Final Conference - Integrated mobility solutions to enhance regional transport

Wednesday 4th November – Friday 6th November 2020 Co-designed services: ridesharing round table

Shareplace pilots • City of

• City of Zalaegerszeg

• City of Szeged (SASMOB project)

TAKING COOPERATION FORWARD 2 How did the ridesharing idea emerge from the participatory process, which stakeholders were mainly involved, what was the final objective of the pilot?

TAKING COOPERATION FORWARD 3 Introduction - Living Lab Report Activities ACTIVITY CATEGORIES ACTIVITIES DONE • CONTEXT IDENTIFICATION 17 WORKSHOP • MAPPING OF NEED AND CRITICALITIES ORGANIZED WITH THE INVOLVEMENT OF • IDENTIFICATION OF STAKEHOLDERS SOLUTIONS

• USER ANALYSIS 30 INTERVIEWS • SHARING EXPERIENCES OF REALIZED WITH USERS AND OPERATORS OF MOBILITY SYSTEM PUBLIC AND PRIVATE TRANSPORT • EXPECTATIONS OF STAKEHOLDERS

• NETWORK CREATION OF MAILING LIST INVOLVED ACTORS • FACILITATION OF AND COMMUNICATION WITH ACTIVE COMMUNICATION BETWEEN SUBJECTS ACTORS INVOLVED • CALENDAR OF EVENTS SHARED • PARTECIPATION DECISION- MAKING PROCESSES PROGRAMMING OF ACTIVITIES WITH THE • INDIVIDUATION THEMES OF WORKING GROUP AND THE STAKEHOLDERS DEEPENING

• OPERATION OF THE 3 MEETINGS PLATFORM ORGANIZED IN ORDER TO TRAIN •MATCHING DEMAND-OFFER EMPLOYEES AND STUDENTS TO USE •INCENTIVE MECHANISMS CARPOOLING SERVICE •INTERMODALITY SURVEY TAKING COOPERATION FORWARD 4 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Stakeholders Engagement Map • SAB ARRIVA ITALIA S.R.L. • ATB MOBILITA’ S.P.A. • NET TRASPORTI S.R.L. PRIVATE • ATB SERVIZI S.P.A. TRANSPORT PUBLIC • LOCATELLI AUTOSERVIZI S.R.L. TRANSPORT OPERATORS • TEB S.P.A. OPERATORS • MOBIKE • TRENITALIA S.P.A • BRINGME S.R.L. (APP JOJOB) • TRENORD S.R.L.

• CITIZENS

• TENARIS DALMINE OTHER ACTORS • FIAB PEDALOPOLIS • AGENZIA PER IL TRASPORTO PUBBLICO LOCALE DEL BACINO LOCAL • ARIBI DI BERGAMO INSTITUTIONS

• MUNICIPALITY OF DALMINE REGIONAL • PROVINCIA DI BERGAMO AND CORE TARGET GROUP PROVINCIAL DIRECT STAKEHOLDERS INSTITUTIONS • REGIONE LOMBARDIA INDIRECT STAKEHOLDERS TAKING COOPERATION FORWARD 5 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Stakeholders Engagement - Definition of Needs ACCOMPLISHED RESULTS CAMPUS DALMINE 1. Creation of links between the subjects involved 2. Recognition of the needs of the stakeholders 3. Greater knowledge on the part of the stakeholders involved of the needs of users and end-users 4. Reorganization of problems in groups and sub groups and search for links between groups 5. Establishment and identification of the relationships among the problem groups

CAMPUS LOWER TOWN CAMPUS UPPER TOWN

TAKING COOPERATION FORWARD 6 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Stakeholders Engagement – Problems mapping PROBLEMS MAPPING AND OPPORTUNITY ACCOMPLISHED RESULTS 1. Involvement of stakeholders from the early stages of the design process of innovative solutions (participatory planning of solutions) 2. Sharing knowledge and experiences on the part of stakeholders involved 3. Collection of highlighted themes/problems/potentialities and cataloging them in macro categories 4. Creation of a sort of hierarchy of priorities among the highlighted themes/problems/potentialities 5. Focus on the issues and needs most felt by the stakeholders involved

TAKING COOPERATION FORWARD 7 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Stakeholders Engagement – Critical mapping EXAMPLE OF PROBLEMS MAPPING CAMPUS DALMINE – LOCAL PUBLIC TRANSPORT

MACRO CATEGORY SUBTHEME PRIORITY

1. Shortage of preferential lanes dedicated to Local Public Transport 2. Inefficiency and ineffectiveness of the public transport service by road, especially in the connection lines between Bergamo and Dalmine 3. Crowds at peak times of public transport lines on the road towards the interurban routes of influx to the City of Bergamo (eg. from Capriate) and to the main destination INEFFICIENCY poles (including university campus) NETWORK OF 4. Coincidences and interchanges are not always effective HIGH LOCAL PUBLIC 5. Shortage of «direct shuttles» connecting the strategic hubs TRANSPORT of the City of Bergamo to the Dalmine campus 6. Shortage of public bus lines between the City of and the City of Bergamo 7. Low daily offer of public bus lines to Dalmine and reduction of the offer in the evening bands 8. Poor presence on the TPL lines of smart shelters (of the type recently installed for the Circular line C) 9. Scarce intermodal travel information/coincidences

TAKING COOPERATION FORWARD 8 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Stakeholders Engagement – Exploring solutions MAP WITH ADDITIONAL GREATER PRESENCE CARS RESERVED ACCESS LIMITS TO SMALL OF BIKE ON THE PACKAGES HIGH TOWN FOR STANDARD COLUMNS OF MUNICIPAL STATION/MAIN CARS RATES CHARGING TERRITORY DIFFERENTIATE NODES BY TYPE

BOOKING INCENTIVES FOR FREE FLOATING SHARING APP SERVICE PEDALED ASSISTED DIVERSIFIED RATES INTEGRATION FOR REACH UPPER FOR ASSISTED WITH TOWN PEDAL BIKE CRPOOLING PRIVATE/ MUNICIPALITY ELECTRIC OR HYBRID DICTATES THE RULES CARS SHARING

MOBILITY PARKING RESERVED BASIC RATE GENERIC WITH WITH CODES FOR KM. AND SUB-GENRES FREE FOR THEN MORE PEOPLE ARE CONSUMPTION BY TYPE OF STIMULATE USE RENT A LONG TERM AGREEMENTING, USERS WITH RULES RENTING THE VEHICLE TO SHARE FOR COMMON PUBLIC CHECK VEHICLE AND USING RATINGS AND STRETCHES (HOME- IT DAILY GUARANTEE INFORMATION AND STUDY/HOME- APP (EG. COMPANIES) PASSAGES SENSITIZATION ON WORK) PUBLIC/PRIVATE CROSS THE REDUCTION OF AUTHORIZED PASSAGES CONSUMPTION TRANSPORT ECONOMIC INCENTIVES

TAKING COOPERATION FORWARD 9 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo ZALAEGERSZEG RIDESHARING- PARTICIPATION

Stakeholder engagement:

• March-May 2018 Contacting 6 interested companies with many employees • May/Sept. 2018 Living labs for HR managers and co-workers of interested companies • March/June 2019 Discussions about IT elements of the pilots • August/Nov. 2019 Contacting interested companies again

• March 2020 Postponing the test due to Covid-19

• August 2020 Contacting companies again

Problems: Less interest in companies due to change of HR managers and fluctuation of co-workers Challenge to engage and involve new partners TAKING COOPERATION FORWARD 10 ZALAEGERSZEG RIDESHARING - PARTICIPATION

Analysis of needs and expectations: Living lab events Questionnaire was conducted focusing on the following topics: • Travel habits • Challenges in the everyday commuting • Willingness for ridesharing solution – advantages and disadvantages • Conditions, incentives

Test group Incentive system Closed user group within the carpooling app Cooperation agreement

TAKING COOPERATION FORWARD 11 Looking at a different project approach, what are the objectives of the city of Szeged and how is the SASMOB project going to develop?

TAKING COOPERATION FORWARD 12 COMPANY CARPOOLING IN SZEGED

The City of Szeged • wants to see an increasing number of high- quality, modern workplaces; • aims is to ensure that people can get to their workplace easily, quickly and on time; • wants to decrease Szeged’s mobility footprint. Focus on digitisation: smart city data centre to serve public transport, carpooling etc. applications

TAKING COOPERATION FORWARD 13 COMPANY CARPOOLING IN SZEGED

The SASMOB approach: alliance with employers • a Mobility Cooperation Agreement between Municipality & engaged employers through Workplace Mobility Plans to improve employees’ travel-to-work conditions, where:

Employers undertake to: City of Szeged undertakes to:

• Establish the organizational framework for mobility planning • Prepare a situation analysis and a mobility • Provide assistance in professional aspects plan • Provide a set of tools • Implement the measures included in the • Provide recognition mobility plan • Take city-level transportation measures • Assess the results and efficiency of the measures

TAKING COOPERATION FORWARD 14 Tell us about your solution and its operational and technical features?

TAKING COOPERATION FORWARD 15 Current LPT Situation Post Covid-19 • FIXED NUMBER ENTRANCES on Public Transport aimed IN A SIMILAR EMERGENCY SITUATION THE ORIGINAL at checking that the capacity of the vehicles reaches PROJECT OF IMPLEMENTING A CARPOOLING SERVICE, only a certain number of people WHOSE ACTIVATION WAS ORIGINALLY SCHEDULED • Organization of SEAT BOOKING SYSTEMS on all trains FOR THE MONTH OF MARCH 2020, HAS BEEN and limited number access on all Public Transport with COMPLEX TO DEVELOP IN THE SHORT PERIOD presence of people counting systems and controllers/bouncers • SOCIAL DISTANCE MEASURES with staggered seats on all Public Transport • STAGGERING ON ENTRANCE AND EXIT TIMES from workplace • ELIMINATION OF PEAK HOURS concept • Incentive for the use of ALTERNATIVE AND DECONGESTANT TRANSPORT METHODS • Obligation for travelers to wear MASKS AND GLOVES

PHASE 1 PHASE 2-3 ACTIVATION OF A PLATFORM/APP ACTIVATION OF A FOR S.W. MONITORING AND CARPOOLING SERVICE AND ANALISYS OF DATA OBTAINED RELATED INCENTIVE FROM THE SURVEY MECHANISMS (JUNE-OCTOBER) (SEPTEMBER-NOVEMBER)

TAKING COOPERATION FORWARD 16 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Smart Working project articulation IMPLEMENTATION STEPS OF THE S.W. PROJECT 4° STEP USER REGISTRATION VIA 1° STEP 3° STEP WEB/APP INFORMATION FOR LAUNCH OF THE Registration of users via USERS MONITORING PLATFORM webiste or mobile Drafting and sending of 2° STEP Launch on 12th June application information for municipal WEBINAR employees (Phase 1) and ORGANIZATION staff/teachers/students of Organization of Webinars University of Bergamo at the municipality and 5° STEP (Phase 2) to make them the university ROUTE HOME-WORK aware of the activation of (in 8th and 11 th June) ENTRY the platform Filling in the application, by each individual user, of 7° STEP the journey home-work PARALLEL STEP QUANTIFICATION OF TEMPORAL, ECONOMIC AND INTERMODALITY SURVEY 6° STEP ENVIRONMENTAL BENEFITS Filling of a questionnaire CERTIFICATION OF THE SMART Automatic calculation of aimed at evaluating the WORKING DAYS time, economic and propensity of users to use, in Insertion in the application, + environmental benefits the future, the carpooling by each individual user, of associated with the route service to reach the places of working days carried out in entered study or work smart working through self- certification

TAKING COOPERATION FORWARD 17 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Phase 1 – Smart Working Monitoring Platform PROJECT REMODULATION #COLLEGHIAMOILLAVORO NEW PROJECT OBJECTIVES ASSESSMENT OF THE GLOBAL EFFECTS OF SMART WORKING COMPANY TARGET GROUP • Reduction of car and public transport use with • EMPLOYEES of the Municipality of Bergamo DECREASE IN URBAN TRAFFIC and generation of a • TECHNICAL ADMINISTRATIVE STAFF, TEACHERS growing demand for on-demand mobility AND STUDENTS of the University of Bergamo • Considerable REDUCTION OF POLLUTING EMISSIONS and improvement of air quality • Estimating of the reduction/saving of TRANSPORT COSTS for reaching the workplace

THE NEW PLATFORM OF COMPANY SMART WORKING EVALUATION • Development of a platform aimed at offering all users the opportunity to CERTIFY ECONOMIC AND ENVIRONMENTAL BENEFITS for work days at home (first activation phase dedicated for municipal employees; second phase reserved for university students/staff) https://www.jojob.it/colleghiamoillavoro/ • The certification system is RETROACTIVE starting from 01/01/2020

TAKING COOPERATION FORWARD 18 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Phase 2 – Launch Carpooling Platform PLATFORM AND APP ACTIVATION IN SEPTEMBER 2020 ITINERARY MODEL Creation of a complete address book of users with Search for people similar trip home- who live in the work/school sorroundings or around the route. HOME WORK They can be municipal employees or staff/teachers/ students of University of Bergamo

TRAVEL CERTIFICATION AND PROMOTIONS

Availability of a virtual list Certification of travel of users willing to give a Through a few simple and Carbon Dioxide ride on the route of interest operations it is possible Emissions for obtain to certify the days in points and discounts which the user has moved in carpooling TAKING COOPERATION FORWARD 19 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Phase 3 – Carpooling Incentive Mechanisms MECHANISM INTRODUCED SEASON’S CARPOOL RACE The competitions conceived will guarantee the possibility of concretely encouraging the use of carpooling service. Through them, municipal employees and university students will compete for digital vouchers (Amazon vouchers) and will be able to monitor the results through a ranking ASSIGNED PARKING SPACES Through the joint action of the Municipality of Bergamo and Dalmine, as well as the ATB Company, special parking spaces for carpooling service can be reserved. In Bergamo, passes will be issued enabling free parking in one of the car parks in the structure managed by the ATB company in order to reward the most virtuous municipal employees TAKING COOPERATION FORWARD 20 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Carpooling – Benefits and Critical aspect

PRIVATE USE OF THE CAR WITH MOBILITY WITH CONVENTIONAL CARPOOLING TRAFFIC CONGESTION PUBLIC TRANSPORT MOBILITY Estimated Time 1h 05’ Estimated Time 1h 15’

FOR THE TRAVELER FOR TRANSPORT OPERATORS • ECONOMIC SAVINGS (FUEL ETC.) • INTEGRATION WITH LOCAL • DIFFICULTIES IN THE MATCHING • DIFFICULTY TO RELY ON YOUR AND SHORTER TRAVEL TIMES PUBLIC TRANSPORT SERVICES OF ITINERARIES AND TIMES OWN HABITS AND YOUR • IMPROVEMENT OF SOCIAL WITH TERRITORIAL COVERAGE BETWEEN TRANSITANTS INDIPENDENCE RELATIONS BETWEEN • REDUCTION OF RISK OF • RIGIDITY IN TIMETABLES AND • DIFFICULTY IN THE MANAGEMENT COLLEAUGUES/STUDENTS ACCIDENTS LACK OF FLESSIBILITY DUE TO THE OF NON-DAILY NEEDS FOR THE COLLECTIVITY FOR THE UNIVERSITY NECESSITY OF PROGRAMMING • DECONGESTED ROAD NETWORK • HOURLY REGULAIRTY IN THE THE ADVANCED MOVEMENTS • MAJOR TIMES OF TRAVEL TO • REDUCTION OF GHG EMISSIONS, ARRIVAL OF REACH PLACE OF STUDY/WORK • LACK OF TRUST IN RELATIONSHIP ENERGY AND NOISE EMPLOYEES/STUDENTS WITH STRANGERS, SENSE OF • DIFFICULTY TO ORGANIZE CONSUMPTION • REDUCTION OF PARKING SPACES EMBARASSMENT IN REQUESTING DISPLACEMENTS WITH MIXED • REDUCTION OF TRANSPORT • PROMOTION OF A PHILOSOPHY A PASSAGE ROUTES (DIFFERENT MEANS) TIMES BASED ON COOPERATION TAKING COOPERATION FORWARD 21 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo ZALAEGERSZEG RIDESHARING – SOLUTION AND TECHNOLOGY

OSZKÁR application: • Closed group within the application • Employees of the participating companies • Registration: corporate email address or private email address • Automatically/manually added to the closed group

TAKING COOPERATION FORWARD 22 ZALAEGERSZEG RIDESHARING – SOLUTION AND TECHNOLOGY

TAKING COOPERATION FORWARD 23 ZALAEGERSZEG RIDESHARING – SOLUTION AND TECHNOLOGY

TAKING COOPERATION FORWARD 24 COMPANY CARPOOLING IN SZEGED

TYPES OF SASMOB MEASURES TO OPTIMIZE PRIVATE CAR USE Supporting company carpooling: • Promoting the use of company carpooling – by Greenformers to Work (Gr2W) mobile application developed for SASMob employees using gamification • Marking of carpooling parking lots at workplaces Optimizing of existing parking infrastructure and management: • Re-marking of parking signs at sites • Installing new gate and access system

TAKING COOPERATION FORWARD 25 COMPANY CARPOOLING IN SZEGED

Functionality of Gr2W: • Web application sopporting DRTmobility managers (e.g. mobility surveys, company goals) • Mobile application: carpooling, gamification, personal statistics Process / status: • Testing started with 7 major employers • Delayed by COVID-19 (for safety reasons)

TAKING COOPERATION FORWARD 26 TAKING COOPERATION FORWARD 27 How COVID-19 restrictions affected the development of activities? How will tests and services evolve in the future?

TAKING COOPERATION FORWARD 28 ZALAEGERSZEG RIDESHARING - INTEGRATION AND FUTURE

Impact of Covid-19

• Restrictions due to the virus • Although new companies have been involved to the testing, it had to be postponed from spring (March-April) to end of summer-autumn (August- September) • Every day commuting has been changed (home office or other measures) at workplaces, every day mobility needs have been minimized • Due to social distancing and #stayathome recommendations/curfew restrictions the PC use increased BUT carpooling is not favoured (risk of infection + lack of protection equipment for a period of time ).

DELAY PLAN WAS NEEDED

Solution Real test with a low number of participants OR No real test, conceptual description of the service, questionnaire TAKING COOPERATION FORWARD 29 ZALAEGERSZEG RIDESHARING - INTEGRATION AND FUTURE

Site preparation

• Signs/road markings for parking in 3 frequented downtown areas • Railway station • Bus station • City centre Connection to the existing mobility network

• Dedicated carpooling places at workplaces

TAKING COOPERATION FORWARD 30 Integration of Information – Supply side

LOCAL PUBLIC SUPPLY SIDE (POLICY MAKERS AND SERVICE OPERATORS) TRANSPORT CARPOOLING • Overcoming the concept of competition DATA DATA between Local Public Transport and carpooling service • Methods of making available, type and quality of data from Local Public Transport and carpooling service that will flow into the INTEGRATED common ecosystem DIGITAL END USERS • Business models related to adherence to the ECOSYSTEM common integrated ecosystem • Financial and regulatory implications for joining the ecosystem OPEN POINTS AND CRITICAL FACTORS E015 ECOSYSTEM/ • Low propensity for public and private transport REGION operators to share data • Low availability of quality, accessible and uniform open data on public and private COMMON transport ATB/TEB S.P.A. ECOSYSTEM LOCAL PUBLIC TRANSPORT • Presence of ''closed'' systems and lack of AUTOGUIDOVIE OF SHARED AGENCIES interoperability between databases and S.P.A. RULES between technological platforms • Lack of data provision requirements in service procurement processes JOJOB CARPOOLING COMPANY • Lack of common vision at both local and national level TAKING COOPERATION FORWARD 31 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Infastructural Integration and Intermodality - SUMP UNIVERSITY CAMPUSES AND PUBLIC TRANSPORT INTERCHANGE PARKING 400 IN FORECAST - PUMS

200 1.000

200

CITY CENTER CITY CENTER 300 400

300

200 200 DALMINE CAMPUS

300 University campuses 400 Municipal offices The new SUMP contains the forecast of an increase in the Existing railway network interchange parking offer quantified in approximately 3.900 additional spaces in order to encourage and promote the Railway network in forecast intermodality of car-LPT travel (Park&Ride) in systematic home- Existing tramway network school and home-work displacements Tramway network in forecast TAKING COOPERATION FORWARD 32 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Which are the results achieved so far, and how you plan to integrate your achievements in the planning process?

TAKING COOPERATION FORWARD 33 ZALAEGERSZEG RIDESHARING – RESULTS

Status • No real test, conceptual description of the service, questionnaire New stakeholders • SUMP Zalaegerszeg – 2016 • First review is soon actual – flexible and shared services to be integrated • Zalazone – bigger emphasis on flexible and shared services

TAKING COOPERATION FORWARD 34 Parallel phase - Intermodality Survey AIM OF THE SURVEY Through a questionnaire prepared by Jojob Company with the collaboration of the Municipality, it will possible to: • have available data related to travel arrangements for municipal employees and university students/teachers; • identify the ways in which users travelled before and after the emergency occurred; • measure the propensity of individual users to change (even conditional) their own travel habits on the home- school or home-work journey; • undestanding real user mobility Snapshot of requirements and possible mobility (current modulations of the service; situation, propensity for change) • measure the propensity to participate in any subsequent phase of activation of the carpooling Effectiveness of the Identification service initiative and of needs benefits MAIN OBJECTIVE EVALUATE THE PROPENSITY OF Co-design of USERS TO CHANGE TOWARDS the service by NEW SUSTAINABLE MODES OF users TRANSPORT TAKING COOPERATION FORWARD 35 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Intermodality Survey Results – Mobility problems WHAT ARE THE ISSUES THAT YOU CONSIDER MOST RELEVANT WITHIN THE CURRENT MOBILITY SYSTEM OF BERGAMO? DISCONTINUITY IN DEVELOPMENT OF CYCLING AND PEDESTRIAN ROUTES 8,51 LACK OF SECURITY FOR CYCLISTS 8,42

LACK OF SECURITY FOR PEDESTRIANS 9,03

LACK OF CAPILLARITY OF LOCAL PUBLIC TRANSPORT 7,38

CROWDING OF LOCAL PUBLIC TRANSPORT 6,12 INADEQUACY AND/OR INEFFICIENCY OF LOCAL PUBLIC TRANSPORT 5,29 COST OF PARKING IN CENTRAL AREAS 5,52

LACK OF INTERCHANGE CAR PARKINGS 5,61

INADEQUATE PARKINGS 4,01

TRAFFIC CONGESTION ON PROVINCIAL ROADS 3,58

TRAFFIC CONGESTION ON URBAN ROADS 2,54 Average position SAMPLE COMPILATION 0 1 2 3 4 5 6 7 8 9 10 TAKING COOPERATION FORWARD 36 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Intermodality Survey Results – Choice of means WHAT ARE THE REASONS ON THE BASIS OF WHICH YOU CHOOSE THE VEHICLE TO USE FOR HOME- SCHOOL OR HOME-WORK MOVEMENTS?

RESPECT FOR THE ENVIRONMENT 6,74

LACK OF ALTERNATIVES 5,80

COMFORT/STRESS 5,72

HEALTH (PERSONAL WEEL - BEING) 5,59

SAFETY OF THE VEHICLE USED 5,72

AVAILABILITY/LACK OF PARKINGS 5,48

AUTONOMY/FLEXIBILITY 3,09

TRAVEL TIME 3,30

ECONOMY OF TRAVEL 3,55

0 1 2 3 4 5 6 7 8 Average position SAMPLE COMPILATION

TAKING COOPERATION FORWARD 37 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Survey Results – Post Covid Security Perception

GIVEN OF THE COVID-19 OUTBREAK, WHAT IS GIVEN OF THE COVID-19 OUTBREAK, WHAT IS TODAY YOUR PERCEPTION OF SAFETY FOR TODAY YOUR PERCEPTION OF SAFETY FOR YOUR HEALTH FOR THE USE OF PUBLIC YOUR HEALTH FOR THE USE OF PRIVATE TRANSPORT (TRAIN, TRAM, BUS)? VEHICLE (INDIVIDUAL USE OF CAR)?

3,03% 1,52% 1,52% 24,24% 24,24% 19,70% 31,82%

43,94% 50,00% VERY LOW LOW HIGH ENOUGH Percentage values HIGH SAMPLE COMPILATION VERY HIGH

TAKING COOPERATION FORWARD 38 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Survey Results – Post Covid Displacement Habits IN THE MONTHS AFTER THE EMERGENCY SITUATION, DO YOU CONSIDER APPROPRIATE TO CHANGE YOUR MOVEMENT METHODS WITH RESPECT TO PRE-COVID HABITS? NO I WILL NOT CHANGE MY HABITS 51,52%

YES, I WILL USE MORE SCOOTER SHARING SERVICES 1,52%

YES, I WILL USE MORE CAR SHARING SERVICES 3,03%

YES, I WILL USE MORE BICYCLE OR WALKING 25,76%

YES, I WILL USE MORE LPT 1,52%

YES, I AM WILLING TO SHARE THE CAR TRAVEL WITH COLLEAGUES 22,73%

YES, I WILL USE MORE BIKE SHARING SERVICES 4,55%

YES, I WILL USE MORE MY OWN ELECTRIC SCOOTER 1,52%

YES, I WILL USE MORE PRIVATE CAR (ONLY AS A DRIVER) 22,73%

0 10 20 30 40 50 60 Percentage values SAMPLE COMPILATION

TAKING COOPERATION FORWARD 39 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Intermodality Survey Results – First Mile IN CASE OF MAIN USE OF PUBLIC TRANSPORT, WHICH ADDITIONAL MODE OF TRANSPORT DO YOU USE FOR TRAVEL FROM HOME TOWARDS THE STATIONS/STOPS OF DEPARTURE (FIRST MILE)?

SCOOTER/MOTORCYCLE OWNED 1,49%

SHARING SERVICES 0,00%

ELECTRIC SCOOTER 0,00%

BICYCLE 13,43%

FEET 58,21%

CAR (AS PASSENGER) 16,42%

CAR (AS DRIVER) 35,82%

0 10 20 30 40 50 60 70 Percentage values SAMPLE COMPILATION

TAKING COOPERATION FORWARD 40 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Intermodality Survey Results – Last Mile IN CASE OF MAIN USE OF PUBLIC TRANSPORT, WHICH ADDITIONAL MODE OF TRANSPORT DO YOU USE FOR TRAVEL FROM THE ARRIVAL STOPS/STATIONS TO THE PLACE OF WORK OR STUDY (LAST MILE)?

SHARING SERVICES 2,99%

ELECTRIC SCOOTER 0,00%

BICYCLE 5,97%

FEET 82,09%

CAR (AS PASSENGER) 13,43%

0 10 20 30 40 50 60 70 80 90 Percentage values SAMPLE COMPILATION

TAKING COOPERATION FORWARD 41 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Survey Results – Carpooling Service

FOR WHAT KIND OF DISPLACEMENTS WOULD YOU INTEND TO USE THE CARPOOLING SERVICE?

I AM NOT INTERESTED IN THE CARPOOLING SERVICE 34,85%

TO COVER REGIONAL TRAVEL 13,64%

TO COVER EXTRAURBAN TRAVEL 39,39%

TO COVER TRAVELS WITHIN THE MUNICIPALITY OF BERGAMO 16,67%

TO INEGRATE PUBLIC TRANSPORT DURING "SOFT" HOURS 12,12%

TO COVER SHORT - TERM TRAVELS 3,03%

TO COVER THE SO CALLED "FIRST OR LAST MILE" (INTERCHANGE WITH OTHER MEANS OF TRANSPORT) 6,06%

0 5 10 15 20 25 30 35 40 45 Percentage values SAMPLE COMPILATION

TAKING COOPERATION FORWARD 42 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Survey Results – Carpooling Service WHICH ISSUES DO YOU THINK IMPORTANT TO DEEPEN AND DEVELOP IN THE PROJECT OF A CARPOOLING SERVICE?

THE INTEGRATION WITH PUBLIC TRANSPORT (FOR EXAMPLE THE POSSIBILITY OF AN INTEGRATED PASS) 4,03

THE CREATION OF "POWER LINES" BETWEEN STATIONS, STOPS AND TERMINAL OF PUBLIC TRANSPORT AND 4,53 ORIGINS/DESTINATIONS OF TRAVEL

THE POSITIONING OF THE PARKING SPACES RESERVED FOR CARPOOLERS 2,86

T H E S U P P L Y - DEMAND MATCHING MECHANISMS 3,20

THE INCENTIVE MECHANISMS DESIGNED TO REWARD VIRTUOUS CARPOOLERS 3,33

THE TECHNOLOGICAL ASPECTS OF PLATFORM IMPLEMENTATION 3,05

0 0,5 1 1,5 2 2,5 3 3,5 4 4,5 5 Average position SAMPLE COMPILATION

TAKING COOPERATION FORWARD 43 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Future Perspectives - Scaling Up Potential

ORIO AL SERIO COMMERCIAL CENTER

ORIO AL SERIO AIRPORT

PAPA GIOVANNI HOSPITAL

BERGAMO STADIUM

PROVINCE OF BERGAMO

The tested solution is expected to be scaled up by PUBLIC AND PRIVATE ACTORS BEING TRAFFIC GENERATORS in order to provide more efficient solutions for their KILOMETRO ROSSO DISTRICT employees and users CHAMBER OF COMMERCE

TAKING COOPERATION FORWARD 44 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo Perspectives – Towards a new mobility planning FUTURE MOBILITY MANAGEMENT TOPICS – FLEXIBLE SERVICES

IDENTIFICATION OF SPECIFIC MOBILITY MANAGEMENT POSSIBLE INTRODUCTION OF A AREAS OF APPLICATION SUCH ACTIONS TO STRENGTHEN MECHANISM OF MULTIMODAL AS LOW DEMAND AREAS NOT COOPERATION WITH INTEGRATION-BASED PUBLIC COVERED BY PUBLIC TRANSPORT COMPANIES FOR THE PURPOSE CONTRIBUTION SERVICES IN ORDER TO OF DRAFTING COHERENT IMPROVE THE INTERMODALITY HOME-SCHOOL AND HOME- OF MOVEMENTS WORK PLANS FOR TRAVEL ILLUSTRATIVE CRITERIA • PUBLIC SAVINGS RELATED TO THE SUBSTITUTION OF TRADITIONAL SERVICES • INCREASED PUBLIC EARNINGS RELATED TO HIGH ACTRACTIVENESS OF SETTLEMENTS FOR BUSINESS ACTIVITIES AND SERVICES • REDUCTION OF EXTERNALITIES GENERATED BY THE USE OF CARPOOLING SERVICES AS ALTERNATIVE TO PRIVATE MOTORIZED MOBILITY TAKING COOPERATION FORWARD 45 Final Conference – Parallel session ‘‘Co-designed services‘‘ - Municipality of Bergamo THANK YOU FOR YOUR ATTENTION

See you tomorrow!

METAPUBLIC-RELATIONS

TAKING COOPERATION FORWARD 46