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Aastra 400 – Telephony and More Best Performance for Your Business Communication

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Aastra 400 – Telephony and More Best Performance for Your Business Communication Aastra 400 – Telephony and more Best Performance for your Business Communication For more information about Aastra, visit our website at: www.aastra.com Aastra Connects you with the World Aastra is a global supplier of telecom- munication systems which address the needs of small, medium-sized and large companies. The basis for our success are innovations, a comprehen- sive product portfolio and years of experience. Aastra communication solutions are synonymous with long-term Our focus is on solutions that offer investment sustainability and freedom and flexibility thanks to an adapts to your company’s growing open architecture. Our aim is to support daily needs. our customers as best as we can in their daily communication and to help them achieve more effective processes. Aastra’s Major Skills Aastra develops and markets innova- Unified & Collaborative Mobility Solutions tive and integrated communications Communications solutions specially designed to meet Aastra solutions reinforce mobility and the users’ needs. In so doing, Aastra Aastra’s Unified Communications improve team work. SIP-DECT, WLAN focuses, beyond its product range, on solutions integrate various IP-based solutions, networked applications and, open standards, modern IP-based but communication services and applica- above all, the integration of mobile also traditional analogue and digital tions, such as VoIP, e-mail, voicemail, fax, phones ensure that people are reach- communication. Unified Communica- video, etc., as a solution package. The able at any time and via the medium of tions and mobility solutions round off unified work environment can be used their choice – both inside and outside the portfolio perfectly and enable with mobile and PC-based terminals, or the company. you to freely adapt the communica- with a contact centre application. tion system to your business needs. FMC (Fixed Mobile Convergence) solu- In addition, practical functions like pres- tions, especially Aastra Mobile Client VoIP ence management can be integrated. (AMC), offer employees the possibility This ensures, for example, that employ- to integrate their mobile phone into the The main points of convergence ees are reachable and that calls are corporate network and to act like an solutions and the use of VoIP systems automatically forwarded through various internal subscriber, even when they are are that they can reduce costs, increase communication channels. away from the company. All calls can be productivity and flexibility, and offer routed to and from mobile and fixed many possibilities to improve customer Open Standards telephones, without the mobile phone service. No additional costs are incurred number being displayed during switch- for all calls made via the company’s own Aastra has consistently focused the over to the mobile phone number. network. The care and maintenance development of its products on open costs of the communication infrastruc- standards. These allow better inter- Mobility solutions are an important ture are also reduced. Combinations of operability and, more flexible solutions. component of Aastra’s Unified & Collab- IT and communication systems inside a Thanks to the use of open standards orative Communications portfolio. company enhances daily business activ- and open interfaces like SIP, XML, LDAP ities and enables everyone to benefit or Aastra Web services, communication from the advantages of IP technology. is easily integrated into existing business processes, and flexible, intuitive solu- tions created. 2 Aastra 400 – The Key to Successful Business Communication Decades of experience in the area of business communi- Benefits of Aastra 400 cation and a well-developed sense for trends have left their mark on Aastra 400. That is why it is perfectly suited Cutting-edge technologies like VoIP, SIP and XML, as basis to the needs of small and medium-sized businesses: for innovative communication solutions Aastra 400 can be used everywhere – in industries, businesses, hotels, homes and care facilities or in adminis- Seamless availability on the company premises (DECT, SIP- trations and organisations. DECT and WLAN) and outside the company premises (FMC) with professional, integrated mobility solutions For 4 to 400 users Broad range of terminals Aastra 400 can be expanded for deployment by up to 400 users; ideal for use in small and medium-sized businesses as Uniform and intuitive deployment of all terminals inte- well as in institutions. Furthermore, the communication grated into the system (fixed phone, cordless handsets, system can be easily and rapidly adapted to new business Softphone, mobile phone) processes, or expanded accordingly. Unified and collaborative communications Multimedia Specific solutions for contact centres, care facilities and Aastra 400 not only supports traditional phones but also hotels as well as monitoring; and alarm systems other, innovative communication systems. The aim is to unify different services (voice, e-mail, video, chat, etc.) – Unified Technological independence and future-proof develop- Communications – and offer them on a single user interface. ment, thanks to an open system architecture and use of Employees located at various branches can also benefit from global standards (SIP) video telephony. Added value is also offered with the possibil- ity to process documents together through desktop-sharing Huge connection possibilities for multi-site companies (collaboration). State-of-the-Art Technologies Aastra 400 is an IP-based system: the company’s data network (LAN) is used for voice transmission. The phones are connected directly to the network like PCs. Aastra 400 is the basis for transition to various technologies. Even analogue terminals, such as corded phones or fax machines, can continue to be used with their existing telephony wiring. Whether you prefer analogue and digital (ISDN) trunk lines or wish to take advantage of the latest technology from SIP providers, there are numerous possibilities to connect to public telephone networks. Aastra 400 is synonymous with modern business com- munication with a guaranteed future. The product range includes communication servers, terminals, software and mobility solutions as well as unified and collabora- tive communication applications. Invest today in a future-oriented solution! 3 Work Together Anywhere, Anytime With modern technologies, your staff can work together regardless of their location; essential for project teams for instance. For this, video phone applications or solutions that allow your staff to process documents together from different locations are particularly practical. Unified & Collaborative Communications (UCC) is currently a catchword in modern communication. At Aastra, this means that various media, such as e-mail, fax, video and, of course, telephony, are deployed together as a solution package. Work as a Team, Regardless of Location Travelling to meet team members at different locations who you are working with is not necessary as, Aastra’s innovative applications enable collaborative work anywhere, any time. Aastra 400 offers an all-in-one Unified & Collaborative Com- munications solution which can be seamlessly integrated into Unified & Collaborative Communications Solutions the system. Individual software modules can be combined with separate modules based on the modular design prin- Standardise the use of different communication ciple. Apart from standard telephony functions, the services services include e-mail, SMS and chat. Support team work Other modules exist for video telephony and conferences as well as for call recording. Desktop-sharing enables several Shorten communication processes subscribers to access a PC from different locations and to work on the same document in real time. Improve customer service Reduce travel expenses Increase productivity 4 Team Functions Aastra Unified & Collaborative Commu- nications solutions enhance produc tivity and team work, regardless of location. In doing so, practical presence- mana- gement functions give an overview of Unified Communications Solutions from Aastra support business communications. productivity and collaborative work, regardless of location. Team members and their availability can be displayed separately. Therefore, their colleagues always have a view of the most important information about Joint Access them and their status: this can enable no loss of calls. Joint access offers many advantages for time, the modern Aastra phones offer staff working in large offices, with low the possibility to display customer infor- Users of an Aastra 5380ip system with telephony requirement. Although each mation on screen. All important data is keypad expansion module can define staff member may have his own hand- displayed once the call comes in. their own team keys. At a glance via the set if required, several staff members LED team keys, you can see when a use the same number. Teams can also set up joint voicemail colleague is engaged on a call, and you boxes. With all team members having can also determine whether the call is The pick-up function offers additional equal access rights. When a message is internal (green LED), or external (red comfort. No matter the handset that is left, this is indicated on all the team’s LED). Team keys are capable of much ringing, any staff member can take the telephones. Even users of mobile more, with calls being taken, made, call by pressing a button. At the same phones with AMC are notified about the transferred and ended all by a touch of a
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