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Jammu and Road Transport Corporation

Citizen's Charter

L Contents s/vo Particulars Page No's

01. Objectives & lntroduction of J&KRTC ?

02 Headquarters and Management 4-5

03. Board of Directors of J&KRTC 6

04. Capital Structure o

05. Administrative functioning of J&KRTC 7-10

06. Expectation of J&KRTC from its Service 11 Users

07. J&KRTC Policy of fare and freight charging 12

08. Concession in fares 13

09 J&KRTC Routes Under Operation 14-17

'10 J&KRTC Executives (Contact Sheet) 18-21

2 1. OBJECTIV ES AN D INTRODUCT ION OF JKRTC

The J&K Road Transport Corporation (a successor to the erstwhile Government rransport Undertaking) came into existence on 1.9.1976 under Road Transport Corporation Act of 19S0 and is aimed to provide adequate, economic and co-ordlnate transport services for the convenience of general public. J&K Road Transport Corporation is also dutiful in serving the Government Departments, Government owned Corporations/Statutory bodies and Armed forces, besides providing transport services (on behalf of the Government), during eventualities like Hartals, Curfew and crisis like situations. The Organization has been actively engaged in serving the public of the U.T of J&K since 1948, immediate upon independence of the Country. The main objectives of the Road Transport in the public Sector in U.T of J&K are summarized as under:

1. To make thSGnsport system advantageous and convenient to the Public, Tourism, Trade, lndustry and various other agencies.

2. To provide an efficient and economic Road Transport Service for the traveling public both within the of J&K and on the lnterstate routes.

3. To provide for highly integrated transport system for carriage of essential commodities of the Government agencies and under the Public Distribution System.

Accordingly, J&K Road Transport Corporation has currenfly been covering approximately 24. 18 Lakh Kms per month and carries about 3.66 Lakh passengers to their destinations, besides transporting 07.75 Lakh Qntls (Approximately) of cargo legitimately to every nook and corner of the State thereby ensuring successful public Distribution of food grains and essential commodlties every month. t

2. HEAD QUARTERS AND MANAGEMENT.

The Corporation has its corporate Headquarters at with a Regional Headquarter at The Corporation is headed by the Board of Directors with the Advisor (B) to Hon'ble Lieutenant Governor, J&K as its full time chairman, who is assisted by the Managing Director as the Chief Executive of the Corporation. The premises of JKRTC Headquarters, Regional Head Quarters and Divisional offices are located at the following sites:-

A). J&K Road Transport Corporation Head Quarters, Moulana Azad Road, Srinaqar.

S. No. Office of the Phone No. Fax No./EPBX

1 Managing Director 0194-2472436 o194-2472389

2 Financial Advisor & CAO 0194-2458947 0194-2458947

3 General Manage(Mech) 0194-2475360 0194-2457301

4 General Manager(P&S) 0194-2475360 0194-2457301

E General Manager (Load) 0194-2475360 0194-2457301

B) J&K Road Transport Corporation Divisional Office.Kashmir Moulana Azad Road. Srinaoar.

S. No. Office of the Phone No EPBX No.

1 G.M (Ops) Kashmir 0194-2483689 0194-2457301

2. Divl. Accounts 0194-2475360 Officers, Kashmir

3 Dy.General 0194-2475360 Manage(Admn),Srinagar

4 Manage(P&S),Srinagar 0194-2475360

4 C). J&K Road Transport Corporation Reqional Headquarters, Railhead Complex. Ooposite Vashnovi Dham, Jammu

S. No. Office of the Phone No. Fax No.

1 Managing Director 0191-2473245 0191-2476290

2 Financial Advisor &CAO 0191-2470983 0191-2470983

3. General [\/anage(Admn) 0191-2471607

D). J&K Road Transport Corporation Divisional Office,Jammu Bikram Chowk Jammu.

S.No. Office of the Phone No. Fax No.

1 G.M (Ops) Jammu 0191-2435262 0191-2435262

2 Divisional Accounts 0191-2452503 Officer, Jammu

3 Litigation Officer, Jammu 0191-2430550

4. Manage(P&S) Jammu 01 91-2430550

3. Board of Directors of J&KRTC Board of Directors acts as main governing body of the Corporation for providing a vision on the plans, policies and the strategies to be followed besides, taking an overview of the achievements and the overall actlvities of the organization. The Board has both official and non-official members on its panel. The

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Board of Directors of the J&KRTC constituted by the Government consists of the following members,-

1 Advisor (B) to Hon'ble Lieutenant Chairman Governor, J&K 2 Financial Commissioner, Finance Vice - Chairman Administrative Secretary, Transport Director 4 Administrative Secretary, Housing & Director Urban Development tr Administrative Secretary, Public Works Director (R&B) 6. Managing Director, J&K Road Transport Director/Member Corporation Secretary 7 Chief Engineer, Mechanical Engineering Director Department Kashmir.

4. Capital Structure: Under the provisions of RTC Act,1950 [Sec.23 (1) the State and Central Government agreed to provide Capital contribution to the Road Transport Corporation of a State in the ratio of 67:33.

Capital of JKRTC as on 31.03.2019 is Rs. 192.95 crores and Rs. 15.01 crores has been provided by the Central Government (now converted into equity share capital).

The Current Capltal funding of JKRTC is only through State Government now UT of J&K in the shape of Annual Plan Allocations.

5. Administrative Fu nctioninq of J&KRTC Re-structuring of the Corporation with a view to achieve self- sustenance was felt as the need of the day and accordingly, the Board of Directors of JKRTC on 1 8-10-2010 after threadbare examination approved the constitution of (5) Profit Centers in the organization, each headed by a Profit Centre Head whose responsibility and sphere of functioning are well defined

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read with their dutles enshrined in the Operations Manual, JKRTC.

For future efficient functioning of the Corporation in order to meet its operational costs, the focus of Managers has to be effective utilization of Buses and Trucks with the objective to achieve optimum vehicle utilization in terms of Kilometers per day, better fleet utilization in terms of maintaining g0% operative level and higher vehicle earnings per day through route rationalization with optimum capacity utilizatlon. Regular monitoring and co- ordination has therefore to be ensured by both the Operations and Maintenance units.

The Corporation has undertaken a Re-Structuring exercise in order to reduce the strength of its employees and downsizing of the fleet strength in-consonance with the business potential so as to limit its expenditures. Alongside, revised Service Regulations of the Corporation has been re-framed so that capabilities of its staff get enriched with improved career advancement avenues and shall help in improving the overall financial and physical health of the Corporation such that its quality of service will substantially improve with the passage of time after adequately qualified and experienced staff shall address public requirements more effectively.

Profit Centers:- S. No Operation Wing Maintenance Wing Profit Centre Reporting Officers

1 TOURIST Tourist fleet Tourist DGM(TSD/ops) SERVICES DIVISION, Workshop Services Division Stationed at Jammu, J&K to be headed by MTS Sgr,MTS General Manager Jammu for Katra Tourist Fleet Kashmir lncludes Nominated as Operation, lncluding Tourist Maintenancedepots General Manaoer DM, Leh, Services Srinagar, atleh and Kargiland (Tourist Services DM,Kargil Jammu, Leh and Kargil Sub Workshop, Division/Ops) DM Katra operations and Tourist Tourist fleet, Jammu with HQ's at WorksManage(TF)Sgr/ Depot Katra operation Srinaqar. Jammu, & E-buses. LO Delhi.

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2 DISTRICTiCITY Passenger District Manager Passenger SERVICES Maintenance Services Kashmir Services,Sgr, DIVISION (KMR} Division to be headed TM(City, Contract by Dv lVl(DSU) Passenger Services (lncluding sub G Services, Sg0 Kashmir workshop facilities with HQ's wM(PMD),Ssr at , at Srinaqar DepoUBooking (lncluding Depots at , Managers , , Anantnag, Anantnag, Baramulla, Kupwara, Sopore, Kupwara, , , Pulwama etc.) Pulwama and Sopore. Handwara) City Contract Services, E-buses Srinagar

3 CARGO Load/Cargo Cargo DGM(Load) SERVICES DIVISION. Workshop Services Division to beStationed at Jmu J&K Srinagar JKSRTC to be TM(Load) Sgr, and Jammu(includi headed by GM TM(Load) Jmu, Load/Cargo (Load) with HQ's ng sub workshops WM (Load) Sgr, Services Kashmir at Srinaqar at Khilani and WM(Load)Jmu. ) Load/Cargo Services Jammu

4 INTERSTATE Passenger lnterstate Services MPS Jammu SERVICES Maintenance Division WorksManager DIVISION , lncluding District (PMD)Jammu lnterstate Jammu(including s Services operation DM,Pathankot province Services, Jammu(inclu ub-workshop Jammu DM,Doda to be headed by ding Pathankot Depot at Pathankot) LO Delhi. and lnterstate Depot, General Manaqer (lSD/Ops) Delhi) Jammu.

5 NON OPERATIONAL Non-operational General Manager$/ig,/ REVENUE Revenue Administration Checking /Estates) DIVISION. J&K fromWorkshop lnsp Headed Stationed at ectors assigned the by GI\/(Admn) Srinagar/Jammu. Sangam,DTl, job with HQ's at Labour officer, Recovery Services, of Accidental lnspec Srinaqar. Depot Manager lnfrastructural Dev. tions, Commercial Printing Press, Fund, Motor Vehicle Exploitation Law Officers lnspections, Rents of of recovery Sgr/JmuAnd other Estates, etc. cranes commercial subordinate Utilization of officers/ Otficials. other Maint. Adm/EstatesA/ig, Wing Services viz & Security. M/c Shops, etc.

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The top level & upper levels of Management including Managing Director, Joint Managing Director and functional heads vL FA&CAO, GM (Mech), GM (P&S) & GM (Admn) exercise powers and expedite legitimate functions in accordance with the delegation of powers vested to them. However, at the executive level for focusing on results achievement viz realization of revenue and fleet productivity as per targets, the Profit Centre Head i,e, General Manager's /Dy.General Manager's has to utilize the resources economically and optimize the performance both physical and financial so as to meet the expenditures including fixed and variable costs of the respective profit Centre. The above Profit Centers under the charge of respective General Managels carry out their normal activities in accordance with the guidelines laid down in Operations Manual of the Corporation and the activity charter defined while formulating the profit Centers after approved Re-structuring.

The Manaqement of dav to dav workinq of the Corporation is throuqh the followinq maior offices/units to expedite its services to different sectors of its operations.

1) Operational Win q

. Tourist Fleet Kashmir (includes Tourist Services Jammu, Leh and Kargil operations and Tourist Depot Delhi). . Passenger Services Kashmir (includes Depots at Baramulla, Anantnag, Sopore, Kupwara, Pulwama and Ha ndwara). o Load Services Kashmir (includes depot at Khanabal). o Contract Services, Srinagar. . lnterstate Services Jammu includes Pathankot Depot and lnterstate depot Delhi. o District Services Jammu (includes Katra & E-bus Services) . Load Services Jammu (includes Pathankot).

2\ Maintenance Wins : . Tourist Fleet Workshop Pampore (includes maintenance of depots at Leh and Kargil) o Passenger Maintenance Division Bemina (includes sub workshop facilities at Anantnag, Kupwara, Pulwama, Sopore etc.) . Load Workshop Parimpora. . Central Workshop Srinagar. . Central Workshop Jammu. . Tourist Fleet workshop Jammu (includes maintenance unit of E-buses & sub workshop Ramban)

9 Load Workshop Jammu (includes sub workshop at @ Ud hampur). Passenger Maintenance Division Jammu includes sub workshop at Pathankot.

The add,resses contact phone numbers. etc of above units are separately detailed in "JKSRTC Contact Sheet,' in followinq paqeil

7. EXPECTATIONS OF JKRTC F ROM ITS SERVIC E SERS

The commuters on JKRTC buses and freight booking Agencies/ Government Departments of JKRTC trucks are broadly expected to:-

. Pay the fare or freight as per demand of JKRTC representative. o Collect a receipt from JKRTC representative in token of service availed (Ticket, Cash Receipt and Goods Ghallan) . Use JKRTC Bus or Truck in a manner a self-owned bus or truck is made use of. . Keep the JKRTC bus/truck clean and protect this property of Corporation as a responsible citizen of the Country/State. . In case of any shortcoming in service of JKRTG, a formalcomplaint may be lodged with the Corporation for redressal.

8. PUBLIC/USER'S GRIEVANCE REDRESSAL

(i) ln case of any shortcoming observed in RTC services or complaints, the contact persons for the service availed, as per area of operation shall be the Unit Officer. Address and Phones of same are summarized in "JKRTC Contact Sheet', in following pages.

(ii) ln-case the Unit Officer concerned is unable to redress or satisfy the complainant, the grievance can be projected for redressal to Profit Centre Head of the Division concerned, the address and phone of same have been summarized in ,,JKRTC Contact Sheet" in following pages.

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(iii) The grievance of RTC service user for any shortcoming shall also be addressed by : a. General Manager(Ops) JKRTC Headquartcr M.A.Road,Srinagar Ph.No.0194-2483689

b. General Manager (Ops) JI(RTC Divisional OI'lice Bikram Chowk,Jantnru. Ph No.0l9I-2135262

9. J&KRTC POLICY OF FARE AND FIItrIGHT CHARGING,

The passenger fares in UT of J&K are revised from time to time and notified by the Transport Commissioner J&K as a matter of fare policy and same are adopted by the Corporation. However, the fares are periodically reviewed in-view of seasonal demands on certain routes and are reduced at times for Corporation services to remain competitive vis-i-vis private operators on said routes, which is duly advertised.

Freight revision and fixation in respect of Cargo Services rendered to different Government Departments, Governmentowned Corporations/statutory bodies, Armed forces etc is notified by the Managing Director, JKRTC under the provisions of Government Orders as a Policy.

JKRTC is actively involved in movement of freight of FCS& CA Department and other Government Departments, Government owned Corporations and Autonomous bodies who are under obligation to utilize only JKRTC fleet of trucks or those hired by it for movement of any freight of their Department.

The guiding spirit of Government orders is contained in SRO- 157 issued by Transport Department on 26-04-2001 and its operative part is reproduced here under: _

"To bring the State Government Departments/ Undertakings outside the purview of the State Transport Authority freight structure with the stipulation that a committee headed by the Managing Director JK State Road Transport Corporation shall fix freight rates on yearly basis in respect of their own fleet for carriage of goods destination- wise. All Government Departments/ Undertakings shall utilize the services of truck fleet available with J6.K State Road Transport Corporation in meeting their requirement of 11 vehicles and shall invariably obtain no objection certificate from J&K Road Transport Corporation before hiring of trucks from the open market."

10. CONCESSIONS IN FARES:

Under the provisions of notification issued by the office of Transport Commissioner, J&K, the following categories of commuters are exempted to the extent of 50% for traveling in JKRTC Buses.

1. Physically handicapped/disabled persons who shall have to produce valid identity card attested by a Medical Officer. Same fare concession to freedom fighters and Pthalacaemia patients along with one attendant has also been extended. 2. Any person suffering from cancer or is deaf, dumb or blind provided he/she holds a card duly certified by the Principal Medical College, Srinagar/Jammu or from a specialist of Government Hospitals in the State. 3. Students traveling from their places of residence to the location of their Education lnstitutions and back, once a day, provided that the students shall have to produce a bonafide and valid ldentity card of the lnstitution in which he/she is studying. 4. War widows for their journey within the state subject to the condition that they shall produce valid identity card from Zila Sainik Board.

5. No charge shall be collected from any handicapped person for carrying a wheel chair, tricycle or any other such mobility aid while traveling.

6. For children travelinq in JKRTC Buses;

i) A child up to 12 years of age shall be reckoned as half and charged half journey fare.

ii) A child upto 3 years of age shall not be reckoned for any journey fare.

A bus may carry upto 6% passengers of its seating capacity at concessiona I rates during its journey.

(Stage carriage passenger upto 6% seating capacity only are allowed concessional travel)

12 11. ILoutes under the O eration of JKITTC i) !nter-District Services Kashm ir S.No. Name of Route S.No. Name of Route 1 Srinagar- Manigam 34 Srinagar-

2 Srinagar- 35 Pa n th ac h owk- Ba n ih a r 3 Srinagar- JO, Ana ntnag-Banihar 4 S rinagar-Ana ntnag 37. Anatnag-Jam m u 5 Srinagar-Ban ihal JO. Ana ntnag-Chandergiri via

6 Srinagar-Dooru 39 An a ntnag-Hafatnar 7 Srinagar- 40 Ana ntnag-Pa ntchowk Srinagar

8 S rinagar-S hopian 41 . Ana ntnag-P ulwama viz Shopian o S rinagar-Pulwama 42. Sopore-Srinagar 10. Srinagar-Ratsun 43. Sopore-Ba nd ipora 11. Srinagar- 44 Bandipora-Kupwara 12 Srinagar-Khansah ib 45 Bandipora- '13 Srinagar-Chrarisharief 46. Sopore-Ku pwara 14 Srinagar-Hajin 47 Pu lwam a-Pa ntachowk Srinagar 15 Srinagar-Kriri- Sheikhpora 48. Uri-Srinagar 16. S rinag ar-Band ipora 49. Baram ulla-Da nge rpora

17 S rinag ar-Kupwara 50 Ba ram u lla-N am bla E1 18. Srinagar-Tral Narastan Ba ram u lla-Safapora '19. Srinagar-Sopore 52 Ba ram u lla-U ri

20 S rinagar-Baram u lla Baram u lla-Kupwa ra

21. Srinagar- Saderkoot Bala 54. Baram u lia-Handwara

22 S rinagar-N a id khai 57. Baram u Ila-Srinagar

23. Srinagar- Khour 58 Baram u lla-M a n urood Uri 24. Srinagar-P halgam 59 Kupwara-S rinagar .E Srinagar -Uri 60 Tha ratpora-Srinaga r

26. Tangmarg-Baram u lla 6'l . Kupwara-J am m u 27. Tral-Pu lwama 28. ChrariSharief-Pu lwama 29. Srinagar-Beerwa

30. Srinagar-Ash m uqam 31. Srinagar- JZ Srinag ar-Baban ag ri JJ Srinagar-

13 il) lnter'District Services Jamm u S.No. Name of Route S.No. Name of Route

1 Jammu-Katli 24 Doda - Kishtawar 2 Jammu- 25 Doda - GandohGwari , Jammu- Gurha 16 Doda - Chimot Root & Mon ata 4 Jammu- Panssa 27 Doda - Rajpora Chowri q Jammu-Mendhar 28 Doda - o Jammu Railwa Stn - Katra 29 Doda - Chilli 7 Jammu Baderwah 30 Doda - Kastagarh B Jammu-Kishtawar 3'l Doda - Rakholi Panchai I Jammu-Doda City )a Doda - Manthala (Badarwah) 10. Udhampur - JJ Doda - Jodhpur 11. Jammu-Katra from GBS Jammu 34 Doda - Chatta Dhara 12 Jammu -Bhasoli Bani Kishtawar - 13 Jamm u-Gool 36 Kishtawar - Patimhal 14. Jamm u-Basant arh Kishtawar - Passarkot 15. Jammu-Ram nag ar 38 Kishtawar- Kashwan 16. Jammu - Parmandal 39 Kishtawar- Tan daroo 17. Jammu- Krishan ur lVlanwal 40 Kishtawar-Sin h ora 18. Ramba n-Da ram 41 Kishtawar-Bhatan Bhagan 19. Ramban- Batote 42 Kishtawar - Paddar 20 Ramban-Rajghad 43 Kishtawar - Patimhal 21 Ramban-Mundak Bas 44 Kishtawar - Paddar )) Ramban-S ummer 45 Kishtawar - Patimhal ZJ Doda - Baderwah ril) lnter-State Services A) Ex-Kashmir Region Srinaqar-Delhi

1 a Slee er Coach b) Volvo Coach

2 Anantnag-Am ritsar B) Ex-Jammu Region

1 Jammu-Ajmer sharief

2 Jamm u-Jaipur

J Jammu-Alwar

14 4 J amm u-Ag ra A Jamm u-Meerut 6 Jammu-Delhi via Billawar 7 Jammu-Delhi 8 Jammu-Hardiwar

o Jamm u-Deh radoon '10 Jamm u-Patiala

11 Jamm u-C handigarh via Ludhiana 12. Jammu-C handigarh via Hoshiyar pur tJ. Jammu-Ludhiana 14 Jammu-Jalandhar 15. Jammu-Ganga Nagar '16. Jammu-Anoopgarh

17. Jamm u-Am ritsa r '18. Jammu-Simla via Chandigarh 19 Jamm u-Manali 20. Jammu - Daramshala

21 Jamm u-Chamba 22. Jammu-Pathankot

23. Ud hampu r-H a ridwar 24 Jammu -Basoli - Delhi IV co ntract & oth e r S ec a b u S Serv ceS 1 Secretariat Duty operations Summer months Srinagar(throu gh Director Estates) 2 Secretariat d o erations winter months v) Mission Cit bus operations under JnNURM & E-Buses a) Srina ar Cil 1 Lal-chowk to Harwan 2 Lal-chowk to SKIMS(Soura) 3 Lal-chowk to Gulabbagh via 4 Lal-chowk to Pampore 5 Lal-chowk to Budgam

15 o 6 T.R.C. to Airport (Special

7 La h OWk to R a na a n Saidakadal, H azr ba U n rS v 8 Lal-chowk to Hazratbal via o La c howk o R a a S at o v n N owoa m a Pa n h C howk 't0 Lal-chowk to 11 Lal-chowk to Chadoora 12 L ch owk o N e Kha n ad via B hasti Ka n po ra IJ Lal-chowk to Khrew 14 Lal-chowk to Wuyen 15 Lal-chowk to Chatterhama

!) Jrtntnru Citv

1 Railway Station to Jagti 2 Railway Station to Shivkhori 3 Railway Station to Katra 4 Railway Station to Reasi 5 Railway Station to pathankot Buscs vt) on NHW & Other S ccial llu s Scrvices

1 Jammu-Srinagar 14 -Srinagar 2 Srinagar - Jammu a Srinagar- Srinagar - Leh Itl Kalakote - Srinagar. 4 Leh - Srinagar 17 Srinagar - Srinagar _Kargil 1B Srinagar - Sonamaro b Kargil -Srinagar 19 Srinagar - Gulma rg 7 Srinagar - Delhi 20 Srinagar - Yousmars 8 Delhi - Srina gar zt Srinagar o - Kokerna s Jam m u aR av S o n Ka Ia 22 Srinagar- Verinaas 10 Katra J am m u R a lw av at on Srinagar - 11 Srinagar - Poonch 24 Srinagar - Aharabal 12 Poonch - Srinagar 25 Srinagar- Mu ghal Garden. 13 S rinaga r- Rajo u ri

76 L2 J&KRTC CONTACT SHEET- List of Executives Contact I Office S.No Name Designation No. FAX 0191-2473245 0191-2476290 Angrez Singh Rana Managing Director (Jamm (Jammu) 1 u) 0194-2472436 0194-2472436 (Srinaga0 (Srinagar) 0191-2473245 0191-2476290 J.S.Tandon Joint Managing (Jam 2 mu) (Jammu) Director 0194-2472436 0194-2472436 (Srinaga0 (Srinagar)

Finance Financial Advisor & 0191-2470983 1 Nidhi Gupta CAO 2 Mohd Shafi Manager (Finance) 9419401119 Divisional Accounts J NareshSawhney Officer, Jammu 9419132063 Divisional Accounts 4 Peer Rafiq Ahmad Officer, Srinagar 9419016841

Administration 1 Hafiz Ahmad Dy. General Manager 9596508530 0191-2471607 0191-2471607 Admn Jamm u

Plannin General Manager 0191-2477185 1 Farhat Jan (Plan n ing) 9419011594 (Jam mu)

Load/Cargo General Manager Mushtaq Ahmed (Load), 1 Chanda Srinagar/Jammu 94'19008181 Dy.General Manager 2 Bashir Ahmed Sofi (Load) Jammu 9419032433 Traffic Manager a o191-2476962 Mohinesh Arora (Load), Jammu 9419828894 Traffic Manager 4 Mohd Yaqoob (Load), Srinagar 9419573961

Operations General Manager (Operations) 1 Farhat Jan Kashmir 9419011594 General Manager .) 0191-2435262 Sudesh Gupta (Operations) Jammu 9419158489

!7 Dy.General Manager (DS U/E-Buses) .> Habibullah Reshi Kashmir 7298522480 Rafiq Ahmed Dy.General Manager 4 Tabitbakal (TSD) Kashmir 9419013373 Manager lnter-State 5 Pawan Deep Singh Services, Jammu 7780987099 Manager Tourist b Ahfaq H ussain Services, Srinagar 941 971 3856 Manage r TourisVDistrict 0191-2576562 7 Vivek Hans Services, Jammu 9086049814 Depot Manager 8 Maqsood Ahmed Anantnag 8082347056 Traffic Manager PathankoU lncharge o Dev Raj TCP Lakhanpur 946921 0780 Depot Manager, Leh 10 Mohammad Hussain & Kargil 9469776503 lncharge Depot, 8082347056 12 Darshan Lal Katra lncharge Depot, 13 Mohd Kameel Rajouri 8082107474 lncharge Depot, 14 Mumtaz Ahmed Poonch 9797648971 lncharge Depot, 15 Ajaz Hussain Doda 9018632037 lncharge Depot, 9697660367 16 Mohd Ashraf Ramba n lncharge Depot, 914951 3921 17 Ravi Raj Singh Ba ram u lla lncharge Depot, 7889913204 18 Bashir Ahmed Sopore lncharge Depot, 6005198703 19 G.M. Shah Kupwara lncharge City 8803727166 20 M.K. Magray Services, Srinagar lncharge Depot, 7006705336 21 Jan Mohammad Udhampur

Electric Bus Operations

1 Ravinder Kumar l/c E-Buses, Jammu 7006353707

Liaison Off iccr

1 Subash Chander l/C Liaison Office 880051 1 '1 75 Delhi

18 @ Maintenance

General Manager 1 Surinder Kumar (Mech) Jammu 941 9766565 General Manager 2 Shakeel Ahmed IVlech Srina al 9419087357 Dy.General Manager J Surinder Kumar Mech Jammu 941 9766565 Showkat Ahmad 4 Dy.General I\,4anager 9419075671 Ahanger Mech Kashmir Dy.General Manager 9419128416 5 Parvaiz Abdullah (Maint/Load), Srinaoar Works Manager o Sandeep Gupta PIVD , Jammu 9419209595 Works Manager 7 Syed Siraj-u-din PIVD , Srina al 8825093041 Works Manager o Rajan Singh (Tourist Fleet) Jammu 60051 1 1604 Asstt. Works o Nissar Ahmad Shah Manager (Tourist Fleet) Srinaqar 8803087147 Asstt. Works 10 Tariq Bhatt Manager (CWS), Jammu 7006735447 l/C Works Manager 11 Sheikh Nasir Wahid CWS , Srina at 990680490'l l/C Works Manager 12 Gurmeet Singh Bali Load , Jammu 78ti9723759

Electric Bus Charging /Maintenance 1 Syed Siraj-u-din Works Manager 8825093041 (E-Buses), Srinagar 2 Mahmood Riaz l/c E-Buses 7869341981 (Maintenance), Jamm u

Estates General [t/anager 1 Farhat Jan (Estates) Kashmir 9419011594 General Manager 2 Sudesh Gupta 0191-2473532 (Estates) Jammu 9419158489 Manager (Estates) 3 Tajinder Singh Jammu 9419220804 Manager (Estates) 4 lmtiyaz Ahmed Kash m ir 94694333',I5

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Purchase & Stores General Mushtaq Ahmed Manager 1 (Purchase & Stores) 0191- Chadda 2474402(Jammu) SrinagarlJammu 941 9087357 Dy. General Manager (Purchase 2 Bashir Ahmed Sofi & Stores) Srinaoar/Jammu 9419013373 Manager (Purchase a Tajinder Singh & Stores )Jam mu 9419220804 Manager (Purchase 4 Abdul Mateen Bhat & Stores )Srinagar 7298020731

Law General Manager 1 Sudesh Gupta (Litigation) Srina a r/Jam m u 9419158489

Driving Training lristitute

Principal DTl, 9419220766 1 Sunil Kumar JKRTC,Jammu 9409797883 Principal DTl, 2 Tariq Hussain Runga JKRTC,Srinagar 9900676167

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