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2017 Wage and Benefit Survey of Southwestern Pennsylvania Nonprofit Organizations

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2017 Wage and Benefit Survey of Southwestern Pennsylvania Nonprofit Organizations The Bayer Center for Nonprofit Management at Robert Morris University In service to the nonprofit community presents the … 2017 Wage and Benefit Survey of Southwestern Pennsylvania Nonprofit Organizations 2017 Wage and Benefit Survey of Southwestern Pennsylvania Nonprofit Organizations Copyright © 2017 by The Bayer Center for Nonprofit Management at Robert Morris University, Bob Orser and Rita Haronian. All rights reserved. Published in the United States by Bob Orser and Rita Haronian, Nonprofit Compensation Associates. No portion of this survey may be reproduced in any form without written permission from the publishers. The Bayer Center for Nonprofit Management at Robert Morris University 339 Sixth Avenue, Suite 750 Pittsburgh, PA 15222 412-397-6000 phone www.rmu.edu/bcnm Nonprofit Compensation Associates P.O. Box 10737 Oakland, CA 94610 510-645-1005 phone www.nonprofitcomp.com [email protected] This survey has been produced by Nonprofit Compensation Associates using FAIRPAY, a nonprofit salary and benefits model and software. Based on over 50 years of combined experience in conducting nonprofit salary and benefits surveys, this stand-alone application, in conjunction with a specially formatted questionnaire, allows nonprofit organizations and associations to publish a survey with accurate and detailed data for their local community or constituency. Table of Contents Introductory Letter ix Preface xi I GUIDE TO USING THE SURVEY Matching Jobs 1 Determining/Comparing Compensation 2 Terminology and Abbreviations 2 Positions 5 Data Confidentiality 5 Job Titles with Insufficient Data 6 Survey Highlights 7 II PARTICIPANT OVERVIEW Effective Date 9 Participants 9 Annual Operating Expenses 9 Using Annual Expenses Data to Evaluate Pay 9 Staff Size 10 Field of Service and Annual Expenses 11 Primary Sources of Funding and Annual Expenses 11 Supervisory Responsibility 12 Geographic Location and Annual Expenses 12 Fiscal Year Calendar and Annual Expenses 13 Workforce by Sex of Employee and Annual Expenses 13 Workforce by Race of Employee and Annual Expenses 13 Turnover Rates 14 III COMPENSATION & BENEFITS PRACTICES Compensation Practices 15 Salary Increase Budgets for Current Fiscal Year 15 Salary Increase Practices 15 Salary Grades and Ranges 16 Incentive Pay or Bonuses 16 On-Call Practices 16 Extensive Overtime by Exempt Staff 17 Compensatory Time Off 17 Employee Eligibility for Public Assistance 17 Employment Practices 18 Introductory Period 18 Performance Reviews 18 Full-Time Work Week by Organizations’ Annual Expenses 18 Miscellaneous Employee Benefits 19 Impact of the Economic Environment 20 Time-Off Practices 21 2017 Wage and Benefit Survey of Southwestern Pennsylvania Nonprofit Organizations Page iii Table of Contents Insurance and Retirement Benefits 25 Insurance Coverage Offered 25 Waiting Period for New Employees 26 Domestic Partner Benefits 26 Part-Time Employee Benefits 26 Special Insurance-Related Accounts 26 Employer Contribution – HMO Insurance (Traditional) 27 Employer Contribution – PPO Insurance (Traditional) 28 Employer Contribution – Dental Care (Traditional) 29 Employer Contribution – Vision Care (Traditional) 30 Employer Contribution – Life Insurance (Traditional) 31 Employer Contribution – Short-Term Disability (Traditional) 31 Employer Contribution – Long-Term Disability (Traditional) 31 Employer Contribution – Long-Term Care (Traditional) 32 Section 125 Plans 32 Retirement Benefits 33 Retirement Benefits—Funding 33 Retirement Benefits—Contributions 33 Retirement Benefits—Vesting Period 34 Projected Retirement Among Current Employees 34 Executive Director/CEO Profile 35 Employment Contract 35 Gender and Compensation 35 Age 36 Education and Compensation 36 Time in Position and Compensation 36 Setting the Compensation of the Executive Director/CEO 37 Succession and Transition Planning 37 Executive Director/CEO Search 37 Additional Perquisites and Benefits 38 IV COMPENSATION BY POSITION Executive 40 Executive Director/Chief Executive Officer 40 Associate Director/Chief Operating Officer 41 Director, Program(s) 42 Chief Communications Officer 43 Chief Development Officer 44 Chief Human Resources Officer 45 Chief Information Officer 46 Chief Financial Officer 47 Administrative 48 Director, Administration 48 Regional Manager/Center Manager 49 Office Manager 50 Executive Assistant 51 Administrative Assistant, Senior Level 52 Administrative Assistant, Intermediate Level 53 Administrative Assistant, Junior Level 54 Receptionist 55 Business Development Manager 56 Quality Assurance Manager 57 Quality Assurance Specialist 58 Page iv © The Bayer Center for Nonprofit Management & Nonprofit Compensation Associates Table of Contents Accounting/Finance 59 Controller 59 Accounting Manager 60 Accounting Supervisor 61 Senior Accountant 62 Staff Accountant 63 Payroll Specialist 64 Accounting Clerk 65 Cashier 66 Cultural, Artistic, Performing Arts 67 Visitor Services Specialist 67 Development 68 Director, Development 68 Development Manager, General 69 Grant Writer, All Types of Funding 70 Special Event Coordinator 71 Development Associate 72 Education & Recreation 73 Director, Education 73 Curriculum Specialist 74 Educator or Teacher, Adult Education 75 Site Supervisor 76 Teacher, K-12 77 Teacher, Pre-School 78 Teaching Assistant, K-12 79 Teaching Assistant, Pre-School 80 Special Education Teacher, K-12 81 Child Care Assistant 82 Community Educator 83 Recreation or Activity Leader, Children or Youth 84 Employment/Work Training 85 Job Developer 85 Vocational Counselor 86 Job Coach 87 Food Service 88 Food Service Manager or Supervisor 88 Cook 89 Food Service Assistant/Worker 90 Gift/Thrift Shop, Warehouse & Food Bank 91 Gift/Thrift Shop Manager 91 Gift/Thrift Shop Retail Sales Clerk 92 Government Affairs, Advocacy & Research 93 Librarian 93 Library Assistant 94 Housing/Community Development 95 Shelter Supervisor 95 2017 Wage and Benefit Survey of Southwestern Pennsylvania Nonprofit Organizations Page v Table of Contents Human Resources 96 Director, Human Resources 96 Human Resources Manager 97 Human Resources Generalist 98 Benefits Manager 99 Human Resources Representative or Specialist 100 Human Resources Assistant 101 Information Technology 102 Director, Information Technology/Services 102 Information Technology Manager 103 Systems Administrator 104 Database Administrator 105 Network Technician 106 Personal Computer Technician 107 Tech Support Specialist 108 Data Entry Operator 109 Legal Services & Community Organizing 110 Staff Attorney 110 Community Organizer 111 Maintenance, Grounds & Purchasing 112 Facilities Manager 112 Maintenance Supervisor 113 Maintenance Technician or Specialist 114 Gardener 115 Janitor or Custodian 116 Driver 117 Security Guard or Officer 118 Purchasing Coordinator or Specialist 119 Medical & Clinic Services 120 Director of Nursing 120 Registered Nurse 121 Nurse Practitioner 122 Licensed Vocational/Practical Nurse 123 Medical Assistant 124 Health Educator 125 Medical Records Clerk 126 Billing Clerk 127 Physical Therapist 128 Occupational Therapist 129 Speech Pathologist 130 Program Management, Other than Social Srvs/Mental Hlth 131 Program Director/Administrator 131 Program Manager/Administrator 132 Program Coordinator 133 Program Assistant 134 Page vi © The Bayer Center for Nonprofit Management & Nonprofit Compensation Associates Table of Contents Social Services & Mental Health 135 Program Director/Administrator, Social Services/ Mental Health 135 Program Manager/Administrator, Social Services/ Mental Health 136 Program Coordinator, Social Services/ Mental Health 137 Program Assistant, Social Services/ Mental Health 138 Clinical Supervisor 139 Licensed Clinical Social Worker 140 Therapeutic Counselor, MFCC/MFT 141 Case Manager, Master Level 142 Case Manager 143 Counselor, Master Level 144 Counselor 145 Family Advocate 146 Eligibility Specialist 147 Intake Coordinator 148 Senior or Adult Program Assistant 149 Children or Youth Program Assistant 150 Personal Attendant/Home Health Care Worker 151 Direct Care Counselor 152 Rehabilitation Specialist 153 Volunteer, Membership & Marketing 154 Volunteer Director 154 Volunteer Coordinator 155 Communications Director or Manager 156 Public Relations Manager 157 Marketing Coordinator 158 Social Media Coordinator 159 Graphic Artist 160 Membership Director or Manager 161 Membership Assistant 162 Customer Service Representative 163 APPENDICES Appendix A: Average Annual Base Salary by Position 165 Appendix B: Survey Participants 167 Appendix C: Wage Conversion Formulas and Tables 171 Appendix D: About The Bayer Center for Nonprofit Management 174 at Robert Morris University 2017 Wage and Benefit Survey of Southwestern Pennsylvania Nonprofit Organizations Page vii Page viii © The Bayer Center for Nonprofit Management & Nonprofit Compensation Associates February 2017 Dear Nonprofit Leader: We are very pleased to present to you this 2017 Wage and Benefit Survey Report. Now in its ninth iteration, this bi-annual survey forms a unique picture of nonprofit employment in the southwestern Pennsylvania region. Since the year 2000, we have charted the shape of nonprofit employment, gathering data on compensation, benefits and careers. It is a useful tool for all nonprofits to benchmark their executive compensation against the market as required on the IRS Form 990. It also remains useful to nonprofit boards hiring new staff or seeking fair compensation for the thousands of hard-working nonprofit employees in our region. Job seekers also make regular use of this information.
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