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[Published on 13 June 2015] LIST OF INSURERS THAT INSURE AGAINST INSOLVENCY OF A TRAVEL AGENT The Singapore Tourism Board encourages outbound consumers to purchase travel insurance that insures them against travel agent insolvency. Such insurance should insure them against any failure or disruption in the provision of the travel product arising from travel agent insolvency. The table below, correct as of 29 March 2017, represents a non-exhaustive list of insurers and their respective products that insure a consumer to some extent against insolvency on the part of the travel agent. Do note that the coverage for travel agent insolvency varies across different travel insurance products and may not cover all travel agents. Please approach the insurers of your choice to ensure their respective product insuring against insolvency meets your needs. Consumers are encouraged to ask if the insurance product offered (i) insures against insolvency of <<travel agent name>> for the travelling parties; and (ii) the travel product (including travelling date). The Singapore Tourism Board does not endorse any particular insurer. Insurers that have travel insurance products that insure against insolvency on the part of the travel agent but are not included on this list can write to STB at [email protected]. Insurer / Insurance product Contact Details AIG Asia Pacific Insurance Pte Ltd Address: AIG Building Product: AIG Travel Guard 78 Shenton Way #07-16 Singapore 079120 Telephone: (65) 6419 3000 Website: www.aig.com.sg Aviva Ltd Address: 4 Shenton Way Product: Aviva Travel Insurance #01-01 SGX Centre 2 Singapore 068807 Telephone: (65) 6827 7988 Website: www.aviva.com.sg AXA Insurance Singapore Pte Ltd Address: 8 Shenton Way Product: AXA Smart Traveller #27-01/02 AXA Tower Singapore 068811 Telephone: (65) 6880 4888 Website: www.axa.com.sg Chubb Insurance Singapore Limited Address: 138 Market Street Product: Chubb Travel Insurance #11-01 CapitaGreen Singapore 048946 Telephone: (65) 6398 8776 (Monday – Friday: 9am to 5pm only) Emergency: (65) 6836 2922 Website: www.chubbtravelinsurance.com.sg STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 1 [Published on 13 June 2015] Insurer / Insurance product Contact Details Direct Asia Insurance (Singapore) Pte Ltd Address: 88 South Bridge Road Product: DirectAsia.com Travel Insurance Singapore 058716 Telephone: (65) 6665 5555 Website: www.directasia.com Etiqa Insurance Pte Ltd Address: One Raffles Quay, Product: Etiqa Vacation Shield Plus #22-01 North Tower, Travelcare Plus Singapore 048583 Telephone: (65) 6339 2109 Website: www.etiqa.com.sg EQ Insurance Company Limited Address: 5 Maxwell Road, Product: EQ Travel #17-00 Tower Block MND Complex, Singapore 069110 Telephone: (65) 6223 9433 Website: www.eqinsurance.com.sg First Capital Insurance Limited Address: 6 Raffles Quay, Product: Travel Insurance #21-00, Singapore 048580 Telephone: (65) 6222 2311 Website: www.first-insurance.com.sg HL Assurance Pte Ltd Address: 11 Keppel Road, Product: Travel Protect360 #11-01 ABI Plaza, Singapore 089057 Telephone: (65) 6702 0202 Website: www.hlas.com.sg Liberty Insurance Pte Ltd Address: 51 Club Street, #03-00 Product: TourCare Plus Liberty House Singapore 069428 Telephone: (65) 6542 3789 Website: www.libertyinsurance.com.sg MSIG Insurance (Singapore) Pte Ltd Address: 4 Shenton Way Product: MSIG TravelEasy #21-01 SGX Centre 2 Singapore 068807 Telephone: (65) 6827 7602 Website: www.msig.com.sg NTUC Income Insurance Co-operative Ltd Address: 75 Bras Basah Road Product: NTUC Income Travel insurance NTUC Income Centre Singapore 189557 Telephone: (65) 6788 1222 Website: www.income.com.sg STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 2 [Published on 13 June 2015] Insurer / Insurance product Contact Details Sompo Insurance Singapore Pte. Ltd. Address: 50 Raffles Place, Product: TravelJoy #05-01/06 Singapore Land Tower Singapore 048623 Telephone: (65) 6461 6555 Website: www.sompo.com.sg The Overseas Assurance Corporation Ltd Address: 1 Pickering Street Product: Travel E@sy #16-01 Great Eastern Centre TravelSmart Premier Singapore 048659 Explorer Telephone: (65) 6248 2888 / 1800 248 2888 Website: www.oac.com.sg Tokio Marine Insurance Singapore Ltd Address: 20 McCallum Street Product: TM Xplora #09-01, Tokio Marine Centre Singapore 069406 Telephone: (65) 6221 6111 Website: www.tokiomarine.com.sg United Overseas Insurance Ltd Address: 3 Anson Road Product: Unisure Leisure Travel #28-01 Springleaf Tower Insure & Travel Enhanced Singapore 079909 Telephone: (65) 6222 7733 Website: www.uoi.com.sg STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 3 [Published on 5 October 2015] LIST OF TRAVEL AGENTS WHO ARE TRADE SPECIFIC AGENTS The table below, correct as of 01 October 2015, represents a non-exhaustive list of travel agents who are trade specific agents (TSA) registered with the General Insurance Association of Singapore (GIA) in respect of travel insurance products. Consumers may wish to approach the TSAs of their choice to ensure their respective products insuring against insolvency meets their needs. Where their preferred travel agent is also a TSA, consumers are encouraged to ask if the insurance product the travel agent offers (i) insures against insolvency of <<travel agent name>> for the travelling parties; and (ii) the travel product (including travelling date). The Singapore Tourism Board does not endorse any particular travel agent or TSA. Travel agents that are TSA and sell travel insurance insuring against their own insolvency, but are not included on this list are invited to write to STB at [email protected]. For more information on licensed travel agents, please refer to Travel Related Users’ System at: https://trust.yoursingapore.com. For the latest status of any TSA, please refer to GIA’s website at: http://www.gia.org.sg/public_agents_search.php. S/N Licence No. Travel Agent Name 1 01911 1896 TRAVEL PTE. LTD. 2 02460 2TOGO PTE. LTD. 3 02413 96 TRAVEL & TOURS PTE. LTD. 4 02525 A D TRAVEL PTE. LTD. 5 02420 AAE TRAVEL PTE. LTD. 6 02621 ACCORD HOLIDAYS PTE. LTD. 7 01161 ACE 99 CULTURAL PTE LTD 8 01284 ACE TOURS & TRAVEL PTE LTD 9 02062 AEL TRAVEL PTE. LTD. 10 01501 AIR SINO-EURO ASSOCIATES TRAVEL PTE. LTD. 11 00539 AIRELATED TRAVEL PTE LTD 12 01563 AIRSERVE MARINE TRAVEL PTE. LTD. 13 01193 ALBATROSS WORLD TRAVEL & TOURS PTE. LTD. 14 01216 ALTERNATIVE TRAVEL & TOURS PTE LTD 15 01809 ALWAYS TRAVEL & TOURS PTE. LTD. 16 01358 AMAZ TOURS (S) PTE LTD STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 1 [Published on 5 October 2015] S/N Licence No. Travel Agent Name 17 01847 AMAZING BORNEO TRAVEL & EVENTS 18 02501 AMERICAN EXPRESS INTERNATIONAL INC. 19 00047 AMERICAN LLOYD TRAVEL SERVICES PTE LTD 20 01657 AMW TRAVEL SERVICE PTE. LTD. 21 01147 AN-NUR TRAVEL PTE LTD 22 01390 APPLE HOLIDAYS PTE LTD 23 02087 APPLE VACATIONS SINGAPORE PTE. LTD. 24 02393 APPLE WORLD TRAVEL PTE. LTD. 25 01792 ARENA TRAVEL PTE. LTD. 26 02710 ASIA AIR TRAVEL & TOUR PRIVATE LIMITED 27 02275 ASIA PACIFIC TOURISM & CULTURAL COUNCIL PTE. LTD. 28 01646 ASIA TRAVEL GROUP PTE. LTD. 29 02247 ASIAN DETOURS PTE. LTD. 30 02185 ASIAN FAMOUS TOURS & TRAVEL PTE. LTD. 31 02379 ASIATRAVEL.COM HOLDINGS LTD 32 01148 AT RESERVATION NETWORK PTE LTD 33 01483 ATIS GLOBAL PTE. LTD. 34 01059 ATPI (SINGAPORE) PTE. LTD. 35 00739 AVIATION SERVICES PTE LTD 36 01943 AX EXOTIC TRAVELS PTE. LTD. 37 01807 AZ HOLIDAYS PTE. LTD. 38 00865 AZZA TRAVEL & TOURS PTE LTD 39 00745 B & L TRAVEL PTE LTD 40 00788 BCD TRAVEL SINGAPORE PTE. LTD. 41 00519 BESTLINK TRAVEL PTE LTD STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information. Page 2 [Published on 5 October 2015] S/N Licence No. Travel Agent Name 42 02159 BINTAN RESORT FERRIES PRIVATE LIMITED 43 02653 BIZ ALL BEST T&T PTE. LTD. 44 01665 BIZ LEISURE PLANNER PTE. LTD. 45 00592 BROADWAY TRAVEL & TOURS PTE LTD 46 01574 BSTONE TRAVEL PTE. LTD. 47 02283 BUDGET TOUR PLANNERS PTE. LTD. 48 02218 BUSONLINETICKET PTE. LTD. 49 00973 CARLSON WAGONLIT SINGAPORE PTE. LTD. 50 01291 CATHAY WORLD TRAVEL PTE LTD 51 00459 CENTOUR TRAVEL & TRADING (S) PTE LTD 52 00109 CHAN BROTHERS TRAVEL PTE LTD 53 02258 CHANGI TRAVEL SERVICES PTE. LTD. 54 01076 CHARIOT TRAVELS PTE LTD 55 00932 CHINA EXPRESS TRAVEL (S) PTE LTD 56 01373 CITIEXCHANGE EXPRESS & SERVICES PTE LTD 57 01103 CITY 99 ASIA TRAVEL (S) PTE LTD 58 00487 CITYSTATE ARDENT TRAVEL PTE LTD 59 00648 CITYSTATE TRAVEL PTE. LTD. 60 00863 CLASSIC TRAVEL PTE LTD 61 00933 COMET TRAVEL PTE LTD 62 00704 COMMONWEALTH TRAVEL SERVICE CORPORATION PTE LTD 63 01162 CONCEPTS GOLF MANAGEMENT PTE LTD 64 00991 CONNECTION TOURS & TRAVEL PTE LTD 65 00065 CONTINENT FIVE TRAVELS PTE LTD 66 00761 CORPORATE TRAVEL SERVICES PTE LTD STB, its members, officers, employees and other persons acting under its direction, shall not be liable for any loss, injury, damage, whether direct or indirect, arising out of or in connection with the use of this information.