Report written: October 2009

Residents’ Panel Survey:

Community Safety Report

Dominic Baker Consultation and Research Officer Royal Borough of and Chelsea 020 7361 2402 [email protected]

Crime Report 2009 1

Crime Report 2009 2 Contents

Contents

Section 1: Executive summary Page 4

Section 2: Information on the Residents’ Panel Page 8

Section 3: Community Safety results Page 12

Section 4: Police Community Support Officers Page 44

Section 5: Antisocial behaviour Page 52

Section 6: Other Community Safety Issues Page 74

Appendix 1 - Data tables Page 95

Appendix 2 - Comments in response to open questions Page 120

Crime Report 2009 3 Executive Summary

Section 1: Executive Summary

General

The full report contains all the responses to the questions on community safety and provides a commentary based on an analysis of these responses.

As part of the analysis many of this year's results have been compared to those received in past years so that change over time can be identified. These comparisons are included in the commentary.

The results have also been broken down by gender, disability, ethnicity, age and geographically (by Police Sector boundaries). Where significant differences have been found, when looking at the breakdowns, an appropriate comment has been included in the commentary but they are not included in this executive summary. These breakdowns are especially helpful in pinpointing particular issues effecting specific sections of the local community or particular areas.

A selection of notable comments given in response to open questions has been included in the main report. Comments have been grouped into themes and are included at the end of the main report.

The survey was undertaken in August 2009.

Community Safety - 2009 4 Executive Summary

Headline results

Good news

• There has been a ten per cent increase in the number of respondents that feel safe in their local area after dark since 2008 – 69 per cent.

• The percentage of respondents that feel there has been less crime in their local area was at the highest level recorded since 2003 - 14 per cent.

• The percentage of respondents that feel there has been more crime is consistent with 2008 maintaining the reduction from 30 per cent since 2005 – 16 per cent.

• Respondents that had been a victim of crime have reduced by eight per cent since 2008 and represents the lowest figure recorded since 2005 – 17 per cent.

• The 2009 results maintain the gradual increase with the percentage of respondents that agree that the presence of PCSOs has reduced antisocial behaviour in the borough from 25 per cent in 2004 to 36 per cent in 2009.

• In 2006 nearly half (47 per cent) of respondents agreed that teenagers hanging around on the streets were a problem in their local area, this figure has decreased to 33 per cent in 2009.

• Vandalism, graffiti and other deliberate damage to property or vehicles were perceived as a problem by 35 per cent of respondents in 2006, this figure has decreased to 19 per cent in 2009.

• 51 per cent of respondents felt that people not treating each other with respect and consideration was a problem in 2006, in 2009 this has reduced to 33 per cent. Also in 2006 more respondents felt people not treating each other with respect and consideration was a problem (51 per cent) than not a problem (45 per cent), in 2009 fewer respondents feel this issue is a problem (33 per cent) than those that thought it is a problem (61 per cent).

• There has been a five per cent decrease in the number of respondents that have felt fearful of being attacked by a dog in their local area since 2008 – 54 per cent.

• There has been an eight per cent increase in the number of respondents that feel that parents take enough responsibility for the behaviour of their children since 2008 – 50 per cent.

• There has been a 14 per cent increase in the number of respondents that feel that the Police and other local public services are successfully dealing with antisocial behaviour and crime in respondents’ local area since 2008 – 40 per cent.

• In 2007, 25 per cent of respondents felt well informed about what is being done to tackle antisocial behaviour in their local area; this has increased to 31 per cent in 2009.

• 48 per cent of respondents feel well informed about what to do in the event of a large- scale emergency, a 32 per cent increase on 2008.

Community Safety - 2009 5 Executive Summary

Not so good news

• There has been an eight per cent increase in the number of respondents who have said they have been a victim of crime and did not report any of the offences to the Police since 2008 – 21 per cent.

• There has been a twelve per cent reduction in the number of respondents who have said they have been a victim of crime and did report all offences experienced to the Police since 2008 – 43 per cent.

• Since 2007 there has been an 11 per cent decrease in the percentage of respondents that find the PCSO they approached helpful – 70 per cent.

• There has been an eight per cent increase in the number of respondents that believe dog fouling is a problem since 2008 – 63 per cent.

• There has been a five per cent increase in the percentage of respondents that have given money to beggars in the borough since 2008 – 21 per cent.

Headline results - questions asked for the first time.

• In total 49 per cent of respondents had heard of the Safer Neighbourhood Teams with six per cent of these having contacted their Team.

• 36 per cent of respondents, who have heard of their Safer Neighbourhood Team, know how to contact the Team for their local area.

• Of those that have contacted a Safer Neighbourhood Team 62 per cent are satisfied and 27 per cent are dissatisfied.

• 31 per cent of respondents felt that youth nuisance is a problem.

• 29 per cent of respondents felt that beggars are a problem.

• 25 per cent of respondents felt that street drinkers are a problem.

• 19 per cent of respondents felt that rough sleepers are a problem.

• 19 per cent of respondents felt that fly tipping is a problem.

• Six per cent of respondents felt that prostitution is a problem.

• 23 per cent of respondents felt that prostitute cards in phones boxes are a problem.

• 16 per cent of respondents felt that drug nuisance is a problem.

Community Safety - 2009 6 Executive Summary

• 56 per cent of respondents would like to be informed about what the Police and other public agencies are doing to tackle antisocial behaviour by the post, 41 per cent chose email, 40 per cent elected the Council newspaper as their preferred medium and 36 per cent selected another local newspaper.

• 10 per cent of respondents have been a witness of racial harassment and two per cent a victim.

• Five per cent of respondents have been a witness to homophobic harassment and two per cent a victim.

• 55 per cent of respondents are satisfied with the Metropolitan Police and 51 per cent of respondents are satisfied with the Fire Brigade.

• 80 per cent of respondents have a smoke alarm in their house.

• Seven per cent of respondents have tested their smoke alarm in the last week, 25 per cent in the last year, 26 per cent in the last month, 23 per cent in the last three months, eight per cent haven’t checked their smoke alarm in over a year and five per cent of respondents have never checked their smoke alarm.

• 86 per cent of respondents have had their smoke alarm in their house for over one year and overall eight per cent have had their smoke alarm for less than one year.

• The majority of respondents feel that national newspapers (68 per cent) and the television (58 per cent) have the most influence on their understanding of crime and antisocial behaviour. Other popular factors include the experiences of friends/neighbours (47 per cent), personal experiences (34 per cent), through the radio (30 per cent) and local newspapers (23 per cent). Less common factors were crime statistics (eight per cent), Council communications (seven per cent) and Police communications (seven per cent).

Community Safety - 2009 7

Introduction

Introduction This report provides the results of the Community Safety section of the August 2009 survey of the Residents’ Panel. It begins with information on how the Panel members are recruited and how the Panel is maintained. This is followed by an analysis of responses to the survey.

Background information The Royal Borough of Kensington and Chelsea has established a Residents’ Panel, as a cost effective means of handling the growing number of consultation surveys undertaken by the Council. The Panel is surveyed four times a year.

The Panel has an ongoing process of recruitment. This is intended to replace Panel members who leave the Panel, for example members who no longer wish to participate or who move out of the Royal Borough.

Residents’ Panel members stay on the Panel for a maximum of two years. This is because Panel members become more knowledgeable about the way in which the Council works, and therefore cease to be representative of the population as a whole. Recruiting new members to the Panel also enables more members of the public to have the opportunity to take part. The number of Panel members currently stands at 1,497 but is undergoing a process of recruitment.

Survey methodology A questionnaire was designed to include questions on the following subject areas:

• Council Tax – What Your Money is Spent On • Community Safety

The August 2009 Residents’ Panel survey also had an ‘online’ component with 752 out of the 1,497 Panel members receiving the survey over the Internet. The questionnaire has exactly the same questions as the paper questionnaire but is presented slightly differently.

Where similar questions have been asked in previous questionnaires, historical data is presented and is also commented upon where a trend or significant trend is shown.

Demographic information is also available where interesting differences between groups of Panel members are observed. All totals may not equal 100 per cent due to computer rounding of the data and some demographic differences based on small numbers of people should be treated with caution.

A total of 647 completed questionnaires were received equating to a response rate of 43 per cent.

For more information For information on the results please contact Dominic Baker, Consultation and Research Officer, 020 7361 2402, [email protected]

Community Safety - 2009 8

Profile of respondents

Profile of the respondents

The following table shows the profiles of the members who responded to the survey. Any interesting findings have been highlighted throughout the report.

Gender: 48 per cent of respondents were female, whilst 44 per cent were male.

Female Male No response Total Residents 765 661 71 1497 Panel 51% 44% 5% 100% August 2009 310 287 50 647 respondents 48% 44% 8% 100%

Employment status: 36 per cent of respondents are employees in full time jobs, whilst 18 per cent are self employed. Four per cent are employees in part time jobs and one per cent are in full time education. Three per cent are unemployed and available for work, whilst three per cent indicated that they are permanently sick/disabled. 15 per cent of respondents are wholly retired from work and nine per cent are looking after the home. Three per cent of respondents indicated that they are doing something else.

Residents’ August 2009

Panel overall respondents 532 235 Employee in full time job 36% 36% 80 27 Employee in part time job 5% 4% 278 113 Self employed 19% 18% 2 0 Government supported training programme - - 41 9 Full time education 3% 1% 47 18 Unemployed and available for work 3% 3% 37 16 Permanently sick/disabled 3% 3% 202 99 Wholly retired from work 13% 15% 140 58 Looking after home 9% 9% 55 19 Doing something else 4% 3% 83 53 No response 5% 8% 1497 647 Total 100% 100%

Community Safety - 2009 9

Profile of respondents

Disability: 12 per cent of respondents indicated that they had a long standing illness, disability or infirmity, whilst 78 per cent did not.

Yes No No response Total Residents’ 194 1131 172 1497 Panel overall 13% 76% 11% 100% August 2009 75 502 70 647 respondents 12% 78% 11% 100%

Country of Birth: 55 per cent of Panel respondents were born in the United Kingdom, whilst 12 per cent were born in the Republic of Ireland or other EU countries. 17 per cent indicated that their country of birth was outside the EU.

Residents’ August Panel 2009 overall respondents 820 354 United Kingdom 55% 55% 201 79 Republic of Ireland/ Other European Union 13% 12% 332 108 Outside European Union 22% 17% 144 106 No response 10% 16% 1497 647 Total 100% 100%

Age: 43 per cent of respondents are under 50 years old. 49 per cent of respondents are over the age of 50.

Refused/not Under 50 50+ stated Total Residents’ 756 696 45 1497 Panel overall 51% 46% 3% 100% August 2009 275 313 59 647 respondents 43% 49% 8% 100%

Community Safety - 2009 10

Profile of respondents

Ethnic background: 82 per cent of respondents are of a white background (British; Irish; other European or any other white background). Nine per cent indicated that they are from an ethnic minority background (please look at the table below for the full list of ethnic groups).

Residents’ Panel August respondents overall 869 367 British 58% 57% 38 26 Irish 3% 4% 221 101 Other European 15% 16% 86 38 Any other white background 6% 6% 4 1 White and Black Caribbean - - 6 1 White and Asian - - 9 2 Any other mixed background 1% - 26 10 Caribbean 2% 2% 1 0 Somali - - 34 6 Other African 2% 1% 5 2 Any other Black background - - 21 6 Indian 1% 1% 6 1 African Indian - - Pakistani 9 1 1% - 3 0 Bangladeshi - - 18 14 Any other Asian background 1% 2% 2 0 Moroccan Arab - - 12 5 Other Arab 1% 1% 9 2 Chinese 1% - 9 6 Filipino 1% 1% 9 2 Any other ethnic background 1% - 100 61 No response 6% 9% 1497 647 Total 100% 100%

Community Safety - 2009 11

Results

Section 3: Community Safety

The Council works closely in partnership with the Metropolitan Police Service, and other partners to improve community safety in the borough. The Residents’ Panel questions were asked to gather information about how residents feel about crime in the area. This information will be used to inform the work that the Council and its partners do together. As most of the questions have been asked in previous surveys, the responses can also be used to identify changes over time.

Q1. and Q2. How safe, or unsafe, do you feel when outside in your local area during the DAY and DARK?

During the day? 92 per cent of respondents feel safe or very safe in their local area during daylight, a two per cent increase on 2008, and three per cent of respondents feel fairly or very unsafe in their local area during daylight.

100% 94% 92% 92% 90% 90% 92% 90% 90% 80% 70% 60% 50% 40% Safe 30% Unsafe 20% 10% 2% 2% 3% 3% 2% 3% 3% 0% 2003 2004 2005 2006 2007 2008 2009

Per cent of respondents that feel safe during the day Per cent of respondents that feel unsafe during the day by demographic group by demographic group 10% 95% 96% 100% 96% 94% 93% 93% 94% 92% 93% 9% 88% 85% 91% 90% 8% 7% 80% 7% 70% 6% 5% 5% 60% 5% 50% 4% 40% 3% 30% 2% 2% 2% 2% 1% 1% 20% 1% 1% 1% 1% 10% 1% 0% 0%

a 0 0 e te n 0 on ed 5 l a ite led led 5 se l r 5 r gto r BME e e Male G n BME ab Male ngt White d v ll Wh s der 50 si isab n O Fema i si n Ove Female n Chel D U nsington n Chelsea Di U e g H Ke Kensington K n Ke h Not disabled h ti Not disab rt o Not N Gate Nort

Demographic differences • 85 per cent of disabled respondents feel safe in their local area during the day and seven per cent feel unsafe compared to 94 per cent of non disabled respondents feeling safe and one per cent feeling unsafe. • Respondents from are less likely to feel safe in their local area during the day (88 per cent compared to 95 per cent of respondents in , 96 per cent in Kensington and 94 per cent in Chelsea). • Five per cent of BME respondents feel unsafe in their local area during the day compared to one per cent of White respondents.

Community Safety - 2009 12

Results

After dark? 69 per cent of all respondents feel fairly or very safe in their local area during darkness, a ten per cent increase on 2008 and the highest figure recorded. There has been a corresponding decrease in the number of respondents that feel unsafe during darkness (a seven per cent decrease to 16 per cent).

80% 69% 70% 64% 60% 59% 57% 59% 60% 55%

50% Safe 40% Unsafe

30% 22% 24% 24% 23% 19% 16% 20% 16% 10% 0% 2003 2004 2005 2006 2007 2008 2009

Per cent of respondents that feel safe after dark Per cent of respondents that feel unsafe after dark by demographic group by demographic group

74% 78% 74% 40% 80% 72% 74% 70% 72% 68% 67% 70% 67% 35% 32% 61% 30% 60% 51% 50% 25% 19% 19% 18% 19% 17% 40% 20% 15% 14%16% 15% 13% 30% 15% 20% 10% 8% 10% 5% 0% 0%

a 50 e a e ME ton at e hite B Male G W emale ng l White BME Male emale ill Gate F si il Chels Disabled Over 50 Chels Over 50 F ensington Under en H Disabledt disabledUnder 50 K Kensington o Not disabled ing Kensington th tt N o or Notting H N North K N

Demographics • 32 per cent of respondents from North Kensington feel unsafe in their local area at night compared to 15 per cent from Notting Hill Gate, 14 per cent from Chelsea and eight per cent from Kensington. • 19 per cent of female respondents feel unsafe in their local area at night compared to 13 per cent of male respondents. • 72 per cent of non disabled respondents feel safe in their local area after dark compared to 61 per cent of disabled respondents.

Community Safety - 2009 13

Results

Q3. Are there any places in your local area that you would worry about visiting?

In total 268 comments were received in response to this question. A full list of places and themes is listed in the appendices and a selection of notable comments have been included below.

Ladbroke Grove (29 comments)

“Around the tube station area in .”

“Always a bit wary of the Ladbroke Grove tube area and avoid it after dark, but seems less unpleasant since that bar closed down.”

“Yes, at top of Ladbroke Grove in the evenings, there (are) lots of boys or gangs.”

“Ladbroke Grove tube station attracts large gangs of youths as well as drunks which is not pleasant and at times can feel threatening.”

“The area around Ladbroke Grove station is quite scary after dark.”

“The walk home after dark from Ladbroke Grove station down Cambridge Gardens still has some worries.”

“Most areas around Ladbroke Grove after 11ish in the evening there is still a lot of obvious drug dealing. Driving late at night is okay but walking around I would think twice.”

“Outside entrance to Ladbroke Grove tube station at night.”

“Area around Ladbroke Grove tube feels unsafe.”

“Anywhere North of Ladbroke Grove tube.”

World’s End (22 comments)

“World's End Square if gangs of teenagers are there.”

“World’s End Estate, I would avoid this area.”

“I do not make a habit of walking through the World's End.”

“I would not walk alone along side streets especially around the World's End and St Luke’s Church areas.”

“Near the World's End Estate especially side roads at night.”

Community Safety - 2009 14

Results

Earl’s Court (21 comments)

“Yes, side streets off Earl’s Court Road near to the station.”

“Outside Earl’s Court tube station (Earl’s Court Road) in the dark. Lots of tramps/drunks.”

“Earl’s Court Road...... passing pubs or bars often drunks or loutish behaviour, breaking bottles, glasses , loud or brawling.”

“Earl’s Court Tube - entrance by the exhibition centre. The graveyard.”

“I would be unlikely to get off the tube at Earl’s Court and walk down Earl's Court Road, I tend to travel to which I feel is safer.”

“The area around Earl's Court station and the pedestrian cut-through to can feel a little edgy. Otherwise okay.”

“Places that are close enough where I am not very comfortable are: Earl’s Court area and .”

Westway (17 comments)

“Under the Westway some times of day, definitely at night.”

“I wouldn't walk the dog in Maxilla Gardens or walk under Westway come dusk on my own and the area around west way sports centre is quite intimidating.”

“I would not feel comfortable walking in the local Mews' at night or certain areas such as under the Westway flyover by myself.”

“There are areas under the Westway which many people consider unsafe, I am not really aware of specific experiences.”

‘North of Westway after dark.’

“I wouldn't walk under the Westway from Ladbroke Grove to Bramley Road in the late evening or at night.”

“I wouldn't walk through the Westway Sports Centre at night.”

High Street Kensington (nine comments)

in the evening and pickpockets on High Street Kensington.”

“A walkway between High Street Kensington and Bayswater Road beside .”

“Pickpockets around High Street Kensington.”

Community Safety - 2009 15

Results

Quiet streets (seven comments)

“Quieter areas so tend to go down main roads.”

“At night I always avoid side streets where possible.”

“Quiet streets with no people.”

“Wouldn't walk along quiet residential streets late at night. Perceived rather than real danger.”

“Quiet small mews late at night.”

“Many side roads are worrying.”

Notting Hill Gate (five comments)

“Yes when groups of drunken people are arguing near the tube - Notting Hill Gate.”

“Some parts of Notting Hill Gate at night, around Talbot Road etc but generally I would feel safe visiting most areas especially during the day.”

“Notting Hill Gate tube station; too many drunks and tramps.”

“Notting Hill Gate at school closing, same location 11pm and after.”

“Outside Waterstones, where there is public seating, there are often groups of rough drinkers who are abusive and threatening, not just to passers-by but the Police. I would like to see more foot patrols of groups of Policemen in the day and in the night.”

Chelsea Green (five comments)

“Yes, around the area of Chelsea Green, when gangs of youths congregate outside the sweet shop/office licence, they are very frightening and cause trouble. And now the shop has a late licence, which causes a big problem for all local residents.”

“Groups of youths and often girls… congregate outside the newsagents in various localities e.g. Chelsea Green”

“Chelsea Green due to daily use by the local alcoholics who monopolise the seats and can be threatening. Alcohol is bought from early morning at the store on the Green.”

“Chelsea Green - always lots of tramps sat around drinking.”

“Walking from garage… crossing Chelsea Green where many youths seem to appear from the Council flats and walking down Astell Street where I am always frightened that people hide in the gardens and alleyways and might jump out!”

Community Safety - 2009 16

Results

Pubs generally (five comments)

“Most pubs after 10pm.”

“Near the tube stations and pubs after ten o'clock.”

“Avoid specific times such as pub close times.”

“The local pub and restaurants encourage the consumption of alcohol, and food, on the footpath thus blocking pedestrian access. Often the patrons of these establishments can be quite aggressive if asked to allow pedestrians to pass.”

Poorly lit areas (four comments)

“Streets where the lighting is bad.”

“Badly lit areas.”

“Alleyways and dark areas without lighting.”

“Anywhere where it's badly lit and where there are people lurking around.”

North Kensington (four comments)

“There are a few areas in North Kensington which I would probably not wander around on my own after dark.”

“Possibly as you go further into North Kensington.”

“Would not go out alone after dark in parts of North Kensington which I do not know.”

Portobello Road (three comments)

“Occasionally, I don't like to leave my car around where meets Oxford Gardens. A couple of years ago, there used to be a little gang of 15 year olds who would do things such as throwing a brick through windscreens.”

All Saints Road/Piazza (three comments)

“All Saints Piazza at the bottom of Colville Gardens. Large groups of younger people some on bikes hang round sometimes until 2-3am.”

King’s Road (three comments)

“Where New King's Road meets King's Road.”

Community Safety - 2009 17

Results

Bramley Road (three comments)

“Unlit footpath connecting Silchester and Bramley Road next to football pitches lamps are not switched on after dark.”

“Not too keen on Bramley Road under the motorway late at night.”

At night generally (three comments)

“I feel quite safe in my local area during the day but I tend not to go out alone in the evening.”

“Walking alone late at night, e.g., with the dogs around South Kensington.”

“Dark alleyways in estate buildings.”

Notting Hill – generally (three comments)

“Notting Hill estates, not that I ever go there!”

“Around the outside of Notting Hill tube where the drunks gather, including behind the shops in the cut through from the Gate to Uxbridge Street.”

Holland Park (three comments)

“The pathway through Holland Park that connects with Holland Park Avenue.”

“Path alongside Holland Park.”

“The alley from the street called Campden Hill into one of the entrances to Holland Park. Also Holland Park Walk especially after dark e.g. home from opera.”

Holland Park Road (three comments)

“Holland Park Road. I witnessed a gang attacking and almost killing a young man (at about 2am) and called the Police, but the person who took the call said they couldn't help because I didn't know the postcode! I thought that was shocking!”

“Holland Park Road after dark. Alley into Kensington High Street from St Mary Abbott’s Terrace.” Cremorne Estate (two comments)

“The council estates, in particular where I live, on the Cremorne Estate and also on the World’s End Estate after dark, especially late at night (past 11pm) and if I am on my own (I am a 25 year old female).”

Community Safety - 2009 18

Results

Chelsea Manor Street (two comments)

“The area around the bottom of Chelsea Manor Street and where the Council Flats are, I find some of the kids that hang around there quite intimidating as does my 24 year old daughter.”

Acklam Road (two comments)

“Still Acklam Road and bridge needs better lighting.”

“Footpath between Bevington Road and Bravington Road along side Acklam flats… via Acklam Road.”

Cambridge Gardens (two comments)

“There are a couple of houses on my road, Cambridge Gardens, where youths gather.”

“The walk home after dark from Ladbroke Grove station down Cambridge Gardens still has some worries.”

Barlby Road (two comments)

“There are always a large group of estate kids hanging around outside the South Pole shop in Barlby Road (next to Fortune Star Chinese take away). They sometimes become loud, abusive and problematic, especially with there are bikes and dogs.”

“Cars speeding on Barlby Road.”

Parks/green spaces (two comments)

“Sometimes I worry a little bit about walking next to garden squares (like Earl’s Court Square for example, but not exclusively) only because anyone could be lurking in the bush. But I always just walk down the middle of the street.”

“Dogs at the park.”

Lots Road (two comments)

“Lots Road when the three night clubs are open, mainly at closing time when there are lots of drunk and aggressive customers.”

Community Safety - 2009 19

Results

Pembridge Crescent/Chepstow Villas (one comment)

“Gangs of youths, typically on bicycles roaming around the Chepstow Villas, Pembridge Crescent area at night.”

Warwick Road (one comment)

“Corner of Warwick Road and Old - lots of street drinkers from the hostel, being served alcohol by the corner shop there.”

Uxbridge Street (one comment)

“East End of Uxbridge Street; squalid dark and nasty.”

Colville Square (one comment)

“Colville Square has a number of black youths who hang out in a gang. They seem to enjoy intimidating people and car users and committing petty crimes such as breaking into scooters - mine has had items stolen from inside the seat and rear box.”

Peabody Estate (one comment)

“I don't go out after nine pm as I live in the Peabody Estate in the middle of three other estates. The local 'hoods' use our estate as a meeting point.”

Fulham Road (one comment)

“Area outside nightclub "Diva Beach" on Fulham Road is frequently filled with drunk/noisy people at night.”

Brompton Cemetery (one comment)

which seems to have some occasional undesirable elements mostly male lurking amongst the more overgrown plots.”

Clarendon Road (one comment)

“At the end of Clarendon road, near the sports centre (is) poorly overlooked and often has gangs of kids hanging around. My girlfriend was given a scare here.”

Community Safety - 2009 20

Results

Redcliffe Square (one comment)

“There is a motorcycle bay in Redcliffe Square which is often subject to acts of vandalism. I know it because my and others' people motorcycles have been vandalised during the night.”

Tavistock Road (one comment)

“Not safe if exiting Westbourne Park tube station and turning right into Tavistock Road, especially late at night. It could be because I saw a lot of notices there recommending not to make calls on mobile phones as it could advertise to muggers nearby.”

Philbeach Gardens (one comment)

“Philbeach Gardens near the church, drug addicts and drag queens having casual sex in broad day light between cars or behind bushes - animals.”

Russell Gardens (one comment)

“Russell Gardens outside the Chinese takeaway, Club and corner shop. Kids hang out with dogs etc.”

Ifield/Finborough (one comment)

“I avoid walking through the passage way in the Council flat block between Ifield and Finborough after dark. This is purely a precaution as I have not heard of anything untoward taking place here.”

Gloucester Road (one comment)

“Outside the cash point by Tesco near Gloucester Road tube station due to beggars asking for money.”

Markham Street (one comment)

“On Friday and Saturday nights Markham Street is normally filled with youngsters from the Sutton Estate at the end of our street. They shout and scream and swear and they have thrown things through my open window. I believe it was a bread roll!”

Wharfdale Road (one comment)

“‘Wharfdale Road at night and near there are some unsavoury gay characters!”

Community Safety - 2009 21

Results

Miscellaneous (six comments)

“I would never really walk alone at night where I am. I only really walk from my car to my flat, but because it is sometimes necessary to park a few roads away I do feel a bit nervous when I do that walk.”

“Our street, always the people are there day and night. Its very intimidating and very frightening to see them outside in particular during the night. Sometimes they are outside our door until very early morning, southing, screaming, fighting.”

“One simply does not feel safe these days anywhere in the borough.”

“Unless I am being picked up or dropped off I do not go out often alone.”

“After dark, council housing areas and desolate areas.”

“The entrances around my own estate which usually has youths hanging around.”

Community Safety - 2009 22

Results

Q4. Thinking now about your perception of the amount of crime in your local area. Over the last year, how would you say the amount of crime has changed?

16 per cent of respondents feel that crime has increased; this is equal to 2008 and maintains the lowest recorded figure from the Residents’ Panel since this question started being asked in 2003.

14 per cent of respondents feel that there is now less crime in their local area, the highest figure recorded and a four per cent increase on 2008.

45 per cent of respondents feel that crime in their local area is about the same over the past year, a six per cent decrease on 2008.

60% 51% 50% 44% 42% 43% 45% 45% 40% 33% 30% 26% 30% 25% 23% 20% 20% 16% 11% 13% 16% 8% 10% 10% 10% 14% 10% 0% 2003 2004 2005 2006 2007 2008 2009

More crime About the same Less crime

Per cent of MORE crime - by demographic group Per cent LESS crime - by demographic group

20% 19% 19% 19% 20% 17% 18% 19% 19% 20% 18% 18% 18% 16% 17% 17% 17% 15% 15% 16% 16% 13% 16% 14% 14% 12% 12% 14% 13% 12% 11% 10% 9% 12% 10% 10% 8% 8% 6% 6% 4% 4% 2% 2% 0% 0%

n a e d 0 te d le le to ate ton 50 ton a ton a lse hit bled ble r 5 g lsea bled G ng BME a er Male ng e White BME able a Ma ing he W sa ve ill G si s em s ill si nd O Female nsin Ch Over 50 F H C Dis di U e H en Di t dis Under 50 en en K K K ot No ing N th K tting rth tt r No No No No

Demographic differences

• Respondents from the North Kensington are most likely to think there has been more and less crime in the last year (19 and 20 per cent respectively). • 15 per cent of white respondents believe there has been less crime compared to 10 per cent of respondents from a BME background. • 19 per cent of respondents aged over 50 agree there has been less crime compared to nine per cent of those aged less than 50. • 18 per cent of male respondents believe there has been less crime compared to 11 per cent of female respondents.

Community Safety - 2009 23

Results

Q5. If you think there has been either more or less crime please give details of the types of offences you think have decreased.

134 comments were received from respondents stating areas of crime that have increased and 63 comments were received from respondents that felt crime had decreased. A selection of notable comments are included below.

The full list of themes is included in the appendices.

CRIME INCREASED

Burglary (27 comments)

“Home burglary is very ripe now I've been here 13 years and never had a problem but now its different.”

“Burglaries still high in North Kensington. Kids still stealing scooters. Dangerous dogs on Little and Big Wormwood Scrubs.”

“Two burglaries in Slaidburn Street.”

“Just a perception that there might be a slight uptick in burglaries.”

“Tenants in our block of flats have been burgled again this year.”

“Burglary. My alarm phones me up hardly at all now, it used to quite often. I thank the cameras.”

“Slight rise in house burglaries in my street.”

“I have not experienced any but have been told of more burglaries and muggings and vandalism.”

“House Burglaries - neighbours were broken into last weekend.”

“I have a sense that houses are spied on for opportunity burglary.”

“Burglary (attempted and actual).”

Community Safety - 2009 24

Results

Car crime (15 comments)

“Car theft and break-ins have very much increased in our area (Oakwood Court).”

“There appears to be people lurking around at nights checking to see if cars have been left unlocked.”

“We have had our car visited several times. Our neighbour has had his car drivers window smashed.”

“Theft of valuables in cars.”

“There seems to be increased levels of items stolen from cars (Lots of smashed windows).”

Petty crime/theft (13 comments)

“Wallet snatching/phone and random attacks at Ladbroke Grove bus stop etc.”

“Snatching of purse/watch etc on the street.”

“Opportunistic and petty crime due to lack of policing on the beat.”

“Daytime; jewellery robbery.”

“Bag snatching from old people.”

Muggings (11 comments)

“It is my perception that there are more street robberies but I don’t hear so much about other types of crime.”

“Seems to be more Police signs up asking for information on accidents, or muggings, late at night.”

“Teenage mugging, muggings have increased.”

Stolen bicycles (10 comments)

“My neighbour had her bicycle stolen. There are often bicycles left abandoned on the Cremorne Estate.”

“My bicycle has been stolen twice.”

“Lot of bicycle theft.”

“Opportunist crime – e.g. bike thefts.”

Community Safety - 2009 25

Results

Youth nuisance (ten comments)

“Just more presence of teenagers racing round on bikes and sometimes with dogs.”

“Found over the week end there are still those gang in Hyde Park hanging around with aggressive dogs.”

“Petty offences, done by bored youngsters during holidays.”

“I think there has been an increase in the crimes committed by gangs of youths, especially around the Portobello Court Estate.”

“Kids hanging around the estates at night.”

Violent crime – generally (six comments)

“More abusive behaviour on the street and violence against others.”

“A bit more violence.”

“Violent street crime - slightly increased.”

“Slightly increased. More violent.”

People being drunk or rowdy in public places (five comments)

“All night drunken behaviour in the street.”

“Drunken fights at night.”

“We are quite often woken up by rowdy behaviour in Bramerton Street by people who have had too much to drink.”

Vandalism/graffiti (five comments)

“Vandalism...damage to street furniture etc.”

“Low level 'crime' - graffiti, littering etc.”

Dogs (four comments)

“Dangerous dogs on Little and Big Wormwood Scrubs.”

“More antisocial behaviour on King's Road Estate; dog fighting, threatening behaviour, bike theft.”

Community Safety - 2009 26

Results

Crime on buses/at bus stops (four comments)

“Increase in violent behaviour on buses and on the street.”

“In addition notices about wallet snatching/phone and random attacks at Ladbroke Grove bus stop etc.”

“Abuse of passengers on buses - verbal/physical.”

“Pick pocketing on buses.”

Bad cyclists (four comments)

“Cyclists ignoring the rules of the road and motorists ignoring one way systems.”

“Cycling offences, not stopping at lights, riding on pavements.”

“Cyclists riding on pavements; cyclists riding at night without lights and reflectors; cyclists ignoring traffic signals.”

Drug crime (four comments)

“People doing drugs in Malton Road day and night when walking through it.”

“Drug dealing on the street openly.”

“Drugs… delivered to your door.”

Knife crime (three comments)

“I have heard the local dry cleaner discussing more incidents of people being asked for money...at knife point.”

Confidence crimes (three comments)

“Phoney door to door solicitations.”

“Higher incidence of attempted entries by fraudulent meter readers in area.”

“Callers at front door.”

Beggars (two comments)

“I see more drunks ,beggars ,vagabonds.”

Community Safety - 2009 27

Results

Intimidation/Threatening behaviour (two comments)

“More antisocial behaviour on King's Road Estate; dog fighting, threatening behaviour, bike theft.”

“Men hanging about and looking dangerous.”

Crimes against children (one comment)

“Teenagers having their mobiles stolen.”

Noise nuisance (one comment)

“More street noise from clubs early morning.”

CRIME DECREASED

Burglary (18 comments)

“Perhaps I have heard less of neighbours having problems with burglars.”

“I haven't seen any threatening or criminal behaviour and there seem to have been fewer Police car sirens.”

“Burglary. My alarm phones me up hardly at all now, it used to quite often. I thank the cameras.”

“Less burglary - I've been formerly burgled through smashed windows.”

Muggings (11 comments)

“Less violence and street muggings.”

Car crime (10 comments)

“Possibly breaking into cars, not so much broken glass around in the mornings.”

“Fewer thefts of parts from cars.”

“Car break-ins have definitely decreased.”

“Car vandalism.”

Community Safety - 2009 28

Results

Violent crime (five comments)

“Haven't seen as many shop-lifting incidents or assaults on Kensington High Street.”

People being drunk or rowdy in public places (three comments)

“Seems less bad behaviour outside pubs.”

“There is less drunkenly disorderliness and behaviour.”

“There has been a decrease in late night drunken behaviour, hence less antisocial behaviour/crime.”

People being drunk or rowdy in public places (three comments)

“Seems less bad behaviour outside pubs.”

“There is less drunkenly disorderliness and behaviour.”

“There has been a decrease in late night drunken behaviour, hence less antisocial behaviour/crime.”

Youth nuisance (two comments)

“Also less gangs hanging around.”

“Lower incidence of confrontational hoodies on bikes.”

Gun crime (two comments)

“Shootings on the World’s End Estate.”

Begging (two comments)

“I think that begging has decreased along with vagrants wandering around.”

“Being accosted for change which is probably intended for drugs.”

Petty crime/theft (one comment)

“I am only aware of small petty crime such as damage to cars and other vandalism which appears to be less.”

Community Safety - 2009 29

Results

Murder (one comment)

“I haven’t heard of a murder in the last 12 months.”

Youth nuisance (two comments)

“Less gangs hanging around.”

“Less youngsters gathering around on the street.”

Other notable comments (eight comments)

“This area is a very safe area and is always monitored carefully by the Police and plain clothes officers.”

“I can't be definite in my answer. We don't normally hear about petty crime such as mugging, etc in this area unless it’s serious.”

“It is not easy to gauge the level of crime, though my perception is it is more or less the same.”

“Difficult to be certain about this one. It feels about the same as recent times.”

“The Police methods of recording have changed and so a lot of crime goes unreported also people often only report minor crimes.”

“I think it fluctuates a lot, it is often seemingly caused by just a few individuals.”

“I guess the rate is acceptable but there still lots to do as the young people tend to do more and causing problems in the parks.”

“Less yellow boards from the Police - whether this is because the police put less boards out or because there actually is less crime I don’t know.”

Community Safety - 2009 30

Results

Q6. In the last 12 months, have you been a victim of crime?

17 per cent of respondents have been a victim of crime in the last 12 months, an eight per cent reduction on 2008, with an eight per cent increase being recorded in the number of respondents that have not been a victim of crime.

Victim of crime - by demographic group 90% 81% 80% 73% 71% 71% 23% 23% 65% 25% 70% 18% 19% 19% 20% 17% 60% 15% 15% 16%

50% 14% 15% 12% 40% 32% 9% 27% 10% 30% 26% 25% 17% 20% 5% 10% 3% 3% 2% 2% 1% 0%

0% e e ton ate ton sea it 50 ale al g g l bled bled er G Wh BME a a M sin em nsin Hill Che nd Over 50 F 2005 2006 2007 2008 2009 e en Dis dis U g K ot ttin N rth K o Yes No No response No N

Demographic differences • 23 per cent of respondents from North Kensington have been a victim of crime in the last 12 months compared with 18 per cent in Notting Hill Gate and 15 per cent in both Kensington and Chelsea. • 19 per cent of white respondents have been a victim of crime in the last 12 months compared to nine per cent of BME respondents. • 23 per cent of respondents aged under 50 have been a victim of crime in the last 12 months compared to 12 per cent of respondents aged over 50.

Community Safety - 2009 31

Results

Q7. If you have answered yes, please could you tell us what the offence was? If there was more than one, could you tell us about all the offences.

In total 99 comments were received in response to this question, a selection of these is available below with a full breakdown of themes in the appendices.

Theft from person/pick-pocketed (17 comments)

“Pick-pocketed on bus.”

“Had my wallet pick-pocketed on the bus.”

“I had items stolen from my jacket pocket in a café.”

“My wallet was pick-pocketed on the Old Brompton road in a pub and they saw me enter my pin so stole money on my cards.”

“Bag slashed on no.27 bus. Boarded at Notting Hill Gate towards Paddington. Purse stolen.”

“Theft of credit card from ATM in Brompton Road.”

“Pickpocket took bus pass: immediately cancelled.”

“Pickpocket, outside .”

“My bank cards were stolen from my handbag somewhere on King’s Road - over £1000 was immediately stolen by the thief. I immediately notified my King’s Road branch of the Westminster Bank.”

“Credit card and wallet stolen on .”

“Wallet stolen in broad daylight in Oxford Gardens by a bunch of three foreign men.”

“Wallet stolen out of my handbag on the King's Road.”

“I was attacked at 7.30am on Saturday morning with a youth trying to snatch my handbag.”

Car broken in to (21 comments)

“My car was broken into in Hesper Mews.”

"GPS in my car stolen."

“I had my car window smashed and my GPS stolen from my glove box in the square opposite my building.”

“Car broken into, laptops bag taken.”

Community Safety - 2009 32

Results

Bike theft (12 comments)

“Both times bicycle stolen.”

“My husband’s bike was stolen from the communal area in our home.”

“Bicycle stolen from common parts of the building.”

“Two bicycles stolen.”

“Theft of bicycle wheel whilst bicycle was locked up.”

Car vandalised (11 comments)

“Drunks returning home after an evening out vandalising our car.”

“Car scratched with a key at night.”

“Car rear lights vandalised while parked on Thorpe Close.”

“Paint stripper poured over the car.”

“Have had car vandalised (scratched).”

Burglary (nine comments)

“Burglars stole building equipment and large ornamental mirrors from our home - must have used at least two people and a van.”

“My flat was burgled.”

“Office burgled twice (on Thorpe Close).”

Identity theft (four comments)

“A man took details of my credit cards while I was using them at a cash point in and then used them.”

“Cheque books intercepted between bank and my home.”

“Someone stole my purse out of my handbag and used the credit cars and money.”

Community Safety - 2009 33

Results

Verbal abuse (four comments)

“I'm not sure if this is an offence, but I recently suffered verbal abuse.”

“One assault in the street by a youth, mainly verbal but finished with a shove.”

“Technically no as I haven't reported anything but I have had at least five cases of offensive language and threatening behaviour and intimidation in the area.”

“Verbal abuse from neighbours.”

Confidence crime (three comments)

“I was approached by a woman asking for 'train fare' to get home as she had been robbed and I naively gave her the £15 train fare thinking she would be honest enough to return the money.”

“Someone pretended to need some money for their cab that was supposedly waiting at the door and would come back, but they took my £10 never to be seen again.”

“Con artist - woman claiming she locked herself out of her house and needing to borrow a taxi fare to see her child in hospital outside London.”

Violent crime – generally (three comments)

“My 14 year old son was attacked at 3pm by thugs in Hyde Park and thrown in a pond. The two were arrested released on bail. One fled to Egypt and one got a warning. My son had five stitches and was on crutches for two weeks...”

“Assault by drunken yobs for asking them to get off the bus for verbally abusing old lady.”

“Punched by girl on bus for no reason.”

Vandalism – general (two comments)

“Vandalism of entrance to building.”

Stalked (one comment)

“Persons photographing and filming me doing yoga.”

Stolen scooter (one comment)

“My scooter was broken into and items stolen and damage done to seat locking mechanism.”

Community Safety - 2009 34

Results

Threatened (one comment)

“Verbally assaulted by hoodies on bikes and verbally threatened to be knifed.”

Car stolen (one comment)

“Our Mini Cooper… was stolen from Markham Street.”

People being drunk or rowdy in public places (one comment)

“Drunks returning home after an evening out, vandalising our car.”

Community Safety - 2009 35

Results

Q8. Did you report the offence(s) to the Police?

Of those that were a victim 43 reported all the offences, a twelve per cent decrease on 2008, 21 per cent reported some of them (an eight per cent increase) and 35 per cent reported none of them.

60% 55% Reported all offences - by demographic group 58% 60% 45% 50% 43% 52% 53% 41% 39% 50% 44% 40% 44% 39% 42% 42% 38% 32% 40% 39% 37% 33% 36% 33% 30% 35% 33% 30% 20% 24% 20% 21% 20% 10% 11% 13% 10%

0% 0%

2005 2006 2007 2008 2009 a te E d d ton e i 50 50 ale Gate g h BM ble W able a er Male m ill is sington H Chels dis nder Ov Fe n D t U All of them Some of them None of them e o K ing Kensin h N rt o Nott N

Reported 'some of them' - by demographic group Reported 'none of them' - by demographic group

40% 50% 42% 33% 33% 45% 42% 35% 39% 40% 37% 36% 30% 33% 33% 34% 34% 27% 35% 24% 24% 25% 23% 22% 29% 29% 19% 19% 21% 21% 30% 26% 20% 25% 15% 13% 20% 15% 10% 10% 5% 5% 0% 0%

n e 0 n d 0 on o it ed 50 5 le o 5 t l a t le r Gate gt BME bled er er M g BME e Male ing in Wh a d v in ington White v Chelsea O Female s s Chelsea O Female ns Hill Disab t dis Un en Disab Under 50 e g o K Kens K Ken h N h tting Hill Gate Not disabled rt ottin t o N No N Nor

Demographic differences • Respondents from Chelsea (58 per cent) and Notting Hill Gate (52 per cent) are most likely to report all offences compared to 39 per cent of respondents from Kensington and 33 per cent from North Kensington. • Respondents aged less than 50 are more likely to not report offences (42 per cent compared to 26 per cent of those aged over 50). • 33 per cent of BME respondents will report some of the offences compared to 21 per cent of white respondents. • 42 per cent of white respondents reported all the offences compared to 33 per cent of respondents from a BME background.

Community Safety - 2009 36

Results

Q9. If you reported SOME OF THEM or NONE OF THEM, please tell us why you did not report the offence(s) to the Police?

In total 42 comments were received in response to this question, with the majority of respondents stating there was no point reporting the crime in question. A selection of notable comments is attached below and a full breakdown of the themes is available in the appendices.

Pointless (26 comments)

“Because nothing normally happens or will be done regarding what they may consider unimportant offences.”

“I reported the wallet stolen but not the two car break-ins. There is no point - they will never catch them or do anything about it.”

“Because I had to take the car immediately to have the window replaced at the dealers in the country. When I returned there didn't seem any point.”

“Because I believe they would not be able to do anything about it.”

“It was an old untagged bike and very unlikely the Police would do anything about it.”

“Realised it would be a difficult crime to do anything about - did report it to parks police office where it was made clear that it was unlikely that action to find culprits would be successful.”

“Not much the Police could do for me in regard to a car break in.”

“No likelihood of offender caught/prosecution.”

“Vehicle not taken and damage was minor, I judged it not worth using up valuable Police time.”

“Not worth the hassle and I don't think they would be very interested as there is nothing they could do about it anyway.”

“The Police can do nothing about it.”

Police not interested (five comments)

“At times did not feel Police will be interested in following minor crimes.”

“Not taken sufficiently seriously.”

“Because the Police are a total hassle and waste of time. It seems unless someone dies they don’t care!”

“I have reported this discrimination in the past to the Police and they made a note of it, but nothing has been done and now I've given up hope really. I'm afraid that I won't be taken seriously. It's all really painful.”

Community Safety - 2009 37

Results

Could not make contact (two comments)

“Could not get through.”

“No response to a previous 999 call and 999 response can be too long - incident over and perpetrators long gone.”

My fault (two comments)

“It was my negligence and did not want to tie up Police resources re: my negligence.”

“Theft from car was due to car not being locked so no point reporting this.”

Depressed (one comment)

“I just felt very depressed after my car being vandalized four times.”

Insurance might go up (one comment)

“Police would do nothing insurance might go up (car vandalised).”

Not enough evidence (one comment)

“I knew who stole the goods and any Police action would fail as there was no hard evidence.”

Too busy (one comment)

“I was too busy and not quite angry enough. I was the next time though!”

Please refer to the appendices for a further break down of the responses.

Community Safety - 2009 38

Results

Q10. Thinking generally about crime in your local area please indicate which three of the following issues are of most concern to you?

Respondents are by far most concerned about burglary (69 per cent) followed by car crime and robbery (both 39 per cent).

Domestic violence 3% Other 5% Terrorism 6% Rape 7% Hate crime 7% Gun crime 7% Drug dealing/using 22% Knife crime 24% Violence 27% Youth violence 29% Robbery 39% Car crime 39% Buglary 69%

0% 20% 40% 60% 80%

1st priority 2nd priority 3rd priority North Kensington Burglary - 55% Youth violence - 43% Violence - 36% Notting Hill Gate Burglary - 73% Robbery - 44% Car crime - 43% Kensington Burglary - 75% Car crime - 47% Robbery - 40% Chelsea Burglary - 72% Car crime - 41% Robbery - 41% White Burglary - 69% Robbery - 41% Car crime - 39% Car crime/robbery/youth BME Burglary - 71% Violence - 34% violence - 31% Disabled Burglary - 61% Car crime - 36% Robbery - 31% Not disabled Burglary - 69% Robbery - 40% Car crime - 39% Under 50 Burglary - 65% Robbery - 38% Car crime - 36% Over 50 Burglary - 72% Car crime - 41% Robbery - 41% Male Burglary - 69% Car crime - 45% Robbery - 40% Female Burglary - 68% Robbery - 39% Car crime - 33%

Community Safety - 2009 39

Results

Per cent that concerned about burglary - by demographic group Per cent that concerned about car crime - by demographic group

80% 75% 50% 47% 73% 72% 71% 72% 45% 69% 69%65% 69% 70% 68% 45% 43% 41% 36% 41% 61% 40% 39% 39%36% 60% 55% 35% 31% 33% 50% 30% 26% 40% 25%

30% 20% 15% 20% 10% 10% 5% 0% 0%

n te a 0 le n te te E d le o a e led 5 a ton i le led a t ls to b r 50 G e BME b abled Ma male g BM b Male m ll ington h White a der 50 ing ll G Wh a e i is n Fe s i isa F nsing H C D Over n nsin Chelsea Dis d Ove g U e Under 50 Ke in Kens Ke K tt Not dis h Not rth o rt o N Notting H N No

Per cent that concerned about domestic violence Per cent that concerned about drug dealing/using by demographic group by demographic group 10% 35% 33% 31% 9% 8% 30% 8% 26% 24% 25% 7% 25% 21% 20% 21% 22% 20% 6% 20% 19% 5% 13% 4% 4% 4% 15% 3% 3% 3% 3% 3% 10% 2% 2% 2% 2% 1% 5% 1% 0% 0% 0%

n e a d 0 le e 0 o at ite le 5 50 a ton it led 5 lse BME r Male m gton BME b r Male male ll G e Wh ab e er e ing Wh e singt h d v F s sin helsea isa ve F n C Disabled dis O n C D O g Hi t Un en Under 50 Kensington Ke K h Ke ttin No h Not disabled t rt No Notting Hill Gate Nor No

Per cent that concerned about gun crime Per cent that concerned about hate crime by demographic group by demographic group 14% 14% 13% 12% 11% 12% 10% 11% 10% 9% 8% 10% 9% 7% 8% 8% 8% 8% 6% 6% 7% 6% 6% 6% 8% 7% 7% 6% 6% 5% 6% 6% 4% 4% 4% 4%

2% 2%

0% 0%

n te te E d le n te te E d le to a ton i le led 50 a to a ton i le led 50 a g BM b b r Male m g BM b b r Male m ing ll G Wh a e ing ll G Wh a e s i isa F s i isa F n nsin Chelsea d Ove n nsin Chelsea d Ove e Dis Under 50 e Dis Under 50 Ke K Ke K h Not h Not rt rt Notting H Notting H No No

Community Safety - 2009 40

Results

Per cent that concerned about knife crime Per cent that concerned about rape by demographic group by demographic group 30% 28% 28% 12% 10% 24% 25% 10% 25% 22% 24% 23% 23% 10% 9% 21% 20% 20% 20% 19% 8% 7% 7% 7% 7% 6% 6% 15% 5% 5% 4% 10% 4% 3%

5% 2%

0% 0%

n te te E d le n te te E d le to a ton i le led 50 a to a ton i le led 50 a g BM b b r Male m g BM b b r Male m ing ll G Wh a e ing ll G Wh a e s i isa F s i isa F n nsin Chelsea d Ove n nsin Chelsea d Ove e Dis Under 50 e Dis Under 50 Ke K Ke K h Not h Not rt rt Notting H Notting H No No

Per cent that concerned about robbery Per cent that concerned about terrorism by demographic group by demographic group 44% 45% 10% 41% 41% 41% 40% 40% 40% 38% 39% 9% 40% 8% 35% 8% 32% 31% 31% 7% 7% 7% 7% 30% 6% 6% 6% 6% 6% 6% 25% 5% 20% 4% 4% 15% 3% 3% 3% 10% 2% 5% 1% 0% 0%

e 0 e 0 ton it led 5 ton it led 5 gton BME b r Male male gton BME b r Male male ing Wh e ing Wh e s sin helsea isa ve F s sin helsea isa ve F n C O n C O en D Under 50 en D Under 50 Ke K Ke K h Not disabled h Not disabled rt rt Notting Hill Gate Notting Hill Gate No No

Per cent that concerned about violence Per cent that concerned about youth violence by demographic group by demographic group 40% 45% 43% 36% 34% 35% 33% 40% 34% 35% 30% 28% 28% 31% 24% 25% 26% 26% 27% 30% 30% 28% 29% 27% 25% 22% 21% 22% 24% 24% 25% 22% 23% 20% 20% 15% 15% 10% 10% 5% 5% 0% 0%

n te te E d le n te te E d le to a ton i le led 50 a to a ton i le led 50 a g BM b b r Male m g BM b b r Male m ing ll G Wh a e ing ll G Wh a e s i isa F s i isa F n nsin Chelsea d Ove n nsin Chelsea d Ove e Dis Under 50 e Dis Under 50 Ke K Ke K h Not h Not rt rt Notting H Notting H No No

Community Safety - 2009 41

Results

Demographic differences • When asked to prioritise the types of crime residents of Kensington were most likely to be concerned about burglary (75 per cent) and car crime (47 per cent). • Out of the four Police Sectors respondents from North Kensington are most likely to be worried about youth violence (43 per cent), violence (36 per cent), hate crime (11 per cent), drug dealing/using (31 per cent) and gun crime (11 per cent). • Respondents from BME groups were more likely to be concerned than white respondents about violence (34 per cent compared to 26 per cent), gun crime (10 per cent compared to six per cent), drug dealing/using (33 per cent compared to 21 per cent). • White respondents are more likely to prioritise terrorism (six per cent compared to three per cent), robbery (41 per cent compared to 31 per cent) and car crime (39 per cent compared to 31 per cent). • In this instance disabled respondents are more concerned than non disabled respondents about domestic violence (eight per cent compared to two per cent) and hate crime (13 per cent compared to six per cent).

If other, please specify

In total 31 responses were given to this option. A selection of pertinent comments is included below with a full breakdown of themes available in the appendices.

People being drunk or rowdy in public (six comments)

“Drunken and noisy behaviour by young people in the street late at night/early hours of the morning.”

“Drink related antisocial behaviour, such as football hooliganism.”

“Mostly during the night up to 11pm, alcohol related intimidation. Good that I have a dog.”

Bad drivers (two comments)

“Reckless and careless car drivers who ignore the highway code and use mobile phones while driving.”

“By car crime, I mean cars not respecting the rights of pedestrians.”

Cycling on pavements (three comments)

“People using pavements for board skating and bicycling.”

“Young males cycling alarmingly fast (in the circumstances) on the pavement, especially Great Western Road.”

Community Safety - 2009 42

Results

Prostitution (three comments)

“Prostitution being carried out in some flats and their customers hanging around.”

“I read about trafficking children and women for sex in the Earl's Court area in the local Police bulletin.”

Dangerous dogs (three comments)

“Fighting dogs not under control and being used to intimidate people.”

Police violence (one comment)

“Police overkill (literally in the case of Markham square). The Police monopoly of legal violence must stop.”

Quality of the neighbourhood (one comment)

“The neighbourhood is becoming more and more derelict and where you have poverty and neglect there is bound to be crime as an association/consequence.”

Community Safety - 2009 43

Results

Q11. Do you know anyone who has been a victim of domestic violence in your local area?

Seven per cent of respondents reported knowing someone who has been a victim of domestic violence in their local area, a three per cent decrease on 2008 and the lowest figure yet received.

100% Per cent respondents that know a victim of domestic violence 89% by demographic group 90% 86% 83% 85% 87% 80% 14% 13% 12% 70% 12% 9% 60% 10% 8% 8% 50% 7% 7% 8% 6% 6% 7% 7% 6% 40% 6% 30% 4% 20% 13% 14% 11% 10% 7% 2% 10% 3% 4% 1% 1% 6% 0% 0% n e d 0 at on ea te le ale to t ls hi ME r 5 r 50 B ab e M 2005 2006 2007 2008 2009 ng l G ing he W ve si Hil s C dis nd O Female en en Disabledt U K K tting No Yes No No response rth No No

Demographic differences • 12 per cent of respondents from North Kensington know someone that has been a victim of domestic violence compared to eight per cent in Chelsea and six per cent in both Notting Hill Gate and Kensington. • 13 per cent of disabled respondents know someone that has been a victim of domestic violence compared to seven per cent of non disabled respondents.

Community Safety - 2009 44

Police Community Support Officers

Section 4: Police Community Support Officers

Police Community Support Officers (PCSOs) were introduced in 2003 in some parts of the Royal Borough of Kensington and Chelsea. The PCSOs are part of the Police and they have powers which enable them to tackle antisocial behaviour.

Antisocial behaviour covers a range of problems including noisy neighbours, abandoned cars, vandalism, graffiti, litter and youth nuisance that are not usually seen as mainstream criminal activity but nevertheless cause some residents considerable distress.

Q12. Have you heard of, or contacted, the Safer Neighbourhood Teams?

43 per cent of respondents have heard of the Safer Neighbourhood Team, six per cent have contacted them and 50 per cent have not heard of them.

Have you ever heard of, or contacted, the Safer Neighbourhood Teams?

1 43% 6% 50%

Yes, I have heard of them Yes, I have contacted them No

Per cent respondents that have heard of, or contacted, the Safer Neighbourhood Teams 70% 63% 56% 60% 47% 54% 52% 49% 50% 48% 44% 49% 48% 47% 50% 40% 30% 20% 10% 0%

d e ite le l gton gton h b r 50 n in BME abled Male si W s isa de Chelsea n Over 50 Fema en ens Di U K Not d th K Notting Hill Gate Nor

Demographics • Overall 56 per cent of respondents from North Kensington have heard of, or contacted, the Safer Neighbourhood Teams compared to 48 per cent of respondents from Notting Hill Gate, 47 per cent in Kensington and 44 per cent in Chelsea. • 54 per cent of BME respondents have heard of, or contacted, the Safer Neighbourhood Team compared to 49 per cent of white respondents. • 63 per cent of disabled respondents have heard of, or contact the Safer Neighbourhood Teams compared to 48 per cent of non disabled respondents.

Community Safety - 2009 45

Police Community Support Officers

Q13. If yes, do you know how to contact the one for your area?

36 per cent of respondents who have heard of Safer Neighbourhood Teams do know how to contact the one for their area and 63 per cent do not.

If yes, do you know how to contact the one for your area?

1 36% 63% 1%

Yes No No response

Know how to contact Safer Neighbourhood Team for their local area - by demographic group 50% 46% 44% 45% 42% 37% 40% 33% 33% 34% 35% 35% 32% 35% 29% 30% 30% 25% 20% 15% 10% 5% 0%

n n a e E o it le t h r 50 a BM bled abled M male ingto ing W s Chelse di Over 50 Fe ens Disa Unde K ing Hill Gate Not Nott North Kens

Demographics • 46 per cent of respondents from North Kensington know how to contact their Safer Neighbourhood Team compared to 33 per cent of respondents from Notting Hill Gate, 30 per cent from Chelsea and 29 per cent from Kensington. • 42 per cent of BME respondents know how to contact their local Safer Neighbourhood Team compared to 33 per cent of white respondents.

Community Safety - 2009 46

Police Community Support Officers

Q14. If you have contacted a Safer Neighbourhood Team how satisfied or dissatisfied were you with the service you received?

62 per cent of respondents that have contacted a Safer Neighbourhood Team are satisfied with the service they received, 27 per cent are dissatisfied and five per cent are neither satisfied nor dissatisfied.

If you have contacted a Safer Neighbourhood Team how satisfied or dissatisfied were you with the service you received?

1 62% 5% 27%

Satisfied Neither satisfied nor dissatisfied Dissatisfied

Per cent that have contacted a Safer Neighbourhood Team and were satisfied - by demographic group

100% 93% 89% 90% 80% 67% 64% 66% 61% 68% 67% 65% 70% 67% 63% 60% 53% 50% 40% 30% 20% 10% 0%

te d 0 le ea le gton gton ls BME Ma in ll Ga in e White i h Female ns C Over 5 ens Disabledt disab Under 50 K Ke h No rt o Notting H N *Please note the base response by demographic group is low and figures should be treated with caution.

Demographic differences • 93 per cent of respondents from Chelsea that contacted a Safer Neighbourhood Team were satisfied compared to 67 per cent of respondents from Notting Hill Gate, 64 per cent in North Kensington and 53 per cent in Kensington. • 89 per cent of disabled respondents are satisfied with the Safer Neighbourhood Team they contacted compared to 61 per cent of non disabled respondents.

Community Safety - 2009 47

Police Community Support Officers

Q15. How often do you see PCSOs patrolling in your local area?

16 per cent of respondents reported having seen PCSOs patrolling in their local area on a daily basis.

18 per cent reported having seen them every two to three days, a two per cent increase on 2008. 19 per cent of respondents reported having seen PCSOs patrolling their local areas at least once a week, a five per cent decrease on 2008.

13 per cent reported having seen them at least once a fortnight, 17 per cent of respondents reported that they see PCSOs less frequently than this.

15 per cent of respondents reported that they never see PCSOs patrolling their local area.

30% How often do you see PCSOs on patrol in your local area?

25% 24% 22% 20%18% 19% 20% 18% 18% 17%17% 16%16% 16% 15% 13%15% 14% 12% 15% 13% 13% 12% 12% 12% 12% 10% 9%

5%

0% Daily Every 2-3 days At least once a At least once a Less frequently Never see week fortnight than this PCSOs in my area

2006 2007 2008 2009

Never see PCSOs in local area - by demographic group 25% 23%

20% 18% 16% 18% 16% 16% 15% 16% 15% 12% 12% 13% 10% 7% 5%

0%

n e E ite ed 0 h M l 5 B r Male l Gat W ve il isabled Female nsingto H Chelsea D disab O e g Under 50 K in Kensington tt Not o N North

Community Safety - 2009 48

Police Community Support Officers

How often do you see PCSOs on patrol in your local area? - by Police Sector 30% 27% Daily Every 2-3 days 25% 23% At least once a week At least once a fortnight 22% 21% 21% 21% Less frequently than this 19% 20% 18% 17% 17% 17% 17% 16% 14% 15% 13% 13% 14% 11% 10% 10% 10%

5%

0% North Kensington Notting Hill Gate Kensington Chelsea

Demographic differences • Respondents from North Kensington are most likely to see PCSOs on a daily basis (27 per cent compared with 17 per cent in Notting Hill Gate, 14 per cent in Kensington and 10 per cent in Chelsea). • Respondents from Kensington are most likely to never see a PCSO in their local area (23 per cent compared to 18 per cent in Chelsea, 12 per cent in Notting Hill Gate and seven per cent in North Kensington). • 18 per cent of female respondents report never seeing a PCSO in their local area compared to 13 per cent of male respondents.

Community Safety - 2009 49

Police Community Support Officers

Q16. Have you ever approached a PCSO?

18 per cent of respondents indicated that they have approached a PCSO, a two per cent decrease on 2008. 80 per cent of respondents reported having never approached a PCSO, a two per cent increase on 2008.

Respondents that have approached a PCSO 90% 80% 81% 78% - by demographic group 80% 72% 30% 70% 25% 24% 24% 24% 60% 19% 18% 19% 50% 20% 16% 17% 17% 15% 40% 15% 13% 11% 30% 20% 15% 18% 10% 20% 13% 5% 10% 2% 6% 13% 2% 0% 0%

n a e E on o e t t hit led 50 2006 2007 2008 2009 BM bled r Male ing W ab a sing hels s Female ns C Di Ove e g Hill Gateen t dis Under 50 K o Yes No No response K n N orth Notti N

Demographic differences • 24 per cent of respondents from North Kensington have approached a PCSO compared to 17 per cent from Kensington, 16 per cent from Notting Hill Gate and 15 per cent from Chelsea. • 19 per cent of white respondents have approached a PCSO compared to 11 per cent of BME respondents. • 24 per cent of disabled respondents have approached a PCSO compared to 17 per cent of non disabled respondents.

Community Safety - 2009 50

Police Community Support Officers

Q17. If YES, how helpful did you find the PCSO?

There has been a steady decrease in the percentage of respondents finding PCSOs helpful, this year the percentage is 70 per cent, falling from 81 per cent since 2007, whilst a quarter of respondents that had approached a PCSO found them unhelpful.

90% 79% 81% 80% 75% 70% 70% 60% 50% 40% 24% 24% 30% 21% 20% 13% Helpful 10% Not helpful 0% 2006 2007 2008 2009

Per cent that approached a PCSO but found unhelpful Per cent that that approached a PCSO and found helpful by demographic group by demographic group 100% 45% 100% 40% 84% 40% 90% 79% 83% 81% 76% 75% 31% 80% 74% 73% 35% 29% 71% 69% 70% 30% 26% 27% 25% 60% 21% 24% 60% 25% 19% 50% 20% 17% 16% 40% 15% 30% 10% 20% 5% 10% 0% 0% 0%

n n d 0 te e le ate o ed e a on ea lsea hite l r 5 r 50 s G gt e BME b e Male male gton G el BME er 50 Ma ll in W a abl de e n l ingt h Whit abled sabled d s s s F il is i n Female Hi n Ch Di di Ov H ns C D Over 50 g Un ensi U Kensingtoin Ke K Ke h tt Not Not d No Notting Nort North *Please note the base response from BME respondents on this breakdown is only 6 and should be treated with caution.

Demographic differences • 40 per cent of respondents from Kensington that had approached a PCSO found them unhelpful compared to 26 per cent in North Kensington, 21 per cent in Notting Hill Gate and 17 per cent in Chelsea. • 31 per cent of respondents aged over 50 found the PCSO they approached unhelpful compared to 16 per cent of respondents aged less than 50. • 29 per cent of non disabled respondents found the PCSO they approached unhelpful compared to 19 per cent of disabled respondents.

Community Safety - 2009 51

Police Community Support Officers

Q18. Do you believe that the presence of PCSOs has reduced antisocial behaviour in the borough?

The proportion of respondents that believe the presence of PCSOs reduces antisocial behaviour has steadily increased since 2004 from 25 per cent to 36 per cent.

47 per cent of respondents stated that the did not know if the presence of PCSOs has reduced antisocial behaviour and 15 per cent indicated that they did not believe this to be the case.

70% Per cent respondents that believe the presence of PCSOs has 63% reduced anti social behaviour - by demographic group 50% 60% 57% 45% 40% 39% 50% 41% 40% 50% 45% 37% 39% 36% 45% 40% 37% 36% 47% 34% 35% 35% 32% 40% 35% 36% 31% 31% 30% 30% 25% 25% 25% 20% 20% 17% 15% 12% 13% 15% 9% 11% 10% 10% 5% 0% 0%

a e E 0 e 2004 2005 2006 2007 2008 2009 it l ton ate h M led 5 50 a g G gton B r M n ll W sab der si i i Female H nsin Chelse Disabled d Ove Yes No Don't know g e Un K Not rth Ken o Nottin N

Demographics • Respondents from the North of the borough are more likely to agree with this statement (41 per cent in North Kensington and 40 per cent in Notting Hill Gate) than respondents from the South (34 per cent in Kensington and 32 per cent in Chelsea).

Community Safety - 2009 52

Antisocial behaviour

Section 5: Antisocial behaviour

The Council is interested in finding out if residents are worried about particular types of antisocial behaviour. Antisocial behaviour is an issue raised by local residents and the questions asked in the survey were designed to ascertain the level of concern for different types of such behaviour.

Q19. In the area in which you live, how worried are you about antisocial behaviour (as opposed to crime)?

There has been no significant change in the proportion of respondents that are either worried, or not worried about antisocial behaviour in their local area; 52 per cent are not worried by antisocial behaviour and 47 per cent are worried.

60% 54% 52% 51% 50% 52% 49% 47% 50% 45% 46% 46%

40%

30%

20%

10%

0% 2005 2006 2007 2008 2009 Worried Not worried

Worried about anti social behaviour - by demographic group Not worried about anti social behaviour - by demographic group

70% 66% 70% 64% 60% 59% 60% 58% 60% 56% 50% 53% 54% 47% 50% 52% 50% 50% 52% 44% 48% 48% 50% 46% 50% 40% 41% 42% 40% 40% 36% 34% 30% 30%

20% 20%

10% 10%

0% 0%

ate ea ate ea bled bled l G BME abled a Male male l G BME abled a Male male ngton il hels White e ngton il hels White e is Over 50 F is Over 50 F C D Under 50 C D Under 50 Kensington ot dis Kensington ot dis ng H N ng H N otti otti N N North Kensi North Kensi

Community Safety - 2009 53

Antisocial behaviour

Demographic differences • 58 per cent of respondents aged over 50 are worried about antisocial behaviour in their local area in which they live compared to 41 per cent of those aged less than 50. • Respondents from North Kensington are, by far, more worried about antisocial behaviour (64 per cent compared to 47 per cent in Notting Hill Gate, 44 per cent in Chelsea and 40 per cent in Kensington). • 66 per cent of BME respondents are worried about antisocial behaviour in their local area compared to 48 per cent of white respondents.

Q20. In the past twelve months, would you say that the amount of antisocial behaviour has…

There has no been significant change in response to this question, 31 per cent of respondents agree that antisocial behaviour has increased, 39 per cent neither agree nor disagree and seven per cent of respondents feel antisocial behaviour has decreased.

45% 41% 39% 39% 40% 35% 31% 31% 31% 30% 25% 20% 15% 10% 7% 6% 7% 5% 0% 2007 2008 2009

Increased Neither increased nor decreased Decreased

Community Safety - 2009 54

Antisocial behaviour

Anti social behaviour increased - by demographic group Anti social behaviour decreased - by demographic group

40% 15% 36% 34% 34% 35% 33% 33% 32% 13% 31% 12% 12% 30% 28% 28% 11% 26% 26% 25% 24% 9% 8% 8% 7% 20% 7% 7% 7% 7% 6% 6% 15% 5% 5% 5% 10% 3% 5% 1% 0%

e d 0 0 e e 5 5 -1% n e d ME r o it ed e gton Gat lsea B bl e Mal t l 50 in ll ington e White sabled lsea BME er Male s i isa i nd Female ing e Wh ver 50 emal H Ch D d Over s isable g t U Hill Gate Ch Disab d O F Kens o g Und h Ken ttin N Ken Kensington rt h ttin Not No rt o No N No

Demographic differences • Respondents aged less than 50 are more likely to agree that the amount of antisocial behaviour has increased in the past 12 months (36 per cent compared to 26 per cent aged over 50). • 34 per cent of male respondents feel antisocial behaviour has increased in the past 12 months compared to 28 per cent of female respondents. • 32 per cent of non disabled respondents believe antisocial behaviour has been increased compared to 24 per cent of disabled respondents.

Community Safety - 2009 55

Antisocial behaviour

Q21. Thinking about your local area, how much of a problem do you believe the following are?

Summary. Overall the three areas of antisocial behaviour that respondents consider to be a problem are rubbish or litter lying around (47 per cent), people not treating each other with respect or consideration (33 per cent) and teenagers hanging around on the streets (33 per cent).

Respondents are least worried about abandoned or burnt out cars (one per cent), prostitution (six per cent) and drug nuisance (sixteen per cent).

Antisocial behaviour type - a problem

Abandoned/burnt out cars 1% Prostitution 6% Drug nuisance 16% Underage drinking in public 16% Fly tipping 19% Rough sleepers 19% Vandalism, graffiti etc 19% People using or dealing drugs 21% Prostitute cards in phone boxes 23% Noisy neighbours or loud parties 24% Street drinkers 25% Beggars 29% People drunk/rowdy in public spaces 30% Youth nuisance 31% No respect/consideration 33% Teenagers on the streets 33% Rubbish and litter lying around 47%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Community Safety - 2009 56

Antisocial behaviour

Antisocial behaviour type - Not a problem

Prostitute cards in phone boxes 51% Rubbish and litter lying around 52%

People using or dealing drugs 56% Drug nuisance 57% Youth nuisance 61% No respect/consideration 61% Teenagers on the streets 63% Fly tipping 65% Prostitution 66% Underage drinking in public 66% People drunk/row dy in public spaces 66%

Beggars 67%

Street drinkers 69% Noisy neighbours or loud parties 73% Rough sleepers 74%

Vandalism, graffiti etc 75%

Abandoned/burnt out cars 92%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Community Safety - 2009 57

Antisocial behaviour

Noisy neighbours or loud parties 24 per cent of all respondents feel that noisy neighbours or loud parties are a problem in their local area, a two per cent increase and 73 per cent feel that noisy neighbours or loud parties are not a problem at all.

75% Noisy neighbours or loud parties - a problem 80% 73% 70% by demographic group 70% 35% 31% 30% 29% 28% 60% 65% 27% 28% 25% 25% 50% 25% 23% 22% 22% 20% 40% 33% 20% 18% 30% 24% 22% 15% 20% 27% 10%

10% 5% 0% 0%

n n E d e 2006 2007 2008 2009 o ite ed 0 le to h M l 5 a g lsea B b Mal in e W a ver s Fem Hill Gaten Ch Disable dis O g t Under 50 Problem Not a problem Ke No rth Kensingt Nottin No

Demographic differences • Noisy neighbours are more of a concern to residents in Kensington (31 per cent) and North Kensington (29 per cent) than in Chelsea (20 per cent) and Notting Hill Gate (18 per cent). • 28 per cent of respondents aged less than 50 agree with this statement compared to 22 per cent of respondents aged over 50. • 28 per cent of female respondents feel that noisy neighbours or loud parties are a problem compared to 22 per cent of male respondents.

Rubbish or litter lying around 47 per cent of respondents feel that rubbish and litter lying around is a problem and 52 per cent of respondents feel this is not a problem in their local area.

Rubbish or litter lying around - a problem 60% 54% by demographic group 52% 53% 52% 54% 48% 49% 48% 50% 50% 47%45% 47% 46% 46% 47% 42% 43% 40% 40% 47% 46% 47% 44% 30% 30% A problem 20% 20% Not a problem 10% 10% 0%

n e d 0 0 o t e 5 sea ME l 5 0% Ga l B bled b Male ll e White a er s Female nsingt Hi Ch Di disa Ov e g ensington t Under K 2006 2007 2008 2009 No Nottin North K

Demographic differences • 54 per cent of respondents from North Kensington feel that rubbish or litter is a problem in their local area, in comparison with 47 per cent of respondents from North Kensington, 45 per cent from Chelsea and 42 per cent of respondents from Notting Hill Gate.

Community Safety - 2009 58

Antisocial behaviour

Teenagers hanging around on the streets 33 per cent of respondents feel that teenagers hanging around on the streets are a problem (a 14 per cent reduction since 2006), 63 per cent of respondents feel that they are not a problem.

70% Teenagers hanging around in the street - a problem 62% 63% by demographic group 57% 63% 60% 55% 60%

50% 47% 47% 50% 42% 44% 40% 35% 41% 33% 40% 37% 29% 34% 34% 34% 30% 30% 28% 24% 25% 20% 20%

10% 10%

0% 0%

2006 2007 2008 2009 te 0 0 e le ton al a g lsea BME l Ga e White M Over 5 Fem nsin Ch Disabled disabledUnder 5 Problem Not a problem Ke Kensingtoning Hil Not Nott North

Demographic differences • 63 per cent of respondents from North Kensington feel that teenagers hanging around in the street are a problem in their local area, 34 per cent higher than 29 per cent that feel this issue is a problem in Notting Hill Gate. • 47 per cent of BME respondents agree with this statement compared with 34 per cent of white respondents. • Respondents aged less than 50 are more likely to agree that teenagers hanging around in the street is a problem in their local area (44 per cent compared to 28 per cent of respondents aged over 50).

People being drunk or rowdy in public places 30 per cent of respondents feel that people being drunk or rowdy in public places is a problem and 66 per cent feel that they are a problem.

80% People being drunk or rowdy in public spaces - a problem 67% by demographic group 70% 65% 66% 40% 36% 60% 33% 32% 60% 35% 32% 32% 31% 30% 31% 31% 30% 29% 50% 28% 28% 25% 40% 38% 30% 30% 29% 20% 30% 15% 20% 10% 10% 5%

0% 0%

n e d d 0 e e 2006 2007 2008 2009 o t ea ite e e 50 l l t ton s h l l r 5 a g Ga g l BME b b e Ma ll in e W a sa sin s s nder Fem n Hi n Ch Di di Ov g e U Problem Not a problem Ke in K ot h tt N rt No No

Demographic differences • 36 per cent of respondents aged less than 50 agree that people being drunk or rowdy in public spaces is a problem in their local area compared to 28 per cent of respondents aged more than 50.

Community Safety - 2009 59

Antisocial behaviour

Abandoned or burnt out cars 92 per cent of respondents do not feel that abandoned or burnt out cars are a problem, a three per cent increase on 2008, and one per cent feel that it is a big or a fairly big problem.

100% 92% Abandoned or burnt out cars - a problem 90% 89% 85% by demographic group 90% 8% 80% 7% 70% 6% 60% 5% 5% 50% 4% 4% 40%

30% 3% 2% 2% 20% 2% 1% 1% 1% 1% 1% 10% 5% 2% 2% 1% 1% 0% 0% 0% 0% 0%

2006 2007 2008 2009 te n a le to Ga g BME abled Male ma l in White s e s Over 50 F Hil n Chelse Disabled di Under 50 Problem Not a problem Ke tting Not rth Kensington o No N

Demographic differences • Abandoned and burnt out cars are considered to be most of a problem to residents from North Kensington and respondents from BME groups.

Vandalism, graffiti and other deliberate damage to property or vehicles 19 per cent of respondents feel that vandalism, graffiti and other deliberate damage to property or vehicles is problem, a three per cent decrease on 2008, and 75 per cent of respondents believe that these are not problem in their local area (an 18 per cent increase since 2006).

80% 75% 71% Vandalism, graffiti or other deliberate damage to property or vehicles 69% - a problem by demographic group 70% 35% 32% 57% 60% 30% 27%

50% 25% 23% 20% 21% 18% 18% 19% 17% 19% 40% 35% 20% 15% 16% 30% 24% 15% 22% 19% 20% 10%

10% 5%

0% 0%

2006 2007 2008 2009 n a d d 0 0 e o ate e ite e e le l t ton s l l r 5 r 5 a g G g l BME b e e Ma in l in e Wh a sab d s il s i Fem n Ch Di d Ov e g H ens t Un Problem Not a problem K in K h tt No rt No No

Demographic differences • 32 per cent of respondents from North Kensington feel that vandalism, graffiti or other deliberate damage to property or vehicles are problems in their local area, in comparison with 18 per cent of respondents from Notting Hill Gate, 16 per cent from Chelsea and 15 per cent of respondents from Kensington. • 27 per cent of disabled respondents agree that these issues are a problem in their local area compared to 19 per cent of non disabled respondents.

Community Safety - 2009 60

Antisocial behaviour

People using or dealing drugs 21 per cent of all respondents feel that people using or dealing drugs is problem (a 12 per cent reduction since 2006) and 56 per cent of all respondents feel that it is not a problem.

60% 56% 56% 55% People using or dealing drugs - a problem by demographic group 49% 45% 50% 40% 38% 40%

40% 35% 33% 30% 26% 30% 27% 25% 24% 24% 21% 21% 21% 20% 20% 21% 20% 18% 20% 15% 12% 12% 10% 10% 5% 0% 0% 2006 2007 2008 2009 n te n a e d d 0 e le to it e e 5 50 l lse h ME l bl r r g Ga gto e B b a e Ma ma n ll in W s de v e si i h sa O F n ns C Di di Un e g H e t Problem Not a problem K n K o h i N rt tt o o N N

Demographic differences • 40 per cent of respondents from North Kensington feel that people using or dealing drugs are problems in their local area, in comparison with 21 per cent of respondents from Kensington, 12 per cent from Chelsea and 12 per cent of respondents from Notting Hill Gate. • 38 per cent of BME respondents agree that these issues are a problem in their local area compared to 20 per cent of white respondents.

People not treating other people with respect and consideration 33 per cent of respondents feel that people not treating others with respect and consideration is a problem, and 61 per cent feel this is not a problem at all (a 16 per cent increase since 2006).

70% People not treating each other with respect and consideration 61% 50% a problem - by demographic group 59% 50% 60% 51% 51% 45% 39% 41% 50% 40% 39% 33% 35% 35% 32% 34% 34% 34% 40% 45% 46% 35% 33% 30% 30% 25% 30% 25% 20% 20% 15% 10% 10% 5% 0% 0%

2006 2007 2008 2009 e 0 0 t n E d 5 a M le r 5 r G lsea b e e e White B a v Male sington h s O Female n Hill C Di Und Problem Not a problem g Kensingto in Not disabled th Ke Nor Nott

Demographic differences • 50 per cent of respondents from North Kensington feel that people not treating each other with respect and consideration is a problem in their local area compared to 33 per cent of respondents in Notting Hill Gate, 32 per cent in Chelsea and 25 per cent of respondents in Kensington. • 41 per cent of disabled respondents agree with this is a problem in their local area compared to 34 per cent of non disabled respondents. • 39 per cent of respondents aged less than 50 agree that this is a problem in their local area compared to 30 per cent of respondents aged over 50.

Community Safety - 2009 61

Antisocial behaviour

Under age drinking in public 16 per cent of respondents feel that under age drinking in public is a problem, 66 per cent do not feel it is a problem.

70% 66% Under age drinking in public - a problem 62% by demographic group 60% 30%

50% 25% 24% 24%

20% 40% 18% 18% 18% 18% 17% 18% 17% 15% 16% 30% 15% 13%

18% 20% 16% 10%

10% 5%

0% 0% 2008 2009 n te n a e d d 0 e le to it e e 5 50 l lse h ME l bl r r g Ga gto e B b a e Ma ma n ll in W s de v e si i h sa O F n ns C Di di Un e g H e t Problem Not a problem K n K o h i N rt tt o o N N

Demographic differences • 24 per cent of respondents from North Kensington agree that underage drinking in their local area is a problem in their local area compared to 16 per cent of respondents in Chelsea, 15 per cent of respondents in Kensington and 13 per cent of respondents in Notting Hill Gate,. • 24 per cent of disabled respondents agree this is a problem in their local area compared to 17 per cent of non disabled respondents.

Youth nuisance 31 per cent of respondents feel that youth nuisance is a problem in their local area and 61 per cent feel this is not a problem.

70% Youth nuisance - a problem 60% by demographic group 61% 60% 60%

50% 46% 50% 41% 40% 40% 40% 34% 30% 31% 32% 32% 31% 30% 25% 30% 19% 23% 20% 20% 10% 10% 0%

te d d 50 le 0% ite le r 50 r gton lsea e male n Ga e Wh BME able Ma e ill isab is Ove F Ch D Und ng H Kensington ot d A problem Not a problem tti N orth Kensi N No

Demographic differences • 60 per cent of respondents from North Kensington feel youth nuisance is a problem in their local area compared to 30 per cent of respondents in Notting Hill Gate, 23 per cent in Chelsea and 19 per cent of respondents in Kensington. • 31 per cent of white respondents agree with this statement compared to 46 per cent of BME respondents. • Respondents aged less than 50 are more likely to perceive youth nuisance as a problem in their local area (40 per cent compared to 25 per cent of respondents aged over 50).

Community Safety - 2009 62

Antisocial behaviour

Beggars 29 per cent of respondents feel that beggars are a problem in their local area and 67 per cent do not think they are a problem.

80% Beggars - a problem by demographic group 40% 70% 67% 37% 35% 35% 33% 30% 60% 31% 31% 30% 27% 30% 29% 29% 50% 25% 23%

40% 20% 19% 29% 30% 15% 10% 20% 5% 10% 0%

a 0 on E e 0% ton ate ite M led al ale gt lse h er 5 ing l G W B ab M nsin Che Ov Fem ens Dis Under 50 g Hil Ke Not disabled A problem Not a problem th K ttin Nor No

Demographic differences • 37 per cent of respondents from Notting Hill Gate feel beggars are a problem in their area, and 33 per cent of respondents in Kensington also seeing this as the case. Only 19 per cent of respondents from North Kensington agree with this statement. • 35 per cent of disabled respondents agree with this statement compared to 29 per cent of non disabled respondents.

Street drinkers 25 per cent of respondents feel that street drinkers are a big problem and 69 per cent of respondents feel they are not a problem.

80% Street drinkers - a problem 40% 37% by demographic group 69% 70% 35%

60% 30% 28% 28% 26% 26% 25% 26% 24% 24% 24% 50% 25% 21% 22% 40% 20% 15% 30% 25% 10% 20% 5% 10% 0%

n n E d 50 0% to ate le led r 50 ale gto lsea er m ing G in e White BM ab Male s sab nd Ove Fe Hill Ch Di dis U g ens Ken K ot A problem Not a problem ttin N th o Nor N

Demographic differences • 37 per cent of respondents from Notting Hill Gate feel that street drinkers are a problem in their local area compared to 24 per cent in North Kensington, 22 per cent in Chelsea and 21 per cent of respondents in Kensington,.

Community Safety - 2009 63

Antisocial behaviour

Rough sleepers 19 per cent of respondents feel rough sleepers are a problem compared to 74 per cent of respondents who do not think they are a problem.

80% Rough sleepers - a problem - by demographic group 74% 30% 28% 70% 25% 23% 23% 23% 60% 22% 22% 20% 20% 20% 19% 17% 17% 50%

40% 15% 10% 30% 10% 19% 20% 5%

10% 0%

n 0 te ite le 0% to a h r 5 50 a ng BME er Male si W de v em Chelsea disabled n O F en Disabled U g Hill G Kensington K in Not A problem Not a problem th or ott N N

Demographic differences • Around one fifth of respondents in Kensington, Chelsea and Notting Hill Gate sectors feel that rough sleeping is a problem in their local area compared to only 10 per cent of respondents from North Kensington. • 28 per cent of disabled respondents agree with this statement compared to 19 per cent of non disabled respondents.

Fly tipping 19 per cent of respondents agree that fly tipping is a problem in their local area compared to 65 per cent of respondents who do not see this as a problem.

Fly tippers - a problem - by demographic group 70% 29% 65% 30% 27% 60% 25% 24% 22% 22% 19% 50% 20% 20% 18% 20% 19%

40% 16% 15% 13% 30% 10% 19% 20% 5% 10% 0%

e t 50 le 0% ton sea led r ale g l BME b Ma m ll Ga White ve O Fe Che Disa disabled Under 50 Kensington Not A problem Not a problem th Kensin Nor Notting Hi

Demographic differences • 29 per cent of respondents from North Kensington feel that fly tippers are a problem compared to 20 per cent of respondents in Kensington, 16 per cent in Notting Hill Gate and 13 per cent in Chelsea. • 19 per cent of white respondents agree that fly tippers are a problem in their local area compared to 27 per cent of BME respondents.

Community Safety - 2009 64

Antisocial behaviour

Prostitution Six per cent of respondents feel that prostitution is a problem in their local area compared to 66 per cent of respondents who do not see this as a problem and 26 per cent of respondents who do not know.

70% 66% 20% Prostitution - a problem by demographic group 60% 18% 16% 15% 50% 14% 12% 40% 10% 10% 8% 7% 30% 8% 7% 6% 6% 5% 6% 6% 5% 20% 4% 4% 3% 2% 10% 6% 0%

n n E d 50 0% to ate le led r 50 ale gto lsea er m ing G in e White BM ab Male s sab nd Ove Fe Hill Ch Di dis U g ens Ken K ot A problem Not a problem ttin N th o Nor N

Demographic differences • 15 per cent of respondents from a BME background agree with this statement compared to five per cent of white respondents. • 10 per cent of respondents from Kensington report that prostitution is a problem in their local area compared with six per cent in North Kensington, four per cent in Notting Hill Gate and three per cent in Chelsea.

Prostitute cards in phone boxes 23 per cent of respondents feel that this is a problem in their local area, 51 per cent feel this is not a problem and 24 per cent do not know.

60% Prostitution cards in phone boxes - a problem 45% by demographic group 51% 41% 40% 50% 35%

40% 30% 27% 24% 24% 25% 22% 23% 23% 23% 30% 20% 20% 19% 23% 15% 14% 20% 9% 10%

10% 5% 0%

a d 0 e on te on ite E 0% t se h le r 50 Ga ngt el BM abled e Male mal ill W s isab e si Ch Ov F H en Di Under 5 ng K ot d A problem Not a problem tti N orth Kensing N No

Demographic differences • 41 per cent of respondents from Kensington agree that prostitutes’ cards in phone boxes are a problem in their local area far higher than the proportion in the other sectors.

Community Safety - 2009 65

Antisocial behaviour

Drug nuisance 16 per cent of respondents feel that drug nuisance is a problem, 57 per cent do not and 24 per cent don’t know.

60% 57% Drug nuisance - a problem 45% by demographic group

40% 50% 36% 35% 31% 40% 30%

25% 21% 21% 30% 19% 20% 18% 18% 14% 16% 16% 16% 15% 20% 16% 9% 10%

10% 5% 0%

e n a d e on o e E ed le l 0% t at se it le l r 50 a G el BM ab er 50 e M ill ingt Wh d s Ch is Ov Fema H en D Un ng K ot disab A problem Not a problem tti N orth Kensing N No

Demographic differences • 31 per cent of respondents from North Kensington agree that drug nuisance is a problem in their local area compared to 16 per cent from Kensington, 14 per cent of respondents from Notting Hill Gate and nine per cent from Chelsea. • 36 per cent of BME respondents agree with this statement compared to 16 per cent of white respondents.

Q22. Thinking about your experience in your local area in the last 12 months how much do you agree or disagree with the following statements?

Dogs barking is a problem 19 per cent of respondents definitely agree or tend to agree that dogs barking is a problem, 21 per cent neither agree nor disagree and 55 per cent definitely disagree or tend to disagree.

Dog barking - a problem 60% 57% 55% 35% 34% by demographic group

50% 30% 25% 25% 40% 22% 22% 20% 20% 20% 18% 18% 19% 18% 30% 15% 21% 21% 15% 19% 13% 20% 18% 10% 10% 5%

0% 0%

2008 2009 0 e ton ate ite ed 5 50 G l ington Wh BME der ver Male emal sing helsea sabl O F C Di Un Agree Neither agree nor disagree Disagree Ken Kens ting Hil Not disabled rth t No No

Demographic differences • 34 per cent of respondents from North Kensington feel this is a problem compared to 18 per cent in Chelsea, 15 per cent in Notting Hill Gate and 13 per cent in Kensington. • 18 per cent of white respondents find that dog barking is a problem in their local area compared to 25 per cent of respondents from BME groups.

Community Safety - 2009 66

Antisocial behaviour

Dog fouling is a problem 63 per cent of respondents definitely agree or tend to agree that dog fouling is a problem an eight per cent increase, 11 per cent neither agree nor disagree and 23 per cent definitely disagree or tend to disagree, a five per cent decrease.

Dog fouling - a problem 70% 83% 63% by demographic group 80% 60% 73% 55% 69% 67% 70% 66% 64% 67% 63% 64% 50% 60% 60% 54% 56% 40% 50%

30% 28% 40% 23% 30% 20% 14% 11% 20% 10% 10%

0% 0%

2008 2009 n a e to it g lse h ngton e BME abled Male W s ver 50 sin O Female Ch Di Under 50 Agree Neither agree nor disagree Disagree Ken Kensi ting Hill Gate Not disabled rth t No No

Demographic differences • 83 per cent of respondents from North Kensington feel this is a problem compared to 66 per cent in Notting Hill Gate, 60 per cent in Chelsea and 54 per cent in Kensington. • 64 per cent of white respondents find that dog fouling is a problem in their local area compared to 73 per cent of respondents from BME groups. • 67 per cent of disabled respondents agree that dog fouling is a problem in their local area compared with 56 per cent of non disabled respondents. • 69 per cent of respondents aged less than 50 agree with this statement compared with 63 per cent of respondents aged over 50.

Community Safety - 2009 67

Antisocial behaviour

I have felt fearful of being attacked by a dog that is not under proper control 24 per cent of respondents definitely agree or tend to agree that they have felt fearful of being attacked by a dog that is not under proper control, 17 per cent neither agree nor disagree and 54 per cent definitely disagree or tend to disagree.

Per cent agree they have felt fearful of being attacked by a dog 70% 45% 42% by demographic group 59% 39% 60% 40% 54% 35% 50% 30% 27% 27% 40% 25% 23% 22% 22% 24% 20% 21% 21% 30% 24% 20% 21% 14% 20% 16% 17% 15% 10% 10% 5% 0% 0%

2008 2009 e e 0 e le ed 50 5 l a gton r n ington elsea BME Ma m si Whit isabl de ver e Ch d O F Hill Gat Disabledt Un Agree Neither agree nor disagree Disagree Ken Kens No th Nor Notting

Demographic differences • 42 per cent of respondents from North Kensington have felt fearful of being attacked by a dog not under proper control compared to 23 per cent in Notting Hill Gate, 20 per cent in Chelsea and 14 per cent in Kensington. • 22 per cent of white respondents find that they have felt fearful of being attacked by a dog compared to 39 per cent of respondents from BME groups.

Community Safety - 2009 68

Antisocial behaviour

Q23. To what extent do you agree or disagree that in your local area, parents take enough responsibility for the behaviour of their children?

50 per cent of respondents definitely agree or tend to agree that in their local area parents take enough responsibility for the behaviour of their children and eight per cent increase on 2008, 18 per cent neither agree nor disagree and 27 per cent definitely disagree or tend to disagree.

Per cent disagree that parents take enough responsibility for the 60% 45% 44% behaviour of their children 50% 40% 50% 42% 35% 32% 29% 32% 40% 28% 30% 28% 28% 28% 30% 26% 25% 30% 27% 25% 22% 22% 20% 20% 20% 18% 15% 10% 10%

0% 5%

2008 2009 0% 0 n a te le o se i r 5 a l h er 50 e Male Agree Neither agree nor disagree Disagree l Gate e W BME d il singt h isabled Fem nsington n C Disabled Ov e H t d Un Ke ting No rth K o ot N N

Demographic differences • 44 per cent of respondents from the North agree that parents take enough responsibility for the behaviour of their children compared with 26 per cent of respondents from Chelsea and 22 per cent of respondents from Notting Hill Gate and Kensington. • 32 per cent of respondents aged less 50 agree with this statement compared to 25 per cent of respondents aged over 50.

Community Safety - 2009 69

Antisocial behaviour

Q24. How much would you agree or disagree that the police and other local public services seek people’s views about these issues in your local area?

33 per cent of respondents strongly agree or tend to agree that the Police and other local public services seek people’s views about these issues in their local area, 23 per cent neither agree nor disagree and twenty nine per cent strongly disagree or tend to disagree.

Per cent agree that the Police and other local public services seek 40% people's views about anti-social behaviour and crime in their local area - by demographic group 35% 45% 33% 35% 40% 40% 38% 29% 36% 30% 34% 34% 26% 26% 35% 32% 33% 33% 32% 33% 34% 25% 23% 30% 27% 20% 25% 15% 20% 15% 10% 10% 5% 5%

0% 0%

a E e n e ite 2008 2009 ton h M ed 50 al ls B Male ing W em F ns Che disabled Over 50 ensingto Disabl Under Ke K Agree Neither agree nor disagree Disagree h tting Hill Gate Not o N Nort

Demographic differences • Respondents from Chelsea are most likely to agree with this statement (40 per cent), compared to 34 per cent from Kensington, 32 per cent from North Kensington and 27 per cent from Notting Hill Gate. • 38 per cent of BME respondents agree with this statement compared to 33 per cent of white respondents.

Q25. How much would you agree or disagree that the Police and other local public services are successfully dealing with antisocial behaviour and crime in your local area?

40 per cent of respondents strongly agree or tend to agree that the Police and other local public services are successfully dealing with these issues a fourteen per cent increase, 28 per cent neither agree nor disagree and 19 per cent strongly disagree or tend to disagree.

Per cent agree that the Police and other local public services are 45% succesfully dealing with anti-social behaviour and crime in their local 40% area - by demographic group 40% 50% 35% 45% 44% 45% 35% 41% 41% 41% 39% 38% 40% 40% 28% 40% 30% 26% 35% 36% 36% 35% 25% 21% 19% 30% 20% 25% 15% 20% 10% 15% 5% 10% 0% 5% 2008 2009 0%

a te 0 0 e ate ME led led Agree Neither agree nor disagree Disagree B b r 5 Male mal ington l G ington Whi a er 5 s s v Fe n Hil ns Chelse Disab O g e t di Unde K Ke n No rth Notti No

Demographic differences • 45 per cent of respondents from Kensington agree with this statement compared to 41 per cent in Chelsea, 36 per cent in Notting Hill Gate and 35 per cent in North Kensington. • 44 per cent of respondents aged over 50 agree with this statement compared to 36 per cent aged less than 50.

Community Safety - 2009 70

Antisocial behaviour

Q26. How well informed do you feel about what the Council is doing to tackle antisocial behaviour in your local area?

Respondents have felt increasingly well informed over time with agreement to this statement increase from 25 per cent in 2007 to 28 per cent in 2008; in 2009 the figure is 31 per cent.

Per cent that do not feel well informed about what the Police and 80% 72% other local public services are doing to tackle anti-social behaviour 70% in their local area - by demographic group 68% 80% 70% 75% 69% 70% 64% 71% 70% 70% 70% 67% 69% 66% 68% 60% 59% 60% 50% 50% 40% 31% 40% 30% 25% 28% 30%

20% 20%

10% 10%

0% 0%

d 0 2007 2008 2009 ton ite led 50 5 Gate g BME er Male ll Wh able ver isab is nd Female nsin Chelsea D O g Hi U Ke ot d Well informed Not well informed in N Nott North Kensington

Demographic differences • 70 per cent of white respondents disagree with this statement compared to 64 per cent of BME respondents. • 71 per cent of non disabled respondents disagree with this statement compared to 59 per cent of disabled respondents. • 75 per cent of respondents from Notting Hill Gate disagree with this statement compared to 69 per cent of respondents in 69 per cent in both Kensington and Chelsea and 67 per cent of respondents from North Kensington.

Community Safety - 2009 71

Antisocial behaviour

Q27. Which of the following methods would you prefer to be used to inform you about what the Police and other public services are doing to tackle antisocial behaviour in your local area?

56 per cent of respondents would prefer to be informed about what the Police and other public services are doing to tackle antisocial behaviour in their local area through the post compared to 41 per cent by email, 40 per cent by the Council newspaper and 36 per cent through another local newspaper.

17 per cent would like to be informed about what is being done at a meeting and two per cent would like to be informed by text.

60% 56%

50% 41% 40% 40% 36%

30%

20% 17%

10% 4% 2% 0% Through Email Council Local At a Other Via text the post newspaper newspaper meeting

Through the post - by demographic group Local newspaper - by demographic group

50% 48% 66% 43% 70% 45% 43% 63% 39% 40% 57% 58% 59% 60% 55% 53% 56% 55% 55% 40% 53% 55% 33% 35% 35% 35% 32% 33% 50% 30% 30% 30% 40% 25% 30% 20% 15% 20% 10% 10% 5% 0% 0%

n e a d 0 a e d le e at e ate it e lse r 5 r 50 lse h l r 50 al gto gton e BME e Male G e BME b er 50 Ma n ll G n h White sabl ve l W d i isabled i nd Female isa Fem H nsi C D d O Ch D Ove ensi t U g Hil Un K Ke o Kensington N ttin Not disabled o Notting N North North Kensington

Community Safety - 2009 72

Antisocial behaviour

At a meeting - by demographic group Via text - by demographic group

25% 14% 21% 19% 20% 18% 19% 19% 12% 16% 17% 17% 10% 14% 15% 14% 15% 13% 8%

10% 6% 3% 3% 3% 3% 3% 3% 3% 4% 5% 2% 2% 1% 2% 1% 0% 0% 0%

e e n ite d d le e n 0 to h 50 ton o led led gton BME ble r Ma g gt lsea BME b b r 50 Mal ng n W emal in Whit a a e sa F s s is ver 5 Female Chelsea Di Ove Hill Gate Che Di d O Under 50 g Und Kensi ot disable Kensin n Ken h Kensi N h Not rt Notting Hill Gate Notti No Nort

Council newspaper - by demographic group Email - by demographic group 49% 50% 48% 60% 55% 43% 43% 43% 45% 42% 40% 40% 39% 47% 50% 47% 46% 40% 44% 44% 37% 36% 42% 36% 35% 32% 40% 37% 30% 32% 32% 25% 30% 48% 20% 20% 15% 10% 10% 5% 0% 0%

n ite d d le e n ite d d le e to h 50 to h 50 gton BME ble r Ma gton BME ble r Ma ng n W emal ng n W emal sa F sa F Chelsea Di Under 50 Ove Chelsea Di Under 50 Ove Kensi ot disable Kensi ot disable h Kensi N h Kensi N rt rt Notting Hill Gate Notting Hill Gate No No

Demographic differences • 55 per cent of respondents aged less than 50 would like to be informed about what the Police is doing via email, 32 per cent of respondents aged over 50 selected this option. • 66 per cent of respondents from North Kensington would like to be informed about these issues via post, compared to 55 per cent of respondents from Notting Hill Gate and 53 per cent of respondents from both Kensington and Chelsea sectors. • 49 per cent of respondents aged over 50 would like to be informed about these issues via the Council newspaper compared to 32 per cent of respondents aged less than 50. • 43 per cent of respondents from BME groups would like to be informed about these issues from the local newspaper compared to 35 per cent of white respondents.

Community Safety - 2009 73

Antisocial behaviour

1st priority 2nd priority 3rd priority North Local/Council newspaper – Kensington Through the post - 66% Email - 44% 43%

Notting Hill Gate Through the post - 55% Council newspaper - 43% Email – 37%

Kensington Through the post – 53% Email - 47% Newspaper - 40%

Chelsea Through the post – 53% Council newspaper - 41% Local newspaper – 39%

White Through the post – 57% Email - 42% Council newspaper – 40% Local/Council newspaper – BME Through the post – 55% Email - 47% 43%

Disabled Through the post – 63% Local newspaper - 48% Council newspaper - 48%

Not disabled Through the post – 56% Email - 44% Council newspaper - 40% Local/Council newspaper - Under 50 Email – 55% Through the post – 55% 32%

Over 50 Through the post – 58% Council newspaper - 49% Local newspaper - 40%

Male Through the post – 55% Email - 46% Council newspaper - 39%

Female Through the post – 59% Email - 43% Council newspaper - 36%

If other, please specify

Would rather see more Police (seven comments)

“If I was concerned I should expect a PCSO/PC I met on the street to inform me if I asked. We do not need the Police or Council squandering more money on leaflets or self congratulatory newspapers.”

“Get the Police back on the street so you can ask them! Out of the cars...”

Posters (five comments)

“Bulletin boards or posters so evident to passers by whether they are the guilty ones or law abiding citizens.”

Not interested (two comments)

“Specifically, I do not want more self-serving junk mail - and I not really bothered about being informed. I just want them to get on with it quietly!”

Signs on lampposts (one comment)

“As in Fulham where there are signs on lampposts giving periodic updates.”

Personal visits (one comment)

“House to house visits. Would show a local presence and they could take the time to explain the role of the community police officers (which I think is a fantastic initiative, it's just there are not enough of them).”

Community Safety - 2009 74

Antisocial behaviour

Q28. How well informed do you feel about what to do in the event of a large-scale emergency (e.g. flooding, bird flu)?

The proportion of respondents that feel they would know what to do in the event of a large-scale emergency has increased from 16 per cent to 48 per cent, an increase of 32 per cent.

Per cent that feel well informed about what to do in the event of a 90% large-scale emergency - by demographic group 79% 53% 80% 51% 51% 50% 51% 45% 49% 50% 47% 46% 48% 47% 47% 70%

60% 40% 48% 48% 50% 30% 40%

30% 20% 20% 16% 10% 10%

0% 0%

te te E d 0 0 2008 2009 ton i led 5 g BM ble b r 5 r Wh a e Male sin d Female Hill Ga n Chelsea Dis disa Ove g e t Un K Well informed Not well informed No Nottin North Kensington

Demographic differences • 45 per cent of respondents from Kensington feel well informed about what to do in the event of a large-scale emergency compared to 47 per cent in Chelsea, 51 per cent in Notting Hill Gate and 53 per cent in North Kensington.

Q29. In the last year have you given any money to beggars in the borough?

21 per cent of respondents have given money to beggars in the last year, 72 per cent have not and five per cent are not sure or don’t remember.

Per cent that have given money for beggars in the borough in the last 90% year - by demographic group 79% 25% 80% 23% 23% 72% 22% 22% 22% 21% 21% 20% 70% 21% 20% 20% 20% 19% 60%

50% 15% 40% 10% 30% 21% 20% 16% 5% 10%

0% 0%

n n a e d le 2008 2009 o o le a gt lse BME r 50 Male in ingt Whit e he isab d Fem ns Hill Gatens C Disabled d Over 50 g e t Un K Yes No Ke No rth Nottin No

Demographic differences The demographic breakdown shows a uniform spread.

Community Safety - 2009 75

Other Community Safety Issues

Section 6: Other Community Safety Issues

Q30. How much do you worry that you may be a victim of antisocial behaviour when travelling on the following modes of transport in the borough?

On a bus 30 per cent of respondents feel very worried or quite worried that they may be a victim of antisocial behaviour when travelling on a bus, 65 per cent are not very worried or not at all worried.

Per cent that are worried about being a victim of anti-social 70% 65% behaviour when travelling on a bus - by demographic group 62% 50% 44% 60% 45% 42% 42% 40% 50% 35% 32% 32% 31% 31% 40% 30% 29% 32% 25% 27% 30% 25% 24% 30% 21% 20% 20% 15% 10% 10% 5% 0% 0% n a d d 0 to ite e 5 se BME ble r 50 l Gate el Wh abl a e Male Worried ing il h s is s C i Ov Female 2008 2009 D Under Kensington tting H Not d Not worried o N North Ken

Demographic differences • 42 per cent of respondents aged less than 50 are worried about being a victim of antisocial behaviour when travelling on the tube compared to 21 per cent of respondents aged over 50. • 44 per cent of respondents from North Kensington are worried about this compared to 32 per cent of respondents in Notting Hill Gate, 25 per cent in Kensington and 24 per cent in Chelsea.

On a tube 37 per cent of respondents feel very worried or quite worried that they may be a victim of antisocial behaviour when travelling on the tube (a five per cent increase), 66 per cent are not very worried or not at all worried (a six per cent increase).

Per cent that are worried about being a victim of anti-social 70% 66% behaviour when travelling on the tube - by demographic group 60% 50% 60% 45% 42% 40% 50% 35% 32% 32% 31% 31% 40% 37% 30% 29% 29% 28% 28% 32% 25% 27% 25% 30% 21% 20% 20% 15% 10% 10% 5% 0% 0% n d 0 to ea ite le 5 50 g gton ls BME r r n e Wh e Male Worried sin isab d ve Female 2008 2009 nsi Ch O en e Disabledt d Un K h K No Not worried rt Notting Hill Gate No

Community Safety - 2009 76

Other Community Safety Issues

Demographic differences • 42 per cent of respondents aged less than 50 are worried about being a victim of antisocial behaviour when travelling on the tube compared to 21 per cent of respondents aged over 50. • 32 per cent of respondents from North Kensington are worried about this compared to 29 per cent of respondents in Notting Hill Gate and Chelsea and 25 per cent in Kensington.

Q31. How much do you worry that you may be a victim of crime when travelling on the following modes of transport in the borough?

On a bus 24 per cent of respondents feel very worried or quite worried that they may be a victim of crime when travelling on a bus, 70 per cent are not very worried or not at all worried.

Per cent that are worried about being a victim of crime when 80% travelling on the bus - by demographic group 68% 70% 50% 70% 45% 60% 40% 39% 34% 35% 33% 50% 30% 30% 26% 23% 22% 24% 40% 25% 22% 20% 19% 20% 30% 25% 24% 20% 15% 20% 10% 10% 5% 0% 0% n n E d 0 0 le le o o sea le 5 a gt BM b M in White ema Worried F 2008 2009 ns Hill Gate Chel Disa disabled Over 5 g Under Kensingt Ke Not Not worried rth Nottin No

Demographic differences • 39 per cent of white respondents are worried about being a victim of crime when travelling on the bus compared to 33 per cent of BME respondents. • 34 per cent of respondents from North Kensington are worried about this compared to 22 per cent of respondents in Chelsea, 20 per cent in Notting Hill Gate and 19 per cent in Kensington.

On a tube 27 per cent of respondents feel very worried or quite worried that they may be a victim of crime when travelling on the tube, 66 per cent are not very worried or not at all worried.

Per cent that are worried about being a victim of crime when 66% 70% 64% travelling on the tube - by demographic group 40% 60% 35% 35% 34% 32% 32% 28% 50% 30% 28% 25% 25% 26% 27% 26% 25% 40% 22% 20% 30% 27% 27% 15%

20% 10%

10% 5%

0% 0% n d 0 to ea ite le 5 50 g gton ls BME r r n e Wh e Male Worried sin isab d ve Female 2008 2009 nsi Ch O en e Disabledt d Un K h K No Not worried rt Notting Hill Gate No

Community Safety - 2009 77

Other Community Safety Issues

Demographic differences • Respondents from North Kensington are most likely to be worried about being a victim of crime on the tube (32 per cent compared to 28 per cent in Chelsea and 25 per cent in Notting Hill Gate and Kensington). • 26 per cent of white respondents are worried about this compared to 34 per cent of BME respondents. • 32 per cent of female respondents are worried compared to 22 per cent of male respondents.

Q32. In the last year have you either been a witness or victim of the following? Please tick all that are applicable.

Ten per cent of respondents have been a victim of racial harassment and two per cent a victim. Five per cent of respondents have been a witness of homophobic harassment and two per cent a victim.

12% 10% 10%

8% Racial harassment

6% 5% Homophobic harassment 4% 2% 2% 2% 0% Witness Victim

Per cent witness of racial harassment - by demographic group Per cent victim of racial harassment - by demographic group

20% 10% 18% 9% 16% 16% 16% 8% 7% 14% 13% 7% 12% 12% 11% 6% 10% 10% 10% 10% 5% 8% 8% 8% 8% 8% 4% 3% 3% 3% 3% 6% 3% 2% 4% 2% 1% 1% 1% 1% 1% 12% 2% 1% 0% 0%

n a 0 le a E d 0 0 e e ed a e ite 5 al to ME l r 5 r 50 s h le 5 al g B e M el BM b abled er M m in White sab ington W d ver s Chelse Ove Female s Ch isa n O Fe n nsington Di disabledUnd D U Ke Kensington Ke Not Not dis rth Notting Hill Gate Notting Hill Gate No North Ken

Community Safety - 2009 78

Other Community Safety Issues

Per cent witness of homophobic harassment - by demographic group Per cent victim of homophobic harassment - by demographic group 8% 14% 12% 7% 12% 6% 10% 5% 5% 5% 8% 4% 4% 1% 4% 6% 6% 6% 12% 3% 1% 6% 5% 3% 4% 4% 4% 4% 2% 2% 4% 3% 2% 1% 1% 1% 12% 2% 1%

0% 0%

n e 0 e te n e 0 e e ton o hit 5 a o 50 Gate gt BME Male G gt BME bled Mal ing ll in W abled er er 50 emal ll in Whit emal s v F F Hi Chelsea Di O nsington Hi Chelsea Disabled disa Over g Und e t Under 5 n Kens ing Kens h Kens tti Not disabled t No t rth K No Not Nor No

Demographic differences • Respondents from BME background are more likely than white respondents to be victims and witnesses of homophobic and racial harassment. • Male respondents are likely to be victims and witnesses of homophobic and racial harassment.

Community Safety - 2009 79

Other Community Safety Issues

Q33. Please indicate how satisfied or dissatisfied you are with each of the following public services in your local area.

55 per cent of respondents are satisfied with the Metropolitan Police compared to 51 per cent of respondents satisfied with the London Fire Brigade. Seven per cent of respondents are dissatisfied with the Metropolitan Police and one per cent of respondents are dissatisfied with the London Fire Brigade.

60% 55% Satisfied 51% Neither 50% Dissatisfied Haven't used this service 40% 33% 30% 20% 18% 17% 10% 10% 7% 1% 0% Metropolitan Police London Fire Brigade

Per cent satisfied with Metropolitan Police - by demographic group Per cent dissatisfied with Metropolitan Police - by demographic group

61% 10% 60% 9% 9% 60% 58% 57% 9% 53% 56% 56% 9% 54% 53% 8% 8% 50% 49% 8% 50% 48% 7% 7% 7% 7% 6% 40% 6% 5% 5% 5% 30% 4% 3% 20% 3% 2% 10% 1% 0% 0%

te e le e E e ton led 50 al ton 50 ale al sea hi BME bled Gate BM r ngton ng el W a M ng l ngton Whit abled er 50 M h l i isabled s ve si si C Over 50 Fema si Hi Chelsea nd O Fem Dis Under n D t di U Ken Ken ing Kens o h Not disab tt N t o Notting Hill Gate N Nor North Ke

Demographics • Respondents from Kensington are most satisfied with the Metropolitan Police (60 per cent compared to 56 per cent of respondents from Chelsea, 53 per cent from North Kensington and 50 per cent from Notting Hill Gate). • White respondents are more satisfied by the Metropolitan Police than BME respondents (56 per cent compared to 48 per cent). • 61 per cent of respondents aged over 50 are satisfied with the Metropolitan Police compared to 49 per cent of respondents aged less than 50.

Community Safety - 2009 80

Other Community Safety Issues

Per cent satisfied with London Fire Brigade Per cent dissatisfied with London Fire Brigade by demographic group - by demographic group 70% 4% 63% 60% 58% 4% 52% 54% 52% 53% 3% 48% 51% 50% 3% 50% 45% 43% 41% 3% 40% 2% 2% 2% 30% 2% 1% 1% 20% 1% 1% 1% 1% 1% 1%

10% 1% 0% 0% 0% 0%

e d e e E e n ea t 0 l t ate s hi e 50 ale ton hi ed 50 50 al gto G BME bl M BM bl M male n ll el W abled a er ll Gate ng W a er e si h is is Fema isabled F n Hi C d nd Over 5 Hi nsi Chelsea nd Over e D t U e D t dis U K ing Kensington o ng K o tt N tti N o rth Kensingtono N o N North N

Demographics • Respondents from Chelsea are most satisfied with the London Fire Brigade (63 per cent compared to 52 per cent from North Kensington, 48 per cent from Kensington and 41 per cent from Notting Hill Gate). • White respondents are more satisfied by the Metropolitan Police than BME respondents (52 per cent compared to 43 per cent). • 58 per cent of respondents aged over 50 are satisfied with the Metropolitan Police compared to 45 per cent of respondents aged less than 50.

Community Safety - 2009 81

Other Community Safety Issues

Q34. Do you have a smoke alarm in your home?

80 per cent of respondents have a smoke alarm in their house, 19 per cent do not and one per cent does not know.

Do you have a smoke alarm in your house?

1 80% 19% 1%

Yes No Don't know

Per cent no smoke alarm - by demographic group 25% 25% 23% 21% 21% 19% 20% 20% 18% 19% 19%

16% 16% 15% 12%

10%

5%

0%

n n d le o to ite le led a g BME b M male ll Gate in elsea Wh a er 50 e s h d ver 50 F Hi n C Disab dis O g Un Ke ot N rth Kensingt Nottin No

Demographics • 12 per cent of respondents aged less than 50 do not have a smoke alarm compared to 25 per cent of those aged over 50.

Q35. If yes, when did you last test it?

Seven per cent of respondents last tested the smoke alarm in the last week, 25 per cent in the last month, 26 per cent within the last three months, 23 per cent within the last year, eight per cent longer than a year ago, five per cent of respondents have never tested their smoke alarm and four per cent don’t know.

If yes, when did you last test it?

7%1 25%26% 23% 8% 5% 4%

Within the last week Within the last month Within the last three months Within the last year Longer than a year ago Have never checked Don't know

Community Safety - 2009 82

Other Community Safety Issues

Q36. How long has the smoke alarm been in your house?

86 per cent of respondents have had the smoke alarm in their house for longer than one year, and in total eight per cent of respondents have had the smoke alarm for less than a year.

There were no significant demographic differences between demographic groups.

How long has the smoke alarm been in your house? 1% 4% 1% 6% 86% 1%

Less than a month Less than three months Less than one year Longer than one year Don't know No response

Community Safety - 2009 83

Other Community Safety Issues

Q37. Which of the following factors have the most influence on your understanding of crime and antisocial behaviour?

68 per cent of respondents stated that the national newspapers most influence their understanding of crime and antisocial behaviour, 58 per cent selected television and 47 per cent chose experiences of friends and neighbours.

80% 68% 70% 58% 60% 50% 47%

40% 34% 30% 30% 23% 20% 8% 10% 7% 7% 2% 0%

n s rs s r ers ce dio he p isio pe tics tion v en Ra s Ot pa ca spa ele eri tati w ws ni T xp s l ne l e ne mu a ds/neighbours al rime m n na oc C tion so L co a er cil N P un es of frie Police communications c Co rien e Exp

Per cent influence on understanding - National newspapers Per cent influence on understanding - local newspapers by demographic group by demographic group 80% 76% 35% 32% 72% 73% 72% 70% 69% 68% 69% 68% 70% 30% 59% 26% 26% 26% 60% 58% 57% 25% 24% 23% 22% 21% 23% 23% 22% 50% 20% 18% 40% 15% 30% 10% 20%

10% 5%

0% 0%

n d 0 0 e n te d le o e o ton i le a gt lsea BME r 5 r 5 BME bled b n White e e Mal l Gate Wh a a M male ill Gate he isabled e nsi C d nd Ov Female Chelsea dis Over 50 F e Disabl U Dis t Under 50 K ot Kensing ing H N ing Hil No ott ott N N North Kensington North Kensingt Per cent influence on understanding - television Per cent influence on understanding - radio by demographic group by demographic group 70% 40% 36% 37% 61% 63% 60% 59% 35% 56% 58% 59% 58%57% 57% 53% 35% 34% 33% 60% 56% 30% 31% 29% 30% 50% 27% 25% 23% 25% 40% 21% 20% 30% 15% 20% 10%

10% 5%

0% 0%

a E d e n e E d 0 0 le e on e e 50 e 5 5 l t ate M led 50 to ton l r a G B b abl er er Male g Gate g BM b e M ing hels White s n in Whit sa i nd Femal si ill i nd Fema C Disa Ov n Chelsea Disabled d Over t d U e g H U Kens Kensington n Kens ot No ti N otting Hill rth K ot orth N o N N N

Community Safety - 2009 84

Other Community Safety Issues

Per cent influence on understanding - experiences of friends and Per cent influence on understanding - personal experiences neighbours - by demographic group by demographic group 60% 60% 55% 48% 50% 48% 49% 50% 48% 49% 47% 48% 50% 46% 43% 40% 39% 40% 40% 40% 35% 34% 35% 30% 31% 30% 33% 34% 30% 30% 27% 22% 20% 20%

10% 10%

0% 0%

n e E d 0 0 le e n e a e e 5 5 l t e it to ton l r a to h led ale g Gate g BM b e M g Ga BME bled b Male m n in Whit sa n W si ill i nd Fema si ill isa Fe n Chelsea Disabled d Over n Chels D Over 50 e g H U e g H Under 50 n Kens ot n Kensington ti N ti Not disa rth K ot rth K ot o N o N N N

Per cent influence on understanding - crime statistics Per cent influence on understanding - Council communications by demographic group by demographic group

14% 14%

12% 12% 10% 10% 10% 9% 9% 9% 10% 9% 7% 7% 7% 8% 8% 7% 7% 8% 8% 8% 6% 7% 6% 6% 6% 6% 6% 6% 5% 5% 6%

4% 4% 3%

2% 2%

0% 0%

e E d 0 le e n e E d 0 0 le le t e 5 a l e 5 5 a ton l r 50 a to ton l r g elsea BM b e M g Gate g BM b e M ll Gate n h Whi v n in Whit sa i si nder Fem si ill i nd Fema C Disabled disa O n Chelsea Disabled d Over t U e g H U Ken o n Kens ot ting H N ti N ot rth K ot N o N North Kensington N

Per cent influence on understanding - Police communications by demographic group

14%

12%

10% 9% 9% 9% 8% 7% 7% 8% 7% 7% 6% 6% 5% 4% 4% 4%

2%

0%

n e E d 0 0 le e e 5 5 l to ton l r a g Gate g BM b e M n in Whit sa si ill i nd Fema n Chelsea Disabled d Over e g H U n Kens ot ti N rth K ot o N N

Community Safety - 2009 85

Other Community Safety Issues

Demographic differences

In all demographic groups, except one*, national newspapers was the principal concern followed by television and experiences of friends and neighbours.

*In respondents aged less than 50 the order was national newspapers, experiences of friends and neighbours and then television.

• 49 per cent of respondents aged less than 50 feel that personal experience is one of the top three most influencing factors on their understanding of crime and antisocial behaviour compared to 22 per cent of respondents aged over 50 years. • 70 per cent of white respondents chose national newspapers as one of their top free influencing factors compared to 57 per cent of BME respondents. • 43 per cent of respondents from North Kensington chose personal experiences as one of the factors compared to 31 per cent in Kensington and 30 per cent in Notting Hill and Chelsea.

If other, please specify

In total ten comments were received for this option, five of these suggested the internet had an influence on respondents understanding of crime and antisocial behaviour. Work, Neighbourhood Watch, talking to Police officers, youth clubs and community centres received one comment each.

Community Safety - 2009 86

Other Community Safety Issues

Q38. If you have any further comments about crime, or antisocial behaviour, in your area, please write them down here.

In total 158 comments were received in response to this question. The most popular themes were youth nuisance (12 comments), littering (12 comments), noise nuisance (nine comments), bad cyclists (eight comments) and the need for more Police (eight comments). Notable comments have been included below and a full breakdown of themes is available in the appendices.

Youth nuisance (12 comments)

“Local youths gathering late evening on my estate smoking/taking drugs Verity Close W11.”

“Youths can look more intimidating than they really are e.g. when I was walking home from work some were kicking a ball around on the pavement and I could have felt intimidated, especially when the ball came in my direction. But they stopped, and apologised.”

“I think the Police do an excellent job but they are under funded and have too much paper work and are not tough enough with criminals. They should stop young children hanging around the streets in gangs.”

“There don't seem to be any problems on the streets - it is just antisocial behaviour by gangs of teenagers in the council estates (e.g. Cremorne Estate) late at night that is a problem, who are shouting/throwing things/drinking/climbing into the newly renovated flats.”

“I would like to see more park police or officer visiting Kensington Memorial Park at St. Marks Road, is very nice place for families but there lots of young gangs around on the drugs and antisocial behaviour.”

“Too many children/youth hanging out on the streets and the numbers become threatening. Particularly around World's End with their dogs. The smoking on streets has lead to drinking on streets and standing in the streets.”

“In this area much of the antisocial behaviour comes from the children/teenagers of wealthy families. The problems are much more noticeable at weekends and school holidays - noise/rowdiness/drinking/vomit on pavements etc.”

“Most of the antisocial behaviour in the area is linked to the children's house in St Mark's close. Youth aggregate and make noise irrespective of time of the day or night.”

“Nuisance from under aged children asking/harassing older people to buy on their behalf alcoholic or tobacco based substances - normally outside newsagents and nearby council estates.”

“There seems to be a small group of perpetrators e.g. three boys who burgle and check out cars at approx two am on scooters sometimes wearing hoodies. It surprises me that if these people (as must be the case) are known to Police something is not done about them.”

Community Safety - 2009 87

Other Community Safety Issues

“I particularly dislike young people throwing their bikes on the pavement where they are a hazard to older people like me. They do this while going into shops instead of popping them (locked or unlocked) against a wall. I never see PCSOs tackling theses things not in fact speaking to teenagers at all.”

Littering (12 comments)

“Dogs refuse in plastic bags (not collected) instead of putting them in rubbish bins. Rubbish left everyday beside the bend in Tite Street beside Tesco and bench next to bus stop.”

“The consistent depositing of garbage bags on the pavement by householders in Ovington square (west side) on days other than waste collection days.”

“Fly tipping is a major issue around the back of hunter house on the Kempsford Gardens side, there is a sand bin and people keep putting rubbish and appliances or furniture there. Council have put a massive plant there but still ASB happens. Surely CCTV would solve this with signs. My opinion is it is local people fly tipping.”

“I live in a block of flats with a communal garbage area. More and more new residents are leaving their garbage outside of this communal area i.e. on the sidewalk. How can one effectively deal with such matters?”

“Residents in Chelsea (Sloane Square) dumping their unwanted household rubbish against railing. This is done in the dark by 4x4's usually.”

Noise nuisance (nine comments)

“I live around a garden square and sometimes people jump the railings to get in and make a noise until very late. I live in Lexham Gardens, a block of short let serviced apartments; the people who live there often make a lot of noise until late.”

“The successful reopening of the Tabernacle in Powis Square has in turn caused a recent escalation in antisocial behaviour in my local area – i.e. increased litter, drinking on the streets and most of all increased noise - particularly at antisocial hours.”

“The policemen that drive down Yeomans Row start their sirens up too early. It often wakes up our children who sleep on the street side of the house.”

“Licensed premises which stay open until 2 a.m. and then disgorge their clientele into the streets to shout and converse at the top of their voices, rev their car engines.”

“The club Boujis has been a major problem (with) noise pollution through the night in South Kensington. Personally I had to contact the noise and nuisance department.”

“The Cobden Club in Kensal Rd is the cause of a lot of antisocial behaviour. The allow patrons outside to smoke on the pavement and they make a lot of noise until 2.30 am.”

Community Safety - 2009 88

Other Community Safety Issues

“I have not enjoyed an unbroken night's sleep from Thursday - Sunday in the warm weather season for longer than I can remember. The level of noise generated by the bars and clubs in the King's Road between Oakley and Beaufort Streets is appalling.”

“Have had instances of noisy neighbours (to the level of belligerence). With the aid of a neighbour, we were able to reach the local councillor who was helpful in this particular situation. However, local antisocial behaviour remains a problem.”

“A minor, but very irritating problem, is the number of car alarms which are set off every couple of minutes by passing traffic.”

More Police (eight comments)

“I'm sure I will not be the only person saying that we need to have a much bigger, better Police presence on the street. Driving around in their cars, in pairs, is no substitute for walking around the borough.”

“Do like to see local ‘Bobbies’ on the beat, feel everyone, especially elderly people like to see a good Police presence.”

“I wanted to say that I do see PCSOs during the day but never at night when I feel much more vulnerable. Please can we have more of them patrolling after dark.”

“I strongly feel that there is a need for more visible Policing in our area (W10). While you can be guaranteed to see a parking warden it is always a surprise to see a policeman.”

“The only way to reduce crime is to get the Police back on the beat and out of cars and stop worrying about traffic offences and do the job our taxes pay them for which is ‘preventing’ crime.”

“In North Kensington there is not enough Police presence or PCSOs on the beat day or evenings. I would never feel safe walking alone at night as a result of which is really unacceptable for a country such as our compared to other European cities.”

Bad cycling (eight comments)

“Efforts should be made to stop cyclists riding on pavements and fine persons, especially young people, riding bicycles in an antisocial and unruly fashion on the roads and without lights.”

“Cyclists disregard of red lights at pedestrian crossings and road junctions.”

“Please get the Police/PCSOs to prosecute teenagers and adults riding on the public walkways. These antisocial people seem to think they have a god given right to intimidate us pedestrians off the public walkways.”

“There is an increasing problem from aggressive bicycle and moped riders who flout the traffic rules and drive dangerously posing a problem for other road users. I see little action from the Police and PCSOs in tackling this.”

Community Safety - 2009 89

Other Community Safety Issues

People being drunk or rowdy in public places (seven comments)

“When clubs are open, in Lots Road, from Wednesday to Sunday and bank holidays, the behaviour of the customers are very antisocial, drunk, rowdy.”

“When we walk past the Henry Bean pub at 11 o clock at night, people have to walk the road, because of the crowd outside the pub. We've mentioned it to the people on the door but nothing is done about it.”

“I live on a busy road and hate being woken up at night by drunks and from the music played really loudly by cars cruising in the area. We are always finding empty alcohol bottles/cans on our doorstep in the mornings.”

“Chelsea green is a collection point for alcohol drinking "down and outs"/tramps. Complaints have been made to Police but the problem is still there. Drinking alcohol in public there is supposedly not allowed but it goes on all the time and seemingly the Police avoid taking action.”

“Statistically RBKC is relatively low crime compared to other boroughs. A local issue for us are the drunks who sit on the benches in Chelsea Green makes us avoid that area.”

“Noisy/drunken people coming out of pubs/clubs between 11:30-2:30am. Same people being ill/urinating on house doorstep.”

“The vast majority of antisocial behaviour on Powis Square occurs at night, when people are drunk and very loud. There are no PCSOs then and I don't always know what to do - whether to call the Police or not as it's not a major emergency, but a real nuisance.”

Dog fouling (seven comments)

“If dog fouling is antisocial behaviour then I would like to comment that although many people pick up the mess, many fail to take it home and leave the bag in the street where it either gets squashed or looks dreadful or in other peoples dust bins.”

Dangerous dogs (seven comments)

“I have been writing in the past to the royal park and the Police about the dogs that are left running freely in Holland Park/Hyde Park. Dogs that even if they do not strictly come under the Dangerous Dog's Act are deemed to be dangerous and could kill children.“

“Hate the dangerous looking dogs the guys have - really worried about young children being around these animals.”

“Please can we try to cut down on the number of kids wandering the streets with aggressive dogs such as pit bulls? It seems to be the latest fashion to have one of these aggressive dogs as a trophy. It's intimidating for residents.”

“There is still a large problem of dangerous dogs in the area which does not seem to be addressed.”

“There are too many young people with dangerous dogs acting irresponsibly in public spaces. Especially around Chelsea Green and St Luke’s Playground, SW3, Hyde Park and Battersea Park. This year we have seen a huge rise and we are often fearful of taking our young children.”

Community Safety - 2009 90

Other Community Safety Issues

Bad drivers (seven comments)

“Considerable numbers of mobile phone users whilst driving. Very poor driving standards across London; including jumping red lights and inconsiderate drivers.”

“Cars with unreadable number plates (in Arabic) should not be tolerated. Although most owners behave well others speed up at night waking up entire neighbourhood - it is also dangerous.”

“I am very concerned about the aggressiveness of bus drivers themselves. They drive with no care for passengers do not stop and generally are a bad image which youngsters are aware of and copy.”

“Cars being driven to fast especially during the evening also motor cycles racing down Lancaster Road.”

“Dangerous/careless driving on the increase and not being dealt with, particularly use of mobile phones while driving.”

Police should engage/be more approachable (seven comments)

“The Police need to be more helpful when residents raise concern about any of the above. The Police are far too dismissive when matters are reported to them and seem to be concerned about keeping complaint levels down in order not to show an increase in crime within the borough.”

“SW5 Police do a good job in keeping crime pretty invisible but the some of the current PCs and PCSOs are less part of the Community than their predecessors - they are now more allied to Housing Association staff than residents and are less friendly.”

“I think many minor issues, such as vandalism, fly tipping; theft and antisocial behaviour go unreported because of the lack of response from the Police and perceived lack of action.”

“The Police in the public services should engage with the youths and their parents. Have dialogue and forums with them to establish the root causes and what they think the solutions should be.”

“My main concern is what to do when crime is witnessed. As mentioned earlier, I witnessed a gang attack on the Holland Road and the Police would not help because I didn't know the postcode. The man could have been killed!”

“It would be nice if Police on the beat smiled and said good morning to the public. In pairs they are usually chatting.”

Community Safety - 2009 91

Other Community Safety Issues

Antisocial behaviour generally (six comments)

“The antisocial behaviour in Earl's Court at night is very bad. The presence of Police officers at this time would be valuable.”

“I think that antisocial behaviour is the more important problem because it is from this that people progress into actual crime. Nip it in the bud.”

“I think initiatives on antisocial behaviour on World's End Estate have displaced some of that activity onto my estate (Guinness Trust Kings Rd) and that needs to be tackled.”

“When much younger I remember being moved on by the Police; now it is often difficult walking along the pavement, because of people selfishly blocking the way, talking on mobiles, drinking outside pubs, wheeling bicycles etc.”

More facilities for younger people (six comments)

“If there are problems with badly behaved teenagers then more should be done to keep them occupied (clubs/art/music of all types etc) - having nothing to do and nowhere to go is a recipe for problems.”

“Perhaps a youth club or sports club would help to keep children entertained. Children here need a social venue, a place to meet and play that isn't like school where they can relax and socialise. They need a playground where they can play ball sports in their spare time - although today they have a park, it won't allow that.”

“Youths need youth clubs to go too so they can learn about life and the need for work and values of going to work. Ladbroke Grove around the station has far too many fast food/take away (chicken/kebab/burgers etc) this seems to be a destination for the young to be these shops look unsavoury and it makes the high street ugly.”

“There should be more for young people to do - they have no options but to hang out on the street where they may seem menacing.”

The homeless/Begging (six comments)

“I have recently noticed signs in the local shops in Earl’s Court road saying 'No Begging tolerated' which have been provided by the Metropolitan Police, Yet, in the same street I have seen (on several occasions) the Police walking straight past beggars.”

“I go to Redcliffe Gardens a lot. Usually this is a safe environment but at the weekends it does not seem to be so well monitored. A tramp was lying stretched out on one of the benches snoring loudly. He was not upsetting anyone but little children were running round him laughing. I did not know what to do.”

“Some of the problems that occur in my area of the borough have to do not so much with the people who are sleeping rough or begging, with whom most would have sympathy, but those who abuse them and make their lives even more miserable.”

Community Safety - 2009 92

Other Community Safety Issues

“It seems the Police are unable or unwilling to deal with drunks on Chelsea Green. Indeed at times they socialise with them which is most irritating for those of us that have to live with the situation.”

“Fed up with beggars by cash points and by Marks and Spencer’s.”

“Regarding beggars and homeless on the streets. The information should be published/explained to the general public giving money only feeds their addictions as this is one of the main reasons for their reason to be on the street.”

Problem neighbours (four comments)

“We live next door to a family which has 11 children, now some grand children who have a council house in what is a nice street, they keep three or four dogs in the back garden without exercising them, there is constant barking and fighting, the smell alone can be overpowering.”

“Antisocial behaviour also extends to neighbours doing renovations who seem to be above the law - Police 'not responsible' and council often not interested, but incredibly harmful to quality of life and safety risk to children and pets.”

Bicycle theft (four comments)

“I have seen bicycles being dismantled in broad daylight in the King’s Road on two occasions and not a Police Officer in sight.”

“Bicycle theft is rampant - as the leader of the Conservative party could tell you. By my house is a notice saying not to leave your bike because the Police have advised that youths are patrolling up and down the street every half hour looking for bikes to steal.”

PCSOs not effective (three comments)

“I think PCSOs are well intentioned but ineffectual. They are not respected by Police Officers and they often appear somewhat 'detached' from life! Why not put their cost into more Police Officers?”

Burglary (three comments)

“Small vans apply for hire - in street when finished - they go back and burgle that place - they done it to me. Police weren’t helpful then and nothing recorded! Can there be a warning! To other people?”

“Queen’s Gate and the adjacent streets are well lit and are in a prosperous part of London. I don't feel worried about walking there by day or night. My greatest concern about burglary is that residents in our block of flats let criminals enter.”

Community Safety - 2009 93

Other Community Safety Issues

CCTV (three comments)

“I think Earl’s Court is a pretty safe area now partly due to CCTV.”

Parents not taking control of their children (two comments)

“Middle class as well as working class parents can let their children get out of control and annoy others.”

Racial harassment (two comments)

“I feel as a white woman on my own I am intimidated by black people and I am often the victim of racial intimidation and am made to feel extremely uncomfortable quite frequently when walking about in my local area.”

“A minority of neighbours’ harassing with racist tinged remarks - pretentiously and subtly hinting they're superior or making false accusations. Funnily they're neither rich nor blue bloods.”

Hostels (two comments)

“The youth hostel, Halpin House on Queen's Gate, full of foreign transient residents, is the single biggest source of crime and antisocial behaviour in my area.”

“There are problems with the student hostels/boarding houses near me home. On my street there is some form of student accommodation and they tend to sit and drink and smoke on the staircase and pavement outside the building. They tend to be very noisy.”

Over policed (one comment)

“I think most aspects of crime are controlled quite well in the area I live in. If anything I think we are over policed. I would welcome more encouragement for more support for social activities rather than having an emphasis on unsocial activities.”

Police biased (one comment)

“I am concerned about Police bias in relation to perceived income status and members of the public and the effect of this on the approach to arrest what constitutes antisocial behaviour and also on likelihood of prosecution.”

I live in a safe area (one comment)

“I live in an affluent area well policed because of the presence of foreign embassies and with its own privately financial security system. I realise that I am not representative of the borough as a whole.”

Community Safety - 2009 94

Other Community Safety Issues

Empower residents to tackle crime (one comment)

“The more people on the street are empowered to "police" it the lower the street crime will be the safer we will feel. Or social interaction and ASBO - related tickets not just vehicle infractions?”

Good Police presence (one comment)

“Having a continuous Police presence and patrol 24 hours a day, seven days a week, helps to prevent crime and antisocial behaviour in my local area.”

Young are the victims of crime (one comment)

“The young are targeted and most of the teenagers I know have been victims of crime - they have had their mobiles taken and been threatened.”

Prostitution (one comment)

“There has been a brothel operating openly from the basement of (a property in) Philbeach Gardens SW5 for months (possibly years) and nothing has been done to stop it. The house has a constant stream of clients.”

Praise for work with young people (one comment)

“We really appreciate the work that is being done with the young people in the local area. Many of them get so bored in the holidays and so few resources that their gang behaviour becomes quite aggressive and they can do damage.”

Mixed dwellings (one comment)

“I live in SW5 (on the border with SW7) which my husband and I find a very pleasant and safe area… not least because we have a certain amount of social housing in our street. If we lived in other parts of the borough or even in a gated community we might feel differently.”

Worried to go out at night (one comment)

“The day is usually okay but the night is more worrying. I don't tend to travel at night or go out much so I can't comment. There was a spate of yellow boards appearing, but that seems to have diminished.”

Community Safety - 2009 95

Other Community Safety Issues

Fear of reprisals (one comment)

“Men are outside our door day and night and I saw myself a pizza delivery man was robbed in front of me and I could not do anything because of fear in the future.”

Positive feedback (one comment)

“I should point out that my answers are affected by the fact that I am a member of my ward (Colville) Safer Neighbourhood Panel. I have found that complaints or information passed on to the Police through this are noted and acted upon where possible.”

North Kensington (one comment)

“I think Kensington and Chelsea would be one of the safest areas in the whole of the UK were it not for the estates in North Kensington. I think North Kensington is a real problem area.”

Community Safety - 2009 96

Tables

Q1 and Q2. How safe do you feel in your local area in daylight and during darkness?

2009 In daylight During darkness Number Percent Number Percent Very safe 367 57% 95 15% Fairly safe 228 35% 352 54% Neither safe nor unsafe 31 5% 84 13% Fairly unsafe 10 2% 84 13% Very unsafe 2 - 20 3% Don’t know 1 - 2 - No response 8 1% 10 1% Total 647 100% 647 100%

2008 In daylight During darkness Number Percent Number Percent Very safe 231 48% 61 13% Fairly safe 203 42% 226 46% Neither safe nor unsafe 33 7% 76 16% Fairly unsafe 10 2% 90 19% Very unsafe 3 1% 20 4% Don’t know 1 - 6 1% No response 4 1% 6 1% Total 485 100% 485 100%

Community Safety - 2009 97

Tables

2007 In daylight During darkness Number Percent Number Percent Very safe 294 51% 81 14% Fairly safe 241 41% 290 50% Neither safe nor unsafe 23 4% 107 18% Fairly unsafe 14 2% 77 13% Very unsafe 0 0% 17 3% No response 10 2% 10 2% Total 582 100% 582 100%

2006 In daylight During darkness Number Percent Number Percent Very safe 254 49% 54 10% Fairly safe 214 41% 241 47% Neither safe nor unsafe 32 6% 92 18% Fairly unsafe 13 3% 103 20% Very unsafe 2 0% 22 4% No response 3 1% 6 1% Total 518 100% 518 100%

2005 In daylight During darkness Number Percent Number Percent Very safe 266 48% 50 9% Fairly safe 235 42% 255 46% Neither safe nor unsafe 38 7% 112 20% Fairly unsafe 13 2% 104 19% Very unsafe 4 1% 29 5% No response 4 1% 10 2% Total 560 100% 560 100%

Community Safety - 2009 98

Tables

2004 In daylight During darkness Number Percent Number Percent Very safe 543 59% 149 16% Fairly safe 308 33% 392 43% Neither safe nor unsafe 48 5% 159 17% Fairly unsafe 19 2% 166 18% Very unsafe 3 0% 40 4% No response 2 0% 17 2% Total 923 100.0% 923 100.0%

2003 In daylight During darkness Number Percent Number Percent Very safe 883 60% 188 13% Fairly safe 495 34% 689 47% Neither safe nor unsafe 65 4% 285 19% Fairly unsafe 26 2% 227 15% Very unsafe 3 0% 65 4% No response 7 1% 25 2% Total 1479 100.0% 1479 100%

Community Safety - 2009 99

Tables

Q4. Thinking now about your perception of the amount of crime in your local area. Over the last year, how would you say the amount of crime has changed?

There is now… …a lot …a little …about …a little …a lot Don’t No Total more more the same less less crime know/not response crime crime amount of crime sure crime 2009 18 84 292 79 12 148 14 647 3% 13% 45% 12% 2% 23% 2% 100% 2008 26 55 246 43 6 98 11 485 5% 11% 51% 9% 1% 20% 2% 100% 2007 31 89 251 53 7 130 21 582 5% 15% 43% 9% 1% 22% 5% 100% 2006 34 83 216 58 8 107 12 518 7% 16% 42% 11% 2% 21% 2% 100% 2005 50 115 183 45 134 9% 21% 33% 8% 19 24% 14 560 3% 3% 100% 2004 82 151 416 84 9 169 12 923 9% 16% 45% 9% 1% 18% 1% 100% 2003 128 154 649 109 20 303 16 1479 9% 17% 44% 7% 1% 21% 1% 100%

Community Safety - 2009 100

Tables

Q6. In the last 12 months, have you been a victim of crime?

Yes No No response Total 112 526 9 647 2009 17% 81% 1% 100% 121 356 8 485 2008 25% 73% 2% 100% 157 411 14 582 2007 27% 71% 2% 100% 137 367 14 518 2006 26% 71% 3% 100% 179 364 17 560 2005 32% 65% 3% 100%

Q8. Did you report the offence(s) to the Police?

All of them Some of them None of them Total 49 24 39 112 2009 43% 21% 35% 100% 66 16 38 120 2008 55% 13% 32% 100% 80 19 81 180 2007 44% 11% 45% 100% 53 33 51 137 2006 39% 24% 37% 100% 73 36 70 179 2005 41% 20% 39% 100%

Community Safety - 2009 101

Tables

Q10. Thinking generally about crime in your local area please indicate which THREE of the following issues are of most concern to you.

445 Burglary 69% 254 Car crime 39% 17 Domestic violence 3% 140 Drug dealing/using 22% 44 Gun crime 7% 47 Hate crime (racist/homophobic crime etc) 7% 153 Knife crime 24% 44 Rape 7% 253 Robbery 39% 37 Terrorism 6% 174 Violence 27% 185 Youth violence 29% 32 Other 5%

Community Safety - 2009 102

Tables

Q11. Do you know anyone who has been the victim of domestic violence in your local area?

Yes No No response Total 47 562 38 647 2009 7% 87% 6% 100% 46 431 8 485 2008 10% 89% 1% 100% 63 498 21 582 2007 11% 85% 4% 100% 70 431 17 518 2006 14% 83% 3% 100% 73 481 6 560 2005 13% 86% 1% 100%

Q12. Have you ever heard of, or contacted, the Safer Neighbourhood Teams?

Yes, I have Yes, I have heard of them contacted them No Total 278 37 327 647 43% 6% 50% 100%

Q13. If yes, do you know how to contact the one for your area?

Yes No No response Total 113 200 2 315 36% 63% 1% 100%

Community Safety - 2009 103

Tables

Q14. If you have contacted a Safer Neighbourhood Team how satisfied or dissatisfied were you with the service you received?

Neither satisfied Very satisfied Satisfied nor dissatisfied Dissatisfied Very dissatisfied Not applicable Total 12 11 2 8 2 2 37 32% 30% 5% 22% 5% 5% 100%

Q15. How often do you see PCSOs patrolling in your local area? At least At least Less Never see Every 2-3 once a once a frequently PCSOs in Daily days week fortnight than this my area No response Total 2009 104 118 125 81 109 98 12 647 16% 18% 19% 13% 17% 15% 2% 100% 2008 75 76 115 59 83 64 13 485 16% 16% 24% 12% 17% 13% 3% 100% 2007 72 83 104 69 88 74 92 582 12% 14% 18% 12% 15% 13% 16% 100% 2006 44 60 103 60 94 116 41 518 9% 12% 20% 12% 18% 22% 8% 100%

Community Safety - 2009 104

Tables

Q16. Have you ever approached a PCSO?

Yes No No response Total 2009 115 518 14 647 18% 80% 2% 100% 2008 97 377 11 485 20% 78% 2% 100% 2007 86 416 80 582 15% 72% 13% 100% 2006 69 417 32 518 13% 81% 6% 100%

Q17. How helpful did you find the PCSO?

No Not at all response/Not Very helpful Helpful Not helpful helpful applicable Total 2009 37 44 8 9 2 115 32% 38% 16% 8% 2% 100% 2008 29 43 13 10 1 96 30% 45% 14% 10% 1% 100% 2007 39 30 7 5 5 86 46% 35% 7% 6% 6% 100% 2006 21 30 10 4 4 69 35% 44% 15% 6% 6% 100%

Community Safety - 2009 105

Tables

Q18. Do you believe that the presence of PCSOs has reduced antisocial behaviour in the borough?

2009 2008 2007 2006 2005 2004 Yes 233 170 180 162 138 228 36% 35% 31% 31% 25% 25% No 97 82 62 65 69 84 15% 17% 11% 13% 12% 9% Don’t know/NA 303 220 259 258 321 580 47% 45% 45% 50% 57% 63% No response 14 13 81 33 32 31 2% 3% 14% 6% 6% 3% Total 647 485 582 518 560 923 100% 100% 100% 100% 100% 100%

Q19. In the area in which you live, how worried are you about antisocial behaviour (as opposed to crime)?

Very Quite Not Not at No Total worried worried very all response worried worried 80 229 288 46 4 647 2009 12% 35% 45% 7% 1% 100% 66 169 202 39 9 485 2008 14% 35% 42% 8% 2% 100% 75 192 254 45 16 582 2007 13% 33% 44% 8% 3% 100% 64 204 194 39 17 518 2006 12% 39% 38% 8% 3% 100% 78 176 249 48 9 560 2005 14% 31% 45% 9% 2% 100%

Community Safety - 2009 106

Tables

Q20. In the past 12 months would you say that the amount of antisocial behaviour has…

Increased a lot Increased a little Neither increased Decreased Decreased Don’t know No response Total nor decreased a little a lot 58 137 293 35 11 111 2 647 2009 9% 21% 45% 6% 2% 17% - 100% 45 107 199 24 7 94 9 485 2008 9% 22% 41% 5% 1% 20% 2% 100% 56 124 229 31 11 122 9 582 2007 10% 21% 39% 5% 2% 21% 2% 100%

Community Safety - 2009 107

Tables

Q21. Thinking about your local area, how much of a problem do you think each of the following are?

2009 A big A fairly big Not a very Not a problem problem big problem problem at all Don’t know No response Total People not treating other 84 132 256 138 26 11 647 people with respect and 13% 20% 40% 21% 4% 2% 100% consideration Noisy neighbours or loud 51 106 320 152 7 11 647 parties 8% 16% 49% 24% 1% 2% 100% Teenagers hanging around 67 151 271 136 11 11 647 on the streets 10% 23% 42% 21% 2% 2% 100% Rubbish and litter lying 100 198 254 86 0 9 647 around 16% 31% 39% 13% - 1% 100% People being drunk or 43 151 308 121 12 12 647 rowdy in public spaces 7% 23% 47% 19% 2% 2% 100% Abandoned or burnt out 1 7 91 503 36 9 647 cars - 1% 14% 78% 6% 1% 100% Vandalism, graffiti and 21 105 309 172 31 9 647 other deliberate damage to 3% 16% 48% 27% 5% 1% 100% property or vehicles People using or dealing 34 104 221 140 137 11 647 drugs 5% 16% 34% 22% 21% 2% 100% Under age drinking in 27 80 243 181 98 18 647 public 4% 12% 38% 28% 15% 3% 100%

Community Safety - 2009 108

Tables

Q21. Continued…

2009 A big A fairly big Not a very Not a problem problem big problem problem at all Don’t know No response Total 53 148 264 128 40 14 647 Youth nuisance 8% 23% 41% 20% 6% 2% 100% 42 142 301 132 16 14 647 Beggars 7% 22% 47% 20% 2% 2% 100% 37 122 301 144 27 16 647 Street drinkers 6% 19% 47% 22% 4% 3% 100% 29 95 296 179 31 17 647 Rough sleepers 4% 15% 46% 28% 5% 3% 100% 35 89 240 182 82 19 647 Fly tipping 5% 14% 37% 28% 13% 3% 100% 13 24 127 300 168 15 647 Prostitution 2% 4% 20% 46% 26% 2% 100% Prostitute cards in phone 49 99 159 169 156 15 647 boxes 8% 15% 25% 26% 24% 2% 100% Drug nuisance 21 87 210 155 158 16 647 3% 13% 33% 24% 24% 3% 100%

Community Safety - 2009 109

Tables

2008 A big A fairly big Not a very Not a problem problem big problem problem at all Don’t know No response Total People not treating other 71 98 171 114 22 9 485 people with respect and 15% 20% 35% 24% 4% 2% 100% consideration Noisy neighbours or loud 33 72 224 140 5 11 485 parties 7% 15% 46% 29% 1% 2% 100% Teenagers hanging around 61 106 199 104 7 3 485 on the streets 13% 22% 41% 21% 1% 2% 100% Rubbish and litter lying 73 148 189 67 1 7 485 around 15% 31% 39% 14% - 1% 100% People being drunk or 46 93 234 90 13 9 485 rowdy in public spaces 10% 19% 48% 19% 3% 2% 100% Abandoned or burnt out 4 3 88 343 35 12 485 cars 1% 1% 18% 71% 7% 3% 100% Vandalism, graffiti and 24 82 232 113 23 11 485 other deliberate damage to 5% 17% 48% 23% 5% 2% 100% property or vehicles People using or dealing 24 75 170 103 101 12 485 drugs 5% 16% 35% 21% 21% 2% 100% Under age drinking in 26 64 176 128 81 10 485 public 5% 13% 36% 26% 17% 2% 100%

Community Safety - 2009 110

Tables

2007 A big A fairly big Not a very Not a problem problem big problem problem at all Don’t know No response Total Parents not being made to 112 142 183 103 30 12 582 take responsibility for the 19% 24% 31% 19% 5% 2% 100% behaviour of their children People not treating other 111 154 208 87 9 13 582 people with respect and 19% 27% 36% 15% 2% 2% 100% consideration Noisy neighbours or loud 62 95 279 129 5 12 582 parties 11% 16% 48% 22% 1% 2% 100% Teenagers hanging around 105 140 203 115 6 13 582 on the streets 18% 24% 35% 20% 1% 2% 100% Rubbish and litter lying 109 144 215 97 3 14 582 around 19% 25% 37% 17% 1% 2% 100% People being drunk or 66 113 259 117 10 17 582 rowdy in public spaces 11% 19% 45% 20% 2% 3% 100% Abandoned or burnt out 7 8 98 420 35 14 582 cars 1% 1% 18% 72% 6% 2% 100% Vandalism, graffiti and 38 97 260 148 26 13 582 other deliberate damage to 7% 17% 44% 25% 5% 2% 100% property or vehicles People using or dealing 50 107 196 122 89 18 582 drugs 9% 18% 34% 21% 15% 3% 100% Prostitutes cards in 57 109 156 141 99 20 582 telephone boxes 10% 19% 27% 24% 17% 3% 100%

Community Safety - 2009 111

Tables

2006 A big A fairly big Not a very Not a problem problem big problem problem at all Don’t know No response Total Parents not being made to 108 147 146 76 34 7 518 take responsibility for the 21% 28% 28% 15% 7% 1% 100% behaviour of their children People not treating other 112 150 177 58 14 7 518 people with respect and 22% 29% 34% 11% 3% 1% 100% consideration Noisy neighbours or loud 66 104 229 107 5 7 518 parties 13% 20% 44% 21% 1% 1% 100% Teenagers hanging around 100 143 192 104 8 8 518 on the streets 19% 28% 37% 20% 2% 2% 100% Rubbish and litter lying 100 143 192 77 6 518 - around 19% 28% 37% 15% 1% 100% People being drunk or 60 134 227 82 8 7 518 rowdy in public spaces 12% 26% 44% 16% 2% 1% 100% Abandoned or burnt out 8 16 99 340 38 17 518 cars 2% 3% 19% 66% 7% 3% 100% Vandalism, graffiti and 51 129 198 97 20 23 518 other deliberate damage to 10% 25% 38% 19% 4% 4% 100% property or vehicles People using or dealing 61 110 144 106 85 12 518 drugs 12% 21% 28% 21% 16% 2% 100%

Community Safety - 2009 112

Tables

Q22. Thinking about your experience in your local area in the last 12 months how much do you agree or disagree with the following statements?

2009 Neither Definitely Tend to agree nor Tend to Definitely Don’t No agree agree disagree disagree disagree know response Total 50 72 139 176 179 20 11 647 Dogs barking is a problem 8% 11% 21% 27% 28% 3% 2% 100% 195 214 69 102 46 12 9 647 Dog fouling is a problem 30% 33% 11% 16% 7% 2% 1% 100% I have felt fearful of being 62 88 112 144 208 20 13 647 attacked by a dog that is not 10% 14% 17% 22% 32% 3% 2% 100% under proper control

2008 Neither Definitely Tend to agree nor Tend to Definitely Don’t No agree agree disagree disagree disagree know response Total 36 53 103 116 160 10 7 485 Dogs barking is a problem 7% 11% 21% 24% 33% 2% 1% 100% 113 155 67 81 52 10 7 485 Dog fouling is a problem 23% 32% 14% 17% 11% 2% 1% 100% I have felt fearful of being 38 61 80 100 184 11 11 485 attacked by a dog that is not 8% 13% 16% 21% 38% 2% 2% 100% under proper control

Community Safety - 2009 113

Tables

Q23. To what extent do you agree or disagree that in your local area, parents take enough responsibility for the behaviour of their children?

Neither Definitely Tend to agree nor Tend to Definitely No agree agree disagree disagree disagree Don’t know response Total 97 224 114 112 65 28 7 647 2009 15% 35% 18% 17% 10% 4% 1% 100% 52 150 97 84 61 36 5 485 2008 11% 31% 20% 17% 13% 7% 1% 100%

Q24. How much would you agree or disagree that the Police and other local public services seek people’s views about these issues in your local area?

Neither Strongly Tend to agree nor Tend to Strongly No agree agree disagree disagree disagree Don’t know response Total 43 171 149 136 49 87 12 647 2009 7% 26% 23% 21% 8% 13% 2% 100% 42 125 128 93 36 51 10 485 2008 9% 26% 26% 19% 7% 11% 2% 100%

Community Safety - 2009 114

Tables

Q25. How much would you agree or disagree that the Police and other local public services are successfully dealing with these issues in your local area?

Neither Strongly Tend to agree nor Tend to Strongly No agree agree disagree disagree disagree Don’t know response Total 31 227 182 97 26 76 8 647 2009 5% 35% 28% 15% 4% 12% 1% 100% 20 108 168 73 27 80 9 485 2008 4% 22% 35% 15% 6% 16% 2% 100%

Q26. How well informed do you feel about what the Council is doing to tackle antisocial behaviour in your local area?

Not very Not very well Very well Fairly well well informed No informed informed informed at all response Total 32 167 333 106 9 647 2009 5% 26% 52% 16% 1% 100% 11 125 272 69 8 485 2008 2% 26% 56% 14% 2% 100% 23 122 290 127 20 582 2007 4% 21% 50% 22% 3% 100%

Community Safety - 2009 115

Tables

Q27. Which of the following methods would you prefer to be used to inform you about what the Police and other public services are doing to tackle antisocial behaviour in your local area?

Through the Local Council At a meeting Via text Email Other post newspaper newspaper 364 233 110 15 261 265 26 56% 36% 17% 2% 40% 41% 4%

Q28. How well informed do you feel about what to do in the event of a large-scale emergency (e.g. flooding, bird flu)?

Not very Not very well Very well Fairly well well informed No Don’t informed informed informed at all response know Total 65 246 195 117 13 11 647 2009 10% 38% 30% 18% 2% 2% 100% 8 68 146 239 16 8 485 2008 2% 14% 30% 49% 3% 2% 100%

Q29. In the last year have you given any money to beggars in the borough?

Not sure/Don’t Yes No remember No response Total 138 467 32 10 647 2009 21% 72% 5% 2% 100% 109 348 23 5 485 2008 23% 72% 5% 1% 100%

Community Safety - 2009 116

Tables

Q30. How much do you worry that you may be a victim of antisocial behaviour…?

2009 Not very Not at all Don’t know/ Very worried Quite worried worried worried N/A No response Total 34 160 314 107 26 6 647 On a bus 5% 25% 49% 16% 4% 1% 100% 35 145 325 104 28 10 647 On the tube 5% 22% 50% 16% 4% 2% 100%

2008 Not very Not at all Don’t know/ Very worried Quite worried worried worried N/A No response Total 34 122 219 80 28 2 485 On a bus 7% 25% 45% 17% 6% - 100% 29 126 216 71 36 7 485 On the tube 6% 26% 45% 15% 7% 1% 100%

Community Safety - 2009 117

Tables

Q31. How much do you worry that you may be a victim of crime…?

2009 Not very Not at all Don’t know/ Very worried Quite worried worried worried N/A No response Total 25 129 344 111 29 9 647 On a bus 4% 20% 53% 17% 5% 1% 100% 27 148 326 103 29 14 647 On the tube 4% 23% 50% 16% 5% 2% 100%

2008 Not very Not at all Don’t know/ Very worried Quite worried worried worried N/A No response Total 22 99 256 74 28 6 485 On a bus 5% 20% 53% 15% 6% 1% 100% 24 107 242 67 33 12 485 On the tube 5% 22% 50% 14% 7% 2% 100%

Community Safety - 2009 118

Tables

Q32. In the last year have you been a witness or victim of the following?

2009

Witness Victim No response Total Racial 63 12 573 647 harassment 10% 2% 88% 100% Homophobic 31 12 603 647 harassment 5% 2% 93% 100%

2008

Witness Victim No response Total Racial 40 8 437 485 harassment 8% 2% 90% 100% Homophobic 20 8 457 485 harassment 4% 2% 94% 100%

Q33. How much do you worry that you may be a victim of crime…?

Neither satisfied Haven’t Very Fairly nor Fairly Very used the No satisfied satisfied dissatisfied dissatisfied dissatisfied Don’t know service response Total Metropolitan 98 258 117 35 10 12 109 8 647 Police 15% 40% 18% 5% 2% 2% 17% 1% 100% London Fire 202 126 67 4 2 21 213 12 647 Brigade 31% 20% 10% 1% - 3% 33% 2% 100%

Community Safety - 2009 119

Tables

Q34. Do you have a smoke alarm in your home?

Yes No Don’t know No response Total 515 125 5 2 647 80% 19% 1% - 100%

Q35. If yes, when did you last test it?

Within the Longer Have Within the Within the last three Within the than a never No last week last month months last year year ago checked Don’t know response Total 38 130 133 121 39 26 22 6 515 7% 25% 26% 23% 8% 5% 4% 1% 100%

Q36. How long has the smoke alarm been in your house?

Less than a Less than Less than one Longer than month three months year one year Don’t know No response Total 5 7 30 445 22 6 515 1% 1% 6% 86% 4% 1% 100%

Community Safety - 2009 120

Tables

Q37. Which of the following factors have the most influence on your understanding of crime and antisocial behaviour?

Experiences of friends National Local and Personal Crime Council Police newspapers newspapers Television Radio neighbours experiences statistics communications communications Other 442 150 376 195 303 218 49 45 44 14 68% 23% 58% 30% 47% 34% 8% 7% 7% 2%

Community Safety - 2009 121

Appendix two: Comments from open questions

Q3. Are there any places in your local area that you worry about visiting?

Number of comments Ladbroke Grove 29 World's End 22 Earl's Court 21 Westway 17 High Street Kensington 9 Latimer Road 8 Quiet streets 6 Pubs 5 Chelsea Green 5 Notting Hill Gate 5 Golborne Road 5 St Mark's Road 5 North Kensington 4 Poorly lighted areas 4 All Saint's Road/Piaza 3 At night (generally) 3 Holland Park 3 Bramley Road 3 Dalgarno Estate 3 Harrow Road 3 Holland Park Road 3 King's Road 3 Lancaster Road 3 Little Wormwood Scrubs 3 Meanwhile Gardens 3 North Pole Road 3 Notting Hill (generally) 3 Portobello Road 3 Acklam Road 2 Barlby Road 2 Cambridge Gardens 2 Chelsea Manor Street 2 Cremorne Estate 2 Lots Road 2 Parks/green spaces 2 Roots Estate 2 Social housing 2 Sutton Estate 2 Talbot Road 2 Tube stations (generally) 2

Community Safety - 2009 122

Appendix two: Comments from open questions

West Kensington 2 Astell Street 1 Avondale Park 1 Bayswater Road 1 Beaufort Street 1 Brompton Cemetry 1 Campden Hill Road 1 Cash points 1 Clarendon Road 1 Clareville Street 1 Coleridge Gardens 1 Colville Square 1 Cromwell Road 1 Edith Grove 1 Fulham Road 1 Gloucester Road 1 Greyhound Road 1 Guiness Trust car park 1 Holland Park station 1 Holland Walk 1 Horniman's Park 1 Justice Walk 1 Kensington Gardens 1 Kensington leisure centre 1 Kenway Road 1 Leamington Road Villas 1 Malton Road 1 Markham Street 1 Maxilla Road 1 Old Brompton Street 1 Oxford Gardens 1 Peabody Estate 1 Pembridge Crescent 1 Philbeach Gardens 1 Powis Mews 1 Queen's Gate 1 Redcliffe Square 1 Roper's Gardens 1 Russell Gardens 1 Rosemore Street 1 St Charles' Square 1 St Luke's Church 1 Tavistock Road 1 The canal 1

Community Safety - 2009 123

Appendix two: Comments from open questions

Trellick Tower 1 Uxbridge Street 1 Warwick Road 1 Westfield Park 1 Wharfdale Road 1 Miscellaneous 7 Total 268

Q5. If you think there has been either more or less crime please list the types of offences you think have increased or decreased.

Increased No. of comments Burglary 27 Car crime 15 Muggings 15 Petty crime/theft (general) 13 Stolen bicycles 10 Graffiti/vandalism 6 ASB (generally) 6 Violent crime (general) 6 People being drunk or rowdy in public places 5 Bad cyclists 4 Knife crime 3 Drug crime 3 Confidence tricks 3 Crime on buses 3 Gun crime 2 Youth nuisance 2 Damage to property or vehicles (generally) 2 Threatening/intimidating behaviour 2 Dogs 2 Prostitution 1 Fly tipping/littering 1 Crimes against young people/children 1 Speeding 1 Carnival related crime 1 Total 134

Community Safety - 2009 124

Appendix two: Comments from open questions

Decreased No. of comments Burglary 18 Muggings 11 Car crime 10 Violent crime (general) 5 Drug crime 3 People being drunk or rowdy in public places 3 Vandalism 3 Youth nuisance 2 Begging 2 Gun crime 2 Dangerous dogs 1 ASB (generally) 1 Knife crime 1 Rape 1 Petty theft 1 Other notable comments 8 Total 72

Community Safety - 2009 125

Appendix two: Comments from open questions

Q7. What was the offence?

No. of comments Car broken into 21 Theft from person/pick pocket 17 Bike theft 12 Car vandalised 11 Burglary 9 Identity theft 4 Verbal abuse 4 Violent crime 3 Confidence crime 3 Vandalism (general) 2 Stolen scooter 2 Threatened 1 Mugged 1 Hate mail 1 Motorcycle theft 1 Malicious neighbour 1 Theft from garden 1 Trespassing 1 People being drunk or rowdy in public 1 Car stolen 1 Hit by a cyclist on the pavement 1 Stalked 1 Total 99

Community Safety - 2009 126

Appendix two: Comments from open questions

Q9. Please tell us why you did not report the offence(s) to the Police.

No. of comments Pointless 26 Police not interested 5 Handled by bank 3 My fault 2 Not insured 1 Too depressed 1 Low value of stolen goods 1 Insurance might increase 1 Too busy 1 Lack of evidence 1 Total 42

Q10. Thinking generally about crime in your local area please indicate which THREE of the following issues are of most concern to you. If other, please specify.

No. of comments People being drunk or rowdy 6 Noise 3 Cycling on pavements 3 Dangerous dogs 3 Prostitution 3 Child abduction/abuse 2 Mugging 2 Antisocial behaviour 2 Dog fouling 2 Bad drivers 1 Property damage 1 Motorcycle crime 1 Quality of the neighbourhood 1 Police violence 1 Total 31

Community Safety - 2009 127

Appendix two: Comments from open questions

Q.27 How would you prefer to be informed about what Police and other public services are doing to tackle antisocial behaviour in your local area? If other, please specify.

No. of comments Leaflets 8 Would rather see more Police 7 Posters 5 Website 3 Not interested 2 Newsletter 2 Personal visits 1 Phone 1 Signs on lamp posts 1 Bulletin on local news 1 Local radio 1 Total 32

Q37. Which of the following factors have the most influence on your understanding of crime and antisocial behaviour?

No. of comments Internet 5 At work 1 Neighbourhood Watch 1 Talking to Police officers 1 Youth clubs 1 Community Centres 1 Total 10

Community Safety - 2009 128

Appendix two: Comments from open questions

Q38. If you have any further comments about crime, or antisocial behaviour, in your local area, please write them down in the space below.

No. of comments Littering 12 Youth nuisance 12 Noise nuisance 9 Bad cyclists 8 More Police 8 People being drunk or rowdy in public places 7 Dangerous dogs 7 Bad drivers 7 Police need to be approachable 7 Dog fouling 7 Antisocial behaviour 6 More facilities for young people 6 Begging/Homeless people 6 Bicycle theft 4 Problem neighbours 4 PCSOs not effective 3 Tackle low level crime 3 Chewing gum 3 Burglary 3 CCTV 3 Parents not taking control of their children 2 I live in a safe area 2 Racial harassment 2 Hostels 2 Police biased 1 Good Police presence 1 Selfish embassy staff 1 Praise for work with your people 1 Inconsiderate property development 1 Bullying 1 Problems with tenants 1 Persistent offenders treated too leniently 1 Empower residents to tackle crime 1 Prostitution 1 Drug dealing 1 Worried to go out at night 1 Graffiti 1

Community Safety - 2009 129

Appendix two: Comments from open questions

PCSO presence at night 1 Crime has decreased 1 Over-policed 1 ASBOs ineffective 1 Long recovery for crime victims 1 Police do not communicate 1 Businesses should be more responsible 1 Fear of reprisal 1 Strengthen family unit 1 Mixed dwellings 1 Positive feedbacks 1 Young people victims of crime 1 Total 158

Community Safety - 2009 130