Opening Remarks
Mark Wilson CMO
John McClurg CISO Agenda
11:00 am Opening Remarks 11:50 am Protecting Things Mark Wilson & John Wall John McClurg 12:10 pm Technology Platform 11:10 am Protecting & Managing Eric Cornelius Endpoints Nigel Thompson 12:30 pm Go-To-Market David Castignola
11:30 am Protecting People 12:45 pm Closing Remarks Ramon J. Pinero John Chen & David Wiseman
#BlackBerrySecure © 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 3 Business Continuity during a Global Pandemic I can’t communicate with Workers can’t go to the Phishing attacks are my remote employees office increasing
New threat surfaces with Volume of threats mobile & IoT CHAOS Complexity – number of The human factor vendors & solutions
We don’t have enough I need to keep my Our VPNs are overloaded laptops to send to users business running Crisis communication for all Unified Endpoint Security & Work remotely on any device – employees everywhere Management for any device personal or corporate owned ORDER
Intelligent Security that reduces Future proof platform that will Secure network access on a friction and improves user support the next generation of BYOL without needing a VPN experience endpoints Business Continuity During Global Pandemic Business Continuity
Business Endpoint Security Working From Continuity & Management Home
Business Continuity CIO | CISO End User Manager During Global Pandemic Business Continuity Plan
Crisis Communications System
Execute WFH Continuity Plan Notify Employees at the Office Reach 1000’s Workers Globally
Check in with Remote Workers Email, Phone, SMS, App Alerts Real Time Dashboard Up to Date Employee Safety Notify Workers of WFH Options Entitle Access with UEM Secure Access to Work Apps Corporate & Personal Devices Business Continuity
Business Endpoint Security Working From Continuity & Management Home
Business Continuity CIO | CISO End User Manager During Global Pandemic Phishing Attacks Increasing Targeting Workers at Home
Security Attacks Increasing
Targeting Corp & Personal Devices
Users on Home Networks Unified Endpoint Security Console
Protecting Personal & Corp Device
AI Prevention Stopping 100% Phishing Endpoint Protection Mobile Threat Defense
Detection & Response Continuous Authentication Intelligent Security
Multiple Telemetry Objects
AI Driven Risk Model
Adaptive Security Policies Business Continuity
Business Endpoint Security Working From Continuity & Management Home
Business Continuity CIO | CISO End User Manager During Global Pandemic One Secure Application Secure Documents
Secure Email & Calendar Secure Intranet Access Intelligent Security
User Behavioral Analytics
Continuous Authentication Security Everywhere
Autonomous Robots
Home Automation Protecting the Vehicle
Control & Safety Systems
Secure Connectivity Endpoint Security Endpoint Management Unified Endpoint Management & Security
Crisis Communication Embedded Systems Nigel Thompson Vice President, Product Marketing, BlackBerry Spark Division Increased attacks Business believe Increase demand targeting corporate that WFH will likely for products that data on mobile & be long term or support & secure personal devices permanent unmanaged devices continues to grow
Work from Office Work from Home | Remote
© 20182020 BlackBerry. All Rights Reserved. 25 Secure Email Mobile Device Secure Network Calendar, Web & Management & Access & Secure Web Secure Integration Modern Management Gateway with 3RD Party Apps
Endpoint Detection & AI Driven Endpoint Advanced Data Loss Response with Protection & Mobile Protection & Data Intelligent Actions Threat Defense Rights Management
Corporate Mobile Devices Personal Devices
© 20182020 BlackBerry. All Rights Reserved. 26 Collin Buechler Information Security, Data Privacy & Compliance Officer
© 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 27 BlackBerry Spark
INTERACTION LAYER APPS + AGENTS + CONSOLES + MICRO-SERVICES Spark Suite
Unified Endpoint Security Unified Endpoint Management
Endpoint Endpoint Detection & Mobile Threat Software Digital Rights Identity Protection Response Defense Identity Development Kit Management & Access Management Coming Soon UEM Express Suite
Continuous Data Loss Secure Internet Device Secure Microsoft Authentication Prevention Gateway Management Productivity Apps Apps
CROWD- DRIVEN AI SECURITY LAYER ENDPOINT MANAGEMENT LAYER
Order is achieved through the BlackBerry’s AI-powered Unified Endpoint Security Platform Endpoint Security Endpoint Management Protecting People
Ramon J. Pinero Crisis Communication Embedded Systems Vice President, Services, BlackBerry AtHoc
David Wiseman Vice President, Secure Communications SecuSuite
PROTECT MOBILE COMMUNICATIONS – INNOVATION THIS YEAR VOICE AND MESSAGES
• Tapping of networks to capture content • Updated NIAP/CSfC – certifications with of calls and messages Top Secret usage crypto package
• Identity spoofing and hijacking • Partnership CACI for US FedRAMP service – SteelBOX • Loss of control and ownership of metadata • Enhanced messaging and PBX integration capabilities
#BlackBerrySecure © 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 30 ®
Situation Response Alert Collect Account Connect Plan, respond, & Notify anyone, anywhere, Capture critical Gain real-time visibility Inter-agency critical collaborate on any device information to achieve into the safety and status communications situational awareness of your personnel
Secure | Unified | Flexible
#BlackBerrySecure © 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 31 Joseph Shearer-Rust, MBCI Resilience Officer
© 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 32 Major Incidents
Human Information Resources Technology
BlackBerry AtHoc
Internal Inter Agency Communication Communication
Business Continuity
#BlackBerrySecure © 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 33 BlackBerry AtHoc: Real Customer Usage
BlackBerry, major global media company, major defense Terror Attack organizations, activated personnel accountability event to obtain real-time safety status of workers and travelers in London (and previous attacks in Paris and Brussels)
Cyber Security G8 Government was victim of cyber attack and Breach reduced time of sharing critical information from 90 minutes to less than 90 seconds
Major manufacturer’s typical communication channels went offline; integration with non-IP Communication Outage mass communication devices were activated
City building inspectors created situational Severe Weather awareness via rich media communication of damaged buildings post Mexico earthquake
#BlackBerrySecure © 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 34 Why BlackBerry
Internal Notification Accountability Internal event Notification External Contra Costa Health County orgs. Office of Emergency Services Gas Citizens Sensor
Fire Police Etc.
External Notification Other input
#BlackBerrySecure © 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 35 Why BlackBerry? Why Now?
PACKAGING PROGRAMS PARTNERS INVESTMENT
- Competitive Pricing - - Blue Light - - Amazon Web Services - - Infrastructure - - Public Safety - - Healthcare - - Microsoft Azure - - Product - - Enterprise - - SLED - - Dedrone - - People -
Broadening Our Reach
#BlackBerrySecure © 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 36 Endpoint Security Endpoint Management Protecting Things
Crisis Communication Embedded Systems John Wall Senior Vice President, Head of BTS Operations 150M+ MILLION CARS ON THE ROAD
45+ AUTOMAKERS
270+ MAKES & MODELS
7 of 7 TOP TIER1s USE BLACKBERRY QNX
9 of 10 AUTOMAKERS USE BLACKBERRY QNX
100% START OF PRODUCTION SUCCESS RATE
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 38 Software Trends in Automotive Safety – Security – Trust
Digital Cockpit Acoustics
Secure OTA, Jarvis Gateways Connected Services
OTA Telematics
ADAS, Active Safety
Control Systems
V2X Traditional
Secure Lifecycle Management Growth
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 39 Growing Demand for Secure and Safety Certified Products
Control systems in High-speed rail autonomous vehicles
Safety & Factory automation ADAS systems & industrial control
Digital & hybrid Energy generation instrument clusters
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 40 Embedded Software Market - 2019
Vertical Split
Other Aerospace & Defense 19% 22% • Microsoft share predicted to drop faster than previously Medical forecast Devices 6% • Commercial Linux shrinking while RTOS growing • BTS-QNX SAM as percent of 22% TAM is much higher in 20% Medical than in the A&D Automotive/Rail/ vertical Industrial Transportation Automation 10%
Communications/ Networking
Data from VDC Research
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 41 Why We Win – Foundational Value
Safety Safety • Broadest safety certified software portfolio • Significant ongoing investment in safety roadmap Trust Security • Safety certified custom engineering and training Security BlackBerry QNX • BlackBerry / QNX brand value and reputation • BlackBerry / QNX embedded security technology • BlackBerry / QNX security services Realtime Reliability Reliability • Decades of proven reliability in mission critical systems Scale • Proven microkernel system architecture • Trusted people and proven long term customer support
Note: These attributes and associated value apply equally to segments within GEM and Automotive markets
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 42 Why We Win – Foundational Value
Safety Scale • Scalable product licensing and business models • Deeply embedded to high-end complex system pedigree Trust Security • Linux compatibility to leverage talent and technology Realtime BlackBerry QNX • Decades of success powering real-time critical systems • Realtime OS pedigree and adherence to standards • Best in class system performance and analysis tools Realtime Reliability Trust • Trusted to deliver on commitments (100% SOP success) Scale • Impeccable reputation for world’s best engineering talent • Mission - Life - Safety - Critical device foundation
Note: These attributes and associated value apply equally to segments within GEM and Automotive markets
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 43 Secure & Safety Certified Software Portfolio
Certified Hypervisor
Functional Certified Safety Graphics Consulting
QNX Certified Operating Certified Certified System Board Comms Support
Certified Certified System Tools Libraries
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 44 Beachhead Strategy for Products and Services
1. New Value-Add Embedded Products • Deliver new value-add products that build on our proven Foundational Products to meet customers' needs to increase our stickiness and New Value- revenue Add Embedded Products 2. New Value-Add Connected Services Products • Augment the portfolio to include new Connected Services Products: Lifecycle endpoint management leveraging New BlackBerry’s extensive portfolio. New Foundational Value-Add Synergistic Products Connected Market & Services 3. Expand Professional Services Segments Market Products • Scale and expand the Engineering Services portfolio globally building Segments on our existing trusted and proven Engineering Services to increase stickiness and revenue
4. New Synergistic Market Segments Expand Professional • Enter new synergistic market segments (e.g. A&D) leveraging our value Services proposition, product and services portfolio and channel reach with an initial focus on awareness and early customer wins
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 45 Victor Salmons Vice President Engineering, Speciality Printers
© 2020© 2018 BlackBerry. BlackBerry. All All Rights Rights Reserved. Reserved. 46 BlackBerry Technology Platform
Eric Cornelius Chief Product Architect The New Normal: Work from Any Location, Any Device
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 48 Explosion of Interconnected Devices
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 49 BlackBerry Spark UES – Crowd Sourced Data Leverage the rich data access across the BlackBerry security portfolio to bring unified services, analytics, and holistic automated remediation by using a common data framework and shared insights amongst all products. Unified Endpoint Security
BlackBerry Guard Data Query
Common Data Lake
Common Data Framework ∙ Unified Services ∙ Shared Insights ∙ Holistic Automated Remediation ∙ Analytics
Continuous Endpoint Endpoint Mobile Threat Data Loss Secure Internet ……….. Future UES Threat Intelligence Authentication Protection Detection Defense Prevention Gateway Pillar(s) and Response
UNIFIED AI SECURITY SERVICES LAYER
Unified Endpoint Management Management Foundational Layer
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 50 BlackBerry Data for Intelligent Action
Desktop or Industrial IoT Desktop Mobile Desktop Mobile & Automotive
Traditional Security Next Gen Security BlackBerry Security
Complete 360 Security Insights, Automated Hunt & Remediate, Rules, Advanced Threat Prioritization, Rules & Signatures, Rich Cross-Platform Querying, Signatures ML Models, Proactive Detection, Threat Standardized Data- Hunting • Ingestion • Transmission • Formatting • Storage • Processing Threat • Generation Intelligence Common Data Lake
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 51 Zero Trust/Zero Touch Vision
Mobile App Web App Zero Trust • Expand BlackBerry Persona BIG Third Party Console Third Party Portal Persona platform Persona SDK EID (Future) across BlackBerry Spark portfolio Trust Score Trust Score Trust Score Trust Score (Optional (Optional (Optional (Optional Actions) Actions) Actions) Actions) • Open BlackBerry Event data Event data Event data Event data
Persona platform to Training data Training data Training data Training data third parties Runtime API Layer Admin API Layer
• Leverage context Intelligent Security Action Orchestrator correlation for Event Streams generating risk score to Audit Log improve Zero Touch Risk Score Aggregator ML Model Training Action Rule Template user experience Identity & Behavior Geo-velocity IP Whitelist/Blacklist Learned Locations IP Address Reputation Behavioral Locations (bLoc) Risk Engine Config Continuous Auth (anomaly Persona Desktop Scores Application Usage Anomaly detection and passive 3rd Party Risk Engines Passive Biometrics Geo Zone Definition biometrics)
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 52 Applying AI to Automotive Concept framework concept at CES showing software management & cybersecurity across the vehicle fleet.
Build Deploy Operate
Binary Scanning OTA Vehicle Health Monitoring
Enhance automotive SW BlackBerry OTA to ML technology to ML technology to ML technology to security posture by manage software prevent vulnerabilities manage vehicle health identify driver via driving providing insights into lifecycle for connected into the vehicle Android patterns binaries and continuous vehicles IVI system in a QNX protection against CVEs hypervisor
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 53 Applying AI to Automotive Next: An intelligent vehicle platform to develop, deploy, and manage a new generation of in-vehicle services.
In-vehicle Off-vehicle
In-Vehicle Apps
Vehicle Operations Connected Car Services Third Party IVI Apps Plugins Apps & Data Lakes
Intelligent Vehicle Platform
Vehicle Operating Systems (QNX, Automotive Linux, etc.)
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 54 Applying AI to Healthcare New concept under evaluation: Extensibility of software management & cybersecurity for healthcare deployments. Combination of new technologies and services.
Build Deploy Operate
Equipment Health Software Scanning OTA Monitoring
Build secure health BlackBerry OTA for ML technology to ML technology & ML technology to equipment via secure certificate & key prevent vulnerabilities network monitoring to identify patients or other boot, insights into management, into systems and manage health of users via usage patterns binaries, and continuous manage software for connected equipment equipment and protection against CVEs connected equipment devices
#BlackBerrySecure © 20182020 BlackBerry. All Rights Reserved. 55 Go-To-Market
David Castignola Head of BlackBerry Spark Field Operations & Marketing CUSTOMER GOAL
Reduce Risk & Improve Security Posture to Enable the Business TOP PRIORITIES
1. Rationalize & Optimize 2. Drive Productivity 3. Business Continuity/Secure WFH PLAN FOR GROWTH
1. Awareness 2. Execution AWARENESS EXECUTION
Unified Sales Organization Unified Distribution & Channel Management Operating Rhythm Closing Remarks
John Chen Executive Chairman & CEO
THANK YOU!
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