City of Colonial Heights Emergency Operations Plan

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CITY OF COLONIAL HEIGHTS EMERGENCY OPERATIONS PLAN

Basic Plan Appendices Emergency Coordination Branch Incident Annex

City of Colonial Heights,

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Revised December, 2013

Table of Contents

Council Resolution ...... 5

Record of Changes...... 6

Local Emergency Planning Committee ...... 7

Hazard Analysis...... 8

Emergency Management Organization Chart...... 11

Acronyms and Definitions ...... 13

Definition List ...... 15

BASIC PLAN

I. Purpose and Assumptions...... 22

II. Situation...... 23

III. Concept of Operations...... 24

IV. Organization and Responsibilities...... 26

V. Plan Maintenance...... 29

VI. Exercise and Training ...... 29

VII. Authorities and References ...... 30

VIII. Matrix of Responsibilities...... 31

IX. Succession of Authority ...... 32

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X. Sample Declaration of Local Emergency ...... 32

EMERGENCY COORINDATION GUIDE

1. Law Enforcement Branch ...... 36

2. Fire & Rescue Services Branch...... 40

3. Social Services Branch ...... 45

4. Health & Medical Services Branch...... 49

5. Public Works Branch...... 53

6. Emergency Management Branch...... 57

SUPPORT FUNCTIONS

Animal Care and Control...... 63

Flooding ...... 70

Weather ...... 74

SUPPORT Annexes

Dam Safety...... 81

Disaster Recovery Plan ...... 88

Hazardous Materials Emergency Response Plan...... 102

Terrorism Incident/Law Enforcement and Investigation Incident Annex ...... 171

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City Council Resolution

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Record of Changes

Change Effective Description of Change Plan Section Initials Number Date 1 Complete Plan re-write All

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City of Colonial Heights

City of Colonial Heights Local Emergency Planning Committee Membership

Colonial Heights, Virginia

1. Lewis Archileti, Colonial Heights Information Systems 2. Joe Boisseau, Colonial Heights Fire Marshall 3. Bubby Bish, Citizen 4. Beverley Brandt, Colonial Heights Emergency Management 5. Morris Burke, American Red Cross 6. Wayne Covil, WTVR Channel 6 7. Tammie Cox, Chesterfield Colonial Heights Health District 8. C. Scott Davis, Mayor of the City of Colonial Heights 9. Kenny Harrell, Colonial Heights City School 10. Chuck Henley, Colonial Heights Public Works 11. Thomas L. Mattis, Colonial Heights City Manager 12. A.G. Moore, Colonial Heights Fire & EMS 13. James Moss, Chesterfield –Colonial Heights Health District 14. Rob Phillips, Virginia Department of Emergency Management 15. Brad Price, Citizen Ham Radio 16. Robert Ruxer, Colonial Heights Police Department 17. David Salot, Colonial Heights Fire & EMS 18. Jim Schillinger, American Red Cross 19. Bryan Small, Citizen 20. Chris Wagner, US Environmental Protection Agency 21. Gene Wills, Virginia Department of Emergency Management

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Hazard Analysis

INSTRUCTIONS FOR HAZARDS ANALYSIS SUMMARY TABLE/SCORE

Each of the four criteria identified for describing and assessing potential hazards is to be assigned a descriptive term and number as follows: Low - 1- 2 Medium - 3-4 High - 5 The criteria for each hazard is assigned one of the five ratings above and then totaled to determine a "score." All listed situations refer to major disasters causing loss of life, human suffering, and property damage. Day-to-day emergencies or accidents that are routinely responded to by local emergency organizations are not included.

1. The HISTORY rating is derived by the number of occurrences of the type of disaster under study over the past 25 years. If it has not occurred and if conditions have not changed to increase the hazard, the rating is "low"; once in 25 years - "medium"; and two or more times - "high."

2. Estimates of VULNERABILITY can be derived by comparing the area at risk to the population and property density. For example, thinly populated rural jurisdictions near nuclear power plants are considered less "vulnerable" than more heavily populated urbanized ones.

3. The MAXIMUM THREAT is the greatest destruction that could occur for the disaster under study. For example, with a nuclear attack, jurisdictions within a high-risk or target area receive a "high" rating; those within 30-40 miles - "medium"; and other, more remote jurisdictions - "low."

4. The PROBABILITY of a disaster is a subjective judgment to be made primarily by local officials. The following guide may be used:

a. Chances per year greater than 1 in 10 - "high"

b. Chances per year between 1 in 10 and 1 in 1000 - "medium"

c. Chances per year less than 1 in 1000 - "low"

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HAZARDS ANALYSIS SUMMARY TABLE/SCORE

CITY OF COLONIAL HEIGHTS

MAXIMUM HISTORY VULNERABILITY THREAT PROBABILITY SCORE

Hazardous Materials 4 + 3 + 3 + 3 = 13

Windstorm/Tornado/ 5 + 4 + 4 + 4 = 17 Severe Thunderstorm

Flood, Major 4 + 2 + 2 + 2 = 10

Flash Flood 3 + 2 + 2 + 2 = 9

Winter Storm 4 + 2 + 2 + 2 = 10

Drought 3 + 2 + 2 + 2 = 9

Electric Power Outage 3 + 2 + 2 + 2 = 9

Fire/Explosion 2 + 2 + 2 + 2 = 8

Fuel Shortage, Major 2 + 2 + 2 + 2 = 8

Highway Accident 4 + 2 + 2 + 4 = 12

Hurricane/ 3 + 2 + 2 + 2 = 9 Tropical Storm

Pipeline Accident 2 + 3 + 2 + 2 = 9

Water Supply Shortage/ 3 + 2 + 2 + 2 = 9 Contamination

Railroad Disaster 1 + 2 + 2 + 4 = 9

Structural Collapse 5 + 2 + 2 + 2 = 11

Nuclear Power Plant 1 + 2 + 2 + 1 = 6 Accident

Airplane Crash 1 + 1 + 2 + 1 = 5

Dam Failure 1 + 1 + 1 + 2 = 5

Air Pollution 1 + 1 + 1 + 1 = 4

Civil Disturbance 2 + 1 + 1 + 1 = 5

Earthquake 1 + 1 + 1 + 1 = 4

Nuclear Attack 1 + 1 + 5 + 1 = 8

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Appendix A-Glossary of Acronyms

ARES: Amateur Radio Emergency Service ALS: Advanced Life Support CAP: Civil Air Patrol DOC: Department Operations Center DRC: Disaster Response Center EAS: Emergency Alert System EMAC : Emergency Management Assistance Compact EOC : Emergency Operations Center EOP: Emergency Operations Plan FAC: Family Assistance Center FOG : Field Operations Guide GIS : Geographic Information System HAZMAT: Hazardous Material HSPD-5: Homeland Security Presidential Directive-5 IAP: Incident Action Plan IC: Incident Commander ICP: Incident Command Post ICS: Incident Command System IC: Incident Command IFLOWS: Integrated Flood Observing and Warning System IMT: Incident Management Team JFO: Joint Field Office JIS: Joint Information System JIC : Joint Information Center LEPC: Local Emergency Planning Committee LNO: Liaison Officer MEDEVAC: Medical Evacuation MSDS: Material Safety Data Sheets

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NDMS: National Disaster Medical System NGO: Nongovernmental Organization NIMS: National Incident Management System NRF: National Response Framework POLREP: Pollution Report PIO: Public Information Officer PVO: Private Voluntary Organizations RACES: Radio Amateur Civil Emergency Services R&D: Research and Development RESTAT: Resources Status ROSS: Resource Ordering and Status System SARA: Superfund Amendments and Reauthorization Act SDO: Standards Development Organizations SITREP: Situation Report SO: Safety Officer SOP: Standard Operating Procedure UC: Unified Command USAR: Urban Search and Rescue VDEM: Virginia Department of Emergency Management VFDA: Virginia Funeral Directors Association, Inc.

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Appendix B-Definitions

Amateur Radio Emergency Services A public service organization of licensed amateur radio operators who have voluntarily registered their qualifications and equipment to provide emergency communications for public service events as needed.

American Red Cross An organization charged by statue and agreements with the responsibility of helping meet the human needs of disaster victims.

Command Section One of the five functional areas of the Incident Command System. The function of command is to direct, control, or order resources, including people and equipment, to the best possible advantage.

Command Post That location at which primary command functions are executed; usually co-located with the Incident Command Base. Also referred to as the Incident Command Post.

Comprehensive Resource Management Maximizes the use of available resources, consolidates like resources and reduces the communications load on the Incident Command Operation.

Coordination The process of systematically analyzing a situation, developing relevant information, and informing appropriate personnel of viable alternatives for selection of the most effective combination of available resources to meet specific objectives.

Declaration of Emergency The Governor may declare a state of emergency whenever the safety and welfare of the people of the state require the exercise of extreme emergency measures due to a threatened or actual disaster.

Decontamination The process of making people, objects, or areas safe by absorbing, destroying, neutralizing, making harmless, or removing the Hazardous Materials/HAZMAT.

Emergency/Disaster/Incident An event that demands a crisis response beyond the scope of any single line agency or service and that presents a threat to a community or larger area. An emergency is usually an event that can be controlled within the scope of local capabilities; a major emergency or disaster usually requires resources beyond what is available locally.

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Emergency Alert System A network of broadcast stations interconnecting facilities authorized by the Federal Communications Commission (FCC) to operate in a controlled manner to warn and inform the public of needed protective actions in the event of a disaster or emergency situation.

Emergency Operations Center A facility from which government directs and controls its emergency operations; where information about the status of the emergency situation is officially collected, assimilated, and reported on; where coordination among response agencies takes place; and from which outside assistance is officially requested.

Emergency Operations Plan A document which provides for a preplanned and coordinated response in the event of an emergency or disaster situation.

Emergency Management The preparation for and the carrying out of functions (other than functions for which military forces are primarily responsible) to prevent, minimize and repair injury and damage resulting from natural or manmade disasters. These functions include firefighting, police, medical and health, rescue, warning engineering, communications, evacuation, resource management, plant protection, restoration of public utility services and other functions related to preserving the public health, safety and welfare.

Emergency Support Function A function which agencies provide or coordinate certain resources in response to emergencies or disasters.

Exercise An activity designed to promote emergency preparedness; test or evaluate emergency operations plans, procedures, or facilities; train personnel in emergency response duties, and demonstrate operational capability. There are three specific types of exercises: tabletop, functional, and full scale.

Evacuation To remove citizens from the path of a threat to a disaster to another location that is safe.

Federal Disaster Assistance To aid disaster victims and/or state and local governments by federal agencies under provisions of the Booker T. Stafford Relief and Emergency Assistance Act of 1988 (PL93-288).

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National Response Framework A federal guidance to establish a process and structure for the systematic, coordinated, and effective delivery of federal assistance to address the consequences of any major disaster or emergency.

Geographic Information System A computer system capable of assembling, storing, manipulating, and displaying information geographically, i.e. – data identified according to their locations.

Hazardous Materials Substances or materials which may pose unreasonable risks to health, safety, property, or the environment when used, transported, stored or disposed of, which may include materials which are solid, liquid or gas. Hazardous materials may include toxic substances, flammable and ignitable materials, explosives, or corrosive materials and radioactive materials.

Hazardous Materials Emergency Response Plan The plan was developed in response to the requirements of Section 303 (a) of the Emergency Planning and Community Right-to-Know Act (Title III) of Superfund Amendments and Reauthorization Act of 1986. It is intended to be a tool for our community’s use in recognizing the risks of a hazardous materials release, in evaluating our preparedness for such an event, and in planning our response and recovery actions. This plan is found in the Incident Annex section of the City of Colonial Heights Emergency Operations Plan.

Incident Command System A model for disaster response that uses common terminology, modular organization, integrated communications, unified command structure, action planning, manageable span of control, pre- designed facilities and comprehensive resource management. In ICS there are five functional elements: Command, Operations, Logistics, Planning and Finance/Administration.

Incident Commander The individual responsible for the management of all incident operations

Initial Damage Assessment Report A report that provides information regarding overall damage to public and private property, thereby providing a basis for emergency declaration and/or disaster assistance.

Integrated Communications Plan This plan coordinates the use of available communications means and establishes frequency assignments for certain functions.

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Local Emergency The condition declared by City of Colonial Heights when, in its judgment, the threat or actual occurrence of a disaster is, or threatens to be, of sufficient severity and magnitude to warrant coordinated local government action to prevent, or alleviate loss of life, property damage, or hardship. Only the Governor, upon petition of the City of Colonial Heights, may declare a local emergency arising wholly or substantially out of a resource shortage when he deems the situation to be of sufficient magnitude to warrant coordinated local government action to prevent or alleviate the hardship or suffering threatened or caused thereby.

Local Emergency Planning Committee Appointed representatives of local government, private industry, business, environmental groups, and emergency response organizations responsible for ensuring that the hazardous materials planning requirements of the Superfund Amendments and Reauthorization Act of 1986 (SARA Title III) are complied with.

Mitigation Activities that actually eliminate or reduce the chance of occurrence or the effects of a disaster. Examples of mitigation measures include, but are not limited to, the development of zoning laws and land use ordinances, State building code provisions, regulations and licensing for handling and storage of hazardous materials, and the inspection and enforcement of such ordinances, codes and regulations

Mobile Crisis Unit A field response vehicle staffed and operated by mental health professionals specially trained in crisis intervention. The Mobile Crisis Unit is available to provide on-scene crisis intervention to incident victims and to follow up work with victims and formal Critical Incident Stress Debriefings for service providers after the incident has been brought under control.

Mutual Aid Agreement A written agreement between agencies and/or jurisdictions in which they agree to assist one another, upon request, by furnishing personnel and equipment in an emergency situation.

National Weather Service The federal agency, which provides localized weather information to the population, and during a weather-related emergency, to state and local emergency management officials.

Preparedness The development of plans to ensure the most effective, efficient response to a disaster or emergency. Preparedness activities are designed to help save lives and minimize damage by preparing people to respond appropriately when an emergency is imminent. Preparedness also includes establishing training, exercises and resources necessary to achieve readiness for all hazards, including Weapons of Mass Destruction incidents.

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Presidential Declaration A presidential declaration frees up various sources of assistance from the Federal government based on the nature of the request from the Governor.

Primary Agency While several City of Colonial Heights departments will be performing varied and critical tasks during a disaster, in most cases only one agency will be considered the ‘primary agency.’ The primary agency shall be responsible for detailed planning, testing, and evaluation of their respective emergency support function. The Coordinator of Emergency Management shall serve as the principle advisor to the City Manager (Director of Emergency Management) during the response and recovery phase. In addition, the Coordinator of Emergency Management must assure that essential operations of his/her agency will continue, unless otherwise directed by the City of Colonial Heights City Council.

Regional Information Coordination Center (EOC) The center facilitates communication and coordination among local, state, and federal government authorities to ensure an effective and timely response to regional emergencies and incidents, including coordination of decision-making regarding events such as closing, early release of employees, evacuation, transportation decisions, health response, etc.

Situation Report Forms which, when completed at the end of each day of the Emergency Operations Center functions, will provide the city officials with an official daily summary of the status of the emergency and the local emergency response. A copy should be submitted to the State EOC via fax or submitted through WebEOC.

Span of Control As defined in the Incident Command System, span of control is the number of subordinates one supervisor can manage effectively. Guidelines for the desirable span of control recommend three to seven persons. The optimal number of subordinates is five for one supervisor.

State of Emergency The condition declared by the Governor when, in his judgment, a threatened or actual disaster in any part of the State is of sufficient severity and magnitude to warrant disaster assistance by the State to supplement local efforts to prevent or alleviate loss of life and property damage.

Superfund Amendments and Reauthorization Act of 1986 Established Federal regulations for the handling of hazardous materials.

Unified Command Shared responsibility for overall incident management as a result of a multi-jurisdictional or multi- agency incident. In the event of conflicting priorities or goals, or where resources are scarce, there

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must be a clear line of authority for decision-making. Agencies contribute to unified command by determining overall goals and objectives, jointly planning for tactical activities, conducting integrated tactical operations and maximizing the use of all assigned resources.

Weapons of Mass Destruction Any explosive, incendiary, or poison gas, bomb, grenade, rocket having a propellant charge of more than 4 ounces, or a missile having an explosive incendiary charge of more than 0.25 ounces, or mine or device similar to the above; poison gas; weapon involving a disease organism; or weapon that is designed to release radiation or radioactivity at a level dangerous to human life. (Source: 18 USC 2332a as referenced in 18 USC 921).

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Basic Plan

Purpose

The purpose of this Basic Plan is to establish the legal and organizational basis for operations in the City of Colonial Heights in response to any type of disaster or large-scale emergency situation. It assigns broad responsibilities to City departments and support organizations for disaster mitigation, preparedness, response, and recovery. These responsibilities are generally extensions of normal, day-to-day functions involving the same personnel and material resources. A planned- for and coordinated response on the part of state and local officials in support of in-the-field emergency responders can save lives, protect property, and more quickly restore essential services. The foundation for this coordinated response is established through this plan; the City of Colonial Heights Emergency Operations Plan. Supporting plans for specific man-made and natural disasters set forth the concepts and procedures whereby the City can effectively apply available resources to ensure that casualties and property damage will be minimized and that essential services will be restored as soon as possible following such an emergency or disaster situation.

Assumptions

Emergencies of various types, size, intensity, and duration may occur within or near the jurisdictional boundaries of the City with or without warning. These emergencies can develop into disasters, which affect the safety, health, and welfare of the population and cause damage or destruction to private and public property.

The government of the City of Colonial Heights will use the National Incident Management System (NIMS) and the Incident Command Structure (ICS). Each department with assigned responsibilities in this plan will develop procedures to accomplish those responsibilities.

The Director and Coordinator of Emergency Management will update the Emergency Operations Plan annually. He/she will coordinate with each emergency resource organization and assure the development and maintenance of an appropriate emergency response capability. The plan will be reviewed and updated annually, as necessary. The plan will be readopted every four years.

• Day-to-day functions that do not contribute directly to the emergency operation may be suspended for the duration of any emergency. Efforts that would normally be required of those functions will be redirected to accomplish the emergency task by the agency concerned. • Incidents are typically managed at the lowest possible level of government. • The combined expertise and capabilities of government at all levels, the private sector, and nongovernmental organizations will be required to prevent, prepare for, respond to, and recover from disasters. • Citizens of the jurisdiction are encouraged to be independent for three days after the onset of a disaster. • Incidents will require the city to coordinate operations and/or resources and may: o Occur at any time with little or no warning;

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o Require significant information sharing across multiple jurisdictions and between the public and private sectors; o Involve single or multiple geographic areas; o Have significant impact and/or require resource coordination and/or assistance; o Span the spectrum of incident management to include prevention, preparedness, response, and recovery; o Involve multiple, highly varied hazards or threats on a local or regional scale; o Result in numerous casualties; fatalities; displaced persons; property loss; disruptions of normal life support systems, essential public services and basic infrastructure; and significant damage to the environment; o Attract a sizeable influx of independent, spontaneous volunteers and supplies; o Require short notice State and Federal asset coordination; o Require prolonged, sustained incident management operations and support activities.

Situation

The City of Colonial Heights is an independent city located on the Appomattox River in Central Virginia, south of Richmond. The City’s population in 2012 was 17,479 residents and a land area of 7.52 square miles. Based on a hazards analysis of the area, there are several primary hazards in the City of Colonial Heights. The City of Colonial Heights is vulnerable to a variety of hazards such as hazardous materials incidents; transportation accidents, both highway and rail; wind storms; tornadoes; gas pipeline accidents; power failures; resource shortages; environmental contamination; high density population in shopping areas; and flooding. To respond effectively to any emergency of a size or complexity beyond routine response systems, it is critical that all City of Colonial Heights public officials, departments and agencies, non-governmental emergency organizations and the public understand their roles and responsibilities. These non-routine responsibilities begin as the incident is recognized and response ensues, and become particularly important as command organizes beyond the initial reactive phase of first responders.

Virginia Emergency Services and Disaster Law of 2000 (Code of Virginia 44-146.3 to 44-146.29.2) as amended, require the City prepare and keep current an emergency operations plan. This plan should be officially adopted by the local governing body and promulgated by the chief administrative official.

The government of the City of Colonial Heights is responsible for maintaining an emergency plan and response capability to protect the lives and property of its citizens from the effects of both man-made and natural disasters. City government must continue to function throughout a disaster or emergency situation.

In the event of an emergency situation that exceeds local emergency response capabilities, outside assistance is available, either through local mutual aid agreements; or through Statewide Mutual Aid (SMA) and Emergency Management Assistance Compact through the State EOC; or nongovernmental organization (NGOs). A local emergency must be declared and local capacity must be exceeded or fully committed before requesting state and federal assistance.

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Concept of Operations

The Commonwealth of Virginia Emergency Services and Disaster Law; as amended provides that emergency services organizations and operations will be structured around existing constitutional government. The City of Colonial Heights’s organization for emergency operations consists of existing government departments and private emergency response organizations.

The Director of Emergency Management is the City Manager. The day-to-day activities of the emergency preparedness program have been delegated to the Coordinator, the Deputy Coordinator of Emergency Management and Emergency Manager. The Director, in conjunction with the Coordinator of Emergency Management, will direct and control emergency operations in time of emergency and issue directives to other agencies, services, and organizations concerning disaster preparedness and response. The City’s designated Public Information Officer will be responsible for emergency public information.

The Coordinator of Emergency Management, assisted by the Deputy Coordinator, Emergency Manager and department heads, will develop and maintain a primary Emergency Operations Center (EOC) from which to direct operations in time of emergency. The primary EOC is currently located at 100-B Highland Avenue. The alternate EOC is located in Fire Station 2, 215 Dunlop Farms Boulevard.

The city’s emergency operations center is organized and operates based on six branches. Though the EOC does not operate using emergency support functions each of the six branches have responsibilities based on and organized by emergency support functions. Each Branch Director coordinates the responsibilities identified in their designated branch and will maintain plans and procedures in order to be prepared to effectively accomplish their assigned responsibilities as outlined in the Basic Plan, Emergency Coordination Guides and annexes.

On-scene coordination of emergency response will be accomplished using the National Incident Management System and the Incident Command System, allowing local, state, and federal assets to be more readily incorporated into the incident framework.

The day-to-day activities of the emergency management program, for which the Coordinator, Deputy Coordinator of Emergency Management and Emergency Manager is responsible, include developing and maintaining an Emergency Operations Plan, maintaining the City EOC in a constant state of readiness, and other responsibilities as outlined in local and state regulations.

The Director of Emergency Management, with the consent of the City Council, is the constituted legal authority for approving Emergency Operations Plans and declaring a local state of emergency. The declaration of a local emergency activates the Emergency Operations Plan and authorizes the provision of aid and assistance thereunder. It should be declared when a coordinated response among several local agencies/organizations must be directed or when it becomes necessary to incur substantial financial obligations in order to protect the health and safety of persons and property or to provide assistance to the victims of a disaster.

The Director of Emergency Management or designee will determine the need to evacuate large areas and will issue orders for evacuation or other protective action as needed. The Police Department will implement evacuation and provide security for the evacuated area. In the event of

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a hazardous materials incident, the local Fire Chief or his representative on the scene should implement immediate protective action to include evacuation as appropriate. The Director of Emergency Management or designee will notify the Virginia Department of Emergency Management immediately upon declaration of a local emergency, and develop daily situation reports for local stakeholders and the State EOC as appropriate to the event. All disaster- related expenditures must be documented in order to be eligible for post-disaster reimbursement should a federal disaster be declared.

The Coordinator of Emergency Management, assisted by the Deputy Coordinator, will ensure compatibility between the City's Emergency Operations Plan and the plans and procedures of key facilities and private organizations within the City, as appropriate.

The City must be prepared to bear the initial impact of a disaster on its own. Help may not be immediately available from the state or federal government after a natural or human-caused disaster.

The Director of Emergency Management or designee, with support from designated local officials, will exercise direction and control from the EOC during disaster operations. The level of staffing of the EOC will be dependent on the type and scope of the event. The EOC will provide citywide strategic guidance along with logistical and administrative support to response personnel deployed to the event site(s). Available warning time will be used to implement increased readiness measures which will ensure maximum protection of the population, property, and supplies from the effects of disasters.

The level of city EOC activation will depend on the nature and scope of the threat or event impacting the city and/or surrounding jurisdictions.

The city EOC Activations levels are:

Standby (Level 1) Is the lowest level of activation. Based on the situation Emergency Management (EM) personnel may be needed to staff the EOC. EM staff will monitor the situation and provide situational updates and notification to the City’s Emergency Management group as needed.

When the standby level is initiated EOC personnel should make needed preparations and be ready to report to and staff the EOC, if needed.

Partial Activation (Level 2) Occurs when the emergency situation requires a limited number of positions to be filled. Partial activation is used for smaller emergencies, the initial stages of an evolving or impending incident, or the later stages of a larger response prior to deactivation.

Full Activation (Level 3) Occurs when the emergency requires the participation of numerous departments and outside agencies and most or all EOC positions are filled, performing the full range of emergency service functions.

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The heads of operating agencies will develop and maintain detailed plans and standard operating procedures necessary for their departments to effectively accomplish their assigned tasks. Department and agency heads will identify sources from which emergency supplies, equipment, and transportation may be obtained promptly, when required. Accurate records of disaster-related expenditures will be maintained. See Financial Management Support Annex. In time of emergency, the heads of City offices, departments, and agencies will continue to be responsible for the protection and preservation of records essential for the continuity of government operations. Department and agency heads will establish lists of succession of key emergency personnel.

The Commonwealth of Virginia Emergency Operations Plan requires the submission of the following reports by local government in time of emergency.

• Situation Reports • Initial Damage Assessment Report • Request for Assistance Form

Support by military units may be requested through the State EOC. Military forces, when made available, will support and assist local forces and may receive from the Director of Emergency Management or designee, mission-type requests, to include objectives, priorities, and other information necessary to accomplish missions.

Emergency assistance may be made available from neighboring jurisdictions in accordance with mutual aid agreements. Emergency forces may be sent from the City of Colonial Heights to assist adjoining jurisdictions. Such assistance will be in accordance with existing mutual aid agreements or, in the absence of official agreements, directed by the Director of Emergency Management or designee when he/she determines that such assistance is necessary and feasible.

The City of Colonial Heights has a Citizens Emergency Response Team (CERT) to assist with emergency preparedness, response and recovery activities. In the City of Colonial Heights, CERT teams have responsibility to:

• Develop and maintain a listing of trained CERT volunteers; • Provide initial first-responder response to events as requested by the Director of Emergency Management or designee; and • Assist in additional emergency recovery activities as requested by the Director of Emergency Management or in his absence, the Coordinator of Emergency Management. • Assist with damage assessment as requested by the Director of Emergency Management or in his absence, the Coordinator of Emergency Management.

Organization and Assignment of Responsibilities

A. This plan organizes operations base on city departments and is not organized by emergency support functions (ESF). Colonial Heights does not have the personnel to effectively manage under the ESF system. This plan does recognize the importance of ESFs and their use by other local governments, the Commonwealth of Virginia and the Federal Government. Each Branch within the EOC has identified responsibilities for each

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department within the city. Those responsibilities have been organized by their associated ESF. This will allow each Branch to easily communicate with surrounding EOCs and the Virginia EOC.

B. Strong partnerships with citizen groups and organizations provide support for incident management mitigation, preparedness, response, recovery activities.

The Citizen Corps brings these groups together and focuses efforts of individuals through education, training, and volunteer services to help make communities safer, stronger, and better prepared to address all-hazards incidents. The Citizens Corps works through a national network of state and local Citizen Corp Councils, which brings together leaders from law enforcement, fire, emergency medical, and other emergency management volunteer organizations, local elected officials, the private sector, and other community stakeholders.

The Citizen Corps Council implements the Community Emergency Response Teams (CERT), Medical Reserve Corps (MRC), Neighborhood Watch, Volunteers in Police Safety, and the affiliate programs and provide opportunities for special skills and interests. These programs develop targeted outreach for special needs groups and organize special projects and community events.

C. Nongovernmental organizations collaborate with first responders, governments at all levels, and other agencies and organizations providing relief services to sustain life, reduce physical and emotional distress, and promote recovery of disaster victims when assistance is not available from other sources.

D. Private sector organizations support emergency management by sharing information with the local government, identifying risks, performing vulnerability assessments, developing emergency response and business continuity plans, enhancing their overall readiness, implementing appropriate prevention and protection programs, and donating government purchases to assist in response and recovery activities.

Private sector organizations are encouraged to develop and maintain capabilities to respond and to manage a complete spectrum of incidents and emergencies. The City of Colonial Heights maintains ongoing interaction with the critical infrastructure and key resources and industries to provide coordination of mitigation, preparedness, responses and recovery activities. Private sector representatives should be included in planning and exercises.

E. The Commonwealth of Virginia Emergency Services and Disaster Law; as amended provides that emergency services organizations and operations be structured around existing constitutional government. The EOC is organized by six branches. Each branch has an identified Primary Department. The City maintains the following primary departments to deal with normal day-to-day emergencies. The following is a list of those Primary Departments with their general duties and assigned responsibilities.

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1. Emergency Management • Continuity of government • Direction and control of the city EOC • Emergency Public Information • Coordination with other local and the state EOC • Coordination of disaster assistance and recovery • Coordination of debris removal and damage assessment • Citizen Emergency Response Teams (CERT)

2. Fire Department-Fire/EMS • Fire prevention and suppression • Hazardous materials incident response and training • Emergency medical treatment • Communications • Radiological monitoring and decontamination

3. Health • Staff and set-up dispensing sites for mass vaccination or mass administration • Provide basic medical to persons in shelter • Provide health advisories on such issues as water safety, food or animal borne illness, communicable diseases. • Coordinate, facilitate, and provide applicable health guidance and preventative health • Assist with monitoring potable water safety • Coordinate with area hospitals

4. Police Department • Law enforcement • Initial alert and warning • Security of vital facilities and supplies • Traffic control • Evacuation and access control of threatened areas • Search and rescue

5. Public Works • Coordinate the maintenance and continued operation of utilities • Provide debris removal • Assist with assuring the continued supply of potable water • Assist with providing minimum essential sanitation services

6. Social Services • Provide personnel, equipment, supplies, and other resources to support in setting up and running of shelter facilities • Providing feeding for disaster victims and emergency worker in shelter facilities • Coordinate the provision of behavioral health services to persons in shelter • Assist with temporary housing for displaced citizens

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7. City Schools • Provide shelter centers for the reception and care of evacuees • Evacuation transportation

F. In the event of an actual or threatened large-scale emergency situation, the above organizations will be augmented by the following supporting departments and organization which have been assigned emergency duties in addition to their primary day-to-day functions. Those specific duties have been identified in the Emergency Coordination Guides and Annexes to this plan.

1. City Council 2. City Manager 3. City of Colonial Heights School System 4. City of Colonial Heights Health Department 5. Chesterfield-Colonial Heights Department of Social Services 6. American National Red Cross, City of Colonial Heights Chapter 7. Planning and Zoning 8. City Attorney 9. Parks and Recreation Plan Maintenance

The Director of Emergency Management, assisted by the Coordinator, Deputy Coordinator of Emergency Management and Emergency Manager, has overall responsibility for maintaining and updating this plan. It should be updated, revised based on lessons learned, and republished following an actual or threatened emergency situation. In the absence of such a situation, it should be updated annually, preferably after a training exercise or drill, as needed. The Coordinator will have the EOP readopted every four years. The Emergency Operations Center Support Annexes will be updated and reviewed by departments every four years in the same cycle of the EOP. A plan distribution list must be maintained. Responsible individuals and officials should recommend to the Director of Emergency Management or the Coordinator of Emergency Management appropriate improvements and changes based on experiences in emergencies, deficiencies identified through drills and exercises, and changes in government structure.

Exercises and Training

A. Trained and knowledgeable personnel are essential for the prompt and proper execution of the City of Colonial Heights Emergency Operations Plan and Support Annexes. The City of Colonial Heights will ensure that all response personnel have a thorough understanding of their assigned responsibilities in a disaster situation, as well as how their role and responsibilities interface with the other response components of the City of Colonial Heights Emergency Operations Plan through the Incident Command System (ICS). All personnel will be provided with the necessary ICS training to execute those responsibilities in an effective and responsible manner.

B. The Emergency Management Coordinator, Deputy Coordinator, Director and Emergency Manager are responsible for the development, administration, and maintenance of a

City of Colonial Heights Emergency Operations Plan - 29 -

comprehensive training and exercise program tailored to the needs of the City of Colonial Heights. This program will be comprised of a general core, functionally specific, as well as on-going refresher training programs designed to attain and sustain an acceptable level of emergency preparedness for the City of Colonial Heights.

C. Training will be based on federal and state guidance. All training and exercises conducted in the City of Colonial Heights will be documented. Training needs will be identified and records maintained for all personnel assigned emergency response duties in a disaster.

D. The Deputy Coordinator of Emergency Management will facilitate the development of an annual exercise. These exercises will be designed not only to test the City of Colonial Heights Emergency Operations Plan and sub plans, but also to train all appropriate officials, emergency response personnel, City employees, and improve the overall emergency response organization and capability of the City of Colonial Heights. Quasi-public and volunteer groups and/or agencies will be encouraged to participate. Deficiencies identified by the exercise will be addressed immediately.

Authorities

The organizational and operational concepts set forth in the plan are promulgated under the following authorities:

A. Federal

1. The Robert T. Stafford Disaster Relief and Emergency Assistance Act, Public Law 93- 288, as amended.

2. Emergency Management and Assistance, Code of Federal Regulations, Title 44.

B. State

1. Commonwealth of Virginia Emergency Services and Disaster Law, as amended.

2. The Commonwealth of Virginia Emergency Operations Plan, as amended. References

A. The National Response Framework, Department of Homeland Security, January 2008.

B. Comprehensive Preparedness Guide 101, Version 2.0, Federal Emergency Management Agency, November 2010.

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Attachment 1

MATRIX OF RESPONSIBILITIES

Schools Public Works Public Social Services Fire Department Police Department Health Department Planning and Zoning American Cross Red City Manager's Office Parks and Recreation Finance & Purchasing Economic Development EmergencyCommunications Center

Emergency Management P Branch S S S S

Public Works Branch S P S

Law Enforcement Branch P S S

P Fire Branch S

Social Services Branch S S P S S

Health Branch S P

P= Primary S=Secondary

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Attachment 2

SUCCESSION OF AUTHORITY

Continuity of emergency operations is critical to the successful execution of emergency operations. Therefore, the following lines of succession are specified in anticipation of any contingency which might result in the unavailability of the ranking member of the administrative hierarchy. The decision-making authority for each organization or service function is listed below by position in decreasing order.

Organization/Service Function Authority in Line of Succession

Direction and Control 1. City Manager, Director 2. Fire Chief, Deputy Coordinator 3 Deputy Fire Chief, Deputy Coordinator

Emergency Public Information 1. Director of Emergency Management 2. Coordinator of Emergency Management 3. Deputy Director of Emergency Management 4. Fire Marshall 5. Police Captain

Police Department 1. Police Chief 2. Captain 3. Lieutenant

Fire Department 1. Chief 2. Deputy Fire Chief 3. Battalion Chief

Sheriff's Office 1. Sheriff 2. Chief Deputy 3. Lieutenant

School System 1. Superintendent 2. Assistant Superintendent 3. Director of Curriculum and Instruction

Public Works 1. City Engineer 2. Assistant Director of Engineering 3. Superintendent of Public Works

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Health Department 1. Health Director 2. Health Department Nurse 3. City Health Official

Social Services 1. Director 2. Chief of Services

Economic Development and Planning 1. Director of Planning and Rezoning 2. Building Official

City Attorney 1. City Attorney 2. Commonwealth’s Attorney

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Attachment 3

COLONIAL HEIGHTS RESOLUTION FOR THE DECLARATION OF A LOCAL EMERGENCY

AT A SPECIAL MEETING OF THE CITY COUNCIL OF THE CITY OF COLONIAL HEIGHTS, VIRGINIA, HELD AT , ON , , 20 ,

RESOLUTION - DECLARING A LOCAL EMERGENCY TO EXIST IN CITY OF COLONIAL HEIGHTS, VIRGINIA

WHEREAS, the City Council of the City of Colonial Heights, Virginia, does hereby find as follows:

1. That due to the occurrence of , the City of Colonial Heights is facing a condition of extreme peril to the lives, safety and property of the residents of the City of Colonial Heights;

2. That as a result of this extreme peril, the proclamation of the existence of an emergency is necessary to permit the full powers of government to deal effectively with this condition of peril.

NOW, THEREFORE, BE IT HEREBY PROCLAIMED by the City Council of the City of Colonial Heights, Virginia, that a local emergency now exists throughout the City of Colonial Heights; and

IT IS FURTHER PROCLAIMED AND ORDERED that during the existence of this emergency the powers, functions, and duties of the Director of Emergency Management and the Emergency Services organization and functions of the City of Colonial Heights shall be those prescribed by the laws of the Commonwealth of Virginia and the ordinances, resolutions, and approved plans of the City of Colonial Heights in order to mitigate the effects of said emergency.

In order to carry out the effect of this resolution, a sum of money, not to exceed $ , is hereby appropriated from the City's un-appropriated fund balance (from the Council's Special Account fund) to cover the reasonable operational costs of emergency services pending further report to this Council and such additional appropriations as shall be deemed necessary to cover the expected scope of this emergency.

Dated: ______City Council, City of Colonial Heights, VA

Attest:

Clerk of Council City of Colonial Heights, Commonwealth of Virginia

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Emergency Coordination Guide- Law Enforcement Branch

Primary Department

Police Department

Secondary Departments/Organizations Emergency Communications Center Sheriff’s Office Fire Department Emergency Management Information Systems City of Colonial Heights Attorney Volunteer Search and Rescue Groups

Purpose

The purpose of this coordination guide is to bring the responsibilities of Emergency Support Functions (ESF) #9 Search & Rescue, and #13 Public Safety and Security under one element within the Emergency Operations Center. The Chief of Police or his designee will coordinate the responsibilities identified in this guide.

Scope

This guide aligns the duties of the Law Enforcement Branch with the Emergency Support Functions comparable to the day-to-day operations of the City agencies listed. Though this guide is not organized by ESF the responsibilities identified are related back to their equivalent ESF. Law Enforcement will coordinate the responsibilities associated with ESF #9 and #13.

• ESF #9 responsibilities include locating, extricating, and providing on-site medical treatment to victims who are lost or trapped • ESF #13 responsibilities include maintaining law and order, providing for the security of critical facilities and supplies, and controlling access to evacuated areas or critical facilities

Concept of Operations

The Colonial Heights Police Departments’ responsibility is to maintain law and order, to provide public warning, to provide for the security of critical facilities and supplies, to provide a “safe scene” for the duration of a traffic disruptive incident, to affect the evacuation of threatened areas, to provide access control to evacuated areas and critical facilities, to assist with search and rescue operations, to provide care and control of animals and to assist with identification of the dead.

Disasters may cause conditions that vary widely in scope, urgency, and degree of devastation. Substantial numbers of persons could be in life threatening situations requiring prompt rescue and medical care. Rescue personnel will encounter extensive damage to buildings. Because the mortality rate dramatically increases beyond 72 hours, search and rescue must begin immediately.

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In an emergency/disaster, law enforcement/safety measures may be needed to protect life and property. Extra patrols/surveillance will be needed in evacuated areas to prevent looting and protect property. Providing for the security of critical facilities and supplies may also be necessary.

During an evacuation, traffic control personnel may be needed to ensure an orderly flow of traffic and proper parking at reception centers/shelters. The concentration of large numbers of people in shelters during an evacuation may necessitate police presence to maintain orderly conduct.

Responsibilities

The responsibilities of this annex have been organized based on the Emergency Support Function responsibilities identified in the National Response Framework. Each department’s responsibilities are organized based on those emergency support functions.

All agencies within the Law Enforcement Branch are responsible for maintaining records of all expenses related to their emergency functions.

“In the event of an emergency when there are crime victims involved as defined by §19.2-11.01 of the Code of Virginia the Colonial Heights Police Department will contact the Virginia Department of Virginia Criminal Justice Services(DCJS) and the Virginia Criminal Injuries Contact Fund(VCICF) to deploy. Both entities will serve as the lead for coordinating services and assistance to the victims.”

Criminal Injury Compensation Fund

Mary Vail Ware, Director, CICF Criminal Injuries Compensation Fund (CICF) Department Virginia Workers' Compensation Commission 1000 DMV Drive Richmond, VA 23220 CICF Toll Free: 1-800-552-4007 Phone: (804) 367-1018 Email: [email protected] 804-399-8966 (after hours) 800-552-4007 (normal business hours) 804-614-5567 (after hours)

Virginia Department of Criminal Justices Services Melissa Roberson Training and Critical Incident Response Coordinator 1100 Bank Street Richmond, VA 23219 (Link: http://www.dcjs.virginia.gov/research/reportemergency/) Phone: (804) 840-4276 Fax: (804) 786-3414

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Police Department

ESF#9-Search & Rescue • In conjunction with the Fire Department, coordinate the acquisition of personnel, supplies and administrative support necessary to conduct search and rescue operations; • Request further assistance from surrounding localities, the Virginia Department of Emergency Management, or federal authorities for additional search and rescue resources; and • Provide Representative to the EOC if necessary to assist with operations.

ESF #13-Public Safety & Security • Staff control points and roadblocks to expedite traffic to reception centers and prevent reentry of evacuated areas; • Provide security at critical facilities and supplies; • Provide traffic control, law enforcement and security at damaged city property; • Assist with evacuations and the coordination of needed equipment in support of this effort; • Assist with identification of dead, if required; • Develop mutual aid agreements with surrounding law enforcement jurisdiction; • Provide the Emergency Operations Center with frequent updates as to the status of law enforcement activities; and • To provide care and control of animals during a disaster (see Animal Care and Control Support Function). Sheriff’s Office

ESF #13-Public Safety & Security • Provide personnel, equipment, supplies and other resources necessary to assist in law enforcement activities; • Provide security at shelter facilities and donation centers; Fire Department

ESF#6-Search & Rescue • In conjunction with the Police Department, coordinate the acquisition of personnel, supplies and administrative support necessary to conduct search and rescue operations; and • Provide personnel, equipment, supplies and other resources necessary to assist in search and rescue activities.

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Emergency Coordination Guide- Fire & Rescue Services Branch

Primary Department

Fire Department

Secondary Department/Agency Emergency Communications Police Department

Purpose

The purpose of this coordination guide is to bring the responsibilities of Emergency Support Function (ESF) #2 Communications, #4 Firefighting and #10 Oil & Hazardous Materials under one element within the Emergency Operations Center. The Fire Chief or his designee will coordinate the responsibilities identified in this guide.

Scope

This guide aligns the duties of the Fire & Rescue Services Branch with the Emergency Support Functions comparable to the day-to-day operations of the city agencies listed. The Fire Department will coordinate the responsibilities associated with Emergency Support Functions #2, #4 and #10.

• ESF#2 responsibilities include accurately and efficiently collecting and dispatching information during an incident, and ensuring that the city has the ability to rapidly notify and warn the public; • ESF #4 provides fire, rescue and emergency medical services to ensure the safety of life and property within the city; • ESF #10 responds to and stabilizes hazardous materials incidents.

Concept of Operations

In a disaster, the fire department may be called upon to do much more than their typical response to fires and emergency medical calls. The fire department will assist with rescue and extrication of trapped persons, assess hazardous materials situations, and remove debris on primary roadways, evacuations, reconnaissance, and other duties as necessary.

Both fire stations are staffed twenty-four hours a day, seven days a week with career staffing and supplement by volunteer staffing. Mutual aid agreements exist with surrounding jurisdictions as well as through statewide mutual aid agreements. Fire and rescue personnel and equipment will be able to cope with most emergency situations without assistance or through the use of existing mutual aid agreements. When additional or specialized support is required, assistance can be obtained from neighboring localities, state and federal agencies, through the Emergency Communications Center or during activations the Emergency Operations.

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The Incident Command System will be implemented on an appropriate scale at the scene of every fire/rescue incident in the City. If fire or threat of fire is involved, the Battalion Chief or his/her designated representative will be the Incident Commander.

During the critical phases of an emergency/disaster, fire stations will be staffed continuously as conditions permit. Communications will be established with the Emergency Communications Center and the Emergency Operations Center.

The Colonial Heights Fire & EMS Department operates an emergency communications center. The Colonial Heights Emergency Communications Center (ECC) serves as the 911 center and the City Warning Point. The ECC is most often the first point of contact for the general public. The ECC will share information on disasters and emergencies in the city with the EOC and make appropriate notifications based on standard operating procedures. The ECC has the capability to access the Emergency Alert System to deliver warnings to the public. The Outbound Notification System is the primary method of communicating alert and warning messages to the public. However, use of all available forms of warning and notification may not provide sufficient warning to the general public and special needs population.

Amateur radio operators may provide emergency backup radio communications with other local EOCs and the Virginia EOC, should normal communications be disrupted. They may even provide communications for field operations.

The emergency communications are heavily dependent on the commercial telephone network. The City’s emergency communications may be adversely affected if commercial telephone service is interrupted. The City also operates several radio systems for City agency communications. These systems are heavily dependent upon the Capital Region Radio System that includes Henrico and Chesterfield Counties and the cities of Richmond and Colonial Heights communications infrastructure. In the event that the City’s radio systems are damaged, amateur radio and other non-governmental communications capabilities are available.

Hazardous materials emergencies could occur from any one of several sources including roadway and rail transportation, or fixed facility accidents, although the most probable occurrence is household hazardous materials. Hazardous materials emergencies may occur without warning, requiring immediate emergency response actions.

Colonial Heights participates in the Crater Regional Hazardous Materials Team. However, the Fire Department responds to the incident in the initial phase without assistance from outside the jurisdiction. This includes notification and warning of the public, evacuation or sheltering-in place, immediate first aid and isolation of the scene.

Evacuation or sheltering-in-place may be required to protect portions of the city. Victims of a hazardous materials incident may require unique or special medical treatment not typically available in the city. The release of hazardous materials may have short and/or long term health, environmental and economic effects depending upon the type of product. Depending upon the threat posed by the incident, protective measures initiated for the safety of the public could include sheltering-in-place, evacuation and/or isolation of the contaminated environment.

A facility involved in a hazardous materials incident will provide all information on a timely basis as required by SARA, Title III, and Section 304.

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Responsibilities

The responsibilities of this annex have been organized based on the Emergency Support Function responsibilities identified in the National Response Framework. Each department’s responsibilities are organized based on those emergency support functions.

The Fire & Rescue Services Branch is responsible for maintaining records of all expenses related to its emergency functions.

Emergency Communications Center

ESF #2 – Communications • Ensure the ability to provide continued service for dispatching calls for service; • Ensure communications lines and equipment essential to emergency services are maintained and operational; • Develop and maintain primary and alternate communications system for contact with local jurisdictions, state agencies, and private sector agencies required for mission support; and • Provide personnel to the EOC to assist with communications functions. Fire Department

ESF #4-Firefighting • Coordinate the prevention of, planning for and response to natural and human-caused fires; • Provide qualified personnel to staff the Fire Branch during EOC activations; • Assist with evacuation, communications, medical emergencies, warning and alerting, mutual aid agreements, and coordinate response operations with surrounding jurisdictions; • Coordinate and manage the use of fire service resources responding to emergencies; • In cooperation with the Law Enforcement Branch, assist with search & rescue operations; • Perform other emergency response duties as required; • Provide the Emergency Operations Center with frequent updates as to the status of fire suppression activities; and • Provide rescue and emergency medical services.

ESF#10-Oil & Hazardous Materials Response • Develop procedures aimed at minimizing the impact of an unplanned release of a hazardous material to protect life and property; • Conduct atmospheric monitoring and decontamination in the event of a radiological release from Surry Nuclear Power Plant; • Follow established procedures in responding to hazardous materials incidents; • Control hazardous materials; • Warn, shelter-in-place, or evacuate affected areas of the city as necessitated by the incident; • Provide the Emergency Operations Center with frequent updates as to the status of hazardous materials incidents; • Provide emergency medical services to victims of hazardous materials incidents; and • Coordinate resources for advanced medical treatment of patients exposed to hazardous materials if the medical needs of the patients are beyond the level of care available.

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Law Enforcement

ESF#9-Law Enforcement • Provide traffic control, law enforcement and security at damaged areas; and • Assist with evacuation and the coordination of needed equipment and support of this effect.

TAB A

MUTUAL AID FIRE SUPPRESSION AGREEMENT

The City of Colonial Heights has signed and participates in local, regional, and State mutual agreements. Fire suppression, investigations, emergency medical services, haz-mat and technical rescue are inclusive in these agreements. Current agreements include the following:

• Virginia Statewide Mutual Aid Agreement • Chesterfield County Mutual Aid Agreement • Chesterfield County/Colonial Heights Automatic Aid Agreement • City of Petersburg Mutual Aid Agreement • Fort Lee Fire & Rescue Mutual Aid Agreement • City of Hopewell Mutual Aid Agreement • Dinwiddie County Mutual Aid Agreement • Prince George County Mutual Aid Agreement

The above documents are on file with Colonial Heights Fire Administration, the Colonial Heights City Attorney, and the Colonial Heights Clerk of Council.

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Emergency Coordination Guide-Social Services Branch

Primary Department

Department of Social Services

Supporting Departments/Organizations

Colonial Heights City Schools Health Department Emergency Management Police Department Sheriff’s Office Recreation and Parks

Purpose

The purpose of this coordination guide is to bring the responsibilities of Emergency Support Function (ESF) #6 Mass Care and Human Services under one element within the Emergency Operations Center. The Director of Social Services or his/her designee will coordinate the responsibilities identified in this guide.

Scope

This guide aligns the duties of the Social Services Branch with the Emergency Support Functions comparable to the day-to-day operations of the primary and secondary City agencies identified in this guide. The Department of Social Services will coordinate the responsibilities associated with Emergency Support Function #6 Mass Care and Human Services.

• ESF #6 to receive and care for persons who have evacuated, either from a high risk area in anticipation of an emergency or in response to an actual emergency.

Concept of Operations

Some emergencies may necessitate evacuation of affected areas. Individuals and families may be deprived of normal means of obtaining food, clothing, shelter and medical needs. Family members may become separated and unable to locate each other. Individuals may develop serious physical or psychological problems requiring specialized medical services.

The responsibility for the provision of temporary emergency shelter and mass care for victims is the responsibility of the City government. Additionally, as a result of a major emergency/disaster affecting other jurisdictions within the Commonwealth of Virginia, the City may be requested to shelter evacuees.

Sheltering, feeding and emergency first aid activities may begin before, during, or after an emergency. Staging of these facilities may occur before the disaster when the emergency is anticipated.

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As a result of a disaster, citizens in affected areas may be without adequate food supplies. Every effort will be made to identify affected populations and supply them with adequate nutritional resources.

Animals will need to be adequately cared for during emergencies. The Police Department’s Animal Control Division is tasked with managing all aspects of animal care and control. These include establishing animal shelters; rescue and evacuation; health care, food and water, disposal, identification and reuniting pets with their owners, and protection of citizens from any dangers (illness or injuries) posed by animals.

Responsibilities

The responsibilities of this annex have been organized based on the Emergency Support Function responsibilities identified in the National Response Framework. Each department’s responsibilities are organized based on those emergency support functions.

The Social Services Branch is responsible for maintaining records of all expenses related to its emergency functions.

Department of Social Services

ESF #6 – Mass Care, Housing, & Human Services • Provide personnel, equipment, supplies, and other resources to support in setting up and running of shelter facilities; • Developing and implementing an effective safety program in regard to the daily operations of the facility; • Provide for the mass feeding of evacuees and relief workers at the shelter facilities; • Assist with the development and maintenance of a shelter operations plan; • Identify food assistance needs; • Work to obtain critical food supplies that are unavailable from existing inventories; • Through coordination with the Public Works and Emergency Management branches, arrange for transportation and distribution of food supplies to impacted areas; • Assist in coordinating the provision of mental health counseling and support services; • Submit reports to the EOC on shelter operations and status, feeding needs of affected populations, and requests for additional resources; and • Develop SOPs and train teams for management of shelters. Colonial Heights City Schools

ESF #6 – Mass Care, Housing, & Human Services • Coordinate with the Emergency Management Branch on the opening and closing of public schools; • Provide personnel, equipment, supplies and other resources needed to assist in shelter operations for victims of the affected emergency/disaster area; • Facilitate the opening of City schools as emergency shelter sites upon request by the Director of Emergency Management or his/her designee; • Provide personnel to assist in the mass feeding of evacuees; • Assist in the development and maintenance of a shelter operations plan.

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Health Department

ESF #6 – Mass Care, Housing, & Human Services • Provide personnel, supplies and other resources to assist in shelter operations for victims with special needs; • Ensure provision of emergency medical support at the shelter sites; and • Assist in the development and maintenance of a shelter operations plan. Police Department

ESF #6 – Mass Care, Housing, & Human Services • Rescue lost or stranded animals and transport to animal shelters; • Receive and care for animals at animal shelters, mobile animal trailers, or other designated reception areas; • Register, tag and maintain accurate records; and • Long-term shelter of unclaimed animals.

Note: Animal control and sheltering activities will be undertaken by the Police Department’s Animal Control Division.

Sheriff’s Office

ESF #6 – Mass Care, Housing, & Human Services • Provide security at shelter facilities. Recreation and Parks

ESF #6 – Mass Care, Housing, & Human Services • Assist Social Services will assist with shelter operations providing recreational support.

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Emergency Coordination Guide-Health & Medical Services Branch

Primary Department

Health Department

Supporting Departments/Organizations

Fire Department Police Department Social Services

Purpose

The purpose of this coordination guide is to bring the responsibilities of Emergency Support Function (ESF) #8 Health and Medical Services under one element within the Emergency Operations Center. The Director of Public Health or his/her designee will coordinate the responsibilities identified in this guide.

Scope

This guide aligns the duties of the Health & Medical Services Branch with the Emergency Support Functions comparable to the day-to-day operations of the primary and secondary City agencies identified in this guide. The Health Department will coordinate the responsibilities associated with Emergency Support Function #8.

• ESF #8 provides health and medical services to the residents of the city during and/or after an emergency situation.

Concept of Operations

Medical services are an essential element of emergency/disaster response. Situations with potential threat to health and safety of community require coordination of public health and medical response.

Many casualties requiring emergency transportation and medical care may occur as the result of an event. In addition to casualties from the event, persons receiving medical care prior to the emergency/disaster will continue to require medical treatment. The systems and facilities that provide medical services may be impaired or totally disrupted by the impact of an emergency/disaster.

In the aftermath of a major emergency/disaster, the public’s health can be jeopardized in many ways. A major emergency/disaster can disrupt or halt the public utilities, water supplies and wastewater treatment systems. Contaminants may enter water supply systems. Destruction or damage to homes, apartments, or other means of housing can dislocate people and require the

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establishment of mass care shelter facilities. Spoilage of food and medications can occur due to lack of power and quarantine or condemnation measures may become necessary to control the spread of disease.

Essential public health services, such as monitoring community health, communicable disease control, oversee of public food and water supplies information/education/ guidance to the general public, will be provided by the local Health Department as augmented by State-level resources and manpower. Public health advisories will be issued only after coordination with the local Coordinator or Public Information Officer at the EOC.

Emergencies/Disasters have the potential to raise stress levels in survivors and emergency responders, which may negatively affect their mental and emotional well-being.

In addition to medical needs caused by events, public health emergencies may arise from outbreaks of natural disease. As a result, quarantine and/or isolation may be necessary in addition to treatment. If quarantine is implemented due to a public health threat, it may require special considerations and alter individual and community responses.

The identification and interment of victims is the responsibility of the OCME. In disasters involving a large number of casualties, assistance will be requested from local funeral directors. The deceased must be identified before being released to funeral homes. A large building may need to be designated to serve as a temporary morgue. The Virginia Funeral Directors Association will provide equipment, supplies, and manpower as needed for such a localized disaster.

Responsibilities

The responsibilities of this annex have been organized based on the Emergency Support Function responsibilities identified in the National Response Framework. Each ESF identifies the specific responsibilities of each agency. All responsibilities listed for each agency are comparable to the roles of ESF #8- Health & Medical Services

The Health & Medical Services Branch is responsible for maintaining records of all expenses related to its emergency functions.

Department of Health

ESF #8- Health & Medical Service • Provide qualified personnel to staff the Health & Medical Services Branch during an EOC activation; • Provide personnel, equipment, supplies and other resources necessary to coordinate plans and programs for public health activities during an emergency/disaster; • Identify animal and plant disease outbreaks; • Conduct food borne disease surveillance and field investigations; • Coordinate though the EOC the dissemination of disaster-related public health information to the public; • Coordinate, facilitate, and provide applicable health guidance ; • Coordinate with the Office of the Chief Medical Examiner on fatality management.

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• Ensure health standards, including food, sanitation and water, are maintained at all service sites; • Assess community behavioral health needs following an emergency/disaster services; • Coordinate with hospitals and other health providers on response to health needs; and • Provide frequent updates to the Emergency Operations Center as to the status of public health • Assist with shelter operations.

Fire Department

ESF #8- Health & Medical Services • Provide pre-hospital emergency medical and transport services.

Police Department

ESF #8- Health & Medical Services • Coordinate with the Health Department to identify a temporary morge.

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Emergency Coordination Guide-Public Works Branch

Primary Department

Department of Public Works

Secondary Departments/Organizations Emergency Management Building Inspection Economic Development Planning and Zoning Public Schools Water Authorities Fire and EMS Law Enforcement City Attorney Recreation and Parks

Purpose

The purpose of this coordination guide is to bring the responsibilities of Emergency Support Function (ESF) #1 Transportation, #3 Public Works and Engineering, and #12 Energy under one element within the Emergency Operations Center. The Director of Public Works and Engineering or his/her designee will coordinate the responsibilities identified in this guide.

Scope

This guide aligns the duties of the Public Works Branch with the Emergency Support Functions comparable to the day-to-day operations of the primary and secondary City agencies identified in this guide. The Department of Public Works will coordinate the responsibilities associated with Emergency Support Functions #1, #3, and #12.

• ESF #1 to provide transportation direction and control throughout the city and to serve as the primary coordination center of transportation resources; • ESF #3 to assist in debris removal, conduct emergency repair and/or restoration to City facilities and structures; • ESF #12 coordinates the restoration of public utility systems critical to saving lives through coordination with private utility providers.

Concept of Operations

In a disaster, transportation infrastructure, public utilities, buildings and structures may be destroyed or severely damaged. Homes, public buildings, bridges, and other facilities may need to be reinforced or demolished to ensure safety. Public utilities may be damaged and be partially or

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fully inoperable. All requests for transportation, utility, and energy support will be submitted to the City Emergency Operations Center for coordination, validation, and/or action.

Access to the disaster areas may be dependent upon debris clearance and roadway repairs. Debris clearance and emergency road repairs will be given top priority to support immediate lifesaving emergency response activities.

Electrical outages and other commodity shortages may impact public health and safety services, and every effort must be made to minimize the duration of such outages or shortages and the number of citizens impacted by them.

The State Corporation Commission (SCC) is the designated commodity manager for natural gas and elect power. The Virginia Department of Mines, Minerals and Energy (DMME) is the commodity manager for petroleum products and for solid fuels.

Other energy shortages, such as interruptions in the supply of natural gas or other petroleum products for transportation and industrial uses, may result from extreme weather, strikes, international embargoes, disruption of pipeline systems, or terrorism. Coordination of services will be managed from the Emergency Operations Center.

Responsibilities

The responsibilities of this branch have been organized based on the Emergency Support Function responsibilities identified in the National Response Framework. Each department’s responsibilities are organized based on those emergency support functions.

The Public Works and Engineering is responsible for maintaining records of all expenses related to its emergency functions.

Department of Public Works

ESF #1 – Transportation • Coordinating transportation activities and resources; • Facilitating damage assessments of transportation infrastructure to establish priorities and determine needs of available transportation resources; • Prioritization and/or allocation of all government transportation resources; • Processing all transportation requests from City agencies, and other EOC branches; • Facilitate movement of the public in coordination with other transportation agencies; • Facilitate traffic control in coordination with local and state law enforcement; • Designate assembly points for citizen evacuation; and • Identify viable transportation routes to, from and within the emergency or disaster area.

ESF #3 – Public Works and Engineering • Activate the necessary equipment and resources to address the emergency; • Identify private contractors and procurement procedures; • Prioritize debris removal; • Inspect buildings for structural damage; • Facilitate emergency repair of damaged infrastructure and critical facilities;

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• Develop work priorities in conjunction with other agencies when necessary; • Obtain required waivers and clearances related to public works support; • Acquire outside assistance with repairs to facilities that are beyond the capability of the community; and • Post appropriate signage to close buildings.

ESF #12 – Energy • Maintain a list of critical facilities and continuously monitor those to identify vulnerabilities • Monitor the status of all essential energy resources to anticipate shortages and prioritize the allocation of resources to maintain essential services; • Implement local conservation measures; • Implement procedures for determining need and for the distribution of aid; and • Maintain liaison with fuel distributors and local utility representatives. Police Department

ESF #1 – Transportation • Facilitate traffic control in coordination with other law enforcement agencies and the Public Works, Utilities & Mass Transit Branch Director; and • Coordinate with the Emergency Management Branch to facilitate evacuation.

ESF #3-Public Works & Engineering • Assist the Department of Public Works with damage assessment and security. Department of Recreation and Parks

ESF #3-Public Works & Engineering • Provide assistance to Public Works branch with debris removal; • Provide other assistance as directed by the Public Works Branch Director; and • Document expenses related to the event. Planning and Zoning

ESF #1 – Transportation • Assist Public Works with coordination of transportation activities and resources; • Assist Public Works with prioritization and/or allocation of all government transportation resources; and • Identify viable transportation routes to, from and within the emergency or disaster area.

ESF #3-Public Works & Engineering • Provide assistance to Public Works branch with debris removal; • Provide other assistance as directed by the Public Works Branch Director; and • Document expenses related to the event. Water Authority • Coordinate with Public Works to maintain water to the city; and • Document expenses related to the event.

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Emergency Coordination Guide-Emergency Management Branch

Primary Department

Fire Department/Emergency Management

Secondary Departments/Organizations

City Manager’s Office Police Department Information Technology Planning Public Works Building Inspections City Attorney

Purpose

The purpose of this coordination guide is to bring the responsibilities of Emergency Support Function (ESF) #5-Emergency Management, #7-Resource, #14-Recovery and #15-External Affairs under one element within the Emergency Operations Center. The City’s Emergency Operations Center does not operate based on emergency support functions. However the responsibilities of the Coordinator of Emergency Management or his designee are identified in this guide as they relate to the identified emergency support functions.

Scope

This guide aligns the duties of the Emergency Management Branch with the Emergency Support Functions comparable to the day-to-day operations of the primary and secondary City agencies identified in this guide. The Fire Department will coordinate the responsibilities associated with Emergency Support Functions #3, #5, #7, and #14.

• ESF #3 assesses the overall damage to public and private property and conducts necessary inspections to ensure the integrity of buildings, and assists with debris removal; • ESF#5 provides overall coordination of emergency operations for all city agencies; • ESF #7 identifies, procures, inventories, and distributes critical resources for the city during an emergency; • ESF #14 facilitates both short term and long term recovery following a disaster. Concept of Operations

Many hazards have the potential for causing disasters which require centralized coordination. During emergencies, management and coordination functions can be accomplished at the Emergency Operations Center, thereby allowing field units to concentrate on essential tasks.

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When activated, the Emergency Operations Center will provide centralized direction, control, and coordination of resources. During an emergency/disaster, the Director of Emergency Management or designee exercises direction and control, establishes policy and provides overall strategic planning, supervision of the emergency/disaster operations for the City of Colonial Heights. The Emergency Operations Center is a staff level function, which provides guidance, decision making, and resources to each branch of the EOC. It obtains information from a variety of sources and seeks information to develop an accurate picture of the emergency.

The EOC support staff is designated to assist with communications, logistics and administrative duties. Procedures for these support operations should be established and maintained. Refer to the EOC Guidebook. Suggested forms are included. An EOC wall map will be prepared and readily accessible. For the duration of local EOC operations a daily situation report should be prepared as the official record of emergency operations. A copy should be submitted to the State EOC via WebEOC, FAX or email.

Prompt assessment of the disaster area is required to determine critical response times and potential workloads. Early damage assessment must be made rapidly and be general in nature. Following an incident, damage assessment activities will be conducted by the Building Inspections office along with assistance from Real Estate Assessors Office and the Community Emergency Response Team (CERT).

Initial Damage Assessment Reports will be compiled and submitted following any disaster or emergency which causes damage to public or private property, of a magnitude which requires expenditure of local government funds, or which might be eligible for or require a request for State or Federal assistance. Part I should be submitted by WebEOC or faxed to the State EOC within 24 hours. An updated Part I and Part II should be completed and forwarded within 72 hours by WebEOC or faxed to the State EOC.

Designated teams will assess damage within the limits of capability. If the nature of the emergency is such that local resources are incapable of assessing the damage, then State assistance will be requested by the Director of Emergency Management to the State Coordinator of Emergency Management.

Responsibility for the performance of each Branch is charged to agencies that conduct similar activities during normal operations. The Branch Director or other designated party is responsible for the coordination and performance of the tasks assigned to each branch as designed in the Emergency Operations Plan.

To manage their operations, all branches will collect and process information. The Emergency Operations Center will focus on collecting critical information from the branches that is of common value or need to more than one branch or operational element to create an overall perspective of the incident. The EOC Manager will conduct a regularly scheduled staff briefing to report out of information pertaining to the incident.

The staff of the Emergency Operations Center will support short-term and long-term planning for operations; record the activities planned and track their progress. The branches will assist in the development of response priorities for the Incident Action Plan (IAP) for the next operational period.

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All City departments have resources that can be used during an emergency. Many of these resources would be critical to the immediate emergency response following a major emergency/disaster event and others may be critical for long term recovery operations (reference EOC Support Annex, Recovery Plan). During or following an emergency, the initial response will be dependent upon local public and private resources. In the event of an emergency situation that exceeds local emergency response capabilities, outside assistance is available, either through local mutual aid agreements; or through Statewide Mutual Aid (SMA) and Emergency Management Assistance Compact (EMAC) through the State EOC.

The Coordinator of Emergency Management will initiate the commitment of resources from outside the City government with operational control being exercised by the on-site commander of the service requiring that resource.

All resource expenditures will be reported to the Emergency Operation Center during activations.

A disaster or emergency may affect areas of the city disproportionately and require resources to be deployed to the affected areas, businesses, etc., thereby disrupting regular City service delivery. Routine operations may be disrupted or postponed to support recovery.

Short-term recovery operations are broadly defined in this guide as measures undertaken to restore basic services and government functions while the City’s Emergency Operations Center is activated. Once the EOC has been closed and a Joint Field Office (JFO) has been established by state and federal emergency management authorities, the City will transition to long-term recovery efforts. Reference EOC Support Annex, Recovery Plan.

Any disaster or emergency is likely to have an economic impact on the city which must be assessed in order to minimize the long-term impact on the city and its fiscal condition. Completing this assessment is likely to require the assistance of additional resources from outside the city.

The Emergency Management Branch will begin the recovery process for any disaster with the implementation of short term disaster relief programs by non-governmental organizations and federal and state programs authorized by a presidential declaration of major disaster. Reference EOC Support Annex, Recovery Plan.

The Coordinator of Emergency Management or his designee will be responsible for disseminating information regarding the emergency to the public. Emergency information will be disseminated by appropriate means based on the incident. The primary methods will be the use of social media, television, radio, and print media outlets, the Outbound Notification System, the city website, and outdoor warning systems. Media sources will be monitored to ensure that accurate information is being disseminated.

Responsibilities

The responsibilities of this annex have been organized based on the Emergency Support Function responsibilities identified in the National Response Framework. Each department’s responsibilities are organized based on those emergency support functions.

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Fire Department

ESF #5 – Emergency Management • Maintain a notification roster and procedures for notifying EOC staff; • Ensure the development of EOC procedures for operations, accounting and record keeping; • Provide multi-agency citywide coordination for emergency operations; • Produce situation reports, which will be distributed to the EOC staff, on-scene incident command staff, and the state EOC; • Support short term and long term planning activities; • Coordinate emergency management mutual aid agreements dealing with neighboring jurisdictions, state and federal agencies, and applicable relief organizations; and • Management and coordination of the Citizen Emergency Response Teams.

ESF #7 – Resource Support • Develop resource lists that detail type, location, contact arrangements, and acquisition procedures for critical resources; • Prepare mutual aid agreements with local, and surrounding jurisdictions; • Oversee the processing, use, inspection, and return of resources coming to the locality; • Identify actual or potential facilities and ensure they are ready and available to receive, store, and distribute resources (government, private, donated); • Ensure the community is aware of available resources; • Provide frequent updates to the Emergency Operations Center during resource management operations; and • Maintain records of cost and expenditures associated with resource procurement

ESF #14-Recovery

• See EOC Support Annex Recovery Plan. Finance Office

ESF #14-Recovery • See EOC Support Annex, Recovery Plan. Department of Economic Development

ESF #14-Recovery • See EOC Support Annex, Recovery Plan. Building Inspection

• Coordinate a city-wide initial damage assessment (IDA) and provide the assessment to City emergency management coordinator as well as the state EOC; and • Assist the Department of Public Works with damage assessment to Recreation buildings and or facilities.

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Police Department

ESF #5 – Emergency Management • Assist with EOC operations, accounting and record keeping; • Assist with development of operational of action based on emergencies and available resources; • Assist with implementation of course action; and • Support short term and long term planning activities.

ESF #7 – Resource Support • Assist with resource support as needed based on the situation; and • Maintain records of cost and expenditures associated with resource procurement.

Information Technology

• See EOC Support Annex, Information Technology

Public Works

• See EOC Support annex, Debris Management

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Support Functions

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ANIMAL CARE AND CONTROL SUPPORT FUNCTION ______

Primary Department Division of Police, Animal Control

Secondary Department/Organization

Colonial Heights Health Department Colonial Heights Fire Department Department of Social Services Local animal rescue partners Local veterinarian partners Local animal boarding facilities Virginia Department of Agriculture and Consumer Services Red Cross

I. Introduction

A. Purpose:

The Household Pet Sheltering Plan provides basic guidance for all participants in animal related emergency evacuation and sheltering management activities. This includes guidance for all departments and agencies providing assistance in response to a local disaster declaration.

Although, the sheltering and protection of animals is the responsibility of their owners, Colonial Heights Animal Control is the lead agency on animal issues and is responsible for situation assessment and determination of resource needs. Pet-Friendly shelter/s are available in the pre-identified Colonial Heights shelter/s and are established in an effort to assist evacuated residents with sheltering of companion animals during a declared evacuation. It is the goal of this plan to control and support the humane care and treatment of companion animals during an emergency situation and to provide safe sheltering for people and their pets before, during or after a disaster in a designated site in cooperation with the Department of Social Services.

B. Scope:

This annex is applicable to departments and agencies that are participating and responding with assistance or relief to an emergency requiring the sheltering of people and their household pets as coordinated by the Colonial Heights Emergency Management.

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Situation and Assumptions:

1. Any emergency resulting in evacuation of residents to a shelter will result in household pet issues. 2. The protection of household pets is ultimately the responsibility of their owner. 3. Many household pet owners will not evacuate to safety if their pets must stay behind. Pet owners will frequently refuse shelter rather than abandon their animals so that they may enter evacuation shelters. This type of behavior puts animals, their owners and emergency responders at risk. 4. Pet-friendly shelters will only shelter those animals defined by FEMA as household pets. 5. No dogs with a known bite history or previously classified by the Animal Protection Unit as “Dangerous” or “Potentially Dangerous” will be accepted into a pet-friendly shelter. However, efforts will be made to assist the owners in finding appropriate shelter for these pets. 6. All dogs and cats must be accompanied by proof of current vaccinations and current rabies tags. 7. No feral cats or wild-trapped cats will be accepted. 8. Animals should be brought to the Pet-Friendly shelter in a suitable cage or on a leash provided by the owner. 9. Birds must be brought in the owner’s cage. Bird breeders with large numbers of birds will need to seek sanctuary elsewhere. 10. Pocket pets (hamsters, gerbils, hedgehogs, sugar gliders, etc.) must be brought to shelter in owner’s cage. The cage must be of good material to prevent escape. 11. Non-poisonous reptiles must be brought to shelter in owner’s cage. The cage must be of good material to prevent escape. 12. Animals not allowed in Colonial Heights emergency pet shelter areas include wild animals, exotics, feral animals, poisonous reptiles, and endangered or threatened species.

II. Concept of Operations

A. Organization:

1. The Colonial Heights Animal Control is designated as the lead agency for animal care and control. This section works with several other ESFs in the EOC structure to assist with animal care and control. Within the Animal Control Unit, the Operations Captain is designated as the Coordinator for the management of operations, planning, and training for the animal care and control function. The City’s Animal Control Unit will be lead in all pet-friendly sheltering functions with the unit’s Captain as the Section Chief. In response to an emergency requiring sheltering, this section chief will work together with other ESFs including Mass Care, Housing and Human Services to complete the mission of household pet sheltering. 2. The Animal Control Unit Section Chief, in coordination with Department of Social Services, and the City’s Office of Emergency Management, is responsible for developing and implementing the necessary management policies and procedures that will facilitate and ensure a safe, sanitary and effective animal care and control effort. These procedures will be designed to support and expedite emergency

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response operations, as well as maximize state and federal assistance. Plans and procedures for the Colonial Heights Animal Control Unit and supporting agencies define the roles of agencies and support organizations in preparedness, response and recovery of an animal emergency. These plans and procedures establish the concepts and policies under which all elements of their agency will operate during household pet sheltering activities. They will provide the basis for more detailed standard operating procedures that may be used in a response.

3. The Animal Control Section Chief will coordinate with all departments, government entities, and representatives from the private sector who support pet-friendly sheltering operations. This may involve working with other local jurisdictions that provide mutual aid, state and federal governments, private contractors, local retailers, volunteer organizations, etc.

B. Responsibilities:

1. City of Colonial Heights Emergency Manager a. Act as advisor to all involved on emergency management issues; b. Prepare and coordinate pre-incident training and exercise of pet-friendly shelter incident management teams to included NIMS, ICS, EOC Operations, and reimbursement procedures for eligible costs under state and federal public assistance programs; c. Obtain and deliver pre-identified resource requirements to the appropriate shelter sites within the time schedule agreed upon; d. Obtain and deliver requested but not previously identified resource requirements as expeditiously as possible; and e. Act as liaison for City agencies and public/private partners that may not be traditionally involved in animal care to assist with collaboration and coordination of shelter issues in a City emergency shelter location (i.e. Department of Social Services, American Red Cross, etc.)

2. City of Colonial Heights Animal Control Unit a. Create and maintain all household pet sheltering policies, plans and procedures which will be implemented by the Section Leader once a general shelter site need has been determined; b. Maintain current listing of emergency contacts and resources necessary for an household pet sheltering response; c. Coordinate and ensure rapid response to pet-friendly sheltering needs; d. Coordinate incident management activities for the overall operation of the pet- friendly shelters with the EOC and quasi-government, volunteer relief organizations and contractors who are staffing and providing support to shelter operations; e. Maintain situational awareness of pet-friendly shelter operations and provide situation/status reports/updates to the EOC; f. Process requests for assistance or additional resources to support household pet sheltering operations through the EOC; g. Facilitate the reunification of pets to owners during the transition from response to recovery;

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h. Provide shelter occupancy data to facilitate the movement of traffic along the evacuation routes; i. Use media through the EOC to assist with outreach efforts to citizens on evacuation education pre-event and notification during an event regarding routing to be used; j. Monitor, coordinate and manage pet-friendly shelter activation and sequencing; and k. Provide subject matter expertise to support agencies, as needed.

3. Schools a. Ensure timely response to request for activation of the designated facilities for household pet sheltering activities; b. Participate in initial pre-event walk-through and final post-event walk-through of designated facilities to assess pre-existing and incident related damages; and c. Assign a primary, secondary and tertiary contact with the designated Animal Control Unit personnel and the site Shelter Management Team to ensure immediate response as necessary.

4. Department of Social Services a. Coordinate the relationship between the human and household animal sheltering functions; b. Assist in creating public information releases regarding sheltering in coordination with the Animal Control Unit; and c. Ensure general population sheltering staff is aware of the presence of pet- friendly resources pre-event and at the shelter site itself.

4. City of Colonial Heights Department of Health a. Ensure that human health will not be impacted in conjunction with the operation of pet-friendly shelters.

5. City of Colonial Heights Sheriff’s Office a. Assure the safety and security of household pet sheltering personnel at the site; and b. Enforce movement restrictions and assist with the enforcement of perimeters for pet-friendly sheltering areas.

C. Action Checklist

Mitigation/Prevention:

1. Encourage citizens to develop emergency plans and go-kits for the animals in their care; and 2. Determine the best means for information dissemination to the public in regards to an evacuation order and its related sheltering activities.

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Preparedness:

1. Establish an organizational structure, chain of command, and outline of duties and responsibilities, required for any household pets sheltering response; 2. Develop, maintain, and disseminate household pet sheltering plans, policies and procedures to ensure the safe, sanitary and efficient response to and recovery from an animal emergency, as well as support and maximize claims of financial assistance from state and federal governments, and facilitate audits following the disaster; 3. Identify local veterinarians, humane societies, local household pet sheltering volunteers and animal control personnel in site-specific standard operating procedure and ensure that contact information is maintained; 4. Provide training to agencies, staff and volunteers on task-appropriate plans, policies and procedures; 5. Provide adequate support for animal preparedness and planning; 6. Develop the necessary logistical support to carry out emergency tasking and instruct all departments to maintain an inventory of supplies on hand; and 7. Develop the necessary mutual aid agreements, sample contracts, and listing of potential resource providers to expedite the procurement of anticipated resource needs for emergency operations.

Response:

1. Coordinate local emergency response procedures with statewide support network. 2. Implement household pet sheltering plans, policies and procedures to ensure the safe, sanitary and efficient response to an animal emergency, as well as support and maximize claims of financial assistance from state and federal governments, and facilitate audits following the disaster: a. Under the Operations aspect of responsibility, this includes: i. Register evacuees and their animals using appropriate forms. ii. Take photo of animal with their owner(s). iii. Perform animal intake and health assessment. iv. Assign animal to crate and properly label crate with owner identification. v. Maintain file of all animals currently in the Emergency Animal Shelter. vi. Assist owners when they come to walk/feed/care for their pet. vii. Notify Emergency Animal Shelter Supervisor when owners are not caring for pets on a regular schedule. viii. Coordinate with the on-site veterinarian to deal with pet health care issues. ix. Monitor animals for stress/behavior problems. x. Monitor supplies; food and environmental conditions; 3. Secure supplies, equipment, personnel and technical assistance from support agencies, organizations and other resources to carry out the response plans associated with animal health emergency management: a. Under the Logistics aspect of site management, this includes: i. Set up signage and registration area at designated Emergency Animal Shelter. ii. Inventory facility space and note present conditions.

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iii. Configure Emergency Animal Shelter space (dogs, cats, isolation ward, materials). iv. Set up trash cans, fans, plastic sheeting, crates and supplies; 4. Provide on-the-spot training as necessary on task-appropriate plans, policies and procedures; 5. Provide adequate support for household pet sheltering response. Report any shortfalls and request needed assistance or supplies. Request assistance from the Commonwealth as needed: a. Under the Planning aspect of site management, this includes: i. Work with operations and logistics to keep abreast of staffing needs for upcoming shifts ii. Communicate situation reports to Emergency Animal Shelter Supervisor to plan for next operational period. iii. Keep abreast of incident situation and changing conditions. iv. Assist with operations of Emergency Animal Shelter as needed; 6. Implement mutual aid agreements, contracts, and the listing of potential resource providers to fill resource needs for emergency operations; 7. Provide household pet sheltering support in a timely manner; and 8. Ensure appropriate recordkeeping such that federal or state disaster assistance can be sought for reimbursement of disaster related expenditures.

Recovery:

1. Complete an event review with all responding parties; 2. Review household pet sheltering plans, policies and procedures in respect to the recent emergency response. Update as necessary and disseminate; 3. Review and update the necessary logistical support to carry out emergency tasking. Instruct all departments to replenish used on-hand inventory of supplies; 4. Review mutual aid agreements, sample contracts, and listing of potential resource providers in respect to recent emergence response. Update as necessary and disseminate; and 5. Assist the Office of Emergency Management in the preparation and submission of disaster assistance applications to the appropriate state and/or federal agencies for reimbursement of disaster related expenditures.

III. Plan Development and Maintenance This plan should be reviewed annually in its entirity for any needed updates, revisions, or additions. It is the responsibility for the City’s Animal Control Unit, as the lead agency for this plan, to ensure that this is completed. This plan should also be reviewed after every incident in which it is activated to reflect any needed updates, revisions or additions that were found within that response effort.

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FLOODING SUPPORT FUNCTION

Primary Departments

City of Colonial Heights Office of Emergency Management City of Colonial Heights Police Department City of Colonial Heights Fire & EMS

Secondary Departments/Organizations City of Colonial Heights Public Works Health Department

Mission

To protect the public health and safety in the event of severe flooding, primarily flash flooding.

Organization

The City Manager/Director of Emergency Management or, in his absence, the Fire Chief/Coordinator of Emergency Management, is responsible for making the decision to order evacuation in the event of a potentially life-threatening flood situation. The Fire/EMS Department and Police Department will disseminate the warning to evacuate. The Fire Chief/Coordinator of Emergency Management will develop and maintain (1) a flash flood warning system, (2) emergency response plans and procedures, and (3) a hazard mitigation plan.

Concept of Operations

Flooding is not a primary hazard in Colonial Heights. However, there are several areas within the City that have flooded, which include Old Town Drive, Forest View Drive and the apartments on Newcastle Drive. Some mitigation measures have been implemented to lessen the potential flood hazard.

Emergency Management Actions – Flooding

1. Normal Operations

a. Develop and maintain plans and procedures for flooding. Designate areas to be evacuated. b. Develop and maintain procedures to disseminate a flash flood warning. c. Identify needed flood mitigation measures and encourage their implementation.

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2. Increased Readiness

The City is subject to events such as extended periods of heavy rains and/or large approaching storm systems. Should a “Flash Flood Watch’ warning be issued by the National Weather Service.

a. Review and update plans and procedures if needed. b. Monitor weather advisories, river/reservoir levels, and flood gauge reports.

3. Emergency Operations

a. Mobilization Phase “Flash Flood Warning”

(1) Advise persons in flood-prone areas to prepare for evacuation. (2) Place the EOC staff on standby. (3) Test primary and alternate communications. (4) Review and update plans and procedures for warning, reception and care, and emergency public information. (5) Identify vehicles and equipment which should be moved to higher ground. (6) Place emergency responders on standby.

b. Response Phase

(1) Direct the evacuation of threatened areas. Designate an on-scene commander for each area. Provide back-up radio communications. (2) Initiate sandbagging and flood-fighting activities if feasible. (3) Relocate public owned vehicles and equipment to higher ground. (4) Designate and open a shelter as necessary. (5) Provide emergency public information as appropriate. (6) Declare a local emergency. (7) Report situation and support requirements, if any, to the Virginia EOC. Continue to provide daily status reports in WebEOC. (8) Activate search and rescue teams. (9) Direct the utilities to be shut off in evacuated areas. (10) Establish traffic control for evacuated areas. (11) Direct the testing of drinking water for purity in flooded areas. (12) Evaluate the situation and direct protective action as required. (13) Declare the area safe for re-entry after danger has passed.

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4. Recovery Restore facilities and services. Drain flooded areas if appropriate. Assess damages. Request post-disaster assistance, as needed.

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Tab A Housing Units in Flood Prone Areas

Forest View Drive

903 905 907 909 911 913 915 917 919 921 923

Brookedge Drive

309 311 403 405 407

Newcastle Drive

108 116 120 124 128 200 202 204 206 208 210 302 304 308 310 312 314 316 318 320 322 323 Lower end apartments

Old Town Drive

802 804 806 808 810 812 814 816 818 820 822

Archer Avenue

196 200 204

Compton Road

705

South Valley Road

206 208

North Valley Road

205 207

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WEATHER SUPPORT FUNCTION______

Mission

To prevent, mitigate and respond to weather caused disasters and severe emergencies thereby preventing or minimizing the loss of life and property.

Scope

The City of Colonial Heights Office of Emergency Management will coordinate the response of City resources to assist with the overall direction and control of emergency operations.

Concept of Operations

Approximately 90% of all presidential declared disasters are weather related. The City of Colonial Heights Office of Emergency Management monitors for the potential of major and severe weather conditions that potentially impact city operations and citizens. The City of Colonial Heights Emergency Operations Center (EOC) responds to major weather emergencies such as winter storms, tornadoes, severe thunderstorms, floods and hurricanes and other tropical events. The EOC is activated in order to provide direction and control, procurement of needed resources, dissemination and procurement of emergency information, and coordination of the response. The Emergency Communications Center (ECC) monitors weather related messages from the National Weather Service (NWS), Virginia Department of Emergency Management and other sources on a 24/7 basis.

EMERGENCY MANAGEMENT ACTIONS – Emergency Management

1. Normal Operations

a. Develop and maintain plans and procedures to manage and coordinate the EOC in times of emergency. b. Maintain working weather radio in all City offices and schools. c. Ensure the ECC maintains a working weather radio and to make proper and immediate weather related notifications. d. Ensure the Emergency Notification System is working properly to send out weather watches and warnings to citizens in a timely manner.

2. Increased Readiness

A weather-related disaster is threatening. See Tab A through D for specific weather hazard. a. Alert all personnel. b. Monitor the weather situation and be prepared to mobilized, if required.

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c. Participate in all state NWS conference call, as needed. d. Check all EOC equipment.

3. Emergency Operations

Mobilization Phase – Conditions continue to worsen requiring full-scale mitigation and preparedness activities.

a. Alert all personnel. b. Activate EOC to appropriate level, based on severity and type of disaster emergency. c. The Emergency Management Coordinator or his representatives should report to and begin managing the EOC. d. As the situation worsens, alert and assign duties to all personnel in the EOC. Increase level of activation, as needed. (See EOC Procedures) e. Activate resources as needed. f. Begin to implement record keeping of all incurred expenses for the operations of the EOC for the duration of the emergency.

Response Phase – Disaster strikes. As emergency response is required to help protect lives and property:

a. Emergency Management will continue to coordinate and manage the EOC. b. Emergency Management will coordinate requests for resources with the State EOC. c. Request declaration of a local emergency, if needed.

4. Recovery

a. Continue to collect expenses. b. Begin transition to the Disaster Recovery Annex.

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TAB A

Hurricane/Tropical Storms

• Follow storm on Hurrevac, NWS, VDEM conference calls, WebEOC and other methods available. • Maintain communications with Emergency Management group, CERT, and EOC responders. • Analyze history of similar hurricane tracks. • Review EOC Guidebook Pre-event Checklist. • Review After Action Report of past storms. • Develop and disseminate hurricane preparedness information using media and social media. • Work with Dominion Virginia Power on power outage communications. • Check on status of dam levels. • Check on creek/pond/river levels in areas of historical flooding. • Preposition road closing equipment. • Develop staffing schedule for EOC. • Document all expenses related to the storm. • Start pre-event planning briefing with departments: -Fire & EMS -Emergency Management -Police -Sheriff’s Office -Public Works -Social Services -Schools -Health -Recreation & Parks -Planning -Information Technology * Document all expenses related to the event.

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TAB B

Windstorm/Tornado/Severe Thunderstorm

• Monitor Weather Radio NWS and Weather Channel for storm potential. • Maintain communication with VDEM, NWS and other jurisdictions by conference call and WebEOC. • Assist Emergency Responders, as needed. -Fire & EMS -Emergency Management -Police -Sheriff’s Office -Public Works -Social Services -Schools -Health -Recreation & Parks -Planning -Information Technology • Activate EOC, if needed. • Alert EOC responding departments. • Alert the Emergency Management Team and develop schedules. • Document all expenses related to the event.

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TAB C

Drought

• Monitor drought situation. • Maintain communications with VDEM, NWS and other jurisdictions by conference call and WebEOC. • Review and analyze problems. • Review short and long-term projections. • Monitor potential or established water use restrictions. • Alert the Emergency Management Team and develop schedules. • Document all expenses related to the event.

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TAB D

Winter Storm

• Monitor Weather Radio NWS and Weather Channel for storm potential. • Maintain communications with VDEM, NWS and other jurisdictions by conference call and WebEOC. • Alert EOC responding departments. • Alert the Emergency Management Team and develop schedules • Document all expenses related to the event.

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Support Annexes

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DAM SAFETY______

Coordination Agency

City of Colonial Heights Police Department City of Colonial Heights Office of Emergency Management City of Colonial Heights Public Works

Cooperating Agencies

City of Colonial Heights Office of Emergency Management City of Colonial Heights Public Works Virginia Department of Conservation and Recreation (DCR)

Mission:

To facilitate the evacuation of downstream residents in the event of an imminent or impending dam failure.

Scope:

The Virginia Department of Conservation and Recreation provides detailed guidance to dam owners in developing an emergency action plan in the event of dam failure. City of Colonial Heights is also responsible for developing compatible procedures to warn and evacuate the public in the event of dam failure.

Concept of Operations

Dam owners are responsible for the proper design, construction, operation, maintenance and safety of their dams. They are also responsible for reporting abnormal conditions at the dam to the Public Works Department, Police Department and Fire Chief/Coordinator of Emergency Management and to recommend evacuation of the public below the dam if it appears necessary. Owners of dams that exceed 25 feet in height or impound more than 50 acre-feet (100 acre-feet for agricultural purposes) of water must develop and maintain an “Emergency Action Plan.” This plan will include a method of notifying and warning persons downstream and of notifying local authorities in the event of impending failure of the dam. A copy must be provided to the local Director of Emergency Management, the State Department of Emergency Management, and The State Water Control Board. This “Emergency Action Plan” is required prior to issuance of an Operation and Maintenance Permit by the State Water Control Board.

Standards have been established for “Dam Classifications” and “Emergency Stages”. The affected public will be routinely notified of conditions at the dam during Stage 1. If conditions escalate to

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Stage II, Emergency Management personnel will immediately notify the public affected to be on alert for possible evacuation of the areas that would be flooded. If conditions deteriorate and overtopping or failure of a dam has occurred or is imminent, as in Stage III, the Director of Emergency Management will warn the public, order evacuation from the affected area, and declare a local emergency. If appropriate, he will recommend that the Governor declare a state of emergency.

AUTHORITIES

In addition to those listed in the Basic Plan:

A. Code of Virginia, Title 62.1, Chapter 8.1, Dam Safety Act, 1982.

B. Virginia Soil and Water Conservation Board, Regulation VR 625-01-00, Impounding Structure Regulation, February 1, 1989.

EMERGENCY MANAGEMENT ACTIONS – DAM SAFETY

1. Normal Operations

a. Dam Owners

(1) Operate and maintain the dam to assure the continued integrity of the structure. (2) Develop an Emergency Action Plan for warning and evacuating the public in the event of dam failure.

b. Government

Develop compatible procedures to warn and evacuate the public in the event of dam failure.

2. Increased Readiness

a. Stage I Conditions

Alert on-duty emergency response personnel

b. Stage II Conditions

(1) Alert on-duty emergency response personnel. (2) Notify public of possible dam failure.

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(3) Review warning and evacuation plans and procedures. (4) Place off-duty emergency response personnel on alert.

3. Emergency Operations

a. Mobilization Phase – Latter Part of Stage II or at Stage III Conditions

(1) Activate EOC (manning as appropriate). (2) Notify State EOC, (804) 674-2400 or WebEOC. (3) Alert emergency response personnel to standby status. (4) Begin record keeping of all incurred expenses.

b. Response Phase – Stage III Conditions

(1) Order immediate evacuation of residents in expected inundation areas. (2) Sound warning through use of sirens, horns, and vehicles with loudspeakers, Emergency Notification System, telephone calls, and door-to-door notification to evacuate individuals immediately out of the area or to high ground in area for later rescue. (3) Call in all emergency response personnel to provide help required to protect lives and property. (4) Activate EOC, if not previously accomplished. (5) Follow established procedures within designated functional areas specified in this plan. 4. Recovery

a. Provide assistance to disaster victims.

b. Clean up debris and restore essential services.

c. See Disaster Recovery Plan to implement procedures as needed.

d. Determine what mitigation measures, if any, should be initiated (zoning, design of dams, etc.).

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DAM CLASSIFICATIONS AND EMERGENCY STAGES

Dam Classifications

Dams that exceed 25 feet in height or impound more than 50 acre-feet --100 acres-feet for agricultural--must be classified as to the degree of hazard potential they impose should the structure fail completely.

Class I (High Hazard) – Probable loss of life; excessive economic loss.

Class II (Moderate Hazard) – Possible loss of life; appreciable economic loss.

Class III (Low Hazard) – No loss of life expected; minimal economic loss.

Emergency Stages

When abnormal conditions impact on a dam, such as flooding or minor damage to the dam, the dam owner should initiate specific actions that will result in increased readiness to respond to a potential dam failure. The following stages identify actions that may be appropriate readiness actions.

Stage 1 – Slowly developing conditions; five days or more may be available for response. Owner should increase frequency of observations and take appropriate readiness actions.

Stage II – Rapidly developing conditions; overtopping is possible. One to five days may be available for response. Increase readiness measures. Notify local Coordinator of conditions and keep him/her informed.

Stage III – Failure has occurred is imminent, or already in flood condition, over-topping is probable. Only minutes may be available for response. Evacuation recommended.

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TAB A

DIRECTORY OF DAMS REQUIRING EMERGENCY ACTION PLANS CITY OF COLONIAL HEIGHTS

Class I – High hazard, probable loss of life, and excessive economic loss in the event of complete failure.

Class II – Moderate hazard, possible loss of life, and appreciable economic loss in the event of complete failure.

Class III – Low hazard, no loss of life expected, and minimal economic loss in the event of complete failure.

Directory of regulated and non-regulated dams monitored by the Virginia Department of Conservation and Recreation.

DAM NAME INFORMATION

Class I – Non-regulated (2)

Lakeview Dam Structural Height: 55’ Type: Gravity Owner: City of Colonial Heights In case of emergency notify: Director of Public Works, or Assistant Director of Public Works, 804-520-9334, Public Works Superintendent 804-520-9372 or 9-1-1 Center Maximum Capacity: 940 acre-feet Purpose: Recreation and hydroelectric generation

Brasfield Dam Structure Height: 55’ Type: Gravity Owner:Appomattox River Water Authority In case of emergency notify: Plant Operator Robert Walker Purpose:Water purification and recreation Class II None

Class III None

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Flow Chart for Emergency Action Procedure TAB B DISTRICT INCIDENT COMMAND

Health Command (Incident Commander)

Liaison Officer Safety Officer Public Information Officer Documentation Officer

Planning/Intelligence Operations Section Logistics Section Finance/Administration Section Chief Chief Chief Section Chief

Essential Public Health Emergency Response Services Branch Operations Branch

Chesterfield Division Epidemiology Group

Investigation Task Force(s) Colonial Heights Division Surveillance Task Force(s)

Isolation and Quarantine Powhatan Division Task Force(s)

Data Processing Task Force(s)

Mass Prophylaxis

PODs

Community Treatment (Push)

Shelter Support (Mass Care-ESF6)

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DISASTER RECOVERY PLAN ______

Purpose

This plan establishes the procedures and activities used by the City government and departments to return to pre-disaster conditions as quickly and efficiently as possible following an event. The plan should be used as a guiding document for the recovery phase of an event. Response phase activities are identified and outlined in the City’s Emergency Operations Plan (EOP). Due to the nature of emergency management, there will be some overlap between the response and recovery phase, and this plan should begin being utilized while response operations are ongoing to begin laying the groundwork for a successful recovery. Recovery is a complex and long-term process that involves a range of activities and many participants. The recovery process begins shortly after the disaster event occurs and can continue for many years. It involves short-term restoration of essential community functions and long term rebuilding, and incorporates mitigation of hazards as the restoration and rebuilding take place.

Scope

The Recovery Plan works to anticipate the needs that the jurisdiction might experience in the wake of an event and provides guidance across City departments, agencies, and recovery organizations by describing an overall recovery process. The Recovery Plan outlines:

• How City departments/agencies will be organized during recovery activities, including command authorities • The City’s transition from response to recovery • How the interaction between the jurisdiction and regional, state and federal authorities is managed

The plan is applicable to all local agencies that may be requested to provide support.

Concept of Operations

As required by the Commonwealth of Virginia Emergency Services and Disaster Law (as amended), it is the responsibility of City government to organize and plan for the protection of life and property from the effects of hazardous events.

The Director of Emergency Management and the Coordinator of Emergency Management, will coordinate and manage City resources and advise the Virginia EOC of needs or progress. If necessary, state assistance will be requested. The City Emergency Operations Center (EOC) will be staffed and operated as the situation dictates. The EOC will be

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activated during the response phase and continue through the recovery phase as necessary.

The Recovery Plan will be implemented anytime an event has a significant impact on the City of Colonial Heights. Some events may require only debris removal, while others may require comprehensive, City-wide rebuilding. The Recovery Plan is scalable to meet the needs of the City as it delivers services to residents and visitors in the wake of an event of any size or magnitude. When it is apparent that a recovery effort of any size will be needed to ensure the delivery of City services, the Director of Emergency Management and/or the Coordinator of Emergency Management, will activate the recovery plan.

In accordance with each department’s responsibility outlined in this plan, the City will work to restore critical systems and infrastructure back to its pre-disaster condition and to restore City business operations back to order as quickly as possible. The City will assist its residents through federal and state programs (as available) to return to their primary residences to a safe, sanitary condition. Recovery Phases

Recovery operations will be broken down into three general phases:

• Stabilization • Short Term Recovery • Long Term Recovery

As response actions wind down, stabilization activities are primary. Stabilization is the process in which the immediate impacts of an event on community systems are managed and contained, thereby creating an environment where recovery activities can begin. Stabilization activities are typically carried out from the EOC while it is still activated following an event. In some cases, elements of the City will stabilize on different time frames, leading to a situation in which response, stabilization, and restoration activities can occur concurrently. Stabilization includes such activities as: • Providing essential health and safety services. • Providing temporary sheltering solutions. • Providing food, water and other essential commodities. • Providing disability related assistance/functional needs support services. • Developing an initial damage assessment (within 72 hours of the event). • Conducting community wide debris removal, including clearing of primary transportation routes of debris and obstructions. • Restoring infrastructure such as utilities and transportation systems, and/or establishing temporary or interim infrastructure systems. • Supporting family reunification. • Supporting the reentry of displaced residents and business owners. • Providing basic psychological support and emergency crisis counseling. • Providing initial individual case management assessments.

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Short-term recovery activities involve returning individuals and families, critical infrastructure and essential government or commercial services back to a functional, if not pre-disaster state. Such activities are often characterized by temporary actions that provide a bridge to permanent measures. Examples of these actions are:

• Completing a full damage assessment. • Continuing to provide individual and family-centered case management for disaster victims. • Transitioning shelterees out of shelters. • Planning for long-term housing solutions for displaced residents. • Reconnecting displaced persons with essential health and social services. • Providing supportive behavioral health education, intervention, including continuing to provide crisis, grief, and group counseling and support. • Providing access and functional needs assistance to preserve independence and health. • Establishing a post-disaster recovery prioritization and planning process. • Developing recovery centers that act as “one-stop shops” that allows citizens access to all pertinent local government offices related to the recovery process. • Ensuring that critical infrastructure priorities are identified and incorporated into recovery planning. • Developing public education campaigns to promote rebuilding to increase resilience and reduce disaster losses. • Conducting public meetings to involve City residents and business–owners as stakeholders in the recovery process.

Long-term recovery is the phase of recovery that follows short-term recovery and may continue for months to years. Examples include the complete redevelopment and revitalization of the damaged area. It is the process of rebuilding or relocating damaged or destroyed social, economic, natural, and build environments in a community to conditions set in a long-term recovery plan. The goal underlying long-term redevelopment is the impacted community moving toward self-sufficiency, sustainability, and resilience. Activities may continue for years depending on the severity and extent of the disaster damages, as well as the availability of resources, and include the following:

• Identifying of risks that affect long-term community sustainment and vitality. • Developing a long-term comprehensive recovery plan. • Rebuilding to appropriate resilience standards in recognition of hazards and threats. • Rebuilding full educational, social, and other human services and facilities. • Reestablishing medical, public health, behavioral health, and human services systems. • Reconfiguring elements of the community in light of changed needs and opportunities for enhanced business and job opportunities. • Promoting the preservation of natural resources. • Implementing mitigation strategies, plans, and projects. • Implementing permanent housing strategies. • Reconstructing and/or relocating permanent facilities. • Implementing economic and business revitalization strategies.

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• Implementing plans to address long-term environmental and cultural resource recovery. • Identifying milestones for the conclusion of recovery for some or all non-local entities. Interaction with State and Federal Officials

Recovery is a bottom up process. The first response and recovery resources come from the local level. When City resources are overwhelmed, local authorities may declare a local emergency and request state assistance. In a non-federally declared disaster, the Governor may order State assistance to become available in the form of grants, technical assistance, personnel and facilities. Specialists from the Virginia Department of Emergency Management (VDEM) may offer technical assistance to affected communities in non- declared disasters. This may range from advice on the state regulations for emergency protective measures and restoration work to help in identifying alternate sources of funding for such work. VDEM may coordinate state resources and establish a Disaster Recovery Center to enable disaster survivors to gain access to non-federal aid. A field office may also become activated, operated jointly between State and City officials(include DSS and churches to assist).

If an event overwhelms state resources, a Presidential Declaration is requested by the State. Once fulfilled, federal resources become available for the recovery program, including the Individual Assistance and Public Assistance Programs. These resources augment state and local resources and are coordinated jointly between State and Federal partners. These newly activated assets require a central coordination point and the Joint Field Office (JFO) serves this role.

Responsibilities

The City anticipates that most large-scale events will necessitate the establishment of a JFO to coordinate recovery efforts. However, City agencies work most effectively from their offices and will best be able to serve the recovery needs of the community by providing personnel to the JFO while simultaneously conducting recovery operations from their offices. Once intermediate recovery is complete, it is anticipated that most, if not all recovery operations will transition back to City agencies.

The following is a list of those Primary Departments with their general duties and assigned responsibilities:

City Council/City Manager

Mission: To provide executive leadership during the recovery process to restore pre-disaster governmental processes.

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Organization: The City Manager and Emergency Management Coordinator will oversee this process through.

Concept of Operations: In the event of a catastrophic event that disrupts the Continuity of Government (COG), officials will: *Prioritize critical services. *Provide and allocate personnel and other resources for recovery activities. *Ensure communication to the citizens. *Lead the effort to acquire benefits and services from other public/private bodies. *Coordinate economic recovery in the business/industrial community.

Actions:

Short-term 1. Establish prioritization of services and identify any new services that need to be provided. 2. Identify how and where the services are to be provided. 3. Provide guidelines for departmental responsibilities throughout the recovery process. 4. The City Manager will continually advise and update the City Council. 5. Evaluate loss of key personnel. 6. Periodically review the process.

Long-term - Community Wide 1. Establish time frame for all temporary processes and procedures. 2. Continue identifying how, where and how long services are to be provided. 3. Develop, coordinate and acquire resources and assistance from unaffected jurisdictions. 4. Lead evaluation of staffing levels at periodic points throughout the recovery. 5. Coordinate outreach to business/industry/community. 6. Continue to apply quality principles and tools to the recovery process. 7. Periodically review the process.

Disaster Recovery Team (DRT)

Mission: To coordinate the activities of the recovery effort and manage recovery operation.

Organization: Finance will oversee this process with assistance from Finance, the Damage Assessment Team, the Treasurer’s office, Information Systems and Emergency Management.

Concept of Operations: The DRT will coordinate the recovery efforts focusing on physical and financial recovery. The Coordinator of Emergency Management is responsible for the preparation and submission of all requests for post-disaster assistance and to the Virginia Department of Emergency Management for the Federal Emergency Management reimbursement.

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Actions:

Short-term 1.Work with departments to document cost of damages. 2. Provide training and advice to departments regarding recovery documentations processes. 3. Coordinate and analyze the documentation of financial information submitted by each affected Plan section. 4. Recommend resource allocation for recovery. 5. Coordinate assessment of needs identified by each department. 6. Continue to collect and document all Disaster Recovery Team expenses related to the disaster.

Long-term 1. Continue process until recovery of City and its citizens is complete. 2. Continue to collect and document all Disaster Recovery Team expenses related to the disaster. 3. Submit the request approved by Coordinator of Emergency Management, or designee for federal and state reimbursement for expenses. 4. Coordinate federal and state reimbursed funds. 5. Reconcile disaster expenses and reimbursement submission. 6. Coordinate the disbursal of reimbursed funds. Debris Management

See Debris Management Support Annex.

Economic Development

Mission: To lead the outreach to business/industry inside and outside the City to restore economic viability of the City.

Organization: Planning and Community Development will oversee this process with assistance from outside agencies/Business Councils.

Concept of Operations: In the event of a catastrophic event that disrupts the economic viability of the City, Planning will:

*Assist business/industry with pre-disaster, planning. *Solicit new business to help rebuild economic stability. *Solicit assistance from agencies outside the City, i.e. Business Council, Chamber of Commerce. *Liaison with business/industry.

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Actions:

Short-term 1. Work with business/industry in pre-disaster planning. 2. Work with banking industry to ensure banking system is restored. 3. Continue to collect and document all Economic Development section expenses related to the disaster.

Long-term 1. Acquire resources and assistance from outside business/industry/agencies. 2. Coordinate outreach to business/industry/community. 3. Continue to collect and document all Community Development section expenses related to the disaster.

Education

Mission: To maintain and restore education services to pre-disaster levels.

Organization: School representatives will oversee this process with assistance from Public Works and Recreation and Parks.

Concept of Operations: School officials will assist school(s), facility(ies), students and family(ies) to cope with the disaster and restore the operation of schools and school transportation as soon as possible. All public information will be coordinated through the School Board.

Actions:

Short-term 1. Identify what resources the schools have. 2. Establish the needs for those schools that have been effected. 3. Evaluate loss of students, faculty, and facilities due to disaster. 4. Use of school personnel to help each other and students to deal with the recovery process. 5. Review on a daily basis, if needed the school crisis plan. 6. Continue to collect and document all school expenses related to the disaster.

Long-term 1. Start to close schools as shelters. 2. Get back to normal classroom teaching. 3. Provide long-term counseling for those students, families, administration, and faculty members. 4. Periodically evaluate the stress levels. 5. Continue review of staff and students that may need special assistance or referral on an ongoing basis. 6. Establish satellite pickup for displaced children to return to home school. 7. Continue to collect and document all school expenses related to the disaster.

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Finance Management

Mission: To provide information to the Director of Emergency Management, City Council and the Superintendent of Schools regarding availability of funds and controls and guidance in prioritizing expenditure of resources, and to assist and support the City departments and schools.

Organization: The Disaster Recovery Team/Finance will oversee this process with assistance Treasurer, and School Administration.

Concept of Operations: Maximize revenue inflow to meet the City’s needs after the initial disaster period; provide control and safety of donations revenues and expenditures; and prepare plans to address various recovery priorities. Assist the DRT with collecting the documentation of departmental expenses.

Actions:

Short-term 1. Apply for aid as soon as possible. 2. Establish control procedures. 3. Gather information from departments on recovery needs. 4. Assembly a recovery financial plan. 5. Work with banking financial community for cash management. 6. Continue to collect and document all Finance Management expenses related to the disaster.

Long-term 1. Implement financial plan. 2. Continuously update as resource estimates become firm and as priorities are revised. 3. Continue to collect and document all Finance Management expenses related to the disaster.

Information Technology

Mission: To provide automated information processing services for all City departments and agencies.

Organization: The Information Technology department and outside agencies will oversee this effort with assistance from assigned department liaisons.

Concept of Operations: Coordinate the restoration and maintenance of established automated processing services.

Actions: Short-term 1. Assess automated services impacted by disaster. 2. Prioritize essential automated services and restore and maintain in priority order. 3. Acquire and assign operational technology equipment to support critical services.

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4. Continue to collect and document all Information Systems expenses related to the disaster.

Long-term 1. Restore all established automated services and equipment to pre-disaster levels if possible. 2. Provide additional automated services support necessary for recovery actions for departments and agencies. 3. Continue to collect and document all Information Systems expenses related to the disaster.

Legal

Mission: To maintain the essential legal services at pre-disaster service levels.

Organization: The City Attorney will oversee this process with assistance from the Judges, Commonwealth’s Attorney, Sheriff, and Magistrate.

Concept of Operations: Identify legal issues that arise, such as price gouging.

Actions:

Short-term 1. Identify what ordinances need to be fast-tracked or suspended during the disaster and recovery. 2. Presenting emergency ordinances to the City Council and the City Manager. 3. Maintaining legal counsel for all departments within the City. 4. Continue to collect and document all Legal expenses related to the disaster.

Long-term 1. Continue to collect and document all Legal expenses related to the disaster.

Public Information

Mission: To provide timely accurate information to the citizens and employees of the City.

Organization: The designated Public Information officer will accomplish this with assistance from the Fire Chief, Police Chief, and City department directors, using various forms of local and national media.

Concept of Operations: Receive, route, and disseminate all information pertaining to the disaster and the City’s recovery.

Actions:

Short-term 1. Coordinate all communications with media to include the Joint Information Office.

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2. Handle rumor control. 3. Keep citizens apprised of City government status of operations and services. 4. Continue to collect and document all Public Information expenses related to the disaster.

Long-term 1. Disseminate public service announcements. 2. Coordinate all communications with media. 3. Continue to collect and document all Public Information expenses related to the disaster. 4. Maintain records of official communications that stem from the recovery plan.

Public Safety

Mission: To maintain public safety to restore services to pre-disaster levels.

Organization: Fire, Police, Sheriff and Emergency Communications departments will coordinate recovery activities through participation in the Emergency Operations Center (EOC).

Concept of Operations: In the event of a catastrophic event that disrupts the normal service level of the Public Safety agencies, the Fire, Police and Emergency Communications Center will:

*Prioritize service delivery *Assess personnel needs to address the event *Assess vehicle/equipment needs to address the event *Address the internal and external communications needs *Address administrative needs to serve the citizens and document the financial expenditures caused by the event.

Actions

Short Term 1. Assess available personnel. 2. Establish shift coverage of critical times/calls for service, personal needs caused by the event. 3. Provide time for personnel to handle personal needs caused by the event. 4. Utilize volunteers during the event. 5. Utilize mutual aide resources. 6. Assess available vehicles. 7. Assess equipment needs. 8. Assess communications needs and monitor performance of hardware and software for verbal and data communications, in cooperation with the other City Departments. 9. Assess administrative services disrupted by the event. 10. Continue to collect and document all Public Safety section expenses related to the disaster.

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Long Term 1. Provide time for rejuvenation of resources. 2. Replace vehicles and emergency gear that have been damaged. 3. Reestablish phone lines. 4. Repair/replace fire stations, offices, etc. 5. Repair, replace/expand technological capabilities as necessary radio communications tower sites/infrastructure, telephone service and other equipment. 6. Continue to collect and document all Public Safety section expenses related to the disaster.

Solid Waste Management

Mission: To manage residential solid waste, to include dead animals, and other regulated solid waste as a result of a disaster.

Organization: Public Works will oversee this process with assistance from the Animal Control, Health Department, Recreation and Parks and private refuse haulers.

Concept of Operations: Proper management of solid waste, according to Federal, State, and Local regulations, will be a critical aspect of the aftermath.

* Prioritize critical services. * Identify and acquire solid waste disposal alternatives, services, and sites and coordinate activities. * Secure permits and/or exemptions from Federal, State and Local regulations.

Actions:

Short-term 1. Apprise citizens of alternative methods of disposal. 2. Coordinate critical solid waste management services and resources. 3. Determine magnitude and volume of waste. 4. Prioritize areas. 5. Monitor activities. 6. Continue to collect and document all Solid Waste Management expenses related to the disaster.

Long-term 1. Establish time frame for all temporary services. 2. Monitor sites and activities. 3. Develop, coordinate and replace solid waste disposal capacity. 4. Continue to collect and document all Solid Waste Management expenses related to the disaster.

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Transitional Housing

Mission: To establish and maintain transitional housing for displaced citizens.

Organization: The Planning Department will oversee this process with assistance from Social Services and School Administration.

Concept of Operations: Assist displaced citizens in finding transitional housing until permanent residence can be obtained.

Actions:

Short-term 1. Assess the availability of transitional housing and evaluate daily. 2. Work with shelter management groups on transitioning from schools to alternate housing. 3. Work to identify what facilities are needed in the transitional housing. 4. Assess housing needs of transitional residents. 5. Coordinate with state and federal disaster operations to provide housing assistance for those in need. 6. Assist state and federal agencies to identify land to be used for transitional housing. 7. Continue to collect and document all Transitional Housing expenses related to the disaster.

Long-term 1. Evaluate the impact of service needs of the transitional housing on appropriate departments and schools. 2. Coordinate with state and federal disaster operations to provide housing assistance for those in need. 3. Continue to collect and document all Transitional Housing expenses related to the disaster.

Water & Wastewater

Mission: To restore City water, storm water drainage and wastewater systems.

Organization: Public Works will oversee the process with assistance from Engineering.

Concept of Operations: In the event of a disaster, utility systems, to include waste, storm water drainage and wastewater systems will need to be restored to pre-disaster levels.

Actions:

Short-term 1. Evaluate extent of damage. 2. Work with local resources and outside agencies for temporary solutions. 3. Continue to collect and document all Water, Wastewater and Stormwater Drainage expense related to the disaster.

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Long-term 1. Develop a written plan of action to prioritize restoration. 2. Repair damaged systems. 3. Continue to collect and document all Water, Wastewater and Stormwater Drainage expenses related to the disaster.

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HAZARDOUS MATERIALS EMERGENCY RESPONSE PLAN

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HAZARDOUS MATERIALS EMERGENCY RESPONSE PLAN Table of Contents

SECTION 1:

I. Mission ...... 106

II. Authorities ...... 106

III. Purposes ...... 107

IV. Scope ...... 107

V. Plan Development ...... 108

VI. Organization ...... 108

VII. Concept of Operations...... 109

VIII. Task Assignments...... 115

IX. Chemical Facilities...... 121

X. Emergency Services Actions ...... 122

SECTION 2:

1. Emergency Facilities and Equipment ...... 127

SECTION 3:

1. Resource Inventory and Index ...... 129

SECTION 4:

1. Additional Risk Facilities ...... 131

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SECTION 5:

1. Reporting Requirements ...... 134

SECTION 6:

1. Report Forms...... 135

SECTION 7:

1. Highway Routes...... 140 2. Transportation Routes ...... 141 2. Pipeline Routes ...... 142 3. Railway Routes ...... 143

SECTION 8:

1. Chemical Facility Responsibilities ...... 144

SECTION 9:

1. Facility Data Sheets and Maps ...... 146

SECTION 10:

1. Protection of Emergency Workers ...... 156

SECTION 11:

1. Exercise and Training ...... 158

SECTION 12:

1. Samples Public Health Advisory Notices ...... 159 2. Evacuation Assembly Centers...... 160 3. Health Advisory for Physicians ...... 161 4. Public Announcement ...... 162

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SECTION 13:

1. Definitions...... 163

SECTION 14:

1. List of Acronyms ...... 168

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I. MISSION:

To provide a preplanned, coordinated, systematic response to a release or a potential release of oil or hazardous materials that may affect the health and well-being of the general public, property or the environment.

II. AUTHORITIES: Legal and Regulatory authorities upon which this plan is based and which are referenced herein:

A. LOCAL

City of Colonial Heights Emergency Operations Plan

B. STATE

1. Commonwealth of Virginia Department of Emergency Services and Disaster Law of 2000, as amended.

2. Commonwealth of Virginia Emergency Operations Plan, Volume II, Annex I-U, December 2007, as amended.

3. Commonwealth of Virginia, Department of Environmental Quality Hazardous Waste Management Regulations, as amended.

4. Code of Virginia, Title 62 (Water Control Law), as amended.

5. Commonwealth of Virginia Hazardous Materials Transportation Regulations, as amended.

6. Virginia Waste Management Act, Section 10.1-1400 of the Code of Virginia (1950), as amended.

7. Code of Virginia, Fire Protection, Section 27-15.1, as amended.

C. FEDERAL

1. Public Law 96-510, December 1980, Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), commonly known as “SUPERFUND”.

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2. Public Law 99-499, October 17, 1986, Superfund Amendments and Reauthorization Act, Title III, Emergency Planning and Community Right-to- Know, commonly known as “SARA Title III.”

3. Public Law 92-500, Federal Water Pollution Control Act, commonly known as the “Clean Water Act (CWA)”, as amended.

4. Public Law 93-288, The Robert T. Stafford Disaster Relief and Emergency Assistance Act.

5. National Hazardous Substance Contingency Plan, 40 CFR, Part 300, November 1985, U.S. Environmental Protection Agency.

6. Federal Region III Oil and Hazardous Substance Pollution Contingency Plan, November 1988.

III. PURPOSES:

The purpose of this plan is to:

A. Establish the legal and organizational basis for operation in response to any incident that involves, in whole or in part, hazardous materials to include oil and air releases.

B. To define roles and responsibilities of any agencies to reduce the threat to human health and to minimize the damage to natural resources and property that could result from the release of hazardous materials.

D. Describe the assistance available through programs of the State and Federal government and the procedures for requesting this assistance.

E. Establish procedures for reporting spills or releases or threats of releases to proper authorities through established channels of communication.

F. Establish procedures for coordinating Federal, State, local, and private resources to facilitate their most efficient use in mitigating, containing, and cleaning up of an oil or hazardous material spill or release.

IV. SCOPE:

A. This plan applies to any incident involving any substance identified as an oil or hazardous material particularly those hazardous materials identified in the Title III List of Lists, a consolidated list of chemicals subject to reporting under SARA Title III

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Section 302, Extremely Hazardous Substances, and Section 313, Toxic Chemicals, and CERCLA, Hazardous Substances.

B. This plan applies to all local, state, and federal agencies and private organizations responding to a release or threat of release into the environment of an oil or hazardous material from a fixed operating facility or transportation mode. It provides for the coordination of multi-agency, multi-governmental response to an incident that poses a threat to the public health and welfare and/or the environment and its living resources.

V. PLAN DEVELOPMENT:

A. The City of Colonial Heights Local Emergency Planning Committee (LEPC), composed of members for the development and maintenance of this plan. Membership, as required by SARA Title III, is composed of representatives from the City of Colonial Heights Police Department, City of Colonial Heights Fire and Emergency Medical Services Department, City of Colonial Heights Department of Emergency Management, media representatives, community groups, facility owners and operators, and an elected public official. Each department or agency tasked with a response role will provide input for the development of this plan. Other interested individuals may petition the LEPC for membership.

B. The facility owner/operator for each facility in the City, reporting under Section 302 of SARA Title III, will promptly inform the LEPC of any relevant changes in identification or quantities of chemicals at their facility as they occur.

C. Information regarding fixed facilities near jurisdictional boundaries that could pose a threat to neighboring jurisdictions will be shared with the LEPC of the jurisdiction that may also be affected.

D. The LEPC will conduct an annual review and update of this plan and submit corrections or updates to the Virginia Emergency Response Council, c/o Virginia Department of Emergency Management, Technological Hazards Division, Chemical Emergency Planning Branch, 10501 Trade Court, Richmond, Virginia, 23236-3713.

E. The LEPC will also review the plan at the conclusion of a response to an actual event or an exercise and make corrections or changes as a result of lessons learned.

VI ORGANIZATION:

A. The Emergency Management organization for response to an oil or hazardous materials incident is an organization composed of the City of Colonial Heights Police

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Department, Fire and EMS Department and Emergency Management. This can be augmented, as necessary, by other departments and agencies of the City and volunteer organizations, which are assigned specific tasks in Section VIII. To expand further by implementing mutual aid agreements or by requesting assistance from State and/or Federal sources. The Fire Chief or senior fire official on-scene is in tactical command of the deployment of responding units.

B. Other City government and private organizations may be required to provide supporting actions, dependent upon the magnitude of the situation, are:

1. Superintendent of Schools 2. Social Services Department 3. Building Inspector / Zoning Official 4. City of Colonial Heights Attorney 5. Health Department 6. City of Colonial Heights Public Works

C. Other State and Federal agencies which are available to provide technical assistance are:

1. State a. Virginia Department of Emergency Management b. Virginia Regional Hazmat Response Team c. Virginia Department of Environmental Quality d. Virginia Department of Health e. Consolidated Laboratory f. Virginia Department of State Police g. Virginia Department of Transportation

2. Federal a. U. S. Environmental Protection Agency b. U.S. Coast Guard c. U. S. Department of Transportation d. Occupational Safety and Health Agency e. Federal Emergency Management Agency

VII CONCEPT OF OPERATIONS:

A. This annex is designed to be supported by other Incident Annexes of the City of Colonial Heights Emergency Operations Plan (EOP) to address the specific threat of oil or hazardous materials located at fixed facilities within or transported along the major transportation routes through the City of Colonial Heights.

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B. Response to an oil or hazardous material incident is executed under the authority of the Director of Emergency Management through the Emergency Management Coordinator who is responsible for coordinating all response by the City and private agencies and requests for outside assistance. The City of Colonial Heights Fire and EMS Department is the lead agency in response to oil or hazardous materials emergencies assisted by the City of Colonial Heights Police Department, and the Department of Emergency Management.

C. The LEPC is responsible for maintaining an Incident Annex to the Emergency Operations Plan for response to an incident involving known Extremely Hazardous Substances (EHS) at fixed facilities within the City or to accidents along transportation routes through the City that may involve an unknown EHS. These plans and procedures developed for use in responding to an incident involving an EHS material are essentially the same as for any oil or hazardous material; therefore, this plan will be used as the basis for response to all oil or hazardous material incidents.

D. General

1. The telephone will be the most likely means by which Emergency Management will be notified of oil or hazardous materials incidents at either a fixed facility or at the site of a transportation accident. Notification of a transportation accident may also be received over radio networks monitored by Emergency Management. In most incidents it is unlikely that there will be any advanced warning. However, should a situation arise that might develop into a release of an oil or hazardous material, an alerting notification will be made to the City of Colonial Heights Emergency Management Coordinator through the Emergency Communications Center (ECC). When an advanced warning is received the Coordinator will evaluate the threat and give consideration to directing precautionary actions such as, in-place sheltering, preparing evacuation assembly centers, and/or evacuating the threatened areas.

2. Upon notification of a release on duty supervisor or designee will obtain as much of the information as possible on the “Hazardous Material Incident Report Form” (Section 6) without delaying dispatch of response units. All information available will be relayed to the emergency response units. If an EHS is involved the Emergency Management Coordinator will be notified and a report sent to the Virginia State EOC (VAEOC) using the same “Hazardous Material Report Form”. Additional follow-up reports will be submitted as significant changes occur.

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3. If an oil or hazardous material release or threat of release has the potential to affect an adjoining jurisdiction the Emergency Communications Center (ECC) dispatcher will also relay the reported information to the ECC serving that jurisdiction.

4. The response by City of Colonial Heights Department of Emergency Management will be determined by the amount and toxicity of the material released. When responding to a fire at a location where hazardous materials are known to be located, the responding emergency management units will assume the involvement of the most toxic material at that location unless otherwise informed.

5. The Fire Chief, or senior fire official on the scene, will be the on-scene commander and will have the authority to direct in-place sheltering or voluntary evacuation. This decision will be based on a number of factors; the amount and toxicity of the substance released, the duration of the release, weather conditions, wind speed and direction, number and type of population affected the effectiveness of available shelter to provide protection, the availability of usable evacuation routes and other related data.

6. If the situation dictates that an evacuation be directed, the on-scene commander will request that a local emergency be declared and that the EOC be staffed to coordinate the response of other agencies with assigned tasks supporting evacuation and sheltering. The City of Colonial Heights Police Department, City of Colonial Heights Sheriff’s Office and Colonial Heights CERT members will assist the City of Colonial Heights Fire/EMS Department in assuring the evacuation of the affected area.

7. If an evacuation is necessary the boundaries for the evacuation zones will be defined by easily recognized landmarks, such as streets, roads, rivers, etc. These boundary landmarks will be used in the emergency instructions to the public in emergency public information releases. The City of Colonial Heights Public Information Officer (PIO) or the Emergency Management Coordinator will contact radio, television stations and through the Outbound Notification System serving the area to issue warnings and evacuation or in- place shelter instructions to the public. These instructions will also be disseminated in the affected area by public announcements over law enforcement, fire and rescue public address systems, bullhorns, and/or door-to-door and the outbound notification as required by the nature of the threat.

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Radio Stations

WRVA 1140 AM 804-345-1140 3245 Basie Road Henrico, VA 23228

WKHK 95.3 FM 804-330-5700 812 Moorefield Park Drive, Suite 300 North Chesterfield, VA 23236

WGGM – AM 804-717-2000 2461 Eisenhower Avenue Chester, VA 23831

WREJ 1540 AM 804-643-0990 308 West Broad Street Richmond, VA 23220

TV Stations

WTVR-TV Channel 6 (CBS) 804-254-3684 3301 West Broad Street Richmond, VA 23230

WRIC-TV Channel 8 (ABC) 804-330-8815 301 Arboretum Place Richmond, VA 23236 [email protected]

WWBT-TV Channel 12 (NBC) 804-230-1212 5710 Midlothian Turnpike Richmond, VA 23225

WCVE-TV Channel 23 (PBS) 804-320-1301 23 Sesame Street North Chesterfield, VA 23236

WRLH-TV (Channel 35 (FOX) 804-358-3535 1925 Westmoreland Street P. O. Box 1169 Richmond, VA 23230

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Comcast 804-862-3232 3321 S. Crater Road Petersburg, VA 23805

8. The City of Colonial Heights Police Department will assist the on-scene commander in controlling access to the hazard area by the placement of traffic barriers and redirecting traffic. The Police Department will also provide security for any evacuated area and prevent unauthorized access to the area until the residents are allowed to return.

9. Rescue personnel transporting injured or contaminated individuals will make every attempt to obtain a Material Safety Data Sheet for the material involved. This data sheet will be given to the medical personnel to assist them in decontamination of the victims and determining proper medical treatment. In addition, an individual contamination record will be initiated for individuals, both victims and emergency response personnel, who have been exposed to hazardous materials.

10. The City of Colonial Heights Department of Public Works or VDOT will provide or coordinate acquisition of heavy equipment, such as front-end loaders, dump trucks, etc., with operators, to assist in containment of hazardous materials runoff. To prevent contamination of sewer systems, streams, and rivers, the Public Works Department, assisted by the Utilities Department, will supply personnel and materials to close off storm gutters, drains, etc. to keep runoff from firefighting or wash down operations or liquid materials from entering the systems. Contaminated soil, runoff equipment, etc. will be neutralized or removed in accordance with established procedures for the particular material involved.

11. In emergencies requiring the implementation of mutual aid agreements, assistance of the regional response team, or assistance from State agencies a State On-Scene Coordinator (SOSC) will be requested to coordinate the response of State agencies at the site of the incident. The SOSC will be provided by either the Virginia Department of Emergency Management, for releases that do not involve state waters, or by the Department of Environmental Quality when the release threatens state waters.

12. If the incident requires the assistance of Federal agencies, the Fire Chief with the Local On-Scene Coordinator (LOSC) will work with the Federal On-Scene Coordinator (FOSC) and the SOSC at the scene of the incident. The Director of Emergency Management or his/her designee will be the Local Coordinating Officer (LCO) to work with the Federal Coordinating Officer

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(FCO) and the State Coordinating Officer (SCO) to facilitate Federal, State, and Local coordination.

E. Fixed Facility

1. Representatives of the chemical industry are responsible for identifying and providing to the LEPC the Material Safety Data Sheets for and the quantities of those chemicals located at, or shipped to or from, their place of business which are identified as an Extremely Hazardous Substance (EHS) by the Environmental Protection Agency (EPA). They will provide specialized training, as required by the oil or hazardous materials used, manufactured, or stored at their location, to the firefighters, emergency medical personnel, law enforcement and other emergency personnel who may be required to respond to an incident involving these materials at their facility.

2. Fixed facility operators will maintain an automatic monitoring system to detect a release of hazardous materials. In the absence of such an automatic monitoring system, employees of the facility will be trained in detailed procedures for detecting a release by human sensory perceptions.

3. Fixed facility management will maintain an in-house response capability to contain a release of hazardous materials within their property boundaries. They are required to develop an emergency response plan for their facility which, in addition to OSHA or other State and Federal Regulations, provides:

a. An interface for incorporating assistance from City of Colonial Heights emergency response units. b. Procedures for making timely notifications and warnings of a release to City Emergency Management Officials.

c. Procedures for reporting to the National Response Center; Department of Environmental Quality and the Department of Emergency Management. d. Provisions for clean up or supervision of contractor operations for clean-up of released materials.

4. When a release is detected the Facility Emergency Coordinator, Shift Supervisor or Facility Manager will implement the in-house emergency response plan and notify the Emergency Management Coordinator through the City of Colonial Heights ECC using the “Facility Hazardous Materials Incident Report” form .

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F. Transportation Incidents

1. Transporters of hazardous materials may fulfill reporting requirements by dialing 9-1-1.

2. Responding units will be warned to approach the scene of an accident involving transportation vehicles with extreme caution on the possibility that hazardous materials are involved.

3. Responding personnel will visually check the involved vehicle(s) for placards or other evidence of the involvement of oil or hazardous materials. This inspection will also check for leaks or other signs of a release of hazardous materials before coming in close proximate to the vehicle.

4. When approaching the involved vehicle(s), responding personnel will be in full protective clothing using available detection devices while being alert for other indications of a chemical release such as sounds of escaping pressurized gas, strange odors, or physical manifestations such as burning of skin or eyes, dizziness, difficulty in breathing, etc.

5. After conducting a safe reconnaissance mission, personnel will establish an outermost perimeter until the specifics of the product can be confirmed and a plan established to handle the situation safely.

VIII. TASK ASSIGNMENTS:

A. CITY OF COLONIAL HEIGHTS DEPARTMENT OF EMERGENCY MANAGEMENT 1. Provide coordination and leadership of public and private organizations for the development and maintenance of this plan, including mutual support agreements with adjacent jurisdictions. 2. Provide overall direction and control of emergency operations.

3. Initiate actions to declare a local emergency when necessary.

4. Provide direction and coordination for the emergency staff in the EOC when activated.

5. Ensure required reports are submitted to the VAEOC and other State and/or Federal agencies.

6. Coordinate release of public information through the City of Colonial Heights designated public information officer and implement rumor control procedures.

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7. Ensure an accurate record of incident-related expenses is maintained.

8. Arrange for cleanup contractors when the spiller is unable, unwilling, or unknown.

9. Coordinate cleanup activities to ensure proper disposal of contaminated materials.

10. Provide training and conduct exercises of the plan.

11. Maintain a point of contact (ECC) for notification and verification of an oil or hazardous materials release.

a. Emergency Communications Center Dispatcher

(1) Maintain knowledge of the requirements to submit reports to the VAEOC as directed by the Emergency Management Coordinator. (2) Be prepared to act on reports received from facility emergency coordinators, law enforcement officers, private citizens, 9-1-1 or any other source. (3) Obtain as much of the information required on the Hazardous Materials Incident Report as possible. (4) Dispatch initial response units, providing them as much information as possible. (5) Alert key officials. (6) Alert neighboring jurisdictions if they may be affected. (7) Transmit initial and follow-up reports to the VAEOC as directed by the Emergency Management Coordinator.

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B. CITY OF COLONIAL HEIGHTS POLICE DEPARTMENT

1. Provide assistance to the on-scene commander to:

a. Warn and evacuate the public as required. b. Control access to the area and provide traffic control.

2. Provide security for evacuated area.

3. Provide emergency communications system.

C. CITY OF COLONIAL HEIGHTS FIRE/EMS DEPARTMENT

1. Ensure personnel are properly trained and equipped to respond to incidents involving known toxic materials in the area.

2. Maintain a list, by facility, of hazardous materials in the City of Colonial Heights and their related Material Safety Data Sheets.

3. Review and retain facility response plans submitted by oil or hazardous materials facilities.

4. Develop and train on response action checklists or SOP’s to Public Safety Agencies unique for each oil or hazardous materials facility to ensure coordination with their emergency plans.

5. Develop SOP’s and train for response to a transportation incident with potential involvement of oil or hazardous materials.

6. Ensure personnel are properly trained and equipped to respond to incidents involving known oil and hazardous materials in the area.

7. Maintain a list, by facility, of hazardous materials and their related Material Safety Data Sheets.

8. Develop response action checklists or SOP’s unique for each chemical facility.

9. Develop SOP’s and train for response to transportation accidents with potential involvement of oil or hazardous materials.

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10. Provide detection monitors in public shelters to monitor for environmental exposure to the hazardous materials involved when an evacuation has been implemented and public shelters are occupied.

E. CITY OF COLONIAL HEIGHTS HEALTH DEPARTMENT

1. Provide emergency health management and coordinate with Regional Health Director to develop plans for response to a mass exposure.

2. Inspect water supplies and foodstuffs to ensure they are free of contamination.

3. Maintain a listing of and issue warnings to operators of water treatment plants whose water supply may become contaminated as a result of an oil or hazardous materials release within the City.

4. Coordinate with Social Services and the Superintendent of Schools to provide proper sanitation and health care in evacuation assembly centers.

5. Issue public health notices to primary health care physicians and facilities.

6. Ensure water supplies and foodstuffs are free of contamination after cleanup.

F. CITY OF COLONIAL HEIGHTS CITY ATTORNEY

1. Assist in the preparation of the Declaration of a Local Emergency.

2. Provide legal advice to the City Manager, local officials and staff regarding issues relating to the response and recovery.

3. Support taking the necessary legal actions against the responsible parties for failure to comply with applicable hazardous materials, environmental and safety regulations and laws, and/or any criminal actions associated with the incident.

G. CITY OF COLONIAL HEIGHTS SUPERINTENDENT OF SCHOOLS

1. Develop the necessary plans and procedures to implement the appropriate protective actions for school facilities located within the identified risk areas, and ensure the timely implementation of these plans by conducting exercises, providing training to staff and facility population.

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2. In coordination with the Department of Social Services, the Department of Health, and the Red Cross develop plans to provide food and shelter to evacuees in schools outside the risk area.

3. Provide transportation resources to support evacuation initiatives associated with special needs populations, special facilities, and the general population at risk.

4. Support the Health Department to expedient distribution of pharmaceuticals to populations at risk following a chemical, biological, radiological/nuclear event by making school facilities within communities available.

H. CITY OF COLONIAL HEIGHTS DEPARTMENT OF SOCIAL SERVICES

1. Assist the Superintendent of Schools and the Red Cross in shelter operations.

2. Identify and maintain a list of individuals and groups within risk areas who need special evacuation transportation.

3. Supply emergency clothing if required.

4. Coordinate assistance from private relief organizations when such assistance is made available.

I. CITY OF COLONIAL HEIGHTS DEPARTMENT OF PUBLIC WORKS

1. Develop and maintain in-house SOP’s for preventing oil or hazardous materials run off from entering the sewer storm drain system.

2. Provide heavy equipment, such as front-end loaders and dump trucks, etc., with operators.

3. Ensure employees are trained in protective measures.

4. Prevent contamination of the water supply.

5. Maintain map drawings of water, storm drains, and sewer.

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J. REGIONAL MEDICAL CENTER

The Medical Center is not equipped to care for seriously contaminated patients; however, they will strive to obtain the needed equipment and develop the skills necessary to provide emergency care to exposed or contaminated victims. To attain this end they will:

1. Develop Emergency Room procedures to treat incident victims exposed to hazardous materials known to be in the area.

2. Develop procedures to decontaminate victims to ensure that the Emergency Room and supporting departments such as x-ray, etc. do not become contaminated.

3. Develop procedures to ensure materials used in decontamination are safely secured for proper disposal.

4. Develop procedures to ensure that contaminates do not enter the hospital heating and ventilation system.

5. Ensure Material Safety Data Sheets and/or recommended treatment information for hazardous materials that have been identified as being in the area are readily available in the Emergency Room.

6. Develop triage criteria to deal with large numbers of exposed victims.

MEDICAL COLLEGE OF VIRGINIA Can perform the above actions as Southside Regional Medical Center but has the ability to handle contaminated patients and personnel

K. ADJACENT JURISDICTIONS

Provide assistance through mutual aid agreements to:

1. Issue warnings and direct appropriate protective actions for citizens located in threatened areas within their jurisdiction.

2. Be prepared to provide evacuation assembly centers and shelters upon request.

3. Assist with coordination of medical facilities.

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4. Provide backup emergency equipment and personnel in accordance with mutual aid agreements upon request.

L. STATE AGENCIES

The Virginia Department of Emergency Management Emergency Operations Center (e.g. VAEOC) is the common point of contact for the Department of Environmental Quality, and the Virginia Emergency Response Council. The VAEOC is the primary agency for coordinating response of other State agencies to support local emergency operations. The Virginia Department of Emergency Management Regional Hazardous Materials Officer will provide technical assistance and will be the State On-Scene Coordinator (SOSC) for incidents involving hazardous materials when other State agencies are involved in the response. The Department of Environmental Quality will provide the SOSC for incidents involving oil or hazardous materials that will affect the water resources of the Commonwealth. The State Emergency Operations Center will report oil or hazardous material events, which meet pre-determined criteria, to those State and Federal agencies which require notification of the event even though direct assistance is not required.

M. FEDERAL AGENCIES

Federal agencies will provide technical assistance in accordance with their area of responsibility. Other assistance may be provided by agencies within their statutory, regulatory, or discretionary authority.

IX. CHEMICAL FACILITIES (Private Companies and Public Utilities)

1. Develop, implement, and maintain a system and/or procedures to detect a release of oil or hazardous materials.

2. Maintain a trained and properly equipped team of employees to combat and control an incident involving their oil or hazardous materials.

3. Maintain a readily available source of Material Safety Data Sheets to provide emergency medical personnel for use in treating contaminated or exposed victims.

4. Maintain and have readily available “Oil or Hazardous Material Incident Report” forms and a roster of emergency notification telephone numbers.

5. Develop an alternate means of communication with the local emergency dispatcher.

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6. Provide specialized training to local emergency response personnel for on- site hazardous materials if specialized procedures are required.

7. Be responsible for neutralization and cleanup of contamination resulting from the operations at their facility(ies).

8. Transporters are responsible for cleanup and neutralization at the site of their transporting vehicle.

X. EMERGENCY SERVICES ACTIONS - HAZARDOUS MATERIALS INCIDENTS

A. Normal Operations

1. Conduct an annual meeting of the LEPC to review and update this plan to ensure planned response remains appropriate for current needs.

2. Conduct a critique of emergency operations after this plan has been implemented in response to other than a routine hazardous materials response and make revisions as indicated by the evaluation.

3. Conduct exercises and drills and revise this plan as required.

4. Ensure response personnel receive adequate training on a recurring basis.

B. Emergency Operations

1. ECC Dispatcher

a. Dispatch emergency response units as required. Include CAS number, emergency health information, and other known information from the incident report if available. b. The Incident Commander will notify the Emergency Management Coordinator and the Virginia Emergency Operations Center. c. Ensure public facilities identified on the facility data sheet for the reporting facility are notified. d. Prepare to notify public facilities in the vicinity of a transportation incident if oil or hazardous materials may be involved. e. Make other notifications on the alert roster as directed by Emergency Management Coordinator.

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2. EMERGENCY MANAGEMENT

The Coordinator of Emergency Management shall:

a. Evaluate the situation and the magnitude of the threat and report as needed to the Director of Emergency Management. b. Ensure that proper reports are submitted to the VAEOC for all oil or hazardous materials incidents that meet or exceed the reportable quantity established by CERCLA or SARA Title III. c. Accomplish alert, as required, and direct special facility notification. d. Activate the EOC, if appropriate. e. Declare a local emergency, if appropriate. f. Alert adjacent jurisdictions, as required, if: (1) Toxic substances will cross jurisdictional borders. (2) Mutual aid assistance may be required. g. The Emergency Management Coordinator will submit a follow-up report in Web-EOC as soon as more complete information is known but no later than 72 hours after termination of the event.

ADJACENT JURISDICTION NON-EMERGENCY PHONE NUMBER

CHESTERFIELD COUNTY 804-748-1251

EMERGENCY COMM. CENTER

CITY OF HOPEWELL EMERGENCY 804-541-2275

COMM. CENTER

CITY OF PETERSBURG 804-732-4222

EMERGENCY

COMM. CENTER

FT. LEE EMERGENCY 804-734-7400 OR 804-734-7099

COMM. CENTER

DINWIDDIE COUNTY 804-469-3755

EMERGENCY COMM. CENTER

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PRINCE GEORGE EMERGENCY 804-733-2770

COMM. CENTER

h. Alert evacuation support organizations and implement evacuation plans, if evacuation is required. i. Alert the VAEOC and submit “Hazardous Materials Incident Report” and request notification of applicable State agencies. j. Ensure that required reports are submitted to: (1) VAEOC (2) Department of Environmental Quality (3) Virginia Emergency Response Council (4) LEPC – (City of Colonial Heights Department of Emergency Management). C. Recovery

1. Coordinate Federal and State agency action with local efforts. (City of Colonial Heights Department of Emergency Management)

2. Ensure cleanup is completed in accordance with procedures for the material involved. (City of Colonial Heights Fire and EMS Department)

3. Initiate procedures for recovery of funds expended in response to the incident. (City of Colonial Heights Fire and EMS Department)

4. Review and update this plan, as required by lessons learned.

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City of Colonial Heights Emergency Operations Plan - 125 -

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EMERGENCY FACILITIES AND EQUIPMENT

I. EMERGENCY OPERATIONS CENTER: The City of Colonial Heights Emergency Operations Center is located at 100-B Highland Avenue. Alternate EOC is located in Fire Station #2, 215 Dunlop Farms Boulevard. The Director and/or Coordinator of Emergency Management, or his/her designee, may activate the EOC.

II. POLICE DEPARTMENT: The Police Department is located at100-A Highland Avenue. All emergency calls are received and dispatched through the City’s ECC system at the EOC. The highest ranking officer on duty is in charge of law enforcement operations.

III. FIRE AND EMS DEPARTMENT: The City of Colonial Heights Fire and EMS Department maintains 2 stations. The Fire Chief or highest ranking officer on scene is in charge of the Hazardous Material Operations.

IV. MEDICAL, HEALTH, AND RESCUE: A. The Southside Regional Medical Center administrator is in charge of hospital operations and the district Public Health Officer is in charge of health department operations.

B. At the present time Southside Regional Medical Center is equipped to handle limited hazardous materials victims.

C. The City of Colonial Heights Fire and EMS Department will be conducting rescue operations. The Chief of the Fire and EMS Department or the ranking officer on scene will be in charge of operations.

V. EMERGENCY SHELTERS:

A. Emergency shelters and evacuation assembly centers will be selected from the City school facilities dependent upon their location relative to the site of the hazardous materials incident. The principal of each school will be responsible for opening and operating their facility in conjunction with the Department of Social Services.

With Generators: Colonial Heights Middle School 500 Conduit Road Colonial Heights, VA 23834 804-524-3420

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Without Generators: Colonial Heights High School 3600 Conduit Road Colonial Heights, VA 23834 804-524-3405

The Fire Stations can be used as staging locations for evacuees until shelters are open for operations.

City of Colonial Heights

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Section 3:

RESOURCE INVENTORY AND INDEX

Emergency Generators Stationary Generators are located at the following places:

 Public Safety Building to include Fire Station #1  Fire Station #2 (Dunlop Farms Boulevard)  City Garage  Colonial Heights Middle School

Portable Generators:  Public Works (1)  Police Command Post  Haz-Mat Trailer

Mounted Generators:  Squrt 1  Squrt 2  Quint 2  Squad 2  Engine 1

Agencies and Contractors (with substantial equipment)

Rent-A-Quip Heaters, Generators and Power Equipment, 2600 Blvd Small and Heavy Equipment 804-520-1700

Richard Crowder Construction Heavy Equipment 2101 Puddleduck Road Petersburg, VA 23805 804-861-1361

Public Works Heavy Equipment & Vehicles 804-520-9372

Transportation

Colonial Heights School Transportation 804-524-3400

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Colonial Heights Recreation and Parks 804-520-9219

Food Storage

Food Lion Dunlop Village Shopping Center 804-526-0143

Martins Colonial Square Shopping Center 804-520-6849

Wal Mart 671 Southpark Boulevard 804-520-8910

Sam’s Club 735 Southpark Boulevard 804-520-0508

Fuel Storage

Valero 3523 Boulevard 804-526-7881

Chevron 801 Boulevard 804-520-2881

Sheetz 2711 Conduit Rd. 804-526-9052

WaWa 1270 Temple Avenue 804-526-6317

Uppy’s BP 915 Boulevard 804-520-2470

Uppy’s BP 961 Temple Avenue 804-520-1465

Kangaroo 891 Temple Avenue 804-526-6025

Martins 2960 Boulevard 804-520-8910

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Colonial Shell 3220 Boulevard 804-526-4200

Quik Food Mart 501 Southpark Boulevard 520-526-4070

Southpark Slip In 425 Southpark Boulevard 804-520-0256

WAWA 604 Boulevard 804-526-9823

SECTION 4:

ADDITIONAL FACILITIES AT RISK:

The following facilities will be notified when the effect of a hazardous materials incident may impact upon their locations during their hours of operation. (Telephone numbers listed in front.

1. Colonial Heights High School 8 – 5 Kristen Janssen 3600 Conduit Road 804-524-3405

2. Colonial Heights Middle School 8 – 5 William Hortz 500 Conduit Road 804-524-3480

3. Lakeview Elementary School 8 – 5 Valerie Wiggins 401 Taswell Ave. 804-524-3435

4. North Elementary School 8 – 5 Travis Ridley 3201 Dale Ave. 804-520-3430

5. Tussing Elementary School 8 – 5 David Staples 5501 Conduit Road 804-524-3440

6. Colonial Heights Convalescent Center Nurse Supervisor 831 E. Ellerslie Ave. 24 Hrs. 804-526-6851

7. Southpark Mall 24 hrs. Security 230 Southpark Circle 9-10 804-943-5405

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8. Mundet 24 Hrs. 1106 W. Roslyn Ave. 804-748-3319

9. Living World Outreach 1221 Boulevard 804-520-8276

10. Dunlop Village Food Lion 24 Hrs. Duty Manager 11 Dunlop Village Shopping Center 804-526-0143

11. Peeples Department Store 9 – 9 22 Colonial Square 804-526-1261 3107 Blvd

12. Martins at Colonial Square 7 – 10 10 Colonial Square 804-520-4800

13. Discovery World Day Care 6:30 – 6:30 123 W. Ellerslie Ave. 804-526-1590

14. Wesley United Methodist Day Care 9 – 6 804-526-3700 3701 Conduit Ave.

15. Angel Care 6-6 804-526-2009 1617 Boulevard

16. New Beginnings 6-6 804-520-7433 3233-A Boulevard

17. Dunlop House 24 Hrs. 804-520-0050 235 Dunlop Farms Boulevard

18. EOC 24 Hrs. Duty Supervisor 100 Highland Ave. 804-524-8774

19. Wal Mart 24 Hrs. Duty Manager 671 Southpark Boulevard 804-520-8710

20. K-Mart 8 – 10 Duty Manager 116 Southgate Square 804-520-9428

21. Coyne Textile Services 5 – 7 800 South Ave. 804-520-5171

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22. Target Store 8 – 10 Duty Manager 721 Southpark Boulevard 804-520-0190

23. Sam’s Club 9 – 9 Duty Manager 735 Southpark Boulevard 804-520-0508

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Section 5:

REPORTING REQUIREMENTS

I. EMERGENCY MANAGEMENT

A. The Coordinator of Emergency Management shall:

1. Ensure that proper reports are submitted to the VAEOC for all oil or hazardous materials incidents that meet or exceed the reportable quantity established by CERCLA or SARA Title III. 2. Ensure that an initial report is submitted to adjoining jurisdictions when the released material may cross jurisdictional boundaries. 3. Ensure that a written follow-up report is submitted to applicable State and Federal agencies.

B. Fire Department

1. Submit an incident report to the VAEOC. Request relay of report to the Department of Environmental Quality, Coast Guard, and/or EPA as required. Copy of reports submitted to Colonial Heights EOC immediately following VAEOC. 2. Do not delay the initial report to obtain all the information on the report form. 3. Submit a follow-up written report as soon as more complete information is known and a complete report as soon as practical but no later than 72 hours after termination of the event.

C. Facility Reporting

1. If an oil or hazardous materials release poses an immediate or imminent threat to public health or the environment beyond the boundaries of the facility, equals or exceeds the reportable quantity, or is required under CERCLA, Section 103 (a) or SARA Title III, Section 304 to report to the National Response Center, the City shall be notified immediately through its 24 hour emergency response telephone number 9-1-1 by use of the report form in Section 6. 2. If the release substance poses a threat across state boundaries, the State Emergency Response Committee will also be informed of the release. 3. If an oil or hazardous materials release poses no immediate or imminent threat to the public health or the environment beyond the boundaries of the facility and is not required by law to be reported to the National Response

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Center, the City of Colonial Heights officials and the LEPC shall be notified through the Office of the Emergency Management Coordinator the next business day. 4. Written follow-up reports will be submitted as soon as possible to provide updated information as it becomes available or within 72 hours after termination of the event. A complete follow-up report (Hazardous Materials Incident Report) will be submitted to the City of Colonial Heights Emergency Management Coordinator, Virginia Department of Emergency Management, Technological Hazards Branch; and the VERC through the Department of Environmental Quality, as soon as possible but no later than 72 hours after termination of the event.

Section 6: REPORT FORMS

Hazardous Materials Incident Report Report of an oil or hazardous materials incident should contain as much of the following information as possible. Do not delay reporting to obtain missing information before taking response actions. Use follow-up reporting to complete requirements.

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HAZARDOUS MATERIALS INCIDENT NOTE: Report of an oil or hazardous materials incident should contain as much of the following information as possible. Do not dlreporting to obtain missing information before taking response actions. Use follow-up reporting to complete it DATE: TIME: INITIALS: HM#: HAZ. CLASS:

CALLER:: PHONE #: AGENCY:

INCIDENT LOCATION:

CONTACT NAME: OIC ON-SCENE:

JURISDICTION: HAZ-MAT AREA: PRODUCT(S) INVOLVED EHS?* q Yes q No FORM: q SOLID q LIQUID q GAS QUANTITY LOST: q GALLONS q POUNDS CHEMICAL NAME: TRADE NAME:

ID NUMBERS: UN# CAS# STCC# DATE/TIME INCIDENT OCCURRED DURATION OFRELEASE

MEDIA AFFECTED: q AIR q WATER q WATERWAY FISHKILL: q YES q NO DEQ-WATER NOTIFIED q YES q NO PROFS: DUTY OFFICER: SITUATION DESCRIPTION:

TYPE OF CONTAINER q DRUM q BOX/CRATE q SADDLE TANK q ABOVE GROUNDTANK q UNDERGROUND TANK q TRANSFORMER q CARBOY q PIPELINE q SHIP/BARGE q RAIL TANK CAR q CARGO TANK q BOX TRUCK q INTERMODAL q CYLINDER q BOTTLE q UNKNOWN q PRESSURE q NON-PRESSURE ID MARKS:

CONDITIONS q LEAKED q LEAKING q ON FIRE q SPILLED q OVERFILL q ILLEGALDUMP q NOT LEAKING q UNKNOWN OTHER (specify):

EVACUATION CONDUCTED q YES q NO IF YES, WHAT DISTANCE INJURIES? q YES q NO IF YES, HOW MANY RESPONSE HMO RESPONDING? q YES q NO RESPONSE TYPE: q EMERGENCY q INVESTIGATIV TIME OUT: IN SERVICE: E LEVEL TEAM RESPONDING q YES q NO TEAM: TIME NOTIFIED: *Extremely Hazardous Substance, Complete Page 2 if possible REV1/01 The following additional information is required when the material involved is on the EPA’s list of extremely hazardous substances.

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HAZARDOUS MATERIALS INCIDENT REPORT (continued) *EXTREMELY HAZARDOUS SUBSTANCE NOTE: The following additional information is required when the material involved is on the EPA's list of extremely hazardous substances. ANY KNOWN OR ANTICIPATED HEALTH RISK:

ADVICE REGARDING MEDICAL ATTENTION TO EXPOSED PERSONNEL:

RECOMMENDED PRECAUTION:

OTHER INFORMATION:

NOTIFICATIONS DIRECTOR OF EMERGENCY SERVICES: NAME: (W) PHONE: (H) PHONE:

VA EMERGENCY MGT (EOC) NAME: TIME: 1-800-468-8892 YES NO q q RESPONDING: ON SCENE: q YES q NO q YES q NO FIRE HAZ MAT NAME: TIME: OFFICER YES NO q q RESPONDING: ON SCENE: q YES q NO q YES q NO NATIONAL RESPONSE CENTER:q YES q NO NAME: TIME: AGENCY: NAME: TIME: AUTH:

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MATERIAL SAFETY DATA SHEET (MSDS) REQUEST FORM

CHEMTREC® accepts all calls for assistance related to hazardous materials emergencies. Callers DO NOT need to be registered with CHEMTREC. Upon receipt of an emergency call, CHEMTREC will ask for important details about the incident.

The following list includes the questions and information that will be requested. Some of this information may not be available, but the more details given, will improve CHEMTREC's ability to obtain the needed information.

1) CALL 1-800-424-9300

Full name and title of caller ______

Callback telephone number ______

and secondary number ______

Specific location, description of incident ______

Time of incident and local weather conditions ______

What actions have been taken ______

Product information from shipping documentation including:

Name of shipper ______

Name of carrier ______

Placard Information (UN# and/or STCC number of product)______

Trade name of the products, or chemical/DOT shipping name:______

Shipper and point of origin______

Consignee and destination______

Identification numbers or stencil markings from cars, trailers, or other containers ______

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Type or description and number of containers/packages ______· Amount of material involved, how much has spilled or released ______

MATERIAL SAFETY DATA SHEET (MSDS) REQUEST FORM (Cont’d..)

Any fatalities/injuries/exposures ______

Specific information that is needed as a priority (MSDS, shipper/manufacturer contact, medical assistance, etc) ______

What actions have been taken thus far ______

What resources are on the scene or in route ______

Industry representatives on the scene or in route ______

Depending on the specific incident, some of the information on this list may not be required. Additionally, this list should be used as a guideline only. Callers should not delay or hesitate to call CHEMTREC if some of this information is not known or not available. For more Information visit www.chemtrec.org

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Section 7:

HAZARDOUS MATERIALS SITE MAPS

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HAZARDOUS MATERIALS HIGHWAY TRANSPORTATION MAP

There are 3 primary transportation routes in and through the City of Colonial Heights as identified in the shaded area below. They are:

 U.S. Route 1/301 from the Chesterfield County line to the City of Petersburg Line

 Interstate 95 from the Chesterfield County line to the City of Petersburg Line

 Temple Avenue Rt. 144 from U.S. Route 1/301 to the Prince George County Line

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Hazardous Materials Natural Gas Pipeline Map

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Hazardous Materials Railroad Map

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Section 8:

CHEMICAL FACILITY RESPONSIBILITIES

I. Each facility in the City of Colonial Heights that has present on its premises a substance listed on the EPA list of Extremely Hazardous Substances in quantities equal to or greater than the threshold planning quantity will report the presence and quantity of such substances to the City of Colonial Heights LEPC (City of Colonial Heights Department of Emergency Management), the City of Colonial Heights Fire Department Headquarters, and the VERC. Any subsequent change in the status of chemical inventory at the facility will be reported to the LEPC and the VERC within 60 days of the effective date of the change. This notification includes changes as a result of the addition or deletion of a substance by EPA or a change in the threshold planning quantity.

II. Each facility meeting the above requirements will identify, by name, a facility emergency coordinator and an alternate who shall have the authority to make the determinations necessary for reporting releases of an EHS and to implement emergency response.

III. Fixed facility operators will maintain an automatic monitoring system to detect a release of hazardous materials. In the absence of such an automatic monitoring system, employees of the facility will be trained in detailed procedures for detecting a release by human sensory perceptions.

IV. Fixed facility management will maintain an in-house response capability to contain a release of hazardous materials within their property boundaries. They are required to develop an emergency response plan for their facility which provides:

A. An interface for incorporating assistance from emergency response units. B. Procedures for making timely notifications and warnings of a release to the City of Colonial Heights Emergency Communications. C. Procedures for reporting to the National Response Center; Department of Environmental Quality and the Department of Emergency Management. D. Provisions for cleanup or supervision of contractor operations for cleanup of released materials.

V. When a release is detected that poses an immediate or imminent threat to public health or is required by law to be reported to the National Response Center the facility emergency coordinator, shift supervisor or facility manager will implement the in-house emergency response plan and notify the Emergency Management Coordinator and the LEPC through the Emergency Communications Center using the “Hazardous Materials Incident Report” form in Section 6.

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VI. If the release poses no immediate or imminent threat to public health or is not required by law to be reported to the National Response Center, the City and the LEPC shall be notified no later than the next business day through the Emergency Management Coordinator.

VII. Written follow-up reports will be submitted as soon as possible to provide updated information as it becomes available. A complete follow-up report (Hazardous Materials Report) will be submitted to the Emergency Management Coordinator; Virginia Department of Emergency Management, Technological Hazards Branch; and the VERC through the Department of Environmental Quality, Waste Division, as soon as possible but no later than 72 hours after termination of the event.

VIII. Copies of all correspondence to State and Federal agencies concerning an oil or hazardous materials release will be provided to the Emergency Management Coordinator, which chairs the LEPC.

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Section 9: FACILITY DATA INFORMATION

REPORTING FACILITY: HOME OFFICE: John Wessels Coyne Textile Services Coyne Internatl Enterprises 800 South Ave. 140 Cortland Ave. Colonial Heights, VA 23834-3613 Syracuse, NY 13221 315-475-1626 FACILITY EMERGENCY COORDINATOR: Tyrus Taylor, General Manager 804-520-5171 804-317-9811

ALTERNATE: Delbert Simmons, Plant Manager 804-520-5171 804-504-3017

MAXIMUM RADIUS OF RISK (MRR) MILES: 10

CHEMICAL QUANTITY S C STORAGE RQ MRR

OR CAS # ON SITE A E (POUNDS)

(Code from R R

Tier II) A C

L 1310-73-2 Sodium 04 014 N/A Hydroxide A N/A

LEAK DETECTION METHODS: Visual and other sensory perceptions during the course of normal work duties or routine inspections EMERGENCY SEE FOLLOWING

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City of Colonial Heights Emergency Operations Plan - 147 -

FACILITY DATA INFORMATION

REPORTING FACILITY: HOME OFFICE:

The Home Depot Store #4633 ARCADIS 2600 Conduit Road 160 Chapel Rd. Suite 201 ColonialFACILITY Heights,EMERGENCY VA 23834 COORDINATOR:-3613 Manchester, CT 06042 James Johnson, Store Manager 804-520-0402

ALTERNATE: Kenneth Zell, District Ops. Manager 513-593-5017

MAXIMUM RADIUS OF RISK (MRR) MILES: 10

CHEMICAL QUANTITY S C STORAGE RQ MRR

OR CAS # ON SITE A E (POUNDS)

(Code from R R

Tier II) A C

#7664-93 9 Sulfuric L R

Acid 02

LEAK DETECTION METHODS: Visual and other sensory perceptions during the course of normal work duties or routine inspections EMERGENCY SEE FOLLOWING

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City of Colonial Heights Emergency Operations Plan - 149 -

FACILITY DATA INFORMATION

REPORTING FACILITY: HOME OFFICE:

Roslyn Converters, Inc. Mundet, Inc. 1106 West Roslyn Rd. P. O. Box 70, 1106 Roslyn Rd. Colonial Heights, VA 23834 Colonial Heights, VA 23834 804-748-3319 FACILITY EMERGENCY COORDINATOR: Stan Patrick, Maintenance Supervisor 804-748-3319 804-861-2044

ALTERNATE: Charles Keene, Group Engineer 804-748-3319 804-307-8163

MAXIMUM RADIUS OF RISK (MRR) MILES: 10

CHEMICAL QUANTITY S C STORAGE RQ MRR

OR CAS # ON SITE A E (POUNDS)

(Code from R R

Tier II) A C

L 64-17 5 Ethyl Alcohol 04 A14 D14 N/A N/A 108-21-4 Isopropyl A Acetate 04 A A14 D14 N/A N/A 109-60-4 N propyl A A14 D14 N/A N/A Acetate 04 LEAK DETECTION METHODS: Visual and other sensory perceptions during the course of normal work duties or routine inspections

EMERGENCY SEE FOLLOWING

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FACILITY DATA INFORMATION

REPORTING FACILITY: HOME OFFICE:

Verizon COLONIAL HEIGHTS Verizon 1 North Valley Road Colonial Heights, VA 23834

FACILITY EMERGENCY COORDINATOR: Gregory Burnette, Property Manager 800-386-9636 804-772-6708

ALTERNATE: Jason Weller, Manager 800-386-9639 804-772-6708

MAXIMUM RADIUS OF RISK (MRR) MILES: 10

CHEMICAL QUANTITY S C STORAGE RQ MRR

OR CAS # ON SITE A E (POUNDS)

(Code from R R

Tier II) A C

L N/A 7664-93-9 Lead Acid 04 R14 N/A Batteries R LEAK DETECTION METHODS: Visual and other sensory perceptions during the course of normal work duties or routine inspections EMERGENCY SEE FOLLOWING

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City of Colonial Heights Emergency Operations Plan 153

FACILITY DATA INFORMATION

REPORTING FACILITY: HOME OFFICE:

Sam’s Club #6524 Sam’s East, Inc 735 Southpark Blvd. 1300 SE 8th St., Dept 8981 Colonial Heights, VA 23834 ` Bentonville, AR 72716-0605 479-204-8453 FACILITY EMERGENCY COORDINATOR: Felecia Brown, Manager 479-273-4600 804-520-0508

ALTERNATE: Alarm Central, Wal-Mart 479-273-4600 800-530-9924

MAXIMUM RADIUS OF RISK (MRR) MILES: 10

CHEMICAL QUANTITY S C STORAGE RQ MRR

OR CAS # ON SITE A E (POUNDS)

(Code from R R

Tier II) A C

L 7664-93-9 Sulfuric 03 A R14 N/A N/A Acid

LEAK DETECTION METHODS: Visual and other sensory perceptions during the course of normal work duties or routine inspections

EMERGENCY SEE FOLLOWING

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Section 10: PROTECTION OF EMERGENCY WORKERS

MISSION

To ensure the health and safety or emergency response personnel while assessing, responding to, and recovering from hazardous materials incidents.

SITUATION

The On-Scene Incident Commander/Unified Command is responsible for the health and safety of all emergency response personnel. Response operations will comply with the regulations and requirements of the Virginia Department of Labor and Industry and OSHA.

Emergency workers must be properly equipped and trained to execute assigned duties in an effective, efficient, and safe manner while responding to any emergency.

Personnel protective equipment will be identified and utilized based on the initial assessment of the scene to prevent or minimize exposure to any known or suspected hazards.

Prior to responding on-site, all responders will be briefed on the site safety and health plan developed by the Incident/Unified Command.

Risk associated with any known or suspected hazards will be communicated to emergency responders in a clear and concise manner.

ORGANIZATION

All emergency operations will be conducted under an Incident/Unified Command System.

CONCEPT OF OPERATIONS

All personnel designated to support the Unified Command will be trained to the level required for their job functions and responsibilities. Prior to initiating any site response activity, emergency response personnel will be given a pre-entry briefing that will review the following:

1. Health and Safety Standing Operation Procedures 2. Organizational Structure/Chain or Command 3. Communication pathways 4. Identification of any known or suspected hazards and their associated risks

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5. Recommended personal protective equipment 6. Identification of nearest medical assistance

A monitoring program will be implemented to track emergency worker exposure, as well as air and environmental concerns. Emergency responders will have a basic understanding of the types of instrumentation that will be employed, the frequency of examination required to ensure effective protection and timely identification of problems. Responders must be able to recognize the signs and symptoms of exposure to known or suspected hazards on scene. In chemical or biological incidents, emergency responders and emergency support personnel may be given prophylaxes with medical supplies from the Strategic National Stockpile, as well as from regional stocks.

A variety of means will be implemented to prevent or limit emergency worker exposure to hazardous materials and ensure the highest level of safety on site. They include use of personal protective equipment, engineering controls, and standard operating procedures. Standard operating procedures that protect emergency workers during response operations include such things as staging responders upwind of possible hazards, limiting the number of responders into hazardous areas, and establishing work-time restrictions within the hazard area. Engineering control methods, such as use of remotely operated material handling equipment, will be utilized whenever appropriate and advantageous to do so (e.g., explosive situations). Personal protective equipment will be recommended and utilized based on the site hazards identified in the initial assessment of the scene, as well as the conditions and duration of the task. The responder must have an understanding of the use and limitation of his protective equipment in the context of the mission given.

The number of responders employed at the scene will be limited to the minimum number required to perform the task in a safe and efficient manner. The use of the “buddy system” will always be recommended to ensure the highest level of responder safety while conducting response operations. The Safety Officer designated by the Unified Command will have the authority to alter or suspend response operations if unsafe activities are discovered.

All personnel, equipment, vehicles, animals, and other property utilized in a response to a nuclear, biological, or chemical incident and removed from a contaminated area will be put through a decontamination process. Equipment and property that cannot be effectively decontaminated will be collected at a designated location on-site and disposed of in accordance with pre-established procedures.

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Section 11: EXERCISE AND TRAINING

I. EXERCISE:

Each year, the City of Colonial Heights LEPC will conduct a HazMat exercise to coincide with the technological exercise requirements of FEMA. The SARA Title III plan will be reviewed and updated annually. The Virginia Department of Emergency Management may be requested to assist with exercise design and preparation. Fire, Rescue, Emergency Management and Law Enforcement personnel will be required to participate in all exercises. Personnel from the City of Colonial Heights Department of Social Services, Health Department, Schools as well as volunteer personnel from Red Cross and other local, State, and Federal agencies will be requested to participate in functional and full scale exercises, as appropriate.

II. TRAINING:

A. Training programs will be offered to First Responders, EOC personnel, Law Enforcement personnel and Emergency Management personnel annually. Law enforcement, Fire and Rescue personnel may choose to hold additional in-house training programs as necessary. Training programs are offered through the Department of Fire Programs, Virginia Department of Emergency Management, FEMA, and other public and private organizations.

B. Training for shelter managers, school employees, health department employees and other volunteers will be offered annually through the American Red Cross, Virginia Department of Emergency Management, Department of Social Services, and other public and private organizations.

C. First responders who will be trained to Hazardous Materials First Responder – Awareness level.

D. All Fire/EMS Department personnel will be trained to Hazardous Materials Operations Level.

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Section 12: SAMPLE HEALTH ADVISORIES

DATE:

TO: All Primary Care Facilities in City FROM: (Name of Health Director) City of Colonial Heights Department of Health

SUBJECT: Health Risks resulting from (event, site, and date)

The ______at ______EVENT SITE in City of Colonial Heights on ______(date) released chemical particles into the environment in concentrations sufficient to cause health problems in some persons. Individuals suffering with chronic respiratory conditions, the elderly, infants and young children, and other individuals highly sensitive to air pollutants are at increased risk. Although precautions were taken, it is possible that some residents in the area may experience symptoms which are characteristic of over exposure to these chemicals.

Exposure to ______should be considered with patients LIST CHEMICALS INVOLVED experiencing ______LIST SYMPTOMS:______

In addition to specific information on patient’s medical condition and treatment, record specific information related to the incident, such as: patients’ location when exposed to contaminants, estimated distance of that location from ______, LOCATION OF RELEASE and estimated time of onset of symptoms. Report incidents to the City of Colonial Heights Department of Health.

For additional information, contact City of Colonial Heights Department of Health at 804-751-4385.

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EVACUATION ASSEMBLY CENTERS

DATE: ______

TO: Medical Aid Station Evacuation Assembly Center

FROM: (Name of Health Director) City of Colonial Heights Department of Health

SUBJECT: Health Risks resulting from (event, site, and date)

The ______at ______EVENT SITE in City of Colonial Heights on ______(date) released chemical particles into the environment in concentrations sufficient to cause health problems in some persons. Individuals suffering with chronic respiratory conditions, the elderly, infants and young children, and other individuals highly sensitive to air pollutants are at increased risk. Although precautions were taken, it is possible that some residents in the area may experience symptoms which are characteristic of over exposure to these chemicals.

Exposure to ______should be considered with patients LIST CHEMICALS INVOLVED experiencing ______LIST SYMPTOMS ______

In addition to specific information on patient’s medical condition and treatment, record specific information related to the incident, such as: patients’ location when exposed to contaminants, estimated distance of that location from ______, LOCATION OF RELEASE and estimated time of onset of symptoms. Report incidents to the City of Colonial Heights Department of Health.

For additional information, contact City of Colonial Heights Department of Health at 804-751-4385.

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HEALTH ADVISORY FOR PHYSICIANS

DATE: ______

TO: All Primary Care Physicians Serving City of Colonial Heights

FROM: (Name of Health Director) City of Colonial Heights Department of Health

SUBJECT: Health Risks Resulting from (event, site, and date)

The ______at ______EVENT SITE in City of Colonial Heights on ______(date) released chemical particles into the environment in concentrations sufficient to cause health problems in some persons. Individuals suffering with chronic respiratory conditions, the elderly, infants and young children, and other individuals highly sensitive to air pollutants are at increased risk. Although precautions were taken, it is possible that some residents in the area may experience symptoms which are characteristic of over exposure to these chemicals.

Exposure to ______should be considered with patients LIST CHEMICALS INVOLVED experiencing ______LIST SYMPTOMS ______

In addition to specific information on patient’s medical condition and treatment, record specific information related to the incident, such as: patients’ location when exposed to contaminants, estimated distance of that location from ______, LOCATION OF RELEASE and estimated time of onset of symptoms. Report incidents to the City of Colonial Heights Department of Health.

For additional information, contact City of Colonial Heights Department of Health at 804-751-4385.

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PUBLIC ANNOUNCEMENTS

The ______at ______EVENT SITE in City of Colonial Heights on ______(date) released chemical particles into the environment in concentrations sufficient to cause health problems in some persons. Individuals suffering with chronic respiratory conditions, the elderly, infants and young children, and other individuals highly sensitive to air pollutants are at increased risk. Although precautions were taken, it is possible that some residents in the area may experience symptoms which are characteristic of over exposure to these chemicals.

Exposure to ______should be considered with patients LIST CHEMICALS INVOLVED experiencing ______LIST SYMPTOMS ______

In addition to specific information on patient’s medical condition and treatment, record specific information related to the incident, such as: patients’ location when exposed to contaminants, estimated distance of that location from ______, LOCATION OF RELEASE and estimated time of onset of symptoms. Report incidents to the City of Colonial Heights Department of Health.

For additional information, contact City of Colonial Heights Department of Health at 804-751-4385.

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Section 13 DEFINITIONS AND ABBREVIATIONS Terms not defined in this section have the meaning given by the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), the Superfund Amendments and Reauthorization Act SARA) of 1986, the Clean Water Act (CWA), or the Clean Air Act (CAA). For amplification of the definitions, refer to those documents.

Amateur Radio Emergency Services - A public service organization of licensed amateur radio operators who have voluntarily registered their qualifications and equipment to provide emergency communications for public service events as needed.

American Red Cross - An organization charged by statue and agreements with the responsibility of helping meet the human needs of disaster victims.

Command Section - One of the five functional areas of the Incident Command System. The function of command is to direct, control, or order resources, including people and equipment, to the best possible advantage.

Command Post - That location at which primary Command functions are executed; usually co- located with the Incident Command Base. Also referred to as the Incident Command Post.

Comprehensive Resource Management - Maximizes the use of available resources, consolidates like resources and reduces the communications load on the Incident Command Operation.

Coordination - The process of systematically analyzing a situation, developing relevant information, and informing appropriate personnel of viable alternatives for selection of the most effective combination of available resources to meet specific objectives.

Declaration of Emergency - Whenever, in the opinion of the Governor, the safety and welfare of the people of the state require the exercise of extreme emergency measures due to a threatened or actual disaster, he may declare a state of emergency to exist.

Decontamination - Is the process of making people, objects, or areas safe by absorbing, destroying, neutralizing, making harmless, or removing the Hazardous Materials/HAZMAT.

Emergency/Disaster/Incident - An event that demands a crisis response beyond the scope of any single line agency or service and that presents a threat to a community or larger area. An emergency is usually an event that can be controlled within the scope of local capabilities; a major emergency or disaster usually requires resources beyond what is available locally.

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Emergency Alert System - A network of broadcast stations interconnecting facilities authorized by the Federal Communications Commission (FCC) to operate in a controlled manner to warn and inform the public of needed protective actions in the event of a disaster or emergency situation.

Emergency Operations Center - A facility from which government directs and controls its emergency operations; where information about the status of the emergency situation is officially collected, assimilated, and reported on; where coordination among response agencies takes place; and from which outside assistance is officially requested.

Emergency Operations Plans - A document which provides for a preplanned and coordinated response in the event of an emergency or disaster situation.

Emergency Management - To ensure the preparation for and the carrying out of functions (other than functions for which military forces are primarily responsible) to prevent, minimize, and repair injury and damage resulting from natural or manmade disasters. These functions include firefighting, police, medical and health, rescue, warning engineering, communications, evacuation, resource management, plant protection, restoration of public utility services, and other functions related to preserving the public health, safety, and welfare.

Emergency Support Function - To provide a function which agencies provide or coordinate certain resources in response to emergencies or disasters.

Exercise - An activity designed to promote emergency preparedness; test or evaluate emergency operations plans, procedures, or facilities; train personnel in emergency response duties, and demonstrate operational capability. There are three specific types of exercises: tabletop, functional, and full scale.

Evacuation - To assist people to move from the path or threat of a disaster to an area of relative safety.

Federal Disaster Assistance - Aid to disaster victims and/or state and local governments by federal agencies under provisions of the Booker T. Stafford Relief and Emergency Assistance Act of 1988 (PL93-288).

National Response Plan - Establishes a process and structure for the systematic, coordinated, and effective delivery of federal assistance to address the consequences of any major disaster or emergency.

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Geographic Information System - A computer4 system capable of assembling, storing, manipulating, and displaying geographically reference information, i.e. – data identified according to their locations.

Hazardous Materials - Substances or materials which may pose unreasonable risks to health, safety, property, or the environment when used, transported, stored or disposed of, which may include materials which are solid, liquid, or gas. Hazardous materials may include toxic substances, flammable and ignitable materials, explosives, or corrosive materials, and radioactive materials.

Hazardous Materials Emergency Response Plan - The plan was developed in response to the requirements of Section 303 (a) of the Emergency Planning and Community Right-to-Know Act (Title III) of Superfund Amendments and Reauthorization Act of 1986. It is intended to be a tool for out community’s use in recognizing the risks of a hazardous materials release, in evaluating our preparedness for such an event, and in planning our response and recovery actions. This plan is separate from City of Colonial Heights Emergency Operations Plan

Incident Command System - A model for disaster response that uses common terminology, modular organization, integrated communications, unified command structure, action planning, manageable span or control, pre-designed facilities, and comprehensive resource management. In ICS there are five functional elements: Command, Operations, Logistics, Planning and Finance/ Administration.

Incident Commander - The individual responsible for the management of all incident operations

Initial Damage Assessment Report - A report that provides information regarding overall damage to public and private property, thereby providing a bases for emergency declaration and/or disaster assistance.

Integrated Communications Plan - This plan coordinates the use of available communications means and establishes frequency assignments for certain functions.

Local Emergency - The condition declared by City of Colonial Heights when, in its judgment, the threat or actual occurrence of a disaster is or threatens to be of sufficient severity and magnitude to warrant coordinated local government action to prevent, or alleviate loss of life, property damage, or hardship. Only the Governor, upon petition of City of Colonial Heights, may declare a local emergency arising wholly or substantially out of a resource shortage when he deems the situation to be of sufficient magnitude to warrant coordinated local government action to prevent or alleviate the hardship or suffering threatened or caused thereby.

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Local Emergency Planning Committee - Appointed representatives of local government, private industry, business, environmental groups, and emergency response organizations responsible for ensuring that the hazardous materials planning requirements of the Superfund Amendments and Reauthorization Act of 1986 (SARA Title III) are complied with.

Mitigation - Activities that actually eliminate or reduce the chance occurrence or the effects of a disaster. Examples of mitigation measures include, but are not limited to, the development of zoning laws and land use ordinances, State building code provisions, regulations and licensing for handling and storage of hazardous materials, and the inspection and enforcement of such ordinances, codes and regulations.

Mobile Crisis Unit - A field response vehicle staffed and operated by mental health professionals specially trained in crisis intervention. The Mobile Crisis Unit is available to provide on-scene crisis intervention to incident victims and to follow up work with victims and formal Critical Incident Stress Debriefings for service providers after the incident has been brought under control.

Mutual Aid Agreement - A written agreement between agencies and/or jurisdictions in which they agree to assist one another, upon request, by furnishing personnel and equipment in an emergency situation.

National Weather Service - The federal agency, which provides localized weather information to the population, and during a weather-related emergency, to state and local emergency management officials.

Preparedness - The development of plans to ensure the most effective, efficient response to a disaster or emergency. Preparedness activities are designed to help save lives and minimize damage by preparing people to respond appropriately when an emergency is imminent. Preparedness also includes establishing training, exercises and resources necessary to achieve readiness for all hazards, including Weapons of Mass Destruction incidents.

Presidential Declaration - A presidential declaration frees up various sources of assistance from the Federal government based on the nature of the request from the governor.

Primary Agency - While several City of Colonial Heights departments will be performing varied and critical tasks during a disaster, in most cases only one agency will be considered the ‘primary agency.’ The primary agency shall be responsible for detailed planning, testing, and evaluation of their respective emergency support function. The Coordinator of Emergency Management shall serve as the principle advisor to the City Manager (Director of Emergency Management) during the response and recovery phase. In addition, the Coordinator of Emergency Management must assure

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that essential operations of his/her agency will continue, unless otherwise directed by the City of Colonial Heights City Council.

Regional Information Coordination Center (EOC) - The center facilitates communications and coordination among local, state, and federal government authorities to ensure an effective and timely response to regional emergencies and incidents, including coordination of decision-making regarding events such as closing, early release of employees, evacuation, transportation decisions, health response, etc.

Situation Report - A form which, when completed at the end of each day of at the Emergency Operations Center operations, will provide the City officials with an official daily summary of the status of and emergency and of the local emergency response. A copy should be submitted to the State EOC via fax or submitted through the Virginia Department of Emergency Management website.

Span of Control - As defined in the Incident Command System, Span of Control is the number of subordinates one supervisor can manage effectively. Guidelines for the desirable span of control recommend three to seven persons. The optimal number of subordinates is five for one supervisor.

State of Emergency - The condition declared by the Governor when, in his judgment, a threatened or actual disaster in any part of the State is of sufficient severity and magnitude to warrant disaster assistance by the State to supplement local efforts to prevent or alleviate loss of life and property damage.

Superfund Amendments and Reauthorization Act of 1986 - Established Federal regulations for the handling of hazardous materials.

Unified Command - Shared responsibility for overall incident management as a result of a multi- jurisdictional or multi-agency incident. In the event of conflicting priorities or goals, or where resources are scarce, there must be a clear line of authority for decision-making. Agencies contribute to unified command by determining overall goals and objective, jointly planning for tactical activities, conducting integrated tactical operations and maximizing the use of all assigned resources.

Weapons of Mass Destruction - Any explosive, incendiary, or poison gas, bomb, grenade, rocket having a propellant charge of more than 4 ounces, or a missile having an explosive incendiary charge of more than 0.25 ounces, or mine or device similar to the above; poison gas; weapon involving a disease organism; or weapon that is designed to release radiation or radioactivity at a level dangerous to human life. (Source:18 USC 2332a as referenced in 18 USC 921).

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Section 14 List of Acronyms ______

APHIS Animal and Plant Health Inspection Service CERT Community Emergency Response Team CFO Chief Financial Officer CR Community Relations DSCO Deputy State Coordinating Officer DHS Department of Homeland Security DRC Disaster Recovery Center DMME Department of Mines, Minerals, and Energy DRM Disaster Recovery Manager EAS Emergency Alert System EOC Emergency Operations Center ESF Emergency Support Function EPA Environmental Protection Agency ERT-A Emergency Response Team – Advance Element FBI Federal Bureau of Investigation FCO Federal Coordinating Officer FEMA Federal Emergency Management Agency ICS Incident Command System JIC Joint Information Center JFO Joint Field Office MACC Multi-agency Command Center MOA Memorandum of Agreement MOU Memorandum of Understanding NAWAS National Warning System NCR National Capital Region NGO Nongovernmental Organization NIMS National Incident Management System NOAA National Oceanic and Atmospheric Administration

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NRC Nuclear Regulatory Commission NRP National Response Plan NWS National Weather Service PDA Preliminary Damage Assessment PIO Public Information Officer POC Point of Contact RACES Radio Amateur Civil Emergency Services SAR Search and Rescue SCC State Corporation Commission SOP Standard Operating Procedures USACE U. S. Army Corps of Engineers USCG U. S. Coast Guard USDA U. S. Department of Agriculture VOAD Voluntary Organizations Active in Disaster WAWAS Washington Area Warning System WMD Weapons of Mass Destruction

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Terrorism Incident/Law Enforcement & Investigations

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TERRORISM INCIDENT/LAW ENFORCEMENT & INVESTIGATIONS

MISSION

To establish open-ended plans and procedures to respond to a terrorist act involving chemical, biological, nuclear, radiological, or explosive (CBRNE) weapons or protection against a terrorist attack involving CBRNE weapons when credible intelligence indicating a potential attack is received. These plans will be used to mitigate the threat or incident until state and/or federal plans can be implemented.

ORGANIZATION

An actual terrorist attack or credible threat of a terrorist attack involving CBRNE weapons would be considered an incident of national significance and would trigger a robust federal and state response, local EOC and incident command operations would grow significantly under the National Incident Management System (NIMS) as described in the National Response Framework. Local Emergency Management Coordinators have access to copies of and have a working knowledge of these plans.

CONCEPT OF OPERATIONS

The Commonwealth of Virginia has developed a homeland security terrorist threat condition system that mirrors the national homeland security system. The system will effectively communicate information about terrorist threats. The precautions and guidelines provide general guidance concerning mitigating actions that should be considered. The recommended precautions and guidelines may be used locally based on the actual credible intelligence associated with the threat. The City of Colonial Heights has additionally outlined actions to be taken by its school system based on a similar advisory system.

The response to an actual terrorist attack using CBRNE weapons in the locality will be handled in a similar fashion as is outlined in other sections of this plan except that the incident must additionally be handled as a criminal investigative matter. Care must be taken to treat the location of such an incident as a crime scene and potential evidence must be secured and preserved. Police Department will take the lead in insuring investigative concerns are properly addressed in any response. The Fire Department will be the technical division for detection and monitoring at a CRBNE event.

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CRITICAL FACILITIES The following facilities have been identified by emergency management, law enforcement and local government officials as either critical to emergency response or likely terrorist targets that required special consideration during times of increased threat or actual terrorist attack:

1. City of Colonial Heights Communications Center/Fire Administration and Fire Station #1 2. City of Colonial Heights Fire Station #2 3. City of Colonial Heights Utilities Service Authority 4. City of Colonial Heights Schools 5. Electric Substations 6. Propane facilities 7. Hazardous Material Reporting Locations 8. Railway system 9. Emergency Vehicles 10. School Buses 11. Any location where a large public gathering is scheduled to occur (football games, graduations, etc.). 12. Southpark Shopping District

ACTION CHECKLIST – TERRORIST THREAT CONDITION CHANGES

1. As the State changes terrorist threat conditions, local emergency management, law enforcement, and key leaders will meet to consider implementation of the recommended actions outlined in the Commonwealth of Virginia Homeland Security Terrorist Threat Conditions System. A copy of the handout is maintained in the EOC.

2. The assembled team may also implement protective measures as outlined in by Homeland Security Terrorist Threat Condition for the City of Colonial Heights Schools” document which is also maintained in the EOC.

ACTION CHECKLIST – TERRORIST ATTACK

1. Consider and implement appropriate actions outlined in the Commonwealth of Virginia Homeland Security Terrorist Threat Conditions and suggested Imminent Threat Alert and Elevated Threat Alert and Sunset Provision Terrorist Threat Condition Precautions for the City of Colonial Heights Public Schools handouts for condition red. Handouts are maintained in the EOC.

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2. Any terrorist attack must be handled as a criminal investigative matter and a threat of hazardous materials or substances before preserved. Care must be taken to treat the location of such an incident as a crime scene. A joint response plan from Law Enforcement, Fire, State, and Federal is a must.

3. The following is requested: a. Establish ICS/NIMS b. Stop ongoing operations c. Isolate area and deny entry d. Evaluate the in juried e. Protect the scene

RELEVANT REFERENCES

1. Emergency Response Guidebook

2. Jane’s Chem-Bio Handbook, Third Edition

3. FEMA Emergency Response to Terrorism, Job Aid

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COMMONWEALTH OF VIRGINIA HOMELAND SECURITY

National Terrorist Advisory System (NTAS) Imminent Threat Alert Warns of a credible, specific, and impending terrorist threat against the United States.

Elevated Threat Alert Warns of a credible terrorist threat against the United States.

After reviewing the available information, the Secretary of Homeland Security will decide, in coordination with other Federal entities, whether an NTAS Alert should be issued.

NTAS Alerts will only be issued when credible information is available.

These alerts will include a clear statement that there is an imminent threat or elevated threat. Using available information, the alerts will provide a concise summary of the potential threat, information about actions being taken to ensure public safety, and recommended steps that individuals, communities, businesses and governments can take to help prevent, mitigate or respond to the threat.

The NTAS Alerts will be based on the nature of the threat: in some cases, alerts will be sent directly to law enforcement or affected areas of the private sector, while in others, alerts will be issued more broadly to the American people through both official and media channels.

Sunset Provision

An individual threat alert is issued for a specific time period and then automatically expires. It may be extended if new information becomes available or the threat evolves.

NTAS Alerts contain a sunset provision indicating a specific date when the alert expires - there will not be a constant NTAS Alert or blanket warning that there is an overarching threat. If threat information changes for an alert, the Secretary of Homeland Security may announce an updated NTAS Alert. All changes, including the announcement that cancels an NTAS Alert, will be distributed the same way as the original alert.

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