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Derbyshire First Contact Signposting Scheme Helping People Stay Safe and Independent… Derbyshire First Contact Signposting Scheme Helping people stay safe and independent… Produced by Derbyshire Adult Care, Derbyshire County Council, County Hall, Matlock, Derbyshire DE4 3AG Call Derbyshire 08456 058 058 Photos from www.JohnBirdsall.co.uk This document is produced on recycled paper 2/11 Derbyshire County Council Derbyshire First Contact Derbyshire Constabulary helping people stay safe and independent Derbyshire Community Health Services Derbyshire Dales District Council What is Derbyshire First Contact? Derbyshire Fire and Rescue Service First Contact is a free and universally available service for adults in Derbyshire. Derbyshire Libraries – Home Library Service It provides an easy way to be put in touch with a wide range of local services Erewash Borough Council that can help you by using one point of contact. Erewash Community Concern A number of organisations (listed below) have formed a partnership to help Erewash Community Transport make access to services easier. Erewash Voluntary Action CVS Organisations involved in supporting the scheme Glossop Community Transport High Peak Borough Council Action Housing UK High Peak Community Housing Age UK Derby and Derbyshire Medequip Age UK Chesterfield and District NE Derbyshire District Council Age UK Nottingham and Nottinghamshire Neighbourhood Watch Amber Valley Borough Council North Derbyshire Home Improvement Agency Amber Valley Community Transport Rykneld Homes Amber Valley CVS South Derbyshire CVS Amber Valley Housing Ltd South Derbyshire District Council Ashbourne Community Transport Spirita Home Improvement Agency Bakewell and Eyam Community Transport Three Valleys Housing Bolsover District Council Swadlincote Community Transport Buxton Volunteer Centre Swadlincote 50+ Forum Chesterfield and District Community Transport Welfare Benefits Information and Advice Service Chesterfield Borough Council Chesterfield 50+ Forum Children and Younger Adults (CAYA) Additional partners are being identified Children’s Signposting Service as the scheme develops Clowne and District Community Transport Dales Housing Department of Works and Pensions Derbyshire Carers 2 3 How does the Scheme work? What kind of services can be accessed? • A quick and simple checklist is completed on your behalf to identify • Welfare benefits advice and claims forms can be completed on your individual needs your behalf • The checklist is sent, by a partner organisation, to a central point of • Home safety and security advice – fitting of free smoke detectors contact (Call Derbyshire) and door bars • Referrals are then automatically sent on to the relevant agency • Housing advice, repairs and adaptations • You will be contacted to see what services can be offered by them • Information on local transport schemes • Your details will be held on the Call Derbyshire Database and will not • Energy Efficiency advice be shared with any third party without your permission • Information on local groups and activities Who can use First Contact? • Falls assessments and advice on falls prevention It is for anyone (over the age of eighteen) who thinks that they could benefit • Advice and support for parents coping with young families from the service. • Advice and support about how to live a healthier lifestyle Who could benefit from access to services, support or advice? • Community alarms Some areas we can help with are: • How to access benefits • Your ability to cope if you are getting older For further information on Derbyshire First Contact Signposting • Where to go for support and advice if you have a young family Scheme, please contact: Call Derbyshire 08456 058 058 • Getting out and about if you cannot access public transport • Finding appropriate housing, which meets your needs • The security of your home • Fire safety at home 4 5 Please note: The information in this leaflet may also be available in another format, for example, in large print, Braille, or another language. Adults Get Hurt Too – If you are worried about an adult you think is being abused or neglected then contact Call Derbyshire on 08456 058 058, where trained staff can deal with your concerns 6 7.
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