Is Your Building in Malaysia?

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Friday, november 6, 2020 . issue 3142/2020 . PP19055/06/2016(034530) DIGITAL

Is your building THE BESt MANAGeD & SUStAINAbLe PROpeRtY in Malaysia?

• Am I eligible? • What should I submit? • HEAR WHAT JUDGES HAVE TO SAY! Calling all property developers, building & facilities managers, managment corporations & JMBs!

Endorsed by

ministry of housing and local government

Enter now! AWARDS OBJECTIVE Promote sustainable real estate in Malaysia through recognition of: • Malaysia’s best property management practices • Property in Malaysia designed and built for sustainability Interested to find out more? Sign Now Open for Entries up for a briefing ( No fees required) session here! • All Residential, Office, Mixed Development, Specialised and Retail properties managed in-house/by property building managers • Strata and Non-strata buildings HOW TO ENTER • NEW CATEGORY! Re-purposed buildings Download entry forms on edgeprop.my/awards2021entry ALSO OPEN FOR SUBMISSION For enquiries, contact EdgeProp.my ( No fees required) Marketing and Communications at: • EdgeProp Malaysia’s Responsible Developer: [email protected] Building Sustainable Development Award • EdgeProp-ILAM Malaysia’s Sustainable Landscape Award SUBMISSION DEADLINE All entries must reach The Edge Property Sdn Bhd, Level 3, Menara KLK, No. 1 Jalan PJU 7/6, Mutiara Damansara, 47810 Petaling Jaya, Selangor by 5pm, Monday, 11 January 2021

Awards results audited by Deloitte

presented by | PartneR | supporting partner | Supported by | published every friday

Friday, november 6, 2020 . issue 3142/2020 . PP19055/06/2016(034530) DIGITAL

CEO Talks ep ep

with feature11 feature17 Live Exclusive live interview with Still winter DETAILS for Klang Hotels ON PAGE 6 Datuk Valley riding Joseph Lau mall on WFH retailers concept Chief Executive Officer of ParkCity Group

Tan Sri Teo Chiang Kok Director of Bandar Utama Development Sdn Bhd and president of attracting the Malaysia Shopping Malls Shoppers Association again Mall operators are facing a tougher time now as compared to the MCO period. Turn to Pages 7 to 10 to find out how they deal with the challenges.

Chris Chong Sara Fang Horton HC Chan IOI Properties UEM Sunrise Bhd’s CEO of Sunway Group Bhd’s managing head Malls & Mall Operations of retail strategy Theme Parks senior general manager EP 4 Friday november 6, 2020

News highlights from www.EdgeProp.my dgeProp.my E dgeProp.my Property | buys delayed due to Yen Yeing Low Covid-19, says

The Edge Property Sdn Bhd (1091814-P) CGS-CIMB Level 3, Menara KLK, No. 1 Jalan PJU 7/6, Mutiara Damansara, 47810 Petaling Jaya, Selangor, Malaysia

EdgeProp.my

Managing Director/Editor-in-chief Au Foong Yee Local buyers have either delayed “They preferred the equity market after the movement control order Editorial Assistant Editor Tan Ai Leng or cancelled their plans to acquire as an investment option, signalling (MCO) period ends. Deputy Chief Copy Editor property following the Covid-19 wealth spillover effect from retail Meanwhile, 32.7% of those James Chong Senior Writer outbreak, according to a survey by market rally to property could be respondents are postponing their Rachel Chew Writers CGS-CIMB Research. limited,” said Ngo. purchases to 2021, and 31.8% have Natalie Khoo, Chin Wai Lun, In a sector note released on Nov Prior to the Covid-19 outbreak, changed their mind about buying a Chelsey Poh Senior Designer Jun Kit 4, 2020 CGS-CIMB analyst Ngo Siew the research house found that house.

For New Launches/Events/ Teng said the respondents did not 44% of respondents had plans The survey gathered that most Press Releases/News Tips to purchase a property this year, of the respondents view current email: [email protected] believe that now is a good time to Tel: (03) 7721 8211 Fax: (03) 7721 8280 acquire a residential property, and however, only 35.5% of the property prices as unaffordable

Advertising & Marketing viewed current property prices as respondents stayed on with property and have a purchasing budget of Associate Account Director, unaffordable. purchase plans and wanted to do so RM250,000 to RM499,999. Advertising & Marketing Heidee Ahmad (019) 388 1880 Senior Account Managers Ian Leong (012) 359 1668 Cecilia Too (012) 319 7666 BNM maintains Budget 2021 Marketing Support & Ad Traffic Madeline Tan (03) 7721 8218 OPR at 1.75% expected to revive email: [email protected] Bank Negara Malaysia (BNM) has de- national tourism Business Development cided to maintain the Overnight Policy The 2021 Budget, which will be tabled Manager Nimalen Parimalam (014) 324 3193 Rate (OPR) at 1.75% on Nov 3, 2020, today, is expected to help revive the as the country’s economic activity is tourism, arts and culture sector, be- AGENCY SALES Sales Manager projected to improve further. sides providing an impetus for nation- Stannly Tan (012) 538 1687 The central bank expects the na- al economic development planning.

Product Development tion’s underlying inflation to remain In a statement on Nov 4, 2020,

& Customer Advisory subdued as the world economy con- Tourism, Arts and Culture Minister H isham’s T witter b y Dr N oor Photo Associates tends with the resurgence in Covid-19 Datuk Seri Nancy Shukri said the Omar Nawawi (012) 537 1687 Nazrin Hakimin (017) 368 6061 cases. Budget is also expected to provide an In its statement, BNM said the opportunity for the Ministry to assist For enquiries and listings email: [email protected] global economy continues to recover, industry players under it to remain Tel: (03) 7733 9000 led by improvements in manufactur- strong, thus supporting the country’s

EdgeProp.my e-Publication ing and export activity, although the economic recovery in the future. is published by The Edge Property resurgence in Covid-19 cases suggests “This is a huge economic chain Sdn Bhd. Download it for free at that the global economic recovery will across various economic segments www.EdgeProp.my likely remain uneven in the near term. involving aspects of accommodation, land, sea and air transport, food and The Edge Malaysia beverage, travel agencies, cultural art heritage assets as well as event Sungai Buloh Hospital Covid-19 Publisher and Group CEO We’re on management,” she said. Ho Kay Tat team gets Global Health Awards

Editorial Telegram! recognition Editor-in-chief Azam Aris MM2H programme Corporate The Covid-19 team at Sungai Buloh Hospital, Selangor has been Chief Operating Officer not cancelled recognised at the Global Health Awards (GLA) 2020 recently for Lim Shiew Yuin The government has not cancelled its unwavering efforts in fighting the pandemic. Advertising & Marketing the Malaysia My Second Home Health director-general Tan Sri Dr Noor Hisham Abdullah Chief Commercial Officer (MM2H) programme, instead it is Sharon Teh (012) 313 9056 congratulated head of Sungai Buloh Hospital Infectious Disease General Manager temporarily frozen, the Dewan Rak- Fong Lai Kuan (012) 386 2831 yat was told on Nov 2, 2020. Department Dr Suresh Kumar (pictured) and Anaesthesia and Senior Sales Manager Tourism, Arts and Culture Min- Intensive Care Department head Dr Shaiful Azman Zakaria as Gregory Thu (012) 376 0614 well as the whole team for the recognition. Head of Marketing ister Datuk Seri Nancy Shukri said Support & Ad Traffic Click the temporary suspension was to “Heartiest congratulations to Dr Suresh Kumar and Dr Lorraine Chan (03) 7721 8001 here allow the ministry to make detailed Shaiful Azman and the whole of Covid-19 team at Sungai Buloh to join the specifications and improvements to Hospital for the recognition at the Global Health Awards 2020. the programme – comprising safety, Very well-deserved indeed!. “EdgeProp property, wellbeing and economic “The nation thanks you and your team for the unwavering Malaysia” news impact. dedication, sacrifice and excellence in our efforts to fight -Cov “Actually we have not finalised id-19,” he said in his social media accounts on Oct 30, 2020. channel on the cancellation of the programme, Telegram to receive we are reviewing and devising cer- daily alerts on tain conditions. That is the reason we returned the applications, to en- property news! able them (applicants) to meet the How do I get past issues of this weekly e-Publication? new conditions.” Go to www.EdgeProp.my to download for free! EP 5 Friday november 6, 2020

News highlightsNews from www.highlightsEdgeProp.my from www.EdgeProp.my

UK announces a month-long lockdown K l ein Vision starting Nov 5 ge T witter ambri d T he Du k e an d Duchess of C

The United Kingdom prime will remain open. minister Boris Johnson People are being told to has announced a second stay home unless they have national lockdown for specific reasons to leave. Another flying car takes England to curb the spread Meanwhile, Britain’s of the Covid-19, after the UK Prince William was tested breached over one million positive for Covid-19 in April maiden flight positive cases, according to a this year, around the same BBC report on Nov 1, 2020. time as his father Prince The four weeks’ shutdown Charles, according to a BBC The final prototype of the flying car – AirCar – has completed its first flight on will see restaurants, gyms, report, citing palace sources. Oct 29, 2020 at Piestany Airport, Slovakia. pubs and non-essential The Duke of Cambridge According to Auto Evolution’s report, the maiden flight included two takeoffs businesses closed until Dec however, chose to keep 2, 2020, but takeaways from his diagnosis from the and two landings, all four successful. restaurants are allowed. press to avoid alarming The Slovakian company, Klein Vision Ltd, unveiled the flying car to the public Schools, colleges and the nation, saying: “There last year at China International Import Expo. The AirCar has wings on both sides. universities, as well as were important things construction sites and going on and I didn’t It can change from vehicle mode to flying mode in under three minutes. manufacturing workplaces want to worry anyone”.

Number of daily an k ini Covid-19: Number of positive cases daily cases continues Flash floods hit 1,009 Seremban, one fluctuating man missing Eleven areas in Seremban, Negeri The number of Covid-19 positive cases went down 659 ong an d N egeri S embi l Sembilan were hit by flash below the alarming 1,000 mark for three consecutive Oct 31 Nov 5 floods, affecting 450 residents days, from Oct 31, 2020, before jumping back to four- whose houses were inundated by digit on Nov 3, 2020. floodwaters following heavy rain As at Nov 5, the number of positive cases in on the late night of Nov 3, 2020. Malaysia totalled 36,434 cases, with 10,503 active HOTLINES The areas affected were cases and 277 deaths. Kampung Datuk Mansor, On Nov 4, six new clusters were detected in Sabah, k s of S unn y W aceboo Taman Happy and Taman Selangor, Negeri Sembilan and the Federal Territory Mok Sum, Kampung Bukit of Putrajaya, while infections in Selangor reached a Chedang, Kampung Baru Block new high of 231 cases. C Ampangan, Kampung Batu 3, After constantly recording new cases, the For COVID-19 screening from F Photo Taman Angsa Mas, Kampung Seremban district in Negeri Sembilan has been or tests, contact the Health Siliau, Kampung Kuala Sawah, placed under the conditional movement control order Ministry’s Crisis Preparedness Kampung Sega Hilir, Kampung (CMCO) starting from Nov 4 until Nov 18. and Response Centre (CPRC) Pasir and Kampung Lingsum. Meanwhile, health director-general Tan Sri Dr The floodwater subsided Noor Hisham Abdullah revealed that as at Nov 2, Tel: 03-8881 0200, and the situation was under seven Covid-19 cases had been recorded involving 03-8881 0600 control the next day. individuals that wanted to be present during the and 03-8881 0700 Seremban Civil Defence Force ongoing Dewan Rakyat proceedings. from 8.30am to 5pm daily (APM) operation officer Lt (PA) In light of this, the Dewan Rakyat on Nov 5 decided Or Email: [email protected] Mohd Najib Abdul Karim said only to shorten the daily sitting time to 10am to 2pm, and 87 flood victims from 18 families limiting the number of Members of Parliament in the For more information, go to from Kampung Sega Hilir and hall to 80 at any one time. CPRC Telegram channel at Kampung Pasir were evacuated to Beginning Nov 6, only 80 out of 222 MPs will be https://t.me/cprckkm a temporary relief centre (PPS) at allowed to enter the Dewan Rakyat for sittings. This For queries on the Restricted Sekolah Kebangsaan Sega Hilir. includes the tabling of Budget 2021 today. Meanwhile, Movement Control Order, the adjustment in sitting time will take effect from call 03-8888 2010. next Mon (Nov 9) to Dec 15, 2020. How do I get past issues of this weekly e-Publication? Go to www.EdgeProp.my to download for free! EP 6 FRIDAY NOVEMBER 6, 2020

Season 1.2 Live CEO Talks Datuk with Joseph Lau With Malaysian house prices escalating from 2010, it was no surprise that developers — Chief Executive Offcer of ParkCity Group existing and new — begun building with gusto.

Te result: A spike in overhang properties caused by a mismatch of product, pricing and location. Tis was especially evident for high rise units priced RM500K and above.

As at 1H 2020, Malaysia logged 55,415 completed but unsold units (including soho and serviced apartments) worth a total of just under RM40 billion. TRUE r%FWFMPQFSTBSFOPXDSZJOHGPS IFMQUPDMFBSTUPDL r%FWFMPQFSTBSFEJWFSTJGZJOH BUMFBTUUXPPGUIFNBSFHPJOHJOUP UIFNBOVGBDUVSJOHPGHMPWFT ALSO TRUE r"SFDFOUIJHISJTFDPOEPMBVODIJO ,VBMB-VNQVSTBXNPSFUIBOPG UIFVOJUTTPMEPWFSKVTUBXFFLFOE rǔFDIFBQFTUPGUIFVOJUT TJ[FEGSPN TRGUUP TRGU DPTU3., POXBSET

Fake news? Te success a fuke? What is the magic?

Catch Datuk Lau PM for in an exclusive REMINDERS @ live interview with Facebook.com/ Au Foong Yee on myedgeprop EdgeProp Malaysia’s Facebook Page Au Foong Yee If you have BURNING Editor-in-Chief & — Monday, 16 Managing Director, QUESTIONS for November @ 8.30pm EdgeProp Malaysia Datuk Lau, click here. Powered by hbmk EP 7 Friday november 6, 2020 cover story U E M S u nri s e Bhd

Publika Shopping Gallery located in Solaris Dutamas, Kuala Lumpur.

shopping malls have reported Covid-19 positive cases since end- September. Though the rising number of Covid-19 cases is no fault of the malls, the negative news flow still impacts the mall operators regardless their efforts Shopping in enhancing mall hygiene and safety. This has made the recovery path of mall retailers even tougher, just when they actually saw light at the end of the tunnel during the recovery movement control order (RMCO) in June, when crowds started coming back to shopping malls. malls Commenting on the current situation, Malay- sia Shopping Malls Association (PPK) president Tan Sri Teo Chiang Kok tells EdgeProp.my that the negative impact of the third wave of Covid-19 fight on to stay is worse than the MCO which started on March 18 and ended on May 12, when the country announced its first lockdown. “We feel that the negative impact of the current afloat in CMCO CMCO is actually worse now than in March 2020, because the mall operators have never recovered to pre-MCO levels, so the drop in shopping mall footfalls and sales turnover is more impactful and Low Yen Yeing | EdgeProp.my painful. By RACHEL CHEW “Currently, footfall has also dropped to between “We feel that 20% and 30% of pre-MCO levels nationwide and n a Saturday afternoon two 10% to 15% in CMCO areas,” says Teo. weeks ago, engineer Shai the negative Teo is also the director of Bandar Utama Devel- Gia Wei visited his favour- opment Sdn Bhd – the operator of 1 Utama Shop- ite shopping mall in Petal- impact of the ping Mall. The mall has been badly affected by the ing Jaya as usual to do the current CMCO is third outbreak of Covid-19 when it was forced to weekly grocery shopping shut down for a week in mid-October for disinfec- with his wife, and found actually worse tion works throughout the building. the trip much easier as not now than in Declining to share the situation of 1 Utama, Teo many visitors were there. He could even get a park- focuses on the overall loss of revenue for shopping ing spot right in front of the supermarket – some- March 2020.” malls in the Klang Valley. He shares that malls are Othing rare during normal weekends. suffering largely from rental and sales turnover “There were fewer people in the supermarket. — Teo rental losses, which have dropped between 30% I can say the number of visitors were halved com- and 50% compared to 2019. pared to during the RMCO period. The overall “The drop in rental revenue would be largely journey was pleasant as it didn’t take us very long due to rental rebates and [depreciated] sales turn- to finish our shopping,” says Shai, adding that they over rentals; as well as more vacancies, because went home straight after the grocery shopping and retail businesses which were already operating at did not spend more time in the mall like what they marginal levels have decided to close due to cash had usually done. flow constraints, coupled with low footfall and This has been the real situation of most shop- sales,” he shares. ping malls since the conditional movement con- Besides, many malls are also struggling with trol order (CMCO) was implemented in the Klang their cash flow as operating costs have increased Valley from Oct 14, 2020 and extended to another between 10% and 20% due to the need to comply two weeks until Nov 9. with SOPs (standard operating procedures) such Indeed, CMCO has restricted people’s move- as additional manpower, hygiene and cleaning ment, causing fewer people to visit the malls, but materials, investment in temperature check equip- the main deterrent now is actually people’s qualms ment and so on. of malls’ safety, especially since the majority of the CONTINUES NEXT PAGE → EP 8 Friday november 6, 2020 cover story

← from previous PAGE

Painful but needful Despite declining business, PPK is in support of CMCO Rebuild economy to curb the spread of Covid-19 for a brighter future. “It is imperative to balance between saving lives and saving livelihoods… We support the government’s efforts to control Covid-19. It has effectively kept shoppers at to revive retail home and away from shopping malls but the shopping mall industry has not effectively benefited from any government incentives since the start of MCO in March 2020, apart from the electricity rebates which has now industry ceased in September,” says Teo. He hopes for more aid from the government to help Low Yen Yeing | EdgeProp.my the industry survive through this crisis, such as extension hile the outlook of shopping malls in the of the electricity rebates and temporary suspension of near term remains bleak due to the third “Online shopping is statutory contribution. wave of Covid-19 and intense competi- “It would help tremendously if these electricity re- tion of online shopping, Henry Butcher not the only future bates could be extended at least till the end of 2020, and WRetail managing director Tan Hai Hsin is optimistic for retailing. There if the government could temporarily suspend statutory that shopping malls are still relevant in the long run. are still many contributions until the crisis blows over. He believes that the shopping traffic will return grad- “The current conditions for rental rebates being only ually after the end of the second CMCO, when Malay- problems with applicable to SME retailers and that the rebate must be sians get used to the current SOPs as the new normal. online shopping.” more than 30% should be removed as all retailers irre- “No doubt online shopping has played a very im- — Tan spective of size are hurting badly and landlords should portant role in distributing goods and services to Ma- be allowed to provide rental rebate assistance tailored to laysian consumers during this Covid-19 pandemic. the tenants’ needs. To ameliorate the burden of the land- However, it is not replacing the role of shopping malls. lord, the current tax relief applicable for rental rebates This is evident when the first CMCO started (on May 4). should be changed to tax rebates instead,” he opines. Malaysian shoppers slowly returned to their favourite Moving forward, he foresees malls can only begin to shopping malls. The when the RMCO was implement- recover after the MCOs are over and will probably face ed, popular shopping malls became very crowded on reduce the number of infections in the Klang Valley, a slow pace of recovery to pre-MCO levels only by end weekends,” he tells EdgeProp.my. hence the extension of CMCO is necessary although it 2021, barring any other unforeseen incidents. He points out that when shopping malls reopened will bring significant impact to the mall industry. and restaurants were allowed for dine-in a few months “Until such time there is a reliable vaccine – strict ago, there was a significant drop in online shopping control on cross border travel, strict implementation compared to the period of MCO. This was because of social distancing and sanitising SOPs seem to be The future trends most Malaysians were back to shopping malls, albeit more practical and sustainable rather than continued in smaller numbers due to social distancing measures. and prolonged periods of lockdown which have a crip- of Malaysia “Online shopping is not the only future for retailing. pling effect on the economy and businesses as well as There are still many problems with online shopping. livelihoods of people,” he says. shopping mall During this Covid-19 pandemic, many Malaysian con- To revive the retail industry in the future, Tan posits sumers reported bad experiences in online shopping. that the Malaysian government needs to focus on re- These include wrong products or wrong sizes, trouble- building the economy that will benefit all walks of life. some payment and goods-returning procedures, long “When the domestic economy is very active, compa- delays in delivery, scam cases and poor customer ser- nies will do well. When a company makes profits, they vices,” Tan highlights. will be able to pay their employees. Employees with good take-home pays will be able to spend on retail goods and services,” Tan elaborates. Covid-19 is not the sole reason Savills’ Menon believes it will take at least 12 to 18 Tan also believes the second outbreak of Covid-19 is not months for retailers to recover from the losses in terms the only reason for the sharp fall of daily mall visitors. of revenue and footfall. However, the recovery is de- “The restriction on travelling between districts within pendent on the availability and successful distribution the Klang Valley has affected regional shopping malls of an effective vaccine. such as Mid Valley Megamall, Pavilion KL, IOI City Mall, “What is also quite obvious is that the old normal 1 Utama and Sunway Pyramid. These shopping malls has been and will be replaced by a new normal. There attract shoppers from all parts of the Klang Valley due has been significant change in the dynamics of retail to their wide offerings. In addition, tourists from other and buying behaviour and this will continue to evolve states are not able to visit these malls during these four at a much faster pace as the average shopper adapts weeks,” Tan comments. and adjusts,” Menon notes. Concurring with Tan, Savills Malaysia head of retail 1. Shopping malls offer alternative shopping services Murli Menon highlights that the current CMCO methods such as drive-through services. with strict restrictions on number of staff allowed at Right sizing shopping mall workplace and interstate travel have further dampened Menon also believes shopping malls and brick-and- 2. Role of grocery stores redefined as people the shopping malls industry, especially for those malls mortar retail shopping channels are here to stay and will are “forced” to visit supermarkets in the that had been highly dependent on tourists. continue to do so post-pandemic even though the pan- mall regularly during MCO. Nonetheless, Menon agrees that the priority is to demic has accelerated the penetration of e-commerce. “Humans are still social beings and will continue to 3. Shopping malls are more open to take in

Y S I A look forward to and enjoy the physical and social expe- pop-up stores or short-term leases to ease rience of shopping. What has changed and will contin- the occupancy and rental pressure. “Strict ue to change is the level of expectation of service and convenience as well as other experiential factors from 4. Logistic operators foyer into malls as implementation the same set of shoppers,” he shares. the demand is expected to increase and I LL E S MALA SAV of SOPs seem Moving forward, he points out that the right-sizing accessibility becomes essential to the to be more shopping malls is critical in the future. business. “Globally retailers and brands have started using practical than retail data analytics as a tool to map out expansion 5. Discount stores and fixed-price stores continued plans and select a potential location. As a region, we emerge because it attracts all income lockdown which are still way behind. groups and all racial groups. has a crippling “Moving forward, it is important to have proper fact and data-based research to understand the catchment 6. Retail operators are more willing to effect on the data better, as well as knowing the available supply consider a revenue sharing model with economy and before deciding on the size of the new mall to build. tenants, which has been practised more businesses.” Right-sizing malls are critical to the development of the industry,” Menon concludes. by tier-1 shopping malls. — Menon

Based on research by Henry Butcher Retail EP 9 Friday november 6, 2020 cover story EdgeProp.my | Low Y en eing Low

Sunway Velocity Mall on a weekday during CMCO 2.0. Embracing challenges

he third wave of Covid-19 in Malaysia gapore) will be closing its remaining outlets at in mid-October, it commented that the retail has shaken shoppers’ confidence and The Heeren and Raffles City shopping centre, space sector has been significantly impacted also become the final straw that has Singapore media reported, citing a statement with consumers influenced by MCO or risks broken the camel’s back for some re- from the retailer. from the Covid-19 outbreak. tailers, in turn hurting the mall opera- In the same week, the Malaysian Association “Amid pre-existing oversupply conditions and tors’ rental revenue and future expansion plans. of Film Exhibitors (MAFE) collectively decided changes to consumption behaviour since the TOne such casualty is, sadly, Robinson Co to temporarily suspend operations of all cinemas pandemic, rental rates in the retail commercial (Malaya) Sdn Bhd, which opened its first store in Malaysia from November 2020 until further property market are likely to remain depressed in Malaysia back in 1928 in Kuala Lumpur. It notice as the industry had endured deep reve- in the period ahead,” the report said. has announced the shuttering of both its outlets nue losses due to a drop in admissions of up to Despite the negative news, mall operators in The Gardens Mall and The Shoppes at Four 90% year-on-year. have remained calm and seen the current slow Seasons Place on Oct 30, 2020. In the Financial Stability Review – First Half time as an opportunity for them to restrategise Similarly in Singapore, Robinson & Co (Sin- 2020 report released by Bank Negara Malaysia for future needs.

“The basis Shopping mall outlook remains of business will be one healthy in a different business model that requires dexterity, HC Chan, CEO of Sunway Malls & Theme Parks flexibility, maneuvera- he CMCO 2.0 has certainly more time as they are generally the ogy form the core backbone. bility and pushed back recovery. We most impacted. Currently, Sunway Malls are work- adaptability.” were worst hit was when The good news is Sunway Malls is ing on a major digitisation initiative to “Tthe work-from-home took effect, seeing 98% shops open (except the few be launched early next year to provide — Chan whereby traffic and sales in Sunway’s categories not allowed to operate) un- a full online-to-offline (O2O) experi- malls plunged to the lowest by 80% der CMCO 2.0. ence. We still believe offline will con- to 90%. Overall, the long-term outlook of tinue to play a significant part both in There has been some incremen- the industry will remain healthy, resil- terms of experience delivery and in- tal recovery of 25% to 35% normality ient and robust albeit in a very differ- come generation. during the last week of October, but ent business model. Profoundly, this will alter the mall still relatively low in relation to 80% One important aspect we foresee is business model moving forward. What normality that was observed in Sept that non-commoditised products and we will be seeing is the increasing 2020 compared to the same period in services will become a staple of physi- prominence of co-sharing, be it profit, 2019. cal mall attraction. Things that can be risk or resources between mall opera-

For the short term in Q42020, we commoditised will move online as a tors and retailers. a rk s hope to see a V-shape recovery with natural progression. This is where lei- The new maxim is one of shared the year-end festive season; similar sure, entertainment and engagement prosperity and shared burden, where to what we witnessed in CMCO 1.0, retail come in, whereby the experien- rental will largely be on percentage of subject to the R-naught coming close tial factor (i.e. five senses) is not easily sales into the future. Hence, the basis to zero. However, travel-related, leisure replicable online. And of course, it will of business will be one that requires y M alls & The m e P and entertainment sectors including also be complemented by smart retail dexterity, flexibility, maneuverability a cinemas and theme parks may take whereby AI, digitalisation and technol- and adaptability.” S u nw EP 10 Friday november 6, 2020 cover story

An opportunity to U E M S u nri s e Bhd review tenancy mix Sara Fang Horton, UEM Sunrise Bhd’s managing head of retail strategy

here is a pronounced drop in rezoning efforts, as well as executing the bazaars that we are known for, which footfall and our tenants’ sales enhancement works which have been feature artisanal, organic and local when the CMCO in the Klang on the cards for quite some time. We are products – our own #kitajagakita ef- “TValley was announced on Oct 14. Based also pushing ahead with digitalisation forts in helping our homegrown artists on carpark transactions for Publika, we plans for the mall with the rolling-out of and producers. are down by approximately 25% for the ‘hUb mall’ (a Publika app-based loyalty I believe we are not the only ones first 10 months of 2020 versus the same program) and upgrading the software facing tougher days ahead with the un- period in the previous year. management systems and the cashless abated rise in the number of Covid-19 Whilst the October sales numbers parking system. cases and the unpredictability of the are slowly trickling in from our ten- The Covid-19 pandemic and the pre- current operating environment. ants, we can already see a 50% decline vious MCO have shown that we need to But for Publika, it is up to us to take in year-on-year sales for some of the pivot our placemaking strategies to con- this challenge head-on in retraining our smaller F&B tenants for the first nine tinue building top-of-mind awareness staff to be more resilient and creative months of 2020 versus the same period in the community and among our loyal in handling a tough market, which in- in 2019. The impact is even more signifi- customers who appreciate Publika’s cludes shortening our turnaround time cant for fashion tenants, reporting close unique experiential and creative retail to be agile in executing plans in a timely to a 60% drop. concept. basis, and to be quick on our feet in re- At the same time, we have to cancel Our recovery plans include place- thinking new strategies. our placemaking activities such as ba- making activities that connect our We are hopeful that when the sit- “This lull provides us an opportune zaars and festival celebrations that have audiences to the mall virtually such as uation goes back to normal and the time to go back to the drawing been planned since the beginning of the Facebook live stream of our popu- majority of shoppers come back to the board in refining our tenancy mix this year. lar singer-songwriter showcase, which malls, they would be delighted with the and rezoning efforts, as well as However, this lull provides us an op- also gives a much-needed platform new enhanced look of Publika, and the portune time to go back to the drawing to our local artists. We can also look many exciting plans and activities that executing the enhancement works.” board in refining our tenancy mix and forward to more unique and niche we have lined up for them!” — Horton

pictures by IOI Properties Group Bhd

IOI City Mall. IOI have managed to keep their malls Covid-free thus far. Always be ready to manage different scenarios Chris Chong, IOI Properties Group Bhd’s Mall Operations senior general manager

ll roadshows, activities and events malls as Covid-free thus far, with coop- foresee that business will recover over were stopped during the first eration from our tenants, strict adher- time with the government and fellow MCO and subsequently CMCO ence to SOPs set by authorities, good Malaysians working united towards “Afrom March 18 until June 14, 2020. We have enforcement by our team as well as high economic recovery. We have been resumed a few roadshows and selected standards of cleaning and disinfecting working closely with all our business as- activities with social distancing in place practices. sociates and tenants as partners instead from June 15 until Oct 13, 2020. However, The pandemic has caused many sec- of the conventional landlord-tenant re- all roadshows and activities were halted tors to shut down or be placed under lationship. again from Oct 14, 2020, with the impo- quarantine for the safety of its work- For our shoppers, we are bridging sition of CMCO 2.0. force. We are also facing the same chal- gaps with closer communication, taking In view of the current pandemic situ- lenges as we emphasise the importance time to find out their needs and their ation, we have provided relief assistance of staff health and safety. However, all of priorities by obtaining their feedback with more than RM40 million rental re- our frontliners remain steadfast in their through social media communication bates since the first imposition of MCO duties at our malls, while the rest of and in person. We remain accessible on March 18, 2020. Together we will the support team members work from to our business partners and custom- overcome this challenging time. home. ers with improved response time to We continue to support our tenants We remain resilient and are pre- show our sincerity and concern towards with rental rebates, interest-free pack- pared to manage our workforce under them, keeping them in our priority list ages and have stepped up our support different scenarios while maintaining throughout these challenging months. “We continue to support our to them via advertisements on social efficiency and high service levels to our The past eight months have been media, physical advertisements, ongo- shoppers, tenants and business associ- challenging and the situation may re- tenants with rental rebates, ing online activation as well as mall- ates as the mall remains open through- main so for a while longer. Neverthe- interest-free packages and have wide promotions for tenants to partici- out this difficult time. less, we will remain resilient, stay in- stepped up our support to them pate on a complimentary basis. We also We remain optimistic and hopeful novative and generate new ideas as we offer free parking and gifts with pur- that the overall market sentiment will manage the implications of Covid-19 in via advertisements on social chase promotions to attract shoppers. soon turn around for the better, gradually. the best possible manner for the inter- media.” — Chong We have managed to maintain our For the shopping mall industry, we est of our tenants and our customers.” EP 11 Friday november 6, 2020 feature

pictures by Low Yen Yeing | EdgeProp.my

Sunway Velocity in Cheras. People are more dubious about visiting malls due to health Still winter concerns. for Klang Valley mall retailers

By Chelsey Poh

all retailers had finally heaved a sigh of relief when the number of Covid-19 cases stayed low as Malaysia entered the recovery movement control order (RMCO) in June. Crowds started going back to shopping malls, Mand retailers were hopeful they could recoup the losses suffered during the movement control order (MCO) period. Are Klang Valley However, just when markets were in a rosy mall retailers on mood, the escalating number of Covid-19 positive cases starting in September put everything on their last legs? Sunway Velocity halt again with the implementation of a 14-day Click and view conditional movement control order (CMCO) in Klang Valley, which has been extended for the video. Nov 2, 12pm another 14-days until Nov 9, 2020. The situation got worse for the retailers when almost everyday there were news of malls in the “Business is lacklustre… the mall is quite Klang Valley reporting Covid-19 positive cases, empty now. Most of the time there are more one after another. Naturally, people became Koh: It is staff than customers,” she tells EdgeProp.my. more dubious about visiting malls due to health harder Koh reported to work at the retail kiosk selling and safety concerns. to hire a table-top plants just a few days before CMCO Without further incentives or aid, many mall promoter was implemented. Despite worrying about her retailers are now facing a harder time than ever now. I can own safety, she still comes to work. before. tell that “The company is open for hiring, but it is Koh Pui Hua, who works as a promoter at many are harder to get someone now as many are afraid A&D Organic Plant kiosk at Sunway Velocity, afraid of about working in malls,” she says. Cheras, observes that the number of visitors coming to Although from time to time, there will be a has dropped significantly since CMCO started. the mall. big crowd coming to the kiosk, such occasions are very rare now. “Most of the time the mall remains empty, like now,” she laments.

Shrinking purchasing power At Wangsa Walk Mall, a few shoppers come in for meals and groceries at the ground floor on a Monday afternoon. However, the IT Zone at the first floor seems pretty quiet. Melissa Tay, co-owner and operating manager of Hola Mobile Centre Sdn Bhd, is struggling to sustain her mobile phone kiosk business inside Fewer visitors were seen at Wangsa Walk the IT Zone. Mall’s IT Zone and the parking area also CONTINUES NEXT PAGE → looked relatively empty on Nov 2, 1.30pm.

Wangsa Walk Nov 2, 1.30pm EP 12 Friday november 6, 2020 feature

pictures by Low Yen Yeing and tan ai leng | EdgeProp.my

← from previous PAGE “The number of walk-in customers has dropped by about 75% due to Covid-19, and our revenue has also declined by a similar amount. Since March, about 30% of the kiosks here have closed down, but most of them have reopened with new operators,” she points out. Tay and her partners run three mobile phone kiosks, and two phone and computer repair kiosks in the IT Zone. The kiosks have been in business for about eight years. When MCO hit, Tay’s company started a door- to-door phone collection and repairing service. It has also launched a few promotions to boost mobile phone sales. Both the initiatives have received good responses. “When the MCO started in mid-March, I felt lost and even thought of closing down the kiosks, but we somehow managed to open up new services and were able to generate revenues,” Tay shares. Central i-City She notes that in May and June, mobile device sales were good as Covid-19 cases dropped and Nov 1, 12.30pm people still had money in their pockets, with the help of loan moratoriums and financial assis- At Central i-City on Nov 1, 12.30pm. Visitors are mainly heading to grocery shops and restaurants. tance offered by the government. The sales were driven by pent-up demand and parents having to buy more devices as their kids needed to take on e-learning. However, when the loan moratorium ended in September, many saw their disposable income reduced. Then the implementation of CMCO has heightened the fear of job and income stability, causing people to refrain from spending on luxury items. “You can really tell that the times are bad, when you see customers starting to ask for second-hand mobile phones selling at RM300 and below. People are cautious with spending. Even though some premium products are selling with promotion, the majority of them will still wait and see,” Tay adds. During the periods of MCO and RMCO, the mall operator offered Tay rental rebates, which she appreciated very much. Nonetheless, she is not hopeful that similar aid would be given by the mall operator again, as all have their own wars to fight. Hola Mobile Centre had planned to open kiosks at other malls, but the plan has now been Foo: By having a presence in malls, it gives us postponed and the company is currently sur- exposure to reach out to younger customers and viving with the fund originally allocated for At Wangsa Walk Mall’s IT Zone, retailers see fewer visitors. customers outside Klang. expansion. During the bad times, the company has in- sisted on not retrenching any of its 15 staff, nor to her staff. “Our staff members are concerned cutting their pay. for the company’s financial health and have To her, the current crisis has drawn her closer even offered not to take salaries until the situation improves. “We have been nice to our staff. They know it and are willing to offer help during bad times. I’m really touched by their kind gesture, but of course we did not take on the offer,” she shares.

Business dropped 70% On the other hand, Central i-City, Shah Alam seems quite busy during lunch time. However, people are mainly heading to grocery shops and restaurants, while other shops did not see many customers walking in. Foo Cher Ming, owner of Chong Kok Kopi- tiam in Central i-City, has felt the pinch since CMCO started on Oct 14, 2020. “CMCO has really impacted our business. We can see the number of customers dropping by Chong Kok Kopitiam shop in Klang town and during the MCO pe- about 70%,” he says, adding that the business is has seen the number of riod, the old shop business was still doing well worse than the RMCO period, when he could customers dropping by with take-away orders. Although business in the still see business achieving 60% to 70% capacity about 70% since CMCO mall was badly hit by the pandemic, Foo still after the shop resumed operation post-MCO. started. sees good opportunities through the outlet in Despite this, he did not let go of any staff. “We the shopping mall. have earned some money over the years. Now it’s “By having a presence in malls, it gives us time for us to give back,” says the owner of the exposure to reach out to younger customers 75-year-old Hainan coffee shop in Klang, which and customers outside Klang… We want to let Tay: You can really tell that times are bad, when started its first outlet venture to the shopping people know that in shopping malls, there are you see customers starting to ask for RM300- mall last December. still restaurants selling good food at reasonable and-below second-hand phones. Chong Kok Kopitiam still maintains its old prices,” he says. EP 13 Friday november 6, 2020 foreign feature

Shops out, i er 77 a x av school in A former 70,000 sq ft Sears anchor store Mar cus at Grand Teton Mall in Idaho Falls, USA ade my ion a l Ac s I n ter at is being repurposed into a charter school

Al t u ra set to open in the fall of 2021. Part of the parking lot will also be converted into an outdoor play and recreation area for students.

Residential building Alderwood Mall in Lynnwood Seattle, USA is transforming part of its space into a 300-unit apartment complex. Meanwhile, Landmark Mall in Washington has transformed a defunct Macy store into a shelter for the homeless.

By Rachel Chew Shopping mall The once bustling shopping malls have become dead places, no thanks to the Covid-19 pandemic.

While many shopping centres continue to crumble at the hand of the retail apocalypse brought on by the pandemic, repurposes there are mall operators from different parts of the world trying to find a silver lining by repurposing the vacant spaces to generate income. trendNanami Kamimura Ramon FVelasquez Ansal Plaza Leasing out parking lots The Philippines’ biggest landlord and retailer, SM Prime Holdings is leasing out some of its parking lots to longer-term Fulfilment centres for e-commerce car storage for Commercial complex The Philippines’ shopping mall operator Ayala Land, which current income. Ansal Plaza in Delhi, India, has been operates 38 malls in the country, is studying the possibility converted into primarily a commercial of converting selected well-located shopping malls into complex, while Jewel Square, Kakade Centre e-commerce back-end facilities, warehouse and distribution Port and East Court in Pune have reinvented centres. themselves into office spaces.

Tenant drop-out an emerging risk for malls

THE EDGE By RACHEL CHEW 3.8% negative impact on FY21 net property income should be manageable in the me- KUALA LUMPUR: The permanent closure of dium term provided a replacement tenant the remaining two branches of departmental is found or space reconfiguration plans are store Robinson in Malaysia has highlight- immediately enacted. ed that the risk of tenant drop-out in retail “We do not foresee similar drop-out risks malls is higher for departmental stores, emerging from other non-anchor tenants as according to CGS-CIMB Research analyst tenancy renewals for FY21 are in the nego- Sharizan Rosely. tiation stage and are more likely to favour In his recent market report dated Nov tenant retention, although this may be at the 3, 2020, he noted that anecdotal events in expense of positive rental reversion,” he said. October point to the potential shutdown Meanwhile, Sharizan commented that the of certain departmental stores, which have temporary shutdown of cinemas suggested been negatively affected by falling footfall that the decline in footfall or tenant sales in and tenant sales. October during the conditional movement Sharizan added that the tenancy drop- control order (CMCO) period has a greater out for Robinson’s outlet in The Gardens impact on non-essential tenants. Mall will negatively impact IGB Real Estate “Cinemas roughly occupy 1% to 6% of Investment Trust (IGB REIT). However, he the total net lettable area of individual retail believed that the damage is manageable. malls. Robinson’s drop-out and cinema shut- While potential tenancy cut-off and settle- downs would temporarily dent earnings but ment terms remain unknown, the estimated we believe IGB REIT’s post-CMCO recovery Robinson Co (Malaya) Sdn Bhd has announced the shuttering of both its outlets in 3.4% negative impact on FY21 revenue and prospects are intact,” he added. The Gardens Mall and The Shoppes at Four Seasons Place on Oct 30, 2020. EP 14 Friday november 6, 2020 foreign news

Lendlease to manage redevelopment of Shaw Tower

The Sir Run Run Shaw Charitable Trust The new By Charlene Chin / Shaw Tower is EdgeProp Singapore expected to be completed by SINGAPORE: Lendlease has been appointed 2024 by the owner of Shaw Tower — The Sir Run Run Shaw Charitable Trust — to manage the redevelopment of the property, tapping the developer’s capabilities across development, project management, construction and asset management. Works on site are set to commence later this year, and the new Shaw Tower is expected to be completed by 2024. Standing at nearly 200m with extensive views of Marina Bay and the city, the integrated development is expected to provide 450,000 sq ft of Grade-A office space across 33 storeys and integrated ground floor retail and café offerings. The office tower will also house indoor community facilities and an outdoor amphitheatre. The new Shaw Tower has received Preliminary Planning Permission from URA. The development will be linked to its surrounding buildings such as Guoco Midtown, as well as South Beach via overhead bridges on the second level. It will be a five-minute walk to Bugis MRT Interchange Station from the office tower. There will also be end-of-trip cycling facilities. “As the original Shaw Tower had achieved in the 1970s, the new Shaw Tower will set leading international design standards whilst respect- ing the heritage and local context of this key city location,” says Raymond Chan, managing director of Shaw Group of Companies, Hong Kong.

What you MUST know and its impact on property and investments.

Tap or click to read EdgeProp.my detailed online reports. EP 15 Friday november 6, 2020 property chat

End of Private Lease Tenure — what happens then?

ISKANDAR INVESTMENT BERHAD

By datuk Chang Kim Loong “Private corporations are not charitable he Private Lease Scheme (PLS) bodies and they are not obliged to take was something unheard of in Malaysia 10 years ago. Be- into account social factors or possess any ing a relatively new concept, philanthropic motives in determining many do not comprehend the material differences between whether they want to redevelop the land PLS and leasehold land. It is very alarm- or extend the lease tenure.” Ting that some even equate PLS to leasehold land. It was reported in the media the PLS was first mooted by Iskandar Investment Bhd (IIB), the strategic developer of Iskandar Malaysia, Johor. The idea is that IIB, being the land owner of Medini, will grant leases over the Medini freehold land to various third parties. These third parties will then act as housing developers, selling both the properties and the leases to end-purchasers. At the end of the lease period, the land will revert to IIB as the transaction was merely a lease transaction and will not affect IIB’s freehold title ownership. One of the main justifications of PLS is that local ownership of land can be retained as it is being sold to foreign purchasers. It’s merely a long tenancy (sub-lease) with upfront payment instead of monthly rent. There are no proprietor rights on leases and sub-leases. It was also reported the lease tenure granted by IIB in Medini is 99 years with a possible extension of up to 30 years. Pro- ponents of PLS argue that it is better compared to state leasehold land because the former’s extension is based on the agreement between parties to the lease i.e. if there is a contractual obligation, then there is a The Medini township at Iskandar Puteri, Johor. The lease tenure granted by IIB in Medini is 99 years with a possible extension of up to 30 years. guaranteed extension; unllike leasehold land which carries a tenure of only 99 years for the purpose of public development. cash cow to the landowners who can use would realise that it is tilted towards the without any guarantee of extension. However, as a matter of public policy and it to regenerate profit at the end of each lessor with conditions and proviso attached We contend that this argument is an out of social obligation, state authorities leasing cycle. for early termination and/or summary oversimplification of the issues connected will usually approve applications for ex- Strictly speaking, private corporations determination of the lease or sub-lease to PLS and does not hold water. tension subject to payment of premium, are not charitable bodies and they are not contracts. which in certain circumstances, can be a obliged to take into account social factors Members of the public are also fore- nominal sum. or possess any philanthropic motives in de- warned to be careful with any oral promis- State leasehold land — A case study was the PJ Old Town Sec- termining whether they want to redevelop es from any parties to renew lease tenures social obligation tion 1 and 2 areas (formerly known as the the land or extend the lease tenure. Even if upon expiry which are not properly docu- Prior to 2017, the then National Land Code Effingham Estate built by the British). In the the landowners decide to extend the lease mented. The related case study would be 1965 (now revised edition – 2020 and known 1950s, the British authorities then granted tenure, they are entitled to impose renew- the Marble Jade Mansion in Brickfields on as Act 828) (NLC) does not contain any spe- a 60-year leasehold period to the owners. al premium at their absolute discretion. issue of “promised” lease extension, but cific provisions on the extension of tenure Towards its expiry, the land owners, now The premium payable is decided in the that is another story. of leasehold land. Such extensions were in their senior years, sought the Selangor principal sale and purchase agreement In addition, towards the end of the lease primarily done based on Sections 76(a), State Government’s intervention, which (SPA) between the developer and its pur- period, the value of the properties under 197 and 204B of the NLC, which respective- successfully extended their leases to 99 chasers. The rate of premium could be a PLS will slump because there is no certainly stipulate the alienation, the procedures years on social grounds and public interest certain percentage of the market value of ty the tenure will be extended beyond 30 for a proprietor to surrender his/her title factor, at a nominal premium of RM1,000 the parcel at the time of application for years, which makes the parcel or property to the state authority and the provision of with certain reasonable conditions. extension. It appears therefore that in ad- unattractive. certain powers to the state authority to ap- dition to profiting from the sale of the par- prove surrender and re-alienation. cel, the landowner and developer stands With effect from Jan 1, 2017, a new Sec- Private lease — to profit again at the stage of application A lesson from a case tion 90A of the NLC came into force to spe- profit-based for extensions. in Singapore cifically address the issue of extension of In PLS, the landowners are usually private This reinforces our point that PLS is a The plight of a group of house owners in leasehold land, including the procedures corporations. The main motivation is to lucrative business model for profiteering Singapore nearing the end of the lease and conditions for its application. Sec- develop their land and sell leases to gen- without any obligations as opposed to a tenure was highlighted in newspapers and tion 90A further provides that the approv- erate sales and maximise profits. The main lease by the state authority. After all, the social media three years ago. al for extension is at the discretion of the attraction of PLS for the landowners is that extension of a private lease tenure is a pri- This group of occupants who consist of state authority and is subject to payment at the end of the lease period, the right to vate contractual arrangement and public mainly retirees and senior citizens have of premium. occupation of the land will revert to the policy argument has no place in the nego- been occupying the leasehold land in The retention of this discretion is intend- themselves. When this happens, they will tiation process. Lorong 3 Geylang with a 60-year tenure ed to provide for situations where reversion be able to repossess the land and rede- If one cared to read through the terms which is due to expire at the end of 2020. of land ownership to the state is necessary velop it. In other words, the land will be a and conditions of a lease contract, one CONTINUES NEXT PAGE → EP 16 Friday november 6, 2020 property chat

HBA ← from previous PAGE ascertained damages for the late delivery They have been informed by the Singapore of vacant possession. Land Authority to move out with no ex- Judge Datuk Mohd Sofian Abd Razak, pectation of compensation. The occupiers who was the trial judge in the case, said are now at their wits’ end as to what their the Court found that their housing devel- future holds. oper had misrepresented to the plaintiffs In contrast to the policy of the Malaysian (107 buyers) that they were entering into a government, the prospect of lease renewal SPA to purchase the property and not the looks bleak there as it is the policy of the purchase of the lease. Singapore Government to return land to the It is disastrous to equate PLS to leasehold state after lease expiry for redevelopment. land. A lot of people are bound to miss the This is the first time a residential plot will “forest for the trees” by buying a property reach the end of its lease period in Singa- under PLS, thinking that it is a state lease pore. It was reported that many of them property. are struggling to seek alternative housing to settle down after 2020. Currently, the Singapore Land Authority has appointed This week’s “End officers to guide them through the process. of Private Lease In Malaysia, under the current PLS in Tenure – what Medini, the question that plagues us is, happens then?” is who is going to undertake the lease renewal processes after expiry? What will happen Part 2 of an article if the landowners and developers are no File picture of Chang (middle) and the lawyers representing The Meridin buyers. by HBA. Click longer prepared to undertake this task of here to read part renewal because it is not commercially vi- our children and generations after them. project known as The Meridin @ Medini one: “Ramifications able? Private landowners and developers The risk of being displaced is real for both in Johor Bahru for breaching the Hous- of leasing out freehold are not statutorily bound to perform duties local residents and foreign purchasers. Our ing Development (Control and Licensing) land under Private beyond what are contracted in the agree- land authorities should have reviewed PLS Regulations 1989 which caused them to Lease Scheme”. ment between them and their purchaser(s). with more care and consideration for the suffer losses. The judge granted a declara- In Singapore, it was the Singapore Land future consequences prior to approving tion, sought by the plaintiffs, that the SPA Authority who is managing this process. such schemes. was invalid and contravened the Housing Datuk Chang Kim Loong is What about Malaysia? Development (Control and Licensing) Act the Hon. Secretary-General This case serves as a timely reminder to 1966, the Housing Development (Control of the National House us that the same situation can potentially Victory to 107 condo and Licensing) Regulations 1989, the NLC Buyers Association (HBA). happen to us when a private lease tenure buyers against developer and Strata Titles Act 1985. HBA can be contacted at: expires. While this may only happen to The Kuala Lumpur High Court on Oct 7, 2020 He also granted an order that the defend- Email: [email protected] our next generation, the public ought to allowed a civil suit brought by 107 buyers ant shall pay the plaintiffs damages to be Website: www.hba.org.my be wary of the ramifications that can befall against the developer of a condominium assessed by the court as well as liquidated Tel: +6012 334 5676

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Editorial [email protected] | Advertising & Marketing [email protected] Contact US Negotiator & Customer Advisory Service [email protected] EP 17 Friday november 6, 2020 feature Hotels riding on WFH concept Rahim and Co International Malaysian Association of Hotels By Chin Wai Lun employees or at the very least, pay their salaries,” he says, adding that hotels began offering Yap: While he Covid-19 pandemic rages on. such services with hotel rooms as co-working the concept is Annie is busy replying emails and spaces during the recovery movement con- picking up, it making phone calls. After a while, trol order (RMCO) in June, but it did not gain will likely not she decides to unwind. She parts much traction. drive much the curtains and takes in the pic- “The recent offers that are utilising public revenue to the turesque view of the city skyline. spaces such as cafes and lobbies are slight- hotels. Feeling peckish, she rings up room service ly more attractive with added value such as Tand not long after, she is enjoying her piping free-flow coffee and tea as well as high-speed hot meal and as many cups of coffee or tea internet access. While the concept is picking as she wishes. up, it will likely not drive much revenue to the The scenario sums up the work-from-ho- hotels,” admits Yap. Siva: Work-from-hotel provides tel experience – an alternative to the typical On other unique ways hotels have adopted an alternative to consumers, work-from home option – offered by hotels to stay afloat, he says that apart from attractive especially those who need the A fresh concept struggling from plummeting occupancy rates. packages and cross selling, the hotels have ex- additional privacy and facilities. for consumers These work-from-hotel packages can start plored many other opportunities from enhanc- As for working professionals, the old adage of “if from as low as RM19, offered by hospitality ing in-room entertainment to offering virtual raj it ain’t broke, don’t fix it” still applies to some chain OYO Hotels & Homes. meeting spaces and even home-housekeeping when it comes to their present situation of work- For those who have higher budgets, they services with the promise of hotel-standard ing from home. Plus, it is easier on the wallet too. could consider five-star hotels like Shangri- hygiene and cleanliness. For some individuals though, they find this La, which even offers guests access to their For instance, Mandarin Oriental Kuala Lum- fresh concept worthy of their consideration. health club and spa at attractive prices, with pur is offering its five-star cleaning services to “I think work-from-hotel packages is creative, a one-person executive -room with daily rates the interested public who are staying within and its success will be dependent on the location from RM190 (8am – 8pm). 10km of Kuala Lumpur city centre for a fee. as well. “But then again, these are very focused into “It is also quite niche but if the hotels consider sustaining jobs for its employees and avoiding their target market and allow for some form of Insufficient to cover redundancies that may lead to more losing flexibility with their packages, it would be able losses, but... their jobs,” says Yap. to attract more customers,” Brian Lim, an exec- “Hotels are coming up with creative products In terms of effectiveness, Rahim and Co Raj: At home where I live with utive from a local oil and gas company, shares and services to sustain operations and such International’s CEO of real estate agency Siva a large number of people, with EdgeProp.my. work-from-hotel packages are one of those Shanker notes there would still be uncertain- working from a hotel provides Additionally, an editor at a local business where hotels are making use of their available ties. However, this concept (of working from a the much-needed privacy and magazine who only wants to be known as Raj, resources to generate additional revenues,” hotel) provides an alternative to consumers, of course, faster and more embraces the idea. Malaysian Association of Hotels CEO Yap Lip especially those who need the additional pri- stable Wi-Fi. “At home, I live with a large number of people, Seng tells EdgeProp.my. vacy and facilities. so working from a hotel provides the much-need- Yap concedes that these offers however, will “Hotels have been affected quite badly [by ed privacy and of course, faster and more sta- not be enough to cushion losses that hotels the pandemic]. By incorporating elements ble Wi-Fi. are suffering from at the moment. from co-working spaces, the hotels have clev- “And, at my ‘makeshift’ 5-star hotel-cum-of- “Solely for the purpose of survival, these erly gone one step further by opening up their fice, coffee and tea are always ready and avail- efforts are to ensure the job security of the rooms or spaces,” notes Siva. able!” he quips.

Royale Chulan Kuala Lumpur How about a RM49 net • Work from 7am to 10pm

Includes “workcation”? • One meal (lunch/dinner) r lumpu c hulan kuala r oyale • Free-flow coffee and tea FH is no longer limited to work- Accor’s brands (Novotel, Ibis, Mercure and • Complimentary Wi-Fi ing from home! Hotels around the more) offer remote working packages, the • Complimentary parking world are opening up their rooms article mentions. and public spaces for working Work-from-hotel packages offer a room Wprofessionals to help cushion the blow from or public space within allocated hours for the shortage of guests due to the Covid-19 day use only. Typically, guests enjoy compli- pandemic. mentary high-speed internet, coffee and tea, According to an article by global real es- plus parking as part of the package. Other tate consultancy firm JLL (UK) in the Neth- additional perks may include discounts on erlands, a wide range of hotel rooms are hotel stays, dining and other ancillary ser- available through one website, “For The vices provided by the hotel. Home Workers” featuring hotels from Holi- All these for a fraction of the price of a day Inn Express to Novotel and DoubleTree night’s stay. So if you are bored of working by Hilton. from home or want a change of scenery, em- In Amsterdam, rates range from €25 bark on your next “workcation” with these (RM121) to €85 per day or around €300 enticing packages offered by several hotels per month. in the Klang Valley. As for the UK, some 250 hotels across CONTINUES NEXT PAGE → EP 18 Friday november 6, 2020 feature

← from previous PAGE Sunway Pyramid Hotel Mandarin Includes RM150 net • Free Wi-Fi Oriental Kuala Work from • One packed lunch Lumpur 9am to 6pm delivered directly to your room From RM285 Work from 8am to 6pm

Includes • Complimentary high-speed Wi-Fi • Access to printing facilities and fitness centres • RM70 dining credit

Shangri-La Kuala Lumpur From RM190 Work for any 9 hours from 8am to 8pm

Includes • 20% off on F&B orders and meeting rooms • Access to Health Club & Spa (7am - 8pm) • Complimentary parking ou r tesy of the espe c tive hotels pi c tu r es New World Petaling Jaya Hotel From RM160 Work from 8am to 6pm

Includes • Chef’s Choice lunch set meal at lobby lounge (or served in room) • Unlimited high-speed internet • In-room coffee or tea • Complimentary parking • Complimentary access to the fitness centre • 20% off on F&B (not inclusive of alcoholic One World Hotel Petaling Jaya beverages) Includes From RM190 • Set lunch for the Work from 8am to 8pm RM220 superior Impiana room package Hotel KLCC (or work from hotel lounge from • Bento set lunch for 10am to 7pm at RM59 net) the lounge package RM28 net Work from weekdays 10am to 4pm OYO at lobby level Malaysia

Include • Welcome drink From RM19 • RM14 meal credit Sanitised stays at • Basic writing material various locations • Free-flow coffee and tea nationwide • Free parking (No other • Complimentary Wi-Fi information was • Free printing available) EP 19 Friday november 6, 2020

Friday august 30, 2019 Click/tap on spotlight each listing Commercial Residential to visit the Properties for sale and rent listing’s page

RM6,500/mth RM12,800 RM260,000 RM550,000 Q Sentral, KL Sentral, Setiawalk, Puchong, Selangor Oakleaf Park, Ulu Kelang, Selangor Templer Heights, Seremban, Kuala Lumpur Type: Shoplot Tenure: NA Type: Condominium Tenure: Freehold Negeri Sembilan Type: Office Tenure: Freehold Built-up: 2,075 sq ft Bathroom: 2 Built-up: 818 sq ft Bedroom: 3 Bathroom: 2 Type: Terraced house Tenure: Freehold Built-up: 1,152 sq ft Built-up: 3,150 sq ft Land size: 1,540 sq ft Bedroom: 6 Bathroom: 5

Henry Chin (E1833) Henry Heng (REN 32256) Ikhwan Arif (REN 35921) Irene Siew (PEA 2525) PROPERTY EXPRESS (E (3) 1205) REAPFIELD PROPERTIES (HQ) SDN BHD (E (1) 0452) MAXXAN REALTY SDN BHD (E (1) 1766) CBD PROPERTIES (SEREMBAN) SDN BHD (E (1) 1197/9) +6012 377 8306 +6012 800 4113 +6012 581 9566 +6019 225 7887

SOLD FOR

rm5.9 mil (RM1,026 psf) Bungalow house in Bukit Damansara, Kuala Lumpur

Concluded by: Swiss Tan (PEA 2710) RM389,000 of IQI Realty Sdn Bhd RM490,000 Bandar Saujana Putra, (+6013 228 8881) When: June 2020 Cyberia SmartHome, Cyberjaya, Jenjarom, Selangor Selangor Type: Terraced house Tenure: Leasehold Bukit Damansara is home points of the unit,” Tan Type: Condominium Tenure: Freehold Built-up: NA Land size: 1,400 sq ft Bedroom: Noteworthy to the National Science noted. Built-up: 2,500 sq ft Bedroom: 5 4 Bathroom: 3 Centre and the National According to EdgeProp Bathroom: 4 • Land size: 5,747 sq Palace. It is also the address Research, some 44 Ishak Ramli (REN 16950) ft; built-up: 6,500 Ivy Kang (REN 07684) sq ft of an upscale residential transactions of landed Transasia Property Consultancy Sdn Bhd area which is surrounded properties in Bukit CHESTER PROPERTIES SDN BHD (E (1) 1321/15) (VE (1) 0187) +6013 343 6193` • 7 bedrooms; 6 by various amenities and Damansara were recorded +6012 316 1514 bathrooms easily accessible via Jalan in 2019 with an average • Semi-furnished Semantan, Jalan Damansara transaction price of RM4.61 modern design and Jalan Tuanku Abdul million or RM833 psf based bungalow Halim. on land size. • Amenities: IQI Realty Sdn Bhd real As at Oct 2020, 15 Close to Desa Sri Hartamas estate agent Swiss Tan, who landed properties in Bukit commercial hub, co-broked this deal, said the Damansara changed hands offices, hospital, unit was taken by a couple this year at an average price international in their early 30s in the first of RM5.25 million or RM835 school, grocery viewing. “They absolutely psf based on land size. stores, shopping loved this unit, and it was At the same period, some malls, banks and approved by their feng shui 158 landed properties of RM1,300/mth F&B outlets master.” Bukit Damansara were listed RM634,000 • Accessible via “The seller let go of this on EdgeProp.my for sale. Taman Mount Austin, several highways Taman Setiawangsa, Kuala Lumpur unit to move to another The average asking price was Type: Terraced house Tenure: Freehold Johor Bahru, Johor such as SPRINT Terraced house Freehold property. The semi- RM6.77 million or RM981 Built-up: 2,700 sq ft Land size: 1,400 sq ft Type: Tenure: Highway and NA 1,400 sq ft furnished modern design psf. Meanwhile, 25 landed Bedroom: 5 Bathroom: 4 Built-up: Land size: Penchala Link; 4 3 bungalow has a calming properties were listed for Bedroom: Bathroom: Semantan MRT hill and forest view from rent with an average asking Ivy Low (REN 15879) station is just Jacinta Lee (REN 11916) 1.5km away the second floor, which is monthly rental of RM12,450 GATHER PROPERTIES SDN BHD (E (1) 1536/4) one of the biggest selling or RM1.50 psf. HUTTONS ONEWORLD SDN BHD (E (1) 1286) +6019 727 3149 +6012 296 1477

RM1,300/mth RM54,000/mth RM27,800/mth RM2,350,000 The Loft @ ZetaPark, Setapak, Jalan Subang 5, Subang Jaya, Jalan Sungai Besi, Sungai Besi, Jalan U5/95C, Subang Bestari, Kuala Lumpur Selangor Kuala Lumpur Selangor Type: Condominium Tenure: Leasehold Type: Warehouse Tenure: Freehold Type: Commercial land Tenure: NA Type: Bungalow Tenure: Leasehold Built-up: 600 sq ft Bedroom: 1 Bathroom: 1 Built-up: 27,000 sq ft Built-up: 330,000 sq ft Built-up: 4,354 sq ft Land size: 6,200 sq ft Bedroom: 6 Bathroom: 6

Jack (REN 12971) Jack Wong (REN 34442) James Lee (PEA2496) Janice Tan (REN 01426) Full Homes Realty Sdn Bhd (E (1) 1501) IQI REALTY SDN BHD (E (1) 1584) LEADERS REAL ESTATE (E (3) 1204) VIVAHOMES REALTY SDN BHD (E (1) 1670/9) +6019 302 2248 +6016 905 9066 +6010 773 0073 +6017 555 9588 EP 20 Friday november 6, 2020

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RM1,570,000 RM730,000 RM17,000/mth RM1,300/mth The Park Residences, Bangsar Twinz Residences, Puchong, Park Seven, KLCC, Kuala Lumpur Lanai Residences, Bukit Jalil, South, Kuala Lumpur Selangor Type: Condominium Tenure: Freehold Kuala Lumpur Type: Condominium Tenure: Leasehold Type: Condominium Tenure: Freehold Built-up: 3,602 sq ft Bedroom: 5 Type: Condominium Tenure: NA Built-up: 2,068 sq ft Bedroom: 4 Built-up: 1,226 sq ft Bedroom: 4 Bathroom: 2 Bathroom: 6 Built-up: 800 sq ft Bedroom: 3 Bathroom: 2 Bathroom: 3

Jason Hew (REN 41343) Jay Jamali (REN 37489) Jennifer Yap (REN 01757) Jenny Yong (REN 16094) ORIENTAL REAL ESTATE SDN BHD (E (1) 1503/13) NAS REALTY (E (3) 1954) REAPFIELD PROPERTIES (HQ) SDN BHD (E (1) 0452) PROPNEX REALTY SDN BHD (E (1) 1800) +6017 500 8020 +6017 226 5737 +6012 324 0238 +6016 208 3348

SOLD FOR

rm980,000 (RM633 psf) Condominium unit at Residensi Sefina, Mont’Kiara, Kuala Lumpur

Concluded by: Freeman Woo (REN 05026) RM2,000,000 of Kith and Kin Realty Sdn Bhd RM850,000 Vistana Heights, Kota Kinabalu, (+6012 656 7617) When: August 2020 Taman Wangsa Baiduri, Sabah Subang Jaya, Selangor Type: Semidee house Tenure: Leasehold Located in the affluent deal with his colleague, said Type: Terraced house Tenure: Leasehold Built-up: 3,286 sq ft Land size: 4,033 sq ft Noteworthy neighbourhood of it was a fantastic deal as Built-up: 2,000 sq ft Land size: 1,600 sq ft Bedroom: 4 Bathroom: 5 Mont’Kiara, Residensi most of the similarly-sized Bedroom: 4 Bathroom: 3 • Built-up: Sefina is a condominium units were going for around 1,548 sq ft Jenny Wong (REN 31278) project by UEM Sunrise. The RM1.2 million. Jessie Lee (REN 02177) IQI REALTY SDN BHD (E (1) 1584/9) • 3 bedrooms; low-density development “Also, brand new launches IQI REALTY SDN BHD (E (1) 1584) +6019 881 3803 3 bathrooms comprises 245 units in a in the surrounding area +6012 278 4889 • Unfurnished single 35-storey tower with were usually priced around • Low floor only eight units per floor, RM900 psf,” he enthused, • Facilities: 50m lap occupying 3.06 acres of adding that the previous pool, wading pool, freehold land. Built-up sizes owner was a foreigner who Jacuzzi, cabana, range from 1,333 sq ft to decided not to retain the unit. Star Deck, sandy 1,771 sq ft. Based on data from volleyball court Designed with cruise ships EdgeProp Research as at • Nearby amenities: and tropical beach themes, all mid-October 2020, one unit Mont’Kiara units or “cabins”, as dubbed by of Residensi Sefina was sold International UEM Sunrise, have spacious at RM1,170,000 or RM877 School, Publika 3-bedroom layouts with psf. In 2019, there were Shopping Gallery, Solaris Dutamas, private balconies. five transactions with an RM1,300/mth Solaris Mont’Kiara, “The buyer bought this average transacted price of RM550,000 unit for own-stay and was RM1,145,000 or RM782 psf. Jalan SS 2/2, SS2, Selangor 1 Mont’Kiara, Plaza Menara Polo, Desa Pandan, attracted by the spaciousness Meanwhile, there were Type: Terraced house Tenure: Freehold Damas Kuala Lumpur Built-up: 2,200 sq ft Land size: 1,725 sq ft • Accessible via and brand-new feel of the 36 listings with an average Type: Condominium Tenure: Leasehold Bedroom: 1 Bathroom: 1 North-South unit,” co-founder and team asking price of RM1,261,833 Built-up: 1,485 sq ft Bedroom: 3 Bathroom: 2 Expressway, leader of Kith and Kin Realty or RM877 psf. As for rental, Penchala Link and Sdn Bhd Freeman Woo told 140 units were up for rent Jimmy Lee (REN 10744) Kerinchi Link EdgeProp.my. with an average monthly rent Jimmy Ng (REN 02015) CITY CREST REALTORS (E (3) 1488) Woo, who concluded the of RM5,178 or RM3.49 psf. REAPFIELD PROPERTIES (HQ) SDN BHD (E (1) 0452/1) +6016 500 8660 +6016 257 0886

RM570,000 RM6,500/mth RM290,000 RM1,299,888 Taman Kajang Prima, Kajang, Seksyen 26, Shah Alam, Selangor Zeva Residence, Seri Kembangan, Isola, Subang Jaya, Selangor Selangor Type: Factory Tenure: Freehold Selangor Type: Condominium Tenure: Freehold Type: Terraced house Tenure: Freehold Built-up: 3,600 sq ft Land size: 6,000 sq ft Type: Condominium Tenure: Leasehold Built-up: 1,927 sq ft Bedroom: 3 Bathroom: 4 Built-up: NA Land size: 1,400 sq ft Built-up: 454 sq ft Bedroom: Studio Bedroom: 5 Bathroom: 4 Bathroom: 1

Joanne Lee (REN 07400) Joanne Soh (REN 13124) Joey Chong Shu Fun (REN 33617) John Oh (REN 07002) JUSTE LAND (E (3) 0205) CBD PROPERTIES SDN BHD (E (1) 1197) VIVAHOMES REALTY SDN BHD (E (1) 1670/2) Oriental Real Estate Sdn Bhd (E (1) 1503) +60111 236 0156 +6012 297 6506 +6014 368 8256 +6012 298 6266 EP 21 Friday november 6, 2020

Friday august 30, 2019 Click/tap on spotlight each listing Commercial Residential to visit the Properties for sale and rent listing’s page

RM 850,000 RM608,000 RM15,500/mth RM8,500/mth Subang Parkhomes, Subang Jaya, Suadamai Bandar Tun Hussein Seputeh Gardens, Seputeh, K Residence, Jalan Ampang, Selangor Onn, Cheras, Selangor Kuala Lumpur Kuala Lumpur Type: Condominium Tenure: Freehold Type: Terraced house Tenure: Freehold Type: Bungalow Tenure: Freehold Type: Condominium Tenure: Freehold Built-up: 1,519 sq ft Bedroom: 4 Bathroom: 3 Built-up: NA Land size: 1,650 sq ft Built-up: 6,035 sq ft Land size: 7,000 sq ft Built-up: 2,800 sq ft Bedroom: 4 Bedroom: 4 Bathroom: 3 Bedroom: 7 Bathroom: 6 Bathroom: 3

Joseph Tan (REN 05029) Joseph Teh (PEA2171) Joseph Tin Kok Hua (REN 31981) Josephine Tan (REN 05324) THE ROOF REALTY SDN BHD (E (1) 1605/6) MEGAHARTA REAL ESTATE SDN BHD (E (1) 1215) CID REALTORS SDN BHD (E (1) 1855) CBD PROPERTIES Sdn Bhd (E (1) 1197/12) +6012 212 3479 +6012 212 8148 +6019 265 6602 +6012 390 9498

RM2,700/mth RM900,000 RM6,500,000 RM320,000 Goodyear Court 9, USJ, Selangor Lakeside Terrace, Kota Kemuning, Sendayan TechValley, Seremban, Taman Nusari Bayu, Seremban, Type: Shoplot Tenure: Freehold Selangor Negeri Sembilan Negeri Sembilan Built-up: 1,200 sq ft Land size: 1,200 sq ft Type: Terraced house Tenure: Freehold Type: Warehouse Tenure: Freehold Type: Terraced house Tenure: Freehold Built-up: 2,500 sq ft Land size: 1,920 sq ft Built-up: 29,000 sq ft Land size: 1 acre Built-up: 1,650 sq ft Bedroom: 4 Bedroom: 5 Bathroom: 4 Bathroom: 3

Judy Chan (REN 00827) Judy Ng (REN 06777) Julian Chia (REN 36463) Juliaty (REN 03840) KKLAND PROPERTIES (E (3) 1749) HARTAMAS REAL ESTATE (MALAYSIA) SDN BHD GATHER PROPERTIES SDN BHD (E (1) 1536/2) AZMI & CO (ESTATE AGENCY) SDN BHD (E (1) 0553/10) +6012 201 9077 (E (1) 1439) +6016 292 2703 +6016 339 6833 +6019 200 3007

RM3,800/mth RM828,000 RM3,600/mth RM630,000 Stonor 3, Lorong Stonor, Taman Merbok, Bukit Katil, Melaka Aria Luxury Residence, Subang Bestari, Shah Alam, Kuala Lumpur Type: Semidee house Tenure: Freehold Jalan Tun Razak, Kuala Lumpur Selangor Type: Condominium Tenure: Freehold Built-up: 2,000 sq ft Land size: 3,200 sq ft Type: Condominium Tenure: Freehold Type: Terraced house Tenure: Leasehold Built-up: 649 sq ft Bedroom: 1 Bathroom: 1 Bedroom: 4 Bathroom: 3 Built-up: 753 sq ft Bedroom: 1 Bathroom: 1 Built-up: 2,200 sq ft Land size: 1,400 sq ft Bedroom: 4 Bathroom: 3

Justin Lee (REN 32527) Justin Low (PEA2226) K V Chai (REN 16891) Kalthum Samad REN 25404 FULL HOMES REALTY SDN BHD (E (1) 1501/8) MAXXAN REALTY SDN BHD (E (1) 1766) ONE WSM PROPERTY SDN BHD (E (1) 1823) NILAI HARTA CONSULTANT SDN BHD (VE (1) 0134/7) +6016 618 9568 +6018 969 6878 +6012 934 6860 +6019 351 6257

RM486,000 RM2,300,000 RM3,700,000 RM2,850,000 Taman Nusa Jaya Mas, Skudai, SS1, Petaling Jaya, Selangor Damansara Heights, Kuala Lumpur Jelutong Villas, Damansara Johor Type: Bungalow Tenure: Freehold Type: Bungalow Tenure: NA Heights, Kuala Lumpur Type: Terraced house Tenure: Freehold Built-up: 4,473 sq ft Land size: 7,600 sq ft Built-up: 3,700 sq ft Land size: 6,800 sq ft Type: Semidee house Tenure: Freehold Built-up: 1,760 sq ft Bedroom: 4 Bathroom: 2 Bedroom: 6 Bathroom: 6 Bedroom: 4 Built-up: 3,800 sq ft Land size: 3,550 sq ft Bedroom: 4 Bathroom: 4

Karen Siow (REN 25637) May Leong (E 2769) May Leong (E 2769) May Leong (E 2769) GATHER PROPERTIES SDN BHD (E (1) 1536/3) JUBILEE REALTY (E (3) 1853) JUBILEE REALTY (E (3) 1853) JUBILEE REALTY (E (3) 1853) +60111 123 8136 +6012 779 0798 +6012 779 0798 +6012 779 0798 EP 22 Friday november 6, 2020 KEPONG EdgeProp.my’s #AreaOf TheWeek

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