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2018 Season Ticket Holder Playbook 2018 Chicago White Sox 2018 White Sox Season Schedule

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2018 Season Ticket Holder Playbook 2018 Chicago White Sox 2018 White Sox Season Schedule 2018 SEASON TICKET HOLDER PLAYBOOK 2018 CHICAGO WHITE SOX 2018 WHITE SOX SEASON SCHEDULE MARCH/APRIL MAY JUNE SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT MARCH 29 MARCH 30 MARCH 31 1 STL 2 STL 3 MIN 4 MIN 5 MIN 1 MIL 2 MIL KC KC 3:15 6:15 7:15 12:15 7:10 7:10 6:10 7:10 1:10 NBCSCH WGN NBCSCH WGN NBCSCH NBCSCH+ WGN NBCSCH NBCSCH 1 2 3 4 5 6 7 6 7 8 9 10 11 12 3 4 5 6 7 8 9 KC TOR TOR TOR DET DET MIN PIT PIT MIN CUBS CUBS MIL MIN MIN MIN BOS BOS 1:15 6:07 6:07 6:07 3:10 1:10 1:10 7:10 1:10 1:20 1:20 1:10 7:10 7:10 12:10 6:10 3:05 WGN WGN NBCSCH+ NBCSCH NBCSCH WGN NBCSCH WGN NBCSCH WGN NBCSCH WGN NBCSCH NBCSCH WGN WGN NBCSCH 8 DET 9 TB 10 TB 11 TB 12 MIN 13 MIN 14 MIN 13CUBS 14 15 PIT 16 PIT 17 TEX 18 TEX 19 TEX 10 BOS 11 CLE 12 CLE 13 CLE 14 CLE 15 DET 16 DET 1:10 7:10 1:10 1:10 7:10 7:10 1:10 1:20 6:05 11:35 7:10 7:10 6:10 12:05 7:10 7:10 7:10 1:10 7:10 1:10 NBCSCH WGN NBCSCH NBCSCH NBCSCH NBCSCH WGN NBCSCH NBCSCH NBCSCH NBCSCH NBCSCH+ NBCSCH NBCSCH NBCSCH WGN NBCSCH NBCSCH NBCSCH NBCSCH 15 MIN 16 OAK 17 OAK 18 OAK 19 20 HOU 21 HOU 20 TEX 21 BAL 22 BAL 23 BAL 24 BAL 25 DET 26 DET 17 DET 18 CLE 19 CLE 20 CLE 21 OAK 22 OAK 23 OAK 1:10 9:05 9:05 2:35 7:10 6:10 1:10 7:10 7:10 7:10 1:10 6:10 3:10 1:10 6:10 6:10 12:10 7:10 7:10 1:10 NBCSCH NBCSCH WGN NBCSCH NBCSCH WGN WGN NBCSCH NBCSCH NBCSCH+ WGN WGN NBCSCH WGN NBCSCH+ WGN NBCSCH NBCSCH+ NBCSCH NBCSCH 22 23 24 25 26 27 28 27 28 29 30 31 24 25 26 27 28 29 30 HOU SEA SEA SEA KC KC KC DET CLE CLE CLE OAK NYY MIN MIN MIN TEX TEX 1:10 7:10 4:10 1:10 7:15 7:15 6:15 12:10 3:10 5:10 12:10 1:10 7:10 7:10 1:10 7:05 8:05 WGN NBCSCH NBCSCH NBCSCH NBCSCH NBCSCH WGN NBCSCH WGN NBCSCH NBCSCH WGN NBCSCH NBCSCH WGN WGN NBCSCH 29 30 KC 1:15 WGN JULY AUGUST SEPTEMBER SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT 1 2 3 4 5 6 7 1 2 3 4 1 TEX CIN CIN CIN HOU HOU HOU TOR KC KC TB TB BOS 2:05 6:10 6:10 6:10 7:10 7:10 3:10 7:10 1:10 6:10 5:10 6:10 NBCSCH NBCSCH WGN NBCSCH NBCSCH NBCSCH WGN NBCSCH NBCSCH NBCSCH WGN WGN 8 9 10 11 12 13 14 5 6 7 8 9 10 11 2 3 4 5 6 7 8 HOU STL STL KC KC TB NYY NYY NYY CLE CLE BOS DET DET DET LAA LAA 1:10 7:10 7:10 7:10 1:10 12:10 7:10 7:10 7:10 7:10 6:10 1:10 1:10 7:10 7:10 7:10 6:10 NBCSCH WGN NBCSCH WGN NBCSCH NBCSCH NBCSCH WGN NBCSCH NBCSCH NBCSCH NBCSCH NBCSCH WGN NBCSCH NBCSCH+ NBCSCH 15 16 17 18 19 20 21 12 13 14 15 16 17 18 9 10 11 12 13 14 15 KC ALL- SEA SEA CLE DET DET DET KC KC LAA KC KC KC BAL BAL 1:10 STAR 9:10 9:10 1:10 6:10 6:10 12:10 7:10 6:10 1:10 7:15 7:15 7:15 6:05 6:05 NBCSCH GAME WGN NBCSCH WGN NBCSCH WGN NBCSCH WGN NBCSCH WGN WGN NBCSCH NBCSCH NBCSCH WGN 22 23 24 25 26 27 28 19 20 21 22 23 24 25 16 17 18 19 20 21 22 SEA LAA LAA LAA LAA TOR TOR KC MIN MIN MIN DET DET DET BAL CLE CLE CLE CUBS CUBS 3:10 9:00 9:00 9:00 3:07 7:10 6:10 1:10 7:10 1:10 12:10 6:10 5:10 12:05 6:10 6:10 6:10 3:10 6:10 WGN NBCSCH+ NBCSCH NBCSCH WGN NBCSCH+ WGN NBCSCH WGN NBCSCH WGN NBCSCH NBCSCH NBCSCH NBCSCH WGN NBCSCH WGN WGN 29 30 31 26 27 28 29 30 31 23 24 25 26 27 28 29 TOR KC DET NYY NYY NYY BOS BOS CUBS CLE CLE CLE MIN MIN 1:10 7:10 12:10 6:05 6:05 6:05 7:10 7:10 1:10 7:10 7:10 7:10 7:10 6:10 NBCSCH WGN NBCSCH WGN NBCSCH NBCSCH NBCSCH NBCSCH NBCSCH WGN NBCSCH NBCSCH+ NBCSCH NBCSCH 30 MIN 2:10 WGN HOME AWAY FIREWORKS FAMILY SUNDAYS FREE T-SHIRT THURSDAYS DOLLAR HOT DOG WEDNESDAYS PRESENTED BY COCA-COLA Schedule as of 2/14/18. All times CST. Dates and opponents subject to change. NBCSCH: NBC Sports Chicago | NBCSCH+: NBC Sports Chicago Plus | WGN: WGN-TV All games broadcast on WGN Radio AM 720 and all home games in Spanish on WRTO 1200 AM. SAT/SUN Game Times subject to change due to FOX/ESPN Schedules. WHITE SOX MAIN PHONE NUMBER: (312) 674-1000 WHITE SOX SALES DEPARTMENT PHONE NUMBER: (312) 674-5330 WHITE SOX SALES DEPARTMENT FAX NUMBER: (312) 674-5140 2018 CLIENT SERVICE TEAM RICH KUCHAR WHITNEY ADAMS STANTEN JONES NICK KAPETAN DIRECTOR OF TICKET CLIENT SERVICE CLIENT SERVICE CLIENT SERVICE SERVICE AND RETENTION EXECUTIVE EXECUTIVE EXECUTIVE DIGITAL TICKETING / BALLPARK APP ONLINE TICKETING Online Ticketing provides easy access to season tickets. As opposed to receiving a hard ticket, Season Ticket Holders will receive their tickets (as well as parking if applicable) in an online “My White Sox Tickets” account on whitesox.com. From this online account, fans can print their tickets at home (TicketFast), send their tickets to their smartphone, transfer tickets to family or friends, or re-sell tickets. Season Ticket Holders will have access to their tickets earlier than ever, can easily transfer tickets to friends, and ticket partners can access Guaranteed Rate Field using their smartphones. This will minimize lost and stolen ticket problems for fans and create exceptional convenience. On mobile phones, fans can easily access their tickets, stadium maps, and White Sox news and information all in one place. With this program, your tickets are always with you when you need them. TICKET TECHNOLOGY “My White Sox Tickets”, your online ticket manager, lets you manage your season tickets quickly and easily. • Online ticket management to print, forward,Ballpark and sell your tickets Logo CMYK Vector for Print • Control and distribution when sharing your tickets with others • Reduced risk of lost, stolen or forgotten tickets • Quick and easy mobile entry into Guaranteed Rate Field using a smartphone Ballpark Primary with launcher Ballpark wordmark • Access to game tickets even earlier than ever • Forward or transfer your tickets to family or friends right up until game time • Pay Season Invoice online • Resell game tickets and parking passes on StubHub • RSVP to special events • Update account contact information • Buy additional tickets online BALLPARK APP Downloading the MLB Ballpark app is simple. Search for “Ballpark” in the app store, then log in to personalize your visit to Guaranteed Rate Field! LINK YOUR ACCOUNT TO ACCESS YOUR DIGITAL TICKETS: STEP 1: Select the STEP 2: Select your STEP 3: Click on the Ticket tab and tap team, enter the e-mail link sent to the e-mail “Manage Ticket address tied to the address to confirm Accounts.” ticket account, and tap your account. “Link Your Account.” Primary App Colors The application’s primary colors are adjusted from the MLB standard blue and red along with an additional slate color. The slate, and some slight variations of it, are used throughout the app as screen and section background colors. When creating promotional artwork for the app please use the slate color as background or ambient color only. If the promotion references the app in a general sense you should use the primary blue and red for headline and accent colors. When the app is being referenced in relation to a specic club you should utilize the club’s color palette for headline, copy and accent color options. Primary Colors CMYK Colors CMYK/SPOT CMYK/SPOT CMYK/SPOT PRIMARY BLUE PRIMARY RED PRIMARY SLATE MLB BLUE MLB RED PRIMARY SLATE #284879 #973737 #E5E3DD PMS 288C PMS 50-7C PMS 169-1C SEASON TICKET HOLDER BENEFITS ATTENDANCE REWARD PROGRAM As a full or partial Season Ticket Holder, you can earn credit toward future season ticket plans simply by using your season tickets this year. The more games you attend, the more you earn! PERCENTAGE OF 2018 SEASON TICKET PLAN FULL SEASON HALF SEASON PARTIAL SEASON GAMES ATTENDED DURING THE SEASON (81 GAMES) (40 GAMES) (20 GAMES) 100% 5% 5% 5% Less than 100% and > 95% 4% 4% 4% Less than 95% and > 90% 3% 3% — Less than 90% and > 85% 2% — — Less than 85% and > 80% 1% — — Example: John Doe has four Split Season tickets (27 games), so he has 108 total tickets.
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