Contact: FOR IMMEDIATE RELEASE Elizabeth Hoffman, Marketing & Business Manager
[email protected] Phone: 347-442-7227 x 24 PublicStuff.com PublicStuff and Cityworks Partner Together To Launch Philly311 PublicStuff and Cityworks have partnered to create a seamless workflow integration in Philadelphia that will further optimize city services. NEW YORK, New York (September 18, 2012) –PublicStuff, the innovative web and mobile platform that gives local governments a direct line to their citizens to access relevant city information, has partnered with Cityworks, the leading GIS-centric asset and workflow management solution to seamlessly integrate both systems. The integration is part of the City of Philadelphia’s newly announced PublicStuff service request mobile and web application, Philly311. Cityworks is known and well established in many municipalities for organizing asset and workflow management processes. In cities like Philadelphia, Cityworks is used primarily by Public Works and other departments to streamline the thousands of task and work orders that are managed and cared for by the city every day, including citizen requests. While the city’s operations and maintenance needs were fulfilled, the city wanted a way for citizens to engage with the system. PublicStuff is the Saas based software solution that gives citizens a direct line to their local government to access relevant city information and have their voice heard by reporting service needs like potholes, graffiti and broken streetlights, in real time, through any device. With its complete suite of web and mobile platforms, cities are able to use the customizable PublicStuff system to manage service requests and improve citizen engagement. When PublicStuff was awarded the RFP for building out the mobile component for the City of Philadelphia’s 311 center, integrating with Cityworks was the natural next move.