CONSUMER GRIEVANCE REDRESSAL FORUM NORTHERN REGION, KOZHIKODE. (Formed under Section 42(5) of Electricity Act 2003) Vydyuthibhavan, Gandhi Road, Kozhikode -673011 Telephone Number -0495 2367820
[email protected] PRESENT BEENA GOPINATH. S : CHAIRPERSON LEKHA RANI R : MEMBER II ROBIN PETER : MEMBER III OP NO.184/2018-19 PETITIONER : Sri.Pradeep Kumar S.R,Deputy Manager(Projects), M/s Ascend Telecom Infrastructure, Door No.32/2987,II Floor,Salamia Building,Ayisha Road,Eranakulam, Kochi-682 019. RESPONDENTS : 1. Assistant Executive Engineer, Electrical Sub Division, Cherkala,Chengala,Kasaragod District-671541 2. Assistant Engineer, Electrical Section,Cherkala, Kasaragod District-670101 ORDER Case of the Petitioner:- The petitioner, Sri.Pradeep Kumar S.R, Deputy Manager (Projects),M/s Ascend Telecom Infrastructure, Eranakulam district, comes under the jurisdiction of Electrical section Cherkala, complaints about drastic voltage fluctuation in their communication equipments and it could not be put into proper operational capabilities. This is one of the communication infrastructure providers engaged in the construction and maintenance of cellular towers for various telecommunication service providers in the state. One such tower is constructed and being maintained at Chengala under ES Cherkala. The petitioner obtained the service connection after complying all the formalities for getting connection as per prevailing rules. The consumer number is 1166898035360. Right from the time of getting power connection they have been experiencing severe voltage drop so that their communication equipment could not be put into operation properly. In so many days the very low LT voltage had resulted in the improper functioning of their equipment. It is understood that the voltage should be maintained by the licensee, under permissible limit and this limit shall be + or – 6% in case of LT.