Diamondcd Series™ Software Manual

TECHNICAL MANUAL 888-2470-001

DiamondCD Series™ Software Manual

Damaged or undamaged equipment should not be returned unless written approval and a Return Authorization is received from HARRIS Broadcast Communications Division. Special shipping instructions and coding will be provided to assure proper handling. Complete details regarding circumstances and reasons for return are to be included in the request for return. Custom equipment or special order equipment is not returnable. In those instances where return or exchange of equipment is at the request of the customer, or convenience of the customer, a restocking fee will be charged. All returns will be sent freight prepaid and properly insured by the customer. When communicating with HARRIS Broadcast Communications Division, specify the HARRIS Order Number or Invoice Number.

Unpacking

Carefully unpack the equipment and preform a visual inspection to determine that no apparent damage was incurred during shipment. Retain the shipping materials until it has been determined that all received equipment is not damaged. Locate and retain all PACKING CHECK LISTs. Use the PACKING CHECK LIST to help locate and identify any components or assemblies which are removed for shipping and must be reinstalled. Also remove any shipping supports, straps, and packing materials prior to initial turn on.

Technical Assistance

HARRIS Technical and Troubleshooting assistance is available from HARRIS Field Service during normal business hours (8:00 AM - 5:00 PM Central Time). Emergency service is available 24 hours a day. Telephone 217/222-8200 to contact the Field Service Department or address correspondence to Field Service Department, HARRIS Broadcast Communications Division, P.O. Box 4290, Quincy, Illinois 62305-4290, USA. Technical Support by e-mail: [email protected]. The HARRIS factory may also be contacted through a FAX facility (217/221-7096).

Replaceable Parts Service

Replacement parts are available 24 hours a day, seven days a week from the HARRIS Service Parts Department. Telephone 217/222-8200 to contact the service parts department or address correspondence to Service Parts Department, HARRIS CORPORATION, Broadcast Systems Division, P.O. Box 4290, Quincy, Illinois 62305-4290, USA. The HARRIS factory may also be contacted through a FAX facility (217/221-7096).

NOTE: The # symbol used in the parts list means used with (e.g. #C001 = used with C001). ii 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. Manual Revision History

DiamondCD Series™ Software Manual

REV. DATE ECN Pages Affected A1 8/10/2001 Document Page 5-16 - Updated Driver Setup procedure (Specifically Change only 5.7.1 Setting Bias for Preamp and Driver) B 7/10/2002 47270 Sections 1, 2 and 4. Updated for Software Revision 2.3.0 C 7/25/02 48494 Updated Sections 1 and 2, Updating and Reloading software. D 12/05/02 48909 Added the Introduction Section, and updated all sections as necessary to include change to CD/RW drive instead of SuperDisk. Added Module and Cabinet Phasing procedures to Section 4 due to software changes. E 02/19/2003 49082 Updated Section 4, pages 4-19, 4-20 and 4-21 to reflect Soft- ware release 3.0.0 which removes the Remote Enable/Disable buttons from the GUI and disables the On, Off, Raise and Lower buttons when in Remote Disable mode. F 11/12/2003 49606 Section 1 has simplified procedure for installing GUI software on any computer (Remote or Local). Modem information in Section 2 updated, specifically note the changes to the modem configuration switch tables and Hyperterminal commands for the MultiTech modem. All software install procedures previously in Section 2 now covered in Section 1. Also added warnings to Section 3 concerning power interruptions during ISP procedures. Added Section 5, GUI Computer Maintenance.

11/12/03 888-2470-001 MRH-1 WARNING: Disconnect primary power prior to servicing. MRH-2 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. Guide to Using Harris Parts List Information The Harris Replaceable Parts List Index portrays a tree structure with the major items being leftmost in the index. The example below shows the Transmitter as the highest item in the tree structure. If you were to look at the bill of materials table for the Transmitter you would find the Control Cabinet, the PA Cabinet, and the Output Cabinet. In the Replaceable Parts List Index the Control Cabinet, PA Cabinet, and Output Cabinet show up one indentation level below the Transmitter and implies that they are used in the Transmitter. The Controller Board is indented one level below the Control Cabinet so it will show up in the bill of material for the Control Cabinet. The tree structure of this same index is shown to the right of the table and shows indentation level versus tree structure level. Example of Replaceable Parts List Index and equivalent tree structure:

Replaceable Parts List Index Part Number Page Transmitter 994 9283 001 Table 7-1. Transmitter 994 9283 001 7-2 Table 7-2. Control Cabinet 992 9244 002 7-3 Control Cabinet PA Cabinet Output Cabinet Table 7-3. Controller Board 992 8344 002 7-6 992 9244 002 992 9400 002 992 9450 001 Table 7-4. PA Cabinet 992 9400 002 7-7 Table 7-5. PA Amplifier 994 7894 002 7-9 Controller Board PA Amplifier Table 7-6. PA Amplifier Board 992 7904 002 7-10 992 8344 002 992 7894 002 Table 7-7. Output Cabinet 992 9450 001 7-12 PA Amplifier Board 992 7904 002 The part number of the item is shown to the right of the description as is the page in the manual where the bill for that part number starts. Inside the actual tables, four main headings are used: • Table #-#. ITEM NAME - HARRIS PART NUMBER - this line gives the information that corresponds to the • Replaceable Parts List Index entry; • HARRIS P/N column gives the ten digit Harris part number (usually in ascending order); • DESCRIPTION column gives a 25 character or less description of the part number; • REF. SYMBOLS/EXPLANATIONS column 1) gives the reference designators for the item (i.e., C001, R102, etc.) that corresponds to the number found in the schematics (C001 in a bill of material is equivalent to C1 on the schematic) or 2) gives added information or further explanation (i.e., “Used for 208V operation only,” or “Used for HT 10LS only,” etc.).

Inside the individual tables some standard conventions are used: • A # symbol in front of a component such as #C001 under the REF. SYMBOLS/EXPLANATIONS column means that this item is used on or with C001 and is not the actual part number for C001. • In the ten digit part numbers, if the last three numbers are 000, the item is a part that Harris has purchased and has not manufactured or modified. If the last three numbers are other than 000, the item is either manufactured by Harris or is purchased from a vendor and modified for use in the Harris product. • The first three digits of the ten digit part number tell which family the part number belongs to - for example, all electrolytic (can) capacitors will be in the same family (524 xxxx 000). If an electrolytic (can) capacitor is found to have a 9xx xxxx xxx part number (a number outside of the normal family of numbers), it has probably been modified in some manner at the Harris factory and will therefore show up farther down into the individual parts list (because each table is normally sorted in ascending order). Most Harris made or modified assemblies will have 9xx xxxx xxx numbers associated with them. The term “SEE HIGHER LEVEL BILL” in the description column implies that the reference designated part number will show up in a bill that is higher in the tree structure. This is often the case for components that may be frequency determinant or voltage determinant and are called out in a higher level bill structure that is more customer dependent than the bill at a lower level.

11/12/03 888-2470-001 v WARNING: Disconnect primary power prior to servicing.

! WARNING: THE CURRENTS AND VOLTAGES IN THIS EQUIPMENT ARE DANGEROUS. PERSON- NEL MUST AT ALL TIMES OBSERVE SAFETY WARNINGS, INSTRUCTIONS AND REG- ULATIONS.

This manual is intended as a general guide for trained and qualified personnel who are aware of the dangers inherent in handling potentially hazardous electrical/electronic circuits. It is not intended to contain a complete statement of all safety precautions which should be observed by personnel in using this or other electronic equipment.

The installation, operation, maintenance and service of this equipment involves risks both to personnel and equipment, and must be performed only by qualified personnel exercising due care. HARRIS CORPORATION shall not be responsible for injury or damage resulting from improper procedures or from the use of improperly trained or inexperienced personnel performing such tasks. During installation and operation of this equipment, local building codes and fire protection standards must be observed.

The following National Fire Protection Association (NFPA) standards are recommended as reference: - Automatic Fire Detectors, No. 72E - Installation, Maintenance, and Use of Portable Fire Extinguishers, No. 10 - Halogenated Fire Extinguishing Agent Systems, No. 12A

! WARNING: ALWAYS DISCONNECT POWER BEFORE OPENING COVERS, DOORS, ENCLO- SURES, GATES, PANELS OR SHIELDS. ALWAYS USE GROUNDING STICKS AND SHORT OUT HIGH VOLTAGE POINTS BEFORE SERVICING. NEVER MAKE INTERNAL ADJUSTMENTS, PERFORM MAINTENANCE OR SERVICE WHEN ALONE OR WHEN FATIGUED.

Do not remove, short-circuit or tamper with interlock switches on access covers, doors, enclosures, gates, panels or shields. Keep away from live circuits, know your equipment and don’t take chances.

! WARNING: IN CASE OF EMERGENCY ENSURE THAT POWER HAS BEEN DISCONNECTED.

! WARNING: IF OIL FILLED OR ELECTROLYTIC CAPACITORS ARE UTILIZED IN YOUR EQUIP- MENT, AND IF A LEAK OR BULGE IS APPARENT ON THE CAPACITOR CASE WHEN THE UNIT IS OPENED FOR SERVICE OR MAINTENANCE, ALLOW THE UNIT TO COOL DOWN BEFORE ATTEMPTING TO REMOVE THE DEFECTIVE CAPACITOR. DO NOT ATTEMPT TO SERVICE A DEFECTIVE CAPACITOR WHILE IT IS HOT DUE TO THE POSSIBILITY OF A CASE RUPTURE AND SUBSEQUENT INJURY. 11/12/03 888-2470-001 vii WARNING: Disconnect primary power prior to servicing. viii 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. FIRST-AID

Personnel engaged in the installation, operation, maintenance or servicing of this equipment are urged to become familiar with first-aid theory and practices. The following information is not intended to be complete first-aid procedures, it is a brief and is only to be used as a reference. It is the duty of all personnel using the equipment to be prepared to give adequate Emergency First Aid and there by prevent avoidable loss of life.

Treatment of Electrical Burns

1. Extensive burned and broken skin a. Cover area with clean sheet or cloth. (Cleanest available cloth article.) b. Do not break blisters, remove tissue, remove adhered particles of clothing, or apply any salve or ointment. c. Treat victim for shock as required. d. Arrange transportation to a hospital as quickly as possible. e. If arms or legs are affected keep them elevated.

NOTE: If medical help will not be available within an hour and the victim is conscious and not vomiting, give him a weak solution of salt and soda: 1 level teaspoonful of salt and 1/2 level teaspoonful of baking soda to each quart of water (neither hot or cold). Allow victim to sip slowly about 4 ounces (a half of glass) over a period of 15 minutes. Discontinue fluid if vomiting occurs. (Do not give alcohol.)

2. Less severe burns - (1st & 2nd degree) a. Apply cool (not ice cold) compresses using the cleanest available cloth article. b. Do not break blisters, remove tissue, remove adhered particles of clothing, or apply salve or ointment. c. Apply clean dry dressing if necessary. d. Treat victim for shock as required. e. Arrange transportation to a hospital as quickly as possible. f. If arms or legs are affected keep them elevated.

REFERENCE: ILLINOIS HEART ASSOCIATION AMERICAN RED CROSS STANDARD FIRST AID AND PERSONAL SAFETY MANUAL (SECOND EDITION)

11/12/03 888-2470-001 ix WARNING: Disconnect primary power prior to servicing. x 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. Table of Contents

Introduction U.S. Robotics Fax Modem Command String .2-23 About This Manual ...... I-1 Modem Configuration Via HyperTerminal . . . .2-24 Troubleshooting Via HyperTerminal ...... 2-27 Which Software Package Do I Need?...... I-2 Possible Problems ...... 2-30 What is included on the Disk(s)? ...... I-2 Modem Power Failure ...... 2-30 Checking Software Revisions ...... I-2 GUI Operation ...... 2-30 Perform the Upgrades! ...... I-4 Accessing the Electronic Copy of this Guide . . . . .I-4 Section 3 Section 1 In-System Programming GUI Software Installation In-System Programming (ISP) Procedures...... 3-1 Loading Main Controller Software ...... 3-1 Introduction ...... 1-1 Time Out Error Messages ...... 3-5 Graphical User Interface (GUI)...... 1-1 Loading Cabinet Controller Software ...... 3-6 Installing the GUI Software ...... 1-2 Time Out Error Messages ...... 3-11 GUI Operation ...... 1-5 Loading PA Module Controller Software...... 3-12 Starting the Local GUI ...... 1-6 Time Out Error Messages ...... 3-16 Local GUI, Password Entry ...... 1-7 Setting Passwords...... 1-8 Section 4 Setting Transmitter Configuration...... 1-8 Operation Saving Transmitter Configuration to Disk . . . . . 1-9 Operation, Controls and Indicators...... 4-1 Software Revisions...... 1-9 Push Button Controls ...... 4-1 Section 2 Light Bar ...... 4-2 Graphical User Interface (GUI) ...... 4-2 Connecting A Remote GUI Color Coding ...... 4-2 Remote GUI Description and Setup ...... 2-1 Menu Structure...... 4-3 Remote Connections ...... 2-2 Operator’s Guide Help Screen ...... 4-4 Sequence of Events...... 2-2 Monitoring ...... 4-5 Direct External Computer Connection ...... 2-3 Show/Hide Possible Faults...... 4-5 Direct Connection Troubleshooting Tips. . . . . 2-6 Show Picture ...... 4-5 Modem Connections and Considerations...... 2-8 Go to PA Module Screen ...... 4-5 Required Modems and Settings ...... 2-8 Starting the GUI ...... 4-6 Modem Power ...... 2-9 Local GUI, Password Entry ...... 4-7 Cables required ...... 2-9 Password Security Levels ...... 4-7 System I/O Dipswitch Settings ...... 2-9 Changing a Password...... 4-9 Dial Up Modem Connections and Setup . . . . . 2-10 Remote GUI Connection ...... 4-10 Dialup Modem Dipswitch Settings ...... 2-10 Main Menu Screen 1.1 ...... 4-11 Configuring the Modems ...... 2-12 Control Cabinet...... 4-12 Modem Configuration Program...... 2-12 Control Cabinet 2.0 ...... 4-12 Leased Line Modem Dipswitch Settings . . . . 2-14 Drive Chain 2.1 ...... 4-13 Connecting ...... 2-16 DD-1 Driver 2.2 ...... 4-14 Modem Connection Troubleshooting Tips . . . . 2-19 Amplifier Cabinet ...... 4-15 Supported Basic AT Dialing Commands . . . . . 2-21 Amplifier Cabinet 3.0...... 4-15 Modem Command Descriptions...... 2-22 Power Amplifier Module 3.1.1 ...... 4-16 U.S. Robotics 3CP3453 Command String. . . 2-22 Amp Cabinet Control 3.1 ...... 4-17 Multi-Tech Command String ...... 2-23 PA Power Supplies 3.2 ...... 4-18

xi Table of Contents (continued)

Transmitter Control 4.0 ...... 4-19 Section 5 Transmitter ON ...... 4-20 GUI Computer Maintenance Transmitter OFF ...... 4-21 Power Raise/Lower ...... 4-21 Introduction ...... 5-1 Remote Enable/Disable...... 4-21 Touchscreen Settings ...... 5-1 Communications Lost (new to Rev 3.0.0) . . . . 4-21 Touchscreen Calibration ...... 5-3 System Block 4.1 ...... 4-21 Hard Drive Replacement Issues ...... 5-4 Maintenance Menu 4.2 ...... 4-22 Installing Tweak UI...... 5-4 Module Phasing ...... 4-22 Windows NT, Bypassing CTRL-ALT-DEL . . . . 5-5 PA Module Auto Phasing ...... 4-22 Setting the Windows NT Password ...... 5-6 PA Module Manual Phasing ...... 4-23 Windows NT System Properties...... 5-7 Cabinet Phase and Gain ...... 4-24 Windows 2000, Bypassing CTRL-ALT-DEL. . . 5-8 Windows 2000, Bypassing Password System Logging 4.3 ...... 4-26 Requirement ...... 5-9 System Logging Setup ...... 4-27 Disable DHCP (Windows NT) ...... 5-10 Meter Logging...... 4-28 Records ...... 4-29 Active Reading ...... 4-29 Transmitter Fault Logging ...... 4-29 Print Functions ...... 4-30 Print / Save ...... 4-30 Help Menu 5.0 ...... 4-33 Menu Tree 5.1 ...... 4-33 Operator’s Guide 5.2...... 4-33

xii Diamond Series™ Introduction

About This Manual

This manual serves 2 purposes: 1. It provides detailed instructions for Loading, Reloading or Upgrading all software and firmware in the transmitter and/or remote GUI computers. 2. It provides operational information for all GUI functions, except calibration which is included in the DiamondCD Technical Manual, 888-2463-001. Chapter 1 - Provides information necessary to Load, Reload or Upgrade the software in the Local GUI computer.

NOTE: The term “Local GUI” refers to the touchscreen controlled computer mounted in the front of the control cabinet. Chapter 2 - Provides information necessary to Load, Reload or Upgrade the software in a Remote GUI computer. This is exactly the same software as that loaded on the Local GUI.

NOTE: The term Remote GUI refers to any other computer running the GUI software which is connected to one of the serial ports on the System I/O board labeled HP1 or HP2 (Harris Protocol). Chapter 3 - Provides information necessary to Upgrade the firmware in the flash memory of the transmitter controller boards using the provided Harris ISP (In-System Programming) program. The Controllers which can be updated include: • Main Controller Board • Cabinet Controller Board • Module Controller (located in each PA Module) Chapter 4 - Provides information necessary for day to day use and operation of the GUI and therefore operation of the transmitter. Includes screen shots with detailed information on the use of each screen. Engineering maintenance functions in the GUI are only included in Section 5 of the Diamond Transmitter Manual, 888-2463-001.

IMPORTANT: Section 4 also includes the new Module Phasing and Cabinet Phasing screens and procedures, see paragraph "4.12 Module Phasing" on page 4-22 and "4.13 Cabi- net Phase and Gain" on page 4-24. These supersede the procedures contained in Section 5 of the Diamond Transmitter Manual, 888-2463-001.

11/12/03 888-2470-001 I-1 WARNING: Disconnect primary power prior to servicing. Introduction Diamond Series™ Which Software Package Do I Need?

As of December 2002, GUIs started shipping with CD/RW drives instead of SuperDisk drives. To stay compatible with existing GUIs in the field the software is still available on SuperDisk, however there is a new part number which allows you to receive the software on CD ROM only. The part numbers are as follows: • 917-2515-200 - This number includes a SuperDisk (for local GUIs with the SuperD- isk drive) and CD ROM for Remote GUI computers. The same software is included on both disks. • 917-2515-202 - This number only includes the CD ROM. The CD ROM can be used with the local GUIs which shipped with the CD\RW drive or a Remote GUI PC. What is included on the Disk(s)?

For either software package listed above, the software on the disks is identical. It includes: • A Windows Setup program (Setup.exe) to install a new version of GUI onto a local or remote PC. This install program also provides the option of installing the Modem Configuration program and the Harris ISP program onto the local or a remote GUI PC (Modem configuration and ISP functions must still be carried out locally, even if installed on an external PC). • Firmware for the Main Controller, Cabinet Controller and PA Module Controllers. The Harris ISP Program which is used to load the new firmware via serial port must be installed using the Setup.exe (install shield) program on the disk. • This software manual and the associated transmitter manual in pdf form. • It also includes IE 5.5 (Internet Explorer 5.5 or later can be used). This must be installed on any computer which will be used to save or print logs. The option of installing this is included with the Setup.exe program. Checking Software Revisions

The first step in knowing whether your Diamond transmitter needs any software upgrades is to check the software revisions included on the upgrade disks with those already loaded into the transmitter. The software on the upgrade disk is a package deal. This means that if any of the software or firmware in the transmitter is upgraded to the level included on the disk, all of the others must also be upgraded to this level. It is not necessary to perform an upgrade to any components which are already at the same level as the upgrade disk (not all components are upgraded every time). For example, if your Modules are already at revision 2.13 (as read from the revision screen in Figure 1), then the modules should not be re-programmed. As a general rule, Diamond transmitters should always be upgraded to the latest revision of software (as denoted by a higher revision number).

I-2 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. Diamond Series™ Introduction

STEP 1 Find your software revisions for the transmitter. Go to the Transmitter Configuration screen, shown in Figure 1, (in the Maintenance Menus) of the Local and Remote GUIs being used and get the software revisions for the following: • GUI • Main Controller • Cabinet Controller • PA Module Controllers

NOTE: Be sure to check all of the PA Cabinets using the cabinet select button in the bottom left corner of the PA Cabinet Firmware Versions window. Figure 1 shows the PA Cabinet Firmware versions after pressing the View button shown here - It is covered in Figure 1 by the pop up window.

NOTE: This is a screen number, not a software revision All software revisions located here

Figure 1 Software Revisions in Transmitter Configuration Screen

11/12/03 888-2470-001 I-3 WARNING: Disconnect primary power prior to servicing. Introduction Diamond Series™

STEP 2 Check the software revisions on the upgrade disk. The GUI revision is printed on the front of the disk. Do not confuse this with the Revision number of the CD ROM or SuperDisk (also printed on the front of the disk). You also need to check the revisions of all of the firmware located on the upgrade disks to determine if the transmitter firmware needs upgraded as well. To check the firmware revisions included on the disk it is necessary to insert the disk into a computer and look at the individual files in the following directories: • \Firmware\Main Controller\ISP\dmdmain30.s19 • \Firmware\Cabinet Controller\ISP\cab_310.s19 • \Firmware\Module\ISP\module214.s19 The files noted above are for example only! The software revision is coded into the numbers to the left of the period and will change when newer software is available. For example, dmdmain30.s19 means that the Main Controller software revision is 3.0, the file cab_310.s19 is Cabinet Controller revision 3.10, and the file module214.s19 is PA Module revision 2.14. Perform the Upgrades!

Now that you know the software and firmware revisions in the transmitter, it is time to perform any necessary upgrades. Refer to the following sections to upgrade: • To update the Local GUI refer to Section 1 of this manual • To update a Remote GUI PC refer to Section 2 of this manual • To update the firmware in the controller boards refer to Section 3, ISP Procedures. This section includes a separate procedure for each controller.

NOTE: Remember, when the upgrade of the transmitter is finished, the revisions noted on the disk and those in the transmitter (see Figure 1) must match. Accessing the Electronic Copy of this Guide

An electronic copy of this User Guide is included on the CD and/or SuperDisk shipped with the product. The guide is in Adobe® Acrobat® Portable Document Format (PDF). This file can be viewed or printed using Adobe Acrobat Reader, which is also included. The electronic guide can be found in the following folder on the CD or SuperDisk: \Instruction Manuals\DiamondCD Software Manual 8882470001.pdf

To open the electronic guide, go to this location and click the following file: User Guide.pdf You may download the latest version of Adobe Acrobat Reader at http://www.adobe.com/ products/acrobat/readstep.html. When you read this guide using Acrobat Reader, hyperlinks in the Index, Table of Contents, and cross reference files become active, and you can navigate easily through the document.

I-4 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. Diamond Series™ Section 1 GUI Software Installation

1.1 Introduction

This information in this section is intended to be used to install, update or simply reload the Graphical User Interface or GUI on the Local transmitter control computer or a Remote computer. Basic setup and configuration is also included, such as starting the program, setting passwords and saving configuration.

1.2 Graphical User Interface (GUI)

The GUI application software is included on the LS120 SuperDisk and/or the CDROM that came with the transmitter or with an upgrade package. This application should already be loaded onto the on-board computer and ready to run. However, the installation procedure will be covered here as well as the necessary steps required for a first time computer installation. These steps will include setting passwords (required for remote access) and transmitter configuration.

NOTE: For Remote GUI computer connections and the required modem (or cable) connections refer to " Section 2 Connecting A Remote GUI".

There are 2 software package part numbers depending on whether your GUI computer has a SuperDisk drive or a CD/RW drive. The part numbers are as follows:

• 917-2515-200 - This number includes a SuperDisk (for local GUIs with the SuperDisk drive) and CD ROM for Remote GUI computers. The same software is included on both disks. • 917-2515-202 - This number only includes the CD ROM. The CD ROM can be used with the local GUIs which shipped with the CD\RW drive or a Remote GUI PC.

11/12/03 888-2470-001 1-1 WARNING: Disconnect primary power prior to servicing. Section 1 GUI Software Installation Diamond Series™ 1.3 Installing the GUI Software

The software for Local and Remote GUI connection is the same software. The following procedure should be used to install the GUI software on ANY computer.

STEP 1 Read the Introduction section of this manual before proceeding!

STEP 2 If you are re-loading or updating the GUI software (i.e. not a new install) go to the “Transmitter Configuration” screen in the GUI (shown in Figure 1-7 on page 1-9) and select “Save As”. This will bring up a window in which the configuration file can be saved to the hard drive or external disk. Once the new GUI program is loaded, you will be instructed to come back to this screen and select “Load” to recall your previous configuration.

STEP 3 Use the Add/Remove programs function in the Control Panel to remove any previously installed version of the GUI software.This will activate the original install shield which loaded the files to do the un-install and provides a clean slate for the new software. When the install shield opens, as shown in Figure 1-1, select Remove and press Next.

NOTE: This screen should only appear when using the Add/Remove programs function in the Control panel.

Figure 1-1 Un-installing Current GUI Software Using Add/Remove Programs

1-2 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. Diamond Series™ Section 1 GUI Software Installation

STEP 4 Once the old software is removed, insert the LS120 SuperDisk or CDROM (newer GUIs are equipped with a CD/RW drive) into the drive on the computer. The software on the 2 disks is identical.

STEP 5 Run the setup program “SETUP.EXE”. It is located in the root directory of the SuperDisk or CDROM. If you have the Auto-insert enabled for the CDROM, the install shield will start automatically (if not, use the Setup.exe program as stated above).

STEP 6 This will bring up the standard windows installshield. Simply follow the on-screen instructions until you get to the screen shown in Figure 1-2.

IMPORTANT: If Figure 1-1 appears when running the SETUP.EXE program on the disk, it means that the previously loaded GUI has NOT been removed! Cancel the installshield and go back to STEP 3.

STEP 7 You need to select the software to be loaded then press “NEXT” to finish the installation. The choices in Figure 1-2 are as follows, however all boxes should be checked for local GUI application except Install Xilinx Programmer: • Install ISP (In-System Programming) Files - Needs to be selected to be able to do transmitter software updates using the local GUI computer. • Diamond GUI - This component contains all of the necessary files to operate the GUI (Locally or Remotely). This box is checked as default. • Run Diamond GUI at StartUp - Selecting this box will place the GUI shortcut in the Startup directory so that the program will run automatically whenever power is applied to the computer.

NOTE: This box is normally NOT checked for a Remote computer installation.

• Install Modem AutoConfig - This should be checked. It allows the Local GUI computer to be used to configure modems for use with the Remote GUI application. • Install Xilinx Programmer - This box should NOT be checked. STEP 8 Press Next to install the program.

*Steps 9 and 10 continued on next page.

11/12/03 888-2470-001 1-3 WARNING: Disconnect primary power prior to servicing. Section 1 GUI Software Installation Diamond Series™

NOTE: This box is normally unchecked for a Remote Computer installation

Figure 1-2 Installation Component Select Screen

STEP 9 Once the new software is loaded, the final screen in Figure 1-3 has the option of loading Internet Explorer 5.5 . This is only required if your computer does not have 5.0 or later already installed. In order to get all of the correct *.dll files onto the computer it is necessary that Internet Explorer 5.0 or later be installed.

STEP 10 To restore your Configuration settings go to the Transmitter Con- figuration screen, shown in Figure 1-7 on page 1-9. Press Load, and select the *.cfg file saved in STEP 2.

1-4 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. Diamond Series™ Section 1 GUI Software Installation

Figure 1-3 Check the Install Internet Explorer 5.5 Box if Required

NOTE: Internet Explorer can also be installed later by simply running the Setup program again and selecting the Modify option shown in Figure 1-1 and pressing NEXT. 1.3.1 GUI Operation For information on GUI operation and navigation refer to Section 4, Operation. Setting passwords and transmitter configuration are discussed on the following pages.

11/12/03 888-2470-001 1-5 WARNING: Disconnect primary power prior to servicing. Section 1 GUI Software Installation Diamond Series™ 1.4 Starting the Local GUI

The GUI program is run from the Windows® operating system. For the Local GUI (the actual transmitter control screen) the DiamondCD™ GUI program is kept in the Windows “START UP” directory which loads automatically as Windows boots up. If the program does not automatically run, the “Diamond GUI” desk top icon (shown at left) will launch the program.

The GUI program will begin at the Login screen shown in Figure 1-4. This is the initial screen to the program, it is also the last screen before exiting the program. This screen has three (3) action buttons:

• Local GUI - This is primarily used only on the GUI mounted in the transmitter. However, if a remote computer loaded with the GUI software is connected directly to the Main Controller Board at J7, then it becomes a Local GUI in place of the one mounted in the transmitter. • Remote GUI - See " Section 2 Connecting A Remote GUI" for information about establishing direct and modem connections using the GUI software on a remote computer. • EXIT - To go to the Windows® operating system.

Figure 1-4 Login Screen

1-6 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. Diamond Series™ Section 1 GUI Software Installation 1.5 Local GUI, Password Entry

When Local GUI is selected, a password window with keyboard will pop up as shown in Figure 1-5. The transmitter, as shipped, has no passwords set so pushing the ENTER button will allow access to all screens of the GUI, otherwise a password is required. Assuming the password entered is correct, you will enter the GUI operation at the Transmitter Control screen 4.0.

NOTE: In the event of a lost password, there is a Harris supplied MASTER password that can be entered into the field. It will override any set passwords and allow reset of all passwords.

Figure 1-5 Local GUI Password Entry

• The Master password is basically a back door which can be used to gain access to the system if passwords are forgotten or entered incorrectly and therefore cannot be recalled. To obtain the Master password, contact Harris Technical Support. • The Engineer password level allows access to all transmitter adjustment and maintenance screens. Engineer access is required for setting of passwords. • The Operator password level allows access and operation of all screens except the Maintenance screens (an operator can access the Maintenance screens but cannot make any changes). • The Monitor password level allows access to all screens but does not allow any changes to the transmitter on any screen. • The Remote Access password allows connection to the transmitter via a remote PC connected to the serial remote control port. Once connected, one of the 3 entry level passwords (engineer, operator or monitor) will have to be entered to gain access to the GUI.

11/12/03 888-2470-001 1-7 WARNING: Disconnect primary power prior to servicing. Section 1 GUI Software Installation Diamond Series™

The passwords are hierarchically structured as follows:

• If no passwords are set, then pressing enter on the password pop-up window will provide Engineer level access. • If an Engineer password has been set but no others, then pressing enter at the password screen will provide Operator level access. • If the Engineer and Operator passwords are entered but no Monitor password, then pressing enter at the password screen will provide Monitor level access.

The Transmitter Control screen and the Main Menu both show the current security access level in the GUI graphic on the left side of the screen. The 4 possibilities are shown in Figure 1-6.

Figure 1-6 Security Access Level Graphics

1.5.1 Setting Passwords

To change a password you must first login with an engineering level password. If no password has previously been set then just pressing ENTER on the login screen gives Engineer level access. Once you are logged in, go to the Transmitter Configuration screen in the Maintenance Menu. Press the Engineer, Operator, Monitor or Remote Access button as shown in Figure 1-7. Enter the new password on the pop up keyboard and press ENTER. You do not have to do a save function for passwords as they are stored automatically when you press ENTER on the keypad.

1.6 Setting Transmitter Configuration

The transmitter configuration, shown on the left side of Figure 1-7, should already be setup from the factory for your transmitter. This should be checked to verify that all fields contain the correct information. Make any necessary changes and press “Save Data” to store the new configuration settings.

NOTE: To make changes to the transmitter configuration (or calibration) requires entering an Engineer level password.

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Figure 1-7 Transmitter Configuration Screen

1.6.1 Saving Transmitter Configuration to Disk

It is a good idea to save the transmitter configuration to disk to back up the configuration data. This is done by simply selecting SAVE AS... on the bottom right side of the configuration screen in Figure 1-7. It will then ask you to name the file and where you want to store the file. To restore the data, press the LOAD button on the configuration screen and select the file to restore.

1.6.2 Software Revisions

It is important to note that the software revisions for the Main Controller, GUI and Amp Cabinets can be obtained from the Configuration Screen in Figure 1-7. This information will be required if you need to call Harris Technical Support or receive an upgrade software package.

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2.1 Remote GUI Description and Setup

The Remote GUI Software is included on the CDROM and LS120 Super Disk that came with the transmitter. This application is capable of extending the transmitter GUI via modem (Remote GUI). The software application is identical to the Local GUI but when configured and logged in as a Remote terminal the setup, calibration, and configuration controls are disabled. All basic transmitter operation, status and metering will be functional.

NOTE: The Raise and Lower functions are pulsed and will require multiple button presses to achieve the same results as the local terminal.

The main topics of this section include:

a. Remote Connections 1. Direct Computer Connection 2. Modem Connections and Considerations b. Connecting

NOTE: For information on loading the GUI software on a windows based computer, refer to " Section 1 GUI Software Installation".

IMPORTANT: DO NOT connect to the serial port on the system I/O board labeled TCP/IP for any remote GUI connection (direct or modem). The port labeled TCP/IP is actually an RS-232 port connected to COM 3 on the local GUI computer and is only used for ISP (In-System Programming) procedures. All transmitter communication is done via the Main Controller Board.

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There are 2 ways to connect a Remote GUI computer to the transmitter:

• Direct External Computer connection via serial cable • Modem connection via dial-up or leased line

2.2.1 Sequence of Events

Due to the number of variables which can cause problems during an initial Remote GUI install and modem connection, it is recommended that once the Remote GUI software is installed on the remote computer, that it first be connected to the transmitter via the Direct external connection as described below. Then install and test the modems. This will verify that the computer will access the transmitter first before adding modems, configuration and telephone lines into the mix.

The following is a recommended sequence of events designed to prevent any problems you might encounter. The rest of this chapter is ordered to match. Do not skip a section unless instructed to do so.

a. Install the GUI Software on the remote computer. Refer to Section 1 for instructions on installing the GUI software on a Windows based computer. b. Set the Remote Access password on the Local GUI. You must be logged in as an “Engineer” to change passwords on the configuration screen. For information on setting passwords see "4.5.1.2 Changing a Password" on page 4-9. c. Connect the Remote computer directly to the System I/O Board using a serial cable and try to connect to and operate the transmitter. Follow the directions in "2.2.2 Direct External Computer Connection". It would also be a good idea to try to direct connect to both Harris Protocol ports (HP1 and HP2) on the System I/O board to make sure both are working. This will require setting of the serial port switches on the System I/O board for the port. d. Set the modem switches as if for Dial-up mode and configure the modems using the Autoconfig program (autoconf.exe). e. For Leased Line operation, re-configure the modem switches. f. Connect the modems and phone lines and perform a final system test.

IMPORTANT: For Direct or Modem connections make sure that Main Controller dipswitch for the port you are using, S2-7 (HP1 - J6) or S2-8 (HP2 - J35), are in the OFF position. These switches are only turned ON when connecting to an eCDi™ (not CD- EYE).

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The following information is to be used when setting up Remote GUI access by connecting an external computer com port directly to J6 or J35 on the System I/O Bd. This procedure should also be done before connecting modems to the transmitter to verify that the serial ports on the main controller and remote computer are working and the GUI software is installed correctly.

NOTE: It is recommended that both HP1 and HP2 (Harris Protocol) serial ports be checked for proper operation.

STEP 1 Connect a pin for pin serial cable from the com port on the remote computer to J6 or J35 on the back of the System I/O board, shown in Figure 2-1 (inside the back of the Control Cabinet).

TCP/IP port (actually Com 3 from the local GUI computer). Do not use this port for Remote GUI operation. Can be used for ISP operation.

J6 and J35 also called HP1 and HP2 (Harris Protocol). Either of these ports can be used for Remote GUI operation. Both ports are configurable for DTE (Tx and Rx swapped) or DCE (Tx and Rx thru).

Figure 2-1 Remote GUI Serial Ports on System I/O Board

STEP 2 Set the dipswitches for J6 and J35 as shown in Switches Figure 2-2. This will allow both ports to be tested. These switches are located on the front side of the System I/O board right next to the point that J6 and J35 connect. To access these switches pull the Control unit in the front of the Control cabinet all the way out. The switches are visible from the right side, behind the pulled out control unit as shown in the picture here. Figure 2-2 is a close-up view GUI Touchscreen of the switches. Do not change the setting of the top dipswitch. It is set at the factory for communication to the Cabinet controller.

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Do not change. Switches set for ISP to Cabinet Controller

ON S5 S5 J5 1 234 567 8 J5 - TCP\IP Not used for Remote GUI

ON J6 J6 - Harris Protocol #1 S4 1 234567 8 S4

ON J35 - Harris Protocol #2 J35 1 2348567 S6 S6

These settings assume a pin for pin cable

Figure 2-2 DIP Switch Settings for Direct Computer Connection

STEP 3 Start the Remote GUI application from the desktop of the remote computer. This should bring up the Login window shown in Figure 2-3. Select Remote GUI access. Press “Direct” in the popup window shown in Figure 2-4.

Figure 2-3 Diamond GUI Entrance Screen

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Direct Connect Window (also used for Leased Line) Select COM Port Enter Password and Press connect

IMPORTANT! - The Remote Access Password must be in ALL CAPS!

Figure 2-4 Password Screen for Direct Connection

STEP 4 Enter the COM port of your remote computer serial port.

STEP 5 Enter the Remote Access password as entered into the Local GUI configuration screen and press “Connect”.

IMPORTANT: The Remote Access Password must be in ALL CAPS!

STEP 6 If the connection is successful (should only take a couple of seconds), the Remote Login screen in Figure 2-5 will appear. Press “User Login” and enter your normal password (engineer, operator or monitor) or press enter if no passwords are set. For connection problems see "2.2.2.1 Direct Connection Troubleshooting Tips" on page 2-6.

Press User Login

Figure 2-5 Remote Login Screen

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STEP 7 The GUI Transmitter Control Screen should appear (the screen is shown in Figure 4-16 on page 4-19). It should operate basically the same as the local GUI with limitations on based on password and no ability to change anything in the maintenance screens.

STEP 8 To check the second port exit the GUI and then press hang up. This will take you back to the Entrance screen in Figure 2-3. Move the serial cable to the second port and try to connect as before (repeat Figure 2-3 thru STEP 8).

STEP 9 If both ports work in direct mode and you are going to connect via modems, proceed to "2.2.3 Modem Connections and Considerations".

NOTE: If connection fails after operating the GUI it is recommended to restart the Appli- cation and reconnect. If problems persist restart Windows.

2.2.2.1 Direct Connection Troubleshooting Tips

The 2 most likely problems to occur during a direct computer connection are:

• Incorrect password • No response from the Main Controller (hardware issue)

Incorrect Password

If the connect screen reads “Incorrect password. Please try again!” as shown here there are 2 basic possibilities:

1. Try entering the password again. Make sure the password was typed correctly and in ALL CAPS! If necessary go to the Local GUI computer and set the Remote Access password again. Press Connect to try again.

2. Check the dipswitches on the Main Controller board. When connecting to serial port HP1, dipswitch S2-7 must be in the OFF position. When connecting to serial port HP2, dipswitch S2-8 must be in the OFF position. If you are not using the Harris eCDi™ (Enhanced Transmitter Network Interface) then S2-7 and S2-8 should both be in the OFF position.

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No Response

When Connect is pressed, the password is sent to the Main Controller for verification. If there is a problem with the connection to the Main Controller, the error message “No response...” will be returned as shown here. The remote computer will continue to try to connect. Do not press Cancel until the following troubleshooting steps have been tried.

STEP 1 Check to make sure there is power to the Main Controller and that the Main controller is working. This can be done in several ways: • Check to make sure that the Local GUI computer is communicating with the Main Controller. • The Reset light on the Main Controller should be lit solid green. If it is flashing, the Main Controller is in Reset. • Check to make sure that the yellow Life Support LED on the Life Support board is not flashing. If it is flashing, the Main Controller is not working. STEP 2 Try a different serial cable. Try a third cable if available. Make sure the cable is not a null modem cable.

STEP 3 Try changing the serial port switches on the System I/O board. For Direct Connect dipswitches 1&2 should be OFF with 3&4 ON. See Figure 2-2 on page 2-4.

STEP 4 Use the Local GUI computer to rule out a bad COM port on the remote GUI computer. The procedure is as follows: • Connect a serial cable from the TCP/IP serial port (this is actually just COM 3 from the Local GUI computer) on the back of the System I/O board to HP1 and/or HP2. • To login remotely (using the Local GUI computer), exit the GUI to return to the Login screen and then press “Remote GUI”. • In the connect window select Direct, COM 3, enter your remote access password and press connect. If successful you should come to the User Login screen. Enter your Engineer, Operator or Monitor password to gain access. If this works the problem is with your remote computer com port. STEP 5 Power down the entire control cabinet by shutting off the LVPS breakers on the front of the control cabinet. Leave power off for at least 15 seconds to allow the low voltage power supplies to discharge completely. Turn the breakers back on and try to connect again. This would reset a locked up serial port on the Main Controller.

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Modems connect to the Main Controller via a com port on the System I/O board and will receive the same raw data as the Local GUI. Dip switches on the System I/O board will allow you to configure the interface as DTE (Data Terminal Equipment) or DCE (Data Communications Equipment) for the Remote GUI interconnect. No flow control was implemented and the baud rate of the Main Controller is locked at 19.2K baud. Full Duplex operation is used. If a reliable phone connection cannot be established at 19.2K or greater the operator may experience difficulties. There are 2 types of connection that are covered in this section:

• Leased Line • Dial Up

IMPORTANT: Do not connect to the serial port on the system I/O board labeled TCP/IP for direct external computer or modem connection for Remote GUI operation. The port labeled TCP/IP is actually an RS-232 port connected to Com 3 on the Local GUI computer and is only used for ISP (In-System Programming) procedures.

2.2.3.1 Required Modems and Settings

There are 2 Harris supported modems which can be used for either Leased line or dial up configuration: (The modems can be obtained from Harris, or an outside source). • MultiTech MT2834BL modem, Harris, part #746-0212-000 (quantity of 2). • U.S. Robotics model #3CP3453, 56K Corporate Analog Modem, Harris part #746-0280-000 (quantity of 2).

NOTE: Other modems have been made to work by various customers, but any modem other than the 2 shown here are not supported by Harris.

A previously specified U.S. Robotics Courier V.32 Turbo Fax Modem Harris part #746- 0178-000 can be used for Dial up connection (no longer available for purchase and cannot be used for Leased Line operation).

NOTE: Leased line operation requires use of the same type of modem on each end of the connection. This is recommended for Dialup operation as well.

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It is highly recommended that the transmitter site modem be powered from the UPS which is powering the GUI. Loss of power at the transmitter site modem would require shutting down the remote GUI program and momentarily removing power from the remote modem to re-establish communication. The UPS that comes with the GUI has at least one extra outlet in the back. Do not use the outlet labeled “Surge protection only”.

2.2.3.3 Cables required

A standard RS-232 cable is required for each external modem used. Pin to pin straight through. Some cables swap pins 2 and 3 (TX & RX). A female 9 pin (DB9F) to a male 25 pin (DB25M) is required at the transmitter (usually comes with the modem). The Remote terminal may vary if the PC com port is not 9 pin Male.

2.2.3.4 System I/O Dipswitch Settings

The S4 or S6 dipswitch settings on the System I/O board should be set as shown in Figure 2-6 for Dial-up or Leased Line modems.

Do not change. Switches set for ISP to Cabinet Controller ON S5 J5 S5 1 234567 8 J5 - TCP\IP Not used for Remote GUI

S4 J6 1 234567 8 J6 - Harris Protocol #1 S4

ON J35 J35 - Harris Protocol #2 S6 1 23 48567 S6

Figure 2-6 DIP Switch Settings for Modem Connection

IMPORTANT: For Leased line and/or Dial-up modems proceed to "2.2.4 Dial Up Modem Con- nections and Setup". Modems which are to be used for leased line operation must first be set for Dial-up to allow for NVRAM configuration changes using the Modem Configuration program or HyperTerminal. After configuring the modems, the switches must be re-configured for leased line operation.

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The following information is to be used when setting up remote GUI access via dial up connection and as an initial setting for leased line modems before running the modem configuration program.

2.2.4.1 Dialup Modem Dipswitch Settings

The Dipswitch settings for the modems are listed in Table 2-1 and Table 2-2. These must be set before running the Modem configuration application.

IMPORTANT: Anytime the modem switches are changed, the modem must be powered off for the changes to take effect. Initial switch settings should be done before power is connected to the modem.

After the switches are set, continue with "2.2.5 Configuring the Modems" on page 2-12.

Table 2-1 US Robotics 3CP3453 Modem, Dialup Switch Settings

U.S.Robotics Modem (both modems) Switch Number Position Setting Description 1 ON Data Terminal Ready Always ON 2 OFF Verbal Result Codes 3 ON Display Result Codes 4 OFF Echo Offline Commands 5 OFF Auto Answer on ring 6 OFF Normal Carrier Detect 7 OFF Display All Result Codes 8 ON Enable AT Command Set 9 OFF Disconnect with +++ 10 OFF Load NVRAM Defaults

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Table 2-2 MultiTech Modem Dialup Switch Settings

MultiTech Modem (both modems) Switch Number Position Setting Description 1 DOWN Data Terminal Ready, forced on at all times 2 UP Hardware flow control 3 DOWN Enable command responses 4 UP UNIX spoofing disabled 5 UP Enable automatic answer 6 UP Maximum throughput ON 7 DOWN Ready to Send, forced on at all times 8 DOWN Enable Command Mode 9 DOWN Remote digital loopback 10 UP Dial-up operation 11 DOWN Multi-Tech responses 12 DOWN Asynchronous operation 13 UP Default line speed (28.8) 14 UP Default line speed (28.8) 15 DOWN Carrier Detect (CD) and Data Set Ready (DSR) always on 16 UP/DOWN 2-wire lease/4 wire lease

U.S.Robotics Fax Modem (no longer available) Switch Number Position Setting Description 1 DOWN Data Terminal Ready OVERRIDE 2 UP Verbal Result Codes 3 DOWN Display Result Codes 4 UP Echo Offline Commands 5 UP Auto Answer on first ring or higher if specified in NVRAM 6 UP Normal Carrier Detect 7 UP Load NVRAM Defaults 8 DOWN Smart Mode

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The final step of modem configuration is setting the command strings required by the GUI program into the modem NVRAM. These can be set using the Modem config program for the recommended modems or using HyperTerminal for any unsupported modems.

NOTE: For complete listing of the command strings being entered by the modem config program, or to enter them manually using HyperTerminal, see "2.3.3 Modem Command Descriptions" on page 2-22.

2.2.5.1 Modem Configuration Program

IMPORTANT: For leased line modems, the dipswitches must be temporarily set for Dial-up access. The modems will not accept the command string while set for Leased line operation. Once the modem is configured, the switches can be set for leased line operation per "Table 2-3 U.S. Robotics Modem Leased Line Switch Settings" or "Table 2-4 MultiTech Modem Leased Line Switch Settings".

The modem automatic configuration program “autoconf.exe” is available on the CDROM and the LS120 SuperDisk. It will configure the Harris recommended modems automatically. Other sources of modem manufacturer could possibly be used but the setup, configuration, and test will have to be managed by the customer via Hyper- terminal or modem manufacture supplied software. Harris does not support all other modems.

It is recommended that both modems be setup and configured with the remote terminal PC using the modem configuration application and supporting instructions. The Transmitter Modem can be configured with the Local GUI but must be done via the TCP/IP (J5 - COM3) connection on the System I/O board.

The purpose of the autoconf.exe application is to automatically configure a modem for use in connecting to the Diamond transmitter by loading the correct command string into NVRAM. The modem must be attached to a computer running windows 95 or greater and the autoconf.exe application (no phone line necessary).

NOTE: The Modem Configuration program should have been installed on the remote computer along with the Remote GUI application. If not, then run the setup program again and select the modem config program to be installed (along with all other software you want to keep installed). See " Section 1 GUI Software Instal- lation".

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The modem config program icon should be on the desktop. Double click the icon to run the program. The dialog box in Figure 2-7(a) will appear.

(a) (b)

Figure 2-7 Modem Configuration Screen

Plug one of the modems into the computer running the autoconf.exe application, select the COM port to which the modem is attached, then select the appropriate modem. The application will configure the modem, and display a dialog indicating “Modem configured successfully!” as shown in Figure 2-7(b). The text area in the bottom of the dialog box will display the characters exchanged during the procedure for configuration debug purposes. The example shown in Figure 2-7(b) is for the U.S. Robotics 3CP3453 modem, in Dial up mode. Exit the program and repeat the procedure for the second modem.

NOTE: If the automatic configuration is not successful, you will have to use HyperTer- minal to configure the modem. See "2.3.3 Modem Command Descriptions" on page 2-22.

NOTE: For leased line modems the modem dipswitches must now be set per "2.2.5.2 Leased Line Modem Dipswitch Settings". For Dial-up connection proceed to "2.3 Connecting" on page 2-16.

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Leased line modem must be configured with the dipswitches in Dial-up mode. Once configured, using the Modem configuration application or after manually configuring the modem via HyperTerminal, the switches must be set for Leased line operation as listed in Table 2-3 for the U.S. Robotics modem (3CP3453) and Table 2-4 for the MultiTech modem. These must be changed from dial-up mode after running.

IMPORTANT: Anytime the modem switches are changed, the modem must be powered off for the changes to take effect. Initial switch settings should be done before power is connected to the modem. Once the dipswitches are set, proceed to "2.2.5 Config- uring the Modems" on page 2-12.

Once the modem dipswitches are set, you are ready to connect them to the phone lines and try to connect. Proceed with "2.3 Connecting".

Table 2-3 U.S. Robotics Modem Leased Line Switch Settings

U.S. Robotics Modem 3CP3453 Switch Position Remote Transmitter Switch Number Modem Modem Setting Description 1 ON ON Data Terminal Ready, forced on at all times 2 OFF OFF Verbal Results Code 3 ON ON Display Results Codes 4 OFF OFF ECHO Offline Commands *5 ON OFF ON = Selects auto dial mode OFF = Selects auto answer on ring 6 OFF OFF Normal Carrier Detect 7 OFF OFF Display All Result Codes 8 ON ON Enable AT Command Set 9 OFF OFF Disconnect with +++ 10 OFF OFF Load NVRAM Defaults Note: Switch 5 is the only switch setting which is different between the 2 modems. *Switch 5 must be in the OFF position to run the Modem configuration program. Once configured, set the switches as shown here (this applies to manual configuration in HyperTerminal as well).

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Table 2-4 MultiTech Modem Leased Line Switch Settings

MultiTech Modem Switch Position Remote Transmitter Switch Number Modem Modem Setting Description 1 DOWN DOWN Data Terminal Ready, forced on at all times 2 UP UP Hardware flow control 3 DOWN DOWN Sets -9dB transmission level 4 UP UP UNIX spoofing disabled *5 DOWN UP UP = Selects automatic answer mode DOWN = Selects auto dial mode 6 UP UP Maximum throughput ON 7 DOWN DOWN Ready to Send, forced on at all times 8 DOWN DOWN Enable Command Mode 9 DOWN DOWN Remote digital loopback *10 DOWN DOWN Selects Leased Line Operation (UP = Dialup) 11 DOWN DOWN Multi-Tech responses 12 DOWN DOWN Asynchronous operation 13 UP UP Default line speed (28.8) 14 UP UP Default line speed (28.8) 15 DOWN DOWN Carrier Detect (CD) and Data Set Ready (DSR) always on 16 UP/DOWN UP/DOWN 2-wire lease/4 wire lease Note: Switch 5 is the only switch setting which is different between the 2 modems. *Switches 5 and 10 must be in the UP position to run the Modem Configuration program. Once configured, set the switches as shown here (this applies to manual configuration in HyperTerminal as well).

1 Red 2 Red (tip) 3 Green 3 4 4 2 Green (ring) Yellow 5 5 Black 6

RJ-11 2 Wire Connection RJ-11 4 Wire Lease Line

Figure 2-8 2 Wire and 4 Wire Leased Line Connector Wiring Diagram

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By this point you should have accomplished the following steps:

a. Installed the GUI software on the Remote Computer (see Section 1) b. Set the Remote Access password on the Local GUI. c. Successfully connected the remote computer to the transmitter via serial cable (direct connection). d. Set the switches on the System I/O board for modem connection, see Figure 2-6. e. Configured the Modems using the Autoconf.exe program or HyperTerminal. f. Connected the cables and set the modem switches for your type of connection.

If these steps have been accomplished successfully, you are ready to connect.

STEP 1 Start the Remote GUI application from the desktop. This should bring up the Login window shown in Figure 2-9. Select Remote GUI access. This will bring up one of the 2 possible screens in Figure 2-10.

Figure 2-9 Diamond GUI Entrance Screen

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Direct Connect Window (also used for Leased Line) Select COM Port Enter Password and Press connect

IMPORTANT! - The password in this screen must be entered in ALL CAPS!

Dialup Window Select COM Port Enter phone number and password and Press connect

Figure 2-10 Password Screen for Dialup or Direct Connections

STEP 2 Select “Direct” if you are connecting through a Leased Line Modem or if the remote computer is connected through a serial cable to the System I/O Board (J6 or J35) directly. The Modem should be at idle with Terminal ready up to this point.

STEP 3 For Dialup modem connection, select Dial up, enter the COM port of your modem, Phone Number, and Remote Password and press Connect. For a listing of acceptable Basic AT Commands which can be entered in the Phone number dialog box, see "2.3.2 Supported Basic AT Dialing Commands" on page 2-21.

IMPORTANT: The password in this screen must be entered in ALL CAPS!

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STEP 4 If the connection is successful, the Remote Login screen in Figure 2-11 will appear. Press “User Login” and enter you normal password (engineer, operator or monitor) or just press enter if no passwords are set.

Figure 2-11 Remote Login Screen

STEP 5 The GUI Transmitter Control Screen should appear.

NOTE: Transmitter Configuration and Calibration are accessible but cannot be changed through the Remote GUI.

STEP 6 If connection fails after operating the GUI it is recommended to restart the Application and reconnect. If problems persist restart Windows.

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The 2 most likely problems to occur during a modem connection are: • Failure to Connect • Incorrect password • No response from the Main Controller (hardware issue)

Failure to Connect

This could be due to several factors such as No dial tone, Busy line, bad phone line or com port, or incorrect modem configuration. Check to make sure you are using the correct com port for the modem on the remote GUI computer and try a different phone line if possible. Also, make sure the modem was powered down after any dipswitch changes, otherwise they will not take effect.

Incorrect Password

If the connect screen reads “Wrong Password. Please try again!” as shown here there are 2 basic possibilities:

NOTE: This status window notes that you were able to make connection to the Main Controller (You are connected at 19200bps). This means the Modems and Main Controller are operating and communicating. If the speed is other than 19200 bps then check the modem dipswitches and command string.

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No Response

When Connect is pressed, the password is sent to the Main Controller for verification. If there is a problem with the connection to the Main Controller, the error message “No response...” will be returned as shown here. The remote computer will try to connect 10 times before hanging up. Check the following:

STEP 1 Have you tried to do a Direct computer connection to the HP1 or HP2 port with the Remote GUI computer? If not, refer to "2.2.2 Direct External Computer Connection" on page 2-3. If the direct connect does not work refer to "2.2.2.1 Direct Connection Troubleshooting Tips" on page 2-6 before proceeding.

STEP 2 Make sure the transmitter modem is connected to HP1 or HP2 and not the TCP/IP port on the System I/O Board.

STEP 3 Check to make sure there is power to the Main Controller and that the Main controller is working. This can be done in several ways: • Check to make sure that the Local GUI computer is communicating with the Main Controller. • The Reset light on the Main Controller should be lit solid green. If it is flashing, the Main Controller is in Reset. • Check to make sure that the yellow Life Support LED on the Life Support board is not flashing. If it is flashing, the Main Controller is not working. STEP 4 Try a different serial cable (the one that came with the modem is best). Try a third cable if available. Make sure the cable is not a null modem cable.

STEP 5 Check the serial port switches on the System I/O board. For Modem connection, dipswitches 1&2 should be ON with 3&4 OFF. See Figure 2-6 on page 2-9 for dipswitch settings and a picture of the switches.

! CAUTION: THIS LAST STEP WILL CAUSE THE TRANSMITTER TO SHUT OFF.

STEP 6 As a last resort, power down the entire control cabinet by shutting off the LVPS breakers on the front of the control cabinet. Leave power off for at least 15 seconds to allow the low voltage power supplies to discharge completely. Turn the breakers back on and try to connect again. This would reset a locked up serial port on the Main Controller.

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The GUI revision 2.3.0 and later supports a limited AT command set for entering special phone number characters. These commands are given in Table 2-5.

Table 2-5 Supported AT Command Set

AT Command Description W Resume command mode after dialing , (comma) Pause while dialing ; (semi-colon) Resume command mode after dialing P Pulse dialing T Tone dialing D Dial ! (exclamation point) Flash hook * (asterisk) Auxiliary tone dial digit # Auxiliary tone dial digit @ Wait for an answer, 5 seconds of silence before dialing remaining digits & Wait for credit card R Call an originate only modem

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The following is a list of commands sent to the modems and the reasoning behind each. These are only necessary if you are attempting to use a modem other than those recommended earlier in this section or if the modem config program does not work. For the recommended modems these commands are set up by the Modem config program. However, these commands can be entered manually using HyperTerminal. To manually configure the modems using HyperTerminal see "2.3.4 Modem Configuration Via HyperTerminal" on page 2-24.

2.3.3.1 U.S. Robotics 3CP3453 Command String

a. Command : ATE1 Purpose : As above, puts the modem in “echo on” mode if it is not already. b. Command : AT&F0 Purpose : Loads the factory presets from ROM. This must be done so that we start the configuration process in a known state. c. Command for Dial-up mode: ATX4&A3&B1&H1&N10%N10&L0&W Command for Leased Line: ATX4&A3&B1&H1&N10%N10&L1&W (note: the &L1 is the only different command for leased line) Purpose : Sets the rest of the configuration options. The following is a short description of each embedded command. 1. X4, All Result Codes turned on such as “No Dial Tone” and “Busy”. 2. &A3, Enables extra protocol indicators (Adds /ARQ/V34/LAPM/ V42BIS). 3. &B1, Sets the serial port to a fixed rate. 4. &H1, Hardware Clear To Send (CTS) flow control. 5. &N10, Sets the fixed link speed to 19,200 bps. (Modem to Modem) 6. %N10, Sets the offline clock speed between Modem and PC to 19,200 bps. 7. &L0, Disable Leased Line for Dial-up mode. &L1 enables leased line. 8. &W, Stores Configuration into NVRAM.

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a. Command : ATE1 Purpose : Puts the modem in “echo on” mode if it is not already. We must do this so we get responses back from the modem, otherwise we could not guarantee that the modem is there. b. Command : AT&F Purpose : Loads the factory presets from ROM. This must be done so that we start the configuration process in a known state. c. Command : ATX4$SB19200$BA0S43=19&W0 Purpose : Sets the rest of the configuration options. The following is a short description of each embedded command - 1. X4: Selects “Extended Result Codes” to provide actual modem readback of the status such as “CONNECT 1200” and “CONNECT 2400” messages instead of merely “CONNECT”. Also adds “No Dial Tone” and “Busy”. 2. $SB19200 : Selects the serial baud rate from the modem to the micro at 19200 bps, which is essential to modem-to-micro communications. At the time of this writing, the micro was not set up to communicate at any other speed. 3. $BA0 : Sets speed conversion on. This is essential because it causes the modem-to-micro communication link to be fixed at 19200, while the modem-to-modem communications may retrain as needed by the changing quality of the phone line. 4. S43=19 : Fixes modem baud rate at 19200bps, required for communication with the Main Controller. 5. &W0 : Stores the current configuration in NVRAM, which will be loaded upon power-on of the modem.

2.3.3.3 U.S. Robotics Fax Modem Command String

• Command : ATE1 Purpose : As above, puts the modem in “echo on” mode if it is not already. • Command : AT&F0 Purpose : Loads the factory presets from ROM. This must be done so that we start the configuration process in a known state. • Command : ATY0X4&A3&B1&W0 Purpose : Sets the rest of the configuration options.

(continued on next page)

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The following is a short description of each embedded command.

1. Y0: Sets power-on default configuration number 0 in NVRAM (the USR models have at least 2). 2. X4 - All Result Codes turned on (such as “no dial tone” and “Busy”). 3. &A3 : Enables extra protocol indicators. This is not really needed for normal operation, but it is nice to know for debug. This option adds LAPM/ MNP/NONE (error control) and V.42bis/MNP5 (data compression) indicators to the CONNECT line. 4. &B1 : Sets the serial port rate to a fixed rate so that it does not vary with connect speed. The USR will set its serial communication speed to the last speed to which it was communicated. The autoconf program communicates to the modem at 19200, so it is unnecessary to explicitly set this speed in the USR’s case (there is no command for it any-way). 5. &W0 : Causes the modem to store its current parameters in the active NVRAM slot number 0.

2.3.4 Modem Configuration Via HyperTerminal

To manually configure the modem command strings will require a terminal program like HyperTerminal. This procedure only needs to be done if the modem config program did not work.

STEP 1 Connect the modem to be configured to a com port on a remote computer and apply power to the modem.

STEP 2 Open HyperTerminal and just enter some name for the modem connection such as “Modem config” as shown in Figure 2-12(a).

STEP 3 Pressing OK brings up the screen in Figure 2-12(b). You need to select the com port to which you connected the modem. Press OK.

STEP 4 This will bring up a third window shown in Figure 2-13. The correct settings are shown in the picture.

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(a) (b)

Figure 2-12 HyperTerminal Connection Name and Com Select Screens

Figure 2-13 HyperTerminal Com Port Setup

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STEP 5 Press OK. You should now have a blank terminal window. Type “at” and press enter. If the connection is good, the prompt should return OK as shown in Figure 2-14(a).

STEP 6 Type the command string for the correct modem model and type of connection (dial up or leased line) as shown in Figure 2-14(b). The commands shown in the picture are an example of a U.S. Robotics modem (3CP3453) being configured for dial up mode. See Figure 2- 15(a) and (b) for U.S. Robotics (3CP3453) Leased Line and MultiTech modem (leased line or dial up). If the OK prompt is not returned, try entering the commands one at a time. For example: ATX4 (enter) AT&A3 (enter) AT&B1 (enter) AT&H1 etc... You should receive an OK prompt after entering each command.

IMPORTANT: The &W (&W0 for the MultiTech) command must be done as the last command. This stores the new settings into NVRAM (Non-Volatile RAM). Failure to send this command will cause the settings to be lost as soon as the modem loses power.

STEP 7 Assuming the procedure worked, hook up the second modem and repeat.

U.S. Robotics 3CP3453 Dial up Mode

(a) (b)

Figure 2-14 Verifying Modem Connection and Typing Command Strings

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U.S. Robotics 3CP3453 MultiTech Dial up or Leased Line Mode Leased Line Mode

Figure 2-15 HyperTerminal Commands For Each Modem and Connection Type

STEP 8 When both modems are configured proceed to "2.3 Connecting" on page 2-16.

2.3.5 Troubleshooting Via HyperTerminal

The recommended modems have some basic commands which can be used to aid in modem setup and troubleshooting. For information on setting up HyperTerminal to talk to the modems see "2.3.4 Modem Configuration Via HyperTerminal" on page 2-24.

• For the U.S. Robotics modem type “ATI4” at the HyperTerminal prompt. This will return the information results shown in Figure 2-16. • For the MultiTech modem “ATL5” at the HyperTerminal prompt. This will return the information results shown in Figure 2-17. The command ATL6 provides some of the S register information while ATL7 provides more command settings, see Figure 2-18 and Figure 2-19.

The arrows in the pictures point to the commands which are entered automatically using the autoconf.exe (modem auto config) program or manually using the command string method in HyperTerminal.

NOTE: It would also be a good idea to remove power from the modem for 10 seconds and then try the command again to verify that the settings have been saved to NVRAM.

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Arrows show parameters set by modem command string

This command can be used to set the number of rings before the modem answers Type “ATs00=#&w” (where the # sign is the number of rings 1, 2, 3, 4 etc...)

Figure 2-16 HyperTerminal ATI4 Command Results for the U.S. Robotics Modem

Arrows show parameters set by modem command string

Figure 2-17 HyperTerminal ATL5 Command Results for the MultiTech Modem

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Figure 2-18 MultiTech Modem ATL6 Command

Figure 2-19 MutliTech Modem ATL7 Command

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• If any problems are encountered you may want to contact your local telephone service provider and have the line tested for Data quality and speed greater than 19.2K for optimal operation. • If the sequence fails during the initiating sequence the modem to remote PC is not configured or connected correctly. Reconfigure the modem and verify RS-232 connection. • If the sequence fails during the connection sequence the modems did not connect and the phone line is suspect. Typically you can try again successfully. • If the sequence fails verifying the password the transmitter modem to Main Control- ler board connection and configuration is suspect. Reconfigure and verify RS232 connection at the transmitter. • If you get a message displayed “Incorrect password” you will have to verify what has been programmed into the transmitter via the local GUI configuration screen.

2.3.6.1 Modem Power Failure

NOTE: This only applies to the US Robotics modem when used in Leased Line mode.

The transmitter site modem should be powered from the GUI UPS to prevent outages. In the case of a power outage simply redial to re-establish a dial up connection.

Leased Line operation is not quite that simple. If power is lost on either end of a Leased Line connection the following steps should be followed:

a. Shut down the Remote GUI application and return to the Windows desktop. b. Shut off the modem with the power switch on the rear of the unit. Wait for about 10 seconds and turn it back on. c. Start the GUI application and repeat the Login process. This should re-initialize the transmitter site connection without having to go to the transmitter.

2.4 GUI Operation

For information on GUI operation and navigation refer to Section 4, Operation.

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3.1 In-System Programming (ISP) Procedures

The software loaded into each of the transmitters controllers can be updated in the field using the ISP or In-System Programming feature. The ISP application is installed on the local GUI at the factory. If necessary, it can be loaded from the GUI Install LS-120 SuperDisk or CDROM. There are 3 separate procedures, one for each type of controller in the transmitter: a. Main Controller b. Cabinet Controller c. PA Module Controllers

NOTE: b. and c. above require an RS232 cable from J5, the TCP/IP connection on the rear of the System I/O panel, to J9 on the Cabinet Controller Board.

3.1.1 Loading Main Controller Software

STEP 1:From the Windows Desktop, run the ISP program by double clicking “Harris ISP”. This should bring up the screen in Figure 3-1. The actual number of micros shown here will be based on the size of your transmitter (number of modules and cabinets).

NOTE: To reprogram the firmware in a Diamond transmitter requires Harris ISP Ver- sion 1.10. To check the program version click on the About button shown in Fig- ure 3-1. However, Harris ISP version 1.10 is not to be used to reprogram an APEX exciter. To reprogram an APEX Exciter requires Harris ISP Version 2.0 or later which can be downloaded from the Harris Premier Website along with ISP instructions.

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Figure 3-1 In-System Programming Screen, Main Controller Settings

STEP 2: Select: Port to COM2. Baud to 19200. The COM port setting may need to be changed depending on the GUI computer or external computer being used. COM 1 or 2 will be the most common.

STEP 3: Insert the SuperDisk (or CD-ROM) into the disk drive.

STEP 4: Press Query Micros; wait for system to recognize the Main Controller micro. If it does not find the Main Controller at address 0, press Stop Query, change the COM port and press Query Micros again. The desired response is shown in Figure 3-2.

Figure 3-2 Main Controller Micro Found

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STEP 5: Click on the Main Controller to highlight as shown in Figure 3-2 and press NEXT. This will bring up the window in Figure 3-3.

Figure 3-3 Select Uploader and Application Files

STEP 6: Select Uploader file: “...\Firmware\Main Controller\ISP\Flash 32.upl”.

STEP 7: Select application file: “...\Firmware\Main Controller\ISP\Dmdmain.s19”.

STEP 8: Write down the current revision and times updated.

STEP 9: Press Program. This should bring up Figure 3-4. The current packets number should increment until it reaches the Total Packets value. If there are any retries, it means it is having trouble transferring data.

Figure 3-4 Programming Status Screen

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STEP 10:Once the packets are transferred it will show “Transfer was Successful”, and it will start the actual Flash memory programming as shown in Figure 3-5.

Figure 3-5 Main Controller Data Transfer Successful, Programming Status

STEP 11:When finished programming, the display should change to “Programming Successful” as shown in Figure 3-6.

Figure 3-6 Main Controller Transfer and Programming Successful

STEP 12:Press Ok to return to the window in Figure 3-7. Click on the Main Controller icon to highlight as shown.

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STEP 13:

Figure 3-7 Select the Main Controller to Verify Programming

STEP 14:Press Next to check revision and times updated (compare to the info written down from Step 8, Figure 3-3). Revision should have changed, updated times will have increased by 1. If programming has updated properly, then press Cancel, if not, repeat Steps 9-14 again.

3.1.1.1 Time Out Error Messages

There are 2 possible time out error messages which could be displayed: • Transfer Time Out • Programming Time Out

Figure 3-8 Time Out Error Windows

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If either of these do show up, the only option is to Exit or Close which will take you back to the screen in Figure 3-2. Press Next. This should take you to the screen shown in Figure 3-3 and let you start the programming procedure over.

If pressing NEXT returns a No Reply, as in Figure 3-9, then you will need to remove power from the micro by removing J1 from the Main Controller Board for at least 5 seconds and then replace it. Now try to Query Micros again to see if communication can be established. If you cannot re-initialize contact with the Main Controller you should call Harris Field Service immediately as the flash memory chips will most likely have to be replaced with new (pre-programmed) ones.

Figure 3-9 Query Failed, Cabinet Controller Micro Not Responding

3.1.2 Loading Cabinet Controller Software

STEP 1:Connect an RS232 cable from J5, the TCP/IP connection on the rear of the System I/O panel, to J9 on the Cabinet Controller board.

STEP 2: From the Windows Desktop, run the ISP program by double-clicking “Harris ISP”. This should bring up the screen in Figure 3-10.

! CAUTION: THIS PROCEDURE WILL CAUSE THE PA CABINET BEING PROGRAMMED TO SHUT OFF WHEN PROGRAMMING IS COMPLETE. SIMPLY PRESS THE TRANSMITTER ON BUTTON TO RESUME NORMAL OPERATION.

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Figure 3-10 In-System Programming Screen, Cabinet Controller Settings

STEP 3: Setup: Port to COM3. Baud to 9600. Use of any other COM port or an external computer would require changing the COM port setting.

STEP 4: Insert SuperDisk (or CD_ROM) into disk drive.

STEP 5: Press Query Micros, wait for system to recognize the Cabinet Controller micro. If the Query fails, try another COM port setting. You should get the response shown in Figure 3-11 (revision number will be different). Also, if you wait long enough all of the PA Module microcontroller icons will show up.

STEP 6: Click on the Cabinet Controller icon to highlight as shown in Figure 3- 11.

NOTE: The Cabinet Controller description will reflect the number of the amplifier cabinet being programmed as will the numbers on the PA Modules.

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Figure 3-11 Desired Cabinet Controller Response

STEP 7: Press Next. This should bring up the screen in Figure 3-12. The drive letter will have to be set to the drive in which the SuperDisk or CDROM is installed.

STEP 8: Select Uploader file: “\Firmware\Cabinet Controller\ISP\Flash16.upl”.

STEP 9: Select application file: “\Firmware\Cabinet Controller\ISP\Cab.s19”.

Figure 3-12 Select Uploader and Application Files

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STEP 10:Write down the revision and times updated. This is necessary to be sure that the file transfer was successful.

STEP 11:Press Program. This will bring up the window in Figure 3-13. The Current Packets number should increment until it reaches the Total Packets value. If there are any retries, it means it is having trouble transferring data.

Figure 3-13 Programming Status Screen

STEP 12:Once the packets are transferred it will show “Transfer was Successful”, and it will start the actual Flash memory programming as shown in Figure 3-14.

Figure 3-14 Cabinet Controller Transfer Successful, Programming Status

STEP 13:When finished programming, the display should change to “Programming Successful” as shown in Figure 3-15.

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Figure 3-15 Cabinet Controller Transfer and Programming Successful

STEP 14:Press the Transmitter ON button to turn the PA Cabinet back ON. Press Ok to return to the window in Figure 3-16. Click on Cabinet Controller icon to highlight it as shown.

Figure 3-16 Highlight Icon and Press Next to Verify Programming

STEP 15:Press Next to check revision and times updated (compare to the info written down from Step 9, Figure 3-12). Revision will have changed and updated times will have increased by 1. If programming was successful press Cancel, if not repeat Steps 10 - 15 again.

STEP 16:Repeat this procedure for each PA Cabinet. If you are going to update the PA Module Controller software, it should be done now before moving to the next PA Cabinet.

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There are 2 possible time out error messages which could be displayed: • Transfer Time Out • Programming Time Out

Figure 3-17 Time Out Error Windows

If either of these do show up, the only option is to Exit or Close which will take you back to the screen in Figure 3-11. Press Next. This should take you to the screen shown in Figure 3-12 and let you start the programming procedure over.

If pressing NEXT returns a No Reply, as in Figure 3-18, you will need to remove power from the micro by removing J7 from the Cabinet Controller Board for at least 5 seconds and then replace it. Now Query Micros again to see if communication can be established. If you cannot re-initialize contact with the Cabinet Controller you should call Harris Field Service immediately as the flash memory chips will most likely have to be replaced with new (pre-programmed) ones.

Figure 3-18 Query Failed, Cabinet Controller Micro Not Responding

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STEP 1:Connect an RS232 cable from J5, the TCP/IP connection on the rear of the System I/O panel, to J9 on the Cabinet Controller board.

STEP 2: From the Windows Desktop, run the ISP program by double-clicking “Harris ISP”. This should bring up a screen similar to Figure 3-19. The actual number of micros shown here will be based on the number of modules.

STEP 3: Setup: Port to COM3. Baud to 9600. Use of any other COM port or an external computer would require changing the COM port setting.

Figure 3-19 In-System Programming Screen, PA Module Settings

STEP 4: Insert SuperDisk (or CD_ROM) into disk drive.

STEP 5: Press Query Micros, wait for system to recognize the PA micros. The desired response is shown in Figure 3-20 for PA Cabinet #1.

STEP 6: Choose the PA Module micro to update. Microcontrollers [33] and up are for the PA module micros. Use the following formula to find the microprocessor ID (actually an address) for each PA Module. Module Micro# = (PA CAB# x 32) + Module# Example: This means the third module in cabinet 2 would have the following micro number: (2 x 32) + 3 = [67]. See Table 3-1 for the complete list. You may want to copy or print out Table 3-1 to use as a checklist for multiple cabinet transmitters.

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STEP 7: Click on the Micro to be updated to highlight it as shown in Figure 3-20. The example highlighted is PA Module #1 in PA Cabinet #1. Do not select the first micro at address [1] Amp Cabinet #1.

Figure 3-20 Select Micro to be updated: Module #1, Cabinet #1

STEP 8: Press Next. This will bring up the window in Figure 3-21. The drive letter will have to be set to the drive in which the SuperDisk or CDROM is installed.

Figure 3-21 Select Uploader and Application Files

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STEP 9: Select Uploader file: “\Firmware\Module\ISP\Flash16.upl”.

STEP 10:Select application file: “\Firmware\Module\ISP\Module.s19”.

STEP 11:Write down the revision and times updated. This is necessary to be sure that the file transfer was successful.

STEP 12:Press Program. This will bring up the window in Figure 3-22. The Current Packets number should increment until it reaches the Total Packets value. If there are any retries, it means it is having trouble transferring data.

Figure 3-22 Data Transfer Status Screen

STEP 13:Once the packets are transferred it will show “Transfer was Successful” and it will start the actual Flash memory programming as shown in Figure 3-23.

Figure 3-23 Module Data Transfer Successful, Programming Status

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STEP 14:When finished programming, the display should change to “Programming Successful” as shown in Figure 3-24.

Note: The module will shut off when programming is complete. Press the Trans- mitter ON button to turn the module back on.

Figure 3-24 PA Module Transfer and Programming Successful

STEP 15:Press the Transmitter ON button to turn on the Module that was just programmed. Press Ok to return to Figure 3-25. Click on the PA Module micro icon (the one that was just updated) to highlight it.

Figure 3-25 Highlight Icon and Press Next to Verify Programming

STEP 16:Press Next to check revision and times updated (compare to the info written down from Step 11, Figure 3-21). Revision will have changed and updated times will have increased by 1. If programming was successful press Cancel, if not repeat Steps 11 - 16 again.

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There are 2 possible time out error messages which could be displayed: • Transfer Time Out • Programming Time Out

Figure 3-26 Time Out Error Windows

If either of these do show up, the only option is to Exit or Close which will take you back to the screen in Figure 3-20. Press Next. This should take you to the screen shown in Figure 3-21 and let you start the programming procedure over.

If pressing NEXT returns a No Reply, as in Figure 3-27, you will need to remove power from the micro by removing the PA Module from its slot (just enough to disengage from its connector) waiting about 15 seconds and then replacing it. Now Query Micros again to see if communication can be established. If you cannot re-initialize contact with the Cabinet Controller you should call Harris Field Service immediately as the flash memory chips will most likely have to be replaced with new (pre-programmed) ones.

Figure 3-27 Query Failed, Module Micro Not Responding

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Table 3-1 Address List for PA Module Micros

PA Module Microprocessor Addresses for ISP

PA Module # PA Cab #1 PA Cab #2 PA Cab #3 PA Cab #4 PA Cab #5 1 33 65 97 129 161

2 34 66 98 130 162

3 35 67 99 131 163 4 36 68 100 132 164

5 37 69 101 133 165

6 38 70 102 134 166 7 39 71 103 135 167

8 40 72 104 136 168

9 41 73 105 137 169 10 42 74 106 138 170

11 43 75 107 139 171

12 44 76 108 140 172

13 45 77 109 141 173

14 46 78 110 142 174

15 47 79 111 143 175

16 48 80 112 144 176

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3-18 888-2470-001 11/12/03 WARNING: Disconnect primary power prior to servicing. Diamond Series™ Section 4 Operation

4.1 Operation, Controls and Indicators

This section contains information on the basic operation and indicators of the Diamond™ Transmitter. Transmitter Control is intuitive through a high-resolution color monitor and a touch screen. Basic transmitter functions are also controlled by push buttons from the front of the transmitter. A Light-bar at the top of the transmitter control cabinet serves as a summary fault indication. If any fault is present in the transmitter, the light-bar will turn red.

NOTE: Due to our efforts to constantly improve and update the GUI software, some of the screen pictures shown here may vary slightly from the actual displays on your transmitter. However, the basic operation and menu structure will be the same.

4.2 Push Button Controls

Soft-touch push buttons on the front of the Control cabinet control the basic functions of the transmitter. These controls are also duplicated on the Graphical User Interface (GUI) touch-screen.

• Transmitter ON - Pressing the transmitter ON button starts the transmitter turn-on sequence. • Transmitter OFF - Pressing the transmitter OFF button starts the shut down sequence. • Power Raise/Lower - Pressing the raise or lower button affects the transmitters’ output power by changing the output power of the Exciter. • Remote Control Enable/Disable - Enables or disables remote control of the transmitter.

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The illuminated light bar above the GUI screen indicates the presence of any summary fault. The color of the light indicates the overall transmitter operating condition.

• Green - Normal operation, no faults. • Red - This is a summary fault indication. Referring to the Transmitter Control Screen will indicate the functional area that generated the fault. • Yellow - This indicates there is a Control System outage and the transmitter is operating under the control of the Life Support Board. The information shown on the GUI is not being updated.

4.4 Graphical User Interface (GUI)

The Graphical User Interface or GUI is a high resolution color touch-screen computer running under Windows® NT. The GUI is the primary transmitter control and monitoring interface. The GUI allows the information to be displayed in a graphical and numerical form. The information is displayed in a series of screens using color coding and icons to designate control buttons. All controls and indications are shown on the “Operators Guide” in the HELP screen (Figure 4-2).

4.4.1 Color Coding

There are 3 main colors to distinguish between the different areas of the transmitter: • Brown - Control Systems • Maroon - Transmitter Control • Blue - PA Cabinet control and monitoring

For general monitoring purposes: • Green - Okay • Yellow - Warning • Red - Fault

! CAUTION: THE GUI PROGRAM OPERATES ON THE WINDOWS® OPERATING SYSTEM. IF YOU NEED TO SHUT DOWN THE GUI, TO AVOID START-UP PROBLEMS, EXIT THE GUI PROGRAM, RETURNING TO WINDOWS® AND USE THE STANDARD COMPUTER SHUT DOWN PROCEDURE.

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The screens are arranged in a tree structure, starting with the main menu. Each screen contains a menu for further control and diagnostics. The basic menu structure can be seen in the HELP screen by pressing the “Menu Tree” button and is also shown in Figure 4-1 below. All screens are labeled with a number. The top level screens are:

• 1.1 Main Menu - Allows access to almost all other screens directly. • 2.0 Control Cabinet - Detailed information about the Control System and RF Driver(s). • 3.0 PA Cabinet - Provides access to detailed information on each PA Cabinet, PA module and power supplies. • 4.0 Transmitter Control - First screen after Login. It has power metering, transmitter control and quick access to all operator areas. • 5.0 Main HELP Screen

Figure 4-1 Menu Tree Diagram

11/12/03 888-2470-001 4-3 WARNING: Disconnect primary power prior to servicing. Section 4 Operation Diamond Series™ 4.4.3 Operator’s Guide Help Screen

There is an Operator’s Guide in the HELP menu that gives simple yet valuable information about the GUI displays. This screen is also shown in Figure 4-2. This guide is broken up into 6 sections:

d. Screen Select Buttons - Shows all types of buttons which can be pressed for navigation to other screens. For the Amplifier Select, you must press the number. e. Control Buttons - Raise, Lower, On, Off etc.... f. Status Indicators - Shows typical status indications for On, Off and Fault. g. Fault Indicators - Shows the type of Fault indicators that could appear. These can also be seen on most any screen by pressing the “Show Faults” button on the individual screens (where available). h. Meters - Shows the typical metering symbols. Some of these will only show up by pressing the "Show Metering" button on the individual screens. i. Component Functions - These symbols are used to make up the functional dia- grams in the screens.

Figure 4-2 Operator’s Guide

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Some screens detail only one of multiple subsystems at a time PA module screen 3.1.1 is one example. When selected, the screen will show information for only one PA Module at a time. There are two arrows (left and right) to increment or decrement which module is to be viewed.

In a multiple cabinet configuration, the PA Cabinet to be monitored will also have to be selected (the arrows in this case are actually located at the bottom of the screen).

4.4.5 Show/Hide Possible Faults

To view what the faults would look like and where they will be displayed, press the Show Possible Faults button on most screens. All faults will be displayed on that screen to show the operator how the faults will look. Hide Possible Fault makes the test fault indicators go away.

4.4.6 Show Picture

Most screens have a photograph of the hardware it represents. To view the image, press the Show Picture button. These pictures also have a Detail button which will overlay the names of the different parts of the hardware.

4.4.7 Go to PA Module Screen

This ICON is on many of the GUI screens and is simply a navigation ICON which will take you to the PA Module monitoring screen for the specific PA # desired (in the specified cabinet). The active area of the icon is only the number in the middle. Pressing anywhere else on the icon will have no effect.

NOTE: Readings shown on the screen examples in this manual are not to be used as correct values for operation or troubleshooting. Please use the Factory Test Data sheet for nominal values for your transmitter. A copy of the Factory Test Data sheet can be obtained from Harris Technical Support.

11/12/03 888-2470-001 4-5 WARNING: Disconnect primary power prior to servicing. Section 4 Operation Diamond Series™ 4.5 Starting the GUI

The GUI program is run from the Windows® operating system. For the Local GUI (the actual transmitter control screen) the Diamond GUI program is kept in the Windows “START UP” directory which loads automatically as Windows boots up. If the program does not automatically run, the "Diamond GUI" desk top icon (shown at left) will launch the program.

The GUI program will begin at the Login screen shown in Figure 4-3. This is the initial screen to the program, it is also the last screen before exiting the program. This screen has three (3) action buttons:

• Local GUI - This is primarily used only on the GUI mounted in the transmitter. However, if a remote computer loaded with the GUI software is connected directly to the Main Controller Board at J7, then it becomes a Local GUI in place of the one mounted in the transmitter. • Remote GUI - This is used to access the transmitter Remotely either through modems or by connecting the remote computer to one of the 2 serial ports (J6 or J35) on the Customer I/O panel in the back of the Control Cabinet. • EXIT - To go to the Windows® operating system.

Figure 4-3 Login Screen

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When Local GUI is selected, a password window with keyboard will pop up as shown in Figure 4-4. The transmitter, as shipped, has no passwords set so pushing the ENTER button will allow Engineer level access to all screens of the GUI, otherwise a password is required. Assuming the password entered is correct, you will enter the GUI operation at the Transmitter Control screen 4.0.

NOTE: In the event of a lost password, there is a Harris supplied Master password that can be entered into the field. It will override any set passwords and allow changing of all passwords.

Figure 4-4 Local GUI Password Entry

4.5.1.1 Password Security Levels

Passwords can be set or changed from the Transmitter Configuration screen, which can be found in the Maintenance Menus. See Figure 4-6. Different passwords offer different levels of access.

IMPORTANT: Passwords can only be changed via the local GUI (the one mounted in the Con- trol Cabinet) and by someone logged in as Engineer. Also, the Remote Access password must be entered into the local GUI before attempting Remote GUI access.

11/12/03 888-2470-001 4-7 WARNING: Disconnect primary power prior to servicing. Section 4 Operation Diamond Series™ • The Master password is basically a back door which can be used to gain access to the system if passwords are forgotten or entered incorrectly and therefore cannot be recalled. To obtain the Master password, contact Harris Technical Support. • The Engineer password level allows access to all transmitter adjustment and maintenance screens. Engineer access is required for setting of passwords. • The Operator password level allows access and operation of all screens except the Maintenance screens (an operator can access the Maintenance screens but cannot make any changes). • The Monitor password level allows access to all screens but does not allow any changes to the transmitter on any screen. • The Remote Access password allows connection to the transmitter via a remote PC connected to the serial remote control port. Once connected, one of the 3 entry level passwords (engineer, operator or monitor) will have to be entered to gain access to the GUI.

The passwords are hierarchically structured as follows:

The Transmitter Control screen and the Main Menu both show the current security access level in the GUI graphic on the left side of the screen. The 4 possibilities are shown in Figure 4-5.

Figure 4-5 Security Access Level Graphics

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To change a password you must first login with an engineering level password. If no password has previously been set then just pressing ENTER on the login screen gives Engineer level access. Once you are logged in, go to the Transmitter Configuration screen in the Maintenance Menu. Press the Engineer, Operator, Monitor or Remote Access button as shown in Figure 4-6. Enter the new password on the pop up keyboard and press ENTER. You do not have to do a save function for passwords as they are stored automatically when you press ENTER on the keypad.

Figure 4-6 Transmitter Configuration Screen

IMPORTANT: The Remote Access password must be set here first, before being able to access the system via the serial remote control (Remote GUI).

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When Remote GUI is selected from the Login screen, the connection window in Figure 4-7 will pop up. The Login window has 2 choices:

• Dial Up - Select this if you are connecting using modems (recommended modems are given in Section 2, Installation). • Direct - Select this if the serial port of your remote computer is connected directly to either J6 or J35 on the System I/O board in the back of the Control Cabinet.

Both choices will require entering a password and choice of COM port, with the Dial Up choice requiring a phone number as well. Enter the phone number with no spaces, dashes or slashes. If you select Direct, the Phone Number entry box will disappear.

Once you have connected you will be asked to Login and will have to enter one of the normal passwords, Engineer, Operator or Monitor (or just press ENTER if no passwords are set).

NOTE: Passwords can only be set or changed using Engineer level access on the Local GUI. A Remote GUI will not allow Transmitter Configuration parameters to be changed.

Figure 4-7 Dial Up Window

NOTE: Recommended modems and a complete procedure for connecting a remote GUI to the transmitter is given in " Section 2 Connecting A Remote GUI".

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The Main Menu Screen in Figure 4-8 is the Main (Navigation) Menu. It allows quick access to many of the transmitters sub systems as well as being the only access point for the Cabinet Phasing, Module Phasing, all Maintenance screens and System Logging functions. It illustrates the transmitters’ main functional areas in color-coded fashion: Control cabinet (brown), Amplifier Cabinet (blue) and Transmitter System (maroon).

NOTE: In the upper left-hand corner of the Main Menu screen is a DiamondCD emblem. This is actually the EXIT button which, when pressed, will take you back to the Login screen.

Figure 4-8 Main Menu

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Under the Control Cabinet main functional area are buttons to select a screen on the GUI for control and monitoring of the Control System and the RF Drive Chain.

4.7.1 Control Cabinet 2.0

The Control Cabinet screen in Figure 4-9 shows the general architecture of the drive and control system. A fault occurring in this area will produce a fault arrow pointing to the source of the fault. If the fault is in the Drive Chain or the Amplifier Control Cabinet, the button which navigates to that screen will be highlighted red. Pressing the button takes you to the screen that shows more information about the fault.

Figure 4-9 Control Cabinet Status Screen 2.0

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The Drive Chain screen in Figure 4-10 shows the general block diagram of the exciter(s) and driver(s). The Driver Power is displayed as average power in watts. If dual exciters and drivers are installed, there is a visual indication of which drive chain is selected in the Drive Control and status box. Figure 4-10 shows that Exciter A/Driver A is selected and the switch-over circuitry is in Auto. Manual Mode prevents this automatic switch-over. Exciter A or Exciter B can also be chosen directly by pressing the desired button (in auto or manual mode).

If any faults occur, a fault indicator will point to the source of the fault. Exciter faults are generated by the Exciter and Driver faults are generated by the Driver. The transmitter control system is merely reporting the faults. The exciter and driver faults are triggered when the power level falls below a preset level (Factory preset is approximately 50%) which can be set by the customer to any level in both the exciter and driver.

Calibrated using pot on Driver Control Board

Calibrated via GUI Calibration Screen

Figure 4-10 Drive Chain Overall Control and Status Screen 2.1

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The DD-1 Driver screen in Figure 4-11 shows the block diagram of the Driver module and meters output power, voltage, current and temperature. Faults that are monitored are: • Communication failure • Over current • Power supply fault • LDMOS failure • Temperature fault • Loss of output power.

NOTE: For transmitters with Dual Drive Chains, be sure to note which Driver is being monitored. To monitor the second Driver, press the arrows in the status box in the upper right corner. This will not change which driver is on-air, just the monitoring on this screen.

Figure 4-11 DD-1 Driver Metering and Status Screen 2.2

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Under the Amplifier Cabinet main functional area (of the Main Menu or Transmitter Control screen) are buttons to select a screen on the GUI for control and monitoring of the PA Cabinet(s).

4.8.1 Amplifier Cabinet 3.0

The Amplifier Cabinet screen in Figure 4-12 shows the general RF flow in the PA Cabinet. It also gives real time readings for PA Cabinet Drive input power, power output for each PA Module, percent of reject power for each modules reject load, and Forward and Reflected cabinet output power readings. For multiple cabinet transmitters, you must select the cabinet to be monitored using the status box on the left side of the screen and the arrows at the bottom of the screen.

If a fault occurs in one of the Power Amplifier modules, the Amplifier cabinet controller or the PA Power Supplies, a fault indication will point to the corresponding button that switches to the appropriate screen.

Figure 4-12 Amplifier Cabinet Status and Metering 3.0

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The Power Amplifier Module screen in Figure 4-13 shows the general architecture of each Power Amplifier. If any faults have occurred, a fault indicator will point to the area of the fault.

To change the module being monitored, press the arrow buttons on the upper right corner of the screen. To change the cabinet being monitored use the cabinet select arrows at the bottom of the screen.

For nominal readings refer to the Factory Test Data sheet for the transmitter.

Figure 4-13 PA Module Screen 3.1.1

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The Amplifier Cabinet Control screen shown in Figure 4-14 is basically a fault and status display for the control circuits in the Amplifier Cabinet. If any faults occur, a fault indicator will point to the cause of the fault.

You must select the cabinet to be monitored in the PA Cabinet status and select box on the left side of the display. To change the PA Cabinet being monitored press the arrows at the bottom of the screen.

Figure 4-14 Amplifier Cabinet Control Screen 3.1

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The PA Power Supplies screen in Figure 4-15 shows the 32VDC Power Supplies and the PA Modules they power. If a fault occurs a fault indicator will point to the faulted supply. You can navigate to the individual amplifier screens by pressing the number on the PA Module icons.

NOTE: The power supply voltage and current readings for the power supplies actually come from the PA Modules that they power. The controller adds the current drawn by the 2 modules and averages the voltage readings to get the measure- ments shown here (115.2 Amps @ 32.2Vdc). For nominal power supply readings see your Factory Test Data.

For multiple cabinet transmitters, be sure to note which PA Cabinet is being monitored. To change PA Cabinets, press the arrows at the bottom of the screen.

Figure 4-15 PA Module Power Supplies Screen

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This screen is the default screen that opens following the entry of the password. This screen shows total power output of the system and the power output levels of each amplifier cabinet. See Figure 4-16. It has software controls at the bottom of the screen which mimic the hardware buttons on the GUI front panel. It also has direct access to each of the transmitter cabinet screens.

This screen also allows for Drive Chain Control. Pressing AUTO will allow an automatic switch-over from a failed driver to the standby. Manual Mode prevents this automatic switch-over. Exciter A or Exciter B can also be chosen directly by pressing the desired button. Remember that Driver A and Driver B switch with the exciters.

In addition, any faults occurring in any subsystem will cause the box representing that subsystem to turn red. Pressing the red box will lead to more information about the fault. This is the only screen to which all faults are mapped which makes it the main control and monitoring screen for the operator.

IMPORTANT: As of GUI software Revision 3.0.0, the Remote Enable/ Disable buttons will no longer be available on the GUI, and are only controllable via the hardware buttons below the GUI display.

Figure 4-16 Transmitter Control Menu

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IMPORTANT: As of GUI software Revision 3.0.0, the On, Off, Raise and Lower buttons are not active when the transmitter is placed in Remote Disable (local control) as shown in Figure 4-17. This means that only the local hardware buttons, the ones below the GUI display, can be used to control the transmitter while in Remote Disable mode.

Figure 4-17 GUI Display While in Remote Control Disable (Local Control)

4.9.1 Transmitter ON

Pressing the transmitter ON button starts the transmitter “ON” sequence. This duplicates the action of the hardware button on the GUI panel. This button is only active on the GUI display when in Remote Enable mode. The transmitter hardware buttons below the diplay are always active.

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Pressing the transmitter OFF button starts the shut down sequence. This duplicates the action of the hardware button on the GUI panel. This button is only active on the GUI display when in Remote Enable mode. The transmitter hardware buttons below the diplay are always active.

4.9.3 Power Raise/Lower

Pressing the raise or lower button will affect the transmitter power output by increasing or decreasing the exciter power. These buttons duplicate the action of the hardware buttons on the GUI panel and the Raise/Lower buttons on the exciter. These buttons are only active on the GUI display when in Remote Enable mode. The transmitter hardware buttons below the display are always active.

4.9.4 Remote Enable/Disable

As of GUI software Revision 3.0.0, these buttons are only available on the hardware control panel below the GUI display. The indicators mimic the status of the indicators above the hardware buttons.

4.9.5 Communications Lost (new to Rev 3.0.0)

If serial communications are lost between the GUI computer and the Main Controller, this warning will appear as a status to the operator in the lower left corner of the screen. The GUI screen is actually frozen at this point and Hardware controls must be used to operate the transmitter. Eventually a windows warning will appear telling the operator that communications has been lost but this can take up to 20 seconds or more.

4.10 System Block 4.1

This screen shows an overall block diagram of the transmitter. Illustrations of the functional areas and signal flow are drawn in the diagram for the Control Cabinet and the PA Cabinet(s). Selecting the “Show Detail” button expands the PA Cabinet to show more detail in block form and exposes an additional screen select button.

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Use of the Maintenance Menus is not part of the normal day to day operation of the transmitter and should only be accessed by qualified maintenance personnel. If passwords have been set for Engineer, Operator and Monitor then anyone logged in as Operator or Monitor will be able to browse these menus but will not be able to change anything. Only the Engineer level password will allow changes to be made in transmitter configuration, phasing or calibration.

IMPORTANT: There are 2 maintenance screens, Module Phasing and Cabinet Phasing, which have been updated during the latest software revision, GUI 2.3.0 and later (your GUI software revision is shown on the Transmitter Configuration screen shown in Figure 4-6). For that reason, use of these 2 screens is described here.

For all other transmitter maintenance procedures, refer to Section 5, Maintenance and Alignments in the DiamondCD Transmitter Manual 888-2463-001.

4.12 Module Phasing

The phase adjustment of each PA Module is done on the GUI. Select the Module Phasing screen 4.2.1 shown in Figure 4-18 (can be accessed directly from the Main Menu). Determine which module needs adjustment by looking at the indicated reject power for the modules. Reject levels should be less than 4%.

4.12.1 PA Module Auto Phasing

As of GUI revision 2.3.0, the Automatic phasing function is available. This procedure can be done while on the air but it will take up to 15 minutes or more, depending on the severity of the module phasing. To use the Auto Phasing:

STEP 1 First select the first module in the group of four which has the problem (Module 1, 5, 9 or 13). For example, lets say module 7 was a little high. You would select module 5. IF the problem was module 16 you would select module 13.

NOTE: STEP 1 is not actually required, but it has been found that the end result is usually better if the first module in the problem group is selected.

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STEP 2 Press the Auto Phase button. The controller will go through a phasing routine which is looking at the Total Reject power reading on the upper right side and doing its best to minimize it.

STEP 3 Once it is done, if you are happy with the results press “Save Data”. If not, press “Undo Changes” and try the auto phasing again or proceed with the manual phasing procedure.

4.12.2 PA Module Manual Phasing

This will only need to be done if the Auto phasing procedure does not work or to optimize a particular module.

Note that module reject power is strongly coupled as pairs (module 1 and 2 effect each other the most, 3 and 4 effect each other the most...). If it is an even number module (2,4,6...), select the odd number module immediately below it to act upon. (Example: If reject #8 is too high, select reject #7 and start modifying the phase of #7).

STEP 1 Select the module to be phased by pressing the module’s numbered button (Module #1 is selected in the figure). If the module that needs adjustment is an odd number (1,3,5...), select the even numbered module immediately above it to act upon.

Figure 4-18 PA Module Phasing Screen 4.2.1

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STEP 2 Select FAST mode for coarse adjustments or the SLOW mode for fine phase adjustments.

STEP 3 When decreasing reject power for a module, reduce it a small amount, then reduce the other in it’s pair a small amount and repeat until the pair reaches a minimum. Also try to maintain a balance for groups of 4 modules (1-4, 5-8, 9-12 and 13-16). These tips should allow you to reach a lower reject power percentage.

STEP 4 Carefully phase each high reading using the above techniques while watching the Total Reject Power level and the individual module reject level that was chosen for reduction. Sometimes increased phase (UP) may be necessary; in other cases decreased phase shift (DOWN) might be necessary. The goal is to reduce the total reject load power level to a minimum amount. Levels of 3-4% or less should be achievable.

STEP 5 When the phasing adjustment is completed, the new settings must be saved by pressing SAVE DATA and answering YES to the confirmation query.

4.13 Cabinet Phase and Gain

Obviously, cabinet phase and gain is only for multiple cabinet transmitters. The Cabinet Phase and Gain screen, shown in Figure 4-19, can be accessed directly from the Main Menu or from the Module Phasing screen. The screen is monitoring the power levels from each of the cabinet combiner reject loads.

The procedure is simple:

STEP 1 Select the cabinet to adjust by pressing one of the cabinet numbers 1, 2, 3, 4 or 5.

STEP 2 Adjust the Phase controls (Increase/Decrease) to reduce the power to the combiner reject load for the cabinet selected in STEP 1. For coarse phase adjustment press the Phase Adjust “SLOW” button to toggle it to “FAST”. For fine phase adjustments, press it again to toggle it back to SLOW.

STEP 3 If phasing alone will not sufficiently reduce the combiner reject power, then the cabinet gain will have to be adjusted. This is done in the same way. Select a cabinet to adjust and press Amplitude Adjust (Increase or Decrease) to reduce the reject load power.

STEP 4 Reject load power should be below 4% on a properly adjusted system.

STEP 5 When Finished Press “Save Data”. To discard any changes made or simply start over, press “Undo Changes”.

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Figure 4-19 Cabinet Phase and Gain Screen 4.3

11/12/03 888-2470-001 4-25 WARNING: Disconnect primary power prior to servicing. Section 4 Operation Diamond Series™ 4.14 System Logging 4.3

The system logging screens contain a history of meter readings and faults that have occurred in the transmitter. The meter logging screen keeps a record of previous readings at intervals set by the user. The fault logging screen shows date/time of any transmitter faults.

From the Main Menu press System Logging. This will take you to the System Logging Menu shown in Figure 4-20. From here you have four choices:

• System Logging Setup • Meter Reading Logging • Transmitter Fault Logging • Save / Print Logs

Figure 4-20 System Logging Main Menu

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The frequency of meter log readings is selectable on the Logging Setup screen shown in Figure 4-21. Readings can be recorded hourly, daily or weekly with the time of day that the readings are recorded also selectable. Both the meter logging and the fault logging feature can be enabled or disabled from the setup screen. The Auto Print function for the Meter and Fault logs is also turned ON or OFF from this screen.

• For the Meter Logs the Auto Print function will automatically print a log at the preset meter log interval as well as storing it in the meter log. The checklist on the right determines what information is printed. • For the Fault Logs the Auto Print function will print out each individual fault log at the time it occurs. The checklist on the right determines what types of faults are automatically printed.

If any changes are made on this screen, you must press Save Data to store the new settings.

Figure 4-21 System Logging Setup Menu

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Figure 4-22 shows the first of several pages in the Meter Reading Log. There will be from 5-9 pages depending on the number of PA Cabinets. Use “Previous Page” and “Next Page” to navigate between pages. The Pages are divided into the following categories: • Page 1: System Meter Readings • Page 2: Drivers • Page 3: Amplifier Cabinet Power • Page 4: Amplifier Cabinet Reject Power • Page 5: PA Modules (Cabinet 1) • Page 6: PA Modules (Cabinet 2) • Page 7: PA Modules (Cabinet 3) • Page 8: PA Modules (Cabinet 4) • Page 9: PA Modules (Cabinet 5)

Figure 4-22 Meter Reading Log, Page 1: System Meter Readings

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The Meter Log can store up to 100 records. A record consists of a snapshot of all metering pages when the record was saved. Meter Reading Logging can be done manually or automatically. To have it done automatically, it must be activated (and the log frequency set up) in the Logging Setup screen in Figure 4-21. It can also be done manually by pressing Active Reading and then Save Active.

4.14.2.2 Active Reading

Pressing the “Active Reading” button in Figure 4-22 will highlight the button and allow the GUI to continually poll the transmitter and update the log pages every few seconds. It will not create a new record until the “Save Active” button is pressed or the Auto Log function stores it. This function provides a dynamic summary of the meter readings in the transmitter. Use the “Previous Page” and “Next Page” buttons to navigate through all of the metering pages.

4.14.3 Transmitter Fault Logging

Figure 4-23 shows the first of several pages in the Transmitter Fault Log. There will be from 4-8 pages depending on the number of PA Cabinets. Use “Previous Page” and “Next Page” to navigate between pages. The Fault log must be activated in the System Logging screen shown in Figure 4-21. The Fault Log will hold a maximum of 100 faults and is FIFO after that. The highest record number is always the most recent fault record.

Anytime a fault is detected a new record will be saved. However, you should always press Last Record, to make sure you are looking at the most recent fault record. You may also have to use Next Page and Previous Page to find the fault indications.

To see any active faults (not just a previously recorded fault record), press Active Reading. To manually create a record of active faults press Save Active.

The Pages are divided into the following categories:

• Page 1: Control Cabinet & System Faults • Page 2: Drive Chain Faults • Page 3: PA Cabinet Control Faults • Page 4: PA Modules Faults (Cabinet 1) • Page 5: PA Modules Faults (Cabinet 2) • Page 6: PA Modules Faults (Cabinet 3) • Page 7: PA Modules Faults (Cabinet 4) • Page 8: PA Modules Faults (Cabinet 5)

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Figure 4-23 Fault Log Page 1: Control Cabinet & System Faults

4.14.4 Print Functions

There are 2 Print buttons on the Meter and Fault Log screens. Print Page and Print Record. These will print as simple text lists with very little formatting. Since these records have several pages, the Print Page button gives you the option of only printing the page that is showing or you can print all of the pages in the record using Print Record.

4.14.4.1 Print / Save

To print out formatted Meter Log records use the Print / Save button. The Print / Save screen also allows Meter Logs to be saved to a file in several formats including Word, Excel, Lotus etc... When the Print / Save button is pressed the system must convert the database to a usable format. This can take quite a while depending on how many records are present in the Metering Logs. Once the conversion is finished it will bring

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up the screen in Figure 4-24. Use the pull down menu at the top of the screen to choose the report you want to print or save. Then press VIEW (upper right). For most of the reports, the Enter Parameters Values window (inset into Figure 4-24) will appear. This gives the option of limiting the records saved or printed base on starting and ending dates and times.

Selecting the No Lower Bound box will select all records up to the ending date which is automatically set to the current time at which the window opened. This means that if the ending date is not changed it will open all records. Basically a print all function.

Selecting the No Upper Bound Box will select all records from the starting time. In this case the starting time must be set back or no records will be selected since the start time is set to the current time when the window is opened.

Select Report

This window will appear after pressing the VIEW button for most reports.

Figure 4-24 Print / Save Meter Report Screen

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Once the report is selected and time parameters set, press OK and the report will be generated and displayed. An example is given in Figure 4-25. Use the next and last buttons to navigate through the pages.

There are now 2 basic options, Print or Export (Save As).

• The Print button will print the report out to your default Windows printer. • The Export (Save As) button gives the option of saving the report in many different formats. Selecting the button will open a small pop-up window (shown over the report in Figure 4-25). Under the Format drop down list it can save as Excel, Word, Rich Text Format, Lotus 1-2-3, crystal reports or even as simple text to name a few. To use these formats leave the Destination as Disk File. Once the file type is selected press OK and it will ask for a save location. It can be saved to the hard drive, the SuperDisk or even a standard floppy disk if it will fit. For newer GUIs which have a CD/RW drive, the file can be saved directly to a CD-R or CD/RW disk using setup options in most CD-R/ RW write programs.

Print Export (Save As)

Figure 4-25 Full Meter Report Example, Page 1 of 4

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The HELP feature consists of pop-up menus that give additional information. The most important of these is the MENU TREE and the OPERATOR GUIDE, shown in Figure 4-26.

Figure 4-26 Main Help Menu

4.15.1 Menu Tree 5.1

The Menu Tree screen shows the GUI’s menu structure, divided by cabinet, see Figure 4-1 on page 4-3. This also shows the screens functional area and the cabinet it relates to. Activating these buttons will open a pop-up window describing that screen.

4.15.2 Operator’s Guide 5.2

This screen illustrates the different buttons, meters and indicators seen on the various screens and describes their usage. See Figure 4-2 on page 4-4.

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5.1 Introduction

This section is intended to help with the most common Windows® 95, NT and 2000 customer issues. The primary areas covered are:

• Touchscreen Settings and Calibration • Hard drive replacement issues

5.2 Touchscreen Settings

The GUI comes loaded with the UPDD (Universal Pointer Device Driver) loaded on the hard drive. The UPDD allows the user to setup exactly how the touchscreen reacts to your touch, taps, drags etc... This application is accessed by selecting Start > Programs > Updd> Settings. Once the program window is open select the “Settings” Tab as shown in Figure 5-1. The settings shown here are typical values and a good starting point for any touchscreen. These settings may be adjusted as desired, but should not normally require adjustment.

Next, select the “Advanced” tab as shown in Figure 5-2. Again, these are typical values and a good starting point for any touchscreen. These settings may be adjusted as desired, but should not normally require adjustment.

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Figure 5-1 Typical Touchscreen Settings

Figure 5-2 Typical Advanced Settings

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The UPDD also provides for calibration of the touchscreen. The UPDD application is accessed by selecting Start > Programs > Updd> Settings. Once the program window is open select the “Calibration” Tab as shown in Figure 5-3.

NOTE: The calibration should be done using a non-metallic pointer, NOT your finger. The stylus from a PDA works very well. Do not use anything with a sharp point.

Before calibrating: • Set the Calibration points to 5 and • Select the 12% button in the “Start in at” box. The example calibration pattern shows where the X’s will show up on the screen when calibrating. Press the Calibrate button and then very carefully touch the center of each X as it appears on the screen. When the calibration is complete you can press TEST to try the new calibration settings. The calibration has a 10 seconds time-out which will cancel the calibration if you do not touch the screen or take too long.

Figure 5-3 UPDD Touchscreen Calibration Tab

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The following issues normally only show up when a hard drive is replaced, but also point out some of the changes made to the OS (Operating System) at the factory for the local GUI computer. The 2 major issues to be resolved when replacing a hard drive are:

a. Bypassing CTRL-ALT-DEL - Since most Local GUI computers do not have a keyboard connected, the CTRL-ALT-DEL requirement at the Windows® logon must be bypassed. The procedure to bypass this is different in Windows NT than it is in Windows 2000 and is not required in Windows 95. b. Setting the Local GUI computer to logon without a password - To allow the Local GUI computer to automatically logon without entering a password requires setting the password in Windows NT and un-checking some boxes in Windows 2000.

NOTE: Other miscellaneous issues will be discussed as part of the section for each operating system.

5.4.1 Installing Tweak UI

To bypass the CTRL-ALT-DEL requirement in Windows NT requires installing a program called “TweakUI”. This program is included on the Diamond or Sigma Software/Firmware Disk (CDROM and SuperDisk) in the root directory as shown here.

Doubleclick “tweakui.exe (shown at right).”This is a self- extracting file that will ask where to install the files. A Temp directory will work just fine. Four files will be extracted as shown below. Once the program is extracted, go to the chosen directory and right-click on tweakui.inf and select Install as shown below.

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Windows NT uses Tweak UI to bypass the CTRL-ALT-DEL requirement. Tweak UI is accessed by selecting Start > Settings > Control Panel > Tweak UI.

Once the program is open select the “Logon” tab as shown in Figure 5-4. First, Check the box

Next, For Username and Password enter:

Lastly, to finish this process the same password, “admin” must be set in the Windows User Properties to allow automatic logon when re-booting or starting Windows®. Proceed to "5.4.3 Setting the Windows NT Password" on page 5-6.

Figure 5-4 Tweak UI, CTRL-ALT-DEL Bypass

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Once the settings in Tweak UI are done, you need to make sure that the Windows® password is set correctly before rebooting. To open the User Properties window select Start > Administrative Tools (common) > User Manager.

This will open the window shown in Figure 5-5. Doubleclick Administrator to open the User Properties window shown in Figure 5-6.

Doubleclick here

Figure 5-5 User Manager Window

Type the password (admin) in both the password field and the Confirm Password field. Do not enter a Full Name. Be sure to check “Password Never Expires.” Press OK.

Figure 5-6 Enter User Password (admin)

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To speed up the boot up process it may be necessary to set the Startup time delay in the System Properties window. To access the System Properties select START > Settings > Control Panel > System. This will open the window in Figure 5-7. Select the Startup/Shutdown tab.

Set the System Startup to “Show List for 3 seconds.” This affects the time delay during boot up where the screen says:

“Seconds until highlighted choice will be started automatically.”

The default time delay is 30 seconds.

Set to 3 seconds

Figure 5-7 NT System Properties

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To bypass the CTRL-ALT-DEL requirement in Windows 2000 select Start > Settings > Control Panel > Users and Passwords. This will open the window shown in Figure 5-8. Select the Advanced Tab as shown. Uncheck the box “Require users to press Ctrl- Alt-Del before logging on.” This will allow the local GUI computer to logon without a keyboard. A password is also not normally required for logon to the local GUI computer. To bypass the password, see "5.4.6 Windows 2000, Bypassing Password Requirement" on page 5-9.

Make sure this box is unchecked

Figure 5-8 Users and Passwords, Windows 2000

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To allow the local GUI computer to logon without a User ID or Password select Start > Settings > Control Panel > Users and Passwords. This will open the window shown in Figure 5-9. Select the Users tab as shown. Uncheck the box “Users must enter a user name and password to use this computer.”

Make sure this box is unchecked

Figure 5-9 Windows 2000, Users and Passwords

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This only applies to Windows NT. If the TCP/IP Protocols have been loaded and “Use DHCP” is active, but the computer is not connected to a DHCP server, the error message shown in Figure 5-10 will appear. However, it could take 2-5 minutes before it shows up. Meanwhile the computer appears sluggish or even appears to lock up. When the message appears click Yes to continue.

Figure 5-10 DHCP Error Message

To disable the DHCP function in Windows NT select Start > Settings > Control Panel > Network. This will open the window shown in Figure 5-11. Select TCP/IP Protocol and then select Remove and press OK. Re-boot the computer to finish.

Then select Select TCP/IP Protocol Remove

Figure 5-11 Network Protocols Windows NT

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