Hardware Announcement February 9, 2006

IBM BladeCenter H Chassis delivers high performance, extreme reliability, and ultimate flexibility to even the most demanding IT environments

Overview • Better video performance and faster refreshes At a glance BladeCenter H Chassis — A • More complete LDAP integration rock-solid foundation for today′s on • Much better granularity of access IBM BladeCenter H delivers high demand business and permissioning performance, extreme reliability, • Faster USB response via USB 2.0 and ultimate flexibility to even the • The rack-optimized, 9 U modular protocol for blade servers that most demanding IT environments. design enclosure holds up to 14 have the functionality blade servers. • Concurrent media access (local BladeCenter H features: • A high-availability, redundant and remote) for blade servers • One pair of 2,900-watt power midplane supports all current and that have the functionality modules. An additional power future IBM blades. • Shared management resources in module option is available • The chassis includes: the chassis (contains two 2,900 W power − Two 2,900-watt, hot-swap, • Multiple remote KVM sessions for supplies). redundant power modules and blade servers that have the • Two hot-swap blowers standard. support for two additional functionality • One Advanced Management (optional) 2,900-watt, • Improved serviceability Module. A second module is hot-swap, redundant power • Backward compatibility with available as an option. modules existing switch modules and blade • Ability to integrate storage and − Two hot-swap, redundant servers blowers and 6 or 12 networking into IBM services and support chassis. supplemental fans • • The brand new Advanced Support for both current and •  Management Module (aMM) gives ServerProven compatibility future IBM blade servers for you control over the solutions at testing and Web support investment protection. 1 • — • Three-year, on-site , limited Brand new serial port breakout the chassis level simplifying 2 installation and management of warranty connector to give direct serial everything in your installation. connection to installed blades • The chassis supports up to four Key prerequisites (for those blades with the functionality). traditional fabrics using • networking switches, storage • A supported — HS20, IBM DVD, two USB inputs, and switches, or pass though devices. HS40, LS20, JS20, or the new light path Diagnostic Panel. JS21 The chassis also supports up to The blades servers supported by four new high-speed fabrics for • 200 to 240 V ac power source this new BladeCenter Chassis are: future support of protocols like 4X Infiniband or 10 Gb Ethernet. The • Monitor, USB keyboard, and USB • BladeCenter HS20, BladeCenter built-in media tray is customer mouse HS40 serviceable and includes light • AMD LS20 for IBM • Ethernet switch module path diagnostics, front USB BladeCenter inputs, and a DVD drive. • Rack • BladeCenter JS20, BladeCenter • IBM Director and Remote JS21 Deployment Manager makes it Planned availability date easy to install and manage. These blades feature: March 7, 2006 BladeCenter Advanced Management • DP, Xeon MP, PowerPC , Module and Opteron capable models The new Advanced Management Module (aMM) increases the functionality and performance seen when remotely accessing the solution:

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 106-161 Description

Related options

• BladeCenter Advanced Management Module — 25R5778 • BladeCenter H Double 30A NEMA L6-30P (208V) 4.3M — 25R5783 • BladeCenter H Dual 32A IEC 309 P+N+G/16A IEC 320-C20 (230 V) 4.3 M — 25R5784 • BladeCenter H Triple 16A IEC 320-C20 (200-240V) 2.8M — 25R5785 • BladeCenter H Serial Port Breakout Cable — 40K9605 • BladeCenter H Double 30A KSC 8305 (S. Korea) (220 V) 4.3 M — 25R5811 • BladeCenter H Dual 32A AS/NZS 3112/16A IEC 320-C20 (AUS/NZ) (230 V) 4.3 M — 25R5812 • BladeCenter H 2900 W AC Power Module Pair with Fan Packs — 31R3335

Product positioning

In just 9 U of rack space, the BladeCenter H Chassis can contain up to 14 blade servers, 10 switch modules, and four power supplies to provide the necessary I/O network switching, power, cooling, and control panel information to support the individual servers.

Reference information

1 IBM sends a technician after attempting to diagnose and resolve the problem remotely. 2 For information on the IBM Statement of Limited Warranty, visit

http://www.ibm.com/servers/support /machine_warranties/

Alternatively, this information is also available by contacting your IBM representative or reseller. Copies are available upon request.

Note: The information in IBM announcement letters is subject to change without notice, consult the IBM Sales Manual, or your IBM marketing representative or reseller, for the most current information regarding IBM products.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter 106-161 https://www.ibm.com/partnerworld/ mem/sla.jsp?num=106-161

Trademarks

Remote Deployment Manager is a trademark of International Business Machines Corporation in the United States or other countries or both. BladeCenter, ServerProven, and PowerPC are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others.

106-161 -2- IBM United States Announcement Supplemental Information

February 9, 2006

Select your country, and then select the product as the Publications category.

An installation and user′s guide, and safety and warranty publications are shipped with each BladeCenter H Technical information Chassis. The following publications are available immediately. Specified operating environment

Order Physical specifications Title number BladeCenter H Chassis BladeCenter Solutions GM13-0173 xSeries Family Brochure GM13-0128 8852-4Xx

The BladeCenter H Chassis Installation and User′s Guides Blade server bays (type) — High-availability midplane and Hardware Maintenance Manuals, in U.S. English Blades server standard — 0 versions, are available from our Web site Blades server maximum — 14 PCI slots — 0 http://www.ibm.com/pc/support I/O module bays — 10 Management modules — 2 Displayable softcopy publications Standard — 1 Additional — 1 Publications are offered in displayable softcopy form. DVD-ROM (USB) — 1 USB port — Front 2 These displayable manuals can be used with the Diskette drive — 0 BookManager READ licensed programs in any of the Power supply modules — 2900 W supported environments. Terms and conditions for use Number standard — 2 with fan packs of the machine-readable files are shipped with the files. Maximum — 4 with fan packs Hot-swap — Yes Services Redundant power — Standard Auto restart — Yes Cooling — 2 blowers IBM Integrated Technology Services Redundant — Yes Hot-swap — Yes IBM services include business consulting, outsourcing, hosting services, applications, and other technology Electrical management. BladeCenter H Chassis These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On • 200-208 (nominal) V ac; 50 Hz or 60 Hz; 40 A Demand Business. They can help you integrate your • 220-240 (nominal) V ac; 50 Hz or 60Hz; 37 A high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, • Input kilovolt-amperes (kVA) (approximately): middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for − Minimum configuration: 0.5 kVA IT support needs. − Maximum configuration: 8.0 kVA • Btu output: For details on available services, contact your IBM representative or visit − Minimum configuration — 1705 Btu/hr (500 VA) − Maximum configuration — 27280 Btu/hr (8000 VA) http://www.ibm.com/services/ • Acoustical: Declared sound power level — 7.5 bels For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or Standards: This system supports or complies with the visit following standards: http://www.ibm.com/services/continuity • Hardware-enabled to meet the International Organization for Standardization (ISO) 9241, Part 3 For details on education offerings related to specific products, visit Equipment approvals and safety http://www.ibm.com/services/learning /index.html • FCC — Verified to comply with Part 15 of the FCC Rules, Class A

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 106-161 • Canada ICES-003, issue 4, Class A • Ten I/O module bays • UL/IEC 60950-13 • One standard management module for • KVM/Management and one additional management CAN C22.2 No. 60950-1-03 module bay • NOM-0193 Rack installations: The BladeCenter H Chassis 9 U 3 These servers are certified by the respective UL and NOM rack-drawer enclosure is designed to be installed in a agencies. 19-inch rack cabinet designed for 28-inch deep devices, such as the NetBAY42 ER, IBM S2 42U SR, IBM S2 25U Operating environment SR, or NetBAY11. • Temperature: If you choose not to use an IBM rack: ° ° ° ° − 10.0 to 35.0 C (50 to 95 F) at 0 to 914 m (0 to 3,000 • The rack must meet EIA -310-D standards for ft) mounting flanges and hole locations. ° ° ° ° − 10.0 to 32.0 C (50 to 90 F) at 914 to 2,133 m (3,000 • The front to rear distance of the mounting flanges must to 7,000 ft) be between 698.5 mm and 762 mm (27.5 and 30 • Relative humidity: 8% to 80% inches). • Maximum altitude: 2,133 m (7,000 ft) • The thickness of the mounting flanges must be between 1.9 mm and 3 mm. Compatibility: The BladeCenter H 8852-4Xx supports: • The mounting flanges must have either 7.1-mm (.28-in) • Blades HS20 diameter holes or 9.6-mm (.38-in) square holes on the • Blades JS20 standard EIA hole spacing. • Blades JS21 • The rack must have a minimum depth of 70 mm (2.76 • Blades LS20 in) between the front mounting flange and inside of the • Blades HS40 front door for appropriate cooling. • BSE-1, BSE-2 • PEU-1, PEU-2 • The rack must have a minimum depth of 157 mm (6.2 in) between the rear mounting flange and inside of the For detailed information about IBM and non-IBM devices, rear door to install the server and make space for adapters, software, and network operating systems cable management. supported with xSeries servers, visit • The minimum side-to-side clearance in the rack http://www.ibm.com/us/pc/compat between the front and rear mounting flanges must be 467 mm (18.2 in) to accommodate the width of the Contact your IBM representative or IBM Business Partner, server and the slide mounting brackets. or refer to the IBM Sales Manual for information on the compatibility of hardware and software for xSeries • The minimum side-to-side clearance in the rack servers. The Sales Manual is updated periodically as new between each door and the mounting flanges must be features and options are announced that support these 484 mm (19.1 in.) to accommodate the slide mounting servers. brackets. • The rack must not prevent the flow of cool air into the Limitations: This BladeCenter H Chassis requires 200 to front of the rack and hot air out of the rear of the rack 240 V ac power. (front and rear doors, if present, must be perforated). Planning information • It is recommended that any side and top panels be used to try and prevent any unnecessary recirculation Customer responsibilities: This product is designated as within the rack. In addition, it is also strongly customer setup. Customer setup instructions are shipped recommended that any adjoining racks be sealed with the product. between them, also to prevent recirculation. Any openings between, above, or below the rack Configuration information equipment, can cause significant increase in inlet temperature (and hence increase fan and blower BladeCenter H Chassis configuration: A control panel speeds undesirably) from this recirculation, so it located on the right side of the unit contains the following should be avoided if at all possible. status LEDs: • All empty EIA space in the rack must be closed off with • Power good filler panels to prevent the recirculation of air within • Chassis location the rack. • Over temperature • The weight-handling capacity of the rack must be able • Information to support the maximum rack configuration, including • General fault all servers, external cables, and PDUs. Two USB ports are located at the bottom right of the • The rack must provide proper stabilization so that the control panel, and a DVD-ROM drive is included. An rack does not become unstable when servers are optional USB-attached 1.44 MB diskette drive is available. pulled out for service.

Four power modules are front loading for serviceability. Power considerations: BladeCenter H Chassis comes with The rear housing contains: one pair of 2,900-watt 200 to 240 V ac power modules. These standard power modules support blade server bays • Two hot-swap, redundant blower assemblies in the one through seven with power redundancy. center, mounted one on top of the other

106-161 -2- Cable orders: Each BladeCenter H Chassis contains one to the management module (and hence management or two management modules with Ethernet connections. access to any switch modules and blade servers The RJ-45 connectors provides a 10/100 Base-T interface installed in the chassis). (at either half or full duplex) for connecting twisted-pair cable to an Ethernet network. Cabling is not included with Limitations: The BladeCenter H Chassis has no security the BladeCenter. To connect the management modules intrusion detection; therefore, it should be installed in a to a repeater or switch, use an unshielded twisted pair rack environment that provides security through lockable (UTP) cable with RJ-45 connectors at both ends. For 100 doors or other security measures. It is a customer′s Mbps operation, Category 5 cabling must be used. For responsibility to ensure that the chassis is secure. 10 Mbps operation, Category 3, or better, cabling must be used. The customer is responsible for evaluation, selection, and implementation of security features, administrative Each BladeCenter H Chassis can contain several switch procedures, and appropriate controls in application modules which have cabling requirements of their own, systems and communications facilities. none of which is included with the BladeCenter.

Installability: The BladeCenter H Chassis requires IBM Electronic Services approximately 30 minutes for installation. Installation includes unpacking, setting up, and powering on the IBM Global Services has transformed its delivery of system. Additional time is required to install an operating hardware and software support services to put you on the system, additional options, or features. road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with Packaging an exclusive, no-additional-charge enhancement to the service and support on the IBM . You should BladeCenter H Chassis benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Product Package description Boxes Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic Services news BladeCenter System Unit Carton 1 page and IBM Electronic Service Agent .

Contents: IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry BladeCenter Unit 1 points traditionally used by customers to access IBM Publications/CD Package 1 Internet services and support. The news page enables Rack kit: 1 you to gain easier access to IBM resources for assistance Rails in resolving technical problems. The IBM Electronic Service Agent is no-additional-charge BladeCenter Publications/CD Package 1 software that resides on your IBM system.It is designed to proactively monitor events and transmit Contents: system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Installation Guide Agent tracks system inventory, hardware error logs, and Safety, Contents, and About performance information. If the server is under a current Your Documentation Flyers IBM maintenance service agreement or within the IBM  ServerGuide Coupon warranty period, the Service Agent automatically reports Documentation CD-ROM hardware problems to IBM. Early knowledge about Installation Template potential problems enables IBM to provide proactive service that maintains higher system availability and Related options performance. In addition, information collected through the Service Agent will be made available to IBM service BladeCenter 2,900-Watt Power Supply Module pair support representatives when they are helping answer • One power supply module pair (two power supplies) your questions or diagnosing problems. • Redundant Management Module (one management To learn how IBM Electronic Services can work for you, module) visit • Serial port breakout cable (one serial port breakout http://www.ibm.com/support/electronic cable) • Power cords Terms and conditions − Triple IEC 320 C20 power cord − Dual NEMA L6-30P power cord IBM Global Financing: Yes. To obtain copies of the IBM − IEC 309 32A/IEC 320 C20 power cord Statement of Limited Warranty, contact your reseller or − Korean power cord IBM. − Australia/New Zealand power cord

Supplies: IBM BladeCenter power option can be purchased through dealers.

Security, auditability, and control

Security and auditability features include: • A logon password provides control of who has access

-3- 106-161 In the United States, call 800-IBM-SERV (426-7378), or • Power Supply write to: • Line Cord • Cable, Serial Port Breakout Warranty Information P.O. Box 12195 On-site Service: IBM On-site Repair (IOR), 9 hours per Research Triangle Park, NC 27709 day, Monday through Friday excluding holidays, next Attn: Dept. JDJA/B203 business day response. IBM will repair the failing machine at your location and verify its operation. You Warranty period must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The • System hardware — Three years area must be clean, well lit, and suitable for the purpose. • Optional features — One year On-site Service is not available in all countries, and some Optional IBM features initially installed in an IBM system countries have kilometer or mileage limitations from an carry the same warranty and warranty service support IBM service center. In those locations where On-site category as the system. If installed after the initial Service is not available, the normal in-county service system installation, they carry the balance of the system delivery is used. warranty or the optional feature warranty, whichever is Call IBM at 800-IBM-SERV (426-7378) to assist with greater. problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to Warranty service additional charges, even during the limited warranty period. If required, IBM provides repair or exchange service depending on the type of warranty service specified below International Warranty Service (IWS): International for the machine. IBM will attempt to resolve your Warranty Service is available during the warranty period problem over the telephone or electronically by access to to customers who travel or relocate to countries where an IBM Web site. You must follow the problem their computer is sold and serviced by IBM or IBM determination and resolution procedures that IBM resellers authorized to perform warranty service. Eligible specifies. Scheduling of service will depend upon the IBM computers are identified by their four-digit machine time of your call and is subject to parts availability. type. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may You can obtain IWS through the method of service, such not be available in all worldwide locations. Additional as CRU, depot, carry-in, or on-site, provided in the charges may apply outside IBM′s normal service area. servicing country. Service methods and procedures vary Contact your local IBM representative or your reseller for by country, and some service or parts may not be country- and location-specific information. available in all countries. Service centers in certain countries may not be able to service all models of a Customer Replaceable Unit (“CRU”) (for example, particular machine type. In addition, some countries may keyboard, mouse, speaker, memory, hard disk drive) have fees and restrictions that apply at the time of Service and On-site Service for other selected parts. service.

Customer Replaceable Unit (CRU) Service: IBM provides To determine the eligibility of your computer and to view replacement CRUs to you for you to install. CRU a list of countries where service is available, visit information and replacement instructions are shipped with your machine and are available from IBM at any time http://www-3.ibm.com/pc/support/site.wss on your request. CRUs are designated as being either a /warranty/warranty.vm Tier 1 or a Tier 2 CRU. Installation of Tier 1 CRUs is your For more information on IWS, refer to Services responsibility. If IBM installs a Tier 1 CRU, at your Announcement 601-034, dated September 25, 2001. request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, Note: Due to the Earth′s magnetic field, cathode ray tube at no additional charge, under the type of warranty (CRT) monitors are manufactured to work in northern, service specified below, On-site Service. southern, and equatorial regions of the earth and may not produce a satisfactory image when moved between them. Based upon availability, CRUs will be shipped for next Any required adjustment (if possible) is not covered under business day delivery. IBM specifies in the materials IWS and may be subject to a chargeable action. The shipped with a replacement CRU whether a defective magnetic field does not affect flat panel LCD monitors. CRU must be returned to IBM. When return is required, (1) return instructions and a container are shipped with Licensing: Programs included with this product are the replacement CRU, and (2) you may be charged for the licensed under the terms and conditions of the License replacement CRU if IBM does not receive the defective Agreements that are shipped with the system. CRU within 30 days of your receipt of the replacement. The following parts have been designated as Tier 1 CRUs: Maintenance services

• Bezel ServicePac , ServiceSuite , and ServiceElect: • Fillers ServicePac, ServiceSuite, and ServiceElect provide • Shell hardware warranty service upgrades, maintenance, and • System Service Label selected support services in one agreement. • Rack Kit • CD-RW Combo Warranty Service Upgrade: During the warranty period, • Tray, Media warranty service upgrade provides an enhanced level of • Rear Panel, Card/Cable Asm On-site Service for an additional charge. A warranty • Management Module service upgrade must be purchased during the warranty • Blower period and is for a fixed term (duration). It is not • Fan Pack refundable or transferable and may not be prorated. If

106-161 -4- required, IBM will provide the warranty service upgrade • On-site Service — IBM On-site Repair (IOR), 9 hours enhanced level of On-site Service acquired by the per day, Monday through Friday excluding holidays, 4 customer. Service levels are response time objectives hour average response. and are not guaranteed. • On-site Service — IBM On-site Repair (IOR), 24 hours IBM will attempt to resolve your problem over the per day, 7 days a week, 4 hour average response. telephone or electronically by access to an IBM Web site. • On-site Service — IBM On-site Repair (IOR), 24 hours You must follow the problem determination and resolution per day, 7 days a week, 2 hour average response. procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Maintenance Service (ICA)

Customer Replaceable Units (CRUs) will be provided as Maintenance services are available for ICA legacy part of the machine′s standard warranty CRU Service contracts. The preferred go-to-market offerings are except that you may install a Tier 1 CRU yourself or ServiceElect. However, ICA legacy contracts will still be request IBM installation, at no additional charge, under available for current customers until they are withdrawn. one of the On-site Service levels specified below. Alternative Service (Warranty Service Upgrades): During IBM will repair the failing machine at your location and the warranty period, warranty service upgrade provides verify its operation. You must provide suitable working an enhanced level of On-site Service for an additional area to allow disassembly and reassembly of the IBM charge. A warranty service upgrade must be purchased machine. The area must be clean, well lit, and suitable during the warranty period and is for a fixed term for the purpose. (duration). It is not refundable or transferable and may The following Warranty Service Upgrade options are not be prorated. If required, IBM will provide the available: warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are • On-site Service — IBM On-site Repair (IOR), 9 hours response time objectives and are not guaranteed. per day, Monday through Friday excluding holidays, 4 hour average response. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. • On-site Service — IBM On-site Repair (IOR), 24 hours You must follow the problem determination and resolution per day, 7 days a week, 4 hour average response. procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts • — On-site Service IBM On-site Repair (IOR), 24 hours availability. per day, 7 days a week, 2 hour average response. Customer Replaceable Units (CRUs) will be provided as Maintenance Service: If required, IBM provides repair or part of the machine′s standard warranty CRU Service exchange service depending on the type of maintenance except that you may install a Tier 1 CRU yourself or service specified below for the machine. IBM will attempt request IBM to install it, at no additional charge, under the to resolve your problem over the telephone or type of warranty service specified below, On-site Service. electronically by access to an IBM Web site. You must follow the problem determination and resolution IBM will repair the failing machine at your location and procedures that IBM specifies. Scheduling of service will verify its operation. You must provide a suitable working depend upon the time of your call and is subject to parts area to allow disassembly and reassembly of the IBM availability. Service levels are response time objectives machine. The area must be clean, well lit, and suitable and are not guaranteed. for the purpose.

Customer Replaceable Unit (CRU) Service: If your The following Warranty Service Upgrade option is problem can be resolved with a Customer Replaceable available. Unit (“CRU”) (for example, keyboard, mouse, speaker, • On-site Service — IBM On-site Repair (IOR), 24 hours memory, hard disk drive), IBM will ship the CRU to you for per day, 7 days a week, 4 hour average response. you to install. CRU information and replacement instructions are shipped with your machine and are Maintenance Service: If required, IBM provides repair or available from IBM at any time on your request. exchange service depending on the type of maintenance IBM specifies in the materials shipped with a replacement service specified below for the machine. IBM will attempt CRU whether a defective CRU must be returned to IBM. to resolve your problem over the telephone or When return is required, (1) return instructions and a electronically by access to an IBM Web site. You must container are shipped with the replacement CRU, and (2) follow the problem determination and resolution you may be charged for the replacement CRU if IBM does procedures that IBM specifies. Scheduling of service will not receive the defective CRU within 30 days of your depend upon the time of your call and is subject to parts receipt of the replacement. availability. Service levels are response time objectives and are not guaranteed. On-site Service: IBM On-site Repair (IOR). IBM will repair the failing machine at your location and verify its Customer Replaceable Unit (CRU) Service: If your operation. You must provide a suitable working area to problem can be resolved with a Customer Replaceable allow disassembly and reassembly of the IBM machine. Unit (“CRU”) (for example, keyboard, mouse, speaker, The area must be clean, well lit, and suitable for the memory, hard disk drive), IBM will ship the CRU to you for purpose. you to install. CRU information and replacement instructions are shipped with your machine and are The following On-site Service options are available: available from IBM at any time on your request. • On-site Service — IBM On-site Repair (IOR), 9 hours IBM specifies in the materials shipped with a replacement per day, Monday through Friday excluding holidays, CRU whether a defective CRU must be returned to IBM. next business day response. When return is required, (1) return instructions and a container are shipped with the replacement CRU, and (2)

-5- 106-161 you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your Prices receipt of the replacement. Product charges On-site Service: IBM On-site Repair (IOR). IBM will repair the failing machine at your location and verify its Machine Part List operation. You must provide a suitable working area to Description type Model number price4 allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the IBM BladeCenter 8852 4XU 88524XU $3,849 purpose. H Chassis The following On-site Service options are available: BladeCenter 25R5778 849 • On-site Service — IBM On-site Repair (IOR), 9 hours Advanced per day, Monday through Friday excluding holidays, Management next business day response. Module BladeCenter H 25R5783 145 • On-site Service — IBM On-site Repair (IOR), 24 hours Double 30A per day, 7 days a week, 4 hour average response. NEMA L6-30P (208V) 4.3M Non-IBM Parts Support BladeCenter H 25R5784 225 Dual 32A IEC Warranty Service: IBM is now shipping machines with 309 P+N+G/16A selected non-IBM parts that contain an IBM field IEC 320-C20 replaceable unit (FRU) part number label. These parts (230V) 4.3 M are to be serviced during the IBM machine warranty BladeCenter H 25R5785 89 period. IBM is covering the service on these selected Triple 16A non-IBM parts as an accommodation to their customers, IEC 320-C20 and normal warranty service procedures for the IBM (200-240V) 2.8M machine apply. BladeCenter H 40K9605 99 Serial Port Warranty Service Upgrades and Maintenance Services: Breakout Cable Under certain conditions, IBM Integrated Technology BladeCenter H 25R5811 205 Services repairs selected non-IBM parts at no additional Double 30A KSC charge for machines that are covered under warranty 8305 (S. Korea) service upgrades or maintenance services. (220V) 4.3 M BladeCenter H 25R5812 219 IBM Service provides hardware problem determination Dual 32A AS/NZS on non-IBM parts (adapter cards, PCMCIA cards, disk 3112/16A IEC drives, memory, and so forth) installed within IBM 320-C20 (AUS/NZ) systems covered under warranty service upgrades or (230V) 4.3 M maintenance services and provides the labor to replace BladeCenter H 31R3335 1,099 the failing parts at no additional charge. 2900W AC Power Module pair with If IBM has a Technical Service Agreement with the Fan Pack manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM 4 IBM list price does not include tax or shipping and is subject may also source and replace the failing part at no to change without notice. Reseller prices may vary. additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor Maintenance service charges is provided at no additional charge, if the machine is covered under a warranty service upgrade or a ServicePac for Warranty Service Upgrade (WSU) and maintenance service. maintenance charges

IBM hourly service rate classification: One Machine ServicePac type/model Description part number Field-installable features: Yes 8852 3-year WSU, IOR 24 x 7 21P2065 Model conversions: No 2-hour average response

Machine installation: Customer setup. Customers are 8852 3-year WSU, IOR 24 x 7 30L9185 responsible for installation according to the instructions 4-hour average response IBM provides with the machine. 8852 3-year WSU, IOR 9 x 5 41L2736 Graduated program license charges apply: No. This 4-hour average response product does not contain Licensed Internal Code or Licensed Machine Code. 8852 1-year IOR 24 x 7 (MA) 69P9385 2-hour average response

8852 2-year IOR 24 x 7 (MA) 96P2104 2-hour average response

8852 4-year IOR 24 x 7 69P9205 2-hour average response

106-161 -6- 8852 5-year IOR 24 x 7 69P9209 IBM Global Financing offerings are provided through IBM 2-hour average response Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified 8852 1-year IOR 24 x 7 (MA) 69P9384 commercial and government customers. Rates are based 4-hour average response on a customer′s credit rating, financing terms, offering type, equipment type, and options, and may vary by 8852 2-year IOR 24 x 7 96P2103 country. Other restrictions may apply. Rates and 4-hour average response offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global 8852 4-year IOR 24 x 7 69P9204 Financing can help you stretch your budget and affordably 4-hour average response acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management 8852 5-year IOR 24 x 7 69P9208 can also help keep your technologies current, reduce 4-hour average response costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire 8852 1-year IOR 9 x 5 (MA) 69P9383 technology life cycle. For more financing information, 4-hour average response visit

8852 2-year IOR 9 x 5 (MA) 96P2102 http://www.ibm.com/financing 4-hour average response Trademarks

8852 4-year IOR 9 x 5 69P9203 IBMLink, EIA, ServerGuide, Electronic Service Agent, and 4-hour average response ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries 8852 5-year IOR 9 x 5 69P9207 or both. 4-hour average response BladeCenter, xSeries, BookManager, and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both. 8852 1-year IOR 9 x 5 (MA) 69P9382 Other company, product, and service names may be NBD response trademarks or service marks of others. 8852 2-year IOR 9 x 5 (MA) 96P2101 NBD response

8852 4-year IOR 9 x 5 69P9202 NBD response

8852 5-year IOR 9 x 5 69P9206 NBD response For ServicePac prices, visit: http://www-1.ibm.com/services/its/ us/spwarmain.html

Maintenance service charges (legacy) (IOR)

Alternative service (warranty service upgrades)

Machine IWR Description type/model 24 x 7

BladeCenter 8852 $750

Maintenance service

Machine IO8 IOR Description type/model 9 x 5 24 x 7

BladeCenter 8852 $380 $570 For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at http://www.ibm.com/financing

-7- 106-161