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A Warm Welcome Awaits You at the University of Liverpool

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A Warm Welcome Awaits You at the University of Liverpool A warm welcome awaits you at the University Of Liverpool The intelligent choice to accommodate your meetings and events throughout the year. Think teambuilding or training, networking or conferencing… …think University of Liverpool For more information and to place your enquiry: www.liverpool.ac.uk/conferences [email protected] 0151 794 6440 WELCOME TO VINE COURT CATERING FACILITLIES AT VINE COURT Welcome to Vine Court. We hope you enjoy your stay with us. We hope you find the information in Vine Court Cafe bar and Liv 2 Eat restaurant this guide useful and informative. If you have any additional queries please contact the Customer Liv 2 Eat restaurant Service Assistants at Reception who will able to Serving a delicious range of hot and cold food at assist you. reasonable prices. Kate Harrison MBE – Hall Manager Breakfast Linda Flanagan – Hall Manager Monday – Friday: 7.30am – 10am Saturday and Sunday: 9.30am – 11.30am Lunch RECEPTION OPENING HOURS Monday – Friday: 11.30am – 2pm Vine Court reception is open 24 hours a day Dinner Customer Service Assistants are on duty at Monday – Friday (3 Courses): 4.30pm – 7pm the following times: Saturday & Sunday (2 Courses): 2pm – 5pm Monday – Friday: 7.30am – 8.00pm Vine Court Cafe Bar Saturday & Sunday: 9.00am – 6.00pm Serves Barista style Fairtrade coffee, herbal teas, Outside these hours a limited reception service is alcoholic beverages as well as a range of provided. The Reception staff will endeavour to pastries, sandwiches and cakes. assist you, please contact them on the number below. Monday – Friday: 8am – 5pm Saturday and Sunday: 12pm – 5pm Depending on the nature of your enquiry, you may have to wait for the Customer Service *During the summer period these times may vary Assistants to come on duty the following day. due to operational requirements. Please check with Reception to ensure you have the most up to date information. USEFUL CONTACTS WIFI ACCESS Vine Court Reception 0151 795 9765 / 9766 All areas of Vine Court have WiFi coverage. Email: [email protected] If you are staying at Vine Court as a delegate with Security (Emergency Only) a conference you will be given your unique username and password by the conference 0151 794 2222 organiser. University of Liverpool If you have booked in as an independent visitor Switchboard please contact the Customer Service Assistants 0151 794 2000 at Reception who will issue you with a unique username and password. BEDROOM FACILITIES CHECK OUT TIME We hope that you will find all you need in your Check out is at 9.30am. Please return your room room. The following should be present when you card to Reception to check out. arrive. If you do not have the following please contact Reception who will be pleased to assist you: LUGGAGE STORAGE • Hospitality tray with a small selection of If you need to leave your luggage for a short time beverages after checking out please contact the Customer • A small hairdryer has been provided in your Service Assistants. Storage will be in the main desk drawer reception area. A ticket will be issued which • Complimentary toiletries on arrival must be produced when collecting your luggage. (Not replenished) If you have forgotten any of the following we have a small supply at the Reception desk ACCESS CONTROL – USING YOUR KEY CARD • Dental care kits • Shaving kits Vine Court operates as a keyless building. All internal lockable doors and external doors and • Sewing kits gates are on the key card system. The individual The bedrooms are maintained at a comfortable cards are programmed to allow you access to temperature but we do have a supply of blankets communal facilities and your individual room and if you require extra bedding. Extra pillows can be flat. To assist with our security measures you will found in your wardrobe. not have access to all areas of the building. Your card will open the Reception side door, Post CLEANING SERVICES room, Laundry, Main entrance door to your block, Your room will be serviced by our domestic team the entrance door to your cluster flat and your on a daily basis. If you do not require your room bedroom door. to be serviced, please place a ‘Do not disturb’ sign on your door. All lockable doors are fitted with a reader If you are staying more than 4 days your bed • Hold the card in front of the reader of the linen and towels will be changed on the morning main door until the light turns green. of the 4th day. • The door will unlock for approximately If you would like to support us in being 6 seconds environmentally friendly please adopt the following procedure: • Once the door closes, you must allow approximately 10 seconds for the lock • Towels in the shower means – Please change to reset • Towels on the rail means – • If you put the access card back to the I’ll use them again lock too early, nothing will happen. HEATED TOWEL RAIL To switch it on: VINE COURT SMOKING POLICY On the outside of the bathroom there is a push button pad to switch on the heated towel rail. Smoking is not permitted within Vine Once you have pressed the pad, the towel rail Court Hall of Residence. All will remain on for one hour. bedrooms are fitted with smoke Additional information: alarms. Smoking in bedrooms or any public area For the towel rail to operate you must make sure e.g. communal kitchens is unlawful and the illuminated safety socket below the push could result in a fixed penalty fine by button pad is switched on. Please note the towel external authorities. rail can take up to ten minutes to heat up as it is Vine Court Management team will charge oil filled. residents if there is a breach of the regulation on an individual or collective basis. LAUNDRY Smoking shelters are provided in each of There are laundry facilities on site located the courtyards beside the bike sheds. opposite reception comprising washing machines and tumble dryers. There is a fee for using the laundry of £2.20 for the washing machines and £1.00 for the tumble dryers. Your Key Card will give you access to the laundry. SOCIAL SPACES The communal kitchens within the flats are available for meeting friends. Televisions are provided. The kitchens are not equipped for preparing any meals or drinks. Hospitality trays are provided in all bedrooms. A social space is available above Reception for residents use from 8.00am to 11.00pm. There is a television and vending machines providing snacks. The drinking of alcohol is not permitted. BICYCLES, MOPEDS, FIRE PROCEDURES MOTORCYCLES WITHOUT SIDECARS AND SCOOTERS Fire action notices are posted on all bedroom doors. Please take time to Vine Court bicycle shelter is available for visitors read this information. to use for free, please ask at reception for details. Vine Court has been built to a very high There are designated motorcycle/cycle parking standard and offers residents a high bays throughout the campus. Parking charges for degree of protection in the event of a fire. such vehicles are not currently in operation. In the event of a fire GYM MEMBERSHIP If the fire alarms are sounding in the flat or zone you are in you must evacuate. The recently refurbished on campus sports If the fire alarms can be heard in other facilities on Bedford street are only 5 minutes’ zones of the building but are not walk away from Vine Court. Featuring a 33 metre sounding in your area you are not swimming pool, two sports halls, four squash required to evacuate and you can remain courts, a spinning and class studio, a state-of- where you are. the-art fitness suite with the latest Cybex equipment and free weights, and a bouldering If you discover a fire wall. Go to the core lift lobby, pick up the Conference delegates and visitors can access dedicated RED telephone beside the lift these facilities by purchasing a day pass from the and inform Reception the fire alarm is Sports Centre. For £5.00 per day guests can use sounding. Wait for further instructions all of the facilities of the Sports Centre including regarding further evacuation. the gym and pool. Sports Centre staff will conduct a health questionnaire prior to issuing • In the event you cannot contact passes. reception, evacuate the building and go to the emergency assembly point Sport’s Centre – 0151 794 3307 outside Sydney Jones Library. visit: http://www.liv.ac.uk/sports/ • It is important for the fire strategy of the building that all fire doors are kept closed. GYM OPENING HOURS • Wedging a fire door open is NOT acceptable. The Management team Term Time Vacation will rigorously enforce this Monday – Friday 7am–10pm 7am–8pm requirement. • It is equally important that corridors Saturday 8am–5pm 8am–3pm and stairwells are kept clear at Sunday 9am–4pm 9am–2pm all times. TOURIST INFORMATION St George’s Quarter Housing the magnificent St. George’s Hall, one Internet: Visit Liverpool - www.visitliverpool.com of the finest examples of neo-classical & www.itsliverpool.com architecture, together with World Museum Liverpool is a world class City of Culture, offering Liverpool, Walker Art Gallery and Liverpool’s more museums and galleries than anywhere else Central Library, a visit to this Quarter is a must in the UK outside of London. The city is also a for all culture vultures! It’s ideally located designated UNESCO World Heritage Site and opposite Lime Street Rail Station and only a few known worldwide as the birthplace The Beatles.
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