Commercial Branch, Ahmedabad Division

The Ahmedabad Division of the Western Zone , since inception , has been the focal point of socio-economic activities as its pansacross commercially significant areas of Gandhidham, Patan , Sidhpur, Unjha and Himmatnagar. Over the years the threshold of services have expanded and evolved into multifaceted dimensions ranging primarily from mobilization of Passengers and Goods to incorporating innovative trends in the existing infrastructure . Nevertheless , fundamental to the momentum of the division is customer satisfaction – both passengers and freight . The team behind the scenes is constantly engaged in facilitating safe and comfortable travel for passengers and enhancing the ease of doing business for freight customers . In this direction ,the Commerercial Branch intends to augment capacity to put together a solid customer experience . Led by a passionate batch of highly committed officers , the branch is equipped to advance each day with the motto , “ Vayam Rashtre Jagrayam ” - S r . D C M Sr. DCM - ADI Shri Ravindra Shrivastava

DCM – ADI DCM-ADI Shri Sunil KumarShri Gupta Sunil Kumar Gupta

ACM (Goods)-ADI ACM (PM)-ADI ACM(Chg)-ADI Atul Tripathi Gaurav Jain Hitesh Joshi Freight Profile Wo r k h o r s e o f We s t e r n R a i l w a y

The division earned a remarkable Rs. 4653.49 Cr from goods traffic in 2020-21 inspite of LOCKDOWN due to Pandemic Covid-19. From opening new PFTs to generating first e-TRR and from capturing new traffic to integration of weighbridges, 2020-21 was remarkable in many dimensions for the division. Division has recorded the BEST EVER loading in a Single day of 69 Rakes on 10.9.20 surpassing the previous best of 61 Rakes achieved on 31.3.2019.

3 ADI Important Commodities

Commodity Loading (Outward) Un-Loading (Inward) Santalpur, Chirai,Kharaghoda, Salt -- Halvad Edible oil Chirai, Bhimasar, Shirva Kandla Port Genera Goods Linch, Kankariya Kankariya, Sidhpur Fertilizer IFFCO-Kalol, IFFCO-Gandhidham Sidhpur Bentonite Kukma, Bhuj -- Electric Power House Siding West Port, Dry Bulkterminal-Tekra, Coal SabarmatI, Gujarat Electricity Board Kandla Port Dock Rail Terminal at Gandhinagar

Automobile Detroj

IOCL, BPCL, HPCL -Khari Rohar Road, IOCL-Khari Rohar Road & LPGS- Petroleum Product NFST & LPGS Kandla Kandla

Add a footer 4 Freight Earnings ADI

Add a footer 5 Passenger Segment

The division caters to approximately 1.04 lakh passengers daily prior to CoVID-19. Ahmedabad, Mahesana, Palanpur, Gandhidham, Bhuj, etc. are some of the important stations of the division with high passenger density.

6 Passenger Earnings ADI

Add a footer 7 ADI Passenger Amenities

- Most of the stations under Ahmedabad division are in compliance with the Minimum Essential Amenities(MEA) guidelines. (Annexure-1) - In addition to MEA, ATMs and Paid Parking facilities are provided across many stations. (Please see Annexure 2 and 3 for details). - Executive Lounge and Revamped retiring room facilities being provided at Ahmedabad Station by IRCTC. - Total 12 Lifts are commissioned, 07 under commissioning stage. - Catering facilities (Annexure 4)

Add a footer 8 New initiatives by the Division in the Passenger domain

9 ADI

Rail Divyang Saarthi The application has been designed to digitize the procedure for fresh application, re-issuance, lost/damaged card application, verification, and issuance of Unique Identity cards for Divyangjan by the Divisional railways under CC-18 of 2015. It has reduced the divyangjans’ visit to the Divisional office from numerous to only one 17 ADI

Lifts and Escalators

Two escalators at Gandhidham, 01 Lift at Palanpur, and 01 Lift at Ahmedabad have been recently commissioned

11 Station Beautification

Sabarmati station was beautified in collaboration with Radio City. The theme is based on life of Gandhiji. OCH Earnings ADI

Add a footer 13 ADI OCH Earnings

Parcel Refund of Earnings Collected(Canc. Chg.) Special Train(FTR) (Other than Military) Misc. Coaching Receipt %2020-21 Special Train(FTR) (Military) Penalties levied on irregular travel (WT) Platform Tickets

Luggage Charges

Add a footer 14 ADI Stations open for ParcelS/N Railway Station Booking Hours Section 1 Ahmedabad (ADI) Maninagar-Sabarmati 2 Mahesana (MSH) Ahmedabad- Palanpur 3 Palanpur (PNU) 09:00 to 18:00 Mahesana-Abu Road 4 Gandhidham (GIMB) Gandhidham - Samakhiali 5 Bhuj (NBVJ) Bhuj-Gandhidham 6 Linch (LCH) Viramgam-Mahesana 06:00 to 22:00 7 Kankariya (KKF) Ahmedabad-Maninagar

(Sr. 6 & 7 are only open for VP Rake Loading.)

Add a footer 15 Non-Fare Revenue

The division earned Rs. 4.43 Cr from NFR in 2019-20. The majority comes from OOH whereas the rest is generated through Rail Display Network, Mobile Assets, NINFRIS, and other NFR.

Add a footer 16 NFR Earnings ADI

Add a footer 17 Innovative Initiatives ADI

Mobile Charging Kiosks

A one of its kind, first ever across IR, charging kiosk cum locker for mobile phones was introduced at Ahmedabad station. It will generate a revenue of Rs. 3.03 Lakh per annum. M/s Chargin Kiosk has set up the facility.

31 Innovative Initiative

Kiosk by Oyo at Maninagar, Ahmedabad and Sabarmati Railway station. ● Travelling Passengers can get information on the availability of hotel rooms and book the same from the kiosks. ● The division has an allotted contract under NINFRIS for the period of 1 year. ● This has generated Non-Fare revenue of 10,50,000 per annum. ● This concept was 1st of a kind of WR. Innovative Initiative

Parking at Gandhidham Goods Shed: ● Division allotted contract of Parking other than the station at Gandhidham Goods shed. ● Gandhidham good shed now has a commercial vehicle parking facility that will fetch Rs. 8 Lakh per annum. It has organised the problem of illegal parking by transporters. ● This was the 1st such contract over WR. Innovative Initiative

AVM for Mask and Sanitizer: ● During the time of Pandemic and Lockdown, Ahmedabad Division allotted NINFRIS contract of Automatic vending Machine for N-91 Masks and Sanitizers. ● This is 1st such contract over WR. ● This has generated revenue of 12k per annum but has surely saved many lives to contain the spread of covid-19. Innovative Initiative

Baggage Sanitization and Wrapping: ● During the time of Pandemic and lockdown, Ahmedabad Division allotted NINFRIS contract of Baggage Sanitization and Wrapping service for luggage of travelling passengers. ● This was the 1st such contract over IR. ● This has generated revenue of 6 Lakhs per annum. Innovative Initiative

Door to Door Luggage and Parcel Handling Service. ● Ahmedabad Division allotted NINFRIS contract for Door to Door Luggage and Parcel handling service for the period of 1 year at Ahmedabad Railway Station. ● Key features are as under: ○ Door to Door service. ○ The complete procedure of booking your luggage through App/website. ○ A comprehensive package of a collection of passenger luggage from respective homes/locations to delivery to destination home/location. This includes Sanitisation and wrapping. (On payment basis) ○ Additional income to Railway's licensed porters as handling of luggage at the Station will be done by Railway Coolies. ○ Online Tracking of Luggage. ● Revenue generation for Railways will be 4.5 lakh per annum. Plus additional traffic through parcel service being a traffic aggregator. Innovative Initiative

Relax Zone by Sankalp on PF-4/5 at ADI ● Ahmedabad Division allotted NINFRIS contract for Setup of Relax Zone on PF-4/5 of Ahmedabad Railway Station for the period of 1 year. ● During the rush hour now passengers can wait in style at Relax Zone, offering world-class facilities like Air Conditioned Rest Area, Music, Travel Desk, Business centre, Leg Massage Chair, Internet Surfing, Print out / Photocopy facility, Desert Counter, packed food and much more. This will make passenger’s waiting time relaxing & comfortable ● This will provide various added passenger amenities. First of its kind lounge on an island PF of IR. ● Generation of Non-Fare Revenue of ₹15.20 Lakh per annum Non-Fare Revenue ADI

360 Degree Video Wall A first of its kind 360 degree video wall, across the IR network, was commissioned at Ahmedabad station. It will generate a revenue of Rs. 6.20 lakh per annum

25 Staff Development

From developing new TTE running room to man of the week award, the division has been constantly working toward staff development.

26 ADI New TTE Running Room at Ahmedabad.

TTE Running Room with all modern facilities was inaugurated on 18 /02 /20 . It is an air conditioned, largest in the zone, facility with 128 beds . It is provided with facilities like Reception Hall with TV Set, Sofa Set, Newspaper, Magazine etc . and a gallery where Shoe Shiner, Iron with Table, etc . are provided . It also houses a toilet Blocks where 17 Bath rooms with Hot Water Facilities are provided .

27 ADI Uttkrisht Seva Medal and Other Recognitions

Efficiency Shield awarded to Department of Commercial for outstanding performance.

Awards to the employees of the Department of Commercial for excellent service.

28 CoVID-19 Response

The Division immediately steamed into action as soon as the disaster was announced. From evacuation of passengers to distribution of food to provision of PPEs, we have left no stone unturned in managing the disaster.

29 Passenger ADI Evacuation, Food Distribution, and Other activities

-A total of 51 buses plied between ADI station and the city to evacuate more than 1750 passengers on 22 /23 March . - Till date we have distributed over 50000 food packets across the division . - PPEs have been provided to frontline staff as well as labour at various goods locations .

30 Onwards and Upwards Commercial Department 07922201990 [email protected] Sr. DCM, Ahmedabad Annexure 1 ADI M E A s a t N S G - 1 Name of Station - Ahmedabad Station Code - ADI Category - NSG 1 S/N MEA Required as per norms Available Shortfall 1 Drinking water (No. of taps/PF) 20 Yes - 2 Waiting hall @ Sqm 250 Yes - 3 Seating arrangement (No. of seats/PF) 150 Yes - 4 Platform shelter (on each PF) Sqm 500 Yes - 5 Urinals 12 Yes - 6 Latrines 12 Yes - 7 Platforms High Level Yes 8 Lighting (Lux level) Yes Yes - 9 Fans Yes Yes - 10 Foot over bridge 1 with cover Yes - 11 Time Table Display Yes Yes - 12 Clock Yes Yes - 13 Water cooler 2 on each PF Yes - 14 Public Address system / Computer based announcement Yes Yes - 15 Parking-cum-circulatory area, with lights Yes Yes - 16 Electronic Train indicator board Yes Yes - 17 Signage (standardized) Yes Yes - 18 Dustbins Yes Yes -

Add a footer 42 Annexure 1 (Contd.) ADI M E A s a t N S G - 3 Category - NSG 3 Palanpur - PNU Gandhidham - GIMB Bhuj - BHUJ S/ Required as MEA Available Shortfall Available Shortfall Available Shortfall N per norms 1 Drinking water (No. of taps/PF) 20 Yes - Yes - Yes - 2 Waiting hall @ Sqm 125 Yes - Yes - Yes - 3 Seating arrangement (No. of seats/PF) 125 Yes* PF4/5-25 Yes - Yes - 4 Platform shelter (on each PF) Sqm 400 Yes - Yes - Yes - 5 Urinals 10 Yes - Yes - Yes - 6 Latrines 10 Yes - Yes - Yes - 7 Platforms High Level Yes - Yes - Yes - 8 Lighting (Lux level) Yes Yes - Yes - Yes - 9 Fans Yes Yes - Yes - Yes - 10 Foot over bridge 1 with cover Yes - Yes - Yes - 11 Time Table Display Yes Yes - Yes - Yes - 12 Clock Yes Yes - Yes - Yes - 2 on each PF4/5-2 13 Water cooler Yes* Yes* PF2/3-1 Yes* PF2/3-1 PF 14 Public Address system / Computer Based announcement Yes Yes - Yes - Yes - 15 Parking-cum-circulatory area, with lights Yes Yes - Yes - Yes - 16 Electronic Train indicator board Yes Yes - Yes - Yes - 17 Signage (standardized) Yes Yes - Yes - Yes - 18AddDustbins a Yes Yes - Yes - Yes - 43 footer Annexure 1 (Contd.) ADI MEAs at NSG-4 Category - NSG 4 Viramgam - VG Mahesana- MSH Maninagar-MAN S/ Required as MEA Available Shortfall Available Shortfall Available Shortfall N per norms 1 Drinking water (No. of taps/PF) 20 Yes - Yes - Yes - 2 Waiting hall @ Sqm 75 Yes - Yes - Yes - 3 Seating arrangement (No. of seats/PF) 100 Yes - Yes - Yes - 4 Platform shelter (on each PF) Sqm 200 Yes - Yes - Yes - 5 Urinals 6 Yes - Yes - Yes - 6 Latrines 6 Yes - Yes - Yes 7 Platforms High Level Yes - Yes - Yes - 8 Lighting (Lux level) Yes Yes - Yes - Yes - 9 Fans Yes Yes - Yes - Yes - 10 Foot over bridge 1 Yes - Yes - Yes - 11 Time Table Display Yes Yes - Yes - Yes - 12 Clock Yes Yes - Yes - Yes - 2 on each PF4/5-2 13 Water cooler Yes* Yes* PF4/5-1 Yes - PF 14 Public Address system / Computer Based announcement Yes Yes - Yes - Yes - 15 Parking-cum-circulatory area, with lights Yes Yes - Yes - Yes - 16 Electronic Train indicator board Yes Yes - Yes - Yes - 17 Signage (standardized) Yes Yes - Yes - Yes - Add a 44 18 footerDustbins Yes Yes - Yes - Yes - Annexure 1 (Contd.) ADI M E A s a t N S G - 4 ( C o n t d . ) Category - NSG 4 Samkhiyali- SIOB Patan - PTN Siddhpur- SID S/ Required as MEA Available Shortfall Available Shortfall Available Shortfall N per norms 1 Drinking water (No. of taps/PF) 20 Yes - Yes* PF2/3-14 Yes* PF1-10,PF2/3-6 2 Waiting hall @ Sqm 75 Yes - Yes - Yes - 3 Seating arrangement (No. of seats/PF) 100 Yes - Yes* Yes* 4 Platform shelter (on each PF) Sqm 200 Yes - Yes - Yes - 5 Urinals 6 Yes - Yes - Yes* 2 6 Latrines 6 Yes - Yes - Yes* 7 Platforms High Level Yes - Yes - Yes - 8 Lighting (Lux level) Yes Yes - Yes - Yes - 9 Fans Yes Yes - Yes - Yes - 10 Foot over bridge 1 Yes - Yes - Yes - 11 Time Table Display Yes Yes - Yes - Yes - 12 Clock Yes Yes - Yes - Yes - 13 Water cooler 2 on each PF Yes PF1-02 Yes* PF2/3-2 Yes* PF1-1, PF2/3-2 14 Public Address system / Computer Based announcement Yes YES - Yes - Yes - 15 Parking-cum-circulatory area, with lights Yes Yes - Yes - Yes - 16 Electronic Train indicator board Yes YES - Yes - Yes - 17 Signage (standardized) Yes Yes - Yes - Yes - 18 Dustbins Yes Yes - Yes - Yes -

Add a footer 35 Annexure 1 (Contd.) ADI M E A s a t N S G - 4 ( C o n t d . ) Category - NSG 4 Unjha- UJA Bechraji- BHRJ Required as per S/N MEA Available Shortfall Available Shortfall norms 1 Drinking water (No. of taps/PF) 20 Yes - Yes* 13 2 Waiting hall @ Sqm 75 Yes - Yes - 3 Seating arrangement (No. of seats/PF) 100 Yes - Yes* 28 4 Platform shelter (on each PF) Sqm 200 Yes - Yes - 5 Urinals 6 Yes - Yes 4 6 Latrines 6 Yes - Yes - 7 Platforms High Level Yes - Yes* High Level 8 Lighting (Lux level) Yes Yes - Yes - 9 Fans Yes Yes - Yes - 10 Foot over bridge 1 Yes - No only one PF 11 Time Table Display Yes Yes - Yes - 12 Clock Yes Yes - Yes Yes 13 Water cooler 2 on each PF Yes* PF1-1, PF2/3-2 Yes* 1 14 Public Address system / Computer Based announcement Yes Yes - Yes Yes 15 Parking-cum-circulatory area, with lights Yes Yes - Yes Yes 16 Electronic Train indicator board Yes Yes - Yes Yes 17 Signage (standardized) Yes Yes - Yes Yes 18 Dustbins Yes Yes - Yes -

Add a footer 36 Annexure 1 (Contd.) ADI M E A s a t N S G - 5 Category - NSG 5 Adipur-AI Anjar-AJE Bhachau -BCOB Required as S/N MEA Available Shortfall Availabl Shortfall Available Shortfall per norms e 1 Drinking water (No. of taps/PF) 8 Yes - Yes - Yes - 2 Waiting hall @ Sqm 30 Yes - Yes - Yes - 3 Seating arrangement (No. of seats/PF) 50 Yes - Yes - Yes - 4 Platform shelter (on each PF) Sqm 50 Yes - Yes - Yes - 5 Urinals 4 Yes - Yes - Yes - 6 Latrines 4 Yes - Yes - Yes - 7 Platforms High Level NO PF1-ML, Yes - Yes - PF2/3 -ML 8 Lighting (Lux level) Yes Yes - Yes - Yes - 9 Fans Yes Yes - Yes - Yes - 10 Foot over bridge 1 Yes - YES - Yes - 11 Time Table Display Yes Yes - Yes - Yes - 12 Clock Yes No Yes Yes - Yes - 13 Water cooler 1 on main PF NO PF1-1, NO PF1-1, Yes - 14 Public Address system / Computer Based announcement Yes YES - YES - Yes - 15 Parking-cum-circulatory area, with lights Yes Yes - Yes - Yes - 16 Electronic Train indicator board Yes No Yes NO - YES - 17 Signage (standardized) No NO - NO - Yes - 18AddDustbins a footer Yes Yes - Yes - Yes - 37 Annexure 1 (Contd.) ADI M E A s a t N S G - 5 ( C o n t d . ) Category - NSG 5 Chandlodiya-CLDY Dhrangadhra - DHG Gandhinagar-GNC Required as S/N MEA Available Shortfall Available Shortfall Available Shortfall per norms 1 Drinking water (No. of taps/PF) 8 Yes - Yes - Yes* PF1-6, PF2-6 2 Waiting hall @ Sqm 30 Yes - Yes - Yes - 3 Seating arrangement (No. of seats/PF) 50 Yes - Yes - Yes - 4 Platform shelter (on each PF) Sqm 50 Yes - Yes - Yes - 5 Urinals 4 Yes* PF1-1,PF2-0 Yes - Yes - 6 Latrines 4 Yes* PF1-3,PF2-0 Yes - Yes - 7 Platforms High Level Yes - Yes - Yes - 8 Lighting (Lux level) Yes Yes - Yes - Yes - 9 Fans Yes Yes - Yes - Yes - 10 Foot over bridge 1 Yes - Yes - Yes - 11 Time Table Display Yes Yes - Yes - Yes - 12 Clock Yes Yes - No Yes Yes - 13 Water cooler 1 on main PF YES - YES - Yes - 14 Public Address system / Computer Based announcement Yes No Yes Yes - Yes - 15 Parking-cum-circulatory area, with lights Yes No Yes Yes - Yes - 16 Electronic Train indicator board Yes No Yes YES - Yes -

17AddSignage a footer (standardized) No NO - Yes - Yes - 38 18 Dustbins Yes Yes - Yes - Yes - Annexure 1 (Contd.) ADI M E A s a t N S G - 5 ( C o n t d . ) Category - NSG 5 Kalol-KLL Sabarmati (SBIB) Sabarmati (SBT) Required as S/N MEA Available Shortfall Available Shortfall Available Shortfall per norms 1 Drinking water (No. of taps/PF) 8 Yes - Yes - Yes - 2 Waiting hall @ Sqm 30 Yes - Yes - Yes - 3 Seating arrangement (No. of seats/PF) 50 Yes - Yes - Yes - 4 Platform shelter (on each PF) Sqm 50 Yes - Yes - Yes - 5 Urinals 4 Yes - Yes - Yes - 6 Latrines 4 Yes - Yes - Yes - 7 Platforms High Level Yes - Yes - Yes - 8 Lighting (Lux level) Yes Yes - Yes - Yes - 9 Fans Yes Yes - Yes - Yes - 10 Foot over bridge 1 Yes - Yes - Yes - 11 Time Table Display Yes Yes - Yes - Yes - 12 Clock Yes Yes - Yes - Yes - 13 Water cooler 1 on main PF Yes - Yes - Yes - 14 Public Address system / Computer Based announcement Yes Yes - Yes - Yes - 15 Parking-cum-circulatory area, with lights Yes Yes - Yes - Yes - 16 Electronic Train indicator board Yes Yes - Yes - Yes - 17 Signage (standardized) No Yes - Yes - Yes - 18 Dustbins Yes Yes - Yes - Yes - Add a footer 39 ADI Annexure 2 Pay & Park Contracts ( OnTender ) S/N Station Category Contractor Valid Till 1 Ahmedabad (Plot 1) NSG-1 R S Corporation Sep-21 2 Ahmedabad (Plot 2) NSG-1 Sanjay R Thakur (HUF) Sep-21 3 Ahmedabad (Plot 6) NSG-1 Surya enterprise Sep-21 4 Sardargram NSG-6 Pravinbhai Kantibhai Malakiya Oct-23 5 Mahesana NSG-4 Aashirwad Smart Infralink (P) Ltd. Oct-21 6 Maninagar (Plot 2) NSG-4 Om Enterprise Dec-22 7 Asarva Goods Shed Pradeepsingh Senger Sep-21 8 Gandhidham Goods Shed Central Railside Warehouse Co. Jan-25

Add a footer 40 Annexure 3 ADI AT M F a c i l i t i e s

S/N Station Category Bank Valid Till 1 Ahmedabad NSG-1 State bank of India Jul-25 2 Ahmedabad NSG-1 Union Bank of India Jul-22 3 Ahmedabad NSG-1 Dena Bank Oct-22 4 Ahmedabad NSG-1 Bank of Baroda Oct-22 5 Gandhidham NSG-3 State Bank of India Dec-22 6 Palanpur NSG-3 State Bank of India Dec-22 7 Maninagar NSG-4 Bank of Baroda Dec-22 8 Maninagar NSG-4 State Bank of India Dec-24

Add a footer 41 ADI Annexure 4 C a t e r i n g U n i t s Type of Unit No. of units MPS HPMC RR Food Plaza Milk Stall Trolley Stall Stall 103 32 Trolley 55 25 22 Milk Stall 9 23 15 HPMC 3 12 11 9 9 RR 3 3 4 3 2 Food Plaza 0 0 4 1 1 2 2 0 0 3 0 1 0 0 2 0 0 0 0 MPS 2 0 0 0 0

Total 179 NSG-1 NSG-3 NSG-4 NSG-5 NSG-6 Add a 52 footer ADI Annexure 5 Earning Profile

% % Sr. Earning Performance Target 2019-20 2020-2021 No. Variation Variation Target Last Year 1 Passenger Earnings (In Cr.) 259.64 931.73 314.77 21.23 -66.22 2 Other Coaching Earnings ( In 75.73 146.85 97.79 29.13 -33.41 Cr.) 3 Goods Earnings ( In Cr.) 4938.33 4926.26 4653.49 -5.77 -5.54 4 Gross Earnings. (In Cr.) 5273.70 6004.84 5066.05 -3.94 -15.63 5 No. of Orig.Passenger (In Lakh) 39.70 326.43 51.10 28.72 -84.35 6 Parcel Earning ( In Cr.) 71.39 72.51 76.31 6.89 5.24 7)a Ticket Checking Cases(In Lakhs) NR 3.37 0.25 0.00 -92.58 7)b Ticket Checking Earn.(In Cr.) NR 15.58 1.62 0.00 -89.60 Add a footer 53