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Please follow us at: http://facebook.com/SamsungMobile http://twitter.com/SamsungMobileUS http://twitter.com/SamsungService http://youtube.com/SamsungMobileUSA “number one in brand loyalty nine years in a row” Samsung mobile phones have been rated number one in brand loyalty by consumers nine years in a row, according to Brand Keys, a leading independent authority on brand loyalty. Printed on FSC and SFI certified papers with at least 10% post consumer waste. Samsung Telecommunications America 1301 E. Lookout Drive | Richardson, TX 75082 | 1.800.SAMSUNG * Many of the services and features described herein are network dependent and may require additional subscription and/or usage charges. Not all features are available for purchase or use in all areas. Other conditions and restrictions apply. See carrier for more information. All usage and standby times are approximate. Battery performance depends on network configuration, signal strength, operating temperature, features selected, and voice, data, and other application usage patterns. Internet content/ services designed for mobile devices. ** The Samsung ContourTM supports Bluetooth Profiles for wireless handsets, hands-free accessories, and object exchange. Both devices must be compatible with object exchange profile. Copyrighted material cannot be transferred. ©2010 Samsung Telecommunications America, LLC (“Samsung”). Samsung and Contour are both trademarks of Samsung Electronics America, Inc. and/or its related entities. Other company and product https://training.samsungtelecom.com names mentioned herein may be trademarks of their respective owners. Screen images simulated. Password: division Printed in the U.S.A. 11/2010 Qualify the customer Attach & add-on* Why Samsung? Demonstrate Qualify the Customer Qualify the Customer Tips I want a slim and compact phone that allows me to stay in touch while Understanding the Home Screen I’m out and about and has multiple messaging options. I also want to be TheAttach Samsung & Contour add-on* displays several icons at the top line of the ableSecondaryAttach to access & add-on*the Features web and take pictures. Tips & Tricks Secondary Features phone’s main display to give you information about its status. Secondary Features Secondary Features To Access the Icon Glossary: Secondary Features InWhy Standby Samsung? mode, press Menu, then select Settings Phone Info SecondaryWhy Samsung? Features Icon Glossary. • Widget Support • VGA Camera • Text & Picture Messaging • Voice Commands • Threaded/Chat-style Messaging • Stereo Bluetooth® Technology* Demonstrate Demonstrate• XT9® Predictive Text • Voice Commands Technical Specifications Creating and Sending Text Messages Technical Specifications TextFAQs messages contain up to 160 characters. TechnicalFAQs Specifications Technical Specifications 1. In Standby mode, press Menu > Messages. Technical• CDMA 800Mhz Specifications – PCS 1900Mhz • Standby Time: Up to 200 Hours 2. Select Send Message > Text Message. The Create Txt Msg • Dimensions: 47.7 x 9.9 x 17.39 (mm) • Hearing Aid Compatibility: M4/T4 Tips & Tricks Tips & Tricks screen displays. • Weight: 3.81 ounces • Downloadable Ring Formats Tip: To launch the Create Txt Msg screen using a voice command: • Main Display: 2.0” QQVGA TFT, supported: CMX, Midi, MP3, AAC, In Standby mode, press and hold until the phone prompts, “Say 1.0” CSTN AAC+ • Standard Battery: 3.7 Volt Lithium • Downloadable Image Formats a command.” Say “Send Text” into the microphone. You are then Ion,800mAh supported: bmp, png ,jpg, gif prompted to say a Contact name or a number for the first recipient of • Talk Time: Up to 3.3 Hours the message. Get Connected to the World with Mobile Web Memory The Samsung Contour™ makes it easy to access the web, your window Memory• Internal Phone Book • One, Two and Three-Touch Dialing to the internet for downloads, social sites, news, shopping and more. Memory - Holds up to 1000 entries with • Internal Memory/Total Memory To Launch Mobile Web: Memory multiple contacts available: Up to 55MB Memory In Standby mode, press MENU Browser Get In Web. Use the • Last 90 Incoming, Outgoing and Missed Calls Log Navigation key to browse the categories, enter the desired category, choose a website and proceed. Call Management & Features Call Management & Features How do Users Send a Picture Message? Call Management & Features Call• Bluetooth Management® Wireless Technology & Features• Personal Tools (Calendar, Memo To send a picture message: Call• Icon ManagementCarousel & Features Pad, Alarm Clock, World Time, Press Menu > Messages > Send Message > Picture Message. • Messaging Services Calculator, Stop Watch, Converter, Enter the recipents from the phone’s contact list or type in a phone • Speakerphone Tip Calculator) number.Qualify Press the OK .Customer Enter text within the subject line and add any text to • Voice Commands • E911 Enabled go along with the message, if desired. Select the picture box and press • Vibration Alert • Location Supported • Navigation Key • T9 Text Entry the Picture softkey. Select the picture to be sent and press OK. What’s• Multilingual in (English, the box? Spanish) • Airplane Mode SelectAttach a sound & toadd-on* send with the message, if desired. Press Send. What’s in the box? What’s in the box? What’s in the box? text messagingtext messaging text messaging Why Samsung? TM picture picturemessaging messaging picture messaging • Samsung Contour Handset • Charger video messagingvideo messaging video messaging • Battery • User Manual About Samsung Telecommunications America instant messaginginstant messaging (IM) (IM)instant messaging (IM) SamsungDemonstrate Telecommunications America, LLC, a Dallas-based subsidiary of Samsung mobile emailmobile (POP3/IMAP4) email (POP3/IMAP4)mobile email (POP3/IMAP4) Electronics Co., Ltd., researches, develops and markets wireless handsets and corporatecorporate email (Exchange) email (Exchange)corporate email (Exchange)Accessories telecommunications products throughout North America. For more information, corporatecorporate calendar calendar sync corporatesync calendar sync Accessories please visit www.samsungwireless.com. corporatecorporate contact contact sync synccorporate contact sync AccessoriesOrder at 1-800-SAMSUNG or www.samsung.com/accessories FAQs mobile webmobile web mobile web Accessories About Samsung Electronics Co., Ltd. html webhtml web html web Accessories Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, music (downloadable)music (downloadable)music (downloadable) digital media and digital convergence technologies with 2009 consolidated sales of US $116.8 billion. Employing approximately 188,000 people in 185 offices across 65 GPS navigation GPS navigation Tips & Tricks GPS navigation countries, the company consists of eight independently operated business units: Visual visual voicemailvisual voicemail visual voicemail Display, Mobile Communications, Telecommunication Systems, Digital Appliances, IT social networkingsocial networking social networking Solutions, Digital Imaging, Semiconductor and LCD. Recognized as one of the expandableexpandable memory memoryexpandable memory fastest growing global brands, Samsung Electronics is a leading producer of digital TVs, Car Charger Standard LIthium Bluetooth® Headset memory chips, mobile phones and TFT-LCDs. For more information, please visit Ion Battery www.samsung.com..