DOCSLIB.ORG

Key Trends Driving Change in the Electric Power Industry

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Key Trends Driving Change in the Electric Power Industry THOUGHT LEADERS SPEAK OUT: Key Trends Driving Change in the Electric Power Industry THOUGHT LEADERS SPEAK OUT: Key Trends Driving Change in the Electric Power Industry Edited by: LISA WOOD Vice President, The Edison Foundation Executive Director, Institute for Electric Innovation with ROBERT MARRITZ Editor & Publisher, ElectricityPolicy.com December 2015 IEI thanks Jon Blansfield, Adam Cooper, Tyler McLeod, Niki Nelson, TD Smith, and Stephanie Voyda for their contributions. © 2015 by the Institute for Electric Innovation All rights reserved. Published 2015. Printed in the United States of America. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage or retrieval system or method, now known or hereinafter invented or adopted, without the express prior written permission of the Institute for Electric Innovation. ATTRIBUTION NOTICE AND DISCLAIMER This work was prepared by the Edison Foundation Institute for Electric Innovation (IEI). When used as a reference, attribution to IEI is requested. IEI, any member of IEI, and any person acting on IEI's behalf (a) does not make any warranty, express or implied, with respect to the accuracy, completeness, or usefulness of the information, advice, or recommendations contained in this work, and (b) does not assume and expressly disclaims any liability with respect to the use of, or for damages resulting from the use of any information, advice, or recommendations contained in this work. The views and opinions expressed in this work do not necessarily reflect those of IEI or any member of IEI. This material and its production, reproduction, and distribution by IEI does not imply endorsement of the material. Published by: The Edison Foundation 701 Pennsylvania Avenue, N.W. Washington, D.C. 20004-2696 Phone: 202.508.5440 Website: www.edisonfoundation.net TABLE OF CONTENTS Table of Contents INTRODUCTION ...............................................................................................................................3 Lisa Wood, Vice President, The Edison Foundation & Executive Director, Institute for Electric Innovation CHAPTER 1: TRANSITION TO A CLEAN ENERGY FUTURE ....................................................7 Using the Full Energy Portfolio ....................................................................................................9 Thomas A. Fanning, Chairman, President and CEO, Southern Company Modernizing and Decarbonizing the Grid From the Outside In .......................................13 Nancy Pfund, Managing Partner, DBL Partners & Mark Perutz, Partner, DBL Partners Clean Energy is Good Business ..................................................................................................17 Frank Prager, Vice President, Policy and Federal Affairs, Xcel Energy An Energy Road "Less Traveled By" Begins With Solar .......................................................21 Tom Werner, President and CEO, SunPower CHAPTER 2: DIGITAL AND DISTRIBUTED GRID .................................................................... 25 In the Transformation of Smart Grids Into Smart Cities, the Only Limit is Imagination ......................................................................................................27 Scott Lang, Executive Chairman, Silver Spring Networks Building Tomorrow's Digital and Distributed Power Grid Today .....................................31 Pedro J. Pizarro, President, Southern California Edison & Erik Takayesu, Director, Electric System Planning, Southern California Edison How the "Internet of Energy" is Driving the Digital and Distributed Power Grid .......35 Thomas M. Siebel, CEO, C3 Energy Leading at the Edge of the Grid: An Integrated Platform for the Future .......................39 Rodger Smith, Senior Vice President and General Manager, Oracle Utilities CHAPTER 3: INDIVIDUALIZED CUSTOMER SERVICES ........................................................43 No More Average Customers .....................................................................................................45 Ron Binz, Past Chair, Colorado Public Utilities Commission Putting the Energy Puzzle Pieces Back Together ..................................................................49 Mary Anne Brelinsky, President, EDF Energy Services Making Energy Personal ..............................................................................................................53 Tony Fadell, Founder and CEO, Nest Labs Residential Electricity Service in 2025 ....................................................................................57 Peter Kind, Executive Director, Energy Infrastructure Advocates LLC Unlocking Value Through Customer Engagement ...............................................................61 Alex Laskey, President and Founder, Opower CONCLUSION ................................................................................................................................. 65 Bob Rowe, President and CEO, NorthWestern Energy 1 As this transition “unfolds in the regulated electric power industry, it is about balancing affordability, reliability, clean energy, and individualized customer services. —LISA“ WOOD 2 INTRODUCTION Introduction LISA WOOD Vice President, The Edison Foundation and Executive Director, Institute for Electric Innovation merica's electric utilities—which has already reduced carbon dioxide provide the critical infrastructure emissions 15 percent below 2005 lev- thatA enables all other infrastructures— els; other emissions have also been are at the beginning of a profound but reduced. At the same time, moderniza- quiet transformation. That transforma- tion and digitization of the grid enables tion, more evolutionary than revolution- the integration of more carbon-free ary, is largely invisible but it is underway renewables, both large-scale and dis- and is being driven largely by: tributed. In fact, we expect exponential Technological innovation; growth in solar over the next decade, Federal and state policies that in all sizes. Wind energy, already com- favor competition in some aspects petitive with other fuels, is projected to of providing electricity service; increase substantially as tower heights Regulation of the non- increase to produce more energy. competitive components Today, the electric power indus- of electricity service; and try is the largest investor in carbon- Changing customer needs free renewable energy in the U.S. and increasing expectations. A more digital and distributed grid KEY TRENDS DRIVING CHANGE The power grid itself is changing, Three "megatrends" are at the core of becoming "smarter" by virtue of a digital this transformation. communication overlay, with millions of sensors that will make the grid more con- The transition to a clean energy future trollable and potentially self-healing. The energy mix we use to generate elec- The electric power industry is invest- tricity is changing. By investing in renew- ing more than $20 billion per year in able energy, transitioning from coal to the distribution grid alone, which will natural gas, and pursuing energy effi- enable the connection of distributed ciency, the U.S. electric power industry energy resources as well as devices 3 INTRODUCTION in our homes and businesses. Many regulation evolves to accommodate of these resources and devices will these changes. Just as the business interact with the grid, resulting in model of electric utilities must change more efficient grid operations. The because the power mix is undergoing digital grid is evolving into a multi- transformation, the grid is more com- path network of power and information plex, and customers have different flows that will use data analytics for grid expectations, so too must the regu- management and optimization from latory model change. Regulation will end-to-end. have to provide a glide path for utilities to achieve corporate and policy goals, Individualized customer services while also setting incentives and pen- As the grid becomes increasingly dig- alties for utilities based on meeting ital and distributed, customization of agreed-upon performance objectives. services for electricity customers will continue to grow. Here are some exam- THE NEXT DECADE ples. Large commercial customers Many of us would agree that, a decade increasingly want renewable energy from now, the U.S. electric power indus- to meet their corporate sustainability try and energy services will look some- goals. Cities and towns are request- thing like the following: ing customized services such as help We will have a cleaner electricity with micro-grids, smart city services, generation mix, with lower or renewable energy. Some residential carbon emissions; customers want rooftop solar to gener- The power grid will increasingly ate their own electricity. And, residen- integrate a mix of central and tial customers increasingly want to man- distributed resources; age their energy use using connected The grid will become more digital, devices like iPhones and Nest Learning more controllable, and more inter- connected. PG&E aptly calls this Thermostats, and through web-based the Grid of Things™; platforms. At the same time, for many, many customers, safe, reliable, and A mix of entities—both utilities and other companies—will provide dis- affordable electricity will continue to tributed energy resources both on be the preferred service option. the supply side and the demand Although
Load more

Recommended publications
  • U.S. Energy in the 21St Century: a Primer
    U.S. Energy in the 21st Century: A Primer March 16, 2021 Congressional Research Service https://crsreports.congress.gov R46723 SUMMARY R46723 U.S. Energy in the 21st Century: A Primer March 16, 2021 Since the start of the 21st century, the U.S. energy system has changed tremendously. Technological advances in energy production have driven changes in energy consumption, and Melissa N. Diaz, the United States has moved from being a net importer of most forms of energy to a declining Coordinator importer—and a net exporter in 2019. The United States remains the second largest producer and Analyst in Energy Policy consumer of energy in the world, behind China. Overall energy consumption in the United States has held relatively steady since 2000, while the mix of energy sources has changed. Between 2000 and 2019, consumption of natural gas and renewable energy increased, while oil and nuclear power were relatively flat and coal decreased. In the same period, production of oil, natural gas, and renewables increased, while nuclear power was relatively flat and coal decreased. Overall energy production increased by 42% over the same period. Increases in the production of oil and natural gas are due in part to technological improvements in hydraulic fracturing and horizontal drilling that have facilitated access to resources in unconventional formations (e.g., shale). U.S. oil production (including natural gas liquids and crude oil) and natural gas production hit record highs in 2019. The United States is the largest producer of natural gas, a net exporter, and the largest consumer. Oil, natural gas, and other liquid fuels depend on a network of over three million miles of pipeline infrastructure.
    [Show full text]
  • WALGREENS 1180 Arcade Street St
    NET LEASE INVESTMENT OFFERING Representative Image WALGREENS 1180 Arcade Street St. Paul, MN 55106 TABLE OF CONTENTS TABLE OF CONTENTS I. Executive Profile II. Location Overview III. Market & Tenant Overview Executive Summary Photographs Demographic Report Investment Highlights Aerial Market Overview Property Overview Site Plan Tenant Overview Maps NET LEASE INVESTMENT OFFERING DISCLAIMER STATEMENT DISCLAIMER The information contained in the following Offering Memorandum is proprietary and strictly confidential. It is intended STATEMENT: to be reviewed only by the party receiving it from The Boulder Group and should not be made available to any other person or entity without the written consent of The Boulder Group. This Offering Memorandum has been prepared to provide summary, unverified information to prospective purchasers, and to establish only a preliminary level of interest in the subject property. The information contained herein is not a substitute for a thorough due diligence investigation. The Boulder Group has not made any investigation, and makes no warranty or representation. The information contained in this Offering Memorandum has been obtained from sources we believe to be reliable; however, The Boulder Group has not verified, and will not verify, any of the information contained herein, nor has The Boulder Group conducted any investigation regarding these matters and makes no warranty or representation whatsoever regarding the accuracy or completeness of the information provided. All potential buyers must take appropriate measures to verify all of the information set forth herein. NET LEASE INVESTMENT OFFERING EXECUTIVE SUMMARY EXECUTIVE The Boulder Group is pleased to exclusively market for sale a single tenant net leased Walgreens located in St.
    [Show full text]
  • How Are You Connected?
    HOW ARE YOU CONNECTED? 2009 CORPORATE RESPONSIBILITY REPORT A Report on the Economic, Environmental & Social Impacts of Xcel Energy FIND YOUR CONNECTION Xcel Energy is a U.S. investor-owned electricity and natural gas company with regulated operations in eight Midwestern and Western states. Based in Minneapolis, Minn., we are one of the largest combination natural gas and electricity companies in the nation as measured by the number of customers served. The company provides a comprehensive portfolio of energy-related products and services to approximately 3.4 million electricity customers and 1.9 million natural gas customers through our four wholly owned utility subsidiaries. VISION Be a responsible environmental leader, while always focusing on our core business—reliable and safe energy at a reasonable cost. MISSION Our company thrives on doing what we do best—and growing by finding ways to do it even better. We are committed to operational excellence and providing our customers reliable energy at a greater value. We are dedicated to improving our environment and providing the leadership to make a difference in the communities we serve. VALUES • Work safely and create a challenging and rewarding workplace • Conduct all our business in an honest and ethical manner • Treat all people with respect • Work together to serve our customers • Be accountable to each other for doing our best • Promote a culture of diversity and inclusion • Protect the environment • Continuously improve our business CONTENTS INTRODUCTION GET CONNECTED To our stakeholders
    [Show full text]
  • Triple Bottom Line 2005
    TRIPLE BOTTOM LINE 2005 A REPORT ON THE SOCIAL, ENVIRONMENTAL AND ECONOMIC IMPACTS OF XCEL ENERGY TABLE OF CONTENTS LETTER FROM THE CHAIRMAN. 5 COMPANY PROFILE. 6 • Organization Chart . 9 • Regulated Operating Companies . 10 • Principal Non-Regulated Subsidiaries . 15 • Stakeholder Engagement . 15 GOVERNANCE STRUCTURE . 15 • Corporate Governance. 15 • Board Composition . 15 • Code of Conduct . 16 T A B • Corporate Compliance . 17 L E O • Environmental Policy . 17 F C O N T E N T S SOCIAL RESPONSIBILITY . 18 ENVIRONMENTAL LEADERSHIP . 40 Employment Profile. 19 Issue and Policy Overview . 42 __3 Employee Benefits . 20 • Climate Change and Carbon Risk Management. 42 X C E Employee Safety . 20 Environmental Regulatory Developments . 46 L E N Diversity and Inclusion in Our Workplace . 25 New Technology Initiatives. 48 E R G Y Training and Career Development. 27 Renewable Energy Leadership . 50 T R I P Corporate Citizenship. 29 Renewable Energy Challenges . 52 L E B • Xcel Energy Foundation . 29 Resource Planning . 53 O THE POWER OF WIND T T O • Corporate Contributions and Community Grants . 31 Environmental Management and Oversight . 54 M On the plains of eastern Colorado, just south of the Wyoming L I • In-Kind Donations . 31 Environmental Performance . 54 N border, is the Ponnequin wind facility featured on the cover E R E • 2005 Xcel Energy United Way Campaign. 31 Legacy Projects . 61 P of our 2005 Triple Bottom Line report. Xcel Energy has actively O R supported the development of wind energy for more than • Matching Gifts Programs . 32 Environmental Investments and Expenditures . 62 T 2 0 0 25 years.
    [Show full text]
  • Corporate Survival Tip: Ask Your Team This Question Once Every Year
    Corporate Survival Tip: Ask Your Team This Question Once Every Year. Thomas M. Siebel was the founder of Siebel Systems, a pioneer in the Customer Relationship Management (CRM) and is CEO of C3.ai, a provider of enterprise artificial intelligence software. He was named by BUSINESSWEEK as one of the top 25 managers in global business and is a three-time recipient of EY Entrepreneur of the Year. Let's assume this person knows what he is talking about! Here is our takeaway from Mr. Siebel’s new book, DIGITAL TRANSFORMATION: SURVIVE AND THRIVE IN AN ERA OF MASS EXTINCTION. (2019): Here is the one question to ask your team each year: “Is our industry facing evolutionary change or are we going through a period of “punctuated equilibrium?” This question sounds like something a philosophy professor might ask in an undergraduate seminar. The question is anything but academic. How the Board responds to this question can then be a North Star for creating corporate strategy, corporate culture, hiring, and compensation. Evolutionary Change vs. Punctuated Equilibrium: When Charles Darwin wrote ON THE ORIGIN OF SPECIES (1859), he proposed evolution as a process of continuous change—a slow and unceasing survival of the fittest over vast periods of time. In business we constantly see evolution. Each year new and improved car models appear. Each year our computer operating systems are upgraded. Apple comes out with a new and better mobile device every two years, etc. The laptop you are using may be 1 “modern” but its evolution can easily be traced to the Xerox’ Alto Personal Computer of 1973.
    [Show full text]
  • WELCOME HOME! WHO WE ARE We Power Millions of Homes, Businesses and Communities with Energy Across Parts of Eight Western and Midwestern States
    WELCOME HOME! WHO WE ARE We power millions of homes, businesses and communities with energy across parts of eight Western and Midwestern states. Our customers rely on us to be there 24/7 with safe, affordable electricity and natural gas — but we provide much more than that. Headquartered in Minneapolis, we are an industry leader in delivering renewable energy and in reducing carbon and other emissions. We are the first major U.S. power company to announce its vision to provide customers 100% carbon-free electricity. We constantly work to offer a cleaner energy mix, smarter solutions and seamless experiences for our customers. We are delivering modern energy leadership and services — everything from electric vehicle charging stations to an extensive portfolio of energy-saving programs and renewable choices. Beyond energy, we believe in giving back, whether that is assisting our communities with economic development, supporting customers in need or donating our time and financial resources. Our vision is to be the preferred and trusted provider of the energy our customers need, and our mission is to provide safe, clean, reliable energy services at a competitive price. Throughout this booklet, you will find helpful resources to have during your service with us. From payment options to outage notifications, we’ve got you covered. HOME 2 | NEW MOVER WELCOME KIT TABLE OF CONTENTS BILLING AND PAYMENT BREAKDOWN SAFETY IN OUR COMMUNITY Understand your bill and energy use 4 Staying safe outside 14 Payment options 7 Staying safe inside 16 YOUR HOME
    [Show full text]
  • Hydroelectric Power -- What Is It? It=S a Form of Energy … a Renewable Resource
    INTRODUCTION Hydroelectric Power -- what is it? It=s a form of energy … a renewable resource. Hydropower provides about 96 percent of the renewable energy in the United States. Other renewable resources include geothermal, wave power, tidal power, wind power, and solar power. Hydroelectric powerplants do not use up resources to create electricity nor do they pollute the air, land, or water, as other powerplants may. Hydroelectric power has played an important part in the development of this Nation's electric power industry. Both small and large hydroelectric power developments were instrumental in the early expansion of the electric power industry. Hydroelectric power comes from flowing water … winter and spring runoff from mountain streams and clear lakes. Water, when it is falling by the force of gravity, can be used to turn turbines and generators that produce electricity. Hydroelectric power is important to our Nation. Growing populations and modern technologies require vast amounts of electricity for creating, building, and expanding. In the 1920's, hydroelectric plants supplied as much as 40 percent of the electric energy produced. Although the amount of energy produced by this means has steadily increased, the amount produced by other types of powerplants has increased at a faster rate and hydroelectric power presently supplies about 10 percent of the electrical generating capacity of the United States. Hydropower is an essential contributor in the national power grid because of its ability to respond quickly to rapidly varying loads or system disturbances, which base load plants with steam systems powered by combustion or nuclear processes cannot accommodate. Reclamation=s 58 powerplants throughout the Western United States produce an average of 42 billion kWh (kilowatt-hours) per year, enough to meet the residential needs of more than 14 million people.
    [Show full text]
  • Power Electronics for Distributed Energy Systems and Transmission and Distribution Applications
    ORNL/TM-2005/230 POWER ELECTRONICS FOR DISTRIBUTED ENERGY SYSTEMS AND TRANSMISSION AND DISTRIBUTION APPLICATIONS L. M. Tolbert T. J. King B. Ozpineci J. B. Campbell G. Muralidharan D. T. Rizy A. S. Sabau H. Zhang* W. Zhang* Y. Xu* H. F. Huq* H. Liu* December 2005 *The University of Tennessee-Knoxville ORNL/TM-2005/230 Engineering Science and Technology Division POWER ELECTRONICS FOR DISTRIBUTED ENERGY SYSTEMS AND TRANSMISSION AND DISTRIBUTION APPLICATIONS L. M. Tolbert T. J. King B. Ozpineci J. B. Campbell G. Muralidharan D. T. Rizy A. S. Sabau H. Zhang W. Zhang Y. Xu H. F. Huq H. Liu Publication Date: December 2005 Prepared by the OAK RIDGE NATIONAL LABORATORY Oak Ridge, Tennessee 37831 managed by UT-BATTELLE, LLC for the U.S. DEPARTMENT OF ENERGY Under contract DE-AC05-00OR22725 DOCUMENT AVAILABILITY Reports produced after January 1, 1996, are generally available free via the U.S. Department of Energy (DOE) Information Bridge. Web site http://www.osti.gov/bridge Not available externally. Reports are available to DOE employees, DOE contractors, Energy Technology Data Exchange (ETDE) representatives, and International Nuclear Information System (INIS) representatives from the following source. Office of Scientific and Technical Information P.O. Box 62 Oak Ridge, TN 37831 Telephone 865-576-8401 Fax 865-576-5728 E-mail [email protected] Web site http://www.osti.gov/contact.html This report was prepared as an account of work sponsored by an agency of the United States Government. Neither the United States Government nor any agency thereof, nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.
    [Show full text]
  • Post-EPIRA Impacts of Electric Power Industry Competition Policies
    A Service of Leibniz-Informationszentrum econstor Wirtschaft Leibniz Information Centre Make Your Publications Visible. zbw for Economics Navarro, Adoracion M.; Detros, Keith C.; Dela Cruz, Kirsten J. Working Paper Post-EPIRA impacts of electric power industry competition policies PIDS Discussion Paper Series, No. 2016-15 Provided in Cooperation with: Philippine Institute for Development Studies (PIDS), Philippines Suggested Citation: Navarro, Adoracion M.; Detros, Keith C.; Dela Cruz, Kirsten J. (2016) : Post-EPIRA impacts of electric power industry competition policies, PIDS Discussion Paper Series, No. 2016-15, Philippine Institute for Development Studies (PIDS), Quezon City This Version is available at: http://hdl.handle.net/10419/173536 Standard-Nutzungsbedingungen: Terms of use: Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Documents in EconStor may be saved and copied for your Zwecken und zum Privatgebrauch gespeichert und kopiert werden. personal and scholarly purposes. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle You are not to copy documents for public or commercial Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich purposes, to exhibit the documents publicly, to make them machen, vertreiben oder anderweitig nutzen. publicly available on the internet, or to distribute or otherwise use the documents in public. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, If the documents have been made available under an Open gelten abweichend von diesen Nutzungsbedingungen die in der dort Content Licence (especially Creative Commons Licences), you genannten Lizenz gewährten Nutzungsrechte. may exercise further usage rights as specified in the indicated licence. www.econstor.eu Philippine Institute for Development Studies Surian sa mga Pag-aaral Pangkaunlaran ng Pilipinas Post-EPIRA Impacts of Electric Power Industry Competition Policies Adoracion M.
    [Show full text]
  • Scale and Residential-Scale PV in Xcel Energy Colorado's Service Area
    Comparative Generation Costs of Utility- Scale and Residential-Scale PV in Xcel Energy Colorado’s Service Area PREPARED FOR PREPARED BY Bruce Tsuchida Sanem Sergici Bob Mudge Will Gorman Peter Fox-Penner Jens Schoene (EnerNex) July 2015 First Solar commissioned the report with support from the Edison Electric Institute. Xcel Energy Colorado provided data and technical support. All results and any errors are the responsibility of the authors alone and do not represent the opinion of The Brattle Group, Inc. or its clients. We would like to thank the study team including Beth Chacon, David Stevens, Craig Groeling, Lynn Worrell, and Chad Nickell from Xcel Energy Colorado, other members of The Brattle Group, including Kevin Arritt, Pablo Ruiz, Rebecca Carroll, Heidi Bishop, and Marianne Gray, and of EnerNex, including Vadim Zheglov and Bob Zavadil, for their excellent contributions to the study. We would also like to thank our internal peer reviewers Frank Graves and Jurgen Weiss, and our two outside technical peer reviewers, Professors Steven Hegedus and Jan Kleissl. We greatly appreciate the excellent input from these reviewers. Copyright © 2015 The Brattle Group, Inc. Table of Contents I. Executive Summary ..................................................................................................................... 1 II. Introduction and Purpose ........................................................................................................... 3 A. Comparison Framework and Results ...............................................................................
    [Show full text]
  • Solar Electric Power -- the U.S. Photovoltaic Industry Roadmap
    CONTRIBUTORS U.S. Photovoltaic Industry Roadmap Steering Committee • Allen Barnett, AstroPower, Inc. • Larry Crowley (retired), formerly with Idaho Power • J. Michael Davis, Avista Labs • Chet Farris, Siemens Solar Industries • Harvey Forest (retired), formerly with Solarex Corp. • Glenn Hamer, Solar Energy Industries Association • Lionel Kimerling, Massachusetts Institute of Technology • Roger Little, Spire Corporation • Michael Paranzino, Solar Energy Industries Association • William Roppenecker (retired), formerly with Trace Engineering • Richard Schwartz, Purdue University • Harry Shimp, BP Solar • Scott Sklar, The Stella Group, Ltd.; formerly with SEIA Roadmap Workshop Participants • National Center for Photovoltaics: Workshop on PV Program Strategic Direction, July 14-15, 1997 (Golden, Colorado) • U.S. Photovoltaics Industry PV Technology Roadmap Workshop, June 23-25, 1999 (Chicago, Illinois) • PV Roadmap Conference, December 13-14, 2000 (Dallas, Texas) SOLAR-ELECTRIC POWER THE U.S. PHOTOVOLTAIC INDUSTRY ROADMAP “…providing the electricity consumer with competitive and environmentally friendly energy products and services from a thriving United States-based solar-electric power industry.” Reprinted January 2003 TABLE OF CONTENTS Executive Summary.........................................................................................................................1 Chapter 1. Introducing the Photovoltaic Industry Roadmap … Full Speed Ahead........................5 Chapter 2. PV's Value to Customers and the Nation … Why Travel the
    [Show full text]
  • Siebel CRM 100 Success Secrets: 100 Most Asked Questions On
    Siebel CRM 100 Success Secrets: 100 Most Asked Questions on Siebel Customer Relationship Management Applications Covering Oracle Enterprise CRM, On-Demand Software and Business Intelligence Lawson Baird Siebel CRM 100 Success Secrets Copyright © Lawson Baird Notice of Rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Notice of Liability The information in this book is distributed on an “As Is” basis without warranty. While every precaution has been taken in the preparation of the book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it. Trademarks Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book. S IEBEL CRM 100 SUCCESS S ECRETS There has never been a Siebel Guide like this. 100 Success Secrets is not about the ins and outs of Siebel.
    [Show full text]