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Notes and Domino Next: a Glimpse Into IBM’S Collaboration Future

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Notes and Domino Next: a Glimpse Into IBM’S Collaboration Future Notes and Domino Next: A Glimpse Into IBM’s Collaboration Future Gartner RAS Core Research Note G00211090, Matthew W. Cain, 9 March 2011 IBM’s primary goal with the next major release of Notes and Domino is to make it more consistent and interoperable across a range of IBM and other collaboration products. Key Findings The planned evolution of Notes and Domino highlights numerous trends in the collaboration market such as: • The broader movement toward activity streams as a way of aggregating and propagating information. • The decomposition of monolithic collaboration products to enable use of some services (like calendar) inside other applications. • The ability for collaboration products to include external collaboration services via standards such as Representational State Transfer (REST) and OpenSocial. • The elevation of browser and mobile access to parity with traditional desktop clients. • Consistent features across “cloud” and on premises provisioning models. Recommendations • Organizations looking to maximize investments in Domino need to understand IBM’s Project Vulcan and Social Business Initiative. • Organizations should encourage in-house staff to develop XPages, OpenSocial and REST programming expertise to fully exploit Notes and Domino application capabilities. • Strategic planning for collaboration services should be flexible enough to accommodate changes in suppliers, tools and provisioning models. 2 WHAT YOU NEED TO KNOW In theory, these elements will enable a business to react rapidly to The evolution of Notes and Domino highlights the broader shift changing market conditions and thereby gain a competitive edge in the collaboration market toward a blending of traditional through the strategic deployment of collaboration services. IBM’s collaboration services with newer social constructs and business approach is in contrast to Microsoft’s strategy, which may seem applications – all accessible via mobiles, browsers and rich clients. characterized as more monolithic and less open to the rapidly This analysis is relevant to individuals tracking the evolution of the changing dynamics in the collaboration market. collaboration market, as well as IT leaders responsible for Notes or Domino infrastructures. IBM highlighted the role of Notes and Domino in this strategy at Lotusphere this year, indicating that a point release (8.5.3) will be available in the middle of 2011, followed by a major upgrade (which EVENT we will call “Notes and Domino Next”) expected in late 2012. Event Facts At its annual Lotusphere event from 31 January to 4 February Notes and Domino Next and Project Vulcan 2011, IBM disclosed details about the future of its Notes and As part of its Project Vulcan initiative, IBM will be placing Domino e-mail and application development platform. a consistent social overlay over multiple products, such as Connections, Quickr, Sametime and Notes and Domino. In the Analysis case of Notes and Domino Next, IBM plans to offer three elements of the Project Vulcan user experience: activity streams – embedded In a world where new developments around collaboration and experiences that enable in-place editing and a new capability it calls social software occur on a daily basis, what is the fate of an e-mail Sharebox. and collaboration platform that is two-decades old? That is the question essentially facing IBM with its venerable Lotus Notes and Domino franchise. The answer is, of course, “evolve or die.” Activity streams will be separate from the Notes in-box and will display a mix of status updates from IBM products, such as Connections, LotusLive, Sametime, Cognos and third-party IBM’s core challenge is to demonstrate innovation and true services that support Open Social Activity Streams’ protocol. IBM business value with its collaboration portfolio in the face of Activity Streams will enable users (with permission from Domino aggressive competition from Microsoft, Google and many other administrators) to blend social network, enterprise applications and vendors. personal updates into Domino, from sources such as salesforce. com, Facebook and Twitter. IBM’s strategy is to: The key will be for IBM to develop rich control and customization • Enable organizations to weave collaboration services throughout services to allow users to suppress and promote certain streams, a broad range of business processes. based on personal preference. Efficient consumption of a rising tide of updates and feeds will increasingly become a challenge • Enable developers to rapidly write collaboration-oriented for organizations and is likely to lead to attention management applications with deployment to browsers and mobile clients. initiatives. The basis of the activity stream capabilities first shipped in Connections 3.0 and the user interface (UI) in Connections 3.0, is also an initial delivery of the Project Vulcan UI framework. • Enable the use of external consumer and business collaboration services within the IBM collaboration portfolio. We anticipate growing adoption of activity steams across the industry, coming from vendors such as salesforce.com with Chatter • Deliver a consistent and interoperable experience across IBM’s and Novell with Vibe. However, the outcome of activity steam diverse collaboration portfolio. standardization (Open Social and Activity Streams) is still uncertain. Embedded experience (EE) is an extensible and open model • Generate significant demand for its LotusLive cloud service for enabling interactive and in-context access to capabilities and and demonstrate the value of a hybrid cloud and on-premises services from a home page or a Notes in-box. IBM intends to provisioning model. deliver a wide range of EEs for its applications and it will enable developers to build custom EE open social gadgets and widgets. © 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner’s research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner’s Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see “Guiding Principles on Independence and Objectivity” on its website, http://www.gartner.com/technology/about/ombudsman/omb_guide2.jsp 3 IBM demonstrated an in-place editing EE at Lotusphere that Social business initiative, framework and toolkit. We also enables a user to edit documents within the Notes client and it expect IBM to continue to open up Notes and Domino as part has talked about file sharing and workflow approval scenarios. of its Social Business Initiative, which is IBM’s broad campaign Third parties are also likely to develop EEs, for example, Voicerite to socially-enable a broad range of business processes. The demonstrated an EE at Lotusphere, which allowed voice mails IBM Social Business Framework is a road map of how IBM will to be played back directly from the activity stream and Silanis decompose and expose its collaboration portfolio for inclusion in demonstrated a document signing applet. IBM and non-IBM applications and the Social Business Toolkit is the actual tooling around the components. Sharebox. The Notes Next client will access the Sharebox, which will be a readily accessible tool for users to share content and an IBM, for example, plans to REST-enable a variety of Notes extensible navigation bar that gives users quick access to services and Domino services (such as the calendar), enabling outside such as updating status, posting to forums and blogs, bookmarks applications to create, read, update and delete Domino services. and e-mail. The Sharebox and navigation bar will be consistently Developers have been frustrated by the lack of API access to displayed across multiple IBM collaboration services such as popular Notes and Domino functions. REST enablement will Connections and Quickr. Sharebox will be extensible using the also allow lightweight browser access to services. IBM has Social Business toolkit (referred to later in this research) to add already started its REST-enablement campaign with elements of customer-specific tasks to the navigation bar. Connections and Quickr. Furthermore, it is IBM’s intention to expose these Project Vulcan IBM’s challenge with these RESTful components will be to promote user interface elements – activity streams, embedded experience use of the services in a broad range of circumstances. and Sharebox – across browsers and mobile clients, both on premises and in its cloud-based LotusLive
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