XML Documentation for Adobe Experience Manager

An enterprise-class CCMS to manage documentation from creation to delivery

It’s a component content management system for technical documentation, IT and marketing teams to manage structured content from creation to delivery, providing a consistent customer experience across touchpoints. What can I do with XML Documentation?

Delight customers with consistent experiences Standardize content in DITA with a simple yet by bringing marketing and technical content powerful web editor for all onto the same platform Use the out-of-the-box content ingestion framework to consolidate Effortlessly author, manage and deliver technical content on existing content, present in various formats, to a single DITA standard. the same platform as your marketing content. Empower your Enable subject matter experts and casual contributors, with no prior marketing and technical teams with the ability to reuse each XML knowledge, to author in DITA from anywhere using a simplified other’s assets and inject DITA content into existing webpages. And web-based editor. Give DITA experts advanced authoring capabilities personalize the end-user experience using advanced analytics from like content reuse, inline tags, element path breadcrumbs, smart Adobe Marketing Cloud integration. catalog, and more.

Stay ahead of the competition with market- Empower distributed teams to contribute and leading enterprise content management collaborate faster and smarter capabilities A fast and easy web-based process saves time and effort by allowing Make full use of the best-in-class content management capabilities multiple authors and reviewers to give inputs and accept/reject of Adobe Experience Manager. Manage all your digital assets from changes effortlessly. Use Projects to assign roles and track progress, a single repository for maximum value and easy access. Track and automate the delegation of tasks with completely customizable and manage multiple publication versions easily with powerful workflows. Take advantage of deep integration with Adobe version management. Track content reuse using automatic link FrameMaker to author faster. management and warn users of any dependencies when content is about to be deleted. Build personalized content experiences with comprehensive search and tag management. Automate translation workflows by seamlessly integrating with leading translation vendors. Ensure publishing readiness by easily accessing in-depth content health reports.

Effortlessly design and deliver immersive, omnichannel content experiences Achieve higher content velocity by publishing DITA content directly to Experience Manager as dynamically updated . Query from a unified source of structured content to offer content as a service, on demand across channels. Experience enterprise-class publishing, make large volumes of content accessible across screens as Responsive HTML5, Mobile App, PDF, EPUB, Kindle and more. Also integrate with other publishing solutions using out-of-the-box APIs. How does XML Documentation function?

Adobe Experience Manager

Authoring XML Documentation Collaboration

Publishing*

Translate Reports Search Review Authors Authors Content Management Search Reviewers Content Reuse Review & Approval Author Approvers

DITA Any DITA Editor Search System Admin Web Editor

Assets

*Leverage integration with Adobe FrameMaker Publishing Server (2017 release) and easily automate multichannel publishing to generate output in multiple formats

What are the features of XML Documentation?

Single platform for marketing and technical content Author, manage and deliver DITA content alongside marketing content in Experience Manager to create a consistent customer experience at every touchpoint before and after purchase. Ensure content integrity across your website with a unified content strategy.

Content reuse across webpages Easily reuse common content like product specifications across marketing and technical webpages.

Adobe Marketing Cloud integration Harness the power of Adobe Marketing Cloud for your technical documentation pages to deliver personalized and engaging content with advanced analytics. For example, you can target your customers better with personalized marketing content based on what kind of technical information are they consuming most.

First-of-its-kind ‘blended’ publishing Now mix technical and marketing content seamlessly by injecting DITA content into an existing Experience Manager webpage.

Built-in web-based DITA editor Author from anywhere using the user-friendly, web-based DITA editor that’s available out-of-the-box without any additional licensing cost. Enjoy support for DITA 1.3, 1.2, 1.1, Lightweight DITA and any other DITA specializations. Simplified DITA authoring experience Enjoy a simplified authoring experience with multiple authoring modes. Subject matter experts or casual contributors can readily author DITA content without any XML programming knowledge. Easily configure the web editor with customizable menus.

Content ingestion framework for DITA migration Convert Word, DocBook, XHTML, custom XML and unstructured FrameMaker content to DITA out-of-the-box with a simple plug and play conversion framework. Automate conversion and DITA validation for a seamless experience. Get started with minimal configuration or use extensive REST based APIs to customize the process as per your conversion needs. Easily track the conversion progress with status reports.

Advanced DITA authoring Empower DITA experts with powerful authoring features like content reuse, inline tags, element path breadcrumbs, properties panel, smart catalog, drag and drop content, repository view, map outline, conditional tagging, keys, multi-topic authoring and integrated search.

WYSIWYG map editor Use the WYSIWYG web-based editor with simple drag and drop capabilities to author the map. Use search and filters to easily find and insert content in the publication. Take advantage of advanced authoring features like reltables.

Powerful version management Easily manage and look up older versions of multiple publications with version history, version preview, version compare, branching and labeling capabilities.

Advanced link and dependency management Track content reuse with powerful link and dependency management. Keep both forward and backward references intact as you move, rename, or translate content with automatic link management. Warn users when they are about to delete content being reused.

Comprehensive search & tag management Build your own tag libraries with advanced tag management capabilities to provide personalized content experiences to end users. Find relevant content faster with faceted search functionality. Bulk tag content within the of a map.

Centralized digital asset management Manage all digital assets from a single repository. Effortlessly upload a range of formats like AI, PSD, EPS, SVG, MP4, and more. Update digital assets with minimal effort by automatically creating different resolution renditions. Sync the repository with for seamless file sharing.

Industry-leading translation management and localization support Smoothly integrate with leading translation vendors using built-in connectors that automate translation workflows. Reduce time and costs by making full use of detailed out-of-the-box dashboards to identify untranslated and out-of-sync content.

In-depth content health and readiness reports Monitor content health by easily accessing in-depth reports that list broken links and references, and the review status of all topics. Use the reports to perform comprehensive sanity checks, ensuring publishing readiness. Generate a content reuse report to track adherence to reuse guidelines. Easy integration through APIs Build customized solutions using REST APIs to integrate any offline DITA editor or existing content repository.

Support for FrameMaker documents and books Use the same CMS to manage unstructured FrameMaker and DITA content, reducing maintenance costs during the migration process. Enjoy support for version management, translation and generating outputs for FrameMaker documents.

Seamless web-based review experience Enable a fast and easy web-based review process for distributed teams with multiple authors and reviewers. Provide inline review comments with content insertion, deletion, highlighting and commenting capabilities. Allow authors to easily import review comments with a single click and accept/reject comments. Review topics one by one or as a whole publication and easily track content changes for a seamless iterative experience.

Powerful project and workflow management Collaborate with team members using projects, workflows and tasks. Use Projects to track progress and assign different roles to team members. Automate the delegation of tasks with completely customizable workflows to ensure business processes are complied with.

Native integration with Adobe FrameMaker Enjoy deep integration with Adobe FrameMaker for a fast and efficient authoring experience. Access version management, search, and review capabilities from within FrameMaker.

Direct publishing of DITA content to Experience Manager Now publish DITA content to Experience Manager as dynamically updated pages for higher content velocity. Deliver highly interactive, personalized experiences to end users leading to customer delight.

Content as a service Deliver structured content on-demand across channels from one unified source. Query content using REST-based APIs based on taxonomy, classification and semantics.

Best-in-class multichannel publishing Make content accessible across devices with easy publishing to Experience Manager Sites, Responsive HTML5, Mobile App, PDF, EPUB, Kindle and more. Customize output to deliver highly relevant content experiences.

Enterprise-class publishing Easily manage large volumes of content and frequent publishing needs through batch and scheduled publishing. Use baseline publishing to manage documentation across product versions.

Effortless integration with other publishing solution Integrate with publishing solutions using out-of-the-box APIs to export DITA content along with DTDs. Automate publishing tasks after output generation with workflow integration. Get added business value with XML Documentation

3x

Deliver a uniform experience to end users Increase enterprise content velocity up to • Offer consistent content experiences across all customer three times touchpoints, such as pre-sales (marketing) and post-sales • Empower authors to single-source and seamlessly publish DITA (help, customer support), to drive higher customer satisfaction, content with a single click by leveraging the native DITA support loyalty and demand in Experience Manager • Eliminate redundant and inaccurate content • Accelerate time to market through incremental updates to content, eliminating the need to republish completely.

40%

Reduce total cost of ownership by up to 40% Efficiently manage the content lifecycle end-to- • Eliminate the time and cost associated with managing end with One Adobe Solution multiple CMSs, including purchase, deployment, integration, • Leverage a complete set of industry-leading products for maintenance and user training the technical communication industry that work seamlessly • Shorten the learning curve and decrease training costs together to create, manage and deliver engaging content because users are already familiar with Adobe tools and experiences systems • Provide consumers with fast and easy access to relevant, • Empower authors to do more in less time through efficient personalized information anytime, anywhere, on any device content reuse, advanced search-and-find, powerful review and • Exceed your consumers’ expectations with a scalable, adaptive approval, and -gen collaboration features content platform built for enterprises, that drives low costs and • Significantly reduce localization time and cost by streamlining complexity, and high performance complex workflows, providing in-context translation packages • Empower technical publishing departments to deliver engaging to vendors, and avoiding redundant or erroneous translations content experiences that drive customer delight – across different forms, languages and screens Which organizations would benefit from XML Documentation?

Any organization which is looking:

For a quick, seamless one-touch publishing experience To own a single CMS for managing marketing and to Experience Manager Sites and Mobile, PDF, technical content end-to-end. Responsive HTML5 etc.

To deliver a uniform, consistent pre- and post-purchase To reduce the total cost of ownership by optimizing content experience to end users. maintenance overheads and streamlining throughput bottlenecks.

To leverage familiarity with existing Adobe tools/ For efficient content reuse and powerful review, systems, and consolidate IT landscape with one partner. collaboration and translation workflows for faster go- to-market.

To significantly reduce localization time and costs. To minimize publishing errors before content goes live. For any queries, please write to us at [email protected]

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