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Monday, May 17, 2021 – Central Time Monday, May 17, 2021 – Central Time 9:00am10:30am: TAHC Welcome & Keynote Session 1.50 CE Home Care & Hospice Update 2021: A Key Year for Health Care at Home, Bill Dombi, Esq., President, National Association of Home Care and Hospice (NAHC) *Sponsored by MatrixCare Where is Congress and the new Administration headed after a tumultuous pandemic-focused year in 2020? Health care at home stood out in 2020, responding to the pressures and chaos of Covid-19 with remarkable drive, innovation, and commitment to caring for both a new virus-infected patient population as well as the usual 12 million patient census. Technologies emerged as a crucial tool in efficient, high quality care at home. Increased collaboration and integration with hospitals, physicians, nursing homes, and others highlighted the greater awareness of home care and hospice capabilities. These experiences have created a foundation for Congress and the Administration to build on through expanded support for health care at home. This program presents the up-to-the-minute state of affairs in Washington, including the “business as usual” elements of Medicare, Medicaid, and health policy. 10:30am-11:00am: Network/Visit Exhibitors Concurrent Sessions from 11:00am -12:00pm Home Health: RAP changes – Are you surviving?, Melinda A. Gaboury, COS-C, President, Healthcare Provider Solutions, Inc. 1.00 CE The most significant change agencies will experience in beginning the new year is the new timely submission requirements for the Requests for Anticipated Payment (RAPs) and the eventual introduction of the Notice of Admission (NOA). RAPs will have no associated reimbursement in 2021 but will carry a monetary penalty if not filed timely. Are agencies truly prepared? Can you billers key in DDE to avoid penalties? HPS is here to help! Melinda will outline full RAP requirements for 2021, detail operation processes for being effective with RAP submissions & define Notice of Admission (NOA). Also this session includes the following 1. Detail order and visit requirements for filing RAP; 2. Analyze the penalty calculation for untimely RAPs; 3. Review success of agencies in the initial weeks of RAP penalty; 4. Review updates and frequently asked questions from Medicare MACs; 5. Outline requirements for filing a NOA & 6. Detail the timing parameter. Hospice: Culture, Ethics, & Health Care, Annette Mendola, PhD, HEC-C, Director of Clinical Ethics Associate Professor, Department of Medicine, The University of Tennessee Medical Center 1.00 CE It is well-established that respect for and responsiveness to diverse cultures are essential for good patient care. Illness and injury are not simply biomedical phenomena; they affect every dimension of a person’s being. They threaten to disrupt a person’s independence, financial situation, relationships, living situation – in short, the things that matter. Cultural factors contribute to beliefs, practices, habits, and values related to health care in general and end of life care in particular. This session focuses on how to approach encounters as intercultural events but does not include a survey of information on different cultural beliefs about end of life care. PSSA: Effective Selling During Covid Era…and Beyond, Gregg Mazza, Founder/CEO, Home Care Breakthrough Solutions This presentation covers the keys to creating a sales system in your business. One that drives results and is proven effective in the Covid era where face to face selling is limited…but the same methodology will work when things open back up again. We will share the system and the tactics for how to drive more effective referral results, even if you cannot get them in person. MGMT: Come See Me in My Office: Communication Skills for Supervisors and Managers, Judy Bookman, MA, LCSW, CEO, Judy Bookman Workplace Behavior Consulting 1.00 CE The most important relationship in the workplace is between an employee and his or her immediate supervisor. This series gives people at various levels of leadership information about building employee relationships that will increase employee engagement and workplace harmony, while improving employee morale, productivity, and job satisfaction. Through a series of exercises, role plays, and group discussions, leaders can improve their skills in building positive relationships with employees and in handling difficult situations and performance problems. 12:00pm-1:00pm: Lunch Break/Visit Exhibitors Concurrent Sessions from 1:00pm-2:00pm Home Health: PDGM – Revenue Cycle Management Changes!, Melinda A. Gaboury, COS-C, President, Healthcare Provider Solutions, Inc. 1.00 CE *Sponsored by Vivify Health The most significant change in Homecare Reimbursement in 20 years went into effect January 2020. The Patient Driven Groupings Model PDGM is complicated, confusing, and overwhelming. CMS has provided some data on the revenue impacts and new PDGM components, but there is more to be considered. Revenue Cycle, from beginning to end, will require changes to adapt. Preparing now is essential in being prepared for the PDGM onslaught. This session includes the following 1. Outline how agencies will need to consider process changes in their revenue cycle as a result of PDGM; 2. Provide a Checklist RAP & Final billing and details of both; 3. Outline potential strategies for process revisions and adjustments to achieve a successful revenue cycle transition under PDGM & 4. Outline billing process changes required by PDGM. Monday, May 17, 2021 – Central Time Concurrent Sessions from 1:00pm-2:00pm Home Health & Hospice: Danger vs. Safety and "Dignity of Risk", Annette Mendola, PhD, HEC-C, Director of Clinical Ethics Associate Professor, Department of Medicine The University of Tennessee Medical Center 1.00 CE Patient safety is a core value in health care. However, taking risks is an essential feature of being human, and weighing which risks one is willing to take is a fundamentally important exercise in personal autonomy. These two values – the duty of care and the dignity of risk – must be practiced in balance in order to properly care of patients and their families. This session explores the importance of dignity of risk and ways to weigh it against the duties of care and safety. PSSA: 2021 Hot Topics! What You Need to Know!, Angelo Spinola, Esq., Attorney and Shareholder, Polsinelli In this session attorney Angelo Spinola will walk agencies through the most significant legal trends impacting the home care industry for 2021 and into 2022. Angelo will discuss hot button issues related to COVID-19 vaccination policies, the increased desire for live-in caregivers due to the pandemic, including how to provide live-in service compliantly, latest litigation trends and best practices to keep your agency from becoming a casualty, and other hot topics. There will also be time for Ask the Attorney questions at the end of the session! MGMT: Effectively Managing Employees with Problems, Judy Bookman, MA, LCSW, CEO, Judy Bookman Workplace Behavior Consulting 1.00 CE At some time, most employees will have some work-related or personal problems that will affect their attitudes, behaviors, and attention when they are at work. These can vary from attendance issues, conflicts with coworkers, and lack of participation in job activities, to substance dependence, mental illness, and threats of violence. Often, supervisors and other leaders are at a loss about how to identify problems, whether to address issues or ignore them, if legal and/or disciplinary concerns may be present, and what the resources may be if outside assistance is needed. We will review some of the more common employee-related situations and discuss what roles and actions employers need to consider when our employees have problems that come to work with them. 2:00pm – 2:30pm: EXHIBITOR FUN – DON’T MISS OUT! *Sponsored by Medline & Amerigroup Tuesday, May 18, 2021 – Central Time 9:00am-10:00am: Keynote Session: This is Us: At-Home Today and Tomorrow, Vicki Hoak, Executive Director, Home Care Association of America*Sponsored by Viventium Just like the Pearson family, home is the center of our lives, where we live, laugh, cry, love and recover! Hear about how home care has changed and will never be the same and what the future of bringing personal care into the homes of millions of Americans will look like from our owners’ perspective, frontline caregivers and our clients. 10:00am-10:30am: Network/Visit Exhibitors Concurrent Sessions from 10:30am -11:30am Home Health: OASIS Functional Items - Getting It Right the First Time, Cindy Krafft PT, MS, HCS-O, Owner / Founder, Kornetti & Krafft Health Care Solutions 1.00 CE The need to monitor for errors and deal with corrections related to OASIS consumes a significant number of organizational resources - both financial and clinical - that could be better focused on patient care. For more than 20 years, the functional assessment items have been a source of frustration for both clinicians and reviewers and with the direct impact on payment and outcomes, the back and forth needs to end. This session will address these items from a different perspective using a framework proven to reduce errors and decrease the stress level associated with them. Hospice: Medical Review in the Hospice Medicare Certified World, Melinda A. Gaboury, COS-C, President, Healthcare Provider Solutions, Inc. 1.00 CE This session will take agencies through the winding road of Medicare scrutiny. While billing the Medicare benefit and getting paid relatively easy, there is always a risk of things being reviewed at some point and what can you do to avoid denials. Participants will be able to define the levels of Medical Review that are currently active: including, UPIC, SMRC, MAC ADR, and RAC. The session will review how to respond to any level of medical review that may occur. This session will also discuss PEPPER reports and other data analysis that agencies will need to review to ensure that their risk from medical review is limited.
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