Your Local Services District

Version 7 February 2018 Contents Adult Health ...... 11 Adult Weight Management – Why Weight ...... 11 Alzheimer’s Society ...... 11 Arthritis Research Campaign ...... 11 Cancer Research Campaign (Sevenoaks) ...... 11 Diabetes UK Tunbridge Wells, and Sevenoaks Group ...... 12 Projects - Adult ...... 12 Leukaemia Research Fund (Sevenoaks Branch) ...... 12 Live Well ...... 12 One You Kent (West Kent) ...... 13 Sevenoaks Blind Social ...... 13 Sexual Health Clinics ...... 13 Community Day Service ...... 13 Macular Disease Support Group ...... 13 Carers ...... 14 Carers Direct ...... 14 Carers FIRST ...... 14 Crossroads ...... 14 ellenor ...... 14 Grandparents Plus ...... 15 Kent Young Carers ...... 15 Kinship Carers ...... 15 Debt, Finance & Legal Advice ...... 16 Citizens Advice ...... 16 HERO Advice Service ...... 16 Money Advice Service ...... 17 West Kent Communities ...... 17 Dementia Cafés ...... 17 Alzheimer’s & Dementia Support Services Memory Cafés ...... 17 Alzheimer’s Society Dementia Café ...... 17

2 Down Memory Lane ...... 17 Forget-me-Not Café – Edenbridge ...... 18 Forget-me-Not Café – Sevenoaks () ...... 18 Forget-me-Not Café – Westerham ...... 18 Dementia Support ...... 18 Alzheimer’s Society ...... 18 Dementia Friendly Kent ...... 18 Dementia Friends Awareness Sessions ...... 19 Sevenoaks Area Dementia Friendly Community ...... 19 Swanley Dementia Friendly Community Forum ...... 19 Domestic Abuse ...... 20 Choices ...... 20 DeafHope ...... 20 Domestic Abuse Support Services in Kent & ...... 20 Domestic Abuse Volunteer Support Services (DAVSS) ...... 21 Dove Project ...... 21 The Domestic Violence Intervention Project (DVIP) ...... 21 Elder Abuse Response Helpline ...... 21 Family Matters (victims of sexual violence) ...... 22 Freedom Programme ...... 22 LGBT Anti Violence Helpline ...... 22 Men’s Advice Line ...... 22 National Domestic Violence Helpline ...... 22 National LGBT Domestic Abuse Helpline ...... 23 Refuge ...... 23 Victim Support ...... 23 Women’s Aid ...... 23 Extreme Weather and Emergencies ...... 23 Age UK Sevenoaks & Tonbridge ...... 23 Emergency Contacts ...... 24 Flooding Emergency ...... 24

3 Floodline ...... 24 National Gas Emergency Number ...... 24 National Grid Electricity Emergency Number ...... 24 National Power Cut Emergency Line ...... 25 Report flooding – road and public drain flooding ...... 25 Snow Clearing and Gritting ...... 25 South East 4X4 Response ...... 25 Family Support ...... 25 Children’s Centres ...... 25 Edenbridge Children’s Centre ...... 25 Children’s Centre ...... 26 Spring House Children’s Centre ...... 26 Swanley Children’s Centre ...... 26 Services at Children’s Centres – Regular Health Visitor Clinics ...... 26 Children’s Centre ...... 27 Early Help ...... 27 Childcare Advice Line ...... 27 Early Help District Team (North Kent – Sevenoaks) ...... 27 Educational home visits for pre-school children ...... 27 Free Early Education for two year olds ...... 28 Registering a Birth ...... 28 Other Family Support services ...... 29 ellenor ...... 29 Family and Childcare Trust ...... 29 Kent Children and Young People’s Mental Health Services (CYMHS) ...... 29 Kent Friendz ...... 30 Kent Family Mediation Service ...... 30 Kent Safeguarding Children Board ...... 30 Making Miracles ...... 30 We are Beams ...... 31 Food Banks ...... 31

4 Apetito Meal Delivery ...... 31 Edenbridge Food Bank ...... 31 Healthy Start Vouchers ...... 32 Kent Support & Assistance Service (KSAS) ...... 32 Loaves & Fishes Food Bank ...... 32 Swanley Food Bank ...... 32 Westerham Food Bank ...... 32 Housing & Homelessness ...... 33 Citizens Advice ...... 33 Help to Buy Scheme ...... 33 HERO Advice Service ...... 33 Homeless Link (search for hostels) ...... 34 Housing Advice Team ...... 34 Housing Care ...... 34 Kent Homechoice (Social Housing Register) ...... 34 Lookahead ...... 34 MacIntyre (Learning Disability Supported Housing) ...... 35 Moat ...... 35 Orbit ...... 35 Porchlight (Homelessness) ...... 35 Residential Care and Nursing Homes...... 35 Shelter ...... 35 Supported Housing (Kent County Council) ...... 36 The Bridge Trust (Homelessness) ...... 36 Rethink (Mental Health Supported Housing) ...... 36 West Kent Housing Association ...... 36 Learning Disabilities ...... 37 Adult Social Services (Kent) ...... 37 Avenues Groups ...... 37 Hft (learning disabilities support) ...... 37 Kent Pathways Service ...... 37

5 Mencap ...... 38 We are Beams ...... 38 Mental Health ...... 38 Care Confidential ...... 38 Crisis Resolution Home Treatment Team ...... 39 Kent & Medway (Mental Health Services) ...... 39 Live it Well Kent ...... 39 Live Well Kent ...... 39 Live Well: Youth Mental Health Information Hub (NHS) ...... 40 Mental Health Matters ...... 40 Psychological Therapies (IAPT) ...... 40 Reachout Adults ...... 41 Reachout Youth ...... 41 Release the Pressure ...... 41 Rethink ...... 41 Samaritans ...... 41 Sevenoaks Counselling ...... 41 Tunbridge Wells Mental Health Resource (MHR) ...... 42 West Kent Mind ...... 42 North Kent Mind ...... 42 Older People ...... 43 Age UK Sevenoaks & Tonbridge ...... 43 Age UK Sevenoaks & Tonbridge Lunch Clubs ...... 43 Befriending Kent ...... 43 British Red Cross ...... 44 Care Navigators ...... 44 Falls Prevention Classes ...... 44 Health Walks ...... 44 Housing Care ...... 45 Independent Age ...... 45 Kent Home Library Service ...... 45

6 Rural Age Concern Darent Valley ...... 45 Seniors Action Forum ...... 45 Sevenoaks Kent Shed Project ...... 46 University of the Third Age (U3A) Westerham ...... 46 Yoga ...... 46 Relationships ...... 46 Citizens Advice ...... 46 Kent Family Mediation Service ...... 47 Relate (Sevenoaks) ...... 47 West Kent Mediation ...... 47 Smoking ...... 48 Kent Health & Wellbeing – Stop Smoking ...... 48 Smoking Support for under 18s ...... 48 Substance Misuse ...... 48 Alcoholics Anonymous ...... 48 CGL (West Kent Drug & Alcohol Wellbeing Service) ...... 49 Kenward Trust ...... 49 Kent County Council Alcohol & Drug Support ...... 49 Transport (Community) ...... 49 Age UK Sevenoaks & Tonbridge ...... 49 Compaid ...... 50 Dial 2 Drive (Imago) ...... 50 Edenbridge Voluntary Transport Service ...... 50 Kent Karrier...... 50 Volunteer Centre ...... 50 Rural Age Concern Darent Valley ...... 50 Sevenoaks Buses 4U ...... 51 Sevenoaks Volunteer Transport Group ...... 51 Transport - Wheels 2 Work ...... 51 Volunteering ...... 52 Children’s Centres (volunteering) ...... 52

7 Citizens Advice North & West Kent (volunteers) ...... 52 Home-Start NW Kent ...... 52 Imago ...... 52 Kent Home Library Service ...... 52 National Trust - , Emmetts Garden & Quebec House (Volunteers) ...... 53 Stronger Kent Communities ...... 53 Wellbeing Community Projects ...... 53 D’Vine Singers (singing for fun and wellbeing) ...... 53 Eden Songsters (singing for fun and wellbeing) ...... 54 Rural Kent Coffee and Information Project ...... 54 The BRIDGES Centre Community Projects...... 54 The Howard Venue, ...... 54 Youth Centres, Services & Projects ...... 55 Commonwork Trust ...... 55 Community Activity Teams (CATS) ...... 55 Dunton Green Youth Projects ...... 55 Edenbridge Youth Forum ...... 55 HOUSE at the Eden Centre ...... 56 HOUSE in the Basement ...... 56 Imago Short Breaks ...... 56 Kent County Council Sexual Health ...... 56 Kent Young Carers ...... 57 Kent Youth County Council ...... 57 SAYT – Sevenoaks Area Youth Trust ...... 57 Sevenoaks Youth Council ...... 57 Swanley Youth Hub ...... 58 West Kent Communities 8-12s Clubs ...... 58 West Kent Communities Youth Services ...... 58 Youth Forums & Meetings ...... 58

8 Useful Contacts

Crimestoppers Give information and stay anonymous: 0800 555 111

Domestic Abuse 24-hour National Domestic Violence Helpline: 0808 2000 247

Funding for All (Consortium member of Provides free mentoring support to Stronger Kent Communities) Kent’s voluntary/community sector. [email protected] www.fundingforall.org.uk

Kent Dementia Helpline 0800 500 3014 (24-hour)

Kent Community Warden Service 07773 396677

Kent Fire & Rescue In case of emergency please dial 999 General Enquiries: 01622 692121

Kent Police - urgent medical 999 help/immediate life threatening danger

Kent Police – non-urgent enquiries 101

Mental Health Crisis Resolution Team 0300 222 0123 (24hr helpline)

Non-emergency medical advice 111

9 Register Births, Deaths and Marriages 03000 41 51 51

Report abuse (children or vulnerable Children’s Central Duty Team: adult) 03000 41 1111 Out of hours: 0300 41 91 91 Adult Central Duty Team: 03000 41 6161 Out of hours: 03000 41 91 91

Samaritans 116 123 (Free 24hr helpline)

Sevenoaks District Community Safety To report or receive advice on: Unit (Police, Council and partners Anti-social behaviour, fly-tipping, graffiti, working together for a safe district). issues about licensed premises, abandoned vehicles, environmental and noise nuisance, crime reduction advice, neighbourhood watch and other community safety issues. Monday to Thursday 8.45am to 5pm and Friday 8.45am to 4.45pm  01732 227000  [email protected] Twitter: SDC_CSP

Sevenoaks District Council 01732 227000

10 Adult Health

Adult Weight Management – Why Why Weight is a 12 week adult weight Weight management course run by qualified  01732 227000 professionals. The programme is  [email protected] designed for people who are over 18 Area – Across Sevenoaks District years old who have at least two stone to lose. It focuses on helping people to understand the relationship between food, exercise and weight control

Alzheimer’s Society A leading dementia support and research  0300 222 11 22 charity for anyone affected by any form Area – Across , Wales & Northern of dementia. Ireland

Arthritis Research Campaign Arthritis Research Campaign is  01732 454862 committed to prevent the onset of Area – Sevenoaks Town & beyond arthritis, develop a cure for arthritis and transform the lives of those with arthritis.

Cancer Research Campaign (Sevenoaks) Cancer Research are focusing their  0300 123 1865 efforts in four key areas – working to Area – Sevenoaks Town help prevent cancer, diagnose it earlier, develop new treatments and optimise current treatments by personalising them and making them even more effective. They will continue to support research into all types of cancer and access all age groups. They are keeping their focus on understanding the biology of cancer so they can use this knowledge to save more lives.

11 Diabetes UK Tunbridge Wells, Tonbridge They aim to provide help and support to and Sevenoaks Group people living with diabetes in the UK.  01732 447055 They do this primarily through group  meetings, designed with the express [email protected] purpose of providing individuals with a Area – Sevenoaks District & Tunbridge safe, social forum to discuss diabetes and Wells Borough its effects. They raise money to promote awareness of diabetes and generally contribute in any way they can.

Dunton Green Projects - Adult Projects include coach-led netball  01732 227000 sessions that are ideal for complete  [email protected] beginners, those who haven’t played in a Area – Dunton Green while or anyone wanting to get together with like-minded friends or family. Sessions are open to everyone over the age of 14. Dunton Green also has a Lunch Club and an over 55’s Social Club.

Leukaemia Research Fund (Sevenoaks Funds clinical trials and research. Also Branch) publishes booklets on leukaemia,  01732 457594 lymphoma, myeloma and other blood Area – Sevenoaks Town cancers.

Live Well Kent The Live Well Kent service can help you  0800 567 7699 improve your mental, physical health and www.livewellkent.org.uk wellbeing. It is a free service for anyone  www.kent.gov.uk/social-care-and- over the age of 17. The service can help health/health you to improve your lifestyle, meeting Area – across Kent people through social activities and support to improve your relationship and managing money. Live Well Kent can also help you to gain new skills and qualifications, or support to try and find a work placement or job.

12 One You Kent (West Kent) The One You Service in West Kent is an  0300 020 0636 adult service for anyone wanting to make (In hours 8.45am to Thursday 5pm positive lifestyle and behaviour changes. Monday to Thursday and 8.45am to One-to-one, groups and activities offer 4.45pm Fridays advice on weight management, exercise, Out-of-hours include Saturday and stop smoking, alcohol intake and mental Sunday and calls are transferred to wellbeing. Trained advisors can also Customer Services Voicemail) support you with other associated issues  [email protected] including reducing debt, benefits,  www.oneyoukent.org.uk training, employment and housing to help you to improve your quality of life.

Sevenoaks Blind Social Provides help and support for people of  www.kab.org.uk all ages whose sight loss affects their Area – Sevenoaks Town daily lives.

Sexual Health Clinics For contraceptive services clinics, young  0300 790 0245 people clinics and emergency  www.kentsexualhealth.nhs.uk contraception. Area – Across Kent

Swanley Community Day Service The day service is for people with  03000 421 252 learning disabilities. There is a large Area - Swanley choice of activities to suit people of all abilities. This could be: making friends and socialising, learning new skills, arts and crafts, sport and leisure classes and visiting local places of interest.

Westerham Macular Disease Support Support groups, specifically to help and Group provide a wide range of support for  01959 563110 people with macular disease. Area – Westerham

13 Carers

Carers Direct Free, confidential advice for carers, who  0808 802 0202 need help because of their illness, frailty  http://www.nhs.uk/conditions/social- or disability. Lines are open 8am to 9pm care-and-support-guide/Pages/what-is- Monday to Friday, 11am to 4pm at social-care.aspx weekends. Calls are free from UK Area - Nationwide landlines and mobiles or you can request a free call back.

Carers FIRST An independent, charitable organisation  0300 303 1555 supporting people who look after a  [email protected] relative or friend who could not manage  www.carersfirst.org.uk without their support. Carer FIRST Area – North West Kent, South West provides information and advice, groups Kent and Medway and activities, short break respite, carers assessments, training and more.

Crossroads Services include offering regular short  0845 900 3735 breaks from caring responsibilities with  01622 817114 fully trained Care Support Workers  [email protected] providing 24/7 support. In an emergency  www.carerskm.org situation, short-term crisis support can be Area –Across Kent provided, as well as palliative care and end-of-life support. ellenor Hospice care is holistic support for the  01474 320007 whole family. ellenor cares for all ages  [email protected] and their service include:  www.ellenor.org • Hospice at Home for children and Area –Bexley, , , adults (including respite) Swanley and surrounding villages, • Inpatient Ward Tonbridge, Tunbridge Wells, • Wellbeing and Spiritual Care • Carer Support • Therapeutic Day Services

14 • Support Groups and Classes ellenor accepts self-referrals. Call 01474 320007 and ellenor will assess to see what services they can offer. If they cannot help, they can assist with signposting.

Grandparents Plus Grandparents Plus is a national charity  0300 123 7015 (Advice Line Number) which advises and supports grandparents  [email protected] and wider family members by ensuring  www.grandparentsplus.org.uk that they have access to professional Area – Nationwide advice and information.

Kent Young Carers Kent Young Carers support all young  0300 111 1110 carers aged 5 to 18 across Kent with  [email protected] information, advice, social activities and  www.imago.community/Children-and- individual support. Kent Young Carers Young-People/Kent-Young-Carers gives young carers the opportunities to Area – Across Kent socialise with other young carers because it is important to know they are not alone in this situation.

Kinship Carers Offers knowledge, experience and  [email protected] friendship.  www.kinshipcarers.co.uk Area – Nationwide

15 Debt, Finance & Legal Advice

Citizens Advice Citizens Advice provide a free, Edenbridge & Westerham confidential, independent advice service.  03000 422888 You may have money, housing,  [email protected] employment problems, facing a crisis or  considering your options. Citizens www.citizensadvice.org.uk/local/eden Advice's goal is to help everyone find a bridge-westerham way forward, whatever problem they face. Sevenoaks (North & West Kent)  0300 330 9001 (Advice)  01732 454443 (Office)  [email protected]  www.citizensadvice.org.uk/local/north- west-kent

Swanley (North & West Kent)  0300 330 9001 (Advice)  01322 875888 (Admin Number) [email protected]  www.citizensadvice.org.uk/local/north -west-kent

HERO Advice Service The Council’s HERO (Housing and  01732 227000 Benefits, Energy and Debt, Retraining  [email protected] and Work, Options for Life) Service  offers complete and personalised www.sevenoaks.gov.uk/services/housi advice, giving information and guidance ng on a range of issues including, housing Area – Sevenoaks District problems, saving money on fuel bills, debt or mortgage advice, welfare benefits, retraining and further education options.

16 Money Advice Service Helps people to manage their money  0800 138 7777 through free and impartial advice.  www.moneyadviceservice.org.uk Advice is provided on areas including, Area –Nationwide debt and borrowing, homes and mortgages, budgeting and saving, work and benefits, retirement, family, cars and travel and insurance.

West Kent Communities To help West Kent Housing Association  01732 749451 tenants to manage debts, budgeting and  www.westkent.org household finances. Area – Across West Kent

Dementia Cafés

Alzheimer’s & Dementia Support Free Memory Cafés for those living with Services Memory Cafés Alzheimer’s or Dementia and their carers.  01474 533990 A chance to relax in safe environments Area – Sevenoaks District (Hartley, with refreshments and access guidance Swanley, West Kingsdown) Outside of on how to live well with dementia and Sevenoaks District (Dartford, practical information. For information on & Meopham) time and venue in each location, please contact via telephone.

Alzheimer’s Society Dementia Café Twice monthly café for people with  01892 835498 dementia, their carers and family and  [email protected] friends. Area – Sevenoaks

Down Memory Lane Club for people with dementia – activities  01732 743056 include reminiscence and singing, art Area – activities and refreshments.

17 Forget-me-Not Café – Edenbridge The Forget-me-not Café -  Edenbridge: 01732 759854/07919 Companionship over a cuppa! 096372 Providing support and companionship to  [email protected] those recognising issues with their  www.forgetmenotcafe.org.uk memory or cognition as well as their Area –Edenbridge carers, family and friends. Run in partnership by Home Instead Senior Care, The Good Care Group, Forget-me-Not Café – Sevenoaks Westerham Town Council, Knole (Knole) National Trust and The Footworks.  Elaine Ferris: 07805 367268  [email protected]  www.forgetmenotcafe.org.uk Area –Sevenoaks Edenbridge: last Friday of the month.

Forget-me-Not Café – Westerham Sevenoaks: first Friday of every month  Westerham Town Council: 01959 562147 Westerham: third Friday of every month  [email protected]  www.forgetmenotcafe.org.uk Each café will have a variety of activities Area –Westerham with existing local groups, such as music, arts, crafts and social groups.

Dementia Support

Alzheimer’s Society A leading dementia support and research  01892 835498 charity for anyone affected by any form Area – Sevenoaks Town of dementia.

Dementia Friendly Kent Dementia Friendly Kent website aims to  07730 750906 provide advice and signpost individuals  [email protected] with dementia or those who are caring  www.dementiafriendlykent.org.uk for people with dementia to local Area – Across Kent organisations who can help to find appropriate services and support.

18 Dementia Friends Awareness Sessions In helping towards creating a dementia  01732 227000 friendly community, Sevenoaks District  [email protected] Council has teamed up with Kent County Area – Sevenoaks District Council to offer residents free Dementia Friends Awareness Sessions to help you to understand what it’s like to live with dementia and any actions you can take.

Sevenoaks Area Dementia Friendly Sevenoaks Area Dementia Friendly Community Community is a multi-agency local forum,  01732 759854 working together to make Sevenoaks  [email protected] District more dementia friendly. The aim  [email protected] of the forum is for local professional, Area – Sevenoaks Town, Edenbridge, carers, people with dementia and anyone Westerham and surrounding villages with an interest in dementia to meet quarterly and discuss issues, share good practice and to work towards agreed actions plans to make the area dementia friendly.

Swanley Dementia Friendly Community The Swanley Dementia Friendly Forum Community Forum covers the Northern  [email protected] Parishes of Sevenoaks District. The aim Area – Swanley of the forum is for local professionals, carers, people with dementia and anyone with an interest in dementia to meet and discuss issues, share good practice and encourage the area to become more dementia friendly. Membership of the Forum includes: Swanley Town Council, Alzheimer’s and Dementia Support Services, Sevenoaks District Council, Crossroads, Orchard Academy and Kent County Council services.

19 Domestic Abuse

Choices A charity supporting those who are  0800 917 9948 experiencing domestic abuse – men,  [email protected] women and children.  www.choicesdaservice.org.uk Area – Sevenoaks, Medway, Maidstone, Gravesham, Dartford &

DeafHope The DeafHope service is run by  07970 350366 women for women. It provides  [email protected] practical and emotional support to  www.signhealth.org.uk/our- deaf women who are experiencing projects/deafhope-projects domestic abuse and to those who Area – Nationwide have survived it. DeafHope is the UKs only sign-language based service to help deaf women and children who suffer from domestic abuse.

Domestic Abuse Support Services in Kent • Safe refuge accommodation & Medway • Specialist IDVA support  0808 168 9276 • Community Outreach Services  www.domesticabuseservices.org.uk • Therapeutic and group Area – Kent & Medway programmes (e.g. Freedom Programme) • ‘Sanctuary’ provision (adaptations to make the home safer) • Support with court proceedings • Emergency welfare assistance for clients in crisis (food, energy, travel)

20 Domestic Abuse Volunteer Support DAVSS supports residents of Services (DAVSS) Sevenoaks District, Tonbridge and  01892 570538 Malling and Tunbridge Wells  [email protected] Borough Council areas. DAVSS  www.davss.org.uk supports male and female victims Area – across West Kent aged 16+ who are experiencing DA and using their volunteer based delivery model are able to provide bespoke support package to meet the victim's needs. Victims are able to self-refer via the Helpline without the necessity of involving statutory partner agencies.

Dove Project For refuge spaces in the South East  01702 300006 Area – Kent, Sussex & Essex

The Domestic Violence Intervention Domestic Violence Intervention Project (DVIP) Project (DVIP) provides a range of  0207 928 4620 specialist services for perpetrators,  [email protected] survivors, young people and children.  www.dvip.org Area – London

Elder Abuse Response Helpline This confidential helpline gives  0808 808 8141 information about elder abuse and  [email protected] emotional support to anyone  www.elderabuse.org.uk concerned about the abuse of an older Area – Nationwide person. The helpline is confidential and Freephone and the number will not appear on your telephone bill.

21 Family Matters (victims of sexual violence) Counselling service for people who  Helpline: 01474 537392 Main office: are survivors of sexual abuse and rape, 01474 536661 whether recent or historic. Can also  [email protected] advise on accessing criminal justice  www.familymattersuk.org system. The service is also available Area – Kent and for children aged 16 and under in the London Boroughs of and Greenwich.

Freedom Programme The Freedom Programme is a group  01892 570538 which offers women an insight into (Referrals for the Freedom Programme go abusive and controlling relationships through DAVSS) and its effect on families. Sessions last 1.5 / 2 hour, run over 12 weeks.

London LGBT Anti Violence Helpline Advice and support for LGBT+ people  0207 704 2040 who have experienced biphobia,  www.galop.org.uk/report-hate homophobia, transphobia, sexual Area – London violence or domestic abuse. Also support lesbian, gay, bi and trans people who have had problems with the police or have questions about the criminal justice system. This helpline is run by Galop who are a completely independent community led group.

Men’s Advice Line Offers advice and support for men in  0808 801 0327 abusive relationships, both those  www.mensadviceline.org.uk experiencing violence and abuse from Area – Nationwide partners, and those concerned about their own violence.

National Domestic Violence Helpline Freephone 24 hour National Domestic  0808 2000 247 Violence Helpline, run in partnership  between Women's Aid and www.nationaldomesticviolencehelpline.org. Refuge. A national service for women uk experiencing domestic violence, their Area - Nationwide family, friends, colleagues and others calling on their behalf.

22 National LGBT Domestic Abuse Helpline Advice and support for LGBT+ people  0800 999 5428/0300 999 5428 who have experienced domestic  [email protected] violence or abuse. This helpline is run  www.galop.org.uk/domesticabuse by Galop who are a completely Area – Nationwide independent community group.

Refuge Refuge opened the world’s first safe  0808 2000 247 house for women and children  www.refuge.org.uk escaping domestic violence. Refuge is Area – Nationwide a provider of specialist domestic violence services.

Victim Support Is a national charity giving free and  01273 480130/0845 3030 900 confidential help to victims of crime,  www.victimsupport.org.uk witnesses, their family, friends and Area – Nationwide anyone else affected.

Women’s Aid A charity supporting anyone  0808 2000 247 experiencing domestic abuse.  [email protected]  www.womensaid.org.uk Area – Nationwide

Extreme Weather and Emergencies

Age UK Sevenoaks & Tonbridge If you are worried about yourself or  01732 454108 another elderly person in the winter  period, please contact Age UK who [email protected] will be able to assess what support k they may be able to provide.  www.ageuksevenoaksandtonbridg e.org.uk Area – Sevenoaks District and Tonbridge

23 Emergency Contacts To report:  01732 227000 • Dangerous structures  www.sevenoaks.gov.uk • Dangerous trees Area – Sevenoaks District • Flooding and other major emergencies • Noise • Licensing issues • Fumes • Other emergency environmental health complaints

Flooding Emergency If the Sevenoaks District Council  01732 227000 Emergency Planning Officer has  [email protected] declared a flooding emergency, a  www.sevenoaks.gov.uk limited number of sandbags will be Area – Sevenoaks District supplied and delivered free of charge to homes in the affected area. For details contact the Emergency Planning team.

Floodline Speak to a Floodline adviser to find  0345 988 1188 (24 hour service) out how to stay safe during a flood.  www.gov.uk/help-during-flood Area – Nationwide

National Gas Emergency Number To report a gas or carbon monoxide  0800 111 999 (Available 24 hours, 7 emergency, or if a pipeline is struck days per week) (even if no gas leak has occurred)  www.nationalgrid.com Area – Nationwide

National Grid Electricity Emergency If you spot a potential hazard on or Number near an overhead electricity line,  0800 40 40 90 (Available 24 hours, 7 please call the number provided days per week) urgently.  www.nationalgrid.com Visit the website to find out more Area – Nationwide about what is safe and not safe to do near overhead power lines and underground cables.

24 National Power Cut Emergency Line To report a power cut, call 105. On  105 the website you can find out what to  www.nationalgrid.com do during a power cut, how to Area – Nationwide prepare for loss of electricity and detailed help and advice.

Report flooding – road and public drain Kent County Council is responsible for flooding dealing with road flooding and  03000 41 81 81 (Monday – Friday 9am flooding from public drains. If the to 5pm) 03000 41 91 91 (outside of office flood may cause immediate injury or hours) death, or is putting homes at risk,  www.kent.gov.uk please call the number provided. Area – Across Kent

Snow Clearing and Gritting Contact Kent County Council on the  0845 247 800 number provided about snow clearing Area – Across Kent and gritting.

South East 4X4 Response South East 4X4 Response assists the  07040 900456 (General enquiries) emergency services, Kent County  01622 962636 (Emergency callout) Council and other agencies, Area – Across particularly in time of adverse weather. They are on call and available 24 hours a day for 365 days of the year.

Family Support Children’s Centres

Edenbridge Children’s Centre Lots of fun activities for parents and  03000 42 09 95 children to learn and have fun together.  The Children’s Centre is part of a [email protected] nationwide programme of services for 0- Area – Edenbridge 5 year olds and their families, aiming to offer information, advice and support to parents, health services, family support and parental outreach.

25 New Ash Green Children’s Centre Lots of fun activities for parents and  01474 872411 children to learn and have fun together. Area – New Ash Green The Children’s Centre is part of a nationwide programme of services for 0- 5 year olds and their families, aiming to offer information, advice and support to parents, health services, family support and parental outreach.

Spring House Children’s Centre Lots of fun activities for parents and  03000 42 11 37 children to play, learn and have fun  together. The Children’s Centre is part of [email protected] a nationwide programme of services for Area – Sevenoaks 0-5 year olds and their families, aiming to offer information, advice and support to parents, health services, family support and parental outreach.

Swanley Children’s Centre Lots of fun activities for parents and  03000 42 09 95 children to play, learn and have fun  [email protected] together. The Children’s Centre is part of Area – Swanley a nationwide programme of services for 0-5 year olds and their families, aiming to offer information, advice and support to parents, health services, family support and parental outreach.

Services at Children’s Centres – Regular Regular Health Visitor Clinics where Health Visitor Clinics parents can attend to monitor their  03001 23 31 68 child’s health. Children will be weighed Area – Edenbridge, Sevenoaks & Swanley and monitored and parents can ask advice on many subjects including sleep, feeding and weaning.

26 West Kingsdown Children’s Centre Lots of fun activities for parents and  01474 854624 children to play, learn and have fun Area – West Kingsdown together. The Children’s Centre is part of a nationwide programme of services for 0-5 year olds and their families, aiming to offer information, advice and support to parents, health services, family support and parental outreach. Open Tuesday, Wednesday and Thursday.

Early Help

Childcare Advice Line For more help with childcare options,  03000 41 23 23 (Monday – Friday finding a childcare provider, child and 9am – 5pm) family benefits and tax credits, paying for  [email protected] childcare, Kent Children’s Clubs & Area – Across Kent activities, Health and social care information (including parenting, drugs education and healthy living), becoming a childcare provider and running a childcare business.

Early Help District Team (North Kent – Works with children, young people and Sevenoaks) their families, with a primary focus on  03000 41 79 39 (Monday to families with children and young people Wednesday) and 03000 41 42 39 aged from pre-birth to 18. (Wednesday to Friday) Area – Sevenoaks District

Educational home visits for pre-school Offers educational home visits for pre- children school children: Additional needs or disabilities Additional needs or disabilities - our For further information and to find out if home visiting service, known as Portage, we can support you and your child call: is suitable for children who are aged 0-5  03000 417704 years old and have complex needs or are  [email protected] delayed in at least two areas of development Deaf, blind or deafblind

27 To arrange a visit if your child has a hearing impairment contact:  07824 306233 Ann Vickers  [email protected]

To arrange a visit if your child has a visual impairment or is deafblind, contact:  07834 764288  [email protected]

Free Early Education for two year olds Some two year olds can get up to 15  www.kent.gov.uk/education-and- hours of free childcare each week for 38 children/childcare-and-pre-school/free- weeks a year. This is a national scheme. childcare/free-childcare-for-2-year- The scheme is currently available to two olds#tab-2 year olds: • Who are looked after by the Local Authority; • Who are no longer looked after by the Local Authority as a result of an adoption order, a special guardianship order or a residence order; • Who have a current statement of special educational needs (SEN) or an educational, health and care plan; • Whose parents receive specific benefits.

Registering a Birth Births need to be registered within 42  03000 41 51 51 (for Kent) days. If living in Kent you can book an  www.kent.gov.uk/births-ceremonies- appointment via the online booking and-deaths/Births/register-a-birth#tab-1 service Area – Sevenoaks District – Edenbridge, Sevenoaks & Swanley Libraries

28 Other Family Support services ellenor Hospice care is holistic support for the  01474 320007 whole family. ellenor cares for all ages  [email protected] and their service include:  www.ellenor.org • Hospice at Home for children and Area –Bexley, Dartford, Gravesham, adults (including respite) Swanley and surrounding villages, • Inpatient Ward Tonbridge, Tunbridge Wells, Maidstone • Wellbeing and Spiritual Care • Carer Support • Therapeutic Day Services • Support Groups and Classes ellenor accepts self-referrals. Call 01474 320007 and ellenor will assess to see what services they can offer. If they cannot help, they can assist with signposting.

Family and Childcare Trust Family and Childcare Trust aims to make  0207 940 7510 the UK a better place for families,  [email protected] through research, campaigning and  www.familyandchildcaretrust.org information provision, working with Area - Nationwide government, employers and parents to reduce pressures on family life.

Kent Children and Young People’s The Kent Children and Young People’s Mental Health Services (CYMHS) Mental Health Services (CYMHS) is  0300 123 4496 provided by North East London NHS  www.nelft.nhs.uk/services-kent- Foundation Trust (NELFT). The service children-young-peoples-mental-health provides emotional wellbeing and mental Area – Across Kent health advice and support for young people and their families across Kent and is available to young people from the age of 0 – 18 (or up to 25 if they have special educational needs). CYPMHS offers advice and support for stress, low mood and depression, anxiety, self-harm or difficult to manage behaviours as well as support for neurodevelopmental difficulties such as ADHD or ASD. The types of support will vary on the type of concern and the severity, including online self-help, sign-posting to other organisations, crisis support, specialist

29 assessments, face-to-face therapy either individually or in groups. If you have been discharged, you can refer yourself back in the service at any time.

Kent Friendz Kent Friendz is a charitable organisation  01732 838183 that provides both adult and children’s [email protected] services.  www.kentfriendz.org.uk Kent Friendz’ objective are: Area – Sevenoaks District, Tonbridge & • to provide help and support to Malling, Tunbridge Wells, Dartford & those with learning/physical Gravesham and Maidstone disabilities, their families and carers • to provide clubs, home support, leisure activities and trips out in the community for those with learning and complex disabilities

Kent Family Mediation Service An organisation renowned for offering a  01795 410457 family mediation service to families and  [email protected] individuals who are on low incomes,  www.kentfms.org.uk those with minimal capital assets and to Area – Across Kent including a Family private fee paying clients. Kent Family Mediation Centre in Sevenoaks Mediation Service also offers Legal Aid.

Kent Safeguarding Children Board Provides information and advice for  03000 41 11 11 (to report child professional people who work with abuse) children in Kent. Has multiple groups that  [email protected] monitor4, legislate and advice on all  www.kscb.org.uk/home aspects of safeguarding for children. Area – Across Kent If you are worried about a child, please do report it.

Making Miracles Making Miracles supports parents of a  07921 333003 high risk pregnancy, premature baby or a  [email protected] bay loss via professional counselling  www.makingmiracles.org.uk (trauma and bereavement) or 1-1 support Area – Kent and Medway via a "Buddy" or team member. Following a loss, Making for Miracles has a Baby Memorial Garden. The charity also

30 support and raise awareness of relevant studies into the investigation of birth defects, miscarriages and stillbirth.

We are Beams We are Beams is a local charity which  01322 668501 provides support services to disabled  [email protected] children and their families in Kent. We  www.wearebeams.org.uk are Beams services are divided up into Area – Dartford, Gravesham and Swanley four key areas: 1. Short Break Service for Disabled Children 2. Family Advice Service 3. Direct Payments Service 4. Dragon’s Retreat Short Break Unit (respite care) The children and young people who access We are Beams services will typically have one or multiple learning difficulties, complex health needs, physical or sensory impairment, challenging behaviour, autism or severe ADHD.

Food Banks

Apetito Meal Delivery Delivers daily hot meals direct to  01622 717155 people’s homes. Residents should  www.apetito.co.uk contact Kent social services or home Area – Nationwide support services department in the first instance to see if they are eligible for a subsidised service.

Edenbridge Food Bank For information about this service,  01732 865368 please contact Edenbridge Town Council  [email protected] Area – Edenbridge

31 Healthy Start Vouchers Healthy Start provides vouchers every  0845 607 6823 week to spend on milk, plain fresh,  www.healthystart.nhs/healthy-start- frozen fruit and vegetables and infant vouchers/do-i-qualify formula milk. Free vitamins are also Area – Nationwide available. Residents can qualify if they are at least 10 weeks pregnant or have a child under four, if you are on benefits or if they are pregnant and under 18 years old. To find out more please visit the website.

Kent Support & Assistance Service (KSAS) Kent Support & Assistance Service  [email protected] (KSAS) is available to support residents if  www.kent.gov.uk/social-care-and- they are facing exceptional pressures as health/care-and-support/benefits/home- a result of an emergency or crisis. KSAS essentials-in-a-crisis may be able to offer short term help, Area – Across Kent with essential groceries, items of clothing, goods for young people (such as nappies and formula) and household appliances to households who have no other means of support.

Loaves & Fishes Food Bank An independent foodbank, supporting  www.saintjohnthebaptist.org.uk up to 40 families on a weekly basis. The Area - Sevenoaks foodbank operates from St John the Baptist Church with a team of volunteers in the Sevenoaks area.

Swanley Food Bank For more information about this service,  07798 872573 please contact Swanley Food Bank  [email protected] directly.

Westerham Food Bank For more information about this service,  01959 562147 please contact Westerham Food Bank  [email protected] directly.

32 Housing & Homelessness

Citizens Advice Citizens Advice provide a free, Edenbridge & Westerham confidential, independent advice  03000 422888 service. You may have money,  [email protected] housing, employment problems,  facing a crisis or considering your www.citizensadvice.org.uk/local/edenbridge- options. Citizens Advice's goal is to westerham help everyone find a way forward, whatever problem they face. Sevenoaks (North & West Kent)  0300 330 9001 (Advice)  01732 454443 (Office)  [email protected]  www.citizensadvice.org.uk/local/north- west-kent

Swanley (North & West Kent)  0300 330 9001 (Advice)  01322 875888 (Admin Number) [email protected]  www.citizensadvice.org.uk/local/north- west-kent

Help to Buy Scheme Government Scheme to make home  03333 214 044 ownership option. New-build and re-  [email protected] sale homes may be available for  www.helptobuyese.org.uk shared ownership, Rent to Buy, Part Buy and other scheme options.

HERO Advice Service The Council’s HERO (Housing,  01732 227000 Energy, Retraining & Options for Life)  [email protected] service offers complete and  www.sevenoaks.gov.uk/services/housing personalised advice. It gives Area – Sevenoaks District information and guidance on a range of issues including, housing problems, saving money on fuel bills, debt or mortgage advice, welfare benefits, retraining and further education options, getting back to work and starting a new business.

33 Homeless Link (search for hostels) Search for hostels and homelessness  0207 8404430 services in England.  [email protected]  www.homeless.org.uk Area – Nationwide and Sevenoaks District

Housing Advice Team The Council’s Housing Service offers  01732 227000 advice for people losing their homes,  [email protected] facing eviction, rough sleepers and  [email protected] general advice for people over 55.  [email protected] Guidance will be provided on how to  www.sevenoaks.gov.uk/services/housing join the Sevenoaks District Housing Area – Sevenoaks District Register for social rented housing, how to apply for a housing association home, rural housing schemes, housing need/affordable housing development opportunities and self-build/custom build homes.

Housing Care For guidance on accommodation  www.housingcare.org services for older people, including Area – Nationwide the option to search for retirement housing and care homes.

Kent Homechoice (Social Housing Register) A partnership of Local Authorities and  West Kent Housing Association: 01732 Housing Associations that provide 749433/01732 749400 housing in Kent, providing  [email protected] information on housing choices, social  www.kenthomechoice.org.uk housing registers and help to find a Area – Sevenoaks District home.

Lookahead Offer specialist homelessness advice  0207 368 4600 and support for people with multiple  [email protected] and complex needs (mental health,  www.lookahead.org.uk learning disability and/or autism. Area – South East Services include supported housing, outreach, training schemes and lifelong learning services.

34 MacIntyre (Learning Disability Supported Provide supported living services to Housing) promote independence for young  01908 230100 people and adults who have a learning  [email protected] disability and/or autism.  www.macinyrecharity.org Area - Edenbridge

Moat Housing association providing  0845 600 1006 affordable homes and services for  [email protected] people in housing need.  www.moat.co.uk Area – South East including Sevenoaks District

Orbit Build and provide a range of homes  0800 678 1221 including rented and low-cost home  [email protected] ownership options.  www.orbit.org.uk Area – Nationwide

Porchlight (Homelessness) Helps people who have nowhere to  0800 567 7699 go and no-one to turn to. Some  [email protected] people are homeless and others  www.porchlight.org.uk struggling to cope with the pressures Area – Across Kent in their lives.

Residential Care and Nursing Homes Directory of care, nursing and  www.carehome.co.uk residential homes throughout and Area – Sevenoaks District near Sevenoaks District area.

Shelter Shelter helps people struggling with  0808 800 4444 (regular helpline) bad housing or homelessness through  0808 1644 660 (emergency advice) advice, support and legal services.  www.england.shelter.org.uk

35 Supported Housing (Kent County Council) For help to find a new home which  03000 416161 (Monday to Friday 9am to gives you the support you need to live 5pm) 03000 419191 (out of office hours – a more independent life. Speak to for emergencies only) your case worker or contact for an  [email protected] assessment if you feel you have a  www.kent.gov.uk/social-care-and- need for supported housing. health/care-and-support/housing-and-care- homes/supported-housing Area - Edenbridge

The Bridge Trust (Homelessness) The Bridge Trust provides life-  01732 368363 changing services to homeless people  [email protected] to help prevent them from falling  www.thebridgetrust.org.uk back into homelessness. The Bridge Area – Across Kent including Sevenoaks Trust supports both males and District females, from 18 years old up to retirement age.

Rethink (Mental Health Supported Housing) Has supported accommodation  01215 227007/01732 742351 services providing people with a high  [email protected] quality home and a therapeutic and  www.rethink.org recovery focused environment with Area – Sevenoaks the support to live independently. In Sevenoaks District there is the Vine Court Housing Project for people enduring mental health problems.

West Kent Housing Association To provide homes in Kent for those  Payment line: 01732 749442 who struggle to afford them in the For any other urgent enquiries: open market. To nurture the 01732 749000 between 8.45am and 5:15pm communities around those homes. Monday to Thursday and 8.45am and 4.45pm on Fridays  [email protected]  www.westkent.org Area - West Kent including Sevenoaks District

36 Learning Disabilities

Adult Social Services (Kent) For those who have care and support  03000 41 61 61 needs, they can contact for a free  [email protected] assessment. The assessment is a  www.kent.gov.uk/social-care-and- discussion between the client (or the health person you look after) and a trained Area – Kent person either from the council or another organisation that the council works with. They talk about the situation and what changes could be made to find out how needs could be met. If you or the person you want help for are over 18 years old, please contact Adult Social Services.

Avenues Groups Supports people who have learning  0300 323 0405 disability, autism, acquired brain injury  [email protected] and challenging behaviour. Typically,  www.avenuesgroup.org.uk Avenues Groups supports people with Area – London, South East, East of multiple or complex needs and/or England & West Midlands challenging behaviour. Core services are: supported living and housing, outreach, and support at home.

Hft (learning disabilities support) Providing free support and information of  01732 782700 all people with learning disabilities  [email protected] (individuals, families and carers) such as  www.hft.org.uk living independently, day services, Area – Kent including Sevenoaks District working, volunteering, hobbies and technology.

Kent Pathways Service The Kent Pathways Service supports  03000 41 61 61 adults with a learning disability to  [email protected] become more independent. They aim to  www.kent.gov.uk/social-care-and- help improve independence by health/care-and- developing life skills. Support is provided support/disability/learning- between 1 and 12 weeks and it is free of disability/kent-pathway-service charge to have support from a Kent Area – Kent Pathways Service worker.

37 Mencap Mencap values and supports people with  0808 808 111 (8am – 6pm Mon – Fri) a learning disability and their families and  [email protected] carers. A range of services are provided,  www.mencap.org.uk including round-the-clock care, helping Area – Nationwide someone join in with local leisure activities and providing advice and information on employment and education.

We are Beams We are Beams is a local charity which  01322 668501 provides support services to disabled  [email protected] children and their families in Kent. We  www.wearebeams.org.uk are Beams services are divided up into Area – Dartford, Gravesham and Swanley four key areas: 1. Short Break Service for Disabled Children 2. Family Advice Service 3. Direct Payments Service 4. Dragon’s Retreat Short Break Unit (respite care) The children and young people who access We are Beams services will typically have one or multiple learning difficulties, complex health needs, physical or sensory impairment, challenging behaviour, autism or severe ADHD.

Mental Health

Care Confidential A pregnancy Crisis Counselling service  0800 028 2228 for pregnancy and post abortion support.  www.careconfidential.com Area – Nationwide

38 Crisis Resolution Home Treatment Team Mental Health crisis help for those living (NHS) in Kent and Medway. The single  0300 222 0123 telephone number is available 24/7 if  www.kmpt.nhs.uk/where-do-i-go-in- residents need mental health support. a-crisis/ Area – Kent & Medway

Kent & Medway (Mental Health Provides mental health, learning disability Services) and substance misuse services, as well as  0300 222 0123 other specialist services.  www.kmpt.nhs.uk Area – Across Kent & Medway

Live it Well Kent Promotes a range of support and  0800 567 7699 information on mental health and  [email protected] wellbeing services to connect people  www.liveitwell.org.uk with support within their local Area – Kent and Medway communities. Support available locally includes links with statutory services, wellbeing, active lifestyle, community based activities, social support and life skills.

Live Well Kent The Live Well Kent service can help you  0800 567 7699 improve your mental, physical health and www.livewellkent.org.uk wellbeing. It is a free service for anyone  www.kent.gov.uk/social-care-and- over the age of 17. The service can help health/health you to improve your lifestyle, meeting Area – across Kent people through social activities and support to improve your relationship and managing money. Live Well Kent can also help you to gain new skills and qualifications, or support to try and find a work placement or job.

39 Live Well: Youth Mental Health An information hub offering young Information Hub (NHS) people advice and help on mental health  www.nhs.uk/livewell/youth-mental- problems, including depression, anxiety health/pages/Youth-mental-health- and stress. The Hub also includes a help.aspx ‘Check Your Mood’ self-assessment tool. Area – Across Kent and Medway

Mental Health Matters The Telephone Helpline consists of a  0800 107 0160 (24/7 service) team of highly trained and experienced  www.mentalhealthmatters.com/our- support workers who use counselling services/helpline-services/ skills to providing residents with Area – Kent and Medway emotional guidance and information. Residents choose to call us if: • They are feeling low, anxious or stressed and feel talking to another person might help them cope • They may be in extreme emotional distress and feel that there is nowhere else to turn • They may be caring for another person and finding it hard to cope

Psychological Therapies (IAPT) Psychological therapies are aimed at  0300 012 0012 providing help for people with anxiety  www.thinkaction.org.uk and depression and related problems, Area – Across West Kent such as trauma, anger, phobias, obsessions, compulsions, relationship difficulties, unresolved issues from the past and feeling of not coping with life events, including illness and childbirth.

The service provides Cognitive Behavioural Therapy (CBT), Psychological Interventions and Counselling. Self- referral through the website’s online referral form, post a form (collected from your GP surgery), directly through the number provided or a GP can refer you direct. This service is delivered by a consortium lead by ThinkAction.

40 Reachout Adults Adult Wellbeing & Mental Health  07989 219185 Support Group delivered in community  [email protected] venues and open to anyone with a mental  www.twmhr.org.uk health issue or wellbeing need. Area – West Kent including Sevenoaks District

Reachout Youth The Youth Wellbeing & Mental Health  01892 676285 Support Group is for young people who  [email protected] are experiencing mental illness who often  www.twmhr.org.uk feel lonely and isolated. Area - West Kent including Sevenoaks District

Release the Pressure Highly experienced and trained team to  0800 107 0160 provide confidential support.  www.kent.gov.uk/social-care-and- Suicide is the biggest killer of men under health/health/release-the-pressure 45 in Kent. (Funded by KCC). Area - Kent

Rethink Provide support to help people affected  0300 5000 927 by mental illness by changing attitudes.  [email protected]  www.rethink.org Area – Nationwide

Samaritans Provides emotional and confidential 24/7  08457 909090 support to those experiencing despair,  www.samaritans.org distress or suicidal feelings. Area – Nationwide

Sevenoaks Counselling Provides a professional service offered by  01732 450118 Christians to the whole community.  [email protected] Counselling for individuals, couples,  www.sevenoakscounselling.org.uk young people. Sevenoaks Counselling Area – within travelling distance to also has a Family Therapist and Play Sevenoaks Therapist. Clients are asked to pay what they can afford and counselling is available to all on equal opportunities basis.

41 Tunbridge Wells Mental Health Provides counselling which is affordable Resource (MHR) and accessible to everyone, of all faith  0300 5000 927 and non and offered by qualified and  [email protected] experienced therapists.  www.twmhr.org.uk Area – West Kent

West Kent Mind West Kent Mind (WKM) is one of over  01732 744950 140 local Mind associations (LMAs) which  [email protected] are affiliated to the national charity,  www.westkentmind.org.uk Mind. Mind is the leading mental health Area – West Kent including Sevenoaks charity in England and Wales. The goals District of WKM are: staying well, empowering choice, improving services and support, enabling social participation, removing inequality of opportunity and organised excellence.

North Kent Mind North Kent Mind (NKM) is an  01322 291380 independent mental health charity  [email protected] operating in North Kent providing a wide  www.northkentmind.co.uk range of services for people who Area – North Kent including Swanley experience mental health problems. NKMind works with people individually or in small or large groups.

42 Older People

Age UK Sevenoaks & Tonbridge Age UK Sevenoaks and Tonbridge provide  01732 454108 day care and support services, lunch  clubs, information and advice, advocacy, [email protected]. independent living support, chiropody, uk foot care services and has a computer  learning centre. Age UK also holds www.ageuksevenoaksandtonbrid information ge.org.uk Area – Sevenoaks and Tonbridge (not Swanley or Malling)

Age UK Sevenoaks & Tonbridge Lunch Lunch clubs are great places for friends to Clubs regularly meet up for people looking to  01732 454108 meet new friends. A cooked two course  lunch followed by tea and coffee is [email protected]. provided. Current Age UK Lunch Clubs uk are currently located in Westerham,  Tonbridge, , Sevenoaks, Otford, www.ageuksevenoaksandtonbrid Woodlands, Dunton Green and ge.org.uk . Age UK also holds Area – Sevenoaks District and Tonbridge information about an independent Lunch Club in .

Befriending Kent Befriending Kent is a consortium of  0300 365 8120 charitable organisations across Kent who  [email protected] delivers befriending services to older  www.befriendingkent.org.uk people with the help of volunteers to help Area – Kent to reduce social isolation in older people.

43 British Red Cross Offers help with travel to and from social  0800 028 0831 activities.  [email protected] The befriending scheme is a telephone  www.redcross.org.uk/nearyou service and consists of a weekly call of Area – Nationwide approximately 30 minutes and is available for people who are suffering bereavement, loneliness, living alone and living away from family and friends.

Care Navigators Free information & advice on local  0800 197 0097 services & social activities. Sevenoaks is  [email protected] covered by Emerald Care Navigators who  www.westkent.org work for West Kent Housing Association. Area – Nationwide

Falls Prevention Classes Falls Prevention is a safe and effective  01732 227000 exercise class aiming to keep residents  [email protected] active and helping them to maintain  independence. The class begins mainly in www.sevenoaks.gov.uk/services/health- a chair and gradually progresses to and-social-care/services-for-older- standing activities. The aim is to improve people/activities-for-older-people balance, strength and stability. Area – Sevenoaks District

Health Walks Health Walks are a free group activity for  01732 227000 people who want to do more exercise.  [email protected] They take up to an hour and are between Area – Across Sevenoaks District one and two miles long. Each health walk is led by at least two trained health walk leaders who have completed a Walking for Health training course, and they encourage the group to walk at their own pace.

44 Housing Care For self-help information and advice tools,  www.housingcare.org including Housing Options for Older Area – Nationwide People (HOOP) and Home from Hospital tools. They can help identify what potential difficulties an individual is facing and provide information and advice on what support might be available for older people.

Independent Age Free helpline providing advice for older  0800 319 6789/0207 605 4200 people, their families and carers, including  [email protected] friendship services for people in need of  www.independentage.org companionship through a regular Area – Nationwide telephone call or visit. Lines are open Monday to Friday 8am to 8pm and 9am to 1pm Saturdays and Bank Holidays.

Kent Home Library Service Volunteers for Kent Home Library Service  030000 413131 deliver a selection of books and audio and  [email protected] spend time chatting with customers in  www.kent.gov.uk/volunteering their homes who are unable to visit the Area – Sevenoaks Town, Riverhead, Seal, library in person. This could be due to ill Otford and Kemsing health, caring responsibilities or transport difficulties.

Rural Age Concern Darent Valley Rural Age Concern Darent valley (RACDV)  01322 668106 is a charity providing a day centre and hot  [email protected] meals, lunch clubs, activities, transport Area – Swanley, Dartford and and shopping trips for elderly and frail surrounding areas clients over the state retirement age and resident in the RACDV catchment area.

Sevenoaks District Seniors Action Forum The 1000 plus member Forum gathers www.sdsaf.org (contact page on information on the concerns of older website) people themselves, then works to ensure Area: Sevenoaks District that decision makers at all levels bear in mind the needs of older people when making decisions. SDSAF influences

45 developments that affects the lives of people over 50, from central to local government, from bus operators and housing to the NHS, and everything in between.

Sevenoaks Kent Shed Project Sevenoaks Kent Shed project provides the  01732 227121 opportunities for men to participate in  practical group activities such as [email protected]. woodworking. A place where men can uk share and learn new skills and work Area – Sevenoaks together ‘shoulder to shoulder’ to support one another.

University of the Third Age (U3A) The U3A movement is an organisation Westerham which provides opportunities for retired www.westerhamu3a.org and semi-retired people to learn together. Area - Westerham There are many opportunities to learn new things, including gardening, opera and painting. U3A Westerham offers the choice of 40 different study groups, plus social events for a small annual membership fee.

Yoga Yoga sessions provide a friendly  01732 227000 environment for anyone over the age of  [email protected] 50 living in the Sevenoaks District. The Area – Across Sevenoaks District sessions run for an hour with gentle yoga and relaxation techniques, with some sessions offering informal chats on lifestyle led by guest speakers. Beginners and newcomers are always welcome.

Relationships

Citizens Advice Citizens Advice provide a free, Edenbridge & Westerham confidential, independent advice

46  03000 422888 service. You may have money,  [email protected] housing, employment problems,  facing a crisis or considering your www.citizensadvice.org.uk/local/edenbri options. Citizens Advice's goal is to dge-westerham help everyone find a way forward, whatever problem they face. Sevenoaks (North & West Kent)  0300 330 9001 (Advice)  01732 454443 (Office)  [email protected]  www.citizensadvice.org.uk/local/north- west-kent

Swanley (North & West Kent)  0300 330 9001 (Advice)  01322 875888 (Admin Number) [email protected]  www.citizensadvice.org.uk/local/north- west-kent

Kent Family Mediation Service An organisation renowned for  01795 410457 offering a family mediation service to  [email protected] families and individuals who are on  www.kentfms.org.uk low incomes, those with minimal Area – Across Kent including a Family capital assets and to private fee Mediation Centre in Sevenoaks paying clients. Kent Family Mediation Service also offers Legal Aid.

Relate (Sevenoaks) The service includes relationship  01892 529927 counselling for individuals and  couples, family counselling, [email protected] counselling for children and young  www.relate.org.uk/find-my-nearest- people and sex therapy. Please note relate/outpost/sevenoaks-relate that not all services may be offered at Area –Sevenoaks Town this location.

West Kent Mediation West Kent Mediation offers free,  01732 469696 professional, confidential and  [email protected] impartial mediation to support  www.wkm.org.uk individuals in resolving conflict and Area – Across West Kent including the breakdown of relationships

47 Sevenoaks District between individuals, families, organisations and groups in the West Kent area.

Smoking

Kent Health & Wellbeing – Stop Smoking The Health & Wellbeing team is part of  0300 123 1220 Kent Community Health NHS  Foundation Trust. ‘Stop Smoking’ is one www.kenthealthandwellbeing.nhs.uk/ser of the services provided to help vices/stop-smoking individuals stop smoking. The team offers Area – Across Kent including Sevenoaks local Quit Clubs, one-to-one sessions, District specialist support to patients in hospital and free advice to businesses.

Smoking Support for under 18s If you are under 18 years of age and  0300 123 1120 (choose option 1 – the want to stop smoking, Quit Coaches can Stop Smoking Service) Text QUIT to help. A local coach will be found for you 87023 depending on where you live and they  www.kent.gov.uk/social-care-and- will talk about how best to help you, health/health/quitcoach either face-to-face or over the phone.

Substance Misuse

Alcoholics Anonymous Alcoholics Anonymous is a fellowship of  www.alcoholics-anonymous.org.uk men and women who share their Area – Edenbridge & Sevenoaks experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The Fellowship has adopted a policy of “cooperation but not affiliation” with other organisations concerned with

48 the problem of alcoholism.

CGL (West Kent Drug & Alcohol CGL is a national non-for-profit charity in Wellbeing Service) England and Wales that offers a pathway  08442 250 652 to recovery for adults challenged by the  www.westkentrecovery.org.uk use of drugs or alcohol. They provide a Area – Kent, including Gravesend, range of intensive based support, Maidstone & Tonbridge treatment and rehabilitation services that are designed to meet individual needs and support the family and friends of the service user.

Kenward Trust Provides personalised therapeutic  [email protected] interventions and one-to-one support  www.kenwardtrust.org.uk across a number of projects addressing Area – Across Kent including Sevenoaks drug and alcohol dependence and related District issues.

Kent County Council Alcohol & Drug KCC Alcohol and Drug Support service Support helps to provide effective and accessible  www.kent.gov.uk/social-care-and- preventative information, treatment, health/health/healthy-living/drug- support and recovery services. misuse/alcohol-and-drug-support Area – Kent

Transport (Community)

Age UK Sevenoaks & Tonbridge Age UK Sevenoaks, Tonbridge & District  01732 454108 operates a minibus service to take older  residents in , , [email protected] , , Dunton Green, Area – Sevenoaks District & Tonbridge Edenbridge, Halstead, Hever, Kemsing, Borough , Leigh, Otford, , Riverhead, Seal, Sevenoaks, Sevenoaks , Shoreham, Sundridge and

49 Westerham to their Day Centres and some lunch clubs.

Compaid Offers support to disabled people and  01892 832447 groups, from hospital and other medical  [email protected] appointments, to outings to local attractions Area – Sevenoaks District and attendance at community centres. Covers all of the Sevenoaks District. No membership fee – journeys charged per mile

Dial 2 Drive (Imago) Dial 2 Drive volunteer drivers use their  0300 777 1200 own cars to take members to medical and  [email protected] social appointments. The service is for Area – Sevenoaks, Tonbridge, those unable to access public transport Tunbridge Wells & surrounding areas due to older age, illness or disability. Drivers can be booked for days, evenings or weekends. Annual membership applies and mileage is charged.

Edenbridge Voluntary Transport Volunteer drivers provide transport to Service medical appointments for residents of  01732 865353 Edenbridge and neighbouring villages who  [email protected] do not have transport of their own and Area – Edenbridge & neighbouring cannot use public transport. villages

Kent Karrier Kent Karrier is a flexible Dial-a-Ride  03000 413567 service that takes members directly from  [email protected] their door anywhere in the Sevenoaks Area – Sevenoaks District District. All services are operated with a wheelchair accessible vehicle and have experienced drivers.

North West Kent Volunteer Centre A voluntary driving service for elderly or  01322 294600 disabled residents using volunteer drivers, Area – Swanley & the outlying villages for Swanley and the outlying villages.

Rural Age Concern Darent Valley Operates a minibus service to older  01322 666448 residents of the Northern Parishes of  [email protected] Sevenoaks District covering Ash-cum- Area – Northern parishes of Sevenoaks Ridley, , , , 50 District , Hartley & Hodsoll Street, Hextable, , New Ash Green, , Swanley and West Kingsdown areas. Provides regular minibus services including door-to-door assisted shopping trips to supermarkets and town centres and lunch clubs.

Sevenoaks Buses 4U Buses 4U is a flexible local bus service. The  01883 732791 route and timings of the bus are  [email protected] determined by the requests of passengers.  www.buses4u.org.uk The service is available to paid-up Area – Sevenoaks District members of Buses 4U Sevenoaks and membership is only available to those living in the Sevenoaks District who do not have access to other bus or rail services.

Sevenoaks Volunteer Transport Group Provides transport, using volunteer drivers  01732 458931 for elderly, inform or disabled residents Area – Sevenoaks District who do not have their own transport to access medical appointments at clinics and hospitals

Transport - Wheels 2 Work The Kent Wheels 2 Work scheme is run by  01883 732791 East Rural Transport Partnership  [email protected] (ESRTP). It is a charity that works with  www.w2wkent.co.uk support from Kent County Council and Area – Kent and Surrey Surrey County Council to provide additional local transport. Wheels 2 Work provides and affordable moped loan scheme to over 16 year olds who live in Kent as a transport solution for getting to work, training or education.

51 Volunteering

Children’s Centres (volunteering) Offers volunteering placements with under  www.kent.gov.uk/leisure-and- 8’s and information and applications can be community/volunteering/children-and- made through Kent County Council young-people-volunteering website. Area – Sevenoaks District

Citizens Advice North & West Kent For up-to-date volunteering opportunities (volunteers) in Swanley and Sevenoaks, please visit the  website. www.citizensadvice.org.uk/local/north- west-kent/volunteer Area – Sevenoaks District

Home-Start NW Kent Home-Start volunteers visit families at  01322 225100 (local Home-Start) home each week, supporting parents in  0800 068 6368 (information line) situations as diverse as isolation,  [email protected] bereavement, multiple births, illness,  www.homestartnwkent.org.uk disability or who are just finding parenting Area – Nationwide (Home-Start NW Kent a struggle. Volunteers provide non- covers Dartford, Gravesham and judgemental practical and emotional Swanley). support and help build the family’s confidence and ability to cope. If you are interested in becoming a Home-Start volunteer, please get in touch.

Imago Imago’s Volunteer Centres promote and  [email protected] encourage volunteering, community  www.imago.community activity and social action. They help to Area – Sevenoaks, Tonbridge, Tunbridge recruit, place and support people who want Wells, Edenbridge & surrounding areas to volunteer in the community.

Kent Home Library Service Volunteers for Kent Home Library Service  030000 413131 deliver a selection of books and audio and  [email protected] spend time chatting with customers in their  www.kent.gov.uk/volunteering homes who are unable to visit the library in Area – Sevenoaks Town, Riverhead, Seal, person. This could be due to ill health, Otford and Kemsing caring responsibilities or transport difficulties.

52 National Trust - Chartwell, Emmetts For information about volunteering at the Garden & Quebec House (Volunteers) National Trust in Sevenoaks District, please  01732 868381 contact via telephone. Area – Sevenoaks District

Stronger Kent Communities 11 organisations infrastructure support,  volunteering advice and support. [email protected] Delivering events, training/conferences for rg.uk Kent’s voluntary/community sector.  Funded by Kent County Council. [email protected] rg.uk  [email protected] k  www.strongerkentcommunities.org.uk Area – across Kent

Wellbeing Community Projects

D’Vine Singers (singing for fun and The D’Vine Singers was set up in 2015 as wellbeing) part of a West Kent research study, which  07967 442935 confirmed the benefits of singing on  [email protected] mental wellbeing. The group continues to offer singing sessions for Sevenoaks residents with mental health problems and others who enjoy singing in a supportive group. The D’Vine Singers meet weekly in term-time for a session of community singing – open to all without the need to read music.

53 Eden Songsters (singing for fun and Eden Songsters is a community group who wellbeing) sing for fun and wellbeing. They are open  01732 503606 to all and cater for people with physical  [email protected] and mental health needs and/or carers. Area – Edenbridge

Rural Kent Coffee and Information A mobile pop-up café and information hub Project helping to tackle isolation and loneliness in  [email protected] Kent’s rural communities, by providing an  www.ruralkent.org.uk/coffeeproject informal venue for residents to get Area – Across Kent and Medway together for free tea, coffee, cake and chat. The hub displays a wealth of information about the services available to residents.

The BRIDGES Centre Community The BRIDGES Centre is a voluntary Projects community charity that aims to provide  01732 868186 restful surroundings for everybody in  [email protected] Edenbridge and surrounding areas. As well  www.bridgescentre.org as serving high quality, locally sourced and Area – Edenbridge and surrounding homemade food, the BRIDGES Centre villages provides activities and services that support the local community. BRIDGES is a charity that is supported by over 60 volunteers. Any profit made goes to supporting local community projects and other charitable projects. The BRIDGES Centre is a great centre for hire for events such as birthdays and christenings.

The Howard Venue, Hextable The Howard Venue has facilities for all  01322 618618 community uses as well as business use  [email protected] and social events. A variety of community  www.thehowardvenue.co.uk classes take place here, ranging from Area – Hextable music, dance, fitness and art for all ages. There are also classes for residents with dementia and mobility problems. For further details on the classes held at the Howard Venue, please visit the website.

54 Youth Centres, Services & Projects

Commonwork Trust The Commonwork Trust offers  01732 463255 therapeutic and educational support for  [email protected] young people aged 8 – 24 years, based  www.boreplace.org/what-we-offer around the organic market garden, organic Area – Bore place, Chiddingstone & dairy farm and the conference centre. The Edenbridge Commonwork Trust hosts a variety of programmes, including a Holiday Club.

Community Activity Teams (CATS) CATS is a mobile youth service operating  07983 603716 across Kent. They are working with KCC Area – Hartley, New Ash Green, South to bring a broad range of activities and Darenth & Horton Kirby and West youth work sessions that also provide Kingsdown support and advice on any issues. Through youth work sessions, CATs can support youth to communicate effectively, develop self-confidence and determination, learn to manage feelings & relationships and develop creativity and problem solving skills.

Dunton Green Youth Projects There is a wide range of youth activities  01732 462966 that young people can get involved in, Dunton Green Parish Council Facebook: including movie nights, free football  www.duntongreenpc.org.uk training and street dance.

Edenbridge Youth Forum Edenbridge Youth Forum aims to  01732 749487 empower young people to raise and tackle  www.westkent.org local issues and plan their own activities. Area – Eden Centre, Edenbridge

55 HOUSE at the Eden Centre HOUSE at the Eden Centre provides an  01732 749945 array of services for young people aged  [email protected] 11- 19 (up to 25 with additional needs) in  www.westkent.org a fun and relaxed environment. Area – Edenbridge

HOUSE in the Basement HOUSE in the Basement is a café for  01732 466593 young people aged 11-18. Facilities Area – Stag Community Arts Centre, include free Wi-Fi, the use of computers, Sevenoaks & surrounding areas iPads, Wii, X-Box 360 and a PS3. The HOUSE offers a warm and safe environment for young people to hang out with friends or chat to Youth Workers. Members have access to a free bus pass for the Number 8 bus. There are cooking facilities, Open Mic Nights and HOUSE in the Basement is registered with the “get it” condom scheme. The Tuesday Club works with IMAGO in providing a club for young people (11 -25) with additional needs.

Imago Short Breaks Fun Club Short Breaks after school, day  01892 530330 and residential activities. These encourage  www.imago.community/Children-and- independence and confidence in disabled Young-People/Short-Breaks-Service young people by enabling them to access mainstream opportunities alongside their able bodied peers: they also offer a much needed carer break to families.

Kent County Council Sexual Health For guidance on relationships, sexual and  www.kent.gov.uk/social-care-and- emotional health, list of your local sexual health/health/sexual-health health services, order a home chlamydia Area – Across Kent or HIV test kit and more, please visit the website provided.

56 Kent Young Carers Kent Young Carers support all young  0300 111 1110 carers aged 5 – 18 across Kent with  [email protected] information, advice, social activities and  www.imago.community/Children-and- individual support. Kent Young Carers Young-People/Short-Breaks-Service gives young carers the opportunities to Area – Across Kent socialise with other young carers.

Kent Youth County Council Kent Youth County Council members  [email protected] represent young people in their area. They  www.kent.gov.uk/kycc help to voice their opinions and bring Area – across Kent, including Sevenoaks about change. To stand for election as a District member of KYCC you have to: - Be 11-18 years’ old - Live, go to school or work in Kent - Tell us what you want to campaign on and why people should vote for you Elections are held every November and more details are available on the website at www.kent.gov.uk/kycc

SAYT – Sevenoaks Area Youth Trust A Christian youth work charity meeting  07763 364185 young people in Sevenoaks Town and  [email protected] surrounding villages – working on the  www.sayt.org.uk streets, in school and in House in the Area – Sevenoaks Town and surrounding Basement. villages

Sevenoaks Youth Council Sevenoaks Youth Council represents  01732 459953 young people locally and helps them  [email protected] voice their opinions. Youth Councillors  www.sevenoakstown.gov.uk discuss any issues youth have from Area – Sevenoaks Town and surrounding Sevenoaks and ideas how to make villages Sevenoaks better for their peers. All local young people may attend meetings to raise/bring forward change. For further information about free music lessons and Open Mic Nights in February, March, May and June at The House in the Basement Youth Café, please do get in touch.

57 Swanley Youth Hub The Swanley Youth & Community Centre  03000 421545 has a wide range of facilities and Area - Swanley activities, including art, music, singing, D of E, pool, table tennis and much more. Regular exciting day trips and residential trips are also on offer.

West Kent Communities 8-12s Clubs The 8-12’s project aims to support local  01732 749945 children who benefit from additional  [email protected] support with social and/or emotional  www.westkent.org/your- needs. Children are referred to the community/our-community- project by their school or parents. The services/young-people projects provide weekly, low-cost, locally Area – Dunton Green, Sevenoaks, based activities in a safe environment and Swanley, West Kingsdown, New Ash the activities provide a mixture of Green physical, creative and educational workshops for the children to enjoy and learn new skills. (8-12s Dunton Green Project is funded by Sevenoaks District Council).

West Kent Communities Youth Services West Kent Communities have been  01732 749945 commissioned by Kent County Council to  [email protected] deliver youth services across the district  www.sevenoaks.gov.uk for the next five years. Please contact Area – Dunton Green, Sevenoaks, Roxanne Frost on Swanley, West Kingsdown, New Ash [email protected] for Green information about what is happening in your area and Lucy Moore-Smith on [email protected] for any enquiries regarding school work.

Youth Forums & Meetings Local youth forums and meetings provide  03000 418155 the opportunity for young people to get  www.kent.gov.uk/kycc their voice heard. Area – Across Kent

58 To find out more, please contact us:

t 01732 227000 e [email protected] w www.sevenoaks.gov.uk

Sevenoaks District Council Council Offices Argyle Road Sevenoaks Kent TN13 1HG Monday - Thursday 8.45am to 5pm Friday 8.45am to 4.45pm

This publication is available in large print and can be explained in other languages by calling 01732 227000

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