Rosen Reveal June 2014
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C E L E B R A T I N G F O U R D E C A D E S O F 40HOSPITALITY HARRIS ROSEN The Passion That Started It All CULINARY ADVENTURES A Wealth of Dining Options ROSEN HOTELS & RESORTS 40 years of passion CONGRATULATIONS, MR. ROSEN! Congratulations on more than 40 amazing years as a leader and pioneer in the hospitality industry. In this time, you have built so much more than world-class accommodations — you have set a new standard of passion. A passion for exceptional service and impeccable planning. A passion for community and history. And a passion for inspiration. You have embodied in us the Pillars of Our Strength, inspiring in us the desire to constantly deliver incredible guest experiences. You have taught us that serving others is one of the greatest gifts we can give. And that our culture of service excellence can truly be a refl ection of our collective human spirit. From everyone at the Rosen Hotels & Resorts family, thank you for your continued support, encouragement and inspiration. We look forward to serving our guests as only you would, for many years to come. CUSRR_140600_ADS.indd14-RSY-005 ROSEN REVEAL 2 AD - CONGRATS.indd 1 5/29/146/5/14 2:28 1:50:44 PM PM CUSRR_140600_ADS.indd 1 6/2/14 4:04:48 PM ROSEN REVEAL Contents 2014-2015 WELCOME STAFF STORIES 6 Owner’s Letter 22 What Rosen Hotels A note from Harris Rosen. Means to Me Members of our hotel family share IN THE SPOTLIGHT their thoughts on working with 8 Change Makers Rosen Hotels & Resorts. C ELEB R A T I N G F O R T Y Y E A R S Leaders and luminaries convene at ROSEN HOTELS Rosen Hotels & Resorts. HISTORY 40 24 Rosen on the Rise BEHIND THE SCENES Explore our 40-year story in this 10 Rosen by the Numbers historical timeline. Discover 40 fun and fascinating facts about our hotels, our staff and GOLF our president. 28 Tee Time at PROFILE Shingle Creek From first-timers to seasoned pros, 12 Building a Dream ON THE COVER golfers enjoy an unsurpassed Harris Rosen reflects on his climb Harris Rosen holds a ruby, experience at this course. from humble beginnings to the top the symbol of the hotel’s 40th anniversary, in this photo by of the hotel industry ladder and Roberto Gonzalez. discusses why philanthropy is the key to meaningful success. 2 ROSEN REVEAL CUSRR_140600_TOC_mast.indd 2 6/10/14 12:54:40 PM PASSIONATE ABOUT LUXURY. Unmatched in grandeur and unsurpassed in natural beauty, Rosen Shingle Creek is more than a premier hotel — it is a 230-acre escape. We defy typical and embrace the extraordinary. We respect our roots and anticipate what lies ahead. Because we are more than the luxury hotel you expect. We are the luxury hotel you deserve. For meeting requests, please email [email protected] t3PTFO4IJOHMF$SFFLDPN 14-RSY-005 2014 ROSEN REVEAL ADS.indd 1 6/2/14 9:57 AM CSURR_140600_RosenCUSRR_140600_ADS.indd Golfhotel.indd 3 1 6/10/146/10/14 12:28:49 8:50:26 AMPM ROSEN HOTELS MVP ADVERTISING & RESORTS & CIRCULATION President & COO Group Publisher Harris Rosen Mark Reid Chief Financial Officer Regional Publisher Frank Santos Jim Wray Vice President, Regional Vice President Sales & Marketing Rick Mollineaux Contents Business Administrator Leslie Menichini Shelonda West Rosen Shingle Creek General Manager MVP CREATIVE Dan Giordano Chief Creative Officer Director of Sales Haines Wilkerson Katie Bellas Design Director Rosen Centre Jane Frey General Manager Photography Director Phil Caronia Susan Strayer Director of Sales Regional Editorial Director & Marketing Margaret Martin Todd Frappier Art Director Rosen Plaza Michelle Theis General Manager Contributing Writers Gary Hudson Joseph Hayes Director of Sales Scott Kauffman & Marketing Contributing Photographers Victoria Hall Hancel Deaton Deatrick Public Relations Phelan Ebenhach Mary Deatrick Roberto Gonzalez Dan Higgins Photography CONTENT DIRECTION Greg Johnston Leslie Menichini Norma Molina Mary Deatrick MVP PRODUCTION A special thanks to Director of Production 34 Rosen Hotels & Resorts Kristine Miller associates whose heart and Product Manager commitment to the Jasond Fernandez REJUVENATION LOCAL COLOR company provided the Retouching stories we are able to share Jerry Hartman 30 The Pleasures of 42 40 Adventures in in this magazine. MVP MANUFACTURING Pampering the City Beautiful MVP CUSTOM & TECHNOLOGY Relax and rejuvenate at Orlando and its environs are ripe PUBLICATIONS Director of Manufacturing The Spa at Rosen Centre or for exploration—find out where to EXECUTIVE Donald Horton President Technical Operations The Spa at Shingle Creek. go, what to do and what to see. Manager Donna W. Kessler Tony Thorne-Booth Vice President of Operations HEALTHY LIVING ART SCENE Angela E. Allen 32 The Road to Wellness 46 Rosen Holidays The new Rosen Medical Center, It’s always a celebration at Rosen MORRIS VISITOR publications MVP | Orlando A Place for Healing and Hotels & Resorts, but especially 801 N. Magnolia Ave., Ste. 201, Wellness, is a model for the during the holidays. Orlando, FL 32803 future of healthcare. 407.852.4010, 407.852.4060 (fax) For advertising information, email [email protected] STYLE ON THE TABLE MORRIS Communications 48 Art at Rosen Chairman & CEO 34 An Epicure’s Journey From caricatures to sculptures William S. Morris III Take a culinary tour through Rosen to paintings, art abounds at President William S. Morris IV Hotels & Resorts’ distinctive eat- our hotels. eries and learn the stories behind Rosen Reveal is produced by Morris Visitor Publications (MVP), their names. ASSOCIATE RECOGNITION a division of Morris Communications, Co., LLC. 725 Broad St., Augusta, GA 30901. 56 The True Gems Copyright© 2014-2015 by Morris Visitor Publications. All rights reserved. This publication may not be reproduced or transmitted in any form or by any means, in whole or in part, without the express of Rosen prior written permission of the publisher. The publisher assumes no responsibility to any party for the content of any advertisement in this A tribute to those associates who publication, including any errors and omissions therein. By placing an order for an advertisement, the advertiser agrees to indemnify the have been with Rosen Hotels & publisher against any claims relating to the advertisement. Resorts for 20 years or more. Printed in the United States 4 ROSEN REVEAL CUSRR_140600_TOC_mast.indd 4 6/10/14 12:54:44 PM PASSIONATE ABOUT CONNECTIONS. We are the center of style, the center of sophistication, the center of energy. At Rosen Centre Hotel, we are truly in the middle of everything — minutes from world-famous attractions and just a skybridge away from the spacious Orange County Convention Center. Some may consider this an amenity. We deem it an essential. And we are pleased to be your connection to everything Orlando. For meeting requests, please email [email protected] t3PTFO$FOUSFDPN CUSRR_140600_ADS.indd 5 6/9/14 1:02:47 PM CSURR_140600_Rosen14-RSY-005 2014 ROSEN Center.indd REVEAL ADS.indd 1 2 6/6/146/2/14 2:28:46 9:58 PMAM WELCOME A LETTER FROM THE PRESIDENT WHETHER THIS IS your first visit will enable our associates to enjoy to Rosen Hotels & Resorts or if we long and healthy lives. have had the privilege of hosting you For the past 20 years, we at Rosen in the past, we sincerely thank you Hotels & Resorts have been intimate- for selecting us as your home away ly involved in providing assistance from home. We realize that there are to Haiti. We are currently engaged in many choices in Orlando and we are a very exciting initiative building a very appreciative that you have cho- village for our Haitian brothers and sen one of our hotels. Our primary sisters, where they will be able to live goal at Rosen Hotels & Resorts is, and work to support their families. of course, to provide our guests with Finally, I hope you will enjoy the very best in service and accom- reading my personal story. Growing modations. It is with this in mind up on the Lower East Side of New that we wish to share with you some York City, I learned from my immi- additional information about our grant grandparents that hard work, company through our annual maga- In this 40th anniver- perseverance, respect for others and zine, Rosen Reveal. sary commemorative a philosophy of remaining free of In this 40th anniversary commem- debt must be the foundation upon orative issue, we celebrate four incred- issue, we celebrate which we live our lives. In addition, ible decades of hospitality. You will four incredible you will see mentions throughout learn about our history and read sto- the magazine of the Tangelo Park ries from some of our associates about decades of hospitality. Program, an educational scholar- what working with us means to them. ship initiative created 20 years ago, You will also learn more about our uniquely themed which I am most passionate about. This program provides a restaurants and discover many of Orlando’s wonderful free preschool education for every two-, three- and four-year- amenities, including our world-class arts and entertainment old in the Tangelo Park neighborhood, and a full scholarship venues. You will also discover that our company takes great to include tuition, room, board, travel and books for every pride in the relationships we have with our associates, many Tangelo Park high school graduate who is accepted to a Flori- of whom have been with us for 20 years or more; this issue da public college, community college or vocational school. includes a tribute to these true gems of Rosen. Our primary We are a relatively small, independent hotel company that core beliefs are to embrace our community while also respect- prides itself on being responsive to the ever-changing needs of ing the environment.