Interactive Voice Response Systems, Services and Peripherals GovConnect Government Solutions Award # 4105 Jul-01 PT56856 Group # 77109 PS56857

Model Number Product Description NYS Net Installation NYS Mfg. Maintenance Maintenance Maintenance Price Per Unit Net Standard Standard (per Gold (per Platiumum Inst. Per Warranty month) month) (per month) Unit

ACCESSNET LICENSES Server Licenses

ANET-SVR-DB AccessNet RIMS DB server runtime license $7,380.00 $0 $0 90 days $92.25 $110.70 $129.15 ANET-SVR-STAT AccessNet statistical server runtime license $3,690.00 $0 $0 90 days $46.13 $55.35 $64.58 ANET-SVR-CTI AccessNet CTI server runtime license $12,300.00 $0 $0 90 days $153.75 $184.50 $215.25 ANET-SVR-CC AccessNet Credit Card server runtime license $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50 ANET-SVR-FAX AccessNet Fax server runtime license $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50 ANET-SVR-SENTRY AccessNet Sentry monitoring runtime license $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75 ANET-SVR-REDN AccessNet server redundency server runtime license $12,300.00 $0 $0 90 days $153.75 $184.50 $215.25 ANET-SVR-IMM AccessNet integrated message manager runtime license $7,380.00 $0 $0 90 days $92.25 $110.70 $129.15 ANET-SVR-PCACCESS AccessNet PC Access transaction processing runtime license $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50 ANET-SVR-NET AccessNet Web transaction processing runtime license $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75 ANET-SVR-EDI AccessNet EDI transalation software runtime license $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50 ANET-SVR-QUEUE AccessNet call transfer queuing module runtime server license $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50 ANET-SVR-PBX AccessNet PBX gateway software server runtime license $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75 ANET-SVR-T1 AccessNet T1 software server runtime license $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75 ANET-SVR-ISDN AccessNet ISDN software server runtime license $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75 ANET-SVR-5250 AccessNet 5250 AS/400 access runtime server $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75 ANET-SVR-3270 AccessNet 3270 host access runtime server $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75 ANET-SVR-FTP AccessNet FTP data access runtime server $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75 ANET-SVR-CSTM AccessNet Custom host access runtime server $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50 ANET-SVR-SDK AccessNet Software Development Kit (SDK) utilities license for third party $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75 client integration

Client Licenses

ANET-CL-VS2 AccessNet WinRIMS two (2) user voice response runtime client $533.00 $0 $0 90 days $6.66 $8.00 $9.33 ANET-CL-RPC2 Accessnet two (2) user remote PC access client $533.00 $0 $0 90 days $6.66 $8.00 $9.33 ANET-CL-NET2 AccessNet two (2) user Internet access client $533.00 $0 $0 90 days $6.66 $8.00 $9.33 ANET-CL-TDD AccessNet single user TDD access client $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50 ANET-CL-VR2 AccessNet voice recognition runtime license for two (2) concurrent resources $1,312.00 $0 $0 90 days $16.40 $19.68 $22.96

ANET-CL-VRNL2 AccessNet natural language voice recognition license for two (2) concurrent $1,640.00 $0 $0 90 days $20.50 $24.60 $28.70 resources ANET-CL-TTS2 AccessNet voice text-to-speech runtime license for two (2) concurrent $1,312.00 $0 $0 90 days $16.40 $19.68 $22.96 resources ANET-CL-FAX2 AccessNet fax runtime license for two (2) concurrent resources $1,312.00 $0 $0 90 days $16.40 $19.68 $22.96 ANET-CL-ODIAL2 AccessNet outbound dialing runtime resource for two (2) concurrent $656.00 $0 $0 90 days $8.20 $9.84 $11.48 resources ANET-CL-USER AccessNet (1) Client Access license (from WS) $410.00 $0 $0 90 days $5.13 $6.15 $7.18 ANET-DEV-VOICE AccessNet voice response single user development license $4,100.00 $0 $0 90 days $51.25 $61.50 $71.75

Solution Licenses

ANET-AP-INTAX AccessNet tax & revenue income tax server database license $41,000.00 $0 $0 90 days $512.50 $615.00 $717.50 ANET-AP-INTAXEZ AccessNet tax & revenue income tax EZ server database license $16,400.00 $0 $0 90 days $205.00 $246.00 $287.00 ANET-AP-STAX AccessNet tax & revenue sales tax server database license $12,300.00 $0 $0 90 days $153.75 $184.50 $215.25 ANET-AP-WTAX AccessNet tax & revenue withholding return server database license $12,300.00 $0 $0 90 days $153.75 $184.50 $215.25

ANET-AP-WAGE AccessNet wage reporting return server database license $16,400.00 $0 $0 90 days $205.00 $246.00 $287.00 ANET-AP-REFUND AccessNet tax & revenue refund status database license $16,400.00 $0 $0 90 days $205.00 $246.00 $287.00 ANET-AP-FORMS AccessNet tax & revenue forms processing database license $12,300.00 $0 $0 90 days $153.75 $184.50 $215.25 ANET-AP-TAXLINE AccessNet tax & revenue tax talk $12,300.00 $0 $0 90 days $153.75 $184.50 $215.25 ANET-AP-EXTEN AccessNet tax and revenue extensions database license $24,600.00 $0 $0 90 days $307.50 $369.00 $430.50 ANET-AP-PAYPLAN AccessNet tax & revenue payment plan database license $24,600.00 $0 $0 90 days $307.50 $369.00 $430.50 ANET-AP-NONFILER AccessNet tax & revenue non-fileers database license $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50 ANET-AP-EFT AccessNet tax & revenue electronic fund transfer database runtime license $12,300.00 $0 $0 90 days $153.75 $184.50 $215.25

ANET-AP-CSEPLUS AccessNet child support enforcement database license $32,800.00 $0 $0 90 days $410.00 $492.00 $574.00 ANET-AP-CSE AccessNet child support enforcement database license $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50 ANET-AP-MEDICAID AccessNet medicaid provider information database license $24,600.00 $0 $0 90 days $307.50 $369.00 $430.50 ANET-AP-NEWHIRE AccessNet new hire reporting database license $24,600.00 $0 $0 90 days $307.50 $369.00 $430.50 ANET-AP-TRAFFIC AccessNet traffic citation database license $12,300.00 $0 $0 90 days $153.75 $184.50 $215.25 ANET-AP-UICLAIMS AccessNet continued claims database license $41,000.00 $0 $0 90 days $512.50 $615.00 $717.50 ANET-AP-RIC AccessNet remote initial claims database license $82,000.00 $0 $0 90 days $1,025.00 $1,230.00 $1,435.00 ANET-AP-ACM AccessNet automated address change module database runtime license $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50

ANET-AP-CUSTOM AccessNet custom application database license $8,200.00 $0 $0 90 days $102.50 $123.00 $143.50

Language Licenses

ANET-LP-SPAN Voice Response Spanish language pack module $1,640.00 $0 $0 90 days $20.50 $24.60 $28.70 ANET-LP-PORT Voice Response Portuguese language pack module $1,640.00 $0 $0 90 days $20.50 $24.60 $28.70 ANET-LP-FREN Voice Response French language pack module $1,640.00 $0 $0 90 days $20.50 $24.60 $28.70 ANET-LP-CAMB Voice Response Cambodian language pack module $1,640.00 $0 $0 90 days $20.50 $24.60 $28.70

Consulting Services

FIC-CONSULT Hourly consulting services custom development or programming services $102.50 $0 $0 90 days $0.00 $0.00 $0.00

FICB-CONSULT Block of consulting services for custom development or programming $1,640.00 $0 $0 90 days $0.00 $0.00 $0.00 services FICB-CONSULT2 Block of consulting services for specialized custom development or strategic $2,296.00 $0 $0 90 days $0.00 $0.00 $0.00 consulting services . FIC-SCRIPTING Hourly consulting for script development, testing and integration $102.50 $0 $0 90 days $0.00 $0.00 $0.00

FICB-SCRIPTING Block of consulting for script development, testing and integration $1,640.00 $0 $0 90 days $0.00 $0.00 $0.00

FIC-LOADING Hourly consulting for loading of professionally recorded prompts into RIMS $102.50 $0 $0 90 days $0.00 $0.00 $0.00 voice application FICB-LOADING Block of consulting for loading of professionally recorded prompts into voice $1,640.00 $0 $0 90 days $0.00 $0.00 $0.00 application FIC-INSTALL Hourly consulting services for system installation and configuration. $102.50 $0 $0 90 days $0.00 $0.00 $0.00

FICB-INSTALL Block of consulting services for system installation and configuration. $1,640.00 $0 $0 90 days $0.00 $0.00 $0.00

FIC-DBLINK Hourly consulting services for development of database link routines $102.50 $0 $0 90 days $0.00 $0.00 $0.00

FICB-DBLINK Block of consulting services for development of database link routines $1,640.00 $0 $0 90 days $0.00 $0.00 $0.00

FICB-DBLINK2 Block of consulting servers for the development and integration of specialized $2,296.00 $0 $0 90 days $0.00 $0.00 $0.00 database linkage routines to custom host servers or proprietary hosts

FIC-PROMNGT Hour consulting for project management including status report, project $102.50 $0 $0 90 days $0.00 $0.00 $0.00 meetings, analyst supervision, etc FICB-PROMNGT Block of consulting for project management including status report, project $1,640.00 $0 $0 90 days $0.00 $0.00 $0.00 meetings, analyst supervision, etc FICB-PROMNGT2 Block of consulting for specialized project management for specific project $2,296.00 $0 $0 90 days $0.00 $0.00 $0.00 planning and consulting services FIC-QA Hourly consulting for quality assurance $102.50 $0 $0 90 days $0.00 $0.00 $0.00 FIC-TRAINING Hourly consulting for application training $102.50 $0 $0 90 days $0.00 $0.00 $0.00 FICB-TRAINING Block of consulting for application training $1,640.00 $0 $0 90 days $0.00 $0.00 $0.00 FIC-STUDIO Hourly professional studio recording fee $287.00 $0 $0 90 days $0.00 $0.00 $0.00 FIC-APPLSUPP Monthly voice application script support $0.00 $0 $0 90 days $205.00 $246.00 $287.00 FIC-DENTRY Hourly consulting services for data entry personnel $41.00 $0 $0 90 days $0.00 $0.00 $0.00 FICB-DENTRY Block of consulting services for data entry personnel $820.00 $0 $0 90 days $0.00 $0.00 $0.00 FIC-TRAVEL Project travel related expense (fixed price blocks) $656.00 $0 $0 90 days $0.00 $0.00 $0.00

Service Bureau Pricing

SB-UNIT Service Bureau transaction unit pricing $0.21 $0 $0 N/A N/A N/A N/A SB-T1 Service Bureau monthly T1 service fee $615.00 $0 $0 N/A N/A N/A N/A

SERVERS Generic HW

SERVER-DB-H Database Server (High End ) - 450MHZ Pentium 3 with: 256 MB RAM, $11,480.00 $0 $0 UltraWide Array Controller, (3) 9GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card

SERVER-DB-L Database Server (Low End) - 450MHZ Pentium 3 with: 128 MB RAM, $9,840.00 $0 $0 UltraWide Array Controller, (3) 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card SERVER-DB-S Shared Databas/Voice Server (Low end ) - 450MHZ Pentium 3 with: 128 MB $9,840.00 $0 $0 RAM, UltraWide Array Controller, (3) 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, Network Interface card and (4) ISA slots SERVER-STAT Statistics Server - 450MHZ Pentium 3 with: 256 MB RAM, UltraWide Array $10,660.00 $0 $0 Controller, (3) 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card

SERVER-VS Voice Server - 450MHZ Pentium 2 with: 128 MB RAM, (2) SW mirrored 4GB $5,740.00 $0 $0 UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, Network Interface card, and (4) ISA slots SERVER-NET Net Server - 450MHZ Pentium 2 with 128 MB RAM, (2) SW mirrored 4GB $5,740.00 $0 $0 UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card SERVER-PCACCESS PcAccess Server - 450MHZ Pentium 2 with: 128 MB RAM, (2) SW mirrored $5,740.00 $0 $0 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card SERVER-DB-H-R Database Server (High End-Rack mounted) - 450MHZ Pentium 3 with: 256 $12,300.00 $0 $0 MB RAM, UltraWide Array Controller, (3) 9GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card

SERVER-DB-L-R Database Server (Low End-Rack mounted) - 450MHZ Pentium 3 with: 128 $10,660.00 $0 $0 MB RAM, UltraWide Array Controller, (3) 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card

SERVER-DB-S-R Shared Databas/Voice Server (Low end-Rack mounted) - 450MHZ Pentium 3 $10,660.00 $0 $0 with: 128 MB RAM, UltraWide Array Controller, (3) 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, Network Interface card and (4) ISA slots SERVER-STAT-R Statistics Server (Rack mounted) - 450MHZ Pentium 3 with: 256 MB RAM, $11,480.00 $0 $0 UltraWide Array Controller, (3) 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card

SERVER-VS-R Voice Server (Rack mounted) - 450MHZ Pentium 2 with: 128 MB RAM, (2) $6,560.00 $0 $0 SW mirrored 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, Network Interface card, and (4) ISA slots

SERVER-NET-R Net Server (Rack mounted) - 450MHZ Pentium 2 with: 128 MB RAM, (2) SW $6,560.00 $0 $0 mirrored 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card SERVER-PCACCESS-R PcAccess Server (Rack mounted) - 450MHZ Pentium 2 with: 128 MB RAM, $6,560.00 $0 $0 (2) SW mirrored 4GB UltraWide disk drives, Floppy drive, CD ROM, Tape backup device, and Network Interface card

Alliance Industrial Servers

SERVER-IND-H-R Industrial Server (High End-Rack Mounted) - Dual 450MHZ Pentium II with: $17,689.04 $0 $0 512 MB RAM, 20 Slot Passive Backplane (16 ISA/3 PCI), (3) Hotswappable 300W Power Supplies, 2MB Video Adapter, SCSI High performance RAID Controller, (3) 9GB UltraWide disk drives, Floppy drive, 32X CD ROM, Network Interface card, keyboard, 56k External , 16 drop SCSA cable, Windows NT 4.0 OS, PcAnywhere, tape backup device, SCSI expansion module, backup exec and distaster recovry SW, and slide rails. SERVER-IND-M Industrial Server (Medium) - 400MHZ Pentium II with: SERVER-IND-L Industrial Server (Low End) - 400MHZ Pentium II with: Spares Kits SERVER-KIT-SP-H Industrial Server Spares Kit(High End) - PEAK Single Board PCB, $4,432.92 $0 $0 DPT RAID Controller, NIC, Video Card, Power Supply, and 9.1 GB Hard Drive w/carrier

WORKSTATION PCs Generic HW

DESKTOP-WS-64 Desktop WS - 400MHZ Pentium II with: 64 MB RAM, 6GB disk $2,296.00 $0 $0 drive, Floppy drive, CD ROM, Network Interface card, Sound card, NT WS 4.0 OS, 15"color monitor TOWER-WS-96-DELL Dell Desktop WS - 400MHZ Pentium II with: 96 MB RAM, 8GB disk drive, $2,296.00 $0 $0 Floppy drive, CD ROM, Network Interface card, Sound card, NT WS 4.0 OS, 17"color monitor TOWER-WS-64 Compaq Tower WS - 400MHZ Pentium II with: 64 MB RAM, 6GB disk $3,444.00 $0 $0 drive, Floppy drive, CD ROM, Network Interface card, Sound card, NT WS 4.0 OS, 15"color monitor

ACCESSNET SERVER KITS

KIT-NT4-DB Assembly component kit for AccessNet NT DB Server with the following $4,422.26 $0 $0 90 days $55.00 $66.00 $77.00 components: Windows NT Server 4.0 (5 user), Microsoft SQL Server 7.0 (5 users), Microsoft Access 2000 for Windows NT/95, PCAnywhere 9.0, Anti-virus 5.0 for NT Server, 2.0 for NT server, ArcServe 6.6 for NT server, Microsoft Visual Studio 6.0 Enterprise Edition, WinZip 7.0, remote maintenance modem and modem cable, and five (5) 4GB DAT backup tapes

KIT-NT4-VS Assembly component kit for AccessNet NT Voice Server with the following $2,402.60 $0 $0 90 days $30.00 $36.00 $42.00 componennts: Windows NT Server 4.0 (5 user), Microsoft Access 2000 for Windows NT/95, PCAnywhere 9.0, Norton Anti-virus 5.0 for NT Server, Norton Utilities 2.0 for NT Server, ArcServe 6.6 for NT server, and five (5) 4GB DAT backup tapes

KIT-NT4-NET Assembly component kit for AccessNet NT NET Server with the following $4,153.30 $0 $0 90 days $52.00 $62.40 $72.80 components: Windows NT Server 4.0 (5 user), Microsoft Access 2000 for Windows NT/95, PCAnywhere 9.0, Norton Anti-virus 5.0 for NT server, Norton Utilities 2.0 for NT server, ArcServe 6.6 for NT server, Microsoft Visual Studio Enterprise Edition 6.0, WinZip 7.0, remote maintenance modem and modem cable, and five (5) 4GB DAT backup tapes

KIT-NT4-RPC Assembly component kit for AccessNet NT PC Access Server with the $3,660.48 $0 $0 90 days $46.00 $55.20 $64.40 following components: Windows NT Server 4.0 (5 user), Microsoft Access 2000 for Windows NT/95, PCAnywhere 9.0, Norton Anti-virus 5.0 for NT Server, Norton Utilities 2.0 for NT server, ArcServe 6.6 for NT server, Microsoft Visual Studio Enterprise Edition 6.0, WinZip 7.0, remote maintenance modem and modem cable, and five (5) 4GB DAT backup tapes KIT-NT4-STANDBY Assembly components kit for AccessNet NT4 standby server with support for $10,248.36 $0 $0 90 days $128.00 $153.60 $179.20 Vinca standby server activation in the event of primary server failure. Includes DB server kit(Windows NT Server 4.0 (5 user), Microsoft SQL Server 7.0 (5 users), Microsoft Access 2000 for Windows NT/95, PCAnywhere 9.0, Norton Anti-virus 5.0 for NT Server, Norton Utilities 2.0 for NT server, ArcServe 6.6 for NT server, Microsoft Visual Studio 6.0 Enterprise Edition, WinZip 7.0, remote maintenance modem and modem cable, and five (5) 4GB DAT backup tapes), Vinca SW, and (2) 100B dedicated NIC cards

KIT-NT4-CLSTR Assembly component kit for AccessNet NT Cluster support with the $5,625.20 $0 $0 90 days $71.00 $85.20 $99.40 following components: SPECIAL ORDER CONFIGURATION REQUIREMENTS KIT-PHRASE-WRK Assembly component kit for a WinRIMS phrase recording and loading $2,870.00 $0 $0 90 days $36.00 $43.20 $50.40 component kit including professional on site recording equipment

KIT UPGRADES NT OS & SQL Server Users

KIT-NT4-UPG-10 WindowsNT Server 4.0 & Microsoft SQL Server 7.0 upgrade from Standard 5 $754.40 $0 $0 90 days $10.00 $12.00 $14.00 user license to 10 User License KIT-NT4-UPG-25 WindowsNT Server 4.0 & Microsoft SQL Server 7.0 upgrade from Standard 5 $1,753.98 $0 $0 90 days $22.00 $26.00 $31.00 user license to 25 User License

KIT FAX

KIT-FAX-SVR WindowsNT Fax Server Kit (1) line (Appropriate licenses required) $409.18 $0 $0 90 days $5.00 $6.00 $7.00

KIT-FAX-SVR-4 Single port Fax Server Kit for ANET-SVR-FAX license. Includes: (4) WinFax $3,525.18 $0 $0 90 days $44.00 $52.80 $61.60 Pro 8, (4) 56k external Fax Modem & modem cables, Equinox SST-4P PCI card and FO4-DB (4 port Fan-out cable), 4 port NetSatisfaction SW and license

ADVANCED TELEPHONY Dialogic Cards

D/480SC-2T1 Dialogic T1 HD card for fourty-eight (48) ports $10,168.00 $0 $0 90 days $127.00 $152.40 $177.80 D/240SC-T1 Dialogic T1 HD card for twenty-four (24) ports $5,658.00 $0 $0 90 days $71.00 $85.20 $99.40 D/160SC-LS Dialogic 16 port analog high density card $4,100.00 $0 $0 90 days $52.00 $62.40 $72.80 SA/160 Dialogic station adapter LSI-RJ-1 for 16 ports $164.00 $0 $0 90 days $2.00 $2.40 $2.80 Cable-Analog-SP-3 Special Analog cable - DB37 female to DB50 Male - 3 ft $83.00 $0 $0 90 days $1.00 $1.20 $1.40 CP4/SC Dialogic/GammaLink 4 port fax card for SC bus $2,091.00 $0 $0 90 days $26.00 $31.20 $36.40 Antares 2000/50 Dialogic Antares 2000/50 card $3,280.00 $0 $0 90 days $41.00 $49.20 $57.40 D/120JCT-LS Dialogic 12-Port PCI Analog JCT Voice Processing Board $3,280.00 $0 $0 90 days $41.00 $49.20 $57.40 Breakout Jct-A Dialogic Analog JCT Breakout box and cable for 12 ports $226.32 $0 $0 90 days $0.00 $0.00 $0.00

Dongles VPC-VR-2 VPC Antares voice recognition single resource with two (2) channels//VPRO $820.00 $0 $0 90 days $11.00 $13.20 $15.40 on Anteres "Dongle" VPC-VR-4 VPC Antares voice recognition single resource with four (4) channels//VPRO $1,640.00 $0 $0 90 days $21.00 $25.20 $29.40 on Anteres "dongle" VPC-VR-6 VPC Antares voice recognition single resource with six (6) channels//VPRO $2,460.00 $0 $0 90 days $31.00 $37.20 $43.40 on Anteres "Dongle" VPC-VR-8 VPC Antares voice recognition single resource with eight (8) $3,280.00 $0 $0 90 days $41.00 $49.20 $57.40 channels//VPRO on Anteres "Dongle" CENT-TTS-2 Centigram text to speech single resource with two (2) channels $656.00 $0 $0 90 days $8.00 $9.60 $11.20 CENT-TTS-4 Centigram text to speech single resource with four (4) channels $1,312.00 $0 $0 90 days $16.00 $19.20 $22.40 CENT-TTS-6 Centigram text to speech single resource with six (6) channels $2,050.00 $0 $0 90 days $25.00 $30.00 $35.00 CENT-TTS-8 Centigram text to speech single resource with eight (8) channels $3,280.00 $0 $0 90 days $41.00 $49.20 $57.40

I3 Server Station Side Interfaces

MSI/80SC-R Conferencing board with (8) modular station interfaces and ringing capability $1,697.40 $0 $0 90 days $21.00 $25.20 $29.40

MSI/160SC-R Conferencing board with (16) modular station interfaces and ringing capability $2,435.40 $0 $0 90 days $30.00 $36.00 $42.00

MSI/240SC-R Conferencing board with (24) modular station interfaces and ringing capability $3,173.40 $0 $0 90 days $39.00 $46.80 $54.60

SA/240 Dialogic station adapter forMSI/240SC-R (24 ports) $164.00 $0 $0 90 days $2.00 $2.40 $2.80 MSI/PS MSI Power Supply $205.00 $0 $0 90 days $2.00 $2.40 $2.80

I3 ServerVoice Resource Cards

D/80SC (8) Channel voice board with play/record. tone, and call process analysis $1,653.94 $0 $0 90 days $21.00 $25.20 $29.40

D/160SC (16) Channel voice board with play/record. tone, and call process analysis $2,942.16 $0 $0 90 days $37.00 $44.40 $51.80

D/240SC (24) Channel voice board with play/record. tone, and call process analysis $4,230.38 $0 $0 90 days $52.00 $62.40 $72.80

D/320SC (32) Channel voice board with play/record. tone, and call process analysis $4,863.42 $0 $0 90 days $61.00 $73.20 $85.40

EIC Software & Licenses

EIC-IS EIC Interactive Server software - Complete PBX services (internal, edternal, $4,100.00 $0 $0 90 days $52.00 $62.40 $72.80 transfers, conferencing, etc) auto attendant, call distribution, voice response, reporting, and unified messaging EIC-ID EIC Interaction Designer - Java based graphical application generator which $4,100.00 $0 $0 90 days $52.00 $62.40 $72.80 can be used to customizeevery aspect of EIC - dial plans, IVR scripts, ACD rules, fax-on-demand applications, Web services, etc. Licensed per development server. Free runtimes. At least one copy required.

EIC-DT EIC Database tools - Used to access any ODBC-compliant database (Oracle, $4,100.00 $0 $0 90 days $52.00 $62.40 $72.80 Sybase, Microsoft, etc.) from within IVR scripts or other EIC server applications EIC-ULL-4 4 Pack Universal Line Licenses - Bundle of 4 ULLs. Required for each $4,018.00 $0 $0 90 days $50.00 $60.00 $70.00 incoming or outgoing telephone line or channel (24 per T1 or ISDN PRI, 30 per E1). EIC's line ports may function as a PBX trunk port, and ACD port, an IVR port, a voice mail port, a fax line port, or a call processing port providing tremendous value to customers with one or many applications

EIC-ULL-8 8 Pack Universal Line Licenses - Bundle of 8 ULLs. Required for each $7,806.40 $0 $0 90 days $98.00 $117.60 $137.20 incoming or outgoing telephone line or channel (24 per T1 or ISDN PRI, 30 per E1). EIC's line ports may function as a PBX trunk port, and ACD port, an IVR port, a voice mail port, a fax line port, or a call processing port providing tremendous value to customers with one or many applications

EIC-ULL-24 24 Pack Universal Line Licenses - Bundle of 24 ULLs. Required for each $22,041.60 $0 $0 90 days $276.00 $331.20 $386.40 incoming or outgoing telephone line or channel (24 per T1 or ISDN PRI, 30 per E1). EIC's line ports may function as a PBX trunk port, and ACD port, an IVR port, a voice mail port, a fax line port, or a call processing port providing tremendous value to customers with one or many applications

EIC-ULL-48 48 Pack Universal Line Licenses - Bundle of 48 ULLs. Required for each $41,328.00 $0 $0 90 days $517.00 $620.40 $723.80 incoming or outgoing telephone line or channel (24 per T1 or ISDN PRI, 30 per E1). EIC's line ports may function as a PBX trunk port, and ACD port, an IVR port, a voice mail port, a fax line port, or a call processing port providing tremendous value to customers with one or many applications

EIC-PL EIC Phone License - Required for each telephone connected to an EIC $287.00 $0 $0 90 days $3.00 $3.60 $4.20 extension. EIC-BUPC-1 EIC Business User Plus Client - 1 user license. Licenses workstation to run $1,435.00 $0 $0 90 days $18.00 $21.60 $25.20 Interaction Client (Win32 or Java version) software phone which provides complete call handling, conference calling, on-screen directory management, and simple recording functions. Includes unified messaging license.

EIC-BUPC-24 EIC Business User Plus 24 Pack - 24 EIC Phone licenses, 24 EIC Call Center $41,328.00 $0 $0 90 days $517.00 $620.40 $723.80 Client licenses, and 24 Universal Line licenses EIC-BUPC-48 EIC Business User Plus 48 Pack - 48 EIC Phone licenses, 48 EIC Call Center $74,620.00 $0 $0 90 days $933.00 $1,119.60 $1,306.20 Client licenses, and 48 Universal Line licenses EIC-BUPC-96 EIC Business User Plus 96 Pack - 96 EIC Phone licenses, 96 EIC Call Center $137,760.00 $0 $0 90 days $1,722.00 $2,066.40 $2,410.80 Client licenses, and 96 Universal Line licenses

Miscellaneous Telephony Devices

TELEPHONE-W/H-S PLX Telephone w/headset, Single Line $90.20 $0 $0 90 days SKUTCH Telephone simulator Skutch box $51.66 $0 $0 90 days

NATURAL LANGUAGE SOFTWARE & LICENSES Development Packages

SA1300-DDA DDA Developers Kit (NT) Includes: A single seat developer license for $9,430.00 $0 $0 90 days $118.00 $141.60 $165.20 Dialog Design Assistant Toolkit and Simulator includes: (1) Dialog Design Assistant (DDA) Toolkit Mainttenance for upto 36 months or 2 releases

SA1300-DAI DDA Developers Kit (NT) Incremental Developer License: A single seat $4,100.00 $0 $0 90 days $52.00 $62.40 $72.80 developer license for DDA Toolkit and simulator, this license requires a previous purchase of a SA1300-DDA license SA1300-SAT NLSA Developers Kit (NT) Includes: A single seat developer license for $2,644.50 $0 $0 90 days $33.00 $39.60 $46.20 Natural Language Speech Assistant Toolkit and Speech Assistant Interpreter. Includes: (1) NLSA Toolkit (12) SA4300-RT1 NLSA 1 user runtime license - NT Sample Application SA2300-DSP DDA & SAT Package Includes: (1) SA1300-DDA - DDA $10,865.00 $0 $0 90 days $136.00 $163.20 $190.40 Developers Kit (NT) Includes: A single seat developer license for Dialog Design Assistant Toolkit and Simulator and (1) SA1300-SAT - NLSA Developers Kit (NT) Includes: A single seat developer license for Natural Language Speech Assistant Toolkit and Speech Assistant Interpreter.

SA1300-DSI DDA & SAT Incremental License: A single seat developer license for the $5,924.50 $0 $0 90 days $74.00 $88.80 $103.60 DDA Toolkit and Simulator. This license requires the previous purchase of SA1300-DDS license

Runtime Packages

SA-4300-RT1 NLSA 1 User Runtime License - NT Runtime License for 1 user running on $105.78 $0 $0 90 days $2.00 $2.40 $2.80 Windows NT SA-9300-RT5 Runtime Bulk (500 Sessions) SAI runtime licenses for 500 users $47,560.00 $0 $0 90 days $595.00 $714.00 $833.00

SA-9300-RTK Runtime Bulk (1000 Sessions) SAI runtime licenses for 1,000 users $84,624.00 $0 $0 90 days $1,058.00 $1,269.60 $1,481.20

Incentive Packages

SA9300-EMB Embedding SAT Includes: (1) SA9300-DBP $123,000.00 $0 $0 90 days $1,538.00 $1,845.60 $2,153.20 Developers Bulk Package, (200) SAx300-RT1, (1) SA9300- RT5 SA9300-DSP Developers Bulk Package includes: (50) SA1300-SAT, $82,000.00 $0 $0 90 days $1,025.00 $1,230.00 $1,435.00 (5) SA1300-DDA L&H-VRSOFT-2 L&H Antares Software based voice recognition license for (2) concurrent $1,312.00 $0 $0 90 days $16.00 $19.20 $22.40 channels// for Natural Lanuage L&H-VRSOFT-4 L&H Antares Software based voice recognition license for (4) concurrent $2,296.00 $0 $0 90 days $29.00 $34.80 $40.60 channels// for Natural Lanuage L&H-VRSOFT-8 L&H Antares Software based voice recognition license for (8) concurrent $4,592.00 $0 $0 90 days $57.00 $68.40 $79.80 channels// for Natural Lanuage L&H-VRSOFT-12 L&H Antares Software based voice recognition license for (12) concurrent $6,888.00 $0 $0 90 days $86.00 $103.20 $120.40 channels// for Natural Lanuage

Attachmate Products

Extra! Personal Client Attachmate-EXTRA! Personal Client v6.4, single-user $348.50 $0 $0 90 days $4.00 $4.80 $5.60 Extra! For Windows Attachmate-EXTRA! For /NT v6.4 $266.50 $0 $0 90 days $3.00 $3.60 $4.20 InfoConnect Attachmate InfoConnect PEP W/OTS; 32-BIT EMERALD $651.90 $0 $0 90 days $8.00 $9.60 $11.20 SDLC-Adpt SDLC 8-bit ISA adapter;up to 19.2 Kbps, supports ext sync for $278.80 $0 $0 90 days $3.00 $3.60 $4.20 remote 3270 communications

Equilnox Extended Serial Ports

EQ-SST-4P Equinox SST-MP 4-Port PCI RAS Adapter $294.38 $0 $0 90 days $3.00 $3.60 $4.20 EQ-FO4-DB Equinox SST-MP 4-Port DB25 Fan out cable $41.00 $0 $0 90 days $2.00 $2.40 $2.80 EQ-SST-8P Equinox SST-MP 8-Port PCI RAS Adapter $446.90 $0 $0 90 days $6.00 $7.20 $8.40 EQ-FO8-DB Equinox SST-MP 8-Port DB25 Fan out cable $41.00 $0 $0 90 days $1.00 $1.20 $1.40 EQ-SST-16P Equinox SST-MP 16-Port PCI RAS Adapter $487.90 $0 $0 90 days $6.00 $7.20 $8.40 EQ-CP16-DB Equinox SST-MP 16 port DB25 connector panel $487.90 $0 $0 90 days $6.00 $7.20 $8.40 EQ-SST-64P Equinox SST-MP 64 port PCI RAS Adapter $651.90 $0 $0 90 days $8.00 $9.60 $11.20 EQ-SST-128P Equinox SST-MP 128 port PCI RAS Adapter $897.90 $0 $0 90 days $11.00 $13.20 $15.40 EQ-PM-16DB Equinox 16-port DB25 port module $651.90 $0 $0 90 days $8.00 $9.60 $11.20 CON-RJ45/DB25 Connector, DB25 to RJ45 Used between Modem pool RJ45 and Equilnox $8.20 $0 $0 90 days $0.00 $0.00 $0.00 connector panel

SERVER HW COMPONENTS Compaq

386746-001 Proliant 1600 P3-500 Tower 500MHZ 128MB 512K cache 4 shared $4,657.60 $0 $0 90 days PCI/EISA slot, 2 PCI 386747-001 Proliant 1600R P3-500 Rack Mounted 500MHZ 128MB 512K cache 4 shared $4,657.60 $0 $0 90 days PCI/EISA slot, 2 PCI 356010-004 DESKPRO EP M6400 P2-333 64MB 6.4GB CD 512k WIN95 $2,131.18 $0 $0 90 days 313614-B21 Memory Kit 64MB Buffered S-RAM DIMM(2x32) 100MHZ bus for Proliant $327.18 $0 $0 90 days servers 313615-B21 Memory Kit 128MB Buffered S-RAM DIMM(2x64) 100MHZ bus for $655.18 $0 $0 90 days Proliant servers 313616-B21 Memory Kit 256MB Buffered S-RAM DIMM(1x256) 100MHZ bus for $1,639.18 $0 $0 90 days Proliant servers 328938-B21 4.3GB Hard Drive; Pluggable Ultra-Wide SCSI $983.18 $0 $0 90 days 313706-B21 9.1 GB Pluggable UltraWide SCSI-3 Drive $983.18 $0 $0 90 days 272514-001 WIDE/ULTRA 1 channel SCSI-3 Controller $409.18 $0 $0 90 days 242776-B21 SMART-2SL PCI Array Controller $1,065.18 $0 $0 90 days 295353-B21 4/8GB TURBODAT DDS2 SCSI Drive (Internal) $1,229.18 $0 $0 90 days 295513-B21 12/24GB TURBODAT DDS3 SCSI Drive (Internal) $1,639.18 $0 $0 90 days 340743-B21 20/40 DLT TAPE DRIVE INT $3,279.18 $0 $0 90 days 325900-001 V500 15in/13.8V 1024X768 SVGA Monitor $327.18 $0 $0 90 days 307710-001 V75 17in/16V 26 1024X768 VGA USB $491.18 $0 $0 90 days 294240-B21 32X MAX DESKPRO CD-ROM $163.18 $0 $0 90 days 323551-B21 Compaq NC3121 Fast Ethernet NIC $105.78 $0 $0 90 days 110562-001 Enhanced Kybd DT/SVR/PORT $113.98 $0 $0 90 days 143315-001 Mouse SVR/DSKTP/PORT $48.38 $0 $0 90 days 242695-001 8 Port Rack Mountable Monitor, keyboard, mouse switch $0.00 $0 $0 90 days 165638-001 Monitor/Mouse/Kydb cable $0.00 $0 $0 90 days 242705-001 Rack Mountable 3000VA UPS $2,295.18 $0 $0 90 days

Rack Mount Cabinets

RACK-COMPAQ Compaq rack Model # 7142 42U (165753-001), Rack sidewall $3,690.00 $0 $0 90 days kit(165652-001), Rack stabilizing feetfor 42U rack (189907- 001), Internal trackball Kybd(185152-001), Keyboard drawer kit(303607), (2) Monitor/Utility shelves(303606-B21), Switch Box-4port(242694-001), (4)CPUto Switch 9ft cable-Proliant

RACK-COMPAQ-UPS Rack Mountable UPS Model 3000(L5-30R receptacle) $1,639.18 $0 $0 90 days RACK-CABINET Great Lakes Case & Cabinet Co., GL840 series 23" mounting $2,263.20 $0 $0 90 days encloser. Includes part #s7217, (2) 7207-18, 7207-FRSL-A, 7207-FRSL-AT, Black Box SW625A, and (2) Black Box RACK-MOUNT Great Lakes Case & Cabinet Co., GL840 series 19" mounting $1,435.00 $0 $0 90 days encloser. Includes part #s8401, 8402, 8404, 8410, & 7215. No shelves included RACK-COMPAQ-SWITCH-4 Rack Mountable Monitor, keyboard, mouse switch (242694- $1,375.96 $0 $0 90 days 001)- 4 ports w/ (4) CPU to switch cables (165638-001)

RACK-COMPAQ-SWITCH-8 Rack Mountable Monitor, keyboard, mouse switch (242695- $1,941.76 $0 $0 90 days 001)- 8 ports w/ (8) CPU to switch cables (165638-001)

KIT-COMPAQ-SWITCH Coupling Kit to connect (2) Compaq-Switch-8 modules $137.76 $0 $0 90 days

Miscellaneous Hardware Components

EE10/100HUB-12 Intel-Express 10/100 Fast Ethernet 12-port stackable hub w/ENET Module $1,393.18 $0 $0 90 days $17.00 $20.40 $23.80 to connect to 10MPS network EEPRO100 Intel-Etherexpress Pro/100 LAN adapter-model B $81.18 $0 $0 90 days $1.00 $1.20 $1.40 EXB-10HK Exabyte-EXB-10HK Automated 8mm tape library $4,411.60 $0 $0 90 days $55.00 $66.00 $77.00 MP/16 3COM/USR-MP/16 modem pool; 16-slot chassis w/16 33.6Kbps modems $4,997.90 $0 $0 90 days $62.00 $74.40 $86.80

PRINTER-6L HP Laserjet 6LSE Printer 6 ppm laser printer $491.18 $0 $0 90 days $74.00 $88.80 $103.60 PRTCable Bi-Directional Parallel Printer cable 10 ft. $31.98 $0 $0 90 days $0.00 $0.00 $0.00 SU700NET APC Smart-UPS 700VA Network bundle w/Powerchute for Netware/NT $409.18 $0 $0 90 days $5.00 $6.00 $7.00

SWITCH-24 Baystack 350-24T 10/100 Auto Switch, 1 MDA slot. With Media Uplink $2,861.80 $0 $0 90 days $36.00 $43.20 $50.40 module TN-10 Thin net Ethernet cable (10 ft length) $12.30 $0 $0 90 days $0.00 $0.00 $0.00 TR-PCI Madge Smart 16/4 PCI Token Ring Adapter(51-02) $204.18 $0 $0 90 days $2.00 $2.40 $2.80 UPS-5000 Tripp Lite Data Center DATACENTER 5000HW hard-wired UPS (880763) $3,444.00 $0 $0 90 days $43.00 $51.60 $60.20

Miscellaneous Software Components

ACCESS-DEV Microsoft Access Development tools $393.60 $0 $0 90 days $5.00 $6.00 $7.00 AntivirusWS Norton Antivirus v4.0 for NT Workstation $105.78 $0 $0 90 days $2.00 $2.40 $2.80 ARCserveSVR-EE ARCserve v6.5 for NT Enterprise Edition; unlimited user $1,311.18 $0 $0 90 days $16.00 $19.20 $22.40 AUDIO-TOOLBOX Audio Toolbox voice processor and converter software $405.90 $0 $0 90 days $5.00 $6.00 $7.00 Co-Standby Vinca Corporation; Co-Standby server software for WNT $3,689.18 $0 $0 90 days $46.00 $55.20 $64.40 Crosstalk Attachmate-Crosstalk Classic V3.2; CD $0.00 $0 $0 90 days $0.00 $0.00 $0.00 Disaster Recovery Disaster Recovery for ARCserve for NT $323.90 $0 $0 90 days $4.00 $4.80 $5.60 MCSE-CERT MCSE Computer based training for cetification $1,640.00 $0 $0 90 days $21.00 $25.20 $29.40 NetSatisfaction-4 4 port etSatifaction SW and licernse $1,967.18 $0 $0 90 days $25.00 $30.00 $35.00 PC-CHARGE PC-CHARGE; Single-user//see ANET-SVR-CC(above) $287.00 $0 $0 90 days $3.00 $3.60 $4.20 DriveImagePro Drive Image Pro Technical 2.0 $713.40 $0 $0 90 days $15.00 $18.00 $21.00 Norton- Norton Ghost - Must add WS licenses $20.50 $0 $0 90 days $0.00 $0.00 $0.00 Norton-Ghost-L-10 Norton Ghost - 10 WS license $223.86 $0 $0 90 days $2.00 $2.40 $2.80 Norton-Ghost-L-100 Norton Ghost - 100 WS license $1,033.20 $0 $0 90 days $13.00 $15.60 $18.20 SMS-V2-10 Micrtosoft SMS (System Management Server) Version 2 - 10 user license $1,084.86 $0 $0 90 days $14.00 $16.80 $19.60

SQLSVR-WK SQL Server Workstation $409.18 $0 $0 90 days $5.00 $6.00 $7.00 VB ENTERPRISE Microsoft Visual Basic Enterprise Edition,V5.0,NT/95 $983.18 $0 $0 90 days $12.00 $14.40 $16.80 VFEDIT VFEdit Voice Editor for Windows $487.90 $0 $0 90 days $6.00 $7.20 $8.40 VISUAL BASIC Microsoft Visual Basic Pro v5.0 $409.18 $0 $0 90 days $5.00 $6.00 $7.00 VISUAL C++ Microsoft C++ Subscription v5.0 $409.18 $0 $0 90 days $5.00 $6.00 $7.00 Winfax WinFax Pro V9.0 for W95/NT; CD $163.18 $0 $0 90 days $2.00 $2.40 $2.80 WinNT-CA-1 WindowsNT Server Client Access License 4.0 (1) $32.80 $0 $0 90 days $1.00 $1.20 $1.40 WinNT-CA-20 WindowsNT Server Client Access License 4.0 (20) $540.38 $0 $0 90 days $7.00 $8.40 $9.80 WinNT-WS Windows NT Workstation 4.0 $322.26 $0 $0 90 days $4.00 $4.80 $5.60

Individual Products from Kits

ACCESS2000 Microsoft Access 2000 for Windows NT/95 $327.18 $0 $0 90 days $4.00 $4.80 $5.60 AntivirusSVR Norton Antivirus v5.0 for NT Server (Plus WS) $496.10 $0 $0 90 days $7.00 $8.40 $9.80 ARCserveSVR ARCserve v6.6 for NT for Workgroup $442.80 $0 $0 90 days $6.00 $7.20 $8.40 DAT Tape 4GB 4MM DAT backup tape $14.76 $0 $0 90 days $0.00 $0.00 $0.00 MTM56K US Robotics Sportster 56K External Fax Modem $172.20 $0 $0 90 days $2.00 $2.40 $2.80 MTMCable QVS IBM AT-MODEM 6' Cable $6.56 $0 $0 90 days $0.00 $0.00 $0.00 pcANYWHERE pcAnywhere32 v9.0 Host/Remote for NT/95 $177.12 $0 $0 90 days $2.00 $2.40 $2.80 SQLSVR-EDM-10 SQL Server V 7.0 (10 users) $1,979.48 $0 $0 90 days $25.00 $30.00 $35.00 SQLSVR-EDM-25 SQL Server V 7.0 (25 users) $3,969.62 $0 $0 90 days $50.00 $60.00 $70.00 SQLSVR-EDM-5 SQL Server V 7.0 (5 users) $1,380.88 $0 $0 90 days $17.00 $20.40 $23.80 Utilities Norton Utilities v2.0 for NT WS/SVR $97.58 $0 $0 90 days $1.00 $1.20 $1.40 VISUAL STUDIO MS Visual Studio Enterprise Edition V6.0 ,NT/95, includes: VB, C++, $1,607.20 $0 $0 90 days $21.00 $25.20 $29.40 J++,InterDev, FoxPro, SQL SVR Dev WinNT-SVR-10 WindowsNT Server 4.0 (10 User License) $1,112.74 $0 $0 90 days $14.00 $16.80 $19.60 WinNT-SVR-25 WindowsNT Server 4.0 (25 User License) $1,595.72 $0 $0 90 days $20.00 $24.00 $28.00 WinNT-SVR-5 Windows NT Server 4.0 (5 User License) $800.32 $0 $0 90 days $10.00 $12.00 $14.00 Interactive Voice Response Systems, Services and Peropherals First Data Government Solutions

Award 4105 PT 56856 Group 77109 PT 56857

NYS Net Mfg. Maintenance Maintenance Maintenance NYS Net Installation Inst. Per Standard Standard (per Gold (per Platinum (per Model Number Product Description Price Per Unit Unit Warranty month) month) month) SERVER-CLUSTER-R Cluster Server (Rack mounted ) - Consists of (2) servers and a disk Array shelf. Each server is udes Cross Over Cable. $18,343.89 $0.00 $0.00 90 days $229.30 $286.63 $321.02 KIT-2000-CLSTR-2P Assembly component kit for AccessNet 2000 Clustered DB Server (Dual Processor) an Dual Processor $68,175.62 $0.00 $0.00 90 days $852.20 $1,065.25 $1,193.08 SERVER-VS-R Voice Server (Rack Mount) - (1) Xeon 3.2 GHz processor, (1)GB Memory, Embedded Array Controller, (2) 36 GB 15k RPM $3,812.18 $0.00 $0.00 90 days $47.66 $59.58 $66.73 KIT-2000-VS Assembly component kit for AccessNet 2000 Voice Server with the following components: $1,258.56 $0.00 $0.00 90 days $15.74 $19.68 $22.04 D/240JCT-T1 Dialogic SingleSpan™- JCT Series 24-Port Voice Processing with Digital Network Interface. If installing multiple cards please include CT Bus Cable $7,017.05 $0.00 $0.00 90 days $87.72 $109.65 $122.81 PC-CHARGE-UPG4 PC-CHARGE; Single-user upgrade to curetn 5.x version $89.38 $0.00 $0.00 90 days $1.12 $1.40 $1.57 TTS-1-S One Text-to-Speech concurrent port licenses. Concurrent user/process (Resource) $586.30 $0.00 $0.00 90 days $7.33 $9.17 $10.27