I breathe it. So • When asked about what this I said, well…let me just give it a opportunity means to him, shot. And, look!” Ming performed Buenaventura “Benny” Acevedo, a piece called “Safehaven” from age 26, Grant Houses, stressed that it the broken motherhood museum Working toward a Healthier means he can keep learning. Having written by Miriam Tabb. The play BEGINNING IN FEBRUARY 2015, been bitten by the acting bug in high tackles the tough balancing act of residents in Johnson, Lehman, Taft, King, school doing a series of variety shows, self-preservation and motherhood in and Clinton Houses can receive help Benny starred in a number of plays the African American community. “I managing asthma, diabetes, and high throughout college while trying to make was so scared,” she explains. “But to blood pressure, thanks to a new pilot the transition into films. For his audition, go through all those people’s names, program sponsored by NYCHA, the Benny performed Caliban’s monologue, sit through all the auditions and then New York City Department of Health and ‘The Isle is Full of Noises,’ from to hear your name called? It’s truly a Mental Hygiene, Community Service Shakespeare’s The Tempest. “I felt very blessing. It’s amazing. I’m so excited society, Northern Manhattan Perinatal connected to the character because and I’m ready to work!” Partnership, the City University of New York, and New York University. Community health workers who live and work in FREE 14-week job training program for Harlem will provide the services. For more information, call Elizabeth Drackett at the homeless & low-income women East and Central Harlem District Public

Health Office at 212-996-8648. First Step Program Computer Training - Microsoft Word, Excel, PowerPoint, Outlook Internet Research • Resume Writing • Interviewing Skills ONLINE HELP FOR SANDY STRESS Job Placement Assistance • Self-Esteem Building 2 Month Internship • Case Management • Typing MORE THAN 700,000 New Yorkers, Literacy Building • Mentoring • Yoga & Meditation including thousands of NYCHA resi- Support Groups • Empowerment dents, were impacted by Hurricane Sandy. Many are still struggling with GED not required • New class starting soon! anxiety, depression, insomnia and oth- er mental health issues related to the FREE Continental Breakfast & Metrocards Provided storm. The Mental Health Association of New York City has launched a free, For more information, please call (212) 776-2074 online mental health program called iHelp: Sandy Stress Relief. Available in English and Spanish, the site guides users through exercisers designed to reduce stress and improve mood. Google iHelp: Sandy Stress Relief.

FIND OUT MORE AT WWW.NYC.GOV/NYCHA 9

CELEBRATING BLACK HISTORY MONTH What’s in a Name?

1817–1895 1848–1928 1854 –1911 1864–1943 1871–1938 1875–1955 FREDERICK LEWIS H. JAMES ALAN GEORGE JAMES WELDON MARY MCLEOD DOUGLASS LATIMER BLAND WASHINGTON JOHNSON BETHUNE Born into slavery, he Born to runaway American composer CARVER Poet and civil rights The 15th of 17 chil- learned to read and slaves in Chelsea, of popular songs, African American leader, Johnson, a dren of former slaves, write before escaping Massachusetts, including “Carry botanist, agricultural Black intellectual, she was a Black in 1838 from Mary- Latimer invented and Me Back to Old chemist and educator, played a vital role educator who sought land to New England patented an incandes- Virginny,” was born born a slave. Devel- in the civil rights improved racial rela- He teamed up with cent light bulb with in 1854 in Flush- oped hundreds of movement as poet, tions and educational The Liberator, Wil- a carbon filament in ing, N.Y., the son uses for the peanut, teacher, diplomat opportunities for liam Lloyd Garrison. 1881. He was a skillful, of free Americans. soybean and sweet and NAACP official. Black Americans. She Together they worked self-taught mechanical After graduating from potato, prompting He is perhaps best was part of the U.S. for social reform and draftsman. He served Howard University’s Southern farmers to remembered as the delegation to the the abolition of slav- as an engineer for Law School, he was produce these soil- lyricist for “Lift Every first United Nations ery. Later he worked the Edison Company the first Black man enriching cash crops. Voice and Sing,” meeting in 1945. In for the desegregation where he supervised appointed examiner Director of agricultural the poem which is 1935 she founded of schools, housing, the installation of the in the research at Tuskegee often referred to as the National Council employment and the electric light system. Patent Office. Later Institute, he devel- the Black National of Negro Women, right to vote. He was He also made patent he worked in minstrel oped the crop rotation Anthem. From 1916 was a special advi- an adviser to Presi- drawings of the first shows throughout method of preventing to 1930, he was the sor to President dent Abraham Lincoln telephone for Alex- Europe and the soil nutrient deple- key policy-maker Franklin D. Roosevelt during the Civil ander Graham Bell. United States. He tion. Discovered 325 for the NAACP, and and in 1940 became War and afterwards Latimer was also an was often called “the different uses for later became the vice-president of the became Minister and accomplished poet, World’s Greatest peanuts, ranging from Civil Rights groups’ National Association Consul General to painter and musician. Minstrel Man.” He cooking oil to printers Executive Director. for the Advancement Haiti and the U. S. Latimer Gardens is in died of tuberculosis ink. Devoted his life to Johnson Houses is in of Colored People Marshal for the Dis- Flushing, Queens. in 1911. improving the lives of Manhattan’s Spanish (NAACP).

The legacies of great African Americans African great of legacies The trict of Columbia. Harlem. inspire those who live in NYCHA NYCHA in live who those inspire them. for developments named Black Americans.

1887–1940 1889–1979 1900–1971 1902–1967 1908–1993 1919–1972 1929–1968 MARCUS PHILIP LOUIS “SATCHMO” LANGSTON THURGOOD JACKIE MARTIN LUTHER GARVEY RANDOLPH ARMSTRONG HUGHES MARSHALL ROBINSON KING JR. Garvey, a leading The principal orga- The great African African American One of the best The first African An American Baptist proponent of Black nizer of the Brother- American poet born in Joplin, known figures in the American to play in minister whose elo- Nationalism, found- hood of Sleeping trumpeter, singer Missouri. He recalled history of civil rights the major leagues. quence and commit- ed the Universal Car Porters (BSCP), and bandleader, was his grandmother in America and the Robinson excelled in ment to nonviolent Negro Improvement Randolph led efforts born in New Orleans taught him to grow first Black Supreme sports at the Univer- tactics led him to Association to build to end segregation where he became up courageous with a Court Justice. He sity of California, Los set up the Southern unity and establish in the Armed Forces known for his im- will to fight for his be- served in the Su- Angeles. He signed a Christian Leadership the greatness of and in schools. The provisational genius liefs. She also taught preme Court for 24 minor league contract Conference, which African heritage. He BSCP came to be and the melodic him to judge a man years until June 1991 with the Brooklyn formed the founda- urged a “back to viewed as a sym- development of jazz. by his actions, not by when he announced Dodgers farm team tion of the Civil Rights Africa” movement. A bol of the African Probably the world’s the color of his skin, his retirement. As and in 1947 joined movement of the brilliant speaker, Gar- American’s claim to greatest jazz musi- and that all people legal director of the the Brooklyn Dodgers 1950s and 1960s. vey was prominent dignity, respect and cian, Armstrong in- deserved to be free. NAACP in 1954, he in what was a prece- Among the many as publisher of his a decent livelihood. fluenced generations A major figure in the won Brown v. Board dent-shattering move. peaceful demonstra- newspaper, Negro It took some 12 years of musicians with Harlem Renaissance, of Education, the A fierce competitor, tions he led was the World. He was the for Randolph to his inventive musical Hughes depicted landmark case that daring base run- 1963 March on Wash- most influential Black unionize the Pull- mind and technical African American demolished the legal ner and solid hitter, ington, at which he leader in the early man Company, the abilities. On July life in his poems. His basis for segregation. Robinson led the delivered his “I have 1920s. He was later first such contract 6, 1971 Armstrong collections of verse Marshall Plaza is in Dodgers to six World a Dream” speech. He jailed and deported between a major died in his sleep in include “The Weary Washington Heights, Series appearances. won the 1964 Nobel to Jamaica where national employer his Queens home. Blues” and “One- Manhattan. In 1962 he was the Peace Prize, four he died in relative and a predominantly Armstrong Houses is Way Ticket.” Among first African American years before he was obscurity. Black union. in Brooklyn’s Bedford his other works are to be inducted into assassinated in Stuyvesant section. plays, children’s the National Baseball Memphis, Tennessee. books and novels. Hall of Fame.

10 FIND OUT MORE AT WWW.NYC.GOV/NYCHA CELEBRATING WOMEN’S Mark Your Calendars! HISTORY MONTH 13TH ANNUAL NYCHA Residents NYCHA Grows With its Break the Glass Ceiling Gardeners Conference March 28, 2015, 9:30 am–4:00 pm James Weldon Johnson Community Center 1833 , New York, NY 10029 For more information and to register, please call 212-306-3511

Michele Roberts Makes Sports History

MICHELE ROBERTS IS THE EXECUTIVE DIRECTOR of the NBA Players’ As- sociation and the first woman to head a major professional sports union in the U.S. Roberts spent her childhood at Melrose Houses before attending college at Wesleyan University in Connecticut. She then earned a law dgree from the University of California, Berkeley. Roberts’ career as an attorney be- gan in Washington D.C. where she served in the office of the Public Defender, eventually becoming chief of the trial division. Last July she was voted to succeed Billy Hunter as the executive director of the NBA Players’ Association, receiving 32 out of 36 possible votes. Roberts recently returned to Melrose Houses to film an ESPN segment for Outside the Lines. To watch her interview, visit espn.com and search for “Michele Roberts.”

Ursula Burns, First African American Woman to Become Fortune 500 CEO

RAISED BY HER MOTHER in Baruch Houses, Ursula Burns attended Cathedral High School before obtain- ing a bachelor’s degree in mechanical engineering from Brooklyn Poly- technic and a master’s in mechanical engineering from . Starting as an intern at Xerox, she worked her way up the ladder in prod- uct development and planning, then moved to management as the execu- tive assistant to senior staff and the CEO. Eventually she was promoted to senior vice president and then CEO of Xerox, the first African American woman in history to head a fortune 500 company. In 2014 Forbes named her the 22nd most powerful woman in the world. Ms. Burns was just named by Mayor de Blasio as a co-chair for the 2016 Democratic Convention Committee, a group of community lead- ers that also includes Lloyd Blankfein, CEO of Goldman Sachs, who also grew up in NYCHA housing.

FIND OUT MORE AT WWW.NYC.GOV/NYCHA 11 12 FIND OUT MORE AT WWW.NYC.GOV/NYCHA