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Softwareeaderboard 2005A Supplement to Ris News Leaderboard 2005 11/22/05 7:42 PM Page 32 LSOFTWAREEADERBOARD 2005A SUPPLEMENT TO RIS NEWS HEAD-TO-HEAD COMPARISON RANKINGS TheTHE BestBEST VOTED BY RETAILERS PLUS: ofof thethe bestbest FAST-MOVING COMPANIES TO THE TOP 45 SOFTWARE WATCH VENDORS IN RETAIL LB p3 rev 11/22/05 7:24 PM Page 4 Group Editor-in-Chief Joe Skorupa leaderboard 2005 [email protected] Managing Editor Debbie Hauss [email protected] Associate Editor Alana Okun [email protected] Creative Director Colette Magliaro [email protected] Group Publisher Andrew Gaffney [email protected] Associate Publisher Marc Millstein [email protected] >> CONTENTS Associate Publisher Cathy Marder [email protected] 4 CLUB HOUSE 20 QUALITY OF SUPPORT Sales Manager Democracy in action & SERVICE Sal LoSauro [email protected] Swift and reliable retailer 6 WINNER’S CIRCLE response Sales Associate Mergers and acquisitions shake Matt Collins up this year’s rankings [email protected] 22 EASE OF UPGRADING Gauging smooth transitions Assistant to the 10 WHO’S WHO from start to finish Group Publisher Jen Johnson The top 45 vendors and the [email protected] retailers who run their software 24 EASE OF INSTALLATION Director of Operations Focusing on business needs Dan Ligorner 12 RETAIL CONCENTRATION and smoother rollouts [email protected] & REVENUE FACTOR Marketing Manager Identifying depth of resources 26 EASE OF INTEGRATION Suzanne Schoonmaker and industry punch Delivering functionality without [email protected] disruption Production Director 14 CUSTOMER SATISFACTION Patricia Wisser Focusing on the customer is the 28 ADMINISTRATION [email protected] right thing to do Keeping things running Production Manager quickly, easily and affordably Maggie Hall 16 STRATEGIC VALUE [email protected] 30 NEW AND NOTABLE & PERFORMANCE Telephone 973-252-0100 Vendors who were closest to Fax 973-252-9020 Delivering a cost-effective making the Leaderboard list www.risnews.com solution CEO/Chairman . .Gabriele Edgell President . .Gerald C. Ryerson 18 ROI AND TCO Vice President . .John Chiego Cost winners in the short and long haul RIS NEWS LEADERBOARD 3 LB.p4rev 11/22/05 7:36 PM Page 4 leaderboard 2005 >> DEMOCRACY IN ACTION o paraphrase Winston Churchill, democracy isn’t perfect, it just happens to be better than all of the other alternatives. This philosophy comprises the foundation of the Leaderboard T research survey, now in its fifth year. The comparison to democracy is appropriate because the system in both cases hinges on collective judgments reached by a body of anonymous voters. While it’s possible to disagree with conclusions, it’s impossible to invalidate the process itself. In the Leaderboard’s case, voters are composed of qualified senior joe skorupa, level retail executives with significant IT responsibility. They are invited group editor-in-chief to go to a secure Web site to cast their votes, and, after all votes are cast, the data is validated and cleansed of unqualified reviews and reviewers. This year we received 519 valid votes from 223 separate respondents who reviewed 91 individual software vendors. Of the total vendors surveyed, only the top 45 make the final Leaderboard cut, which is why it is fair to say that every company that appears on the list is a winner in itself and a member of a very select group. We will be launching Two strong trends are evident in this year’s Leaderboard ranking and category breakdowns that follow. The first is that mergers and Hardware and IT Services acquisitions are having a significant impact on the retail software landscape. The second is that the big are getting bigger — meaning Leaderboards in 2006 successful companies are winning more clients, more business and more revenue. to delve more deeply To adjust to these trends, this year’s Leaderboard criteria has incorporated three small modifications: 1. Reducing the number of into these critical areas vendors on the list to 45 from 50 to account for acquired companies that no longer exist as separate organizations; 2. Increasing the number of of technology. functionalities in the Retail Concentration score to 40 from 35 to account for expanding application suites; and 3. Raising the levels in the Revenue Factor ranking to account for year-over-year financial growth. The Leaderboard is unique among best-of-the-best lists, because it gauges all software vendors in the retail vertical in a head-to-head comparison ranking. No vendor sponsors the Leaderboard and no vendor is left out for lack of sponsorship. This approach has served it well over the years in building a strong reputation throughout the retailing industry. As a result, we will be launching Hardware and IT Services Leaderboards in 2006 to delve more deeply into these critical areas of technology. If you have any feedback about the 2005 Software Leaderboard or the new Leaderboards next year, I’d love to hear it. Send to [email protected] and I’ll be sure to follow up. All the best, 4 RIS NEWS LEADERBOARD DECEMBER 2005 LBnewp6rev 11/22/05 7:40 PM Page 4 leaderbOARD 2005 >>THE WINNER’S CIRCLE Mergers and acquisitions shake up the year’s rankings long with hurricanes and tsunamis, 2005 fewer members and is more of an exclusive club. also will go down as one of the most However, there is still opportunity for new players to active years for mergers and acquisitions emerge, and the following companies broke through A (M&A) in the history of retail technology. for the first time: Catalyst, Cognos, Ecometry, Novell, This is a theme that emerges throughout much of ProClarity, Raymark, StorePerform and Sun. the 2005 Leaderboard findings. Still, the big news is the huge leap made by SAP Despite the fact that 91 software companies and Oracle to the top of the chart, a place they received votes in the survey, so many vendors occupy in a virtual dead heat. Bolstered by recent from previous lists were acquired by other M&A activity, these large, horizontal companies companies on the list that the final ranking was are making major commitments to the retailing trimmed from 50 to 45. vertical and the effort appears to be paying off As a result, this year’s best-of-the-best list has among voters. ■ Top 45 Software Vendors Retail Concentration Customer Satisfaction/ Rank Company Score Revenue Factor Recognition Total Score 1 SAP Triversity 39 5 38.83 82.83 2 Oracle Retail 39 5 38.60 82.60 3 GERS Retail Systems 36 3 41.42 80.42 4 NCR 34 5 41.37 80.37 5 JDA 36 4 40.31 80.31 6 Microsoft 26 5 44.05 75.05 7 CRS Retail Systems 30 3 40.00 73.00 8 Celerant 27 1 43.92 71.92 9 Retalix 30 5 34.33 69.33 10 Tomax 27 2 40.00 69.00 11 CommercialWare 25 1 42.80 68.80 12 Lawson 26 2 40.59 68.59 13 IBM 23 5 39.93 67.93 14 Business Objects 24 5 37.19 66.19 15 Datavantage 23 5 38.00 66.00 6 RIS NEWS LEADERBOARD DECEMBER 2005 LBnewp6rev 11/22/05 7:39 PM Page 5 leaderbOARD 2005 Retail Concentration Customer Satisfaction/ Rank Company Score Revenue Factor Recognition Total Score 16 Magstar 26 1 38.67 65.67 17 ECRS 19 1 45.17 65.17 18 SAS 16 5 44.13 65.13 19 Jesta I.S. 22 4 39.00 65.00 20 PCMS Datafit 17 3 44.80 64.80 21 Manhattan Associates 21 5 38.27 64.27 22 NSB Group 30 3 31.13 64.13 23 i2 25 1 37.27 63.27 24 Catalyst International 22 2 38.20 62.20 25 Manugistics 19 5 38.00 62.00 26 Raymark 23 1 37.32 61.32 27 DemandTec 16 2 41.56 59.56 28 MicroStrategy 23 1 35.22 59.22 29 SofTechnics 18 1 39.50 58.50 30 Island Pacific 20 2 35.29 57.29 31 BlueCube 15 2 39.71 56.71 32 Fujitsu 12 5 38.11 55.11 33 Sun 10 1 43.33 54.33 34 RedPrairie 20 2 31.75 53.75 35 360Commerce 13 2 38.00 53.00 36 Ecometry 18 2 32.00 52.00 37 Khimetrics 14 2 35.33 51.33 38 Sterling Commerce 10 2 38.17 50.17 39 AccessVia 9 1 40.00 50.00 40 Kronos 8 3 37.73 48.73 41 Novell 6 1 41.25 48.25 42 Cognos 10 1 37.14 48.14 43 StorePerform 11 1 30.60 42.60 44 ProClarity 8 1 32.50 41.50 45 Workbrain 6 2 28.43 36.43 8 RIS NEWS LEADERBOARD DECEMBER 2005 LB p10rev 11/23/05 9:43 AM Page 4 Who’s who leaderboard 2005 SOFTWARE VENDOR KEY RETAIL CLIENTS 360Commerce Circuit City, Gap, Pep Boys AccessVia Kroger, Staples,Walgreens BlueCube Blockbuster, Luxottica Retail, Sears Business Objects Best Buy, Carrefour,Tesco Catalyst International Family Dollar, Fred’s, Saks Celerant New York & Co./ Jasmine Sola,Orange County Choppers,Washington Redskins Cognos Amazon.com,American Eagle Outfitters, 7-Eleven CommercialWare Jos.A. Bank Clothiers, Patagonia, Sur La Table CRS Retail Systems Barnes & Noble, Chico’s, Coach Datavantage Limited Brands, Ritz Camera Centers,The Finish Line DemandTec Best Buy, HEB Grocery, RadioShack Ecometry Bloomingdales, Canadian Tire, Ross-Simons ECRS Aramark, Bi-Lo, Mac’s Convenience Stores Fujitsu Nordstrom, OfficeMax, Payless ShoeSource GERS Retail Systems Hot Topic,Nextel,The Home Depot i2 JC Penney, Payless ShoeSource,W.E.Europe IBM Metro Group, Pacific Sunwear, Pep Boys Island Pacific Gucci, International Speedway Corporation (NASCAR), Pacific Sunwear JDA Charlotte Russe, Meijer, Michael’s Stores Jesta I.S.
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