2010 - 2011 Annual Report 1 Faces of the Surrey Board of Trade

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*HW7KH:LQQLQJ(GJH)RU%UDQGLQJ$QG*UDSKLF'HVLJQ Faces of the Surrey Board of Trade

Red Robinson Dianne Watts - Mayor of Surrey Mike Harcourt

Ian Jarvis - TransLink Fraser MacRae - Surrey RCMP Arvinder Bubber

Gloria Macarenko - CBC Bev Busson Steve Darling - Global TV

Linda Duxbury - Carleton University Tatiana Domiloyskaya - Russia Amanda Murdoch w/Bruce Ralston, MLA

Surrey Board of Trade – 2010 - 2011 Annual Report 1 Faces of the Surrey Board of Trade

Mukesh Gupta - TATA Group Laurae McNally SD36 Sgt. Ben Bentley

Peggy White - Guildford Mall Brazil Consul General Peter Van Loan Fed. Trade Minister

Dave Hayer, MLA John Turner - Fortis Inc. Councillor Judy Villeneuve

Christine Laliberte Financial Surrey RCMP Colin Hansen

2 Surrey Board of Trade – 2010 - 2011 Annual Report Faces of the Surrey Board of Trade

Pravin Narotam Kamal Dhillon Council of Americas

Kathleen Casprowitz - Sylvan Pat MacGaughy, USA Mary Lou McCausland

Councillor Barbara Steele Jane Adams - Surrey Memorial Yvonne Hogenes - Malary’s Fashions

Climate Smart Jim Mihaly - The Leader Newspaper Youth Leaders

Surrey Board of Trade – 2010 - 2011 Annual Report 3 Faces of the Surrey Board of Trade

Carole James Mary Jane Stenberg Launi Skinner - First West Credit Union

Jeff Burton Census Councillor Mary Martin

Cst. Tony Farahbakhchian Karen Baille - Laurel Place George Greenwood

Frank McKenna Kim Angel - Surrey Foundation Holiday Inn GM

4 Surrey Board of Trade – 2010 - 2011 Annual Report Table of Contents

AGM Agenda ...... 5 Mission, Vision & Core Values ...... 6 %RDUGRI7UDGH3UR¿OH ...... 7 Board of Directors 2010-2011 ...... 8 Surrey Board of Trade Staff ...... 9 Organizational Chart ...... 9 Annual General Meeting Minutes ...... 10 President’s Report ...... 13 CEO’s Report ...... 14 0HPEHUVKLS%HQH¿WV0HQX ...... 17 Government Advocacy Report ...... 26 Treasurer’s Report ...... 27 Auditor’s Report & 2010 Financial Statements ...... 26 Bylaw Changes ...... 46 Teams ...... 36 Youth Leaders of Today Mentorship Program ...... 50 Surrey Board of Trade Accreditation ...... 51 Sponsors ...... 61

Annual General Meeting Agenda

Thursday, June 23, 2011 at 6:00 p.m. - Eaglequest Golf Course at Coyote Creek Chair: Nigel Watkinson

1. Call to Order 2. Credentials Report – Quorum 3. Approval of the Agenda 4. Approval of 2010 AGM Minutes 5. President’s Report (Nigel Watkinson) 6. CEO’s Report (Anita Huberman) 7. Advocacy Report (Ray Hudson) 8. Treasurer’s Report (Jeff Richards) $XGLWRU¶V5HSRUW±&$¿UPRI013//3 Motion to approve Year 2011 Auditors for the Surrey Board of Trade 9. Questions and Answers 10. Induction of Directors 11. Adjournment

Surrey Board of Trade – 2010 - 2011 Annual Report 5 The Surrey Board of Trade - Your Business Advantage!

Mission

The Surrey Board of Trade is one of the most respected organizations in the South Fraser region. We provide advocacy, resources, training, education and networking opportunities to out members. We foster best business practices to promote growth and prosperity of our members and stakeholders.

Vision

The Surrey Board of Trade is the champion of a strong, vibrant business community. We are driven by passionate and energetic people. We help make business better for our members through the delivery of our innovative member services and by acting as a catalyst between business, government and our community.

Core Values

The Surrey Board of Trade focuses on these core organizational values, which serve as the funda- mental underlying principles that the Surrey Board of Trade stands for:

Leadership Advocacy Relevance Integrity

We Are

The Surrey Board of Trade exists: To SERVE our members (be your information centre) To PROTECT our members (issue centre through advocacy efforts at all levels of government) To PROMOTE out members (facilitate opportunities for members to do business)

6 Surrey Board of Trade – 2010 - 2011 Annual Report 6XUUH\%RDUGRI7UDGH3UR¿OH

The Surrey Board of Trade has a long history of service to the business community. The Surrey %RDUGRI7UDGH¶VSUHVHQFHKDVEHHQDOLYHLQ6XUUH\VLQFH7KHIROORZLQJGHWDLOVRXUSUR¿OH

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Surrey Board of Trade – 2010 - 2011 Annual Report 7 Board of Directors 2010-2011

President 1st Vice President Immediate Past Treasurer Vice President at Large Nigel Watkinson Mary Jane Stenberg President Jeff Richards, CA Mark Erdman Assante Capital Kwantlen Polytechnic James Stewart J E Richards Ltd. Western Edge Public Management University Hamilton, Duncan Relations Armstrong & Stewart

Vice President at Large Vice President at Large Keith Alton Steve Carreiro Joanne Curry Mary-Lou Jim Mihaly Transportation KPMG LLP SFU Surrey McCausland The Surrey Leader Consultant Surrey Academy Newspaper of Music

Rick Fijal Michael Levy Kevin Mickelby Pravin Narotam Bijoy Samuel FastSigns Border Gold Corp. Pricewaterhouse Community Savings RedFM Board of Directors and CKNW Coopers LLP Credit Union

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Policy and 2I¿FH0DQDJHU Membership Event/Marketing Communications Membership Membership Communications Financial Services Coordinator Coordinator Administrator Representative Manager Administrator Manager

Shirley Samujh Susan Thomas Bill Wehnert Peggy White Honorary Director TransLink Printfastic Printing Ltd. Fraser Surrey Docks Guildford Town Dianne Watts Centre Limited Her Worship, the Partnership Mayor of Surrey

8 Surrey Board of Trade – 2010 - 2011 Annual Report Board of Trade Staff

Anita Huberman Zinnat Ali Indra Bhan Ben Blanchet Vice President at Large CEO Membership Membership Membership Mark Erdman Administrator Services Manager Representative Western Edge Public Relations

Brianne Colbert Ray Hudson Ruth Lees Heather Scragg Joanne Curry Event Marketing Policy & Communications 2I¿FH0DQDJHU Communications SFU Surrey Coordinator Manager Financial Administrator Coordinator

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Board of Directors

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Honorary Director Dianne Watts Her Worship, the Mayor of Surrey

Surrey Board of Trade – 2010 - 2011 Annual Report 9 Annual General Meeting Minutes

Surrey Board of Trade Annual General Meeting Minutes Thursday June 24th, 2010 Eaglequest Golf Course 6.00pm

Quorum was present Chair: James Stewart, President 2009/2010 Minutes taken by Indra Bhan

1. Call to order: 6.30 pm.

2. Credentials report: CEO reported that twenty-four members in good standing represented a quorum. Quorum was present. Over 200 in attendance.

3. Approval of Agenda: MOTION: Keith Alton and George Greenwood move to accept the agenda as presented. CARRIED.

4. Approval of the Year 2009 Annual General Meeting Minutes: No errors or omissions. MOTION: Doug Watkins and Cathrine Levan move to approve the Year 2009 Annual General Meeting Minutes as distributed in the Annual Report for the Year 2009.

5. President’s Report – James Stewart Stewart spoke to his written report, as distributed in the Annual Report for the Year 2009 (Fiscal Year 2009). Stewart said he learned a lot this year and that we are fortunate to be living and doing business in Surrey. Called for Questions - Nil

6. CEO’s Report – Anita Huberman Huberman spoke to her written report as distributed in the Annual Report for the Year 2009. She thanked all her staff, the volunteers and the Board. They are a very integral part of this organization. Huberman spoke on a number of projects that the SBOT led this year. We have a very good working relationship with the City. Huberman also spoke on the amount of media coverage we have received in this past year. Surrey is on the map. In conclusion she said that our focused approach will continue in the 2010/2011 year. She also thanked all the vendors and sponsors of the SBOT. Called for Questions - Nil

10 Surrey Board of Trade – 2010 - 2011 Annual Report Annual General Meeting Minutes - continued

7. Government Advocacy Report - Ray Hudson Hudson spoke to his written report as distributed in the Annual Report for the Year 2009. We have approximately 140 events and meetings concerning government advocacy alone. The level of our advocacy has continued to increase in this past year and each team has VSHFL¿FJRDOVWKDWDUHPHDVXUDEOHDQGDFKLHYDEOH7KHDGYRFDF\WHDPVDUH - Crime and Justice - Environment and Natural Resources - Finance and Taxation - Industry - International Affairs - Social Policy - Transport and Infrastructure

8. Treasurer’s Report – Steve Lake The Treasurer presented his report as distributed in the Annual Report for the Year 2009. The year ending December 2009 saw an operational surplus of $49,540.00 after amortization of capital assets of $26,843.00. The Surrey Board of Trade staff has done an excellent job in the past year in maintaining revenues and managing expenses. In summary, the SBOT is in a stronger position for the year 2010. Called for Questions – Nil.

Lake presented the following motions: i) to approve the Year 2009 Auditor’s report as distributed in the Annual Report for the Year 2009. MOTION: Doug Watkins and George Pedersson move to accept the Year 2009 Auditors Report. CARRIED. ii) to approve Meyers Norris Penny, LLP as the Auditors for the Year 2010. MOTION: Mary Lou McCausland and Pravin Narotam move to accept Meyers Norris Penny, LLP as the auditors for the Year 2010. CARRIED.

8. Resolutions – James Stewart: No resolutions or bylaw changes.

*HQHUDO4XHVWLRQVIURPWKHÀRRU Anthony Intas – Sources Community Resources Center: Why is the SBOT having more of the evening events? He notices that there are more evening events than day events. James Stewart – We are trying to make ourselves more and more available to our members. A lot of them are able to come to the morning and evening events.

Surrey Board of Trade – 2010 - 2011 Annual Report 11 Annual General Meeting Minutes - continued

10. Induction of Directors: Councillor Mary Martin – Introductory Comments. On behalf of the City and the Mayor I would like to welcome you all tonight. SBOT has accomplished a lot and we at the City are very proud of this. I would like to congratulate Nigel Watkinson and am FRQ¿GHQWWKDWZLWK1LJHO¶VOHDGHUVKLSWKH6%27ZLOOFRQWLQXHWRJURZ7KDQN\RXWR-DPHV6WHZDUW

Inspector Garry Begg of the Surrey RCMP. Introductory Comments: The Surrey RCMP works very closely with the SBOT. Both of our organizations try to make 6XUUH\WKHEHVWSODFHWROLYHDQGZRUN6%27DOVRKRVWVWKH6XUUH\5&033ROLFH2I¿FHURIWKH Year Awards. On behalf of RCMP, we congratulate the new President and the Directors and look forward to working with you in the future.

Induction of the new and re-elected directors 2010-2011 took place.

Induction of the core Executive Committee of the Board for 2010-2011 took place.

11. Meeting Adjourned MOTION: Keith Alton and Inde Sumal moved to adjourn the Annual General Meeting at 07.12pm. CARRIED.

12 Surrey Board of Trade – 2010 - 2011 Annual Report President’s Report – Nigel Watkinson

Saying goodbye to being President is only the beginning

It has been my pleasure to serve as your President for the 2010-2011 year. I have enjoyed the meetings, the advocacy issue deliberations, WKHPHPEHUV,KDYHPHWDQGRIFRXUVHWKH¿UVWFODVVHYHQWVWKDWWKH Surrey Board of Trade hosts, all of which were extremely successful.

It has been a year of achievements in many areas. It simply wouldn’t be possible however, to accomplish everything we have this year without a dedicated and talented board of directors, volunteer teams and a dedicated staff. To all of you, thank you for your dedication and efforts over the past 12 months!

The Surrey Board of Trade is extremely active – and I don’t think I realized how much the organization does for Surrey until I became President and was totally engaged in its operations. We continue to focus on and speak to advocacy issues at all three levels of government. Over the past year we have had face to face meetings with Federal Ministers, the Premier, the Attorney General, the Surrey MLA Caucus, Surrey MP’s, City of Surrey Councillors and School Trustees. These meetings have allowed us to bring forward issues of importance to the business community to various levels of government and have helped shape political agendas and priorities. Our International Initiative has progressed under my term and with the World Chamber of Commerce connections that only our industry can really tap into I see this as a growing area in the Surrey Board of Trade’s portfolio of activity.

We had a highly successful trade mission to India in April and more missions of this nature will likely take place in the future as we continue to build our international relationships with potential trading partners.

We have also represented our members at the Canadian Chamber AGM and Conference where our advocacy resolutions were put forward with great success.

As I pass the leadership of the Surrey Board of Trade over to your incoming President, I can tell you that the Surrey Board of Trade is in good shape. It is being led by a committed, diverse and enthusiastic Board of Directors, CEO and staff.

The Surrey Board of Trade continues to grow in stature and has a major role to play in the economic development of the City of Surrey and in improving business conditions. I am proud to have served as its President, and I look forward to continuing to help it grow by leading its International Trade team during the next year.

Nigel Watkinson 47th President 2010/2011

Surrey Board of Trade – 2010 - 2011 Annual Report 13 CEO Report – Anita Patil Huberman

Operational Overview: A season of leadership

Founded in 1918, the Surrey Board of Trade connects with over EXVLQHVVFRQWDFWVPHPEHUVDQGLQÀXHQFHUVWKURXJKRXW6XUUH\ The Board’s mission is to advance the success of our members and Surrey. The Board strives to be a bold and innovative catalyst for strengthening the economic, social and cultural vitality of Surrey. The Board is an authoritative advocate for a strong economic climate, exceptional quality of life, and global competitiveness in Surrey.

Surrey enjoys the economic and social advantages that come with being a great city, not only locally but also globally: a skilled population; a vibrant business community; hospitals and educational institutions; access to transport; and we are working on building a solid international reputation.

These assets have been built and continue to be developed with long-term planning and vision. There is more to be done. The Board has been a constant partner and citybuilder, working with the City and other organizations collaboratively. The Board believes that making Surrey globally competitive is a continual goal.

The Year 2010 into 2011 continued to bring fresh ideas from a strong base of volunteers. With a focused approach to a strategic plan, we were able to engage and re-engage members to get involved in their business organization, define new paths for the organization and participate actively in economic development activities, from the perspective of business to government. That is the role of a Board of Trade.

Highlights: 9ROXQWHHUV Providing more focus and direct support for our 300 and growing volunteers serving in our now 18 standing teams

(vents: We hosted a variety of events in 2010-2011 to serve our diverse membership base, from networking events, keynote speaker events, educational workshops, international events and award events.

$GYRFDF\The more formal structure to our public policy advocacy work played a key role advancing several issues of importance to our business community and garnered media attention from local media, the Leader Newspaper and the Now Newspaper as well as CBC, Global TV, CTV, Globe and Mail, News 1130, the Province Newspaper, CKNW and Van- couver Sun. Advocacy takes a long time, but is the tool that the Board of Trade brings to its membership, as their hidden employee working for our members to make doing business easier and to help ensure that our City is a better place to do business. We’ve started the wheels in motion to ensure that the Abbotsford International Airport

14 Surrey Board of Trade – 2010 - 2011 Annual Report CEO Report – Highlights

is the regional airport of choice for South of the Fraser businesses and residents. We are proud to serve on their board of directors.

0HPEHUVKLS9DOXH Increased marketing/membership services support with particular focus on delivering demonstrable direct value of membership through a comprehensive Member value program. On the next page, you will see a menu that was developed this past year which highlights different services that our diverse membership can see value from. We are continually adding to this.

0HPEHUVKLSDQGQDWLRQDOQHWZRUN Our members are part of a national network, the Canadian Chamber of Commerce as well as the World Chamber of Commerce.

&RPPXQLW\HYHQWVThe Surrey Board of Trade, within its resources, continues to be involved in community events and committees.

0HGLDSDUWQHUVKLSVDQG0DUNHWLQJ Media partnerships, both mainstream and otherwise, have been a valuable marketing tool for the Surrey Board of Trade. Our Flagship communication vehicle, Business in Surrey, distributed to all businesses highlights the LVVXHVWKHPHPEHUEHQH¿WVWKHQHWZRUNLQJWKDWEXVLQHVVHVVPDOORUODUJHFDQXVHDV a resource.

,QWHUQDWLRQDOBuilding one-on-one formal relationships with key countries of focus, as LGHQWL¿HGE\P\LQWHUQDWLRQDOWHDPDGGLQJGLIIHUHQWVHUYLFHVLQFOXGLQJDSDUWQHUVKLSZLWK Export Development Canada plus working towards the creation of an International Busi ness Centre.

%XVLQHVV5HVRXUFH&HQWUH Serving a target market of potential business owners, the Business Resource Centre provides the following services which include name registration and declaration of partnership and proprietorship. Thank you to our sponsors of the Business Resource Centre: &RDVW&DSLWDO6DYLQJV :RUN6DIH%& &LW\RI6XUUH\ 7KH/HDGHU1HZVSDSHU

Staff: I want to thank my staff for their professionalism, commitment and hard work to ensuring the strength of the Surrey Board of Trade.

Surrey Board of Trade – 2010 - 2011 Annual Report 15 CEO Report – Highlights

Partnership – Committees that I participated in, include: 1. Surrey Board of Trade and Meyers Norris Penny Business Leaders Report on current Surrey issues and trends 2. Fraser Valley Real Estate Board Realtor’s Choice Awards 3. Climate Smart in partnership with the City of Surrey 4. Olympics – Canadian Pride Bracelets plus Paint the Town Red program 5. Scholarships to SFU and Kwantlen Polytechnic University 6. Metro Vancouver Regional Issue Team which I co-chair with the Managing Director of the Vancouver Board of Trade. 7. Community events – various which include Big Bike - Heart & Stroke Foundation and Peace Arch Hospital Foundation Pumpkin Walk– Canadian, Cancer Society, Surrey Food Bank, Vaisakhi, Diwali, Surrey Children’s Festival, Rotary Wine Festival, South Asian Business Association events, school fundraisers, international events 8. Diversity’s – Embracing Diversity Task Force 9. Canada-India Cardiovascular Initiative 10.Surrey Civic Treasures Judging Team

The Tomorrow’s Workplace Program, through the Social Policy Team ended last May but its research through the business incubator model translated to a business leaders guide on how to prepare their business today for the future.

Other programs such Climate Smart, Get in the Know (Diversity Hiring Tool), the Canada India Cardiovascular Conference, Education Today and Productivity Tomorrow Advocacy Launch, Trips to Victoria and Ottawa to visit our governments, the Olympics, the SBOT Business Trip to India, Crime Reduction Breakfasts throughout the City, Cross-border business programs, and bringing Disney to Surrey were just but a few of the highlights of 2010 into 2011.

7RFORVHWKHDGYRFDF\SURJUDPVKDYHPDWXUHGDQGKDYHOHGWRJUHDWHULQÀXHQFHDPRQJVW members, local decision makers and politicians. This has resulted in the SBOT being more meaningfully involved in many of the major issues impacting business in the city, in the province and in our country.

Anita Huberman Surrey Board of Trade CEO

16 Surrey Board of Trade – 2010 - 2011 Annual Report SURREY BOARD OF TRADE MEMBERSHIP BENEFITS MENU -proudly Canadian! When your business becomes a member, your business has... Revised: June 2011 ADVOCACY Contacts with business and political leaders creating a strong local, provincial and federal economy YES Involved in promoting the community (branding Surrey) YES Opportunity to serve on a team: Transportation & Infrastructure, Industry, Social Policy, Finance and YES Taxation, International Affairs, Environment & Natural Resources, Crime-Justice Surrey Board of Trade becomes your hidden employee working on issues for you YES BUSINESS CONNECTIONS 96 events a year (motivational speakers, specialized networking programs, dinners, distinguished YES speakers, training and education); member pricing on all Board events Networking events included in membership - approximately 2 a month YES &&%')*$!).)%('+%$)##'( !&#'$/)(%"!,'( %"%*'$#$) YES Surrey Business Excellence Awards Training - Education YES BUSINESS RESOURCES AND SUPPORT Business name registrations (nominal fee) YES Use of SBoT Conference Room (nominal fee) YES #""*(!$(((%*' *!$%#!$" YES Emergency Response Toolkit for Businesses YES %"+$) '% '# YES Flyer Inserts and Advertising (Business in Surrey newspaper) (fees vary) YES Advertising in Membership Directory (member pricing) - Listing in Membership Directory YES ,''% $!)!%$&'%/" YES Surrey Regional Request for Proposal Page YES Logo usage (Surrey Board of Trade logo) on website and communication material - added credibility YES Ribbon cutting and press releases YES Sponsorship (a unique form of advertising) (various levels) YES Website advertising (nominal fee) and business directory listing YES Email to membership (nominal fee) YES Enhanced Web Listing (nominal fee) YES Ariport parking - YXX (Abbotsford and YVR (Vancouver) YES HR Consultation YES Home and travel insurance YES Innovative payroll services at preferred rates YES (!(%*$)'(%')!%$"'$( YES '%*&$(*'$"$ YES Social Media Consultation YES Merchant (credit card) discounts - VISA, MasterCard, Interac, POS terminals YES Courier and Freight Logistic Services Member discounts from other members (Member-to-Member discount) YES Membership is tax-deductible YES INTERNATIONAL TRADE On-site trade advice through Export Develoment Canada (nominal fee) YES ')!/)%'! !$ -&%') %*#$))!%$$%#!$" YES International Connections - Business delegations, Business matching with foreign business delegations YES Roundtable discussions with Ambassadors, Trade Counsuls and Trade Ministers YES Surrey Board of Trade – 2010 - 2011 Annual Report 17 SBOT Events - Business Connections

Regional Growth Strategy Canadian Chamber of Commerce

Mayor’s State of the City Address SBOT Women in Business Awards

Right to Play SBOT 2010 Olympic Bracelets

Surrey School District Meeting Get in the Know - Employer Resource Launch

18 Surrey Board of Trade – 2010 - 2011 Annual Report SBOT Events - Business Connections

Ottawa Trip SBOT/VBOT SBOT & Tomorrow’s Workplace Leadership Project

SBOT Police Awards SBOT Police Awards

SBOT Environment & Business Awards South Surrey Crime Reduction Breakfast

Anti-bullying in the workplace program Business After Business

Surrey Board of Trade – 2010 - 2011 Annual Report 19 SBOT Events - Business Connections

SBOT Education Today/Productivity Tomorrow Time Warner Inc.

Port of Bellingham Event SBOT Small Business Month Lunch

Tomorrow’s Worplace Leadership Project Steve Darling

National Debt Clock Tour at Provincial Budget Lunch Federal International Trade Minister

20 Surrey Board of Trade – 2010 - 2011 Annual Report SBOT Events - Business Connections

Kazakhstan Delegation SBOT Donation to Arts Council Surrey

SBOT Paint the Town Red Contest SBOT Paint the Town Red Contest

Agriculture Minister Roundtable Surrey Writers Conference SBOT Writer’s Award

Surrey School District Roundtable w/SBOT Caricature Artist SBOT Seasonal Sizzle

Surrey Board of Trade – 2010 - 2011 Annual Report 21 SBOT Events - Business Connections

SBOT Women in Business Awards SBOT Women in Business Awards

SBOT Fraud Awareness Forum Chamber Group Insurance Trade Show

SBOT Heart & Stroke Big Bike Fundraiser Andrew Petter - SFU president

SBOT Golf Tournament SBOT Golf Tournament

22 Surrey Board of Trade – 2010 - 2011 Annual Report SBOT Events - Business Connections

Business Ettiquette Workshop BC Green Party Round Table

Educational Funding Meeting with NDP MLAs SBOT 25 under 25 Awards

US Consulate Reception SBOT Fraud Awareness Event

Peace Arch Hospital Fundraiser - Pumpkin Walk Ningbo China Delegation

Surrey Board of Trade – 2010 - 2011 Annual Report 23 SBOT Events - Business Connections

All India Industry Association New Gen Awards India - Film City Mumbai

India - Association of Indian Chambers India - World Trade Centre Mumbai

India - Electronics and Software Council Indo-Canadian Buisness Chamber High Commisioner

India - India Merchants’ Chamber India World Trade Centre

24 Surrey Board of Trade – 2010 - 2011 Annual Report SBOT Events - Business Connections

Networking Event SBOT & Kwantlen Disney Event

Taiwan National Day Ribbon Cutting - Canadian Western Bank

Networking Networking

Workshop John Turner - Environment Awards

Surrey Board of Trade – 2010 - 2011 Annual Report 25 Government Advocacy

The intensity level of our advocacy has continued to increase with the expansion of our advocacy teams under the new Strategic Plan. As you will see as you proceed through the pages of the Advocacy Report (separate piece), each Team has pinpointed specific goals that are measurable and achievable. The Board of Directors represent the overall government relation’s structure The teams are:

1. Crime and Justice 2. Environment and Natural Resources 3. Finance and Taxation 4. Industry 5. International Affairs 6. Social Policy 7. Transport and Infrastructure

This doesn’t avoid daily issues that come forward that the Surrey Board of Trade is asked to take a position on - this is done in concert with the relevant team’s and Board Directors.

Ray Hudson Surrey Board of Trade Policy Development & Communications Manager

26 Surrey Board of Trade – 2010 - 2011 Annual Report Treasurer’s Report - Jeff Richards

The year ending December 2010 saw an operational surplus of $4,215.00 after amortization of capital assets of $28,569.00.

In the interest of laying down a foundation to strengthen the organization, many events continue to be streamlined, with new events, services and advocacy initiatives undertaken to provide more services to existing members to make the organization more attractive to members.

The Surrey Board of Trade staff has done an excellent job over the past year in maintaining revenues and managing expenses.

In summary, the SBOT is in a stronger position for the Year 2011 and has built a foundation of strength in case of any future unknown ¿QDQFLDOH[SHQVHV

Jeff Richards Surrey Board of Trade Treasurer

Surrey Board of Trade – 2010 - 2011 Annual Report 27 Surrey Board of Trade Financial Statements December 31, 2010

28 Surrey Board of Trade – 2010 - 2011 Annual Report Surrey Board of Trade Contents For the year ended December 31, 2010

Page

Auditors' Report

Financial Statements

...... Statement of Financial Position ...... 1 ......

...... Statement of Operations ...... 2 ......

...... Statement of Changes in Net Assets ...... 3 ......

...... Statement of Cash Flows ...... 4 ......

...... Notes to the Financial Statements ...... 5 ......

Surrey Board of Trade – 2010 - 2011 Annual Report 29 Independent Auditors’ Report

To the Members of Surrey Board of Trade:

We have audited the accompanying financial statements of Surrey Board of Trade which comprise the statement of financial position as at December 31, 2010 and the statements of operations and cash flows for the year then ended, and a summary of significant accounting policies and other explanatory information.

Management’s Responsibility for the Financial Statements

Management is responsible for the preparation and fair presentation of these financial statements in accordance with Canadian generally accepted accounting principles, and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

Auditors' Responsibility

Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors’ judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Opinion

In our opinion, the financial statements present fairly, in all material respects, the financial position of Surrey Board of Trade as at December 31, 2010 and the results of its operations, changes in net assets and its cash flows for the year then ended in accordance with Canadian generally accepted accounting principles.

Surrey, British Columbia

March 15, 2011 Chartered Accountants

316 - 5455 152 St, Surrey, British Columbia, V3S 5A5, Phone: (604) 574-7211, 1 (888) 574-7211

30 Surrey Board of Trade – 2010 - 2011 Annual Report Surrey Board of Trade Statement of Financial Position As at December 31, 2010

2010 2009

Assets Current Cash 245,445 119,978 Term deposit - 67,219 Accounts receivable 7,626 37,000 Prepaid expenses and deposits 8,605 4,563

261,676 228,760

Capital assets (Note 3) 559,734 572,056

821,410 800,816

Liabilities Current Accounts payable and accruals 60,955 47,111 Deferred revenue 5,035 2,500

65,990 49,611

Net Assets Unrestricted net assets 195,686 179,149 Investment in capital assets 559,734 572,056

755,420 751,205

821,410 800,816

Approved on behalf of the Board

Director Director

The accompanying notes are an integral part of these financial statements

Surrey Board of Trade – 2010 - 2011 Annual Report 31 Surrey Board of Trade Statement of Operations For the year ended December 31, 2010

2010 2009

Revenue Membership fees 366,990 354,852 Events 304,627 398,451 Member benefit programs 99,042 90,388 Business Resource Centre 84,019 100,545 Membership advertising and marketing 12,428 16,978

867,106 961,214

Direct costs Events 197,053 221,196 Business Resource Centre 21,607 31,176 Membership advertising and marketing 14,544 21,867

233,204 274,239

Contribution margin 633,902 686,975

Expenses Wages and benefits 446,205 447,892 Office 37,624 31,570 Occupancy costs 32,577 41,794 Equipment lease and maintenance 21,486 25,743 Automobile expenses 18,008 17,926 Advertising and promotion 12,195 13,434 Dues and conventions 10,859 8,389 Professional fees 9,331 11,401 Credit card and bank charges 9,303 9,371 Insurance 3,068 2,737 Professional development 462 335

601,118 610,592

Excess of revenue over expenses before amortization 32,784 76,383 Amortization (28,569) (26,843)

Excess of revenue over expenses 4,215 49,540

The accompanying notes are an integral part of these financial statements

32 Surrey Board of Trade – 2010 - 2011 Annual Report Surrey Board of Trade Statement of Changes in Net Assets For the year ended December 31, 2010

Unrestricted Investment in 2010 2009 net assets capital assets

Net assets, beginning of year 179,149 572,056 751,205 701,665

Excess of revenue over expenses 4,215 - 4,215 49,540 Purchase of capital assets (16,247) 16,247 - -

Amortization 28,569 (28,569) - -

Net assets, end of year 195,686 559,734 755,420 751,205

The accompanying notes are an integral part of these financial statements

Surrey Board of Trade – 2010 - 2011 Annual Report 33 Surrey Board of Trade Statement of Cash Flows For the year ended December 31, 2010

2010 2009

Cash provided by (used for) the following activities Operating activities Excess of revenue over expenses 4,215 49,540 Amortization 28,569 26,843

32,784 76,383 Changes in working capital accounts Accounts receivable 29,374 (19,012) Prepaid expenses and deposits (4,042) 1,051 Accounts payable and accruals 13,844 8,317 Deferred revenue 2,535 2,500

74,495 69,239

Investing activities Proceeds on disposal of term deposit 67,219 - Purchase of capital assets (16,247) (18,337)

50,972 (18,337)

Increase in cash resources 125,467 50,902

Cash resources, beginning of year 119,978 69,076

Cash resources, end of year 245,445 119,978

The accompanying notes are an integral part of these financial statements

34 Surrey Board of Trade – 2010 - 2011 Annual Report Surrey Board of Trade Notes to the Financial Statements For the year ended December 31, 2010

1. Organization

The Surrey Board of Trade, was incorporated October 1964 under the Board of Trade Act of Canada to promote trade and commerce in the business community by creating various programs to provide an economic awareness at all community, educational and political levels. The Board of Trade is exempt from income tax under Section 149 of the Income Tax Act.

2. Significant accounting policies

The financial statements have been prepared in accordance with Canadian generally accepted accounting principles as issued by the Accounting Standards Board in Canada and include the following significant accounting policies:

Financial instruments

Held for trading:

The Board of Trade has classified the following financial assets and liabilities as held for trading: cash, term deposit, accounts receivables and accounts payable and accruals.

Any financial instrument whose fair value can be reliably measured may be designated as held for trading on initial recognition or adoption of CICA 3855 Financial Instruments – Recognition and Measurement, even if that instrument would not otherwise satisfy the definition of held for trading. The Board of Trade has designated cash, term deposit, accounts receivables and accounts payable and accruals on initial recognition as held for trading, as doing so allows the Board of Trade to eliminate or significantly reduce a measurement or recognition inconsistency; as the instruments are evaluated on a fair value basis in accordance with the Board of Trade’s documented risk management strategy and reported to key management personnel on that basis.

Held for trading financial instruments are subsequently measured at their fair value, without any deduction for transactions costs incurred on sale or other disposal. Gains and losses arising from changes in fair value are recognized immediately in the statement of operations.

Measurement uncertainty

The preparation of financial statements in conformity with Canadian generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period.

Accounts receivable are stated after evaluation as to their collectibility and an appropriate allowance for doubtful accounts is provided where considered necessary. Amortization is based on the estimated useful lives of capital assets.

These estimates and assumptions are reviewed periodically and, as adjustments become necessary they are reported in excess of revenues and expenses in the periods in which they become known.

Capital assets

Capital assets are recorded at cost. Amortization is provided using the following methods at rates intended to amortize the cost of assets over their estimated useful lives.

Method Rate Building straight-line 35 years Computer equipment declining balance 30 % Office equipment declining balance 20 %

When a capital asset no longer has long term service potential the excess of its net carrying amount over any residual value is recognized as an expense in the statement of operations.

Surrey Board of Trade – 2010 - 2011 Annual Report 35 Surrey Board of Trade Notes to the Financial Statements For the year ended December 31, 2010

2. Significant accounting policies (Continued from previous page)

Long-lived assets

Long-lived assets consist of capital assets. Long-lived assets held for use are measured and amortized as described in the applicable accounting policies.

The Board of Trade performs impairment testing on long-lived assets held for use whenever events or changes in circumstances indicate that the carrying value of an asset, or group of assets, may not be recoverable. Impairment losses are recognized when undiscounted future cash flows from its use and disposal are less than the assets' carrying amount. Impairment is measured as the amount which the assets' carrying value exceeds its fair value. Any impairment is included in earnings for the year. Prices for similar items are also used to measure fair value of long lived assets.

Volunteer services

The Board of Trade and its members benefit from substantial services in the form of volunteer for various committees and executive positions. Due to the difficulty of determining their fair value, volunteer services are not recognized in the financial statements.

Revenue recognition

The Board of Trade recognizes revenue from membership dues when received. Revenue from other sources are recorded when services are provided. Certain amounts received may be deferred until future periods and recognized when the related expenses are incurred.

Recent Accounting Pronouncements

Canadian accounting standards for not-for-profit organizations

In October 2010, the Accounting Standards Board (AcSB) approved the accounting standards for private sector not-for-profit organizations (NFPOs) to be included in Part III of the CICA Handbook-Accounting (“Handbook”). Part III will comprise:

The existing “4400 series” of standards dealing with the unique circumstances of NFPOs, currently in Part V of the Handbook; and

The new accounting standards for private enterprises in Part II of the Handbook, to the extent that they would apply to NFPOs.

Effective for fiscal years beginning on or after January 1, 2012, private sector NFPOs will have the option to adopt either Part III of the Handbook or International Financial Reporting Standards (IFRS). Earlier adoption is permitted. The Board of Trade expects to adopt Part III of the Handbook as its new financial reporting standards. The Board of Trade does not expect the adoption of Part III of the Handbook to have a material impact on its financial statements.

3. Capital assets 2010 2009 Accumulated Net book Net book Cost amortization value value

Land 120,060 - 120,060 120,060 Building 597,432 204,939 392,493 409,579 Computer equipment 102,471 88,689 13,782 11,157 Office equipment 110,839 77,440 33,399 31,260

930,802 371,068 559,734 572,056

36 Surrey Board of Trade – 2010 - 2011 Annual Report Surrey Board of Trade Notes to the Financial Statements For the year ended December 31, 2010

4. Commitments

The Board of Trade leases certain office equipment under a long-term operating lease. The minimum aggregate annual lease payments required to expiry are as follows:

2011 5,447 2012 3,372 2013 3,372 2014 3,372 2015 3,091

18,654

5. Financial instruments

The Board of Trade as part of its operations carries a number of financial instruments. It is management's opinion that the Board of Trade is not exposed to significant interest, currency or credit risks arising from these financial instruments except as otherwise disclosed.

Fair value of financial instruments

The carrying amount of cash, term deposits, accounts receivable, accounts payable and accruals is approximated by their fair value due to their short-term nature.

6. Capital management

The Board of Trade’s objective when managing capital is to safeguard the entity’s ability to continue as a going concern, so that it can continue to provide services to members and advance the goals of the Board of Trade.

The Board of Trade sets the amount of capital in proportion to risk and manages the capital structure and makes adjustments to it in light of changes to economic conditions and the risk characteristics of the underlying assets, as well as with consideration of externally imposed capital requirements. In order to maintain or adjust the capital structure, the Board of Trade may adjust the timing of expenditures or utilize available credit facilities.

Surrey Board of Trade – 2010 - 2011 Annual Report 37 Teams

The Surrey Board of Trade’s (SBOT) Teams area a vehicle for action and are a great way for members to get involved in enhancing and impacting Surrey. Teams presented in the area of advocacy, governance and events, are noted below. If you would like to be involved please contact Anita Huberman at [email protected] or at Phone: 604.581.7130.

International Business Team

Mandate: To develop international affairs policy and enhance the service offerings of international business to members. Trade gives Canadian businesses access to larger markets for their products and services and more varied sources for cost effective inputs, technology and investment. This in turn will deliver increased HI¿FLHQF\SURGXFWLYLW\DQGFRPSHWLWLYHQHVVDOORIZKLFKWUDQVODWHLQWRMREVDQGKLJKHULQFRPHVIRU6XUUH\ residents. This team is opening up the world to local businesses.

Chair: MARY JANE STENBERG Kwantlen Polytechnic University

Team: ALLEN AUBERT - VICE-CHAIR - Fraser Valley Heritage Railway Society, KEITH ALTON - Transportation Consultant, KYLE CHUANG - Western Union Business Solutions, KEN FLANDERS - International Market Access, NAVEEN GOPAL3DFL¿F3DUWQHUVJOSEPH YEUNG - HSBC, HUNG LAM - Pender Auto Body Ltd., URSULA MAXWELL-LEWIS - Black Press, GALIA SHUKR - Prestige Business & Management Consulting Ltd., ROB TERRIS - DIVERSEcity Community Resources Society, STEPHEN VU - Student Member

Finance & Taxation Team

Mandate: 7RFRQVLGHUDQGUHSRUWRQPDWWHUVRIFRQFHUQLQWKH¿HOGRI¿QDQFHDQGWD[DWLRQ 7RUHFRPPHQGDFWLRQIRUWKHDGRSWLRQRI&DQDGLDQ&KDPEHUSROLF\DVDSSURYHGE\WKH%RDUG 7RLQLWLDWHWKHSUHSDUDWLRQRISROLF\UHYLHZVDQDO\VHVDQGUHSRUWVRQ¿QDQFHWD[DWLRQLVVXHV 7RPDNHVXEPLVVLRQWRWKH0LQLVWHUVRI)LQDQFHDQG1DWLRQDO5HYHQXHRQLWHPVUHODWLRQWR WKH¿HOGRIWD[DWLRQ

Chair: ERIC WILSON, BDO Canada

Team: STEVE CARREIRO - KPMG LLP, NISSAR DALAL - VanCity Business Banking, CRAIG EAST- Governor – Surrey Board of Trade, KEVIN MICKELBY - PricewaterhouseCoopers LLP, GEORGE PEDERSSON - Dundee Wealth Management Securities Corp., RAJESH PRASHADCOLA - TD Commercial Banking

38 Surrey Board of Trade – 2010 - 2011 Annual Report Police Awards Team

Mandate: To organize the annual Police Awards dinner and review nominations/judging of the awards – event is in October

Chair: PRAVIN NAROTAM - Community Savings Credit Union

Team: SATBIR CHEEMA - Progressive Intercultural Community Services Society, BRENT DERBYSHIRE - Surrey School District, BOB DUFFIELD - Canadian Western Bank, INSP. PAULETTE FREILL - Surrey RCMP, JUDI HUTA - Job Wave, KAREN KLEIN - ICBC, PEGGY WHITE - Guildford Town Centre Limited Partnership, STEVE LAKE - MacKay LLP, S/SGT. ROB MCCLOY - Surrey RCMP, JASON MAYNES - Hamilton Duncan Armstrong & Stewart, SHIRLEY SAMUJH - TransLink, BRAD TAIT - Surrey School District, BEN WEVERS - Cloverdale Chamber of Commerce

Transport & Infrastructure Team Mandate: 7RFRQVLGHUDQGUHSRUWRQPDWWHUVRIFRQFHUQLQWKH¿HOGRIWUDQVSRUWDWLRQDLUERUGHUUDLOURDGZDWHU 7RUHFRPPHQGDFWLRQIRUWKHDGRSWLRQRI&DQDGLDQ&KDPEHUSROLFLHVDVDSSURYHGE\WKH%RDUG 7RLQLWLDWHWKHSUHSDUDWLRQRISROLF\UHYLHZVDQDO\VHVDQGUHSRUWVRQWUDQVSRUWDWLRQSROLF\LVVXHV 7RPDNHVXEPLVVLRQVWRWKHDSSURSULDWH0LQLVWHUVJRYHUQPHQWUHSUHVHQWDWLYHVDSSURYHGE\WKH%RDUG

Chair: MARK ERDMAN - TransLink

Team: KEITH ALTON - Business Consultant, DALE BURGHALL - PCL Constructors Westcoast Inc., RICH- ARD DRIVER - Finning Canada, BRIAN GRAY - Right Trucks Sales & Services, JOHN KEARNS - Sheraton Vancouver Guildford Hotel, JIM KOHNKE - PACE, PAUL LEE - City of Surrey, ALLAN LAM - Pender Auto Body Ltd., ELIZABETH MODEL - Downtown Surrey Business Improvement Association, NEHAL PATEL - FastSigns – Langley, SHIRLEY SAMUJH - TransLink, JAGMOHAN SINGH - Sterling Developments, ROB TERRIS - DIVERSEcity Community Resources Society, SUSAN THOMAS - Printfastic Printing Ltd.

Surrey Board of Trade – 2010 - 2011 Annual Report 39 Governance Team

Mandate: Focus is on the internal bylaws and policies of the SBOT

Chair: MARION BRANDNER - Surrey Hospice Society

Team: KAREN BAILLIE - Laurel Place Holdings, ARNE BRYAN - Prayer Canada, TED DAIGLE - Integrity Hardwood Floors, WILF HURD, Simon Fraser University, JEFF RICHARDS, J E Richards Ltd.

Networking Golf Tournament Team

Mandate: To organize the annual Golf Tournament and review– event is in June

Chair: DAVID DREYER - CIBC Wood Gundy, SHELLEY CAMPBELL, VICE-CHAIR - Envision Financial

Team: RUBY BAINS - G&F Financial Group, PETRA BARKER - Guildford Town Centre Limited Partnership RUBY CAMPBELL - Ruby Group Fundraising & Event Management, RANJ CANAGARATNAM - Joomratty & Virk, Barristers & Solicitors, TAMMY DORAIS - Canadian Western Bank, VICTOR LALL - G&F Financial Group, KIM PERROT and BRIAN UNRUH - Promo Plus Advertising, KAMINI PRASAD - TD Canada Trust, JASON RITE - NitroLube Lubricants Canada, TONY SANDHU - Community Savings Credit Union

Education Team

Mandate: To organize the educational program for the SBOT, advisory team for the Youth Leaders Team and the Surrey Women in Business Awards

Chair: TIM MCKINNON - Stride Business Development

Team: LAURA ADDINALL - Junior Achievement of BC, CHRISTINE BENNET-CLARK - Emerge Institute, BIMY DOBSON - Valley Women’s Network, DEBRA FINLAYSON - BCHRMA, KIM LABRECHE - Saklas & Co.

40 Surrey Board of Trade – 2010 - 2011 Annual Report Crime & Justice Team

Mandate: 7RFRQVLGHUDQGUHSRUWRQPDWWHUVRIFRQFHUQLQWKH¿HOGRIMXVWLFHDQGFULPH 0D\RU¶V&ULPH5HGXFWLRQ6WUDWHJ\ 7RUHFRPPHQGDFWLRQIRUWKHDGRSWLRQRI&DQDGLDQ&KDPEHUSROLFLHVDVDSSURYHGE\WKH%RDUG 7RLQLWLDWHWKHSUHSDUDWLRQRISROLF\UHYLHZVDQDO\VHVDQGUHSRUWVRQMXVWLFHDQGFULPHLVVXHV 7RPDNHVXEPLVVLRQVWRWKHDSSURSULDWH0LQLVWHUVJRYHUQPHQWUHSUHVHQWDWLYHVDSSURYHGE\WKH%RDUG

Chair: MARY LOU MCCAUSLAND - Surrey Academy of Music, SANDRA BENZ, VICE-CHAIR - Fraser Valley Real Estate Board

Team: DEEP BEDI - Guildford Town Centre Limited Partnership, SGT. BEN BENTLEY Surrey RCMP, BONNIE BURNSIDE - Downtown Surrey Business Improvement Association, JEFF BUR- TON - Report on Business Crime, DORIS DARVASI - Artistic Dental Ceramic Ltd., ADAM DONNELLY - WesGroup, CHANDY DROZDA - Community Living BC, GEORGE GREENWOOD - Canadian Identity Resources, COLLEEN KERR - City of Surrey, MIKE MCDONALD - Sonitrol, JAN PALMER - Legal Eye Solutions, JULIA SANGERLOO - Guildford Town Centre Limited Partnership, SHIRLEY SAMUJH - TransLink, SUSAN THOMAS - Printfastic Printing Ltd., SHAYNE WILLIAMS - South Fraser Community Services Society

Board Nomination Team

Mandate: To manage the annual Board Director Election, in accordance with SBOT bylaws.

Chair: JAMES STEWART - Hamilton Duncan Armstrong & Stewart

Team: KATHLEEN CASPROWITZ - Sylvan Learning Centre, GERRY SPIELMACHER - Governor – Surrey Board of Trade, MARY JANE STENBERG - Kwantlen Polytechnic University, NIGEL WATKINSON - Assante Capital Management,

Surrey Board of Trade – 2010 - 2011 Annual Report 41 Environment and Natural Resources Team

Mandate: 7RPRQLWRUDQG review environmental issues as they relate to business 7RRUJDQL]HDQDQQXDO(QYLURQPHQWHYHQW 7RSURPRWHDQGHQFRXUDJHHQYLURQPHQWLQLWLDWLYHVIRUEXVLQHVV Chair: MELANIE HOULDEN - Surrey Libraries

Team: DAVID CONN - Retired Member, JOHN KAGEORGE - Vital Communications, DR. KENT MULLINIX - Kwantlen Polytechnic University, MIKE MYSAK - Golder Associates Ltd, FRASER NEWTON - Voyant Solutions Canada,DAVID O’SULLIVAN - PW Trenchless, JAY RAO - Levelton Consultants Ltd., RON RAMSAY - ABC Metals Ltd., PETER RUSSELL - City of Surrey, DAVID SWAN - empowerGHG, HITESH TAILOR - Stantec Consulting, MIKE YOCHLOWITZ - ABC Metals Ltd.

Social Policy Team Mandate: 7RUHSRUWRQPDWWHUVRIFRQFHUQLQWKH¿HOGRIODERXULPPLJUDWLRQKRPHOHVVQHVVKHDOWKDQGRWKHUVRFLDO issues as they relate to business 7RUHFRPPHQGDFWLRQSROLF\WRWKH&DQDGLDQ&KDPEHURI&RPPHUFH 7RPDNHVXEPLVVLRQVWRDSSURSULDWHJRYHUQPHQWUHSUHVHQWDWLYHV

Chair: PENNY PRIDDY, CO-CHAIR - Penny Priddy Consulting, GEOFF DEAN, CO-CHAIR - Kwantlen Polytechnic University,

Team: BILL BEATTY - S.U.C.C.E.S.S, DENISE DARRELL - South Fraser Women’s Services Society, DORIS DARVASI - Artistic Dental Ceramic Ltd., DANNY DESOUZA - Heart & Stroke Foundation, RITA GREWAL - Triumph Vocational Services, JONQUIL HALLGATE - Surrey Urban Mission, CHRISTINE MOHR - OPTIONS Community Services, SUSAN PAPADIONISSIOU2I¿FHRI(DUO\&KLOGKRRG'HYHORS- ment, Learning & Care, CHARLES PARTRIDGE - Community Living BC, KEFA RABAH - Global Tech- nology Solutions Institute, JANOS STIASNY - Wise Owl Montessori Childcare Inc., SHAYNE WILLIAMS - South Fraser Community Services Society, DAVID YOUNG - Sources Community Resource Centre’s

42 Surrey Board of Trade – 2010 - 2011 Annual Report Surrey Business Awards Team

Mandate: To organize the annual Business Awards dinner and review nominations/judging of awards – event is in November

Chair: JIM MIHALY - Surrey Leader Newspaper

Team: JANE ADAMS - Surrey Memorial Hospital Foundation, TRICIA CHIO - Business Development Bank of Canada, DUSTIN FARRELL - MacKay LLP, MELANIE HOULDEN - Surrey Libraries, RITA KIM - HSBC Bank Canada, ANTHONY INTAS - Sources Community Resource Centres, MUMTAZ KHAN -M. Khan & Company, JUDY KRAWCHUK - Child Development Foundation of BC, BROCK LAZARUK - Fras- er Downs Racetrack & Casino, JASON MAYNES - Hamilton Duncan Armstrong & Stewart, Lawyers, NINA NAGRA - TD Canada Trust, BALJIT SABHARWAL - Copytek Duplication & Graphics, GALIA SHUKR - Prestige Business & Management Consulting Ltd., SONIA VIRK - Joomratty & Virk, Barristers & Solicitors

Finance Team-operational

Mandate: Reviews and plans the Annual SBOT Operational and Capital Budget

Chair: JEFF RICHARDS, C.A. - J.E Richards Ltd.

Team: BOB DUFFIELD - Canadian Western Bank-Strawberry Hill, RICK FIJAL - FastSigns, NIGEL WATKINSON - Assante Capital Management,

Surrey Board of Trade – 2010 - 2011 Annual Report 43 PROPOSED CHANGES TO THE SURREY BOARD OF TRADE BYLAWS

Dear Surrey Board of Trade Member:

In this document are the proposed changes to the Surrey Board of Trade Bylaws.

The changes to the Surrey Board of Trade Bylaws are the recommendations of the Governance Team and are approved by the Surrey Board of Trade Directors. The Governance Team has been meeting for one year, reviewing each section of the Bylaws with a view to make it clearer, more FRQFLVHDQGPRUHUHÀHFWLYHRIWKH%RDUG*RYHUQDQFH0RGHO

It is now up to you, as a Board of Trade member, to approve these changes.

The Surrey Board of Trade is your organization. It is your role, as a member, to participate in the governance of this organization through the Annual General Meeting process.

Sincerely,

Anita Patil Huberman CEO, Surrey Board of Trade

44 Surrey Board of Trade – 2010 - 2011 Annual Report BYLAWS

CURRENT BYLAW ARTICLE 3 – INTERPRETATION 'H¿QLWLRQV (5) “Committee” means a group of members organized under a chairperson to discuss issues in a given area of business interest on an ongoing basis.

REVISED BYLAW ARTICLE 3 – INTERPRETATION 'H¿QLWLRQV (5) “Team” means a group of members organized under a chairperson to discuss issues in a given area of business interest on an ongoing basis.

And for ‘Committee’ to be changed to ‘Team’ throughout the bylaw document. ______

CURRENT BYLAW ARTICLE 3 – INTERPRETATION

3.5 Rules of Order 8QOHVVRWKHUZLVHVSHFL¿HG5REHUWV¶5XOHVRI2UGHUZLOODSSO\WRDOOPDWWHUVRISURFHGXUHDWPHHWLQJV

REVISED 3.5 Rules of Order 8QOHVVRWKHUZLVHVSHFL¿HG5REHUWV¶5XOHVRI2UGHUNewly Revised will apply to all matters of procedure at meetings.

______

CURRENT BYLAW: ARTICLE 5 – MEMBERSHIP BYLAW 5.2 A request for Membership must be in writing on an application form, addressed to the CEO. The CEO will refer the application to the next meeting of the Membership Committee for review by the Committee. If the application is approved by two-thirds of the Committee members present at a properly constituted meeting of the Committee, then the Committee will forward the application to the Board for consideration and, if the Board deems it appropriate, for acceptance by the Board.

REVISED BYLAW: ARTICLE 5 – MEMBERSHIP BYLAW 5.2 A request for Membership must be in writing on a Surrey Board of Trade application form. On the recommendation of staff, the membership is forwarded to the Board for consideration and acceptance.

______

Surrey Board of Trade – 2010 - 2011 Annual Report 45 BYLAWS

CURRENT BYLAW: ARTICLE 5 – MEMBERSHIP BYLAW 5.5

The Surrey Board of Trade includes a corporate membership rate for large and public or private corporations/institutions (i.e.: universities, school districts, banks with several branches in Surrey) into the membership rate schedule according to the following guidelines: The rate to be the highest membership rate category plus $100 per branch where applicable. The rate to be an option for corporations/institutions who wish to consider a corporate rate.

REVISED BYLAW: Recommendation to delete Bylaw 5.5

5HDVRQ7RRSUHVFULSWLYHZLWKLQE\ODZVDVUDWHVRUPHPEHUVKLSOHYHOVFKDQJH,QDGGLWLRQWKHGH¿QLWLRQRID corporate membership is vague, as all levels correspond to employee levels. ______

CURRENT BYLAW: ARTICLE 7 – DUES AND ASSESSMENTS

7.2 Time of Payment

Membership fees and assessments will be payable within 30 days of the date of billing the Member.

REVISED – DELETE AND IMPLEMENT AS POLICY ______

ARTICLE 9 – ELECTIONS 9.6 The Nominating Committee’s report will be published in the May newsletter or by special report to the 0HPEHUVGXULQJWKH¿UVWZHHNRI0D\

REVISED BYLAW DELETE – Repetitive with Bylaw 9.7 ______

CURRENT BYLAW: Article 9 – Elections

9.7 A list of nominees and ballots will be sent to all voting delegates on record with the May newsletter or a special report to the Members. The ballots returned will be counted on the nearest working day before May 31. The nominees for vacant positions receiving the highest number of votes will each be elected for a two-year term. Any RQH\HDUYDFDQFLHVZLOOEH¿OOHGE\FDQGLGDWHVZLWKWKHQH[WKLJKHVWQXPEHURIYRWHVXQWLODOOSRVLWLRQVDUH¿OOHG

REVISED BYLAW

9.7 A list of nominees and ballots will be sent to all voting delegates on record no less than 7 days prior to the voting deadline of May 31st. The ballots returned receivedZLOOEHFRXQWHGRQWKH¿UVWEXVLQHVVGD\DIWHU0D\7KH nominees for vacant positions receiving the highest number of votes will each be elected for a two-year term. Any RQH\HDUYDFDQFLHVZLOOEH¿OOHGE\FDQGLGDWHVZLWKWKHQH[WKLJKHVWQXPEHURIYRWHVXQWLODOOSRVLWLRQVDUH¿OOHG ______

46 Surrey Board of Trade – 2010 - 2011 Annual Report BYLAWS

ARTICLE 10A - PROTECTION OF MEMBERS OF THE BOARD - (ADDITION TO BYLAWS)

10A.1 Acting in Good Faith Every Member of the Board in exercising his or her powers and discharging his or her duties shall act honestly and in good faith with a view to the best interests of the Surrey Board of Trade.

10A.2 Exemption from Liability No Member of the Board shall be liable for the acts, omissions or defaults of any other Member of the Board or for any loss, damage or expense to the Surrey Board of Trade, or for any other loss, damage or misfortune what ever which may happen in the execution of his or her duties as a Member of the Board or in relation to them.

$ ,QGHPQL¿FDWLRQ The Surrey Board of Trade shall indemnify and save harmless a Member of the Board, or a former Member of the Board, and his or her respective heirs and legal representatives, from and against all costs, liabilities and expenses (including without limitation legal costs on a solicitor and client basis) which may be incurred by reason of being or having been a Member of the Board, if: (a) he or she acted honestly and in good faith with a view to the best interests of the Surrey Board of Trade; and (b) he or she had reasonable grounds for believing that his or her conduct was lawful in the case of a criminal or administrative action or proceeding that is enforced by a monetary penalty.

10A.4 Insurance 7KH6XUUH\%RDUGRI7UDGHZLOOSXUFKDVHDQGPDLQWDLQLQVXUDQFHIRUWKHEHQH¿WRIDQ\0HPEHURIWKH%RDUGRU former Member of the Board (while the policy is in force), against such liabilities and in such amounts as the Board may determine from time to time. ______

CURRENT BYLAW ARTICLE 13 – MEETINGS 13.13 The chairperson will be judge of all questions of order.

REVISED – DELETE ______

ARTICLE 21 – DISSOLUTION (ADDITION TO BYLAWS)

Preamble: Bylaws of many organizations state that either a 2/3 or unanimous vote of all voting members is required to dissolve the organization. An organization’s dissolution bylaws are created to provide for the disposition of any assets remaining at the time the entity dissolves, as well as for the payment of any outstanding debts.

Recommendation for Inclusion in Surrey Board of Trade Bylaws: Where it becomes evident a need to dissolve the Surrey Board of Trade a special general meeting will be called of the members at which a 2/3 vote is required to dissolve the organization.

In the event of the dissolution of the Surrey Board of Trade, monies and property shall be handled as follows: The President shall, with the advice of the presiding Board of Directors, see that all outstanding debts and REOLJDWLRQVRIWKH6XUUH\%RDUGRI7UDGHDUHVDWLV¿HGDQGWKHGLVSRVLWLRQRIWKH6XUUH\%RDUGRI7UDGH¶VUHPDLQLQJ funds and/or property are disposed of pursuant to these bylaws.

On dissolution of the Surrey Board of Trade, any funds and/or property may be distributed to one or more RUJDQL]HGDQGTXDOL¿HGQRWIRUSUR¿WFKDULWDEOHHGXFDWLRQDOVFLHQWL¿FRUSKLODQWKURSLFRUERDUGRIWUDGHFKDPEHU of commerce that as determined by the Board of Directors. The Surrey Board of Trade Directors will apply to Industry Canada to be dissolved.

Surrey Board of Trade – 2010 - 2011 Annual Report 47 SURREY BOARD OF TRADE and JUNIOR ACHIEVEMENT OF BC YOUTH LEADERS OF TODAY MENTORSHIP PROGRAM

Mentorship is an important training and development tool for upward professional progression. Many CEO’s that have had the opportunity of being mentored credit this to their success. It is also professionally rewarding for those mentoring. It allows us to grow, evolve, question and simply learn who we are.

For the 4th year, the Surrey Board of Trade has partnered with Junior Achievement of BC to develop the Youth Leaders of Today Mentorship Program. We have chosen to work with high school students; grades ten to twelve, versus university students to help youth develop practical career skills while they are in their earlier years. Students at this age particularly are searching for their identity in this world and the opportunity of mentorship will guide them in this decision making process.

Being asked to serve as a mentor is an honour. It indicates that the company has faith in the per- son’s abilities and trusts him or her to have a positive impact on the situation. Mentors met with the students on a weekly basis at SFU-Surrey to guide them through the development of their own FRPSDQ\7KHVHPHQWRUVDUHZHOOYHUVHGLQWKHDUHDVRI¿QDQFHHQWUHSUHQHXUVKLSPDUNHWLQJ and communications and will coach students to experience the excitement and future career potential in developing their own business.

The students learned about business ethics, sales strategies, raising capital and managing money.

The group of 10 students that were selected through the Surrey School District chose their executive roles and each student also acted as a shareholder within the business. Real cash ZDVH[FKDQJHGZLWKWKHKRSHRIPDNLQJDSUR¿WWRGRQDWHWRDVHOHFWHGFKDULW\DVZHOODV divide amongst the shareholders.

48 Surrey Board of Trade – 2010 - 2011 Annual Report Surrey Board of Trade Application for Accreditation What does this mean for our members?

The Surrey Board of Trade has applied for Accreditation and we hope to receive word soon from the Chamber Accreditation Council of Canada on our approval soon. We wanted to let our membership know that we have applied for this and what this means.

Few things are more important than your identity. It’s what sets you apart from the crowd. It’s how you’re known and what you’re known for. The Surrey Board of Trade works hard to build it, maintain it, and protect it.

Chambers of commerce and boards of trade want the same thing - to protect themselves from a threatened loss of identity, of diminished presence. Increasing competition, confusion over the role of individual chambers, shifting professional standards, changing expectations of performance and service, uneven governance practices, and diminished loss of purpose.

The Chamber Accreditation Council of Canada (CACC) launched a national accreditation program designed to recognize Board’s of Trade’s and Chambers that satisfy a set of high standards and practices - that seek to stand out, who look to the future.

Accreditation is a formal acknowledgement that member chambers of commerce/boards of trade have been successfully evaluated by the CACC against rigorous national standards of policy, service, and performance. Technically, accreditation is granted to those who demonstrate they meet all the eligibility requirements set out by the CACC in its checklist for accreditation and the accreditation application. The rigorous accreditation process itself provides an opportunity to document and streamline internal Board of Trade and Director functions, clarifying practices for directors, staff and members.

%HQH¿WV Accreditation will ensure: 6WUDWHJLFIRFXVRQFRUH%RDUGRI7UDGHDFWLYLWLHV 8QLIRUPSUDFWLFHVSROLFLHVDFURVVWKHQHWZRUN 'HSHQGDEOHJRYHUQDQFHSURFHGXUHV 'LVWLQFWLYHEUDQGLGHQWLW\$FRPSHWLWLYHHGJHDJDLQVWRWKHUEXVLQHVVRUJDQL]DWLRQV $VWURQJHU³YRLFHRIEXVLQHVV´LQ\RXUFRPPXQLW\ $QLQFUHDVHGUROHLQQDWLRQDODQGLQWHUQDWLRQDOSROLF\DGYRFDF\

Wish the Surrey Board of Trade luck. We will let you know as soon as we hear of the Sur- rey Board of Trade being an Accredited Board of Trade/Chamber of Commerce.

-Anita Huberman CEO, Surrey Board of Trade

Surrey Board of Trade – 2010 - 2011 Annual Report 49 Sponsors

The Surrey Board of Trade thanks the following sponsors for their generous support of the 47th Annual General Meeting and President’s Dinner:

Corporate sponsors:

Layout/Design of the AGM report provided by:

Printing of the AGM report provided by:

50 Surrey Board of Trade – 2010 - 2011 Annual Report SBOT Networking - Business Connections

Consul General of India with Anita and Pravin Mukesh Gupta & Vivek Savkur

Networking SBOT Staff Ruth Lees and Zinnat Ali

Anita Huberman Economic Outlook 2010

Surrey Export Awards James Stewart & Nigel Watkinson

Surrey Board of Trade – 2010 - 2011 Annual Report 51 SBOT Networking - Business Connections

Networking Networking

SBOT Women in Business Awards Councillor Linda Hepner

Michael Levy and Penny Priddy Networking

Nigel singing the national anthem Kash Heed, Bijoy Samuel & Kulwinder Sanghera

52 Surrey Board of Trade – 2010 - 2011 Annual Report SBOT Networking - Business Connections

SBOT Surrey Business Awards Shayne Williams

Networking Nigel Watkinson & Premier Clark

Jim Mihaly & Mark Madryga Surrey Women in Business Awards

Nando’s Chicken - Guildford Surrey Export Awards

Surrey Board of Trade – 2010 - 2011 Annual Report 53 SBOT Networking - Business Connections

Networking Board Meeting

International Networking Provincial Government Networking

Andrew Petter, President - SFU Canada Manufacturer’s Association

Jim Mihaly & Premier Clark Councillor Tom Gill, Dave Hayer, & James Stewart

54 Surrey Board of Trade – 2010 - 2011 Annual Report SBOT Networking - Business Connections

Provincial Government Networking Canada India Cardiovascular Conference

Canadian Chamber of Commerce Anita Huberman & Wally Oppal

Surrey Export Awards SBOT Workshop

Jonquil Hallgate & The Surrey RCMP Window to Japan & Endurance Wind Power

Surrey Board of Trade – 2010 - 2011 Annual Report 55 SBOT Networking - Business Connections

SBOT Directors Shirley Samujh & Allen Aubert

Best Western and Whalley Printers Networking

Murray Dinwoodie, City of Surrey Manager Networking

Dave Hayer MLA Harry Bains, MLA

56 Surrey Board of Trade – 2010 - 2011 Annual Report SBOT Networking - Business Connections

Veeno Dewan & Susan Thomas Petra Barker & Bruce Hayne

Networking Networking

Nina Grewal, MP & Satbir Cheema Vaisakhi Parade

Networking Summer Sizzle Networking

Surrey Board of Trade – 2010 - 2011 Annual Report 57 SBOT Networking - Business Connections

Networking Centre for Child Development Networking

Mayor’s State of the City - Jane Adams SBOT Youth Leaders

Chief Fraser MacRae - Crime Reduction Solutions Peggy White - SBOT Cloverdale Rodeo Rep

Sgt. Ben Bentley - Newton Crime Reduction Solutions US Chamber of Commerce - Counterfeit

58 Surrey Board of Trade – 2010 - 2011 Annual Report SBOT Networking - Business Connections

Mary Lou McCausland Environment & Business Awards

Surrey Foundation Speaking Connections

Holiday Inn GM Speaking South Surrey Crime Reduction Breakfast

Brazil Consul General Mukesh Gupta - TATA Group

Surrey Board of Trade – 2010 - 2011 Annual Report 59 Notes

60 Surrey Board of Trade – 2010 - 2011 Annual Report Is your small business paying for their big one?

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BMO $51

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