COMMITTED TO EXCEEDING EXPECTATIONS ANNUAL REPORT 2017 Dear Friends, I am pleased to share the 2017 annual report for Circle Health and Lowell General Hospital. As I re ect back on 2017, I could not be more proud of the many ways our team has exceeded expectations and made a positive 2 A letter from the Chief impact on the health and well-being of those we serve – Executive Offi cer both within the walls of the hospital and beyond. From our renowned physicians and clinicians who continue to do ground- 3 Circle Health at a Glance breaking work locally in areas like cancer care, intensive care, pathology, and 4-5 Circle Health Leadership surgical services to our team’s community-focused outreach to address the 6-7 Addressing Serious most pressing public health issues like addiction, hunger, behavioral health Illness through and access to care, Circle Health is leading the way and making a powerful di erence in the lives of those who live, work and learn in our region. Conversations Our team’s commitment truly helps extend our reach beyond what many 8-9 Paramedics Bring may consider the traditional boundaries of healthcare. Whether it is our Quality Care paramedics providing life-saving care at more than 9,000 calls out in the into Community  eld, our community outreach professionals connecting those struggling 10-13 Community Benefi t with addiction with much needed resources, Circle Health continues to improve the way healthcare is delivered in our region. 14-15 Police Partnership Provides Boost In 2017, our community came together in truly inspirational ways. Over for Tewksbury 5,000 people joined the  ght to raise a historic $1 million for Lowell General Hospital’s TeamWalk for CancerCare – a cause dedicated to 16-17 Making and Impact making the battle easier for those of our friends and neighbors  ghting Across Greater Lowell cancer.  e Circle Health Ball for Community Health Initiatives 18-21 Our Community generated funding for grants that will make a direct impact on some of the of Physicians region’s pressing health issues. And together, our sta and the community at large raised more than $150,000 for the 2017 Sun Santa basket ra e, 22-23 Rick Hanson: A Legacy making the holidays brighter for countless families in our area. of Leadership As I look ahead, this commitment to exceeding expectations will only 24-27 Thank You to Lowell grow stronger. While Circle Health and Lowell General Hospital are not General Hospital’s immune to the many challenges and uncertainty facing the healthcare Generous Donors industry, we will remain focused on ensuring that we have a strong and 28-29 Signature Events sustainable hospital and health system that provides the highest quality care to those we serve.  is is a responsibility that every member of 30 Lowell General the Circle Health team holds sacred, and we will continue to keep our Hospital Auxiliary promise to provide Complete connected care to our patients and their 31 2017 Lowell General families at the heart of everything we do. Hospital Highlights On behalf of the entire Circle Health team, thank you for your support and entrusting us with your healthcare needs. We look forward to each and every opportunity to exceed your expectations in the months and years ahead. Sincerely,

Joseph A. White President and Chief Executive O cer

2 Circle Health at a Glance

14 4,350 715 Top Docs as chosen by Employees committed to Talented primary care Boston Magazine Complete connected care physicians and specialists

9,000 Paramedic calls answered 150,000 each year Patient contacts for emergency, inpatient, home care and health center services

Patient Highlights

FY17 FY16 FY17 FY16

Patient discharges 22,145 21,848 Laboratory procedures 1,914,585 1,904,823 Patients days of care provided 89,438 85,777 Surgical procedures 14,584 14,588 Average leanth of stay (in days) 4.05 3.93 Radiation therapy procedures 12,660 12,559 Births 2,269 2,329 Emergency services 98,546 99,676 Diagnosit imaging procedures 262,549 268,721 Outpatient clinic visits 81,939 79,213

3 2017 Circle Health Leadership

Circle Health Board Board of Governors Raymond Anstiss, Jr. Clementine Alexis Mark Gilchrist, MD Kimberly Oberhauser Gary Campbell Arthur C. Anton, Jr. Eric P. Hanson Nels Palm John Carson, PhD Arthur C. Anton, Sr. Rick D. Hess Margaret Palm Jack Clancy Michael Athanasoulas, DDS James B. Hogan Susan Pasanen Mark S. Cochran Robert Audet Terry Howard, MD Ginger B. Pearson Shamim A. Dahod, MD Mary Bennett Alison E. Kalman John H. Pearson, Jr. Michael P. Dubuque David J. Berman, MD Wendy A. LaBate Lincoln N. Pinsky, MD G.K. Dwarakanath, MD Richard Birkhead, MD Arthur Lauretano, MD Kathleen M. Plath William Galvin, MD Richard E. Bolton, Jr. George B. Leahey John Power Rick W. Hanson Edith W. Burger Paula Leavitt Roopa Reddy, MD Bopha Malone John Carson, PhD Deborah Lemos Michael Reilly Daniel Mansur Brian Chapman Nathan MacDonald, MD Peter D. Roman, MD George Meltsakos, MD Lynn Le Marie Chaput Tarina Mansur James C. Shannon, III Tushar Patel John P. Chemaly William Martin, Jr. Scott A. Sigman, MD Luis M. Pedroso Jack Clancy Jean R. McCaffery Neelam Sihag, MD Naomi Prendergast Mark S. Cochran Shortie McKinney Brian J. Stafford Bruce T. Robinson David T. Daly Martin T. Meehan John C. Thibault David E. Wallace George L. Duncan Carrie Meikle Kendall M. Wallace Ryan C. Dunn James Milinazzo Drew Weber Karen Fortune, MD Jacqueline F. Moloney Stuart Weisfeldt, MD Michael W. Gallagher, Atty. Steven Normandin Abdul Ghaffer, MD Jack O’Connor

Officers Senior Leaders Gary Campbell Joseph A. White Geraldine Vaughan Cecelia Lynch Chair Board of Trustees President and CEO, Circle Senior Vice President of Vice President of Patient Raymond Anstiss, Jr. Health and Lowell General Network Integration, Circle Care Services and Chief Nurse Vice Chair Hospital (April, 2017) Health; Executive Director, Executive, Lowell General Hospital Lowell General Physician Joseph A. White Amy Hoey Brian Sandager Hospital Organization President/CEO Executive Vice President Chief Information Officer, Daniel J. Mansur and Chief Operating Officer, Sabrina Granville Lowell General Hospital Clerk Circle Health and Lowell Senior Vice President and William Wyman William Wyman General Hospital Chief Human Resources Assistant Clerk Officer, Lowell General Hospital Vice President of Revenue Susan Green Services, Lowell General Hospital Paula Leavitt Executive Vice President Dudley Abbe President of Auxiliary Susan Levine and Chief Financial Officer, Vice President of Hospitality until May 7, 2018 Circle Health and Lowell and Support Services, Lowell Chief Executive Officer, Lowell Sue Dionne General Hospital General Hospital Community Health Center President of Auxiliary Rachel Chaddock effective May 7, 2018 Michelle Davis Executive Director, William Wyman Vice President of External Circle Home, Inc. Treasurer Affairs, Lowell General Hospital

4 Corporators Scott Abel, MD Kay M. Doyle, PhD Robert M. Lawlor Emily W. Rosenbaum Don Adie Jonathan Drake, MD Curtis J. LeMay Sean Rourke Donald C. Agostinelli, MD Peter Dulchinos William Lemos Catherine Ryder Murat Anamur, MD Carol S. Duncan Michael J. Lenzi Analise Saab Kenneth S. Ansin Rob Edelstein, MD Maureen Lerner Richard A. Sachs, MD Maureen Appel George C. Eliades, Jr. Raymond Lewis, Jr., MD Steven C. Saro Stella Athanasoulas Nonnie Estella, MD Edward M. Lipman, MD Nicholas C. Sarris Peter Aucella Robert Fardin Bernard F. Lynch Barbara Savitt Pearson Deborah A. Belanger Vincent R. Ferrara James Mabry Matt Savory, DO Karen Bolton Marshall L. Field Shelagh Mahoney Greg Schumaker, MD Michael Bralower, MD B. Jay Finnegan Donald C. Main Chris A. Scott Kevin P. Broderick, Atty. Chris H. Finneral A. Justin McCarthy Bryan M. Shanley Janet Bruno Mary Ellen Fitzpatrick Danielle M. McFadden Roy Shen, MD Paul M. Burke, Jr., MD Terry Flahive Jennifer McKay Marsh Robert A. Skirvin-Orr Alison M. Burns Alan D. Fletcher James W. McKenna Lura Smith Jeffrey M. Byrne, MD Robert T. Flynn Robert S. McKittrick Alan Solomont James J. Campbell Damian Folch, MD Joseph McNamee Linda Sopheap Sou Kevin T. Campbell Karen Frederick James M. Mertes John E. Stansfield Megan Z. Cardoso, MD Alden G. Gagnon, MD Doug Mesler, MD Chester J. Szablak Jose M. Carrion, MD Marc P. Gendreau Donna Messina Sophy Theam Linda Carson James E. Geraghty Donald H. Miller, MD Glenn Thoene James E. Carter Samuel D. Gerber, MD M. Denise Mills, MD Michael S. Tith Francisco J. Carvalho Maureen R. Gervais Derek Mitchell Kevin S. Tomany, MD Judith K. Carven Nasim Ghaffer, MD Wendy Mitchell, MD Lori A. Trahan James M. Cassin Carol Gilchrist Amsi Morales Deborah Trull Matthew Coggins Bernard E. Gilet Frances Morse, MD Bobby G. Tugbiyele Christopher H. Colecchi William J. Gilet, Jr. Daniel S. Nakamoto David Vaillancourt James Conway Robert P. Gregoire Irving J. Newman, MD Paul N. Votze Michael G. Conway Timothy Grover Deedee O’Brien Robert M. Wallace James J. Cook John J. Haley James O’Donnell Tracey Wallace Cody Susan Cooney James A. Hall James M. O’Hearn David Wegman Laura J. Costello Paul A. Hardy, Jr. Peter T. O’Hearn Susan West Levine M. Patricia Crane John P. Harrington Mark O’Neil Jessica Wieselquist, MD Michael Creasey Rev Dr. Cecilio Hernandez Sheila Och Leonard Wilson Aldo Crugnola, Sc. D. Allan I. Hoffman, MD Jeanne L. Osborn Frank A. Wilson William E. Cullen, Jr Henrick R. Johnson, Jr. Frank Osborn, MD Isa Woldeguiorguis Kerrie D’Entremont Lawrence P. Johnson, MD Michael Pappafagos, Ed. D. Elaine Zouzas Thibault Maryellen DeMarco Steven Joncas Han Y. Park, MD Arthur T. Demoulas Richard C. Jumpp Wayne Pasanen Gururaj Deshpande Roland R. Kelley Amy L. Pessia Thomas P. Dickerson Alan T. Kent, MD Effie Poulakos Dragon Mark E. Dionne Peter M. Lally Sovanna D. Pouv Maureen Dipalma Pauline Lambert William Quinn John C. Donohoe, Jr. Steven Larochelle Robert F. Rivers Ellen M. Donovan James D. Latham William S. Rizos

5 250 Patient discussions with Circle Health physicians using Conversation Guide training

6 Physicians have a new tool to aid seriously ill patients — a guided conversation

As a Palliative Care physician, Dr. Ramya Prabhakar’s goal has always been to bring relief to patients’ suffering and improve quality of life as they cope with serious or advanced illness.

Much of this relief is provided through counseling, treatment and medication, but Dr. Prabhakar is pioneering a new way to care for those living with serious illness and helping other Circle Health physicians do the same. The new intervention – a conversation.

Led by Dr. Prabhakar, Lowell General Hospital is one of the few hospitals in the country to pilot the Conversation Guide, which serves as a roadmap to help patients consider their preferences about how they want to live and what is most important in their life.

“The goal is to provide better communication for patients with serious illness, to give them a more realistic and holistic approach to what they are facing,” Dr. Prabhakar says.

The Conversation Guide was developed and implemented by Ariadne Labs, a Boston- based research institution focused on developing better health care solutions at the most critical points in people’s lives. To help patients think about their priorities as they emotionally process their individual situation, physicians use questions like:

“What are your most important goals if your health situation worsens?” “What gives you strength as you think about the future with your illness?” “How much does your family know about your priorities and wishes?”

As part of a Blue Cross Blue Shield grant that funded the two-year implementation of the Ariadne program, master trainers, who underwent specialized training, and the Palliative Care team are now training providers across the Circle Health community, including specialists like oncologists, cardiologists, nephrologists and pulmonologists.

In addition, the majority of Circle Health’s affiliated primary care physicians have been trained as well. As a result, more than 250 of these conversations have occurred in the past year across the Circle Health community.

“Lowell is a primary care focused community,” Dr. Prabhakar says. “A lot of these PCPs have great, long-lasting relationships with their patients. We want palliative care to permeate into the primary care world.”

The impact of these conversations is often best witnessed through individual experiences. Dr. Prabhakar recalled one case in which a very sick man was hesitant to talk, but through a conversation he revealed he was worried he would not see his granddaughter get married.

“When the family got to hear that, they held the wedding in his hospital room,” she says. “He got to see them marry, and then went on to hospice care.”

7 For 35 years, Lowell General paramedics have brought quality care to critical patients

In 1983, Lowell’s three hospitals each pitched in $60,000 to provide a new paramedic service that would bring Advanced Life Support care into the community, shortening response time for critical patients and saving lives as a result.

Now 35 years later, healthcare in the region has been unified under the banner of Lowell General Hospital and Circle Health, but the paramedic service remains. The reason is simple – it saves lives.

“Sending the paramedics on critical calls improves patient care,” says Shaun Dean, chief of Lowell General Paramedics and a 32-year veteran of the service. “Patients in the field receive care faster, and that leads to better care once they get to the Emergency Department.”

In 2017, Lowell General paramedics responded to more than 7,000 calls in Lowell, and nearly 10,000 in all. Spread out across the community to speed response, these trucks roll out with a pair of trained paramedics to support local ambulance services and first-responders on calls potentially requiring a higher level of care.

Hospital-based paramedic services are rare in New England, but Lowell General Hospital continues to support the service as part of our commitment to providing Complete connected care to residents of the communities we serve.

For patients suffering from trauma, stroke, heart attack, overdose or other life-threatening conditions, every minute counts. Working in the field, Lowell General’s paramedics can stabilize these patients – even intubate them if necessary.

As the patient is transported by ambulance to the hospital, paramedics communicate vital information to physicians. For example, for a heart attack patient, an EKG reading showing the heartbeat can be sent electronically to the cellphone of a waiting cardiologist, who can then prepare the operating room if necessary.

“Quality of care is important to us,” says Dr. Jonathan Drake, who serves as Medical Director of both Emergency Services and the Paramedic Service. “Many of our paramedics have decades of experience, giving them a high level of skill in handling these critical patients.”

These skills are passed on to the community through a number of different trainings, as well. Dr. Drake and the paramedics provide trainings to 18 different organizations, including fire departments, ambulance services and many others at little to no cost.

The training adds another layer of quality care in the community. “We have a high expectation when a critical patient arrives at the Emergency Department,” Dr. Drake says. “We want them stabilized and well prepped so we can be prepared. To provide the best care, we need that care to start in the field.”

8 September 3, 1983 The paramedic service debuts in Lowell, supported by a partnership 260 between Lowell General, St. Joseph’s and St. John’s hospitals in an Number of hours effort to save more lives in the community. paramedics provided to city events in 2017

9 Community Benefit

10 Our mission — Lowell General Hospital is committed to improving the overall health status of our community and, specifically, the health problems of the underserved populations of Greater Lowell. This is achieved by identifying existing and future health needs in the community, and addressing those needs through new or existing health initiatives, including education, prevention, and screening programs, both independently and in collaboration with other community resources.

———————————————————— LOWELL GENERAL HOSPITAL’S FISCAL YEAR 2017 COMMUNITY BENEFIT PLAN FOCUSED ON FOUR MAJOR HEALTH PRIORITY AREAS USING DATA OUTLINED THE 2016 GREATER LOWELL COMMUNITY HEALTH NEEDS ASSESSMENT – MENTAL HEALTH, SUBSTANCE USE, CHRONIC DISEASE AND HEALTH IMPROVEMENT. ————————————————————

MENTAL HEALTH Mental health is considered the top health priority in the region. The assessment’s focus groups further identified stress, depression, post traumatic stress syndrome and anxiety as specific issues facing local residents. These groups also acknowledged an increase in mental health issues in children and young adults. RESPONSE In response, Lowell General Hospital sought to improve education, resources and support with the objective to increase the availability of such services. • Supported trainings in the internationally recognized and evidence-based curriculum known as Mental Health First Aid, an 8-hour program that teaches individuals how to help a person who is developing or struggling with a mental health problem or is in crisis. • Offered 85 free or low-cost programs on depression, anxiety, self-harm and adolescent suicide prevention in the community. Providing these programs to nearly 650 youth and adults combined has helped increase education and awareness within our population. • Expanded mental health education programming, focusing on a variety of areas, including stress reduction, suicide prevention, caring for the caregiver, Mental Health 101, anger management, depression and anxiety, ultimately reaching more than 800 members of the community.

11 Community Benefit (cont.)

SUBSTANCE USE CHRONIC DISEASE Lowell saw 2,144 hospital admissions per 100,000 due Chronic disease is the leading cause of death and disability to substance abuse in 2011, a rate nearly double the in the U.S. – with nearly 50% of all adults reporting at least Massachusetts state average. Community groups expressed one condition. Heart disease, stroke, cancer, type 2 diabetes, concern at the lack of services and care available for those obesity and arthritis are among the most common, costly, suffering from a substance use disorder. and preventable of all health problems. RESPONSE RESPONSE • Continued promotion of our Opioid Awareness • Offered preventative health screenings, including blood Campaign in partnership with the Greater Lowell pressure, body mass index, body fat percentage and blood Massachusetts Opioid Abuse Prevention Collaborative glucose to over 1,100 community members. (MOAPC), which highlighted the risk of heroin addiction • Partnered with several local nonprofits including the linked to opioid use. Cambodian Mutual Assistance Association (CMAA), • Developed the Greater Lowell Grandparents as Parents Lowell Housing Authority and Lowell Community Health (GAP) Support Group in response to the growing number Center to provide health screenings and educational of grandparents (or kindship caregivers) raising children, programs on-site for their members and clients in an an estimated 80% of whom are raising children due to effort to serve vulnerable and at-risk populations. substance use disorder. • Coordinated more than 70 programs and outreach events • Developed a deeper partnership with Megan’s House, a within the community from heart disease prevention to residential treatment home for women ages 18-26, located nutrition workshops, serving more than 3,000 residents. in Lowell, providing four separate programs for residents, • Focused efforts to improving access to healthy foods for including healthy cooking, personal safety and self-defense local residents by collaborating with Mill City Grows, a and stress management. non-profit organization working to improve food justice in • Funded a $50,000 grant to Lowell’s Initiative on Non- Lowell, and the Merrimack Valley Food Bank, providing Opioid Drug Use, a two-year program in the Lowell fresh produce to more than 2,000 community members. public schools to implement a prevention curriculum for • Provided supplementary funding through Project Fit grades 5-8, reaching more than 1,800 students, or 42% of America to install an outdoor Fit-Pit, a state-of-the-art the middle school population. playground designed to enhance children’s fitness, at the • Maintained active participation on several community McCarthy Middle School in Chelmsford. task forces addressing substance abuse issues within Greater Lowell, including the District Attorney’s Greater Lowell Opioid Task Force, the City of Lowell’s Opioid Task Force and the Greater Lowell Health Alliance’s Substance Use and Prevention Task Force.

————————————————————–—————— TARGET POPULATIONS IMMIGRANTS AND REFUGEES • ELDERLY • LOW-INCOME INDIVIDUALS AND FAMILIES • YOUTH MINORITY POPULATIONS • INDIVIDUALS CLASSIFIED AS “AT RISK” • INDIVIDUALS WITH CHRONIC DISEASE INDIVIDUALS AFFECTED BY BEHAVIORAL HEALTH AND/OR SUBSTANCE USE ISSUES ————————————————————–——————

12 COMMUNITY HEALTH IMPROVEMENT e Healthy People 2020 report identi ed  ve key areas of social determinants of health that impact health outcomes: economic stability, education, social and community context, access to health and healthcare, and built environment. RESPONSE • Invested in the future of quality healthcare by working with local schools, colleges and universities through our Careers in Healthcare student program, student internships and clinical practicums, totaling approximately 15,000 sta hours dedicated to nearly 800 students. • Sta actively participated in more than 30 community boards, coalitions, committees, and task forces throughout the Merrimack Valley. Net Charity Care • Provided support to Habitat for Humanity to assist in $10,047,552 community builds to renovate homes for new families Community Benefi t & Service Programs in need. In addition to  nancial support, the hospital $5,872,393 participated in three community builds. Uncompensated Care • Provided primary support through both  nancial and $13,653,234 human resources for the Greater Lowell Health Alliance, which brings together healthcare providers, business —————————— leaders, educators, and civic and community leaders with a common goal to improve the overall health of Lowell General Hospital our communities. Total Community Benefi t: • Partnered with the GLHA on the development of the  rst-ever Greater Lowell Community Health $29,573,179 Improvement Plan (CHIP), which will be used as a —————————— roadmap for health improvement over a 3-5 year period to guide the investment of resources of all organizations Funding uncompensated and net charity care: that have a stake in improving the health of the residents Lowell General Hospital is committed to of Lowell and the surrounding communities. providing care to members of our community regardless of their ability to pay. • Provided nearly 700 Tdap (tetanus-diphtheria-pertussis) and Community benefi t and service programs: in uenza vaccination clinics to members of the community. Lowell General Hospital provides community benefi t and service programs that address the To view Lowell General Hospital’s 2018 community bene t unique needs of distinct groups in our region; plan, visit www.lowellgeneral.org/communitybene t. these programs include health and wellness outreach and education, sponsorships and funding of key initiatives locally.

13 “ We would only be able to do half of what we do without our local partners like Circle Health.”

$10,000 Funding from Circle Health to hold Crisis Team Law Enforcement Trainings

14 Tewksbury Police and Circle Health collaborate for a safer community

At Circle Health, our focus goes beyond providing traditional healthcare services for patients. To provide Complete connected care, we seek out strategic partnerships that benefit the overall well-being of the communities we serve. The Tewksbury Police Department shares that commitment, putting a sharp focus on caring for its community beyond its day to day duties enforcing the law. “Without the generosity offered through grants and programs from Circle Health, we would not be able to offer these programs and services to our community,” Chief Timothy Sheehan says. “We are convinced that our community is better served thanks to this partnership.” The collaboration between the Tewksbury Police Department and Circle Health has impacts in a number of areas, from behavioral health to child safety. In 2017, the Tewksbury Police Department was the recipient of a grant from the Circle Health Ball for Community Health Initiatives for the department’s Crisis Intervention Team Law Enforcement Trainings, which focused on improving officers’ de-escalation skills when interacting with those suffering from mental illness on scene, reducing Emergency Department visits in the process. Working closely with Maria Ruggiero, Program Director for the Substance Abuse Prevention Collaborative, and Community Services Officer Jennie Welch, Circle Health’s Community Health and Wellness team has worked to facilitate a number of other programs for the department. For Ruggiero, who is leading the department’s efforts to combat the opioid crisis in her community, Circle Health has helped carry out a program called Mental Health First Aid for all of the department’s officers to develop the skills needed to identify and help someone who may be developing a mental health issue or is potentially in crisis. Ruggiero believes the program helps officers refer individuals dealing with mental health issues to places that can help them, rather than sending the person to the emergency room or jail. “There are ways you can interact with these people that can de-escalate a situation,” Ruggiero says. “The officer, the person, and the whole system benefits.” Welch, who does outreach and events focused on the community’s youth and families, has also found Circle Health to be there when she needs us. Efforts on which Welch has partnered with Circle Health include self-defense and anti-bullying programs for kids, educational and car seat programs for new parents, and health education at the department’s annual Safe Halloween event. “We would only be able to do half of what we do without our local partners like Circle Health,” Welch says.

15 Making an Impact Across Greater Lowell

16 17 Chief Medical Offi cer Arthur Lauretano, MD, is ready to make an impact

When Dr. Arthur Lauretano accepted the role of Chief Medical O cer (CMO) of Circle Health, he did so because he believes he is in the best place to practice medicine. Having spent 21 years as a practicing ENT-Otolaryngologist in the Lowell area, Dr. Lauretano believes the talented medical sta and leadership set Lowell General Hospital and Circle Health apart from any community healthcare system in New England. In his tenure as CMO, he wants to make sure patients and his fellow physicians have the same con dence. “When a patient walks in that door, I want them to feel like they are getting the best care possible not just in Lowell, but the best care anywhere,” Lauretano says. “And I want our primary care physicians and specialists to feel like they are Circle of Expertise providing care in the best environment possible.” Leadership has been a cornerstone of Dr. Lauretano’s esteemed career. He has The Power of Community previously served on the board of the Lowell General Hospital PHO, as Medical Physicians: From primary Director for both the Multidisciplinary Head and Neck Cancer Center and care to advanced cancer Inpatient Specialty Services, and as president of the Lowell General Hospital medical treatments, area residents sta . He has a master’s degree in Healthcare Administration and Clinical Informatics have access to some of from UMass Lowell. He also serves as a clinical instructor at Harvard Medical School and a clinical assistant professor at Boston University School of Medicine. the best medical experts in the region – right here “I’ve always had an interest in making a larger impact on medical care in addition to the one patient at a time approach,” Dr. Lauretano says. “I’ve always loved taking in our community. care of patients, particularly from the surgical side, but I’m also interested in leading broader programs.” As CMO, Dr. Lauretano hopes to continue Circle Health’s work to keep more patients closer to home. He touts the hospital’s multidisciplinary cancer programs, the robust bariatrics and joint replacement programs and the hospital’s newly expanded, state-of-the-art Intensive Care Unit as being the envy of community hospitals across the country. To do that, he will continue to look for ways the Circle Health system can treat patients in the most appropriate and cost-e ective setting while maintaining a wide range of programs to reduce the need for patients to travel outside their community for care. He credits the hospital’s leadership and community of talented physicians for their bold approach, making Lowell General a medical institution that should be counted alongside Boston’s tertiary hospitals as among the best in New England. “We are a forward thinking institution,” he says. “We are willing to thing outside the box. We see ourselves as a hospital and a system that will challenge ourselves to push the envelope and make sure we are looking for opportunities. And I love a challenge.”

18 Our Community of Physicians

Addiction Medicine Christina Anderlind, MD Sean M. Mosharo, MD Ann Spires, MD Supriya H. Parvatini, MD Hung K. Do, MD Marianne Barry, MD Ravi Murthy, MD Eugenia E. Szekely, MD Maheswaran M. Pillai, MD Wayne E. Pasanen, MD Haval Chweich, MD Meaghan Nitka, MD James Tollman, MD Seema Sahib, MD Maureen R. Dziura, MD Jonathan H. Oppenheim, MD Catherine T. Trinh, MD Manisha Sharma, MD Allergy and Anthony J. Faugno, MD Jose D. Ponce Rios, MD Luis E. Velez Velazquez, MD Andrew M. Siedlecki, MD Geraldine A. Finlay, MD Marc N. Roy, MD Timothy Ta, MD Immunology Erik Garpestad, MD David L. Sciacca, MD Gastroenterology Julius T. Tabe, MD Angela Ahuja, MD Maher A. Ghamloush, MD Jonathan D. Vacik, MD Geetanjali Akerkar, MD Alla V. Tibbetts MD, DO Priyal Amin, DO Aarti Grover, MD Katja Von Tiesenhausen, MD Daniel F. Beluk, MD Sheba G. Vattamala, MD David A. Gruenberg, MD Nicholas Hill, MD Diana Voskoboynik, MD Paul R. Gilmore, MD Abhijeet Yadav, MD Li Liang, MD, PhD Khalid Ismail, MD Derek D. Wayman, MD Michael J. Huang, MD Dolma T. Yarchim, DO Ami Mehra, MD Ioana Preston, MD Rothsovann Yong, MD Allen L. Hwang, MD Vivienne B. Yumasi, MD Curtis T. Moody, MD Imrana Qawi, MD Franklin C. Marinelli, MD Lydia J. Zhang, MD Sara E. Narayan, MD Greg L. Schumaker, MD Endocrinology Supriya Rao, MD Martin G. Ostro, MD Maher K. Tabba, MD Miguel A. Ariza, MD James H. Reichheld, MD Hospitalists, Pediatrics Frank J. Twarog, MD, PhD Felix C. Yu MD Anca Staii, MD Michael B. Roberts, MD Shahenda S. Aly, MD Hayward K. Zwerling, MD Richard S. Tilson, MD Julia Aquino, MD Anesthesiology Dermatology Win J. Travassos, MD Elena Aragona, MD Marcia J. Bergen, DO Hamad K. Alabdulrazzaq, MD Family Medicine Laura E. Arvidson- Vijayasimham Stuart J. Arbesfeld, MD Lourdes R. Ada, MD Gynecology Guzman, MD Channamsetty, MD Amanda H. Auerbach, MD Ghazala E. Alam, MD Nonnie-Marie Estella, MD Jefferson T. Barrett, MD, MPH Stuart A. Dunbar, MD Steven A. Franks, MD Shawn A. Berkowitz MD, CMD Tanaz R. Ferzandi, MD Jessica A. Bennett, MD, MPH Fouad S. Fam, MD David E. Geist, MD Eleanor A. Bueno, DO David W. Merens, MD Krista L. Birnie, MD Rizwan U. Haque, MD Samuel D. Goos, MD Jeffrey M. Byrne, MD Kathryn L. Olson, MD Lisa Capra, MD Sonia Kapoor, MD Christine M. Hayes, MD Cindy S. Cheng, MD Purnima R. Sangal, MD Megan Cardoso, MD Sora Kim, MD Abby L. Hochberg, MD Jenny Chiang, MD Jacquelyn A. Chambers, MD Geng Li, MD Kathleen M. Joyce, MD Deirdre M. Connolly, MD Mary Daley, MD Jose Ossa Concha, MD Hospitalists, Adult Seth G. Kates, MD Sara I. Diaz, MD Celeste Dunn, MD Vahila Pamidimukkala, MD Muneer Ahmad, MD Khalilullah A. Khatri, MD Joseph M. Dulac, MD Alexandra Evindar, MD Han Y. Park, MD Essam Ansari, MD Katalin Kovalszki, MD Atsushi Endo, MD Lindsay Fox, MD Barbara L. Pathak, MD Jayaseeli Bastin, MD Michael S. Krathen, MD Perry G. Farb, DO Edward C. Gill, MD Claudia E. Perez-Martinez, MD Maria Teresa Bejarano Jeffrey D. Mailhot, MD Shaun P. Farraher, MD Dan C. Hale, MD Yakov Reytblat, DO Varas, MD Peter Muz, MD Damian Folch, MD Pamela L. Harges, MD Sufyan A. Sheikh, MD Laide Bello, MD Helen A. Raynham, MD Christen Fragala, MD Tina M. Isaac, DO Julie M. Tammaro, MD Jody S. Blank, MD Michael T. Rosenbaum, MD Nasim Ghaffar, MD Jana C. Leary, MD Harohalli R. Vijayakumar, MD Smita Chaudhari, MD Anna S. Ryan, MD K. Opal Goff, MD Zenab Mansoor, MD Olga Volfson, MD John E. Copanos, MD A. David Simkin, MD John N. Grieveson, MD Nora R. Marchiando- Vladimir Volfson, MD Benjamin A. Solky, MD Hamid R. Danesh, MD Mukherjee, MD Paul G. Harcourt, MD Kabilan Dharmarajan, MD Jennifer P. Toyohara, MD Carolyn Haskell, DO Melissa Mauro-Small, MD Cardiology Janice Washburn, MD Gagandeep Dhingra, MD Jessica S. Meyer, MD Lynn Y. Kim, MD Brock Drapkin, MD Omar A. Ali, MD Christy M. Williams, MD Lauren A. Meyerson, MD James K. Kuin, MD Hassan El Bakkar, MD Richard G. Birkhead, MD Amy L. Molten, MD Tida T. Lam, DO Riad N. Ettunsi, MD Jose M. Carrion, MD Director of Rina P. Mosley, DO Raymond H. Lewis, Jr., MD Yanli Fan, MD Brian Cullingford, MD Jennifer E. Murzycki, MD, PhD Medical Education Maria A. Lim, MD Andreas P. Filippaios, MD Eric J. Ewald, MD Kathryn M. Niro, MD Byron Roseman, MD Martha Lipchitz, MD Dena S. Gewanter, MD Mohan Govindan, MD Shira A. Pedan, MD Silvia Los, MD Alexander S. Goldfarb- Miret Habashy-Ibrahim, MD Kathleen M. Pitterle, DO Zinabu Maxwell, MD Rumyantzev, MD Christopher D. Hong, MD Emergency Medicine Timothy F. Porter, MD Tania V. Menz, MD Shiva Gupta, MD Walter M. Jo, MD Tina Bramante, DO Anamarie Pulido, MD Donald H. Miller, MD Mohammed A. Jaleel, MD Kirk J. MacNaught, MD Susan D. Brough, MD Katherine J. Rakoczy, MD Margaret D. Mills, MD Brenda L. Johnson, MD David A. Malins, MD Paul Calner, MD Daniel A. Rauch, MD Emelyn Molato, MD Anup A. Karlath, MD Lincoln N. Pinsky, MD Francesco Corvi, MD Cathleen A. Renzi Gulen, DO Le Santha Naidoo, DO Jugta Khuman, MD Harsh C. Sanchorawala, MD Jonathan Drake, MD Christina T. Sakai, MD Dan S. Nguyen, MD Roberto Larios, MD Robert M. Shulman, MD Marc Dummit, MD Leela Sarathy, MD Austin J. O’Brien, MD Mohamed Mahmoud, MD Benjamin R. Smith, MD Benjamin S. Grimmnitz, MD Eliza G. Stensland, MD Frank E. Osborn, MD Alexandra Miniati, MD Arash Tabaee, MD Laura E. Hagopian, MD Tomo Tarui, MD Sangita Pillai, MD Jose G. Moreno Chiriboga, MD Stephen J. Travers, MD Leslie E. Halpern, MD Jamelah Tucker, MD Katherine A. Powers, MD Haitem Muafa, MD James B. Waters, MD Chrsitopher Kareores, DO Lazaros, Xanthopoulos MD Melinda G. Raboin, MD Richa Nahar, MD Jerold M. Weiner, MD John B. Latimer, MD John Ragucci, MD Vikash Nand, MD Susan Ly, MD Janis Samantha T. Recto, MD Infectious Disease Richard G. Lyons, MD Anil K. Neeli, MD Critical Care Medicine Yahaida Rimola-Dejesus, DO Jasper I. Ngomba, MD Francis P. Magro, MD Nathan R. MacDonald, MD Mark B. Romanowsky, MD David G. Sidebottom, MD Abd Almonem M. Chandra Manuelpillai, MD Cynthia L. Nicolaou, MD Abdelrahman, MD Tricia Scott, MD Gulam S. Parihar, MD Adam L. Weston, MD Lucia Modesti, MD Chong S. So, DO Anas A. Ahmed, MD Kimberly Morton, MD Gaurav Parikh, MD

19 Internal Medicine Maternal and Oncology, Gynecologic Beril Bayrak, MD Pediatrics, Neonatology Michael J. Abele, MD Fetal Medicine Sarah Feldman, MPH Jennifer Bell, MD Geoffrey G. Binney, Jr., MD Cathleen Bonacci, MD Zaheer Ahmed, MD Dorothy M. Beazley, DO Michael G. Muto, MD Mario Cordova, MD Chu J. Chen, MD Margaret D. Allard, MD George III Graham, MD Valena J. Wright, MD Jonathan Davis, MD Megan M. Church, MD Alexandra B. Argasinski, MD Michael D. House, MD Jennifer M. Duchon, MD Russell T. Coleman, MD Zainab Basheer, MD Linda C. Kleeman, MD Oncology, Radiation Karen Harvey-Wilkes, MD Mary Ellen Conroy, MD Michael G. Bertos, MD Britta Panda, MD, PhD Anjali Iyengar, MD Jeffrey V. Brower MD, Phd Stephen A. Conway, MD Peter S. Bradshaw, MD Stephen Harris, MD Romal K. Jassar, MD Louis J. Bresnick, MD James J. Daly, MD Peter D. Murray, MD Nephrology Howard C. Hsu, MD Snehlata V. Dave, MD Mary L. Brown, MD Klaudia U. Hunter, MD Sunita Pereira, MD Jack C. Chang, MD Ashish Mahajan, MD Jennifer C. Delikat, MD Megan D. Reyes-Wangh, DO Roy M. Maletz, MD Matthew Katz, MD Daniel W. Dubner, MD Mariana Chemaly, MD Brian R. Knab, MD Raja R. Senguttuvan, MD Shabnam Cheriyath, MD Douglas Mesler, MD Patricia A. Dykstra, MD Alexandra M. Smith, MD Joseph P. Rossacci, MD Arul Mahadevan, MD Joan Eagan, MD Sara L. Clay, MD Andrea B. McKee, MD Elizabeth Yen, MD Shamim A. Dahod, MD Sebastian G. Sepulveda, MD D. Gregory Felch, MD Beri O. Songna, MD Su K. Metcalfe, MD Jaymi K. Formaggio, MD Karen Dasilva, MD Asa J. Nixon, MD Pediatrics, Nephrology Richard A. DeAmicis, MD Mark J. Francis, MD Neurology William O’Meara, MD Robert D. Fusunyan, MD Lawrence S. Milner, MD Carlos A. Del Rio, MD Etin-Osa O. Osa, MD Milton A. Drake, Jr., MD Arya Farahmand, MD Sheila M. Galvin, MD Bryan P. Rowe, MD Mary Gealow, MD Pediatrics, Neurology Shazneen K. Eisner, MD Adam P. Juersivich, MD Thomas A. Sheldon, MD Douglas S. Fritz, MD Vladan P. Milosavljevic, MD Mark G. Gilchrist, MD Anthony C. Rodrigues, Himanshu Singh, MD Charles Hannum, MD MD, PhD Alden G. Gagnon, MD Jonathan S. Moray, MD Ping Zhou, MD Jorge E. Gonzalez, MD Min Zhu, MD, PhD Karen C. Hiltunen, MD Ju Tang, MD Mukund Gupta, MD Lauren A. Hittner, MD Oncology, Surgery Raj R. Gupta, MD Neurophysiology Whitney B. Hunt, MD Pediatrics, Surgery Eliza A. Jones, MD Seema Gupta, MD Kenneth K. Tanabe, MD Artur Chernoguz, MD Elizabeth Garcia-Lopez Eric P. Kaplan, MD Muzzamal Habib, MD Walter J. Chwals, MD de Victoria, MD David R. Kosten, MD Ashok K. Joshi, MD Orthopedics Carl-Christian A. Jackson, MD Sujai D. Nath, MD Laura Z. Lee, MD Spyridon Kantas, MD Steven Alter, MD Ziva Y. Stauber, MD Eric A. Meikle, MD Srilatha Kodali, MD Christopher W. Baker, MD Lorna Melo, MD Physical Medicine Philip S. Kotsios, MD Elisabeth R. Gennis MD, MPH Obstetrics Lauren E. Miller, DO and Rehabilitation Wen Yee Lee, MD Samuel D. Gerber MD, Sheila L. Morehouse, MD Wooseung Lee, MD and Gynecology Eric D. Holstein, MD Atul L. Bhat, MD David A. Newman, DO Holly A. Mazur, MD Harold R. Bass, MD Lawrence P. Johnson, MD Elizardo P. Carandang, MD Irving J. Newman, MD Nicholas D. McAuley, MD Michelle M. Cochran, MD Mark A. Lapp, MD Salony Majmudar, MD Adetokunbo Olutu, MD Mythily Meda, MD Maureen C. Cook, MD Kevin Malone, DO Srirangam Jennifer M. O’Shea, MD George P. Meltsakos, MD Minerva T. Domingo, MD David C. Morley, Jr., MD Padmanabhan, MD Anita Patel, MD Wendy L. Mitchell, MD Kristin A. D’Orsi, DO Jeremy M. Moses, MD Rekha Quazi, MD Patricia A. Montaperto, MD Andrea Edlow, MD David J. Prybyla, MD Preventive Medicine Kumble R. Rajesh, MD Lata T. Mundkur, MD Melissa M. Ethier, MD Peter D. Roman, MD Meeta Nguyen, MD Berryzad E. Ramadan, MD Elias Z. Nabbout, MD Karen K. Fortune, MD Manouchehr S. Shirazi, MD Chandra Ramanathan, MD Ajay P. Nanavati, MD William J. Galvin, III, MD Scott A. Sigman, MD Psychiatry Melvin B. Nemkov, MD Terry T. Howard, MD David S. Salomon, MD Kevin S. Tomany, MD Chand K. Bhan, MD Sachin B. Patel, MD John Hughes, MD Michelle S. Sanders, MD W. Howard Wu, MD Paul A. Fallon, MD Tushar M. Patel, MD Ibrahim Joulak, MD Lisa M. Sevigny, MD Barry I. Ginsberg, MD James J. Pepper, MD Panna P. Kapadia, MD Shailesh J. Shah, MD Pain Management Madhavi Kamireddi, MD Dragan S. Petakov, MD Peter D. Kuhlmann, MD James P. Sheehy, MD Michael C. Connelly, MD Paul A. Menitoff, MD David C. Pickul, MD Edward M. Lipman, MD Jacques H. Sulahian, MD Gopala K. Dwarakanath, MD Neelam Sihag, MD Krishnamoorthy Rao, MD Carlos A. Madrid, Jr., MD Tara Thurston, DO Benjamin O. Henkle, MD Roopa M. Reddy, MD Michele Manting, MD Kimberly M. Tresch, MD Jeffrey A. Norton, MD Andrew M. Romanowsky, MD Neil J. O’Regan, MD Susan Voute, MD Pulmonary and Danka Samardzic, MD Danielle Patterson, MD Earnest Wu, MD* Critical Care Venkata G. Satyam, MD Navin D. Popat, MD Palliative Care Kenneth B. Yoffe, MD Beverly A. Goldberg, MD Matthew D. Savory, DO Pranav Prakash, MD Ramya Prabhakar, MD Zaffar Haque, MD Dimitre T. Sirakov, MD Kiran C. Raju, DO Pediatrics, Cardiology Branko S. Kesler, MD Lakshmi Sivasankar, MD Fernando Roca, MD Pathology Michiel M. de Moor, MD Cristina G. Stoica, MD Katherine A. Van Savage, MD Sonali P. Ayar, MD David Fulton, MD Pulmonary Medicine Rekha Sundar, MD Stuart G. Weisfeldt, MD Shashikala Dwarakanath, MD Irwin A. Buchwald, MD Philip Tavano, MD Theodore P. Yurkosky, MD Cheryl A. Ennis, MD Pediatrics, Dentistry Sweta A. Desai, MD Pauline Tsirigotis, MD Lija Joseph, MD Joseph H. Becht, DMD Edward F. Parsons, MD Christina l. Wei, MD Oncology Dana R. Semmel, MD Nilfa D. Collins, DMD Joseph W. Walek, MD Jessica Wieselquist, MD and Hematology Bethany J. Tierno, MD Marcy P. Gabrilowitz, DMD Frederick W. Wikander, MD Murat A. Anamur, MD Geraldine D. Garcia- Sivaram K. Yamajala, MD Radiology, Diagnostic Blair Ardman, MD Pediatrics Rogers, DMD Catherine S. Yu, MD Scott D. Abel, MD Kimberly A. Brennan, DO Ansony J. Kim, DDS Ida Zarraga-Forsyth, MD Brad E. Alpert, MD Raghu R. Amaravadi, MD Michael E. Coyle, MD Michael D. Richler, DMD Tanya Zouzas, DO Alena Ashenberg, MD Lindsay S. Baron, MD Anasuya Gunturi MD, PhD Andreas Athanasiou, MD Aaron H. Watman, DDS Joseph M. Barry, MD Richard M. Zuniga, MD Rekha Bains, MD, PC Jonas J. Berman, MD Purnima Baranwal, MD Brian T. Brochu, MD

20 Neeraj Chepuri, MD Sleep Medicine Surgery, Plastic Arnold C. Cheung, MD Ramesh Donepudi, MD Loreen A. Ali, MD Elise J. Connell-Boudoya, MD Dina A. Eliopoulos, MD Joanna J. Conte, MD Surgery, Colorectal Jeffrey D. Smith, MD * It is with sadness that Kristopher J. Daley, MD David W. Lin, MD we observe the death of the Mircea C. Dobre, MD Surgery, Podiatric Daniel R. Gale, MD noted physician in our community. M. Elon Gale, MD Surgery, General Teresa J. Burtoft, DPM We are honored to recognize his Michael G. Geary, MD Douglas C. Campbell, MD John Clarity, DPM dedication to patient care. Himanshu Gupta, MD David B. Earle, MD Christine Dalrymple, DPM This physician passed away Bruce P. Hall, MD Abdul Ghaffar, MD Timothy M. Downs, DPM in 2017. Patrick Hanks, MD Jonathan Gordon, MD Caroline Gauthier, DPM Kellie A. Hemme, MD John Hwang, MD Paul A. Georges, DPM Nicole D. Horst, MD Michael E. Jiser, MD Russell W. Hamilton, Jr., DPM Timothy J. Hough, MD Wassim Mazraany, MD Patricia J. Kim, DPM Aiham Korbage, MD Lerna C. Ozcan, MD Gregory McNamara, DPM Craig D. Korbin, MD Stacie Perlman, MD Regina M. Mostone, DPM Slobodan Miseljic, MD Doris Pliskin, MD Kathleen O’Keefe, DPM Jose T. Mora, MD Richard J. Rohrer, MD Jessica L. Olson, DPM Caroline E. Murray, MD Roy R. Shen, MD John Pizzuto, DPM John P. Murray, MD Rebecca C. Shore, MD Matthew Riordan, DPM Erik B. Nine, MD Nicholas Spirito, MD Kwende Smith, DPM Zulmarie Roig, MD Poornima Vanguri, MD Mitchell J. Wachtel, DPM Justin R. Routhier, MD Janaki Varadhan, MD M. Christian Semine, MD Surgery, Thoracic Monty S. Shah, MD Surgery, Neurological Christopher R. Morse, MD Jill A. Steinkeler, MD Bruce R. Cook, MD Ashok Muniappan, MD Bruce G. Stewart, MD Howard M. Gardner, MD Maryellen R. Sun, MD Peter J. Grillo, MD Surgery, Vascular Samuel C. Tong, MD Kota S. Karanth, MD Paul M. Burke, Jr., MD Sarah H. Whitehead, MD Robert A. Miller, MD William C. Mackey, MD Henry Y. Ty, MD Payam Salehi, MD Radiology, Teleradiology Luis B. Suarez, MD Michael F. Bloss, MD Surgery, Ophthalmology Calin Vasiliu, MD Amy Brice, MD Dwayne B. Baharozian, MD John K. Chang, MD Adam P. Beck, MD Urgent Care Medicine James C. Chen, MD, PhD Glen A. Bolliger, MD Joanne Chan, MD Ketan C. Davae, MD John G. Capino, MD Marie Dupic-Washburn, MD Christopher M. Garcia, MD Catherine S. Choi, MD Paulina Fernandes, MD Christina S. Geatrakas, MD John B. Constantine, MD Arthur B. Haffner, MD Amy R. Hellbusch, MD Evan B. Gold, MD Jerri L. Jensen, MD Paryssa V. Khadem, MD Cecily E. Hamill, MD, PhD Mary L. Joe, MD Thomas Osborne, MD Anthony Joseph, MD Chander K. Khatri, MD Adam D. Rulnick, MD James Kim MD, PhD Nidhi Lal, MD Helen H. Shi, MD Michelle C. Liang, MD David M. Lezberg, MD David F. Tague, MD David H. Yi, MD ShuWei Liu, MD Katherine D. Tobin, MD Peter M. Sarafan, MD Frank J. Welte, MD Monte F. Zarlingo, MD Surgery, Oral and Maxillofacial Urology Radiology, Vascular Sotirios D. Diamantis, MD Richard E. Altman, MD David J. Berman, MD and Interventional Hamid R. Esbah- Tabatabaie, DMD Matthew A. Cohen, MD James C. Bass, MD Amy D. Field, DMD Robert A. Edelstein, MD Pauline M. Bishop, MD Neil S. Hornung, DMD George Klauber, MD Wei Du, MD Jeffrey D. Stone, DMD, MD J. Mathieu Massicotte, MD Gregg A. Franco, MD Allen W. Tarro, DMD Allan I. Hoffman, MD Thomas A. Trowbridge, Alice G. Lee, MD DDS, MD Michael F. Mastromatteo, MD Miriam L. Neuman, MD Veljko M. Popov, MD Surgery, Otolaryngology Bjorn Bie, MD Rheumatology Jessica L. Hootnick, MD Vishnu R. Kannabiran, MD Tina J. Horwitz, MD Arthur M. Lauretano, MD Rajandeep S. Paik, MD Vijay K. Nayak, MD Maosong Qi, MD James C. Spencer, MD Yixia Ye, MD, PhD Eric H. Stein, MD

21 “ Our Community, Our Hospital, Our Commitment.”

Rick Hanson: A Legacy of Leadership

For the past 25 years, Rick Hanson has demonstrated a steadfast commitment to the healthcare needs of Greater Lowell and Lowell General Hospital’s ability to meet them.

After witnessing the compassion shown by caregivers in the Emergency Department earlier in his life, Hanson chose to join the Board of Directors in 1993, beginning a legacy of support and leadership. He went on to serve as Chairman of the Board of Trustees and became a driving force behind the creation of a new Emergency Department, as well as the construction of the Dahod building in 2012 that modernized our hospital for a generation to come.

As he prepares to retire from the Board, Hanson spelled out his passion and commitment for improving healthcare in this region, and why others should follow his example:

“Lowell General Hospital has been a part of Greater Lowell for well over 100 years. Our forefathers knew a non-profit healthcare facility was critical to the well-being of the community. Nothing has changed. In order to maintain the long history of quality health care, WE must now be the forefathers. Income from patient care, whether it comes from a governmental payment plan or a private insurance group or an individual payee, pays just enough for services, drugs and other necessities, and nothing more. The Dahod building that was completed in 2012 and other capital needs are being paid for by the new forefathers. Every dollar that can be given by the community is needed. Whether it’s TeamWalk, the Circle Health Ball, the Lowell General Hospital Auxiliary, the annual golf tournament or the many other fundraisers, every dollar counts. The most important thing to keep at top of mind is – if you can, you should. No matter how large or small your contribution, every dollar counts. It’s our community, our hospital and our commitment.”

2012 Ribbon Cutting for Hanson Family Emergency Department and Trauma Center

22 23 Thank You to Lowell General Hospital’s Generous Donors

The ongoing support of our generous donors resulted in nearly 25,000 gifts totaling over $3.3 million at the close of 2017. These funds are vital to helping your community hospital provide advancements in care to the residents of Greater Lowell and the Merrimack Valley. During 2017, your support enabled us to finish the renovation of our longtime ICU, the final step to completing the Gil and Marilyn Campbell Intensive Care Unit that nearly doubles our capacity to care for our most vulnerable patients. This ICU offers state-of-the-art technology and construction features that allows for family-centered care, close to home. This past year was also a record-setting success for TeamWalk for CancerCare, which raised $1 million for the first time in its history, a milestone that will allow us to provide more support services for cancer patients when they need it most. It is only through the generosity of our committed donors that projects like these are possible.

$100,000+ $5,000-$9,999 Medical Bureau of Economics/ROI Medline Industries, Inc. Digital Federal Credit Union Advanced Computer Services, Inc. Dr. Wassim Mazraany and Mrs. Monica L. Nelson Estate of Mary E. Stevens All Sports Heroes Uniforms Sporting Goods New England Life Care Lowell General Hospital Auxiliary and Promotions Northeast Rehabilitation Hospital Nooril-Iman Charitable Foundation, Inc. Apex Information Security, Inc. ProMedical, LLC Mr. and Mrs. John C. Thibault Armstrong Ambulance Service Radiation Oncology Associates, PA Thibault Foundation Athena Health, Inc. Ricoh Business Solutions Bank of America Merrill Lynch Riverside Surgical Associates, P.C. + Dr. Harold and Mrs. Margaret Bass Select Physical Therapy $20,000-$99,999 Mr. and Mrs. George D. Behrakis Mr. and Mrs. Robert H. Sprenger The Aubert J. Fay Charitable Fund Blue Cross Blue Shield of Massachusetts The Agnes Varis Trust Commonwealth Radiology Associates, Inc. Caldarola Design Associates The Edge Group, Inc. Demoulas Foundation Mr. and Mrs. Gary Campbell W.B. Mason Company, Inc. Dunkin’ Donuts/Adie-Conway, Inc. Mr. and Mrs. John W. Carson Mrs. Susana B. Walters Enterprise Bank Jack and Ann Clancy Mr. and Mrs. Joseph A. White Equity Alliance LLC Dr. Sara L. Clay and Mr. Thomas Clay The Gilchrist Family Comprehensive Pharmacy Services $1,000-$4,999 Harvard Pilgrim Health Care Mr. and Mrs. Normand E. Deschene Jeanne D’Arc Credit Union DMAR Construction Dr. and Mrs. Scott D. Abel Lowell Five Mr. and Mrs. George L. Duncan Align Credit Union Drs. Nathan and Jeanne MacDonald Drs. Gopala and Shashikala Dwarakanath American Stonehenge Realty Trust MEC Electrical Contractors, Inc. Eastern Bank Anonymous New England Neurological Associates, P.C. Eastern Salt Company, Inc. Mrs. Ann Anstiss PrideSTAR EMS Inc. Fallon Health Claudia A. Antolini Shields Health Care Group Farley White Interest Mr. and Mrs. Arthur C. Anton, Jr. Sodexo, Inc. & Affiliates Fidelity Investments Mr. and Mrs. Arthur C. Anton, Sr. We Share a Common Thread Foundation Finnegan Development LLC Dr. and Mrs. Blair Ardman FUJIFILM Recording Media Mfg. Miguel Ariza, MD G. Greene Construction Co., Inc. Ms. Ethel Atkinson $10,000-$19,999 Drs. William and Sheila Galvin Mr. and Mrs. Robert J. Audet Gilbert G. Campbell, Inc. Dr. Sonali Ayar and Mr. Piyush Ayar Cerner Corporation Mr. and Mrs. Steven Green Mr. and Mrs. William P. Cullen Balanced Healthcare Receivables, LLC Mr. and Mrs. Eric P. Hanson Battles Foundation Estate of Helen S. Alconis Mr. and Mrs. Rick D. Hess Dr. and Mrs. Terry T. Howard Mr. and Mrs. Robert Beaulieu Mr. and Mrs. Thomas J. Hoey Mr. and Mrs. William Bennett Merrimack Valley Emergency Associates, Inc. Hub International New England Mintz, Levin, Cohn, Ferris, Glovsky & Popeo, P.C. Ms. Deborah Bergholm-Petka Drs. Jacob and Lija Joseph Dr. and Mrs. Craig Best NetScout Systems Corporate Headquarters Dr. and Mrs. Matthew S. Katz Dr. and Mrs. Frank E. Osborn Bruce and Sue Bonner Dr. and Mrs. Arthur M. Lauretano Ms. Ashlynn Boston Pathology Associates of Lowell P.C. Atty. and Mrs. George B. Leahey PC Connection Boston Scientific Corporation Mr. and Mrs. Raymond F. Leavitt Mr. Benaiah Bravo Pink Links Fore A Cure Lowell Anesthesiology Service, Inc. Dr. Greg L. Schumaker and Ms. Theresa Hamacher Mr. Charles D. Broe, Jr. Lowell Sun Charities, Inc. Mrs. Nancy A. Brustas Trinity E.M.S., Inc. Lowell Surgical Associates, P.C. Tyndall Design Group, Inc. Drs. Irwin and Linda Buchwald Madison Security Group Miss Wendy Buffum University of Massachusetts-Lowell McCoy Assoc., Inc./McDonald’s Restaurants William B. Spalding Trust Mr. and Mrs. Kevin T. Campbell

24 Includes donations made between January 1, 2017 and December 31, 2017 Mr. and Mrs. Patrick Canal Mr. and Mrs. Thomas Kovacs Paul Butler Trust Robert & Sheila Caruso Ms. Christine LaBrecque Mr. Michael Peluso Dr. and Mrs. Vijayasimham Channamsetty Paul and Pauline Lambert Peluso Construction Mr. Brian L. Chapman Ms. Linda J. Lapointe Physician Hospital Organization Bill and Kim Charette Mr. James D. Latham and Mrs. Diane Allenberg Ms. Catherine Pinet Ms. Lynn Chernesky Dr. John Latimer Lincoln and Peg Pinsky Circle Home Law Office of Daniel J. Mansur Mr. and Mrs. Scott Plath Clear Channel Media & Entertainment Levi & Wong Design Associates, Inc. Mr. Kyle Provost Coca-Cola Bottling Company of Lowell, Inc. LGH Merrimack Valley Cardiology Assoc. Dr. Roopa Reddy and Mr. Vishnu Reddy Mr. Aldo Crugnola LMP - Lowell Realty LLC Riverside Medical Group, LLC Mr. and Mrs. Edward A. Daly The Lowell Diabetes & Endocrine Center Mr. and Mrs. Thomas Roberge Mr. and Mrs. Matthew F. Davis Lowell General Hospital Cancer Center Mr. and Mrs. Bruce T. Robinson Mr. Stephen Defina Lowell High School Roth Family Revocable Trust Mr. and Mrs. Thomas D’Entremont Lowell Kiwanis Foundation,Inc. Route 3A Motors, Inc. Digestive Health Specialists, P.C. Susan Y. Ly, MD Drs. Marc and Amy Roy Mr. and Mrs. Mark E. Dionne Mr. and Mrs. Dana Lydstone Ruth C. and John E. Leggat Fund Mr. and Mrs. Brian P. Donovan Mr. and Mrs. James A. Lynch Salem Five Charitable Foundation Dr. and Mrs. Milton A. Drake Mr. Jon R. Mansfield Samet & Company, PC Dr. and Mrs. Jonathan P. Drake Atty. and Mrs. Daniel Mansur Mr. and Mrs. Brian Sandager D’Youville Life and Wellness Community Mr. Joseph McNamee and Ms. Shelagh E. Mahoney Mr. and Mrs. Leonard J. Schiavone Eastern Bank Charitable Foundation Margaret A. Palm Revocable Trust Ms. Dalila Sequeira Mr. and Mrs. Bruce S. Edwards Mass Motorcycle School, LLC Dr. and Mrs. Roy Shen Ellen Murphy & Associates Jean Mansfield McCaffery Drs. Balbir and Neelam Sihag Dr. Nonnie-Marie Estella and Family Robert A. McKittrick Mr. and Mrs. Mark Silveira Eyeful Beauty Mrs. Linda McLellan Mr. and Mrs. Robert Smith Mr. and Mrs. Terry Flahive Mrs. Norman D. McLoon, Jr. Mrs. Tracey Sprenger Mr. Joseph Flanagan Mr. and Mrs. Kevin McNeil Brian and Cheryl Stafford Ms. Diane A. Fokas Dr. and Mrs. Eric A. Meikle Stafford, Gaudet & Associates, LLC FSFG, LLC. Mill City Environmental Corp. Mr. John E. Stansfield, Sr. Ms. Carol Gagne Lucia Modesti, MD Dr. and Mrs. Jeffrey Stone Mr. Joel Gailes Atty. and Chancellor Edward J. Moloney, Jr. Mr. and Mrs. Jason Strunk Geoff and Kim Gallant Moonstones Ms. Kristin R. Sullivan Mr. and Mrs. Jonathan J. Galli Dr. Kimberly Morton and Mr. Michael Morton Mr. and Mrs. John Sullivan Gastroenterology Consultants of Greater Lowell, PC Moses Greeley Parker Trust TD Bank The Gateway Center Corporation Dr. and Mrs. Sean M. Mosharo Ms. Rupal A. Trivedi Mrs. Carol R. Gilchrist Mr. and Mrs. Hal Muller Mr. and Mrs. Charles Viens Ms. Kellianne K. Grady National Amusements, Inc. Katja von Tiesenhausen, MD Ms. Judy Habib New England PET Imaging System of Greater Lowell Mrs. Gerald R. Wallace Laura Hagopian, MD Dr. and Mrs. David A. Newman David and Christina Wallace Mr. Jeffrey B. Hagopian Lucas J. Noble, CFP,CASL Washington Savings Bank Dr. and Mrs. Rizwan-Ul Haque Mr. and Mrs. Casey Nolan Mr. Drew Weber Henry & Winifred Lyons Foundation Susan and Steven Normandin Wendy’s International, Inc. Hiram Francis Mills Trust Atty. and Mrs. Gregory D. Oberhauser Mr. and Mrs. Jeffrey T. Werner Dr. Tina J. Horwitz and Mr. Neil M. Horwitz O’Connor Studios Dr. Jessica Wieselquist and Mr. and Mrs. Dana Huntley Ms. Donna M. O’Keefe Mr. William T. O’Donnell Mr. and Mrs. Robert Innis Dr. and Mrs. William P. O’Meara Mr. Frank A. Wilson, II Mr. and Mrs. Steven Jackson Mrs. Annemarie Orlando Workers Credit Union JamesCo Development Orthopaedic Surgical Associates, PC WSP USA Dr. and Mrs. Alan T. Kent Over Thirty Baseball, Inc. Mr. William F. Wyman and Mr. Jeffrey S. Robinson Kevin S. Tomany, MD, PC Paradigm Construction Corporation Mr. and Mrs. Peter J. Zarrilla Mr. and Mrs. John Kiernan Dr. Wayne and Susan Pasanen Klin Groupe Patrick J. Keegan Trust U/W

Other

Development Committee FY 2017 Patient Unrestricted Care Clementine F. Alexis Bopha Malone Richard Bolton Steven Normandin Kevin T. Campbell Nels A. Palm Michelle B. Davis John H. Pearson Capital Projects Michael Dubuque Kathleen Plath 2017 Gopala K. Dwarakanath, MD Bruce T. Robinson Patient Rick D. Hess Bryan M. Shanley Assistance Giving Terry T. Howard, MD Lura Smith By Fund Rob M. Lawlor Brian J. Stafford Paula Leavitt Kevin S. Tomany, MD Curtis J. LeMay Joseph A. White

Community Health 25 Gifts In-kind

A Yankee Line, Inc. Hallmark Health System Catherine Pinet Nick and Jennifer Aalerud Hannaford Supermarkets Polar Caves Park Affordable Automobile Repair Rick and Martha Hanson Kelly Preston Alpine Butcher Harrows Chicken Pies Kimberley Preston American Audience Audiovisual Emily Hodge PrideSTAR EMS Inc. American Textile History Museum Honest Tea Radisson Hotel and Suites Chelmsford ASAP Fire and Safety Corporation Dana and Pamela Huntley Rentals Unlimited Richard and Courtney Aseltine iHeartMedia Repoza Electrical Service Inc Athenian Corner Restaurant & Lounge Immaculate Conception School Revelation Productions Bahama Breeze IOM Professional Handyman Services Rhonda Rondeau Melissa Bain Amanda Jennings Kaitlyn Saba Balance Spa Jimmy John’s Lindsey Saba Baystate Financial Claudette Judge Sal’s Pizza Baystate Tent and Party Tina Kanmaz Steven and Christine Saro Bianco’s Catering, Inc. KASKONS PK Studios, LLC Steven and Lisa Sawyer Blossoms Florist Tracey Kaufman Sea Glass Fine Art Bob’s Discount Furniture Charitable Kazanjian Enterprises, Inc. Seth Dichard School of Golf Foundation, Inc. Keolis Commuter Services Bryan and Kaitlyn Shanley Body Destinations Keurig, Inc. Skate 3 Boston Beer Company Kidder Express Robert Skirvin-Orr and Andrew Orr-Skirvin Boston Red Sox Kimball Farm Sodexo, Inc. & Affiliates Boys & Girls Club of Greater Billerica Klin Groupe Spectacle Management Budget Sign Center James and Gail Kruglak Splash Media Group Boston, LLC James Campanini and Marylee Harrington Shelly Kydd Squanicook Colonial Quilt Guild Gary and Emma Campbell Crystal Lareau Stonehome Estate Jewelers Canobie Lake Park Alicia Lien Stowe Country Club Canoos Bethany Loveless Stowe Mountain Lodge Chelmsford Forum Lowell Five Style Salon Chelmsford Parade Committee Lowell General Hospital Auxiliary Sullivan Farms Ice Cream Chelmsford Pediatrics, LLC Lowell Memorial Auditorium Darlene Tarsa Chelmsford Police Department Lowell Summer Music Series TEAL Hair & Makeup Studio Walter Chicoine Michael and Janet Maille The Common Man City of Lowell Parking Office Diane Malboeuf The International CMK Equipment Manchester Firing Line, LLC The Nonantum Resort Cobblestones Marc Hall Design The Roost Cafe & Bistro Coca-Cola Bottling Company of Lowell, Inc. Martignetti Companies Thomas Fallon Photography Comcast Mary Kay Cosmetics Steve and Deborah Toebas Paul and Maureen Cooper Mass Motorcycle School, LLC Trader Joe’s Margarida Correia Matthew Croteau & Amanda Geist Photography Trinity E.M.S., Inc. Cranmore Mountain Resort Justin McCarthy Kristie Troxel Alicia Cruz Brian and Erin McMahon Mark and Lisa Truchon CSA Graphics Joseph McNamee and Shelagh Mahoney Nicola Tsongas David Daly Megan’s House Tufts Medical Center Sharon DeAngelo Eric and Carrie Meikle Twentieth Century Ltd. Arthur and Maureen Demoulas Merrimack Valley Radio, LLC. University of Massachusetts-Lowell Jeff DiBona Mill City Iron Fabricators, Inc. Vesper Country Club Dick’s Sporting Goods Mill Falls at the Lake Vineyard Vines Dragonfly Guest House Mohegan Sun W.B. Mason Company, Inc. Dunkin’ Donuts/Adie-Conway, Inc. MoonStones Pamela Wamala Eastern Photographic Services Motorcycle Night Mark Watson Bruce and Tracey Edwards Lynn Mueller WCVB Boston El Potro Mexican Grill Judith Myers Wellforce Evolution Hair Design and Day Spa Jeannette Myers Wendy’s International, Inc. Evviva Cucina Nashoba Valley Ski Resort Wentworth By The Sea Fist Fitness National Amusements, Inc. Westford Academy Fleet Couriers, Inc. / Wassim Mazraany and Monica Nelson Westford Dermatology & Cosmetic Center New England Medical Express New England Aquarium Westin Boston Waterfront Hotel Diane Fokas New England Patriots Foundation Jody and Pam White Frank FM 106.3 Noble Financial Group Wicked Escapes Frank Pepe’s Development Co. Steven and Susan Normandin Wilkey Gymnastics Frogg Toggs Northeast Association of Realtors, Inc. Women Working Wonders Fund Front Line Promotions Kathie Nutter Linda Wood Stephen and Katherine Gendron O’Connor Studios David and Suzanne Young Gibbet Hill Grill Ogunquit Playhouse Zorvino Vineyards Good Thymes Family Restaurant Danielle Orr-Skirvin Great New Hampshire Restaurants Palace Theatre Greater Lowell Family YMCA Matthew and Michelle Panaccione Brenda Griffin Alene Paquette

26 Memorial Gifts

We are grateful for the memorial gifts given in memory of the following people:

Mrs. Angela N. Agostino Ms. Diane Fonzi Mr. Robert R. Lord Mr. George M. Psoinos Mrs. Patricia Aldrich Ms. Barbara Furtado Mrs. Laura S. Lyman Mr. Thomas F. Ralls Mr. Arthur Alfano Ms. Rita M. Gagnon Mr. Charles Mack Kendall B. Rector Ms. Rebecca Andrews Mr. Robert Ganem Mrs. Marjorie I. MacShane Mr. Gerald H. Roberge Mr. Nicholas J. Arloro Mrs. M. Constance Ganem Mr. William Maliar Mr. Donald F. Robitaille Mr. David R. Armstrong Mrs. Janet Gawlik Ms. Marcia L. Mathson Reverend Richard H. Rocha Mr. Emile R. Ballos Nona E. Georges Mr. Bruce C. McCarthy Ms. Katherine Romanowski Ms. Mary M. Bellegarde Mrs. Laurie M. Gilbert Ms. Cammie L. McInnis Ms. Muriel Salome Mr. Andre Berard Ms. Lorraine Goad Ms. Carol E. McPhee Mr. Eugene T. Schwamb Mr. Albert J. Bisson Mr. Gerald Godreau Mr. Ian McWatt Mr. James R. Sheehan Mr. John Bobusia Ms. Eileen C. Golden Mr. Ronald D. Menslage Mrs. Lee Shurtleff Mr. Michael Botto Mrs. Christina Goodine Mr. Francis Minton Ms. Victoria Signoretti Ms. Patricia Buckley Mr. Nelson E. Gosselin Mr. Donald W. Moncreaff Mrs. Linda J. Silva Mr. William R. Burton Mr. Roger Guthrie Mrs. Gertrude D. Morrissette Mrs. Carol Sireen Mrs. Patricia A. Chandonnet Mrs. Muriel A. Hogan Mrs. Cecelia Murphy Ms. Jacquelyn M. Sonia Mr. Charles Coco Ms. Mary A. Howell Ms. Marilyn Nicodemus Mr. Douglas Sprenger Mr. Albert Cognac Mrs. Elizabeth A. Hunt Mr. Robert Noyes Mr. William C. Staton Ms. Anna M. Collupy Ms. Judith S. Huntley Mr. Stephen J. O’Brien Mrs. Jonathan T. Stevens Captain Edward A. Cossette Mr. Thaddeus Jusczak Mr. Brian J. O’Leary Ms. Barbara Sullivan Mr. Kenneth B. Cote Mr. Shaun Kielty Mr. Dewey Oligny Ms. Rose A. Sunderland Mrs. Eileen Crear Mr. Dana E. Kirane Ms. Aileen J. Oliveira Vijayalakshmi N. Swamy, MD Mr. Michael P. Decker Mr. Vincent E. Koravos Mrs. Diane P. Paquette Mr. Leon J. Swiniarski Mr. Alvah Deforge Ms. Therese Y. Lajeunesse Mr. Donald A. Pascucci Mr. Glen Thomas Mrs. Nancy A. Desmond Mr. Robert E. Lamarre Ms. Colleen Payne Mr. Domenic V. Tutela Mr. David A. Dillon Mrs. Rita Larmand Mrs. John Pearson, Sr. Mr. Ferdinand Peter van der Steur, Jr. Theresa L. Donovan Mrs. and Mr. Muriel F. Laurin Ms. Pauline R. Pelletier Ms. Maria Veiga Mr. James E. Dunlavey, Jr. Mr. Charles F. Lefebvre Ms. Patricia A. Perry Ms. Aline Vengren Mrs. Barbara Fairbank Mr. John E. Leggat Mr. Anthony C. Picanso Mr. Francis M. Waterman Mr. Robert R. Fairbank Ms. Francine Leighton Mr. Joseph J. Pimentel Mrs. Claire Waterworth Ms. Nancy Ferris Mr. Robert H. Leighton, Jr. Mr. Aaron M. Pinsky Mr. Walter Welcome Mr. Spiro P. Flomp Mrs. Lillian Lemire Mr. Anthony J. Pires Mr. Stephen S. Wheeler Ms. Catherine M. Foley Ms. Beatrice Lenzi Ms. Karen Powers Ms. Brenda J. Williams Ms. Genevieve R. Foley Mr. Joseph R. Lessard Mr. Roger L. Proulx Mr. George Young, Jr.

J.K. Fellows Society Tribute Gifts

We are grateful to the members of the J.K. Fellows Society for including Lowell General We are grateful for the tribute gifts Hospital in their estate and financial plans: given in honor of the following people:

Drs. Donald and Lilia Agostinelli Mr. and Mrs. David H. Mason Alexandra Beliveau Mr. and Mrs. Arthur C. Anton, Sr. Jean M. and Francis X. McCafferty Mrs. Mary P. Bennett Miss Beverly A. Bennett Robert A. and Shirley M. McKittrick The Circle Health Leadership Team Mrs. Edith W. Burger George W. and Claire L. McQuade Ms. Suzanne Cloutier Mr. and Mrs. John W. Carson Mrs. Phyllis Messer Mario Cordova, MD Mr. and Mrs. Lincoln Clark, Jr. Alberta R. and Howard V. Mooney Ms. Valerie Coursen Alfred H. and Kathryn E. Coburn Annie Neofotistos Michael Coyle, MD Mr. and Mrs. Normand E. Deschene Mary Neofotistos Gopala K. Dwarakanath, MD Ms. Barbara N. Dunsford Mrs. Edward R. Paris Emergency Department Staff Drs. Gopala and Shashikala Dwarakanath Mrs. John Pearson, Sr. Mr. George Ferrero Atty. and Mrs. Arthur L. Eno Mr. and Mrs. John H. Pearson, Jr. Ms. Michele Fisher Michael and Carol Gilchrist Mrs. Jane R. Slack Mr. Howard Goodwin Mrs. Joan Hagopian Ms. Joanne P. Souza Mr. Richard Grove Mr. and Mrs. Frank Hopkins Mrs. Jonathan T. Stevens Mr. Rick W. Hanson Clifford Ross Jennings Mr. and Mrs. Edward Thistle Mr. Tom Hess Raymond and Paula Leavitt Mr. and Mrs. Gerald R. Wallace Ms. Susan McKeown Ruth C. and John E. Leggat Ms. Nancy E. Winter Mr. Marc Mondou Ms. Pamela G. Murray Mr. Herbert T. Raistrick Mr. Brendan C. Riley Ms. Mary Sequiera Mrs. Jane Sullivan

For the complete donor list, visit www.lowellgeneral.org/donors 27 Signature events inspire community’s support

CIRCLE HEALTH BALL AWARDS GRANTS TO MENTAL HEALTH PROGRAMS

The 2017 Circle Health Ball for Community Health Initiatives raised over $385,000 in donations to benefit mental health grants in Greater Lowell.

More than 620 guests gathered at the Westin Boston Waterfront Hotel on March 5 for the 12th annual event, which included silent and live auctions along with dinner and dancing to the music of Nightshift.

The Community Initiatives Grant winners were:

• The Boys and Girls Club of Greater Lowell’s new Youth Mental Health Services program

• Chelmsford’s Col. Parker Middle School’s Developmental Designs Program

• The Tewksbury Police Department for its Crisis Intervention Team Law Enforcement Trainings

The evening also included a “Fund a Need Drive,” which raised $50,000 to support the Lowell Transitional Living Center and its creation of a coordinated mental healthcare team to address mental health needs within the city’s homeless population.

GOLF CHALLENGE ECLIPSES $450,000 TO SUPPORT SAINTS CAMPUS PROJECT

Under a bright sky dimmed only by the solar eclipse on August 21, at The International golf club in Bolton, a sold-out group of 252 golfers enjoyed a day of fun, food and prizes, and raised $450,000 toward the Lowell General Hospital’s next capital project.

The donations from golfers and sponsors will support a first floor renovation at the hospital’s Saints Campus, which will include an updated and expanded Emergency Department. The new ED will include a 36-plus bed unit, including eight pods in a separate area for behavioral health patients.

For the second straight year, additional fundraising support came via helicopter. The Helicopter Ball Drop is a 50/50 raffle in which each entry is assigned a golf ball. The more than 600 golf balls sold were taken up in a helicopter, which swooped in and dropped them on the 18th hole. The winner is the owner of the ball closest to the hole. This year, one ball rolled into the cup, netting the winner $4,600.

28 25,000 Number of patients that have been supported by TeamWalk funds

TEAMWALK FOR CANCERCARE TOPS $1M MARK FOR FIRST TIME

Since walkers first took to the streets of Lowell to support the fight against cancer in 2000, the dream of TeamWalk for CancerCare leaders was to one day raise $1 million in a single year. In 2017, that dream came true.

On May 21, thousands of walkers and dozens of volunteers took to the streets of Lowell for the 18th straight year to support cancer patients throughout the Merrimack Valley.

TeamWalk has now raised a total of more than $12 million in its history. The money provides grants for patients in need, funds support groups and transportation to treatment, cover costs of wigs and prosthesis, hold preventive screenings and more. More than 25,000 patients have been impacted by this support.

29 Lowell General Hospital Auxiliary Continuing a tradition of giving back

The Lowell General Hospital Auxiliary’s work dates back to 1951, and while so much has changed in healthcare over that time, the group’s support has never wavered. The mission of the Auxiliary is to promote and advance the welfare of Lowell General Hospital. Through a variety of events and activities, the Auxiliary provides its members, the hospital and the community at large with the opportunity to enjoy elegant social events, purchase unique items and engage in educational healthcare programs while providing important financial support for the hospital. From 1951- 2017, the Auxiliary has generated $3,801,500 for Lowell 2017 Lowell General Hospital Auxiliary General Hospital. The biggest source of fundraising from the Auxiliary comes from sales at the gift shops at the main and Saints campuses. These shops have become a go-to shopping destination for guests, patients, staff and the public due to their unique selection of gift items, cards, sports memorabilia, clothing and more. Auxiliary members also organize a range of events throughout the year. These include “Taste of the Town,” which features gourmet tasting items from the finest chefs and restaurants in Greater Lowell; the springtime “Daffodils and Desserts” sale, and the “Winter Affair with a Little Flair,” featuring cocktail sampling competition. Annual contributions made by the Lowell General Hospital Auxiliary are either designated for a special purpose or used by the hospital as most needed. In 2017, the Auxiliary continued its four-year, $500,000 commitment to the expansion of the Intensive Care Unit and adjacent Healing Garden on the main campus, which will allow more critically ill patients to be cared for close to home.

2017 ACCOMPLISHMENTS: 2017 OFFICERS 2017 DIRECTORS • Continued a 4-year, $500,000 commitment Paula Leavitt Term Expiring 2018: to support the expansion of the Intensive President Lea Cahill, Priti Patel, Elaine Zouzas Care Unit at the hospital’s main campus. Trish O’Donnell Thibault, Sue Zacharer • Raised $15,000 at the annual “A Winter 1st Vice President Term Expiring 2019: Affair with a Little Flair” event. Susan Dionne Alexandria Regan, Christine Fraser, • Raised $5,800 at the annual Daffodils 2nd Vice President Deborah Trull, Alison Burns and Desserts event to support the Cancer Linda Carson Term Expiring 2020: Center. Those proceeds were matched Recording Secretary Mary Bennett, Carol Gilchrist, with a $5,000 sponsorship for TeamWalk Pauline Lambert Deborah Lemos, Pam White for CancerCare. Corresponding Secretary • Raised $68,705 at the 31st annual Alexis Bolduc “Taste of the Town” event. Treasurer • Raised $18,810 from annual Jan Demetriou “Holiday Fair” event. Assistant Treasurer Carrie Meikle Past President

30 2017 Highlights

Lowell General Hospital Financials Circle Health, Inc. and Affi liates Financials

Balance Sheet FY17 FY16 Balance Sheet FY17 FY16

ASSETS ASSETS

Cash and equivalents $43,124,000 $49,231,000 Cash and equivalents $46,975,000 $55,032,000 Investments at market value 90,214,000 92,172,000 Investments at market value 97,986,000 82,794,000 Patient accounts receivable 57,774,000 48,468,000 Patient accounts receivable 64,655,000 51,515,000 Property, plant and equipment 241,084,000 235,765,000 Property, plant and equipment 266,426,000 258,902,000 Due from affi liates 9,088,000 10,193,000 Due from affi liates 607,000 - Other assets 58,259,000 45,905,000 Other assets 62,841,000 58,591,000 Total assets 499,543,000 481,734,000 Total assets 539,490,000 506,834,000

LIABILITIES AND NET ASSETS LIABILITIES AND NET ASSETS

Accounts payable and $87,731,000 $74,305,000 Accounts payable and $98,727,000 $82,926,000 accrued expenses accrued expenses Due to third parties 8,401,000 4,276,000 Due to third parties 8,952,000 4,276,000 Due to affi liates 3,875,000 5,096,000 Due to affi liates 425,000 - Debt 178,770,000 174,284,000 Debt 194,055,000 192,416,000 Other liabilities 60,405,000 63,847,000 Other liabilities 165,528,000 64,609,000 Total net assets 160,361,000 159,926,000 Total net assets 170,530,000 162,607,000 Total liabilities and net assets 499,543,000 481,734,000 Total liabilities and net assets 539,490,000 506,834,000

STATEMENT OF OPERATIONS STATEMENT OF OPERATIONS

Operating revenue $451,764,000 $441,385,000 Operating revenue $509,504,000 $476,886,000 Operating expenses 447,616,000 431,761,000 Operating expenses 517,223,000 473,159,000 Operating income 4,148,000 9,624,000 Operating income (loss) (7,719,000) 3,727,000

UNCOMPENSATED CARE COSTS UNCOMPENSATED CARE COSTS

Net charity care $10,048,000 $8,288,000 Net charity care $10,048,000 $8,288,000

Recognition and Awards

31 295 Varnum Avenue, Lowell, MA 01854 I 978.937.6000 I www.circle-health.org I © 2018. Printed in U.S.A.