Taxi Wait Time Report Transport for London
Total Page:16
File Type:pdf, Size:1020Kb
Taxi Wait Time Report Transport for London Report Our ref: 228696 01 November 2016 Client ref: Taxi Wait Time Report Transport for London Report Our ref: 228696 01 November 2016 Client ref: Prepared by: Prepared for: Steer Davies Gleave Transport for London 28-32 Upper Ground 230 Blackfriars Road London SE1 9PD London SE1 8NW +44 20 7910 5000 www.steerdaviesgleave.com Steer Davies Gleave has prepared this material for Transport for London. This material may only be used within the context and scope for which Steer Davies Gleave has prepared it and may not be relied upon in part or whole by any third party or be used for any other purpose. Any person choosing to use any part of this material without the express and written permission of Steer Davies Gleave shall be deemed to confirm their agreement to indemnify Steer Davies Gleave for all loss or damage resulting therefrom. Steer Davies Gleave has prepared this material using professional practices and procedures using information available to it at the time and as such any new information could alter the validity of the results and conclusions made. Contents Executive summary ....................................................................................................................... i Summary of key findings ............................................................................................................... i 1 Method .............................................................................................................................. 1 Introduction .................................................................................................................................. 1 Scope ............................................................................................................................................ 1 Enumerators’ tasks ....................................................................................................................... 1 Shifts ............................................................................................................................................. 2 Definitions ..................................................................................................................................... 3 2 Passengers at ranks ............................................................................................................ 4 Introduction .................................................................................................................................. 4 Passenger wait time...................................................................................................................... 4 Passenger group size .................................................................................................................... 8 Number of passengers in queue ................................................................................................. 12 Luggage ....................................................................................................................................... 16 3 Taxis at ranks ................................................................................................................... 20 Introduction ................................................................................................................................ 20 Taxis leaving the rank without a hire .......................................................................................... 20 Taxi wait time ............................................................................................................................. 23 4 At rank supply and demand comparison ........................................................................... 27 Introduction ................................................................................................................................ 27 Comparison of passenger and taxi wait times............................................................................ 27 5 On street wait time .......................................................................................................... 31 Introduction ................................................................................................................................ 31 On street wait times by time band ............................................................................................. 32 On street wait times by location ................................................................................................ 35 November 2016 Figures Figure 1.1: Map showing the division of London into sectors ...................................................... 2 Figure 2.1: Mean passenger wait time (minutes:seconds) by hour ............................................. 4 Figure 2.2: Mean passenger wait time (minutes:seconds) by time period / day ......................... 5 Figure 2.3: Mean passenger wait time (minutes:seconds) by location (sector) .......................... 6 Figure 2.4: Mean passenger wait time (minutes:seconds) by type of rank ................................. 7 Figure 2.5: Mean number of passengers boarding each taxi by hour .......................................... 8 Figure 2.6: Mean number of passengers boarding by time period / day ..................................... 9 Figure 2.7: Mean number of passengers boarding by location .................................................. 10 Figure 2.8: Mean number of passengers boarding by rank type................................................ 11 Figure 2.9: Mean number of passengers in queue by time period ............................................ 12 Figure 2.10: Mean number of passengers in queue by time period / day ................................. 13 Figure 2.11: Mean number of passengers in queue by location ................................................ 14 Figure 2.12: Mean number of passengers in queue by rank type .............................................. 15 Figure 2.13: Proportion of trips where 1 or more pieces of luggage carried, by hour ............... 16 Figure 2.14: Proportion of trips where 1 or more pieces of luggage carried, by time period / day .............................................................................................................................................. 17 Figure 2.15: Proportion of trips where 1 or more pieces of luggage carried, by sector ............ 18 Figure 2.16: Proportion of trips where 1 or more pieces of luggage carried, by rank type ....... 19 Figure 3.1: Proportion of taxis leaving queue with light on by hour .......................................... 20 Figure 3.2: Proportion of taxis leaving queue with light on by time period / day...................... 21 Figure 3.3: Proportion of taxis leaving queue with light on by location .................................... 21 Figure 3.4: Proportion of taxis leaving queue with light on by rank type .................................. 22 Figure 3.5: Mean wait time (minutes:seconds) of taxis in queue by hour ................................. 23 Figure 3.6: Mean wait time (minutes:seconds) of taxis in queue by time period / day ............. 24 Figure 3.7: Mean wait time (minutes:seconds) of taxis in queue by location ............................ 25 Figure 3.8: Mean wait time (minutes:seconds) of taxis in queue by rank type ......................... 26 Figure 4.1: Mean wait time (minutes:seconds) of passengers and taxis in queue by hour ....... 28 Figure 4.2: Mean wait time (minutes:seconds) of passengers and taxis in queues by time period / day ................................................................................................................................ 28 Figure 4.3: Mean wait time (minutes:seconds) of passengers and taxis in queue by location .. 29 Figure 4.4: Mean wait time (minutes:seconds) of passengers and taxis in queue by rank type 30 Figure 5.1: Mean on street wait time (minutes:seconds) by daytime hour, sectors A&B ......... 32 November 2016 Figure 5.2: Mean on street wait time (minutes:seconds) by evening hour, sectors A&B .......... 33 Figure 5.3: Mean on street wait time (minutes:seconds) by daytime hour, sectors C-K ........... 34 Figure 5.4: Mean on street wait time (minutes:seconds) by evening hour, sectors C-K ........... 34 Figure 5.5: Mean on street wait time (minutes:seconds) by hour – sector A, central London .. 35 Figure 5.6: Mean on street wait time (minutes:seconds) by hour – sector B, inner London ..... 36 Figure 5.7: Mean on street wait time (minutes:seconds) by hour – sector C, Enfield, Haringey and Waltham Forest ................................................................................................................... 37 Figure 5.8: Mean on street wait time (minutes:seconds) by hour – sector D, Barking and Dagenham, Havering, Newham and Redbridge ......................................................................... 38 Figure 5.9: Mean on street wait time (minutes:seconds) by hour – sector E, Bexley, Greenwich and Lewisham ............................................................................................................................. 39 Figure 5.10: Mean on street wait time (minutes:seconds) by hour – sector F, Bromley ........... 40 Figure 5.11: Mean on street wait time (minutes:seconds) by hour – sector G, Croydon .......... 41 Figure 5.12: Mean on street wait time (minutes:seconds) by hour – sector H, Merton and Sutton ........................................................................................................................................