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Thomas Craig Williams, Ph.D Thomas Craig Williams, Ph.D. Work: 252-737-2331 [email protected] Senior Human Resources Executive and Educator with demonstrated success in building and leading highly effective teams that are aligned to the values and objectives of the business. Skills and experience in: Strategy development and business planning Organizational design and the management of complex organizational change Organizational assessment and measurement Talent management, including succession planning, performance management, executive and leadership development Leadership team development and executive coaching Workforce planning and talent acquisition Learning and career management Rewards and recognition Employment law and employee relations Development and execution of HR plans, tools, and practices associated with mergers, acquisitions, and divestitures Implementation and management of HR information systems Development and execution of HR strategy that is fully aligned and integrated with business strategy Education & Certifications Ph.D., Industrial & Organizational Psychology, North Carolina State University, Raleigh, NC, 1990 M.A., Industrial & Organizational Psychology, East Carolina University, Greenville, NC, 1983 B.A., Psychology, East Carolina University, Greenville, NC, 1980 Certificate, Harvard University, Harvard Business School, Pfizer Management Forum, Cambridge, MA, 1996 Certificate, University of North Carolina at Chapel Hill, Kenan-Flagler School of Business Administration, The Burroughs Wellcome Management Institute, Chapel Hill, NC, 1987 Senior Professional in Human Resources (SPHR), Society for Human Resource Management, 1998-Present Licensed Real Estate Broker, State of North Carolina, 2005-Present Professional Experience East Carolina University 2013 – Present Teaching Assistant Professor, College of Business Responsible for supporting the mission of the College of Business through effective teaching and service. Walmart, Inc. 2008 – 2013 Vice President, Global Organizational Effectiveness Responsible for providing global leadership and enterprise support to organizational design, change management, job design & analysis, selection & assessment, performance management, team alignment, survey research and workforce analytics. Established an internal organizational design and change management consulting capability; supported major organizational design projects for markets within the International Division, Walmart Stores US, Sam’s Club, and Home Office Corporate functions Deployed a technology platform, process, and tools to support associate performance management in the US and markets within the International Division Significantly increased both the efficiency and effectiveness of the global associate engagement survey through improvements in measurement methodology, process, and supporting technology (administered annually to 2.1 million associates in the US, Latin America, Europe, and Asia) Developed and deployed a global process and technology to align validated job data to key human resource management systems and processes, linking validated job data to recruitment, selection, training, and performance management Developed and deployed validated selection methodology and tools within International markets, the Home Office, and Field Operations in the US Established an internal team alignment and performance development capability; led team alignment work at the executive levels within Walmart Stores US, Sam’s Club, and Home Office Corporate functions Led a global initiative to increase alignment across HR teams and build HR skills in organizational design, change management, and internal consulting Johnson & Johnson 2005 - 2008 Director/Head, Human Resources (VP equivalent) Human Resources executive responsible for the Latin America Region, Ireland Operations, and Jacksonville Headquarters of Johnson & Johnson Vision Care, including Research & Development, Manufacturing & Supply Chain, Finance, Information Management, Global Marketing, Regulatory Affairs, and Quality Assurance. Developed and led the process for redesign of the global Regulatory Affairs, Quality Assurance, and Information Management organizations; developed and led execution of communications and change plan Led chartering of the Global Claims Council, with responsibility for driving category and market share growth through strategic management of product claims Led chartering of a cross-functional technology transfer leadership team responsible for strategic alignment between Research & Development, Quality Assurance, and Ireland Operations Conducted a comprehensive talent assessment in Latin America based on both current performance requirements and future capabilities critical to the Region’s five year business plan; working with the Regional Leadership Team, developed strategies to close performance and capability gaps Provided leadership to the design and execution of a new HR strategy and organization design aligned to both the Vision Care business strategy and J&J global HR transformation model Wachovia Corporation 2004 - 2005 Senior Vice President & Director, Performance & Leadership Consulting Chief organizational effectiveness and learning executive for the organization. Achieved approval of an enterprise performance management process and technology platform Developed and executed the enterprise SouthTrust merger training plan Fully implemented entry level and advanced leadership development curricula Achieved recognition as one of Training Magazine’s 2004 Top 100 learning and employee development organizations Executed PLC organizational changes, leading to a budget reduction of over two million dollars and significant increases in productivity, quality, and team morale Pfizer Inc 1995 - 2004 Vice President, Human Resources (2002 – 2004) Chief human resources executive for the Pfizer Consumer Healthcare Division, North America Region (PCH NA), including the US, Canada, Mexico, Central America and the Caribbean. Migrated the Warner Lambert Consumer Healthcare North America organization to the Pfizer HRIS, compensation, and performance management systems Led transition of the US sales training function to a new learning & development team supporting all North America and division headquarters organizations Reorganized the HR generalist and staffing functions, resulting in significant cost savings and performance improvement Led development of the global PCH human resources strategic plan Developed and implemented the PCH post-merger strategic diversity and inclusion plan Planned and fully executed all Pharmacia Consumer Healthcare talent management merger activities Developed and implemented the division’s first workforce measurement system Group Director, Human Resources (2000 – 2002) Responsible for leading the Groton Laboratories human resources organization, providing support to the Groton facility and all satellite facilities located in the Northeast. Developed the post-merger operating model for site governance and launched the Groton senior leadership team Designed and launched the site facilities and work environment leadership team Designed and implemented the post-merger site HR operating model and led the startup of the site HR leadership team Developed and rolled out the vision, goals, and business plan for the new post-merger HR organization Integration Planning Team (2/2000 – 9/2000) Selected to serve as the human resources representative to the divisional team responsible for planning and coordinating the Pfizer – Warner Lambert R&D integration. Contributed to design of the global integration planning model and established the initial integration communications process Developed the human resources integration master plan and timeline Developed the senior executive selection and key talent retention processes Contributed to the development of the end state R&D model and organizational design 2 Director, Human Resources (1997 – 2000) Provided human resource management support to the Development Sciences and Exploratory Development organizations of the Central Research Division. Led the startup of a new human resources generalist team Planned and managed the Exploratory Development reorganization Led the startup of a new Development Sciences organization Managed the global core values survey process for the division Designed and implemented a new leadership development and succession planning process Developed a human resource planning model and associated tools Developed a measurement model and process for continuous assessment of HR performance Director, Learning and Organizational Development (1995 – 1997) Responsible for the Groton site learning and organizational development function and served as global learning and organizational development head for the division. Global responsibilities included R&D facilities in the US, UK, France, and Japan. Designed and staffed a new headquarters learning and organizational development function Established a new training and education center Redesigned the Groton site performance management process Developed and led the rollout of a global organizational vision for research & development Burroughs Wellcome Company, Production & Engineering Unit 1984 - 1995 Director, Training and Development (1993 – 1995) Through a series of positions of increasing responsibility and scope, built and led the unit’s training and organizational development function. Managed the unit-wide transition to work teams (138+ work teams across
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