SOK Corporation's 2017
Total Page:16
File Type:pdf, Size:1020Kb
Load more
Recommended publications
-
Finnish Shopping Centers 2020 Centers Shopping Finnish Finnish Councilfinnish of Shopping Centers • Suomen Kauppakeskusyhdistys Ry
Succesful and evolving shopping center business – the beating heart of community! Menestyvä ja kehittyvä Finnish Shopping Centers 2020 kauppakeskusliiketoiminta – yhdyskunnan sykkivä sydän! Kauppakeskukset Finnish Council of Shopping Centers Annankatu 24, 2. krs. 00100 Helsinki puh. +358 9 4767 5711 www.kauppakeskusyhdistys.fi Finnish Shopping Centers 2020 Centers Shopping Finnish Kauppakeskukset Finnish Shopping Centers 2014 Centers Shopping Finnish Kauppakeskukset www.kauppakeskusyhdistys.fi Finnish Council of Shopping Centers • Suomen Kauppakeskusyhdistys ry Finnish Shopping Centers 2020 Kauppakeskukset 4 5 Introduction The Finnish Shopping Centers 2020 industry review transparency and knowledge of the sector among they are conveniently accessible. The business mix centers is as part of a community structure which is compiled by the Finnish Council of Shopping investors, customers, traders, and the main stake- changes constantly according to customer needs. is conveniently accessible. The key is to create rele- Centers. It provides a package of information on holders in the sector, both in Finland and abroad. Business proprietors are able to operate in an eco- vant spaces for people and to provide a community shopping centers for everyone interested in the logically and socially responsible way. The shopping hub. The ongoing trend is to provide non-retail uses sector. This is already the fourteenth annual review. Shopping centers are adapting to center business in Finland has reached its 30-year by increasing leisure in shopping centers and also Shopping Centers 2020 contains key figures about continuous change anniversary. It is not yet a mature sector, but it is in town centre regeneration. The mixed-use town the business sector as well as standardised intro- an area with continuous development. -
Finland: Architecture and Design 2022
Finland: Architecture and Design 2022 13 SEP – 26 SEP 2022 Code: 22237 Tour Leaders Stephen Crafti Physical Ratings For 14 days, architecture and design writer Stephen Crafti charts the very latest in Finland contemporary art, architecture, furniture and fashion. Overview With architecture and design writer Stephen Crafti, explore the very best of Finland’s modernist and contemporary art, architecture, furniture and fashion in Helsinki, Jyväskylä, Seinäjoki and Turku. Begin in Finland’s capital, Helsinki visiting the Design Museum and the Museum of Finnish Architecture. Accompanied by an architect, discover Helsinki’s rich architectural history; visit Eliel Saarinen’s Central Station, the Chapel of Silence, Oodi – the new Helsinki Central Public Library, and the famous Finlandia Hall. Experience a private visit of the multi-award winning Amos Rex Art Museum, accompanied by project mastermind Asmo Jaaksi, JKMM Architects. Meet with Tuuli Sotamaa in her renowned design studio Ateljé Sotamaa. Tours of the Artek Flagship store and the Aalto House and Studio introduce us to Alvar Aalto, Finland’s most famous architect of the 20th century. At Marimekko Outlet, see some examples of world-renowned Marimekko prints. Tour the private showroom of Marita Huurinainen, famous for her ‘wave shoes’. Meet new artists at the Design Lab at the Iittala & Arabia Design Centre. View contemporary art at Didrichsen Art Museum, a seaside villa designed by Alvar Aalto’s assistant, Viljo Revell. Meet designer Harri Koskinen and learn about his internationally renowned range of products. Travel through Finnish forests to Lahti to view its wooden architecture and understand more about the relationship Finns share with wood; in Haltia, tour the award-winning Finnish Nature Centre. -
Lapland UAS Thesis Template
Development of Hotel Services for Family Travellers to Improve Customer Experience Case: Original Sokos Hotel Arina, Oulu Suomela Elizaveta Bachelor Thesis Lapland University of Applied Sciences Degree Programme in Tourism Bachelor pf Hospitality Management 2020 Opinnäytetyön tiivistelmä Matkailu-, ravitsemis- ja talousala Matkailun koulutusohjelma Restonomi (AMK) Tekijä Elizaveta Suomela Vuosi 2020 Ohjaajat Ulla Kangasniemi, Petra Paloniemi Toimeksiantaja Original Sokos Hotel Arina Työn nimi Hotellipalvelujen kehittäminen perhematkailijoille asiakaskokemuksen parantamiseksi Oulussa Tapaustutkimus: Original Sokos Hotel Arina, Oulu Sivu- ja liitesivumäärä 51 + 6 Opinnäytetyön tavoitteena oli selvittää Original Sokos Hotel Arinan lisäpalveluiden nykytilanne, asiakaskunta ja hotellin lisäpalvelujen kehittämismahdollisuudet. Tutkimuksen kohderyhmänä toimivat hotellin kotimaiset perhematkailijat, jotka yöpyivät hotelissa lastensa kanssa. Opinnäytetyön toimeksiantaja oli Original Sokos Hotel Arina, Oulu. Tavoitteen saavuttamiseksi käytettiin sekä kvantitatiivista että kvalitatiivisia tutkimusmenetelmiä. Opinnäytetyöhön sisältyi kvantitatiivinen tutkimusmenetelmä, kysely ja tuotetestaus. Kaikki asiakaspalautteet kerättiin hiihtolomaviikkojen (9–10) aikana. Onnistuneen asiakaskokemuksen luomisen ja hotellipalveluiden kehittämisen ymmärtämiseksi käytettiin monia lähteitä, kuten akateemisia lehtiartikkeleita, kirjoja ja tilastotietoja. Lastentapahtuma Onni Oravan Puuhakoulu järjestettiin kahdesti: 28. helmikuuta ja 6. maaliskuuta. Tapahtuma ei -
SDN Self Assessment
SDN ACCREDITED PROFESSIONAL Self-assessment by Marika Alhonen SUBMITTED ON 21 OCT 2020 I currently work as a/at: Senior Lecturer (Service Design, Sales and Marketing) and LAB8 Service Design Lead with Haaga-Helia University of Applied Sciences This work includes teaching and developing new approaches within the areas of Service Design, Sales and Marketing. I make use of both coaching and service design as I coach teams of students in their project work and support their learning and professional growth. I actively lead and take part in Haaga-Helia's development projects in the areas of service business and education. As a trained business coach, I do trainings on how to use coaching tools to support learning. As the LAB8 Service Design Lead, I co-ordinate the service design activities and take part in commercial activities. www.haaga-helia.fi www.lab8.fi My LinkedIn profile: https://www.linkedin.com/in/marikaalhonen/ My social media channels: https://twitter.com/MarikaAlhonen My educational background: M.Sc. (Economics and Business Administration) from The Swedish School of Economics in Helsinki, Finland. Certified Business Coach from the Neuroleadership Institute. Vocational Teacher training, Haaga-Helia School of Vocational Teacher training unit, Helsinki Finland - Service development roles in companies for 15 years - Service design trainer since 2013 - Service design projects since 2012 My educational background is based on a degree in business studies, topped with insights about human behaviour and pedagogics and my whole professional career has been related to services. At the Swedish school of Economics I studied services marketing and management with professor Christian Grönroos and before joining Haaga-Helia University of Applied Sciences I worked with service development and training in different roles. -
The Wall & Shopping Walls
The Wall & Shopping Walls Mediakortti 2019 Ota kaupallinen ympäristö haltuun, rakenna brändiä ja tee vaikutus valtavilla digitaalisilla mainospinnoilla kauppakeskuksissa ympäri Suomen. Aineistonhallintakulu Yhteensä OTC totaalikontaktit Mainospintojen määrä Mediahinta The Wall (€) (€) (kpl) (€) The Wall 800 000 1 12 100 390 12 490 Muistuta, ohjaa ostopäätökseen, tee vaikutus ja rakenna brändiä valtavalla 108m2 digitaalisella mainosnäytöllä Helsingin ytimessä, Kampissa. Paikkakunta: Helsinki. Shopping Wall Total 6 868 621 30 36 700 390 37 090 Maksimoi huomioarvo ostopäätöksen äärellä valtavilla digitaalisilla kauppakeskusnäytöillä. Paikkakunnat: Kamppi (Helsinki) + Sello (Espoo), Iso Omena (Espoo), Sokos 4 kpl (Helsinki), Itis 4 kpl (Helsinki), Kaari 2 kpl (Helsinki), CityCenter (Helsinki), Willa (Hyvinkää), Forum (Jyväskylä), Veturi (Kouvola), IdeaPark (Lempäälä), Valkea (Oulu), Rotuaari (Oulu), Puuvilla 4 kpl (Pori), Mylly (Raisio), Koskikeskus (Tampere), Hansa (Turku), Dixi (Vantaa), Jumbo (Vantaa), Flamingo 2 kpl (Vantaa). Shopping Wall Portrait 4 358 095 13 24 950 390 25 340 + The Wall Maksimoi huomioarvo ostopäätöksen äärellä valtavilla digitaalisilla kauppakeskusnäytöillä pystyformaatissa. Viimeistele kampanjasi Helsingin ytimessä, Kampissa. Paikkakunnat: Kamppi 2 kpl (Helsinki) + Iso Omena (Espoo), Sokos 3 kpl (Helsinki), Itis 3 kpl (Helsinki), Kaari 2 kpl (Helsinki), Puuvilla (Pori), Koskikeskus (Tampere), Hansa (Turku), Dixi (Vantaa). Shopping Wall Portrait 3 379 249 13 14 000 390 14 390 Maksimoi huomioarvo ostopäätöksen äärellä -
Tallinn Travel Guide
TALLINN TRAVEL GUIDE FIREFLIES TRAVEL GUIDES TALLINN Steeped in Medieval charm, yet always on the cutting- edge of modernity, Tallinn offers today’s travelers plenty to see. The city is big enough and interesting enough to explore for days, but also small and compact enough to give you the full Tallinn experience in just a few hours. DESTINATION: TALLINN 1 TALLINN TRAVEL GUIDE Kids of all ages, from toddlers to teens, will love ACTIVITIES making a splash in Tallinn’s largest indoor water park, conveniently located at the edge of Old Town. Visitors can get their thrills on the three water slides, work out on the full length pool or have a quieter time in the bubble-baths, saunas and kids’ pool. The water park also has a stylish gym offering various training classes including water aerobics. Aia 18 +372 649 3370 www.kalevspa.ee Mon-Fri 6.45-21.30, Sat-Sun 8.00-21.30 If your idea of the perfect getaway involves whacking a ball with a racquet, taking a few laps at MÄNNIKU SAFARI CENTRE high speed or battling your friends with lasers, The Safari Centre lets groups explore the wilds of then Tallinn is definitely the place to be. Estonia on all-terrain quad bikes. Groups of four to 14 people can go on guided trekking adventures There are sorts of places to get your pulse rate up, that last anywhere from a few hours to an entire from health and tennis clubs to skating rinks to weekend. Trips of up to 10 days are even available. -
S Group and Responsibility 2014
S Group ...................................................................................................................................................... 1 CEO's Review ........................................................................................................................................ 1 Review by the CEO – Unparalleled benefits and convenience from your own store ...................... 1 S Group in brief ..................................................................................................................................... 2 Regional co-operatives .................................................................................................................... 2 S Group’s business model .............................................................................................................. 3 Values, vision and strategy .............................................................................................................. 4 S Group's key figures in 2014 ......................................................................................................... 6 Business Operations ............................................................................................................................ 6 Supermarket trade ........................................................................................................................... 7 Case: Kotimaista product line ....................................................................................................... 10 Department -
Customer Satisfaction Level of S-Card Members in Sokos Hotel Ilves
CUSTOMER SATISFACTION LEVEL OF S-CARD MEMBERS IN SOKOS HOTEL ILVES Eric Thande Bachelor’s thesis Aprill 2012 Degree Programme in Tourism Tampere University of applied sciences 2 ABSTRACT Tampere University of Applied Sciences Degree Programme in Tourism ERIC THANDE Customer Satisfaction of S-card members in Sokos Hotel Ilves Bachelor's thesis 44 pages, attachment 3 pages April 2012 Companies try to find point of uniqueness to differentiate themselves from their competitors. In order for the companies to differentiate themselves from competitors, they must measure their customer satisfaction level. This way they can take corrective action to strengthen their relationship with the customers. The main aim of this thesis is to measure the customer satisfaction of level of S-card members. The research is carried out in Sokos hotel Ilves located in Tampere Finland. The author also aims at measuring the service quality offered by the employees. The theoretical framework of this thesis is concentrated on customer satisfaction, service quality and loyalty. Questionnaire feedback was analyzed using SERVQUAL service dimensions and employ service quality reports using employee customer service model. The results of the questionnaire and employee reports indicated the overall satisfaction to be high. The author concluded that the S-card program is doing well against the ever increasing competition. Sokos hotel brand is trustworthy and reliable as seen from the respondent´s feedback. Key words: Customer satisfaction, service quality, loyalty 3 CONTENTS -
S Group and Responsibility 2016 Owned by You – S Group and Responsibility 2016
Owned by you – S GROUP AND RESPONSIBILITY 2016 OWNED BY YOU – S GROUP AND RESPONSIBILITY 2016 2 CONTENTS Contents ...............................................................................................................................................................................5 From the management .......................................................................................................................................................5 Benefits and convenience for co-op members’ daily life..................................................................................................5 Let’s make Finland the Best Place to Live .......................................................................................................................6 S Group in brief ..................................................................................................................................................................7 Business areas .................................................................................................................................................................11 Supermarket trade .......................................................................................................................................................11 Department stores and speciality stores .......................................................................................................................13 Service station store and fuel sales ...............................................................................................................................15 -
Sok-Corporation
SOK-CORPORATION Interim Report 1 January – 30 June 2019 Development of the operating Financial development environment SOK’s operations The overall development of the Finnish national economy and that SOK is the parent company of SOK Corporation. In accordance of private consumption, in particular, has a considerable effect on with its statutes, SOK serves as the central organisation of the result of SOK Corporation and the entire S Group. Consumer S Group, promoting and developing the operations of the coop- confidence in personal finances has decreased due to the trade war, erative enterprises and other organisations belonging to S Group, Brexit and weaker economic growth. Employment has remained and managing and supervising the Group’s overall resources for at a good level, even though its growth rate seems to have peaked. maximum efficiency while also monitoring operations and seeing A good employment rate would facilitate private consumption if to the interests of S Group and its segments. consumers regained confidence. A resolution of the trade war and SOK is responsible for S Group’s overall strategic management. measures implemented by central banks play a decisive role in Its tasks are to provide S Group companies with chain manage- resum-ing economic growth. ment, co-op membership and marketing services, as well as other Finland’s GDP grew by 1.7% in 2018, which was less than group and corporate services and development activities related expected. The forecast for 2019 is 1.5%, and slightly higher for to these services and other activities of S Group. Services central 2020. Global economic growth has peaked, which is reflected in to S Group’s operations also include procurement and assortment a decrease in investments in the Finnish economy. -
The Role of Location in the International Market Selection in Hotel Business
THE ROLE OF LOCATION IN THE INTERNATIONAL MARKET SELECTION IN HOTEL BUSINESS Case: SOK Corporation Master’s Thesis in International Business Author Anu Ruuskanen 10208 Supervisors Dr. Sc., Ph. D. Kari Liuhto M. Sc. Jenni Jaakkola 7.5.2008 Turku CONTENTS 1 INTRODUCTION ............................................................................................... 4 1.1 Trends in hotel business .............................................................................. 5 1.2 Earlier studies on hotel internationalization ................................................. 8 1.3 Objectives of the study.............................................................................. 10 2 INTERNATIONAL MARKET SELECTION .................................................... 12 2.1 The meaning of the international market selection .................................... 12 2.2 The international market selection process ................................................ 14 2.3 Determinants of the international market selection .................................... 17 3 THE ROLE OF LOCATION IN THE INTERNATIONAL MARKET SELECTION PROCESS.................................................................................... 24 3.1 The role of location ................................................................................... 24 3.2 Location theories ...................................................................................... 26 4 SPECIAL CHARACTERISTICS OF HOTELS IN INTERNATIONALIZATION PROCESS ........................................................................................................ -
Rakennushistoriaselvitys Helsinki 31.7.2015
Rakennushistoriaselvitys Seutu-Sokos Helsinki 31.7.2015 Tilaaja Lemminkäinen Talo Oy Kiinteistökehitysjohtaja Jesper Lindgren Konsultti Arkkitehtitoimisto ark-byroo Kustaankatu 3 00500 Helsinki [email protected] www.arkbyroo.fi p. 010 2350 566 Työryhmä Marianna Heikinheimo, arkkitehti SAFA ARK 950, KuvM / vastaava rakennustutkija Annina Kivikari, graafikko MA / taitto Sami Heikinheimo, OTK / dokumentointivalokuvaus Nykytilavalokuvat Sami Heikinheimo, ark-byroo Kannen kuva Etukansi: PL Takakansi: Ravintola Lohen ulkomainos vuodelta 1962. SOK. Suoritusajankohta Työ on suoritettu ajalla maalis – heinäkuu 2015. © Arkkitehtitoimisto ark-byroo Käytetyt lyhenteet LKY Lohjan kaupunki, Ympäristötoimi / Kaavoitus LKA Lohjan kaupunki, Kaupunginarkisto LM Lohjan kaupunki, Kaupunginmuseo MFA Arkkitehtuurimuseo MML Maanmittauslaitos SSO Suur-Seudun Osuuskauppa PL Pauli Lehtisen yksityisarkisto SOK S-ryhmän arkisto 2 Seutu-Sokos | Rakennushistoriaselvitys | 31.7. 2015 | Arkkitehtitoimisto ark-byroo Sisällys 1. Johdanto 4 1.1 Kohde 4 1.2 Tehtävä 4 1.3 Perustiedot 5 2. Asemakaavahistoria 6 3. SOK:n tavaratalot 9 3.1 Mallia Ruotsista 9 3.2 Sokos- tavaratalot 1950–1970-luvulla 10 4. Seutu-Sokos 12 4.1 Osuuskauppa Seutu 20 4.2 SOK:n rakennusosaston arkkitehti Pauli Lehtinen 20 4.3 Uudisrakennus 1959 21 4.4 Laajennus 1970–71 33 4.5 Laajennus 1984–1987 35 4.6 Muutoskaaviot 36 5. Nykytila 34 Sisätilakatselmus 34 Julkisivujen inventointi 40 Pihat 47 6. Yhteenveto 56 Lähteet 57 Liite: Rakennusluvat 58 Seutu-Sokos | Rakennushistoriaselvitys | 31.7.