TIPS AND INFORMATION ACCESSIBILITY AND MOBILITY GUIDE FOR GUESTS MOBILITY VISUAL HEARING WITH DISABILITIES Disabilities Disabilities Disabilities Restrooms and Companion Restrooms intended to bypass waiting lines. Guests with Guest Amenities Wheelchairs and Electric Conveyance Vehicles Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld Restrooms at the Theme Parks, designated disabilities and up to five members of their Available for Rent (ECVs) available for rent. Available on a first-come, to provide an overview of the Theme Park. Device to amplify sound through headphones or induction Cut the wait time in 2 easy steps: by , offer facilities designed for access by party may enter through these entrances. or Deposit first-served basis. Audio Description Utilizes Disney’s Handheld neck loop at specific attractions. Guests with mobility disabilities. Companion- The rest of the party should use the standard Device to provide supplemental audio information Handheld Captioning assisted restroom facilities, designated by queue. and narration at specific attractions and outdoor Utilizes Disney’s Handheld Device to display text at select attractions. Enjoy popular attractions with minimal wait. , are also available at various locations Dining and Shopping Locations locations via an interactive audio menu. in each Theme Park. Theme Park First Aid Some counter-service and merchandise Portable Tactile Maps Provides a tactile Video Captioning Caption-ready monitors designated locations, designated by , have facilities locations have narrow queues formed by representation of building boundaries, walkways, with a “CC” symbol can be activated by remote control. Insert your park ticket or If you have purchased Disney with additional space and privacy for railings that may be difficult for Guests using and landmarks for each area of the Theme Parks. Annual Passport into the MaxPass service, you can individuals who may need assistance wheelchairs. At these locations, we suggest Presented in a booklet format. from a member of their party with their FASTPASS® machine and or ® that a member of your party order and Amenities available for $25 refundable deposit. Amenities available for $25 refundable deposit. reserve digital Disney FASTPASS personal care needs. Companion Restrooms you’ll receive a FASTPASS® transport the food, or contact a Cast Member selections on your mobile device. are located at: for assistance. Guest Relations Guest Relations reminder ticket as a receipt. Rental Locations ® Resort Stroller Shop located in the main See map inside for location. See map inside for location. • Street - First Aid Accessible Transportation entrance plaza adjacent to the Disneyland ® Kennel. Come back during your return time and scan the same park ticket or • Land - Flo’s V8 Café The following option is available for Guests in wheelchairs or ECVs: Annual Passport. • Paradise Gardens Park – Across Buses can accommodate various Guests with mobility- or queue-related assistance needs are from The Little Mermaid~Ariel’s Complimentary Companion Restrooms Stationary Braille Maps Large print maps with Reflective Captioning Available at select theater-type Undersea Adventure types of wheelchairs and ECVs. The encouraged to use the Disney FASTPASS Service wherever possible. standard lift size is 30" x 48". The Amenities and See map inside for locations indicated with . Braille overlay and some additional raised graphics attractions, utilizing LED display to project desired captions • Pacific Wharf - near Lucky Fortune wheelchair or ECV must fit the lift without to highlight key landmarks and attractions. Located onto a panel positioned in front of you. See a Cast Member Cookery Services for use being forced and be securely fastened in at the Park next to Oswald’s Filling Station on Buena Vista at the attraction for assistance. Lockers Rentals available both inside Picnic Area A picnic area is located Auxiliary Entrance Limitations Some the restraints. We recommend that Guests Street and near the Guest Information Board in Written Aids Packets containing dialogue, narrations, and outside the Parks. west of the Disneyland ® Park Main attractions have auxiliary entrances for using ECVs transfer to a bus seat while Carthay Circle. flashlights, pen and paper are available at or near performance Entrance for your convenience. We request Guests with mobility disabilities or with onboard. Smoking For the comfort of all areas or entrances for most shows and attractions. that no food or beverage be brought inside service animals. These entrances are not our Guests, smoking is allowed in either Theme Park. More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Hosts with basic abilities in Sign Language can be identified designated areas only. At Disney California Limited number available on a first-come, first-served and options, please visit Guest Relations. You may with the appropriate language pin on their nametag. Adventure the smoking location can be found Disneyland Kennel Club Located Disney Check Look for this symbol at various locations on kids’ meals and other basis at the rental location. also obtain information, including parade & show Sign Language Interpretation near in Grizzly Peak. east of the Disneyland ® Park Main items that meet Disney Nutrition Guidelines. Visit www.DisneyCheck.com for times and details about restaurant menus, by calling Available at Disneyland ® Park on Mondays and Saturdays Entrance. No overnight facilities. more information. Must be 18 years of age or older to rent ECVs. ® Strollers Rentals are available in 407-827-7935. and at Disney California Adventure Park on Sundays and limited quantities. Please take all Banking ATMs are located Special Dietary Requests We offer menu selections for all of our Guests seeking RESERVATIONS MAY NOT BE MADE IN ADVANCE. Fridays. Schedules are available at Guest Relations that list Available on a same-day basis. specific interpreted show times. personal belongings with you when leaving throughout the Resort, presented by well-balanced meals, snacks and beverages, as well as those with lifestyle dining your stroller unattended. CHASE. Basic banking services and foreign requests or food allergies and intolerances. Please ask to speak with a chef upon Rental fee and refundable deposit required. For future visits to request confirmation of our interpreted currency exchange are provided at Chamber performance schedule OR to request interpretation for other Baby Care Center ® arrival at the restaurant. hosted by Huggies of Commerce at Disney California special events and shows, call a minimum of 14 days in Located in the Pacific Wharf. Adventure® Park. advance at 714-781-4636 Option 1, Option 0. Resort Lost and Found ® Inquire at Payment Options BEYOND DISNEY CALIFORNIA ADVENTURE PARK Resort Lost and Found, located west Safety in the Park Mobility Scooters/ECVs The Disneyland® Resort accepts Please keep your speed to the walking speed of SERVICE ANIMALS of the Disneyland® Park Main Entrance. Disney® Visa® Cards, Disney Rewards Hotels/Reservations Disneyland® Hotels offer special equipment and facilities for Guests with those around you. Service animals, defined as any dog or miniature horse trained to do work or perform tasks for the benefit of an Package Check Service Shop and Redemption Card, Disney Gift Card, Visa®, disabilities. Accommodations may include: wheelchairs, wheelchair accessible bathrooms, bed Adjust and lower speed while maneuvering through individual with a disability, must be under the control of the owner at all times and should remain on a leash or in check your purchases for pickup later in MasterCard®, Discover®, American Express®, accessories, strobe-light smoke detectors, in-room TTYs and other features. For information specific enclosed spaces like restrooms, merchandise and a harness. Cast Members are not able to take control of service animals. the day at these locations: Elias & Company. Diners Club®, JCB®, traveler’s checks, cash to individual Hotels, please call the Travel Company at 714-956-MICKEY. food and beverage locations. Service Animal Restrictions •• Resort Hotel Guests may have purchases and Disney Dollars. Accessibility information and accommodations for the following locations: Park your device in safe locations clear from Due to the nature of some attractions, service •• Soarin’ Around the World delivered to Bell Services for next-day pickup walkways and stairs. animals may not be permitted to ride. At these Travel Tips Should your vehicle become • Disneyland ® Park Guest Services locations •• Guardians of the Galaxy − Mission: BREAKOUT! after 7 a.m. Certain restrictions apply. Evacuation locations, please inquire with a Cast Member disabled during your visit, the Automobile • Recreation and Activities Accessibility will vary depending on the type and Service Animal Relief Areas Pre-Charged Battery Kiosk Club of Southern California provides In the event of an evacuation, Guests may be about available options, including a rider switch location of the activity. For specific information and service options, please contact with a member of your party or a portable kennel. • Able to use any planter with a gate Guests have the opportunity to swap complimentary towing and flat-tire services to required to walk certain distances and navigate a Cast Member at the location. • Main Entrance: Esplanade near Disneyland® Kennel Club or purchase a pre-charged portable battery nonmembers during Park hours. stairs or narrow walkways. In this case, please •• Incredicoaster •• Goofy’s Sky School • Grizzly Peak: Grizzly River Run area (near “Grizzly Peak and connecting cords for their mobile device. have a member of your party assist you, or wait in a vehicle for assistance. •• Grizzly River Run Pass” sign) •• Jumpin’ Jellyfish • Paradise Gardens Park: Access gate between Seaside Special Considerations for Attractions with a non-riding member of your party. Items lost while riding Transfers •• Luigi’s Joy to the Whirl Souvenirs & The Little Mermaid–Ariel’s Undersea PARK RULES attractions may not be immediately retrievable. For your safety, Some attractions require Guests to transfer from SAFETY: Please abide by all safety warnings and notices. •• Mater’s Jingle Jamboree Adventure extended queue do not attempt to retrieve lost articles in any area. Please see their wheelchairs to the ride. Cast Members are not Please comply with park rules, signs, and instructions, including but not limited to: Supervise children at all times. Children under age Cast Member for assistance. •• permitted to physically lift Guests in the transfer. Kennels For information, call 714-781-7662. • All persons, bags, and items are subject to inspection prior to admission 7 years must be accompanied by a person age 14 years or older. Physical considerations on designated attractions: • Proper attire is required Please contact a Cast Member for information and assistance. • Smoking is allowed only in designated areas For your safety while on attractions, remain seated WARNING! For safety, you should be in good Enhance your visit! with hands, arms, feet and legs inside the vehicle. health and free from high blood pressure, heart, back • Weapons are strictly prohibited Supervise children. or neck problems, motion sickness, or other conditions Get the Disneyland app at disneyland.com/maps. • Alcohol, marijuana (including marijuana-enriched products) and any illegal that could be aggravated by this adventure. Expectant Specialty Lighting Effects/Photosensitivity Magnetic Fields Common equipment, such as electric motors All loose articles, such as mobile phones, hats/sunglasses, and ©Disney mothers should not ride. Specialty lighting and other visual effects are and radios, that produce electric and magnetic fields are utilized substances, are strictly prohibited. water bottles, should be securely stowed while riding or left Wild About Safety used extensively throughout Disney California extensively throughout the world and also within our Resorts. Safety Tip: No stampeding, keep your Additional details and a complete listing of park rules are available for viewing at Chat with us! @DisneylandToday | Facebook.com/DisneylandToday ©Disney/Pixar – DCA-110918-GWD Adventure ® Park. These effects include strobe These fields are generally no greater than you would experience arms and legs inside, stay seated on Guest Relations or Disneyland.com/ParkRules lights and other effects such as simulated in any urban environment or may be exposed to through common rides, and keep your paws behind the Recycling Be Green! Recycling containers throughout the Parks now accept This guide provides an overview of services and facilities lightning, explosions and chaser lights. household appliances such as vacuum cleaners and hair dryers. plastic, paper, cans & glass. yellow line. For more information, visit Guest Relations located at Chamber of Commerce. available for Guests with disabilities who are NOTE: If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details. Information subject to change without notice. ©Disney DCA-062318-GWD visiting Disney California Adventure ® Park. ©Disney/Pixar L

Assistive Listening: Device Pacific Wharf Pixar Pier Paradise Gardens Park Available at Guest Relations ATMs Presented by Chase ATTRACTIONS ATTRACTIONS ATTRACTIONS ATTRACTIONS 31 The Little Mermaid~Ariel’s Undersea ATTRACTIONS 26 Inside Out Emotional Whirlwind Audio Description: Device 1 Mobility Access: Mater’s Jingle Jamboree 19 Coming Soon Adventure Mobility Access: 13 21  Incredicoaster 27 Silly Symphony Swings Available at Guest Relations Wheelchair accessible vehicle available. Mobility Access: Enter through standard queue. Blue Sky Cellar Enter through standard queue. Wheelchair accessible Mobility Access: Enter through entrance to Automated External Debfibril-

Mobility Access: Enter through standard queue. Transfer E Transfer access vehicle available. DISNEY DINING vehicle available. DISNEY DINING 20 hosted by . access vehicle available. the RIGHT of standard queue. Take elevator lators Lamplight Lounge 32 - Season of Light A Mortimers Market Fresh fruit, bottled beverages 14 Luigi’s Joy to the Whirl presented by Mobility Access: Enter through standard queue. (Minimum height 48”/122 cm) AA Craft cocktails, beer, wine, appetizers, to second level. and lounge fare. Baby Care Center and juices. Alamo. Mobility Access: Enter through standard 22 Jessie’s Critter Carousel Mobility Access: Enter 28 Goofy’s Sky School Mobility Mobility Access: Viewing Hosted by Huggies® queue. Transfer access vehicle available. DISNEY DINING BB Adorable Snowman Frosted Treats Access: Enter through standard queue. area for Guests with disabilities available B Clarabelle’s Hand-Scooped Ice Cream through access queue. Wheelchair accessible bench ® Closed Captioning: Activators TM Soft serve and frozen parfait. (valid FASTPASS required). Hosted by Dreyer’s . 15 Radiator Springs Racers Q Pacific Wharf Distribution Co. available. Coming Soon 29 Jumpin’ Jellyfish Available at Guest Relations (See Times Guide for show times and days) and location ® featuring Karl Strauss handcrafted beers. 23 Toy Story Midway Mania! CC Jack-Jack Cookie Num Nums Cookies and milk. Mobility Access: Enter through standard queue. C Fiddler, Fifer & Practical Cafe Espresso and Specialty Beverages, Artisan breakfast (minimum height 40”/102 cm) Mobility Access: Enter R Cocina Cucamonga Mexican Grill Mobility Access: Enter through standard queue. Separate 30  GG Companion Restroom loading area and Wheelchair accessible vehicle available. DD Poultry Palace Turkey legs, chicken legs, and corn. Bayside Brews sandwiches and wraps, salads and gourmet through standard queue. Separate loading area available. Tacos, fire-grilled chicken and more! Mobility Access: Enter through standard queue. Transfer Pretzels and beer. 24 Games of Pixar Pier EE Señor Buzz Churros Churros. access vehicle available. Disney Characters sandwiches. DISNEY DINING S Lucky Fortune Cookery HH Boardwalk Pizza & Pasta See Times Guide for hours D Carthay Circle Restaurant Southern California Stir-fry flavors from Asia. 25 Pixar Pal-A-Round FF Angry Dogs Hot dogs and a spicy dog. Pizza, pasta and salads. Disney FASTPASS® Service modern cuisine, wine and cocktails. K Fillmore’s Taste-In Fresh fruit, bottled beverages Mobility Access: Enter standard queue for swinging gondolas. (Subject to availability) T Rita’ s Baja Blenders II Paradise Garden Grill (See World of Color Viewing options) and juices. For non-swinging gondolas, enter through exit. Wheelchair G Frozen margaritas and blended non-alcoholic specialties. Disney Vacation Club® Kiosk accessible vehicle available. Seasonal menu options. E Carthay Circle Lounge Cocktails, non-alcoholic L Cozy Cone Motel Pacific Wharf Café Salads, soups and sandwiches U JJ Corn Dog Castle First Aid* specialties and appetizers. Flavored popcorn, frozen beverages, soft-serve featuring Boudin Bread. ice cream and chili cone queso. Corn dogs. Guest May Remain in V Ghirardelli® Soda Fountain and Chocolate Shop M Flo’s V8 Café Wheelchair/ECV Chocolatey goodness and incredible ice cream! Coming Select Pixar Pier and Paradise Gardens Classic diner comfort food. Cars Land CC Soon 23 Guest Must be Ambulatory Alfresco Tasting Terrace Featuring the Disney Family 21 Park attractions close early for World of W 22 24 of Wines’ and appetizers. DD EE Color. Please visit an Information Guest Must Transfer FF Center for operating hours. Mendocino Terrace from ECV to Wheelchair Grizzly Peak X 25 ATTRACTIONS Wine and snacks. Pixar Pier Coming Guest Must Transfer 15 BB Soon from Wheelchair/ECV 2 Disney Junior Dance Party presented by Pull-Ups ®. Y Wine Country Trattoria AA ATTRACTIONS 26 Handheld Captioning: Device (See Times Guide for show times) Italian favorites with California Wine Country influences. Q 16 Redwood Creek Challenge Trail M Available at Guest Relations Mobility Access: Enter through standard queue. Z Sonoma Terrace GG Mobility Access: Enter through standard queue. The 14 R 27 Height Requriement 3 Sunset Showcase Theater Challenge Trail map indicates accessible routes. California Craft beer and wine. T 32 Mobility Access: Enter through standard queue. V S HH Information Center Disney Animation 17 Grizzly River Run E Guest Relations Mobility Access: Enter through standard queue. L U 4 Sorcerer’s Workshop Pacific Wharf 31 30 II Kennel Proceed through access gate. Guests must navigate 20 29 steps when boarding and disembarking the raft. K 5 Anna & Elsa’s Royal Welcome 28 Locker Rentals Separate loading area and transfer device available. 13 6 Mobile Food & Beverage (Shows every 30 minutes; last show begins 30 18 Soarin’ Around the World X Y Z JJ Ordering minutes before Park closing) W DISNEY DINING 19 Package Check Service 7 8 Paradise Gardens Park N Smokejumpers Grill Burgers, chicken Parade Route 8 Red Car Trolley 12 sandwiches, chicken tenders and drinks. 16 Physical Considerations 9 The Hollywood Backlot Stage (See reverse side) O Refreshment Point Hosted by Coca-Cola ® (See Times Guide for show times and days) Hollywood Land Picnic Area 10 Monsters, Inc. Mike & Sulley to the Rescue! P Storytellers Cafe at Disney’s Grand Californian ND Hotel ® & Spa; Chip n’ Dale Critter Breakfast, hearty Mobility Access: Enter through 17 Pre-charged Battery Kiosk home-style favorites for lunch and choice of à la carte standard queue. Wheelchair accessible vehicle 2 or buffet dinner. Reflective Captioning available. E D 11 7 6 5 4 1 Grizzly Peak Reservations Accepted 11 Frozen - Live at the Hyperion (See Times Guide for show times and days) H G F Resort Lost and Found Mobility Access: Enter through standard queue. For 3 C O upper-level access, Guests using wheelchairs/ECVs 9 B P Restrooms should proceed through the main entrance. I N Service Animal Relief Area 12 Guardians of the Galaxy - Mission: BREAKOUT! 18 Sign Language on Mon. & Sat. (Minimum height 40”/102cm) Buena Vista Street Schedule and Times Guides J at Guest Relations DISNEY DINING 10 A Single Rider Sercice (Subject to availability) F Award Wieners Turn Wait Time into Play Time Street-style hot dogs and sausages. Stage 17 Interact with the parks in a whole 1 Smoking Area G Schmoozies new way with Play Disney Parks, Stroller Rentals Epic doughnuts and fruit smoothies. a mobile app that connects to the Hosted by Huggies H Fairfax Market Healthy snacks and parks with fun games, activities, The seating and restraints of this bottled beverages. attraction may prohibit Guests and trivia! of certain body shapes or sizes from riding I Studio Catering Co. hosted by Coca-Cola® Visit Disneyland.com/Play Street Tacos and nachos Shuttle buses to Buzz, This attraction may be to download. Woody & Jessie Lots Tram to Mickey & Friends Parking frightening for children J Hollywood Lounge Beer and snacks. Wheelchair Rentals Shuttle buses to ® District and ©Disney ©Disney/Pixar ©MARVEL satellite parking lots Hotels of the Disneyland® Resort Monsters, Inc. Mike & Sulley to the Rescue! is inspired by Disney•Pixar’s Monsters, Inc.Toy Story Midway Mania!® is inspired by  Wi-Fi Hotspot Disney•Pixar’s Toy Story films.Turtle Talk with Crush is inspired by Disney•Pixar’s Finding Nemo. Attractions and entertainment may be seasonal and are subject to change without notice. *Show Tickets and dining packages are limited. *Emergency services available by calling 911.