Guide to Association Management Companies

JUL/AUG GUIDE TO ASSOCIATION 2017 MANAGEMENT COMPANIES

NEED FOR SPEED TODAY’S ASSOCIATIONS MUST MOVE FAST AND ADAPT QUICKLY. THAT’S WHY MANY TURN TO AMCS TO PREPARE FOR THE FUTURE.

TREND SPOTTING: LEVERAGE AMCS’ DEEP EXPERTISE 3 SHARED RESOURCES: TAP AMCS’ BUYING POWER 6

Association Management Company Directory 15 PUBLISHED BY ASAE: THE CENTER FOR ASSOCIATION LEADERSHIP AD Template.indd 1 6/5/15 3:23 PM ASAE President and CEO ™ John H. Graham IV, CAE President, ASAE Foundation and Executive Vice President, ASAE Susan Robertson, CAE SUPPLEMENT 7-8/2017 Chief Marketing and Communications Officer Robb Lee

Vice President/Editor-in-Chief Julie Shoop 3 [email protected] Editorial Director The Association Samantha Whitehorne [email protected] of the Future Is Senior Editor Tim Ebner Diligent [email protected] Working with numerous as- Associate Editor Associate Editor Alex Beall Emily Bratcher sociations gives AMCs the [email protected] [email protected] ability to spot trends. Learn Assistant Editor 3 Thorne McFarlane how associations are lever- [email protected] aging AMCs to prepare for Supplement Design and Production the future with diligence and Ana Maria Rivera-Pramuk [email protected] expertise. BY KARLA TAYLOR Senior Vice President and Publisher Karl Ely, CAE [email protected] Advertising Operations Director Kathy Censky 6 [email protected] Advertising Operations Advertising Operations The Association Manager Coordinator Terra Berthau Rochelle Shaffer of the Future Is [email protected] [email protected] Connected ACCOUNT MANAGERS 6 For decades, AMCs have Ruth Evetts David Barudin Florida and Georgia; Caribbean Technology epitomized the values of a and Latin America Hospitality 540-772-6640; fax: 540-772-6644 shared economy. Being part of 321-783-9501; fax: 321-783-6044 [email protected] [email protected] that can bring your association Sandi Jacobs Susan Murphy West and Southwest; significant purchasing power Northeast Hospitality; Canada Hospitality International Hospitality; 866-425-5230; fax: 775-254-1279 2 and economies of scale. Association Management [email protected] BY KARLA TAYLOR Companies and Insurance & From Where I Sit Financial Services Wayne Wichmann The Association of the Future Is Today’s 215-862-9815; fax: 215-862-9816 Midwest and Southeast AMC [email protected] Hospitality; Business Products BY SARA MEIER, CAE & Services 757-565-1048; fax: 757-564-9635 10 [email protected] 14 The Association ASSOCIATIONS NOW CEO to CEO of the Future Is ASAE Critical elements that will define the 1575 I St., NW, Washington, DC 20005-1103 association of the future. Sustainable 888-950-ASAE; 202-626-ASAE Given an increased focus on Editorial offices: 202-326-9548 15 fax: 202-326-0998 corporate social responsibil- [email protected] Association Management ity, today’s associations are Advertising offices: 202-626-2889 Company Directory fax: 202-220-6488 stepping up their game. AMCs industrypartnerrelations @asaecenter.org 15 | Comparison chart can deliver major benefits for associations thinking about © Copyright 2017 by ASAE. 19 | Company listings social good. BY CHRISTINE UMBRELL FROM WHERE I SIT THE ASSOCIATION OF THE FUTURE IS TODAY’S AMC BY SARA MEIER, CAE

RECENTLY CELEBRATED my 10-year anniversary at MCI, a global association management company. It’s hard to believe that a decade has passed so quickly—and that I still have to explain to my friends and family what I do for a living. When I tell them that I work for an AMC, they cock their heads to the side with a puzzled look on their face. Some stop there, but most ask me, “Oh, what’s that?” I usually start by saying we are a company that manages most, if not all, aspects of an organization and are usually hired by the organization’s volunteer leadership to provide strategy and tactical execution. The curious ones probe further. Their interest is piqued by this notion that you can outsource the management of an organization. I then try to summarize the overall structure and the various scenarios that we employ— ranging from full-service management to stand-alone event management, sales and fundraising, credentialing, AMCS HAVE A WEALTH and professional development, to our consultative engagements on branding and marketing, membership strategy, OF KNOWLEDGE AND governance, and more. Most AMC neophytes are amazed EXPERTISE UNDER ONE that such a business model exists, and those who have served on a nonprofit ROOF AND ACROSS A WIDE board or volunteered are intrigued by the prospect of employing such a RANGE OF ROLES AND service. In that moment, the light bulb goes off for some, while others question RESPONSIBILITIES. why an organization would go this route instead of employing its own staff. For the latter group, I go on to of multiple clients, bringing more Our size, scope of services, and explain the enormous benefits of the business to the vendor and greater ability to scale up or down easily and AMC model, not only for associations, discounts to our clients. intelligently allow us to take a forward- but also for staff and the industry as a Many AMCs also have the ability thinking approach to association man- whole. to assess our impact on the environ- agement. As you imagine the future of AMCs have a wealth of knowl- ment and then plan and incorporate your association, think about whether edge and expertise under one roof more sustainable strategies into our an AMC might be the right fit for you. and across a wide range of roles and operations, meetings, and events. responsibilities—advantages that our On the following pages, you will Sara Meier, CAE, is senior vice smaller or midsize clients would not see that AMCs span the country president, credentialing, standards, have if they were stand-alone associa- and provide a wealth of resources and professional development, tions. We also have buying power. and experience. You will also learn with MCI USA and vice chair of Instead of one organization negotiat- about how, in many respects, AMCs ASAE’s 2016-2017 AMC Section ing with a hotel, technology provider, are at the forefront of association Council. Email: sara.meier@ or printer, we negotiate on behalf management. mci-group.com

2|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 THE ASSOCIATION OF THE FUTURE IS DILIGENT

WORKING WITH NUMEROUS ASSOCIATIONS GIVES AMCS THE ABILITY TO SPOT TRENDS AND ANTICIPATE FUTURE CHANGE. HERE’S HOW ASSOCIATIONS ARE LEVERAGING AMCS TO PREPARE FOR THE FUTURE WITH IN-DEPTH EXPERTISE.

BY KARLA TAYLOR INa social sciences association2013 got a jolt when a large for-profit competitor suddenly GET FISCALLY FIT invaded its space. The group turned to its association management company for When an international institute partnered with Ewald Consulting in help crafting an aggressive response: a new credential and a distance-education March 2016, the organization’s spon- program, designed to protect both its intellectual property and its position as a sorship program wasn’t meeting its major knowledge source. potential, in large part because of its antiquated CRM software and limited After developing a three-year business plan, the AMC pulled together a mul- sales efforts. tidisciplinary team. In addition to standard staff support, the team included cre- Introducing more sophisticated processes and consistent market- dentialing specialists and financial experts, who advised on a borrowing strategy ing yielded the payoff the institute that funded a strong launch for the initiatives. sought. Sponsorships rose 30 percent Four years later, the competitor hasn’t gone away, but the association’s year over year. Magazine ad sales rebounded to a record high, and investments have paid off. The new education program achieved its enrollment exhibit sales and web ads are also on and budget goals after just two years. Despite the association’s initial fears, the the upswing. The rewards resulted from “man- for-profit “didn’t use its muscle to take over,” says Greg Schultz, executive vice aging relationships better, pulling pro- president with Kellen Company, the association’s AMC. Instead, the new processes together, reaching out to people grams “really helped solidify the association in its field and anchored its market who had fallen through the cracks—all the things you need to do to position position.” yourself for growth,” Hanscom says. This scary situation turned into a success story in part because an AMC is like “Now that we have the systems in an iceberg, says Paul J. Hanscom, CAE, vice president of marketing and business place, we anticipate still more growth in years to come.” development at Ewald Consulting. The front-line staff team is the tip. What you Sometimes, though, associations may not see under the surface “is the depth of expertise from folks working side need help retrenching. An AMC can use its knowledge to help them figure by side to support them in a range of areas,” Hanscom says—from meeting unex- out the best way to conduct a strategic pected challenges to undertaking aggressive new initiatives. “A lot is going on that retreat—and then bounce back. many people don’t observe, but it’s there.” Recently, an organization depen- dent on increasingly volatile govern- Unlike an iceberg, what lies below the surface at an AMC is a help, not a haz- ment funding experienced two years ard. Consider these ways in which your association can take advantage of the full of losses and was anticipating a third. Thoughtful discussions ensued with depth of AMC expertise. Kellen. The AMC examined ways to

4|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 reduce management expense, per- formed an audit to see which activities could be cut, and introduced revenue- raising options. “IT’S VERY COMMON FOR AMCS The result: Kellen shifted from a fixed-price contract to a model with significant incentive-based compo- TO HELP ORGANIZATIONS nents. At the same time, the organization eliminated nonessential activities ZOOM INTO THE 21ST and invested in programs and services that would drive value. Early signs CENTURY AFTER THEY’VE have been encouraging. “I anticipate that our actions will help rebuild reserves and focus staff BEEN WORKING WITH and volunteer resources on important activities, so the organization can PLATFORMS THAT ARE REALLY return to full strength,” Schultz says. As circumstances change, an AMC ANTIQUATED.” can scale up or down, providing the amount and type of expertise you need only when you need it. “AMCs —PAUL J. HANSCOM, CAE are like the flame in a hot-air balloon,” Schultz says. “We know how to apply heat and rapidly rise when opportunities come up, or we can reduce the heat when the organization needs to ways technology can validate virtual ing more strategic and much more pull back in response to the winds of learning. thoughtful in the way they consider change.” To bring the program up to date, their organization’s future,” Schultz This can be a major money saver. Ewald Consulting’s staff shared their says. Board members are clarify- “Think about ebb and flow throughout knowledge of learning management ing roles and responsibilities and the year,” Schultz says. For example, systems and convinced the association integrating the best practices they’ve when an association needs intensive that online learning could be as valid learned with the needs of their help from specialists in organizing, as face-to-face courses. stakeholders. marketing, or selling exhibits at an Then, the AMC produced con- annual meeting, it’s possible to get sensus on everything from program BEYOND THE TIP OF THE it. AMCs can also help associations format to instructor scripts. The certi- ICEBERG that have their own staffs when they fication program is now fully available If your association needs an AMC’s need a la carte help with special online, and both participation and expertise, regardless of the reason, projects, which could range from the completion rate are up. The next you can do two things to make your graphic design to strategic planning step is to introduce the program in partnership successful. facilitation. languages other than English. First, communicate about your “It’s very common for AMCs to own needs and circumstances. Be CHANGING TIMES help organizations zoom into the 21st open about the opportunities and Working with numerous associa- century after they’ve been working threats you see in your future, both tions gives AMCs the ability to spot with platforms that are really anti- in your organization and the environ- trends and anticipate change. After all, quated,” Hanscom says. And they can ment in which you operate. their business depends on remaining do it on a start-to-finish basis, helping Then challenge your AMC to give current on everything from mem- you manage the technological transi- you the full benefit of its beneath- ber engagement to technological tion, bring the new system up, and the-surface expertise. Ask what your breakthroughs. provide training as needed. AMC’s other clients are doing when In one case, an international asso- Sometimes people need updates they face, for example, industry ciation had an in-person certification as much as programs do. After one consolidation or major technological program that experienced a variety professional association saw growth change. of challenges over the past few years. hit a plateau, Kellen concluded that Lessons from other industries can Enrollment was coming up short of the biggest impediment was its gov- be highly relevant to you. As Hanscom growth goals, especially outside the ernance structure, which encouraged suggests, “Constantly say, ‘You’re an United States. Those who did enroll trustees to micromanage. AMC. What do you bring to the table would often complete part of the Kellen introduced staff expertise that I can’t get on my own?’” coursework and then drop out. The in everything from governance to association’s leaders hesitated to go communication to planning. Though Karla Taylor is a communications totally online because they weren’t change is still a work in progress, “the consultant in Bethesda, Maryland. familiar with or confident about the board is very interested in becom- Email: [email protected]

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017|5 THE ASSOCIATION OF THE FUTURE IS CONNECTED

AMCS HAVE FOR DECADES EPITOMIZED THE SHARING ECONOMY. BEING PART OF IT CAN BRING YOUR ASSOCIATION SIGNIFICANT PURCHASING POWER AND ECONOMIES OF SCALE. HERE’S HOW.

BY KARLA TAYLOR

SHARED CONNECTIONS Because they serve so many associations at once, AMCs are uniquely positioned to provide maximum impact through shared resources. The connections AMCs can offer translate to these benefits. Vetted vendors. “An AMC is like a vendor database,” says Katherine Pankratz, senior account manager at VTM Group. Staff managers gather and exchange intelligence about which companies offer the best expertise and price. “This saves your association cash outflow and time, but it also saves you the headache of picking a vendor blindly,” she says. AMCs may also know specialized vendors that your association needs, but only rarely. And because AMCs represent multiple organizations, “they have a seat at the table with suppliers and can influence direction on products and services,” McGury says. For example, when an AMC is negotiat- you hear the term “sharing economy” ing with a mobile app provider, the staff can bargain and think Lyft or Airbnb, picture this: about service levels and discounted pricing to meet client needs. In late 2015, three medical societies held back-to-back con- Industry knowledge. Whether an AMC special- IFventions at the same Seattle venue. The three societies were izes in financial associations or fraternal organiza- unrelated and had different audiences ranging in size from tions, it will develop insights into what appeals to 900 to 3,000. these specialty markets and can help develop the But because they shared the same team of meeting plan- sponsorship and exhibitor packages that will sell best. ners at the association management company SmithBucklin, For example, by observing how buyers react to they were able to use some of the same signage, lighting, various clients’ offerings, McGury has found that screens, and production infrastructure for their general ses- many potential customers are less interested in one- sions and exhibit halls. off opportunities—lanyards and speaker underwrit- “We were able to leverage collective buying power and ing—and more interested in ongoing access to deci- negotiate collective savings of thousands of dollars on labor sion makers. So SmithBucklin is developing revenue sources for its clients by working with sponsors and and materials,” says Carol McGury, executive vice president exhibitors to create year-round engagement opportu- of event and education services at SmithBucklin. nities. “After seeing what five other clients are doing, When you hear “sharing economy,” maybe you should we ask: ‘Why do it this way? Why not that way?’” think “my association.” McGury says. “The sharing economy is touted as a new and innovative Favors when you need them. As important as good planning is, sometimes unexpected needs concept,” says Barbara Myers, CAE, CEO of the association pop up. Pankratz works frequently with a graphic management company IMN Solutions. “But the idea of the designer who, because of their ongoing relationship, AMC is rooted in the same principles: economies of scale, is willing to offer scheduling priority. “Because your services shared by many, and greater cost savings and exper- AMC has this database of contacts, you can call and tise to help you achieve your results.” say, ‘I need this collateral tomorrow,’” Pankratz says— If a major part of your association’s future depends on and because the partnership is good for both sides, you often get it. strategic use of dollars and cents—and whose doesn’t?—here are three ways an AMC can help you by sharing resources of SHARED INTEL all kinds to leverage your purchasing power. AMCs do so much business that they’re often a first stop for vendors that want to preview product inno- vations and trends. “This gives our clients access to

8|ASSOCIATIONS NOW SUPPLEMENT 7-8/2016 Because they serve so many associations at once, AMCs are uniquely positioned to provide maximum impact through shared resources.

additional ideation that’s happening tracts, and have the skills to redesign staffing needs. You’re sharing a highly in the industry,” McGury says. “We websites. And this broad expertise skilled workforce on everything from have conversations based on future usually comes at no extra cost to the your back-office membership opera- needs we’ve identified, or what’s up client, Myers says. tions to social media projects. and coming, or where there’s a gap Even office space may get cheaper. we now see in a service.” For example, SHARED SAVINGS “With changes in the workforce, based on experience with other Any time you can save money, you’re we’re seeing more virtual work clients, your AMC will know the best better prepared for the future, Pan- environments and more people taking way to help speakers take advan- kratz notes. With an AMC, you save advantage of teleworking options. tage of second-screen technology to thanks to: This means that more organizations increase audience involvement. Economies of scale. Whether are questioning the value of brick-and- Great ideas also grow out of experi- you’re in the market for tea bags or mortar offices,” Myers says. If that’s ence that can be both broad and deep. technology, buying in multiples means the case for your association, an AMC “Stand-alone associations have really paying less per unit. “A stand-alone can offer a physical address and may bright people doing the work, but they association buys supplies for one be able to provide a home base for only know what they know,” McGury team. An AMC may buy for 10 or hosting meetings or welcoming mem- says. AMC meeting planners, by even 100 teams,” McGury says. For bers, much like WeWork, the shared contrast, might work on a half-dozen example, a small association may not workspace company. annual conventions a year for different find it economical to invest in human Myers predicts that opportunities clients. “By the time they’ve been with resources software that would allow it to participate in the sharing economy, the AMC three years, they’ve worked to handle performance reviews online. and the resulting savings, are only on 20 different events and learned But using a shared HR system turns going to grow. “When you look at all about 20 ways to market, to promote cost-prohibitive into cost-effective. implications for associations, you see speaker engagement, and to deliver Bargaining power. Buying in bulk a lot of potential, especially if you’re innovation,” she says. also leads to greater leverage when in a competitive space,” she says. “As At the same time, AMCs can it’s time to sign a contract. McGury’s a thought leader for our clients— expose you to new ideas for combin- education and learning services team whether large or small, full-service ing face-to-face and digital learning or recently negotiated with a video firm or a la carte—AMCs are doing the for sharing-economy business models on behalf of several clients. “We got leading-edge research to find new that can encourage millennials to use them to reduce the price not just for ways to innovate in this realm.” your room block instead of Airbnb. one but for all,” she says. An AMC’s staff includes experts who Cheaper staffing and space. Karla Taylor is a communications understand the trends in global meet- Working with an AMC can lower consultant in Bethesda, Maryland. ings, know the legalities of hotel con- training costs and, later on, reduce Email: [email protected]

ASSOCIATIONS NOW SUPPLEMENT 7-8/2016|9 THE ASSOCIATION OF THE FUTURE IS SUSTAINABLE

GIVEN AN INCREASED FOCUS ON CORPORATE SOCIAL RESPONSIBILITY IN MANY WORKPLACE SETTINGS, TODAY’S ASSOCIATIONS ARE STEPPING UP THEIR GAME TO ENSURE THAT ORGANIZATIONS ARE A FORCE FOR GOOD.

BY CHRISTINE UMBRELL

10|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 THE ASSOCIATION OF THE FUTURE IS SUSTAINABLE SUSTAINABILITY AND GOOD BUSINESS PRACTICES ARE BECOMING A BUSINESS PRIORITY FOR MANY ASSOCIATIONS, where increasingly social-minded employees can take part in world-positive initiatives that promote efficiency and avoid the depletion of natural resources. “Associations now have more of a moral imperative to consider sustainability and improve their footprint,” says Dede Gish-Panjada, vice president at Kellen Company, an association management company that has guided many association clients in sustainability initiatives. AMCs provide an efficient model of business, Gish-Panjada says, and thus are uniquely positioned to provide support when it comes to responsibly growing and making use of resources. Working with an AMC that has demonstrated its dedication to efficient and sustainable strategies can come with benefits for associations preparing to embark on such initiatives, says Kate O’Donnell, CAE, senior vice president of marketing, communication, and brand strategy for MCI USA, an AMC that has an entire team devoted to sustainability. S“AMCs are always thinking of how we can be efficient while thinking long term in our activities, so it’s a natural fit,” O’Donnell says.

MAXIMIZING EFFICIENCY same month that was in scope,” Wood ciently. For example, when a new program Association boards are notorious says. In a stand-alone association, the demands additional staff time, associations for adding new programs to address new event would have likely been don’t have to grow one full-time employee future needs—without addressing the added and put strain on staff. at a time if they are working with an AMC, strain that it puts on existing infra- “As a client of MSP, the associa- Gish-Panjada says: “We can step in and fill structure. “The AMC model helps tion’s leadership had to decide if it a one-time project need, such as a commu- facilitate important conversations wanted to pay for another event out of nications project or a website design/rede- about the use of resources” to help scope or instead replace the existing sign, and then step back.” The program or guide an association in understanding in-scope event. This created a strate- project can get going more efficiently than needs versus wants, says Sara Wood, gic conversation about which event if a new staff member had been hired and CAE, account executive at Manage- was more important, and ultimately onboarded. “There’s no learning curve,” ment Solutions Plus. they decided to do only one event that she says. When AMC clients want to add month at the ballpark.” On a more tactical level, an AMC can services to their scope, the answer Guiding associations to make these serve as “an incubator of troubleshoot- at MSP is always: “Yes, but there is difficult decisions fosters the kind of ing,” Wood says. For instance, if there is a a financial implication of additional thinking that innovates for a sustain- challenge with one client, odds are that an time, resources, and/or staff,” Wood able future, Wood says. “Instead of AMC has already experienced the same says. the organization over-expending its issue with another client. At MSP, for She cites one association that current resources, those resources can example, a new way of displaying sponsor- wanted to add a baseball game and be allocated to future projects.” ships for one client was the catalyst for networking event to its activities And when new programs must be helping another rethink its own sponsor- calendar. “New activities were out of added—requiring more resources— ship model. scope, but there was an existing hotel- partnering with AMCs can help asso- Associations benefit from AMCs’ work based networking event during the ciations accomplish the goal more effi- with many different organizations. “And

12|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 “WE HELP ASSOCIATIONS they may never even realize that’s what is happening,” Wood says. ACHIEVE SUSTAINABILITY RETHINKING MEETINGS One of the most effective ways an association can demonstrate its com- GOALS THAT THEY MIGHT mitment to a healthier planet is by reconsidering the offerings at confer- NOT BE ABLE TO ACHIEVE ences and meetings. MCI spearheaded such an effort at a meeting of the Environmental Design Research Asso- OTHERWISE.” ciation (EDRA). “We help associations achieve sus- —KATE O’DONNELL, CAE tainability goals that they might not be able to achieve otherwise,” O’Donnell says. EDRA themed its conference number of attendees,” which reduces For those environmentally friendly “Healthy + Healing Places.” MCI each individual’s travel and carbon initiatives that add expenses to an helped to create a paperless confer- footprint, Gish-Panjada says. association’s budget, it’s important ence with food from sustainable Kellen uses a calculator for certain to consider costs during the planning farms and a strict no-bottled-water locations to help forecast how many stages of the project, O’Donnell says. policy—only pitchers. The conference attendees will likely travel, how far For instance, if an association also featured healthy activities, such they’ll have to go, and what methods chooses to offer farm-to-table meals as walks and yoga classes, O’Donnell of transportation they will likely take. during conferences, MCI works says. This information can be used to deter- to ensure that the client is clear in New technologies can pave the way mine which specific location is most its priorities and understands the for more environmentally friendly attractive while not requiring a large expenses required. “Sometimes you events. Kellen began encouraging expenditure of carbon. need to recognize that achieving your clients to use a mobile meeting app In addition, Kellen helps its clients goals in one area means accepting the several years ago, replacing printed look for conference centers and hotels additional cost involved,” O’Donnell programs and transitioning events to that are rated by the Leadership in says. “greener” experiences, Gish-Panjada Energy and Environmental Design But AMCs can also negotiate says. rating system. favorable rates for associations due As app technology has improved, to their collective-buying power. “We Kellen has helped clients provide EMBRACING A NEW MINDSET work with our hotels and confer- enhanced functionality. Now, in addi- Some smaller associations have been ence centers and negotiate money tion to sharing detailed educational reluctant to investigate sustainable for food, including menus and pric- programming information, apps can and efficient business practices, fear- ing, sometimes years in advance,” be designed to share other data, such ing that expenses involved in these Gish-Panjada says. “We can request as meeting registration lists that allow strategies will be overwhelming. farm-to-table or organic at the begin- for real-time communications among But some initiatives, such as add- ning of the RFP process. And we ask attendees. ing mobile apps and reducing paper them what they can provide within In addition, Gish-Panjada says usage, may actually reduce overall the budget.” Kellen has been able to increase in- costs. For associations that want to app sponsorships and revenues and “AMCs often have to reduce implement or expand efficient and decrease printing costs with meeting the ‘fear factor’ for less tech-savvy sustainable business practices, work- apps. associations that are intimidated ing with an AMC can be a great way Using similar technology for by technology,” Gish-Panjada says. to start. Many of these companies are several clients and upgrading it over With these organizations, a slower well positioned to lead the way and time “makes our staff more efficient approach to technology adoption may educate associations about simple and and helps us work without fail, since be warranted. effective ways to approach sustain- we are using the same technologies For example, in transitioning from ability, O’Donnell says. but adapting them for each individual a printed meeting program to a mobile “We look at core values of the client,” Gish-Panjada says. app, some associations may choose associations we work with and how Even details such as well-thought- to provide a printed “schedule-at-a- we can align sustainability initiatives out locations can contribute to a more glance” to supplement the app, or host with their values,” she says. sustainable meeting experience. “We a print station for attendees. Gish- try to schedule our client association Panjada says associations need to Christine Umbrell is a freelance board meetings and events in loca- offer a bridge from one way of doing writer based in Herndon, Virginia. tions that are closest to the greatest business to another. Email: [email protected].

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017|13 CEO What is one critical element that will define to the association of the future? CEO

ERIN FULLER, FASAE, CAE PRESIDENT G. A. TAYLOR FERNLEY MCI USA PRESIDENT AND CEO WASHINGTON, DC FERNLEY & FERNLEY, INC. Customized connections—a recognition that some want a PHILADELPHIA full, traditional membership experience, while others will The landscape of associations is forever changed. Those either define their engagement differently or merely swing who remain relevant will be those who “question the an- by occasionally for the one key product that you provide. In swers” of the people around them, those who are bold and other words, we need to provide the entire buffet—Whole self-confident enough to challenge traditional thinking and Foods, Amazon Fresh, and 7-Eleven—in a way that wel- willing to take risks for the long-term good of the organiza- comes people and creates value regardless of their need. tion. Those that don’t, well, the writing is on the wall.

PETER CONSTANTINOU CONNI INGALLINA PRESIDENT AND CEO PRESIDENT AND CEO ASSOCIATION MATTERS, INC. SOS ASSOCIATION MANAGEMENT SOLUTIONS HUNT VALLEY, MARYLAND SCOTTSDALE, ARIZONA Associations exist to connect people of like mind or Engagement looks different than it did 20 years ago. We interest with one another. This connection can happen at have found a lot of ways to engage members through conferences and meet-ups, through published pieces and things other than events. In the future, connecting our media, and in other ways. For associations to remain rel- members to what is important is key. Work-life balance, evant and vibrant, they must constantly provide opportuni- involvement in local and industry issues, and sustainability ties to engage members and others within their ecosystem. are areas that associations can tap into. Technology will Engagement will drive value, build loyalty and awareness, certainly help engagement, but it’s up to association lead- and expand their reach. ership to drive it. ILLUSTRATIONS BY MONICA HELLSTR Ö M

14|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 Association Management Company Directory HEADQUARTERS LOCATION LOCATION HEADQUARTERS EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MARKETING MEMBERSHIP/ PUBLICATIONS RELATIONS PUBLIC TECHNOLOGY

(C) MANAGEMENT, INC. MD 45 20 1976 • • • • • • • • • • • • ALTA MANAGEMENT PA 11 5 2007 SERVICES, INC. • • • • • • • • • • • • • • • AMC SOURCE FL 12 8 2001 • • • • • • • • • • • • • • • • • • AMPED ASSOCIATION WI 17 8 2008 MANAGEMENT • • • • • • • • • • • • • • • • • • • AMR MANAGEMENT SERVICES KY 85 26 1997 • • • • • • • • • • • • • • • • • • ANTHONY J. JANNETTI, INC. NJ 75 10 1972 • • • • • • • • • • • • ARDEN SOLUTIONS, LLC FL 2 1 2011 • • • • • • • • • ASCENT MANAGEMENT, LLC VA 6 7 2002 • • • • • • • • • • • • • • • • • • ASSOCIATION & SOCIETY MANAGEMENT VA 30 8 1982 INTERNATIONAL, INC. • • • • • • • • • • • • • • • • •

ASSOCIATION ACUMEN, LLC WI 16 7 2006 • • • • • • • • • • • • • • • • • ASSOCIATION NJ 17 6 1992 ASSOCIATES, INC. • • • • • • • • • • • • • • • • ASSOCIATION DEVELOPMENT NY 20 17 1996 GROUP, INC. • • • • • • • • • • • • • • • • • ASSOCIATION DEVELOPMENT MN 8 7 1997 SERVICES, INC. • • • • • • • • • • • • • • • • • • ASSOCIATION NJ 180 22 1978 HEADQUARTERS, INC. • • • • • • • • • • • • • • • • • • ASSOCIATION INNOVATION VA 45 8 1999 AND MANAGEMENT, INC. • • • • • • • • • • • • • • ASSOCIATION MANAGEMENT IL 207 32 1974 CENTER • • • • • • • • • • • • • • • • ASSOCIATION MANAGEMENT MI 15 1994 GROUP, LLC • • • • • • • • • • ASSOCIATION MANAGEMENT MI 15 11 1991 RESOURCES (AMR) • • • • • • • • • • • • ASSOCIATION MANAGEMENT DC 30 16 2000 STRATEGIES, INC. • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017|15 HEADQUARTERS LOCATION LOCATION HEADQUARTERS EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MARKETING MEMBERSHIP/ PUBLICATIONS RELATIONS PUBLIC TECHNOLOGY

ASSOCIATION IA 8 9 1976 MANAGEMENT, LTD. (AML) • • • • • • • • • • • • • • • • • ASSOCIATION CT 26 22 1983 RESOURCES, INC. • • • • • • • • • • • • • • • • • • ASSOCIATION GA 19 13 1996 SERVICES GROUP • • • • • • • • • • • • • ASSOCIATIONS KY 140 11 1974 INTERNATIONAL • • • • • • • • • • • • • • • • • ASSOCIATIONSFIRST CANADA 14 12 1970 • • • • • • • BASE CONSULTING CANADA 12 10 1988 AND MANAGEMENT, INC. • • • • • • • • • • • • • • • • • BOSTROM IL 50 20 1932 • • • • • • • • • • • • • • • • BOWER MANAGEMENT NJ 4 8 2009 SERVICES, LLC • • • • • • • • • • • • • CAPITOL HILL MANAGEMENT NY 42 46 1980 SERVICES, INC. • • • • • • • • • • • • • • • • • CAPTURE MARKETING IA 9 12 2009 • • • • • • • • • • • • • • • • • CLEMONS & ASSOCIATES, INC. MD 14 15 1977 • • • • • • • • • • • • • • • • • • CM SERVICES, INC. THE ASSOCIATION IL 25 17 1977 PARTNERSHIP COMPANY • • • • • • • • • • • • • • • • • •

CUSTOM MANAGEMENT VA 13 6 2000 GROUP • • • • • • • • • • • • • • • • • DOLCI MANAGEMENT UNITED 18 15 1978 SERVICES, INC. STATES • • • • • • • • • • • • • • DROHAN MANAGEMENT VA 115 30 1986 GROUP • • • • • • • • • • • • • • • • • • • ESSENTIENT ASSOCIATION CANADA 6 4 2005 MANAGEMENT & EVENTS • • • • • • • • • • • • • EWALD CONSULTING MN 80 41 1982 • • • • • • • • • • • • • • • • • • • EXECUTIVE DIRECTOR, INC. WI 200 30 1962 • • • • • • • • • • • FASEB ASSOCIATION MD 80 14 1912 MANAGEMENT SERVICES • • • • • • • • • • • • • • • • FERNLEY & FERNLEY, INC. PA 45 18 1886 • • • • • • • • • • • • • • • • • • FIRSTPOINT MANAGEMENT NC 32 28 1975 RESOURCES • • • • • • • • • • • • • • • GIUFFRIDA ASSOCIATES DC 7 9 1981 • • • • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

16|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 HEADQUARTERS LOCATION LOCATION HEADQUARTERS EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MARKETING MEMBERSHIP/ PUBLICATIONS RELATIONS PUBLIC TECHNOLOGY

GRAU & ASSOCIATES, LLC PA 3 3 2011 • • • • • • • • • • • • • HOLLANDPARLETTE CA 26 24 1985 • • • • • • • • • • • IMI ASSOCIATION EXECUTIVES NC 33 13 1986 • • • • • • • • • • • • • • • • IMN SOLUTIONS VA 25 140 1982 • • • • • • • • • • • • • • • • • • INTERACTIVE CO 7 11 1974 MANAGEMENT, INC. • • • • • • • • • • • • • • • • • INTEREL + AMG (ASSOCIATION VA 200 23 1982 MANAGEMENT GROUP) • • • • • • • • • • • • • • • • • • • J & M BUSINESS OH 10 12 1994 SOLUTIONS, LLC • • • • • • • • • • • • UNITED KELLEN 300 125 1964 STATES • • • • • • • • • • • • • • • • • • MANAGEMENT OH 6 7 1984 EXCELLENCE, INC. • • • • • • • • • • • • MANAGEMENT SOLUTIONS MD 20 13 1993 PLUS, INC. • • • • • • • • • • • • • • • • • MCBRIDE & ASSOCIATES, INC. NE 5 6 1983 • • • • • • • • • • • • USA / MCI GROUP 2100 125 1987 SWITZERLAND • • • • • • • • • • • • • • • • • • • MCKENNA MANAGEMENT, INC. MA 13 20 2003 • • • • • • • • • • • • • • • • • MEETING EXPECTATIONS GA 125 17 1992 • • • • • • • • • • • • • • • • • METACRED – WHERE THE BEST VA 35 15 2007 CREDENTIALS GROW • • • • • • • • • • • • • • • • • • MULTISERVICE MANAGEMENT PA 12 10 1962 COMPANY • • • • • • • • • • • • • • NON-PROFIT HELP VA 4 4 1994 • • • • • • • • • • • • • OFFINGER MANAGEMENT OH 15 10 1930 COMPANY • • • • • • • • • • • • • • • • • P & N ASSOCIATION LA 9 12 1991 MANAGEMENT • • • • • • • • • • • • • PAI MANAGEMENT MD 13 6 1984 CORPORATION • • • • • • • • • PARTNERS IN ASSOCIATION FL 39 24 1998 MANAGEMENT • • • • • • • • • • • • • • • PRRI MA 31 34 1946 • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017|17 HEADQUARTERS LOCATION LOCATION HEADQUARTERS EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MARKETING MEMBERSHIP/ PUBLICATIONS RELATIONS PUBLIC TECHNOLOGY

RAYBOURN GROUP IN 25 1988 INTERNATIONAL • • • • • • • • • • • • • • • • • • ROBSTAN GROUP, INC. MO 17 5 1985 • • • • • • • • • • • • • SENTERGROUP, INC. IL 20 10 2002 • • • • • • • • • • • • • • SMITHBUCKLIN IL 710 95 1949 • • • • • • • • • • • • • • • • STATUS PLUS, INC. MN 13 9 1992 • • • • • • • • • • • • • • STRAUSS EVENT & CANADA 12 10 1995 ASSOCIATION MANAGEMENT • • • • • • • • • STRINGFELLOW MANAGEMENT MD 32 21 2012 GROUP, INC. • • • • • • • • • • • • • • • TALLEY MANAGEMENT NJ 35 17 1987 GROUP, INC. • • • • • • • • • • • • • • • THE ASSOCIATION MA 2 2 1992 ADVANTAGE, LLC • • • • • • • • • • • • THE HARRINGTON COMPANY MN 30 19 1977 • • • • • • • • • • • • • • • • UNITED THE REES GROUP, INC. 23 19 1983 STATES • • • • • • • • • • • • • • • THE VALISADE GROUP TX 2 2003 • • • • • • • • • • • • • • THOMAS ASSOCIATES, INC. OH 27 21 1913 • • • • • • • • • • • • • • • THOMPSON MANAGEMENT MD 13 9 1993 ASSOCIATES, LLC • • • • • • • • • • TOTAL MANAGEMENT NJ 4 5 2000 SOLUTIONS, INC. • • • • • • • • • • • • • • • • TVD ASSOCIATES NJ 5 5 2013 • • • • • • • • • • • • • • • VERTO SOLUTIONS DC 28 7 2010 • • • • • • • • • • • • • • VIRTUAL, INC. MA 90 44 1999 • • • • • • • • • • • • • • • • • WJ WEISER & ASSOCIATES, INC. IL 45 56 1988 • • • • • • • • • • • • • • • • • • XMI ACQUISITIONS, LLC TN 42 8 1987 • • • • • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

18|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 ASSOCIATION MANAGEMENT COMPANY LISTINGS ALL LISTINGS IN THIS DIRECTORY ARE PAID, WITH INFORMATION PROVIDED BY EACH COMPANY.

(C) MANAGEMENT INC. SERVICES, ACCOUNTING, BUSINESS, BUSINESS- COLLEGES & UNIVERSITIES, EMPLOYMENT, HUMAN RESOURCES, BUSINESS-MANAGEMENT, ENGINEERING, FINANCE, GOVERNMENT & PUBLIC 1801 RESEARCH BLVD., #400 BUSINESS-MARKETING, BUSINESS-SALES, CHAMBERS ADMINISTRATION, HUMAN SERVICES, INFORMATION ROCKVILLE, MD 20850 OF COMMERCE, CONSTRUCTION, ECONOMIC MANAGEMENT, MINORITY-BASED & ADVOCACY LOIS UTTERBACK, VICE PRESIDENT DEVELOPMENT, EDUCATION, GOVERNMENT & PUBLIC ORGANIZATIONS, PHILANTHROPY & HUMANITARIANISM, 301-984-1242; FAX: 301-770-1949 ADMINISTRATION, PROFESSIONAL SERVICES, PUBLIC PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, [email protected] SAFETY, REAL ESTATE & HOUSING, TOURISM, TOURISM- SPORTS & RECREATION, TECHNOLOGY. WWW.C-MANAGEMENTINC.COM CHAMBERS OF COMMERCE, TOURISM-CONVENTION ALL INDUSTRIES AND INTERESTS CONSIDERED At (c) Management, Inc., (CMI) our mission is to CENTERS, UTILITIES & ENERGY. provide trusted and dynamic management servic- AMC INSTITUTE ACCREDITED AMC AMPED ASSOCIATION es for associations, foundations, and nonprofits in ALL INDUSTRIES AND INTERESTS CONSIDERED MANAGEMENT the healthcare field. CMI offers a unique approach, 22 NORTH CARROLL ST., #300 matching strong logistical-, financial-, strategic-, AMC SOURCE MADISON, WI 53703 and meeting-support capabilities with experienced 631 U.S. HIGHWAY ONE, #400 LYNDA J. PATTERSON, FASAE, CAE, PRESIDENT & legislative and fundraising expertise. NORTH PALM BEACH, FL 33408 OWNER INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- GREGORY BROOKS, PRESIDENT AND EXECUTIVE 608-251-5940; FAX: 608-251-5941 GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- DIRECTOR [email protected] NURSING, HEALTHCARE-PHARMACEUTICS. DEBRA NOLAN, IOM, CAE, CEO AND EXECUTIVE WWW.MANAGEASSOCIATIONS.COM AMC INSTITUTE ACCREDITED AMC DIRECTOR OTHER LOCATIONS: WASHINGTON, DC ALTA MANAGEMENT 800-440-4066; FAX: 800-837-7321 AMPED focuses on management and operations SERVICES, INC. [email protected] so your volunteer leaders are free to lead. Whether WWW.AMCSOURCE.COM you need full or partial association management 1617 JOHN F. KENNEDY BLVD., #810 AMC Source advances the mission of trade services, we offer a high-energy, creative, and PHILADELPHIA, PA 19103 associations and professional societies through transparent approach. We work in partnership with ED GROSE, PRESIDEN & CEO leadership, strategy, and collaboration. We help associations toward shared strategic vision. Take 215-557-0777; FAX: 215-557-1970 organizations identify priorities, achieve goals, and your association to the next level with AMPED! [email protected] ensure volunteer leaders are strategically work- INDUSTRIES SERVED: ACCOMMODATION & FOOD WWW.ALTAMSI.COM ing together to support relevancy, membership SERVICES, ENGINEERING, ENVIRONMENT & WILDLIFE, Alta Management Services, Inc. is an association growth, and a healthy budget while continuously HEALTHCARE-MEDICINE, INSURANCE, MANUFACTURING, management firm that provides full-service man- evaluating member needs and identifying future PROFESSIONAL SERVICES, SCIENCE, SOCIETY OF ASSN. agement to nonprofit trade associations. We have trends. EXECUTIVES, SPORTS & RECREATION. been in the association management business INDUSTRIES SERVED: ACCOUNTING, BUSINESS, AMC INSTITUTE ACCREDITED AMC since 1996 and have a reputation for increasing BUSINESS-HUMAN RESOURCES, BUSINESS- ALL INDUSTRIES AND INTERESTS CONSIDERED profitability in associations through increased MANAGEMENT, BUSINESS-MARKETING, BUSINESS- SEE OUR AD ON PAGE 26 membership and participation in association pro- SALES, COMMUNICATIONS & ENTERTAINMENT, grams and conferences. EDUCATION, EDUCATION-ALUMNI, EDUCATION- INDUSTRIES SERVED: ACCOMMODATION & FOOD

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |19 AMR MANAGEMENT PROFESSIONAL SERVICES, PUBLIC SAFETY, ASCENT MANAGEMENT, LLC TECHNOLOGY, TOURISM. SERVICES 3337 DUKE ST. AMC INSTITUTE CHARTER ACCREDITED AMC 201 E. MAIN ST., #1405 ALEXANDRIA, VA 22314 ALL INDUSTRIES AND INTERESTS CONSIDERED LEXINGTON, KY 40507 PAMELA VALENZUELA, CAE, PRESIDENT BRIAN RIGGS, VP, BUSINESS DEVELOPMENT & ANTHONY J. JANNETTI, INC. 703-370-7436; FAX: 703-342-4311 INNOVATION [email protected] EAST HOLLY AVE., BOX 56 859-514-9150; FAX: 859-514-9207 WWW.ASCENT-MANAGEMENT.COM PITMAN, NJ 08071 [email protected] Creative, cost-effective, full-service and project- JANET D’ALESANDRO, COMMUNICATIONS DIRECTOR WWW.AMRMS.COM management solutions for associations and 856-256-2300; FAX: 856-589-7463 OTHER LOCATIONS: MISSOURI; VIRGINIA; foundations. Management services: leadership [email protected] WASHINGTON, DC; NEW JERSEY; PHILADELPHIA development, administration, and financial man- WWW.AJJ.COM AMR Management Services provides professional agement. Communication strategies: integrated Serving specialty nursing associations and the services to more than 26 local, regional, national marketing/communications utilizing traditional healthcare industry, AJJ partners with clients to and international nonprofit trade associations and social media, website development and SEO, help advance their mission, maximize resources, and professional societies. Our services include and legislative advocacy. Revenue generation: and achieve sustained success. AJJ offers full association management, governance, conference membership recruitment and retention, education and partial association management services, and event management, technology and financial programs, meeting and exposition management, including day-to-day administration, conference management as well as marketing and consulta- and advertising and sponsorship sales. management, corporate sponsorship, advertising tive services. AMR is charter accredited by the INDUSTRIES SERVED: ACCOMMODATION & FOOD and exhibit management, education, certification, AMC Institute. SERVICES, BUSINESS, BUSINESS-HUMAN RESOURCES, leadership development, membership develop- INDUSTRIES SERVED: AGRICULTURE, FARMING & BUSINESS-MANAGEMENT, EDUCATION-COLLEGES ment, communications, social media marketing, FORESTRY, GOVERNMENT & PUBLIC ADMINISTRATION, & UNIVERSITIES, FINANCE, GOVERNMENT & PUBLIC and publishing. HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- ADMINISTRATION, HUMAN SERVICES, INSURANCE, INDUSTRIES SERVED: BUSINESS-MANAGEMENT, MEDICINE, HEALTHCARE-NURSING, INFORMATION LAW, PROFESSIONAL SERVICES, TOURISM, TOURISM- BUSINESS-MARKETING, EDUCATION, HEALTHCARE, MANAGEMENT, PHILANTHROPY & HUMANITARIANISM, CONVENTION CENTERS. HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, ALL INDUSTRIES AND INTERESTS CONSIDERED HEALTHCARE-NURSING, INFORMATION MANAGEMENT, PROFESSIONAL SERVICES. ASSOCIATION & AMC INSTITUTE ACCREDITED AMC SOCIETY MANAGEMENT ALL INDUSTRIES AND INTERESTS CONSIDERED INTERNATIONAL, INC. ARDEN SOLUTIONS, LLC 201 PARK WASHINGTON CT. FALLS CHURCH, VA 22046 2840 WEST BAY DR., #141 ELIZABETH B. ARMSTRONG, MAM, CAE, PRESIDENT BELLEAIR BLUFFS, FL 33770-2620 703-533-0251; FAX: 703-241-5603 DR. GINGER PHILLIPS, PRESIDENT [email protected] 727-940-2658 WWW.ASMII.COM [email protected] ASMI, an Accredited Association Management WWW.ARDENSOLUTIONS.COM Company, delivers full-service association man- Academic associations are our specialty. Full or agement services to organizations seeking per- customized services, we are expert conference sonalized, professional nonprofit expertise. Trade planners. Fully volunteer and now wish to hire associations, professional societies, and advocacy staff? We can help you though the transition. Our groups receive administrative services, manage- goal is to help professional associations find good ment, and counsel so that elected leaders and solutions to their management challenges and members can focus on policy and special interest conference needs. areas. ASMI earns high levels of customer satis- INDUSTRIES SERVED: EDUCATION, EDUCATION- faction among its clients. COLLEGES UNIVERSITIES, FINANCE, HEALTHCARE- INDUSTRIES SERVED: COMMUNICATIONS & MEDICINE, HEALTHCARE-NURSING. ENTERTAINMENT, GOVERNMENT & PUBLIC ALL INDUSTRIES AND INTERESTS CONSIDERED ADMINISTRATION, HEALTHCARE, HEALTHCARE- GENERAL, MANUFACTURING, PUBLIC SAFETY. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON PAGE 21

20|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 ASSOCIATION ACUMEN, LLC ASSOCIATION ASSOCIATION N83 W13410 LEON RD. ASSOCIATES, INC. DEVELOPMENT GROUP, INC. MENOMONEE FALLS, WI 53051 1255 WHITEHORSE-MERCERVILLE RD., BLDG. B, #514 136 EVERETT RD. BETSY SMITH, CPA, MST, PRESIDENT TRENTON, NJ 08619 ALBANY, NY 12205 414-359-1676; FAX: 414-359-1671 DEBBIE HART, PRESIDENT KATHLEEN VAN DE LOO, PRESIDENT [email protected] 609-890-9207; FAX: 609-581-8244 518-465-7085; FAX: 518-427-9495 WWW.ASSOCIATIONACUMEN.COM [email protected] [email protected] Association Acumen is an accredited award- WWW.HQ4U.COM WWW.ADGCOMMUNICATIONS.COM winning management firm providing full-service Association Associates, Inc., was established How many projects on your priority list aren’t and project management services to professional, in 1992 with the mission to provide outstanding getting done? ADG’s full-service management, medical, and trade organizations. Acumen’s management services to trade and professional creative, event, and web teams specialize in help- strength is working closely with leaders to provide nonprofit organizations. Our team empowers your ing associations move priority projects to the governance consulting, strategic planning, meet- volunteers to lead your association to its highest completed list so you can focus on daily business. ing management, integrated marketing, and ana- potential. Our clients know us as “The Partner That Now in its third decade, ADG is where projects go lytic data services. We leverage technology and Leads.” Incorporated in New Jersey, AAI is head- to get done. employ talented people to deliver best practices quartered in a suburb of Trenton, easily accessible INDUSTRIES SERVED: AGRICULTURE, FARMING & that generate results. to major highways and airports. FORESTRY, CONSTRUCTION, EDUCATION, GOVERNMENT INDUSTRIES SERVED: AUTOMOTIVE, BUSINESS, INDUSTRIES SERVED: AGRICULTURE, FARMING & FORESTRY, & PUBLIC, ADMINISTRATION, HEALTHCARE-MEDICINE, BUSINESS-MANAGEMENT, BUSINESS-MARKETING, BUSINESS-HUMAN RESOURCES, BUSINESS- MARKETING, HEALTHCARE-PHARMACEUTICS, HUMAN SERVICES, BUSINESS-SALES, HEALTHCARE, HEALTHCARE- EDUCATION, EMPLOYMENT, GOVERNMENT & PUBLIC INSURANCE, MINORITY-BASED AND ADVOCACY GENERAL, HEALTHCARE-MEDICINE, INSURANCE, ADMINISTRATION, HEALTHCARE-MEDICINE, HEALTHCARE- ORGANIZATIONS, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL SERVICES, SCIENCE, TRANSPORTATION PHARMACEUTICS, HUMAN SERVICES, INFORMATION PROFESSIONAL SERVICES, RELIGION, SCIENCE, & STORAGE. MANAGEMENT, MANUFACTURING, REAL ESTATE & HOUSING, TECHNOLOGY, TRANSPORTATION & STORAGE. AMC INSTITUTE ACCREDITED AMC SCIENCE, TECHNOLOGY, UTILITIES & ENERGY. ALL INDUSTRIES AND INTERESTS CONSIDERED ALL INDUSTRIES AND INTERESTS CONSIDERED AMC INSTITUTE CHARTER ACCREDITED AMC SEE OUR AD ON PAGE 20 ALL INDUSTRIES AND INTERESTS CONSIDERED THE ASSOCIATION ADVANTAGE LLC 591 NORTH AVE., #3-2 WAKEFIELD, MA 01880-1617 SHERRI L. OKEN, CAE, PRINCIPAL When Preparing Your 781-245-6485; FAX: 781-245-6487 Organization for the Future, [email protected] WWW.THEASSOCIATIONADVANTAGE.NET Choose the Best Qualified The Association Advantage guides volunteer leaders so that they may achieve their strategic goals. Staff in the Industry. To give your association a competitive advantage, we offer assessment, training, and support in areas such as strategic planning, programs and events, communications, membership, and volunteer management. Our quality, cost-effective, and Our experienced staff hold more professional certifications and recognitions customized services are designed to meet your than the staff of any other firm, including Certified Association Executives, specific organizational needs. Quality Association Specialists, Certified Meeting Planners, Certified Virtual Event Planners, the Social Media Business Equation Certification, INDUSTRIES SERVED: AUTOMOTIVE, BUSINESS, Six Sigma Yellow Belt Certifications and Six Sigma Black Belt Certifications. BUSINESS-MANAGEMENT, BUSINESS-MARKETING, We perform the administration and management of your organization’s priorities BUSINESS-SALES, EDUCATION, EDUCATION-COLLEGES to allow your elected officials to focus on policy and industry issues. & UNIVERSITIES, HEALTHCARE-GENERAL, HEALTHCARE- ASMI: supporting organizations since 1964. MEDICINE, HEALTHCARE-PHARMACEUTICS, RETAIL & CONSUMER GOODS.

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ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |21 ASSOCIATION ASSOCIATION INNOVATION ASSOCIATION MANAGEMENT DEVELOPMENT SERVICES AND MANAGEMENT, INC. GROUP LLC INC. 1821 MICHAEL FARADAY DR., #300 3300 WASHTENAW AVE., #222 2345 RICE ST., #220 RESTON, VA 20190 ANN ARBOR, MI 48104 SAINT PAUL, MN 55113 DEBORAH O’KEEFE, PRESIDENT MARK MCDOUGALL, PRESIDENT SHERYLE HAZARD, PRESIDENT 703-438-3103; FAX: 703-438-3113 734-973-6700; FAX: 734-973-6791 651-317-8040; FAX: 651-317-8048 [email protected] [email protected] [email protected] WWW.AIM-HQ.NET WWW.AMG-HQ.NET WWW.ASSOCIATIONDEVELOPMENT.COM AIM specializes in building partnerships with sci- OTHER LOCATIONS: PENNSYLVANIA, WISCONSIN Inspiring associations to engage, advance, and entific and health-related nonprofit organizations. AMG is a full-service AMC formed in 1994 with succeed, Association Development Services is an AIM delivers cost-effective, proven, exceptional extensive experience in managing and growing experienced, full-service association management management services that enable our clients to healthcare and technology associations. Contract company committed to building strong partner- focus on strategies necessary to achieve their services include digital communications, social ships by developing a shared strategic vision goals. The AIM professionals are the industry’s media marketing, media relations, education/ focused on achieving results. We specialize in leaders in utilizing innovation and technology to certification program development, project man- strategic guidance, customized services, and out- deliver results that exceed client expectations. agement, and membership expansion. We excel standing, friendly customer service. AIM is 100 percent employee-owned. in producing meetings throughout North America, INDUSTRIES SERVED: AUTOMOTIVE, EDUCATION- INDUSTRIES SERVED: HEALTHCARE-GENERAL, Europe, Asia, and South America. COLLEGES & UNIVERSITIES, HEALTHCARE-GENERAL, HEALTHCARE-PHARMACEUTICS, PUBLIC SAFETY, INDUSTRIES SERVED: ENGINEERING, HEALTHCARE, HEALTHCARE-MEDICINE, LAW, PERSONAL CARE & SCIENCE. HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, SERVICES, PROFESSIONAL SERVICES, REAL ESTATE AND ALL INDUSTRIES AND INTERESTS CONSIDERED INFORMATION MANAGEMENT, TECHNOLOGY. HOUSING, SCIENCE. ALL INDUSTRIES AND INTERESTS CONSIDERED AMC INSTITUTE ACCREDITED AMC ASSOCIATION ALL INDUSTRIES AND INTERESTS CONSIDERED MANAGEMENT CENTER ASSOCIATION MANAGEMENT 8735 W. HIGGINS RD., #300 RESOURCES (AMR) ASSOCIATION CHICAGO, IL 60631 1390 EISENHOWER PL. HEADQUARTERS, INC. MARILYN JANSEN, EXECUTIVE DIRECTOR OF BUSINESS ANN ARBOR, MI 48108 1120 ROUTE 73, #200 DEVELOPMENT DIANE DUFEK, PRESIDENT/CEO MT LAUREL, NJ 08054 847-375-4811; FAX: 847-375-6401 734-677-2270; FAX: 734-677-2407 BUTLER COOPER, DIRECTOR OF SALES [email protected] [email protected] 856-439-0500; FAX: 856-439-0525 WWW.CONNECT2AMC.COM WWW.MANAGEDBYAMR.COM [email protected] Built upon a 40-year tradition of strategic and Full-service, multi-client association and event WWW.AHREDCHAIR.COM innovative association leadership, Association management company. With two locations in Ann OTHER LOCATIONS: VIRGINIA Management Center proudly manages full-service Arbor and Greater Lansing, AMR specializes in the Association Headquarters, the association man- and consulting client relationships. Partner with management of small to medium-size nonprofit agement company of AH, manages everything us to clarify goals and strategies, create new plans organizations. With a focus on exceptional cus- for associations, from full-service management, and products, and convert ideas into success. tomer service, we provide the stability necessary to projects in accounting and HR, to operations “Achieve What You Believe” through our manage- to establish a secure infrastructure for your orga- and board management, to marketing and meet- ment, consulting, or outsourced services. The next nization’s growth and success. ings. We provide associations with a robust, cost- level is calling! INDUSTRIES SERVED: EDUCATION, EDUCATION- effective headquarters and staff that works with INDUSTRIES SERVED: BUSINESS-MANAGEMENT, COLLEGES & UNIVERSITIES, HEALTHCARE-GENERAL, volunteer leaders to achieve their mission. BUSINESS-MARKETING, BUSINESS-SALES, EDUCATION, HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, RETAIL INDUSTRIES SERVED: BUSINESS, HEALTHCARE, HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- & CONSUMER GOODS, SCIENCE. HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- ALL INDUSTRIES AND INTERESTS CONSIDERED HEALTHCARE-NURSING, HEALTHCARE-PHARMACEUTICS, PHARMACEUTICS, INFORMATION MANAGEMENT, INFORMATION MANAGEMENT, MANUFACTURING, MANUFACTURING, PROFESSIONAL SERVICES, REAL ASSOCIATION MANAGEMENT PROFESSIONAL SERVICES, RETAIL & CONSUMER GOODS, ESTATE & HOUSING, RETAIL & CONSUMER GOODS, STRATEGIES, INC. SCIENCE, TECHNOLOGY, UTILITIES & ENERGY. SCIENCE, TECHNOLOGY, TRANSPORTATION & STORAGE. 1800 M ST. NW, #400S AMC INSTITUTE CHARTER ACCREDITED AMC AMC INSTITUTE ACCREDITED AMC WASHINGTON, DC 20036 ALL INDUSTRIES AND INTERESTS CONSIDERED ALL INDUSTRIES AND INTERESTS CONSIDERED CARRIE HOFFMAN, VICE PRESIDENT SEE OUR AD ON PAGE 23 SEE OUR AD ON PAGE 25 202-530-5910; FAX: 202-530-0659 [email protected] WWW.AMSAMC.COM AMS provides a comprehensive suite of executive management and operational support services to industry trade associations, coalitions, and foundations, including strong leadership, constructive

22|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 collaboration, an experienced and dedicated staff FORESTRY, ARTS & CULTURE, BUSINESS, BUSINESS- CONSUMER GOODS, SCIENCE, SPORTS & RECREATION, of professionals, the ability to keep pace with an HUMAN RESOURCES, BUSINESS–MANAGEMENT, TECHNOLOGY, TOURISM-CHAMBERS OF COMMERCE. ever-changing technology environment, sound BUSINESS-MARKETING, BUSINESS-SALES, CHAMBERS AMC INSTITUTE CHARTER ACCREDITED AMC financial management, and a vision for the future. OF COMMERCE, CONSTRUCTION, EDUCATION, ALL INDUSTRIES AND INTERESTS CONSIDERED INDUSTRIES SERVED: AUTOMOTIVE, CHAMBERS EDUCATION-COLLEGES & UNIVERSITIES, EMPLOYMENT, OF COMMERCE, EDUCATION, ENVIRONMENT & ENVIRONMENT & WILDLIFE, FINANCE, HEALTHCARE, WILDLIFE, GOVERNMENT & PUBLIC ADMINISTRATION, HEALTHCARE-DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE, HEALTHCARE-PHARMACEUTICS, HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, INSURANCE, LAW, MANUFACTURING, TRANSPORTATION HEALTHCARE-PHARMACEUTICS, INFORMATION & STORAGE, UTILITIES & ENERGY. MANAGEMENT, MANUFACTURING, MINORITY-BASED & ALL INDUSTRIES AND INTERESTS CONSIDERED ADVOCACY ORGANIZATIONS, PROFESSIONAL SERVICES, PUBLIC SAFETY, REAL ESTATE & HOUSING, RETAIL & ASSOCIATION MANAGEMENT, LTD. (AML) 1255 SW PRAIRIE TRAIL PKWY ANKENY, IA 50023 MOLLY LOPEZ, CAE, PRESIDENT 515-243-1558; FAX: 515-334-1143 [email protected] Community, WWW.AML.ORG our Since 1976, AML has partnered with international, commitment national, regional, and state associations to pro- SOLUTIONS, to you vide solutions that unleash the potential of our clients’ organizations, members, and leaders. With SPACE. AMC Institute accreditation and certified staff, AML provides solutions that make a difference. INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, FARMING & FORESTRY, BUSINESS, BUSINESS- MANAGEMENT, BUSINESS-MARKETING, BUSINESS- AH is an Association Management Company that provides a SALES, CHAMBERS OF COMMERCE, CONSTRUCTION, community of associations that offer innovation, inspiration, and a ECONOMIC DEVELOPMENT, EDUCATION-COLLEGES & wealth of experience. The solutions you’re looking for in order to drive UNIVERSITIES, ENVIRONMENT & WILDLIFE, FINANCE, HEALTHCARE, HEALTHCARE-GENERAL, INSURANCE, your organization toward success are found at AH. Your organization can LAW, MANUFACTURING, PROFESSIONAL SERVICES, feel comfortable in calling your space at AH, a home. REAL ESTATE & HOUSING, RETAIL & CONSUMER GOODS, TOURISM-CHAMBERS OF COMMERCE, TOURISM- CONVENTION CENTERS, TRANSPORTATION & STORAGE, UTILITIES & ENERGY. » communications ALL INDUSTRIES AND INTERESTS CONSIDERED » full service » non-dues revenue ASSOCIATION management growth RESOURCES, INC. » membership » technology 342 N. MAIN ST., #301 more WEST HARTFORD, CT 06117 » meetings ... and MARTY ROTBLATT, IOM, CAE, PRESIDENT & CEO 860-586-7500; FAX: 860-586-7550 [email protected] WWW.ASSOCIATIONRESOURCES.COM Using a strategy first approach, AR delivers administrative, management, event, and leadership ASSOCIATION CO-CHAIR FRONT ROW RED CHAIR solutions by partnering with your association’s HEADQUARTERS SOLUTIONS MEETINGS & EVENTS COMMUNICATIONS volunteers to fulfill your mission. As a charter accredited AMC, AR applies our 33 years of experience working with state, regional, national, and international nonprofits to identify and achieve Call 856-439-0500 | Email [email protected] your organization’s goals. Visit www.AHredchair.com INDUSTRIES SERVED: AGRICULTURE, FARMING &

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |23 ASSOCIATION SERVICES ASSOCIATIONSFIRST BOSTROM GROUP 468 QUEEN ST. EAST, #LL-02 35 EAST WACKER DR., #850 PO BOX 2945 TORONTO, ON M5A 1T7 CHICAGO, IL 60601-2106 LAGRANGE, GA 30241 PERRY RUEHLEN, PRESIDENT JEANNE SHEEHY, CHIEF MARKETING OFFICER KATIE OXFORD, DIRECTOR OF OPERATIONS 416-646-1600; FAX: 416-646-9460 312-644-0828; FAX: 312-644-8557 706-845-9085; FAX: 706-883-8215 [email protected] [email protected] [email protected] WWW.ASSOCIATIONSFIRST.COM WWW.BOSTROM.COM WWW.ASSOCIATIONSERVICESGROUP.NET OTHER LOCATIONS: OTTAWA, ON; WINNIPEG, MB; OTHER LOCATIONS: WASHINGTON, DC Association Services Group is a full-service SALTSPRING ISLAND, BC With its Agile Management approach, Bostrom is accredited association management company Providing excellence in association management a leading professional services firm specializing in providing membership marketing, publication ser- since 1970, AssociationsFirst specializes in pro- management, outsourcing, and consulting to pro- vices, public relations, newsletters, government viding management, administration, and support fessional societies, trade associations, and foun- affairs, meeting and conference planning, exposi- services to associations, foundations, and other dations. The Bostrom team continues its more tion coordination, and financial and administrative nonprofit organizations. than 85-year track record of building successful management. Our clients include health, aca- We make it our business to provide the leadership, organizations and enhancing value for global cli- demic, and education organizations. We also have administrative staff, facilities, equipment, and ents through trust, experience, and personalized an extensive background in agriculture-related experience necessary to meet any challenge that service and solutions. organizations. may arise. INDUSTRIES SERVED: ACCOUNTING, ARTS & CULTURE, INDUSTRIES SERVED: AGRICULTURE, FARMING & INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- AUTOMOTIVE, BUSINESS, BUSINESS-MANAGEMENT, FORESTRY, CLUBS & FRATERNAL ORGANIZATIONS, MEDICINE, LAW, PROFESSIONAL SERVICES. BUSINESS-MARKETING, BUSINESS-SALES, EDUCATION, EDUCATION-COLLEGES & UNIVERSITIES, ALL INDUSTRIES AND INTERESTS CONSIDERED COMMUNICATIONS & ENTERTAINMENT, CONSTRUCTION, HEALTHCARE, HEALTHCARE-DENTISTRY, HEALTHCARE- EDUCATION, EDUCATION-COLLEGES & UNIVERSITIES, GENERAL, PHILANTHROPY & HUMANITARIANISM, BASE CONSULTING AND ENGINEERING, FINANCE, HEALTHCARE, HEALTHCARE- SCIENCE, TOURISM, TRANSPORTATION & STORAGE. MANAGEMENT, INC. GENERAL, HEALTHCARE-MEDICINE, HUMAN SERVICES, AMC INSTITUTE ACCREDITED AMC 250 CONSUMERS RD., #301 INSURANCE, LAW, MANUFACTURING, MINORITY-BASED ALL INDUSTRIES AND INTERESTS CONSIDERED TORONTO, M2J 4V6 & ADVOCACY ORGANIZATIONS, PERSONAL CARE & RUTH ABRAHAMSON, CEO SERVICES, PROFESSIONAL SERVICES, REAL ESTATE ASSOCIATIONS 416-494-1440; FAX: 416-495-8723 & HOUSING, RETAIL & CONSUMER GOODS, SCIENCE, INTERNATIONAL [email protected] TECHNOLOGY, TOURISM, TRANSPORTATION & STORAGE. 2365 HARRODSBURG RD., #A325 WWW.BASECONSULTING.CA AMC INSTITUTE ACCREDITED AMC LEXINGTON, KY 40504 Leadership, management, and insightful consult- ALL INDUSTRIES AND INTERESTS CONSIDERED KEITH HOWARD, VP OF NEW BUSINESS DEVELOPMENT ing for international, national, and local associa- SEE OUR AD ON PAGE 28 859-226-4678; FAX: 859-226-4242 tions, foundations, charities, and institutions. [email protected] Creative marketing, communications, partner- BOWER MANAGEMENT WWW.ASSOCIATIONSINTERNATIONAL.COM ships, sponsorship, research, governance, mem- SERVICES, LLC Associations International, one of the top 10 larg- bership campaigns and delivery, project manage- ONE EAST ZANE AVE. est AMCs in the world, has demonstrated success ment, conferences, seminars, shows, and events. COLLINGSWOOD, NJ 08108 in enhancing membership, increasing meeting/ Multilingual and multitalented professionals with TIM BOWER, PRESIDENT AND OWNER conference attendance, and growing associations global experience. 215-858-8023; FAX: 856-210-1619 fiscally. We do this with our commitment to excel- INDUSTRIES SERVED: ACCOUNTING, BUSINESS-HUMAN [email protected] lent service, expertise, innovation, and technology. RESOURCES, BUSINESS-MANAGEMENT, ENGINEERING, WWW.BOWERMANAGEMENTSERVICES.COM For more than 40 years, AI has been dedicated to FINANCE, HEALTHCARE, HEALTHCARE-GENERAL, Bower Management Services specializes in the bringing association missions to life. HEALTHCARE-PHARMACEUTICS, INFORMATION management of small- and medium-size nonprofit INDUSTRIES SERVED: ACCOUNTING, COMMUNICATIONS MANAGEMENT, INSURANCE, LAW. organizations. We understand the personal atten- & ENTERTAINMENT, FINANCE, MINORITY-BASED & ALL INDUSTRIES AND INTERESTS CONSIDERED tion required to manage associations and will work ADVOCACY ORGANIZATIONS, PROFESSIONAL SERVICES, tirelessly to provide the service you deserve. We SPORTS & RECREATION, TECHNOLOGY, TOURISM, intently listen to your needs and make sure we UTILITIES & ENERGY. exceed your expectations. Please contact us, and AMC INSTITUTE ACCREDITED AMC we would be pleased to speak with you regarding ALL INDUSTRIES AND INTERESTS CONSIDERED how we may be of assistance. INDUSTRIES SERVED: ACCOMMODATION & FOOD SERVICES, ACCOUNTING, AGRICULTURE, FARMING & FORESTRY, ARTS & CULTURE, AUTOMOTIVE, BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS-MANAGEMENT, BUSINESS-MARKETING, BUSINESS-SALES, CHAMBERS OF COMMERCE, CLUBS & FRATERNAL ORGANIZATIONS, COMMUNICATIONS

24|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 & ENTERTAINMENT, CONSTRUCTION, ECONOMIC CAPITOL HILL MANAGEMENT SERVICES, INFORMATION MANAGEMENT, INSURANCE, DEVELOPMENT, EDUCATION, EDUCATION-ALUMNI, SERVICES, INC LAW, MANUFACTURING, PROFESSIONAL SERVICES, EDUCATION-COLLEGES & UNIVERSITIES, EMPLOYMENT, PUBLIC SAFETY, REAL ESTATE & HOUSING, SCIENCE, 230 WASHINGTON AVE., #101 ENGINEERING, ENVIRONMENT & WILDLIFE, FINANCE, TECHNOLOGY, TRANSPORTATION & STORAGE. ALBANY, NY 12203-3539 GOVERNMENT & PUBLIC ADMINISTRATION, ALL INDUSTRIES AND INTERESTS CONSIDERED JOHN A. GRAZIANO, JR., PRESIDENT HEALTHCARE, HEALTHCARE-DENTISTRY, HEALTHCARE- 518-463-8644; FAX: 518-463-8656 GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- CAPTURE MARKETING [email protected] NURSING, HEALTHCARE- PHARMACEUTICS, HUMAN 400 E. COURT AVE., #126 WWW.CAPHILL.COM SERVICES, INFORMATION MANAGEMENT, INSURANCE, DES MOINES, IA 50309 OTHER LOCATIONS: RALEIGH, NC LAW, MANUFACTURING, MINORITY-BASED & ADVOCACY CARL LINGEN, DIRECTOR OF OPERATIONS AND FINANCE Capitol Hill Management Services offers a com- ORGANIZATIONS, PERSONAL CARE & SERVICES, 515-471-1951; FAX: 866-797-7885 plete management solution to associations and PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL [email protected] professional societies seeking to achieve the SERVICES, PUBLIC SAFETY, REAL ESTATE & HOUSING, WWW.CAPTUREMARKETINGGROUP.COM highest level of success. Our unique blend of expe- RELIGION, RETAIL & CONSUMER GOODS, SCIENCE, Capture Marketing is a full-service marketing rience and expertise, professional talent, state-of- SOCIETY OF ASSN. EXECUTIVES, SPORTS & RECREATION, firm and professional association management the-art infrastructure, and our unwavering com- TECHNOLOGY, TOURISM, TOURISM-CHAMBERS company. We believe the cornerstone of every mitment to our clients have made us a recognized OF COMMERCE, TOURISM-CONVENTION CENTERS, successful association should be marketing and industry leader. TRANSPORTATION & STORAGE, UTILITIES & ENERGY. communication. Capture Marketing works with INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, ALL INDUSTRIES AND INTERESTS CONSIDERED clients to determine the best way to reach their FARMING & FORESTRY, BUSINESS, BUSINESS- target audiences and then delivers results that will MANAGEMENT, BUSINESS-MARKETING, CONSTRUCTION, drive demand for products and support for orga- ECONOMIC DEVELOPMENT, EDUCATION, EDUCATION- nizations. COLLEGES & UNIVERSITIES, EMPLOYMENT, INDUSTRIES SERVED: BUSINESS, BUSINESS- ENGINEERING, FINANCE, GOVERNMENT & PUBLIC MANAGEMENT, BUSINESS-MARKETING, CHAMBER OF ADMINISTRATION, HEALTHCARE, HEALTHCARE- COMMERCE, COMMUNICATIONS ENTERTAINMENT, GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- ECONOMIC DEVELOPMENT, EDUCATION, EMPLOYMENT, NURSING, HEALTHCARE-PHARMACEUTICS, HUMAN FINANCE, GOVERNMENT & PUBLIC ADMINISTRATION,

Transform Your Association Trusted relationships, experienced professionals, and strategic guidance deliver the results your association needs.

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AMC17_BuyerGuide_Final.indd 1 6/14/17 2:55 PM ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |25 HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- BUSINESS-MANAGEMENT, BUSINESS-MARKETING, want it, how they want it. Contact us for free infor- MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- BUSINESS-SALES, CONSTRUCTION, EDUCATION, mation describing our partnership approach to full PHARMACEUTICS, INSURANCE, MINORITY-BASED EDUCATION-COLLEGES & UNIVERSITIES, EMPLOYMENT, and contracted services. ADVOCACY ORGANIZATIONS, PHILANTHROPY ENGINEERING, ENVIRONMENT & WILDLIFE, HEALTHCARE, INDUSTRIES SERVED: BUSINESS, CLUBS & FRATERNAL HUMANITARIANISM, PROFESSIONAL SERVICES, PUBLIC HEALTHCARE-GENERAL, HEALTHCARE-NURSING, LAW, ORGANIZATIONS, CONSTRUCTION, GOVERNMENT & SAFETY, SOCIETY OF ASSN. EXECUTIVES, TECHNOLOGY, MANUFACTURING, MINORITY-BASED & ADVOCACY PUBLIC, ADMINISTRATION, MANUFACTURING, RELIGION, TRANSPORTATION & STORAGE. ORGANIZATIONS, PHILANTHROPY & HUMANITARIANISM, RETAIL & CONSUMER GOODS, TRANSPORTATION & ALL INDUSTRIES AND INTERESTS CONSIDERED PROFESSIONAL SERVICES, PUBLIC SAFETY, RETAIL STORAGE. & CONSUMER GOODS, SCIENCE, TECHNOLOGY, AMC INSTITUTE CHARTER ACCREDITED AMC CLEMONS & ASSOCIATES, INC. TRANSPORTATION & STORAGE. ALL INDUSTRIES AND INTERESTS CONSIDERED 3601 E. JOPPA RD. AMC INSTITUTE ACCREDITED AMC BALTIMORE, MD 21234 ALL INDUSTRIES AND INTERESTS CONSIDERED CUSTOM MANAGEMENT CRISTA LEGRAND, CMP, CAE, PRESIDENT & CEO GROUP 410-931-8100; FAX: 410-931-8111 CM SERVICES, INC. 154 HANSEN RD., #201 [email protected] THE ASSOCIATION CHARLOTTESVILLE, VA 22911 WWW.CLEMONSMGMT.COM PARTNERSHIP COMPANY ALLISON TRAVIS, VICE PRESIDENT For over 40 years, Clemons & Associates, Inc. 800 ROOSEVELT RD., BLDG. C-312 434-971-4788; FAX: 434-977-1856 has advocated on behalf of those with whom we GLEN ELLYN, IL 60137 [email protected] partner with. Committed to your organization’s RICK CHURCH, HEAD COACH WWW.CUSTOMMANAGEMENT.COM mission, our team’s expertise enhances efficiency, 630-858-7337; FAX: 630-790-3095 Custom Management Group (CMG), an AMCI- strengthens communications, and maximizes rev- [email protected] accredited Association Management Company enue while managing expenses so you can focus WWW.CMSERVICES.COM founded in 2000, assists national and international on long-term growth and achievement. Our goal is CM Services, Inc. The Association Partnership membership societies, associations, foundations, always our customer’s success. Company partners with trade associations in and consortia by providing smart and effective INDUSTRIES SERVED: ACCOMMODATION & FOOD progressive industries worldwide to develop, solutions in technology, conference planning, SERVICES, ARTS & CULTURE, AUTOMOTIVE, maintain, and advance their missions. We give our financial management, governance, and member- BUSINESS, BUSINESS-HUMAN RESOURCES, association partners what they want, when they ship. CMG is committed to providing only the highest quality service to our clients. INDUSTRIES SERVED: EDUCATION, HEALTHCARE, HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, HEALTHCARE-PHARMACEUTICS, PHILANTHROPY HUMANITARIANISM, SCIENCE. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED DOLCI MANAGEMENT SERVICES, INC. Perfecting operations. Accelerating growth. 322 EIGHT AVE., #702 Our crew is ready to partner with you! NEW YORK, NY 10001 JOEL A. DOLCI, CAE, PRESIDENT 212-206-8301; FAX: 212-645-1147 [email protected] WWW.DOLCIMANAGEMENT.COM DMS is dedicated in providing state-of-the-art association management and consulting services to the association nonprofit community since 1978. Services include headquarters-office opera- tion, executive search, strategic planning, governance audits, financial management, evaluation of existing programs, board and staff development, fundraising and foundation promotion, special events, and meetings and conventions. INDUSTRIES SERVED: ACCOMMODATION & FOOD www.manageassociations.com SERVICES, ACCOUNTING, ARTS & CULTURE, 22 N. Carroll Street, Ste 300 109 N. Fairfax Street, Ste 200 AUTOMOTIVE, BUSINESS, BUSINESS-MANAGEMENT, Madison, Wisconsin 53703 Alexandria, Virgina 22314 COMMUNICATIONS & ENTERTAINMENT, EDUCATION, (608) 251-5940 (571) 303-9918 ENGINEERING, HEALTHCARE, INSURANCE, LAW, SOCIETY OF ASSN. EXECUTIVES, TECHNOLOGY, TOURISM, TOURISM-CONVENTION CENTERS, UTILITIES & ENERGY.

26|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 DROHAN MANAGEMENT EWALD CONSULTING FASEB ASSOCIATION GROUP 1000 WESTGATE DR., #252 MANAGEMENT SERVICES 11130 SUNRISE VALLEY DR., #350 SAINT PAUL, MN 55114 9650 ROCKVILLE PIKE RESTON, VA 20191 651-290-6260; FAX: 651-290-2266 BETHESDA, MD 20814 BILL DROHAN, PRESIDENT & CEO [email protected] STEFAN BRADHAM, CAE, DIRECTOR OF SOCIETY 703-437-4377; FAX: 703-435-4390 WWW.EWALD.COM MANAGEMENT SERVICES & MARKETING [email protected] OTHER LOCATIONS: ILLINOIS 301-634-7213; FAX: 301-530-7049 WWW.DROHANMGMT.COM Since 1982 Ewald Consulting has helped global, [email protected] OTHER LOCATIONS: WASHINGTON, DC; TENNESSEE national, and state associations achieve outstand- WWW.FASEB.ORG/AMS DMG is a full-service management and consulting ing results. As one of the nation’s largest AMCs, OTHER LOCATIONS: WASHINGTON, DC firm serving trade associations and professional our staff of more than 70 professionals provides FASEB has supported life science nonprofits for societies. For over 30 years, we have partnered craeative solutions that are effectively implement- over a century and continues to meet the needs with clients to provide expertise that drives innova- ed to make your role as an association leader fun. within this community. From full-service admin- tion and growth. Services include: strategic plan- INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, istration to project management, accounting to ning; administration; membership development; FARMING & FORESTRY, ARTS & CULTURE, BUSINESS, meeting management, membership recruitment financial /data management; meetings/conven- BUSINESS-HUMAN RESOURCES, BUSINESS- to publication services, FASEB’s Association tions; publications/communications; government MANAGEMENT, BUSINESS-MARKETING, BUSINESS- Management Services will support your organiza- affairs; fundraising; foundation management. SALES, CONSTRUCTION, ECONOMIC DEVELOPMENT, tion’s business needs, allowing you more time to INDUSTRIES SERVED: ACCOUNTING, BUSINESS, EDUCATION, EDUCATION-ALUMNI, EDUCATION-COLLEGES focus on the science and mission. BUSINESS-MANAGEMENT, BUSINESS-MARKETING, & UNIVERSITIES, EMPLOYMENT, ENGINEERING, INDUSTRIES SERVED: SCIENCE. BUSINESS-SALES, COMMUNICATIONS & ENVIRONMENT & WILDLIFE, FINANCE, GOVERNMENT & ALL INDUSTRIES AND INTERESTS CONSIDERED ENTERTAINMENT, CONSTRUCTION, ECONOMIC PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- DEVELOPMENT, EDUCATION, EDUCATION-COLLEGES & GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- FERNLEY & FERNLEY, INC. UNIVERSITIES, ENGINEERING, FINANCE, HEALTHCARE- NURSING, HEALTHCARE-PHARMACEUTICS, HUMAN 100 N. 20TH ST., #400 DENTISTRY, HEALTHCARE- GENERAL, HEALTHCARE- SERVICES, INFORMATION MANAGEMENT, INSURANCE, PHILADELPHIA, PA 19103 MEDICINE, HEALTHCARE-NURSING, INFORMATION LAW, MANUFACTURING, PERSONAL CARE & SERVICES, TAYLOR FERNLEY, CEO MANAGEMENT, INSURANCE, LAW, MANUFACTURING, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL 215-564-3484; FAX: 215-564-2175 PROFESSIONAL SERVICES, SCIENCE. SPORTS & SERVICES, PUBLIC SAFETY, SCIENCE, SOCIETY OF [email protected] RECREATION, TECHNOLOGY, UTILITIES & ENERGY. ASSN. EXECUTIVES, TECHNOLOGY, TOURISM, TOURISM- WWW.FERNLEY.COM AMC INSTITUTE ACCREDITED AMC CONVENTION CENTERS, TRANSPORTATION & STORAGE, Volunteer leaders seeking transformational ALL INDUSTRIES AND INTERESTS CONSIDERED UTILITIES & ENERGY. change for their association should consider SEE OUR AD ON PAGE 30 AMC INSTITUTE CHARTER ACCREDITED AMC Fernley & Fernley. As founders of the AMC ALL INDUSTRIES AND INTERESTS CONSIDERED Industry, we have earned our reputation for excel- ESSENTIENT ASSOCIATION lence through a collaborative and transparent MANAGEMENT & EVENTS EXECUTIVE DIRECTOR, INC. management approach. Volunteer leaders receive 1100 BURLOAK DR., #300 555 E. WELLS ST., #1100 the strategic insight and operational excellence BURLINGTON, ON L7L 6B2 MILWAUKEE, WI 53202 needed to advance the mission of their associa- CONSTANCE WRIGLEY-THOMAS, OWNER/CEO DAVID BAUMANN, CHIEF OPERATING OFFICER tion. 877-331-9668 414-276-6445; FAX: 414-276-3349 INDUSTRIES SERVED: ACCOUNTING, ARTS & CULTURE, [email protected] [email protected] BUSINESS, BUSINESS-MANAGEMENT, CONSTRUCTION, WWW.ESSENTIENT.CA WWW.EXECINC.COM ECONOMIC DEVELOPMENT, EDUCATION, ENGINEERING, An association thrives when the membership EDI creates success for national and global medi- FINANCE, HEALTHCARE, HEALTHCARE-DENTISTRY, experience is relevant, positive, and memorable cal, health, professional, scientific and academic HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, for participants, and an AMC’s goal should be to associations. Our 200 staff professionals serve HUMAN SERVICES, MANUFACTURING, PHILANTHROPY help associations enhance their value to members. 30 organizations with budgets of $200,000 to & HUMANITARIANISM, PROFESSIONAL SERVICES, Essentient is continually upping their game to $12 million. We leverage our knowledge with our PUBLIC SAFETY, RETAIL & CONSUMER GOODS, SCIENCE, make that happen. Full-service, experienced, stra- cutting-edge technology, expertise, and experi- TRANSPORTATION & STORAGE, UTILITIES & ENERGY. tegic, creative and smart, Essentient is a leader in ence to realize your vision. We are AMC Institute AMC INSTITUTE CHARTER ACCREDITED AMC the Canadian AMC sector. accredited. ALL INDUSTRIES AND INTERESTS CONSIDERED INDUSTRIES SERVED: AGRICULTURE, FARMING & INDUSTRIES SERVED: BUSINESS, EDUCATION-COLLEGES FORESTRY, BUSINESS, CONSTRUCTION, REAL ESTATE & & UNIVERSITIES, HEALTHCARE, HEALTHCARE- HOUSING. DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- ALL INDUSTRIES AND INTERESTS CONSIDERED MEDICINE, HEALTHCARE-NURSING, PROFESSIONAL SERVICES, SCIENCE. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON PAGE 31

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |27 FIRSTPOINT MANAGEMENT GIUFFRIDA ASSOCIATES GRAU & ASSOCIATES, LLC RESOURCES 204 E ST., NE 2124 PENN AVE. 1500 SUNDAY DR., #102 WASHINGTON, DC 20002 PITTSBURGH, PA 15223 RALEIGH, NC 27607-5151 ANNETTE SUMMERS, PRESIDENT AARON GRAU, PRESIDENT JIM BOOTH, CAE, DIRECTOR OF OPERATIONS AND 202-547-6340; FAX: 202-547-6348 412-480-1809 BUSINESS DEVELOPMENT [email protected] [email protected] 919-787-5181; FAX: 919-787-4916 WWW.THEGATEAM.COM WWW.GRAUANDASSOCIATES.COM [email protected] Employee owned and operated since 1981, GA is OTHER LOCATIONS: WASHINGTON, DC WWW.FIRSTPOINTRESOURCES.COM a boutique consulting firm comprised of a team of Grau & Associates’ professional team provides FirstPoint Management Resources is an accred- experienced professionals who provide associa- customized and cost effective management ited association management company serving tions, government agencies, and corporations with services throughout an association’s entire “life- local, state, national, and international clients. full-service association management, conference, cycle.” Our comprehensive approach allows easy FirstPoint has been serving association clients and virtual meeting planning, and strategic plan- plug and play a-la-carte support or complete since 1975. We have developed special expertise ning services. management from creation to expansion and in credential management and event management INDUSTRIES SERVED: BUSINESS, ARTS & CULTURE, all requirements in between. Further, G&A’s services. AGRICULTURE, FARMING & FORESTRY, PROFESSIONAL Pennsylvania base offers flexibility for travel and INDUSTRIES SERVED: BUSINESS, BUSINESS-MARKETING, SERVICES, GOVERNMENT & PUBLIC ADMINISTRATION, easy coordination with our Washington, DC col- ENGINEERING, HEALTHCARE, HEALTHCARE-GENERAL, EDUCATION, CLUBS & FRATERNAL ORGANIZATIONS, leagues. HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, BUSINESS-MARKETING. INDUSTRIES SERVED: BUSINESS, CONSTRUCTION, HEALTHCARE-PHARMACEUTICS, MINORITY-BASED & ALL INDUSTRIES AND INTERESTS CONSIDERED ECONOMIC DEVELOPMENT, EDUCATION, EMPLOYMENT, ADVOCACY ORGANIZATIONS, PROFESSIONAL SERVICES, ENGINEERING, ENVIRONMENT & WILDLIFE, HUMAN TOURISM. SERVICES, MANUFACTURING, PROFESSIONAL SERVICES, AMC INSTITUTE ACCREDITED AMC SCIENCE, TECHNOLOGY, TRANSPORTATION & STORAGE, ALL INDUSTRIES AND INTERESTS CONSIDERED UTILITIES & ENERGY. ALL INDUSTRIES AND INTERESTS CONSIDERED

FOCUSEDFOCUSED We manage the moving pieces so you can focus on the big picture. Integrated Marketing. Member Engagement. Meeting Management. Consulting. Certiﬁ cation, Accreditation, and Education. Content Strategy. Non-Dues Revenue Growth.

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28|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017

B-FOCUSED_AD.indd 1 6/8/17 3:59 PM THE HARRINGTON COMPANY IMI ASSOCIATION MANAGEMENT, HUMAN SERVICES, HEALTHCARE- PHARMACEUTICS, HEALTHCARE-NURSING, 4248 PARK GLEN RD. EXECUTIVES HEALTHCARE-MEDICINE, HEALTHCARE-GENERAL, ST LOUIS PARK, MN 55416 110 HORIZON DR., #210 HEALTHCARE-DENTISTRY, HEALTHCARE, GOVERNMENT KAREN WESLOH, CAE, PARTNER AND SENIOR ACCOUNT RALEIGH, NC 27615 & PUBLIC ADMINISTRATION, FINANCE, ENVIRONMENT EXECUTIVE LINDA OWENS, CAE, PRESIDENT & WILDLIFE, ENGINEERING, EMPLOYMENT, 952-928-7477; FAX: 952-929-1318 919-459-6088; FAX: 919-459-2075 EDUCATION-COLLEGES & UNIVERSITIES, EDUCATION- [email protected] [email protected] ALUMNI, EDUCATION, ECONOMIC DEVELOPMENT, WWW.HARRINGTONCOMPANY.COM WWW.IMIAE.COM CONSTRUCTION, COMMUNICATIONS & ENTERTAINMENT, The Harrington Company provides the commit- IMI Association Executives provides full-service CLUBS & FRATERNAL ORGANIZATIONS, CHAMBERS OF ment and experience you want and the flexibility management to the nonprofit community. In addi- COMMERCE, BUSINESS-SALES, BUSINESS-MARKETING. and innovation you need. By utilizing our flexible tion, we have an in-house team of skilled and expe- ALL INDUSTRIES AND INTERESTS CONSIDERED pricing and experienced team of dedicated profes- rienced strategic consultants who are available sionals, the associations, societies, and founda- to guide your nonprofit on a path toward success; INTERACTIVE tions we partner with are able to meet today’s creating a tailored plan to help you design and MANAGEMENT INC challenges, prepare for the future, and exceed the implement your strategic initiatives. 12011 TEJON ST., #700 expectations of their members. INDUSTRIES SERVED: BUSINESS-MANAGEMENT, WESTMINSTER, CO 80234 INDUSTRIES SERVED: BUSINESS, BUSINESS- BUSINESS-HUMAN RESOURCES, BUSINESS, GARY LEEPER, CEO MARKETING, BUSINESS-SALES, COMMUNICATIONS AGRICULTURE, FARMING & FORESTRY, REAL ESTATE 303-433-4446; FAX: 303-458-0002 & ENTERTAINMENT, CONSTRUCTION, ENGINEERING, & HOUSING, HEALTHCARE-PHARMACEUTICS, [email protected] FINANCE, HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE-NURSING, HEALTHCARE-MEDICINE, WWW.IMIGROUP.ORG HEALTHCARE-NURSING, INSURANCE, LAW, HEALTHCARE-GENERAL, HEALTHCARE, GOVERNMENT & IMI is an AMC Institute Charter Accredited AMC PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, PUBLIC ADMINISTRATION, BUSINESS-SALES, BUSINESS- providing professional association management TECHNOLOGY. MARKETING. services since 1974. Association partnership is AMC INSTITUTE CHARTER ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED IMI’s business philosophy. We believe that by ALL INDUSTRIES AND INTERESTS CONSIDERED IMN SOLUTIONS investing ourselves in the industries we represent, we can help our association partners to achieve HOLLANDPARLETTE 1110 NORTH GLEBE RD., #580 their goals. What can the IMI team do for you? 575 MARKET ST., #2125 ARLINGTON, VA 22201 INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, SAN FRANCISCO, CA 94105 BARBARA A. MYERS, CAE, CEO FARMING & FORESTRY, AUTOMOTIVE, BUSINESS- KERRY PARKER, MPA, CAE, PRINCIPAL 703-852-4692; FAX: 703-908-0709 SALES, CLUBS & FRATERNAL ORGANIZATIONS, 415-764-4822; FAX: 415-764-4915 [email protected] COMMUNICATIONS & ENTERTAINMENT, CONSTRUCTION, [email protected] WWW.IMNSOLUTIONS.COM EDUCATION, EDUCATION-ALUMNI, EDUCATION- WWW.HOLLANDPARLETTE.COM OTHER LOCATIONS: COLORADO; FLORIDA; KENTUCKY; COLLEGES & UNIVERSITIES, ENVIRONMENT & WILDLIFE, OTHER LOCATIONS: INDIANA MARYLAND; NORTH CAROLINA; TENNESSEE; NEW FINANCE, HEALTHCARE-GENERAL, PROFESSIONAL For more than 30 years, HollandParlette has been YORK; WEST VIRGINIA; FRANCE SERVICES, PUBLIC SAFETY, RETAIL & CONSUMER providing management and specialized adminis- IMN provides full-service association, meeting, GOODS, SPORTS & RECREATION. trative services to professional societies and trade and event management with a client-centric AMC INSTITUTE CHARTER ACCREDITED AMC associations using a for-profit approach that runs approach, presenting rich opportunities to move ALL INDUSTRIES AND INTERESTS CONSIDERED nonprofit associations like businesses. We manage beyond a “one-size-fits-all” solution. We are the associations of varying sizes and annual budgets, leading advocate and essential partner for our INTEREL + AMG affording clients economies of scale, experience in clients. Leverage the “Power of the Network” to (ASSOCIATION the association marketplace, adaptability, buying advance your mission and unlock the full potential MANAGEMENT GROUP, INC.) power, and centralized facilities. of your organization. 8400 WESPARK DR., 2ND FL. INDUSTRIES SERVED: ENGINEERING, FINANCE, INDUSTRIES SERVED: BUSINESS-MANAGEMENT, MCLEAN, VA 22102 GOVERNMENT & PUBLIC ADMINISTRATION, BUSINESS-HUMAN RESOURCES, BUSINESS, RYAN WALL, VICE PRESIDENT-BUSINESS HEALTHCARE, HEALTHCARE-MEDICINE, HEALTHCARE- AUTOMOTIVE, ARTS & CULTURE, AGRICULTURE, DEVELOPMENT NURSING, LAW, PHILANTHROPY & HUMANITARIANISM, FARMING & FORESTRY, ACCOUNTING, ACCOMMODATION 703-245-8017; FAX: 703-610-9005 REAL ESTATE & HOUSING. & FOOD SERVICES, UTILITIES & ENERGY, TOURISM- [email protected] ALL INDUSTRIES AND INTERESTS CONSIDERED CONVENTION CENTERS, TOURISM-CHAMBERS OF WWW.AMG-INC.COM COMMERCE, TOURISM, TRANSPORTATION & STORAGE, OTHER LOCATIONS: BELGIUM; UNITED KINGDOM TECHNOLOGY, SPORTS & RECREATION, SOCIETY OF Interel + AMG is the premier global public and gov- ASSN. EXECUTIVES, SCIENCE, RETAIL & CONSUMER ernment affairs and association and meeting man- GOODS, RELIGION, REAL ESTATE & HOUSING, PUBLIC agement firm. Headquartered in Washington, DC, SAFETY, PROFESSIONAL SERVICES, PHILANTHROPY and Brussels and with offices worldwide, Interel + & HUMANITARIANISM, PERSONAL CARE & SERVICES, AMG provides expertise and capabilities in govern- MINORITY-BASED & ADVOCACY ORGANIZATIONS, ment relations, advocacy, governance consulting, MANUFACTURING, LAW, INSURANCE, INFORMATION

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |29 meetings management, and site-selection ser- Partner with an association management compa- DENVER, CO vices—and is integrated to meet your global and ny that is passionate about our clients and delivers 720-881-6100 local needs. customized, cost-effective management solu- KANSAS CITY, KS INDUSTRIES SERVED: ACCOMMODATION & FOOD tions. It is our goal to help our clients reach their 913-895-4600 SERVICES, ACCOUNTING, AGRICULTURE, FARMING full potential. Our strengths include, leadership & FORESTRY, ARTS & CULTURE, AUTOMOTIVE, planning, event planning, financial management, NEW YORK, NY BUSINESS, BUSINESS-MANAGEMENT, BUSINESS- membership database management, board gover- 212-297-2122 MARKETING, CLUBS & FRATERNAL ORGANIZATIONS, nance, strategic planning, and more. WASHINGTON, D.C. ECONOMIC DEVELOPMENT, EDUCATION, ENGINEERING, INDUSTRIES SERVED: BUSINESS, ENGINEERING, 202-591-2438 FINANCE, GOVERNMENT & PUBLIC ADMINISTRATION, GOVERNMENT & PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- HEALTHCARE, INSURANCE, PHILANTHROPY & BRUSSELS, BELGIUM MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- HUMANITARIANISM. +32 2 761 16 00 PHARMACEUTICS, INFORMATION MANAGEMENT, LAW, ALL INDUSTRIES AND INTERESTS CONSIDERED BEIJING, CHINA REAL ESTATE & HOUSING, SPORTS & RECREATION, +86 10 59231096 TECHNOLOGY, TOURISM, TOURISM-CHAMBERS KELLEN Kellen is a strategic association management part- OF COMMERCE, TOURISM-CONVENTION CENTERS, 529 14TH ST. NW, #750 ner providing tailored solutions to help you achieve TRANSPORTATION & STORAGE. WASHINGTON, DC 20045 your mission. Our 300+ global experts deliver spe- ALL INDUSTRIES AND INTERESTS CONSIDERED TOM GOODING, DIRECTOR, BUSINESS DEVELOPMENT cialized services in the disciplines and industries 202-591-2438; FAX: 202-223-9741 to suit your needs. For more than 50 years, our J & M BUSINESS [email protected] clients have received unparalleled best practices, SOLUTIONS, LLC WWW.KELLENCOMPANY.COM benchmarks, and solutions; we are more than an 4036 CENTER RD., #B ATLANTA, GA association management company. BRUNSWICK, OH 44212 404-252-3663 INDUSTRIES SERVED: ACCOMMODATION & SHERI GLAZE, CO-OWNER FOOD SERVICES, ACCOUNTING, BUSINESS, 330-273-5756; FAX: 216-803-9900 CHICAGO, IL BUSINESS-MANAGEMENT, BUSINESS-MARKETING, [email protected] 630-696-4000 COMMUNICATIONS & ENTERTAINMENT, CONSTRUCTION, WWW.JMBSOHIO.COM EDUCATION, ENGINEERING, FINANCE, GOVERNMENT & PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- DENTISTRY, HEALTHCARE-GENERAL,, HEALTHCARE- MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- PHARMACEUTICS, INSURANCE, LAW, MANUFACTURING, PERSONAL CARE & SERVICES, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL SERVICES, PUBLIC SAFETY, REAL ESTATE & HOUSING, RETAIL & CONSUMER MISSION Accomplished. GOODS, SCIENCE, TECHNOLOGY, TRANSPORTATION & STORAGE. At DMG, we believe that volunteer leaders should AMC INSTITUTE CHARTER ACCREDITED AMC SEE OUR AD ON THE INSIDE FRONT COVER be focused on mission-related activities—which ALL INDUSTRIES AND INTERESTS CONSIDERED means they need support to fully develop and implement those activities. MANAGEMENT Expertise Includes: That’s where DMG can help. EXCELLENCE, INC. 11 W MONUMENT AVE., #510 ❱ Strategic Planning We provide flexible support solutions to help leaders DAYTON, OH 45402 ❱ Membership Development achieve goals and deliver outstanding member services. FRAN RICKENBACH, CAE, IOM, PRESIDENT From full-service management to specialized support in ❱ Marketing & Communications 937-586-3700; FAX: 937-586-3699 key areas, our team of experienced association manage- ❱ Creative Services [email protected] ment professionals provides efficient operational support ❱ Meeting & Event Management WWW.MEINET.COM and strategic guidance for the future. MEI provides full-service association, project, and ❱ International Development tradeshow management. Our innovative approach ❱ Financial & Data Management Contact Bill Drohan, President and CEO, to discuss to nondues-revenue marketing, anxiety-free meet- ❱ Certification & Credentialing how DMG can ensure that your mission is accomplished. ings, effective communications to members/tar- Program Management | 703.437.4377 [email protected] get audiences, progressive membership development/administration, and eyes-forward strategic Drohan Management Group | www.drohanmgmt.com planning will meet the needs of your international, 11130 Sunrise Valley Drive| Suite 350 | Reston, VA 20191 national, or regional association. We serve professional societies and trade associations.

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ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |31 MCKENNA MANAGEMENT, RETAIL & CONSUMER GOODS, SCIENCE, SOCIETY MULTISERVICE INC. OF ASSN. EXECUTIVES, SPORTS & RECREATION, MANAGEMENT COMPANY TECHNOLOGY, TOURISM, TRANSPORTATION & STORAGE, 4 LAN DR., #310 994 OLD EAGLE SCHOOL RD., #1019 UTILITIES & ENERGY. WESTFORD, MA 01886 WAYNE, PA 19087-1866 ALL INDUSTRIES AND INTERESTS CONSIDERED PAM MCKENNA, CAE, PRESIDENT PETER M. LANCE AND SHARON K. TANNAHILL, 978-250-9847; FAX: 978-250-1117 METACRED – WHERE THE PARTNERS [email protected] BEST CREDENTIALS GROW 610-971-4850; FAX: 610-971-4859 WWW.MCKENNAMANAGEMENT.COM [email protected] 6841 ELM ST., #300 OTHER LOCATIONS: VIRGINIA WWW.MMCO1.COM MCLEAN, VA 22101-0300 An accredited AMC, McKenna Management offers Medium-size firm specializing in personalized JOHN H. BAKER, CAE, VICE PRESIDENT OF GLOBAL customizable full-service management, project service to national and international trade asso- STRATEGIC GROWTH management, and consulting services tailored to ciations and societies for more than 50 years. 703-327-2733 X102 your association’s needs. Our creative and proac- Full-service association management including [email protected] tive team is guided by our core values: profes- membership development, conference and trade- WWW.METACRED.COM sionalism, partnerships, strategic thinking, and show management, interactive communication, OTHER LOCATIONS: NEVADA; BELGIUM; SINGAPORE; quality service. We’ll partner with your leadership and in-house graphic design and internet services. SWITZERLAND; THE NETHERLANDS to develop and implement effective strategies. 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Since 1994, nonprofits & ENTERTAINMENT, CONSTRUCTION, ECONOMIC WWW.MEETINGEXPECTATIONS.COM/ASAE and associations have received certified and expe- DEVELOPMENT, EDUCATION, EDUCATION–ALUMNI, OTHER LOCATIONS: COLORADO; ILLINOIS; rienced management. Come join us. EDUCATION-COLLEGES & UNIVERSITIES, EMPLOYMENT, WASHINGTON, DC INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, ENGINEERING, ENVIRONMENT & WILDLIFE, FINANCE, Meeting Expectations’ award-winning association FARMING & FORESTRY, ARTS & CULTURE, BUSINESS– GOVERNMENT & PUBLIC ADMINISTRATION, management team builds evolutionary solutions MANAGEMENT, BUSINESS–SALES, CONSTRUCTION, HEALTHCARE, HEALTHCARE–DENTISTRY, HEALTHCARE– to grow and engage your membership community, EDUCATION, ENGINEERING, FINANCE, MANUFACTURING, GENERAL, HEALTHCARE–MEDICINE, HEALTHCARE– increase sponsorship, and drive greater event/ PROFESSIONAL SERVICES, RETAIL & CONSUMER GOODS, NURSING, HEALTHCARE–PHARMACEUTICS, HUMAN conference participation and profitability. 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EXECUTIVES, SPORTS & RECREATION, BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS– KIM VIERSTRA, PRESIDENT/CEO TECHNOLOGY, TOURISM, TOURISM-CHAMBERS MANAGEMENT, BUSINESS–MARKETING, BUSINESS– 740-452-4541; FAX: 740-452-2552 OF COMMERCE, TOURISM-CONVENTION CENTERS, SALES, COMMUNICATIONS & ENTERTAINMENT, [email protected] TRANSPORTATION & STORAGE, UTILITIES & ENERGY. CONSTRUCTION, ECONOMIC DEVELOPMENT, WWW.OFFINGER.COM ALL INDUSTRIES AND INTERESTS CONSIDERED EDUCATION, EMPLOYMENT, ENGINEERING, FINANCE, OFFINGER is the experienced voice in association HEALTHCARE, HEALTHCARE–DENTISTRY, HEALTHCARE– management. Our expertise is underscored by our GENERAL, HEALTHCARE–MEDICINE, HEALTHCARE– accreditation from the AMC Institute. Delivering NURSING, HUMAN SERVICES, INFORMATION innovative, full-service association management MANAGEMENT, INSURANCE, MANUFACTURING, services or simply association administrative PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, support, our services include financial reporting,

32|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 conference, meeting and exposition planning, experiences in the healthcare industry, and use of AMC INSTITUTE ACCREDITED AMC certifications, advocacy, fundraising, member- state-of-the-art technology. ALL INDUSTRIES AND INTERESTS CONSIDERED ship services, benefits development, human INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE– resources, social media, and web site manage- GENERAL, HEALTHCARE–MEDICINE, HEALTHCARE- PRRI ment. OFFINGER delivers expert leadership, PHARMACEUTICS. 500 CUMMINGS CENTER, #4400 strategic guidance, and operational excellence to AMC INSTITUTE ACCREDITED AMC BEVERLY, MA 01915 your association. With OFFINGER, you’ll receive a ALL INDUSTRIES AND INTERESTS CONSIDERED AURELIE ALGER, PRESIDENT greater return on investment beyond what may be 978-927-8330; FAX: 978-524-0461 possible through volunteer management or hired PARTNERS IN ASSOCIATION [email protected] association staff. MANAGEMENT WWW.PRRI.COM INDUSTRIES SERVED: AGRICULTURE, FARMING 325 JOHN KNOX RD., #L103 PRRI is an AMC Institute Accredited association & FORESTRY, ARTS & CULTURE, BUSINESS, TALLAHASSEE, FL 32303 management company specializing in full-service ENVIRONMENT & WILDLIFE, HEALTHCARE- BENNETT NAPIER, CAE, PRESIDENT/CEO professional association management, including PHARMACEUTICS, MANUFACTURING, PHILANTHROPY 850-224-0711; FAX: 850-222-3019 executive management, administration, meetings, & HUMANITARIANISM, PROFESSIONAL SERVICES, REAL [email protected] membership, and exhibition for medical associa- ESTATE & HOUSING, RETAIL & CONSUMER GOODS, WWW.YOURSEARCHISDONE.COM tions and their related foundations. We have more TECHNOLOGY. OTHER LOCATIONS: PENNSYLVANIA than 70 years of experience in association man- AMC INSTITUTE ACCREDITED AMC Partners in Association Management is an accred- agement. ALL INDUSTRIES AND INTERESTS CONSIDERED ited professional services firm that specializes in INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE– delivering strategic and operational management GENERAL, HEALTHCARE–MEDICINE, HEALTHCARE- P & N ASSOCIATION for state, regional, and national nonprofit associa- NURSING. MANAGEMENT tions and other organizations. AMC INSTITUTE ACCREDITED AMC 8550 UNITED PLAZA BLVD., #1001 INDUSTRIES SERVED: AGRICULTURE, FARMING & BATON ROUGE, LA 70809 FORESTRY, CONSTRUCTION, ECONOMIC DEVELOPMENT, H BLAND O’CONNOR, PRESIDENT ENGINEERING, HEALTHCARE, HEALTHCARE–DENTISTRY, 225-922-4619; FAX: 225-408-4422 INSURANCE, MANUFACTURING, PROFESSIONAL [email protected] SERVICES. WWW.PNASSOCIATIONS.COM Our clients’ success is our highest priority. Our business philosophy centers around the concept of “our success follows the success of our clients” and our culture reinforces our commitment to We service and quality. For 26 years, we have provided ignite associations with close personal attention and ser- association vices of the highest quality. INDUSTRIES SERVED: EDUCATION, HEALTHCARE, growth, engagement, HEALTHCARE-GENERAL, HEALTHCARE-NURSING, & transformation HEALTHCARE-PHARMACEUTICS, INFORMATION MANAGEMENT, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL SERVICES, RELIGION, TECHNOLOGY. ALL INDUSTRIES AND INTERESTS CONSIDERED Future Focus – Develop strategies and PAI MANAGEMENT programs to drive growth, community and CORPORATION revenue. 5272 RIVER RD., #630 Operations – Provide trusted staff and BETHESDA, MD 20816 technology solutions for streamlined and NORMAN WALLIS, PHD, PRESIDENT stable management. 301-718-6539; FAX: 301-656-0989 Increase [email protected] Creative Services – awareness of your profession, trade or cause. WWW.PAIMGMT.COM PAI specializes in meeting the distinctive manage- Events – Tell your unique story leveraging ment needs of professional societies in the health a global team of experts and partners. professions and biomedical research disciplines. Our successful track record of helping volunteer leaders increase membership, boost confer- www.mci-group.com/usa ence attendance, and improve financial stability +1 (703) 506-3260 is based on our association management skills, [email protected]

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |33 RAYBOURN GROUP HEALTHCARE, HEALTHCARE–GENERAL, HEALTHCARE– INDUSTRIES SERVED: EDUCATION, HEALTHCARE, INTERNATIONAL PHARMACEUTICS, INFORMATION MANAGEMENT, HEALTHCARE–GENERAL, HEALTHCARE–MEDICINE, INSURANCE, MANUFACTURING, PHILANTHROPY & HEALTHCARE–NURSING, HEALTHCARE– 9100 PURDUE RD., #200 HUMANITARIANISM, PROFESSIONAL SERVICES, REAL PHARMACEUTICS, PHILANTHROPY & HUMANITARIANISM, INDIANAPOLIS, IN 46268-3165 ESTATE & HOUSING, RETAIL & CONSUMER GOODS, PROFESSIONAL SERVICES, SCIENCE. LESLIE MURPHY, FASAE, CAE, PRESIDENT SOCIETY OF ASSN. EXECUTIVES, SPORTS & RECREATION, ALL INDUSTRIES AND INTERESTS CONSIDERED 800-362-2546; FAX: 317-280-8527 TECHNOLOGY. [email protected] AMC INSTITUTE ACCREDITED AMC ROBSTAN GROUP, INC. WWW.RAYBOURN.COM ALL INDUSTRIES AND INTERESTS CONSIDERED 400 ADMIRAL BLVD. OTHER LOCATIONS: ILLINOIS; TENNESSEE; SOUTH KANSAS CITY, MO 64106 CAROLINA THE REES GROUP, INC. JENNIFER CRANE, VICE PRESIDENT Since 1988, membership-based organizations 2424 AMERICAN LN. 816-472-8870; FAX: 816-472-7765 have trusted Raybourn Group International as a MADISON, WI 53704 [email protected] leader that specializes in helping them thrive, not SUSAN REES, PRESIDENT & CEO WWW.ROBSTAN.COM just survive. We are an accredited association 608-443-2468; FAX: 608-443-2478 Robstan Group, Inc. is a full-service association management company offering full-service man- [email protected] management company offering creative and prac- agement, consulting, and event planning services WWW.REESGROUPINC.COM tical solutions to meet the needs of our clients. to associations serving members in more than 100 The Rees Group, Inc., offers innovative, full-service Our engaged staff becomes a valuable resource countries. management for the progressive professional to the volunteers and members of our association INDUSTRIES SERVED: ACCOMMODATION & association. Specializing in active partnerships clients helping them to meet their strategic goals, FOOD SERVICES, BUSINESS, BUSINESS-HUMAN with boards and committees, we focus on leader- promote their brand, and provide an environment RESOURCES, BUSINESS–MANAGEMENT, BUSINESS– ship development, member acquisition and reten- that fosters member loyalty. MARKETING, CLUBS & FRATERNAL ORGANIZATIONS, tion, fundraising, financial reporting and analysis, INDUSTRIES SERVED: AUTOMOTIVE, CONSTRUCTION, CONSTRUCTION, EDUCATION, EDUCATION-COLLEGES meeting development and planning, exhibit hall TRANSPORTATION & STORAGE. & UNIVERSITIES, ENGINEERING, ENVIRONMENT & management, editorial support, graphic design, ALL INDUSTRIES AND INTERESTS CONSIDERED WILDLIFE, GOVERNMENT & PUBLIC, ADMINISTRATION, and web-based initiatives. SENTERGROUP, INC. 225 W. WACKER DR., #650 CHICAGO, IL 60606 CRAIG SONDALLE, MANAGING PARTNER 312-265-2907; FAX: 312-265-2908 [email protected] WWW.THESENTERGROUP.COM Sentergroup is a professional services and association management company based in Chicago. Its experienced staff provides administrative, operational, meeting planning, marketing, financial, and talley.com strategic solutions to a host of associations, foundations, and corporate entities. INDUSTRIES SERVED: ARTS & CULTURE, BUSINESS, Full-Service Association BUSINESS-HUMAN RESOURCES, EMPLOYMENT, HEALTHCARE, HEALTHCARE–DENTISTRY, HEALTHCARE– Management GENERAL, HEALTHCARE–MEDICINE, HEALTHCARE– NURSING, HUMAN SERVICES, PHILANTHROPY & Membership Management HUMANITARIANISM, PROFESSIONAL SERVICES, Meetings and Events Management TOURISM. ALL INDUSTRIES AND INTERESTS CONSIDERED Sponsorship and Fundraising Support SMITHBUCKLIN Strategic Planning 330 NORTH WABASH AVE. Finance and Accounting CHICAGO, IL 60611 MATT SANDERSON, PRESIDENT AND CEO Technology Consulting 800-539-9740; FAX: 800-539-9741 WWW.SMITHBUCKLIN.COM/CONTACT Consulting Services WWW.SMITHBUCKLIN.COM OTHER LOCATIONS: WASHINGTON, DC; CALIFORNIA; CONNECTICUT; MARYLAND; MISSOURI

34|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 SmithBucklin is the association management and STRAUSS EVENT & STRINGFELLOW services company more organizations turn to than ASSOCIATION MANAGEMENT MANAGEMENT GROUP, INC. any other. Our mission is to achieve the missions 503-386 BROADWAY 9 NEWPORT DR., #200 of the client organizations we serve and provide WINNIPEG, MB R3C3R6 FOREST HILL, MD 21050 uncompromised stewardship for their long-term JONATHAN STRAUSS, PRESIDENT FRED C. STRINGFELLOW, CAE, PRESIDENT prosperity. SmithBucklin offers full-service 204-947-9766; FAX: 204-947-9767 443-640-1059; FAX: 443-640-1031 management and outsourced services to trade [email protected] [email protected] associations, professional societies, technology WWW.STRAUSS.CA WWW.STRINGFELLOWGROUP.NET user communities, industry consortia, charitable Strauss is one of Canada’s leading event and OTHER LOCATIONS: TEXAS; GEORGIA; PENNSYLVANIA organizations, corporations, and government association management firms for healthcare and SMG provides full-service management to trade institutes. Founded in 1949, SmithBucklin has business associations and a premier event man- and professional associations. We bring proven offices in Chicago; Washington, DC; Old Lyme, ager for signature events. Grow in Canada with our leadership and a successful track record in meet- Connecticut; St. Louis; Bethesda, Maryland; and expertise. ings management, program development and San Ramon, California, and delivers seamless INDUSTRIES SERVED: BUSINESS–MANAGEMENT, marketing, member development and communi- association and event management services HEALTHCARE, HEALTHCARE–GENERAL, HEALTHCARE– cations, and financial and grant management. worldwide. MEDICINE, HEALTHCARE–NURSING, PHILANTHROPY & INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, INDUSTRIES SERVED: ACCOMMODATION & FOOD HUMANITARIANISM, PROFESSIONAL SERVICES, SCIENCE. FARMING & FORESTRY, ARTS & CULTURE, BUSINESS, SERVICES, AGRICULTURE, FARMING & FORESTRY, AMC INSTITUTE ACCREDITED AMC BUSINESS–HUMAN RESOURCES, BUSINESS–MARKETING, ARTS & CULTURE, AUTOMOTIVE, BUSINESS, BUSINESS- ALL INDUSTRIES AND INTERESTS CONSIDERED CONSTRUCTION, EDUCATION, EDUCATION–COLLEGES & HUMAN RESOURCES, BUSINESS–MARKETING, UNIVERSITIES, ENGINEERING, FINANCE, GOVERNMENT & PUBLIC COMMUNICATIONS & ENTERTAINMENT, CONSTRUCTION, ADMINISTRATION, HEALTHCARE–GENERAL, HEALTHCARE– ENGINEERING, ENVIRONMENT & WILDLIFE, FINANCE, MEDICINE, HEALTHCARE–PHARMACEUTICS, INFORMATION HEALTHCARE, HEALTHCARE–DENTISTRY, HEALTHCARE– MANAGEMENT, INSURANCE, MANUFACTURING, PUBLIC GENERAL, HEALTHCARE–MEDICINE, HEALTHCARE– SAFETY, RETAIL & CONSUMER GOODS, SPORTS & RECREATION, NURSING, INFORMATION MANAGEMENT, INSURANCE, TECHNOLOGY, TRANSPORTATION & STORAGE, UTILITIES & ENERGY. LAW, MANUFACTURING, PERSONAL CARE & SERVICES, AMC INSTITUTE ACCREDITED AMC PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, ALL INDUSTRIES AND INTERESTS CONSIDERED RETAIL & CONSUMER GOODS, SCIENCE, TECHNOLOGY, TRANSPORTATION & STORAGE. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON THE BACK COVER STATUS PLUS, INC. P.O. BOX 1233 LAKEVILLE, MN 55044 TESSA BENITEZ, CHIEF OPERATING OFFICER 952-683-1878; FAX: 612-808-0491 [email protected] WWW.STATUSPLUS.NET OTHER LOCATIONS: NETHERLANDS Status Plus, Inc., is a full-service management company with offices in Minnesota and the A Netherlands, serving national and international associations, membership societies, and founda- BETTER EQUIPPED, BETTER PREPARED tions. We help nonprofits succeed by combining excellent association services with state-of-the-art Association Management Firm technical solutions and have an impressive track Our first loyalty and priority is always to you, our client. With a record in event management in the U.S. and inter- committed professional staff delivering high-quality, cost-effective, full- nationally. service management, your organization will prosper and achieve success. INDUSTRIES SERVED: HEALTHCARE–MEDICINE, HEALTHCARE–NURSING. • Unique Branding • Government Relations & Advocacy • Educational Programs • Cutting-Edge Technology • Corporate Headquarters • Meeting Management • Membership Services • Website Services • Financial Management • Fundraising & Development

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |35 TALLEY MANAGEMENT THOMPSON MANAGEMENT TVD ASSOCIATES GROUP, INC. ASSOCIATES, LLC 405 N. STANWICK RD. 19 MANTUA RD. 105 EASTERN AVE., #104 MOORESTOWN, NJ 08057 MT. ROYAL, NJ 08061 ANNAPOLIS, MD 21403 TODD VONDEAK, FOUNDER & PRESIDENT JOSEPH R. SAPP, CAE, DIRECTOR OF BUSINESS JOSEPH THOMPSON, CEO 267-258-5788 DEVELOPMENT 410-263-1014; FAX: 410-263-1659 [email protected] 856-423-7222; FAX: 856-423-3420 [email protected] WWW.TVDASSOCIATES.COM [email protected] WWW.THOMPSONMANAGEMENT.COM TVD Associates offers strategic and operational WWW.TALLEY.COM In partnership with your volunteer leaders, TMA support to nonprofit organizations of varied sizes. OTHER LOCATIONS: VIRGINIA provides professional, cost-effective services We help leverage available data to build custom Celebrating 30 years in 2017, TMG is an AMCI delivered with a personal touch, designed to strategies on the macro or functional level—e.g., Accredited Association Management Company. exceed your expectations. Services include management, membership, marketing, fundrais- With 35-plus staff, TMG serves 17 full-service membership/program development, marketing/ ing, and events—to achieve institutional growth management client-partners. In addition, TMG communications, strategic planning, event plan- and goals. We invest in our clients’ core values and provides meetings and event management and ning, and financial management. TMA maintains success. consulting services. a clear focus on helping your members become ALL INDUSTRIES AND INTERESTS CONSIDERED INDUSTRIES SERVED: BUSINESS, BUSINESS– more successful, better informed, and more profit- MANAGEMENT, COMMUNICATIONS & ENTERTAINMENT, able. Conveniently located in Historic Annapolis, THE VALISADE GROUP CONSTRUCTION, EDUCATION, EDUCATION–COLLEGES & Maryland. 137 BLACK JACK LN. UNIVERSITIES, ENGINEERING, FINANCE, HEALTHCARE, INDUSTRIES SERVED: ACCOMMODATION & FOOD BASTROP, TX 78602 HEALTHCARE–DENTISTRY, HEALTHCARE–GENERAL, SERVICES, AGRICULTURE, FARMING & FORESTRY, LISA DEGOLYER, PARTNER HEALTHCARE–MEDICINE, HEALTHCARE–NURSING, AUTOMOTIVE, BUSINESS, BUSINESS–MANAGEMENT, 254-300-7979; HEALTHCARE–PHARMACEUTICS, INFORMATION BUSINESS–MARKETING, BUSINESS–SALES, [email protected] MANAGEMENT, MANUFACTURING, MINORITY-BASED & CONSTRUCTION, EDUCATION, EDUCATION–COLLEGES WWW.VALISADEGROUP.COM ADVOCACY ORGANIZATIONS, PROFESSIONAL SERVICES, & UNIVERSITIES, ENGINEERING, ENVIRONMENT & OTHER LOCATIONS: KENTUCKY SCIENCE, TOURISM. WILDLIFE, FINANCE, HEALTHCARE–PHARMACEUTICS, TVG is a full-service AMC with offices in Kentucky AMC INSTITUTE ACCREDITED AMC MANUFACTURING, PROFESSIONAL SERVICES, PUBLIC and Texas. TVG works to develop a collaborative ALL INDUSTRIES AND INTERESTS CONSIDERED SAFETY, RETAIL & CONSUMER GOODS, UTILITIES & partnership with organization leaders to drive their SEE OUR AD ON PAGE 34 ENERGY. association to meet its mission and goals. TVG ALL INDUSTRIES AND INTERESTS CONSIDERED provides full or partial association management THOMAS ASSOCIATES, INC. services, including financial management, admin- 1300 SUMNER AVE. TOTAL MANAGEMENT istration, meeting planning, membership manage- CLEVELAND, OH 44115-2851 SOLUTIONS, INC. ment, and infrastructure development. JOHN H. ADDINGTON, CHAIRMAN & CEO 55 HARRISTOWN RD., #106 INDUSTRIES SERVED: BUSINESS–MANAGEMENT, 216-241-7333; FAX: 216-241-0105 GLEN ROCK, NJ 07452 CONSTRUCTION, ENGINEERING, ENVIRONMENT & [email protected] SHEILA GUSTON, CAE, PRESIDENT & CEO WILDLIFE, HEALTHCARE, TOURISM. WWW.THOMASAMC.COM 201-447-0707; FAX: 201-447-3831 ALL INDUSTRIES AND INTERESTS CONSIDERED Established leader for 100 years in quality asso- [email protected] ciation management, specializing in national and WWW.TOTMGTSOL.COM VERTO SOLUTIONS international technically oriented manufacturing Total Management Solutions provides nonprofit 1101 17TH ST., NW, #700 trade associations. Recognized for personalized organizations with innovative, affordable solutions. WASHINGTON, DC 20036 and productive full-service management, including An AMCI accredited management company, TMS JOHN H. COX, MANAGING DIRECTOR general administration, meeting planning, financial offers professional, goal-oriented services to help 202-293-5800; FAX: 202-463-8998 management, statistical services, convention and associations grow, strengthen their brand, remain [email protected] tradeshow management, membership promotion, financially sound, and become strategically strong. WWW.VERTOSOLUTIONS.NET government relations, publications management, TMS will be your headquarters for expert service Verto Solutions is an association management and and certification programs. and value, now and in the future. scientific services company, providing thoughtful INDUSTRIES SERVED: ACCOUNTING, BUSINESS, INDUSTRIES SERVED: AGRICULTURE, FARMING & and effective programs that achieve each client’s BUSINESS–MANAGEMENT, BUSINESS–MARKETING, FORESTRY, BUSINESS, HEALTHCARE–GENERAL, goals. Whether your organization needs full asso- CONSTRUCTION, ENGINEERING, FINANCE, GOVERNMENT PHILANTHROPY & HUMANITARIANISM, SCIENCE. ciation support, a strategic analysis of current & PUBLIC ADMINISTRATION, INFORMATION AMC INSTITUTE ACCREDITED AMC objectives, legislative or regulatory advocacy, or MANAGEMENT, MANUFACTURING, TECHNOLOGY. ALL INDUSTRIES AND INTERESTS CONSIDERED scientific program management, our team of pro- ALL INDUSTRIES AND INTERESTS CONSIDERED fessionals will exceed your expectations. INDUSTRIES SERVED: AGRICULTURE, FARMING & FORESTRY, FINANCE, MANUFACTURING. ALL INDUSTRIES AND INTERESTS CONSIDERED

36|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 VIRTUAL, INC. WJ WEISER & XMI ACQUISITIONS, LLC 401 EDGEWATER PL., #600 ASSOCIATES, INC. 618 CHURCH ST., #520 WAKEFIELD, MA 01880 1100 E. WOODFIELD RD., #350 NASHVILLE, TN 37219 ANDY FREED, PRESIDENT & CEO SCHAUMBURG, IL 60173 TERESA DAVIDSON, AMC OPERATIONS DIRECTOR 781-246-0500; FAX: 781-224-1239 WENDY J. WEISER, PRESIDENT 615-345-9584; FAX: 615-248-9253 [email protected] 847-517-7225; FAX: 847-517-7229 [email protected] WWW.VIRTUALMGMT.COM [email protected] WWW.XMIGROWTH.COM OTHER LOCATIONS: CALIFORNIA WWW.WJWEISER.COM For over 30 years, XMI has been working with Virtual is the leading technology-focused associa- WJ Weiser has been a leader in the business of associations. XMI understands the challenges you tion management company, combining advanced growing and developing associations since 1988. face in today’s rapid-paced, highly technological, systems, industry best practices, and innovation Weiser is one of the country’s premier full-service and ever-shifting environment. We are uniquely to give smaller and mid-sized associations world- association management firms and has built a skilled in navigating these challenges. We know class business operations. Virtual ranks among reputation for unparalleled service. With a com- how to accelerate your success in membership, the top 5 percent of AMCs and was named to the mitted professional staff delivering high-quality, leadership development, educational opportuni- Inc. 500/5000 list of growth companies and The cost-effective, full-service management, Weiser ties, operational efficiency, meetings, and financial Boston Globe’s “Top Places to Work” list. will help your organization achieve success. success. INDUSTRIES SERVED: AUTOMOTIVE, BUSINESS, INDUSTRIES SERVED: EDUCATION-COLLEGES INDUSTRIES SERVED: ACCOUNTING, BUSINESS, ENGINEERING, FINANCE, HEALTHCARE, HEALTHCARE– & UNIVERSITIES, HEALTHCARE, HEALTHCARE – BUSINESS–MANAGEMENT, COMMUNICATIONS MEDICINE, HEALTHCARE–PHARMACEUTICS, HUMAN DENTISTRY, HEALTHCARE–GENERAL, HEALTHCARE– & ENTERTAINMENT, EDUCATION, EMPLOYMENT, SERVICES, INFORMATION MANAGEMENT, PROFESSIONAL MEDICINE, HEALTHCARE–NURSING, HEALTHCARE– ENGINEERING, FINANCE, GOVERNMENT & PUBLIC SERVICES, SPORTS & RECREATION, TECHNOLOGY, PHARMACEUTICS, PHILANTHROPY & HUMANITARIANISM, ADMINISTRATION, HEALTHCARE, HEALTHCARE– UTILITIES & ENERGY. PROFESSIONAL SERVICES. GENERAL, HEALTHCARE–MEDICINE, HEALTHCARE– AMC INSTITUTE ACCREDITED AMC SEE OUR ADS ON PAGE 35 AND BELOW PHARMACEUTICS, LAW, PROFESSIONAL SERVICES, ALL INDUSTRIES AND INTERESTS CONSIDERED SCIENCE, TECHNOLOGY. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED

We don’t ask the size of Some AMCs focus on smaller associations. Others, strictly on larger ones. At WJ Weiser, we your association. simply focus on associations with aspirations of vibrancy, prosperity and growth.

We ask what So whether your association needs full-service size do you want it to be? management or a hand with a specific function, WJ Weiser has the capability, capacity and commitment to help you achieve more.

Learn more at wjweiser.com or email us at [email protected]

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 |37

WJ WEISER ASAE GUIDE JUNE 2017.indd 1 6/2/17 10:11 AM YOURMISSION

It defines what we do. It clarifies our priorities. And it is why we are the association management and services company more organizations turn to than any other:

Our mission is to achieve the missions of the client organizations we serve.

Whether you’re interested in full-service management, or outsourcing a function, role or crucial project, call us to explore how our team of trusted professionals can help your organization succeed.

800.539.9740 | www.smithbucklin.com

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