DAVID Y. IGE JAMES P. GRIFFIN GOVERNOR CHAIR

JOSH B. GREEN JENNIFER M. POTTER LT. GOVERNOR COMMISSIONER

LEODOLOFF R. ASUNCION, JR. COMMISSIONER STATE OF HAWAII PUBLIC UTILITIES COMMISSION Telephone: (808) 586-2020 465 S. KING STREET, #103 Website: puc.hawaii.gov Facsimile: (808) 586-2066 HONOLULU, HAWAII 96813 E-mail: [email protected]

November 25, 2020

To: Service List (Non-Docketed)

Re: Commission Request for Feedback from Utilities and the Consumer Advocate on the Suspension of Termination or Disconnection of Regulated Utility Services Due to Non-Payment

By Order No. 37125, filed on May 4, 2020,1 Order No. 37153, filed on May 28, 2020,2 Order No. 37189, filed on June 26, 2020,3 Order No. 37251, filed on July 31, 2020,4 and Order No. 37284, filed on August 24, 2020,5 the Commission determined that "based on the extraordinary circumstances related to COVID-19, and on the Commission's expedited investigation into this matter[,]" “all Commission-regulated electric, gas, , water, and wastewater public utilities in the State of Hawaii (“Utilities,” or “Utility,” individually) shall suspend disconnections of electricity, gas, telecommunications, water, and wastewater services during the pendency of the Governor's Emergency Proclamation and until otherwise ordered by the Commission." The Commission also suspended, pending further orders, any and all rules and provisions of individual utility tariffs that prevent or condition re-connection of disconnected customers due to non-payment.

1Order No. 37125 (Non-Docketed), "Addressing the Consumer Advocate's Request for Suspension of Termination or Disconnection of Regulated Utility Services Due to Non-Payment and/or Assessment of Other Charges During the COVID-19 Pandemic," filed on May 4, 2020 ("Order No. 37125").

2Order No. 37153 (Non-Docketed), "Extending Suspension of Termination or Disconnection of Regulated Utility Services Due To Non-Payment and/or Assessment of Other Charges Through June 30, 2020," filed on May 28, 2020," filed on May 28, 2020 ("Order No. 37153").

3Order No. 37189 (Non-Docketed), "Extending Suspension of Termination or Disconnection of Regulated Utility Services Due To Non-Payment and/or Assessment of Other Charges Through July 31, 2020," filed on June 26, 2020 ("Order No. 37189").

4Order No. 37251 (Non-Docketed), "Extending Suspension of Termination or Disconnection of Regulated Utility Services Due To Non-Payment and/or Assessment of Other Charges Through August 31, 2020," filed on July 31, 2020 ("Order No. 37251").

5Order No. 37284 (Non-Docketed), "Extending Suspension of Termination or Disconnection of Regulated Utility Services Due To Non-Payment and/or Assessment of Other Charges Through December 31, 2020," filed on August 24, 2020 ("Order No. 37284").

Hawaii District Office • 688 Kinoole Street, #106, Hilo, Hawaii 96720 • Telephone: (808) 974-4533, Facsimile: (808) 974-4534 Kauai District Office • 3060 Eiwa Street, #302-C, Lihue, Hawaii 96766 • Telephone: (808) 274-3232, Facsimile: (808) 274-3233 Maui District Office • One Main Plaza, 2200 Main Street, Suite 540, Wailuku, Hawaii 96793 • Telephone: (808) 984-8182, Facsimile: (808) 984-8188

Service List (Non-Docketed) November 25, 2020 Page 2

Noting that the Governor’s Emergency Proclamation continues as stated in the Fifteenth Proclamation Related to the COVID-19 Pandemic issued on November 16, 2020,6 that the situation related to the COVID-19 Pandemic is evolving both nationally and in Hawaii, and that the economic impacts of the Pandemic will likely extend well into the future, the Commission is mindful of the need for both ensuring adequate protections for Hawaii’s utility customers, as well as the financial integrity of the State’s utilities during and after the Pandemic.

As such, while the suspension of terminations or disconnections for non-payment is currently set to expire on December 31, 2020, the Commission intends to issue an Order addressing suspension of disconnections prior to this date. In advance of this forthcoming Order, the Commission requests feedback from Utilities and the Consumer Advocate on the effects of the suspension and related customer protections, including any recommendations regarding process for lifting the suspension. To this end, the Commission poses several questions below which should be addressed by Utilities and the Consumer Advocate in their comments. Utilities should also address any other matters which they deem relevant to the Commission’s decision-making on this issue, and/or recommend any alternative proposals they think the Commission should consider.

Questions for Utilities 1) Lifting the Suspension of Disconnection for Non-Payment a) Do you think the Commission should extend the disconnection suspension for all of your customers beyond December 31, 2020? If so, when do you think the suspension should subsequently be lifted (e.g., by a specific date, at the end of Pandemic, etc.)? i) Alternatively, do you think the suspension should end for certain customer classes before others, and if so, which customer classes, and when? b) If the suspension is not extended beyond December 31, 2020, would your Utility request authority to voluntarily suspend disconnections?

2) Financial Impacts on Utilities a) How many of your Utility customers (of each customer class) have past due balances for utility service, and what is the total cumulative past due balance for all customers? Please break out past due balances by timeframe (e.g., past due by less than 30 days, by greater than 30 days, by greater than 60 days, by greater than 90 days, etc.), if available. b) How would an extension of the disconnection suspension for 1 month, 3 months, or 6 months, respectively, affect the financial condition of your Utility? c) What data and/or financial information does your Utility think would be helpful to provide to the Commission on a going-forward basis to help the Commission continue to make decisions around disconnection suspension and related issues?

6Governor Ige issued the Fifteenth Supplementary Proclamation on November 16, 2020, effective through December 31, 2020. Governor's "Fifteenth Proclamation Related to the COVID-19 Emergency," available at: https://governor.hawaii.gov/wp- content/uploads/2020/11/2011051-ATG_Fifteenth-Proclamation-Related-to-the-COVID-19- Emergency-distribution-signed.pdf

Service List (Non-Docketed) November 25, 2020 Page 3

3) Protections for Customers (Including Those Experiencing Financial Hardship) a) What mechanisms exist, or are you considering implementing, for customers to alert your Utility that they are experiencing financial hardship or otherwise need special customer protections related to their utility bill or service? b) What types of payment plans is your Utility currently offering, or contemplating offering, to customers? Please include information regarding the proposed minimum and maximum lengths of these payment plans, including those that may be established specifically for vulnerable customers (e.g., customers experiencing financial hardship, low-income customers, customers with special medical needs, etc.). c) What, if any, specific customer protections is your Utility offering or contemplating offering to vulnerable customers (e.g., customers experiencing financial hardship, low-income customers, customers with special medical needs, etc.)? d) Are there other specific customer protections that you think should be extended or newly implemented?

4) Customer Engagement a) What communications regarding the disconnection suspension and other customer protections (including those provided by outside sources, such as COVID-19 relief funds) have you provided to your customers during the Pandemic? b) When and how is your Utility planning to notify customers, if you have not already, that they are at risk for disconnection or termination of regulated utility services upon the lifting of the suspension? c) How is your Utility communicating payment plans (or, planning to communicate payment plans) and other options to customers who are at risk for disconnection? Are you currently conducting, or planning to conduct, this outreach prior to any lifting of the suspension?

Follow-Up Actions Utility and Consumer Advocate comments on these items should be filed with the Commission by Wednesday, December 9, 2020, and should reference this letter (i.e., “November 25, 2020 Commission Request for Feedback from Utilities and the Consumer Advocate on the Suspension of Termination or Disconnection of Regulated Utility Services Due to Non-Payment”).

The Commission reiterates that these comments should address the questions identified above and include any other feedback on how the disconnection suspension has affected the applicable Utility and its customers. Utilities should also address any other matters which they deem relevant to the Commission’s decision-making on this issue, and/or recommend any alternative proposals that they think the Commission should consider. The Commission intends to issue an Order addressing further suspension of disconnection and related issues by December 31, 2020.

Service List

DEAN NISHINA BREANNE KAHALEWAI EXECUTIVE DIRECTOR PRESIDENT DEPARTMENT OF COMMERCE AND SANDWICH ISLES COMMUNICATIONS, CONSUMER AFFAIRS INC. DIVISION OF CONSUMER ADVOCACY [email protected] [email protected]

JOSEPH O'HARA, KEVIN M. KATSURA ASSISTANT TREASURER DIRECTOR, REGULATORY NON-RATE COMMON POINT LLC PROCEEDINGS [email protected] HAWAIIAN ELECTRIC COMPANY, INC. HAWAI’I ELECTRIC LIGHT COMPANY, INC. DANIEL MELDAZIS MAUI ELECTRIC COMPANY, INC. ONVOY, LLC [email protected] [email protected]

BRANDEE HOLT ANDREW M. LANCASTER REGULATORY AFFAIRS MANAGER MANAGER KAUAI ISLAND UTILITY COOPERATIVE SPRINT COMMUNICATIONS COMPANY [email protected] L.P. [email protected]

TOM KOBASHIGAWA DIRECTOR, REGULATORY AFFAIRS MIKE METHVIN THE GAS COMPANY, LLC TAX DIRECTOR dba HAWAI’I GAS SPOK, INC. [email protected] [email protected]

STEVEN P. GOLDEN ROBERT CLEARY , INC. VICE PRESIDENT [email protected] 800 RESPONSE INFORMATION SERVICES LLC [email protected] JANICE L. ONO AREA MANAGER – REGULATORY AT&T CORP. SCOTT ALLEN [email protected] CHIEF FINANCIAL OFFICER ACCESSLINE COMMUNICATIONS CORPORATION MARY GARRIS dba VOICE TELCO SERVICES LEVEL 3 COMMUNICATIONS, LLC [email protected] [email protected]

JOSEPH T. KOPPY JOSEPH O'HARA CHIEF FINANCIAL OFFICER CHIEF FINANCIAL OFFICER AFFINITY NETWORK INCORPORATED ANPI, LLC [email protected] [email protected]

ANDRE SIMONE KATHLEEN GOREY CHIEF FINANCIAL OFFICER REGULATORY MANAGER AIRUS, INC. BCN TELECOM, INC. (COA) [email protected] [email protected]

JUDITH A RILEY REBECCA WEST ANPI BUSINESS, LLC STAFF MANAGER [email protected] BROADVIEW NETWORKS, INC. [email protected]

LISA JILL FREEMAN VP & REGULATORY COMPLIANCE SUSAN RAPINZ OFFICER REGULATORY MANAGER BANDWIDTH.COM CLEC, LLC BROADVOX-CLEC, LLC [email protected] [email protected]

KATHLEEN GOREY, REGULATORY KATE O'CONNOR MANAGER CHIEF FINANCIAL OFFICER BCN TELECOM, INC. BUEHNER-FRY, INC. (FACILITIES-BASED) [email protected] [email protected]

MARY GARRIS JACOB PETROSKY CENTURYLINK COMMUNICATIONS, LLC MANAGER [email protected] 808PHONE.COM LLC [email protected] RICHARD MINEROINO COMTECH 21, LLC ACN COMMUNICATIONS SERVICES, LLC [email protected] [email protected]

JEFF KORN AIRESPRING, INC. CHIEF LEGAL OFFICER [email protected] CREXENDO BUSINESS SOLUTIONS, INC. [email protected]

TAMMY FERBER CONTROLLER DAVID H. BARKSDALE AMERIVISION COMMUNICATIONS, INC. CHIEF FINANCIAL OFFICER [email protected] CUSTOM TELECONNECT, INC. [email protected]

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MENDEL BIRNBAUM GINA LAWRENCE VICE PRESIDENT eNETWORKS, LLC DYNALINK COMMUNICATIONS, INC. [email protected] [email protected]

DANIEL I. TIMM MARY GARRIS CHIEF FINANCIAL OFFICER BROADWING COMMUNICATIONS, LLC EXTENET SYSTEMS, INC. [email protected] [email protected]

GINO CAPOZZI JOSEPH TOPEL TAX AND REGULATORY COMPLIANCE REGULATORY MANAGER MANAGER FRANCE TELECOM CORPORATE CALLCATCHERS INC. SOLUTIONS L.L.C. (COA) dba FREEDOMVOICE SYSTEMS [email protected] [email protected]

ELENA THOMASSON WENDY HEE FUSION CLOUD SERVICES, LLC PRESIDENT [email protected] CLEARCOM, INC. [email protected] MARY GARRIS GLOBAL CROSSING JOSEPH A. NICOTRA TELECOMMUNICATIONS, INC. PRESIDENT [email protected] CONSUMER TELCOM, INC. [email protected] GINO CAPOZZI GODADDY.COM, LLC FERNANDA BIEHL [email protected] CROWN CASTLE NG WEST LLC [email protected] KIM MCNEANY ELECTRIC LIGHTWAVE LLC REBECCA WEST dba INTEGRA TELECOM STAFF MANAGER [email protected] DELTACOM, LLC dba EARTHLINK BUSINESS I [email protected] JERRY WEIKLE, REGULATORY ENTELEGENT SOLUTIONS, INC. dba ENTELEGENT COMMUNICATIONS ROBERT MOCAS SOLUTIONS PRESIDENT [email protected] EASTON TELECOM SERVICES, LLC [email protected] JEFF GIANNANTONIO FIRST COMMUNICATIONS, LLC [email protected]

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JESSICA MATUSHEK RICHARD JOHNSON DIRECTOR ACCOUNTING MANAGER, REGULATORY AFFAIRS OF INTRADO SAFETY COMMUNICATIONS, AMERICA, INC. INC. [email protected] [email protected]

DAN KARDATZKE MARY GARRIS CHIEF FINANCIAL OFFICER LEVEL 3 COMMUNICATIONS, LLC GC PIVOTAL, LLC [email protected] [email protected]

JOHN NELSON, PRESIDENT GLOBAL TEL*LINK CORPORATION HAMILTON RELAY, INC. [email protected] [email protected]

JOHN PRINNER THOMAS PAOLUCCI GRANITE TELECOMMUNICATIONS, LLC CONTROLLER [email protected] HAWAIIAN TELCOM SERVICES COMPANY, INC. (COA) [email protected] BRIAN KENNEY GRASSHOPPER GROUP, LLC [email protected] INCONTACT, INC. [email protected]

JARED GRUGETT PRESIDENT CINDY FOSTER HAWAII DIALOGIX TELECOM, LLC DIRECTOR [email protected] INTELLETRACE, INC. [email protected]

CARL BILLEK SENIOR REGULATORY COUNSEL LESLIE BEACH, TAX ACCOUNTANT IDT AMERICA, CORP. INTERNATIONAL TELECOM, LTD. [email protected] [email protected]

KEN DAWSON LEGACY LONG DISTANCE DIRECTOR INTERNATIONAL, INC. INMATE CALLING SOLUTIONS, LLC dba LEGACY INMATE dba ICSOLUTIONS COMMUNICATIONS [email protected] [email protected]

MIKE CUMPTON CONTROLLER INTELLICALL OPERATOR SERVICES, INC. [email protected]

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ALEX VALENCIA SHANNON BROWN VICE PRESIDENT OF COMPLIANCE & MCI METRO ACCESS TRANSMISSION REGULATORY AFFAIRS SERVICES, LLC LINGO TELECOM OF THE WEST, LLC dba ACCESS TRANSMISSION dba SERVICES [email protected] [email protected]

SHANNON BROWN KAREN HYDE MCI COMMUNICATIONS SERVICES, INC. MOBILITIE MANAGEMENT, LLC dba VERIZON BUSINESS SERVICES [email protected] [email protected]

WILLIAM L. POPE RALPH DICHY PRESIDENT DIRECTOR OF TAX AFFAIRS NETWORK COMMUNICATIONS METROPOLITAN INTERNATIONAL CORP. TELECOMMUNICATIONS OF HAWAII, dba NCIC INMATE COMMUNICATIONS INC. [email protected] dba METTEL [email protected] AMANDA HUTCHISON HARRIS REGULATORY COMPLIANCE OFFICER KAREN HYDE NETWORKIP, LLC MOBILITIE, LLC [email protected] [email protected]

GLEN NELSON JIM MCCABE VICE PRESIDENT VICE PRESIDENT OF OPERATIONS NEW HORIZONS COMMUNICATIONS NETWORK INNOVATIONS, INC. CORP. dba NITEL [email protected] [email protected]

SUSAN ORNSTEIN DANIEL MELDAZIS NEXTGEN COMMUNICATIONS, INC. NEUTRAL TANDEM-HAWAII, LLC [email protected] [email protected]

JOSEPH T. KOPPY ALEX VALENCIA CHIEF EXECUTIVE OFFICER VICE PRESIDENT NOS COMMUNICATIONS, INC. MATRIX TELECOM, LLC [email protected] dba MATRIX BUSINESS TECHNOLOGIES, dba TRINSIC COMMUNICATIONS, MARK LEAFSTEDT dba VARTEC TELECOM, CHIEF EXECUTIVE OFFICER dba EXCEL TELECOMMUNICATIONS, OPEX COMMUNICATIONS, INC. dba CLEAR CHOICE dba TCI LONG DISTANCE COMMUNICATIONS [email protected] [email protected]

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SHARON E. PORTER DAVID RODMAN PNG TELECOMMUNICATIONS, INC. PRESIDENT dba POWERNET GLOBAL RED ROAD TELECOM, LLC COMMUNICATIONS [email protected] dba CROSSCONNECT [email protected] MICHAEL S.J. LOZICH CORPORATE COUNSEL INNA VINOGRADOV DIRECTOR OF REGULATORY & GOVT. QUANTUMSHIFT COMMUNICATIONS, AFFAIRS INC. SECURUS TECHNOLOGIES, INC. dba VCOM SOLUTIONS [email protected] [email protected]

SQF, LLC THOMAS P. MARGAVIO [email protected] SBC LONG DISTANCE, LLC dba SBC LONG DISTANCE dba AT&T LONG DISTANCE REBECCA WEST [email protected] TALK AMERICA, INC. dba CAVALIER TELEPHONE dba PAETEC BUSINESS SERVICES RICHARD ZHENG [email protected] PRESIDENT SERVPAC INCORPORATED [email protected] BARBARA MONTE TELEPORT COMMUNICATIONS AMERICA, LLC TODD LESSER [email protected] PRESIDENT NORTH COUNTY COMMUNICATIONS CORPORATION SUSAN COCKERHAM [email protected] TIME CLOCK SOLUTIONS, LLC [email protected]

OPERATOR SERVICE COMPANY, LLC [email protected] HEATHER DOBSON TIME WARNER CABLE INFORMATION SERVICES (HAWAII), LLC JOHN DAY dba TIME WARNER CABLE PRESIDENT [email protected] PACIFIC DATA SYSTEMS dba NEXGEN NETWORK SERVICES [email protected] ROBERT YOUNG PRESIDENT U.S. TELECOM LONG DISTANCE, INC. PUBLIC COMMUNICATIONS SERVICES, [email protected] INC. [email protected]

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SUSAN COCKERHAM KEITH CUMMINGS, VP VELOCITY THE GREATEST PHONE VOICECOM TELECOMMUNICATIONS, COMPANY EVER, INC. LLC [email protected] [email protected]

VERIZON LONG DISTANCE LLC ANDREW NICKERSON dba VERIZON LONG DISTANCE DIRECTOR [email protected] WIDE VOICE, LLC [email protected]

JANE OMAN TDS LONG DISTANCE CORPORATION WIMACTEL, INC. (COA) dba INTELLICAL OPERATOR SERVICES [email protected] OF NORTH AMERICA [email protected]

DAVID ALDWORTH PRESIDENT JANICE CRUMP TELIAX, INC. CHIEF FINANCIAL OFFICER [email protected] WORKING ASSETS FUNDING SERVICE, INC. dba CREDO LONG DISTANCE HEATHER DOBSON [email protected] TIME WARNER CABLE BUSINESS LLC [email protected] SHARON ADAMS GOVERNMENT RELATIONS ANALYST MARK LEAFSTEDT XO COMMUNICATIONS SERVICES, LLC CEO [email protected] TOTAL HOLDINGS INC. dba GTC COMMUNICATIONS [email protected] THOMAS PAOLUCCI CONTROLLER WAVECOM SOLUTIONS CORPORATION SUSAN COCKERHAM [email protected] VALUE-ADDED COMMUNICATIONS, INC. [email protected] MARY GARRIS WILTEL COMMUNICATIONS, LLC PATRICE DEMARCO [email protected] VERIZON HAWAII INTERNATIONAL, INC. [email protected] REBECCA WEST WINDSTREAM COMMUNICATIONS, LLC DEISY CARRERA [email protected] VERIZON SELECT SERVICES, INC. [email protected]

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MARK PAVOL CURTIS CHURCH X2COMM, INC. AMERICAN AND dba DC COMMUNICATIONS TELECOMMUNICATIONS COMPANY [email protected] [email protected]

MARK PAVOL BCN TELECOM, INC. (COR) REGULATORY MANAGER [email protected] YMAX COMMUNICATIONS CORP. om [email protected]

SHANE BRIDGES ACCESS POINT, INC. CONTROLLER [email protected] CONSUMER CELLULAR, INCORPORATED [email protected] MARK HAMILTON AVAYA CLOUD INC. [email protected] ALISON MINEA DISH WIRELESS L.L.C. [email protected] BOOMERANG WIRELESS, LLC dba ENTOUCH WIRELESS [email protected] JOE TOPEL REGULATORY MANAGER FRANCE ELECOM CORPORATE RAYMOND VALME SOLUTIONS L.L.C. (COR) DIAL WORLD COMMUNICATIONS, LLC [email protected] [email protected]

JARAD BACKLUND MARK LAMMERT BUSINESS CONTROLLER FLASH WIRELESS, LLC GOOGLE NORTH AMERICA INC. [email protected] [email protected]

LANCE STEINHART THOMAS PAOLUCCI GLOBAL CONNECTION INC. OF CONTROLLER AMERICA HAWAIIAN TELCOM SERVICES dba STANDUP WIRELESS COMPANY, INC. (COR) [email protected] [email protected]

JOHN PRINNER HELLO MOBILE TELECOM LLC GRANITE TELECOMMUNICATIONS, LLC [email protected] (COR) [email protected] SAM OLAWAIYE INREACH INC. [email protected]

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MASAHIRO FURUYA RICHARD PELLY EXECUTIVE VP PLINTRON TECHNOLOGIES USA LLC KDDI AMRICA, INC. [email protected] [email protected]

READY WIRELESS, LLC AMY RAY dba AFFINITY CELLULAR METROPCS , LLC dba CLUB CELLULAR [email protected] [email protected]

GENNARO ISABELLA REPUBLIC WIRELESS, INC. SENIOR TAX ANALYST [email protected] ONSTAR, LLC [email protected] NATHAN JOHNSON CHIEF EXECUTIVE OFFICER JOSE L. SOLANA SAGE TELECOM COMMUNICATIONS, PRESIDENT LLC PINNACLE TELECOMMUNICATIONS dba TRUCONNECT GROUP, LLC [email protected] [email protected]

HEATHER DOBSON PURETALK HOLDINGS, LLC SPECTRUM MOBILE, LLC [email protected] [email protected]

PAUL LAPIER STS MEDIA, INC. IM TELECOM, LLC dba FREEDOMPOP dba INFINITI MOBILE [email protected] [email protected]

ENRIQUE LANDIVAR LISA WILLIS TELEFONICA USA, INC. K G COMMUNICATIONS, INC. [email protected] [email protected]

ELENA THOMASSON LUNAR LABS, INC. TEMPO TELECOM, LLC [email protected] [email protected]

MITEL CLOUD SERVICES, INC. (COR) BETH BRANDENSTEIN [email protected] THE PEOPLE'S OPERATOR USA, LLC [email protected]

GLENN P. STORY CHIEF FINANCIAL OFFICER AMANDA GUCICH PATRIOT MOBILE, LLC ROK MOBILE, INC. [email protected] [email protected]

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SELECTEL, INC. SUSAN COCKERHAM dba SELECTEL WIRELESS 365 WIRELESS LLC [email protected] [email protected]

DARRIN PFANNENSTIEL, ESQ. STEVE DELGADO STREAM COMMUNICATIONS, LLC CONSULTANT - TAX [email protected] CELLCO PARTNERSHIP dba VERIZON WIRELESS [email protected] TACHIBANA ENTERPRISES, LLC [email protected] GERALD GUARDIOLA CRICKET WIRELESS LLC TELRITE CORPORATION [email protected] [email protected]

GERALD GUARDIOLA EILEEN BAYERS NEW CINGULAR WIRELESS PCS, LLC THE LIGHT PHONE, INC. [email protected] [email protected]

WENDY HEE CHRISTINA MEYERING PA MAKANI LLC TING INC. dba SANDWICH ISLES WIRELESS [email protected] [email protected]

CHESLEY DILLION ANDREW M. LANCASTER VP - CORP. TAX MANAGER TRACFONE WIRELESS, INC. SPRINTCM, INC. dba SAFELINK WIRELESS dba SPRINT PCS [email protected] [email protected]

GARY JOSEPH GARY FINKEL MANAGER ALLIANT TECHNOLOGIES, L.L.C. WIMACTEL, INC. (COR) [email protected] [email protected]

KIRK IYAMA ANDREW M. LANCASTER COMCAST OTR1, LLC MANAGER [email protected] VIRGIN MOBILE USA, L.P. [email protected] JAMES TATE GENERAL MANAGER JONATHON FRANCIS EXCELLUS COMMUNICATIONS, LLC WING TEL INC. [email protected] [email protected]

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MARY T. BULEY LEE MANSFIELD, MANAGER SENIOR REGULATORY MANAGER SARAH LEEPER, ESQ. ONVOY SPECTRUM, LLC DEMETRIO A. MARQUEZ, PARALEGAL IV [email protected] HAWAII - AMERICAN WATER COMPANY (MAUNA LANI OPERATIONS) [email protected] ISSA ASAD [email protected] Q LINK WIRELESS LLC [email protected] [email protected]

ROBERT STOUT AMY RAY ACCOUNTING MGR. T-MOBILE WEST LLC HAWAII WATER SERVICE COMPANY, dba T-MOBILE INC. - PUKALANI WASTEWATER [email protected] DISTRICT [email protected]

GARY GRINHAM UVNV, INC. HOLLY GANDIA dba MINT MOBILE HOH UTILITIES, LLC [email protected] [email protected]

BLAIR ROSENTHAL PAULUS SUBRATA ASSISTANT GENERAL COUNSEL VICE PRESIDENT VODAFONE US INC. KAPALUA WASTE TREATMENT [email protected] COMPANY [email protected]

STEVE DELGADO VISIBLE SERVICE LLC JAY M. UYEDA [email protected] VP OF DEVELOPMENT KAUPULEHU WASTE WATER COMPANY [email protected] THOMAS SELBY, VICE PRESIDENT ATC MAKENA WWTP SERVICES CORP. [email protected] ROBERT STOUT KEAUHOU COMMUNITY SERVICES, INC. [email protected] LEE MANSFIELD, MANAGER SARAH LEEPER, ESQ. DEMETRIO A. MARQUEZ, PARALEGAL IV LINDSAY CRAWFORD HAWAII - AMERICAN WATER COMPANY SENIOR MANAGER OF PLANNING & (HAWAII KAI OPERATIONS) ENGINEERING [email protected] KUKUI'ULA SOUTH SHORE COMMUNITY [email protected] SERVICES LLC [email protected] [email protected]

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GARRET TOKUDA BRAD SUIZU SENIOR VP, FINANCE SECRETARY & MANAGER MANELE WATER RESOURCES, LLC PRINCEVILLE UTILITIES COMPANY, INC. [email protected] [email protected]

LISA M. MARSH SHARI SAKAMOTO MOSCO, INC. PUNALU'U WATER & SANITATION CORP. [email protected] [email protected]

JOSEPH GIANNINI KISAN JO DIRECTOR-HOSPITALITY ACCOUNTING SOUTH KOHALA WATER CORPORATION TURTLE BAY WASTEWATER [email protected] TREATMENT, LLC [email protected] ROBERT STOUT ACCOUNTING MANAGER ROBERT STOUT WAIKOLOA RESORT UTILITIES, INC. ACCOUNTING MGR. dba WEST HAWAII UTILITY COMPANY WAIKOLOA SANITARY SEWER [email protected] COMPANY, INC. dba WEST HAWAII SEWER COMPANY [email protected] OLIVIA MAKI HANA WATER SYSTEMS, LLC - SOUTH [email protected] CANDICE MEYER WAIMEA WASTEWATER COMPANY, INC. [email protected] OLIVIA MAKI HANA WATERSYSTEMS, LLC – NORTH [email protected] JOHN K. NEWTON AQUA PUHI, LLC dba PUI SEWER & WATER COMPANY ROBERT STOUT [email protected] ACCOUNTING MANAGER HAWAII WATER SERVICE COMPANY, INC. - KAANAPALI OPERATION MITCH SILVER [email protected] KALAELOA WATER CO., LLC [email protected] KATHERINE DRAGO PRESIDENT ROBERT STOUT HAWAIIAN BEACHES WATER COMPANY, ACCOUNTING MANAGER INC. KONA WATER SERVICE COMPANY, INC. [email protected] [email protected]

PAULUS SUBRATA VICE PRESIDENT KAPALUA WATER COMPANY [email protected]

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JAY M. UYEDA LISA M. MARSH VP OF DEVELOPMENT CONTROLLER KAUPULEHU WATER COMPANY MOLOKAI PUBLIC UTILITIES, INC. [email protected] [email protected]

JOHN R. ORD TAYLOR MOWER CHIEF FINANCIAL OFFICER NORTH SHORE WATER COMPANY, LLC KEALIA WATER COMPANY HOLDINGS [email protected] LLC [email protected] GLENN TREMBLE VP OPERATIONS MANAGER TOM HITCH OLOWALU WATER COMPANY, INC. PRESIDENT [email protected] KILAUEA IRRIGATION CO., INC. tomahitch@.net ROBERT STOUT ACCOUNTING MANAGER WILLIAM L. MOORE WAIKOLOA WATER COMPANY, INC. KRWC CORP. - KOHALA RANCH WATER dba WEST HAWAII WATER COMPANY COMPANY [email protected] [email protected]

LISA M. MARSH LANCE K. PAGADOR WAI'OLA O MOLOKAI, INC. LAIE WATER COMPANY, INC. [email protected] [email protected]

ROBERT E. STRAND, ESQ. GARRET TOKUDA CARLSMITH BALL LLP SENIOR VP, FINANCE [email protected] LANAI WATER CO., INC. [email protected] PETER Y. KIKUTA THOMAS W. WILLIAMS GLENN TREMBLE GOODSILL ANDERSON QUINN & STIFEL MANAGER LLP LAUNIUPOKO IRRIGATION COMPANY, [email protected] INC. [email protected] [email protected]

BRUCE NAKAMURA GLENN TREMBEL JOSEPH A. STEWART VP OPERATIONS KOBAYASHI SUGITA & GODA LAUNIUPOKO WATER COMPANY, INC. [email protected] [email protected] [email protected]

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KRIS N. NAKAGAWA LIANNA FIGUEROA MORIHARA LAU & FONG [email protected] [email protected]

SANDRA-ANN Y.H. WONG ATTORNEY AT LAW, A LAW CORPORATION [email protected]

DOUGLAS CODIGA SCHLACK ITO, LLC [email protected]

PAMELA J. LARSON DAVID Y. NAKASHIMA JEFFREY T. ONO WATANABE ING LLP [email protected] [email protected] [email protected]

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The foregoing document was electronically filed with the State of Hawaii Public Utilities Commission's Document Management System (DMS).