JUL/AUG GUIDE TO ASSOCIATION 2018 MANAGEMENT COMPANIES PROBLEMS, SOLVED AMCS HELP ASSOCIATIONS FIND SOLUTIONS TO THEIR MOST STAFF UP: WHY THE PUZZLING CHALLENGES AMC MODEL WORKS 3

CUT COSTS: LEVERAGE AMCS’ BUYING POWER 6

Association Management Company Directory 15 PUBLISHED BY ASAE: THE CENTER FOR ASSOCIATION LEADERSHIP AD Template.indd 1 6/5/15 3:23 PM ASAE President and CEO ™ John H. Graham IV, CAE President, ASAE Foundation and Executive Vice President, ASAE Susan Robertson, CAE SUPPLEMENT 7-8/2018 Chief Marketing and Communications Officer Robb Lee

Vice President/Editor-in-Chief Julie Shoop 3 [email protected] Editorial Director AMCs Solve Samantha Whitehorne [email protected] Staffing Woes Senior Editor Tim Ebner A tight job market has made it [email protected] difficult for associations to fill Newsletters & Supplements Editor 3 positions and retain employ- Maria Mihalik [email protected] ees. The AMC model offers a Web Content Editor reliable alternative. Ashwin Jagannathan [email protected] BY CHRISTINE UMBRELL

Supplement Design and Production Ana Maria Rivera-Pramuk [email protected] 6 Senior Vice President and Publisher Karl Ely, CAE AMCs Solve [email protected] Advertising Operations Director Cost Challenges Kathy Censky [email protected] AMCs help associations keep Advertising Operations Advertising Operations their overhead down by pro- Manager Coordinator Terra Berthau Grazia Mieren viding cost-effective solutions [email protected] [email protected] to their challenges. ACCOUNT MANAGERS 6 BY EMILY BRATCHER Ruth Evetts Sandi Jacobs Florida and Georgia; Caribbean West and Southwest; and Latin America Hospitality Canada Hospitality 321-783-9501; fax: 321-783-6044 866-425-5230; fax: 775-254-1279 10 [email protected] [email protected] Susan Murphy Wayne Wichmann AMCs Solve Northeast Hospitality; Midwest and Southeast 2 International Hospitality; Hospitality; Business Products Global Association Management & Services Companies and Insurance & 757-565-1048; fax: 757-564-9635 From Where I Sit Expansion Financial Services [email protected] More Associations Turn to AMCs to Solve 215-862-9815; fax: 215-862-9816 Problems Puzzles [email protected] Patrick Wilson BY JANE A. SVINICKI, CAE Technology [email protected] Want to expand your associa- 202-768-7265 14 tion’s horizons? An AMC can CEO to CEO help your organization navi- ASSOCIATIONS NOW Essentials that will guarantee a smooth gate into unexplored territory. ASAE transition to working with an AMC. 1575 I St., NW, Washington, DC 20005-1103 BY CHRISTINE UMBRELL 888-950-ASAE; 202-626-ASAE Editorial offices: 202-326-9548 15 fax: 202-326-0998 [email protected] Association Management Advertising offices: 202-626-2889 Company Directory fax: 202-220-6488 industrypartnerrelations @asaecenter.org 15 | Comparison chart

© Copyright 2018 by ASAE. 19 | Company listings FROM WHERE I SIT MORE ASSOCIATIONS TURN TO AMCS TO SOLVE PROBLEMS BY JANE A. SVINICKI, CAE

IN MAY, I WAS HONORED TO RECEIVE the Trailblazer Award from the state of Wisconsin for being a long-term woman business owner. Since I started my own associa- tion management company more than 30 years ago, I have worked hard to advance the concept of AMCs and dis- cuss how we can provide a significant advantage to associations by offering expertise, experienced staff, and con- nections to resources and cost savings. Now more than ever before, I believe AMCs are problem solvers for the association community. And our influence continues to grow, shown by the 400-plus AMCs and more than 3,000 AMC staff members who make up roughly 8 percent of ASAE’s membership. Let’s consider some examples of how AMCs can serve as problem solvers. First, AMCs are global problem solvers because we are already in the markets your association may want to expand into. It is much less risky to partner with an AMC that not only has an office in that country but also prior NOW MORE THAN EVER experience and knowledge of existing laws and regulations. AMCs also solve staffing problems BEFORE, I BELIEVE AMCS because we can add or subtract staff as needed for your various projects to ARE PROBLEM SOLVERS ensure you meet your goals. In addi- tion, we offer our employees a wider FOR THE ASSOCIATION range of experiences, since they work with multiple clients on multiple types of projects. That means the staff who COMMUNITY. will work on your association’s proj- ects will have deeper knowledge and experience in many areas. For budget-conscious associations, AMCs can help with cost savings. We service or product, an AMC may be munication, and a willingness from aggregate all our client business under able to connect you with another client both an AMC and an association to try one umbrella and often bring repeat who has already done it. That could something new. As you consider your business to vendors, hotels, and service mean cost savings for you if you don’t association’s most pressing problems, providers, and they understand the have to develop the product or service think about how working with an value of that. As a result, we receive internally. AMC can help you solve them. reduced rates that will help you stay On the following pages, you will within your budget and achieve the see that AMCs solve problems for asso- Jane A. Svinicki, CAE, is president revenue margins you need. ciations by establishing trust with our and owner of Svinicki Association We also make it easy for you to clients and having an ongoing dialogue Management, Inc., in Milwaukee and collaborate and partner with other about options. You will also learn that vice chair of ASAE’s 2017-2018 AMC associations and vendors. For example, the most valuable relationships are Section Council. Email: jane@svinicki. if you’re looking to launch a new those with transparency, effective com- com 2|ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 AMCS SOLVE STAFFING WOES

A tight job market has made it difficult for associations to fill positions and retain employees. The AMC model offers a reliable alternative. BY CHRISTINE UMBRELL INCREASED FLEXIBILITY Compared to traditional association models, AMCs offer more flexibility. “We’re able to adjust resources and find shared opportunities with other clients, which can allow an association to scale up,” Bruner says. Specifically, transitioning some or all staff responsibilities from a stand- alone association to an AMC can pre- vent downtime when staff members leave. Alternatively, AMCs can easily absorb expanding workloads, without THE U.S. WORKFORCE relying on assignment of full-time personnel. IS BECOMING EVER Bruner points to the example of an association with special interest MORE TRANSITIONAL. groups that typically meet once a year—until interest in the SIG pro- Low unemployment rates and the rise of the gig gram surges, triggering more frequent economy, combined with new generations of workers and larger meetings. Staff can be over- whelmed by the additional meeting- who seek opportunities for advancement at a faster planning responsibilities, but at an rate than previous generations, have led to reduced AMC, “we can add half of a meeting planner to manage the growth,” she employee retention and difficulty in filling posi- says. tions at traditional workplaces—such as standalone “It’s all about resource allocation,” says Karen Kramer, SPHR, execu- associations. tive director of human resources for In this uncertain employment environment, AMCs Association Management Center. offer an alternative that provides continuity of ser- When short-term projects arise, or when a staff member suddenly takes vice and the benefits of shared resources, as well as unplanned leave, “we can generally subject matter expertise in all areas of association manage them without bringing in more staff.” management. “AMCs were founded on the idea of solving staff- ADAPTABLE ing issues at associations,” says Trudie Bruner, CAE, INNOVATION president and COO at Fernley & Fernley. “The model is In addition to flexibility, AMCs can well suited to helping organizations become more fluid” offer appropriately trained person- nel for new programs. As associations during times of transition, which occurs with increasing move to experiment with innova- frequency given the challenging hiring climate. tive benefits and services, AMCs are uniquely suited to aid in these efforts, with less initial investment than might be required at standalones. Innovation “can be intimidating, but working with an AMC, it’s easier” to try something new, says Bruner. An AMC’s responsibilities can be expanded without hiring dedicated staff, and resources can be scaled according to the success of new programs. Partnering with an AMC can conserve resources when implement- ing new programs as well as during crunch times, says Emily Bardach, a director at Interel Group. Bardach

4|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 STRATEGIC TRANSITIONING Once an association decides to move some or all of its staff responsibilities to an AMC, honesty and transparency are key to a smooth transition. Bruner recalls one instance where the board of a small-staff association decided to hire her AMC upon learning its execu- tive director was leaving. Fernley & AMCS WERE Fernley began the transition a year before the executive director retired, working department-by-department FOUNDED ON THE to ensure a full transfer of knowledge about processes and procedures. In another case, Bruner worked to onboard a standalone association that IDEA OF SOLVING had only a full-time executive director, plus several part-time employees and “ consultants. “The previous structure STAFFING ISSUES was a bit dispersed, and we were able to consolidate it all into a single man- agement solution,” she says. Involving board members in deci- AT ASSOCIATIONS. sion making and alleviating their concerns is important during these —TRUDIE BRUNER, CAE, transitions. “The board may have been working with a standalone staff FERNLEY & FERNLEY for a very long time, so AMCs need to establish trust—and help those board members understand that AMC staff also are passionate about the success of associations,” says Bruner. Bardach agrees that trust needs to be established during staff transitions, adding that relationship building is the key to alleviating fears and ensur- serves as the executive director of client organization Women in Government ing boards that the association will Relations, which she helped transition from a standalone to an AMC-led orga- be run according to plan. She encour- nization several years ago. ages one-on-one meetings with board Three dedicated AMC staff are permanently assigned to WGR, but Interel members at the beginning of their has additional staff available with specific expertise in finance, meetings, and ” terms. That way, if a problem arises, government relations who can engage when projects or events come up. “You the foundation of the relationship is don’t have to adjust your staff—and no one’s sitting around part of the year,” already established. says Bardach. Ultimately, working with an AMC AMCs typically employ individuals with targeted experience in specific means board members can allocate areas of association management, and their expertise can be divided among more of their time to the big picture— several client organizations, which means associations benefit from the exper- and less time to the details of staff tise of highly skilled subject matter experts. transitions. “At a standalone organization, you may need someone in a specific area— “It’s all about flexibility and shared such as meeting planning, financial services, or creative media services—for resources, and bringing economies of only 30 percent of the time,” says Kramer. “An association may hire someone scale to associations,” says Kramer. with that [qualification] who handles that responsibility part of the time” and These features can serve as the perfect then assign that individual other tasks “that aren’t really related to their area of solution to an association facing expertise.” At an AMC, on the other hand, “we have skilled professionals in all staffing challenges—and an attrac- facets” who are assigned to handle association tasks, “and we can flex to meet tive alternative in today’s tight labor the organization’s needs.” market. What’s more, AMC employees assigned to a given association can turn to their AMC coworkers to problem-solve when issues arise, says Bardach. Christine Umbrell is a freelance “At Interel, there are 18 executive directors. We will sit together and discuss writer based in Herndon, Virginia. challenges. We have monthly client leader meetings and encourage our staff to Email: [email protected] participate in and run hot-topic quality circles,” she says.

ASSOCIATIONS NOW SUPPLEMENT 7-8/2017|5 6|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 AMCS SOLVE COST CHALLENGES

AMCs help associations keep their overhead down by providing cost-effective solutions to their challenges. BY EMILY BRATCHER he Society for Immunotherapy of Cancer was in trouble in 2007. AGGREGATE A new cancer immunotherapy was PURCHASING POWER awaiting approval, and SITC was in “In association management, I always say [AMCs] do antici- a holding pattern until the FDA gave patory management,” Withington says. “We tend to see the green light. At the same time, trends happening faster because we see what’s happening Executive Director, Inc.—the AMC with our other clients.” But seeing the trends is one thing. Being able to act on managing the association at the time— them in a meaningful way is another. For example, EDI was watching as its other small- to leveraged its relationships with vendors to help SITC stay medium-sized clients experienced 10 afloat. AMCs’ aggregate buying power is one of the main to 20 percent drops in their meeting ways they help their clients save money—in meetings and attendance. beyond. T EDI anticipated more drastic AMCs often work with a handful of IT service provid- ers, says Michele Jerome, CAE, senior VP of operations at attendance drops at SITC’s Novem- MCI Group, and they’re able to bring those companies bulk ber 2008 annual meeting. “They did business. “There’s a lot of groups that will give AMC pric- not have a lot of money in reserves, ing models out there,” Jerome says. “So, an AMC can often so they wouldn’t be able to absorb a bring [associations] a baseline discounted cost for services really significant hit and still survive,” they’re already paying for.” One of MCI Group’s clients, for instance, was paying a lot says EDI VP Tara Withington, CAE. of money to push out press releases that were getting few Leaning on its relationships with press hits. MCI Group negotiated a discounted rate with a vendors, including the conference different provider, so now the client is pushing out its press hotel, EDI cut back on hotel space, releases at a much lower price point. as well as food and beverage and Withington adds that because of that aggregate buying audiovisual costs. It even decided to power, AMCs also have additional leverage in their vendor negotiations. deploy its staff members who were “So, for example, when you contract with a hotel prop- working for the struggling association erty five years in advance, you can’t anticipate external elsewhere to further defray costs. “We forces that might impact your meeting,” she says. “AMCs intensified our grassroots efforts to tend to have a little bit more leverage to renegotiate and drive meeting attendance, and we got look for other solutions to mitigate any potential damages when unexpected changes arise because of the aggregate really creative in our packaging of dis- business power and sound reputation that we have in the counts for registration and member- field.” ship fees,” she says. Then, on September 15, 2008, more bad news: The stock market collapsed, which contributed to a 68 “IN ASSOCIATION percent drop in attendance at SITC’s November meeting. However, thanks to EDI’s preemptive work, the associa- MANAGEMENT, tion didn’t have any attrition to pay. “We had enough reserves to continue on life support into 2009 in hopes the I ALWAYS SAY field and the economy would take a turn for the better,” Withington says. [AMCS] DO The economy, of course, got stron- ger, and SITC now has more than $7 million in its reserves. ANTICIPATORY This story—dramatic as it is— exemplifies the way AMCs help their association clients cut costs, save MANAGEMENT.” money, and in turn, carry out their —TARA WITHINGTON, CAE, missions. EXECUTIVE DIRECTOR, INC.

8|ASSOCIATIONS NOW SUPPLEMENT 7-8/2017 balance, in terms of the office infra- FLEXIBLE STAFFING structure that they’re paying for in AMCs also offer their clients cost savings through the flexibility of their associa- comparison to the size of the associa- tion management staff. (Read more about this in “AMCs Solve Staffing Woes” on tion,” she says. “We can help get those page 3.) “If you need expertise in meeting management, membership, and fund back in alignment.” development, in addition to an executive director, you don’t necessarily have to Some programs are important pay for four full-time employees that all have a high level of expertise,” Withing- to the association and its members ton says. “We can share staff and staffing costs across clients.” but are unaffordable. In those cases, Jerome says that associations often need just a small percentage of a skilled Withington has recommended think- staff person’s time to push a project or initiative along. For example, one of MCI ing about joining with a likeminded Group’s clients chose to launch an awards program at its annual conference. partner or coalition to share the cost MCI leveraged an expert to provide guidance on the project in just 10 hours a burden. AMCs can sometimes facili- month. tate those collaborative conversations “As the needed areas of expertise change with each group, the AMC can across clients. rotate the talents who work with that client, which allows the nonprofit to have AMCs also offer innovative ways access to various subject matter experts who are already familiar with the orga- to diversify and grow revenue streams nization because they are a client,” Jerome says. through the aggregate experiences of their association clients. “We don’t just look for cost savings; we also look EXPERIENCE IN ANALYSIS for additional revenue streams,” With- Because AMCs have numerous association clients, they have a lot of experience ington says. in analyzing associations’ business operations and creating cost-cutting strate- gies. In general, both EDI and MCI Group recommend that associations do an Emily Bratcher is a contributing analysis of their expenses to determine which are integral to the mission and writer for Associations Now. Email: membership and which can be reduced or eliminated. [email protected] For example, Jerome says associations can sometimes get stuck in a long- term lease or in an office building that’s taking up the majority of their dollars, even though they’ve reduced headcount over the years. “And they’re now out of

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ASSOCIATIONS NOW SUPPLEMENT 7-8/2017|9

WJ WEISER ASAE GUIDE JUNE 2017.indd 1 6/2/17 10:11 AM AMCS SOLVE GLOBAL EXPANSION PUZZLES Want to expand your association’s horizons? An AMC can help your organization navigate into unexplored territory. BY CHRISTINE UMBRELL

10|ASSOCIATIONS NOW SUPPLEMENT 7-8/2018

SOLVE EXPANSION PUZZLES

ASSOCIATIONS NOW SUPPLEMENT 7-8/2018|11 We are living in an interconnected world, with fewer barriers across borders and new opportunities to interact with people of different cultures. Because of this, many associations consider expansion into other countries. “There’s an increasingly global mindset, and boundaries seem less fixed,” says Bob Lewis, managing partner at Interel, an AMC with an international headquar- ters in Brussels and branches throughout the world. But before an association decides to proceed with international expansion, it’s important to analyze the risk and rewards of doing so. And during that analysis, associations may realize that working with an AMC in its international efforts may prove less risky than other options.

CHOOSING THE RIGHT STRATEGY There are two paths to partnering with an AMC in global expansion. An associa- tion that is already managed by an AMC may simply expand the scope of work to include the international arena. Alternatively, a standalone association can contract with an AMC just for its overseas initiatives. Either way, an AMC can assist with the transition. “One of the ways an AMC is advantageous is that we represent more than one international client,” says JoAnn Taie, owner of Global Management Partners. “It’s easier and quicker to implement a program when a template has already been developed. These templates become shared resources that can be beneficial to an association seeking to expand its global footprint.” At Taie’s AMC, for example, many of its 13 clients have international mem- bership and programming, so associations can benefit from the lessons learned by other groups that have already gone global. “We’re often able to drive new initiatives on a quicker timeline than freestanding organizations because we have already conducted research for a similar project that resulted in successful expansion into a specific geographic area,” she says. Steven M. Worth, owner of M Worth Consulting LLC, cites three more reasons why partnering with an AMC may be advantageous: First, AMCs are typi- cally familiar with the labor laws in the countries of expansion. Second, AMCs usually have knowledge of customs and trends in the local market, which is essential when trying to recruit new members and forge partnerships. And third, AMCs can help with incorporation in the various countries, which can reduce overall legal expenses. EXPANDING YOUR FOOTPRINT Even associations that are not seeking to increase membership but instead are aiming to raise their profiles in foreign markets can benefit from AMC guidance. Lewis recently assisted in this type of expansion when Chicago-based IT gover- nance association ISACA sought to become a key stakeholder in global discus- sions on cybersecurity and risk management. “We started with a strategy session to determine what ISACA wanted to achieve” with the expansion, says Lewis, ultimately identifying Brussels, the United Kingdom, and India as areas of interest. Interel, which has employees in each of those locations, created messaging and designed programming for both public- and private-sector stakeholders. Taie helped the Organization for Human Brain Mapping create regional chap- ters in response to a request from a Latin American brain-mapping community that was having challenges with securing funds at a local level. “They [asked us] for an endorsement, as the support of an international society was important to securing support from their region,” says Taie, who serves as OHBM’s executive director. “We recognized that this is the case for many geographic regions and came up with the idea of formalizing a structure for chapters within the society.” OHBM decided to go the “federated route” in its expansion—the chapters are their own individual organizations, but a memorandum of understanding allows

12|ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 them to use OHBM’s name and logo specializes in credentialing, recalls “That means a significant increase and have a web presence to promote assisting another AMC in develop- in impact, engagement, and net rev- upcoming local activities. Both OHBM ing a board certification program for enue for this association, compared and the chapters benefit from their one of its clients, a European medical to the potential if they had restricted alliance: OHBM provides support specialty society. their program’s scope to Europe only,” materials and invites chapter rep- At the outset, the association had he says. resentatives to OHBM meetings. In envisioned a credentialing program return, the chapters “develop educa- that covered only the scope of practice TALLYING tion that we can send back to the within Europe. However, after reach- THE EXPENSES greater community—for example, we ing out to practitioners around the Growing membership and raising an can take the education [one chapter world during the research process, association’s profile are compelling is] developing in Spanish and make it Rozsa and his staff discovered there reasons to go global, but as with most available to [other] Spanish-speaking was interest in and a need for the other services, it requires an invest- countries,” Taie says. program elsewhere. ment. Luckily, AMCs provide a num- Associations looking to globally As a result, Metacred helped ber of options for their clients. expand their credentialing programs develop a certification program where For associations already work- also may benefit from the expertise 33 percent of the current applicants ing with AMCs, the companies “are offered by AMCs. J. David Rozsa, ACA, are from outside of the European usually willing and flexible enough CAE, CEO of Metacred, an AMC that Union. to expand their scope of services to include international engagement,” says Taie. If a U.S.-based organiza- tion seeks to explore expansion into another region, depending on the level of engagement required, the AMC might draw up a separate time-based contract to cover those services, she explains. “ONE OF THE For associations that partner with an AMC solely for international expansion, Worth suggests choos- WAYS AN AMC IS ing an AMC not on cost alone, but on a true assessment of the company’s experience and capabilities. Then, “sit down with the team to work out ADVANTAGEOUS a business plan, goals, and expected return on investment,” he says. At Interel, “we can walk the asso- ciation through the options available IS THAT WE to them in each country, then write up a report and set of recommendations,” says Lewis. And once an association decides to move into the operational REPRESENT phase, the AMC can develop another time-limited contract. Finally, if the association wants the AMC to manage the international MORE THAN ONE operations once the expansion phase is complete, an addendum to the origi- nal contract could be added to cover additional services associated with INTERNATIONAL overseas operations, says Lewis. In today’s increasingly digital and interconnected landscape, interna- tional expansion makes sense for CLIENT.” many—but not all—associations. AMCs can provide a smart solution for associations without experience in —JOANN TAIE, GLOBAL international waters. Christine Umbrell is a freelance writer based in Herndon, Virginia. MANAGEMENT PARTNERS Email: [email protected] ASSOCIATIONS NOW SUPPLEMENT 7-8/2018|13 CEO What is essential for an association to have a to smooth transition to working with an AMC? CEO

BILL DROHAN RUTH ABRAHAMSON PRESIDENT CEO VIRTUAL, INC. BASE CONSULTING AND MANAGEMENT, INC. RESTON, VIRGINIA TORONTO A smooth transition depends on the transfer of financial Smooth transitions start with transparent communication. data and logistical details and on cultural understanding. The more information the better, including detailed transi- Make time in the transition process for key staff to get to tion lists with agreed-upon timelines and formats for trans- know board members. In addition, be patient with each fer of materials, an annual calendar, an explicit contract other. The best AMC staff will take time to understand the containing objectives and measures for success, and both policies, procedures, and the practices of a new client; and internal and external news releases. Setting successors up the most astute clients will take time to understand the for success reflects well on us all. AMC’s methodology.

GREGORY BROOKS BETH ARMSTRONG, CAE EXECUTIVE DIRECTOR AND PRESIDENT PRESIDENT AMC SOURCE ASSOCIATION AND SOCIETY MANAGEMENT INTERNATIONAL FORT LAUDERDALE, FLORIDA FALLS CHURCH, VIRGINIA

To ensure continuity, it is critical the board, current man- A written plan and a responsible transition leader are es- agement, and new management form a successful partner- sential to ensure a smooth transition to a new AMC. The ship. This includes developing a plan, goals, timelines, and plan must be realistic, recognizing that a transition cannot resources necessary to transfer knowledge and property be completed in just a few weeks. Because of that, an asso- to new management. A standardized checklist and inven- ciation should be prepared to fund the overlap of manage- tory is extremely helpful. A transition can be very stressful. ment services by the former and the new firm for several Practice kindness and patience with yourself and others months to optimize collaboration. throughout the entire process. ILLUSTRATIONS BY MONICA HELLSTR Ö M

14|ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 Association Management Company Directory HEADQUARTERS LOCATION LOCATION HEADQUARTERS OR COUNTRY) (STATE EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING PUBLICATIONS RELATIONS PUBLIC TECHNOLOGY

(C) MANAGEMENT, INC. MD 45 20 1976 • • • • • • • • • UNITED AE RESOURCE GROUP 2009 STATES • • • • • • • • • • • • ALTA MANAGEMENT PA 11 9 2007 SERVICES, INC. • • • • • • • • • • • • • • • AMC SOURCE FL 12 8 2001 • • • • • • • • • • • • • • • • • • AMPED ASSOCIATION WI 20 10 2008 MANAGEMENT • • • • • • • • • • • • • • • AMR MANAGEMENT SERVICES KY 83 26 1997 • • • • • • • • • • • • • • • • • ANTHONY J. JANNETTI, INC. NJ 80 12 1972 • • • • • • • • • • • • • ASCENT MANAGEMENT, LLC VA 6 6 2002 • • • • • • • • • • • • • • • • • • ASSOCIATION & SOCIETY MANAGEMENT VA 35 10 1982 INTERNATIONAL, INC. • • • • • • • • • • • • • • • • • ASSOCIATION ACUMEN, LLC WI 17 9 2006 • • • • • • • • • • • • • • • • • THE ASSOCIATION MS 2 2 1991 ADVANTAGE, LLC • • • • • • • • • • • • • ASSOCIATION NJ 19 5 1992 ASSOCIATES, INC. • • • • • • • • • • • • • • • • ASSOCIATION DEVELOPMENT NY 23 19 1996 GROUP, INC. • • • • • • • • • • • • • • • • ASSOCIATION DEVELOPMENT MN 8 7 1997 SERVICES, INC. • • • • • • • • • • • • • • • • • • ASSOCIATION NJ 165 30 1978 HEADQUARTERS, INC. • • • • • • • • • • • • • • • • • • ASSOCIATION INNOVATION VA 48 7 1999 AND MANAGEMENT, INC. • • • • • • • • • • • • ASSOCIATION MANAGEMENT IL 210 32 1974 CENTER • • • • • • • • • • • • • • • • ASSOCIATION MANAGEMENT MI 15 11 1991 RESOURCES (AMR) • • • • • • • • ASSOCIATION IA 8 9 1976 MANAGEMENT, LTD. (AML) • • • • • • • • • • • • • • • • • ASSOCIATION SERVICES GA 30 17 1996 GROUP • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

ASSOCIATIONS NOW SUPPLEMENT 7-8/2018|15 HEADQUARTERS LOCATION LOCATION HEADQUARTERS OR COUNTRY) (STATE EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING PUBLICATIONS RELATIONS PUBLIC TECHNOLOGY

ASSOCIATIONS KY 145 11 1974 INTERNATIONAL • • • • • • • • • • • • • • • • BASE CONSULTING CANADA 14 10 1988 AND MANAGEMENT, INC. • • • • • • • • • • • • • • • • • BOSTROM IL 50 16 1935 • • • • • • • • • • • • • • • • BOWER MANAGEMENT NJ 4 9 2009 SERVICES, LLC • • • • • • • • • • • • • • CAPITOL HILL MANAGEMENT NY 50 48 1981 SERVICES, INC. • • • • • • • • • • • • • • • CAPTURE MARKETING IA 8 7 2009 • • • • • • • • • • • • • • CLEMONS & ASSOCIATES, INC. MD 14 12 1977 • • • • • • • • • • • • • • • • • •

CM SERVICES, INC. THE ASSOCIATION IL 25 20 1977 PARTNERSHIP COMPANY • • • • • • • • • • • • • • • •

CUSTOM MANAGEMENT VA 14 6 2000 GROUP • • • • • • • • • • • • • • • • DIVERSIFIED MANAGEMENT IA 18 12 1995 SERVICES • • • • • • • • • • • • • • DOLCI MANAGEMENT NY 12 5 1978 SERVICES, INC. • • • • • • • • • • • • • • • • • ELEVANTA GA 22 6 1988 • • • • • • • • • • • • • • ESSENTIENT ASSOCIATION CANADA 6 3 2005 MANAGEMENT & EVENTS • • • • • • • • • • • • EWALD CONSULTING MN 91 42 1982 • • • • • • • • • • • • • • • • • • EXECUTIVE DIRECTOR, INC. WI 230 30 1962 • • • • • • • • • • • • FERNLEY & FERNLEY, INC. PA 50 17 1886 • • • • • • • • • • • • • • • • FSB CORE STRATEGIES CA 10 6 2012 • • • • • • • • • • • • GRAU & ASSOCIATES, LLC PA 5 6 2013 • • • • • • • • • • • • • • • THE HARRINGTON COMPANY MN 30 20 1977 • • • • • • • • • • • • • • • • • HOLLANDPARLETTE CA 25 23 1985 • • • • • • • • • • • • • • • • • • IMN SOLUTIONS VA 25 140 1982 • • • • • • • • • • • • • • • • • • IMPACT SERVICES WI 8 11 2006 • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

16|ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 HEADQUARTERS LOCATION LOCATION HEADQUARTERS OR COUNTRY) (STATE EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING PUBLICATIONS RELATIONS PUBLIC TECHNOLOGY

INTERACTIVE CO 8 10 1974 MANAGEMENT, INC. • • • • • • • • • • • • • • • • • INTEREL DC 215 27 1983 • • • • • • • • • • • • • • • • • • • J&M BUSINESS SOLUTIONS OH 5 8 1993 • • • • • • • • • • • • • • • UNITED KELLEN 350+ 100+ 1964 STATES • • • • • • • • • • • • • • • MAINSPRING ASSOCIATION CT 3 3 2017 MANAGEMENT, LLC • • • • • • • • • • • • MANAGEMENT OH 5 6 1984 EXCELLENCE, INC. • • • • • • • • • • • • MANAGEMENT SOLUTIONS MD 23 14 1993 PLUS, INC. • • • • • • • • • • • • • • • • • • MCBRIDE & ASSOCIATES, INC. NE 5 6 1983 • • • • • • • • • • • • USA/ MCI GROUP 2300 130 1987 SWITZERLAND • • • • • • • • • • • • • • • • • • MCKENNA MANAGEMENT, INC. MA 14 23 2003 • • • • • • • • • • • • • • • • MEETING EXPECTATIONS GA 114 17 1992 • • • • • • • • • • • • • • • • METACRED—WHERE THE BEST UNITED 35 16 2007 CREDENTIALS GROW STATES • • • • • • • • • • • • • • • • • • MULTISERVICE MANAGEMENT PA 12 10 1962 COMPANY • • • • • • • • • • • • • • NON-PROFIT HELP VA 4 4 1994 • • • • • • • • • • • • • OAK RIDGE ASSOCIATION TN 5 5 1990 MANAGEMENT COMPANY • • • • • • • • • • • P & N ASSOCIATION LA 9 15 1991 MANAGEMENT • • • • • • • • • • • • • • • PAI MANAGEMENT MD 12 6 1984 CORPORATION • • • • • • • • • • PARAGON EVENTS | FL 30 35 1989 ASSOCIATION MANAGEMENT • • • • • • • • • • • • PARTNERS IN ASSOCIATION FL 40 21 1998 MANAGEMENT • • • • • • • • • • • • • • PROFESSIONAL MANAGEMENT NJ 19 8 1984 ASSOCIATES, LLC • • • • • • • • • • • • • • PRRI MA 31 34 1946 • • • • • • • • • • • • RAYBOURN GROUP IN 25 1988 INTERNATIONAL • • • • • • • • • • • • • • • • • • • UNITED THE REES GROUP, INC. 23 19 1983 STATES • • • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

ASSOCIATIONS NOW SUPPLEMENT 7-8/2018|17 HEADQUARTERS LOCATION LOCATION HEADQUARTERS OR COUNTRY) (STATE EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING PUBLICATIONS RELATIONS PUBLIC TECHNOLOGY

UNITED SCIENTIFIC SOCIETIES 50 6 1970 STATES • • • • • • • • • • • • SENTERGROUP, INC. IL 21 12 2002 • • • • • • • • • • • • • • • • SMITH MOORE & ASSOCIATES CA 19 17 2006 • • • • • • • • • • • • • • • SMITHBUCKLIN IL 700 90 1949 • • • • • • • • • • • • • • • • • • • STATUS PLUS, LLC NETHERLANDS 17 8 1992 • • • • • • • • • • • STRINGFELLOW MANAGEMENT MD 34 24 2012 GROUP, INC. • • • • • • • • • • • • • TALLEY MANAGEMENT NJ 35 20 1987 GROUP, INC. • • • • • • • • • • • • • • • • THOMAS ASSOCIATES, INC. OH 26 22 1913 • • • • • • • • • • • • • • • • THOMPSON MANAGEMENT MD 16 10 1993 ASSOCIATES, LLC (TMA) • • • • • • • • • • • • • • • TOTAL MANAGEMENT NJ 4 6 2000 SOLUTIONS, INC. • • • • • • • • • • • • • • • TVD ASSOCIATES NJ 5 6 2014 • • • • • • • • • • • • • • • UNITED VERTO SOLUTIONS 35 7 2010 STATES • • • • • • • • • • • VIRTUAL, INC. MA 210 90 1999 • • • • • • • • • • • • WJ WEISER & ASSOCIATES, INC. IL 48 58 1988 • • • • • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

18|ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 ASSOCIATION MANAGEMENT COMPANY LISTINGS ALL LISTINGS IN THIS DIRECTORY ARE PAID, WITH INFORMATION PROVIDED BY EACH COMPANY.

(C) MANAGEMENT, INC. AE RESOURCE GROUP ALTA MANAGEMENT 1801 RESEARCH BLVD., #400 P.O. BOX 153123 SERVICES, INC. ROCKVILLE, MD 20850 SAN DIEGO, CA 92195 1617 JOHN F. KENNEDY BLVD., #810 LOIS UTTERBACK, VICE PRESIDENT ELLEN ERNST, PRINCIPAL PHILADELPHIA, PA 19103 301-984-1242; FAX: 301-770-1949 858-837-0124 ED GROSE, PRESIDENT & CEO [email protected] [email protected] 215-557-0777; FAX: 215-557-1970 WWW.C-MANAGEMENTINC.COM WWW.AERESOURCEGROUP.COM [email protected] At (c) Management, Inc., (CMI) our mission is to OTHER LOCATIONS: CALIFORNIA WWW.ALTAMSI.COM provide trusted and dynamic management services AE Resource Group can help your organization OTHER LOCATIONS: NEW JERSEY for associations, foundations, and nonprofits in grow, run smoothly, and serve the interests of your Alta Management Services, Inc., is an associa- the healthcare field. CMI offers a unique approach, members and constituents. We provide outstand- tion management firm that provides full-service matching strong logistical-, financial-, strategic-, ing service and have broad experience in associa- management to nonprofit trade associations. We and meeting-support capabilities with experienced tion management. We are your true partner in suc- have been in the association management busi- legislative and fundraising expertise. cess and can help you reach your goals and achieve ness since 1996 and have a reputation for increas- INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- your mission. ing profitability in associations through increased GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- ALL INDUSTRIES AND INTERESTS CONSIDERED membership and participation in association pro- NURSING, HEALTHCARE-PHARMACEUTICS. grams and conferences. AMC INSTITUTE ACCREDITED AMC INDUSTRIES SERVED: ACCOMMODATION & FOOD SERVICES, ACCOUNTING, ARTS & CULTURE, BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS- MANAGEMENT, BUSINESS-MARKETING, CHAMBERS OF COMMERCE, CONSTRUCTION, ECONOMIC DEVELOPMENT, EMPLOYMENT, FINANCE, GOVERNMENT & PUBLIC ADMINISTRATION, REAL ESTATE & HOUSING, SPORTS & RECREATION, TOURISM, TOURISM-CHAMBERS OF COMMERCE. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED

ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 |19 AMC SOURCE MANAGEMENT, MINORITY-BASED & ADVOCACY ANTHONY J. JANNETTI, INC. ORGANIZATIONS, PHILANTHROPY & HUMANITARIANISM, 2598 E. SUNRISE BLVD., #2104 EAST HOLLY AVE., BOX #56 PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, FORT LAUDERDALE, FL 33304 PITMAN, NJ 08071 SPORTS & RECREATION, TECHNOLOGY. GREGORY BROOKS, EXECUTIVE DIRECTOR/PRESIDENT JANET D’ALESANDRO, DIRECTOR, PR ALL INDUSTRIES AND INTERESTS CONSIDERED DEBRA NOLAN, IOM, CAE, CEO AND EXECUTIVE 856-256-2300; FAX: 856-589-7463 DIRECTOR AMPED ASSOCIATION [email protected] 800-440-4066; FAX: 800-837-7321 MANAGEMENT WWW.AJJ.COM [email protected] Serving specialty nursing associations and the 22 NORTH CARROLL ST., #300 WWW.AMCSOURCE.COM healthcare industry, AJJ partners with clients to MADISON, WI 53703 AMC Source advances the mission of trade associa- help advance their mission, maximize resources, LYNDA PATTERSON, PRESIDENT AND OWNER tions and professional societies through leadership, and achieve sustained success. AJJ offers full and 608-251-5940; FAX: 608-251-5941 strategy, and collaboration. We help organizations partial association management services, including [email protected] identify priorities, achieve goals, and ensure vol- day-to-day administration, conference manage- WWW.MANAGEASSOCIATIONS.COM unteer leaders are strategically working together ment, corporate sponsorship, advertising and OTHER LOCATIONS: WASHINGTON, DC; COLORADO to support relevancy, membership growth, and a exhibit management, education, certification, lead- AMPED focuses on management and operations healthy budget while continuously evaluating mem- ership development, membership development, so your volunteer leaders are free to lead. Whether ber needs and identifying future trends. communications, digital marketing, and publishing. you need full or partial association management INDUSTRIES SERVED: ACCOUNTING, BUSINESS, INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- services, we offer a high-energy, creative, and BUSINESS-HUMAN RESOURCES, BUSINESS- GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- transparent approach. We work in partnership with MANAGEMENT, BUSINESS-MARKETING, BUSINESS- NURSING. associations toward shared strategic vision. Take SALES, COMMUNICATIONS & ENTERTAINMENT, AMC INSTITUTE ACCREDITED AMC your association to the next level with AMPED! EDUCATION, EDUCATION-ALUMNI, EDUCATION- ALL INDUSTRIES AND INTERESTS CONSIDERED INDUSTRIES SERVED: CONSTRUCTION, ENGINEERING, COLLEGES & UNIVERSITIES, EMPLOYMENT, ENVIRONMENT & WILDLIFE, HEALTHCARE-MEDICINE, ENGINEERING, FINANCE, GOVERNMENT & PUBLIC ASCENT MANAGEMENT, LLC HEALTHCARE-PHARMACEUTICS, INSURANCE, ADMINISTRATION, HUMAN SERVICES, INFORMATION 3337 DUKE ST. MANUFACTURING, SCIENCE, SOCIETY OF ASSN. ALEXANDRIA, VA 22314 EXECUTIVES, TECHNOLOGY. PAMELA VALENZUELA, CAE, PRESIDENT AMC INSTITUTE ACCREDITED AMC 703-370-7436; FAX: 703-342-4311 ALL INDUSTRIES AND INTERESTS CONSIDERED [email protected] SEE OUR AD ON PAGE 26 WWW.ASCENT-MANAGEMENT.COM AMR MANAGEMENT Creative, cost-effective, full-service, and project- SERVICES management solutions for associations and foun- dations. Management services: leadership develop- 201 E. MAIN ST., #1405 ment, administration, and financial management. LEXINGTON, KY 40507 Communication strategies: integrated marketing/ DELAINE BENDER, VICE PRESIDENT communications utilizing traditional and social 859-514-9150; FAX: 859-514-9207 media, website development and SEO, and legisla- [email protected] tive advocacy. Revenue generation: membership WWW.AMRMS.COM recruitment and retention, education programs, OTHER LOCATIONS: WASHINGTON, DC; MISSOURI; VIRGINIA SEE YOUR DESK AGAIN! meeting and exposition management, and advertis- AMR Management Services provides professional ing and sponsorship sales. services to more than 26 local, regional, national, and If you’re like most association INDUSTRIES SERVED: ACCOMMODATION & FOOD international nonprofit trade associations and pro- SERVICES, ACCOUNTING, BUSINESS, BUSINESS-HUMAN leaders today, your priority list is fessional societies. Our services include association RESOURCES, BUSINESS-MANAGEMENT, BUSINESS- management, governance, conference and event an archive of good intentions. MARKETING, COMMUNICATIONS & ENTERTAINMENT, management, technology and financial manage- CONSTRUCTION, EDUCATION, EDUCATION-COLLEGES ment, as well as marketing and consultative services. & UNIVERSITIES, FINANCE, GOVERNMENT & PUBLIC Get your projects done. AMR is charter accredited by the AMC Institute. ADMINISTRATION, HUMAN SERVICES, INSURANCE, Contact ADG today. INDUSTRIES SERVED: CLUBS & FRATERNAL LAW, MANUFACTURING, MINORITY-BASED & ADVOCACY ORGANIZATIONS, ENGINEERING, ENVIRONMENT & ORGANIZATIONS, PHILANTHROPY & HUMANITARIANISM, WILDLIFE, GOVERNMENT & PUBLIC ADMINISTRATION, ADGcommunications.com/GetItDone PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- SPORTS & RECREATION, TOURISM, TOURISM- MEDICINE, HEALTHCARE-NURSING, PROFESSIONAL CONVENTION CENTERS, UTILITIES & ENERGY. SERVICES, PUBLIC SAFETY, SCIENCE, TECHNOLOGY, ALL INDUSTRIES AND INTERESTS CONSIDERED UTILITIES & ENERGY. AMC INSTITUTE CHARTER ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED

20|ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 ASSOCIATION & THE ASSOCIATION ASSOCIATION ASSOCIATES, INC. SOCIETY MANAGEMENT ADVANTAGE, LLC 1255 WHITEHORSE-MERCERVILLE RD., BLDG. B, #514 INTERNATIONAL, INC. 591 NORTH AVE., #3-2 TRENTON, NJ 08619 201 PARK WASHINGTON CT. WAKEFIELD, MA 01880 DEBBIE HART, PRESIDENT FALLS CHURCH, VA 22046 SHERRI L. OKEN, CAE, PRINCIPAL 609-890-9207; FAX: 609-581-8244 ELIZABETH ARMSTRONG, CAE, PRESIDENT 781-245-6485; FAX: 781-245-6487 [email protected] 703-533-0251; FAX: 703-241-5603 [email protected] WWW.HQ4U.COM [email protected] WWW.THEASSOCIATIONADVANTAGE.NET Association Associates, Inc., was established WWW.ASMII.COM The Association Advantage guides volunteer lead- in 1992 with the mission to provide outstanding ASMI, an accredited association management com- ers so that they may achieve their strategic goals. management services to trade and professional pany, delivers full-service association management We offer assessment, training, and support in areas nonprofit organizations. Our team empowers your services to organizations seeking personalized, such as strategic planning, programs & events, volunteers to lead your association to its highest professional nonprofit expertise. Trade associa- good governance, communications, membership, potential. Our clients know us as “The Partner That tions, professional societies, and advocacy groups and volunteer management. Our quality, cost-effec- Leads.” Incorporated in New Jersey, AAI is head- receive administrative services, management, and tive, and customized services are designed to meet quartered in a suburb of Trenton, easily accessible counsel so that elected leaders and members can your specific organizational needs. to major highways and airports. focus on policy and special interest areas. ASMI INDUSTRIES SERVED: AUTOMOTIVE, BUSINESS, INDUSTRIES SERVED: AGRICULTURE, FARMING & earns high levels of customer satisfaction among BUSINESS-SALES, HEALTHCARE, HEALTHCARE- FORESTRY, BUSINESS-HUMAN RESOURCES, BUSINESS- its clients. PHARMACEUTICS, MANUFACTURING, RETAIL & MARKETING, EDUCATION, EMPLOYMENT, GOVERNMENT INDUSTRIES SERVED: EDUCATION-COLLEGES CONSUMER GOODS. & PUBLIC ADMINISTRATION, HEALTHCARE-MEDICINE, & UNIVERSITIES, GOVERNMENT & PUBLIC ALL INDUSTRIES AND INTERESTS CONSIDERED HEALTHCARE-PHARMACEUTICS, HUMAN SERVICES, ADMINISTRATION, MANUFACTURING, PUBLIC SAFETY, INFORMATION MANAGEMENT, MANUFACTURING, REAL SCIENCE. ESTATE & HOUSING, SCIENCE, TECHNOLOGY, UTILITIES AMC INSTITUTE ACCREDITED AMC & ENERGY. ALL INDUSTRIES AND INTERESTS CONSIDERED AMC INSTITUTE CHARTER ACCREDITED AMC SEE OUR AD ON THIS PAGE ALL INDUSTRIES AND INTERESTS CONSIDERED ASSOCIATION ACUMEN, LLC N83 W13410 LEON RD. MENOMONEE FALLS, WI 53051 BETSY SMITH, CPA, MST, PRESIDENT When Preparing Your 414-359-1676; FAX: 414-359-1671 Organization for the Future, [email protected] WWW.ASSOCIATIONACUMEN.COM Choose the Best Qualified Association Acumen is an accredited, award-win- ning management firm providing full-service and Staff in the Industry. project management to professional, medical, and trade organizations. Acumen’s strength is working closely with leaders to provide governance con- sulting, strategic planning, meeting management, integrated marketing, and analytic data services. Our experienced staff hold more professional certifications and recognitions With the Acumen Proven Process for Association than the staff of any other firm, including Certified Association Executives, Management, we deliver best practices that gener- Quality Association Specialists, Certified Meeting Planners, Certified Virtual Event Planners, the Social Media Business Equation Certification, ate results. Six Sigma Yellow Belt Certifications and Six Sigma Black Belt Certifications. INDUSTRIES SERVED: AUTOMOTIVE, BUSINESS, We perform the administration and management of your organization’s priorities BUSINESS-MANAGEMENT, HEALTHCARE, HEALTHCARE- to allow your elected officials to focus on policy and industry issues. GENERAL, HEALTHCARE-MEDICINE, INSURANCE, LAW, ASMI: supporting organizations since 1964. PROFESSIONAL SERVICES, SCIENCE, TRANSPORTATION & STORAGE.

AMC INSTITUTE ACCREDITED AMC 201 PARK WASHINGTON COURT ALL INDUSTRIES AND INTERESTS CONSIDERED FALLS CHURCH, VA 22046-4527 703-533-0251 • WWW.ASMII.COM

BUSINESS DEVELOPMENT | GOVERNMENT RELATIONS | INTERNATIONAL DEVELOPMENT | STRATEGIC PLANNING MEETING & EXHIBIT PROGRAMS | MARKETING | FISCAL MANAGEMENT | FUNDRAISING | CONTINUING EDUCATION MEMBERSHIP | COMMUNICATIONS & PUBLICATIONS | CONTRACT PROCUREMENT & MANAGEMENT

ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 |21 ASSOCIATION DEVELOPMENT ASSOCIATION ASSOCIATION MANAGEMENT GROUP, INC. HEADQUARTERS, INC. CENTER 136 EVERETT RD. 1120 ROUTE 73, #200 8735 W. HIGGINS RD., #300 ALBANY, NY 12205 MT. LAUREL, NJ 08054 CHICAGO, IL 60631 KATHLEEN VAN DE LOO, PRESIDENT NICK SPENCER, DIRECTOR OF SALES MARILYN JANSEN, EXECUTIVE DIRECTOR OF BUSINESS 518-465-7085; FAX: 518-427-9495 856-439-0500; FAX: 856-439-0525 DEVELOPMENT [email protected] [email protected] 847-375-4811; FAX: 847-375-6401 WWW.ADGCOMMUNICATIONS.COM WWW.AHREDCHAIR.COM [email protected] Volunteers are strapped for time. Staff is stretched. OTHER LOCATIONS: WASHINGTON, DC WWW.CONNECT2AMC.COM The association’s priority list is an archive of good Association Headquarters, the association man- Founded on the principles of customer inti- intentions. We’ll take it from here. For more than 20 agement company of AH, manages everything for macy and mission-driven leadership, Association years, ADG’s management, creative, events, and associations from full-service management, to proj- Management Center is passionate about and com- web solutions have powered hundreds of associa- ects in accounting and HR, to operations and board mitted to furthering our client-partners’ causes. A tions to grow in ways they never imagined. Contact management, to marketing and meetings. We trusted partner since 1974, AMC provides full-ser- ADG today. provide associations with a robust, cost-effective vice management and consulting services to lead- INDUSTRIES SERVED: AGRICULTURE, FARMING & headquarters and staff who works with volunteer ing national and international organizations, helping FORESTRY, CONSTRUCTION, EDUCATION, FINANCE, leaders to achieve their mission. them reach goals and achieve what they believe. GOVERNMENT & PUBLIC ADMINISTRATION, INDUSTRIES SERVED: BUSINESS, ENVIRONMENT & INDUSTRIES SERVED: BUSINESS, BUSINESS- HEALTHCARE-MEDICINE, HEALTHCARE- WILDLIFE, FINANCE, HEALTHCARE, HEALTHCARE- MANAGEMENT, BUSINESS-MARKETING, BUSINESS- PHARMACEUTICS, HUMAN SERVICES, INSURANCE, GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- SALES, EDUCATION-ALUMNI, HEALTHCARE, MINORITY-BASED & ADVOCACY ORGANIZATIONS, NURSING, HEALTHCARE-PHARMACEUTICS, HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL INFORMATION MANAGEMENT, INSURANCE, HEALTHCARE-NURSING, HEALTHCARE-PHARMACEUTICS, SERVICES, RELIGION, SCIENCE, TECHNOLOGY, MANUFACTURING, PROFESSIONAL SERVICES, RELIGION, INFORMATION MANAGEMENT, MANUFACTURING, TRANSPORTATION & STORAGE. RETAIL & CONSUMER GOODS, SCIENCE, TECHNOLOGY, PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, ALL INDUSTRIES AND INTERESTS CONSIDERED UTILITIES & ENERGY. RETAIL & CONSUMER GOODS, SCIENCE, TECHNOLOGY, SEE OUR AD ON PAGE 20 AMC INSTITUTE CHARTER ACCREDITED AMC TRANSPORTATION & STORAGE. ALL INDUSTRIES AND INTERESTS AMC INSTITUTE ACCREDITED AMC ASSOCIATION DEVELOPMENT CONSIDERED ALL INDUSTRIES AND INTERESTS CONSIDERED SERVICES, INC. SEE OUR AD ON PAGE 23 SEE OUR AD ON PAGE 25 2345 RICE ST., #220 SAINT PAUL, MN 55113 ASSOCIATION INNOVATION ASSOCIATION MANAGEMENT, SHERYLE HAZARD, PRESIDENT AND MANAGEMENT, INC. LTD. (AML) 651-317-8040; FAX: 651-317-8048 11190 SUNRISE VALLEY DR., #300 1255 SW PRAIRIE TRAIL PKWY. [email protected] RESTON, VA 20191 ANKENY, IA 50023 WWW.ASSOCIATIONDEVELOPMENT.COM DEBORAH O’KEEFE, PRESIDENT MOLLY LOPEZ, CAE, PRESIDENT Inspiring associations to engage, advance, and CLARISSA RUSSELL, VICE PRESIDENT 515-243-1558; FAX: 515-334-1143 succeed. Association Development Services is an 703-438-3103; FAX: 703-438-3113 [email protected] experienced, full-service association management [email protected] WWW.AML.ORG company committed to building strong partner- WWW.AIM-HQ.NET Since 1976, AML has partnered with international, ships by developing a shared strategic vision AIM specializes in building partnerships with scien- national, regional, and state associations to provide focused on achieving results. We specialize in stra- tific and health-related nonprofit organizations. solutions that unleash the potential of our clients’ tegic guidance, customized services, and outstand- AIM delivers cost-effective, proven, exceptional organizations, members, and volunteer leaders. ing, friendly customer service. Accredited by the management services that enable our clients to With AMC Institute accreditation and certified staff, AMC Institute. focus on strategies necessary to achieve their AML makes a difference. INDUSTRIES SERVED: AUTOMOTIVE, EDUCATION- goals. AIM professionals are the industry’s leaders INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, COLLEGES & UNIVERSITIES, HEALTHCARE-GENERAL, in utilizing innovation and technology to deliver FARMING & FORESTRY, BUSINESS, CHAMBERS OF HEALTHCARE-MEDICINE, LAW, PERSONAL CARE & results that exceed client expectations. AIM is 100 COMMERCE, ECONOMIC DEVELOPMENT, FINANCE, SERVICES, PROFESSIONAL SERVICES, REAL ESTATE & percent employee-owned. HEALTHCARE, HEALTHCARE-GENERAL, INSURANCE, HOUSING, SCIENCE. INDUSTRIES SERVED: EDUCATION, HEALTHCARE, LAW, MANUFACTURING, REAL ESTATE & HOUSING, AMC INSTITUTE ACCREDITED AMC HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, TRANSPORTATION & STORAGE, TOURISM-CHAMBERS OF ALL INDUSTRIES AND INTERESTS CONSIDERED HEALTHCARE-PHARMACEUTICS, HUMAN SERVICES, COMMERCE, UTILITIES & ENERGY. INFORMATION MANAGEMENT, SCIENCE, TECHNOLOGY. ALL INDUSTRIES AND INTERESTS CONSIDERED AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED

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ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 |29 NURSING, HEALTHCARE-PHARMACEUTICS, HUMAN MANAGEMENT SOLUTIONS With 60 offices in 31 countries, MCI Group provides SERVICES, INFORMATION MANAGEMENT, INSURANCE, PLUS, INC. full-service managed solutions for associations LAW, MANUFACTURING, MINORITY-BASED & ADVOCACY looking to enhance their strategic and tactical 9707 KEY WEST AVE., #100 ORGANIZATIONS, PERSONAL CARE & SERVICES, operations. For more than 30 years, we have helped ROCKVILLE, MD 20850 PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL US-based associations grow locally and globally HEIDI ZIMMERMAN, SENIOR VICE PRESIDENT, SERVICES, PUBLIC SAFETY, REAL ESTATE & HOUSING, by building communities and improving business ASSOCIATION MANAGEMENT RELIGION, RETAIL & CONSUMER GOODS, SCIENCE, capacity to deliver locally relevant membership, 301-258-9210; FAX: 301-990-9771 SOCIETY OF ASSN. EXECUTIVES, SPORTS & RECREATION, product, and service experiences. [email protected] TECHNOLOGY, TRANSPORTATION & STORAGE, TOURISM, INDUSTRIES SERVED: ACCOMMODATION & FOOD WWW.MGMTSOL.COM TOURISM-CHAMBERS OF COMMERCE, TOURISM- SERVICES, ACCOUNTING, AGRICULTURE, FARMING Management Solutions Plus, Inc., an AMCI accred- CONVENTION CENTERS, UTILITIES & ENERGY. & FORESTRY, ARTS & CULTURE, AUTOMOTIVE, ited AMC, has been providing both full-service AMC INSTITUTE CHARTER ACCREDITED AMC BUSINESS, BUSINESS-HUMAN RESOURCES, association management and project management ALL INDUSTRIES AND INTERESTS CONSIDERED BUSINESS-MANAGEMENT, BUSINESS-MARKETING, to trade associations and professional societies SEE OUR AD ON THE INSIDE FRONT COVER BUSINESS-SALES, CHAMBERS OF COMMERCE, CLUBS for over 20 years. Our expertise is translating your & FRATERNAL ORGANIZATIONS, COMMUNICATIONS board’s vision into growth for your association. MAINSPRING ASSOCIATION & ENTERTAINMENT, CONSTRUCTION, ECONOMIC Receive the expertise of a proven leader combined MANAGEMENT, LLC DEVELOPMENT, EDUCATION, EDUCATION-ALUMNI, with the attentiveness of a boutique firm. 59 RAINBOW RD. EDUCATION-COLLEGES & UNIVERSITIES, EMPLOYMENT, INDUSTRIES SERVED: AGRICULTURE, FARMING EAST GRANBY, CT 06026 ENGINEERING, ENVIRONMENT & WILDLIFE, FINANCE, & FORESTRY, BUSINESS, COMMUNICATIONS & ERICA FEARN, CAE, SR. ACCOUNT EXECUTIVE GOVERNMENT & PUBLIC ADMINISTRATION, ENTERTAINMENT, FINANCE, INSURANCE, LAW, 413-335-5288 HEALTHCARE, HEALTHCARE-DENTISTRY, HEALTHCARE- PROFESSIONAL SERVICES, PUBLIC SAFETY, SCIENCE, [email protected] GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- UTILITIES & ENERGY. 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EXECUTIVES, SPORTS & RECREATION, 402-476-3852; FAX: 402-476-6547 INDUSTRIES SERVED: AGRICULTURE, FARMING TRANSPORTATION & STORAGE, TOURISM, TOURISM- [email protected] & FORESTRY, BUSINESS, CLUBS & FRATERNAL CHAMBERS OF COMMERCE, TOURISM-CONVENTION MCBRIDEMANAGEMENT.COM ORGANIZATIONS. CENTERS, UTILITIES & ENERGY. Founded in 1983, McBride & Associates provides ALL INDUSTRIES AND INTERESTS CONSIDERED AMC INSTITUTE ACCREDITED AMC full-service association management as well as ALL INDUSTRIES AND INTERESTS CONSIDERED management of individual projects or services. MANAGEMENT SEE OUR AD ON PAGE 31 EXCELLENCE, INC. We have a proven record of helping clients grow through strategic thinking, strong support of volun- 11 W MONUMENT AVE., #510 MCKENNA MANAGEMENT, INC. teers, sound financial management, and effective DAYTON, OH 45402 4 LAN DR., #310 development and administration of membership FRAN RICKENBACH, CAE, IOM, PRESIDENT WESTFORD, MA 01886 services, meetings, and membership communica- 937-586-3700; FAX: 937-586-3699 PAM MCKENNA, M.ED., CAE, PRESIDENT tions. [email protected] 978-250-9847; FAX: 978-250-1117 INDUSTRIES SERVED: HEALTHCARE-GENERAL, WWW.MEINET.COM EMAIL: [email protected] HEALTHCARE-NURSING, PROFESSIONAL SERVICES, MEI provides full-service association, project, and WWW.MCKENNAMANAGEMENT.COM UTILITIES & ENERGY. tradeshow management. 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MICHAEL CANDELA, VICE PRESIDENT, STRATEGIC SERVICES, HEALTHCARE, LAW, MANUFACTURING, INDUSTRIES SERVED: ACCOUNTING, ARTS & GROWTH PROFESSIONAL SERVICES, TOURISM. CULTURE, BUSINESS, BUSINESS-HUMAN RESOURCES, 703-506-3260; FAX: 703-506-3266 ALL INDUSTRIES AND INTERESTS CONSIDERED BUSINESS-MANAGEMENT, BUSINESS-MARKETING, [email protected] EDUCATION, EDUCATION-ALUMNI, EDUCATION- WWW.MCI-GROUP.COM/USA

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ASSOCIATES BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS- 19 MANTUA RD. 700 R ST., #200 MARKETING, COMMUNICATIONS & ENTERTAINMENT, MT. ROYAL, NJ 08061 SACRAMENTO, CA 95811 CONSTRUCTION, ECONOMIC DEVELOPMENT, ENGINEERING, JOSEPH R. SAPP, CAE, DIRECTOR OF BUSINESS CATHERINE A. SMITH, PRESIDENT FINANCE, HEALTHCARE, HEALTHCARE-DENTISTRY, DEVELOPMENT 916-231-2131; FAX: 916-231-2141 HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, 856-423-7222; FAX: 856-423-3420 [email protected] HEALTHCARE-NURSING, INFORMATION MANAGEMENT, [email protected] WWW.SMITHMOOREASSOC.COM INSURANCE, LAW, MANUFACTURING, PERSONAL CARE WWW.TALLEY.COM We’re better than whiskers on kittens and brown & SERVICES, PROFESSIONAL SERVICES, REAL ESTATE OTHER LOCATIONS: VIRGINIA paper packages tied up with strings. We’re SMA. & HOUSING, RETAIL & CONSUMER GOODS, SCIENCE, With over 30 years of experience in the associa- We build partnerships and relationships with our TECHNOLOGY, TRANSPORTATION & STORAGE. tion management industry, TMG has more than 20 clients, not services and administration. We bring AMC INSTITUTE ACCREDITED AMC full-service association clients, providing consulting specialists in their fields to your organization so ALL INDUSTRIES AND INTERESTS CONSIDERED services to various other organizations and associa- your leaders can focus on the pursuit of its mission. SEE OUR AD ON THE BACK COVER tions. Its global experience and local connections in INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, several countries around the world has allowed for FARMING & FORESTRY, CONSTRUCTION, EDUCATION, STATUS PLUS, LLC TMG to develop partnerships, expanding the AMC EDUCATION-COLLEGES & UNIVERSITIES, ENVIRONMENT 14305 SOUTHCROSS DR., #100 model internationally. 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34|ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 THOMAS ASSOCIATES, INC. THOMPSON MANAGEMENT TOTAL MANAGEMENT 1300 SUMNER AVE. ASSOCIATES, LLC SOLUTIONS, INC. CLEVELAND, OH 44115 105 EASTERN AVE., #104 55 HARRISTOWN RD., #106 CHRIS JOHNSON, PRINCIPAL ANNAPOLIS, MD 21403 GLEN ROCK, NJ 07452 216-241-7333; FAX: 216-241-0105 MOLLY ALTON MULLINS, CHIEF OPERATIONS OFFICER SHEILA GUSTON, PRESIDENT & CEO [email protected] 410-263-1014; FAX: 410-263-1659 201-447-0707; FAX: 201-447-3831 WWW.THOMASAMC.COM [email protected] [email protected] Established leader for more than 100 years in qual- WWW.THOMPSONMANAGEMENT.COM WWW.TOTMGTSOL.COM ity association management, specializing in national TMA provides professional, cost-effective associa- Total Management Solutions provides nonprofit and international technically oriented manufactur- tion services through an innovative approach that organizations with innovative, affordable solutions. ing trade associations. Recognized for personalized are designed to exceed your expectations. Services An AMCI accredited management company, TMS and productive full-service management, including include membership/program development, mar- offers professional, goal-oriented services to help general administration, meeting planning, financial keting/communications, strategic planning, event associations grow, strengthen their brand, remain management, statistical services, membership planning, financial management, and much more. financially sound, and become strategically strong. development, standards development, engineering, TMA maintains a clear focus on helping your mem- TMS will be your headquarters for expert service government relations, safety programs, market- bers become more successful, better informed, and and value, now and in the future. ing, publications management, and certification more profitable. INDUSTRIES SERVED: ARTS & CULTURE, HEALTHCARE- programs. INDUSTRIES SERVED: AGRICULTURE, FARMING GENERAL, PHILANTHROPY & HUMANITARIANISM, INDUSTRIES SERVED: ACCOUNTING, BUSINESS, & FORESTRY, BUSINESS, BUSINESS-SALES, PROFESSIONAL SERVICES, SCIENCE. BUSINESS-MANAGEMENT, BUSINESS-MARKETING, CONSTRUCTION, ECONOMIC DEVELOPMENT, AMC INSTITUTE ACCREDITED AMC CONSTRUCTION, ENGINEERING, FINANCE, GOVERNMENT EDUCATION, ENGINEERING, ENVIRONMENT & WILDLIFE, ALL INDUSTRIES AND INTERESTS CONSIDERED & PUBLIC ADMINISTRATION, INFORMATION MANUFACTURING, PUBLIC SAFETY, TECHNOLOGY, MANAGEMENT, MANUFACTURING, TECHNOLOGY. TRANSPORTATION & STORAGE, UTILITIES & ENERGY. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED ALL INDUSTRIES AND INTERESTS CONSIDERED

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ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 |35 TVD ASSOCIATES VERTO SOLUTIONS VIRTUAL, INC. 405 N.STANWICK RD. 1101 17TH ST., NW, #700 401 EDGEWATER PL., #600 MOORESTOWN, NJ 08057 WASHINGTON, DC 20036 WAKEFIELD, MA 01880 TODD VON DEAK, PRESIDENT JOHN COX, MANAGING DIRECTOR ANDY FREED, CEO 888-859-8832; FAX: 888-859-8832 202-293-5800; FAX: 202-463-8998 781-246-0500; FAX: 781-224-1239 [email protected] [email protected] [email protected] WWW.TVDASSOCIATES.COM WWW.VERTOSOLUTIONS.NET WWW.VIRTUALINC.COM TVD Associates (TVDA) is a boutique AMC that Verto Solutions is an association management and OTHER LOCATIONS: CALIFORNIA; TENNESSEE; VIRGINIA provides all degrees of management support for scientific services company, providing thoughtful Virtual, Inc., delivers strategic consulting, best organizations of varying sizes on the state, regional, and effective programs that achieve each client’s practices, innovation, and world-class operations and national levels. TVDA strives to ensure that the goals. Whether your organization needs full asso- to business and trade associations, tech and stan- principals of our firm take an active role in the life of ciation support, a strategic analysis of current dards organizations, and professional societies. each organization, investing in your core values and objectives, legislative or regulatory advocacy, or Virtual ranks in the top 5 percent of AMCs and was your success. scientific program management, our team of pro- named to the Inc. 500/5000 list of growth compa- INDUSTRIES SERVED: ACCOMMODATION & FOOD fessionals will exceed your expectations. nies and the Boston Globe’s Top Places to Work. SERVICES, ACCOUNTING, AGRICULTURE, FARMING INDUSTRIES SERVED: AGRICULTURE, FARMING & INDUSTRIES SERVED: ACCOUNTING, ARTS & CULTURE, & FORESTRY, ARTS & CULTURE, BUSINESS-HUMAN FORESTRY, FINANCE, LAW. AUTOMOTIVE, BUSINESS, BUSINESS-MANAGEMENT, RESOURCES, BUSINESS-MANAGEMENT, BUSINESS- BUSINESS-MARKETING, BUSINESS-SALES, MARKETING, BUSINESS-SALES, COMMUNICATIONS COMMUNICATIONS & ENTERTAINMENT, ECONOMIC & ENTERTAINMENT, HEALTHCARE, HEALTHCARE- DEVELOPMENT, EDUCATION, EDUCATION-COLLEGES GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- & UNIVERSITIES, EMPLOYMENT, ENGINEERING, NURSING, HEALTHCARE-PHARMACEUTICS, INSURANCE, ENVIRONMENT & WILDLIFE, FINANCE, GOVERNMENT & PROFESSIONAL SERVICES, RETAIL & CONSUMER GOODS. PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- ALL INDUSTRIES AND INTERESTS CONSIDERED DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- PHARMACEUTICS, HUMAN SERVICES, INFORMATION MANAGEMENT, INSURANCE, LAW, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL SERVICES, PUBLIC SAFETY, RETAIL & CONSUMER GOODS, SCIENCE, SPORTS & RECREATION, TECHNOLOGY, TRANSPORTATION & STORAGE, UTILITIES & ENERGY. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON PAGE 35 WJ WEISER & ASSOCIATES, INC. 1100 E. WOODFIELD RD., #350 SCHAUMBURG, IL 60173 BARBARA ARANGO, EXECUTIVE DIRECTOR 847-517-7225; FAX: 847-517-7229 [email protected] A WWW.WJWEISER.COM WJ Weiser has been a leader in the business of BETTER EQUIPPED, BETTER PREPARED growing and developing associations since 1988. Weiser is one of the country’s premier full-service Association Management Firm association management firms and has built a reputation for unparalleled service. With a commit- Our first loyalty and priority is always to you, our client. With a committed professional staff delivering high-quality, cost-effective, full- ted professional staff delivering high-quality, cost- service management, your organization will prosper and achieve success. effective, full-service management, your organiza- tion will achieve success. • Unique Branding • Government Relations & Advocacy INDUSTRIES SERVED: EDUCATION-COLLEGES & UNIVERSITIES, • Educational Programs • Cutting-Edge Technology HEALTHCARE, HEALTHCARE-DENTISTRY, HEALTHCARE- GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, • Corporate Headquarters • Meeting Management HEALTHCARE-PHARMACEUTICS, PHILANTHROPY & Membership Services • • Website Services HUMANITARIANISM, PROFESSIONAL SERVICES. • Financial Management • Fundraising & Development ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR ADS ON PAGE 9 AND THIS PAGE

36|ASSOCIATIONS NOW SUPPLEMENT 7-8/2018 A Volunteer Leader Orientation Tool You Can Trust 2018 associations

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