UPC Company Brochure
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YEARS Founded 1999 COUNT ON US AT THE TIME OF GREATEST NEED WE’LL BE CLOSE BY.® Premier Residential and Commercial Property and Casualty Insurance HOMEOWNERS I CONDOMINIUM I RENTERS I DWELLING FIRE I FLOOD I COMMERCIAL RESIDENTIAL ME NH NY MA ME JOURNEY INSURANCE CT OUR PROMISE GROWING STRONG AND SMART. RI Journey Insurance is UPC’s geographic diversification reduces our risk while providing COUNT ON US AT THE TIME OF GREATEST NEED. NH the newest member scale and efficiency to our product offerings. NJ MD NY MA CT of the UPC family of RI companies. We created Journey late in 2018 VA to diversify our product offerings and give NJ MD GET TO KNOW UPC INSURANCE our agency partners and policyholders more NC Founded in Florida in 1999, we have grown to over $1.3 billion in choices when they do business with UPC. VA premium and 600,000 policies. We are now in our third decade Writing SC with a strong balance sheet and a long track record of keeping the • Journey Insurance Company was formed in MS AL GA promise to our agents and policyholders. 2018 with an A- Financial Strength Rating Licensed NC from AM Best, making it the first UPC TX LA Numbers only tell part of the UPC story. The real strength of Future SC company to be rated by AM Best our company is the hundreds of dedicated UPC associates who MS AL GA strive every day to deliver a compelling value proposition to • Journey sold its first policy early in 2019 — FL our agency partners and policyholders. This value proposition a commercial residential policy in Florida TX LA is based on our five foundations and supported by the six core values we live by at UPC. Our team is building a great company • Later in 2019, we plan to launch Journey FL designed to thrive for generations. personal and commercial residential products in Texas and South Carolina In everything we do, we ® to the agents and Keep the Promise HI policyholders who count on us at the time of greatest need. • 2020 and onward will see Journey expand into states throughout our geographic footprint HI FINANCIAL STRENGTH AND KEEPING THE PROMISE WITH A SUITE OF SMART PRODUCTS. STABILITY RATINGS UPC offers policyholders a variety of flexible products designed to provide affordable Since 1999, UPC Insurance has sustained a options with superior protection. Financial Stability Rating® of A, Exceptional, from Demotech. UPC has also earned an Insurance Financial Strength Rating of A- and Homeowners Renters (Contents) an investment grade debt issuer credit rating of BBB- from Kroll Bond Rating Agency. Condominium Owners Commercial Residential AM Best has awarded Journey Insurance, a UPC Insurance company, an A- (Excellent) Financial Strength Rating. • Teamwork • Integrity Flood Insurance To be the premier provider of UPC CORE VALUES Landlord Seasonal property insurance in catastrophe- • National Flood Insurance Program OUR VISION We live by our values • Trust • Bias to Action exposed areas. Products and coverages vary by state. • Private Flood Insurance in all we do. • Accountability • Persistence Launched Florida Commercial Residential Program Exceeded $1 billion in claims paid Founded in 1999: Headquarted in St. Petersburg, Florida Listed on NASDAQ: UIHC Purchased over $1 billion in reinsurance protection Earned Demotech Financial Stability Rating® of A, Exceptional Expansion into South Carolina Expansion into Rhode Island Expansion into Louisiana 1999 2010 2012 2014 2004 – 2005 2011 2013 2015 Paid over $500 million in claims on eight separate Expansion into Massachusetts Over 4,000 UPC-appointed agencies Expansion into Georgia hurricanes, while maintaining consistent profitability Expansion into North Carolina, New Jersey, and Texas Acquisition of Family Security Insurance and growing financial strength FIVE FOUNDATIONS OF UPC INSURANCE OUR PATH TO FINANCIAL STRENGTH. PUTTING PRINCIPLES INTO PRACTICE. STRONG FINANCIAL PERFORMANCE AND CONSISTENT GROWTH $1,200,000 30% CAGR in Gross Premium Earned Personalized protection meets Everyone has choices. UPC is the 384% Cumulative Increase in Shareholders’ Equity competitive rates. easy choice. $1,000,000 PRODUCTS THAT WORK EASE OF DOING BUSINESS $800,000 Flexible product options meet We’re easy to work with unique needs We know our agents, policyholders, UPC has a successful track record of weathering $600,000 We offer a selection of customizable and partners are busy, so we want their products, designed to provide experience of doing business with UPC multiple storms while continuing to grow and prosper. affordable options with superior to be easy and efficient. That means the • Over $539 million in shareholders’ equity $400,000 protection. For both residential and ability to report claims and access policy (as of March 31, 2019) commercial lines, we listen to our information online, and easy access to a $200,000 agents to understand the needs of UPC representative by phone to answer • $1.3 billion of in-force premium policyholders and develop products questions and provide superior support. (as of March 31, 2019) $0 that meet those needs. • Over $4 billion in reinsurance protection 2013 2014 2015 2016 2017 2018 • Public company listed on NASDAQ (UIHC) In (000) Gross Premiums Earned Shareholders’ Equity Financial strength really is in the Serving policyholders at their The right price for your most numbers. Here’s the proof. time of greatest need. important asset. FINANCIAL STABILITY SUPERIOR CLAIMS SERVICE FAIR PRICING MORE PROTECTION. ROCK-SOLID FINANCIAL STABILITY. GREATER PEACE OF MIND. Our financial stability ensures our ability Timely, fair resolution of claims Our sensible pricing supports How Our Reinsurance Program Compares to Historical Events to pay claims We process claims using professional everyone’s best interests UPC’s catastrophe reinsurance program is structured to offer unique protection for both severity and frequency. In other words, UPC’s financial resiliency has been in-house UPC associates who share our We pledge always to provide a price that it is built to protect against both very large storms and multiple storms in the same year. Since 1900, there has never been a tested by dozens of tropical storms and commitment to excellence. accurately reflects the risk we are assuming hurricane event or season that would have exhausted more than 61.5% of our reinsurance coverage in today’s dollars. hurricanes during our 20-year history. We No matter the situation, we strive in writing a policy. That is fair pricing, and have paid more than $3.34 billion in claims to provide all policyholders with a in the long run it works to the benefit of to our policyholders while continuing to timely response and fair resolution agents and policyholders. We want to be grow our capital base and earn profits. of their claims. The results are competitive with other carriers, but we UPC’s Coverage Our unique reinsurance program, strong won’t cut prices to win business if it could $ 3 prompt restoration or replacement . 2 B I MORE balance sheet, and proven access to jeopardize our financial stability and ability L L of the property and high customer I THAN $3.2 BILLION capital markets as a public company to pay claims in the long term. O satisfaction. N in total catastrophe reinsurance protection mean that we will be here today and U P here tomorrow to meet all our financial C obligations. R E Estimated UPC losses in today’s dollars from I N selected historical events. Ranked #38 on Fortune magazine’s S U global fastest-growing companies list R 1900 Galveston ........................................$478 M A Expansion into Hawaii, New York, and Over $3.1 billion in reinsurance protection N 1992 Andrew ...........................................$496 M Connecticut C Launched Journey Insurance Company with E 1938 Great New England .......................$774 M 1 Acquisition of Interboro Insurance AM Best Rating of A- (Excellent) 2004 Hurricane Season (6 events) .......... $1.04 B C O 2016 2018 V E 2005 Hurricane Season (7 events)2 ........... $1.31 B R A G 2017 2019 E Over $1 billion of in-force premium First Journey policy written 1926 Great Miami Hurricane ................. $1.820 B Exceeded $2.5 billion in claims paid Expanding into Virginia 1928 Okeechobee ................................ $1.955 B Over 8,500 UPC-appointed agencies in 12 states Celebrating 20 years of success American Coastal Insurance Company merger 1 2004: Charley, Frances, Jeanne, Ivan, Alex, Gaston 2 2005: Wilma, Katrina, Dennis, Ophelia, Cindy, Emily, Rita YEARS Founded 1999 YEARS Founded 1999 Explore more: upcinsurance.com This brochure is for information purposes only, and does not constitute an offer or extension of coverage under any policy of insurance. Contact your agent or visit upcinsurance.com for more information..