Employee Handbook
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EMPLOYEE HANDBOOK Revised January 7, 2013 MISSION STATEMENT OF SAINT FRANCIS HEALTH SYSTEM MISSION To extend the presence and healing ministry of Christ in all we do. VISION The Saint Francis Health System will collaborate with others who share its values to be the regional leader in the delivery of quality Catholic health care services. VALUES EXCELLENCE - Promoting high standards of service and performance DIGNITY - Respecting each person as an inherently valuable member of the human community and as a unique expression of life JUSTICE - Advocating for systems and structures that are attuned to the needs of the vulnerable and disadvantaged and that promote a sense of community among all persons INTEGRITY - Encouraging honesty, consistency, and predictability in all relationships STEWARDSHIP - Ensuring prudent use of talents and resources in a collaborative manner 2 HISTORY www.saintfrancis.com/about/history SAINT FRANCIS HEALTH SYSTEM POLICY Disclaimer SFHS reserves the right to change, interpret, delete or add to any of its employment guidelines at any time and without prior notice to employees. Employment or any offer of employment may be withdrawn, with or without cause, and with or without notice at any time. SFHS is an “At Will” employer. No representative of SFHS has the authority to enter into any agreement for employment for any specified period of time, or assure to make some other personnel action, either prior to commencement of employment or after employment, or to assure any benefits or terms and conditions of employment, or make any agreement contrary to the foregoing. SFHS further reserves the right to transfer any employee to another department, shift or entity if required by staffing or census levels and to change wages, benefits, guidelines, work schedules and working conditions at any time. The contents of this Handbook are not to be considered in any manner as being in the nature of a contract, expressed or implied, with any employee. No employee has or will acquire any contractual right or rights as a result of the guidelines as set forth in this Handbook. The purpose of this Handbook is to summarize those SFHS guidelines that relate to employment. Please refer to the Human Resources Policy Manual available on the Intranet, or the Human Resources Department for further clarification. If there is conflicting information in this Employee Handbook, the current Policy and Procedures of SFHS will supersede the Handbook. 3 TABLE OF CONTENTS TITLE PAGE Mission Statement 2 History 3 SFHS Disclaimer 3 Table Of Contents 4 LEGAL ISSUES AFFECTING EMPLOYMENT Statement on Employee Relations 7 Equal Opportunity 8 Professional Conduct 8 Americans With Disabilities Act 8 Corporate Compliance 8 EMPLOYMENT PRACTICES New Employee Orientation 9 Your Job 9 Employment Status Definitions 9 Employee Current Hire Date 9 Promotions 10 Transfers 10 Performance Appraisals 10 ID Badge 10 Employee Health Services 10 Return to Work Following Illness 10 Workers’ Compensation Insurance 11 Family Medical Leave 11 Leave of Absence (Medical) 11 Scheduled Absence 12 Unscheduled Absence 12 Leaving Work Area or Premises 12 Tobacco-Free Environment 12 Solicitation and Distribution 12 Drug and Alcohol Policy Statement 13 Background Search 13 Address/Name Change 13 Confidentiality 13 Electronic Mail and Internet 13 License, Certification, and Registration 14 Customer Service 14 Telephone Courtesy and Use 14 Conscientious Objections Policy Statement 14 Employee Grievance Procedure 15 4 HOURS AND PAY Pay Periods and Pay Days 15 Meal Period 15 Breaks 15 Overtime 15 Shift Differential 16 On Call 16 Wage Structure 16 Salary Adjustments 16 Time Clocks 16 Payroll Deductions 16 Assignments and Garnishments 17 BENEFITS Ave Maria House 17 Paid Time Off 17 PTO Cash Out 18 PTO Resignation Benefits 18 Holidays 18 Extended Sick Leave 18 Flexible Spending Account (FSA) 18 Medical Insurance 19 Health Plan Prescription Program 19 PPO High Deductible Health Plan 19 Dental Insurance 19 Group Term Life Insurance 19 Long Term Disability (LTD) 20 Critical Illness (CII) 20 Retirement Plan 20 Educational Opportunities 20 Credit Union 20 Employee Assistance Program 21 Gift Shop 21 Logo Shop 21 Bereavement and Funeral Pay 21 Jury Duty 21 Subpoena 22 Employee Recognition 22 SAFETY Policy Statement 22 Responsibility 22 Unauthorized SFHS Visitors 22 Non-Aggression Policy 23 5 STANDARDS OF CONDUCT Employee Demeanor 23 Progressive Discipline 23 Conduct, Personal Appearance and Phone Use 23 OTHER THINGS YOU NEED TO KNOW Parking 24 Parking Tag 24 Parking Requirements and Insurance Liability 24 SFHS Equipment and Supplies for Personal Use 25 Social Media 25 Employee Communication 25 Lost and Found 25 Suggestions 25 Package Inspections 25 MyHR@Home 25 Theft 26 TERMINATION Resignation 26 Final Check 26 6 Saint Francis Health System Statement on Employee Relations Saint Francis Health System (SFHS) believes that its employees are one of its greatest resources and are integral to the mission “to extend the presence and healing ministry of Christ in all we do.” Faithful to the values of excellence, dignity, justice, integrity and stewardship, SFHS is committed to treating employees respectfully and with dignity. The system demonstrates its commitment to employees by providing good working conditions, competitive wages and benefits and provides opportunities for employees to share their ideas, talents and experiences. This in turn aids the organization in its goal of continuously enhancing patient care at all of its facilities. The health system endeavors to provide work environments that enable employees to take pride in their work and to bring meaning to their lives through what they do. Saint Francis Health System is dedicated to providing employees good working conditions, competitive wages and benefits, and above all, treating employees fairly with dignity and respect. A cooperative and supportive work environment is best achieved by maintaining an open and direct working relationship with employees. Saint Francis Health System does not believe employees would benefit from outside representation. Consistent with Catholic Church teaching and the Ethical and Religious Directives for Catholic Health Care Services, SFHS recognizes employees’ right to choose whether or not to be represented from the outside. Without the threat of retaliation by anyone or any party, SFHS employees have the right to support or oppose representation and to share their views with fellow employees in a manner consistent with the policies. Saint Francis Health System employees have the right to information prior to deciding whether they desire to relinquish their individual voice to an outside organization. As an employer, Saint Francis Health System has the right under federal labor law - as well as a responsibility - to provide information to its employees regarding representation by a labor organization. Saint Francis Health System affirms its commitment to its employees and will continue to recognize the value its employees bring to the strength of each of its entities and to the health system as a whole. 7 LEGAL ISSUES AFFECTING YOUR EMPLOYMENT EOE/AA As an Equal Opportunity Employer with Affirmative Action, SFHS does not discriminate because of sex, race, creed, national origin, age, marital status, physical or mental disability, military status, religion or genetic information in any aspect of employment. All decisions affecting employment, including hiring decisions, are made with this policy in mind. Refer to Saint Francis Health System Employment-General Policies, SFHS.PPM.06.00.00.00. PROFESSIONAL CONDUCT SFHS seeks to establish and maintain a workforce and workplace free from harassment, discriminatory practices and other unprofessional behavior. SFHS will not tolerate discrimination or harassment of or by employees, patients, medical staff or others for any reason. In addition, harassment for any discriminatory reason, such as race, sex, national origin, disability, sexual orientation, age, religion or other protected categories, is prohibited by SFHS and under state and federal laws. SFHS expects all employees and staff personnel to abide by all federal and state laws that prohibit discrimination. SFHS will take appropriate steps to ensure that its work environment remains free of discrimination and that all employees and staff personnel behave in a professional manner. All employees and staff personnel are expected to treat each other with courtesy, respect and professionalism. SFHS prohibits not only unlawful harassment, but also other unprofessional and discourteous actions that might create an intimidating, hostile or offensive working environment. Accordingly, derogatory or inappropriate remarks, slurs or jokes regarding race, ethnicity, age, sexual orientation, religion or gender will not be tolerated. Refer to Saint Francis Health System Professional Conduct and Harassment Prohibition Policy, SFHS.PPM.04.03.00.00. AMERICANS WITH DISABILITIES ACT It is the policy of SFHS to provide equal opportunity in employment to all persons without regard to any such persons' actual or perceived disability, or impairment. Every employee must assist management in complying with the Americans with Disabilities Act (the ADA) so that SFHS can provide the greatest possible access to all aspects of our services by patients, applicants and employees. It is SFHS's policy to comply with all employment provisions of the ADA. Additionally, it is our policy to reasonably accommodate the known limitations