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Safeguard Enterprise Administrator Help Product Version: 8.2 Contents About Safeguard Enterprise

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Safeguard Enterprise Administrator Help Product Version: 8.2 Contents About Safeguard Enterprise SafeGuard Enterprise administrator help product version: 8.2 Contents About SafeGuard Enterprise....................................................................................................................1 Installation.................................................................................................................................................4 SafeGuard Enterprise components............................................................................................... 4 Getting started............................................................................................................................... 7 Setting up SafeGuard Enterprise Server.................................................................................... 10 Setting up SafeGuard Enterprise Database................................................................................13 Setting up SafeGuard Management Center................................................................................21 Testing communication................................................................................................................27 Securing transport connections with SSL................................................................................... 28 Registering and configuring SafeGuard Enterprise Server.........................................................33 Creating configuration packages.................................................................................................35 Setting up SafeGuard Enterprise on endpoints.......................................................................... 37 Installing the encryption software on Windows...........................................................................40 Installing the encryption software on macOS............................................................................. 49 Setting up Web Helpdesk........................................................................................................... 51 About upgrading.......................................................................................................................... 53 About migrating........................................................................................................................... 55 SafeGuard Management Center............................................................................................................57 Logging on to the SafeGuard Management Center....................................................................57 SafeGuard Management Center user interface.......................................................................... 58 Working with policies...................................................................................................................61 Working with configuration packages..........................................................................................66 Enhanced authentication - the .Unconfirmed Users group......................................................... 69 User Machine Assignment.......................................................................................................... 70 Improve Sophos SafeGuard by sending anonymous usage data...............................................75 SafeGuard Management Center advanced................................................................................ 76 Managing Windows endpoints............................................................................................................. 222 Manage BitLocker Drive Encryption..........................................................................................222 Location-based File Encryption................................................................................................. 232 Cloud Storage............................................................................................................................243 SafeGuard Data Exchange....................................................................................................... 249 SafeGuard Enterprise and self-encrypting, Opal-compliant hard drives................................... 256 SafeGuard Configuration Protection......................................................................................... 259 About uninstallation................................................................................................................... 259 Managing Mac endpoints.....................................................................................................................261 Create configuration package for Macs.................................................................................... 261 About SafeGuard Native Device Encryption for Mac................................................................261 About SafeGuard File Encryption for Mac................................................................................ 268 Troubleshooting......................................................................................................................... 279 Inventory and status data of Macs........................................................................................... 281 Uninstall Native Device Encryption from Mac endpoints.......................................................... 281 Uninstall File Encryption from Mac endpoints...........................................................................282 Synchronized Encryption......................................................................................................................283 Best Practice: multi-key support for Synchronized Encryption................................................. 284 Requirements.............................................................................................................................285 Encrypt data.............................................................................................................................. 290 Outlook Add-in for Synchronized Encryption............................................................................ 304 Integration with Sophos Central Endpoint Protection............................................................... 305 Share SafeGuard Enterprise key ring with mobile devices managed by Sophos Mobile.......... 306 Configure trusted applications and ignored devices................................................................. 308 Application-based File Encryption policies in the RSOP.......................................................... 309 Advanced management....................................................................................................................... 310 (2021/02/09) Best practices and recommendations.......................................................................................310 Security recommendations........................................................................................................ 319 Replicating the SafeGuard Enterprise Database...................................................................... 321 Web Helpdesk........................................................................................................................... 321 Recovery....................................................................................................................................334 Tools.......................................................................................................................................... 336 Technical support................................................................................................................................. 350 Legal notices........................................................................................................................................ 351 (2021/02/09) SafeGuard Enterprise administrator help 1 About SafeGuard Enterprise SafeGuard Enterprise is a comprehensive data security solution that uses a policy-based encryption strategy to provide reliable data protection on workstations, network shares, and mobile devices. It allows users to securely share information and work with files on Windows, macOS, iOS, and Android devices with the help of the Sophos Secure Workspace app, see SafeGuard Enterprise components (page 4). In the SafeGuard Management Center, you manage security policies, keys, and certificates using a role-based administration strategy. Detailed logs and report functions ensure that you always have an overview of all events. On the user side, data encryption and protection against unauthorized access are the main security functions of SafeGuard Enterprise. SafeGuard Enterprise can be seamlessly integrated into the user's normal environment. Synchronized Encryption - application-based File Encryption Synchronized Encryption is built on two assertions – that all data is important and must be protected (encrypted) and that encryption should be persistent wherever the data is located. In addition, important data should be encrypted automatically and transparently so that a user need not be bothered with having to decide whether or not to encrypt a file based on its perceived importance. This very basic premise, that all data is important and must be protected, ensures that all data is encrypted seamless without user intervention. This allows the user to remain productive, have their data secure and follow their existing workflows, see Synchronized Encryption (page 283). Location-based File Encryption • Cloud Storage Cloud storage
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