Meeting of the Transportation District Commission of Thursday, June 27, 2019 • 1:00 p.m. 2nd Floor Board Room • 509 E. 18th Street, Norfolk, VA

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A meeting of the Transportation District Commission of Hampton Roads will be held on Thursday, June 27, 2019 at 1:00 p.m. at 509 E. 18th Street, Norfolk, VA.

The meeting is open to the public and in accordance with the Board’s operating procedures and in compliance with the Freedom of Information Act, there will be an opportunity for public comment at the beginning of the meeting.

The agenda and supporting materials are included in this package for your review.

Meeting of the Transportation District Commission of Hampton Roads Thursday, June 27, 2019 • 1:00 p.m. 2nd Floor Board Room • 509 E. 18th Street, Norfolk, VA.

1. Call to Order & Roll Call

2. Public Comments

3. Approval of May 23, 2019 Meeting Minutes

4. President’s Monthly Report - William Harrell

A. Board Updates

5. Committee Reports

A. Audit & Budget Review Committee - Commissioner Hunter/ Conner Burns, Chief Financial Officer

 April 2019 Financial Reports

B. Management/Financial Advisory Committee – Brian DeProfio/ Conner Burns, Chief Financial Officer

C. Operations & Oversight Committee - Commissioner Parnell/ Sonya Luther, Director of Procurement

 Contract No: 19-00012 – Draft Environmental Impact Statement for High Capacity Transit Extension to (East Side)

Recommending Commission Approval: Award of a contract to Michael Baker – STV Transit Joint Venture to prepare a Draft Environmental Impact Statement and ancillary deliverables for high capacity transit on the east side of the City of Norfolk serving Naval Station Norfolk in the not-to- exceed amount of $4,811,953.

 Contract No: 19-00013 – Vehicle Body Repair Services (Renewal)

Recommending Commission Approval: Award a sole source Contract to Bay Custom, Inc. to perform light rail vehicle body repair services in the not-to-exceed amount of $146,965.77 over a three-year term.

 Purchase Order No: 81093 – Light Rail Vehicle Door Control Units

Recommending Commission Approval: Award of a Purchase Order to Knorr Brake Company to provide Light Rail Vehicle Door Control Units for the State of Good Repair maintenance of HRT’s LRVs in the total amount of $318.337.92.

 Contract No: 19-00015 – Mechanics’ Tool Supply Services

Recommending Commission Approval: Award of a contract to Tidewater Fleet Supply to provide tool supply services for HRT’s mechanics in the not-to-exceed amount of $140,000 over a five-year period.

D. Planning/New Starts Development Committee – Commissioner Ross-Hammond

E. External/Legislative Advisory Committee - Commissioner Kanoyton

F. Smart Cities & Innovation Committee – Commissioner McClellan/ Alesia Cain, Chief Information/Technology Officer

G. Advisory Subcommittee - Ms. Janice Taylor, Chair

H. Transit Ridership Advisory Sub-Committee – Ms. Doris Johnson, Chair

6. Old and New Business

7. Comments by Commission Members

8. Closed Session (as necessary)

9. Adjournment

The next meeting will be held on Thursday, July 25, 2019 at 1:00 p.m. at 3400 Victoria Blvd., Hampton, VA.

Meeting Minutes of the Transportation District Commission of Hampton Roads Thursday, May 23, 2019 • 1:00 p.m. 3400 Victoria Blvd., Hampton, VA

Call to order

A quorum was attained, and Chairman Fuller called the meeting to order at 1:00 p.m.

Commissioners in attendance:

Commissioner Fuller, Chesapeake Commissioner Hunter, Portsmouth Commissioner Woodbury, Newport News Commissioner Pittard, VDRPT Commissioner Gray, Hampton Commissioner Kanoyton, Hampton Alt. Commissioner Cipriano, Newport News Commissioner Parnell, Norfolk Commissioner McClellan, Norfolk Alt. Commissioner Inman, Norfolk Commissioner Rowe, Portsmouth Alt. Commissioner Reel, Virginia Beach

Hampton Roads Transit Staff in attendance: Kim Ackerman, Chief Human Resource Officer Ray Amoruso, Chief Planning and Development Officer Debbie Ball, Assistant Director of Finance Keisha Branch, Capital Programs & Grant Administration Officer Amy Braziel, Sr. Executive Assistant Conner Burns, Chief Financial Officer David Burton, General Counsel, Williams Mullen Alesia Cain, Chief Technology Officer Gene Cavasos, Director of Marketing & Communications Angela Glass, Director of Budget & Financial Analysis William Harrell, President and CEO Tom Holden, Media Relations Specialist Keith Johnson, Manager of Paratransit Shanti Mullen, Auditor I Sibyl Pappas, Chief Engineering & Facilities Officer Jim Price, Chief Transit Operations Officer Luis Ramos, Sr. Executive Assistant/Commission Secretary Benjamin Simms, Director of Transportation 1

Brian Smith, Chief of Staff Mark Stemple, Director of Maintenance Robert Travers, Corporate Counsel

Others in attendance:

Frank Azzalina, HRTI Judith Brown, League of Women’s Voters Ed Carroll, Citizen Rob Case, HRPTO Andrew Ennis, VDPRT Henry Flood, Virginia Organizing Mark Geduldig-Yatrofsky, ATLANTISHR.US Gary Hunter, Newport News Citizen Carl Jackson, City of Portsmouth Denise Johnson, TRAC Ina Kreps, Paratransit Customer Amanda Malone, President, ATU – 1177 Jeffery Minor, Newport News Citizen Otis Pigatt, Hampton Citizen Janice Taylor, PAC Patrick Wright, Newport News Citizen Constantinos Velissarios, City of Newport News

The TDCHR meeting package was distributed electronically to all Commissioners, the media, and the public in advance of the meeting. The meeting package consisted of:

 Agenda  Meeting Minutes  President’s Report Presentation  Social Media Analytics  Committee Reports

Public Comments

Mr. Gary Hunter, citizen from Newport News and a member of Virginia Organizing spoke regarding the mission of the organization. Mr. Hunter also spoke negatively regarding on-time transportation, safety and cleanliness of HRT. Mr. Hunter stated that riders are losing jobs due to HRTs service not being dependable. Mr. Hunter also questioned if HRT staff rides the bus and how often staff depends on the bus service.

Mr. Patrick Wright, citizen from Newport News and a member of Virginia Organizing spoke regarding the citizen’s viewpoint on transportation. Mr. Wright stated that HRT is not transparent, and that HRT cannot state how many people get on the bus at a stop level. Mr. Wright stated that he is upset with the service being provided and service frequency noting that customer service is unavailable after hours. Mr. Wright wants real time information available for the status of buses.

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Mr. Jeffrey Minor, citizen of Newport News and a member of Virginia Organizing stated that services provided by HRT are not up to par and that HRT needs to be held accountable. Mr. Minor stated that HRT has unreliable service and that customers are unable to make connections to get where they are going. Mr. Minor also stated that HRT needs to be able to communicate better with the public, needs extended service, needs to be senior friendly and needs bus shelters at more bus stop locations.

Mr. Otis Pigatt, citizen from Hampton and a member of Virginia Organizing stated that he is upset with HRT’s bus services. Mr. Pigatt stated that HRT has made no changes over the years and noted that he rides daily. MR. Pigatt stated that he often wants to know where his bus is but is unable to get information and has to wait long periods of time. Mr. Otis stated that he has had to catch a cab in the past due to a bus not showing up. Mr. Otis stated that there is a lack of bus stops on the route 114 along Mercury Blvd. Mr. Pigatt stated that he also has issues with buses breaking down.

Ms. Judith Brown with the League of Women Voters stated that it has been 18 months since the League of Women Voter’s adopted transportation as its platform. Ms. Brown stated that today, she rode the MAX route bus 3018. Ms. Brown stated that the driver was a bit new but was guided by the system and did a great job. In regard to the Downtown Norfolk Transfer Center (DNTC), the building looks new, the staff is helpful, but the transit center is full of trash. Ms. Brown stated that the budget does not include adequate funding for cleaning. HRT needs to clean it up soon or the League of Women Voters will take it upon themselves to clean DNTC and will invite the press to come along.

Mr. William Harrell thanked the speakers. Mr. Harrell stated that he has spoken to members of Virginia Organizing regarding the issues and has apologized for their experiences. Mr. Harrell spoke regarding the Transit Transformation Project.

Mr. Harrell stated that there is a need for significant improvement, and it will take everyone working together. Mr. Harrell stated that in regard to changes in structural service, it will take work between HRT and the partnerships with the cities to make the needed changes.

Mr. Harrell stated that it is important that guests are here during the presentation of the budget that has been built over countless hours to stay inside the parameters that were given by the member City Managers. Mr. Harrell spoke on the fiscal limitations of the cities to include how HRT is funded and that there is no dedicated regional funding for HRT. He also explained the historic legislation which created the Hampton Roads Transportation Accountability Commission and the Regional Fund that fuels the numerous VDOT Projects of roads, bridges, and tunnels. Mr. Harrell noted that some form of regional transit funding is desperately needed to provide reliable transit for Hampton Roads including a consistent service day, more customer amenities including shelters and better technology including real time bus tracking.

Mr. Harrell stated that HRT has been very transparent and will be meeting with the members of Virginia Organizing to ensure they get the information they are looking for.

Members of Virginia Organizing have been invited to the public meetings for the Transform Transportation Project. Mr. Ray Amoruso gave an update on the public meetings.

Commissioner McClellan thanked the attendees and agreed with the technology issues that were brought forth. Commissioner McClellan also encouraged members of the public to join in on meetings with area legislators so that state officials will hear the needs of the community.

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Mr. Harrell stated that he recently attended an Association of Public Transit Agency’s (APTA) CEO meeting and issues related to ridership and the hiring of operators was heavily discussed. Mr. Harrell stated that HRT has seen a spike in missed trips due to operator shortages and the number of missed trips is expected to climb.

Ms. Kimberly Ackerman provided an update on workforce shortages stating that updates to Union Rules regarding working while on vacation have been made. Ms. Ackerman stated that the agency is looking at short, mid and long-term goals and how they can be achieved. She also outlined bus operator recruitment and retention initiatives.

Mr. Rodney Davis thanked members of the public that came to the meeting. Mr. Davis provided an update on staffing and technology improvements as they relate to customer service to include the ability to use a smart phone to check routes and trips for the day. Mr. Davis gave instructions on how to check the website for information on late or canceled trips.

There was a request for the route information that Mr. Davis reviewed to be shared at the public meetings.

It was stated that Code for America may be able to assist with some technology issues.

Mr. Harrell stated that HRT is not satisfied with where it is, but it will take everyone working together to make it better – Board members, cities, customers, legislators.

A motion to close the Public Comments was made by Commissioner Woodbury and properly seconded by Commissioner Parnell. A roll call vote resulted as follows:

Ayes: Commissioners Fuller, Hunter, Woodbury, Gray, Kanoyton, Cipriano, McClellan, Parnell, Rowe and Reel

Nays: None

Abstain: None

Approval of the April 2019 TDCHR Meeting Minutes

A motion to approve the April 2019 meeting minutes was made by Commissioner Woodbury and properly seconded by Commissioner Reel. A roll call vote resulted as follows:

Ayes: Commissioners Fuller, Woodbury, Gray, Kanoyton, Cipriano, McClellan, Rowe, and Reel

Nays: None

Abstain: Hunter, Parnell

Commissioner Pittard arrived at 1:10 p.m.

President’s Monthly Report

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Mr. Harrell stated that a Paratransit Symposium was held yesterday to assist in making decisions for the future of paratransit service. Mr. Harrell stated that there was a great turnout and those in attendance included many members of the community, service providers and Commissioner Parnell. Mr. Harrell stated that a comprehensive presentation was given which will be shared with the Board. Mr. Harrell also stated that there is a tight schedule related to the procurement of paratransit services and the new contracts that need to be put in place.

Mr. Harrell again touched on bus operator staffing to include:  Talent acquisition  Retention  Mitigation strategies

Dr. Brian Smith provided an update on the Transportation Innovation Forum. Dr. Smith stated that the forum will be held on Tuesday, May 28th at 5:30 p.m. and will include discussion regarding autonomous vehicles.

Mr. Harrell introduced HRT’s new Chief Safety Officer, Dawn Sciortino – a 23-year safety professional with rail experience.

COMMITTEE REPORTS

Audit and Budget Review Committee

The Audit and Budget Committee met prior to the Commission Meeting. Commissioner Hunter stated that the budget presentation was given during the meeting and that approval of the proposed budget is a recommendation from the Committee.

Mr. Conner Burns presented the Fiscal Year 2020 budget as enclosed in the meeting package.

A motion to approve the Fiscal Year 2020 budget was made by the Audit and Budget Review committee and properly seconded by Commissioner Parnell.

There was discussion regarding hot lanes funding.

There was discussion regarding cost reductions, critical needs in technology and possible grant funding. Mr. Harrell mentioned a technology plan that was presented last year which needs to be updated and sent out.

Mr. Burns introduced new members of his staff, Mr. Larry Kirk, Assistant Director of Finance and Ms. Adrian Tate, Staff Accountant.

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Management Finance Advisory Committee (MFAC)

Commissioner DeProfio stated that the Committee reviewed the financial report and HRT is currently operating at a surplus.

Regarding the budget side, MFAC has also reviewed the process and the committee is working on putting a new process in place.

Mr. DeProfio stated that the committee received a briefing from Commissioner Pittard regarding state funding which provided needed clarification.

Mr. DeProfio stated that the committee is still looking at the true up process proposal from the Operations and Oversight Committee.

Operations and Oversight Committee

Commissioner Parnell recognized Ms. Shanti Mullen and her new position as Internal Auditor. Ms. Mullen shared the audit schedule with the Commission.

Mr. Robert Travers provided an update on the paratransit contract schedule.

Mr. Travers presented the following contracts for approval:

Contract No: 19-00010, Bus Diagnostic and Repair Services (Renewal)

Recommended for Commission approval to award a sole source contract to Sales and Service to provide bus diagnostic and repair services in the not-to-exceed amount of $942,500 for five (5) years.

Purchase Order No: 80883, Bus Spare Parts Purchase

Recommended for Commission approval to award a Purchase Order to , LLC to provide spare parts to support operation of twenty-eight (28) recently purchased buses in accordance with the FTA’s mandatory twenty percent (20%) spare parts rule in the total amount of $130,928.23

Contract No: 18-76537R, Industrial Vending and Inventory Management Services

Recommended for Commission approval to award a Contract to Fastenal Company to provide industrial vending and inventory management services, in the not-to-exceed amount of $530,800 for five (5) years.

Purchase Order No: 80902, Light Rail Vehicle Truck Electro-Hydraulic Unit Overhaul Kits

Recommended for Commission approval to award a Purchase Order to Knorr Brake Company to provide Electro-Hydraulic Unit overhaul kits for the State of Good Repair maintenance of HRT’s LRVs in the total amount of $221,567.46.

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A motion to approve Contract 19-00010, Bus Diagnostic and Repair Services, Purchase Order 80883, Bus Spare Parts Purchase, Contract 19-00009, Bus Stop and Facilities Maintenance, Site Improvements and Repairs, Contract 18-76537R, Industrial Vending and Inventory Management Services, and Purchase Order 80902, Light Rail Vehicle Truck Electro-Hydraulic Unit Overhaul Kits was made by the Operations and Oversight Committee and properly seconded by Commissioner Kanoyton. A roll call vote resulted as follows:

Ayes: Commissioners Fuller, Hunter, Woodbury, Pittard, Gray, Kanoyton, Cipriano, McClellan, Parnell, Rowe, and Reel

Nays: None

Abstain: None

Commissioner Parnell left the meeting at 2:31 pm and was replaced at the table by Alternate Commissioner Inman.

Contract No: 19-00009, Bus Stop and Facilities Maintenance, Site improvements and Repairs (Renewal)

Recommended for Commission approval to award a Contract to M.K. Taylor Jr. Contractors, Inc. to perform a variety of general commercial site and repair work in the not-to-exceed amount of $1,093,205.00 over a three-year period was made by the Operations and Oversight Committee and properly seconded by Alternate Commissioner Inman. A roll call vote resulted as follows:

Ayes: Commissioners Fuller, Woodbury, Pittard, Gray, Kanoyton, Cipriano, McClellan, Inman, Rowe, and Reel

Nays: None

Abstain: Commissioner Hunter abstained and was not present during the vote.

Planning and New Starts Development Committee

The Planning and New Starts Development Committee did not meet this month and no report was given.

External Legislative Advisory Committee (ELAC)

Commissioner Kanoyton stated that there was no meeting in May and mentioned an upcoming Census in 2020.

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Smart Cities & Innovation Committee

Commissioner McClellan provided an update on the Smart Cities and Innovation Committee meeting. Ms. McClellan stated that electric buses and autonomous vehicles and data analytics were discussed. There is an upcoming data meeting.

Paratransit Advisory Sub-Committee (PAC)

Ms. Janice Taylor provided an update on the recent Paratransit Symposium which was well received. Ms. Taylor stated that the committee would like to see something similar more than once a year.

Ms. Taylor also provided an update on membership.

Transit Ridership Advisory Committee (TRAC)

Rodney Davis gave the report. Met May 8. Report as enclosed in the meeting package. The next meeting is scheduled for July 10th in Norfolk.

Old and New Business

Chairman Fuller formed a nominating committee which will provide a report next month. Commissioner Rowe is the chair of the committee.

Comments by Commissioners

There were no comments by Commissioners.

Adjournment

The meeting adjourned at 2:40 p.m.

TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS

______Douglas Fuller ATTEST: Chair

______Luis R. Ramos, Commission Secretary June 27, 2019

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Remarks to the Transportation District Commission of Hampton Roads, meeting in Hampton, May 23, 2019.

My name is Judith Brown, and I live at One Colley Avenue, Norfolk. I am a member of the League of Women Voters of .

After 18 months of study and writing, our League has just adopted a new Transportation Position. It includes sea level rise, land use, autonomous vehicles, transportation funding mechanisms, and a strong emphasis on public transit.

Today, as usual, I used public transit to get to this meeting. As our MAX bus (No. 3018) left the Downtown Norfolk Transit Center at 10:30, our driver learned of the I‐64 tunnel blockage. The driver, guided by the HRT system, handled masterfully the lengthy re‐routing of our bus.

Before that MAX ride, though, I had spent time in that Downtown Norfolk Transit Center. The building still looks new, and the staff were helpful, but the sidewalks and flower beds and fences are littered with trash.

Your new budget for the next year specifically does not include funding for adequate cleaning of transit centers and bus stops. And you wonder why “choice riders” do not choose to use your buses….

If this Commission cannot manage to clean up your bus transfer centers soon and keep them clean, I will ask the Board of the League of Women Voters to organize some cleaning sessions. We’ll post before and after photos. We’ll clean up your bus stations. And we’ll invite members of the press to join us.

Thank you.

TDCHR Board Meeting May 23, 2019

1 President’s Report

• Paratransit Symposium • Bus Operator Staffing • Talent Acquisition • Retention • Short- / Mid- / Long-term Mitigation Strategies • Transportation Innovation Forum – May 28, 2019 5:30-7:30pm Portsmouth Renaissance Hotel and Convention Center

2 TDCHR Board Meeting May 23, 2019

3 HAMPTON ROADS TRANSIT June 2019

THE SHIFTING LANDSCAPE OF TALENT ACQUSITION AND EMPLOYEE RETENTION IN PUBLIC TRANSIT

These are interesting times for public transportation. According to a 2016 joint analysis of BLS data (by the U.S. Departments of Transportation, Labor and Education) nearly 200,000 transit and intercity coach driving jobs are estimated to open by 2022. And nearly 72 percent of the current workforce is set to exit by the end of the year.

A “silver tsunami” retirement wave is hitting all employers - especially the transportation industry and ground transit— which includes city buses and intercity coaches—that has the highest percentage of workers over the age of 55 (35 percent) compared to the trucking, air, rail, and maritime transportation sectors. According to CityLab, an industry report cited that 63% of all transit workers are over the age of 45. Virtually all of the old transportation trades, private and public, are facing hiring struggles, from school bus systems to trucking industries.

Finding successors for the “silver tsunami” labor force is compounded by a decline in people forgoing or significantly delaying to obtain their driver’s license. A study conducted by the University of Michigan reinforces previous findings that show that much lower proportions of teens and twentysomethings today have licenses compared to their counterparts in the 1980s. About 87 percent of 19-year-olds in 1983 had their licenses, but more than 30 years later, that percentage had dropped to 69 percent. Other teen driving groups have also declined: 18-year-olds fell from 80 percent in 1983 to 60 percent in 2014 and even the proportion of Americans ages 45-69 with driver’s licenses have declined overall since 2008, following a 25-year rise.

Talent acquisition efforts are further challenged by the increase in recreational drug use and the legalization of marijuana. HRT has experienced a 50% increase in the disqualification of candidates due to a positive drug test.

Overall, the evolution of these changes in the future will potentially have major implications for the future of transportation and how we approach talent acquisition and the retention of our workforce.

To further compound the talent gap concern is a very low unemployment rate and a very competitive regional labor market. HRT is experiencing what is occurring on the national level. HAMPTON ROADS TRANSIT June 2019

To mitigate these challenges, we are continuing to implement creative, collaboration solutions – some that are unique and some that mirror successful initiatives at other transit systems. Some of these solutions include:

• The DriveNow Program • Hiring Now! on the Electronic Bus Signs • Designated a Coaching and Mentoring Manager to partner with Operators their first year on the job. • Increased onsite Job Fairs, offering evening hours • Outreach to Churches and other places of worship • Digital Marketing Campaign – implement geo-fencing to target local public-school drivers and CDL truck drivers • Extending Last Chance Final Warning Agreements in lieu of terminations (that do not involve safety or egregious work rule violations) • Retooling recruitment policies and criteria when possible • Implementing an Applicant Tracking System (ATS) that will streamline the hiring process and enhance the applicant experience

We will continue to seek creative and new ways to enhance our talent acquisition initiatives and to retain our current operators.

Sincerely,

William E. Harrell President and CEO Hampton Roads Transit Facebook Pages | 2 of 7

Facebook Publishing Behavior

POSTS, BY DAY

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Posts Sent

Publishing Metrics Totals HAMPTON ROADS Social Media Analytics TRANSIT April 2019 - May 2019 Photos 9 The number of posts you sent increased by Videos 1 FACEBOOK STATS Posts 15 8.7% April 1 – April 30, 2019 May 1 – May 31, 2019 NHRT’sotes Facebook @hrtfan HRT’s0 Facebook @hrtfan since previous date range Total fans: 12,692 Total fans: 12,719 TTotalota posts:l Po s23ts Total2 5posts: 25 Impressions: 35,785 Impressions: 38,887 Engagements: 953 Engagements: 504 Clicks: 297 Clicks: 221 People engaged: 59% female, 41% male People engaged: 59% female, 41% male Women between 35-44 most active users Women between 35-44 most active users

FFACEBOOKacebook T oTOPp Po POSTSsts, by Reactions Facebook Pages | 3 of 7

Post Reactions Comments % Users Engaged Reach

Hampton Roads Transit FaceboOoukr h Teaortps a Preo wsithts th, eb Vyir gRineiaa Bcetaicohn Csity Government, the lives that were lost, their families and everyone affected. 41 4 8.3% 770

Post (Post) May 31, 2019 10:10 pm Reactions Comments % Users Engaged Reach

Hampton Roads Transit 12 public meetings of the Transform Transit Project are happening this May and June. Two in each city HRT serves. Please join us to learn about the project and offer your input on needs and priorities for improving the HRT bus system. Click below to mark yourself as going and share the event with others. Portsmouth: https://www.facebook.com/events/2362487080665816/ Hampton: https://www.facebook.com/events/339882316728820/ Virginia Beach: https://www.facebook.com/events/279396262794806/ Newport News: https://www.facebook.com/events/295267721401952/ Chesapeake: 28 3 6.1% 1,166 https://www.facebook.com/events/429602424253593/ Norfolk: https://www.facebook.com/events/285739962365554/

(Post) May 1, 2019 10:22 am

Hampton Roads Transit Happy two-year anniversary Waterside District! Don't forget you can use any mode of transit to get there - bus, ferry or train! Still need Mother's Day plans? Stripers Waterside has a great brunch buffet. Learn more here: https://watersidedistrict.com/event/stripers-waterside-mothers-day-brunch- 24 0 4.4% 900 buffet/

Waterside celebrates two-year anniversary after rebirth (Post) May 7, 2019 1:35 pm

Hampton Roads Transit New Ikea route announced by Hampton Roads Transit 22 13 12.9% 993 (Post) May 21, 2019 11:58 am

Hampton Roads Transit The Virginia Beach City Government has decided to discontinue service to Fort Story via route 35 due to traffic safety concerns until further notice. Passengers will need to go to stops (6097 Atlantic & 81st, 1264 Atlantic & 82nd, or 6095 First Landing) in order to access the Route 35.

20 2 6% 979

(Post) May 29, 2019 8:30 am Twitter Profiles | 2 of 6

Twitter Posts & Conversations

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Sent/Received Metrics Totals The number of messages you sent increased by Tweets sent 176 HAMPTON ROADS Social Media Analytics TRANSIT April 2019 - May 2019 Direct Messages sent 0 24.8% Total Sent 176 since previous date range TWITTER STATS

April 1 – April 30, 2019 May 1 – May 31, 2019 HRT’s Twitter @gohrt_com HRT’s Twitter @gohrt_comThe number of messages you MTotalent ifollowers:ons recei v6,617ed Total followers:176 6,666 received increased by Tweets sent: 141 Tweets sent: 176 DRetweets:irect Mes 97sages received Retweets:0 103 Mentions received: 143 Mentions received: 176 23.1% TImpressions:otal Rec e90,796ived Impressions:176 119,211 since previous date range Engagements: 1,500 Engagements: 1,449 Clicks: 334 Clicks: 357 People engaged: 55% male, 45% female People engaged: 55% male, 45% female Men between 35-44 most active users Men between 35-44 most active users

Twitter Top Posts, by Responses TWITTER TOP POSTS Twitter Profiles | 3 of 6 Tweet Potential Reach Responses Clicks Retweets

gohrt_com Route 23 is now servicing IKEA in @NorfolkVA . Service run every 30 Twitterm Tinoutpes P, 9o:3s0tAsM,- 1b0:y30 RPMe.s Fporo mnosree insformation, visit: https://t.co/JGkPbYRIfi @VisitNorfolkVA @CityofVaBeach @IKEAUSA @IKEAUSANews 40,654 8 0 6 @KennyAlexander @keithparnell https://t.co/SfF5gkWIs0 Tweet (Tweet) May 20, 2019 9:28 am Potential Reach Responses Clicks Retweets

gohrt_com The Tide service has been temporarily suspended from Ft Norfolk/ EVMC to Harbor Park due to heavy Police activity in Downtown Norfolk. Buses will run from Ft Norfolk to NSU Station, but not be able to stop at any stations in the 21,494 6 0 5 Downtown Norfolk area. @NorfolkVA @cityofPortsVA https://t.co/VmlztOLYpo (Tweet) May 29, 2019 5:17 am

gohrt_com City Hall is still shutdown and The Tide service is still disrupted due to this incident. We will post as soon as we have an update. 206,590 5 0 5 (Retweet with Comment) May 29, 2019 7:35 am

gohrt_com Buses are not currently able to service the Downtown Waterside area of @NorfolkVA due to heavy Police activity. Customers are advised to board buses at the Downtown Norfolk Transit Station until further notice. 18,637 5 0 5 @NorfolkPD @AboutChesapeake @cityofPortsVA @CityofVaBeach (Tweet) May 29, 2019 5:07 am

gohrt_com Effective immediately, the City of Virginia Beach has decided to discontinue service to Fort Story due to traffic safety concerns until further notice. The Route 35 will utilize Shore Drive. For more information, 193,127 5 0 4 visit:https://t.co/CoELaiVgxr @VisitVaBch @CityofVaBeach https://t.co/6PdjCfpM9S (Tweet) May 28, 2019 1:42 pm HAMPTON ROADS Web Site Analytics TRANSIT Gohrt.com • April 2019 - May 2019

GOHRT.COM - April 2019 GOHRT.COM - May 2019

OVERVIEW OVERVIEW

Sessions 131,503 Sessions 26,970 Users 204,535 Users 41,348 Pageviews 322,887 Pageviews 66,463

DEVICE USAGE: DEVICE USAGE:

mobile 83.41% mobile 85.25% desktop 14.57% desktop 12.77% tablet 2.02% tablet 1.99%

TRAFFIC SOURCE PER SESSION TRAFFIC SOURCE PER SESSION

Organic Search 75.80% Organic Search 78.25% Direct 17.48% Direct 16.52% Referral 4.81% Referral 4.30% Email 0.49% Email 0.41% (Other) 0.73% (Other) 0.27% Social 0.69% Social 0.24%

PAGEVIEWS BY PAGE (TOP 10) PAGEVIEWS BY PAGE (TOP 10)

/index.html 42.51% /index.html 42.73% /fares/index.html 20.84% /fares/index.html 19.46% /fares/where-to-buy/index.html 15.86% /fares/where-to-buy/index.html 14.99% /services/the-tide/index.html 7.47% /services/the-tide/index.html 7.16% /route/norfolk/index.html 6.12% /route/norfolk/index.html 6.71% /route/newport-news/index.html 5.31% /route/newport-news/index.html 6.26% /route/virginia-beach/index.html 1.90% /route/virginia-beach/index.html 2.68%

STUDENT FREEDOM PASS STUDENT FREEDOM PASS

/studentfreedompass/index.html, /studentfreedo.. 11 MAY 2019 FISCAL YEAR 2019 FINANCIAL REPORT

1 OPERATING FINANCIAL STATEMENTS May 2019

FISCAL YEAR 2019 Annual Month to Date Year to Date Dollars in Thousands Budget Budget Actual Variance Budget Actual Variance Operating Revenue Passenger Revenue $ 15,160.4 $ 1,321.4 $ 1,284.4 $ (37.0) (2.8) % $ 13,879.1 $ 14,032.3 $ 153.3 1.1 % Advertising Revenue 800.0 66.7 76.4 9.7 14.6 % 733.3 964.1 230.8 31.5 % Other Transportation Revenue 2,046.7 170.6 188.9 18.4 10.8 % 1,876.1 2,073.0 196.8 10.5 % Non-Transportation Revenue 60.0 5.0 26.8 21.8 436.8 % 55.0 274.3 219.3 398.7 % Total Operating Revenue 18,067.1 1,563.7 1,576.6 13.0 0.8 % 16,543.5 17,343.7 800.2 4.8 % Non-Operating Revenue Federal Funding(1) 18,024.7 1,672.4 1,592.3 (80.1) (4.8) % 16,716.3 15,443.5 (1,272.8) (7.6) % State Funding 19,507.9 1,625.7 1,671.9 46.2 2.8 % 17,882.2 18,390.5 508.3 2.8 % Local Funding 43,288.9 3,607.4 3,607.4 (0.0) (0.0) % 39,681.5 39,404.2 (277.3) (0.7) % Total Non-Operating Revenue 80,821.5 6,905.5 6,871.6 (33.9) (0.5) % 74,280.0 73,238.3 (1,041.8) (1.4) % TOTAL REVENUE $ 98,888.6 $ 8,469.2 $ 8,448.2 $ (21.0) $ 90,823.6 $ 90,582.0 $ (241.6)

Personnel Services $ 64,163.3 $ 5,582.2 $ 5,342.8 $ 239.4 4.3 % $ 58,993.5 $ 56,936.6 $ 2,056.9 3.5 % Contract Services 8,451.6 702.9 672.8 30.0 4.3 % 7,749.8 6,905.4 844.4 10.9 % Materials & Supplies (2) 10,670.9 927.3 973.9 (46.5) (5.0) % 9,732.2 10,629.4 (897.2) (9.2) % Utilities 1,178.2 102.6 84.2 18.4 18.0 % 1,078.5 1,066.5 11.9 1.1 % Casualties & Liabilities 4,190.8 350.1 436.5 (86.4) (24.7) % 3,840.7 3,921.7 (81.0) (2.1) % Purchased Transportation 8,426.6 639.5 688.6 (49.1) (7.7) % 7,769.6 7,059.7 709.9 9.1 % Other Miscellaneous Expenses 1,807.1 164.6 181.5 (16.9) (10.3) % 1,659.2 1,828.1 (168.9) (10.2) % TOTAL EXPENSE $ 98,888.6 $ 8,469.2 $ 8,380.3 $ 88.9 $ 90,823.6 $ 88,347.5 $ 2,476.1 SURPLUS (DEFICIT) 67.9 2,234.5

1. Year to date federal 5307 funding reduced by $150, 000 and 5337 funding by $440,000. Project management grant reimbursements reduced by $610,971 YTD

2. Fuel May Budget $439,180.3 Actual $431,498.2 YTD Budget $4,947,175.8 Actual $5,592,863.2

2 OPERATING FINANCIAL STATEMENTS May 2019

3 LOCALITY CROSSWALK May 2019

AS OF MAY 31, 2019 Locality Non-Locality Consolidated REVENUE Passenger Revenue $ 13,214,671 $ 817,678 $ 14,032,349 Advertising Revenue $ 909,706 $ 54,406 $ 964,112 Other Transportation Revenue $ - $ 2,072,952 $ 2,072,952 Non-Transportation Revenue $ 88,991 $ 185,313 $ 274,304 Federal Funding (PM 5307 & 5337) $ 12,457,032 $ 1,552,302 $ 14,009,334 Project Management-Grant Reimbursement $ 1,353,258 $ 80,932 $ 1,434,190 State Funding $ 17,138,753 $ 1,251,754 $ 18,390,507 Local Funding $ 39,404,239 $ - $ 39,404,239 TOTAL REVENUE: $ 84,566,650 $ 6,015,337 $ 90,581,987

TOTAL EXPENSES: $ 83,003,293 $ 5,344,210 $ 88,347,503

BUDGET STATUS TO DATE: $ 1,563,357 $ 671,127 $ 2,234,484

4 LOCALITY YEAR END PROJECTION May 2019 FY2019 FY2019 Variance Budget Projections + / (-) REVENUE Passenger Revenue $ 15,160,429 $ 15,082,466 $ (77,963) Advertising Revenue $ 800,000 $ 1,051,759 $ 251,759 Other Transportation Revenue $ 60,000 $ 102,887 $ 42,887 Non-Transportation Revenue $ 2,046,668 $ 2,020,510 $ (26,158) Federal Funding (PM 5307 & 5337)(1) $ 15,715,320 $ 15,125,320 $ (590,000) Project Management-Grant Reimbursement $ 2,309,429 $ 1,642,922 $ (666,507) State Funding $ 19,507,857 $ 20,062,368 $ 554,511 Local Funding $ 43,288,906 $ 43,011,650 $ (277,256) TOTAL REVENUE $ 98,888,609 $ 98,099,882 $ (788,727)

EXPENSE Personnel Services $ 64,163,324 $ 63,105,859 $ 1,057,465 Services $ 8,451,632 $ 7,730,330 $ 721,302 Materials & Supplies (2) $ 10,670,944 $ 11,580,466 $ (909,522) Utilities $ 1,178,185 $ 1,166,242 $ 11,943 Casualties & Liabilities $ 4,190,819 $ 4,319,040 $ (128,221) Purchased Transportation (3) $ 8,426,586 $ 7,803,597 $ 622,989 Other Miscellaneous Expenses $ 1,807,119 $ 2,013,748 $ (206,629) TOTAL EXPENSE $ 98,888,609 $ 97,719,282 $ 1,169,327

LOCALITY SURPLUS/(DEFICIT) $ - $ 380,600 $ 380,600

1. Federal Funding: federal fixed guideway funding variance to budget $(440,000); federal PM variance to budget $(150,000) 2. Materials & Supplies: fuel budget overage $(710,800); repairs $(149,900) 3. Purchased Transportation: Paratransit positive budget variance $726,800; Ferry budget overage $(103,800)

Draft Projection 5 LOCALITY RECONCILIATION May 2019 Total Local FISCAL YEAR 2019 Annual YTD MAY 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share $ 43,288.9 $ 39,681.4 $ 39,404.1 $ (277.3) Plus: Local Farebox $ 14,546.1 $ 13,316.8 $ 13,214.7 $ (102.1) Locality Share - Sub-Total $ 57,835.0 $ 52,998.2 $ 52,618.8 $ (379.4)

Plus: Federal Aid $ 13,975.7 $ 12,978.1 $ 12,457.0 $ (521.1) State Aid $ 18,142.3 $ 16,630.5 $ 17,138.8 $ 508.3 Total Revenue Contribution $ 89,953.0 $ 82,606.8 $ 82,214.6 $ (392.2)

Operating Expenses $ 89,953.0 $ 82,606.8 $ 80,651.3 $ (1,955.5)

Budget Status to Date: $ 1,563.3

KPI's PROJECTED Total Local Farebox Recovery 16.2% 16.1% 16.4% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Share - Sub-Total 25.2% 25.1% 25.1% (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 33.6% 33.6% 33.5% Locality Operating Share $ 43,288.9 $ 43,011.6 $ (277.3) Plus: Local Farebox $ 14,546.1 $ 14,469.1 $ (77.0) Locality Share - Sub-Total $ 57,835.0 $ 57,480.7 $ (354.3)

Plus: Federal Aid $ 13,975.7 $ 13,396.3 $ (579.4) State Aid $ 18,142.3 $ 18,696.8 $ 554.5 Total Revenue Contribution $ 89,953.0 $ 89,573.8 $ (379.2)

Operating Expenses $ 89,953.0 $ 89,193.2 $ (759.8)

Year End Projection: $ 380.6

6 LOCALITY RECONCILIATION - CHESAPEAKE May 2019 Chesapeake FISCAL YEAR 2019 Annual YTD MAY 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share $ 2,510.4 $ 2,301.2 $ 2,285.7 $ (15.5) Plus: Local Farebox $ 746.9 $ 683.8 $ 690.3 $ 6.5 Locality Share - Sub-Total $ 3,257.3 $ 2,985.0 $ 2,976.0 $ (9.0)

Plus: Federal Aid $ 888.7 $ 825.3 $ 784.9 $ (40.4) State Aid $ 1,015.0 $ 930.4 $ 943.4 $ 13.0 Total Revenue Contribution $ 5,161.0 $ 4,740.7 $ 4,704.3 $ (36.4)

Operating Expenses $ 5,161.0 $ 4,740.7 $ 4,564.1 $ (176.6)

Budget Status to Date: $ 140.2

KPI's PROJECTED Chesapeake Farebox Recovery 14.5% 14.4% 15.1% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Share - Sub-Total 22.9% 22.9% 23.2% (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 29.8% 29.7% 30.2% Locality Operating Share $ 2,510.4 $ 2,494.9 $ (15.5) Plus: Local Farebox $ 746.9 $ 754.1 $ 7.2 Locality Share - Sub-Total $ 3,257.3 $ 3,249.0 $ (8.3)

Plus: Federal Aid $ 888.7 $ 840.8 $ (47.9) State Aid $ 1,015.0 $ 1,025.7 $ 10.7 Total Revenue Contribution $ 5,161.0 $ 5,115.5 $ (45.5)

Operating Expenses $ 5,161.0 $ 5,028.7 $ (132.3)

Year End Projection: $ 86.8

7 LOCALITY RECONCILIATION – NEWPORT NEWS May 2019 Newport News FISCAL YEAR 2019 Annual YTD MAY 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share $ 7,220.0 $ 6,618.3 $ 6,570.4 $ (47.9) Plus: Local Farebox $ 2,473.1 $ 2,264.1 $ 2,341.2 $ 77.1 Locality Share - Sub-Total $ 9,693.1 $ 8,882.4 $ 8,911.6 $ 29.2

Plus: Federal Aid $ 2,697.4 $ 2,504.8 $ 2,405.4 $ (99.4) State Aid $ 3,132.1 $ 2,871.1 $ 2,966.5 $ 95.4 Total Revenue Contribution $ 15,522.6 $ 14,258.3 $ 14,283.5 $ 25.2

Operating Expenses $ 15,522.6 $ 14,258.3 $ 13,952.4 $ (305.9)

Budget Status to Date: $ 331.1

KPI's PROJECTED Newport News Farebox Recovery 15.9% 15.9% 16.8% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Share - Sub-Total 25.5% 25.5% 26.3% (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 34.3% 34.2% 35.6% Locality Operating Share $ 7,220.0 $ 7,172.1 $ (47.9) Plus: Local Farebox $ 2,473.1 $ 2,557.3 $ 84.2 Locality Share - Sub-Total $ 9,693.1 $ 9,729.4 $ 36.3

Plus: Federal Aid $ 2,697.4 $ 2,570.2 $ (127.2) State Aid $ 3,132.1 $ 3,222.6 $ 90.5 Total Revenue Contribution $ 15,522.6 $ 15,522.2 $ (0.4)

Operating Expenses $ 15,522.6 $ 15,366.7 $ (155.9)

Year End Projection: $ 155.5

8 LOCALITY RECONCILIATION - HAMPTON May 2019 Hampton FISCAL YEAR 2019 Annual YTD MAY 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share $ 4,488.8 $ 4,114.7 $ 4,085.7 $ (29.0) Plus: Local Farebox $ 1,442.4 $ 1,320.5 $ 1,295.7 $ (24.8) Locality Share - Sub-Total $ 5,931.2 $ 5,435.2 $ 5,381.4 $ (53.8)

Plus: Federal Aid $ 1,652.1 $ 1,534.2 $ 1,464.1 $ (70.1) State Aid $ 1,897.6 $ 1,739.5 $ 1,777.6 $ 38.1 Total Revenue Contribution $ 9,480.9 $ 8,708.9 $ 8,623.1 $ (85.8)

Operating Expenses $ 9,480.9 $ 8,708.9 $ 8,435.2 $ (273.7)

Budget Status to Date: $ 187.9

KPI's PROJECTED Hampton Farebox Recovery 15.2% 15.2% 15.4% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Share - Sub-Total 24.3% 24.3% 24.1% (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 32.1% 32.1% 31.7% Locality Operating Share $ 4,488.8 $ 4,459.8 $ (29.0) Plus: Local Farebox $ 1,442.4 $ 1,415.3 $ (27.1) Locality Share - Sub-Total $ 5,931.2 $ 5,875.1 $ (56.1)

Plus: Federal Aid $ 1,652.1 $ 1,567.5 $ (84.6) State Aid $ 1,897.6 $ 1,932.7 $ 35.1 Total Revenue Contribution $ 9,480.9 $ 9,375.3 $ (105.6)

Operating Expenses $ 9,480.9 $ 9,296.7 $ (184.2)

Year End Projection: $ 78.6

9 LOCALITY RECONCILIATION - NORFOLK May 2019 Norfolk FISCAL YEAR 2019 Annual YTD MAY 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share $ 19,243.1 $ 17,639.5 $ 17,518.3 $ (121.2) Plus: Local Farebox $ 6,702.8 $ 6,136.3 $ 6,132.1 $ (4.2) Locality Share - Sub-Total $ 25,945.9 $ 23,775.8 $ 23,650.4 $ (125.4)

Plus: Federal Aid $ 5,128.5 $ 4,762.5 $ 4,529.4 $ (233.1) State Aid $ 7,930.1 $ 7,269.2 $ 7,526.4 $ 257.2 Total Revenue Contribution $ 39,004.5 $ 35,807.5 $ 35,706.2 $ (101.3)

Operating Expenses $ 39,004.5 $ 35,807.5 $ 35,113.7 $ (693.8)

Budget Status to Date: $ 592.5

KPI's PROJECTED Norfolk Farebox Recovery 17.2% 17.1% 17.5% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Share - Sub-Total 25.8% 25.8% 25.9% (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 34.8% 34.8% 35.0% Locality Operating Share $ 19,243.1 $ 19,121.9 $ (121.2) Plus: Local Farebox $ 6,702.8 $ 6,698.2 $ (4.6) Locality Share - Sub-Total $ 25,945.9 $ 25,820.1 $ (125.8)

Plus: Federal Aid $ 5,128.5 $ 4,841.4 $ (287.1) State Aid $ 7,930.1 $ 8,157.7 $ 227.6 Total Revenue Contribution $ 39,004.5 $ 38,819.2 $ (185.3)

Operating Expenses $ 39,004.5 $ 38,589.1 $ (415.4)

Year End Projection: $ 230.1

10 LOCALITY RECONCILIATION - PORTSMOUTH May 2019 Portsmouth FISCAL YEAR 2019 Annual YTD MAY 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share $ 2,773.1 $ 2,542.0 $ 2,524.4 $ (17.6) Plus: Local Farebox $ 921.6 $ 843.7 $ 813.5 $ (30.2) Locality Share - Sub-Total $ 3,694.7 $ 3,385.7 $ 3,337.9 $ (47.8)

Plus: Federal Aid $ 988.7 $ 918.1 $ 950.1 $ 32.0 State Aid $ 1,152.9 $ 1,056.9 $ 1,120.5 $ 63.6 Total Revenue Contribution $ 5,836.3 $ 5,360.7 $ 5,408.5 $ 47.8

Operating Expenses $ 5,836.3 $ 5,360.7 $ 5,385.6 $ 24.9

Budget Status to Date: $ 22.9

KPI's PROJECTED Portsmouth Farebox Recovery 15.8% 15.7% 15.1% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Share - Sub-Total 24.9% 24.9% 24.4% (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 33.2% 33.2% 32.2% Locality Operating Share $ 2,773.1 $ 2,755.5 $ (17.6) Plus: Local Farebox $ 921.6 $ 888.6 $ (33.0) Locality Share - Sub-Total $ 3,694.7 $ 3,644.1 $ (50.6)

Plus: Federal Aid $ 988.7 $ 1,021.8 $ 33.1 State Aid $ 1,152.9 $ 1,218.5 $ 65.6 Total Revenue Contribution $ 5,836.3 $ 5,884.4 $ 48.1

Operating Expenses $ 5,836.3 $ 5,936.0 $ 99.7

Year End Projection: $ (51.6)

11 LOCALITY RECONCILIATION - VA BEACH May 2019 Virginia Beach FISCAL YEAR 2019 Annual YTD MAY 2019 (Dollars in Thousands) Budget Budget Actual Variance Locality Operating Share $ 7,053.5 $ 6,465.7 $ 6,419.6 $ (46.1) Plus: Local Farebox $ 2,259.3 $ 2,068.4 $ 1,941.9 $ (126.5) Locality Share - Sub-Total $ 9,312.8 $ 8,534.1 $ 8,361.5 $ (172.6)

Plus: Federal Aid $ 2,620.3 $ 2,433.2 $ 2,323.1 $ (110.1) State Aid $ 3,014.6 $ 2,763.4 $ 2,804.4 $ 41.0 Total Revenue Contribution $ 14,947.7 $ 13,730.7 $ 13,489.0 $ (241.7)

Operating Expenses $ 14,947.7 $ 13,730.7 $ 13,200.3 $ (530.4)

Budget Status to Date: $ 288.7

KPI's PROJECTED Virginia Beach Farebox Recovery 15.1% 15.1% 14.7% FISCAL YEAR 2019 PROJECTED FY19 Farebox as a % of Locality Share - Sub-Total 24.3% 24.2% 23.2% (Dollars in Thousands) Budget Actual Variance Farebox as a % of Locality Operating Share 32.0% 32.0% 30.2% Locality Operating Share $ 7,053.5 $ 7,007.4 $ (46.1) Plus: Local Farebox $ 2,259.3 $ 2,155.6 $ (103.7) Locality Share - Sub-Total $ 9,312.8 $ 9,163.0 $ (149.8)

Plus: Federal Aid $ 2,620.3 $ 2,554.6 $ (65.7) State Aid $ 3,014.6 $ 3,139.6 $ 125.0 Total Revenue Contribution $ 14,947.7 $ 14,857.2 $ (90.5)

Operating Expenses $ 14,947.7 $ 14,976.0 $ 28.3

Year End Projection: $ (118.8)

12 Draft Environmental Impact Statement for High Capacity Transit Price: $4,811,953 Contract No: 19-00012 Title: Extension to Naval Station Norfolk Term: 30 Mos. (East Side)

Acquisition Description: Enter into a contract with a qualified Consultant to prepare a Draft Environmental Impact Statement (DEIS) and ancillary deliverables for high capacity transit on the east side of the City of Norfolk serving Naval Station Norfolk.

Background: Hampton Roads Transit (HRT), in coordination with the City of Norfolk and the Hampton Roads region, have identified a need for high capacity transit mobility and connectivity from system to Naval Station Norfolk. The intended purpose of this project is to evaluate reasonable alternatives in preparation for, and the selection of, a locally preferred alternative (LPA) to advance into the Federal Transit Administration (FTA) Project Development process under the Capital Investment Grants (CIG) Program. The DEIS will provide a full and open evaluation of environmental issues and alternatives, and inform decisionmakers and the public of reasonable alternatives that could avoid or minimize adverse impacts, and enhance the quality of the environment. This project will focus on evaluating, and ultimately identifying, a reasonable alternative and fixed guideway mode to implement high capacity transit on the east side of the City that can be advanced as the “Build” Alternative for the DEIS under the National Environmental Policy Act (NEPA). The work effort shall also include an approximately ten percent (10%) conceptual level of design that shall support decision-making for the locally preferred alternative.

Contract Approach: A Request for Proposals was issued on March 20, 2019. Four (4) proposals were received on April 29, 2019 from the following firms:

 AECOM Technical Services, Inc. (AECOM)  HDR Engineering, Inc. (HDR)  Michael Baker – STV Transit Joint Venture (MB-STV)  RK&K, Inc.

Upon review and evaluation of the technical proposals, three (3) firms were rated best to meet the Scope of Work (SOW) requirements. The three (3) firms, AECOM, HDR and MB-STV were invited to discuss their proposals and provide technical clarifications on their approach to the SOW.

At the conclusion of discussions, negotiations were held with HDR and MB-STV for the purpose of a possible award, based on the firms’ strong technical qualifications and information presented during the presentations regarding their overall proposed project approach. Negotiations focused on reducing their proposed pricing, reallocating proposed task hours and clarifying miscellaneous scope items. At the conclusion of negotiations, Best and Final Offers (BAFOs) were requested.

Draft Environmental Impact Statement for High Capacity Transit Price: $4,811,953 Contract No: 19-00012 Title: Extension to Naval Station Norfolk Term: 30 Mos. (East Side)

After an analysis of the BAFOs received, HRT Staff determined that MB-STV’s proposal provided the best value to HRT based on a combination of technical capability and price. As a result of a price analysis conducted and the fact that pricing was obtained in a competitive environment, MB-STV’s BAFO is deemed fair and reasonable. A contractor responsibility review confirmed that MB-STV is both technically and financially capable to perform the work.

MB is headquartered in Pittsburgh, PA and has successfully completed similar work for the Virginia Department of Rail and Public Transportation in Richmond, VA; the Virginia Department of Transportation; and, the Connecticut Department of Transportation.

STV is headquartered in Douglassville, PA and has successfully completed similar work for the Charlotte Area Transit System in Charlotte, NC; the Virginia Department of Transportation; and, the Maryland Transit Administration in Baltimore, MD. STV has also completed similar work for HRT satisfactorily.

The Contract period of performance is thirty (30) months.

A DBE goal of 8% was established for this solicitation and MB-STV has committed to 8% DBE participation.

Cost/Funding: This contract will be funded by grant funds.

Project Manager: Jamie Jackson, Director of Transit Development

Contracting Officer: Sonya Luther, Director of Procurement

Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Michael Baker – STV Transit Joint Venture to prepare a Draft Environmental Impact Statement and ancillary deliverables for high capacity transit on the east side of the City of Norfolk serving Naval Station Norfolk in the not-to-exceed amount of $4,811,953.

Draft Environmental Impact Statement for High Capacity Transit Price: $4,811,953 Contract No: 19-00012 Title: Extension to Naval Station Norfolk Term: 30 Mos. (East Side)

SOLICITATION RESULTS

BEST AND FINAL OFFEROR OFFER OFFER Michael Baker – STV Transit Joint Venture $4,912,428 $4,811,953 RK&K, Inc. $4,965,277 N/A HDR Engineering, Inc. $5,649,823 $5,688,164 AECOM Technical Services, Inc. $6,670,197 N/A

Base Year Light Rail Vehicle Body Price: $47,505.40 Contract No: 19-00013 Title: Repair Services Option Pricing: $99,460.37 w/2 (Renewal) 1-yr Options

Acquisition Description: Enter into a sole source renewal contract with Bay Custom, Inc. to provide routine and emergency on-site Light Rail Vehicle (LRV) body repair services on a Task Order (TO) basis.

Background: Hampton Roads Transit (HRT) currently owns and maintains nine (9) LRVs. The body skin and panels of the vehicles are painted composites with graphic decals that are subjected to numerous incidents ranging from environmental causes to collisions that require panel and body repairs. As a result, under the terms of this agreement, the Contractor is required to have expertise in composite painting, decals, fiberglass, and fiber reinforced plastics. Bay Custom, Inc. is the only company in Southeast Virginia with experience performing this kind of work on LRVs. As the incumbent, Bay Custom, Inc. is very familiar with HRT’s LRV body paint, finishing systems and work environment.

Contract Approach: FTA and Virginia Public Procurement Act guidelines allow non-competitive procurements when only one source is practicably available, and the award of a contract is infeasible under small purchase procedures, sealed bids, or competitive proposals. Due to the specific requirements of this solicitation, full and open competition was not a feasible method of Procurement. Sole Source procurements are accomplished through solicitation and acceptance of a proposal from only one source. Bay Custom, Inc. has been the sole respondent every time HRT has issued a competitive solicitation for these services.

A solicitation was issued on April 12, 2019 and Bay Custom, Inc. provided a responsive proposal on May 4, 2019 in the amount of $146,965.77. The Price Schedule required the Contractor to provide labor rates and unit prices for various services HRT may require during the contract term.

Based on a price analysis performed utilizing the independent cost estimate and historical data, Bay Custom, Inc.’s proposed price is deemed fair and reasonable. The proposed total price is approximately 2.4% higher than the total price for the current Contract. A contractor responsibility review confirmed that Bay Custom is both technically and financially capable to perform the work.

Bay Custom, Inc. is based in Hampton, VA and has provided similar services for the City of Hampton and Virginia Natural Gas. Bay Custom, Inc. has also provided LRV body repair services to HRT satisfactorily since the inception of the Light Rail Transit System in 2011.

The period of performance for this contract is one (1) base year, with two (2) additional one-year options.

No DBE goal was established for this solicitation.

Base Year Light Rail Vehicle Body Price: $47,505.40 Contract No: 19-00013 Title: Repair Services Option Pricing: $99,460.37 w/2 (Renewal) 1-yr Options

Cost/Funding: This contract will be funded with operating funds.

Project Manager: Wayne Groover, Senior Manager of Rail Vehicle Maintenance and Rail Materials

Contracting Officer: Jason Petruska, Contract Specialist

Recommendation: It is respectfully recommended that the Commission approve the award of a sole source Contract to Bay Custom, Inc. to perform light rail vehicle body repair services in the not-to-exceed amount of $146,965.77 over a three-year term.

SOLICITATION RESULTS

Bay Custom, Inc.

Base Year 1 Option Year 1 Option Year 2 Total

$47,505.40 $47,980.67 $51,479.70 $146,965.77

Light Rail Vehicle Door Control Purchase Order No.: 81093 Title: Price: $318,337.92 Units

Acquisition Description: Award a Purchase Order (PO) for a vendor to provide Door Control Units (DCUs) for HRT’s Light Rail Vehicles (LRV’s).

Background: HRT currently owns and operates nine (9) LRVs. Each LRV is equipped with eight (8) double leaf sliding door assemblies. Each of the door assemblies have a dedicated DCU with an internal microcomputer. The DCU controls an overhead door operator assembly that utilizes an electric motor to drive the mechanism that physically transports the doors from open to close and vice versa. The LRV’s have all surpassed 300,000 miles and are over eight (8) years old. The DCUs currently fitted on the LRVs have reached the end of their useful life and are being replaced to maintain the door operating system in a state of good repair.

Contract Approach: A Request for Quote (RFQ) was issued on April 18, 2019. Two (2) quotes was received on May 17, 2019 from Knorr Brake Company (Knorr) and Siemens Mobility.

After review and evaluation of the quote received, HRT staff determined that Knorr provided the best value to HRT; and, the firm is responsive (in compliance with submittal requirements) and responsible (capable to perform) and therefore eligible for award.

Based on a price analysis performed, and the fact that pricing was obtained in a competitive environment, Knorr’s quote is deemed fair and reasonable. A contractor responsibility review performed confirmed that Knorr is technically and financially capable to provide the requested items.

Knorr is headquartered in Westminster, MD and has been a provider for rail and transit authorities for over one hundred and ten (110) years. Knorr has also provided materials and parts to HRT satisfactorily.

Cost/Funding: This Purchase Order will be funded by grant funds.

Project Manager: Wayne Groover, Senior Manager of Rail Vehicle Maintenance and Rail Materials

Contracting Officer: Saidat Salaam, Buyer II

Recommendation: It is respectfully recommended that the Commission approve the award of a Purchase Order to Knorr Brake Company to provide Light Rail Vehicle Door Control Units for the State of Good Repair maintenance of HRT’s LRVs in the total amount of $318.337.92.

Light Rail Vehicle Door Control Purchase Order No.: 81093 Title: Price: $318,337.92 Units

SOLICITATION RESULTS

OFFEROR OFFER Knorr Brake Company $318,337.92 Siemens Mobility $380,520.00

Base Year Price: $28,000 Mechanics’ Tool Supply Contract No: 19-00015 Title: Option Pricing: $112,000 w/4-1 yr. Services options

Acquisition Description: Enter into a contract with a qualified Contractor to provide tool supply services for approximately seventy (70) mechanics on an as needed basis.

Background: Hampton Roads Transit (HRT) is required to provide an annual tool allowance of $400 to eligible mechanics each year. Under the terms of this agreement, the Contractor shall provide professional, quality tools designated for the automotive industry in form, fit, function and metallurgical composition. The Contractor shall visit HRT’s Norfolk and Hampton Bus Maintenance facilities on a weekly basis to secure new orders and deliver tools to eligible mechanics in accordance with a pre-determined schedule; and, are responsible for all labor, materials, equipment and transportation necessary for the provision of the required tools.

Contract Approach: An Invitation for Bids was issued April 18, 2019. Three (3) bids were received on May 23, 2019 from the following firms:

 Fastenal Company  KME Costello LLC  Tidewater Fleet Supply

Bidders were required to provide unit prices for a list of various tools HRT anticipates its mechanics will need during the life of the contract. After an evaluation of the bids received, HRT staff determined that Tidewater Fleet Supply was the lowest responsive (in compliance with submittal requirements) and responsible (capable to perform) bidder; and, is therefore eligible for award.

Tidewater Fleet Supply’s unit bid prices are deemed fair and reasonable based on a price analysis performed utilizing historical data, and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review confirmed that Tidewater Fleet Supply is technically and financially capable to perform the work.

Tidewater Fleet Supply is located in Norfolk, VA and provides similar services for the City of Portsmouth, the City of Virginia Beach and Chesapeake Public Schools.

The period of performance for this Contract is one (1) base year, with four (4) additional one-year options.

No DBE Goal was assigned for this solicitation.

Base Year Price: $28,000 Mechanics’ Tool Supply Contract No: 19-00015 Title: Option Pricing: $112,000 w/4-1 yr. Services options

Cost/Funding: This Contract will be funded with Operating Funds.

Project Manager: Don Shea, Warranty Administrator

Contracting Officer: Jason Petruska, Contract Specialist

Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Tidewater Fleet Supply to provide tool supply services for HRT’s mechanics in the not- to-exceed amount of $140,000 over a five-year period.