can't download updates windows 10 version 1709 Can't Update Windows 10 (Photos Attached) - 2019-02 Update for Windows 10 Version 1709 for x64-based Systems (KB4346085) Hi, I haven't been able to update Windows 10 since the start of February which incidentally is around the same date of: 2019-02 Update for Windows 10 Version 1709 for x64-based Systems (KB4346085) The updates will download, install and then undo themselves. I ran the Windows 10 Update Assistant tool and received the following message: The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation. Pictures are attached below. Thanks in advance, Subscribe Subscribe to RSS feed. Report abuse. Replies (5) I'm Independent Advisor. I hope it helps. Right click on Windows Start > Windows Powershell (Admin) Type following (or copy and paste following) one by one and Enter. net stop wuauserv net stop cryptSvc net stop bits net stop msiserver Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old Ren C:\Windows\System32\catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver. If this does not work, you can try to update manually By: Andre Da Costa is a trusted Microsoft MVP https://answers.microsoft.com/en- us/windows/for. Hope this helps. Keep us posted on the status for further assistance. Report abuse. Was this reply helpful? Sorry this didn't help. Great! Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this reply? Thanks for your feedback. I'm Stefano an Independent Advisor here to help you. I suggest you to perform a disk cleanup and then to reset Windows Update: 1. Open "File Explorer" 2. Click on "This PC" 3. Right click on "C:" 4. Click on "Proprieties" 5. Click on "Clean-up disk" 6. Click on "Clean up system files" 7. Select every option in the list, but not "Download" 8. Click on "OK" 1. Type "Powershell" in Windows search bar 2. Right click on "Powershell" 3. Click on "Run as Administrator" 4. Type : "net stop wuauserv" without quotes and press ENTER. "net stop cryptSvc" without quotes and press ENTER. "net stop bits" without quotes and press ENTER. "net stop msiserver" without quotes and press ENTER. "Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old" without quotes and press ENTER. "Ren C:\Windows\System32\catroot2 Catroot2.old" without quotes and press ENTER. "net start wuauserv" without quotes and press ENTER. "net start cryptSvc" without quotes and press ENTER. "net start bits" without quotes and press ENTER. "net start msiserver" without quotes and press ENTER. Then check for update and see if It Is installed correctly. If not, let me know and I'll help you another way. Report abuse. Was this reply helpful? Sorry this didn't help. Great! Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this reply? Thanks for your feedback. I'm Stefano an Independent Advisor here to help you. I suggest you to perform a disk cleanup and then to reset Windows Update: 1. Open "File Explorer" 2. Click on "This PC" 3. Right click on "C:" 4. Click on "Proprieties" 5. Click on "Clean-up disk" 6. Click on "Clean up system files" 7. Select every option in the list, but not "Download" 8. Click on "OK" 1. Type "Powershell" in Windows search bar 2. Right click on "Powershell" 3. Click on "Run as Administrator" 4. Type : "net stop wuauserv" without quotes and press ENTER. "net stop cryptSvc" without quotes and press ENTER. "net stop bits" without quotes and press ENTER. "net stop msiserver" without quotes and press ENTER. "Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old" without quotes and press ENTER. "Ren C:\Windows\System32\catroot2 Catroot2.old" without quotes and press ENTER. "net start wuauserv" without quotes and press ENTER. "net start cryptSvc" without quotes and press ENTER. "net start bits" without quotes and press ENTER. "net start msiserver" without quotes and press ENTER. Then check for update and see if It Is installed correctly. If not, let me know and I'll help you another way. Thanks for your quick reply I have followed the Powershell instructions before though and for these two: "Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old" without quotes and press ENTER. "Ren C:\Windows\System32\catroot2 Catroot2.old" without quotes and press ENTER. It says Ren : Cannot create a file when that file already exists. Report abuse. Was this reply helpful? Sorry this didn't help. Great! Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this reply? Thanks for your feedback. I'm Stefano an Independent Advisor here to help you. I suggest you to perform a disk cleanup and then to reset Windows Update: 1. Open "File Explorer" 2. Click on "This PC" 3. Right click on "C:" 4. Click on "Proprieties" 5. Click on "Clean-up disk" 6. Click on "Clean up system files" 7. Select every option in the list, but not "Download" 8. Click on "OK" 1. Type "Powershell" in Windows search bar 2. Right click on "Powershell" 3. Click on "Run as Administrator" 4. Type : "net stop wuauserv" without quotes and press ENTER. "net stop cryptSvc" without quotes and press ENTER. "net stop bits" without quotes and press ENTER. "net stop msiserver" without quotes and press ENTER. "Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old" without quotes and press ENTER. "Ren C:\Windows\System32\catroot2 Catroot2.old" without quotes and press ENTER. "net start wuauserv" without quotes and press ENTER. "net start cryptSvc" without quotes and press ENTER. "net start bits" without quotes and press ENTER. "net start msiserver" without quotes and press ENTER. Then check for update and see if It Is installed correctly. If not, let me know and I'll help you another way. So I've tried all of this and I'm still having the same problem. 2019-02 Update for Windows 10 Version 1709 for x64-based Systems (KB4346085) installed but I tried to install the latest update (Feature update to Windows 10, version 1803 x64 2019-05B) and after installing on the boot screen it says "Undoing changes made to your computer" and reverses the changes. cannot update windows 10 from version 1709 to 1803. Hi papabear631, have you tried manually installing that update from the Windows 10 ISO? With these major upgrades, the most successful method is to upgrade from the Windows 10 ISO - you download the ISO and then perform an Offline Upgrade. Click this link: https://www.microsoft.com/en-us/software-downlo. to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO. When the ISO file completes downloading. Disconnect from the Internet. Uninstall any 3rd party Anti-virus - this is a known issue with 1803. Then, double click it and then run Setup.exe to begin the upgrade . . . Power to the Developer! MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD. Can't download updates windows 10 version 1709. Ok, so in GPO i have it where Do not Connect to Any Windows Update INternet Locations set to enable because it bugs me when users end up installing upgrade versions of Windows 10. We should be managing this through WSUS. All works fine within 1607 but we are updating everyone to 1709 but on some test machines i noticed i cannot get updates from WSUS i get the error 0x8024500c. But if i go into local policy to mess around and set Do not connect to any windows update internet location to not configured and in registry HKLM / Software / Policies / Microsoft / Windows / WindowsUpdate / DoNotConnectToWindowsUpdateInternetLocations and set that to 0 instead of 1, everything works, even the store (which gave me the same error and i was aware if i had enabled "Do not connect to any windows update internet location" it breaks the store which is fine users shouldnt be installing things from there. Problem is it still pulls updates from Microsoft then the 1803 gets installed. I read you can set the following and it should pull from WSUS computer Config\Admin templates\system\internet communication settings and enable "Turn off access to all Windows update features" it still pulls updates from microsoft instead of WSUS. Any idea what GPO i should set to force this to pull from WSUS only and without errors? Cant update windows, stuck on version 1709. So this is been happening for awhile but everytimei try to update my windows it freezes on abouy 75%, if i restart my pc it then continues and goes to about 82% then freezes again and just stops there. If I restart pc third tiem it reverts back to old install of files so doesnt actually update. Run troubleshooter and it says "Pontential windows Update Database Error Detected" I do not know how to fix this. Subscribe Subscribe to RSS feed. Report abuse. Replies (15) * Please try a lower page number. * Please enter only numbers. * Please try a lower page number. * Please enter only numbers. Hi Jon, version 1903 has been released, you should go straight to that version to bring your system up to date and make all previous updates obsolete . . . With these major upgrades, the most successful method is to upgrade from the Windows 10 ISO - you download the ISO and then perform an Offline Upgrade. Click this link: https://www.microsoft.com/en-us/software-downlo. to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO. When the ISO file completes downloading. Disconnect from the Internet. Temporarily disable any 3rd party Anti-virus you may have installed. Then, double click the ISO and then run Setup.exe to begin the upgrade . . . Power to the Developer! MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD. Report abuse. 1 person found this reply helpful. Was this reply helpful? Sorry this didn't help. Great! Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this reply? Thanks for your feedback. Hi Jon. I'm Greg, an installation specialist, 10 year Windows MVP, and Guardian Moderator here to help you. I'll give you everything possible for fixing failed Windows Updates, so that at least something will work before you work through them all: Some Updates will sort themselves out in a few days so I'd wait to see. If not or they are bothering you then here are steps you can take: 1) There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/. . Try running that first. 2) If that fails try manually resetting Windows Update Service: Open administrative Command Prompt and type following commands one-by-one followed by Enter key. net stop wuauserv net stop cryptSvc net stop bits net stop msiserver Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old Ren C:\Windows\System32\catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver. Close Command Prompt and see if Windows Updates works then. 3) You can also install the Updates manually that fail to install which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog: http://test.catalog.update.microsoft.com/v7/sit. A running log of Update History with known issues is here: https://support.microsoft.com/en-us/help/446461. 4) If they continue to fail and interfere, then you can block them using one of these methods: https://www.howtogeek.com/224471/how-to- prevent. 5) What I'd do at this point if you haven't yet is install latest Version 1903 by installing Media Creation Tool from this link and choose Upgrade This PC Now: http://windows.microsoft.com/en-us/windows-10/m. This is the most stable way to change to the newer version and because it reinstalls WIndows while keeping your files and programs in place, fixes most problems. It also brings all Windows Updates to date. If there are any hurdles during install then these steps can overcome them: http://answers.microsoft.com/en-us/windows/wiki. 6) If problems with Updates have become chronic and especially if you have other performance problems, go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki. Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly. 7) Be aware that what we have found is that in Windows 10 everything depends on the quality of the underlying install, the same reason enthusiasts have never run Factory or Upgrade installs because they know there would be endless issues. For example there have been zero return problems by those who follow the gold standard Clean Install here: http://answers.microsoft.com/en- us/windows/wiki. . It is better and faster than any previous version of Windows, and a better install than any amount of money could buy. So when you get time I'd study over that to see if it's something I can help you do. 8) There is also an automated Fresh Start that reinstalls Windows while shedding factory bloatware that can cause issues and affect performance, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-. Good news! There are major changes in Version 1903 giving back control over Updates to the consumer. Microsoft has heard us at the highest level who announced this here: https://blogs.windows.com/windowsexperience/201. I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved. Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it. Windows MVP 2010-20. Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor. Solution: Windows Store Not Working in Windows 10. Windows Store not working in Windows 10 is unfortunately a common issue, and happens more often than we would like. So if you’ve been facing a similar issue as well, fret not, we have a number of solutions for it. Every once in awhile, Windows Store on your Windows 10 machine may stop working. If you’re facing the issue as well, here’s what you need to do. Method 1. Try clearing the cache. Sometimes, too much cache might be bloating Windows Store app, causing it to not function efficiently. Clearing the cache, in such case, might come in handy. It’s pretty easy to do as well. Press Windows key + R. Then type wsreset.exe and hit OK. Method 2. Try disabling any recently installed third-party anti-virus suite. If you have recently installed a security suite on your system, that might be preventing Windows 10 App Store from working. So try disabling the anti-virus and then check if Windows Store starts working for you. Method 3. Go Command Prompt mode. If Windows Store is still not working for you, click on Windows key + R (this will open Command Prompt). Type (or copy) and enter the following command as it is: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml. Method 4. Use Microsoft’s troubleshooting tool. Go to Microsoft website and hit the Run button. Doing this will download a program on your computer. Install the program, this will allow Microsoft to check whether some preset values are correctly specified on your system. If not, Microsoft will change it for you. Some links in the article may not be viewable as you are using an AdBlocker. Please add us to your whitelist to enable the website to function properly.