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WELCOME

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LOVETT HUMBLE BEGINNINGS

When I first visited back in 2000 to play a tennis match, I had no idea that day would be the beginning of a totally new and magnificent chapter in my life.

I’ve always enjoyed Bournemouth and appreciated With the assistance of lenders, I bought as many its fun and enticing combination of nature, properties as I could before prices started to rise. stunning coastlines, sport and entertainment, but This was my strategy. At one point, I had a total I hadn’t fully understood it or even thought of it as portfolio of 497 properties in Bournemouth and the perfect place to live and work. wider . It became abundantly clear I needed 1.0 I was about to have my eyes opened to whole new an office and a team to manage the rapidly way of life, one that I quickly came to realise could growing portfolio, so the first Lovett International only really exist in Bournemouth. Let me explain. office was opened on the 13th February 2002 at 716 Christchurch Road, Boscombe. I was buying, Later that day in the warmth of the tennis redeveloping then renting or selling properties at clubhouse, I happened to glance to one side as a very quick rate; even the office space we were I was waiting for a drink and spotted a copy of in had been redeveloped and extended to provide the local property paper. I was casually leafing four apartments above. My passion for finding through it out of a general interest, not hoping and maximising the value of so many properties to find anything in particular. But then to my started to get a lot of attention and soon I was amazement, I found an apartment for sale for just asked to manage many friends’ and colleagues’ £8,000. £8,000! It sounded too good to be true properties, as well as providing invaluable advice of course, so I read on. The property was located to other prospective investors and landlords. in a popular residential road close to the town centre and railway station. There were no obvious Over the last 16 years, Lovetts has grown faults in terms of its condition or location, and for substantially. With 5 offices that cover the entire £8,000 I was expecting to find something I didn’t BH postcode of Dorset/Hampshire, Lovetts is like! So, I called the enquiry number on the article. a thriving business with a fantastic mission, It was being sold so cheaply because the owner vision and team. All of our Sales Managers have had passed away and the family were hoping for been personally head-hunted with many years’ a quick sale. In spite of the sad circumstances experience, and all initially work as my shadow for the family and previous owner, this was an for a minimum of three months before liaising undeniable opportunity for me. I immediately with our customers. It is important to me that my MAXIMILLIAN DE KMENT agreed to purchase the property, and thank company is represented by experienced and knowledgeable staff who provide the same level CEO LOVETT ESTATE goodness I did. It was a bargain, and turned out to & LETTING AGENT be the first of 60 property purchases that year. of customer service that I would expect.

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AWARD WINNERS

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LOCAL LEADERS

Lovett Estate Agents are proud of their award accolades. 2016 saw us take home Gold at the annual British Property Awards. Something we are very proud of. Over the years we have been fortunate enough to be named Best Southwest Small Agency and awarded Best Social Media at the Estate Agent of the Year Awards. We have staff that have been nominated for national awards and won in both negotiation 2.0 and management. BRITISH PROPERTY AWARDS 2016 – Gold Award (Estate Agent in South West) SOCIAL MEDIA ESTATE AGENCY OF THE YEAR 2014 – Bronze Award SOUTH WEST ESTATE AGENCY OF THE YEAR 2014 – Silver Award LETTINGS NEGOTIATOR OF THE YEAR 2013 – Bronze Award (Short-listed) LETTINGS MANAGER OF THE YEAR 2013 – Bronze Award (Short-listed) SOUTH WEST ESTATE AGENCY OF THE YEAR 2013 – Bronze Award (Short-listed)

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WHY CHOOSE US?

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GREAT MARKETING AT NO EXTRA 3.1 COST We take a great deal of pride in selling your home. We ensure that every property has maximum exposure to create more viewings and to get you the very best price.

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ONLINE MARKETING

We believe that everything we do starts with our customers. So, we conduct regular research and listen to your feedback to continually improve the service we provide. We don’t just advertise your property on our 3.2 own website and all of the largest estate agency portals to help you get the deal you’re looking for, we do so much more... Stand out from the crowd with our premium listings on both Rightmove and Zoopla. This creates 36% more property views, increasing your opportunity of attracting a buyer.

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QUALITY PROPERTY DETAILS

Our property details are printed by an 3.3 outside company to give high definition images and exceptional print quality. This professional design ensures all homes are presented at their very best.

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FLOOR PLANS

Our research told us that 37% of buyers wouldn’t enquire about a property without a floor plan. This was the second most important factor behind the number of pictures on property details. As a result, 3.4 we include coloured floor plans with the total floor area measurements on all of our property details.

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NARRATED VIDEO

A free narrated video tour is created for every home, highlighting all of the best features, making the property stand out from the rest and ensuring more viewings. This is an 3.5 exclusive service developed specifically for Lovett customers so that you can be assured that your home is marketed in a professional and personalised way. All those personal touches around your home will be captured and relayed easily to potential buyers.

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LOCAL MAGAZINES

Whilst many agents advertise solely on the internet, we believe a large proportion of buyers still search for property through newspapers and magazines. This is why your property will be advertised in the local printed 3.6 media. Our aim is to appeal to all purchasers, giving you access to more potential buyers.

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SOCIAL MEDIA

As a company we go to great lengths to get your property noticed. This includes being extremely active on social media channels such as Facebook, Twitter, YouTube and 3.7 Instagram. This allows us to engage with the right audiences 24 hours a day. We run a Property of the Week feature to showcase some of the best homes in the area, along with competitions, giveaways, community news and charity campaigns.

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OPEN HOUSE

Group viewings have been shown to garner better results than single viewings. By attracting multiple buyers to view your property at a designated time, a competitive atmosphere is created resulting in a fast and 3.8 effective way to sell your home. This method of selling is very successful, with properties often sold above asking price.

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Waveslider Photography TEAM LOVETT

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FEEDBACK & COMMUNICATION

We know what a stressful time moving home can be. Our aim is to ensure the process is as easy and stress-free as possible by communicating with you on a regular basis. We keep you updated with both the response from viewings and the general marketing. Selling the property is great, but we understand it’s only half of the job so we keep you updated once a sale has been agreed so you can formulate a realistic 4.0 moving date.

KNOWLEDGEABLE & EXPERIENCED TEAM

We have been successfully selling local property for over 16 years. All members of staff are trained to an industry-leading standard and take satisfaction in providing the best service in a friendly and professional manner.

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LOCAL COMMUNITY

We care about our community and like to support local clubs and schools across the whole area: • Kings Park Primary School 5.0 • Christchurch Table Tennis Centre • Parley Equestrian Centre • The Ringwood & Avon Valley Skittles League • Dorset Indoor Cricket League • The Wimborne Table Tennis League • Bournemouth Table Tennis League • Crofton Manor Equestrian Centre • Bournemouth Sports Table Tennis Club • Sunseeker Boat Show • Beach Polo Championships • Bournemouth Landlord Exhibition We also support various charities including: • Breast Cancer Awareness • Macmillan Cancer Support

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COMMUNITY

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LUXURY HOMES

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UNRIVALLED, OPULENT LIFESTYLE WITH SAXE COBURG

Based in , Lovett’s sister company Saxe Coburg specialises in luxury living, managing a variety of properties in the BH postcode area including many executive homes. 6.0 Looking to make your lifestyle more luxurious? Saxe Coburg’s luxury lifestyle specialists are here to advise and assist.

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STEP BY STEP GUIDE

Selling property can be far less stressful when you understand the process.

1. ACCURATE VALUATION Our aim is simple: To sell your property at the best possible price in the shortest possible timeframe providing the highest level of customer service. Our valuers have unrivalled knowledge of the 7.0 local area and are able to provide an expert valuation. 2. SELECTING AN ESTATE AGENT Recent research showed 75% of sellers do not simply base their choice of estate agent on price, but also consider their reputation, presentation and location of the office, marketing presence, innovative marketing techniques, professional awards and quality of service. We’re proud to be able to offer you a full, expert property service. 3. CHOOSING A SOLICITOR A successful and hassle free sale can be aided by employing an efficient legal company. Instructing them at an early stage to collate paperwork can also speed up the transaction. We understand that selling a house can be daunting and we aim to support you with as many of the moving parts as we can, so we can offer recommendations for law firms if required.

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SALES PROGRESS

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4. PRESENTING YOUR PROPERTY 7. RECEIVING AN OFFER First impressions count, so making your home clean and tidy We work alongside you at every step of the selling process. for viewers is crucial. It’s not just important for the viewing As soon as an offer is received we notify you both verbally themselves. A clean and tidy home means better photographs and in writing. We confirm the buyer’s finances and ability to are taken, leading to more viewings booked and possibly proceed, so you can make an informed decision on whether getting a higher offer. We guide you through ways to present or not to accept. your property in its best light. 8. OFFER AGREED 5. MARKETING YOUR PROPERTY Once an offer is accepted, we confirm the sale price and any Lovetts place your property on every major property portal conditions then write to all parties (owners, buyers and their including Rightmove and advertise in local, leading property solicitors) so that the conveyancing procedure can start. We publications. Your property will appear in our prominent communicate and advise you throughout this process, so you window displays and also be sent via email to our extensive are always informed and can work towards a moving date. database of buyers, so you can sure it is gaining as much visibility as possible. 9. EXCHANGE OF CONTRACTS We oversee this stage with the solicitors, so that both parties 6. ACCOMPANIED VIEWINGS make the transaction legally binding and the buyer (generally) We understand the importance of ongoing communication pays their non-refundable deposit. and transparency throughout the viewing process. This is why a member of the Lovett team accompanies every viewing on 10. COMPLETION your property and reports back to you within 24 hours. Congratulations! The property is now sold. We confirm with your solicitor that the remainder of the money has been transferred from the buyer, then we release the keys.

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LETTINGS

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WE CARE FOR YOUR HOME SO YOU DON’T HAVE TO

We understand the risks faced when renting out your property. Our service is designed to give you complete peace of mind. 8.0 COMPETITIVE COST Unlike other agents, we offer all of our Landlords NO SET UP FEES, only charging the monthly management fee + VAT from day one. The tenancy agreement, deposit protection, inventory, inspections and renewals are all included. MAINTENANCE We have our own in-house property maintenance team on call 6 days a week, to alleviate the stress from you and keep costs to a minimum when the unexpected occurs. However, the choice is yours. We give you the flexibility to use your preferred contractors if you wish. INVENTORY Property inventories can be time-consuming and troublesome. Our own dedicated inventory clerk will expertly detail every aspect of your property, no matter what the size.

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FULL REFERENCING INSPECTIONS It’s important to us that the right person is living in your property. We We like to keep an eye on things for you. Your property will be offer a thorough credit and reference check service, highlighting any inspected 6 weeks after your tenant moves in and every 3 to 6 adverse information and the credit history of the Tenant. months thereafter, depending on your preference. EXTENSIVE MARKETING ACCOMPANIED VIEWINGS We offer the best possible coverage of your property. It will be seen All applicant viewings are conducted by a member of our team. We on our professional website, all internet property portals including ensure all of the property’s special features are presented in the Rightmove and Zoopla, Bournemouth Daily Echo and other local best possible light. publications. Our catchy radio advertising is also bound to get your property noticed, fast. CHECK IN AND CHECK OUT Moving is stressful for everyone. We make sure that the tenant FAST, FRIENDLY AND PERSONAL is moved in, on time, with the tenancy agreement and inventory SERVICE explained and signed, taking the stress away from you. When the tenant vacates, we step back in to ensure everything is in order. Our goal is to rent your home as quickly as possible at the highest possible price. We understand that for your clients, communication is key and we keep you informed throughout the rental process and beyond.

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OFFICES

BOURNEMOUTH BOSCOMBE CHRISTCHURCH SAXE COBURG

455 Christchurch Rd, 716 Christchurch Rd, 4-6 High St, 24 Haven Rd, Canford Cliffs, 95 Maguire Drive, Bournemouth BH1 4AD Bournemouth BH7 6BZ Christchurch BH23 1AY BH13 7LP Surrey TW10 7XZ [email protected] [email protected] [email protected] [email protected] [email protected]

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