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Public Presentation What makes a library? LiveWire Modernisation What makes a library? LiveWire Modernisation What has informed us ? •Residents survey •DCMS guidance on Libraries •Arts Council England •Lessons Learned •WBC our commissioners LiveWire Modernisation Why ? • To maintain and improve residents participation in reading, learning and wellbeing programmes. • To respond to the 2016 residents survey on what they want for their library service • To stem the falling reading and learning numbers via traditional approaches LiveWire Modernisation Why ? To respond to Warrington Borough council requirements for :- A new model of delivering libraries, reading and learning for the future. Directing resources to address inequality of opportunity and supporting vulnerable residents. To deliver within a smaller more efficient financial envelope. Changes in Library Usage over the last 6 years LIVEWIRE LIBRARY SITES TYPE OF SITE VISITORS VISITORS CHANGE 2015-16 2010-11 BirchwoodLIVEWIRE SITE TYPE OF CURRENT LHISTORIC CURRENT 72,801HISTORIC 162,597 -89,796 -55% SITE LIBRARY LIBRARY LIBRARY LIBRARY Burtonwood ISSUES LISSUES VISITORS 9,998VISITORS 13,678 -3,680 -27% 2015-16 2010-11 2015-16 2010-11 CentralBirchwood LibraryLC 44,146 L65,619 72,801 139,284162,597 208,179 -68,895 -33% Birchwood L - - - - CulchethBroomfields LC - L- - 29,- 364* 40,874 -11,510 -28% Burtonwood L 8,735 15,188 9,998 13,678 LymmCentral Library L 80,593 L173,366 139,284 56,962208,179 142,975 -86,013 -60% Culcheth L 45,159 81,550 23,047 40,874 OrfordCulcheth Leisure Jubilee LC Park - NH- - 126,511- 45,387 81,124 179% PadgateGreat Sankey Leisure LC - L- - 47,869- 111,219 -63,350 -57% PenkethLymm L 66,841 L101,901 56,962 55,953142,975 76,929 -20,976 -27% Orford Jubilee Park NH 49,923 40,646 126,511 45,387 StocktonPadgate HeathL 45,821 L74,226 47,869 57,631111,219 88,089 -30,458 -35% Penketh L 78,507 123,428 55,953 76,929 WestbrookStockton Heath L 114,098 L180,375 57,631 31,57688,089 46,661 -15,085 -32% Westbrook L 51,971 84,801 31,576 46,661 WoolstonWoolston NH 46,929 NH76,676 43,757 43,75739,121 39,121 4,636 12% TotalTotal 14 11 These figures are representative of financial years that run from April to March. *Since these figures were shared with the Board, Library staff have confirmed there was a problem with the people counter for a short period which meant that the figure of 23,047 visits at Culcheth should read 29,364. 2015/16 Resident Survey • Largest response we have had for any consultation with over 4,000 replies • Included existing users, lapsed users and non users • One to one interviews and surveys • Emailed to all library users and staff encouraged users to complete paper copies at every site What does the data tell us ? Over the last 6 years: LIVEWIRE SITE• TYPE OF CURRENT HISTORIC CURRENT HISTORIC ASITE steady LIBRARY LIBRARYdecline LIBRARY inLIBRARY books borrowed of 38% ISSUES ISSUES VISITORS VISITORS 2015-16 2010-11 2015-16 2010-11 Birchwood • ALC steady44,146 65,619decline 72,801 in162,597 library visits of 32% Birchwood L - - - - Broomfields LC - - - - Burtonwood• AL dramatic8,735 15,188 increase9,998 13,678 in readers going elsewhere Central Library L 80,593 173,366 139,284 208,179 Culcheth L 45,159 81,550 23,047 40,874 Culcheth Leisure forLC information- - - and- books i.e. Internet Amazon Great Sankey Leisure LC - - - - Lymm L 66,841 101,901 56,962 142,975 Orford Jubilee• Park ENH book49,923 usage40,646 126,511has increased45,387 by 124% Our lapsed Padgate L 45,821 74,226 47,869 111,219 Penketh L 78,507 123,428 55,953 76,929 Stockton Heath customersL 114,098 180,375 are 57,631 using 88,089 the internet and commercial Westbrook L 51,971 84,801 31,576 46,661 Woolston onNH line46,929 shopping76,676 43,757 for39,121 books Total 14 • They would like more convenient locations over a wider range of time. What does the data tell us ? • The public would like more activity based reading & LIVEWIRE SITE TYPE OF CURRENT HISTORIC CURRENT HISTORIC SITE LIBRARY LIBRARY LIBRARY LIBRARY learningISSUES programmesISSUES VISITORS VISITORS 2015-16 2010-11 2015-16 2010-11 Birchwood LC 44,146 65,619 72,801 162,597 Birchwood L - - - - Broomfields• TheLC public- - would- like- us to combine reading with art Burtonwood L 8,735 15,188 9,998 13,678 Central Library L 80,593 173,366 139,284 208,179 Culcheth andL cultural45,159 81,550 events23,047 40,874 Culcheth Leisure LC - - - - Great Sankey• LeisureHub LC and- integrated- - - sites offer better value for money, Lymm L 66,841 101,901 56,962 142,975 Orford Jubilee Park NH 49,923 40,646 126,511 45,387 Padgate widerL 45,821range 74,226 of47,869 activities 111,219 and improved use of staff Penketh L 78,507 123,428 55,953 76,929 Stockton Heath L 114,098 180,375 57,631 88,089 Westbrook andL other51,971 84,801resources. 31,576 46,661 Woolston NH 46,929 76,676 43,757 39,121 Total • The14 public would like to see more digital solutions. What do we have now ? Opening Hours 434 weekly (post reduction in opening hours Feb 2016) Monday Tuesday Wednesday Thursday Friday Saturday Sunday am pm am pm am pm am pm am pm am pm am pm Birchwood 27.5 Burtonwood 17.5 Culcheth 19.5 Lymm Deprived 39% Deprived 39%33 OrfordModerately Affluent 41% Moderately Affluent 41%61 Padgate 28.5 Affluent 20% Affluent 20% Penketh 28.5 Stockton Heath 33.5 Warrington 43 Westbrook 23.5 Woolston 44.5 Great Sankey 37 In future Bewsey Dallam 37 In future What are our proposals? Future Proofing – Fully Integrated Sites FIVE LARGE Neighbourhood Hubs FOUR SMALLER Wellbeing Centres • ORFORD PARK •BEWSEY DALLAM • GREAT SANKEY •BURTONWOOD • WOOLSTON •GOLDEN SQUARE • BIRCHWOOD •WESTBROOK • BROOMFIELDS Future Proofing Outreach and Engagement Pictures needed Future Proofing Outreach and Engagement 991 additional hours per year of reading learning and cultural activities within communities Future Proofing Outreach and Engagement • Shelf Help (teen mental health – exam stress, anxiety, depression) • Reading Hack reading engagement and digital literacy project • Lads and Dads – Real Men Read – Using memorabilia and mobile technologies – ‘Get Caught Reading’ social media project • Microbits - Introduction to coding for Primary School Children • Transition App project – High School readiness • Under 5s - Pram Pack Healthy walk and story group • Reading Friends – older peoples reading challenge • Sensory storytime – engaging children with a range of disabilities • ESOL Families - Lets Talk – promotes inclusion through foreign language ebooks on LW catalogue Future Proofing Themed Touring Libraries • Town Centre - Golden Square • Westbrook • Penketh • Bank Park • Bewsey & Dallam • Fairfield & Howley • Westy • Culcheth • Broomfields • Lymm & Stockton Heath Future Proofing Expanding the Lending Offer across the town • Lending Lockers in new and existing sites across Warrington Westbrook Fairfield and Howley Penketh Golden Square Lymm Stockton Heath Walton Hall Burtonwood Westy Padgate Culcheth Broomfields Suggestions from the public? Future Proofing Improving the Digital Offer • Digital Libraries – Great Sankey – Bewsey and Dallam – Town Centre – Birchwood – Woolston – Orford Park – Heritage Hub Community Asset Transfers There may be potential opportunities for community organisations to manage the following facilities • Stockton Heath • Lymm • Penketh • Padgate • Culcheth This would be managed under Warrington Borough Council’s Community Asset Transfer process • Culcheth – membership has dropped despite extra investment by LiveWire. Local residents consultation suggested using for wider community activities. LiveWire would continue to run outreach and support and invest in lending lockers for Culcheth. • Lymm – Children’s Centre & CAB no longer at site membership has dropped. Alternative outreach provision at community orgs in Lymm, and lending locker in other local venue. • Padgate – Numbers dropped drastically since school changed timetable and curriculum. LiveWire outreach and engagement and touring libraries etc. to operate from Padgate community centre on site. • Stockton Heath –Stockton Heath is the second most expensive stand-alone site to run with little room to host other services within the building. LiveWire will commit to a range of outreach activities and wider events and lending locker in SH. • Penketh – High number of community venues to operate from with lending locker and outreach and LiveWire services and Libraries on Tour delivered across Penketh. Future Proofing • Continue to develop integrated hub facilities at Orford Park and Woolston Hub • Develop additional integrated hubs in Great Sankey, Birchwood, and Broomfields • Develop smaller wellbeing hubs at Bewsey Dallam, Burtonwood, Town Centre & Westbrook. • Expand our lending offer to 17 locations at convenient times for customers use by introducing Lending Lockers across the town Future Proofing • Introduce themed Libraries on Tour to LiveWire, community and other partner venues and complement events initiatives and campaigns • Expand outreach programmes to vulnerable and hard to reach groups at priority locations • Invest in and improve our digital offer to enable on line learning, outreach for a range of cultural and health improvement programmes. • Develop Centres of Excellence in each neighbourhood hub with improved reference library and cultural and heritage programmes Future Proofing Opening Hours 928 weekly Neighbourhood Hubs D Orford 74 MA Great Sankey 74 MA Woolston 74 MA Birchwood 74 A Broomfields 74 Wellbeing Centres D Bewsey Dallam 74 MA Burtonwood 40 D Town Centre 74 MA Westbrook 74 Lending Lockers
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