Fest San Antonio Free Seminar Schedule FRIDAY, JUNE 18, 2021 ROOM 205 ROOM 206 ROOM 207 ROOM 213 8:00 - 8:50 A.M. BUSINESS OPERATIONS BUSINESS OPERATIONS BUSINESS OPERATIONS COFFEE & TEA

Top 10 Ways to Lose Coffee By The Numbers: The Navigating the New Roads A Roaster's Guide to Coffee Employees Business Side of Your Business to Drive Thru Success Processing and Fermentations

Presenter: Chris Deferio, Presenter: Mark Calhoun & Presenter: Mike Miller, Presenter: Joey Stanzzone, Keys to the Shop Podcast Jim Starcev, PerfectCube Café Kreyol 9:05 - 9:55 A.M. INDUSTRY TRENDS INDUSTRY TRENDS COFFEE & TEA BUSINESS OPERATIONS The 411 on Signature Tea 101: Demystifying the Building a Sustainable Healthful Business Owners Drink Trends World of Tea Business

Presenter: Jessi Cushenberry, Presenter: Anna Gutierrez, Presenter: Manish Shah, Presenter: Dane Atkinson, Visionary Foods 22 Maya Tea Odeko 10:10 - 11:00 A.M. START UP BUSINESS OPERATIONS SALES & MARKETING BUSINESS OPERATIONS Should I Source And Roast My How Understanding your How To Elevate Your Coffee Shop Customer Service Own Coffee For My Shop? Leadership Style Can Improve With Social Media Marketing After 2020 Your Business

Presenter: Chris Deferio, Presenter: Zack Lyman Presenter: Jeremy Lyman, Keys to the Shop Podcast Presenter: Linda Meffert Zack Lyman Podcast Birch Coffee 11:15 - 12:05 P.M. START UP BUSINESS OPERATIONS BUSINESS OPERATIONS BUBSUISNIENSESS OS POEPREARTAIOTINOSNS Business Start Up Panel Temperature and Flow: Perfecting Post Pandemic Coffee Hosting Difficult Conversations at Extractions for Roast and Origin Retailing Your Coffee Shop

Presenters: Christi Bond, Independence Coffee; Dane Atkinson, Odeko; Presenter: Fabrizio Sencion Presenter: Kenneth Olson, Presenters: La Terza Jeremy Lyman, Birch Coffee Ramirezone, Dalla Corte Barista Magazine "Podcast" Panel

Educational Track: Industry Trends 10:00 AM Digital & Mobile Ordering are Here to Stay with Sam Bond, Joe Mobile Located: Cafe Academy, Aisle 200s Educational Track: Industry Trends 11:00 AM Capturing the Health Conscious Consumer with Jessi Cushenberry, Visionary Foods Located: Education Garden, End of Aisles 100 & 200 Educational Track: Business Operations 12:00 PM Bubble Tea with Seraphina Roberts, Crumb & Coffee Located: Education Garden, End of Aisles 100 & 200 Specialty Single Serve Opportunity with Rob Hensley, Specialty Coffee & Tim Widmer, iFill Adapt & Thrive with Sam Bond, Joe Mobile 1:00 PM Educational Track: Sales & Marketing Located: Education Garden, End of Aisles 100 & 200 Educational Track: Business Operations Located: Cafe Academy, Aisle 200s Educational Track: Business Operations: 2:00 PM Coffee Fest 365 with Erika Lowery, Coffee Fest Located: Education Garden, End of Aisles 100 & 200

Managing Your Managers with Chris Deferio, Keys to the Shop Podcast More Than Just Mornings with Sam Bond, Joe Mobile 3:00 PM Educational Track: Business Operations Located: Education Garden, End of Aisles 100 & 200 Educational Track: Sales & Marketing Located: Cafe Academy, Aisle 200s

4:00 PM Podcasting with Mary Allard & David Gaines, La Terza Coffee Educational Track: Business Operations Located: Education Garden, End of Aisles 100 & 200

*All FREE SEMINARS are included with your badge registration. Seating is limited and is only available on a first-come, first-served basis. Coffee Fest San Antonio Free Seminar Schedule SATURDAY, JUNE 19, 2021 ROOM 205 ROOM 206 ROOM 207 ROOM 213 8:00 - 8:50 A.M. BUSINESS OPERATIONS SALES & MARKETING COFFEE & TEA INDUSTRY TRENDS

Creating & Curating Systems Social Media Branding: Setting Cold Brew 101 The Evolution of Single Serve in Your Shop Yourself Apart in a Saturated and the Growth of the Market Market

Presenter: Chris Deferio, Presenter: Madi Calhoun & Presenter: Mike Miller, Presenter: Tim Widmer, Keys to the Shop Podcast Holden Foster, Prime Social Dillanos Coffee Roasters iFill Systems 9:05 - 9:55 A.M. BUSINESS OPERATIONS SALES & MARKETING INDUSTRY TRENDS BUSINESS OPERATIONS Moving Forward: What We’ve Gain Up To 50% New Revenue Leasing Coffee Shop Space:13 Thriving Through Creative Learned and What You Need to – How to Add Energy Drinks to Costly Mistakes to Avoid Marketing Thrive Now Your Menu

Presenter: Mark Calhoun & Jim Presenter: Jeremy Lyman, Presenter: Scott Strader, Presenter: Dale Willerton, Starcev, PerfectCube Birch Coffee Lotus Plant Energy The Lease Coach 10:10 - 11:00 A.M. BUSINESS OPERATIONS SALES & MARKETING BUSINESS OPERATIONS INDUSTRY TRENDS Why Should You Care About Gift & Loyalty - 5 Things You Need Get Out of the Shop: Building & The Focus Chill: 7 Reasons to Loose Leaf Tea As a Coffee Shop? Promoting Your Mobile to Know to Increase Revenue Incorporate CBD into Your Shop

Presenter: Jessica Boyd, Presenter: Mike Spence, Presenter: Christian Jolly, Presenter: Laurel Winslow, Tea Sip SelbySoft, Inc. Tradewinds Coffee Wicked Voodoo 11:15 - 12:05 P.M. BUSINESS OPERATIONS BUSINESS OPERATIONS BUSINESS OPERATIONS BUSINECSOSF OFEPE R&A TTEIOANS Panel: Post Pandemic Business Operations Panel Roasting Panel Coffee Retailing Opening a New Café?

Presenters: Christi Bond, Independence Coffee; Dane Atkinson, Odeko; Presenters: Tom Palm, Presenters: Panelists TBD Presenters: Linda Meffert Jeremy Lyman, Birch Coffee Design & Layout Services (Host), Don Counts (Kiva)

Educational Track: Business Operations 10:00 AM The '3rd Place' is Now Inside Your Car with Sam Bond, Joe Mobile Located: Cafe Academy, Aisle 200s Educational Track: Industry Trends 11:00 AM Gain Up To 50% New Revenue with Scott Strader, Lotus Plant Energy Located: Education Garden, End of Aisles 100 & 200 Educational Track: Sales & Marketing 12:00 PM Packaging 101: 5 Tips to Market Your Brand with Jessica Petersen, Roastar Located: Education Garden, End of Aisles 100 & 200 Seven Steps to Building a Better Tea Program with Manish Shah, Maya Tea More Hands Means More Customers with Sam Bond, Joe Mobile 1:00 PM Educational Track: Coffee & Tea Located: Education Garden, End of Aisles 100 & 200 Educational Track: Business Operations Located: Cafe Academy, Aisle 200s

Thinking Fast, Leading Great with Jeremy Lyman, Birch Coffee Educational Track: Business Operations: 2:00 PM Located: Education Garden, End of Aisles 100 & 200

3:00 PM Resiliency: Building the Cafe of the Future with Chris Deferio, Keys to the Shop Podcast Convenience is King with Sam Bond, Joe Mobile Educational Track: Business Operations Located: Education Garden, End of Aisles 100 & 200 Educational Track: Business Operations Located: Cafe Academy, Aisle 200s

*All FREE SEMINARS are included with your badge registration. Seating is limited and is only available on a first-come, first-served basis. Coffee Fest San Antonio

FRIDAY, JUNE 18, 2021

TIME ROOM TITLE PRESENTER SESSION COST EDUCATIONAL TRACK # ID

8:00 - 10:00 A.M. 210 *Tasting The Flavor Wheel - Building Your Palate For Coffee Emily Knauer, Dillanos CFW02 $59 COFFEE & TEA 8:30 - 10:00 A.M. Booth 819 *Roasting Seminar (Live Roaster) Dan Jolliff, US Roaster Corp & Robert Hensley, SpecialtyCoffee.Com CFW03 $69 COFFEE & TEA 9:00 - 12:00 P.M. Exh Hall Art World Championship Open 10:00 - 12:00 P.M. 209 *Milk Science: Understanding Key Components Emily Knauer, Dillanos CFW01 $59 COFFEE & TEA 10:00 - 5:00 P.M. Exh Hall Exhibition Open

10:00 - 5:00 P.M. Exh Hall Digital Product Showcase Ongoing

10:00 - 5:00 P.M. Exh Hall A Bid For Hope / Cafe Femenino Foundation Silent Auction 12:00 - 2:00 P.M. 210 *Coffee Sourcery, Pt. 2 Aaron Blanco, Brown Coffee Co. CFW11 $59 START UP

12:30 - 2:30 P.M. 214A *Identify Your Leadership Style & Improve Your Business Linda Meffert, San Antonio Coffee Fest CFW04 $59 BUSINESS OPERATIONS

12:30 - 2:30 P.M. 208 *Introduction to Free Pour Latte Art Workshop Terika Raak, Caffe Vita & Michael Ryan, Threadbare Coffee Company CFW05 $179 TRAINING 12:30 - 2:30 P.M. 212 *Self-Care in Coffee: Protecting Your Most Valuable Asset Jessi Cushenberry, Visionary Foods CFW10 $49 BUSINESS OPERATIONS 3:00 - 5:00 P.M. 208 *Introduction to Free Pour Latte Art Workshop Terika Raak, Caffe Vita & Michael Ryan, Threadbare Coffee Co. CFW07 $179 TRAINING 3:00 - 5:00 P.M. 210 *Introduction to Coffee Tasting: Cupping 101 Joey Stazzone, Eric Girard, Cafe Kreyol CFW08 $49 COFFEE & TEA 3:00 - 5:00 P.M. 212 *Real Numbers In Your Café 2.0: Mark Calhoun & Jim Starcev, PerfectCube CFW09 $79 BUSINESS OPERATIONS

SATURDAY, JUNE 19, 2021

TIME ROOM TITLE PRESENTER SESSION COST EDUCATIONAL TRACK # ID

8:00 - 10:00 A.M. 210 *Introduction to Coffee Tasting: Cupping 101 Eric Girard, Cafe Kreyol CSW02 $49 COFFEE & TEA 8:00 - 12:00 P.M. 209 *The Why Behind the How: Hands-On Barista Training Emily Knauer, Dillanos CSW01 $199 COFFEE & TEA 8:30 - 10:00 A.M. Booth 819 *Roasting Seminar (Live Roaster) Dan Jolliff, US Roaster Corp & Robert Hensley, SpecialtyCoffee.Com CSW03 $69 COFFEE & TEA 9:00 - 10:00 A.M. Booth 411 *Infuzapalooza: Learn to Brew and Taste All the Teas Manish Shah, Maya Tea CSW04 $39 COFFEE & TEA 9:00 - 12:00 P.M. Exh Hall Latte Art World Championship Open 10:00 - 5:00 P.M. Exh Hall Exhibition Open

10:00 - 5:00 P.M. Exh Hall Digital Product Showcase Ongoing

10:00 - 5:00 P.M. Exh Hall A Bid For Hope / Cafe Femenino Foundation Silent Auction 11:30 - 1:30 P.M. 210 *How To Cold Brew the Right Way Arthur White & Geoff Gouveia, Alto Cold Brew CSW09 $29 INDUSTRY TRENDS 12:00 - 2:00 P.M. 212 *Opening A Café Mark Calhoun & Jim Starcev, PerfectCube CSW05 $79 START UP 1:00 - 3:00 P.M. 208 *Introduction to Free Pour Latte Art Workshop Terika Raak, Caffe Vita & Michael Ryan, Threadbare Coffee CompanyCSW06 $179 TRAINING 1:00 - 4:00 P.M. 209 *Train the Trainer: Barista Skills Emily Knauer, Dillanos CSW10 $199 COFFEE & TEA 2:00 - 4:00 P.M. 210 *Handcrafted Energy Drinks- Trends, Profits & Efficiencies Scott Strader, Lotus Plant Energy CSW07 $59 INDUSTRY TRENDS 2:00 - 4:00 P.M. 214A *Become the Social Media Guru Madi Calhoun & Holden Foster , Prime Social CSW08 $59 SALES & MARKETING

*Sessions with * are paid workshops. Seating is extremely limited. Add to your registration to secure your seat today!