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Change Guardian User Guide

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Change Guardian User Guide User Guide ® ™ NetIQ Change Guardian Product March 2014 Legal Notice THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT ARE FURNISHED UNDER AND ARE SUBJECT TO THE TERMS OF A LICENSE AGREEMENT OR A NON-DISCLOSURE AGREEMENT. EXCEPT AS EXPRESSLY SET FORTH IN SUCH LICENSE AGREEMENT OR NON-DISCLOSURE AGREEMENT, NETIQ CORPORATION PROVIDES THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF EXPRESS OR IMPLIED WARRANTIES IN CERTAIN TRANSACTIONS; THEREFORE, THIS STATEMENT MAY NOT APPLY TO YOU. For purposes of clarity, any module, adapter or other similar material ("Module") is licensed under the terms and conditions of the End User License Agreement for the applicable version of the NetIQ product or software to which it relates or interoperates with, and by accessing, copying or using a Module you agree to be bound by such terms. If you do not agree to the terms of the End User License Agreement you are not authorized to use, access or copy a Module and you must destroy all copies of the Module and contact NetIQ for further instructions. This document and the software described in this document may not be lent, sold, or given away without the prior written permission of NetIQ Corporation, except as otherwise permitted by law. Except as expressly set forth in such license agreement or non-disclosure agreement, no part of this document or the software described in this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, or otherwise, without the prior written consent of NetIQ Corporation. Some companies, names, and data in this document are used for illustration purposes and may not represent real companies, individuals, or data. This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. NetIQ Corporation may make improvements in or changes to the software described in this document at any time. U.S. Government Restricted Rights: If the software and documentation are being acquired by or on behalf of the U.S. Government or by a U.S. Government prime contractor or subcontractor (at any tier), in accordance with 48 C.F.R. 227.7202-4 (for Department of Defense (DOD) acquisitions) and 48 C.F.R. 2.101 and 12.212 (for non-DOD acquisitions), the government’s rights in the software and documentation, including its rights to use, modify, reproduce, release, perform, display or disclose the software or documentation, will be subject in all respects to the commercial license rights and restrictions provided in the license agreement. © 2014 NetIQ Corporation and its affiliates. All Rights Reserved. For information about NetIQ trademarks, see https://www.netiq.com/company/legal/. Contents About this Book and the Library 7 About NetIQ Corporation 9 1 Introduction 11 1.1 What is Change Guardian? . 11 1.2 How Change Guardian Works . 12 1.3 Managing Event Destinations . 14 1.3.1 Adding Event Destinations. .14 1.3.2 Assigning Event Destinations to Policies. 15 1.4 Change Guardian Implementation Checklist . .15 2 Installing the Change Guardian Server 17 2.1 Planning for Change Guardian Server Installation. .17 2.1.1 Supported Operating Systems and Platforms . 17 2.1.2 Hardware Requirements . .18 2.1.3 Calculating the Server Storage Needs . 18 2.2 Traditional Change Guardian Server Installation . .19 2.3 Appliance Change Guardian Server Installation . .21 2.4 Configuring Change Guardian Server . 22 2.4.1 Verify the Server Host Name . 22 2.4.2 Ensure the Appropriate Server Ports Are Open . 23 2.4.3 Configure the Server Date and Time Synchronization . 23 2.4.4 Configure Server Certificates. .23 2.4.5 Change Default Email Host Settings . 24 2.4.6 Verify the SHMMAX Setting. 24 2.5 Configuring the Change Guardian Appliance for Updates . 24 2.5.1 Register the Appliance with Novell Customer Center for Updates . 24 2.5.2 Configure Appliance Updates . 25 3 Installing the Change Guardian Windows Components 27 3.1 Policy Editor Computer Requirements . 27 3.2 Installing the Policy Editor . 27 3.3 Installing the Windows Agent . 27 3.4 Performing a Silent Agent Installation . 28 3.5 Using the Change Guardian Module Manager. 28 4 Installing and Using the UNIX Agent and UNIX Agent Manager 29 4.1 System Requirements . 30 4.2 Installing UNIX Agent Manager . 31 4.2.1 Installing UNIX Agent Manager on a Microsoft Windows Computer . 31 4.2.2 Installing UNIX Agent Manager on a Linux Computer . 31 4.3 Installing the Agent on the Local Computer . 32 4.4 Installing the UNIX Agent . 32 4.4.1 Deploying the UNIX Agent Using UNIX Agent Manager . 32 4.4.2 Silently Installing on the Agent Computer . 33 Contents 3 4.5 Applying Patches to the UNIX Agent and UNIX Agent Manager . 35 4.6 Uninstalling UNIX Agents and UNIX Agent Manager. 35 4.6.1 Uninstalling the UNIX Agent . .35 4.6.2 Uninstalling UNIX Agent Manager . 36 4.7 Managing Users in UNIX Agent Manager . .36 4.7.1 Using LDAP or Microsoft Active Directory Credentials . 36 4.7.2 SSL Communication with the LDAP or Active Directory Server . 37 4.8 Restart Methods for the UNIX Agent . 37 4.9 Saving UNIX Agent Information to a File . 38 5 Setting Up Your Environment for Monitoring 39 5.1 Logging into Change Guardian . 39 5.2 Creating Policies and Policy Sets . 39 5.2.1 Understanding Policies . 39 5.2.2 Using Out-of-the-box Policy Templates . 42 5.2.3 Understanding Policy Sets. .42 5.3 Understanding Resource Expansion . 43 5.4 Understanding and Managing Asset Groups . 43 5.4.1 Filtering Assets and Asset Groups . 44 5.4.2 Editing Computers in Your Asset Groups . 44 5.4.3 Viewing Computers in Your Enterprise . 45 5.5 Assigning Policies and Policy Sets . 45 5.6 Creating Monitoring Schedules . 45 5.7 Understanding Change Guardian Email Alerts . 46 5.7.1 Creating and Configuring Email Server . 46 5.7.2 Creating and Configuring Notification Groups . 47 5.8 Using Change Guardian Administrative Reports . 47 6 Viewing Change Guardian Events 49 6.1 Supported Web Browsers and Settings . 49 6.2 Understanding Event Information. ..
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