Report of Findings for Junta de Andalucía (JDA) Known Issue Report - Oracle Application Server Products Kaleeswari Vadivel ACS Delivery March 2018
Contents 1 Document Control ...... 3 2 Contacts Details ...... 4 3 Introduction ...... 5 3.1 Purpose ...... 5 3.2 Methods ...... 5 4 Life Cycle Information ...... 6 4.1 Life Cycle Information ...... 6 4.2 Releases Availability ...... 7 4.2.1 Links to download Oracle Application Server Products ...... 7 4.2.2 Supported Configurations for Oracle Application Server Products ...... 7 4.3 Oracle Application Server Documentation ...... 8 4.4 Patches released during last month ...... 9 4.5 Critical Patch Updates and Security Alerts ...... 10 4.5.1 Active Critical Patch Update ...... 10 4.6 Notes created/updated during last month ...... 12 4.7 Bugs fixed (updated) during this month ...... 15 4.8 Diagnostics ...... 17 4.9 References...... 19
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1 Document Control
Change Record
Date Author Version Change Details 10-March-2018 Kaleeswari Vadivel 1.0 Initial document created
Reviewers
Name Role José María Gómez Oracle, Service Delivery Manager
Agustín Calvo Oracle, Service Delivery Manager
Distribution
Name Role José María Gómez Oracle, Service Delivery Manager
Agustín Calvo Oracle, Service Delivery Manager
Junta de Andalucía (JDA) Customer
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2 Contacts Details
Customer Contacts
No Contact Contact Title Email 1 GASSC - Oracle Dirección JDA [email protected]
2 JDA Organismos JDA
3
4
Oracle Contacts
No Contact Contact Title Email 1 José María Gómez Oracle, Service Delivery [email protected] Manager
2 Agustin Calvo Oracle, Service Delivery [email protected] Manager
3 Kaleeswari Vadivel Advanced Support Engineer [email protected]
4
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3 Introduction
3.1 Purpose
The purpose of the Known Issues Report is to inform the customer about Oracle is to inform the customer’s contacts about Oracle notifications, alerts, releases and patches related to the interested Oracle Products and Operating systems.
This evaluation aims to check the current available systems and/or applications news to provide information on appropriate systems/applications roadmaps and to understand any key certification and support issues. The document is also intended to give early visibility of any support/desupport dates to assist with stability and strategic support planning.
3.2 Methods
The document is based on the information provided by the Service Delivery Manager on the Desired Operating System and Oracle Products to perform the Report.
The Service Delivery Manager provided the following requested information:
Oracle Application Server 10g Release 9.0.4 o Oracle Web Cache o Oracle HTTP Server o Oracle Discoverer o OracleAS Forms& Reports Services o Oracle Application Server Containers for J2EE Oracle Application Server 10g Release 10.1.2 o Oracle Web Cache o Oracle HTTP Server o Oracle Discoverer o OracleAS Forms& Reports Services o Oracle Application Server Containers for J2EE Oracle Application Server 10g Release 10.1.3 o Oracle HTTP Server o Oracle Application Server Containers for J2EE o OracleAS Web Cache o J2EE&Webserver for J2EE applications o Service Oriented Architecture (SOA) o Business Process Execution Language
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4 Life Cycle Information
4.1 Life Cycle Information
Release GA Date Premier Extended SUSTAINING Support Ends Support Ends Sustaining Support Ends 10g (9.0.4) Dec 2003 Dec 2006 Dec 2008 Dec 2009
10gR2 10.1.2.x * Jan - Oct 2005 Dec 2011 Not Available Indefinite
Oracle Containers for J2EE (OC4J) 10gR3 (10.1.3.x) *** Jan - Oct 2006 Jun 2014 Jun 2017 Indefinite
Oracle SOA Suite 10.1 3.x ** Nov 2006 Dec 2013 Dec 2014 Indefinite
See - Lifetime Support Policy: Oracle Applications Oracle Fusion Middleware
Includes the following: Containers for J2EE, HTTP Server, Web Cache, Wireless, MapViewer, Sensor Edge Server, BPEL Process Manager, InterConnect, Integration B2B, Adapters, Business Activity Monitoring, Forms, Reports, Discoverer, Portal, Portlet Factory, Personalization, Internet Directory, Single Sign-On, Certificate Authority, Directory Integration Provisioning, Delegated Administration Services, and Developer Suite (Designer, Forms Builder, Reports Builder & Discoverer Administrator).
** Includes: BPEL Process Manager, Business Rules, Enterprise Service Bus, Web Services Manager, and Business Activity Monitoring. Is certified to work with both Oracle Containers for J2EE and Oracle WebLogic Server. Please see Oracle Fusion Middleware 10gR3 (10.1.3.x) certification matrix for more details.
***Includes: Containers for J2EE, HTTP Server, Application Server Control, Process Manager and Notification Server and Dynamic Monitoring Service
For more-detailed information on bug fix and patch release policies, please refer to the “Error Correction Support Policy” document.
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4.2 Releases Availability
4.2.1 Links to download Oracle Application Server Products
Release Links
Oracle Application Server 10g Release 3 (10.1.3.x) Application Server 10g Release 3 (10.1.3.x) Downloads
Oracle customers are able to download their software from one of the following Oracle systems
Oracle’s E-Delivery portal (http://edelivery.oracle.com) Oracle Technology Network (OTN) (http://otn.oracle.com) My Oracle Support (http:support.us.oracle.com) SmartUpdate (enabled products only – Links to List)
4.2.2 Supported Configurations for Oracle Application Server Products
Release Links
Oracle Application Server 10g (9.0.4) Oracle Application Server 10g (9.0.4) Certification
Oracle Application Server 10g (10.1.2.0.2) Certification Oracle Application Server 10g Release 2 (10.1.2)
Oracle Application Server 10g Release 3 (10.1.3.x) Oracle Application Server 10g Release 3 (10.1.3x) Certification
Information regarding certification can be found on Note: 1076018.1 and on Oracle Fusion Middleware Supported System Configuration
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4.3 Oracle Application Server Documentation
Release Details
Oracle Application Server 10g (9.0.4) Oracle Application Server 10g (9.0.4) Documentation
Oracle Application Server 10g Release 2 (10.1.2) Oracle Application Server 10g Release 2 (10.1.2) Documentation
Oracle Application Server 10g Release 2 (10.1.2.0.2) Oracle Application Server 10g Release 2 (10.1.2.0.2) Documentation
Oracle Application Server 10g Release 3 (10.1.3) Oracle Application Server 10g Release 3 (10.1.3) Documentation
Oracle Application Server 10g Release 3 (10.1.3.1.0) Oracle Application Server 10g Release 3 (10.1.3.1.0) Documentation
Oracle Application Server 10g Release 3 Oracle Application Server 10g Release 3 Documentation
Oracle SOA Suite 10g Oracle SOA Suite 10g Documentation
Program documentation may be accessed online at http://www.oracle.com/technology/documentation.
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4.4 Patches released during last month
Product Patchset/ Description Release Platform Last Updated Bug Oracle Application - - - - - Server (OAS)
Oracle Fusion - - - - - Middleware (oasp_pf)
Web Cache - - - - - (webcach)
Oracle HTTP - - - - - Server(OHS) and mods (httpsrv)
Containers for J2EE - - - - - (OC4J)
Oracle Discoverer - - - - - (discv_pf)
Oracle Forms 27491934 APPS6: TO_DATE() EXECUTION TAKES 10.1.2.3.2 Linux x86 15-MAR-2018 TIME WITH INVALID FM
Oracle Reports - - - - -
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4.5 Critical Patch Updates and Security Alerts
4.5.1 Active Critical Patch Update
Starting with the year 2005, Critical Patch Updates are the primary means of releasing security fixes for Oracle products. They are released on the Tuesday closest to the 17th day of January, April, July and October.
General information about the CPU can be found on the Critical Patch Updates Website. Also, for more information please check the Whitepaper: Critical Patch Update Implementation Best Practices.
Critical Patch Update Description Latest Version/Date Critical Patch Update - January 2018 Critical Patch Update - January 2018 Rev 6, 12 Feb 2018
Critical Patch Update - October 2017 Critical Patch Update - October 2017 Rev 10, 15 Feb 2018
Critical Patch Update - July 2017 Critical Patch Update - July 2017 Rev 5, 29 Jan 2018
Critical Patch Update - April 2017 Critical Patch Update - April 2017 Rev 5, 20 Jun 2017
Starting with the October 2013 Critical Patch Update, security fixes for Java SE and JRockit are released under the normal Critical Patch Update schedule.
For earlier versions of Critical Patch Updates and Oracle Java SE Critical Patch Updates please refer to Critical Patch Updates and Security Alerts page.
Oracle Critical Patch Update - January 2018 – Useful Notes
Critical Patch Update January 2018 Oracle Fusion Middleware Known Issues - Doc ID 2325483.1
Oracle Critical Patch Update January 2018 Documentation Map - Doc ID 2318499.1
Critical Patch Update (CPU) Program January 2018 Patch Availability Document - Doc ID 2325393.1
Oracle Critical Patch Update - October 2017 – Useful Notes
Critical Patch Update October 2017 Oracle Fusion Middleware Known Issues - NOTE 2297774.1
Oracle Critical Patch Update October 2017 Documentation Map – NOTE 2287795.1
Patch Set Update and Critical Patch Update October 2017 Availability Document – NOTE 2296870.1
Oracle Critical Patch Update July 2017 – Useful Notes
Critical Patch Update July 2017 Oracle Fusion Middleware Known Issues - Note 2264624.1
Oracle Critical Patch Update July 2017 Documentation Map – Note 2266249.1
Patch Set Update and Critical Patch Update July 2017 Availability Document – Note 2261562.1
Oracle Critical Patch Update April 2017 – Useful Notes
Critical Patch Update April 2017 Oracle Fusion Middleware Known Issues - Note 2229028.1
Oracle Critical Patch Update April 2017 Documentation Map – Note 2224072.1
Patch Set Update and Critical Patch Update April 2017 Availability Document – Note 2228898.1
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The next four Critical Patch Update release dates are:
17 April 2018 17 July 2018 16 October 2018 15 January 2019
A pre-release announcement will be published on the Thursday preceding each Critical Patch Update release.
Other useful links
Oracle Critical Patch Updates and Security Alerts - Frequently Asked Questions - CPU FAQ Risk Matrix definitions - Risk Matrix Definitions Use of Common Vulnerability Scoring System (CVSS) by Oracle - Oracle CVSS Scoring
Information regarding Oracle Security Alerts (included or not in the CPUs) can found on Map of Public Vulnerability to Advisory/Alert
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4.6 Notes created/updated during last month
WEB CACHE
Note Abstract Type Last Update How to Configure WebCache as SSL Accelerator Reverse Proxy for SSO in Single 399626.1 Server Architecture? HOWTO 01-Mar-18
464198.1 OracleAS WebCache Fails to Start - "Permission denied when setting group ID" PROBLEM 01-Mar-18
ORACLE HTTP SERVER
Note Abstract Type Last Update 2360846.1 Starting OHS with "opmnctl startall" fails with "unexpected exit: status 4200" PROBLEM 15-Feb-18
ORACLE CONTAINERS FOR J2EE
Note Abstract Type Last Update How to Enable Audit Information for the Deployed J2EE Applications on Oracle 1343504.1 Application Server? HOWTO 22-Feb-18
ORACLE DISCOVERER
Note Abstract Type Last Update Changes Made To The Discoverer 10g Pref.txt File Are Not Recognized In 1338873.1 Discoverer Plus PROBLEM 01-Mar-18
After Applying Cumulative Patch, Discoverer Plus 10.1.2.2/10.1.2.3 Fails To Load 603411.1 And Java Console Shows Oracle.Disco.DiscoApplet Not Found PROBLEM 01-Mar-18
Launching Discoverer Plus 10g Directly Or From EBS and Connecting Receive Error 757285.1 - "java.lang.ClassNotFoundException: oracle.disco.DiscoApplet" PROBLEM 02-Mar-18
Error 'java.lang.ClassNotFoundException: oracle.disco.DiscoApplet' When Accessing 372158.1 Discoverer Plus PROBLEM 09-Mar-18
Discoverer Plus 10g and 11g Connections Outside Firewall Fail With Error: "RMI 1221986.1 Protocol over JRMP transport: Connection refused to host" PROBLEM 16-Feb-18
ORACLE FORMS
Note Abstract Type Last Update 750797.1 Incorrect Menu Labels When Using Shortkeys Defined By Ampersand (&) PROBLEM 16-Feb-18
2348640.1 Blank Screen when Using Terminal Versions of JRE 6 (6u171 or JRE 7u161) PROBLEM 28-Feb-18
1678103.1 Webuti BlockAllowHeartBeat Function Not Working PROBLEM 12-Mar-18
"REP-51018: Need database user authentication" When Leaving Reports Parameter 1320131.1 Form Inactive For Some Time. Reports Forms Integration PROBLEM 08-Mar-18
Master Note for Forms FRM-92050, FRM-92100, FRM-92101, FRM-92102 444690.1 Reference Guide REFERENCE 12-Mar-18
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Note Abstract Type Last Update 605789.1 Common Errors Encountered when Compiling Forms with a "Non - Oracle" User TROUBLESHOOTING 09-Mar-18
1012300.6 Troubleshooting FRM-40010 Cannot Read Form TROUBLESHOOTING 09-Mar-18
189867.1 Master Note for Forms: 9.x and 10.x: Troubleshooting FRM-92050, FRM-921xx TROUBLESHOOTING 23-Feb-18
756384.1 Master Note for Known Causes of FRM-91500 TROUBLESHOOTING 09-Mar-18
266731.1 Troubleshooting FRM-91500 When Compiling/ Generating Forms Modules on UNIX TROUBLESHOOTING 09-Mar-18
Troubleshooting FRM-40039 / ORA-6508 / FRM-40735 on Opening a Form with 1070962.6 Attached Libraries (e.g webutil.pll) TROUBLESHOOTING 09-Mar-18
783768.1 Troubleshooting: FRM-30085 TROUBLESHOOTING 12-Mar-18
363285.1 Troubleshooting Web Deployed Oracle Forms Performance Issues TROUBLESHOOTING 09-Mar-18
756369.1 Master note on Known Causes of FRM-92102 Error in Forms TROUBLESHOOTING 23-Feb-18
61579.1 Resolving FRM-40735 Errors TROUBLESHOOTING 23-Feb-18
553849.1 Webutil Diagnostic Test Form For Checking Webutil Configuration TROUBLESHOOTING 23-Feb-18
ORACLE REPORTS DEVELOPER
Note Abstract Type Last Update No Reports Jobs Listed In Enterprise Manager "Failed Jobs", Even Though Several 387541.1 Jobs Have Failed PROBLEM 12-Mar-18
394988.1 Report Server Fails to Start With REP-0002 PROBLEM 08-Mar-18
Intermittent REP-501 Error in Showjobs Listing; ORA-2391 Found in rwEng-0.trc 758649.1 Trace. PROBLEM 01-Mar-18
735472.1 Using HTTPS with Event Driven Publishing API (srw package) PROBLEM 13-Mar-18
374406.1 "500 Internal Server Error" Returned When Calling the Reports Servlet (rwservlet) PROBLEM 08-Mar-18
290047.1 ORA-20100: Error Occurred While Parsing -- When Using Event Driven API PROBLEM 08-Mar-18
REP-52005 Trying To Run a Report Using Cgicmd.dat Even if The "Key Name" 238160.1 Appears in Showmap PROBLEM 13-Mar-18
368710.1 Rep-1814: Report Cannot be Formatted, Object 'Vertically' Can Never Fit Within ' ' PROBLEM 13-Mar-18
Reports With Attached PLX Causes Reports Server Hangs/Crashes Intermittently or 1232385.1 REP-770 / REP-736 / REP-1247 PROBLEM 08-Mar-18
Text Order in Arabic PDF Reports Output Change When the Data Contains a Single 473513.1 Character Between Two Words PROBLEM 14-Mar-18
Trying to Convert Report Gives Error "rwconverter: error while loading shared 341298.1 libraries: libjvm.so" PROBLEM 08-Mar-18
221876.1 REP-56097: "Engine rwEng-0 callback timeout" Error Starting Reports Server PROBLEM 07-Mar-18
FRM-30312: Failed to Compile the Library - When Compiling a Library that Includes 472302.1 SRW Package Calls PROBLEM 14-Mar-18
563316.1 REP-56066: PL/SQL error: - 1461 or - 1001 when insert job info to database PROBLEM 13-Mar-18
839668.1 Rep-50001 Reports Server Fails To Start and Run Reports PROBLEM 13-Mar-18
272936.1 REP-0008 with Ref Cursor Based Report when Connected to Different DB PROBLEM 09-Mar-18
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Note Abstract Type Last Update 1125843.1 Rep-52251: Cannot Get Output of Job when DESTYPE is Not Cache PROBLEM 21-Feb-18
561294.1 Bold fonts are not Coming in the PDF Output PROBLEM 08-Mar-18
Dynamic Destination Name (DESNAME) Using AfterPform Trigger Not Working In 280717.1 9.0.x / 10.1.2 PROBLEM 09-Mar-18
1064339.1 Not Able to Generate PCL Printer Output After Updating Uiprint.txt Configuration File PROBLEM 08-Mar-18
275328.1 Rwconverter.sh Errors with REP-25200, REP-759 PROBLEM 08-Mar-18
1315139.1 Inconsistent REP-1247 Error When Roles Enabled From Oracle Reports Trigger PROBLEM 02-Mar-18
"REP-51018: Need database user authentication" When Leaving Reports Parameter 1320131.1 Form Inactive For Some Time. Reports Forms Integration PROBLEM 08-Mar-18
471407.1 Error REP-0178 when running report from remote machine using rwclient PROBLEM 14-Mar-18
459026.1 Reports Server Fails to Start with REP-2 Error PROBLEM 02-Mar-18
972902.1 REP-0753 : Error Attaching PL/SQL Library
344246.1 Cannot Run Demo Report, Fails with Rep-62203, REP-1800 PROBLEM 13-Mar-18
280482.1 How to Modify the Barcode JavaBean Available on OTN PROBLEM 02-Mar-18
432570.1 REP-1814: Report Cannot be Formatted. PROBLEM 14-Mar-18
314034.1 Multiple OPMN Managed Report Servers Not Started By Opmnctl Startall PROBLEM 13-Mar-18
Intermittent Reports Engine Crash REP-56048 When Using Mail Advanced 1172602.1 Distribution PROBLEM 02-Mar-18
316302.1 Report With Arabic Characters Shows As Junk in PDF PROBLEM 23-Feb-18
443407.1 Common Causes for REP-50159 REFERENCE 14-Mar-18
420896.1 Sample Code For Reports Bursting and Distribution To Email Destinations SAMPLE CODE 14-Mar-18
457875.1 How to use BLOB Destination against RAC database SAMPLE CODE 12-Mar-18
How to Change 'Subject', 'From', 'To' and 'Body' When Running a Report to Send Its 864916.1 Output Through Email SAMPLE CODE 13-Mar-18
No Reports Jobs Listed In Enterprise Manager "Failed Jobs", Even Though Several 387541.1 Jobs Have Failed PROBLEM 12-Mar-18
ORACLE BPEL PROCESS MANAGER
Note Abstract Type Last Update 1222874.1 Unable To Create BPEL Domain With The Error 'Error updating domain index' PROBLEM 09-Mar-18
BPEL instance fails with "java.lang.IndexOutOfBoundsException: Index: 0, Size: 0" 2068658.1 error PROBLEM 01-Mar-18
454549.1 OPATCH Error "Cannot look for invPtrLoc pattern", "error code = 100" PROBLEM 02-Mar-18
2361484.1 Redeployment failed with MissingResourceException PROBLEM 22-Feb-18
753086.1 Bpel Console Login Does Not Work With Multiple DNs In Ldap Search Base PROBLEM 05-Mar-18
1343698.1 Sample How to use an XQuery Script in a BPEL PM Process to Process Information SAMPLE CODE 13-Mar-18
Sample How to Handle an Array Structure from a XML Payload Using a While Activity 1342625.1 in a BPEL PM Process SAMPLE CODE 13-Mar-18
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Note Abstract Type Last Update Sample How to Encrypt Part of an Inbound Message and Decrypt it on Outbound to 1343747.1 Protect Sensitive Data SAMPLE CODE 13-Mar-18
Sample How to Implement a Simple Inbound Correlation Scenario in BPEL Process 1349525.1 Manager SAMPLE CODE 13-Mar-18
1350775.1 Sample How to Connect to an External WebService from BPEL Process Manager SAMPLE CODE 13-Mar-18
1350345.1 Sample How to Create a Simple HelloWorld BPEL Composite in BPEL PM SAMPLE CODE 13-Mar-18
Sample How to Use Different Types of Assign Activities (Assign, Append, CopyList, 1341075.1 Remove) in BPEL PM SAMPLE CODE 13-Mar-18
Sample How to use Assign Mini-Mapper and XPath Expression Builder to Model 1342142.1 Assign Activities in BPEL Process Manager SAMPLE CODE 13-Mar-18
Sample How to Set Standard Header Information and Create Customer Headers in a 1342945.1 BPEL PM Process SAMPLE CODE 13-Mar-18
1222874.1 Unable To Create BPEL Domain With The Error 'Error updating domain index' PROBLEM 09-Mar-18
4.7 Bugs fixed (updated) during this month
BUGS FOR ORACLE WEB CACHE
(Product ID for Oracle Web Cache: 1059)
Available for Id Severity Component Found In Title Date Fixed Platform platforms No bugs for Oracle Web Cache
BUGS FOR ORACLE HTTP SERVER
(Product ID for Oracle HTTP Server: 1042)
Available for Id Severity Component Found In Title Date Fixed Platform platforms No bugs for Oracle HTTP Server
BUGS FOR ORACLE CONTAINERS FOR J2EE
(Product ID for Oracle Containers for J2EE: 1270)
Available for Id Severity Component Found In Title Date Fixed Platform platforms 8939568 2 SERVLETS 10.1.3.4 ALLOW COMMA IN A COOKIE HEADER FOR 24-Sep- Linux x86 Generic BACKWARD COMPATABILITY 2009
9738275 2 SECURITY 10.1.3.5 ILLEGALBLOCKSIZEEXCEPTION IN 25-Jun-2010 Linux x86 Generic EXCHANGINGENCRYPTOR.GETDECRYPTED IN OC4J CLIENT
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BUGS FOR ORACLE DISCOVERER
(Product ID for Oracle Discoverer: 964)
Available for Id Severity Component Found In Title Date Fixed Platform platforms 10269604 2 SERVER 10.1.2.3 ORACLE DISCOVERER VIEWER LOGIN 17-Mar-2011 Linux x86- Port-Specific SLOW 64
11711678 2 USER_JAV 10.1.2.3 DISCOVERER PLUS 10G ERROR AFTER 07-Mar-2011 Linux x86- Generic EXPORT TO EXCEL USING JAVA 64 1.6.0_23
BUGS FOR ORACLE FORMS
(Product ID for Oracle Forms: 45)
Available for Id Severity Component Found In Title Date Fixed Platform platforms 6995251 2 RUN 10.1.2.3 FORMS MAKEFILE ERROR WHEN Linux x86- Port-Specific UPGRADING TO 10.1.2.3 ON LINUX 64BIT 64 SERVER
BUGS FOR ORACLE REPORTS
(Product ID for Oracle Report Developer: 159)
Available for Id Severity Component Found In Title Date Fixed Platform platforms 10174371 2 RUNTIME 10.1.2 APPS1012:INTERMITTENT REP-57054 07-Sep-2011 Linux x86 Generic AFTER 8602992
BUGS FOR ORACLE BPEL PROCESS MANAGER
(Product ID for Oracle BPEL Process Manager: 1669)
Available for Id Severity Component Found In Title Date Fixed Platform platforms No bugs for Oracle BPEL Process Manager
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4.8 Diagnostics
Remote Diagnostic Agent (RDA) is a command-line diagnostic tool that is executed by an engine written in the Perl programming language. RDA provides a unified package of support diagnostics tools and preventive solutions. The data captured provides Oracle Support with a comprehensive picture of the customer's environment, which aids in problem diagnosis. For further details see: o Note: 314422.1 - Remote Diagnostic Agent (RDA) - Getting Started. o Note: 330760.1 - Remote Diagnostic Agent (RDA) - Content Modules Man Page o Note: 1498376.1 - Resolve Problems Faster! Use Remote Diagnostic Agent ( RDA ) - Fusion Middleware and WebLogic Server
Monitoring tools for the Java Platform – there are some tools that can help you better monitor the Java Platform. For more information, you can check the following links: For the 5.0 version: Monitoring and Management for the JavaTM Platform For the 6.0 version: Monitoring and Management for the Java Platform For the 7.0 version: Monitoring and Management for the Java Platform For the 8.0 version: Monitoring and Management for the Java Platform Below we will present some of the most important tools to use while monitoring:
Oracle JRockit Mission Control Tools - The suite of tools included in Oracle JRockit Mission Control are designed to monitor, manage, profile, and gain insight into problems occurring in your Java application without requiring the performance overhead normally associated with these types of tools.
Useful links:
For the R26 and R27 versions of JRockit (JRockit Mission Control 3.1.0), follow the following links: Welcome to Oracle JRockit Oracle JRockit® Mission ControlTM Client Documentation Using Oracle JRockit Mission Control Tools Introduction to Oracle JRockit Mission Control Client Oracle JRockit Mission Control Client Use Cases Installing Oracle JRockit Mission Control
For the R28 version of JRockit (JRockit Mission Control 4.1), follow the following links: Oracle JRockit Documentation Oracle® JRockit Mission Control Introduction to Mission Control Client Release 4.1
Java VisualVM is a tool that provides a visual interface for viewing detailed information about Java applications while they are running on a Java Virtual Machine (JVM), and for troubleshooting and profiling these applications. Various optional tools, including Java VisualVM, are provided with Sun's distribution of the Java Development Kit (JDK) for retrieving different types of data about running JVM software instances. Java VisualVM is bundled with JDK since version 6 update 7 or greater. More information can be found: - Java VisualVM 6.0 - Java VisualVM 7.0 - Java VisualVM 8.0
One of the monitoring tools is the JConsole. JConsole graphical user interface is a monitoring tool that complies with the Java Management Extensions (JMX) specification. JConsole uses the extensive instrumentation of the Java Virtual Machine (Java VM) to provide information about the performance and resource consumption of applications running on the Java platform. For more information about JConsole, you can access the links: For the 5.0 version: Using JConsole For the 6.0 version: Using JConsole For the 7.0 version: Using JConsole
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For the 8.0 version: Using JConsole
Another monitoring tool is jstat - Java Virtual Machine Statistics Monitoring Tool. Jstat is a JVM Statistics Monitoring Tool that attaches to an instrumented HotSpot Java virtual machine and collects and logs performance statistics as specified by the command line options. More on Jstat for Java 5: Jstat More on Jstat for Java 6: Jstat More on Jstat for Java 7: Jstat More on Jstat for Java 8: Jstat
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4.9 References
Oracle Lifetime Support Policy
With Oracle Support, you know up front and with certainty how long your Oracle products are supported. The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support. It delivers maximum value by providing you with rights to major product releases so you can take full advantage of technology and product enhancements. Your technology and your business keep moving forward together.
Premier Support provides a standard five-year support policy for Oracle Technology and Oracle Applications products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support.
Oracle Lifetime Support Policies are:
- Simple - Predictable - Flexible
Premier Support
As an Oracle customer, you can expect the best with Premier Support, our award winning, and next generation support program. Premier Support provides you with maintenance and support of your Oracle Database, Oracle Fusion Middleware, and Oracle Applications for five years from their general availability date.
You benefit from:
Major product and technology releases Technical support Access to Knowledge Base Updates, fixes, security alerts, data fixes, and critical patch updates Tax, legal, and regulatory updates Upgrade scripts Certification with most new third-party products/versions Certification with most new Oracle products And many others
Extended Support
Your technology future is assured with Oracle’s Extended Support. Extended Support lets you stay competitive, with the freedom to upgrade on your timetable. If you take advantage of Extended Support, it provides you with an extra three years of support for specific Oracle releases for an additional fee.
You benefit from:
Major product and technology releases Technical support Updates, fixes, security alerts, data fixes, and critical patch updates Tax, legal, and regulatory updates Upgrade scripts Certification with most existing third-party products/versions Certification with most existing Oracle products Assistance with service requests 24 hours per day, 7 days per week
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Access to My Oracle Support (24 x 7 web-based customer support systems), including the ability to log service requests online Non-technical customer service during normal business hours
Grace Period
Since November 2009 some changes on the Software Error Correction Support Policy were introduced, allowing more time for customers to update to the latest versions.
Grace period is the period of time following the release of a patch set where we create new fixes for both the new and previous patch set, allowing customer time to plan for and install the new patch set. Grace periods vary by product.
You have up to one year from the initial release of the patch set to install the new patch set, and can receive new bug fixes for the previous patch set during that time.
Formerly, Oracle required customers to install the last patch set to receive new patches during Extended Support. Now, the beginning of Extended Support no longer causes an end to patching for the previous patch set - the normal patching end date applies regardless of when Extended Support starts. This means that customers will always get up to a year and no less than 3 months from its release to install the last patch set.
Sustaining Support
Sustaining Support puts you in control of your upgrade strategy. When Premier Support expires, if you choose not to purchase Extended Support, or when Extended Support expires, Sustaining Support will be available for as long as you license your Oracle products. With Sustaining Support, you receive technical support, including access to our online support tools, knowledgebase’s, and technical support experts. You benefit from:
Major product and technology releases Technical support Access to My Oracle Support/PeopleSoft Customer Connection/BEA eSupport Portal/BID Portal Fixes, updates, and critical patch updates created during the Premier Support stage Upgrade scripts created during the Premier Support stage Tax, legal, and regulatory updates created during the Premier Support period (availability may vary by country and/or program) Assistance with service requests, on a commercially reasonable basis, 24 hours per day, 7 days a week Non-technical customer service during normal business hours
Sustaining Support does not include:
New updates, fixes, security alerts, data fixes, and critical patch updates New tax, legal, and regulatory updates New upgrade scripts Certification with new third-party products/versions Certification with new Oracle products 24 hour commitment and response guidelines for Severity 1 service requests as defined in the Severity Level section below Previously released fixes or updates that Oracle no longer supports
For details on the level of technical support included in each of the stages above, please always refer to the “Oracle Software Technical Support Policies” available from the Oracle Technical Support Policies homepage.
ADVANCED CUSTOMER SERVICES / JUNTA DE ANDALUCIA (JDA) 20
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