Crisis Management Guide
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Crisis Management Guide 2013 Edition Prepare. Prevent. Protect. NATIONAL ASSOCIATION FOR BIOMEDICAL RESEARCH 8181100 Connecticut Vermont Avenue Avenue NW, NW, Suite Suite 1100 900 Washington, DC 2000520006 Telephone: 202-857-0540, Fax: 202-659-1902 Internet: www.nabr.org E-mail: [email protected] 2 Crisis Management Guide Prepare. Prevent. Protect. TABLE of CONTENTS Introduction Animal Activists Pose a Real Threat to Biomedical Research..........................................................................7 Be Prepared – This Guide is a Roadmap to Readiness......................................................................................9 Seize the Opportunity – Take the Lead Now....................................................................................................10 Assess Section One: Assess..............................................................................................................................................13 Step One: Assemble a Crisis Management Team...........................................................................................13 Step Two: Organize the Team...........................................................................................................................13 Step Three: Mobilize the Team...........................................................................................................................13 Management/Administration.......................................................................................................14 Human Resources................................................................................................................................................14 Legal..................................................................................................................................................15 Security..............................................................................................................................................15 Information Technology......................................................................................................................................16 Communications, Public, Alumni & Investor Relations..................................................................................16 Government Relations.........................................................................................................................................17 Research/Animal Care/IACUC...........................................................................................................................18 Plan Section Two: Plan.................................................................................................................................................21 Step One: Reconvene the Team...........................................................................................................................21 Step Two: Develop Team Recommendations....................................................................................................21 Step Three: Create a Crisis Action Plan.............................................................................................................21 Step Four: Stage Mock Crisis Drills..................................................................................................................22 Management/Administration...............................................................................................................22 Human Resources................................................................................................................................................22 Security..............................................................................................................................................................23 Information Technology......................................................................................................................................24 Communications/Public Relations....................................................................................................................25 Government Relations.........................................................................................................................................26 Research/Animal Care/IACUC...........................................................................................................................27 Implement Section Three: Implement....................................................................................................................................31 Notify and Mobilize Crisis Action Team...........................................................................................................31 Initiate Your Crisis Action Plan..........................................................................................................................31 Tailor Your Response to the Type of Crisis........................................................................................................31 Situation-Specific Responses..............................................................................................................................32 Negative Media Campaigns..........................................................................................................................32 Research Facilities and Employees Threatened at Work........................................................................35 Individuals Harassed or Threatened..........................................................................................................37 3 National Association for The Nation’s leading advocate for sound public policy supporting the vital role of animals in biomedical research. Biomedical Research Crisis Management Guide Prepare. Prevent. Protect. TABLE of CONTENTS Evaluate Section Four Evaluate..........................................................................................................................................43 Step One: Assemble a Crisis Management Team for a Group Debriefing.....................................................43 Step Two: Solicit Feedback from the stakeholders........................................................................................43 Step Three: Reconvene the Crisis Management Team...................................................................................45 Step Four: Share Your Experiences with Others.............................................................................................45 Resources FBI Field Office Contact Information................................................................................................................49 Suspicious Mail or Packages...............................................................................................................................57 Animal Rights Movement...................................................................................................................................58 Animal Rights Groups Index.............................................................................................................................58 Individual Animal Rights Activists Index......................................................................................................60 Animal Rights Group Profiles...........................................................................................................................62 Individual Animal Rights Activists Profiles....................................................................................................85 Online Tools for Extremists...............................................................................................................................87 Examples of Electronic Harassment.................................................................................................................89 Animal Rights Tactics: Infiltration of Animal Facilities..................................................................................93 Major Animal Rights Infiltrations.....................................................................................................................94 Sample Confidentiality Agreement...................................................................................................................95 Sample Employment Screening Waiver............................................................................................................97 Sample Statement: Institutional Policy Statement on Animal Research........................................................98 Sample Checklist for Scheduled Animal Rights Events..................................................................................99 Internal & External Contact Lists...................................................................................................................101 National Professional Associations.................................................................................................................102 State Biomedical Research Associations........................................................................................................104 Federal Government Agencies.........................................................................................................................104 Congressional Representatives........................................................................................................................104 State